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Panasonic Microwave Repairs
Panasonic Microwave Repairs

Panasonic Microwave Repairs

If you're looking for help fixing your Panasonic Microwave, look no further! Our comprehensive Panasonic Microwave repair guide will explain common issues, provide tips, and maybe show you how to repair your appliance.

Panasonic manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Panasonic appliance repair from experienced professionals, your local Appliance Helper can help.

Panasonic Microwave not heating 
The diode converts the A/C power output of the transformer to D/C, doubling the voltage to nearly 5,000 volts. This high voltage powers the magnetron to heat the food. If the diode burns out, the magnetron won’t receive enough voltage to operate, preventing the microwave from heating. When the diode fails, it is often visibly burned out. Inspect the diode and if the diode is burned out, replace it. If inspecting the diode proves inconclusive, test it with a multimeter that uses a 9-volt battery or put a 9-volt battery in series with the diode. When the leads are reversed, the diode should only have continuity in one direction. (Warning: The microwave oven can store a lethal amount of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the high running voltage and the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the diode.) 

Panasonic Microwave not working 
If too much current passes through the microwave circuitry, the line fuse will blow. If the line fuse blows, the microwave won’t start. To determine if the line fuse is at fault, use a multimeter to test it for continuity. If the fuse does not have continuity, replace it. In addition, you should investigate and resolve the problem that caused the fuse to blow. If you don’t resolve the underlying issue, the new fuse will blow too. (Caution: The microwave oven can store thousands of volts of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the line fuse.) 

Panasonic Microwave light bulb not working 
The light bulb itself might be burned out. Replace the light bulb before replacing any of the parts associated with the light bulb. Before replacing the control, check the light bulbs, sockets, and wiring. If these parts seem to be working properly, test the control board with a multimeter to determine if it sending the correct voltage to the light bulb socket. If the control board is not sending enough voltage to the light bulb socket, replace the control board. 

Panasonic Microwave shuts off after a few seconds 
A door switch might be failing intermittently. Check each of the door switches for signs of overheating, arcing, or burning. If you don’t see any obvious signs of failure, use a multimeter to test each switch for continuity. If any of the switches is visibly damaged or only has intermittent continuity, replace it. Control boards are often misdiagnosed—before replacing the control board, first check more commonly defective parts, particularly the door switches. If all of the other components are working properly, replace the control board. 

Panasonic Microwave turntable not turning 
Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it. If the microwave turntable is not turning the glass tray drive coupling could be broken or stripped out. Gently pull the coupling off the drive motor shaft to inspect the drive coupling for damage. If the microwave turntable is not turning the glass tray support could be broken or stripped out. Gently pull the support off the drive motor shaft to inspect the tray support for damage. 

Panasonic Microwave buttons not working 
To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad. To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel. To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, replace the user control and display board.



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Panasonic Microwave Error Codes, Panasonic Television Error Codes, Panasonic Heat Pump Error Codes,

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Panasonic Microwave Troubleshooting, Panasonic Television Troubleshooting, Panasonic Heat Pump Troubleshooting,

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Product Reviews:

My Panasonic SN7979 is a little over 5 years old. And not one year after th
My Panasonic SN7979 is a little over 5 years old. And not one year after the 5-year warranty on the magnetron tube did the microwave stop working. Shuts off after a few seconds and smells of burned plastic and overheated electronics. I cannot be confident that I would want something fixed that burns plastic parts internally and is a fire hazard. The one year warranty on parts is certainly not applicable in fixing it if something like the power supply--transformer or large capacitor is bad. Also, labor is always an expense factor in repairing it at the service center. Might as well consider it a bad decision to purchase a Panasonic Microwave Oven, cut my losses by tossing it and buying a new one by another manufacturer other than Panasonic!
Published: November 12, 2015
Joe of San Diego, CA
Source: consumeraffairs.com

We bought this microwave at a Sams club in July of 2011. It started giving
We bought this microwave at a Sams club in July of 2011. It started giving us trouble with the door switch in January of 2012. I contacted Panasonic customer service. I received the Sorry sir, but your warranty is expired excuse. I lost the receipt so I couldnt take it back to Sams. The problem is not so much the switches, but the poor design that Panasonic has. They have the entire switch assembly screwed to a flimsy piece of sheet metal which buckles under the stress of the door closing. This makes it where the switches never get tripped to complete the circuit for proper function. So we still have this piece of junk microwave and hope to replace it in the near future. Definitely not with a Panasonic, maybe a Kenmore. The one we had before this piece of crap lasted 10+ years.
Published: October 18, 2013
Shane of Benton, IL
Source: consumeraffairs.com

My microwave was returned to WM Canada but Panasonic graciously still sent
My microwave was returned to WM Canada but Panasonic graciously still sent me a new microwave! This microwave is above and beyond the model it replaces and about twice the price. You have my business in the future for TVs and more! Thank you, E.P., of Panasonic Canada!
Published: January 24, 2013
Jody of Sioux Lookout, ON
Source: consumeraffairs.com

In October 2014 I purchased a Panasonic microwave model NN-SA661S. Went to
In October 2014 I purchased a Panasonic microwave model NN-SA661S. Went to warm up a bag of popcorn this morning and the inside caught fire... The bag of popcorn was fine and unpopped but now the right side of my microwave is burnt up. Still under 1 year warranty. Called to file claim and was told they will get back to me within 24 hours...
Published: August 5, 2015
mallorie of Lawton, OK
Source: consumeraffairs.com

My Panasonic 1000W Genius Premiere microwave came with my house when I boug
My Panasonic 1000W Genius Premiere microwave came with my house when I bought it, but that was ten years ago and the microwave is still working fine. I havent noticed any decrease in output power in the last decade. Id recommend it.
Published: December 14, 2015
Paul of Auburn, GA
Source: consumeraffairs.com

My Panasonic NN-ST642W microwave works ok to good.. but my dilemma is when
My Panasonic NN-ST642W microwave works ok to good.. but my dilemma is when it is running it cuts off my wifi connection from the other room through the house past the kitchen. Is my microwave leaking waves? Cant see it or feel it.. but my smartphone knows... Ideas? Time for a new one or just wrap it up in aluminum foil??
Published: March 2, 2017
Terry of Port Coquitlam, BC
Source: consumeraffairs.com

It works flawlessly and has given me NO trouble, lots of power for short bu
It works flawlessly and has given me NO trouble, lots of power for short bursts, refined with power adjustments for strategic use. I chose this brand because in my stint of professional food service, their microwaves performed. I was not disappointed with my decision.
Published: July 23, 2019
Matthew of Harrison Twp, MI
Source: consumeraffairs.com

This is a great microwave. Its three years old. Turbo defrost inverter syst
This is a great microwave. Its three years old. Turbo defrost inverter system. Its the NN-SN778 model. Has all the good presets like for popcorn setting, sensor reheat, sensor cook and many other great features. I bought it at Walmart. It was under two hundred dollars. A great value.
Published: December 26, 2020
Frank of Lansing, MI
Source: consumeraffairs.com

After contacting Panasonic again in early August of 2013, a replacement mic
After contacting Panasonic again in early August of 2013, a replacement microwave was delivered to my home around mid of August 2013. It is a refurbished microwave and an exact same model replacement. As of today, September 9, 2013, the replacement microwave has been working flawlessly. I hope it will stay that way for a while. Thanks Panasonic for the resolution, even though it took months and cost me a lot of time off from work and money as well. Most importantly, thanks to Consumer Affairs for the impact and effect that it has in this resolution.
Published: January 1, 1970
Felix of Lawrenceville, GA
Source: consumeraffairs.com

I got this microwave to replace a larger one which was having issues after
I got this microwave to replace a larger one which was having issues after 15 yrs. After 2 mo this new one started squeaking and sometimes the plate wouldn’t turn. From the very beginning, there was an issue with the door opening button. I’ve had about 4 microwaves and this one is garbage.
Published: July 11, 2019
Dianne of Midvale, Utah
Source: consumeraffairs.com

