I bought my washer and dryer 2 years ago. I have always been a fan of Frigidaire. As matter of fact I have a stove and fridge that are Frigidaire are working fine. However our dryer heating element burned and not working no more. Called Frigidaire. They could not help us. Asks us to call a technician. Now the service to repair will be costing us close to 400$. Its a total joke.Now we bought these 2 years ago close to 2500$ and now I have to put 400$ for repair. I have a newborn of 3 weeks and we have lots of laundry to do and stuck debating about what to do. Its sad but Frigidaire lost a loyal client. I was a big believer but no longer. Never ever that I am purchasing Frigidaire anymore and my friends and family will hear from this. Poor customer service and products.

Very quiet. Does excellent job of cleaning dishes without rinsing them first. Cleaning cycle is shorter than most other brands. Has 6 different wash cycles and 4 different drying cycles. The silverware tray is easy to fill and keeps them separated. Very reliable. It's approximately 10 years old and never had service on it.

Weve had this oven for four months now. It takes 30-40 minutes to preheat (to 350 or 400 degrees). The stench of resin from assembly, that the instructions promised would go away after a couple of uses, has still not gone away after 30+ uses. The racks for the oven are too narrow (or the walls of the oven are warped/poorly made). If you set a medium size casserole dish on the racks (with food in it)... the rack can fall out of its supports. I keep thinking to myself; how long have manufacturers been making ovens? Is it really that hard to provide an appliance this simple without design, manufacturing, and quality control flaws?

First issue at 3 mths- screws were not tightened from the factory inside the dryer properly which came loose and fell inside the unit causing the heating element to seize. (Took 3 weeks to repair this issue). Second issue- 3 mths later- Belt for the dryer broke, washer not spinning or draining. Belt was replaced, but technician replaced a motor control sensor on washer which did not fix the problem. Frigidaire will not yet replace our unit and is ordering 5 MORE PARTS to fix the washer!!I have asked multiple times if we can have a replacement unit since the machine is intrinsically faulty! And I am told that there will be no placement of our unit until the TECH dept deems it unrepairable, which the technician that worked on the unit is saying that he feels its unrepairable. This has taken 6 weeks now and Im still without a washer! Not to mention the trips to the laundromat, the time off of work I have taken to be home for the repairman. This has been an absolute nightmare. I cannot believe that a company would not stand behind their product and treat a customer this way. I will NEVER buy Frigidaire products again!

Has made my summer very comfortable and relaxing without having to worry about the heat. The air conditioner runs cold and is an extremely great product. Will always stick with this brand. The performance of the air conditioner is extremely well. It has multiple settings to help improve a better experience for those hot summer days. It has a great look to it as well as being easy to use. White in color, multiple settings, easy to see buttons, clear writing as well as big buttons. I haven't had any problems with this product. It has been very reliable, the filter has stayed very clean throughout the summer without having to be cleaned or replaced. It turns on no problems and cools down a room extremely quickly.

I have purchased Frigidaire Model FFHT1831QP, Serial BA53635473. It SUCKS!! Had to get the seals replaced. The air chamber is misaligned (water laying on top shelf). Freezer doesnt work. They called it Intermittent Freezing. Yet the place that I purchased it from (though nice) did not offer to replace & I think they could. They are to have someone come out & look at it again. I WANT A NEW ONE! I didnt pay almost 700 dollars to have a brand new refrigerator already need several repairs. Then later when it has more problems Ill have to pay for it. Quite frankly Id love my money back & Id buy a totally different brand. My last refrigerator lasted me around 30 years with NO problems during this time. SO far I am not happy with the place that I purchased the refrigerator from as I believe they could offer to replace it immediately. I am not happy with Frigidaire so far. I will be happiest with a total refund. I would happy with them EASILY offering & providing me with a brand new refrigerator that is not this model/serial number & a better refrig. AS LONG AS IT ACTUALLY WORKS!!! Do NOT buy this model. The one guy that has been fixing these said that hes had calls on this model for these issues also.

I purchased a Frigidaire Gallery gas Range from Sears. In 4 months the touch pad stopped working. First one number didnt respond. So, we stopped using the 1 digit. Soon another then another stopped working. The Sears warranty was invalid. So I replaced the $120 touch pad myself. While taking out the old part I noticed how poorly the thing was put together. All the screws were over-torqued cracking the plastic parts in many places. I replaced the touch pad and it worked fine.Then 2 more months went by and the electronic brain shorted out in a thunderstorm. Again, Sears would not do anything about it so I replaced the part myself. Now the new Sears replacement touch pad is starting to not work again! We now have to cook without the #3. So 350 degrees is 400 degrees or 299. It is so frustrating. We bought a whole suite of appliances. Frigidaire dishwasher was so bad that we had Sears come and get it the day after it was installed and they replaced it with a Kenmore when I complained repeatedly. The refrigerator works, but is noisy. I will never shop at Sears again and I recommend that you buy nothing there. They do not back up what they sell!

In May 2015 we bought a brand new/just built home in RI. We bought 4 Frigidaire appliances for the kitchen (Microwave, Stove, Refrigerator, and dishwasher). In May 2016 I PAID Electrolux/Frigidaire to extend my warranty on the refrigerator. In the last week, Ive received multiple emails from Best Buy offering to extend my warranty on ALL this equipment. I called Electrolux/Frigidaire to clarify the status of the refrigerator, AND I dug into my files to find the 2016 agreement. To my shock, I discovered that the agreement I paid for in 2016 listed a completely different refrigerator, that THEIR records claimed Id bought from Lowes in 2014! Ive NEVER bought any appliance at Lowes, and in 2014 I lived in a completely different town and state than they had listed. This was DEMONSTRABLY THEIR DATA-CAPTURE PROBLEM. I wanted them to honor the warranty I PAID FOR and apply it to the correct appliance, the one that is actually standing in my kitchen now... The one I bought in 2015. THEN, I would have re-upped the contract, which was due to run out a month from now. THEY WOULD NOT DO THAT. Their only offer, return to me the pro-rated amount of my premium, which means probably 2 or 3 dollars. Meanwhile, IF my refrigerator had suffered a problem a month ago, or last year, I would NOT have been covered. In closing the data mistake could NOT have been made by me. It is literally impossible that I could have randomly invented model and serial numbers that match a refrigerator that is a different model, bought in a different year, from a different big box store. So, its demonstrably Electrolux/Frigidaire fault. And WHAT are they willing to do to make it right? NOTHING. ZERO. NADA. I shall never again buy: another Electrolux/Frigidaire product, or an extended warranty from ANY company. They are (Ill use the word again) DEMONSTRABLY a RIP-OFF!

I bought a Frigidaire Dishwasher (Model: FDB4315LFC2) and a Frigidaire Smooth Top Range Oven (Model: FEFL79HCB) from Lowes in 2008. Now, in 2011, three years later, my Frigidaire Dishwasher is showing an Error Code ER and S and will not work. My Frigidaire Smooth Top Range Oven makes an unbelievably loud noise as the oven warms up. It also heats very unevenly and untrue to the temperature dialed in. I get boiling liquid on simmer. I also have stained glass on the inside of the oven door that cant be cleaned without taking apart the door.

The stove and oven are functional. It is a new unit, but it also feels so tiny regarding quality of materials. I question the longevity of its function. Our family had a stove that lasted 30 years. I dont think that this unit will endure that long. Planned obsolescence.

In 2015 I purchased new oven, microwave, refrigerator and dishwasher. I have had problems with all except for the microwave (of course the least expensive item). I will never purchase Frigidaire products again. First, the dishwasher started leaking right away, within a week of installation. That was an easy fix. Soon, I noticed that the dishes really dont come out very clean. The repairman came out and told me it is working right, make sure to use the best dishwasher soap. The dishes have to be practicality clean before they go in. My old Whirlpool worked much better. Ice maker keeps breaking on the refrigerator. On the third time now. Had to buy the extended warranty. Oven push button panel already has been replaced once, out of warranty, now it is beeping and not working again. Very sorry I bought this junk.

Back in August 25th, 2006 I purchased 3 Frigidaire products: stainless burner gas cooktop, a double gas wall oven and an over-the-range microwave oven from AjMadison. Out of the 3 two are broken or dont function properly. I had my entire downstairs, which included the kitchen completely, remodeled. In 2007 all the new appliances were installed. I started having problems almost right away with the microwave. The hinges started to get really loose to the point of not being able to use it unless we held the door shut. Then the exhaust fan started coming on at will. We had to literally have to unplug the exhaust fan cord. A repairman came out and we thought he had fixed the problem but shortly after that every time we use the microwave it sounds like its about to exploded. The noise is that loud. Now our gas double oven door hinges broke. We had two repairmen at different times that tried to fix the hinges but it can not be fixed or replaced. The whole oven unit has to be replaced because this stupid oven is a one piece unit. I contacted Frigidaire and they said that there is nothing that they can or will do about it because they are no under warranty anymore and that I should have purchased an extended warranty. How dare them! A person should not have to purchase anything extra not unless they want to not have to so that these cheaply made appliances will be covered for some repairs. This company has known for a very, very long time that most of their appliances have serious problems. I refuse to pay for the items I already paid for once. Im sorry, I wont cut the mustard with me. Im very upset and something needs to be done about this on-going problem; otherwise, more people like us will get taken to the bank. We are retired people. I should be enjoying my retirement rather than trying to figure out how Im supposed to pay to replace these things. My question to all of you who are going through these problems with me is what are we going to do about it? I want to file a class action lawsuit. Are you with me or not?

