NN-SN778 - First hint, crashed our WIFI router whenever it was activated, not a good sign. At 6 months funny smell (burned paint as it turned out). After looking, door was starting to arc and burn around the edges in three places, mostly the lower edge. Took it out of service and called Panasonic. Both recommended service groups declined to work on it even though it was still under warranty. Could not find another repair person close enough to justify travel cost. The higher power 1250W obviously has multiple problem as described here in this blog. As a science person, I really like the much lower weight of the inverter system, very impressive. Now, if they could get the bugs out of the system without losing more customers, that would be very, very impressive.Our last microwave was a Kenmore, almost 30 years old, and still works (except for occasionally programming itself! I could build a replacement controller but dont have the time.) The Panasonic has numerous advantages, the higher power was great for casseroles where long thaw times were needed, cut that down to minutes. Im guessing the main problem is harmonics and operating frequency. The space between door parts was quite small and yet the gap arced despite what looked like correct grounding and spacing, etc.

We wanted a compact microwave that doesnt take up too much counter space. But as a result, our larger dinner plates dont allow the turntable to spin, so we must always remember to reverse the turntable so that we dont wreck the motor. Price to pay for compactness I guess. The spinner dial to set the time is a nice touch.

My Panasonic 1000W Genius Premiere microwave came with my house when I bought it, but that was ten years ago and the microwave is still working fine. I havent noticed any decrease in output power in the last decade. Id recommend it.

No problems with my microwave. It is fast and strong and works well. This is my first Panasonic product, but I would not hesitate to purchase another one, when I need to. It is compact and looks clean on my counter.

Ours is a large 1200 watt microwave. We have had it for maybe 10 years. It has a turntable. We use it a lot every day. It has been dependable and we would not want to be without it. We keep it clean and it still looks almost new.

My Panasonic microwave has fire inside because the surface coating has rubbed and warming off from the inside of the microwave. This is a defective item.

I bought the large Panasonic microwave (July 2013) and I loved it. After about a year and a half, it wouldnt start unless you slammed the door. Like the other reviews, it would just click and return to the clock. I bought it at Sams and purchased the extended warranty. They had me take to an appliance repair store and they fixed it making modifications to the latch and switch. That gave it another 2 months of life - now its worse than ever. I went by the repair store this morning to tell them it would not start again. He said there is probably nothing else they could do because the inside of the cabinet is made so cheap and the parts flex and wont stay in place to make contact to start the microwave. He said the best place for it is in the trash. That sure made me feel good.

Panasonic microwave sa651se purchased from Costco on 3/2/15. It lasted 2 days before not powering up. Check of reviews showed that this is a huge problem with these units. Will return and buy something else.

When my very old microwave died I took my time and researched which microwave I wanted. I decided on the Panasonic microwave with inverter technology. Sounded really good, Panasonic has been around for awhile. A year and 4 months later it wont start up and I get an error code of H97. I dont know what that is but when I got on Panasonic website it tells me my microwave is out of warranty. I looked up on the web and it says it might be a loose wire or the inverter is bad. I think they should be responsible to fix or replace it seeing their new technology wasnt good.

We have enjoyed the operation of our microwave, but slamming the door latch to get it to run is just UNACCEPTABLE. We have to slam it so hard, the unit moves back on the shelf every time. Guests are totally befuddled by it and this gives Panasonic a very bad name every time we have to explain what a poor job the engineers did. LOST SALES for Panasonic... which would make it worth their while to fix this for current customers or give us a huge discount on another item. Despite the warranty running out, I truly believe that this should be a recall by Panasonic.

I purchased the Panasonic Genus Microwave a few years ago. It had been a good microwave, no door problems, or anything like what Ive read about till about a week ago. I fell asleep on my couch and woke up to what sounded like a gun going off on my patio. The sound was extremely loud and it frightened me so badly that I called the local police department and complained. Of course the police only rode by my home and didnt even bother to check to see if anyone was there with a gun (Normal for where we live). I didnt get any sleep the rest of the night. Two nights later the same thing happened. I didnt know where the sound came from but it was a really loud sound like a gun going off. I began to try to eliminate what the sound was not and finally came to the conclusion that it must be the microwave, so I unplugged it. I didnt hear any gun going off that night so it must have been the microwave. So the next day the microwave was plugged back in and immediately I saw an arch of electricity blast within the microwave itself. Im lucky to be alive. I still have the microwave and may call an attorney. This is a dangerous device and if it is not made correctly and within strict guidelines, someones life could be in danger by shock or their home burning down. Dont buy a Panasonic Microwave... just dont.

The pros: large area for cooking, even cooking, lots of bells and whistles, fast defrost. Overall, I loved this microwave. My complain news. After about 6 months of use, we began having problems with the door. It was not latching properly. My husband was able to rectify that for several months by using a lubricant on it. But now, left down a year later, we are no longer able to use the microwave and the door has become completely non-functional. We must now replace the whole microwave.

I purchased a Panasonic Microwave Inverter 3 years ago. The cavity vent has started to rust. Now, it turns out it might be toxic. They offered me a small cash settlement. They are nasty, and I want to make sure that no one buys the microwave, because I have emails that tell me it is probably toxic. The rust is falling on our food. I cannot believe they are so stupid as to put that is toxic in an email. But they did and were nasty and told me it was my fault. Before you think Panasonic for anything, remember the products are bad and the service is worse.

