I chose Fisher & Paykel because of the drawer dishwasher back then. The model was very good. Its better than others. I particularly like the drawer feature.

I have had to have my ovens repaired 3 times in 5 years. When using the self-cleaning mode it locked up and wouldnt open. Had to have a service guy come out and fix to the tune of $900. Now I cleaned it again and it takes forever to heat up. I just talked to the service guy again and he says it sounds like the element is going out. I do not use my ovens that much. How could I have so many problems with it. Wish I had bought a different brand and now I am thinking maybe that be a better option.

I wish I had heard about the Fisher Paykel brand about 6 years ago, and I definitely would have bypassed this brand. I have no problems with the dryer so far, but the washer starts beeping into the wash cycle, and it takes forever (and I mean forever) for the tub to fill (Im talking about all day to finish 2 loads of clothes), because Im constantly having to go and press the machine to start up again. It wont rinse. It only fills, and then drains. It also leaks from time to time. I figure the whole panel is shot, and I dont know what the deal is with the tub filling so slowly, but Im completely fed up with it, and after reading other complaints, I feel misled by this company and doubt Ill even bother to waste money to have it checked out. Both the washer and dryer had light usage (2 to 3 loads per week). I will never buy another washer or dryer with a push button computer panel, nor will it ever be the Fisher Paykel brand. I bought my old Kenmore washer and dryer second-handed, and they were still going after 28 years, when I got rid of them. I wish I had them back (who cares if they werent energy efficient, they worked, which is more than I can say for the overpriced cheap junk imported from overseas these days)! I would gladly pay more money for products made in America that is of good quality!

Love Fisher Paykel, except have gone through 2 dishwashers, a wrecked wood floor from leaks. Now excessive noise and maybe something else as well. My Kitchenaid, very old, used by people other than me, in a summer home. No repairs ever. Miele in another house very good, no repairs in 20 years.

My fridge became faulty and I called a Fisher & Paykel (F&P) technician. He recommended that I replace the fridge and gave me a voucher that entitled me to a Loyalty Bonus if I chose the same brand again. I did and submitted my claim for A $50 Gift Card which I was to receive within 48 days. When I did not receive it I contacted F&P who advised that they had already sent it, by ordinary mail. I requested F&P to send me another but they did not accept responsibility for the loss as the Gift Card had been redeemed by somebody. It was their decision (based on their internal policy) to send a Gift Card (which is just as good as Cash) by ordinary mail. Note that postage costs $1 for ordinary and $4.80 for registered mail. I am amazed that an established organization such as F&P acknowledges that they are aware of some issues in recent times where mail has been stolen out of mailboxes but continues to take risks with Gift Cards. They do so knowing very well that it will not be cost-effective for a customer to make a formal claim in a tribunal or court. So when mail gets stolen or lost F&P does not take any responsibility. I have decided that going forward I will not give F&P a single dollar in business because I do not deal with those who are more focused on playing the blame game. F&P may have saved $3.80 in postage but has lost a customer, bought themselves adverse publicity and jeopardised future sales. Good luck to them!

I like the Fisher & Paykel two drawer dishwasher. Unfortunately the top drawer computer board has never worked since the day it was installed - it wont shut off. We talked to them and originally they were going to send somebody but then they said it was out of warranty. We had bought it but didnt install it until a year after. It stayed in the crate as we were renovating the house. Were still in the process of getting something done. Id hate to buy a whole new computer board for something that didnt work since the day it was installed. The bottom drawer works fine so it has nothing to do with the installation or electricity. It has good design but not the best quality.

Three or maybe four service calls for reset tripping. Second reset is now on order for over a month. I have to take off cover and hit reset to dry clothes. If I get a fire, I will sue - be assured. Never F&P again. Lowes farms out service and they never report to F&P, so they have no record of failures. I see many posts with same problem with dryer, so it seems it’s a design defect. My vent is open and within recommendations for length, bends, etc. Piece of junk.

I meant to write you sooner about this but kept putting it off for two yrs. now. First, I had problems with the washer and the control panel. It was fixed over and over all during the warranty phase, but when the warranty ran out, it was suggested I purchase a new one which I did. Its fine now. The Dryer on the other hand is still a problem. It first quit drying. I had it repaired to the tune of $200+. New parts had to be installed. Then it became very noisy, shaking the whole house. I have had someone out twice and here I am again, listening the the noise. Its the ball bearings, I believe. They put in new parts but its still the same thing. Can you please recommend a knowledgeable washer/dryer service out in this area? Thank you.

I am an electrician and I see Fisher & Paykel appliance in some of our custom houses. I’ve seen them in the kitchens so I thought it must be good if these people are spending a ton of money on this house. It must be a good refrigerator. I have purchased one Fisher & Paykel refrigerator that’s in my house. They’re nice, clean-looking products and reliable, as far as I can tell so far. It’s a cabinet depth refrigerator, but I was very surprised at how much we can fit in there. It was a perfect fit! The temperature is always steady.

We have a friend who had a Fisher & Paykel dishwasher. Ours had broken and the man who sold the two drawer dishwasher to us encouraged us to buy it as well. However, we dont particularly like it. The design is awful. We can hardly put any dishes in there. We have to run our dishwasher several times more than we would have to run a traditional dishwasher. You can put eight glasses in, and only a certain number of dishes and it has to be the right shape and size. Its really a pain. We wouldnt have purchased it. If we knew what it was like to live with it, we wouldnt do it again. We have another dishwasher in another home that we own, and that dishwasher is a much lower-end brand and its just a much better performing dishwasher too. Even when the dishes come out, we frequently have to put them back in again or wash them again.

Intuitive Eco washing machine. We have endured and continue to experience water on the floor despite two repair sessions by so-called certified and recommended companies. Now we have a Code 52; Repairmen plural cannot diagnose where leak is coming from. Repair service is slow in San Antonio and very poor at best. Washing machines are a need, this unit is headed for the junk yard! We bought a new washing machine yesterday to replace this awful Fisher Paykel washing machine.

We have experienced unacceptable service delays in getting a repair to our 2.5 year old F&P Washer (Ecosmart). It seemed to work well and does a good job drying out the clothes. We have a Sears maintenance/extended warranty so we had preventive maintenance performed less about 8 or 10 months ago. In mid-November 2011, the washer made an odd noise and refused to spin. We called for service and could only get an appointment for three weeks later (12/6/2011). It was a great inconvenience, especially over the Thanksgiving holiday with family coming to our house. My wife was not happy and had to go to the Laundromat several times. At the 12/6 service appointment, the technician said that it needed two parts (including a circuit board). But he had to order them and they would not arrive for a week. So, the follow-up appointment was set for 12/15/11. My wife was extremely disappointed and expected the washer to be fixed on the 15th. At the appointment on the15th, the technician installed the parts, turned it on, and the circuit board burned out. Now my wife is absolutely livid as it will be another week or more before the circuit board and a new drain pump arrives. She is convinced that repair will fail as well as the tech does not seem to know what he is doing. She demanded that Sears provide her with a rental machine (they will reimburse, but we have to pay up front). She has also announced that she wants a new washing machine when this one breaks again and it wont be an F&P.

I had an issue with my Fisher & Paykel stove oven door not fully closing and providing a good tight seal. I initiated a service request under my warranty in the middle of May 2017. As of today... July 7, 2017, I have not had a service call initiated by the company. They sent me the repair parts but will not schedule a service call today. Talked to the region rep for the company numerous times on the phone only to leave me frustrated to no end. I have at this point given up on getting any satisfaction with this issue. BUYER BEWARE!