Frigidaire gas range - One of the burners burns way too high and hot. The manual says it can be adjusted. I had 2 service calls for this issue. Both servicemen said it was by design and there was nothing wrong with it. What??? It does not have a low setting, I cannot use this burner and it is the largest one! Frigidaire uses a third party service, AE Factory Service in Texas. Im Im Maine, they have no idea who they are sending and they dont care. Also bought was a refrigerator, and the if maker is a nightmare. The service man said, I should never buy a refrigerator with an ice maker, they never work right. He didnt bother to try to fix it. Frigidaire does not care about their customers.

New house came with all new Frigidaire appliances. Within about 4 months, the dishwasher had a pretty serious leak at the base of the door. Repair took a month as the door panels took a long time to get to the repair company. The technician seemed uneasy about the repair but expressed that he was obligated to do it. His parting words were along the lines of, Well, lets see how it goes. A month later, the same leak returned. I called Frigidaire and told them that this time Id like a replacement. They told me that the repair technician would have to make that determination. The repair service said they would gladly come out, but rarely will Frigidaire replace anything, they always end up repairing. I impulsively went out and charged a new machine, which reading this forum makes me feel as if I did the right thing.A month ago, the microwave clock began running about an hour fast or shutting off. The bottom shelf of the refrigerator falls off its track locking the crisper draws in place. I think its criminal that a company is allowed to produce massive amounts of impossible to dispose garbage. I feel horrible that I am sending a less than one-year-old dishwasher to the dump. My last unit was going strong after nine years when I sold my last house. After the washer is paid Ill charge a micro, then eventually the fridge. We all work in this house and cant take the time to have all these repair people to come. This is really aggravating.

This oven trips the dedicated circuit breaker each time a user opens the door during the cook cycle. Luckily, I have an extended service warranty. I have had a switch replaced 3 times now to get the oven going again. Frigidaire just told me they would not replace the unit because it has not been deemed non-repairable. I guess they would rather pay a $200 service call each time the switch needs replaced than replace a $270 item. Stoopid and poor customer service to boot from Frigidaire/Electrolux. I will never buy another Frigidaire product.

Bought it on sale so the value for what you get was fair and it does the job. LED lighting keeps the compartments well lit. At times you need to turn the breaker off to reset the ice dispenser and being a french door fridge it feels a bit awkward since we are use to a side by side.

I have a Frigidaire affinity front loading dryer. I bought the Frigidaire dryer that has a lint catcher in the front. The screen frame has large plastic taps at each side to prevent the screen from sliding to far in the slot. I cannot count how many times I have had clothes ripped, straps torn off and ruined by getting caught on the lint screen tabs. I have had a professional look at it. I have called on this issue and I am told there is nothing basically that can be done except I can purchase dryer bags used for pantyhose to place my clothes in to protect them. And the dryer screen is lose and allows lint to pass through the slot meant to catch the lint. This has resulted now in the dryer over heating and the element burning out in the dryer. Again, why did I purchase this dryer?

We purchased our oven three years ago. For the first time we used the self-cleaning function and it broke the oven. We contacted customer service and told us we need to pay for the repair. They dont care that they are selling a defective product.

We have had our Frigidaire Affinity for EIGHT years with no problems whatsoever--till yesterday. The washer stalled on the spin cycle. Problem was wads of some kind of matted, tarry stuff on the drain filter. Stuff that comes off dirty clothes? Don't think I cleaned the washer every time it asked "Clean washer"? And think maybe that was the problem. OR, how to get out the gunk that accumulates on the filter? Where is my manual? Can't find. Otherwise, I have been DELIGHTED with my wonderful, stalwart Frigidaire Affinity. And even this problem is probably just use-related. And, it might be my own darned fault, just as Jimmy Buffett said.

Frigidaire Refrigerator Prof SXS - Never Again. Worst purchase ever made! This was a lemon from the get go but Frigidaire does not replace - they just continue to put on bandages. Every year since I have owned this piece of junk I have had to have it serviced at least once a year. I have paid over $600 for extended warranties thinking that eventually everything would be fixed. Boy was I wrong. Now it is leaking water (not from ice or water dispenser) but randomly down the right side of the unit even with the water spigot to the frig turned off. Two service calls later they still dont know whats wrong and in the mean time I have warped hardware floors (2nd time this frig has leaked) and no resolution. The only thing this refrigerator is good is displaying magnets. Once this years warranty runs out, this frig it out of here... and no more Frigidaire/Electrolux for me!

It works well and keeps the bedroom cold like I like it for next to no money extra on the bill. Turn it on for couple hours in the morning and evening and it's great. Works great on the upstairs bedroom better than any other we've had. Makes it cool. Used less than 5 hours a day. Used in peak season during the hottest part of the day. Not big and clunky like some other models. Does what it is supposed to do without being cumbersome or daunting or a sore thumb. Have had it for two years without a problem yet. Get you one for your house now. Really reliable!

On June 11, 2014 I purchased Frigidaire Air Conditioner - Model FFTA1422Q2 - Serial No. KK3 through P.C. Richards, which was delivered on June 19, 2014 and installed the following day. I completed and mailed in my registration on July 1, 2014. I used the unit during the summers of 2014 and 2015. I tried turning it on again on Friday, May 27, 2016 and the unit would not cool. On Saturday May 28, 2016 I called the Frigidaire Customer Service number 800-944-9044 only to get a recording to contact 2 different service companies, one in Laurelton, NY and the other in Deer Park, NY. Neither of these numbers were operational.I then called PC Richards Customer Service to find a repair service that handles Frigidaire units so that I would not void my warranty. They gave me Aid Audio & Television Service Corp. I tried reaching them but due to the holiday weekend I could not get through until Tuesday, May 31, 2016. Told them the unit was not cooling and the first appointment I could get was Friday, 6/10/16. When the serviceman arrived he said I needed a new control board and the office would call me on Monday June 13, 2016 with the cost. When I did not hear from them on Monday, I called them back twice and could not get an answer. I then contacted PC Richards Customer Service department and spoke with Ellen. She called and spoke with Soma who said that Paul would be back in touch with me. He called me later in the day and told me that it would cost me $416.00 plus tax for the part and labor, which included the $95.00 I had already paid for the service call. I told them I would let them know.I felt this was ludicrous and I then contacted Frigidaire Customer Service on Wednesday June 15, 2016 and spoke with Linda. She agreed and did not think I even needed a control board since it was operational, it just wasnt cooling. She told me the main control board would be $85.56, a display board was $52.41 and a control panel with overlay would be $23.51. She felt another service company should come and look at the unit at no charge if the problem was in the sealed system, otherwise I would be charged. She made arrangements with Petro Home Services to look at the unit on Monday 6/20/16. The service man determined that I had lost the Freon and needed to put in a sealant and replace the Freon. On 6/22/16 I was told by Kelly at Frigidaire that parts were being ordered at no charge.Petro returned on June 24, 2016 and took the unit out of the sleeve again only to find out that I needed a new compressor as well. At first I was told that the part was covered, but I would have to pay the labor charge of $500.00. I again called Frigidaire and spoke with Chanel who confirmed that I would not be responsible for any payments. The compressor was ordered (Part #5304476923). I have now been told by Petro Home Services that there was no ETA on this part. I again called Frigidaire on June 30, 2016 and spoke with Sandra and requested a new unit. She very blatantly told me that the unit was repairable, not replaceable.I wrote to Frigidaire telling them it has now been 6 weeks that I have been without an air conditioner, with my apartment reading 90 degrees in the middle of a heat wave. I am a senior citizen and cannot live in these conditions. I either need this unit to be repaired immediately; replace the unit with a brand new one or refund me so that I can purchase another air conditioner. I am tired of getting a run-around and need immediate action, otherwise I will purchase another unit and take action against Frigidaire.With no response I bought another air conditioner that is working beautifully. They finally came and repaired the broken one with a new compressor and freon and I sold it at a loss, but at least my apartment has been cool the rest of the summer. I would never purchase another Frigidaire product again and would certainly make sure my relatives and friends would not either.

Bought a Frigidaire oven, Microwave and an Oven in 2011. Microwave: After 2 years cheap plastic handle cracked and broke - used crazy glue. Still works in 2020 but looks bad. Refrigerator: Just before warranty expired compressor broke - got it fixed but in 2018 fridge section thermocouple broke - using as freezer in basement. Never buying Frigidaire brand again.

Complete insulation breakdown; unit not repairable. After two hours and transferred numerous times, Natasha stated that DTE Energy (my service contract provider only) declared my refrigerator not repairable. I have no warranty w/ them, only service. Therefore, I want a fair settlement/compensation for a major rear wall insulation failure only after 3+ years of service. This is not a repairable part, it should never fail.

I had outfitted my entire house with Frigidaire gallery. I’ve had nothing but problems with dishwasher and fridge. I have had a replace the vent assembly part 3 times at $150 a piece and then a control mother board at $250 and now the touch pad assembly at another $220. I could Have bought 2 new appliances forThe price of the repairs. I’ve spent almost the same on parts for my fridge with no help from Frigidaire. My experience is they break down a lot.