Purchased this microwave 1 year ago after my SHARP microwave of 11 years quit working. This Panasonic unit is only exactly one year old... Apparently the units have cheap wiring and are only designed to last one year so you have to pay money to their online support or purchase a new one. With no warning it just quit working after having for 1 year. My household has only 2 adults over age 50 and the microwave is not overused at all.I attempted calling Panasonic their product and refuse to because it is 1 year old and will charge me for advise on the phone or send me to a service center who will charge me. We ended up opening the unit to look for fuse issue. It turned out having melted wires which obviously blew the fuse. All of the information that I now read online about this Microwave model catching on fire and other internal electrical issues are apparently true due to the cheap wiring in the units. The units with the inverter seem to be the ones with faulty cheap wiring that makes the machine go bad after a year. We are lucky the fuse blew in the unit, as the unit turns out it would have been a fire hazard.Panasonic unlike Sharp will not offer any assistance at all in repairing the unit unless you pay upfront. They will say to you over and over that your unit is out of warranty (even though by only a few days). This Panasonic cost twice the price of the SHARP until that I had for over 12 years. Panasonic loves to fill the landfills with faulty microwaves or find a way to get additional money out of you minutes after the warranty expires. In my opinion the worst manufacturer of consumer electronics. I will never purchase another Panasonic brand product again. I will never recommend the Panasonic brand to anyone. I will warn people against purchasing any electronic products from Panasonic.

I bought a Panasonic Microwave March 21, 2017. The product was manufactured in August of 2016. Model # NN-T945SFX. The microwave worked fine until two days ago I closed the door and the plastic latch key broke. I tried to contact Panasonic and had no luck at all. Finally I have ordered the latch key and only hope I can fix it myself. Flimsy plastic is the cheap way to make something of importance... another ten cents in production and this could probably have been avoided. There isnt another Panasonic product in my future.

I have the larger microwave at home; the smaller version at the office. I thought the larger was rather spendy, but if you broke down the cost compared to the number of years Ive had it, its money well spent. We had the fuse burn out once. Easy to repair ourselves and relatively inexpensive.

Panasonic Microwave Model #NN-H965WFX - Latch broke off... when closed door... apparently a common problem from these models from what I have read. Panasonic needs to address this problem and quit selling a product such as this. My previous microwave lasted over 10 years! The faulty one was purchased from Walmart. This seems to be a common problem with these type microwaves (From what I read).

I bought this microwave about 4 years ago at a Walmart. I remember declining the extended warranty on it at time of purchase. Anyway just started having the same door latch problem everyone else had. When you shut the door the light stays on, you slam the door and it goes off, but when you put the cook time in and press start, nothing happens. Slam the door again and it works. I was just going to put it on the curb for garbage pickup, however, I decided to take it apart and see what the problem was. After removing the impossible screws on the case, I discovered that the latch mechanism, which is mounted to a very weak piece of metal, was bent over which caused all the problems. I bent it back and put a piece of metal wire from the bottom screw to a machined hole that is above the latch mechanism to give it additional support. It works so far. Seems like the issue is a poor design flaw with the mount like the previous posts have written. Not mad, just glad I didnt throw it away.

My $215 Panasonic microwave nn-sd987 is 20 months old and the inverter went bad. This is a common problem but not covered by warranty. It cost $209 to fix plus $50 fee just to look at it. This is more than the cost of the microwave. Panasonic said they have no life expectancy for their electronics, which tells me that they have no quality testing on new products. Panasonic products are junk and will never get my business again.

It is great. It heats up so fast, anything 1 or 2 minutes and food tastes great. I found this deal on a microwave and its very nicely made. It stands out and looks good on the counter.

My microwave was returned to WM Canada but Panasonic graciously still sent me a new microwave! This microwave is above and beyond the model it replaces and about twice the price. You have my business in the future for TVs and more! Thank you, E.P., of Panasonic Canada!

We bought our Panasonic inverter (NN-SD691S) from Costco less than 2 (app 20 months) years ago. The microwave stopped working completely. Initially it just started as light are on at times and are off at times, then after 6 months, another new problem began; it still keeps on working while it is open. We have to put things on revolving plates. After 2 weeks it completely stopped working. We dont have any warranty, so I guess I will not buy Panasonic again. We had a Danby microwave once and used it for more than 5 years without any issues, replaced it with a stainless steel one. If anyone have any connection problems in the warranty period please do get it fixed before it dies on you.

Ordered my Panasonic microwave (NN-SN651W) the 24th of May, 2017. Was not home to use it for over two weeks. It started overheating in less than 2 months. It has plenty of space around it, so that is not the problem. Overstock will give me a credit. Will not order another Panasonic.

This is probably one of the best microwave on the market. I have had this microwave about 10 years and Ive had absolutely no problems. They make a great product. Size, performance, convenience and price that was paid is probably one of the best around. I would recommend this product to anyone and I would buy another one. I know availability is still there.

Less than 2 years ago I purchased a Panasonic microwave (model # NN-SB646S) from Walmart for $110. Had I thought to research this I would have never bought it. Recently the microwave has done for me as it has for many others, and the voltage fluctuates. We immediately unplugged the microwave as it is a huge danger and do not want it to burn our home down. I contacted Panasonic was asked a lot of questions, sent pictures, called twice to simply be told, Oh well you owned it over a year so you can pay to have it fixed! Why would anyone in their right mind keep something that could kill them!!! I told the rep I would share my experience on every social media site available and thats when I was told, Well since you want to take it to social media we can send you a prepaid label. I said, And what will that get me! She said, We will see if its a service issue but you still have to pay us to fix it. I said, If I am going to pay to have this fixed I will simply research a company that makes quality merchandise, UNLIKE PANASONIC, and find one that cares about their customers as well. She said, Well its not fair to our customers that buy extended warranties if we help you. I said, Well its not fair to me if your product kills my family! I ended the call as she simply didnt care. I will not be buying anything Panasonic again, and I can assure you we are a VERY tech savvy home and have a lot of electronics. I will be sharing this with almost 900 friends on FB, Google, Yelp, Twitter and the Panasonic FB page. I am disappointed at the lack of care this company has for its customers. #panasonicyouaredangerous

Panasonic inverter microwave model NNSA651S SA651S - Weve owned this microwave for a short time. We started noticing uneven cooking. Then today we started smelling a burning odor. The microwave was burning through a bacon plate (very thick material) made for microwaves and char-burned the bacon that almost burst into flames. This happened in less than a minute. DO NOT PURCHASE THIS MICROWAVE.

