Element4 is one of the top Dutch brands. We work in a practical and pragmatic way, but with a strong focus on design. This ensures that our fireplaces are loved by designers, architects and trend conscious consumers worldwide.

Gas Fireplace Error Codes

CODE: F02  
PROBLEM:
5 sec beep. 
• No engine end stop 
• Wiring motor 
• Microswitch 
• Knob B 

CODE: F03  
PROBLEM:
5 seconds beep from the receiver. Ignition process is interrupted No response from receiver, and no ignition. 
Thermocouple wiring not in order / interrupted. 

CODE: F04  
PROBLEM:
Wait 1 minute, than try again. No pilot flame within 30 sec. After 3rd attempts F06. 
• No gas 
• Air in the pipe 
• No spark 

CODE: F06  
PROBLEM:
3rd time start attempt within 5 minutes.  
• No gas 
• Air in the pipe 
• No spark 

CODE: F10 
PROBLEM:
Pilot is on 2nd thermocouple procedure. Starting again after 2 min. 
• 2nd thermocouple is not heated 
• 2nd thermocouple blocked by decoration material 

CODE: F12  
PROBLEM:
Motor turns to pilot light position.  
• Receiver above 60° 

CODE: F13  
PROBLEM:
Motor turns to pilot light position.  
• Receiver above 80° 

CODE: F14  
PROBLEM:
5 second beep. No reaction from the fireplace and no ignition. 
• Wiring not in order 
• 2nd thermocouple interrupted 
• No right recipient 

CODE: F15  
PROBLEM:
5 second beep. No reaction from the fireplace and no ignition. 
• 2nd thermocouple not connected 
• Wiring 2nd thermocouple 

CODE: F16  
PROBLEM:
Hand transmitter out of reach. No temperature in the app.  
• Hand transmitter out of reach for more than 1.5 hours. 
• Electrical fault 

CODE: F17  
PROBLEM:
No ignition. No reaction from the fireplace. 
• Voltage above 7.5 volts 
• AC adapter defective 

CODE: F19  
PROBLEM:
Pilot flame goes out when the main burner is opened. 
• 1st Thermocouple voltage not sufficient 
• 1st thermocouple defective 
• Too low pressure 
• Resistance in the thermocouple circuit 
• Gas control block (magnetic coil) 

CODE: F26 
PROBLEM:
No high flame regulation possible.  
• Receiver above 60° 

CODE: F28  
PROBLEM:
On-Demand pilot. Pilot flame goes out.  
• Pilot flame goes out after there has been no motor movement for a long time. 

CODE: F31  
PROBLEM:
No reaction from the fireplace. No control possible by the electronics. 
• Receiver defective 

CODE: F41 
PROBLEM: 
Controller Wi-Fi. No reaction from the fireplace.  
• No Wi-Fi connection 

CODE: F43 
PROBLEM:
No receiver connected. No reaction from the fireplace. No control possible by the electronics. 
• No communication between receiver and Wi-Fi module 

CODE: F44  
PROBLEM:
No temperature display in the App. "N.a." in the App. 
• No hand transmitter connected. 
• Batteries hand transmitter empty.