ATTENTION CONSUMERS!!!! DONT BUY!! This is an honest warning from one consumer to another! Don’t buy Frigidaire. They don’t last more than 7 years. I replaced my Kenmore fridge and that’s still making ice and water as we speak in the garage just fine. My fridge from Frigidaire cut out on me 3 times and parts were replaced 3 times at my expense and yet again broke down. My gas range seems to auto ghost mode on at 400 degrees or higher so now I have to keep that unplugged. My dryer was worked on several times and $100’s was poured into my dryer for parts and labor. The washer doesn’t spin the water out of clothes anymore. And now the dishwasher just generates random wash times while in a wash cycle.Frigidaire products are garbage and won’t last. I spoke to a corporate supervisor. And it was a slap to the face to offer me 20% off parts after explaining my situation and what has been going on since I purchased these products. All in all if you want cheap buy from Frigidaire. If you want to talked to like an idiot buy Frigidaire. Or if you truly listen to other consumers go elsewhere!!!

Clayton NC. This Frigidaire Electric Range Model FFEF3054TS Serial # VF84808468 was purchased new in December 2018. On October 30, 2019 at 9:30 pm, the range glass door exploded. It sounded like all the kitchen cabinets had fallen off the wall. The range door outer glass exploded nearly 12 feet and was all over everything. The oven was not in use and have not been used frequently.Called Frigidaire the next morning. Technician came the next week. He said this was unusual and would recommend replacement of same glass! I advised this range door glass is a hazard and too dangerous to put back and risk another explosion. If someone had been in front of the door or near it when it exploded, it would have caused serious injuries. Told him to put same glass back was not acceptable. I call Frigidaire customer service and management said they would only replace same glass and give 3 months extended warranty. I would never buy or trust another Frigidaire product. Frigidaire has this problem before, looking at other reviews. Buyer beware.

You may as well hand wash your dishes, several dont come out clean. Forget pots and pans, your wasting your time putting them through the cycle. 2nd fridge that the ice maker failed, its only 1.5 years old but out of warranty. $400 later and I have ice that wont come out the door. After a lifetime of using Fridgedaire products I will be moving on.

We purchased over $4,000 of new appliances when we remodeled our kitchen in 2010. At the time, Frigidaire was the only company that produced a smudge proof stainless counter depth refrigerator. This is by far the worst buying decision I have ever made after buying appliances for 40 years. The dishwasher racks and the stainless front panel began to rust at 3 years old. The refrigerator never ever cooled properly causing to lose produce to freeze and spoil. The temperature constantly fluctuates, consequently, your temperature control does absolutely no good. If you lower the temperature to keep products like milk, butter, jellies, etc., at 37 degrees the produce compartments go below 32 degrees. We just paid a $430 repair bill for a new control board and we still have the same cooling issues. There is most definitely a design flaw with this refrigerator! The microwave had to be replaced due to failure. It simply stopped at 4 years old. The slide in stove has not caused any problems except for cleaning the glass top surface which requires more work than the floors. Everyone that reads this review should believe every word and please take my advice... STAY AWAY FROM FRIGIDAIRE!!!

Microwave beeps 3x then again, and again. I know its done. Also, waited to after installation before removing blue plastic, ripple in door. Appliance store notified and claimed would replace door. Been over a month now. Ice-maker makes large cubes that get stuck in chute before releasing all at once. Dishwasher, soap remains in door, switched to powder. A little better. I like the stove.

In late November 2015, we remodeled our kitchen and purchased a complete suite of Frigidaire Gallery appliances. We couldnt install the dishwasher until the granite countertops had been fitted so the dishwasher went in last, a few days before Christmas. As soon as it had been plumbed in (at a cost of $120 by our Lowes kitchen fitter), a 15 minutes rinse cycle lasted three hours. I switched it off and reset the machine. Another 25 minutes cycle last four and a half hours. I called Frigidaire and they said that they couldnt get anyone out until January 2016! I called HHGregg who said that its not their normal policy but they would order us a new one, but we had to pay for it over the phone, return the old one to the store (a 64 mile round trip), and then we would get a refund on the original one. So 64 miles later, we had another dishwasher, which my husband had to install, since the kitchen fitter wouldnt come back without another charge. In February, I noticed that the side-by-side refrigerator was dropping temperature on the fridge side. It went from 38F to 14F, up and down wildly, then it would settle back at 38F, then the freezer would start to defrost. In the middle of this, we lost endless amounts of food as it completely froze in the refrigerator and defrosted food in the freezer. Customer service at Frigidaire was dreadful and they would not even guarantee that someone would call you to make an appointment for a further two business days. By this time the fridge went back to its normal temperature. I eventually got them to give me the local Frigidaire repair man and I dealt with him directly. Over period of a month or so, every time he was scheduled to come the fridge worked correctly, then froze everything in sight. Finally, we got it fixed. The damper hadnt been installed correctly and we were a filter missing. Were now holding our breath waiting for the stove or microwave to break down. I will never buy Frigidaire appliances nor will I recommend them.

Purchased a Frigidaire side by side. Within a few months the liner in the refrigerator started to crack. Called Frigidaire to have a repair done. Repair was done only to look like they placed tape over the cracks. Called to let Frigidaire know I was unhappy for them to tell me they couldnt replace because the factory didnt condemn it to be not in working order. Paid over 800 for this and to be stuck with something that looks like my 3 year old fixed.

5/17/17 Installed window AC (heavy 18,000 btu). Strange sound and smell upon plugging it in. Repair tech said Power Supply Board / Relay Switch not functioning. Frigidaire (Electrolux) wanted to repair the New unit. After arguing it was replaced by retailer not Frigidaire. 6/16/17 Stopped working, retailer would not replace it, Frigidaire sent repair tech a week later, same problem as first unit. Part ordered, repair tech installed, didnt start, etc. 8/1/17 Today 1.5 months of calls speaking Supervisors they are still stating they will find a repair company to fix the unit. Summer will be over before it’s fixed. I have emailed, Chatted, pleaded and cried. Even offered to accept a buyout of the unit (cost $600) at 50% less since I have had to purchase a replacement. Never will buy Frigidaire again! If a negative star was possible that is what I would give them. Will only shop at P.C. Richard, which has amazing customer service and repairs.

We start out looking for a dryer that was not a basic model or a blown up bells and whistle's model either. This is a great intermediate appliance for it's money. The features in the quietness of this machine make it worth the price.

Purchased new home on October 2015 had Frigidaire appliances... not too happy but went with them. Should have known better from bad experiences with this brand before. In less than a year they came out 5 times to fix the fridge, now less than three years the inside walls are splitting open. Had to replace the dishwasher last month. All I can say is STAY AWAY FROM THIS BRAND!!! They are junk. As I bought their gallery brand and its just as bad. Never again!!!

We purchased our new home in 2015 and we bought all new Frigidaire Gallery appliances! This happened less than 2 years ago and we had problem with all of them, microwave broke down 2 months after we moved in, dishwasher 6 months, Frigidaire right after the dishwasher and now our stove exploded. I called the customer service and they told me they cant do nothing! Wanted to talk with the manager, but they told me their manager dont deal with customers, so after 1 hour discussion finally I get a hold of a supervisor who told me if I can prove I not physically damaged they will replace it, so I had to call in my own expense (107$). Their service guy who told me It doesnt look like physically damaged so he will do his reports, but since the report went in they dont answer for my phone calls, and just ignore all my messages! DO NOT BUY FRIGIDAIRE PRODUCTS! They are lying in about everything and all of their stuff is garbage!!!!

Have to have it in air conditioned room or warranties are void. Poor refrigeration unit. Poor insulation. Heat goes in walls then absorbed back into freezer. Door is cold from poor door insulation. Very poor engineering. Cheap junk.

I have owned several stainless steel refrigerators. Whirlpool and GE never had any issues with the stainless steel. The last one I owned I had 10 years and it was placed in the same location in my house with no problems and no rust at all. The Frigidaire I owned less then 2 years and the entire front of both doors are covered in rust. No fault of my own. This they consider to be cosmetic. Absolutely ridiculous. Its cheap quality stainless or a defect. Either way I would not recommend anything stainless steel from frigidaire. They will not back up their products.

So, when my old fridge died, I went to Lowes and found my Frigidaire side by side. I love it! The adjustable shelves in the freezer really help with odd sized objects. The basket in the freezer is great for all my frozen veggies too! And did you know that two of the shelves in the fridge side pull out so you can reach the items in the back more easily. The glass shelves always look so nice and clean and the inset shelves in both doors can be moved too! The built in water and ice maker is a lifesaver when you need a drink! Crushed ice from the dispenser makes a soda the perfect temperature. The Frigidaire Gallery is a really great bargain at only $1100. This should be your next Fridge!

