I bought a new washing machine on 01.01.12. From the date of installation, your machine is always tripping. I was already registered in customer care (toll free) but till now I get no response. I purchased only because of the name Bosch. I was totally disappointed in your response. Please take immediate step and confirm.

I had a Bosch Dishwasher go out on us while still under warranty. This happened in March, it is now mid September. In order to have warranty work done, you have to go through one of Boschs certified repair facilities. A gomer from the worst appliance service firm in town came out 3 times at over $75.00 a crack. They ordered parts, which Bosch was out of. Our problem was so rare according to the wonderfully inept anti-customer service rep that I spoke to, that actually drew out a long sigh on the phone like I was interrupting a wonderful game of spider solitaire. Fast forward, 3 more service calls and we still have a wonderfully designed German paperweight. Gomer Senior from the Authorized Service Company let us slide on the last service call because he flooded my basement. Yes, a dishwasher repairman forgot about the water that could be in a dishwasher. I called Bosch and said no more, enough, just stop. I sent them 8 pages of documentation with the time line of our torture and heard nothing from them. Fast forward, several e-mails and placed calls to Pam, the Manager. I am starting to think that Pam is paid a piece rate by LG or Whirlpool to see how many customers she can send away from Bosch. Pam never returned my e-mails, or phone calls. Mind you, in her defense the one area she has trained her wonderful, rude, and inept staff in is to avoid forwarding anything to her. Then, just the guy making $8.00 per hour can get blamed. I was just told today that 3 weeks ago, she denied that Bosch was responsible for anything. Is this for real? are you sure you want to take that road Pam?

I purchased 3 Bosch appliances less than six years ago - 2 ovens and a 5-burner cooktop. When deciding on the purchase, my appliance dealer assured me that Bosch produces high end appliances. We went ahead with the purchase and paid high end prices too. Now, less than six years after we bought them, all 3 appliances are malfunctioning. Its so strange - almost like they have a pre-ordained life span from the manufacturer, because they all broke within the same 4 - 6 weeks.We have been trying to get them repaired through Bosch service for over a month and they are dragging their feet and giving us a horrible runaround. What a shame! I dont think I shall ever purchase another Bosch appliance nor recommend them to any of my friends or relatives. The customer service reps are lying to us, changing their minds, changing their strategies, not calling back, making offers then going back on their word... Its all horrible. I regret the day I ever bought Bosch.

Purchase in August 2014 SHP65TL5UC. Suds never go away. Had repair person over twice. Problem not fixed. Asked for an exchange. They are asking me to mail the part. Inferior product. Do not buy. Terrible customer service!!! I have another appointment next week, but I know this can only be resolve by throwing this dishwasher in the garbage.

Bosch 800 44-Decibel Top Control 24-in Built-In Dishwasher. This is my first Bosch dishwasher. It is Super quiet, you know its running due to the led light that signs on the floor. It seems to clean very well. We use the cascade platinum pods and rinse aid on auto wash. All works fine. The annoying stuff, the power cord is like 8 long so you will have to replace the cord with a six footer unless your outlet is directly behind the unit on lower right hand corner. Salt for the water softener will have to be ordered online and shipped to you.

Our Bosch is perfectly silent while it washes. It reliably does a very good job of cleaning everything. Our only disappointment is that a spring mechanism came loose in the door causing it to flop down.

I loved my Bosch dishwasher (Silence Plus 48 dBA Dishwasher) when I first got it. It was so quiet and did a great job. Two years in and just out of warranty, it needed a $300.00 repair because water was leaking out the bottom. Now, two years after that, it wont stop draining, even with the door open. A repairman confirmed what I thought, water was leaking into the subtray so the float wouldnt drop to allow the machine to function. He found a break in the water valve and told me the problem is a common one. I wont be buying any Bosch appliance again.

Reading thru the posts is nightmarish as we are in remodeling the kitchen. One thing positive I can say if it can help is that weve had a Bosch dishwasher for over 8 years and its held its ground. Were a family of 5 and two are top athletes (i.e: eat a lot etc...) and one issue I cant remember exactly what it was about but must have been minor. Tray design would need fine tuning as they are a bit awkward to fill but, yup its been loaded tightly and then we dont expect miracles. Works silently so we start it up before going to bed - model SHU53E. Maybe newer generation of appliances is skittish and should be help on to till totally done...

My new Bosch dishwasher is simply the best I’ve ever had. The fact that it looks nice in my kitchen makes it nice, but the way the loading space is utilized makes it the best. I no longer have to worry about glasses or cups knocking together due to the deep ridges in that area. The size of the appliance is carefully organized to hold a large load easily. I like it’s quiet statement!

As far as new dishwashers go, this has outperformed all of them. No appliance is perfect, but this one comes close. Auto was, and half load are very handy and are used the most. Rinse only and heat dry are missing features Id have liked to see. Handles nearly everything I own as far as cookware. Black and beautiful! Seems to go through a lot of rinse aid. Even when programming it to use as little as possible. Also, filling the rinse aid container is a hassle.

Bought a Bosch dishwasher for approx $1,000. It has never worked and I have had their repair service twice and was told it was defective from plant finally and had to be replaced. Have dealt with customer service and the run around is nonstop. The worst service I have ever experienced. (These guys make Comcast look good). Still not resolved, be prepared to be put on hold and given a run around. Never buy a Bosch product.

I purchased a Bosch refrigerator in May 2010. I was happy about the design and sizing. The refrigerator ice maker and water dispenser stopped working right way. I called 1-800-944-2904. Customer service was nice and sent me a technician, who said that the refrigerator had a computer failure. He did order the parts and the parts came the next day. The technician came after two days and said that the parts are wrong and ordered one more time. The parts arrived and the technician changed them; nothing was working. He ordered the left door. The door arrived, the technician came and installed the door and still, nothing worked. After several calls and a lot of aggravation, Bosch sent me another door (dont know why). Finally, I have had to send them proof of my purchase and several calls to management before they changed my refrigerator. I was so happy! The refrigerator worked for almost 3 years. Now, it has stopped cooling in the freezer compartment. I called Bosch services again on April 08, 2013. They promised me a technician who can only come on April 13th! I had to ask my neighbor to store my food temporarily in their refrigerator. Today, April 09, 2013, the refrigerator stopped cooling completely! I dont understand one thing - why Bosch refrigerators work for only 3 years? How do I make them responsible for it? They are charging $99 only because the technician will show up at your door. After that, they charge $12 every six minutes! I shouldve done better research first. Now I did, and I dont understand why I dont see any recalls on cooling system failure. It looks like it is the biggest problem in Bosch refrigerators. Im so upset at this point. I work so hard and wasnt prepared to buy a refrigerator every 3 years. Please advise me. I dont know what to do. The repair will probably be cheaper, but how I can trust them?

The dishwasher pump stopped working after approximately 1.5 years. Cost for labor and repair was quoted at $340. I could buy a new dishwasher for that price and it probably will not be another Bosch. Customer service is awful. They keep you on hold forever and it took one week for them to get a technician out. Disgusting. I have never written a review before, but people need be forewarned about the bad quality of this dishwasher.

I have a bunch of these in a commercial strip mall I own. They work very well for bathroom sinks and are easy to mount and set up. I have had one failure with this brand and that was after 8 yrs of use. This wouldnt supply a shower but is great for light use and you dont have to find space for a tank or worry about it always heating water and wasting electricity. These units only energize when the hot water is being used.