Do not purchase these products. The warranty is deceiving and does not cover parts if something does go wrong. Nothing on the stove is built to last. To get a simple knob replacement I have to have two repairmen come to do a 6 hour job and saw the whole top of the steel stove off. Customer Service told me I was lucky that the stove lasted one whole year. It cost $3k.

I bought a house in the southern part of Virginia and it had old appliances in it and the dishwasher failed. I went to a store that sold all the brands and we were taken by the drawer configuration. We thought that would work well on our kitchen and it has done. I like the fact that I can load pots and pans in the lower drawer and other stuff in the upper drawer and do them all at once. And its just the easier loading feature. I think its a wonderful machine. It washes dishes very well and I have only a few complaints. Its a little awkward getting used to the fact that theres only water coming from below, theres no upper wand so you have to be clever about how you put things in it. And the plastic piece which you grab to open it, both the upper and lower ones have cracked, so theyre just not strong enough for the load that they have to put up with. Daily opening and closing. But outside of that, its been wonderful.

I was contacted by a Fisher & Paykel customer service representative who read my complaint. She explained to me that all I needed was a copy of my receipt and she would see what could be done to take care of my problem. I knew I purchased my dryer at Lowe’s so I thought that I would be able to call them to get a copy. Well, that didnt work out quite like I thought. Lowe’s on the back end couldnt find my receipt so I thought I was out of luck. The Fisher & Paykel representative said not to worry, just give me the make and model number and we would go about this a different way. So I did. Fisher & Paykel set up an appointment with a service tech who got the part I needed and came out and installed it. My dryer is now working and my wife is happy. Now that my wife is happy, Im happy. Thanks, Fisher & Paykel, for standing behind your product. To all those who are complaining: it’s not what happens that matters, it’s how the company responds to the problem!

Fisher Paykel would not replace a part that is needed for a fridge that is 4 years old! I have a warranty company that will fix it and Fisher Paykel refuse to send the part over to me. Also, this fridge does not hold its temperature. You need to keep a thermometer inside at all times. Customer Service is appalling and rude and would not send the part to me for my warranty company to fix. This is the worst product I have ever purchased!

We went to Gorsuch Appliance in Canton and they were telling us about the Fisher & Paykel. My Maytag washer died after 18 years so I switched to the Fisher & Paykel on their recommendation. What sold me on the product was the no agitator thing and that it weighed the load. Also because Maytag is not what it used to be. I like the washer. Compared to what my other one was, its slow and I thought these new washers were faster. It takes a little longer, but I can get more clothes in. Thats a big plus. And Ive only had one time where it was off balanced and that was the first time that I washed sheets and I didnt read the instructions properly.

I have a Fisher Paykel dryer that needs repair. Called Fisher Paykel to find an authorized service tech. Turns out the nearest repair tech is 3 hours away. Before you buy this brand make sure they have a repair tech in your area. Useless appliance if you cant get it repaired.

My old refrigerator was failing. I had a refrigerator Sub-Zero that was built in so I started shopping for something that would fit and I went to Fisher&Paykel’s website trying to look for something similar in size and that was one of the ones I felt would fit my area better. Ive never heard of Fisher & Paykel before but I have a nephew that did and lives close to me. I knew he sells appliances so I contacted him. He told me that he had been selling appliances for over 10 years and he was very satisfied with Fisher & Paykel so I purchased my refrigerator from them. I like the arrangement and I like the stainless steel that they put on the exterior because I find its easy to clean. It’s a great product.

We just love our Fisher Paykel 2-drawer dishwasher. It is the Best Appliance. If you have Small Loads, use just (1) drawer. If youre having a Party & need to clean some dishes that youll need cleaned while youre cooking/serving use the other drawer -- while youre loading dirty dishes in the other. Their customer service is Outstanding - one phone call and they will fix any problems. 3 yr warranty WOW.

When we built our house, my wife did her shopping around for her appliances and she basically liked the dual dish drawer concept and Fisher & Paykel seemed to be the only one around that had it available. Compared to the other dishwashers we had in the past Fisher & Paykel is superior in noise, cleaning, versatility. Being able to use just a minor amount versus the whole thing because it had two drawers, two different sizes.There’s a big problem we had with getting the warranty registered because the builder installed it and we assumed he registered the warranty, but he didnt. So we had to go back and look at the procedures. It took quite a bit of time to get the warranty registered correctly. Since it was a foreign country that was working in the United States, there’s a bit of a language situation too. Their accent was a little hard to understand sometimes.

Really enjoying this range. Love the layout and performance of the top burners. I wish the oven had a digital readout.

I called Fisher Paykel to clarify range installation clearances. The first time I called, after waiting at least 20 minutes on hold, I talked briefly to someone who couldnt answer my question so he forwarded the call to a technician. After waiting another ten minutes, the technician hung up on me. The second time I called, I again had to wait at least 20 minutes. The person I spoke with that time said he would get answers & call me back. He never did.

I chose this counter depth refrigerator RF175WDX1 as part of a kitchen remodel. After 3 months or so, all is good. It is quiet and looks good in the kitchen. I purposely chose this model without water & ice, but the one thing I would suggest is a separate, narrow shelf for ice trays.

NEVER BUY! I cant stress enough not to make any purchases from this company. We purchased a Fisher and Paykel washer and dryer in 2008. We began having issues with the dryer while it was still in warranty, and the problems continued out of warranty. In fact, the dryer has been serviced at least four times in the three years we have owned it. We have spent many hundreds of dollars on repairs to this three-year old set. However, the most disturbing experience recently happened with our three-year old washer. An authorized repair person (Eastern Appliance), that the company referred misdiagnosed the problem (after a five-minute visual diagnosis, he identified code 49 as a drain pump); he never ordered the parts, and lied about the problem being resolved to Fisher and Paykel. After two weeks and several phone calls to the repair person, I ordered the drain pump and installed it myself. It turned out that code 49 is the motor control, not the drain pump. We spent money on the technician, and Fisher and Paykel wont take any responsibility to correct their authorized repairmans error. Their response is that the washer is out of warranty and is our problem. This company has the worst customer service I have ever experienced; they do not return phone calls, will not transfer you to a supervisor, and are completely unwilling to assist in resolving the problem. After four weeks and $50 in quarters for the Laundromat, Im still looking at a broken washing machine. We will NEVER purchase any other Fisher and Paykel products. This reinforced the importance of buying American products. Spend your money on any other company. You will be EXTREMELY DISAPPOINTED and FRUSTRATED with any Fisher and Paykel purchase you make. The company has no integrity, and does not stand behind its products.

Bought my Fisher & Paykel washer and dryer from a local retailer, 6 or 7 years ago. The washer sounds like an airplane going off and the dryer has been serviced three times. This time after only 6 or 7 years, the dryer will cost $450 to fix, plus the $117 service call. I paid what I thought was a fortune for them both, being told they were the best out there. I have hated them since I got them. I went yesterday and bought a $498 set of Whirlpool washer and dryer to replace them. I cant wait to get them. I am going to throw my Fisher & Paykel in the trash and tell everyone I know not to buy their products. The retailer even told me that they are not built to last more than 6 to 7 years. Its too expensive in the first place and then to find that out. Never again!

I ran into it going online and looking for a counter depth refrigerator and thats when I ran into Fisher & Paykel. I chose them primarily because they were the only one that actually had the depth that I wanted. Other people called em counter depth refrigerators but they really werent. I have the 17 cubic foot refrigerator with the ice drawer at the bottom and two doors at the front. We pretty much like everything about it. My favorite thing about it was that it only sticks out four inches past the counter and it performs as well if not better, I would say. The only problem Ive had is with the sliding drawer. Its come off the track a couple times. The service people have been able to get it back on and I think I know how to do it myself now.