My Panasonic Microwave, m/n NN-SN661S, caught on fire. I had to unplug it t
My Panasonic Microwave, m/n NN-SN661S, caught on fire. I had to unplug it to make the microwave stop and to put out the flames. I contacted Panasonic and they offered me $30 in compensation but I had to agree to release them from any additional claims.
Published: January 11, 2017
Anthony of Moorestown, NJ
Source: consumeraffairs.com

I purchased this microwave from Best Buy on April 30, 2016. Two days ago wh
I purchased this microwave from Best Buy on April 30, 2016. Two days ago while microwaving macaroni and cheese, gray smoke came from both sides of the microwave, nearly caught my house on fire. The macaroni and cheese had only been on for less than a minute and turned my microwave yellow. I immediately unplugged it, looked at the outlet looked at the back of the microwave and waited for my husband to get home. We read plugged it in the next day and the smoke and smell immediately started again. I called customer service to find out if I need to bring it to a repair center or what could be done. I was told this matter is very serious and my complaint would be sent over to a manager. I was then emailed by a lead consumer affairs employee who asked for pictures and more information.I was then called the next day by the lead consumer affairs associate who was beyond rude and unprofessional. She immediately asked for me to re-explain what happened, then followed it up by saying that it was my fault, that the engineer who reviews pictures stated that I clearly overcooked the microwave, that I need to clean my microwave in, that my warranty was voided. I explained that the yellow discoloration came from the incident. I was at a loss for words with Panasonics customer service. I asked Is this how you back up your products? She told me that I should read the instructions and never walk away from the microwave. She then proceeded to say she has been with the company a very long time. I then explained I could care less. She stated Nothing could be done to buy a new microwave and read the instructions next time.Meanwhile every microwave I have had, has been Panasonic. My previous Panasonic microwave lasted over seven years. I will Never buy a Panasonic product again. After I had this horrible experience, I then reviewed Panasonics customer reviews. It appears to me based on other consumer reports that Panasonic does not back up their products and that they frequently state Go back to the manual. I believe this is Panasonics way of getting out of backing up their products.
Published: August 24, 2016
Jennifer of Royal Palm Beach, FL
Source: consumeraffairs.com

I purchase the Panasonic Genius Model NNT945SF Microwave a little over a ye
I purchase the Panasonic Genius Model NNT945SF Microwave a little over a year ago. Within 6 months, the door would not shut without slamming it. I noticed that the Microwave interfered with my WiFi about this time. At approximately 1 year, the digital screen went blank. I went to Panasonics website and found the local authorized repair shop: Electronic Specialists, 300 Commercial Dr., Fairfield, OH, 45014. The proprietor, John Raymer, diagnosed the problem by phone and said it was the door latch causing the screen to stop working. For $45 he said he would fix the microwave. I asked if the door was not the problem, what then? He said, for $45 he would fix the microwave, no matter what the problem was, and has a 3-month warranty on repairs. I met him at his shop on 11/23/13, which has no set times to be open, and delivered my microwave. I picked it up on 11/26/13, again I had to schedule a meeting by phone. The microwave door was hard to close. It no longer interfered with WiFi. The repair lasted about a week before the screen started going blank again. I scheduled a meeting and returned it. He apologized and said it was mistakenly sent out before being repaired. I was to meet him on 12/6/13 but he never returned calls to confirm a meeting. He didnt return any calls until I called Panasonic directly. Finally he called and said it was repaired. My wife picked it up on 12/16/13. Five days later the screen went blank again. It happened intermittently for a while. It also interferes with WiFi again. But Electronic Specialists no longer answers my call. I again contacted Panasonic USA by phone. I have had to contact them repeatedly and repeat the same approximately 20 times. They forward the information UP TO A MANAGER, who doesnt call back. I finally spoke to Basil. Panasonic denies any responsibility, since it is not a warranty repair. I said they are responsible because I would NEVER have gone to Electronic Specialists if their web-site hadnt directed me there, as their local authorized repair center.Basil told me my microwave was repaired. He did give me an address to MAIL a request for assistance to Panasonic USA (which I only assume is their next line of misdirection and run-a-round). Since the time I spoke to Basil, microwave has completely quit working. It is 1/9/14 and still only about 1 and 1/2 months into my THREE-MONTH WARRANTY from Electronic Specialists. Of that time, the Microwave only worked correctly about 8-10 days. I also wonder if I have been exposed to microwave radiation leaking out of the door of this unit for about 6 months.
Published: January 8, 2014
Jeff of Trenton, OH
Source: consumeraffairs.com

I bought a Panasonic Microwave NNSB646S to replace a 15 year old Sharp that
I bought a Panasonic Microwave NNSB646S to replace a 15 year old Sharp that we loved until it failed. The Panasonic meets most of our requirements. It is a No Frills, easy to use model with some exceptions. The interior light does not come on when the door is opened. It does come on while in use. Why does it not come on when the door is opened & needed? The control panel is not backlit making it impossible to read the button when programming it. How much did Panasonic save in leaving off this feature? Unlike our earlier Sharp microwave, the Panasonic burns the food on the outer circumference while barely heating the interior product being heated. The button on the lower right to open the door is recessed and hard to push. The door spring is too strong or the catches are not designed correctly making it slam hard & make a loud noise when the door is pushed closed. The noise invariably wakes up the grand-baby in the next room. We can live with these inadequacies, but it could have been made much better.
Published: November 30, 2017
Jack of Mustang, OK
Source: consumeraffairs.com

I bought this microwave 14 months ago and the power level button started wo
I bought this microwave 14 months ago and the power level button started working on its own a few days ago. The keypad would start beeping and changing levels without warning. The microwave is out of warranty by 60 days so after 14 months we are stuck buying a new microwave. After reading reviews online, I now realize this is common problem with Panasonic microwaves, so I will never buy another of this brand.
Published: September 7, 2018
TAMMY of Metairie, LA
Source: consumeraffairs.com

Panasonic microwave NN-SN797S - We bought it at Costco after having returne
Panasonic microwave NN-SN797S - We bought it at Costco after having returned the first one of its kind because the door was so incredibly hard to close. This one was slightly better but still very hard closing. The door interlock is on such flimsy metal that it bends when closing the door. The top latch in the door eventually snapped and the microwave stopped working. Its obviously a manufacturing defect, and from what Ive read here it is a common one for panasonic. We will NEVER buy another panasonic anything.
Published: January 11, 2015
patricia of Berryville, VA
Source: consumeraffairs.com

We found that the button for the door sticks. It should last longer than th
We found that the button for the door sticks. It should last longer than three years before something like that happens. And, that we own two different Panasonic Microwaves. One ends and it shows Enjoy your meal after it is done. We enjoy seeing that as it reminds us that something is in the microwave. The other does not and just goes back to the time. We love the power settings for the Panasonic as it is a constant low if different power settings are used. Other microwaves do not do that and that is why we keep buying Panasonic Microwaves.
Published: July 28, 2019
L of Belmont, NY
Source: consumeraffairs.com

Purchased microwave 13 months ago and now door wont close (not a spring pro
Purchased microwave 13 months ago and now door wont close (not a spring problem). Also have had problems with wifi reception when microwave was in use. Will not buy this brand again. Purchase was made at Sams Club.
Published: November 27, 2013
Julie of Toccoa, GA
Source: consumeraffairs.com

I received this microwave as a gift from my son. I changed my whole way of
I received this microwave as a gift from my son. I changed my whole way of looking at microwaves. I love it because it works the way it should and its simple to operate. Also, it does all you want it to and more and its large capacity and a way to thaw or cook without heating zones. Love the turntable, love the turbo thawing and heating. Just love it because it is new. Its a fat cat, this is where its a machine.
Published: January 25, 2017
Sharon of Kernersville, North Carolina`
Source: consumeraffairs.com

