This dishwasher leaves dishes dirty each and every time. Foul odor buildup is another issues we have to deal with. We clean the filter and sprayer arms twice a month. Most of the time dishes are thoroughly rinsed before we place them inside the dishwasher. We are very disappointed with our Bosch dishwasher.

We purchased a Bosch 800 Series HMB8050 Built-in Microwave on 6/2010. On 5/4/2011, their service contractor changed a blown fuse and again on 10/30/2013. We did not have to pay for these service calls or parts. It stopped working again 2 weeks later. On 12/09/2013, they come out and replaced the PC board, switch, and fan. That cost me $99.00 for the service call. Five days later, the glass plate would not stop turning and light would not turn off. Right now we have it unplugged. When we called their customer service department, they said that this is considered a new work order and that I would have to pay for all service charges and parts which could cost us up to $500.00. We paid $1,100 for the appliance and $250 to have our cabinet adjusted to fit the unit in the wall. In 2010, we also bought a Bosch wall oven and dishwasher and have had no problems with these appliances. This has been very frustrating, highly inconvenient, and very expensive. At this point, we are still trying to figure out what to do next. We either will have to pay to get it fixed or buy a new Bosch!

Followed manufacturers instructions, bought the recommended detergents. First time every time leaves dark black scratch marks on every dish. Doesnt clean well, have to pre-rinse everything. Leaves lots of water on the glasses and I have to dry whatever it washes. After all the research I did and $800.00 later, this is the worst dishwasher I have ever had. I should have saved $450 and bought a GE or Whirlpool. Wont buy another Bosch thats for sure.

I love this range as much as my Bosch dish washer, quality products, only issue was concerning back adjustable legs for height, pretty flimsy

Did not dry! Repairman couldnt remedy! Bad chip panel inside. Would NOT recommend. Had to give away for scrap, just to get out of the way! Bosch stack washer dryer combo, electric. Difficult to operate. Needed service approximately 3 times during 4 months operation, resulting in a specialized repairman advising item was unrepairable.

I bought a Bosch refrigerator French Doors Model B26FT7 2 1/2 years ago. In less than three years, the refrigerator has failed three times. Each time the company had to dismantle the inside of the refrigerator in order to replace the entire ice making unit. Now I am waiting for a new ice making unit to arrive. Also the temperature inside the refrigerator is much higher than it shows on the control panel. On the panel it indicates that the temperature is 43 degrees, but an accurate thermometer I placed inside shows 34 degrees. I feel this refrigerator is simply junk. I would never buy one again.

After only 24 months our convection microwave was chronically broken, even after four repairs, for the SAME problem! On the last repair the Bosch technician told me the problem is the design of the door and the micro switches. The local Bosch is no help and they just keep sending out techs to fix the same problem. Each time we had to wait many weeks to get an appointment, so the outcome is that in the past 4 years our oven has not worked for 7 months!

Upon repairing my dishwasher, the repairman punctured/broke a different part than the one he was repairing. The company made no effort whatsoever to repair the damage in a timely manner and did not return for 2 weeks to fix the part he broke. I called the company throughout the process and no support was given. I was shocked by this poor performance. I had heard they are a good company; however I will never purchase anything from Bosch again.

I wish I could give no stars. My Bosch dishwasher broke after 3 years. Customer service said Oh well. I had a tech come out 5 times. They said these machines are very expensive but horribly made. It can’t be fixed! Stay away from Bosch!!!

We purchased our Bosch Nexxt 500 Series washer on 7-10-2007 and within a few weeks noticed that our laundry smelled musty and that the whites were no longer white. The smell worsened to the point where I hold my breath when using a washcloth as I wash my face. When I called Lowes I was reminded to use only one tablespoon of high energy detergent, use Affresh Grit Grabber to wipe down the door gasket and the rubber boot of the tub and keep the door ajar. This same information was provided me by Bosch Consumer Service. I also run an empty load with vinegar/bleach every couple weeks. The door stays ajar at all times except when running a load of laundry. There have been times when so little water enters the machine that the laundry comes out still dry in areas but the worst is the bad smell of our laundry. I am so very disappointed in my waste of a thousand dollars and embarrassed that I still have this Energy Efficient washer but dont know where to turn.

Dishwasher is three years old. The door does not latch. If is held shut by a magnet. If the machine vibrates at all, the door opens and the machine stops. You have to go in and push the door shut, again. Sometimes, it goes through the entire cycle down to 1 minute, and then runs forever, constantly reheating the water. I cannot leave the house when the machine is on. I have had the serviceman out 4 times, and he refuses to come out any more. Boschs solution to my problem? Use less soap. Never again. It is a piece of crap - and expensive, too.

Bought floor model from Lowes. As a Lowes employee I am well aware of Lowes deficiencies and should have expected that they would sell a returned item without the parts needed for installation. Boschs do not direct wire; they need a custom connector for the electrical connection. But I called Bosch and told them the parts were missing. Their rep took all my information and promised to send them. Then they emailed back to me (which I failed to notice) and stated their supervisor (super ** or super **) stated since it was a floor model I would have to take back their promise and I would have to pay for the parts. Did not include part numbers, how much, etc. to make it even harder for me to order. This is causing a 10 day delay in installation, etc. Just know Bosch which wants $800-2000 for a dishwasher is willing to sell their reputation for some parts revenue. Thought these Germans were smarter than that but obviously the South was the wrong place to locate their plant. Obviously I am very pissed off about this.

I purchased a Bosch dishwasher in 2006 from a reputable dealer. Over the past 7 years, I have had the dishwasher serviced for a malfunctioning handle, leaking all over the floor, and excessive build up. I have spent approximately $573 on repairs and now it is leaking again with the build up. I have contacted Bosch and they will not help me unless I pay for the repair dealer to come out again for an official diagnosis. To get this diagnosis, it will cost me another $150. The best Bosch will commit to is pay for parts. This is ridiculous!

My Bosch oven developed a crack in the glass door. Contacted customer services to explain the problem. They arranged for an engineer to call 4 days later between 8 & 5 pm. The engineer did not turn up till after 4.30 pm. He then confirmed a fault but said he could not fix it as he had no part. Checked on his laptop to discover the wrong part had been ordered anyway & was not booked out to any engineer. Proceeded to contact Bosch & was told a repair could not be arranged for another week. This meant I had no oven for two weeks. Really not on. In our sixties & I also provide meals for my elderly neighbour who suffers from Alzheimers. Contacted a person from the company & no help from them. One very dissatisfied customer & doubt I would buy anything again or recommend to friends. Poor after care service.

The panel on front that serves as the only handle - you pull to open the dishwasher - has cracked. It clearly will not last much longer. Very bad design. The dishwasher has been installed for about three years. So far the control buttons havent popped off, but I gather that is next. I bought a Bosch because a Swedish friend had one some years ago that was wonderful. Apparently, Bosch did not travel well.