I have never been so disappointed and angry over a purchase. I recently built my dream home and was very excited. All my appliances are Frigidaire and had always thought it was a solid product. My one yr warranty had come to an end this past May. For several weeks now my dishwasher had not been getting the dishes clean but it would work well enough when run on heavy mode. I do not use it that often so it was more of a bother than anything until I noticed several pieces of wood flooring popping up and realized I had a leak of sorts. The builder came to take a look and we saw that water was pouring out from under the dishwasher. There was mold growing.As luck would have it my ice maker in my Frigidaire freezer stopped working as well. I called Frigidaire and was told I would have to pay for the repairs myself as it 6 months out of warranty. I have such concerns as all my other appliances are made by Frigidaire as well. So now not only are my relatively new appliances not working but I have damage to my new home. All of which I have to pay for because this company did not make a quality product.It is just myself and my daughter who is 7 that live in my home so how much wear and tear can 2 people do in a little over a year. My builder who is one of the largest in this area in NC was disgusted as well by the response from Frigidaire and told me its not the first time he has heard this and will no longer be recommending using them in the homes he builds as he wants to keep his reputation of quality homes. I can only tell people I know to NOT buy products by this company and if you do dont expect them to do the right thing. I had a Kenmore for over 15 years without any problems and I will be replacing my Frigidaire. I understand that things break but when something is so new and has very little wear and tear it is robbery. Now I am left with the repair cost of both as well as the cost of the damage to my new home.

3 appliances (stove, dishwasher, refrigerator) all gallery series. 3 headaches. Motherboard on stove went after 3 months- fixed under warranty. One burner went just before warranty expired-fixed. Dishwasher mother board went after 4 months, had it replaced by the store where I purchased it. Refrigerator ice maker stopped working, had it repaired 3 times. Finally demanded another unit from the store where I purchased it. And now refrigerator control is going haywire at a cost to me of 360.00. Im done.

I have had two major repairs done by the store that sold this poorly designed washer to me in the first year, to no avail. When I contacted Frigidaire before the warranty expired (7 times) they finally told me they would not honor the warranty because I handwrote information of the receipt. They requested I handwrite this information of the receipt before sending it to them! This product is terrible - avoid it and Frigidaire like the Plague.

Frigidaire Refrigerator Model # LGHB2867PFLA: We purchased our refrigerator less than a year ago from Lowes. On November 16th the circuit board and inverter went out of the appliance. Got word today the part will not be available until December 8th. Mind you the appliance is only 10 months old. I will never buy another Frigidaire appliance. Im only giving it one star due to the fact that its the least amount I can rate Frigidaire.

Purchased the group of appliances. Dishwasher, stove, refrigerator and microwave. Junk appliances. Dishwasher stinks and does not barely clean or get warm. Refrigerator top freezer does not shut securely. I have replaced the gasket and that is more junk from Frigidaire. Stove, the oven does not work. Destroyed foil (Reynolds) then oven cleaner does not clean up only leaves more of a mess in bottom. I am soooo disappointed with these appliances. Im stuck with them now as too much time has passed. I just dont want others to be fooled by the appearance of the Gallery Group. They are junk. I would never buy Frigidaire item again.

Bought a fridge three years ago, and the ice maker has NEVER worked...spent $1,500 on an ice box, and the damn thing doesnt make ice...never has made so much as a cup full! Worst company I have ever tried to deal with. I have now spent about $1,000 on the fool thing, and it still will not make a cube! Save yourselves, do not get a Frigidaire... Worst ever appliance and WORST EVER customer service. Really, just do not buy it!

Repair company refused to give me a copy of repair - things stated to me I found were not on the report cust svc states, told freezer cap was not installed at time of delivery 12mos prior, I kept a box fan going in shed where freezer is stored, lost nearly 400.00 worth of food and leakage cleanup on floor, the warranty (customer relations) spoke to both said they would not replace food, not extend warranty or replace freezer because it was in a shed. I fail to see that on any ad or paperwork at the time of purchase - nor did the repairman say anything about locale, he did state when asked that he would put it in the report that pad was not covered at installation - he did not! I feel duped if this freezer lasts less time than the over 700.00 I paid for it.

I purchased a Frigidaire Wall Oven model# FEB24S5AB Dec.6, 2010. It broke down 4 times within three years. All 4 times the same issue - the probe and the clock and the oven does not work. I have had Wall Ovens in the past that lasted over 20 years each. Frigidaire has a very inferior product and all they want is to sell extended service guarantees. They do not stand behind their products. The Oven is just Junk. I will never purchase another Frigidaire product and will tell everyone else I know not to buy anything Frigidaire. I believe I deserve compensation for my trouble.

We purchased a new fridge in Nov 2017, did not use until March 2018, due to repairs being done on house due to hurricane Harvey, moved in late March of 2018. Within 3 months icemaker quit producing ice, this was a black stainless side by side. Repair came, fixed. Now black stainless is coming off handles, called repair and they wont fix due to being cosmetic and warranty doesnt cover, want 98.00 for handle. It is just my husband and me, no kids. Dont Buy!

Bought all new appliances for our house when we purchased it. All were Frigidaire. The Refrigerator didnt last 6 months. The control board, fan and ice maker went bad. We had it repaired under the extended warranty plan we purchased from Lowes. The repairs lasted a couple weeks and it failed again. This time the whole refrigerator was replaced. The new one was no better. 2 ice makers have failed and now the control board is failing and we have to listen to it beep day in and day out. Reset button and alarm mute both dont work. The fridge and freezer are working properly but the board doesnt. Stay away from Frigidaire. Even our dishwasher and dryer are constantly having issues. It has gotten so bad I removed the dishwasher and threw it away.

I have a glass top range with self cleaning oven. The range is 20 years old and has been extremely reliable and very easy to use. It does everything it’s supposed to do. Would definitely recommend it.

We purchased a new dishwasher in late 2009, along with a new kitchen. Within months of our kitchen install, the doors started to peel and crack around the dishwasher. Our first thought was that there was an issue with the finish on the cabinets. Why didn’t we think that the dishwasher was to blame but the cabinet company that replaced the cabinets? Now in our new kitchen the same problem has been happening. This apparently is a well known design flaw. I contacted customer service and they would not even let me speak to a supervisor. Apparently, they do not care about satisfaction in the least. We’re just out $600 for a poorly designed dishwasher that has ruined 2 new kitchens.

I would caution anyone any one who is considering purchasing a Frigidaire product. We purchased a complete Frigidaire Gallery stainless steel set of appliances for our kitchen. In 10 months, we have had issues with every single appliance. It first started with our fridge. The compressor was bad right when we received it. Our appliance vendor replaced it. Afterwards, it also started leaking water on our hardwood floors in our newly built custom house and spoiled all of our groceries. We called Frigidaire to file a complaint and also asked for a food credit to replace the $700 Costco trip we had just put in there. The response was basically, We dont really care and we dont do food credits anymore - read line 22 of your warranty.”When our appliance vendor finally replaced the fridge (what a battle this was), they gave us a free upgrade to a Frigidaire Professional series. Days after delivery, the fridge leaked a ton of water on the floors again. The repairman came and discovered a bad water valve and repaired it. A couple of months later, our microwave started arching. Talk about a scary and dangerous situation. We had yet another repairman out and he fixed it. While fixing it, he shared with us the philosophy of many appliance companies. They basically make cheap stuff and it needs to be fixed often. It’s a sad realization after you spend thousands on appliances. Just recently, we have had our gas range have a gas valve go bad and then our dishwasher flooded our kitchen due to a bad gasket. I have had to fight with the appliance vendor to get them to take our appliances back and allow us to get another line of them. It has been extremely frustrating. I dont even want to see the Frigidaire logo at this point and will never buy anything from them again. I would caution anyone who is considering Frigidaire. I wouldnt take something of theirs even if it was free.

I purchased a Frigidaire 22.2 cu. ft. side by side refrigerator from Best Buy. I have no real complaint with Best Buy or the refrigerator. My issue is with the Frigidaire Parts Department. I called them to obtain the correct part # for the water filter as the time to order light was on. The woman in the Parts Department gave me the part #. As I ordered the water filter from Best Buy. When it arrived I followed the instructions: remove and dispose of old water filter, install new water filter. After the old water filter was thrown away, I attempted to install the new one and it did not fit.I called the Frigidaire Parts Department and spoke with Ashley. I explained what had happened and asked that they comp me a water filter being that they gave me the wrong part # to begin with. Ashley explained to me that because I did not buy it from them they can not comp me the item. As well, as it is a special order item it will not be available for 10-14 days. This I found strange, because after I got the correct part # (hopefully) from Ashley, I ordered it from Amazon for next day delivery. HORRIBLE Customer Service.

We purchased a new house and we were thrilled to have all new Frigidaire Professional Appliances installed. We immediately had problems with our refrigerator. The seals in both doors are still not working properly after having been replaced. It has randomly stopped working for no apparent reason. We have had a door replaced on it (as it was dented upon arrival). I have asked for a replacement as it is not reliable but because it is still under warranty they will not replace the unit, just continue to try and fix it. Our dishwasher has also needed replacement parts (we have been in this house around 6 months now) as it was not heating properly. The latch on our microwave was not working so when the service company went to replace it, they broke off some plastic parts and currently it does not work at all. Three appliances all with problems within the first 6 months. I have been a homeowner for years and never had such challenges or problems in the past.