I have had the Genius 1250 Microwave for many years and had been happy with
I have had the Genius 1250 Microwave for many years and had been happy with its performance. It cooks normally and the turntable stops rotating and the light goes out at the end of cooking. However, when you open the door, the light goes on and the turntable starts rotating again even though the microwave is not cooking. I suspect it is a bad door switch or failed mounting of a door switch. I have heard of this problem but dont know how common this failure is. It is out of warranty.
Published: December 24, 2013
Steven of Norwalk, CT
Source: consumeraffairs.com

My old Sharp microwave died this morning after 9 years, so I went to Costco
My old Sharp microwave died this morning after 9 years, so I went to Costco to get a new one. They only had Panasonic Microwave available model NN-SA651S for a hundred bucks, a great deal. Came home, removed the dead Sharp microwave and cleaned the counter space under it. Put the new Panasonic Microwave in the space. Plugged in, set the clock and got ready to cook a frozen burrito for lunch. Set the timer for 2 minutes cooking and the thing started cooking. A minute or so later, it stopped cooking. I was thinking, wow that was kinda quick but how come it didnt beep when it was done like my old microwave or other microwaves? The burrito was still cold so I tried to cook it a minute more and that was when I found out my brand new Panasonic Microwave was DEAD. It display code H98, which the manual says the power supply has failed. OMG! Panasonic used to be one of the best and trusted brand and now its just made-in-China garbage. Tomorrow I have to go back to Costco to exchange for another one. Hopefully Id get a better one or maybe the same garbage again, SMH.
Published: April 12, 2019
Son of Suisun City, CA
Source: consumeraffairs.com

Ive had it for 3 years now and it still is working just like it was brand n
Ive had it for 3 years now and it still is working just like it was brand new. I have and will continue to recommend this brand microwave to family and friends. Heats and defrosts foods quickly, I am a very satisfied customer with my microwave. I dont expect it to go out any time soon. For the investment I think the durability and functions are well worth it.
Published: July 6, 2019
Edith of Irving, TX
Source: consumeraffairs.com

I had my first Panasonic combination microwave for over 12 years and only r
I had my first Panasonic combination microwave for over 12 years and only replaced it as concerned about its age. Turned new virtually identical microwave on full power to cook McCans frozen potato for 4 minutes as a 1000 watt unit. After 3 minutes the door was in flames. Fortunately I was in the room to put the fire out reducing the damage. As an OCD cleaner I was annoyed when John Lewis staff called me to collect the repaired Item that the reason this had happened was because there must have been food debris on the door that a leaflet informing me how to clean it in future was supplied.I called Panasonic as the unit was in new condition as far as clean was concerned getting nowhere as my only concern is to ensure the machine is now safe for use. I called Panasonic. The agent that answered first of all did not understand what 1000 watt meant and informed me that You have to completely defrost all products before putting them into the microwave. I asked as I had followed the potatoes instructions, How mad was this? She didnt even understand the meaning of buying frozen food and using a microwave to cook them, refused to let me speak to someone else and left me totally confused.
Published: February 5, 2016
Jackie of Southfleet, Other
Source: consumeraffairs.com

The microwave works ok but the revolving plate doesnt sit on the bottom eas
The microwave works ok but the revolving plate doesnt sit on the bottom easily. You have to wiggle it on until it finally drops down correctly. The door and area around the controls are hard to clean well.
Published: July 22, 2019
Mary Ann of Palm Coast, Florida
Source: consumeraffairs.com

Purchased one year ago, now the door will not close without slamming it. I
Purchased one year ago, now the door will not close without slamming it. I dont know how long before it will not close at all? Tried calling Panasonic. They were no help. Cannot find any repair shops that will work on Panasonic or the cost to repair is as much or more than just buying a new microwave. I paid more money for this microwave thinking it would last longer. Very disappointed in Panasonic.
Published: December 1, 2017
RENEE of Pelican Lake, WI
Source: consumeraffairs.com

Used to be microwaves lasted over 10 years, as others have mentioned. We bo
Used to be microwaves lasted over 10 years, as others have mentioned. We bought a Panasonic NN-H624BF in January 2007. It stopped working in November 2009, with interior sparking preceding. I purchased a Panasonic NN-SN667B in November 2009 - it stopped working in April 2012 (subsequently I bought a fuse, which repaired it, and I have it for back-up.). In the meantime, we purchased another, larger Panasonic microwave in April 2012 (I dont have the model number anymore, as we put it in the dump) - the door became a huge problem by early 2015. I found online repair methods and fixed it, which lasted about a month before it again became necessary to slam it repeatedly in order to get it to close. Finally it would not close at all, so I gave up on it, but I could not find another microwave brand with the inverter technology, so I tried again with a Panasonic NN-SN686S purchased in 10/16. I thought if I went with a smaller one, it would not have the same door problem. And I thought, with all the complaints about the door mechanisms, the new ones would have the problem tackled. Not so - its just a different problem, as this door will shut but now after only 6 months, the mechanism to open the microwave has become very hard to push, and it is only a matter of time before it becomes inoperable. I will resurrect the 2009 model with the repaired fuse when it becomes necessary. When that goes, I will have to do without the inverter technology, as I give up on Panasonic forever.
Published: April 9, 2017
Myrna of Athens, TN
Source: consumeraffairs.com

We have enjoyed the operation of our microwave, but slamming the door latch
We have enjoyed the operation of our microwave, but slamming the door latch to get it to run is just UNACCEPTABLE. We have to slam it so hard, the unit moves back on the shelf every time. Guests are totally befuddled by it and this gives Panasonic a very bad name every time we have to explain what a poor job the engineers did. LOST SALES for Panasonic... which would make it worth their while to fix this for current customers or give us a huge discount on another item. Despite the warranty running out, I truly believe that this should be a recall by Panasonic.
Published: December 6, 2014
Judy of Newcastle, WA
Source: consumeraffairs.com

Microwave set on fire. I was heating a microwaveable item I have used many
Microwave set on fire. I was heating a microwaveable item I have used many times previously. Luckily I was beside the microwave. A few seconds Into the time, I saw flames inside. The metal plate on right hand side has a hole in it now where the flames were and is burnt. I see another person reported this. I loved this microwave but will never buy another one. Could have been a disaster!
Published: December 16, 2018
L. of Other, Other
Source: consumeraffairs.com

It is great. It heats up so fast, anything 1 or 2 minutes and food tastes g
It is great. It heats up so fast, anything 1 or 2 minutes and food tastes great. I found this deal on a microwave and its very nicely made. It stands out and looks good on the counter.
Published: January 14, 2017
Mary of Clayton, GA
Source: consumeraffairs.com

My Panasonic microwave finally bit the dust. I dont blame the brand though
My Panasonic microwave finally bit the dust. I dont blame the brand though as it was 15 years old. I plan to buy another panasonic since I have a trim kit that it must fit. I believe the sizing is still about the same on those microwaves.
Published: July 18, 2019
TG of Seabrook, TX
Source: consumeraffairs.com

When my 10 year old microwave broke down in the middle of the pandemic, I b
When my 10 year old microwave broke down in the middle of the pandemic, I bought my first of 3 Panasonic microwaves. I picked a large model with over 1000 watts. The first microwave lasted less than a week. I heated up a microwaveable heating pad and read later that you couldnt do that. I assumed that I had broken it, so I went out to buy the same well-rated microwave a second time. It broke down 4 weeks later. It had been making a lot of noise and the turn table didnt always turn.I assumed a defective product and took it back to the store and got a new one. This one appeared to work well for the first few weeks. The turntable worked, but made a lot of noise. Last Friday it stopped heating up food, although the timer worked. This was the third Panasonic microwave to break down in less than 6 months. We regularly use the microwave to heat up cooked meals or to defrost frozen meat, but we are a family of 3 and are not industrial users. Do not buy this microwave, it is not worth the money or the hassles. I will be buying a new microwave, but will never buy another Panasonic.
Published: April 6, 2021
Jacqueline of Montreal, QC
Source: consumeraffairs.com