We bought our Bosch Dishwasher from Appliances Connection 2/12/2012, it arrived on 2/22/2012. Our contractor hooked it up on 2/27/2012, he ran a rinse cycle all seemed fine. We ran our first real dishwasher load on the 27th and it kept showing an E-15 error, the dishwasher did not ever finish the first real job. We called Appliances Connection, they told us this is a Bosch problem and they must do the repair work per the warranty. We have had two repair dates with the authorized Bosch repair technician. On March 6th, the Bosch repair tech said that it must be the pump that needs to be replaced. He also confirmed our plumber had made all the correct water connections. On March 14th, another Bosch repair tech came and worked over 2 hours on the dishwasher and could not get it fixed. We contacted Bosch and discussed the problem with their associate. We requested a replacement of our new dishwasher immediately. They made it clear this was not going to happen, as it is new and they will continue to repair until corrected. This is not right! This dishwasher is a lemon. We paid $866 for this machine and almost a month later, we still have only a broken down, unusable dishwasher. (For us that is an incredible amount of money as we are both senior citizens.) Even the repair technicians were frustrated with the way they were communicated to by the Bosch technologist who was giving them instructions on how to fix the machine (they do not have a repair booklet even for their authorized repair techs). I am totally unhappy and disgusted with their service. They should not be allowed to let their customers be held hostage to a brand new, broken dishwasher. What is our recourse now? Please help me in any way to make this right. I see your box below, we cannot afford an attorney. Thank you.

We moved into a home that has the Bosch Nexxt 500 series washer/dryer. Within a month, our clothes smelled like mildew. They are twisted and balled up after the spin cycle. No amount of bleach, vinegar, or scrubbing will remove the mold from the rubber seal. And I leave the door open between washes. The lint trap is impossible to clean, so the sensor doesnt work properly. I have to hang the clothes to dry after the drying cycle. I am ready to junk them and go back to a cheap top load washer. I would never recommend these products.

I purchased this dishwasher during a kitchen upgrade. Prior dishwashers were noisy and tend to leak over time. One nice feature of this dishwasher is its completely sealed underneath. This keeps the noise level down and of course no leaking out the bottom. One drawback is you may need a longer water inlet line because routing can only follow a predetermined path.

Bosch dishwasher has a very foul odor to it. Nothing works to clear it up. Its horrible and makes me ill.

I purchased this dishwasher on 8-1-18. Four months later I heard a motor running my kitchen. After investigation I determined that it was the dishwasher drain pump. I opened up the door and the key pad was dead. The only way to shut it off was to unplug it. I called Bosch and they gave me a number to call saying it would be two and a half weeks before a serviceman could be out. Two and a half weeks and no show. Called again and told another two and half weeks. Over a month later and a technician shows up. He said water had leaked into the bottom somehow but couldnt determine where it is coming from! He said he needed to order a part and it is backordered, (Two Weeks) and Bosch wont see the part and it wont be released at least for another week after that! Furthermore he doesnt know if it will fix it!! I purchased this brand because they were supposed to have a good service record? I consider this a LEMON and after calling and explaining my circumstances I asked them to replace it not knowing if it will ever be right and was refused. If you buy a Bosch have them throw in a dish rack and drain pan with it!

I bought a Bosch stainless steel dishwasher in December 2012. Today, 12/2017 my dishwasher has rusted down the front. Bosch says it has not rusted through (water coming out) so it will not be repaired unless I want to pay the cost of a new front. I will never buy another Bosch product - my dishwasher that was replaced by this one was over 20 years old and had not rusted. I wish I had it back!

We really like this new dishwasher. It does take some use to understand how to load it. Some of the prongs are tight and placing a cereal bowl becomes difficult. The total capacity seems to be reduced from what we had in our old dishwasher. Cleaning is very good and the high-efficiency is excellent.

I have had a Bosch microwave oven for a year and a half. In that time, it has broken down twice! The first time, Bosch repaired under warranty with no problems. The second complaint, they set up a warranty service call a week out from my reporting it failed. Repair date came and went. They said they were overbooked, but would be happy to put us on the list in a week from now. I asked to be put next in line and they said, We cant inconvenience our customers like that. Im not sure what that makes me! We paid a lot of money for that microwave! I will never buy another Bosch product and will discourage everyone I know from purchasing a Bosch!

Relatively quiet and cleans well. Only problem is it is a 3 rack system and with the top tier set for cutlery, it makes loading tall glasses a problem as there isn’t enough clearance to set the glasses properly. Forget about putting common wine glasses in this thing.

Im a real estate developer. Ive put Bosch appliances in homes Ive sold and my personal residence. Dont be fooled by the Bosch name. The product is cheap, easily malfunctions, lacks longevity and doesnt work properly. To top it off the customer service representatives are rude and somewhat arrogant. I would rather wash my dishes in the rain, cook my meals on rocks and sticks and freeze my food using store bought ice rather than buy Bosch appliances again!

I had a Bosch refrigerator for many years and was very happy. I recently had to renew the fridge and opted to buy Bosch again, however I am very disappointed in the new design. Shelves are not the right distance apart (not allowing the stacking of such things as 2 yogurt pots) thus wasting lots of space, putting a huge draw in place of a door shelf, door shelves with a cover, the freezer is much smaller than the previous even though the external dimensions are the same. The new fridge makes lots of squeaking noises. Your designers are IDIOTS. I will be looking at another manufacturer when I change this fridge.

We purchased this refrigerator to replace a side-by-side that was over a decade old and having trouble keeping the refrigerator cool enough. We needed a counter-depth model due to the relatively small size of our kitchen, and we wanted a French door style with one or two freezer drawers. Other features we wanted: large enough vegetable and fruit bins (some brands have ridiculously small bins), digital controls, LED lights, ice maker (but we had not liked the in-door water and ice we had on the side-by side), the ability to make a shelf into a half-shelf to accommodate tall bottles, and a lot of usable door space. We have been able to fit quite a lot in the refrigerator portion--more than we did in the side-by-side. The shelves are laid out quite nicely, and we have not even made adjustments from the original factory positions. We don't use the egg trays (we kept the tray from the side-by-side, which we like better), but we think we could use one more door shelf and may order one. The freezer is a bit more space limited, although we have been able to fit virtually everything we needed without too much of a problem. We were a bit skeptical about the full-width tray at the refrigerator bottom, but have found ourselves using it for a number of items, especially cheese. This French-door refrigerator allows you to open the left door, access, and close it without touching the right door. I have struggled with other brands that require you to pop the right door just to get the left one in place. We live in Boston where the water is better than anywhere that we have lived, so the lack of a filter has not been a problem (we did flush things out with a few batches of ice at first). It senses when you need ice, so you don't have to manually turn it off. Unlike some reviewers, we have found that it makes plenty of ice. (Our other refrigerator did have a small water filter, but it was always unclear how often we needed to change it and when it might itself become a source of bacteria. If you really need a filter, we would think it might be better to get a more robust one that filtered both the sink tap water and the line to the refrigerator.) Our only caution/complaint is that the door-open warning is not loud enough. You really need to make sure the French doors are fully closed, because you won't easily hear the low-level dinging over a normal TV or stereo.

Bought a very expensive Bosch slide in range and we are extremely disappointed! First of all, the oven takes FOREVER to heat, the oven door has something happening in between the glass panels that slightly obstructs the view (happened just a year after the purchase), replaced the electrical panel which cost us $450 and now none of the burners are igniting, so well endure another repair! This is all within a five year period! Dont buy Bosch - its junk! We never had to repair our cheap Kenmores - EVER!