This is one of the most impressive refrigerators. High tech features. But also, its overall format does not waste unnecessary spaces, thus being less bulkier. It holds a lot of items. One constructive criticism: the ice container on the side is not quite user-friendly (though I dont know how to improve it).

I was excited to buy Fisher & Paykel machines. The washer is on its third lid as the plastic continues to crack. On the dryer I have replaced the plastic knob and the inside of the dryer is all cracked and peeling. I have had my water checked but these are the only appliances with a problem. Quality of plastic parts below zero. My Miele dishwasher is fine. I called F & P and the customer service rep suggested that I use harsh detergents, but I just use All detergent. No help. I will never buy another F & P product and I tell anyone who will listen of my bad experience.

My Fisher Paykel washing machine quit working. After venting about my Fisher Paykel washing machine, I was contacted about my issue. To my surprise, I was contacted by the company and my machine was fixed, free of charge, within 5 hours. As it turns out, the washer that I had thought was just a piece of junk turned out to be so sophisticated that it shut itself down rather than short out and possibly burn down my house! I will now only buy Fisher Paykel appliances!

Consumers be warned. Do not waste your money on Fisher Paykel products (DCS). Remodeled kitchen went with all Fisher Paykel products. Experienced product failure with the Dish Drawer and FP refused to replace the manufactured parts that were faulty saying the product was out of warranty. I pushed back stating if the failed items were due to misuse or normal wear and tear, I would agree but these were parts that failed due to poor manufacturing. Coated parts that broke down and rusted out. FP did not care. Then experienced problems with the motor on one of the dish drawer. Tech came out twice and the second time the unit worked worst when he left, telling us the noise level was normal. Normal? It didnt sound like that when he got there, and it didnt sound like that when we first installed it. Experienced problems with the double ovens. Used the self-cleaning function four times and the broiler coil burned out. The tech replaced the broiler coil and then told us not to use the self-cleaning function because the broil coils will burn out again. Told us to use an oven cleaner, which FP instruction manual says not to. Experienced problem with the cooktop. Followed the instructions for cleaning. Then the igniters stopped working, or when you turned on one, a different one would attempt to ignite. Tech came in told us not to follow the recommended cleaning process. Told us to use simple cleaner and soft sponge. Cooktop looks like crap now. Experienced problems with noisy microwave. Too disgusted to bother calling for repair. Do not waste your time or money. FP will not support you and will look for any reason or ways to get out of spending their money to make things right when you likely as I did, spent big bucks to purchase their product.

The last ones I had were the Whirlpool front loaders. I didn’t like them. I’ll never buy a front loader again. We bought from a little appliance store here in Benton. At first, we bought a Speed Queen and it pumped up the water so fast that my pipes wouldn’t take it and it flooded my laundry room every time I would wash. So I called them back and they said they had one that the pump didn’t pump that hard. And we went and traded. They were brand new. I had it about four days and got these which I love. They work great! The experience with Fisher & Paykel went real well. I love it and have already recommended it. My daughter wants one. She likes the fact that the tub is all sealed up in there. Her husband is in construction and he forgets to get nails and things out of his pockets and it just messes all up down underneath hers. But this one is all sealed so nothing can get down underneath there.

We purchased a top load washer/dryer set in July 2009. By November 2010, the heating element in the dryer broker and the lint trap was clogged, meaning the dryer was not producing any heat to dry clothes. We had it serviced at that time, replacing the heating element and removing the lint trap to clean it, and now in January 2012, the link trap is clogged again.Also, almost immediately after purchase, the washing machine started leaking whenever a load was more than half full. Additionally, the washer began to (and still) stop wash cycles regularly because the load is not balanced. Sometimes, a wash cycle will stop up to 10 times before it finally runs through, taking almost a full day to wash one load of sheets/blankets. Also, in January 2012, we noticed that the top part of the plastic basket in the washer has begun to shred and tear. We are now weighing the choice of having a repair man out to fix it or not sink any more money into a machine were so unhappy with.We have been extremely disappointed with this set. We purchased this make and model when we built our new home because we wanted a modern, efficient washer/dryer. What we got was almost three years of headaches, service calls, and wasted water and electric.

The oven malfunctioned 2 months after purchase. We cook almost every day but use the oven less during the summer and had been out of town much of July so it was only used a few times before the malfunction. After 2 months, multiple service visits and calls to Fisher & Paykel, the unit was replaced under warranty. My impression is that it took considerable effort by myself, the warranty service provider, and the store I purchased the unit from to make any progress. (I never did hear from the rep who was supposed to contact me within 24-48 hour following calls to Fisher & Paykel). The two malfunctions came on days we were hosting dinner guests (naturally) and we are worried about it working for a family gathering at Thanksgiving.

I purchased three F&P appliances in 2005 (double drawer dishwasher, a washer and dryer). All three of them have been a total waste of money, for each one has had problems which make them irreparable and problematic.When I purchased the F&K washer and dryer my main concern was the fact that both units were controlled by the electronic board. The salesman replied that this should be one of the significant advantages due to the fact that if something went wrong with the washer or dryer they simply send out a replacement electronic board for about $75. All I would have to do is unplug the old one and plug in the new one. How far from the truth that was. They never mentioned that the only repair service company was one person in the entire Houston, Texas market that ended up knowing less about the product than me. And besides, they charge you $75-$85 just to come out and diagnose the problem. After doing so with the washer, they said that it was the electronic board and they would have to order. When the board came in they replaced it. It still did not work and they said the entire motor would have to be replaced at a cost that far exceeded purchasing a new washer. Needless to say, I was smart enough to send the new F&K packing to my backyard graveyard only to replace it with the very old Maytag washer which I had taken out just due to its poor visual appeal. Boy have I learned. I would much rather have a dingy, slightly dented beige workhorse of a washer as in my Maytag, which is older than me, than this new updated F&P laughing stock of an appliance. Let me say if I was the F&P Marketing Director and I saw comments as numerous and detailed as the ones I saw on this site, I would set out to make things right with these customers. Secondly, my F&P dryer just all of a sudden stopped heating. So I decided to look at this website prior to calling the no-use of a repair service that F&P has accredited with the worthiness to repair its appliances. Well, I only wish that I had found this website prior to my purchasing these F&P products. What worthless pieces of useless technology. I think the woman early put the entire frustration into place when she said her mother used an old tub and ringer system and at least at the end of the day she was relaxed. I have to agree wholeheartedly. I think I am going back to washing in a tub and ringer and then putting them out to dry on the line if this is the best consumers can expect. Now I know why my mom only purchases Kenmore. She said they were totally reliable and that Sears always stands behind their product. Since having to do my laundry there now for the last year due to my unsuccessful purchase, I think I have to finally give in to my mom that said, I told you so!The last appliance (and thank God someone talked me out of the refrigerator or I would be writing in about 4 instead of 3 appliances) is the double drawer dishwasher. Now, how a service repairman can tell me that the reason the top drawer tends to stop after 20 minutes of washing and start beeping like it is off balance is due to operator error I do not understand. On top of which he said it can be attributed to the dishwashing detergent selected. Now, I am a Cascade man and that is the only detergent I have ever used since learning early on during my college years that nothing works better. And thank God because when the dishwasher finally makes it through the washing cycle at least I know they will be sparkly! Not necessarily clean because this dishwasher has to be the worst at cleaning dishes. I installed a cheap GE Dishwasher in my butler’s pantry, which I now find myself hauling dishes from the Kitchen to the butler’s pantry to avoid using the F&P because the cheap GE washes faster, better and quicker than the F&P ever did or would ever be able to do in the future. It seems that after starting the dishwasher, which was installed in a newly renovated 100-year old historic house that is on pier and beam, it seems to stop and start beeping each time you walk into the kitchen during its cycle. It starts immediately and begins washing again after opening and shutting the drawer and hitting. I mean, I waste more time opening and closing the drawer to ensure that my dishes are clean than I would if I simply washed them by hand. So from my experiences, that is enough. Being taught from a young age that three strikes equal an out, F&K that was the last pitch and you are out!