I am not normally able to use electronic equipment. Our Panasonic microwave
I am not normally able to use electronic equipment. Our Panasonic microwave is, for me very easy, whether I am warming coffee, cooking/ heating a meal, popping corn. I can thaw, reheat, cook & never burn the product. The directions are simple, easy to follow & as long as I cover what I am cooking, the cleanup is a breeze. The turntable guarantees even cooking. I recommend Panasonic Microwaves to anyone to everyone one. I am only 81 & I need easy!
Published: July 16, 2019
Ron of Lively, Ontario
Source: consumeraffairs.com

We bought our Panasonic inverter (NN-SD691S) from Costco less than 2 (app 2
We bought our Panasonic inverter (NN-SD691S) from Costco less than 2 (app 20 months) years ago. The microwave stopped working completely. Initially it just started as light are on at times and are off at times, then after 6 months, another new problem began; it still keeps on working while it is open. We have to put things on revolving plates. After 2 weeks it completely stopped working. We dont have any warranty, so I guess I will not buy Panasonic again. We had a Danby microwave once and used it for more than 5 years without any issues, replaced it with a stainless steel one. If anyone have any connection problems in the warranty period please do get it fixed before it dies on you.
Published: July 22, 2014
maniamma of Stoneycreek, ON
Source: consumeraffairs.com

Panasonic inverter microwave model NNSA651S SA651S - Weve owned this microw
Panasonic inverter microwave model NNSA651S SA651S - Weve owned this microwave for a short time. We started noticing uneven cooking. Then today we started smelling a burning odor. The microwave was burning through a bacon plate (very thick material) made for microwaves and char-burned the bacon that almost burst into flames. This happened in less than a minute. DO NOT PURCHASE THIS MICROWAVE.
Published: August 29, 2016
Diana of Franktown, CO
Source: consumeraffairs.com

I bought this Panasonic microwave a little over a year ago, and now when I
I bought this Panasonic microwave a little over a year ago, and now when I put something in to heat it up, it wont turn on. I have to open the door and move the turntable inside, close the door and try again. Going to buy a different one today, as I dont trust this one to be safe now, and whatever I buy, will not be another Panasonic.
Published: February 8, 2015
Donna of Kent, OH
Source: consumeraffairs.com

As I read all the comments/reviews out loud, my husband is trying to fix th
As I read all the comments/reviews out loud, my husband is trying to fix the door on our Panasonic Inverter Microwave. We have the same problem as most consumers... the door latch. It wont engage and other times the microwave continues to run when the door is open. Its two years old. My brother and his wife had the other problem... they had a ghost! The microwave would turn on itself. My sister-in-law went online to discover what everyone else seems to know now. This is a dangerous product. Fearing their house would burn down when they werent home, she called Sears (the place of purchase) to express her concerns. Sears told her to pick out any microwave she wanted and they would cover the cost. Kudos to Sears! After reviewing all the comments, I have to wonder what it will take before there is a recall on this very dangerous appliance. As I finish this comment, my husband has given up his efforts. He says keeping this piece of junk isnt worth losing our house or worse.
Published: May 2, 2014
Karen of Canmore, AB
Source: consumeraffairs.com

This is by far the best microwave Ive had. Its sensor reheat works great ev
This is by far the best microwave Ive had. Its sensor reheat works great even with pizza. Very good product. Also, the quick minute button is quite handy. It is also quite powerful so I get to use the lower time settings for meals.
Published: July 10, 2019
Larry of North Tonawanda, NY
Source: consumeraffairs.com

So not even a year into Panasonic Microwave and its broken suddenly. When I
So not even a year into Panasonic Microwave and its broken suddenly. When I open the microwave door it turns on and when I close the door it doesnt do anything. Its such a bizarre malfunctioning. Really upset! Never buying a Panasonic microwave again!
Published: April 15, 2015
Ritu of Milton, ON
Source: consumeraffairs.com

Stay away from Panasonic. I been buying it for year now. Never had a proble
Stay away from Panasonic. I been buying it for year now. Never had a problem until today. The microwave stop working after 2 months of use. Save your money and buy something different. I will myself stop buying Panasonic.
Published: June 5, 2019
Francisco of Marietta, GA
Source: consumeraffairs.com

We wanted a compact microwave that doesnt take up too much counter space. B
We wanted a compact microwave that doesnt take up too much counter space. But as a result, our larger dinner plates dont allow the turntable to spin, so we must always remember to reverse the turntable so that we dont wreck the motor. Price to pay for compactness I guess. The spinner dial to set the time is a nice touch.
Published: July 2, 2019
Carl of Vancouver, BC
Source: consumeraffairs.com

Just replaced a well used Panasonic microwave that was 10 years old. New Pa
Just replaced a well used Panasonic microwave that was 10 years old. New Panasonic has a few more features we really like. Baking potatoes has become easier than ever thought. Hopeful it lasts as long as the one it just replaced.
Published: January 2, 2021
Marcy of Bradenton, FL
Source: consumeraffairs.com

Model NN-SU686S Panasonic microwave. Bought for $112.34. First use - put ba
Model NN-SU686S Panasonic microwave. Bought for $112.34. First use - put bag popcorn in for 1 minute and stayed at the unit to monitor knowing would have to add more time but wanted to learn how unit would handle a bag. Owned first Amanda microwave on the market and have had different models in my houses - read the guides everytime. Only this model smoked in less than 1 min. Backsides and top was too hot to touch. Contacted Panasonic spent $94.42 to ship back. They reimbursed. Shipping said nothing was wrong, I am out $112.34. Oh, and said they popped popcorn in it! Panasonic will not be in any of my properties. Bought at Best Buy 11/22/17. Order #. Have receipt and correspondence including return shipping info.
Published: May 8, 2018
Carolyn of Winston-Salem, NC
Source: consumeraffairs.com

My Panasonic Inverter microwave is the best of all I have ever bought &
My Panasonic Inverter microwave is the best of all I have ever bought & it will replace it when the time comes with a newer model of the same, Inverter cooking heats evenly, and is the best I use it for 98% of my cooking, I don't have ccx a working oven so my 1200 watt Panasonic Inverter microwave cooks the majority of my meals, heats faster, evenly cooks, reliable, easy to program, Heck, I am extremely happy with my purchase & I have had it nearly 3 years & it is still selling online & major brand stores.
Published: December 31, 2020
Ellen of Oakdale, CA
Source: consumeraffairs.com

I purchased a countertop Panasonic microwave in August 2014 and it is alrea
I purchased a countertop Panasonic microwave in August 2014 and it is already broken. The door would not shut and I could not see anything which would of prevented it from shutting. When it finally shut, the PLASTIC door latch broke off. There is a latch on the top and one on the bottom of the door. I would have thought with one latch still operable it would have still worked but it does not. It will no longer cut on at all. I tried calling the store where I purchased it but they said I have to send it back to Panasonic for repairs. By the time I pay for shipping and the hassle of shipping along with not having a microwave for weeks I will no doubt end up just buying another one but it will NOT BE A PANASONIC!
Published: March 9, 2015
Tia of Gloucester, VA
Source: consumeraffairs.com

Ordered my Panasonic microwave (NN-SN651W) the 24th of May, 2017. Was not h
Ordered my Panasonic microwave (NN-SN651W) the 24th of May, 2017. Was not home to use it for over two weeks. It started overheating in less than 2 months. It has plenty of space around it, so that is not the problem. Overstock will give me a credit. Will not order another Panasonic.
Published: August 2, 2017
Mary of Norwich, NY
Source: consumeraffairs.com

Turbo inverter spewed out thick smoke after a few seconds of baking my appl
Turbo inverter spewed out thick smoke after a few seconds of baking my apple fruit concoction for breakfast. My husband turned it off. A quick internet search turned up videos of the same fire - with flames. (Youtube Panasonic inverter microwave fire). Customer relations seemed interested and sympathetic until the annoying Sylvia called, Its not a fire but a concentration of energy - I told her so was the atomic bomb. This concentration of energy filled my kitchen and dining room with smoke in a few seconds. Had I been putting on my laundry Id have been trapped in the basement. She insisted there could be no flames, Youtube shows otherwise. (if you CHOOSE to believe Youtube). Late call tag was sent to the wrong address (right!) Wrote to the CEO of NA in Newark, and the annoying Sylvia called with the same spiel. The have a dangerous product and are not interested.
Published: May 1, 2014
Betty of Essex Junction, VT
Source: consumeraffairs.com