I have had my Panasonic microwave since 1982 and it runs like new and I have never had it worked on!!! I feel that is a pretty amazing appliance! Purchase a Panasonic brand, they last a long time! This microwave has been working for 35 years and still going strong! Hahaha!

Purchased one year ago, now the door will not close without slamming it. I dont know how long before it will not close at all? Tried calling Panasonic. They were no help. Cannot find any repair shops that will work on Panasonic or the cost to repair is as much or more than just buying a new microwave. I paid more money for this microwave thinking it would last longer. Very disappointed in Panasonic.

Bought Panasonic Microwave in 2002, It stopped working Nov 2013. It worked perfectly all those years, so I purchased another Panasonic, like the old one except this one is the new model. It has a dial instead of buttons to set the cook time which for me is a good improvement. Have had it eleven months and then suddenly started to have a problem getting it to work. When I press the start button only the timer would rapidly count down. I found out from reviews on this site, that slamming the door might make it work. I did not slam the door but instead pushed on the middle of the door, rather than the lower right hand corner. Now by closing it this way it starts every time. I Have less than a month left on the warranty so I plan on having it looked at since it still goes berserk when I close the door from the right corner. I like this microwave but I would suggest that they make the door easier to close and make so that it make less noise when shut.

Ive had it for 3 years now and it still is working just like it was brand new. I have and will continue to recommend this brand microwave to family and friends. Heats and defrosts foods quickly, I am a very satisfied customer with my microwave. I dont expect it to go out any time soon. For the investment I think the durability and functions are well worth it.

I am very disappointed with the Panasonic microwave 2.2 cu ft. I paid close to $300.00. After 3 years, it totally quit. Now I have to buy a new one. I am tired of replacing microwaves every few years.

What a waste of money! I used this microwave two or three times a week so was shocked when it stopped working completely yesterday... only a year and half after purchase!! Its completely dead and Panasonic says its beyond the one year warranty. What a piece of junk!! I will NOT be buying another Panasonic microwave.

After contacting Panasonic again in early August of 2013, a replacement microwave was delivered to my home around mid of August 2013. It is a refurbished microwave and an exact same model replacement. As of today, September 9, 2013, the replacement microwave has been working flawlessly. I hope it will stay that way for a while. Thanks Panasonic for the resolution, even though it took months and cost me a lot of time off from work and money as well. Most importantly, thanks to Consumer Affairs for the impact and effect that it has in this resolution.

Got a model NN-SN686S for Christmas 2016. It lasted 3 weeks. Got up one morning. Went to heat me a cup of instant coffee and the Microwave was dead, no power, no clock, no nothing. Went to Panasonic website, my model was not yet on the help available list... Called customer support to Contact Panasonic. They gave me a different phone number to call about microwaves. They have a machine that answers that number saying the department is closed to call later. Panasonic is of No help what so ever with its products. I returned the microwave to the place I purchased it. Got another one Only because its all the seller would do. Just got this replacement Panasonic microwave. I have no idea how long it will last. I have Zero Confidence in Panasonics garbage electronics.

My Panasonic microwave caught on fire in my kitchen. I emailed to let Panasonic know. They told me because it was out of warranty they would give me 30% off a new one. I do not want another Panasonic, it CAUGHT ON FIRE!! They seemed not to care about their product catching fire. I have since learned it has happened many times before.

Stainless steal Panasonic Inverter Model NN-SN778 - Bought this about a year ago for around $200. Now the door latch has quit working properly, therefore causing the light to stay on and the function not to work at all. I called the Panasonic about this issue @1-800-211-7262. They said they could direct me to a repair dealer where I would have to pay to fix it. Or I could just buy a new one. I said this is posted all over the internet. This is a manufacturing defect. They said this is the first they have heard of it. Yeah right! Way to stand by your product and brand name. I will be purchasing a new microwave and I guarantee you it wont be Panasonic. In fact I will never buy ANYTHING made by Panasonic again.

When you Google microwaves lifespans it estimates 10 years on average. This one is 5. Works well but paint is peeling on the bottom. Had already been replaced once. Warrantied one year. No customer service. 100 dollar piece of crap NN3725.

Microwave that stopped working after six months - The door hinge on the Panasonic microwave is broken. It will not open or close properly. Sometimes, the unit will turn on with nothing in it and other times, it will just leave the light on in the system. It doesnt work properly. They suggest I drive it to a service center and they might fix it for free.

Panasonic microwave has self-timing or manual timing, a minute button which is used very often. The self-cook is easy to set and the food is perfect every time. Also, the cost was reasonable for this fine product. The microwave fits nicely on the countertop. It has a turntable which makes turning the container continually not necessary. It holds larger size containers which makes it easy to cook a goodly quantity of food. I do recommend Panasonic.