While I purchased my Bosch electric range in September of 2014 and am out of warranty, I had expected a better experience when the inner glass door shattered during the self-cleaning cycle, especially as I rarely use the oven and this was only the 3rd time I used the self-clean feature. When I called Bosch, the agent I spoke with seemed to agree with me that there must be a defect of some kind for this to happen, and she made an appointment for a technician to assess the issue at no charge to me. I may have been somewhat naive, but I was led to believe that Bosch would likely review the issue and not charge me for the repair as the damage clearly occurred due to a defect in the appliance and through no fault of mine.The technician they sent was awesome, arrived on time, assessed the problem and told me he would order the glass. As I didnt hear back from Bosch, I assumed that the agent had brought my issue to the attention of her supervisor and, since I didnt hear back, assumed there would be no charge to me. Well the technician is in my kitchen repairing my oven door and asked if Id heard from Bosch as to the charge. When I advised I hadnt, he suggested I call. I was shocked to find out that no one had made an effort to send my issue up their chain of command, nor was I able to speak with a supervisor as there was none available. The best they would offer, as the technician was already doing the repair job, was a 20% discount off the replacement glass.I also had an issue with my Bosch microwave one month out of warranty when the turntable motor stopped working. I was told I would have to pay not only for the replacement piece, but for the technicians visit, but I wasnt told that until the repair guy showed up at my door and told me that I would be seeing lots of him because they dont make appliances the way they used to. I sent him away on principle and hired an appliance repair guy to do the job - it wasnt cheaper but I couldnt get past the guys attitude.Had I known I would also be charged to repair a defective appliance, I would probably have hired the same appliance repair guy to do the job. The only thing that made this experience less horrible was the technician they sent - he was prompt, efficient and clearly knew what he was doing. I bought Bosch Appliances because everything I read indicated they were absolutely top of the line. I am severely disappointed in the product and their poor customer service problem resolution.

We are/were 20-year loyal Bosch dishwasher owners. They run quietly and efficiently. But in early March, 2018 we opened the door and the top panel (facia) came off! We tried snapping it back in, then called our handyman. He found that several plastic parts had broken off or were missing from the panel. So we called Bosch to order a new facia panel. It was just under $100 w/ shipping! First send was broken, 2nd send was missing a section, and the 3rd send was sent with a threat that if we didn’t have this handled by an authorized Bosch service person, our warranty would be cancelled. Our handyman is $50 per call, the Bosch “expert” approximately twice that! So, when our trusted handyman began putting it altogether, he found that each little part of the facia needed to be bought separately! The shiny handle clipped in, the cover for the power button which allowed access to the button, and the rocker buttons all had to be ordered SEPARATELY!!! This is now late April and finally we have ended our nightmare with Bosch customer service. Needless to say, this ends our 20-year relationship with Bosch products made with same cheap plastic as any other brand. VERY disappointing!

We have a Bosch dishwasher (model SHX5AVF5UC/22) that is about 2 years old. It stopped working and I called the 800 customer support to get a repair tech. The lady I spoke to spent almost 30 minutes talking me through troubleshooting and performing a reset of the appliance. By the time we were done, it was working perfectly again. Most companies would have just had a repair tech come out and charge a bunch of money. Not Bosch. Next time we're in the market for another appliance, it is Bosch all the way. I was very surprised by the customer support and the helpful attitude from their representative.

I have ordered Bosch 7 kg Fully-Automatic Front Loading Washing Machine (WAK24268IN, silver/grey) on 11th OCT 2018 from Amazon India. After receiving the product, it took 20-25 days for demo. On the demo day, weird sound is coming from washing machine and I informed Bosch technician the same moment. However he convinced me by saying as if now it doesnt have any load (clothes), so do not bother about it. On 2nd day, the Surf Excel is coming out and washing machine is vibrating like anything. I need a urgent replacement ASAP. YES KINDLY REPLACE THIS FAULTY WASHING MACHINE. BOSCH TECHNICIAN PHONE NUMBER: SRAVAN **. From last 10 days I am calling him, But he is not responding to the call. I already informed him about the issue and he told he will come tomorrow but that tomorrow never came.

If you arent an appliance repair person when you bought a bosch...you will be once you get rid of it. My Bosch dishwasher is 3 years old and has been serviced 5 times. I have had to repair it myself twice and paid hundreds of dollars in repairs by a technician. Its on its second drain pump and I am now ordering the third. I wouldnt recommend buying any bosch products. I am currently investigating purchasing another brand.

I purchased a $1,600 Bosch dishwasher with the hope of owning a top rated and performing dishwasher. Wrong! This dishwasher has been nothing but trouble. At 8 months, it leaked profusely and caused $4,000 in damage to the kitchen in my 2 year old house. I live in Florida and this caused mold, which required remediation and the replacement of a kitchen cabinet. The pain of messing up my beautiful new home in addition to the loss of use of a dishwasher for 4 months. Their insurance company did pay, but my inconvenience and exposure to the mold was not even considered. The next year, the power cord was recalled due to fires. A backorder for the part took one month. Last month, the drain pump failed and another 3 weeks of no dishwasher. All told, this dishwasher has been out of commission for almost 5 months. Bosch’s Reply is, The dishwasher is out of warranty, so take it up with your extended warranty. What about Bosch’s obligation to provide the customer with the goods that they paid for? Did I mention how rude the customer service reps are? Bosch needs to own up to their shortcomings and be fair to the consumer. Lemons happen and they need to correct the situation with a new product. Don’t hold your breath!

This dishwasher is too quiet for me. I cant hear when it is running like my old Kenmore. If it just had a tone when it started and quit I would be happy. All the buttons are hidden in the door so I cant even see those if it is on and running. Other than that it is very good.

Bosch dishwashers have a circuit board that according to all the repair persons Ive talked to simply go out after a certain number of loads. A circuit board manufacturing engineer told me after looking at the part that the Bosch cost is about $17 to build it. The repairmen want between $250 to $350 to replace the board that Bosch sells to them for $150. 5 cycle, all the bells and whistles. Deep floor, thin walled, big as you can fit in std space. Bosch make beautiful stainless fronts. Negotiate a 2nd circuit board with your purchase, you will need it soon. Its precisely designed to fail at 3 yrs normal use.

My new Bosch dishwasher is simply the best I’ve ever had. The fact that it looks nice in my kitchen makes it nice, but the way the loading space is utilized makes it the best. I no longer have to worry about glasses or cups knocking together due to the deep ridges in that area. The size of the appliance is carefully organized to hold a large load easily. I like it’s quiet statement!

Great cleaning results at minimum level. Very silent with big range due to long power line. Sometimes, if you dont press in the middle the on/off switch doesnt work (too weak, need a little more stiffness). But you adapt quick to press this wide button always in a middle position.

Bosch service tech discovered a manufacturers defect in my new dishwasher model number SHEM63W55N. My dealer submitted the request to replace immediately. The RA paperwork took 7 weeks. After spending the morning on the phone with the seller, I was told this model is not available. When I called Bosch, the customer service informed me that they have closed the issue and that they are done. No suggestions or offers to correct the issue and no apology for their delays. I have to hope that the seller will do what is necessary to correct the issue. Would have expected better and more compassion from their customer service people. I do not recommend Bosch if you want good customer service!

Rating: Very poor!Bosch, I am most disappointed with the Bosch Nexxt Washer. The gasket has mold/mildew and I have tried to clean it, but I just cannot get it to work. We did our research before we purchased the washer and the rating was good. But I would not recommend this washer to anyone.

I have had 6 repairs on my bosch dishwasher in 4 years. The management does not stand behind their product. Do not be fooled. This is not a high end reliable company. Stay away.