Absolutely love the Inverter series of Panasonic microwaves. We have always
Absolutely love the Inverter series of Panasonic microwaves. We have always used two in this house for more than a dozen years, and have had the same broken door spring issue repeatedly on every one. Our favorite model is NN-SN942 series, which includes NN-SN968. Our last 2 pair have been NN-SN942B, but we quit buying anything Panasonic. No matter how many times we attempt to write or have made calls, the issue is never resolved.I am holding the Operating Instructions for our last two in my hand. Each was bought for $20 off the regular $169 price at Target on November 29, 1914. We replaced each broken door spring by ordering from Panasonic. We have replaced the springs twice. One broke in January and one broke this June. So now two beautiful units are the dump because we envision no end to the Panasonic problem. Spending $398 and repairing 4 times for 2 units in just over 3 years is ridiculous, as well as unnecessarily hard on the environment. When one spring breaks, I have to run downstairs to use my sons unit and he runs up here when his spring quits. We order two and start over. But over the years, the springs have progressively lasted a shorter time. Our units look like new.When functioning, they are wonderful. But no one at Panasonic cares to hear about the defect. Last week, our units went to the dump. The glass inserts are going with our instruction booklets with purchase receipts taped inside to Goodwill, in hopes that someone needs one. Very many Panasonic control panels are the same, with the same instructions. The spring is our only issue.
Published: July 19, 2018
Arlene of West Lafayette, IN
Source: consumeraffairs.com

I have been looking at microwaves since mine went dead. I am still not real
I have been looking at microwaves since mine went dead. I am still not really certain which one I want but I do like the size of the Panasonic. I have been waiting for a sale which will probably make up my mind.
Published: July 24, 2019
Linda of China Grove, NC
Source: consumeraffairs.com

I bought this microwave, because the last one I bought gave out with in les
I bought this microwave, because the last one I bought gave out with in less than a year. So I decided to take a chance with this brand. It has been a very good purchase. I have had it for about 5 years or longer.
Published: December 28, 2020
Ramona of Gonzales, California
Source: consumeraffairs.com

The microwave will not power on and it is still in the warranty period.
The microwave will not power on and it is still in the warranty period.
Published: September 24, 2011
Nisha of rampura Phul, Other
Source: consumeraffairs.com

I've had the microwave for 30 years and it is STILL going strong. It h
I've had the microwave for 30 years and it is STILL going strong. It has the old fashioned push button operation, no computer stuff, VERY easy to operate, and I can read the numbers easily. Enough said.
Published: January 9, 2021
Jan of Tempe, AZ
Source: consumeraffairs.com

I bought a Panasonic Microwave March 21, 2017. The product was manufactured
I bought a Panasonic Microwave March 21, 2017. The product was manufactured in August of 2016. Model # NN-T945SFX. The microwave worked fine until two days ago I closed the door and the plastic latch key broke. I tried to contact Panasonic and had no luck at all. Finally I have ordered the latch key and only hope I can fix it myself. Flimsy plastic is the cheap way to make something of importance... another ten cents in production and this could probably have been avoided. There isnt another Panasonic product in my future.
Published: July 21, 2017
Larry of Dillon, SC
Source: consumeraffairs.com

My Panasonic microwave starts on its own when you open the door. Zap! Panas
My Panasonic microwave starts on its own when you open the door. Zap! Panasonic says dont worry about it. Their suggestion: its not worth fixing. Buy a new one. Guess I will, but not one of theirs. Right?
Published: May 1, 2012
Joe of Anywhere, CA
Source: consumeraffairs.com

I purchased a Panasonic Microwave Oven model number NN-SN7785S. I owned thi
I purchased a Panasonic Microwave Oven model number NN-SN7785S. I owned this microwave for a year and the door would not close properly. The latch would not catch. The latch finally broke so I contacted Panasonic and they said my unit was out of warranty. I would expect a microwave that I spent $160.00 on to last longer than $9.95 for them to assist me further. Why would I want to pay $9.95 for them to tell me that it is still out of warranty and then on top of that pay for the repair? Panasonic does not stand behind their products. I will never purchase another Panasonic product again and I have owned several in the past. I am very disappointed in this product. My advice to another consumer do not consider Panasonic for anything!!!
Published: June 16, 2016
Georgiann of Wellington, OH
Source: consumeraffairs.com

My Panasonic microwave caught on fire in my kitchen. I emailed to let Panas
My Panasonic microwave caught on fire in my kitchen. I emailed to let Panasonic know. They told me because it was out of warranty they would give me 30% off a new one. I do not want another Panasonic, it CAUGHT ON FIRE!! They seemed not to care about their product catching fire. I have since learned it has happened many times before.
Published: January 23, 2020
Jeff of Idanha, OR
Source: consumeraffairs.com

This microwave has been reliable and works well. We’ve had it 3 years now
This microwave has been reliable and works well. We’ve had it 3 years now. We can fit a decent sized container inside. The prompts ask you for info so it can sense how long things should cook. Touchpad - easy to read.
Published: July 4, 2019
Alice of Danbury, CT
Source: consumeraffairs.com

Panasonic has worked for me perfectly over 15 yrs. It cooks everything easi
Panasonic has worked for me perfectly over 15 yrs. It cooks everything easily, fast. It is reliable, no repairs. Even heat, sturdy, easy to clean, good size for any place. Looks fine. Lightweight, easy to clean. If I ever replace it, I will get another Panasonic. I wondered if people actually do think about microwave names. Panasonic is the winner for me through actual use. I just hope I can find that brand whenever I might need another.
Published: October 9, 2021
Emily of Leawood, Kansas
Source: consumeraffairs.com

I bought this microwave about 4 years ago at a Walmart. I remember declinin
I bought this microwave about 4 years ago at a Walmart. I remember declining the extended warranty on it at time of purchase. Anyway just started having the same door latch problem everyone else had. When you shut the door the light stays on, you slam the door and it goes off, but when you put the cook time in and press start, nothing happens. Slam the door again and it works. I was just going to put it on the curb for garbage pickup, however, I decided to take it apart and see what the problem was. After removing the impossible screws on the case, I discovered that the latch mechanism, which is mounted to a very weak piece of metal, was bent over which caused all the problems. I bent it back and put a piece of metal wire from the bottom screw to a machined hole that is above the latch mechanism to give it additional support. It works so far. Seems like the issue is a poor design flaw with the mount like the previous posts have written. Not mad, just glad I didnt throw it away.
Published: July 12, 2014
Eric of Pueblo West, CO
Source: consumeraffairs.com

Have had microwave fan combo for 11 years. Used every day. No problems or c
Have had microwave fan combo for 11 years. Used every day. No problems or concerns. Programs logical and useful. Control easy to read. Excellent finish. Easy to clean. Moving soon. Will buy another Panasonic for sure.
Published: January 1, 2021
Ruth of Vancouver, BC
Source: consumeraffairs.com

I Love Panasonic, just keeps going and going, only one problem in the 10 ye
I Love Panasonic, just keeps going and going, only one problem in the 10 years that I have it was a broken latch, fixed it myself and no problems since. At the time I broke the latch, my own fault, I bought another Panasonic as a backup just in case I couldn't repair the old unit, that was two and one-half years ago. I kept the new one I bought because it was on sale and noticed that it is selling for another $20.00 on retail price.
Published: December 30, 2020
Bob of Hendersonville, NC
Source: consumeraffairs.com