I’ve had my Panasonic 1100 microwave for over 20 years, and it’s still going strong, except light went out. Difficult to change bulb, so I just left it alone. I’m ready for a new microwave, and will get the same model.

Unit rocks on counter, (somehow the entire unit is twisted) and door hangs at an angle, Panasonic is charging me a 15% restocking fee for an item they cant resell plus return shipping! I have only owned microwaves from Panasonic, they have made their last dollar off of me. 1.6 Cu. Ft. Built-In/Countertop Cyclonic Wave Microwave, Order Number: ** Order Date: Jan 22, 2017, arrived 2/18/17. NOT WORTH THE WAIT!!! I HAD PLANNED TO EXCHANGE IT, BUT I AM NOT PAYING FOR THE RETURN POSTAGE!!!

I bought a Panasonic microwave from Canadian Tire and it broke after 31 days and they told me it was over the warranty that I would have to pay to repair it. I thought Panasonic was a better company.

I bought a Panasonic Microwave NNSB646S to replace a 15 year old Sharp that we loved until it failed. The Panasonic meets most of our requirements. It is a No Frills, easy to use model with some exceptions. The interior light does not come on when the door is opened. It does come on while in use. Why does it not come on when the door is opened & needed? The control panel is not backlit making it impossible to read the button when programming it. How much did Panasonic save in leaving off this feature? Unlike our earlier Sharp microwave, the Panasonic burns the food on the outer circumference while barely heating the interior product being heated. The button on the lower right to open the door is recessed and hard to push. The door spring is too strong or the catches are not designed correctly making it slam hard & make a loud noise when the door is pushed closed. The noise invariably wakes up the grand-baby in the next room. We can live with these inadequacies, but it could have been made much better.

This is my third Panasonic heat pump. I had moved into a new property that just had gas and our old heat pump stayed at the old property which was hard to leave behind because it was good. So I decided to get another heat pump after working out what to go for I went for the 80VKR the beastie 9kw heating 8kw cooling. To be honest I was worried about the heating bill. I had taken screenshots of the usage kw from the old heat pumps from Panasonics rubbishy wifi app. One heat pump was a 50TKR and the other 60VKR. Now you are not going to believe this but I am getting better economy on the Z80VKR than the other 2. In my usage for this winter I've used 222kw over 3.5months the Z60VKR over one month in winter 214kw. That is crazy I know two different houses but the Z80VKR has a bigger area to heat. Get this though the other day I turned the Z80VKR right up and and I compared it to a usage and time and outdoor temperature of the Z50TKR set at a lower heat temp and the Z80VKR was more economical if you take in the set temperatures and time it was used. I have all the screenshots to provide what I am saying. Please don't listen to the rubbish if you get an oversize heat pump it will short cycle and use more power this is not true. I did an experiment and I turned the heat pump down to 16c in heating mode and put it on quiet for 14hrs it used 2.4kw in that time that's 0.171kw per hour.

I had my first Panasonic combination microwave for over 12 years and only replaced it as concerned about its age. Turned new virtually identical microwave on full power to cook McCans frozen potato for 4 minutes as a 1000 watt unit. After 3 minutes the door was in flames. Fortunately I was in the room to put the fire out reducing the damage. As an OCD cleaner I was annoyed when John Lewis staff called me to collect the repaired Item that the reason this had happened was because there must have been food debris on the door that a leaflet informing me how to clean it in future was supplied.I called Panasonic as the unit was in new condition as far as clean was concerned getting nowhere as my only concern is to ensure the machine is now safe for use. I called Panasonic. The agent that answered first of all did not understand what 1000 watt meant and informed me that You have to completely defrost all products before putting them into the microwave. I asked as I had followed the potatoes instructions, How mad was this? She didnt even understand the meaning of buying frozen food and using a microwave to cook them, refused to let me speak to someone else and left me totally confused.

We bought this microwave at a Sams club in July of 2011. It started giving us trouble with the door switch in January of 2012. I contacted Panasonic customer service. I received the Sorry sir, but your warranty is expired excuse. I lost the receipt so I couldnt take it back to Sams. The problem is not so much the switches, but the poor design that Panasonic has. They have the entire switch assembly screwed to a flimsy piece of sheet metal which buckles under the stress of the door closing. This makes it where the switches never get tripped to complete the circuit for proper function. So we still have this piece of junk microwave and hope to replace it in the near future. Definitely not with a Panasonic, maybe a Kenmore. The one we had before this piece of crap lasted 10+ years.

We have a Panasonic model NN-SN667B that recently started shutting down the WiFi and televisions in our home. This didnt happen originally with the microwave. I called Panasonic customer service and claims departments and they told me this was normal. I sent the microwave back to them for evaluation and they found no problem with the microwave and said theyre returning it to me. I will not be using this microwave in my home and risk exposing my family to microwaves going throughout the house.

Panasonic Model NN-H965 WFX - I purchased the microwave from Best Buy end of March 2014. It suddenly stopped working first week in August 2014. Will not run. Display on front says Close Door even though the door is closed. Unfortunately did not buy Best Buy extended warranty as they would have replaced the unit. Now have to contact Panasonic. Did not last even a year! Made in China it says on the unit. The quality and longevity of the unit proved that statement to be true!

Our Panasonic microwave is a great powerful microwave thats big enough to fit my stoneware deep cover baker from Pampered chef. Thats a win for this family. I do keep a sharp eye on it when making popcorn, it does not take the normal recommended time for popcorn!