Bosch dishwasher shp65t55uc - One of the worst purchases we have ever made. Purchased in july 2014. Have already replaced front ss panel, not ONCE but twice. Have replaced cheap plastic handle once. Stainless steel is of poor quality. Should have stuck with sears elite brand, same as our refrig and stove. When you talk with Bosch rep, they act like their products are on the same level as the Hope diamond. Paid a ridiculous amount of money. Not worth it.

Super quiet machine. It cleans well and the stainless interior stays bright with a little vinegar added once in a while. The dishes are clean and it is reliable.

The Bosch is supposed to be the quietest but it is no more quiet than my old Frigidaire. Furthermore, it does not dry the dishes. It leaves them and the entire dishwasher soaking wet. I must leave the door open overnight for it to dry. A service call resulted in my being told that this is the nature of the beast. I have never had a dishwasher that required me to leave it open all night long to have dried dishes. It washes the dishes but does nothing else. It is just an ordinary size like every other dishwasher I have owned. Plain, flat stainless steel box with a handle across the top. I would never buy another Bosch. Not only is their dishwasher a complete disappointment, their customer service rep treated me with arrogance and total disrespect. Next dishwasher will be another Frigidaire.

We bought a Bosch dishwasher SHX series 3 years ago that needed the recall fix. After an hour on the phone trying to get a service call, the repairman was slated for 7am to 5 pm window. When he got here he switched the power cord but the dishwasher did not fit back in slot due to the special new cord. He said I should call an electrician to fix this issue and left. Now I am waiting to pay electrician to fix what the Bosch repairman left me with. BTW the fire and overheating claims started years ago, before we bought the dishwasher, it was not released on the internet that there were serious issues with these devices. I guess Bosch wanted to see how many claims came in before they issued a recall.

My wife and I bought a new home in January. It came with Bosch appliances. Within a few weeks the dishwasher started leaking a lot of water. I called Bosch and they sent a repairman out to check it. The repairman decided that it couldnt be fixed and would require a new dishwasher. He called Bosch and they said they needed proof of home purchase, which we gave them. Although my wife filled out all of the warranty information when we bought the house. The information that we sent to Bosch showed our names, address, closing date and the information on the house. We didnt include any information that had social security #s or financial information. Bosch continues to ask for the full 40 pages of my closing information and we refuse. Again, financial information, social security #s etc. are really none of their business. We have talked to them and asked them to tell us what else we can send them specifically and they cant tell us however, my dishwasher continues to leak on my floor and new cabinets and Bosch continues to say that they need 48 hrs. to run this by their bosses. The bottom line is that this is a 5-month old appliance that is bad and Bosch continues to play games to avoid honoring their own warranty. Why did we fill out the warranty cards in the first place if they cant use them. I will never recommend Bosch appliances to anyone. Not because we have a problem with their product. Anything can happen. But their desire to avoid repairing or replacing their defective product shows me that they have no desire to do the right thing.

Insane awesome dishwasher! It so quiet they had to put a red light shining to the floor so you know it’s running! It has 3 racks one for silverware and two for larger pans. I purchased the one with crystal wash which had lava rock pellets in it so you you don’t use heat coils to dry your dishes. They come out spot free with finish dishwashing pods and finish liquid (recommend by the manufacturer). I love it???? It's energy efficient more than any dishwasher on the market I think. It cost more but saves you in water and electricity. I recommend it!

As my wife and I are empty nesters and owners of a new home three years ago we splurged and bought what we thought would be our last washer and dryer. Next 700 series. They were highly recommended almost everywhere we looked. Total farce. These machines are worthless. Ditto to almost all of the prior listings and complaints. Bosch totally unresponsive to requests for help. They should be restricted from selling future appliances until they get quality under control.

The machine has no load size setting. Its a front loader so it has to be propped open or it stinks. The brand is Bosch. I inherited it. I will never own a front loader again. The time it takes to wash a load is long.

We have a top-of-the-line Bosch dishwasher. The performance is unsatisfactory. If I wanted to clean my dishes before using the dishwasher, why would I need a dishwasher? A single speck of food will be transferred to another item as well as retained on the original item. Would never recommend Bosch.

Purchased the Bosch Dishwasher SilencePlus 44 dBA model during a full kitchen remodel. After using the dishwasher for 30-days, it was returned in exchange for a Kitchen Aid model. Chief complaint (for us) is the dishwasher remains wet inside after washing dishes and never dries out. Dishes remain damp and not fully dry. Tired of leaving the door open overnight to let the dishwasher dry. During the time we had it, because of the inside not drying, a musty odor is becoming noticeable. With this wet condition and closed, we are concern about it developing mold. Absolutely would not recommend this model or manufacturer. In speaking to the appliance representative where the dishwasher was purchased, the rep indicated that this remaining wet issue about Bosch dishwashers is very common and others have voiced the same complaint.

My experience has been sooo baddd with Bosch customer service. So, we build our home and one my friend recommend me to get Bosch Appliances so I did. I order my kitchen appliances with bosch back in May. I didnt received my appliances in July so I couldnt do closing on time due to not having my appliances and get inspection done before I moved to my new home. Which I was like okay due to Covid I understand. Here is the worst part. So the day I closed on my home and start using my appliance. Happen to find out that my Microwave and my dishwasher is not working. Brand new out of box. So I called bosch customer service in July the day after I closed on my new house and explained them the both appliances are not working.I was given a number to call for service repair which I did and they told me 3 weeks wait for them to come out due to COVID which again I was okay no problem. Its COVID. Understandable. They came to my house after 3 weeks and told me that they have to order part for microwave and suggested me to call bosch customer to replace it because it would make more sense since he visited cost $1246 this time and next time would be about same and told me that if he doesnt hear back from bosch he will be back in 3 weeks again. So I called Bosch back and explain the whole thing. I was told they made ticket (wrong ticket where they combined microwave and dishwasher) and the rep told me they send the ticket to management to review and will send the replacement.I called after 2 weeks AGAIN and the rep told me that they didnt proper format from the service company so I make three way call and explain them that bosch need special format for exchange. Service provider send it to bosch and bosch rep was like, Yup got it. Since bosch didnt reach out to me or the company the service guy came and said he have to order another part and will be back 2 weeks again. This visit was again $1246. So I called bosch again and find out whats going on and went through the same thing report format is not acceptable by management company.At this point, we paid $2800 for service and I bought this microwave around $1800.00. Didnt understand why bosch didnt see that because he will back again and will cost another $1200.00 so at this point we paid double than what microwave cost. So I called again a week later is same story. They dont have the proper format from the service provider. So here I am stuck with microwave because I can return it anymore since my purchase month was in May and here I am still waiting for bosch management to review in End Of August. The worst customer service ever. I called them more than 10 times since July to August and stayed on the phone for more than 2 hours going around and around. Every time I called my phone timed was more than 2 hours.

To say Im beyond irritated is an understatement. For THREE WEEKS Ive tried contacting Bosch. I wait on hold for over an hour & submit service requests online, but they clearly dont care. I bought a house with a Bosch refrigerator & weve lived here for less than a year. So far the ice machine is broken & theres an internal fan that sounds like a semi trucks jake brake. Ive done troubleshooting on my own with 0 results. At this time Im reminded why I prefer Whirlpool, LG and Samsung. You dont get what you pay for with Bosch. Go with a more trusted brand.

We got our Bosch dishwasher 2 weeks ago. It was very labor intensive to set up. Too many bells and whistles. Also we did have a problem with water accumulation. We were told to use the extra shine button. This works. However we have to make sure we are here when the dishwasher is done so we can open it right away to let out the steam. So we have to take the extra step of setting the timer. Also it takes a very long time- 2 1/2 hours for the cycle to get done with the auto button and the extra shine button.Also the amount of dishes you can put in seems small. The plus here is that the dishwasher is very quiet. We got the Bosch hoping for an energy efficient machine. We do have to rinse the dishes first so that also takes up extra water. Perhaps this is a good model if you are a caterer, but cumbersome for general household use. My old broken down dishwasher did a better job of cleaning and drying in half the time. Its actually easier for me to wash my dishes by hand unless we have company.