Panasonic Model NN-H965 WFX - I purchased the microwave from Best Buy end o
Panasonic Model NN-H965 WFX - I purchased the microwave from Best Buy end of March 2014. It suddenly stopped working first week in August 2014. Will not run. Display on front says Close Door even though the door is closed. Unfortunately did not buy Best Buy extended warranty as they would have replaced the unit. Now have to contact Panasonic. Did not last even a year! Made in China it says on the unit. The quality and longevity of the unit proved that statement to be true!
Published: August 25, 2014
Curtis of Odessa, TX
Source: consumeraffairs.com

Panasonic 1250 - What is going on - this microwave just about was on fire.
Panasonic 1250 - What is going on - this microwave just about was on fire. I show you the picture after I stop it. I could smell smoke.
Published: January 21, 2015
Mary of Battle Ground, WA
Source: consumeraffairs.com

Microwave that stopped working after six months - The door hinge on the Pan
Microwave that stopped working after six months - The door hinge on the Panasonic microwave is broken. It will not open or close properly. Sometimes, the unit will turn on with nothing in it and other times, it will just leave the light on in the system. It doesnt work properly. They suggest I drive it to a service center and they might fix it for free.
Published: June 13, 2012
Tina of Vacaville, CA
Source: consumeraffairs.com

Nice size microwave but have always had problems with the door closing with
Nice size microwave but have always had problems with the door closing without slamming it. It also now has an electrical sound that may indicate that it is not functioning properly. It has been difficult to get service questions answered or to find a replacement for this space in our kitchen.
Published: December 27, 2020
Terri of Linville, NC
Source: consumeraffairs.com

No problems with my microwave. It is fast and strong and works well. This i
No problems with my microwave. It is fast and strong and works well. This is my first Panasonic product, but I would not hesitate to purchase another one, when I need to. It is compact and looks clean on my counter.
Published: December 30, 2020
Bonnie of Montreal, QC
Source: consumeraffairs.com

I received a Panasonic Microwave Model NN SN 968B as a gift for Christmas 2
I received a Panasonic Microwave Model NN SN 968B as a gift for Christmas 2012. I sent in the warranty card on 1-4-13. Aug. 10, less than 8 months later, the door latch broke leaving the microwave inoperable. I called the 800 number and was told, Sorry, you have to pay for the repairs, because I didnt have the receipt. I explained, Its a gift, and I did send in their warranty card with all the info on it. I was told, Thats not good enough. Well I dont understand why then do we send those cards back if they wont honor them. I dont make a practice (and I really dont think anyone does) of asking for all my receipts for gifts I get. I have sent Panasonic an E-Mail to their Contact Us line and am waiting for an answer. I have read the reviews and it seems Panasonic has a door latch problem but doesnt want to address it. Any help would be appreciated. I have a perfectly good microwave that wont work because the door wont close. I feel I should not have to pay to get this fixed.
Published: August 13, 2013
Arlene of Cleveland, OH
Source: consumeraffairs.com

I brought NNST762S. It was fine for a year. It started burning the microwav
I brought NNST762S. It was fine for a year. It started burning the microwavable bowls and food. This is really a safety hazard and I think these microwaves should be recalled/banned. Till now it has burned/busted/melted many microwaveable bowls including a very very thick/hard kids microwavable bowl. Also, every other day it is burning the food. I have ordered a new microwave and I will throw this crap after I get my new one. I will never buy a Panasonic microwave again.
Published: September 9, 2016
Arshad of Toronto, ON
Source: consumeraffairs.com

5 months after purchasing Panasonic 2.2 inverter microwave from Walmart, it
5 months after purchasing Panasonic 2.2 inverter microwave from Walmart, it has died. Nothing wrong with our power or receptacle. No lights on unit, nothing. Heated up a cup of water for 40 seconds and it quit. Avoid buying this kind of microwave!
Published: December 1, 2015
Ronald of Virginia Beach, VA
Source: consumeraffairs.com

This Panasonic NN-SN942B microwave has been the best M/W unit we have ever
This Panasonic NN-SN942B microwave has been the best M/W unit we have ever owned. It works flawlessly, does what it is supposed to. The only issue we have, is it has just developed a switch problem with the door closing and the panel does not light up. Going to replace the switch and get another 10 years use out of it.
Published: February 13, 2022
John of Oologah, OK
Source: consumeraffairs.com

Cooks evenly and correctly from directions. It has been very dependable for
Cooks evenly and correctly from directions. It has been very dependable for 15 years and still counting. It is. (the Genius Premier 1100w. It is an amazing microwave!)
Published: December 9, 2016
Janice of Cullman, AL
Source: consumeraffairs.com

Gave trouble from the very start. Door was hard to close. Gradually got har
Gave trouble from the very start. Door was hard to close. Gradually got harder, had to almost slam it for microwave to work. Put up with it until after 5 yearsthe door latch finally broke. Was warrantied for 1 year. Didnt bother to have fixed, since it would cost more than it was worth. Was really disappointed in Panasonic since the first microwave I bought lasted 25 years. Will not buy another Panasonic ever. I got online and googled my microwave and found many others were having the very same problem I had.
Published: July 1, 2019
Carolyn of Taylors, S.C.
Source: consumeraffairs.com

I just wanted to say that the same thing happened to my Panasonic microwave
I just wanted to say that the same thing happened to my Panasonic microwave. The door was very hard to close and then the clip inside that holds the door shut broke. Its just not fair. I thought Panasonic was one of the top brands. But now that I hear all these other people who were snubbed, I was sure they would stand behind their merchandise, not right to do to your loyal customers. And Im a customer who loved them, I was always telling my friends to get Panasonic, its the best. I have many things by Panasonic. I wont be saying that any more. Its too bad that they came down to those other businesses level. Sounds stupid, but I feel a little heart broken.
Published: February 2, 2015
laurie of Redondo Beach, CA
Source: consumeraffairs.com

Panasonic Microwave Model #NN-H965WFX - Latch broke off... when closed door
Panasonic Microwave Model #NN-H965WFX - Latch broke off... when closed door... apparently a common problem from these models from what I have read. Panasonic needs to address this problem and quit selling a product such as this. My previous microwave lasted over 10 years! The faulty one was purchased from Walmart. This seems to be a common problem with these type microwaves (From what I read).
Published: June 21, 2015
James of Elberton, GA
Source: consumeraffairs.com

I really like this Panasonic microwave as it replace my last one which was
I really like this Panasonic microwave as it replace my last one which was age. It has not missed a beat for the uses that this family of seven needed. We mostly use it to reheat leftovers, tv dinners and of course popcorn. We are not skilled enough to attempt meals.
Published: July 13, 2019
James of Hampton, VA
Source: consumeraffairs.com

My Panasonic microwave has fire inside because the surface coating has rubb
My Panasonic microwave has fire inside because the surface coating has rubbed and warming off from the inside of the microwave. This is a defective item.
Published: April 3, 2012
C of Fairfield, CA
Source: consumeraffairs.com

I have had this microwave for one year and it just stopped working, I bough
I have had this microwave for one year and it just stopped working, I bought it at Costco and they didnt offer a warranty. I will NEVER buy another one again.
Published: August 16, 2014
Erin of Arlington, TX
Source: consumeraffairs.com