I purchased the gas range 2 years ago. Within a month something had dripped down on the glass of the door and when I attempted to clean it, realized I was unable to because it was between the two layers of glass! Most ridiculous design. Id noticed that the back panel gets very hot when the oven or broiler is used. Tonight Im unable to turn off the broiler. Ive just been reading some of the other comments made by customers and realize it will almost be cheaper at this point to buy a new stove by another brand than to buy another piece of garbage like this item has turned out to be. The knob design is ridiculous as well. Leaky and different than any stove Ive had in the past. Think Im turning it off and its not off but LOW. Item looks good but shoddy made.Refrigerator is the same. This item looks good but dents so easily because the metal is so flimsy. My shelves are made of plastic and glass and the plastic has become brittle with the cold and many are developing cracks. I would sadly NEVER, EVER recommend this brand to a friend again. Im very disappointed and my family has always been a Frigidaire supporter.

Ordered a replacement part from this company and they sent the wrong piece. Discovered a problem with the people they have in the ordering department. They do not listen to you, make promises they never keep and the supervisors go only by the reps notes so they intentionally do not put anything in those notes to protect themselves. Called three times for a return form and I was told I never called. Ordered my part from a small business and received it in one day. Terrible customer service.Bought Frigidaire refrigerator, stove and dishwasher for the new addition in 2014. Fridge burned out the motherboard 3 years later (used a 50 year old Sears Coldspot that still works for weeks). Ice maker has always had cubes that stick so it clunks till you pull out the cube. Hardly ever use it. The one time I did turn it on and didnt hear the clunking but when I opened the door I found the entire freezer frozen in a giant ice cube from top to bottom. The dishwasher has had a heat sensor burn out. Also the wash cycle would never advanced till our repairman (not a Frigidaire repairman) told us about a design flaw. You cant use the Hot Wash Cycle ever because it will never heat the water enough to advance out of the wash cycle. The oven door has slots so if you accidentally spill you have to take the entire door apart to clean. Will never buy this product again.

Received a damaged refrigerator and reported the damage to the appliance store. The damage is a bent frame behind the bottom kick plate. The appliance store contacted the distributor with no results. I then contacted Frigidaire customer service and they did not stand behind their product with a repair or replacement. Their response was that their warranty only covered manufacturing issues and that a damaged frame (bent) was not a manufacturing defect. They pointed the finger at the appliance store and/or the distributor and left me to resolve the issue. In addition to the bent frame, this is the noisiest refrigerator I have ever owned!.

I purchased a Frigidaire dishwasher on 10/9/2017. Installed on 10/6/2017. On 3/1/2019 it wouldnt pump out the water. Disassembled found impeller on pump was shattered (made of thin plastic). My last dishwasher lasted 21 years without a problem. It was a Maytag. No more Frigidaire for me. They were well respected in years gone by. I feel any appliance should last at least 7 years.

We purchased an entire kitchen (Gallery series) and are very disappointed in what we purchased. The dishwasher is not cleaning so need to wash by hand. The stove is terrible. Just seems if you set a pot on it it will scratch very easy. Hard to keep clean. Ice maker jams all the time and had to replace filter 4 times already and we only use the maker once a day. I will not recommend these and when shopping I will make it a point to go by the appliance dept and let people know how bad these are.

We purchased our Frigidaire glass-top stove in July of 2011 (Model #LGEF3045KFE). Within six months, it started showing symptoms. Whenever we used two burners and the oven at the same time, the entire unit would shut down. After cooling down (and flipping the breaker switches for the stove circuit), the stove would reset and wed be able to use it again (as long as we only used one burner and the oven).This happened a few times the first year; it happened a few more times the second year. I kept thinking I didnt have a large enough circuit breaker for the stove, until it happened again for the last time. The stove would not reset. NONE of the burners, nor the oven, worked. Thats when I went online and found out that there were a lot of people complaining about the same problem. When I contacted Frigidaire, they said it was MY problem since the one-year warranty period had expired, even though my stove had started showing problems DURING the warranty period.Frigidaire has refused to stand by its product (which is TERRIBLE, by the way). As a result, I will NEVER buy anything made by Frigidaire ever again. I am telling all of my friends to stay away from their products because of their shoddy workmanship, lousy customer service, and useless warranty. Appliances should last for 10-20 years before breaking down. Ive been a homeowner for 30 years. I have NEVER had to fix ANY of my appliances - until I bought a Frigidaire. Never again.

I bought a refrigerator from Lowes about 4 yrs ago and havent slept since. The thing is so loud and vibrates so bad that I cant hear the television thats in the other room. I wake up all night just wanting to push the junk box out the door. I called about the noise issue when I first got it and they told me it was that was normal. As soon as I can afford it this piece of junk is going in the dumpster and Im buying a new LG brand. And NOT from Lowes.

My $2,400 fridge stopped cooling after only 5 months. I had to call a 3rd party warranty service just to get ahold of Fridigaire! They were closed 2 days after Christmas and wouldnt answer the phones. After the 3rd day I was on hold for 5-10 minutes and would be hung up on due to high volume of calls. After hours of waiting I finally got through. They did send a local technician but he is at the mercy of Frigidaire sending parts. It is the control board apparently. I had to call and was on hold for 45 minutes just to get an answer on time frame. They said 3-5 business days then who knows when the installer can get to it.I tried to file a complaint or speak to a manager and the only option was a complaint that took the man 10 minutes but said there is nothing they can do now. Going on 12 days without a working fridge now. No apology from FA, and they will not answer Twitter or FB messages. They do not have an email or chat either. My advice is to call service lines before buying thousands in appliances and see how their CS is before buying. I would not have bought from FA if I had known their products are as terrible as their service.

Purchased 4 Frigidaire Gallery products when moving into my new home. After having it for 2 months and cooking on Thanksgiving I noticed the control panel on the back was starting to warp. I contacted Lowes and a representative said it should not be doing that and to contact Frigidaire. I contacted them and they stated that if it was from cooking it is not their problem. I told them I only had it 2 months and they should make a product that would not warp when cooking. They said they had other complaints about this but they could do nothing if it was from cooking. Believe that? I paid a lot of money for this stove and never had this problem with other stoves. They said if they come out and determine that it was from cooking they were going to charge me. I still cant believe what I heard. A reputable company would be more understanding and back up their products. Beware.

I just ran across this website and had to give my review of Frigidaire appliances that I bought as a full set for a kitchen overhaul. The oven door was the first hint of quality issues. I discovered a spot of rust around the oven window but underneath the coating. It was visible but still felt smooth. I called Frigidaire support and they said it was out of warranty and I must be allowing moisture to get inside the door. I advised them that while I was aware that moisture causes oxidation I was having trouble with the concept of maintaining sufficient moisture upon a vertical surface on the door of an appliance that creates heat being the cause of the oxidation. They finally offer to replace the door skin but only if I used the approved appliance vendor that charges $90 per hour. The skin was only a little over $100 so I decided to save my money towards the purchase of higher quality appliances.My next issue was the microwave which caught on fire at slightly less than three years of age. Based on my previous experience I did not bother to call customer service and was just thankful that once the wiring burned up the fire extinguished itself. (BTW I did not replace the microwave with a Frigidaire, duh!) The final comment is that I just lost a burner on the stove top. The Frigidaire appliances are about 5 years old now. I cant help but reflect on the 30 year old electric GE range on which I never replaced anything.

Easy to install and even easier to operate. The stove top comes in different sizes that will fit any counter. Highly recommended for any new or remodel home build. Also, these stove tops are fairly priced..

About 18 months ago, we purchased a Frigidaire Professional Double Convection Oven, a matching Microwave/Hoodfan and a matching Warming Drawer from Sears. Total cost was about $6000 as I recall. All four of the (no name) bulbs in the ovens failed within three months of very limited use, suggesting to me that Frigidaire/Electrolux were using cheap and nasty bulbs of unspecified make which were not fit for the intended purpose. I replaced them all with bulbs from Noma and not one of the four Noma ones has failed since.About 10 months ago, we carried out the recommended self-clean cycle, following which the top oven would not come up to temperature. Sears service was called, took up my time removing the oven from its cabinet and replaced the thermal trip/breaker which is located in an absurdly inaccessible place at the back and behind the oven for a (resettable!) trip. Sears wisely decided to fit a new trip rather than just resetting the original one.Then, about three weeks ago, we noticed that the enamel is failing on the bottom of the top oven casing, clearly the result of faulty manufacturing. It has fallen off in several places. I contacted Sears and they claimed that this was cosmetic and not covered by the extended warranty which I had purchased. At my insistence, their service man came out and inspected it and clearly told me that me his view is that this was not cosmetic but is a manufacturing fault. I was party to his end of the telecon he then had with his supervisor, and it was clear that his supervisor was telling him (from 2000 miles away, never having seen the problem at first hand) that as far as Sears was concerned, it was cosmetic and not covered by warranty. Sears made no reference to Frigidaire on the issue.It was clear that the dishonest Sears supervisor was telling his service technician that he was to tell me that the issue was cosmetic, and appeared to be instructing him that that was what he was to write in his report. I spoke to Sears customer Service (a misnomer if ever there was one) and they told me that the service guy had stated in his report that is was a cosmetic issue, not covered. They then told me that they had ordered a replacement casing (in effect recognizing that it needed replacing) and that I would be charged for it. Well, at some point, theyll be asking me for my credit card Number and no way will I ever be giving them that! We carried out another self-cleaning cycle a couple of weeks ago and the top oven once again will not reach the set temperature. Looks like the issue is not the trip at all, but a more fundamental problem. So, but for the fact that we have the second oven, wed have been ovenless again for some weeks. This week, I phoned Sears and told them that after all these issues over 18 months of very limited and very careful usage, I wanted a replacement oven, as I was unprepared to tolerate such an unreliable and poorly-manufactured product and could not devote yet more of my valuable time to dealing with yet more service calls. They have declined to agree to that.Today, I contacted Frigidaire/Electrolux in Misssauga and spoke to some creature whose English was barely understandable and who basically told me that the whole matter was one for Sears, not Electrolux. I found him obstructive, unhelpful and unworthy of a customer service position. There was no recognition that any of these issues were in any way the responsibility of Frigidaire/Electrolux as the manufacturer of the appliance! So, both Sears and Electrolux will now find that they are having to deal with a Scotsman who doesnt tolerate fools gladly, doesnt tolerate so-called customer service as appalling and unreasonable as this and doesnt tolerate being *** to.I am truly appalled at the obstructive, dishonest and unreasonable attitudes of both Sears and Electrolux and currently await a visit from a senior Sears technician, which is being arranged at my insistence. Neither Sears nor Electrolux give a *** for the fact that a customer has spent several thousand dollars on a major name product branded professional (suggesting superior quality and reliability) which is of unmerchantable and unsatisfactory quality. I wouldnt touch another Frigidaire/Electrolux appliance with a bargepole but this issue is far from over. Watch this space!