I have been an advocate for Bosch for over a decade. We purchased our first dishwasher in 2008 and it was awesome. I cant tell you how many people I referred to purchase Bosch products. We recently purchased a new dishwasher in mid 2015 (SHX68T55UC 24 800 series built in) and it is built super flimsy and has given us problems on multiple occasions. I was getting tired of troubleshooting and recently it just stopped working altogether. I contacted Bosch customer service and basically they said sorry not on warranty anymore. It will cost you $125 for a service call + $30 for every 15 minutes of labor + parts. This is just wrong. I could not be more disappointed with the quality and service of Bosch. A $1,000.00 dishwasher should last more than 2 years wouldnt you agree?

A £500+ Bosch microwave oven (model HMT85GL53B) purchased only 2 years ago broke just 1 month after the 2 year warranty expired - and Bosch made no offer to help. You would expect such an expensive appliance to last well after the warranty period! We spent the extra money on the kitchen appliances as we thought that Bosch had a good reputation...and there we are! We are appalled at the quality of Bosch appliances and very unhappy with the way Bosch handled it. We wouldnt recommend the microwave / combi oven model HMT85GL53B to anyone, as it has broken so quickly!

I have had to pay for 6 service calls on a Bosh washer which I researched and everyone has the same problem as I have with there washer. I refuse to put another penny in this lemon! Please help me.

DOES NOT EVEN DESERVE A ONE! I bought all Bosch products for my new kitchen thinking German engineering was the best!!! Well, think again! The dishwasher is great, the slide in gas stove is ok but surface scratches at the slightest contact. My complaint is the 24 electric wall oven that I paid close to $ 2,000 for. You set it at 350, the light indicating it has reached the temperature goes off when it is at 325 degrees, when it reaches 350 it then moves on to 400 and even goes up to 500 or sometimes goes down again to 350. It is not usable! I complained repeatedly, had a serviceman come more than once and finally Bosch replaced it only to have the same problem all over again!! I even got my electrician to come when the second oven had the same problem but the problem wasnt the electricity! I feel totally cheated and wish I could reach a larger audience with my complaint!

The oven has had major issues and it is only 2 years old. The door has never been able to close completely shut since day one. In first year the computer unit broke. Now, beginning of second year and the ocean doesnt turn on. I will never purchase a Bosch product again. They say nothing is covered and they are not responsible for anything. Completely disgusted. Looks like I have to purchase a new stove, for it is not safe and is costing too much money in repair bills.

I absolutely love this washing machine! It's quiet, efficient, and gets my clothes clean! I love the fast cycle as well as the extra rinse and the way it spins the clothes so well that they are almost dry! This is especially useful for clothes I plan to hang dry. A few things I noticed to improve performance and maintenance is to have a dedicated towel handy to wipe the water off the door and soak up any residual water left under the grey rubber flap around the circular opening. Water always collects there and if you don't soak this up with a towel, mold can grow over time. I also decided to add the detergent directly to the washer chamber instead of using the upper fill cartridges to avoid gunking up the interior tubes/slots that can also encourage mold growth. This was advice given to me from a relative with a similar machine. I do suggest using the slots for bleach as directed in the manual. Overall, an excellent machine! I only wish these compact machines were better priced, as they are all currently around twice the cost of a regular sized washer. (from all manufacturers) Somewhere around $600 seems more appropriate.

My washer and dryer are 4 years old, and the dishwasher is 2 years old. The housing on all of the appliances is cracked, and those cracks are growing! As a retired couple, it certainly cannot be due to heavy wear and tear on our part. Of course, the warranties are now gone and so is our hard earned money. Bah! To Bosch! A quality product? According to price they should be; the reality differs. I am so angry that I want to take them to court...I want the company to act as if they truly did believe in their product and stand behind it and treat their consumers accordingly.

Our old dishwasher pump failed after 17 years, so we decided to replace the dishwasher. I spent a lot of time investigating different appliances, and we decided to go with a Bosch. It hasnt turned out so well. First, we had constant horrible smells coming from inside the dishwasher. We contacted Bosch, but they didnt advise of any fixes. We saw on the internet that this was a common issue with Bosch (after we owned it). We did finally find a solution by changing the location of the drain line and where it ties in to the garbage disposal. I would have thought Bosch could have offered that fix, but they didnt. The second event has been disastrous. Theres a valve on the bottom of the dishwasher, not sure if it is the drain discharge valve or a water inlet valve. We wont know until the repair person that Bosch is sending takes a look. We accidentally discovered that the valve has failed and is leaking (again, we are seeing this complaint on the internet now). This valve failure has ruined our hardwood floors as well as the finished ceiling in the room below. We wont know how extensive the damage is or if mold is present until we pull up the hardwood floor. We are guessing that theres thousands of dollars’ worth of damage to remove and replace the floor and the ceiling below. I have no idea what mold remediation cost could be if we discover theres mold. I thought I was getting a high end appliance that would be trouble free. I would have saved money by replacing the pump in the old dishwasher. Since this seems to be a common problem, Im surprised that Bosch didnt contact us to replace this valve versus allowing a faulty part to ruin our home. Bosch has opened a claim for us and is sending a person by to inspect. We will see how good their customer service is with regard to this issue. More to follow.

My new 500-series dishwasher produces huge clouds of toxic and awful-smelling air--and this from the very first wash. I hired a service person to come in and check the installation. That was perfect. Dishes appear to be steamed rather than washed. Every coffee cup looks dirty when I remove it despite using the 10-minute rinse cycle on days when I do not run the wash. Everything is sopping wet. The smell from the insulation around the unit to keep it quiet, Ive read is so noxious, that it assaults anyone who comes into the kitchen. Even when the washer isnt running, it stinks. Ive tried leaving the door open so that the water can evaporate and things can dry. I have come to avoid the kitchen and find myself eating out and bringing food in rather than generate dishes. Bosch did not respond to my complaint. I regret purchasing a Bosch and Im angry that its off-gasses have pushed everyone out of the kitchen.

Dishwasher cleans very well. I never prewash my dishes. It is quiet also. I am very pleased with it. Sometimes I overload it but it still gets all the dishes and pots and pans clean. I have had no issues and it is 10 years old now.

I have a bunch of these in a commercial strip mall I own. They work very well for bathroom sinks and are easy to mount and set up. I have had one failure with this brand and that was after 8 yrs of use. This wouldnt supply a shower but is great for light use and you dont have to find space for a tank or worry about it always heating water and wasting electricity. These units only energize when the hot water is being used.

We were having issues with our Bosch dishwasher, up to this point for fifteen years its been great. Bosch informed us there was a recall on that model and offered us a 30% discount on a new model. That happened in mid-February and it still has not shown (its now August 2021). We have tried to reach out and see what is going on; youre on hold for at least 30 minutes, then you speak with someone who has no idea how to track down the issue. Is this really how you want to run your company Bosch? Honestly, as pathetic a way to treat customers as one can imagine. Id cancel the order but weve already paid.

My Bosch dryer is about 4 years old. A little plastic/nylon 1 part broke, and now the door will not fasten. I called Bosch, expected the price to be as high as $7-$10. Surprise - the part is $30.80! I expect more from a company that charges over $1,000 for an appliance. Very disappointed in Bosch products and in Bosch customer service. Quite angry at myself for believing a top-of-the-line appliance would be top-of-the-line performance and durability.

I hate wet dishes. You can not tell if they are clean because the wet drops could mean oil hasnt come off dishes. I dont want to dry dishes when I get home From work! Cant tell if glasses are drop free. No drying element was the first thing you should have never done. I hate it and its junk and waste of my time and money!!!

This dishwasher was the best appliance we ever bought. The front/exterior of the dishwasher looks very smooth - no buttons visible. Most importantly, it runs very quietly. Yes, it cost a bit more money but it was worth it. The dishwasher is five years old and so far we did not have any issues.