I purchased a Panasonic microwave just 2 years ago. Model #SN671S, it worked well. Then in just 2 years the display disappeared. Really? I paid around $300.00. Its now at Costco for $99.00. Did Panasonic dump these at Costco? Very unhappy with only 2 years of light use. I wont buy Panasonic again.

Panasonic TX43 GS352B. Bought in UK with 6 years warranty. Very good picture and sound on 43 inch led tv. We have had recent Windows 10 update which affected broadband router but once sorted out the smart tv works very well. Not fault of Panasonic which some owners seem to be confused with. The tv is ok, it is the configuration with existing router which causes any problems. At £279 it is an extremely good buy. The travel programs are exceptional with the wide panoramic screen. The colours are sharp and natural and the Dolby sound suits are needs. This is my 3rd Panasonic tv over past 18 years and they get better as technology improves each time.

I bought this microwave December of 2014. All of the sudden there is no power at all. Ive contacted customer support. There is only a 1 year warranty. I contacted the repair shop that the customer support recommended. It will be $150 to have it repaired. I think this is absolutely ridiculous. The microwave I had before was a hand me down and lasted me 7-8 years! This product should be recalled. It is absolutely absurd that this $160 microwave lasted less then 2 years! What a horrible product! Panasonic Inverter microwave model number NN-SN778S.

Ive never had any problems with this microwave in terms of cooking. It does a really great job! The one thing it does that drives me nuts is that the glass tray, when revolving, will sometimes hop off its track and keep the tray from turning properly. Its a little tricky to get it back in place.

The microwave will not power on and it is still in the warranty period.

We have a Panasonic 1200 watt 2.2 cubic foot microwave. It has a popcorn setting that actually works, I don't know anyone that likes the smell of burnt popcorn. Inverter turbo defrost which is the reason we bought this microwave again. (I rather one died from pouring water on it by accident). It's is a great feature if you have lots of meats that you defrost from your freezer before preparation this makes almost any meal, an easy to make, don't have to defrost overnight, or worry about the microwave scorching it meal.

This microwave has a great price for an 1100 wattage oven! This microwave is easy to clean, compact size, very roomy, heats wonderfully! Love the quick start buttons on the touchpad. Easy to read instructions. I always buy Panasonic because of the longevity of their products!

Panasonic Microwave NN-SN960S - After only 1 year the turntable would continue turning after door was opened and microwave would shut off after only running 5-10 second. Eventually the only way to keep it operating was to slam door until it finally stopped running completely. Have taken apart and upper door switch has singe marks on it and red spring loaded button does not pop out so hope new switch will work if can get.

I was cleaning the microwave and a panel inside, which I thought was metal, where my finger went right through like it was a piece of paper. Now, I dont know if the microwave is safe to use. I could have gotten shock or worse.

The microwave works ok but the revolving plate doesnt sit on the bottom easily. You have to wiggle it on until it finally drops down correctly. The door and area around the controls are hard to clean well.

I purchased a Panasonic microwave NN-SD698S fifteen months ago. It stopped working with an H98 error. I E-mailed Panasonic. They replied to contact the authorized service. The service person said it would be a $225 job. I called panasonic. They said sorry, you are out of warranty. I asked for a supervisor. They put me on a lengthy hold three times, then said all supervisors were busy, they would call back within 48 hours. I insisted on waiting. A supervisor suddenly came in two minutes. The suggestion was to buy a new one. This is legal stickup! How could the authorities allow companies to violate consumers like this, especially when so many have had similar issues with Panasonic microwaves, is beyond me. This affects our society, because the ripple affect is that a ripped off person rips off another person to compensate, and this transcends into a degraded society.

The stainless steel finish looks good, has great power (1200 watts), and the Panasonic name is one of the most reliable for microwaves. Has enough features to make a good job of everything without being overly complicated.

This is a great microwave. Its three years old. Turbo defrost inverter system. Its the NN-SN778 model. Has all the good presets like for popcorn setting, sensor reheat, sensor cook and many other great features. I bought it at Walmart. It was under two hundred dollars. A great value.

Panasonic NN-SF550W: I was heating some vegetables while I was in another room. I smelt an acrid, burning chemical smell and saw clouds of smoke pouring out of my kitchen. I had to go through the smoke which irritated my eyes to turn the microwave off. I then had to take it outside. The smoke was coming out from behind the keypad and lower portion of the microwave on the same side was too hot to touch. I immediately emailed Panasonic to report the fault and asked for safety data information in regard to the smoke as the smell, its effect on me and the inability to remove the smell suggested it may be hazardous. I received a phone call from Panasonic in regard to the email. They asked what I was heating, what container I was using etc apparently overlooking the details of my email. The customer service officer then asked me to return it to a Panasonic customer service centre. I responded that they could send a courier to which they declined. I received an email from them the same day requesting purchasing information and for me to return the appliance to them. I noted that if they assessed it and determined it wasnt a fault I would have to pay for the assessment. No apology for their product smoking out my kitchen, no safety data sheets, no concern for my health or exposure to whatever the smoke was that their product produced. I will not be purchasing another Panasonic product and will have it assessed by an INDEPENDENT professional before approaching Panasonic again.

Have had microwave fan combo for 11 years. Used every day. No problems or concerns. Programs logical and useful. Control easy to read. Excellent finish. Easy to clean. Moving soon. Will buy another Panasonic for sure.

My Panasonic microwave is a good looking appliance and works effectively, although it uses a lot of power and I live off solar. The only real complaint I have is the keypad is not as touch sensitive or as easy to use as I would like. You really have to push hard and dead center to select your functions.