I purchased a Frigidaire microwave on November 2018, October of 2019. The microwave rack caught on fire. I filed a claim with Frigidaire. They sent a technician to my home who never opened the panel. He sprayed it with spray paint changed the hook. The microwave now knocks the power out in my kitchen. I spoke to a corporate supervisor who sent another technician out who was very rude, stated he was not working behind another technician, he should have done the job right the first time and he left my home. I called the supervisor back, she sent another technician out. He opened the microwave, took pictures, referred back to his phone and it still doesn’t work. He stated it may have to be taken back to the shop. He left without the microwave. I called his office back and was told he ordered more parts which was not what he stated to me. I called the supervisor back and she stated that she would need to send another technician out. I explained how angry I am at this point. I feel that no one not even the corporate supervisor cared about me or my families safety are danger. And I will never purchase another Frigidaire product and I will be sharing my experience with everyone who I know and more. Anytime the corporate Supervisor told me to take the microwave back to Home Depot and they would have to take it back once they hear my frustration is said, not only did she lie she knew she was brushing me off. Still unresolved. Truly dissatisfied former customer.

I’m posting my review to warn others. Frigidaire refused to post my review bc it may steer customers “away”. Ridiculous. My husband and I saved up for 10 years to do our kitchen remodel. We used the Frigidaire Pro Line for all of our appliances. I have never been more disappointed with a refrigerator. I chose this model because of the smudge proof finish. This is biggest mistake we made for our entire renovation!This fridge accepts magnets and so naturally we excitedly hung up our children’s artwork. In less than two weeks (after removing the artwork to dust the fridge face) I discovered that the ENTIRE front of it was scratched with fine scratches from the magnets. I am just sick over this! Nowhere in the manual does it say NOT to use magnets on the surface. Since it accepted magnets in the first place, we assumed that was considered normal and acceptable use of the fridge. The magnets I used were brand new and not rough! The surface of this unit is ridiculously easy to scratch! Had I have known this fact, I would have NEVER chosen this fridge. It was a giant purchase for us and now I have to live with it ugly and ruined.Also, I’m now embarrassed to show people my new kitchen because of it. My kitchen looks like “new kitchen, but old fridge”. The worst part for me is I didn’t even get to enjoy having what I thought would be the refrigerator of my dreams. It was ruined before I even got a chance to enjoy it. And now I can’t even enjoy my kitchen remodel that we waited years for, YEARS!Please do not waste your money like we did. Buy a regular stainless steel refrigerator instead and just get used to wiping off fingerprints, because at least they come off! My previous regular stainless steel fridge was over 10 years old and barely had a scratch on it. In comparison this expensive “pro” fridge can’t even operate in the simplest of function, to hold up a calendar and children’s artwork on the front of it, without becoming damaged.

I purchased a Frigidaire Professional double wall oven (model FPET3085KFA, serial number NF93005455) in August 2009. Over the next 4 years I have had to have it fixed 3 times for a total cost of $941. The following parts went bad: 1) Top blower (part 318073028) and thermal fuse (part 318004902); 2) Burned up heating element plug and relay circuit board (part 316443911); 3) top oven bottom heating element (part 318604604). This oven gets normal residential use only, approximately 1 hr of use per day.

Purchased in 12/2019 and installed for use 6/2020. In November used self-clean option as recommended by brochure. Shortly after code FO45 appeared every time turned on. Service persons report over heating caused by self-clean caused need to replace Control panel and fan. Service company working for Frigidaire would replace once I pulled out oven from wall to make accessible. Now Frigidaire//Electroluxs own service personnel coming to replace these parts. But I have been advised not to use the self-cleaning since it will happen again. To add to frustration with Frigidaire, the Frigidaire Refrigerator purchased in 4/2020 and installed to be used at same time (6/2020) now has a malfunctioning freezer. Would I purchase another Frigidaire product or recommend? NO!!

Recently purchased a replacement top freezer refrigerator. Frigidaire was my choice! Nice looking and the right size! I recommend. I received a 10% discount on my purchase. Satisfied. Registered it for the warranty!???

We bought all new appliances 4 years ago and have had to have the dishwasher repaired twice in under 3 years. The console assembly had to be replaced both time costing approximately $500. Now the microwave has stopped working. It smells like something has burned out as there is an electrical smell. Who knows if it can be repaired or not. Now Im waiting for something to go wrong with the stove and fridge. I would caution everyone to steer away from Frigidaire products as they should last longer than a couple of years.

2 years ago I purchased a Frigidaire refrigerator and paid 850.00. I understood it was inexpensive but it was a small apartment sized refrigerator and had no bells, no whistles and so one would assume that the price was right for what you were getting, WRONG. This fridge may as well be a polished **. Just 1 month out of warranty the control board failed, so the freezer and the fridge compartments were warm and the control board just flashed. I paid to replace the control board with a new OEM from the manufacturer board, and this part cost me 200.00 But now just yesterday 7 months later the control board stopped working again and did exactly what the original one did. We are 5 days to Christmas and me without and once again without our Frigidaire fridge. 1,050.00 invested now in a small fridge and its just a stainless steel polish on a **.

Purchased a brand new fridge 5 months ago. Unit stop keeping the fridge cool. Called in for a repair which did take some time to get through their stupid automated system and finally got a human to talk to. They scheduled the appt with a local repairman who came out days later... YUP it’s not bad enough you lose all your food. You have to live without a fridge for additional days. Repairman did whatever to the fridge and left. Now its 10 days later and the same issue happened. Throwing all the food out AGAIN. HUNDREDS of dollars in food spoilage for yet another repair. Had to call in again and put up with the stupid automated machine to get a human. Scheduled yet another repair and had to wait for days to arrive...but wait, the repair guy calls and says he can’t get out there and it will be additional days before he can repair the fridge. Called Frigidaire yet again and of course put up with the stupid automated system to get a human on the phone. Now scheduling another appt with another repairman for today (4 days later) waited, waited waited...8-12 goes by and nobody. I called to find out what’s what and believe it or not... the order never got placed with the repairman. On the phone for 1 hour and 15 minutes fighting with reps and managers of Frigidaire to get the fridge fixed to only get I’m sorry for the inconvenience. Got so pissed off I called the repairman who fixed it originally and is coming out tomorrow. BUYER BEWARE! A $500.00 fridge has cost me a ton of aggravation, lost a day off of work, my tenants lost 2 full fridges of food and a half day off of work and had to live out of coolers off and on for 2 weeks. FIND A BETTER PRODUCT - Frigidaire shame on you for treating your customers like this. I will never buy another product from you!

I have a brand new Frigidaire refrigerator that isnt working properly and is still under warranty. It has been repaired THREE times with different parts. I havent been able to adequately store food for over a month. Their customer service is HORRENDOUS!!! I cant seem to get anywhere and now they have scheduled yet another visit from a technician. I have waited at home 5 times now. As soon as they fix this, I am getting rid of the refrigerator and buying another (NOT FRIGIDAIRE). Horrible product.

I will say this. Dont buy. We remodel last year and looked at reviews for the gallery appliance. All three had good review and the only appliance that has not been repaired is the stove. The French door with bottom freezer refrigerator has been repaired twice and now is broken again. Bottom door does not close right after it has been fixed before. Now the water dispenser does not work. Both ice makers had to be fixed. Now on to the dishwasher. It is the $600 piece of crap that has been sitting in my kitchen that does not work. You turn it on and it floods the floor. How many times has it been fixed in one year do you ask? 4 times. Is it fixed? NO. You call Frigidaire to fix. They call a crappy repair company which there is only one in my area and 3 weeks later he calls to set up an appointment. The last scheduled repair was in December 2014 and it is now May 2015 - still not fixed, still calling and nothing. But Frigidaire keeps calling and emailing me to buy extended warranty on freaking broken appliances they never got fixed. Buy another product from someone else because this company does not care.