I bought a Panasonic Microwave model NN-DS596B model from John Lewis in Aug
I bought a Panasonic Microwave model NN-DS596B model from John Lewis in August 2017 with a two-year warranty. Expensive £305! I have discovered that it does not cook the food evenly. Rang John Lewis and was asked to contact Panasonic who gave me a case ID number. Their only nominated service centre DK AVS took two weeks to collect it and told me it takes about 4 days. Since then I have contacted DK AVS 6 times (each call takes around 35 to 45 minutes for a response) with promise to come back each time by the end of the day but never came back to me. Out of exasperation, I contacted Panasonic customer services and spoke to 4 staff again with the same response will get back to me by end of day after contacting DK AVS. By this time and eight weeks without the microwave, I raised a complaint to Panasonic on their web page and as per experiences of other people contact was not received after 2 days. At this stage, I sent them John Lewis receipt for a refund. Finally, received response from a manager at Panasonic but have told them that I have waited long enough and have bought a new microwave (not Panasonic). A response by email at last from the manager at Panasonic that DK AVS have found nothing wrong with the microwave and nothing more could be done. Interestingly, as the microwave is still with DK AVS. It is now 3 months since my first contact with John Lewis, I called and spoke to customer services who have reinvestigated and escalated the case, I quote” I want to let you know that I have escalated the case with your situation to our Head Office so the Service Centre will send the unit back to you as soon as possible.” This beggar’s belief that I have been without a microwave for 3 months and now they have found nothing wrong (i.e. uneven cooking) and will return the microwave as soon as possible! Maybe in 12 month’s time! I think small court is justified with this to get a refund and post this on review sites. DON’T BUY PANASONIC AND DON’T USE DK AVS FOR ANY SERVICING. I HAVE BOUGHT A MIELE AND EXTREMELY HAPPY WITH IT!
Published: December 12, 2018
Anant of United Kingdom
Source: consumeraffairs.com

I bought my Panasonic microwave about four years ago and had no problems un
I bought my Panasonic microwave about four years ago and had no problems until today when we were using it. The thing started smoking bad with a burnt smell. I opened it up and the inside started on fire. I would like Panasonic to replace it. There should be a class action lawsuit against Panasonic. This is dangerous and a fire hazard.
Published: April 17, 2012
Ray of Addison , IL
Source: consumeraffairs.com

Only 2 years old and the door hinge broke. I read the reviews about it havi
Only 2 years old and the door hinge broke. I read the reviews about it having cheap metal part that hold the hinges on, and the reviewer suggested how to fix it. Do not buy a Panasonic microwave. I agree.
Published: August 10, 2016
Dan of Mercer, PA
Source: consumeraffairs.com

I have used Panasonic microwaves for the past 30 years. They are reliable,
I have used Panasonic microwaves for the past 30 years. They are reliable, affordable and offer many features I enjoy. Choices and auto cook features seem to be more intuitive to my way of thinking. Also, I enjoy the easy ways that Panasonic allows one to begin right away or change or add time in the middle of cooking. I particularly like convection cooking and combo cooking with microwave/convection. Very predictable results.
Published: January 27, 2017
Dan of London, Ontario
Source: consumeraffairs.com

I got my first Panasonic microwave in December of 1986. No bells or whistle
I got my first Panasonic microwave in December of 1986. No bells or whistles just good quality service from a microwave that lasted for 15 years. Bought my second Panasonic microwave in 2001... quite an upgrade. This one was an Inverter model. LOVED IT! In a household of 7, this unit held up quite well for 10 years. Bought my third Panasonic microwave in November of 2011... same exact model as the previous model. Today, I have had to call to find a repair center because unless you SLAM the door, the unit will not work. Taking into consideration the declined use of the microwave, compared to the previous one, I am terribly disappointed in the quality of this unit. According to the owner of the repair shop (that I am to see for the repairs), this is a common problem in the newer Panasonic microwaves. Maybe its time to switch to a different brand.
Published: January 10, 2014
Martha of Hallsville, TX
Source: consumeraffairs.com

The pros: large area for cooking, even cooking, lots of bells and whistles,
The pros: large area for cooking, even cooking, lots of bells and whistles, fast defrost. Overall, I loved this microwave. My complain news. After about 6 months of use, we began having problems with the door. It was not latching properly. My husband was able to rectify that for several months by using a lubricant on it. But now, left down a year later, we are no longer able to use the microwave and the door has become completely non-functional. We must now replace the whole microwave.
Published: December 23, 2014
Kathryn of Springfield, OR
Source: consumeraffairs.com

I like its size and it fits where I need it. Its really a nice microwave an
I like its size and it fits where I need it. Its really a nice microwave and seems to cook well although I dont cook main meals in microwave. Usually just warm ups or quick frozen meals. Last microwave I had started when you hit the 30 sec button but this one you have to hit 30 then start. Would like more timer options, just a minor thing that I wish was different.
Published: January 16, 2017
Charles of Alexandria, In.
Source: consumeraffairs.com

Unit rocks on counter, (somehow the entire unit is twisted) and door hangs
Unit rocks on counter, (somehow the entire unit is twisted) and door hangs at an angle, Panasonic is charging me a 15% restocking fee for an item they cant resell plus return shipping! I have only owned microwaves from Panasonic, they have made their last dollar off of me. 1.6 Cu. Ft. Built-In/Countertop Cyclonic Wave Microwave, Order Number: ** Order Date: Jan 22, 2017, arrived 2/18/17. NOT WORTH THE WAIT!!! I HAD PLANNED TO EXCHANGE IT, BUT I AM NOT PAYING FOR THE RETURN POSTAGE!!!
Published: February 20, 2017
Dorothey of Nancy, Pulaski, KY
Source: consumeraffairs.com

My Panasonic microwave is a good looking appliance and works effectively, a
My Panasonic microwave is a good looking appliance and works effectively, although it uses a lot of power and I live off solar. The only real complaint I have is the keypad is not as touch sensitive or as easy to use as I would like. You really have to push hard and dead center to select your functions.
Published: July 25, 2019
Martin of Snowflake, AZ
Source: consumeraffairs.com

Purchased this microwave 1 year ago after my SHARP microwave of 11 years qu
Purchased this microwave 1 year ago after my SHARP microwave of 11 years quit working. This Panasonic unit is only exactly one year old... Apparently the units have cheap wiring and are only designed to last one year so you have to pay money to their online support or purchase a new one. With no warning it just quit working after having for 1 year. My household has only 2 adults over age 50 and the microwave is not overused at all.I attempted calling Panasonic their product and refuse to because it is 1 year old and will charge me for advise on the phone or send me to a service center who will charge me. We ended up opening the unit to look for fuse issue. It turned out having melted wires which obviously blew the fuse. All of the information that I now read online about this Microwave model catching on fire and other internal electrical issues are apparently true due to the cheap wiring in the units. The units with the inverter seem to be the ones with faulty cheap wiring that makes the machine go bad after a year. We are lucky the fuse blew in the unit, as the unit turns out it would have been a fire hazard.Panasonic unlike Sharp will not offer any assistance at all in repairing the unit unless you pay upfront. They will say to you over and over that your unit is out of warranty (even though by only a few days). This Panasonic cost twice the price of the SHARP until that I had for over 12 years. Panasonic loves to fill the landfills with faulty microwaves or find a way to get additional money out of you minutes after the warranty expires. In my opinion the worst manufacturer of consumer electronics. I will never purchase another Panasonic brand product again. I will never recommend the Panasonic brand to anyone. I will warn people against purchasing any electronic products from Panasonic.
Published: August 22, 2016
Lori of Port Saint Lucie, FL
Source: consumeraffairs.com

Have had this microwave for more than 10 years now. Never a problem, works
Have had this microwave for more than 10 years now. Never a problem, works like new. Only thing is its size. The older ones were much larger than the newer ones but its the reliability that counts. If need be, we will definitely buy another Panasonic.
Published: December 21, 2015
Judy of Kaneohe, HI
Source: consumeraffairs.com

Bought Panasonic Microwave in 2002, It stopped working Nov 2013. It worked
Bought Panasonic Microwave in 2002, It stopped working Nov 2013. It worked perfectly all those years, so I purchased another Panasonic, like the old one except this one is the new model. It has a dial instead of buttons to set the cook time which for me is a good improvement. Have had it eleven months and then suddenly started to have a problem getting it to work. When I press the start button only the timer would rapidly count down. I found out from reviews on this site, that slamming the door might make it work. I did not slam the door but instead pushed on the middle of the door, rather than the lower right hand corner. Now by closing it this way it starts every time. I Have less than a month left on the warranty so I plan on having it looked at since it still goes berserk when I close the door from the right corner. I like this microwave but I would suggest that they make the door easier to close and make so that it make less noise when shut.
Published: October 20, 2014
Vince of Covina, CA
Source: consumeraffairs.com