Panasonic NN-T945SFX Microwave - I was cooking and I heard a loud cracking noise. I opened the microwave and the tray was in multiple pieces. I had to toss my food because it had small pieces of glass in it. I called Panasonic and these trays are on back-order and I believe it is because this is something that is common with this model. I will not replace this tray. It is almost as much as a new microwave, and I have to wait for the part, and not trusting that the new tray will be safe to use.

I just wanted to say that the same thing happened to my Panasonic microwave. The door was very hard to close and then the clip inside that holds the door shut broke. Its just not fair. I thought Panasonic was one of the top brands. But now that I hear all these other people who were snubbed, I was sure they would stand behind their merchandise, not right to do to your loyal customers. And Im a customer who loved them, I was always telling my friends to get Panasonic, its the best. I have many things by Panasonic. I wont be saying that any more. Its too bad that they came down to those other businesses level. Sounds stupid, but I feel a little heart broken.

Nice size microwave but have always had problems with the door closing without slamming it. It also now has an electrical sound that may indicate that it is not functioning properly. It has been difficult to get service questions answered or to find a replacement for this space in our kitchen.

I bought my Panasonic microwave about four years ago and had no problems until today when we were using it. The thing started smoking bad with a burnt smell. I opened it up and the inside started on fire. I would like Panasonic to replace it. There should be a class action lawsuit against Panasonic. This is dangerous and a fire hazard.

Purchased microwave 13 months ago and now door wont close (not a spring problem). Also have had problems with wifi reception when microwave was in use. Will not buy this brand again. Purchase was made at Sams Club.

I purchased my 50 inch Panasonic TV from Circuit TV who has gone out so long ago I forgot when I bought it, The picture is as good as it was when I bought it. I would like to buy New smart TV but I can not. The picture is as good as the Vizio smart TV I bought last year. Hopefully it keeps working and looking as good as it is today. Panasonic in my opinion is a or was a great TV. Knock wood after writing this Nothing happens to my TV. By the way I paid $ 2500.00. Today I can buy a similar TV for Around 500.00 to $ 800.00 and get a nice TV but I doubt it would as long as my Panasonic. My family has gotten some great entertainment from this TV. I only wish they still made this brand of TV.

I received this microwave as a gift from my son. I changed my whole way of looking at microwaves. I love it because it works the way it should and its simple to operate. Also, it does all you want it to and more and its large capacity and a way to thaw or cook without heating zones. Love the turntable, love the turbo thawing and heating. Just love it because it is new. Its a fat cat, this is where its a machine.

I have had the Genius 1250 Microwave for many years and had been happy with its performance. It cooks normally and the turntable stops rotating and the light goes out at the end of cooking. However, when you open the door, the light goes on and the turntable starts rotating again even though the microwave is not cooking. I suspect it is a bad door switch or failed mounting of a door switch. I have heard of this problem but dont know how common this failure is. It is out of warranty.

I live at 960m in NSW, so it's cold in winter but it also gets hot in summer. This unit is excellent for cooling the whole house (mine is not large) at night in summer; it's perfect for in between seasons and with it's timer, great for setting warming and cooling times ahead of when you need them. Like all heating, in the dead of winter when temps get 0˚, it's functions best with a reverse cycle ceiling fan to distribute the heat. The unit is relatively quiet but it is necessary to increase the TV volume when the fan is on more than low. The unit is compact and was installed easily. The last unit I owned was different brand and worked okay but wasn't worth fixing. Technology has improved these products over the years. Would be expensive to run in cold climates if you are home a lot.

My Panasonic SN7979 is a little over 5 years old. And not one year after the 5-year warranty on the magnetron tube did the microwave stop working. Shuts off after a few seconds and smells of burned plastic and overheated electronics. I cannot be confident that I would want something fixed that burns plastic parts internally and is a fire hazard. The one year warranty on parts is certainly not applicable in fixing it if something like the power supply--transformer or large capacitor is bad. Also, labor is always an expense factor in repairing it at the service center. Might as well consider it a bad decision to purchase a Panasonic Microwave Oven, cut my losses by tossing it and buying a new one by another manufacturer other than Panasonic!

This microwave is not performing well. When we heat food macaroni for example it heats partial, only some of the food in the plate. Its cold with the same temperature when we took it out of the refrigerator and the other side of the same plate is hot and smoking. When we do popcorn same results. We contacted customer service and we were not satisfied with the lack of knowledge Panasonic person provided over the phone. We hate to return it back but we will wait for a better deal of another brand and will ditch this junk Panasonic microwave.

In October 2014 I purchased a Panasonic microwave model NN-SA661S. Went to warm up a bag of popcorn this morning and the inside caught fire... The bag of popcorn was fine and unpopped but now the right side of my microwave is burnt up. Still under 1 year warranty. Called to file claim and was told they will get back to me within 24 hours...

This microwave stops working after 5-6 seconds and you have to open the door and slam it and restart it. I purchased it from Target on 11/27/11. It started doing this a couple of months ago but infrequently, now it does it numerous times a day. I sent an email to Panasonics customer service and was told to call for an authorized service center for repair. After reading all the complaints on here I gather that is a waste of time but Im curious to see what they will say. My son bought the same microwave on my recommendation and his is having the same problem, his also has a part, which I thought was metal, that fell off when the microwave was being cleaned. Turned out to be just a piece of heavy paper and the part that held it in broke off so its loose now and falls off all the time.

The latch mechanism gets loose so often that it no longer works, period. I tightened the screws as the YouTube video shows and made sure not to strip the plastic where the metal screw goes. My daughter spent $159 at Walmart for it as a Christmas gift which I greatly appreciated. But I feel this is a substandard microwave. The part that receives the screw should be metal. Im replacing it but not with a Panasonic product. Dont throw your money away on anything with plastic latches. You wont find anything worthwhile at Walmart as far as microwaves go.