When I went in to the store and was looking at different appliances, I liked the Fisher & Paykel. I liked pretty much the whole look of it. So I bought it and read up on it. I made my purchase based off of the reviews that I read about the product. This was my first purchase with them. I got the side-by-side stainless steel refrigerator as I had recently purchased my first home. Compared with other ref models, it was more spacious. It was pretty much what I wanted for the dispensers on the front, and all of that. The price was better so I went with that one.

We purchased two Fisher & Paykel drawer-style dishwashers. They have both failed after just three years of use. When calling a recommended service place here in San Francisco, the answer I got was Never buy Fisher & Paykel products. They are of very poor quality from the company recommended by Fisher & Paykel! Unbelievable! The cost to fix our dishwasher would be over $1000! Now to the reason: F&P dishwashers are made completely out of plastic. If a sliver of glass gets in to the pump wheel, the wheel is ground down to where it no longer works properly. As all plastic parts are interconnected, in a way that even a layman engineer understands is completely idiotic, you are left with the only option of changing massive parts of the machine! Naturally, F&P are aware of this. This is the same practice that car manufacturers use frequently. If things break, they make money from parts.Further advice from the repairman: Buy a dishwasher from a European manufacturer, one with a stainless interior, not too fancy and not too cheap, around $700 MRSP. Do not buy a dishwasher with drawers as they are normally made by F&P, Kitchen Aid, DCS and many others are all made by the same company with idiotic engineering and cheap parts, thats what he said and I fully believe him. To make it such a hassle for customers, just to save a buck on a pump part is what will, hopefully, bring this company to change their engineering or go bust. Stay away. Do yourself a favor and buy a Bosch, or actually, buy pretty much any other brand!

I received the replacement lid sent in response to my comment submitted to ConsumerAffairs.com on 3/11/2012. The lid fits perfectly and matches the color perfectly, any my washer now looks as well as it operates!! The response from Fisher Paykel was very prompt and exceeded my expectations.Thank you so much. Adam.

This is our third dishwasher with them, same kind, I am sold on Fisher & Paykel. They are number 1!! And if its installed properly, its an excellent product. I like the efficiency, in how well it works. Its probably one of the finest washers built, capable, versatile, energy efficient, and does an excellent job cleaning.

I bought a FP two-drawer dishwasher about 5 years ago. It cost me a small fortune! We had our cabinets custom made to fit the FP dishwasher. It has been nothing but problems since the moment we got it. Now, it is on its last legs. It constantly fills up with water and my husband has to take the drawers out and wet-vac it, then put a de-humidifier in front of it for at least 24hrs. Once it is finally dry, he has to go into the basement and turn the electricity back on (which he shuts off to do this whole drying process). Inevitably, after one or two cycles it fills with water again and starts beeping. The beeping does not stop until we shut the power off again in the basement. The process repeats endlessly. We have had repairmen look at it and they say they see it all the time and there is nothing they can do with FP products, they are just not made well. My mother has had the same cheap Sears dishwasher for almost 30 years! I would love to replace it but I resent the fact that I paid so much for it and it is junk. Plus, Im afraid I will have to buy the same one again since my cabinets were specially designed to fit that model and I am afraid I will have the same problems with a new one.

We purchased the washer and dryer 5 years ago as appliance sales people everywhere gave the set rave reviews. Their excitement had to be due to huge spiffs or incentives for selling these as I have never owned anything so problematic. Among the issues, no service people know how or want to repair them. The washer doesnt clean clothes, water temp is never correct, and there are error codes. The dryer doesnt catch lint, it is noisy and it stopped working. I have been told by several salespeople, They are so easy to work on. Very few moving parts, etc. What no one tells you is that moving parts are very inexpensive compared to the circuit boards needed to possibly fix my dryer so it will run. $360.00 for the parts and who knows for labor! Despicable! I will never do business with Fisher & Paykel again nor will I pay to talk to a service rep on line. Very poor customer service.

We were getting a new kitchen installed last May, and after much consideration had gone with almost all Fisher and Paykel appliances. Unfortunately our son had an accident in the kitchen mid Sept shattering the front piece of glass on the oven door. We called Services about a replacement which was showing available online but it took a whole week of ringing every day only to be told that there was no stock of the glass part or a whole door and they couldnt tell for sure when it would be available. Well its 4 weeks now and we have called repeatedly and emailed customer care as well to no avail. Polite and sorry as they always are when speaking on the phone or responding in their emails, the staff seem to be at a loss for a resolution. There seems not to be an answer from the technical team here in the UK which is totally mind boggling for a supposed reputable and growing company. We are sorry that the only people we can speak with are helpless and taking the flak for F&Ps poor services. How does Fisher and Paykel actually function in their after-sales care or do they actually care for their customers? If only we had known this, we would not have kitted out our kitchen with so many F&P appliances. But now that our architect, builders and friends see what we are currently facing, no one is likely to use or recommend the use of F&P appliances. Its a real shame, good products but poor organisation. We have decided the next step would be to refer case to the Ombudsman.

I purchased the EcoSmart washing machine from Sears 2.5 years ago. The water pump/drain malfunctioned causing the electronics to short out. After consulting with a repairman, I was informed that the pump will be $200 plus $160 for the electronic portion, add another $50 for taxes and shipping and at least $100 for labor. Of course, the warranty is no longer applicable and apparently this problem is very consistent with other users. After reading the other reviews, I realize how bad this situation is quickly becoming.

I absolutely hated the Maxima Maytag set that I had gotten and had been a Maytag person for about 30 years. I actually got rid of it, a very recent purchase of a Maytag frontloading set, because I didn’t like them at all and I like this Fisher & Paykel top loading set a lot. I love it! I’m really pleased with the purchase. It’s much more efficient. It’s easy, easy, easy, easy to use, not complicated at all. I like the fact that it’s simple and that it doesn’t have a lot of extras that I don’t need and would never use. But actually, even as it is, it has more than I use now, but it’s good. Space-wise, it’s not as deep, which is great, because in my case, I was kind of surprised by the depth of the front loader and it was inconvenient because it got in our way. So that was another reason why I got rid of the other one. And I’d only had the other set for a year.There’s two comments that I’d like to make with this F&P set… First thing is that I’m unhappy not being able to soak clothes because that’s a nuisance. I’m used to old top loaders where you could fill up the tub, put some bleach in there and soak it overnight, and you can’t do that with this. And unless there’s a way that I can be taught how to do it, I actually called the main headquarters and they simply said it wasn’t possible. Secondly, I’m not sure if it’s what I’ve been using for laundry soap, but it seems like things are a little dingier than they used to be. I’m not sure. I think that might be the soap that I’m using. It’s the whites aren’t getting as white as I’m used to. But I don’t think that’s the washing machine; I think that’s my products. The cleaning products that I use, I’ve always made my own, and I’ve never had a problem with things getting completely clean before and it seems like maybe there’s a residue because they’re not using as much water. And so, I changed back to the high efficiency stuff and everything seems just fine, but it’s a lot more expensive than what I do. Overall, it’s a great machine!