Panasonic NN-SF550W: I was heating some vegetables while I was in another r
Panasonic NN-SF550W: I was heating some vegetables while I was in another room. I smelt an acrid, burning chemical smell and saw clouds of smoke pouring out of my kitchen. I had to go through the smoke which irritated my eyes to turn the microwave off. I then had to take it outside. The smoke was coming out from behind the keypad and lower portion of the microwave on the same side was too hot to touch. I immediately emailed Panasonic to report the fault and asked for safety data information in regard to the smoke as the smell, its effect on me and the inability to remove the smell suggested it may be hazardous. I received a phone call from Panasonic in regard to the email. They asked what I was heating, what container I was using etc apparently overlooking the details of my email. The customer service officer then asked me to return it to a Panasonic customer service centre. I responded that they could send a courier to which they declined. I received an email from them the same day requesting purchasing information and for me to return the appliance to them. I noted that if they assessed it and determined it wasnt a fault I would have to pay for the assessment. No apology for their product smoking out my kitchen, no safety data sheets, no concern for my health or exposure to whatever the smoke was that their product produced. I will not be purchasing another Panasonic product and will have it assessed by an INDEPENDENT professional before approaching Panasonic again.
Published: February 19, 2018
Jason of Kingscote, Other
Source: consumeraffairs.com

I have had my Panasonic microwave since 1982 and it runs like new and I hav
I have had my Panasonic microwave since 1982 and it runs like new and I have never had it worked on!!! I feel that is a pretty amazing appliance! Purchase a Panasonic brand, they last a long time! This microwave has been working for 35 years and still going strong! Hahaha!
Published: January 19, 2017
Rj of Topeka, Kansas
Source: consumeraffairs.com

The stainless steel finish looks good, has great power (1200 watts), and th
The stainless steel finish looks good, has great power (1200 watts), and the Panasonic name is one of the most reliable for microwaves. Has enough features to make a good job of everything without being overly complicated.
Published: December 21, 2015
Graham of Mont St-Hilaire, QC
Source: consumeraffairs.com

I have the larger microwave at home; the smaller version at the office. I t
I have the larger microwave at home; the smaller version at the office. I thought the larger was rather spendy, but if you broke down the cost compared to the number of years Ive had it, its money well spent. We had the fuse burn out once. Easy to repair ourselves and relatively inexpensive.
Published: July 8, 2019
BillieJo of Alturas, CA
Source: consumeraffairs.com

Microwave 1250 Mod #NN-SN7785 - I bought this less than a year ago and just
Microwave 1250 Mod #NN-SN7785 - I bought this less than a year ago and just 2 weeks ago I went to use it and it started to make a crackling noise then smoke. I immediately unplugged it and carried it outside. I called Panasonic and was told that I need to take it to a repair shop but I said this is a microwave not a TV and I dont want some TV repairman working on it and then bring it home and have it catch fire in the middle of the night, or leak radiation to which she replied that is your choice. So I took it to the curb and will never purchase another Panasonic product.
Published: October 26, 2015
Keith of Utica, NY
Source: consumeraffairs.com

Panasonic microwave sa651se purchased from Costco on 3/2/15. It lasted 2 da
Panasonic microwave sa651se purchased from Costco on 3/2/15. It lasted 2 days before not powering up. Check of reviews showed that this is a huge problem with these units. Will return and buy something else.
Published: April 6, 2015
S of Torance, CA
Source: consumeraffairs.com

What a waste of money! I used this microwave two or three times a week so w
What a waste of money! I used this microwave two or three times a week so was shocked when it stopped working completely yesterday... only a year and half after purchase!! Its completely dead and Panasonic says its beyond the one year warranty. What a piece of junk!! I will NOT be buying another Panasonic microwave.
Published: January 25, 2019
Janet of Other, Other
Source: consumeraffairs.com

Bought a Panasonic Model No.NN-SN942B microwave. The door kept getting a li
Bought a Panasonic Model No.NN-SN942B microwave. The door kept getting a little harder to close over time, to the point of having to hold on to the side so as not to spill the inside contents. Finally it stopped working unless you held down on the door to engage the door latch to the on switch. Finally, after closing the door so many times, with difficulty, the door latch, or (key). Never have I owned a microwave that only lasted working 3 or 4 mo. after the warranty ran out.
Published: March 6, 2015
Thomas of Windham, ME
Source: consumeraffairs.com

I bought this microwave December of 2014. All of the sudden there is no pow
I bought this microwave December of 2014. All of the sudden there is no power at all. Ive contacted customer support. There is only a 1 year warranty. I contacted the repair shop that the customer support recommended. It will be $150 to have it repaired. I think this is absolutely ridiculous. The microwave I had before was a hand me down and lasted me 7-8 years! This product should be recalled. It is absolutely absurd that this $160 microwave lasted less then 2 years! What a horrible product! Panasonic Inverter microwave model number NN-SN778S.
Published: June 22, 2016
Amanda of Bakersfield, CA
Source: consumeraffairs.com

Purchased a Panasonic microwave, model NN-SN745S over a year ago. After a f
Purchased a Panasonic microwave, model NN-SN745S over a year ago. After a few months noticed laptop, cell phone and tablet WiFi lost internet connection in the kitchen whenever the Panasonic Microwave NN-SN745S is turned on. Wifi router is in the living room over 30 feet away from the microwave. No return back to the store after 30 days. The door wont close easily. You have to give it a hard slam in order to close it. The door doesnt always close or open when the latch release is pressed after a year.Now just over a year later microwave will only run or work for two minutes or less. You have to wait 30 minutes before the microwave will work again. We own all walks of Panasonic electronics like wireless phone, TV, sound system, laptop, electric pencil sharpener and etc without any problem with great reliability. This Panasonic Microwave Model NN-SN745S is not reliable at all. What a poor reliable microwave product. I would test to make sure your WiFi still connect to the internet when the microwave is turned on before the 30 days is up if you decide to buy another Panasonic Inverter Microwave if Wifi connection is important to you. I am just going to stay away from Panasonic Inverter Microwave and try with another brand from now on based on from other reviewers.
Published: June 22, 2016
Neung of Zeeland, MI
Source: consumeraffairs.com

I purchased the Panasonic Genus Microwave a few years ago. It had been a go
I purchased the Panasonic Genus Microwave a few years ago. It had been a good microwave, no door problems, or anything like what Ive read about till about a week ago. I fell asleep on my couch and woke up to what sounded like a gun going off on my patio. The sound was extremely loud and it frightened me so badly that I called the local police department and complained. Of course the police only rode by my home and didnt even bother to check to see if anyone was there with a gun (Normal for where we live). I didnt get any sleep the rest of the night. Two nights later the same thing happened. I didnt know where the sound came from but it was a really loud sound like a gun going off. I began to try to eliminate what the sound was not and finally came to the conclusion that it must be the microwave, so I unplugged it. I didnt hear any gun going off that night so it must have been the microwave. So the next day the microwave was plugged back in and immediately I saw an arch of electricity blast within the microwave itself. Im lucky to be alive. I still have the microwave and may call an attorney. This is a dangerous device and if it is not made correctly and within strict guidelines, someones life could be in danger by shock or their home burning down. Dont buy a Panasonic Microwave... just dont.
Published: November 11, 2014
Jane of Raleigh, NC
Source: consumeraffairs.com

SN661S - If anybodys thinking about buying a Panasonic microwave or any pro
SN661S - If anybodys thinking about buying a Panasonic microwave or any product from them BEWARE. Our microwave needed one repair under warranty and then needed the same repair 6 months later when it was out of warranty. The repair place wouldnt fix it and Panasonic wont replace. After 4 hrs on the phone over a 1 month period and getting a form from the repair company saying they wont fix the same repair twice, I finally gave up after an hour on the phone today. Ill never buy another Panasonic product as long as I live.
Published: January 14, 2015
keith of Los Angeles, CA
Source: consumeraffairs.com

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