My Panasonic NN-ST642W microwave works ok to good.. but my dilemma is when it is running it cuts off my wifi connection from the other room through the house past the kitchen. Is my microwave leaking waves? Cant see it or feel it.. but my smartphone knows... Ideas? Time for a new one or just wrap it up in aluminum foil??

Out of all the brands Ive had such as Sanyo and Samsung, the Panasonic microwave I have has been the most durable long lasting one. It also heats up food really well in very little time whereas other brands take twice the time and heat.

After about 9 months of use our Panasonic Microwave Model NN-SN966S failed to remain on. About 2 seconds into the power on the display went dead and the unit would not power up or perform until the power plug was removed from the wall and then plugged in 30 seconds later. Then the same problem occurred after the start button was pressed. Well, I tried unsuccessfully to get Panasonic to repair or replace the unit still under the 1 year warranty to no avail. They kept giving me the runaround; first repair place (PE Americas) didnt work on microwaves; try panacare.us@panasonic.com they said. So, I got nowhere with them either. They sent me to a place 80 miles from here and they too dont repair Panasonic microwaves. I gave up. They dont stand behind their warranty and their product doesnt last long.

We have always purchased Panasonic microwaves. Our last microwave is over 20 years old and still works well. The one before that was 15 years. We didnt upgrade the microwave when we went to stainless appliances. It is working so well. Why change it?

Microwave set on fire. I was heating a microwaveable item I have used many times previously. Luckily I was beside the microwave. A few seconds Into the time, I saw flames inside. The metal plate on right hand side has a hole in it now where the flames were and is burnt. I see another person reported this. I loved this microwave but will never buy another one. Could have been a disaster!

I bought this microwave, because the last one I bought gave out with in less than a year. So I decided to take a chance with this brand. It has been a very good purchase. I have had it for about 5 years or longer.

Cooks evenly and correctly from directions. It has been very dependable for 15 years and still counting. It is. (the Genius Premier 1100w. It is an amazing microwave!)

Panasonic has worked for me perfectly over 15 yrs. It cooks everything easily, fast. It is reliable, no repairs. Even heat, sturdy, easy to clean, good size for any place. Looks fine. Lightweight, easy to clean. If I ever replace it, I will get another Panasonic. I wondered if people actually do think about microwave names. Panasonic is the winner for me through actual use. I just hope I can find that brand whenever I might need another.

I like its size and it fits where I need it. Its really a nice microwave and seems to cook well although I dont cook main meals in microwave. Usually just warm ups or quick frozen meals. Last microwave I had started when you hit the 30 sec button but this one you have to hit 30 then start. Would like more timer options, just a minor thing that I wish was different.

Do not buy! The Panasonic Inverter microwave! Nearly caught on fire after only one minute of use. The whole house was filled with smoke and the microwave was ruined. Luckily, I was near the microwave when it occurred because it could have ended tragically. Since it was less than a year old, I contacted Panasonic and they were not interested in making it right. I will never purchase a Panasonic product again.

In Jan 2013, we purchased the NN-H965BF microwave from Best Buy to replace the previous Panasonic microwave that had lasted over 16 years. The longevity and similar controls operation was the logic behind our purchase. We try to stick with what works. HOWEVER -- the hard closing door was immediately obvious. We went back to the store and felt the door on a display unit and it was the same way so we just figured that was how it was designed and as long as it seemed to function OK just leave well enough alone. Fooled us -- Did not last 1-1/2 years before it really started acting up and having to slam the door to get it to run, then not at all -- Call to Best Buy and Panasonic only got the unconcerned response -- its out of warranty and you must take it to an Authorized service center. If they are not paying for the repairs then I get to take it to whomever I want -- Tear down revealed upper door hook cracked (but still looked OK) with interlock switch pressure causing the hook to move up away from the switch lever and failing to activate the switch - second issue was the massive pressure required to close the door was bending the switch mounting bracket letting the assembly get out of alignment -- Panasonic engineering dept should get fired over this one seeing as it appears to be a systemic problem with their newer units. Parts were less than $20 but as this was an obvious conspiracy to increase profit margins instead of Quality, this will be my last Panasonic.