Bought the dishwasher (SHX7PT55UC) 2 years ago from Airport Appliance. From the start, the dishwashers lower rack came off the track and the dishwasher did not clean the dishes. I had Bosch come out two times. The first time, I was informed that the installation was done backwards. They said they fixed it but its never cleaned well unless its on the most aggressive cycle. The rack still comes off the track constantly. One of the worst problems is that this dishwasher takes all color off my dishes and makes all cups totally dull. I hate it. Never again will I have anything Bosch. Bosch = BAD! Ive had Bosch repair people out twice. Plus, they dont stand by their product. Terrible customer service.

I bought all Bosch appliances for my kitchen (except for the fridge) including washer and dryer. Right from the start I had problems with my oven and the dishwasher did not clean well. I got service in and they basically said to use another dish soap. Then my oven totally did not work and died on us for Christmas dinner. In a nutshell customer service was awful. I was calling in Canada then got re-routed to the States for Customer Service. Once there I had some action. But my oven does not work well. Since then my dishwasher racks are all broken. Buying Bosch was the worst choice - never again.

Our Bosch washing machine is just 4 years old, with very light use and the main bearing has failed. The drum has come loose and caused friction so that it has melted, with smoke from the machine and had to be turned off to prevent a fire. Bosch have not accepted that this is a fault and have refused to inspect the damage. I do not expect this quality from the manufacturer, previous machines have lasted 6 to 8 years. We are faced with an expensive repair or a replacement machine.

We bought a Bosch gas range four years ago. I did the research and consumer reports said it was the best. Within the year, the front door wouldnt close completely. We had the company we bought it from come and fix it; it was still under the one-year warranty that time. Life was wonderful, except that the front knobs were a little loose from the heat that had been escaping with the door not closed.When the new hinges failed (again, less than a year after being installed), I called the store again, and had them come back and do it again. They gave me a hefty bill for it, which I disputed, since it was only a matter of months since it had been fixed. The one-year warranty was only from the date of purchase, so I paid it.Last summer, the door started its migration from the frame once again so, being the clever ** that I am, I propped the door shut with a kitchen chair. We really struggled to shut it enough for Thanksgiving dinner, and hadnt used it since. Our Vermont Castings gas grill was our primary cooking device--everything from apple pie to ziti--ever since.I bit the bullet last month and had them come again. They did half the work as they had to order a door repair kit (obviously, we are not the first to experience this). Now, with the new door kit and replacement knobs, we are looking forward to another 10 months (hopefully) of having an oven. Our broiler hasnt worked since it was fixed, but I havent complained about it because I cant afford to.

Yes, mine is a funny one. Like many others, I have a Bosch Nexx washing machine which was bought on 9/08 for $750.00. The door latch overheated. That is a $50.00 part. After replacing, I found that it had blown the control panel. That is a $400.00 part. Finally, the tally to fix all including labor is $600.00! Isnt that a joke? Ive been telling all my friends this funny joke. For some reason they dont laugh.

We bought our Bosch dishwasher in 2012 because we heard they were the best from the salesman (I think it was because he got a spiff for selling that brand that month). I am sorry to say that the dishwasher is leaking due to a defective valve. Bosch customer service claimed our dishwasher is “old”. They also state that their dishwasher life expectancy is only 10 years now. Hmm. My last KitchenAid dishwasher turned 15 years old when we sold the house and the owner said it went out finally after 20 years. My GE at our other house is still going strong after 14 years. Bosch is not what it use to be and their customer service manager is rude. When a company has it in the back of their head that their appliances are pretty much done at 10 years that says something about their philosophy behind building them. Just saying.

We got a real nice deal from Lowes on a Bosch electric range. We had been looking all over for a new one during a slight remodel. Saw the range for approx. half price - clearance - and jumped on it... Our budget (or interest) really did not include thinking high-end. The range is great, with all the bells and whistles we wouldnt have gotten otherwise - quick heating ribbon elements, convection, roasting, and warming oven features, nice black glass finish. Plus, it gets light use from us two empty-nesters. Then about 2 months ago, the glass panel on the oven door just plain fell off! (How can anyone make something that just sits there and then falls apart!?) Luckily, it didnt break. Upon investigation, wifey found a screw in the storage drawer but there are 3 screw holes holding it on via bottom brackets. Looked to me as though the other 2 screws had never been put in. Not only I, but my PhD Mechanical Engineer son-in-law, could not figure out how to get the panel back on... After fooling with it for 2 weeks, I finally bit the bullet and pretty much disassembled the entire oven door to get it back together. During this ordeal, the plastic strip on the top of the door also broke. It now awaits my precision application of super glue to fix. Havent done that yet just because Im sick of fooling with the thing. I will say that during this deal, I called the Bosch hotline for some expert advice, and the guy I spoke to was as friendly and compassionate as any of his breed I have ever dealt with. But even though we both had the same web page in front of us, he cheerfully admitted he was clueless as to how to get the panel back on. All he could suggest was replacing the entire oven door, even though he agreed that that was overkill for the problem which compared to the Bosch dishwasher we bought about a year and a half ago (i.e., now out of warranty)... well, I only thought I knew what an appliance problem was until I met the Bosch SHE3AR5XUC!! It will not drain completely. The detergent will not dispense. The dishes will not dry, let alone sanitize. It is noisy... It is a **. According to my web-based research, I can take it apart and see if something is stuck in the pump impeller, and take more apart and replace or somehow fix the detergent dispenser... Oh, yeah, thats me. Like so many other posters here, we felt pretty good about ourselves having a kitchen with so-called high end appliances. Instead, we feel as though we got suckered into thinking life would be a breeze with the wonderful Bosch stuff in our all-electric dream kitchen. I intend over the next few days to visit the big-box retailer we got our D/W from and state that the only remedy is total replacement. I doubt they will go for that. I will then go to another big-boxer and buy a new D/W. My advice to anyone who has read this far and is considering getting a Bosch anything... your life is too short and your time too valuable to roll the Bosch dice.

This wall oven - much like all appliances these days falls on its own sword - it is too complicated for its own good. This oven has a control panel with loads of stupid features, timer, Sabbath mode, clock (with year, month, date - who cares!!!) and so on. Its just an oven! Nobody needs that stuff. The control panel is the root of all thats wrong with the oven - if Bosch had just made the oven with power on off, temperature dial, light switch and convection fan on/off, Im sure itd work forever. Not now, the control panel has always been wonky, insisting on setting the time before you can turn on the oven! Now it refuses to accept time changes, thus rendering the oven inoperable. Lunacy. Im throwing this oven, not buying another Bosch.

We own a Wall oven and microwave combo - HBLP751UC. The oven part over the years would just freeze that is none of the controls would work till the breaker was switched on and off. Now the microwave switches are broken and parts are not available for 2-3 weeks or longer. So the whole unit is out of action for that long. When purchasing I should have done my due diligence and checked but these are made in China and I was hoping for German reliability. I could have done much better at a cheaper price. Now I am stuck with this without service from Bosch. When I asked Bosch for service they said they do not have service people in my area and to use someone in the market who is certified. Check if they have service in your area before purchase and also buy a warranty for sure. Sorry I do not have anything positive to say about Bosch appliances.