Purchased a new house in 2008 and decided to upgrade to some nice new stainless appliances. The company recommended Frigidaire. Poor decision. The stove threw sparks when the oven door was closed due to poor wiring under the glass top. The microwave was so loud, it had to be replaced immediately. Now when a cabinet door is closed, the microwave turns on by itself and you have to open the microwave door and close it to turn it off. The dishwasher is hard to close, its noisy, and the gaskets started falling off within a year. The refrigerator door shelves broke several times under normal use and the company refused to acknowledge issues with poor design, then denied sending us replacements. Now the temperature control actuator that opens and closes to let cold air in started clicking, then broke, and wont hold a temperature under 40.This is without a doubt the poorest quality appliance company EVER. I have a 15 year old GE Hotpoint refrigerator in the garage we use for extra food, milk and beverage storage, and have never had an issue with it. If I had the money to replace it all tomorrow, I would take every bit of this garbage, and deliver it right back to the front door of the company with a few choice words painted all over it.

Frigidaire electric dryer gallery series. I bought a frigidaire electric dryer that has the lint catcher in the front. I cannot count how many times I have had clothes ripped and ruined by them getting caught on the lint screen. Had I known this was going to be a problem, I would have never bought this dryer.

I purchased a Frigidaire 27.86 cu ft FD REF LGH from Lowes on 10.5.14 and had it delivered to my new home on 1.28.15. Less than a year later the ice maker started dripping water on the wood floor and stopped making ice. I contacted Frigidaire who said that since it was over a year old, it was not under warranty and it would cost over $300 to repair through one of their recommended repair companies. The female customer service rep asked me if I would like to purchase an extended warranty for $500.After several back and forth calls to customer service about the situation I ended up paying $300 for a five-year extended warranty. The repair company came out, said he needed to order the part, and weeks later came out to repair the ice maker which is now doing the same thing again. The repairman said he would probably see me every year because it is a problem with these models having the ice maker in the refrigerator door instead of the freezer door.When I called Frigidaire this morning, the customer no service person was very rude and would not even allow me to speak. She kept talking over me, giving me the same repair company in my area and a warranty number for the service. When I asked her if there was any possible option to replace the refrigerator with another model, she said, No. I responded with, So, am I stuck with this high-end expensive but faulty design until I purchase another brand? She said, Yes, thats it! I do not recommend anyone to purchase any Frigidaire products. They have a serious customer service and customer relations issue, and they do not back their products. I am now still waiting for the Frigidaire authorized warranty repair service to call me back from over two hours ago. Last time I had to take off two days work for this repair. Not acceptable product.

This range came with the house I bought 3 months ago. I do not know the age of the appliance but it is sluggish and I question the accuracy of the settings. It is adequate for now, I probably would not buy this brand in the future.

Buyers beware! We are thankful we are able to return our refrigerator. So Very grateful to Best Buy! The positives are that It appears to do what it’s suppose to do, we Love the water and ice, and it looks great BUT we purchased this fridge under a month ago and I have never heard a fridge be so loud in my life! It sounds like it’s making popcorn! Then it knocks, it pings and squeals. It’s actually loud enough that it wakes me up more than a couple times during the night. We asked that a repairman come and take a look to see what they could do and they said this is normal for this brand! I’ve never had a refrigerator make noises like this before!

I purchased a Frigidaire upright freezer in July of 2021. By the end of December, the freezer had an indicator light blinking which mean the temperature was dropping inside. I had almost $400 worth of food which was thawing and had to be thrown out. This happened New Years weekend, and I was not able to contact Frigidaire until Tuesday, January 4th, when they reopened from the holidays. They sent a technician immediately out the next day, January 5th, and he noted that 5 different components of the freezer had gone bad and needed to be replaced. He also mentioned that hed had over 20 different calls on the same freezer, which the same issues with the 5 components failing. I called back to Frigidaire on January 5, 2022, and told the representative that five components failing was not a fluke but a defect in the unit. I also noted that this model freezer was discontinued....I wonder why? The representative told me that if they were unable to order the five components within 7 to 10 business days, I could get a refund. No one contacted me and I called back on the 11th business day, which was January 20th. I spoke to both a representative and her supervisor and they told me that I would not receive a refund, but would simply have to wait until they received the backordered parts. I asked her what timeline would be reasonable, and she said she didnt know, I would just have to wait! I demanded a refund, and she refused. She said the only way I would get a refund is if the technician declared the freezer unrepairable, which, clearly they will not do. All the while, I am without a freezer, lost over $400 in food, and the 1 year warranty is ticking away. By the time the unit is repaired, I will then be out of warranty and out of luck not if, but when it breaks down again. All I was offered is $100 in food replacement. I want a refund and want this freezer declared defective.

2 years ago, we bought a slide-in convection range, dishwasher, washer, dryer, microwave and side-by-side refrigerator from their Professional Series. 13 months after using the range occasionally, the computer board malfunctioned because we used the self-cleaning option. Now 2 years later, the same thing has happened to our dishwasher.I contacted customer service and was told in so many words that this is a normal occurrence. And when she found out we had not purchased the extended warranty, they basically said get lost. After a heated discussion, she has offered to send a replacement for the dishwasher. After calling their service people, we discovered the labor to repair it will be almost half the cost we paid for it. They manufacture subpar appliances. It is unreal how many people they are taking advantage.

I purchased a Frigidaire refrigerator model #LFHG225ITF3 in May of 2019. In December the ice maker stopped working. I replaced the filter and an external line filter and it still didnt function so I called service. A young man all of 20 years old if that showed up and looked in the freezer. He then proceeded to make a phone call and made the repair by getting instructions by whomever he was speaking to. He said, OK its fixed and left. 24 hours later still no ice. I called the repair line again and demanded a different service company. The next company showed up and again a young man got on the phone with someone. He declared that the ice maker had to be replaced. By a diagnosis over the phone. That was 2 weeks ago. I just called service again and got a complete runaround. She called the company that was supposed to order the part and replace it and got their answering machine. When I told her I could have had the part in my hand in 24 hours if I had ordered it from Amazon she just kept repeating her script over and over. I told her I want a new refrigerator if the people that they have servicing their appliances cant even replace an ice maker. I cant have one, she said, because the unit has not been deemed unrepairable. So if I dont hear back within 24 hours she will send out a third company. To waste a third day of mine waiting for them to show up and potentially not fix the unit. This game, according to the representative, could go on and on until someone can fix it. Bottom line, be very worried about getting a problem solved by Frigidaire. I have never experienced such nonsense. They are subcontracting with the worst of the worst to service your expensive purchase. Buyer beware!

We purchased a complete suite of Gallery kitchen appliances approximately 2 years ago. Some observations: they look nice but the dishwasher leaked and damaged the kitchen floor. Negotiating repairs was a hassle. Since repaired, no new problem(s). Does a reasonable job but Bosch washers are clearly superior. PS: I ate the floor damage repairs rather than do the dance with Frigidaire. They are not easy to work with. The refrigerator froze items in the bins. There was a part missing (possibly an upgrade that was not with the unit) that diverted frozen/refrigerated air into the bin area. I installed it - it is better now. The unit moans, groans, squeaks, sighs, moans as though its possessed. We were told its normal. Normal? Maybe. Annoying for sure. The ice dispenser shoots ice all over the place. The exterior stainless surfaces are thin. They are generally non-smudge but the door handles are not. The range (glass top) controls suck. The porcelain finish chips very easily. The oven is fine, the convection feature is very nice. The microwave oven is OK. The controls and timer - reminder beeps are annoying. Would I buy them again? No. Id happily pay more for a superior product.

Grating noises from ice maker FFHS2611LWMA. I selected this refrigerator b/c it was available to be delivered the next day. Now I know why! Nobody in their right mind should want to purchase this unit. Shortly after delivery, we experienced a racket beyond belief. It is so loud it wakes me up at night. We called an approved service technician, while under warranty. He stated this is just the unit. There is nothing to be done. Two letters to Frigidaire. Today after the 2nd letter, the rep. suggested I contact an approved service provider. I asked her why would I do this, when the provider operates under the dictates of the manufacturer. Therefore, I would incur an expense for no corrective measures whatsoever.... She further stated, this sound is standard for this unit. As for my experience, I have concluded...Frigidaire is aware of this loud and disruptive feature and continues to sell it to unsuspecting customers. The least they could do would be to put a disclaimer on the unit. PLEASED BE ADVISED THAT YOU ARE PURCHASING A BANGING, KNOCKING, ANNOYING REFRIGERATOR. THANK YOU FOR YOUR BUSINESS!!!

I bought my Frigidaire washer/dryer combo 30 years ago and with everyday use it has had absolutely no repairs. I just finished my 3rd load today and keep waiting for something to break down but it never does. Clothes come out clean and the dryer is fast and efficient. I will only buy Frigidaire in the future unless, of course, I'm in a nursing home.