On December 2, 2019 dishwasher quit working. Called Bosch and was referred to factory certified repair company. Repairman came and looked at dishwasher on January 2, 2020. He took a look at the washer and said it had burned out the junction box just like all the recall units he had replaced. He went back to shop and the people contacted bosch about the washer. They wanted documentation like proof of purchase. We provided and heard nothing from bosch.I contacted bosch the next week and they said they had no paperwork and contacted the shop. While I was on hold, the shop sent paperwork again right away and then I was told I had to provide pictures. Contacted bosch again the next week and they said they had no paperwork even after providing case number. After 45 minutes on phone they said they might replace parts but tough luck, we paid $1000 for a washer that doesnt work and was purchased in May of 2017. Terrible Customer Service if you can call it that. I have another way of putting it but it is not suitable to be printed would not buy bosch again and will actively discourage anybody from buying.

This dishwasher works well with Finish Rinse Aid. I like the design with the third rack on top which I use for silverware and cooking implements. But the settings are complicated. The washer almost always gets everything clean with a few exceptions for burned on food. Ive had it four years, so far so good.

We bought this Bosch Dishwasher less than a year ago to replace a previous Bosch Dishwasher which lasted 11 years! Our experience with the last dishwasher was excellent, dishes, cutlery, cleaned impeccably. Not so with the latest one bought from Lowes, a Bosch 300 Series 46-Decibel Built-In Dishwasher (Stainless Steel) (Common: 24-in; Actual: 23.625-in). Cleaning of all dishes and cutlery is inconsistent, with some not properly cleaned, lingering odor at times but livable. Weve had the unit serviced twice, first time the technician replaced the water pump, the second time he basically said there was nothing wrong with the machine. We called Bosch and initially they were empathetic and indicated they would escalate our situation and possibly replace the unit. But after they received the technician service orders, they advised us that Bosch would not replace the unit. So basically we are stuck with a lemon dishwasher that doesnt perform well with no recourse. Needless to say we are very disappointed with this type of service and indifference. We were Bosch Dishwasher fans, not anymore!

I bought my dream kitchen’s appliances all BOSCH on July 8, 2013: the worst decision!!! The microwave does not heat evenly! I use the MW primarily to heat a cup of milk. I set it for one and a half minutes, and what happens? It scorches the top of the milk, to the point it boils over the cup while the bottom of the cup is warm at best. I called their customer service, had a technician come and his response: The MW is working properly... please refer to page X in the user manual where it says to stop the heating midway through and mix the liquid for optimal heating. Really? I think a cheapo MW does better.That is plain wrong! I had never had issues with any other MW... and this is what they say? This is ridiculous. DO NOT BUY BOSCH period. I thought I was making a good decision, but I regret it every day. Having odor issues with an 800 series dishwasher. Stick to GE! It could be all made in China, but at least its a product used by the masses, and as such statistically the number of defects will be very few. And price wise... theyre almost the same.

For a kitchen renovation in May 2018 I purchased Bosch oven, stove, dishwasher, hood and refrigerator. The 1st day the on/off button on the range hood broke AND the icemaker fell out of the refrigerator. They were repaired at no cost. 8 months later the refrigerator lost power. Upon calling for service we were informed there were 3 authorized dealers in Westchester, NY and we needed to wait 5 days for a repair person. This is not a rural area. Crazy that there are only 3 contracted repair companies. If we called our own repair person the warranty would become invalid and we would have to pay for the repair/part. The person came and said they needed to order a part (computer board) from out of state which would take 5 days. Whatever happened to overnight service? 10 days later the refrigerator which was 8 months old was repaired. We noticed the oven took 2x longer than a recipe required. Upon buying an in oven thermometer we determined that even after following directions to preheat, the oven did not get to the temperature it was set for even after 1 hour. The icemaker works at a snails pace. It takes 24 hours to spit out 10 cubes. I get the sense it doesnt work right. I would NEVER recommend Bosch appliances and I am VERY disappointed I purchased these products. THE WORST.

I have had a Bosch microwave oven for a year and a half. In that time, it has broken down twice! The first time, Bosch repaired under warranty with no problems. The second complaint, they set up a warranty service call a week out from my reporting it failed. Repair date came and went. They said they were overbooked, but would be happy to put us on the list in a week from now. I asked to be put next in line and they said, We cant inconvenience our customers like that. Im not sure what that makes me! We paid a lot of money for that microwave! I will never buy another Bosch product and will discourage everyone I know from purchasing a Bosch!

We bought a Bosch gas range four years ago. I did the research and consumer reports said it was the best. Within the year, the front door wouldnt close completely. We had the company we bought it from come and fix it; it was still under the one-year warranty that time. Life was wonderful, except that the front knobs were a little loose from the heat that had been escaping with the door not closed.When the new hinges failed (again, less than a year after being installed), I called the store again, and had them come back and do it again. They gave me a hefty bill for it, which I disputed, since it was only a matter of months since it had been fixed. The one-year warranty was only from the date of purchase, so I paid it.Last summer, the door started its migration from the frame once again so, being the clever ** that I am, I propped the door shut with a kitchen chair. We really struggled to shut it enough for Thanksgiving dinner, and hadnt used it since. Our Vermont Castings gas grill was our primary cooking device--everything from apple pie to ziti--ever since.I bit the bullet last month and had them come again. They did half the work as they had to order a door repair kit (obviously, we are not the first to experience this). Now, with the new door kit and replacement knobs, we are looking forward to another 10 months (hopefully) of having an oven. Our broiler hasnt worked since it was fixed, but I havent complained about it because I cant afford to.

We bought a BOSCH washing machine on 7th May 2018 from our nearest dealer in Anchal, Kollam (Dist), Kerala. They delivered the product on same day evening as informed us to company executive will come within 24 hours or maximum 48 hours for installation and demo. We were waiting from 56 hours or more and none of the company executives or service person contacted us. When we called customer care and dealer they are just saying executive will come soon. You need wait again and again. If they are not able to do this simple installation & demo for new customer in timely manner, how do they handle service complaints and technical issues!!! We feel that BOSCH company is not caring about their customer service and they just want to dispose their products and they dont have any concern about service after sale. As per our experience, We do not recommend anymore their products.

I contracted Apple Air to install a tankless hot water heater during a complete home renovation. The Bosch unit has had nothing but problems since we starting using it. Apple has had a technician here a dozen times and has tried replacing different parts and has had no success. The unit gets freezing cold and then scalding hot intermittently. Even the technician said he can see the codes that are appearing indicating the problem. I’ve been very patient thus far but am tired of being told “we’ll call you back” when they never do. Weeks go by and we hear nothing. It’s not right. At some point they need to admit that the unit is faulty and to either install a new one or issue me a refund because frankly I don’t want to do businesses with this company anymore. Please don’t make the mistake I made by getting schmoozed Apple Air and there salesman John **.

A hole formed in the bottom of my SS dishwasher drum. The warranty says that Bosch will replace the unit. Instead, they are just refunding the purchase price from 5 years ago, that I had gotten a really good price on. Bosch told me to take it up with Sears, where I had purchased it before. Why? Bosch did not take a loss or gain. Its their product and they should do what the warranty says. Do not buy a Bosch!