We purchased a Bosch washer and dryer a couple of years ago and a door seal went bad on the dryer. Clearly this shouldnt have gone bad after two years, especially after paying top dollar for what was sold as a premium unit. The part was only $10, but Bosch said a service tech had to install it, costing $75-$100. The part was a simple slide, in part, a 10-year-old kid could install, less complicated than lacing a shoe, but Bosch decided not to use common sense in this case and said thats all they could do. Like the old saying, penny wise, pound foolish.” Probably the worst customer service Ive ever dealt with. Never buy Bosch; they don’t stand by their products.

We purchased a Bosch double oven 4 months ago from Lowe’s. It is 2 days before Thanksgiving and it has Totally stopped working! My old GE double oven lasted 32 years. This supposedly upscale & expensive Bosch hasn’t lasted 4 months! The electrician that installed it came out today & said that it was a bad Motherboard. A Bosch repairman is coming in the AM. I am furious!

I bought a Bosch refrigerator because I absolutely LOVE my Bosch dishwasher. I paid $2000.00 and the icemaker/water dispenser was defective the day it was delivered. That entire unit had to be replaced, which took a month. Less than 3 months later, the icemaker conked out again and had to be repaired. The culprit this time was a frozen fill tube. This was in June 2015. In October/November 2015, the icemaker started overfilling at random times. In December 2015, the icemaker simply quit functioning altogether. I called Bosch on 12/16/15 to report the problem -- third time with the icemaker -- and requested they just replace the refrigerator, as it is obviously defective. Also, Bosch could not even schedule a repair for the refrigerator until 01/04/15, and the warranty expires on 02/15/2015. I have never had any major appliance experience problems within the first year of service, let alone be delivered defective. The rep. told me shed forward the complaint to management and I should get a decision by the end of business. No one called me that day, or the next day, or the next day, either. So I called them back and had to wait more than 30 minutes before getting a live representative, who told me that managements decision -- which had been made the day before -- was that I should just get the unit repaired again for the third time for the same issue, and that if and when it happened AGAIN, THEN theyd consider replacing the refrigerator. As I pointed out, this would MOST LIKELY occur AFTER THE WARRANTY EXPIRED, so I would be on the hook for the cost of repairs by that point. The rep. assured me that Bosch would simply extend the warranty, based on my documented repair history. (Yeah, when pigs fly.) I requested to speak to a supervisor, but none were available. When I said I would file a complaint, the representative threatened to release the line -- hang up on me. This was after I had spent more than 45 minutes just that day on the phone trying to resolve this issue with BOSCH. I would never consider buying another BOSCH refrigerator in my entire life. This is the only refrigerator I have ever bought in the last forty-four years that has EVER given me any problems. Unbelievable. Dont buy one. LEMON.

Was told by salesperson at Lowes in Longview that the Bosch Dishwasher #SHe53tf2ud02 FD9503003422 was the best to buy. Was purchased for $796.41 in May 4th. 2015 at Lowes in Longview. From the start we could not dry dishes in the machine. Asked for service man to look at it to see why it would not dry dishes. We were told by service rep. that it was not designed to dry dishes. Went back to sales department at Lowes and were told that it was too bad but we purchased a dishwasher that didnt dry dishes. No recourse what so ever. So, since owning it our dishes are now etched and the washer stinks up the kitchen and make it smell like a moldy swamp. We are removing the crappy dishwasher and replacing it with a 219.00 Frigidaire like the one we took out. Dont buy Bosch from Lowes or anywhere else.

Purchased a Bosch dishwasher. A few years later, the rinse aid section keeps opening up and actually a section broke off as seemed to be dried up. Also a push buttom from the ignition control panel is broken. No replacement part can be found because no longer being made. It was replaced once as a manufacturer recall soon as being purchased.

I loved my Bosch dishwasher (Silence Plus 48 dBA Dishwasher) when I first got it. It was so quiet and did a great job. Two years in and just out of warranty, it needed a $300.00 repair because water was leaking out the bottom. Now, two years after that, it wont stop draining, even with the door open. A repairman confirmed what I thought, water was leaking into the subtray so the float wouldnt drop to allow the machine to function. He found a break in the water valve and told me the problem is a common one. I wont be buying any Bosch appliance again.

I have a safety issue with my newly installed Bosch gas range. When I called customer service, they offered to read the manual to me. Ive been reading for myself for some time now. The agent said that they had nobody that they could transfer me to that knew how my range was supposed to work. Let that sink in for a minute. Nobody in their customer service group knows how the appliance are supposed to work. Unbelievable.

We are one of the victims of Boschs defective dishwasher handles. Ours broke after only several months of use. Bosch to date has been lethargic in responding, even though it obviously knows its product design and/or construction is deficient.

The convection wall oven has locked up and over heated 4 times in 6 years, once cremating a very expensive standing prime rib roast, the circuit board replaced twice. The microwave had its circuit board replaced and the dishwasher had to have its hinges repair. All on my dollar, even though the oven was just barely over 1 year old, the microwave was 2 and the dishwasher 4. Their customer service is the worst. For company that thinks it is high end it is just another overseas cheap piece of junk. Do not buy Bosch appliances.

My Bosch dishwasher was recalled in October 2017 and I am still waiting for the repair person to get a power cord replacement from them. As of Dec. 19, Bosch still has power cords on back order and cannot tell me when the cord will come in. Shame on them.

Bosch 1000 rpm 6kg 15 Prog Classixx. I like Bosch products because they last well. Theyre expensive to buy, compared with other brands, but cheaper in the long run (and therefore also better environmentally). The reviews for this product were good as well, which is always a big factor for me. I wanted a general purpose model, which is why I chose this one. I didnt need anything special as I dont do any specialist washing (very dirty or extra large items, for example). Ive had this washing machine since October 2004. I dont know whether or not this model of the Bosch washing machine range still exists, but I would recommend it simply because the machine has always performed well and washed satisfactorily, its about average cost to run (slightly better than that, actually) and its never broken down in the eleven plus years Ive had it.

I join the many consumers angry about the quality of the Bosch Dishwasher. I purchased a Bosch dishwasher believing that this is a high end brand and a quality appliance. The dishwasher leaves dishes disgustingly unclean and even a Bosch service technician was unable to fix the problem. Trust me, dont buy Bosch.

Visiting my son who has a Bosch oven. Its all digital. Not sure the model. But its a 2018 one. I tried for 15 minutes to push the off button which may not be the actual off button because it says clean on it as well. But, there are no other buttons that say off. I tried changing settings. I couldnt unplug it because the wire was not reachable. I looked up the manual online, still nothing helped. Finally, I shut off the fuses to the kitchen. Now its off. Lol. Personally, Id only buy nondigital appliances. This oven is Dangerous! Dont waste your money. My $40 toaster oven is better!

The first time we had Bosch out for a recall issue with the door. They repaired it and re installed the dishwasher crooked and out of level. I called and was told they can schedule it for a few days later. I DID not want to take another day off work so I dealt with it myself. It was a pain! I called them a week ago re draining issues and had to wait a week for them to come out. I received an e mail from them telling me they would call the day before or the morning of the service call to narrow the time slot down a bit. This made me happy. No call yesterday or early this morning. I called them and they said they would check into it and call back. They called back and told me the service guy hurt himself and was not coming. They said not to worry, they can have someone out in a few days. This would be a second day I would have to take off work, I could have purchased another new dishwasher for the 2 days I need to take off. Do not buy Bosch appliances, terrible appliances and worse service.UPDATED ON 11/02/2015: On Oct 6th I sent in a review about how bad Bosch dishwashers are and the service was even worse. Since then they sent a service tech from an outside organization out and the service person said the line was clogged, not a dishwasher problem. I asked why the dishwasher just stopped mid cycle and would not go any further including pumping water out. He said to get rid of the air gap loop the hose up and connect it directly to the disposal and all will be fine. I did as he said and not only is it against the national code, but all is not fine. The Bosch people do not respond to my emails. DO NOT BUY BOSCH PRODUCTS UNLESS YOU ARE A **. There are many similar complaints about Bosch and their products.