I hardly ever write reviews, particularly if I am dissatisfied with a product or service. Ive always figured a mental note to steer clear of further patronizing a particular establishment or buying a product were enough for my personal satisfaction. However, my experience with purchasing a Frigidaire stove from Colders (333 S 108th St, Milwaukee, WI 53214) warrants a stern warning to other consumers TO BEWARE... I STRONGLY DISCOURAGE ANY CONSUMER anticipating doing business with COLDERS or purchasing a FRIGIDAIRE appliance.First off, I bought a Frigidaire stove and refrigerator from Colders in October 2016. Now, for the second time since October, the stove is malfunctioning, for the exact same reason as the first time... Which happened just a few weeks after the stove was purchased. As if the malfunctioning stove isnt enough of an inconvenience, we were informed by the 3rd party repair technicians contracted by Colders/Frigidaire to service their appliances, that the earliest someone could come out to repair the stove was Friday. The stove went out on Sunday. Because the hours of operation for the repair tech also sucks, the earliest we could report the malfunction was Monday. As of today (Wednesday), the repair date has since been pushed back to next Monday because the techs dont have the repair part in inventory.My mother is a senior citizen, and for the second time since October, is without a stove for in excess of a week. The first time the stove went out (did I mention for the same reason), my mother was without a stove FOR TWO WEEKS!!! On both occasions, my mother and I contacted Colders, who referred us to the repair techs. As aforementioned, the response time absolutely sucked! The initial appointment IS ONLY TO CONFIRM THE SOURCE OF THE PROBLEM. The repair tech pre-orders the replacement part (without seeing the appliance), based on the error code and hopes that the part is what is needed to rectify the problem.In our case, it was not! So, for the initial malfunction, the tech had to schedule a second appointment to complete the repair. I am anticipating this repair will work in much the same way. I am thoroughly disappointed in both the product and service at this point. We have requested that the stove be replaced, however we were informed that Frigidaire has to approve the replacement once the 3rd-party repair tech is on site. I am not optimistic.

When I bought my house in 2008, I got all new Frigidaire appliances--what a mistake! My stove was serviced almost 10x in less than one year! It is supposed to be self cleaning and the inside of it looks like a nightmare! My fridge has died and I have lost all my food! Their response is sorry, you didnt get extended warranty so you will need a new one! Nice. I will be sure to tell everyone never to buy a Frigidaire appliance ever! They are the worse! I am out $300.00 in food and no refrigerator!

We were deceived, as consumers, in purchasing a Frigidaire Professional (fridge) in June 2013. In less than 3 years of normal use, the appliance broke down. Many parts associated with the low-pressure header to the heat exchanger, as well as the heat exchanger, had to be replaced. The cost of the appliance was expensive and not of quality. The cost of repair was also expensive, close to $700 CAD since it was no longer covered by the ridiculously short 1-year warranty of the manufacturer. We are taking the battle using legal action against Electrolux as we could not get any decent level of service from them or their accredited repair company (South Shore of Montreal). Not-so-professional. Be careful!

I purchased a small wine cooler stainless steel 4 years ago. I admit I didnt get the warranty but did expect it to last more than 3 years. Its been sitting in my kitchen unplugged for last year because it stopped cooling. When I called customer service the most unsettling thing about the whole situation is they didnt want to help me and really didnt show any concern that this refrigerator only lasted me 3 years. When I was done telling my story, the customer service rep offered nothing and asked if we are done. What happened to customer service?? I am the person who will be loyal to a company. Its like I took $300 (not sure of exact price) and just threw out the window... I know life isnt fair but this is just wrong.

Remodeled my kitchen less than 3 years ago purchasing all new appliances, range, dishwasher, refrigerator and microwave oven, all purchased, delivered and installed on the same day. About 3 months ago I started having trouble with dishwasher whereas all lights on panel lit up and would not go off. Followed instructions to reset same result an error code stating that the control board was bad, mind you weve only used this dishwasher roughly 12 times since purchase or 4 times a year during holidays. I have posted complaints and placed phone calls with zero response. The holidays are here and I am unable to use my dishwasher which just makes it an unusable brick in my kitchen. Additionally my refrigerator is not working properly either. It wont hold temperature, the filter leaks and seems to ice up everything. Ive reset a number of times after which is the only time it works properly for a few days then back to chaos freezing everything on both sides. Im really hoping planned obsolescence lasts longer than 2.5 years. In the meantime, I dont feel that I should be needing a new dishwasher after only 12 uses of that. Ive also heard there may be a recall on my machine, but I dont know, because no one responds! Can someone please get back to us?

I redid my kitchen and bought the Frigidaire professional series range, fridge and dishwasher. The 1st stove had to be replaced within a month for electrical problems, 2nd stove the wire was shorted out and the burner did not work. The fridge drawers were put together with tape from the factory and were broken. Sent me new ones, wrong ones. I have owned Frigidaire for over 30 years. They have gone downhill and I would never buy their appliances again. Also, dealing with customer service - you are on hold for 20 minutes. Some people are rude. Some are nice. I was swayed away from Samsung and LG because all the dealers told me you cannot get repair people to fix them. I dont know what I would next time. I was also suppose to get an extended warranty for 1 year parts and labor on the range. Havent seen it come through the mail yet.

There is nothing wrong with Frigidaire products. They make them to last. It is the consumers responsibility to take care of the product. I have all Frigidaire appliances and I havent had any issues. You have to change the water filter out in those fridges every 6 months. I have purchased extended warranties on all of my appliances just in case. These products are machine and man made. Nothing is guaranteed. When you purchase appliances we take risk. So instead of not buying the warranty, go ahead and purchase the warranty. It is only a couple of hundred dollars more and it will protect it. You wouldnt drive a car without insurance.

While running dishwasher I could smell something burning. Pulled it out and the bottom was in flames. Called and Frigidaire service rep came out and I was charged the service call only to tell me it was burnt beyond repair. They sure were not concerned that I could have lost my home. REALLY DO YOU THINK I WOULD EVER BUY THAT MAKE AGAIN? I WILL MAKE IT A POINT TO LET MANY PEOPLE KNOW HOW CONCERNED YOU ALL ARE.

Both the bobs on my range and the handle on my microwave are wilting after only 6 months. The company did nothing to help replace during the warranty. They are both plastic and not high quality at all. I didn’t extend my warranty because of this:

DO NOT BUY FROM FRIGIDAIRE. I bought this refrigerator last year about 4 months before the 1 year warranty expired. My refrigerator got a crack on the floor; Frigidaire send a company to taped, they drill a nasty hole next to the crack without my permission. For whatever reason they did they never got my authorization, then the tape came off a few days later after was applied. That’s when I saw the hole next to the crack, Frigidaire offer to send another company for a second opinion. The company came and told me was unrepairable. I call again and they said that they were sending other companies. They schedule me about 6 times holding my time for 5 hours every time. I called Frigidaire and spent minutes on the phone explain every representative the same issue. They all reschedule me, no one shows up. No one ever fix or replace my fridge. Even one of the companies they sent out told me that Frigidaire was one of the most awful companies to deal while you have an issue, they stated that is just a cosmetic problem and isn’t affecting the function of the refrigerator. Now I stuck here with this suite of appliances from Frigidaire with a hole, a crack and a tape sticking off my Refrigerator. If I ever knew this I WILL NEVER BUY FROM FRIGIDAIRE AND OF COURSE I WILL NEVER BUY AGAIN.

We purchased our stove on 7/29/21 and it was delivered and installed by 8/12/21. Used twice and the control panel shut off when I was using the air fryer! So far two service calls have been made and the stove is still not fixed. First service call was on 9/13. Technician didnt have parts and they needed to be ordered. Second time he came on 10/4, replaced the parts and it still didnt work. He suggested we talk to the electrician that did the wiring. Our electrician came out today and everything was good with the electric to the stove. SOOOO, I had to call Frigidaire again to schedule another service call. Its absolutely impossible to get through to customer service and when I did, I asked to speak with a manager and she hung up on me! So I called back and waited on hold again only to be told that the stove will not be replaced until deemed unrepairable! Again, I asked to speak with management and told, I would get a call back in 1-2 days. My next appointment to have the technician come to the house is 10/14!!! Its 10/5/21 and I still have no resolution for my $1800 oven! We basically got a lemon and Frigidaire isnt willing to step up and honor their commitment to good service.

I self cleaned my Frigidaire range and the next day when I went to broil the element made a pop sound and sparks began to fly from the oven. The relay board shorted and the tech from Frigidaire wants 550 with parts and labor to fix this issue. Frigidaire wants no part of the problem and could care less about there consumer. My oven is like new. I live in a warm climate where we grill outdoors and barely use an oven. The expense is huge to put into an oven an whose to say it wont happen again.

I purchased a new Frigidaire refrigerator less than 7 months ago. I spent $1200.00 at Home Depot on this fridge. My fridge started leaking and upon further investigation I found it was my freezer thawing out as the unit had faulted out and turned itself off. I called the number listed inside the fridge for service where I was told someone would need to come look at the fridge to determine what parts or service was needed. Then I was given the # of another distribution facility (not Home Depot) that serviced all of Frigidaire fridges. The soonest I could get service was 5 days out. I ask the friendly lady what in the world I was to do in the meantime as my wife had just been grocery shopping. She explained how I could fill up bags with ice to keep my groceries cool. 5 days later I was anticipating a service man at my house and when none showed up I was told Frigidaire took me off the list for the serviceman. Irate, I called Frigidaire to get some relief and was put on yet another list to be contacted in 2-3 business days once they could find another service provider.