Updated on 06/22/2020: The Invertor Technology works well until it doesn’t. The problem is that the magnetron and the inverter are notoriously prone to early failure, more so in Panasonics, as internet and shopping site reviews everywhere illustrate. H98 error code less than 2 years old. Two weeks attempt to speak or contact anyone from Panasonic. 800 number menus with automated responses or 20-minute wait times. CHAT. wasn’t working. Called nearest authorized repair center 130 miles. “Can’t help you”. Was told to call 800 number in Romania who will get in touch with Texas who will get in touch with Salem Supply Depot, only repair center who will contact you. Tried CHAT again. Offshore “Steve” read from scripts, wasn’t very articulate and simply offered platitudes and apologies. Kept going around in circles. Asked for contact with someone in the States. His response: “Is there anything else I can help you with.” Wrote back, “Yes, you can answer the questions I just posed.” I ended telling “Steve,” It’s been the most fruitless conversation I can ever recall having. Shipping round-trip 260 miles is expensive for 41 lbs. I have a perfectly competent and reliable appliance repair center in my city. Panasonic wouldn’t entertain the idea of sending a magnetron so I could have it done locally. But it’s unconscionable that Panasonic execs refuse, even for the sake of good will, to accommodate customers with products that are designed for failure right after the service warranty expires. And Panasonic offers a 5-year magnetron warranty but it is impossible to use. Not only is shipping to a distant repair center expensive but the procedure is convoluted, contacts are unintelligent, and logistics are unreasonably burdensome. And Panasonic knows this. They can warranty the magnetron for 50 years. It wouldn’t matter to them. I purchased a Panasonic radio that I’ve had for over 55 years and it works perfectly.Panasonic was known as the most reliable name in electronic products. It’s shameful that the CEO’s of Panasonic’s appliance division have allowed quality and service to devolve into mediocrity. Any microwave should last longer than two years. We will all be better off with the longevity of a traditional transformer or coil and a magnetron at full power than an inverter magnetron, and with any other maker than Panasonic. Shame on Panasonic CEOs for allowing what once was the reigning electronic company, known so well as epitomizing quality and customer service, to descend to this, such a lowly level.Original Review: Panasonic Microwave NNSE785S with H98 error, less than 2 years old and Customer Service unwilling to do anything. Called nearest authorized repair center 130 miles. Was told have to call 800 number in Romania who will get in touch with Texas who will get in touch with Salem Supply Depot, only repair center. They wouldnt even entertain the idea of sending the magnetron so I can have it done locally. Magnetron and inverter technology is prone to failure as internet reviews will show. But its unconscionable that Panasonic execs, for the sake of goodwill, refuse to accommodate customers with products that are designed to fail right after service warranty expires. And they offer 5 yr magnetron warranty but it is impossible to use. Not only is shipping too expensive, but the procedure is convoluted and contacts are unintelligent. Offshore staff read from a script and offer platitudes. Will be better off with the longevity of a traditional magnetic coil than an inverter, and any other maker than Panasonic. Shame on Panasonic CEO for allowing what was once the reigning quality and customer service electronic company to descend to this lowly level.

We love the all features, power, appearance, size, turntable, keypad, color, everything. We are a very very happy with this microwave. Panasonic is awesome. I dont know what else can I say. It does everything we need very well. I use it mostly for defrosting frozen breakfast biscuits.

I purchased a countertop Panasonic microwave in August 2014 and it is already broken. The door would not shut and I could not see anything which would of prevented it from shutting. When it finally shut, the PLASTIC door latch broke off. There is a latch on the top and one on the bottom of the door. I would have thought with one latch still operable it would have still worked but it does not. It will no longer cut on at all. I tried calling the store where I purchased it but they said I have to send it back to Panasonic for repairs. By the time I pay for shipping and the hassle of shipping along with not having a microwave for weeks I will no doubt end up just buying another one but it will NOT BE A PANASONIC!

We found that the button for the door sticks. It should last longer than three years before something like that happens. And, that we own two different Panasonic Microwaves. One ends and it shows Enjoy your meal after it is done. We enjoy seeing that as it reminds us that something is in the microwave. The other does not and just goes back to the time. We love the power settings for the Panasonic as it is a constant low if different power settings are used. Other microwaves do not do that and that is why we keep buying Panasonic Microwaves.

I received a Panasonic Microwave Model NN SN 968B as a gift for Christmas 2012. I sent in the warranty card on 1-4-13. Aug. 10, less than 8 months later, the door latch broke leaving the microwave inoperable. I called the 800 number and was told, Sorry, you have to pay for the repairs, because I didnt have the receipt. I explained, Its a gift, and I did send in their warranty card with all the info on it. I was told, Thats not good enough. Well I dont understand why then do we send those cards back if they wont honor them. I dont make a practice (and I really dont think anyone does) of asking for all my receipts for gifts I get. I have sent Panasonic an E-Mail to their Contact Us line and am waiting for an answer. I have read the reviews and it seems Panasonic has a door latch problem but doesnt want to address it. Any help would be appreciated. I have a perfectly good microwave that wont work because the door wont close. I feel I should not have to pay to get this fixed.

My Panasonic microwave starts on its own when you open the door. Zap! Panasonic says dont worry about it. Their suggestion: its not worth fixing. Buy a new one. Guess I will, but not one of theirs. Right?

SN661S - If anybodys thinking about buying a Panasonic microwave or any product from them BEWARE. Our microwave needed one repair under warranty and then needed the same repair 6 months later when it was out of warranty. The repair place wouldnt fix it and Panasonic wont replace. After 4 hrs on the phone over a 1 month period and getting a form from the repair company saying they wont fix the same repair twice, I finally gave up after an hour on the phone today. Ill never buy another Panasonic product as long as I live.

I brought NNST762S. It was fine for a year. It started burning the microwavable bowls and food. This is really a safety hazard and I think these microwaves should be recalled/banned. Till now it has burned/busted/melted many microwaveable bowls including a very very thick/hard kids microwavable bowl. Also, every other day it is burning the food. I have ordered a new microwave and I will throw this crap after I get my new one. I will never buy a Panasonic microwave again.

I've had the microwave for 30 years and it is STILL going strong. It has the old fashioned push button operation, no computer stuff, VERY easy to operate, and I can read the numbers easily. Enough said.

This is no complaint. Just wanted to say as I was wiping out my microwave I realized that Ive had it almost 29 years. It is a Panasonic Genius Model NE 7960 and it has never needed a repair, looks as new as the day I bought it and I tell everyone how old it is. Used it with 3 children and now use it mostly to heat things and thaw things. Paid $350 for it which was a lot as I am a widow raising the children at the time. Ive been more than satisfied with it and would buy another if necessary. Thank you for an excellent product and others that my family have purchased.