I bought a Fisher Paykel washer and dryer based on the sales pitch that loads very seldom get off balance and that clothes spin almost dry. From the start at least one out of every 4 loads would get off balance. I had a repair man service my washer numerous times while it was under warranty. At one point the rocker arms were broke and had to be replaced and caused from the loads getting off balance. The last repair visit the service man said he would have to order parts and would be back to install them. He hasn’t been back and that was months ago. My washer still gets loads off balance and now it won’t complete the rinse cycle. But now my warranty has expired so I’m stuck with an expensive washing machine that doesn’t work. I will never buy another Fisher Paykel product nor will I ever buy anything from the store where I purchased them. I’m stuck with an appliance that doesn’t work and the warranty is now expired.

We bought the Fisher Paykel dryer at Lowes after being told it was one of the best dryers on the market. Soon after, we had problems with the way it dried (not drying many loads) the control panel cracking and breaking and we couldnt even turn it on. Now it is making the squeaking noise which is probably the bearing. It is now out of warranty and to fix it I could invest in a better dryer than have to pay to have it fixed every year. The technician keeps saying to us as, “Well, that it is the vent, etc.” I had other dryers using the same vent for more than 20 years and they worked just fine until they were older than 10 years. It is not the vent.

We purchased Fisher Paykel Top Loading washer and dryer in 2007 from Lowes. Along with the 1-year warranty, we bought the 4-year extended warranty. The lids are plastic and cracked! Lowes warrantied three replacement lids for the washer and three lids for the dryer. They would not warranty more than three per appliance. Fisher Paykel stated not to use stain remover on our laundry as it affects the plastic in the lid. Our warranty ran out on 11/24 and on 11/25, the dryer bearings went bad. I really thought appliances lasted longer. Its very disappointing especially for the money we paid.

Love the dishwasher since we can out one part of meal and pots and pans in and then the rest of dishes of the meal next in bottom. Works like a charm! Convenient and all cycles excellent. This is my newest one and honestly hate the single drawer Washer now. You can put everything in at once your kitchen is clean and just set it to turn on a d wash while you sleep! Only problem we have is the installer didnt balance or lock the wheels Properly So if you have the top drawer open while loading dishes dont turn your back. The doshwasher falls over and you have to catch it After coronovirus we will get it properly i stalled but the dishwasher works great!

The motherboard on the less than 1 year old Fisher & Paykel dryer went out and someone is lying. I called F & Ps 888 number and was told they have the parts but I have to go through the retailer where I purchased the dryer. Sounded fishy since the retailer told me that the motherboards are on back order. F & P wont send me a new part. I called the retailer back and was told the F & P wont release the part until Feb. 20th. Thats CRAP. I dont want to wait 3 more weeks till the parts come in. The retailer told me he has several other customers waiting. How many people are waiting on this part and how many parts are going to be released on Feb. 20th. The closest laundromat is 6 miles away.

Just today had a major breakthrough thanks to the Fisher & Paykel customer service representative. Marks Electricals delayed engineer appointment for over three months. No descent information to rely on. Thanking Fisher &Paykel for support I received and very patient representative, she is A Hero today.

I heard about the Fisher & Paykel two-drawer dishwashers and that’s what I wanted. It was the only one that had the two-drawer. I wanted my kitchen redone and they just put it in about a month ago but it’s not done yet, the total kitchen. So I haven’t used it. So I don’t know how it works or anything. There’s a lot of plastic stuff in it and I have a feeling it’s going to break. It’s not made as strong as an ordinary dishwasher is. I would just rate them average because I think one of the little plastic things broke when they put it in. It’s not anything that makes a big difference or anything. That’s not very good.

Excellent service, prompt delivery and good follow up of satisfaction. I like the stove, just wish there was a self cleaner on the oven.

I have had a Fisher Paykel single dish drawer since 2001 and recently replaced it with a newer model. Not because I had to, but because I did a kitchen makeover and the timing was right. In all the years I had my original FP dishwasher, it required service twice and both times service was expedient and at reasonable cost. In my opinion, as a long time user of the product, the value, reliability and performance of the FP dish drawer cant be beat.

We love Fisher & Paykel, so replaced it with the same brand. We are impressed by the new improved Fisher & Paykel .

Bought this Fisher and Paykel fridge six years ago, keeps making a beeping noise, had a technician look at it, he said would cost too much to fix the circuit board. Rang Fisher and Paykel and they said it is out of warranty. Product should last longer than this. Will not buy this brand again.

After buying our 2008 washer and dryer set and after the first use, I should have asked for a pick up. I washed a blanket three times and still got black spots (possibly lint, but wouldnt come off) each time. Weve also had the dryer fixed so many times I cant count. Heating element has been replaced and needs to be replaced again less than a year later. I cant say how unhappy I am with the purchase of this expensive set. I should have gotten a GE. At least, they last for five years with no problems!

I will never buy another one. The top drawer failed and the engineer was unable to repair the dishwasher. It is very expensive compared to other dishwashers on the market and it has a short life. It is very difficult to find someone who can fix it.

I purchased a Dish Drawer dishwasher for a kitchen remodel in 2008. I was lured by the fact there are two (2) independent washer units; one on top of the other which allowed flexibility in cleaning as well as potential addition kitchen utensil storage. Troubles began within the first 90-days. I have summoned kitchen appliance repair companies listed as authorized by Fisher Paykel numerous times with the last service attendant indicating there are serious design flaws with the appliance. At this date the following had been experienced: The bottom dishwasher unit is completely non-functional, the touch wash controls in the operating unit do not work correctly; and now are stuck in one washer cycle. I was informed by one of the techs that came out there is a design flaw that allows water to seep into the controls. For $1,500 for a dishwasher I would have expected more. What is more alarming is the sales rep when I bought the appliance indicated the manufacturer also made kidney dialysis machines. If this is the case (and my research indicates this is true) there are numerous fatalities if the quality of the dialysis machines is the same as the Dish Drawer. Do not under any circumstances purchase anything this Company makes. The quality is terrible!!!

My F & P dual drawer dishwasher never seems to clean well. The area under the filter/screen is always full of water and F & P says thats normal. The screen itself needs to be rinsed every several of loads as grease seems to build up on the inside. I run DW cleaner every dozen loads or so and it doesnt seem to help. I am very dissatisfied with this product. I got it so my disabled son can easily reach into the top drawer for loading and unloading and it works well for this purpose but its hardly worth it if the dishes have to be washed by hand after theyve been run through the machine.

I purchased a new Fisher and Paykel washer and dryer in 2008. We have had both of the units serviced numerous times. The washer is not working currently and the dryer, well, we have to reset it every time we use it! These units were our first big purchases and we will never buy this name brand again. Our warranty expires next year and we have to start shopping for new unit. Bad product and bad service.

This refrigerator was the only model that would fit into our kitchen properly. We have been very satisfied with all of the attributes.

MY husband and I bought our Dream Home which included 2 brand new Fisher Paykel drawers. While I absolutely love the concept of having 2 drawers, this is the worst appliance we have ever, ever, ever owned! The drawers have been repaired so many times weve decided to replace the drawers with a different Brand dishwasher. We are considering taking legal action. We will never own another Fisher Paykel product.

I bought this dishwasher a few years ago. I thought it would be great because of the 2 drawers. It is the worst dishwasher I have ever owned. We had it repaired 6 times in the 3 years I owned it and the last time, it couldnt be repaired. In talking to the place I bought it, they put in a request for assistance from the Fisher Paykel Rep, who said there was nothing he could do for me. Very disappointing for a fairly expensive purchase. Ive gone back to Miele, which in my opinion is the best.