When remodeling my kitchen my sister in law told me not to buy a Bosch dishwasher. She dislikes hers. We were buying all other Bosch appliances so we risked it. The dishwasher came unusable. The drum that houses the dishwasher and holds the water in was pierced in manufacture. It took us one month and many phone calls to get a Bosch technician out to tell us it was not repairable and authorize replacement. It then took Bosch 8 weeks to find a new replacement dishwasher and someone to install it. We live in Philadelphia, you could trip over plumbers in our neighborhood. Now it is less than a year since we have the brand new replacement and it no longer works. Waited 2 weeks to get a technician out to tell us that the pump, mother board and one other part have gone bad. Problem is they are not in stock so now we are one month into no working dishwasher (again) and still waiting for repair. Each call to Bosch is at least a 20 minute wait on hold (apparently they have a slew of problems to deal with) and it takes at least 3 phone calls to get anyone out to your house. Just dont do it. Save yourself the hassle.

Awkward trays of clumsy thick plastic dont hold many dishes that come out wet. My 12 years old Miele was wrongly tossed because of a misdiagnosed plumbing problem. Plumbing problem solved. I donated the Bosch dishwasher to charity, purchased a new Miele. I am thrilled with my new Miele.

Advice for anyone looking for appliances: DO NOT BUY FROM BOSCH.. We got a microwave from them because it was supposed to be the best of the best. About 16 months after purchasing, the microwave needed fixing so we did it the way Bosch said we had to do it for the parts to be covered. This happened 3 times in a matter of 3 years. The third time, it was deemed unrepairable. After a month of going back and forth with them, not having a microwave, the best offer they could give me was that I had to pay $300 for a replacement microwave. Mind you, it was a $1200 microwave to begin with. So with the original cost upfront, the service costs and what they now want me to pay for a replacement microwave, I’m looking at roughly $2100 dollars on this microwave. And they claim this to be a “more than fair” offer. The customer service will throw you around from one guarded person to the next. They’ll forward you to their “manager” and when you ask for their name and title after finishing a conversation with them, you’ll find out that it’s not the manager and they’ll REFUSE to give you their last name or an email or anything to contact them. Then, when you’ve had enough and you name all the people you’ve spoken with and that you want to speak to the actual manager, they put you on a lengthy hold that conveniently dies on several occasions. https://www.facebook.com/BoschAppliances/

We purchased a Bosch dishwasher 1 year ago. Within a month the door started popping open during the wash cycle. I called Bosch customer service and they set up a repair. They know there is a problem so they have a replacement kit called a latch stiffener. Well everything worked fine for the summer months when we return from our six months in Florida. I use the dishwasher another month and the same things started happening. I called customer service and talk to the same woman that I had spoken to last summer. She is very nice and very helpful and tried her damnedest to get me a replacement dishwasher. The company told her since there had only been one repair they could not replace the dishwasher that I would have to have a second repair done on it. So that is scheduled for next week but I also had her note in my account that this is the second repair on the same dishwasher for the same problem as I am now out of warranty. There are only two of us in the house so the dishwasher does not get run that often. When it does work it cleans the dishes nicely and it is very quiet. I agree the racks are not the greatest and they do fall off the track and you have to look them up to try to get them back on but that I can deal with. Running 8 minutes and having the door pop open is not acceptable.

6-month old washing machine, bearings worn out. New machine supplied, 3 weeks later leaking. Engineer replaced part, kitchen now flooded. What a fantastic product and what a fantastic level of skill from the engineer. Never had a Bosch washing machine before, never again.

We purchased this refrigerator to replace a side-by-side that was over a decade old and having trouble keeping the refrigerator cool enough. We needed a counter-depth model due to the relatively small size of our kitchen, and we wanted a French door style with one or two freezer drawers. Other features we wanted: large enough vegetable and fruit bins (some brands have ridiculously small bins), digital controls, LED lights, ice maker (but we had not liked the in-door water and ice we had on the side-by side), the ability to make a shelf into a half-shelf to accommodate tall bottles, and a lot of usable door space. We have been able to fit quite a lot in the refrigerator portion--more than we did in the side-by-side. The shelves are laid out quite nicely, and we have not even made adjustments from the original factory positions. We don't use the egg trays (we kept the tray from the side-by-side, which we like better), but we think we could use one more door shelf and may order one. The freezer is a bit more space limited, although we have been able to fit virtually everything we needed without too much of a problem. We were a bit skeptical about the full-width tray at the refrigerator bottom, but have found ourselves using it for a number of items, especially cheese. This French-door refrigerator allows you to open the left door, access, and close it without touching the right door. I have struggled with other brands that require you to pop the right door just to get the left one in place. We live in Boston where the water is better than anywhere that we have lived, so the lack of a filter has not been a problem (we did flush things out with a few batches of ice at first). It senses when you need ice, so you don't have to manually turn it off. Unlike some reviewers, we have found that it makes plenty of ice. (Our other refrigerator did have a small water filter, but it was always unclear how often we needed to change it and when it might itself become a source of bacteria. If you really need a filter, we would think it might be better to get a more robust one that filtered both the sink tap water and the line to the refrigerator.) Our only caution/complaint is that the door-open warning is not loud enough. You really need to make sure the French doors are fully closed, because you won't easily hear the low-level dinging over a normal TV or stereo.

I bought a Bosch washer & dryer set several years ago. I was frustrated because if I didnt want the pressed wood (cardboard) exterior so I had to pay more for the plastic model. I had the dryer for about a year and I notice what I thought was the dryer not drying the clothes and turning itself off. But when I turned the dial the light would come on. What is happening is the dial connection is loose or bad. If I push down on the dial the dryer sometimes works. I have resorted to putting a full bottle of detergent balanced on the dial so it will hopefully stay on long enough to dry anything. It rarely does. Drying clothes in my Bosch Nexxt Premium Dryer is a nightmare and can take HOURS for even one small load. (It all depends how often I am willing to run back downstairs to restart/reset the dial.) What a disappointment. Dryers are such simple things how can they mess it up? But they did. This has been going on for years! Not sure which is stupider. Me buying the Bosch in the first place or me putting up with it this long. My experience with Bosch is they are overpriced and poorly made. Who designs anything made out of pressed wood sandings or plastic for a laundry area? They do know there is water in a laundry room? It should have been a sign.

My Bosch dishwasher has a clean design. With all of the controls at the top of the door. It is so quiet that you can stand in front of it and not hear it. It has a red light that shines on the floor to let you know that it is running.

We bought a Bosch Silence Plus 44 dishwasher less than 6 months ago (July 15) for $875; counting installation, just shy of a grand. Less than 6 months later, most of the dishes are coming out dirty and the pump sounds anemic. I first registered on the Bosch site, then contacted customer service. They did not have any access to their own database, which meant I had to repeat everything all over again. They then sent me to do my own legwork, giving me the name of one contractor 1.5 hours away. The contractor then told me they did not cover my area. Bosch doubted my word and called that contractor when I called to tell them what happened. When the contractor confirmed, they never apologized, but just gave me the names of two other contractors, and told me they could not help me schedule an appointment but I have to do it myself, and they have no way to know how long the wait may be (Those of you who are posting about 1-wk waits apparently ought to be thankful Bosch at least held your hand. As of January 2016 they are not even extending that courtesy).The first contractor I called said there will be a 3-week wait. My husband is German, and used to swear by Bosch. When we lived in Switzerland, we had Bosch appliances that worked like a charm. We inherited an old Bosch washer when we bought our house that still works quite well. Apparently the company has decided to spend down its reputation. As the Germans would say, schade (shame).