I am in the middle of looking for appliances for my new kitchen. I find myself in awe with what everyone has to say about very expensive appliances that the companies refuse to do anything about. My question is how do they get away with this? It is very discouraging and there should be a way to make these companies responsible for their products and not the loss of the consumers. I have a Bosch dishwasher that hasnt worked for over 1 year because they dont make the part any longer to fix it. What is that all about?

For a kitchen renovation in May 2018 I purchased Bosch oven, stove, dishwasher, hood and refrigerator. The 1st day the on/off button on the range hood broke AND the icemaker fell out of the refrigerator. They were repaired at no cost. 8 months later the refrigerator lost power. Upon calling for service we were informed there were 3 authorized dealers in Westchester, NY and we needed to wait 5 days for a repair person. This is not a rural area. Crazy that there are only 3 contracted repair companies. If we called our own repair person the warranty would become invalid and we would have to pay for the repair/part. The person came and said they needed to order a part (computer board) from out of state which would take 5 days. Whatever happened to overnight service? 10 days later the refrigerator which was 8 months old was repaired. We noticed the oven took 2x longer than a recipe required. Upon buying an in oven thermometer we determined that even after following directions to preheat, the oven did not get to the temperature it was set for even after 1 hour. The icemaker works at a snails pace. It takes 24 hours to spit out 10 cubes. I get the sense it doesnt work right. I would NEVER recommend Bosch appliances and I am VERY disappointed I purchased these products. THE WORST.

This DW is the Bomb! Quiet with a no heat element dryer. It uses the hot water heat to energize the stainless steel interior to dry dishes. Gives you a signal to open door after cycle is complete and let out the moisture. Glassware stays clear with no fogging film left over. A great machine that is the quietest ever. 60 DB sound.

Bosch is known for being quiet. That is very important in homes with open floor plans. I have a large center island where the back of the dishwasher is facing a living space. Because it is only about 58 db, it is practically impossible to hear it running. Furthermore, the end of cycle chime is necessary to know when to empty it. The soil sensor seems to work quite well as it will only run as long as there are soiled dishes. The water temperature gets quite hot, so I know unwanted bacteria is eliminated. Dishes always come out squeaky clean. I love the half load cycle and use it frequently. The energy and water usage is very low. I think that most people who own dishwashers think that the whole unit fills with water each time they run a cycle, and so they are reluctant to run the dishwasher. Many folks, unknowingly, use MORE water by doing dishes by hand than they would have done if they had put them on the proper cycle in the dishwasher. If the owner would read the specifications of actual water usage, they would be surprised how little water a full load uses in comparison to rinsing dishes before placing them in. I also like the fact that I can put delicate items, such as crystal and fine china, and know that nothing is going to come out damaged or cracked. The size of most regular household units will fit into a standard 24 wide lower cabinet. I also think the capacity and overall arrangement of the racks gives quite a bit of flexibility, as no two loads contain the same collection of dishes to be washed to be washed at the same time. This particular unit has a very low-profile handle and doesnt interfere with todays contemporary, clean lines in the kitchen. The handle is sturdy and feels secure. My unit is a nice grade of stainless steel, not a thin gauge that would tend to dent easily. The interior is also a food-grade stainless steel that doesnt collect unwanted odors or corrosion from the soap. If you opt for Bosch, you dont have to get a really expensive, high-end model since they are all extremely quiet and easy to use. Bosch also, in my opinion, exudes an element of high quality, even if its a low-end model. Generally, the higher end machines have options and features that most owners rarely use. I believe that Bosch is a good choice for a discriminating buyer who doesnt necessarily have a huge budget, but wants a beautiful, efficient machine that will last a long time. It is a work-horse that will bring compliments from friends and family for years to come as they have a 25 year warranty on their products.

My lower Bosch oven has always been slow to preheat but it wasnt until the oven surface was being cleaned while the oven was on that I realized that the oven was very hot to the touch on the lower outside of the oven door. Three visits by an authorized tech to rule out problems with the door and gaskets resulted in his conclusion that the oven has a defect that it is a fire hazard as heat is going into the surrounding wall. I am asking other consumers who find their ovens are slow to preheat to actually check the outside border of the oven while on to see if it is hot. I am filing complaints with the relevant state and federal consumer product safety organizations in the hope of starting a recall. So check your in the wall Bosch ovens while on.

After cooking a pot roast I accidentally got pan drippings on the oven door. I wiped them up and closed the oven door and found that drippings poured inside and became trapped between the glass. This is a minor incident and I cant find anyone to help. The manufacturer had no advise on how to solve this. I called various appliance repair services and no one will help.

The service technician BOSCH sent out to repair my dishwasher broke it. He then came out two more times 4 weeks later and got it running, but the part he put in are defective and I have to have another service company come out to replace them, both the company I bought it from build.com & the service co. Lakeview Appliance said the dishwasher needs to be replaced. But BOSCH REFUSES TO. Now it leaks and has more problems.

I was so looking forward and very excited to finally have Bosch appliances in my newly remodeled kitchen, however, I am now very disappointed and heartbroken with my first time Bosch appliance experience. Purchased the Bosch kitchen appliance suite and while the refrigerator and range seem to be fine, our installer discovered severe concealed damage to the $1000 dishwasher when unpacking to install. The inside of the dishwasher is crushed in from the top and the upper spray unit was dislodged from its bracket. The box arrived in perfect condition (as did the range and refrigerator) and no damage is noticeable until unpacked AND the felt covering is pulled back to see the damage to the outside of the unit.The response from the Bosch USA customer service team was that, upon review, they were unable (unwilling!) to help. When I asked to speak to the decision making manager I was told We are not allowed to do that. It would appear that the dishwasher was damaged at the Bosch factory and shipped to the distributor who also assumed the unit was undamaged due to the perfect condition of the box. Is this the way a world-renowned brand like Bosch provides excellent customer service and satisfaction?!? Really?!?