I am seeing a recurring theme about the drain pump failures. In my case, the drain pump has now failed 2 times on my GWL11US washer. The first one was leaking all over the floor. After purchasing the second, it was better but still, the floor would get wet under the washer. Not to mention, it took about a month to get a replacement (backorder). I purchased a plastic pan to place under the washer to keep this appliance from ruining my floor. The other day, the windings on the pump motor shorted out, stunk up the whole house and the motor control board just shut down in the middle of the wash.In my opinion, both of these F&P appliances are the poorest excuse for a washer/dryer I have ever seen. The plastic lid on the washer has cracked and the overlays for the operational buttons (keyboard) have many cracks around them also. Had the design engineers put some thought into the control board, they could have planned in some short circuit protection for the control module, so it could survive a shorted load of the pump motor. Or was it planned that way to make more money? This is the first and last F&P product I will ever buy.

I am expressing my concern and frustration with Fisher Paykel. I lodged call on the 6/3/2017 as my Fisher Paykel washing machine MW513 was leaking. I did a number of tests to see where the water was coming from and it all directed back to the washing machine. When the washing machine was on high (with clothes in it), it would start leaking from the washing to rinse cycle onwards. (this was clarified to Fisher Paykel on my phone call). When they had initially sent someone out here there was a lot of mucking around and the technician was meant to come on Friday 10/3/2017, he ended going to the wrong place and cancelling my job, which then led to a series of mistakes on FP end. This led to a number of phone calls and a lot of time out from work to rectify their mistake. They then had to send a new technician the following week (16/03/2017), whereby my mum was here and explained and showed the technician the photos and his response to her was when we wash the clothes on high place the same amount of clothes to the equivalent amount of water and do the cycle. When he conducted his tests there was no water leaking, as he never tried it with the clothes inside. He then cut the pipe shorter as he advised my mum it was too long. He then left for the next job. I came home and did exactly what he said (also advised in his job summary report to me) and again, the leakage started. I then called FP and advised what occurred and what the tech said to my mum.Over the phone they were going to take over 1.5 weeks to come and service my machine when I also advised that a small tile was starting to lift and causing water damage. The after-hours lady told me to call back the next business day as she couldnt do anything about it but could only book the appointment in. I called back the next day and advised the same thing, to which the gentlemen said he will make this a high priority (again to no avail and to a number of mistakes where they had a dryer to service instead of washing machine). A number of calls later and a different tech guy came out on the 22/3/2017. When he came I was here and advised him all of the above and advised for him to see the photos which he never wanted to and stated he believed me. He ran two water tests on high and no leakage happened (these were fast tracked from filling up the washing machine to the spin cycle, missing the washing rinse part).I did state to him that the leak ONLY happens when the water and clothes are in the machine and set on high. He still never put any clothes in. His advice to me was to wash my clothes on medium or low and the splash backs will not occur. If that was the case what is the relevance of buying a washing machine to only put the machine on medium and low? After he had left I called the customer service line 22/3/2017 (as clearly I was disappointed, stressed and upset), to which the customer service boy was very rude and basically stated that I am lying. The reason being is I advised him what happened and that I had photos of this and his response was anyone can take a photo and pretend their washing machine is leaking. I do not believe this is the way to address someone who is already stressed out that her apartment is going to flood and cause damage to below / surrounding apartments, as well as my own.I was then told by the same person to wash my clothes again and video it. I said I am a woman and I cannot lift the washing machine as it is heavy and you are now asking me to have the same leak occur and for me to clean up the mess yet again? His response was like yeah. What kind of people are they employing and how can they even think of treating their customers like this and getting away with it? I have already taken numerous time of out of work and constantly have to watch the machine when I wash.I didnt buy this washing machine so I can only place it on a certain level. It is under one years old and only until this year March, the problem occurred. There was no other history and when I made these complaints, it was indirectly stated back to me that nothing is wrong and I felt they thought I did know what I was talking about (deeming as I am woman). But, as my mum and my friend had witnessed, the water was coming from the machine. I will not be breaking my back lifting and cleaning again.I also asked a few times if I can get a cash settlement back and to speak to a team leader (none of which was done or considered at the time of the calls). The reason being is so I can buy a more reliable machine and can wash my clothes on high. I have uploaded photos and receipt of when I purchased the washing machine. I would like to be able to either get a reimbursement for the machine or a better quality machine, as I am wasting heaps of money on water bills. This by far, is the worst customer service I have ever received and do not advise anyone to purchase their products.

Eco smart washer - Well I bought this in 2011 in Lakeport at the Sears. I noticed right away that my whites werent getting white, even though I use Clorox. The next thing was having to constantly re-balance the clothes. Also, my clothes constantly get wound around the thing in the middle. The paddles should have gone all the way to the bottom of the tub. Instead theres like 4 below where clothes can get stuck. Then I did a test with the hot water. I pressed wash in hot water and when it was half-full, I opened the machine and it was cold. Well I tried turning off the cold valve and then I tried using the cold button seeing if they were switched. Then I had a problem where it wouldnt drain. Well it drains now. Clothes still get stuck, get stretched and sometimes ripped, and then come to find out that the hot button doesnt mean wash with hot. It means fill to 2 with hot and then continue filling with cold. The repairman for Sears phoned Paykel and that is what the tech told him is normal for washing in hot.I am steaming mad. Who wants to join a class action lawsuit with me? I am that angry.

We purchased a Fisher & Paykel refrigerator because we liked what the salesman had to say about them as a brand. And I liked that they had water in the door but not ice which opened up the refrigerator for more stuff kind of things. I didnt want something with ice on the door but I liked the idea of an ice maker in the freezer and water in the door. Ive never seen one that does that. I did have an issue with the refrigerator but they were very responsive and helped to get it taken care of. Ill know better as time goes on how long itll last and stuff but so far I would recommend them.

This is my second Fisher & Paykel dishwasher. It has not been stellar. The dishwasher has broken for the third time in four years. The response from Fisher & Paykel has equaled my dishwasher experience. Four calls to get a response. They only offered to pay for parts and labor when parts were replaced the last 2 times. I believe a third breakdown in four years deserves a new dishwasher and no payment for service call. Very disappointed.

I have waited 5 weeks for a tech to repair my gas cook top and have been given the run around with the customer service team all this time. Firstly, they gave me the phone number of a tech to ring and organise the repair of this warranty claim myself. He was not very helpful at all and after days of correspondence he told me that he doesnt service my suburb.Two weeks after my first call, I called again and they put me onto another tech, that I also had to call myself and arrange the repair. He told me that if I was willing to pay the travel time he would repair my unit but didnt normally cover my suburb, I told him to liaise with F&P as they would be responsible for this. He was quite helpful over a period of days and was liaising with F&P but when he actually determined that he couldnt fix the issue and a F&P tech needed to be utilised he told me that F&P would be in touch to organise a time and date. Another 2 weeks passed and I had heard nothing from F&P so I rang the customer service line again this Monday (4 weeks from the initial call), to see what was happening. The customer service representative told me that my job had been booked in for this coming Wednesday and to expect a technician between 7:00am and 5:00pm. I was astounded that nobody from F&P had contacted me prior, in regards to this booking, ok I was grateful that somebody was actually going to turn up!I took the day off work on the Wednesday (yesterday) and at 3-00pm I rang the customer service line yet again to see if the technician was going to turn up. Bearing in mind that every time you ring this line you are on hold and listening to the most annoying tone anywhere from 25 - 45 minutes. I finally got connected to a very nice customer service representative who was very apologetic and told me that my job had not been booked in, quite contrary to what I was told on Monday! Imagine my disbelief! She put me on hold and contacted a tech who said he knew nothing about the job but did have the required part arrive at his place today and didnt know who it was for!!! That doesnt sound right!Anyway I kept my cool and they stated that the tech would attend to my job this morning before lunchtime. At 1-00pm I rang the Customer service line again and was on hold for 45 mins and when I got through they told me that my job was not booked in and I would not get a technician to my place today. I asked to speak to the manager who conveniently wasnt available and I wont hold my breath in the hope that they call me back this afternoon to get this rectified. Very, very, very poor service in relation to warranty claims.