We owned a Sears Kenmore dishwasher for 10 years until we decided to upgrade to a Bosch when we remodeled our kitchen. What a mistake. The Bosch stinks. When you open the door it smells up the whole kitchen. My husband has called about this & been given instructions which have not stopped the smell. Now the dishwashing liquid dispenser does not open during cleaning. He has also called about this. They said to just put it in bottom! I would never recommend Bosch products & will never buy one again. I gave it 1 star because I had to. I would really give it no stars.

BEST dishwasher ever owned. It's under the counter dw. The noise level is you don't hear it at all! Stainless steel inside 2 racks adjustable everything for all dishes, pots and pans, cookie sheets, everything. 2 compartments (can be removed) for silverware. 1 rack above for long handled and wooden etc utensils. Best part is cleaning. Pull out the bottom rack, rolls out easily. Remove the filter easy, wash it out in sink and put it back in about every 3-6 mo. Filter is stainless steel. Several modes of cleaning from pots and pans, to crystal glasses. Air Dry or steam. Everything is cleaned 100% everytime. Cost to run is next to nothing.

Very bad experience with Bosch front load washing machine and very poor after sale service. Within warranty period washing machine get badly rusted and peeling of paint is coming out like paper. When I complaint regarding this sales Vikas ** said, I forwarded mail but we cant help it. You have to purchase new body either you can paint by your own. This was not expected from such a name fame company. Purchase from Bosch any product if you dont need after sale service because if you required service then they have many excuses to keep your mouth shut. Only answer is to purchase the product. There is no replacement within warranty of product of any part of machine. Feeling cheated. Dont buy it. Thanks. Regards, Yogita **

I purchased Bosch Dishwasher model number SHE4APP02UC in 2011. I’m having problems with heavy buildup of black gunk. Also there was mold on the inside of the dishwasher and I’m wondering if anyone else is having this type of problem with this model. Also there’s water in the very bottom circular area that does not drain. I’m wondering if anybody has a problem as well. Thanks!

We looked long and hard for a new range and decided on this based upon the reviews we saw and reputation on Bosch. We use it a lot, especially for stews, pasta and other sauces etc. Unfortunately, this range cannot simmer... I wrote to Bosch and it was suggested that we buy one of their woks. Not interested in cooking pasta sauce in a wok. We bought an outdoor cast iron replacement grill and have been using that on top of the range, but we invested a lot of money for a great range and have to pile up outdoor grills so our dinner doesnt burn? Also – beware of the broil, for garlic cheese bread and most fish weve always kept the door cracked open a bit. Cant do that anymore. Open the door the broiler shuts off. This stinks. We are so disappointed.

Called Bosch, had service repair at great expense. They said it dries and is designed to leave drops on top and it leaks down on dishes leaving them wet. Also cycle time has doubled to 158 minutes. They said, “Do not run at night, open immediately after cycle to get drier dishes.” Are they kidding? $1000 for a dishwasher you cannot run at night! DO NOT BUY BOSCH products. Service and website are terrible. Their attitude is ‘customer is always wrong.’

Service and installation of the product will take long time (7 to 8 days), nobody will call until we remind them regularly. This happened to me when I bought a fridge from Bosch dealer in Bangalore. The product was delivered to me on time but the installation person came after 8 days, and suddenly my fridge got complete shut down after a week. When I called the service department they told, concern person will call you in 48 hrs but it took 6 days for a person to come after 3 emails to customer care center.

12 year old double oven needed electronics replaced 6 or 7 years ago. Now two different companies have sent technicians out six or seven times and no one can repair it. Pretty much all electronic boards and touch pads replaced multiple times to no avail. lt resets itself spontaneously for date & time randomly for no reason we can figure out. What seems to be happening is the following: if we are in a cooking mode, such as sabbath mode, and the date and time resets while the oven is on, it becomes impossible to turn the oven off. When the reset screen is on pushing the off button does not change the display, and appears to do nothing. When the date and time has been reset even though the Sabbath mode is still on, the screen does not show it. Pushing the off button also does not change the display and nothing happens. It seems that we need to reset the date and time first and then turn the same sabbath mode on again and once it is on again then it will shut off.The odds of this happening during sabbath mode operation is the greatest as that mode is on for 24 hours at a minimum at a time. Although I suppose the clock could reset itself during any cooking mode. This is potentially dangerous as the oven may inadvertently be left on, and I cannot actually determine that it remains at exactly the same temperature and mode it was in before the reset happened. In fact, earlier the oven we just continue to get hotter and hotter heating up the wall around it until we turned off the main circuit breaker. We paid almost $1,000 for service. What do we do now?

Bought a Bosch SMV46G00G dishwasher, thinking Bosch would be good. My previous cheaper SMEG dishwasher, could be switched to ECO setting and left to run its long cycle whilst I went off to bed. Result? Clean dry dishes in the morning. So I did the same with my expensive Bosch washer. Result? Soaking wet dishes and machine in the morning. Ah! but it saves you energy costs, say Bosch. Thats no good to me if it doesnt do the job, is it? I could take it all down to the local stream and save even more energy and money. I expected a machine that was capable of switch and forget. Instead I have to wait until its finished before I can open the door and let it dry overnight. Poor, stupid design. Why not have a mechanism to open the door automatically after a drying time? Too difficult? I think not, it was standard design on USA machines. Recommendation? Dont buy.

We purchased a Bosch dishwasher 2 years ago because we wanted a quiet dishwasher. Bosch delivered on the quiet but not on the dishwasher part. We have a quiet machine that gets our dishes wet but does a very poor job of removing food residue. We basically have to prewash the dishes before putting them into the Bosch.

New home purchase with Bosch dishwasher and I have always heard good things about them....Wrong! The rack does not connect to the door and falls out all the time...breaking dishes! I cant believe Bosch would allow this, as it is a major problem! I get angry every time I load and unload the darn thing and would never purchase another no matter how well it would clean! It does a decent job cleaning but if the dishes break, whats the point?

DONT BUY A BOSCH DISHWASHER. I purchased my dishwasher April 2016. I am very dissatisfied with it. I always have an odor, dishes dont dry and I have tried every one of the suggestions to have dry dishes and none of them do the job. I rinse my dishes first and I dont wash them everyday since I am alone. Lately I have been getting black mold on mostly the plastic containers. Ive had several different dishwashers over 40 years and this is the first time Im having this problem. It is very quiet. Today I spoke with customer service and was told I should do a rinse everyday because it is very air tight and there is no heating coil. Ive tried the Extra Shine feature which raises the temp to further enhance drying results. Well, it doesnt work. If I have a dinner party and need to wash more than one load, I have to dry the dishes. The best dishwasher I had was the KitchenAid which I want again. I have a service man coming out to have him smell the odor. I had to throw away wooden spoons, covered with black mold, washed and stayed black. The only thing about this dishwasher is its quietness. I would gladly have a noisy one that works fine. Another thing, it takes 2 hours or more to complete a cycle.

Bosch Silence Plus Dba Dishwasher: Piece of junk. Its very, very quiet. Cleaned beautifully for about 6 months. Now it barely cleans anything even though the filter and catchall are completely clean. Sometimes the container holding the cleaning tablet wont even open! STAY AWAY, they are not what they used to be.

Washer front load - How can I clean the mildew off the ring on the door? I feel like the clothes are not clean when I see the mildew on the rubber part that closes the door. I dont want to ruin the rubber by using Clorox or alcohol wipes.

I have one Bosch fridge which Ive been using from 11-12-2008. Last year December, it was giving me a problem, it wasnt cooling at all and the door became rusty. I have make a report to Bosch Malaysia service but no service at all! I want to know if its fair for the consumer? Or, is your service at Malaysia like that? Is after sales no service at all?