[01/02, 10:17] Neha: Highly disappointed with Bosch Product not worth other brands seems far better in India. I Bought my Bosch Refrigerator KGN56LB412/05 just 2.5 months ago in Nov 2019 and guess what the refrigerator has stopped working and the service guys are saying the modular needs to be changed. How can I accept this.. Bosch swear by the technology of its machines. What sort of Machine is this which got faulty just in 2.5 months and you people are not even replacing the machine rather just replacing a part. Never ever buy Bosch product. They are non reliable in India.The installation guy took 2 weeks to install that too post escalations. Now the fridge is faulty and for the replacement part also they dont have parts available and need time. Worst service no body picks call. What sort example Bosch is giving. If your product is faulty and and gets highlighted have the courage to call it back and dont keep playing with customer. Bosh team, have given standard answer that team will contact you but what my Refrigerator is not working from past 4 days. Its a brand new 2.5 months old Refrigerator which has collapsed completely and stopped cooling or functioning. Nobody called me. I had to call up customer care constantly just to reach service Managers who have no courtesy to respond to customers calls when there is some fault in their product. After lots of time spending on their customer care I got a call for 5 mins which was not satisfactory at all. The Manager is talking about company protocol and convincing me for repair with such a Major fault. I feel so #cheated# buying this #Bosch#Refrigerator#. The #Bosh Refrigerator# is around 70k and collapsed just in 2.5 month. The machine has stopped cooling completely and its of no use still your guys are refusing to replace it.It has been a total #nightmare# ever since I purchased this #Bosch Refrigerator#. I purchased this machine from Vijay sales Chandanagar branch and initially they sent unpacked used machine with black Marks all over dirty plug which was used from ages. I complained then they accepted and returned and told Bosch has sent this used piece they are not aware. Again they sent a broken wheel screw Refrigerator which and this was the third piece after lot of struggle we received. I took so much pain just to buy this brand #BOSCH# and to add more to my struggle this Refrigerator has collapsed and stopped cooling in just 2.5 months which was never expected from the brand I used to trust so much. Now #Bosch company# is not even replacing their faulty product and giving so many lame excuses. Trying to push faulty Bosch Refrigerator. Please stop cheating customers Bosch India. How do you expect me to settle on repairing when there is a major Machine problem in bosch Refrigerator. It has stopped cooling in just 2.5 months. Please dont push the faulty machine over to a customer rather replace your faulty Bosch Refrigerator responsibly. I am literally harassed buying Bosch product this time. This is not my first product from bosch. I have convinced my family and revamped their machine to bosch. This is what I get to show brand loyalty towards Bosch. Very, very disappointing. I have a 1.5 yrs old kid and I am without Refrigerator even after buying a premium brand on high price without any fault. It a harassing journey ever since I bought this Refrigerator.

I am a plumber in Sydney. I always recommended Bosch or Smeg dishwashers to customers when doing kitchen renovations I used to have a Smeg dishwasher which was very user friendly then I changed to Bosch which is my biggest downfall in appliance selection & recommendations, since having it I have found: #1. It not washes soap off properly & we were told not to use the finish tablets. #2. Racking system bottom rack loses wheels all the time & top & bottom racks folds & doesnt hold dishes properly. #3. Faults with drainage system always happening & I always need to reset system holding start button down 10 sec #4. Now it has a fault E15 flashing & drain continues to drain - I even payed for extended warranty which doesnt cover much not happy. I thought Bosch had a much much much better quality dishwasher than this.

I currently use a Bosch SHE4AM dishwasher. The reason the Overall experience is lower than the other ratings is that I have several dishes that just dont fit well in this dishwasher. It cleans well, doesnt leave spots (I do use a rinse agent) and dries the dishes well. And it holds lots of dishes if they are thin. If your dishes are chunky, you will have difficulty loading them and wind up washing more often with fewer dishes in the racks. I would recommend a Bosch dishwasher and will buy another, but I will probably take some dishes to the appliance store with me to see how they fit.

I purchased a Bosch refrigerator in May 2010. I was happy about the design and sizing. The refrigerator ice maker and water dispenser stopped working right way. I called 1-800-944-2904. Customer service was nice and sent me a technician, who said that the refrigerator had a computer failure. He did order the parts and the parts came the next day. The technician came after two days and said that the parts are wrong and ordered one more time. The parts arrived and the technician changed them; nothing was working. He ordered the left door. The door arrived, the technician came and installed the door and still, nothing worked. After several calls and a lot of aggravation, Bosch sent me another door (dont know why). Finally, I have had to send them proof of my purchase and several calls to management before they changed my refrigerator. I was so happy! The refrigerator worked for almost 3 years. Now, it has stopped cooling in the freezer compartment. I called Bosch services again on April 08, 2013. They promised me a technician who can only come on April 13th! I had to ask my neighbor to store my food temporarily in their refrigerator. Today, April 09, 2013, the refrigerator stopped cooling completely! I dont understand one thing - why Bosch refrigerators work for only 3 years? How do I make them responsible for it? They are charging $99 only because the technician will show up at your door. After that, they charge $12 every six minutes! I shouldve done better research first. Now I did, and I dont understand why I dont see any recalls on cooling system failure. It looks like it is the biggest problem in Bosch refrigerators. Im so upset at this point. I work so hard and wasnt prepared to buy a refrigerator every 3 years. Please advise me. I dont know what to do. The repair will probably be cheaper, but how I can trust them?

Received a recall notice stating that the dishwasher I purchased is a FIRE HAZARD in my home. Logged onto the website and filled out all the information. Recall letter stated that I could arrange for service online. Not so. Was provided with a number to call to set up appointment. Waited on hold and then was transferred to a voicemail that couldnt take messages. Finally got someone on the phone at Bosch and was told it takes 2 weeks to get an appointment. (Hello - fire hazard in my house, not fun!!!) Then I was told that I was lucky (lucky???) that they were fixing it for free. LOL. Really? Bosch makes a faulty appliance that can catch on fire and Im lucky that they will fix it? What a joke. Never again.

Insane awesome dishwasher! It so quiet they had to put a red light shining to the floor so you know it’s running! It has 3 racks one for silverware and two for larger pans. I purchased the one with crystal wash which had lava rock pellets in it so you you don’t use heat coils to dry your dishes. They come out spot free with finish dishwashing pods and finish liquid (recommend by the manufacturer). I love it???? It's energy efficient more than any dishwasher on the market I think. It cost more but saves you in water and electricity. I recommend it!

I love this dishwasher, it is amazing. Since I have owned my home the last 30 years we have had 4 dishwashers and this one is the best because it cleans the dishes and glasses great. No spots on the glasses, all our other dishwashers always ended up leaking and then we had to replace our wooden floor because of that but this Bosch it great, I would recommend it to anyone.

Not a bad dishwasher when working, but as others here have noted, eventually the heat pump and control board on many of the Bosch needs replacing. This was quoted as $550 parts and labor using the Bosch recommended service company. This is quite insane, and a new dishwasher was purchased rather than run the risk of incurring this cost again at some point in the future.

The repair people just left - this is the 2nd pump to go out on my Bosch dishwasher. The washer is only 2 years old - now I get to wait another week for the pump to come in. Will NEVER buy anything Bosch again.

Waiting for over 2 months for the power cord on our Bosch dishwasher to be replaced. Cannot be used due to fire hazard. Bosch rep impossible. Tried to push blame for delay on their required service rep. The serv. rep has spoken with us 4 times and is very proactive and very reliable. (Weve used him before.) He cant replace the part if its not sent to him. Weve had it with the run around from Bosch!

The Bosch dishwasher seemed like a good idea. Its a reputable company, right? Furthermore, it fit my dishes and glasses. However, it never dries things. It is always dripping with moisture when I open it in the morning. The continually wet dishwasher has already ruined some of my good knives and stainless silverware. The store where I bought it came out and checked it. They claim its operating as intended. The company, when I called, informed me that you MUST remove the dishes the minute the cycles finish. That means that I have to babysit the dishwasher and it has ceased to be a convenience.

Really quiet dishwasher with a water softener built in. No pre rinse required. Really cleans dishes well, is made of stainless steel not cheap plastic like other brands. A little more pricey than bottom line other brands. But if you want a dishwasher that works well and is quiet and will last I recommend the Bosch brand.

Have had three Bosch dishwashers but this is the first time that I have encountered the detergent dispenser not being cleaned out of the detergent tabs that were put into it. It has happened twice so far and I cannot find any instructions that would tell me I am not loading it correctly or something is blocking the detergent dispenser from getting sufficient water to empty its contents into the water at the bottom of the washer and be used during the wash cycle!!!