We had one service call in warranty on the dryer mod. dg6ofa-us8. The belt inside was ruining the clothes with the belt breaking down onto the clothes. We keep cleaning every week to no avail. Then it finally had oily stuff ruining the clothes, now sits in the garage after 3 yrs of use. The co. wants the first repair person to fix their defective product. The washer is now also sitting in the garage; it will not continue the cycles any longer without continual help [junk]. Never ever buy these products for any reason!

I have some build issues with the new unit that I put in, the design modifications that makes it less user-friendly, and there are some design feature changes on it which I really don’t care for. The old design was better in terms of its usability... Im an architect and I specify Fisher&Paykel appliances in projects but this was personal residence and I had a Fisher&Paykel and I wanted a Fisher&Paykel again when our old dish drawer was beginning to have some issues after 12 years...

We bought a brand new Fisher Paykel dryer at Lowes. When we went to hook it up, it did not heat. When we called Fisher Paykel, they said it was no longer under warranty because it was manufactured in 2007. Lowes would not stand behind it either. When I tried to get a service person to look at it, everyone told us they would not work on Fisher Paykel products. Now, I have a brand new dryer that doesnt heat and cannot get repaired. Would never buy an F&P product again and would recommend others to think twice before purchasing one.

I love this fridge, very sleek design, bought it for the quality and light stainless steel look. However, the original door had a dent in it and that is where it all started. It took 4 months for the service centre to replace it, only to be a different quality stainless, visibly darker shade/lower quality stainless (rough to the touch) than the original. Now I have a brand new kitchen with a horribly looking fridge. Almost a year later, I have to constantly follow up with FP customer service, who promised me a call back which never happens. This is how you ruin a perfectly great brand by horrible customer service.

We purchased a Fisher Paykel GWL11 washing machine about 8 years ago. For the first few years the machine performed well but on the very day the warranty was up the Motor Control board went bad. Fisher Paykel paid for another board but we were out $250 for the service call. The next thing that happened was this year. The machine would not function in several wash modes and would only spin at slow or medium speeds. Last week, the washer refused to spin at all. I bought another board (not cheap!) and then discovered that the old board may have gone bad because of a design flaw. The board is not protected from short circuit with the pump motor and the pump motor has a tendency to leak after a while. This causes a short that blows out the board. The factory does or did not acknowledge the problem. So, I then purchased a replacement pump (also not cheap!) that came with an inline fuse to prevent this from happening again. I put everything back together and all kinds of new problems. The GWL11 was an expensive machine at the time we purchased it and all we have done is put more money into it. Despite the new control board & pump, the machine will overfill unless you stop it manually, the lid lock cycles back and forth and then beeps preventing the machine from going into any spin cycle. At this point, I have had it with this machine! I will never buy another Fisher Paykel product and I will discourage everyone I know from buying their products. My last washing machine, a Sears Kenmore lasted me 17 years and it STILL WORKED! I only sold it to upgrade to the Fisher Paykel. Im going to take it out to the farm and use it for target practice. At least I will get SOME satisfaction from this lousy machine!

I bought a new Fisher & Paykel (FP) washer and dryer at Lowes in April 2007. The washer worked well until December 2009. I had the same problem many others had, discharge pump leaked and shorts out the pump, and that in turn shorts out the control board for the washer.To their credit, after I called them, FP took care of the repair of the pump and the control board in December of 2009.Trouble is, it just happened again. A year and a half later the discharge pump and the control board are out again. I called FP and was told they would not fix it again. Well, me neither. Rather than pay $400 to fix it again, I am getting a new washing machine that is not Fisher & Paykel.While shopping at one of the big box stores, I was told by one of the appliance guys that they stopped selling FP washers for a time because of guess what? pump and control board problems.

I bought a set of Fisher Paykel washer and dryer in 2009. The washer broke down repeatedly and the dryer close to the same. Their service repair contractors are the worst ever. The parts have to come from overseas (New Zealand) and are far from cheap. The cost of the set was $1500.00 plus. I expected a great reliable product for this kind of money, instead ended up very angry and put out by their products and service and would never buy another product from them again. As a matter of fact, I wouldnt take one if it was given to me.

We decided to get a new unit of Fisher & Paykel because we’re getting older and have to bend down all the way in to get in the old washer. And it wasnt broke but we went up to Millmans who is the independent distributor. They had one there but they also introduced us to split door and they are the only ones that have a fast wash, its 38 minutes. So we got it and they put it in, 90% of all these... its a very good machine and the people that put them in and represent the product, they knew what they were talking about. I didnt know Fisher & Paykels name simply because theyre a better, higher end and you dont find them in Lowes and other stores. A lot of people just dont know about them but its an excellent product. It does what its supposed to do and does it quietly. Ive had the washer for 2 or 3 years and I use the top drawer 90% of the time. We use the bottom drawer every now and then to make sure it doesnt get clogged up or gets lonesome. And every now and then if you noticed something, you just put it on the normal cycle which is 56 minutes and everything comes out fine. I dont know how you could improve it other than put the dishes away for me once its done. Is there anybody there who can do that for me? For older people and people that just dont wanna mess with stuff, the product is very very good. You hit a home run. I would recommend it to anybody that has electricity in their house because its just good a product. I enjoy Fisher & Paykel products.

We live in Metropolitan Toronto; largest city in Canada, 3rd or fourth largest in N.A. and Fisher Paykel doesn’t service the area. Outsourcing options to random appliance service centres. I would have to say that the only thing worse than the product - both our freezer and our dishwasher intermittently do not work - is the customer service. I would absolutely not recommend this brand at all!

Ive owned front-load machines for the past 5 years. Had a good experience with them as well. I just moved into top-load HE laundry and went F&P. After comparing the two styles I would recommend the F&P top-loaders. Being able to control your water levels is such an advantage to laundry. Heavily soiled stains are removed more significant with extra water. Having a thorough rinse improved my whites and stained outdoor clothing. The gentleness of F&P laundry is at peak level. My delicate clothing is avoiding vigorous wear and tear, even though front-load offers a delicate cycle. The controlled spin out speed is phenomenal. Clothes are noticeably softer and brighter. F&P laundry is amazing and I would recommend to any consumer.

I was washing a load of laundry, I went down to throw them in the dryer. When I lifted the washer lid, there was a burnt smell! I lifted up to look under the washer to see the pump wet and on closer look, burnt! There is no power to the machine now. I called customer service to let them know Ive called around and found tech to fix it. He told me to call them to get authorization and the customer service agent told me, I dont know why youre calling us. I called the service tech back, now I have to pay for parts and service call on a machine that is only 2 years old! After looking up this washer and all the complaints on this company, I will never purchase this brand again!

I needed a new fridge and I found a Fisher & Paykel fridge with a design that I love. Its been a year and a half now. I like that its big and theres a lot of space inside. Its performing well and the only problem I have is the water machine and the temperature control which is not working. Its not under guarantee so Im trying to see what my other options are. Its a good fridge, if I fix the little problem, it will be perfect.

My F&P washing machine kept getting stuck and not draining. I had a repair come out and $380 fixed it. Six months later, same thing with machine not draining. I took to the internet and found out that the drain pump was likely plugged. I was able to fix it myself, which wasnt easy, turning machine on its side, pulling out the coin that was clogging the pump, etc. This happened four more times, me fixing it each time. Then the last time, there was nothing clogging it. Repairman said $400 to fix. I said, Forget you, and tossed the machine. Now I have an LG which I love. My F&P dryer is now squeaking and making a horrible noise. Its less than five years old. I refuse to put any more money into these pieces of junk, so unless me replacing the bearing myself works, it will also be joining the washer in appliance heaven (oops, maybe hell). FYI, customer service is also horrible and offers you no help once your warranty is up. Big surprise there.