We had a Kitchenaid that did not clean the dishes as well as the Bosch (I found this out when I got the Bosch). The Bosch has a better rating for reliability. The KitchenAid I replaced was top of the line and it died at 8yrs old. My wife says the Bosch holds more dishes and is easier to load. One tip, whom ever installs it should read the directions carefully (some plumbers are over confident they know how to install these. End up not getting the drain hose placed properly and the power cord) as these two exit the back of the dishwasher and when pushed into the cabinet they could have a chance to get crushes or tangled up or under the machine.The hose and cord need to pulled to take up the slack as the machine is pushed back in place. The drain hose needs to be 20 higher than where it exits the machine before going to the sink drain. Some folks complain of a foul smell from these machines and I feel the plumbers did not install them right. My sister in law has a Bosch and the cabinet inside stinks awful, mine has No Smell after a month of use. Thats why I feel the install by the plumber is faulty. I always bought KitchenAid but felt the quality has gone downhill and am very pleased with this Bosch... Cleans super well.

I bought a Bosch SHE3AR7UC Ascenta dishwasher about 6 months ago after my previous low end unit got too noisy after 9 years of service to me and more to the previous homeowner). Given the price and ratings, I expected a trouble free appliance. Yes, it is quiet. But it arrived with internal damage and when I called them, they said they could replace the bent up tray. I said I was uncomfortable with that, as I didnt know what other damage may have been caused. I was not given a choice so accepted their offer. Months later, it has failed about 6 times, and is now unusable. Error 15, 24, and sometimes wont reset or power off. The repairman comes in a few days, meanwhile I am handwashing dishes after spending 800 bucks! And they wont replace it, despite having shipped me a damaged unit. Customer service on the phone is also poor, unless you get past the front line folks. I will never buy Bosch again.

I moved into a condo last April and the drum is already broken on the dryer. Theres clearly no user error involved, but Bosch is charging me $400 to fix it because they only support their products for 12 months. Its very likely that the drum was already cracked in the first 12 months and even if it wasnt, I advise people to avoid any company that refuses to stand behind their products. Run from Bosch!

Bosch provided me a the worst service experience of my life! After less than 3 years the ice maker in my refrigerator/freezer stopped working. I contacted customer service and no one answered, so I went online and made a request for service. I got a call back 5 days later at which time I was told they couldn’t make an appointment because there was a systems problem and I should call back. That should have clued me of what was to come. Service was finally sent out after waiting more than a month for an open appointment. When service arrived they checked my water dispenser and told me my ice maker needed to be replaced. So I agreed and was told the new part needed to be ordered by me.I ordered the replacement ice maker and it was not available due to back order for more than 3 months! That’s ridiculous! Finally the part was available and service came out and told me the unit didn’t need replacing. It was just the “fill“ arm needed replacing. THIS WAS THE SAME TECHNICIAN THAT INITIALLY DIAGNOSED THE PROBLEM 4 MONTHS EARLIER! After which the service rep said it was fixed. Needless to say it was not fixed and then I rescheduled a service call. When the unit was in fact replaced by a different tech. And I was charge almost $500 for the privilege of waiting 4 months for replacing an ice maker that I suspect, never needed it to begin with. I will never buy a Bosch appliance and I am telling everyone I know to do the same.

I have a 13 month old Bosch fridge. The first time it needed service under the warranty it was hours of tracking someone down to do it. 12 months in, the ice maker stopped working. Impossible again to get through the Bosch telephone lines or chat lines. The lack of decent service totally negates what might be a good product. I wouldnt call this customer service; rather its customer disservice.

We bought a Bosch dishwasher for about $700 shortly after the 2009 recall (dishwashers bursting into flames due to electronics issue). We thought that the quality issues were limited to a single electronic component, and previously the company had a good reputation.The dishwasher cleans dishes, so we should be happy, right? In the past year, the control buttons and the plastic countdown window have popped out one by one. Today is my second round of DIY repair. The reason for repeated button loss is now very clear - the front fascia panel is made of a thin panel of ABS. This is not just a decorative panel - the stress of door opening with every use is applied to the panel, which is now cracked. Because of a design flaw, the cracks propagate right into the button area - so I no longer have a way to keep those buttons from falling out.Parts are available on the Bosch web site - only $86 plus shipping for the fascia and the missing button. The replacement panel will have the same design issue as the original, so this may buy me a year, 2 years or three of intact dishwasher. For environmental and financial reasons, I expect a dishwasher to last about 15 years. I am very disappointed by the substantial repair time and cost caused by an under designed appliance part.The model number is she45m02UC/53 and the part of doom is panel-fascia 478810.

Had a refrigerator where the ice maker never work from the day one. They asked to show them proof of purchase and I did. Called them, was told the management is going to review. Follow up with them and found out they never send report to management to make decision. Rude customer service. They hung up the phone on you and no one is above the one picks up the phone nor supervise. The customer service on the corner store is much better than Bosch customer service. I give them - not even one *.

We bought a new home about a year ago and we were happy that it came with a Bosch dishwasher. We had no idea that the dishwasher was on recall and about 6 months after we moved in, the dishwasher caught fire while we were in the living room. The only compensation that Bosch would offer us is 40% off another dishwasher if we order it through their website. Believe me, if your dishwasher bursts into flames in your kitchen and you have to have the fire department remove it from your home, you wont want to put the exact same product back in your house! I am very frustrated with a company that I thought was a high end brand leaving me to pay to replace their defective product. Id pick a different company if I were you!

I bought all Bosch appliances for my kitchen (except for the fridge) including washer and dryer. Right from the start I had problems with my oven and the dishwasher did not clean well. I got service in and they basically said to use another dish soap. Then my oven totally did not work and died on us for Christmas dinner. In a nutshell customer service was awful. I was calling in Canada then got re-routed to the States for Customer Service. Once there I had some action. But my oven does not work well. Since then my dishwasher racks are all broken. Buying Bosch was the worst choice - never again.

Great cleaning results at minimum level. Very silent with big range due to long power line. Sometimes, if you dont press in the middle the on/off switch doesnt work (too weak, need a little more stiffness). But you adapt quick to press this wide button always in a middle position.

We moved into a new house with new bosch appliances: fridge, stovetop, speed oven and oven. After only TWO years of use, the speed oven digital display is dimming and will need to be replaced with a part for $150, plus labor. When I contacted Bosch, they would not replace the part. The words on the stovetop are already peeling off (Front, Back, etc.) and the buttons on the icemaker are finicky and need to be caressed to work. The dishwasher doesnt clean any better than our old appliances, the stovetop takes forever to boil and the stainless steel finishes are so hard to get clean. I cant make applesauce on the stovetop because the lowest possible setting is too high and burns it (this may be a reflection on using gas instead of electric, weve never had gas before.) I will never intentionally buy Bosch appliances ever again! Our old cheaper appliances were much more reliable. Not worth the cost!

We purchased our 800 Series from Lowes. I wish I had returned it. The wheels on the lower rack were poorly designed (product manager should be fired). If there are any dishes in the lower rack, you cannot pull the rack out. Its frustrating to struggle with this everyday, and with the price we paid, I really expected a better dishwasher. I have called customer service three times. They have been no help - instead, they wanted to send out a service person. (Can you fix bad design?) The last agent said, Oh, we have a fix for that now - has anyone offered to send you the fat wheels. The wheels were not wider, and they were not a fix. The rack constantly gets rolls off track and gets stuck inside the dishwasher.So - if youre going to purchase any Bosch at all - you might want to try putting a few plates into the bottom rack and see if it pulls out. This one bad design feature overshadows the third rack for silverware and any other nifty features. If you cannot get the most important design right, the rest do not matter. Oh, and you must thoroughly prewash your dishes as this 800 Series cannot do the job on its own.

I have been an advocate for Bosch for over a decade. We purchased our first dishwasher in 2008 and it was awesome. I cant tell you how many people I referred to purchase Bosch products. We recently purchased a new dishwasher in mid 2015 (SHX68T55UC 24 800 series built in) and it is built super flimsy and has given us problems on multiple occasions. I was getting tired of troubleshooting and recently it just stopped working altogether. I contacted Bosch customer service and basically they said sorry not on warranty anymore. It will cost you $125 for a service call + $30 for every 15 minutes of labor + parts. This is just wrong. I could not be more disappointed with the quality and service of Bosch. A $1,000.00 dishwasher should last more than 2 years wouldnt you agree?

HMB5050 Bosch microwave - I remodeled my kitchen 3 years ago. Researched the big Bosch appliances and most received good reviews. The least expensive item, the microwave, I did not research. Big Mistake!!! Read the reviews, all have the same issue. Total failure between 2-3 years. Inverter board/magnetron. Repair cost $600!! So many reviews with the same issue, Bosch should have recalled this item. Instead just discontinued it. No help from customer service, although they did have me go through the trouble of sending them a bunch of stuff. In the end they offered me $25 towards a new inverter board. Im considering a small claims court option. I have enough info about the item to at least warrant a try. All my other Bosch appliances: warming drawer, double wall ovens, dishwasher, 5-burner gas cooktop, have held up well. I cook a lot! Just such a disappointing experience with the darn microwave! I wish they would help me out with a credit towards a new one! They know this thing has serious issues! Ill keep you posted!

We bought a dishwasher nine months ago and it hasnt worked properly from day one. Parts were replaced twice and it didnt fix the problem. The repair person tried his best even calling for additional support but I guess no one knows how to to fix it. It stops working and maybe after 12 hours or so it will restart. Once it is working it is fine but that is not what you want. I have just hung up from being on hold to get another repair ticket for over 50 minutes and no one picks up at their end. I strongly would discourage anyone from getting a Bosch product.

A lot of time and $$ spent trying to purchase a new motor control module. Not Available! Anywhere. Sent mine out to be fixed - not able - parts not available. We now have to throw out a perfectly good washer and dryer stackable unit (3 yrs old) because of the part. Has anyone else had this problem? What a waste of money! (let alone the environmental aspects). Off to spend $2,000.00 - not on Bosch!!!

When I had to replace the dishwasher that came with my home when I bought it, I wanted an excellent product and was willing to pay for it. I chose a Bosch from a local appliance dealer. While I havent had mechanical issues like many reviewers, the performance of this very expensive dishwasher is dismal. The dishes do not get clean or dry, and there is often a strange biological-type odor after the cycle runs. I will never purchase another Bosch product.

Right out of the box, our brand new Bosch tankless water heater (2700 NG model) did not work. Our plumber called their customer service. The person he spoke with, and subsequently my husband spoke to as well, was extremely rude. He told us that we would have to order a new one (it would take four days to deliver) and that we would have to pay the plumber to reinstall the new one as well as pay for shipping on the new unit. Who has that type of customer service? It was brand new and just out of the box and it is defective. The hardware store where we purchased it told us it was an issue that we had to take up with Bosch. Talk about being between a rock and a hard place! After hours on the phone with both Bosch and the hardware store, Bosch agreed to send us a new tankless heater and the hardware store agreed to pick up the overnight shipping cost. We are still out the cost of having the new tank installed. I would never purchase anything that bears the Bosch name on it. And yes, I did my research about tankless water heaters. This will be the first of many websites that I will tell the world about the poor customer service by Bosch. Do yourself a favor and purchase any other tankless besides Bosch!

We bought a high-end Bosch dishwasher from a big box store three years ago and have recommended it to everyone we know. We always loved how quiet it worked, how clean our dishes were, and the cool features Bosch has like the third rack for silverware. However, last week it just quit working out of the blue. Upon further inspection, the Bosch-supplied junction box had MELTED, along with the wiring. A quick Google search indicated that Bosch dishwashers develop mysterious and dangerous problems after three years... when they are out of warranty. As a matter of fact, check their recall record: my dishwasher SHOULD be part of the massive recall since the power box melted (the very problem they were seeking to remedy with the recall), but Bosch Customer Service says it is not. They (falsely) told me they would cover the problem anyway, but then the day the repairman came out, told me they would not only not cover it, they would not even ORDER the part I needed until I could provide proof of ownership. When I did, then they said they would not order the part until a written diagnosis was provided by the tech (who has other house calls to make?). I shudder to think how many more hoops I will have to jump through JUST TO GET THE PART, let alone who is going to pay for it. Ive worked my way up the Bosch customer service personnel list just to get to the same dead end. Bottom line: They have a neat product, when it works. But I wish I had known at the time that its not well-made, it will not last, and they will not stand by it. Oh, and it just might burn your house down as it almost did mine. BEWARE!!!

Put dishes in dirty and they come out perfectly clean – no little Klingon bits... Various load sizes to choose from, hard water salt container, utensil tray on top shelf for cutlery. 3 levels top for cutlery, middle for glasses and cups, bottom for dishes and pans. Stainless steel with controls hidden on top of door but a progress display just above handle. Bosch makes various dishwashers. Make sure you buy the model that is BUILT IN GERMANY.

Purchased our Bosch Dishwasher in January 2020 and now, 6 1/2 months later it needs repair. Contacted Bosch Customer service to have an approved company come in for repairs and was given three local contacts. One did not service my area. The other told me it would take 4 weeks for someone to come out and service our dishwasher. I notified customer service of this poor response but was told that they could nothing do about this. They blamed it on Covid. Called my Bosch authorized dealer, who is not a Bosch authorized repair service, but who installed my dishwasher and they were able to put me on the schedule within 24 hours. The drawback: I got to pay and my warranty is no longer in effect. So warning to all: Bosch does not take care of their customers and their attitude towards their customers was borderline rude, extremely dismissive and smug. An all-around horrible experience.

Have Bosch elec oven, & combo microwave/convection oven. Great! The combo oven is so versatile: had them 5 years, some minor probs with regular oven, easily fixed. Was under warranty. Use microwave a lot!

I was so looking forward and very excited to finally have Bosch appliances in my newly remodeled kitchen, however, I am now very disappointed and heartbroken with my first time Bosch appliance experience. Purchased the Bosch kitchen appliance suite and while the refrigerator and range seem to be fine, our installer discovered severe concealed damage to the $1000 dishwasher when unpacking to install. The inside of the dishwasher is crushed in from the top and the upper spray unit was dislodged from its bracket. The box arrived in perfect condition (as did the range and refrigerator) and no damage is noticeable until unpacked AND the felt covering is pulled back to see the damage to the outside of the unit.The response from the Bosch USA customer service team was that, upon review, they were unable (unwilling!) to help. When I asked to speak to the decision making manager I was told We are not allowed to do that. It would appear that the dishwasher was damaged at the Bosch factory and shipped to the distributor who also assumed the unit was undamaged due to the perfect condition of the box. Is this the way a world-renowned brand like Bosch provides excellent customer service and satisfaction?!? Really?!?

My Bosch dryer is about 4 years old. A little plastic/nylon 1 part broke, and now the door will not fasten. I called Bosch, expected the price to be as high as $7-$10. Surprise - the part is $30.80! I expect more from a company that charges over $1,000 for an appliance. Very disappointed in Bosch products and in Bosch customer service. Quite angry at myself for believing a top-of-the-line appliance would be top-of-the-line performance and durability.