I have bought Maytag dryers for many years and after trying to repair my old one, I just gave up and looked around for a new gas dryer. I finally found exactly the type of dryer I was looking for. To my surprise, it was not a Maytag, it was a Fisher Paykel. I was not familiar with this brand, but it was just what wanted. I have now had it for seven months and I couldnt be happier.

I was separating the grounds and neutrals on my service panel when I got shocked by one of the ground wires. I traced the ground to the incoming cable and found the breaker that fed it. I turned the breaker off and looked for the outlet that has dead. It turned out to be the washer outlet. I then made a two wire cable to test the ground. I have pictures of the test procedure. I have owned three Fisher Paykel washers over the past 10 years and have them still. I then tested all three and found all to have this VAC on the ground. I have some pictures to verify the serial numbers and test on each.

Ive had Fisher & Paykel AquaSmart Washing Machine Model Number WL26CW1 for approximately 7 years now and there has been big trouble. After the 2 year warranty expired it started to have problems. I contacted F&P and a repairman came out within a couple days. He determined that the washer needed a new circuit board (brain) which he would have to order. It took about 6 weeks to get the new brain and have it installed at a cost of almost $250 US.One and a half years after the new brain was installed the machine developed a new problem with the LCD display which is located on the circuit board (brain). Sometimes the LCD display cannot be viewed, nothing shows up in the window. Other times it works fine or it will show the wash selections in a faint image to which I can make a selection. The times that the wash selections are not visible I just count off the selections until I reach the one that I want (yes, Ive memorized them) and the washer will engage and work.However, at the end of any wash cycle instead of stopping the selected wash cycle starts all over and will continue to run over and over and over until I intervene and turn the machine off. Ive been doing this now for almost 4 years. I refuse to pay another $250 US plus to buy another new brain (circuit board) and dont want to buy a new washing machine until this F&P money drain totally craps out.

My Fisher & Paykel dishwasher is working fine and we have had a good experience with it. We are happy with its performance. We are liking the dishwasher that we got very much. It’s served the purpose that we needed and I would recommend them.

Extremely poor service on a non-functioning product from day 1. Had numerous service calls dealing directly with FP service techs who failed to diagnose problems. They kept having my techs replace different parts. Took months. Finally sent replacement dryer. Doesnt work that well either. Through with techs. I am moving and am thrilled to leave a year old dryer (replacement) behind.

I have been begging my husband to replace our 3-and-1/2-year-old washer and dryer. The top loading HE washer ties my clothes in knots, stretches them out and pretty much ruins them. It also needs the load rebalanced; sometimes up to 5 times in a wash cycle. The dryer keeps overheating, and I have to tip the dryer up to squeeze my hand under the bottom to hit the darn reset button all the time. Now, the dryer is squeaking and super annoying. My husband is now ready to buy another dryer and let me tell you, it wont be a Fisher Paykel. I just need to work on getting him to throw out the horrible washer.

We purchased a refrigerator ( fisher & paykel ) when we remodeled our kitchen. After 3 years, the door alarm kept beeping after we closed the door. This would keep going until we opened the door and pushed the button inside. We called the company and tried everything they suggested, to no avail. We went online and found that many other consumers had the same problem. Finally, we asked for an authorized service company. They recommended KAM appliances. It cost 95 dollars to get them to come out and tell us that they needed a part to make the repair. When they returned, they told us that the part was defective and they would talk to F& P again. They came out a third time and then the refrigerator would not work at all. We were told that it could not be fixed. We called F & P and they told us we were out of warranty and offered us a pro rated price on a new refrigerator.

We bought a first generation Fisher & Paykel double drawer dishwasher when we had our condo built back in 2000. We replaced it with a new Fisher & Paykel unit since the one that we had had a lot of quirk things about it and they were becoming too much of a challenge for us to deal with. We chose this model because my husband and I are empty nesters and we liked the idea of having a smaller dishwasher to fill and run rather than having to put every dish we own over a course of two weeks into a single regular size dishwasher. Our favorite feature is its two drawers. One of them is a deeper drawer that can easily handle big plates and platters. Its very quiet. It is water efficient. Its very attractive to look at. Theres nothing about the dishwasher that to me represents either a negative or settling for something. Its just absolutely perfect for us in every way. We are extremely happy with the product.

This dishwasher is built very well and can hold a lot of stuff. It’s very quiet and washes very well. I’ve had 3 other brands of dishwashers and this by far is the best one.

We had a wonderful experience with Fisher & Paykel. Its an excellent product. We bought a new RV and the dishwasher came in it. I like its quietness and it cleans very well. Im very happy with it.

I previously posted a complaint on January 24, 2012 about my washing machine. After my post, Fisher Paykel contacted me promptly and a repairman came out and repaired my washer, free of charge. I wished I had first contacted the company and given them a chance before posting a complaint. I cant speak for others, but my complaint was handled in a very professional and proficient manner and Im elated to have my washer working again.

We bought a Fisher & Paykel two-drawer dishwasher. We like that its quiet and it works really well. Weve recommended it to many people.

I purchased Fisher&Paykel Refrigerator (model E522BRXFD) Oct. 2011 for its look and fit into my kitchen space. It turned out to be a serious mistake. Two years after the purchase, the plastic drain pan of the frig broke, which let water flow over my brand new hardwood floor for days. Not even three years after the purchase, the frig stopped working. The freezer part seems OK, but the frig compartment no longer cools even I put the temperature control dial to the lowest level. I called Fisher/Paykel and the answer was their repair technician was busy and I have to wait for a week for an appointment. Now I am stuck with a broken frig. I paid triple amount of money to purchase this Fisher&Paykel brand when compared with my prior Whirlpool frig, which I used 25 years and never gave me any trouble.

Its quiet, it cleans the dishes, it does its job. Its lost its WOW factor on looks. The New Dish Drawer is plain, boring, no style, no elegance, not like my previous Fisher and Paykel Dish Drawer.

I have finally purchased a different brand of range and the never-functioning, Fisher Paykel 36 dual oven range will be hauled out of here. I have replaced the entire ignition system in this range, three times. These units are not cheap and that you cannot get the larger oven to turn on, and stay on, its ridiculous. I gave up on trying to use the large oven, when, after multiple repairs, it went off, mid-way while roasting a seven rib prime rib. Christmas dinner was very late that year.

This was my first purchase. I had a piece of crap of a refrigerator from the 70s before. I chose F&P as it was the only model that fit in the space that I had. I designed the kitchen around the dimensions of this fridge. I got the stainless steel F&P ref and I like the look and the size. The experience with them is good. However, my freezer drawer came off the tracks one time and I had them come out. And it actually came off again. And now, I’m just leaving it. Overall, it’s good but the freezer drawer has a design flaw.

I had purchased a 6 burner range with DCS brand. The hinges have failed over the years so thought I would replace them. There are many places to buy the parts but thought I would go right to the source. I ordered parts and was assured delivery within 5-7 days. After 2-1/2 weeks I called them. They have no proof of the order. I sent them the confirmation that they sent me showing order number, price, and charged credit card. I sent that back to them and that was not enough proof. I had to go track down and submit proof from my credit card statement that I was in fact charged. I sent that to them and still have not heard anything back. I will give it one more day and then I will fight it with credit card company. I really rely on customer service especially when purchasing something as expensive as this range was. This will be the last time I ever order any appliance with a brand name affiliated with this group. Very disappointed customer!!