Our experience with Bosch appliances has been mixed but disappointing. First, the first cooktop delivered during a remodel would not function as soon as installed. This resulted in a multi-week delay in the remodel. Next, the microwave failed within a year of installation and then again within another year. We have paid more than $300 in repairs so far. Finally, with regard to business, we were promised a substantial rebate if we installed 3 or more appliances. We installed 4 but have not yet received the rebate. We have been pestering the dealer repeatedly for about 2 years now with no satisfaction. I will never again purchase a Bosch product.

I purchased an Energy Star Bosch dishwasher about two years ago. It runs quietly but my main complaint is that even when I use the power wash cycle (which I always use now), the dishes just dont come out clean. I need to practically wash them before I load them in. And then after the cycle is finished, the glasses on the top rack always have food remnants on and in them. Also, the dishes sometimes are still dirty in places. I think that being an Energy Star appliance, quality and efficiency have been compromised for the sake of conserving water and electricity.In addition it probably costs me more money to pre-wash the dishes before I put them in the dishwasher! I also find that the silverware rack is in the wrong place. The silverware catches on the side making the rack stick when you pull it out. It also is on the other side of the dishwasher when loading. I owned a Maytag dishwasher for 12 years and loved it; I never even called a repairman. I will not buy another Bosch!

Bosch washer and dryer: The paint is peeling off the surface of the washer. The dispenser door has cracked. The dryer gasket has cracked. These appliances are less than two years old. I called the support center. I must pay $200.00 for a diagnostic evaluation before they will consider whether this is a warranty repair.

I bought a Bosch washing machine about a year ago. I was very happy with the machine. But suddenly the machine stopped working. So I called up the call center ppl to register my complaint. I was told that the representative will attend me in next 48 hrs. So I was relaxed. Now it is 4 days. I didnt get a single call neither any representative attended me. Now if I call no one is answering my call.

This dishwasher is clearly the best ever. Love it. Incredibly quiet, cleans marvelously. Not afraid to run it overnight or when I am not at home.

Bosch 800 slide in electric range.. 5 burner. There is a major flaw with the self-cleaning feature. After two hours of the four hour cleaning cycle, an error code, E302, appears on the panel. This has happened both times the oven has been cleaned. The instructions from Bosch Help Line (nothing in the manual regarding this problem) are to turn off the electrical breaker when the error message appears for ten to thirty minutes (depending on the representative you are talking with), then turn the breaker back on. The oven will then complete the cleaning process (hopefully). Why would you have to turn the breaker off each time you clean the oven? This range cost $1799.10 + tax. A range this expensive should clean properly.

We bought a $800 Bosch washing machine. Not cheap. After 2 months one day we opened and it looked like some clothes had got stuck in the door. This shouldnt happen as the door should need a vacuum seal to close. We had to call Bosch who failed to organise a repair - we had to book them ourselves. Apparently as there is a tiny break in the seal of the door thats not covered by warranty and will cost us over $200 to fix. Their repair company not easy to deal with and drawn out. We would have been better to have bought from another company. My wife 8 months pregnant and not happy, Bosch. :(

When we moved into a new house in 2009, we bought and installed a Bosch SHE45M05UC/50 dishwasher. It worked fine until about 2012. At that point cups on the top started coming out of the machine with white grit on the inside/outside. The same crud collected in the slides of both racks, along the seal of the door, and on the door where the plastic plate is on the top rack as well as other places. Now dishes on the bottom sometimes also have this gritty crud on them when we pull them out. We have a water softener so it isnt hard water, and the filters have been repeatedly scrubbed and rinsed. I always check to make sure the spray arms are able to rotate freely before I shut the door and turn it on. Ive had a trusted repairman out here twice and he cant figure it out. I read other posts about the circulation pump possibly being an issue but havent had it replaced. Im wondering if others have and if so, did it help? I certainly wouldnt buy another Bosh appliance. Our old GE dishwasher lasted 10 years and cleaned fine even if it was quite noisy.

I had problem with my refrigerator within warranty period, I thereafter registered a complaint and after chasing for about 1 month and sending more than 10 mails & escalation it was fixed. The Customer service of Bosch India is very poor needs improvement.

The dishes simply do not get clean. Even simple things like coffee cups come out still stained. I end up pre-treating the dishes or handwashing especially stained items. Waste of money. I purchased the Bosch model that was around $500 because of their reputation. They sell machines in the $5000 range. These perhaps could be worth the money. This lower priced model was made to appeal to the average consumer and is very disappointing. It is a quiet machine but that wasnt necessarily important to me. I was especially impressed with the 3rd tray at the top for laying silverware horizontally. This allowed the basket on the bottom tier to be removed and seemed to provide more space. Instead, you find that the silverware simply doesnt get cleaned on the top tray. Furthermore, removal of the basket does not truly allow for that much more room. None of my saucepan lids can fit in the bottom tier unless they are loosely placed on the rim of the basket. Standard size, stainless steel and non-descript, but there are other brands just as elegant that actually clean the dishes. This dishwasher was sold with free packets of Finish. The packets never truly dissolve and you are wondering if you just washed your dishes with hot water. When speaking to a maintenance expert he explained the water doesnt get hot enough to melt the plastic and that is where you realize your energy savings. So why does Bosch promote the Finish packets? Are they that clueless about their own product?

I purchase Bosch Washer and Dryer almost a year ago. Ever since I brought them home, Ive had problems. The washer started leaking. It would beep as if the wash was completed and my clothes was soaked when I opened the door. My clothes smell bad. I am very unhappy with the product as it was a waste of money.

The oven has had major issues and it is only 2 years old. The door has never been able to close completely shut since day one. In first year the computer unit broke. Now, beginning of second year and the ocean doesnt turn on. I will never purchase a Bosch product again. They say nothing is covered and they are not responsible for anything. Completely disgusted. Looks like I have to purchase a new stove, for it is not safe and is costing too much money in repair bills.

Dishwasher - Bought it new… Beeps and cannot turn it off. Have called their tech people many times, looked in manual. Beeping wont stop, just turn the music up.

Was told by salesperson at Lowes in Longview that the Bosch Dishwasher #SHe53tf2ud02 FD9503003422 was the best to buy. Was purchased for $796.41 in May 4th. 2015 at Lowes in Longview. From the start we could not dry dishes in the machine. Asked for service man to look at it to see why it would not dry dishes. We were told by service rep. that it was not designed to dry dishes. Went back to sales department at Lowes and were told that it was too bad but we purchased a dishwasher that didnt dry dishes. No recourse what so ever. So, since owning it our dishes are now etched and the washer stinks up the kitchen and make it smell like a moldy swamp. We are removing the crappy dishwasher and replacing it with a 219.00 Frigidaire like the one we took out. Dont buy Bosch from Lowes or anywhere else.

I purchased a Bosch dishwasher in April 2012 and have had nothing but trouble with it, even having the repairman out. Thank heavens I purchased the extended warranty. It doesnt dry at all. When the repairman came, he said that I had to open the door to let out the steam so that it would dry. What? You want me to get up in the middle of the night to open the door? I use the dishwasher soap that was supplied with the washer, so thats not it. It has the rinse agent in. I have to wash my silverware by hand as I would never let anyone eat off them like they are when I take them out of the washer. They are good stainless steel.When you pull out the bottom rack, it falls off the track. Silverware container takes up too much space. My other one was in the door, it was a less expensive washer and I had it for 13 years and was still working, but I thought that I would get new appliances. Well good thing that I didnt buy all Bosch. I am not going to recommend this washer to anyone. I am very disappointed with this product.