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Everdure Appliances
Everdure Appliances

Everdure Appliance Repair

Everdure, a trusted Australian Brand since 1935, designed an innovative range of grills like no other, with a goal to revolutionize the grilling experience. In 2016, they collaborated with experimental, Michelin Star Chef, Heston Blumenthal and a new brand was born. The range includes charcoal and gas grills, a mobile preparation kitchen, knife range and accessories. All products are designed and engineered in Australia, with innovation at the heart of each design. The grills have won numerous International Design Awards since inception. Products are now available in USA, Europe, South Africa and Asia.


Gas Grill Repair

No gas flow 
You are either out of gas or your excess flow valve tripped. First check for gas in your cylinder. Typically a full cylinder weighs about 34 pounds and about 17-18 when it's empty. You can weigh it on a household scale. Or better yet, use a gauge. 
If you have gas, you may have tripped the excess flow valve. So, turn off the control knob, disconnect the regulator, wait 30 seconds and reconnect the regulator. Turn on the tank valve slowly, then light grill according to lighting instructions. 
If flames are still low, repeat this process up to three times. If this process fails the excess flow valve may have become stuck in the regulator and the regulator will need to be replaced. 

Sudden drop in gas flow 
You are either out of gas or your excess flow valve tripped. First check for gas in your cylinder. Typically a full cylinder weighs about 30 pounds and about 17-18 when it's empty. You can weigh it on a household scale. Or better yet, use a gauge. 
If you have gas, you may have tripped the excess flow valve. So, turn off the control and tank knobs and wait 30 seconds. Turn on the tank valve slowly, then light grill according to lighting instructions. If flames are still low, repeat this process up to three times. If this process fails the excess flow valve may have become stuck in the regulator and the regulator will need to be replaced. 

Low flow with natural gas 
A "dual fuel" gas grill is required to convert a propane grill to natural gas. If you're going to, or have already, converted your grill, make sure that you have the Char‑Broil natural gas conversion kit specified for your grill. If your grill is a Char‑Broil Dual Fuel®-equipped gas grill model, the specified conversion kit model number is listed on the rating label of your grill. You can also look for a Dual Fuel Natural Gas Conversion Kit. You'll need to have your model number available. 
If conversion to natural gas has resulted in lower than expected temperatures please call your local gas company for a service visit. Only the local gas company can determine if the proper pressure is being delivered to the grill. If your grill has more than 65,000 BTU’s, a 3/8” hose may not allow enough gas to flow. In this case a 1/2” hose is recommended. 

Gas regulator tripped 
You are either out of gas or your excess flow valve tripped. First check for gas in your cylinder. Typically a full cylinder weighs about 30 pounds and about 17-18 when it's empty. You can weigh it on a household scale. Or better yet, use a gauge. 
If you have gas, you may have tripped the excess flow valve. So, turn off the control and tank knobs and wait 30 seconds. Turn on the tank valve slowly, then light grill according to lighting instructions. If flames are still low, repeat this process up to three times. If this process fails, the excess flow valve may have become stuck in the regulator and the regulator will need to be replaced. 

Bad propane tank connection 
You probably have a bad propane tank connection or the rubber seal has failed. Turn off the cylinder valve. Remove the regulator from the cylinder and inspect the rubber seal in the cylinder valve for damage. If it's damaged, replace the cylinder. 

Yellow flames instead of blue 
The most common cause of yellow flames is low gas pressure from the regulator, which is an easy fix that you can do at home. 
1. Open the grill lid. 
2. Turn off all knobs on the control panel in front. 
3. Turn off the tank knob. Disconnect the regulator from the propane tank. 
4. Wait 30 seconds. Reconnect the regulator to the propane tank. 
5. Slowly open the propane tank knob all the way open. 
6. Turn on the appropriate control knob and light the grill per the instructions on the control panel. 
If these steps helped, you can prevent the regulator from getting stuck again. You’ll want to make sure that you turn off the control knobs before turning off the valve on the propane tank. But, if this doesn't help and the flames are large and still yellow, you may need to replace the regulator. 

SOURCE: charbroil.com



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Product Reviews:

This is pretty easy to put together, the outer box of this bbq when it was
This is pretty easy to put together, the outer box of this bbq when it was delivered was pretty destroyed but everything in it was packaged well so it came out in great condition. It took a little over an hour to assemble. The storage trays don't look like they are going to last the longest out in the elements but we put them on regardless. Our first BBQ on this, when we turned on the propane we couldn't really tell it was on because you don't really see the flame. But once we put the meat on the grill is began to sizzle and cook the meat. It cooked the meat really well and it is so easy to use! The grill plates are a bit more intricate than we are use to and a bit harder to clean. But we love all the space we have on the grill for all our meats and veggies with the three burners. This is a big and heavy grill, it says it can be converted to do tailgates by taking off the legs but the grill itself is really long and heavy. We put it together in the house and then transferred it outside to put the legs on and boy was it heavy so I wouldn't use it that way. It is going to stay in our backyard for bbqs.
Published: May 13, 2022
VINE VOICE
Source: amazon.com

My original review is below the line but since receiving the replacement I
My original review is below the line but since receiving the replacement I was actually able to get the grill up and running! The assembly instructions are a drag but once you get the feet assembled you are off to the races. I do love this grill and have so much grill space. You have plenty of shelf space but not much side space (which is needed for a plate or occasional cutting board). I’ll be back on the longevity of the grill but so far so good!
Published: May 6, 2022
d.l.r.
Source: amazon.com

We purchases the grill and have had it for less than a week. We love the lo
We purchases the grill and have had it for less than a week. We love the look and the colors it comes in. However, the second time we used it the paint started to melt off. We chose the grill over all the others available and are so disappointed that this happened. What kind of quality is this? The cooking experience is great but fear to think of what the color will look like after a few more grills. And of course a logical question would be how safe is it for food cooking when the paint is melting off?
Published: May 5, 2019
James C.
Source: amazon.com

I didn't like this product because they sent it with parts mixed up be
I didn't like this product because they sent it with parts mixed up between the Furnace and the Force so my grill grates are too small and I need to buy new ones from somewhere else now! This is the third time I've tried getting this grill!!
Published: August 4, 2021
Gorilla With A Solo Stove
Source: amazon.com

Heats fast! Looks great. Grates are completely destroyed after less than a
Heats fast! Looks great. Grates are completely destroyed after less than a year. Manufacturer will not warranty. I will be spending $300 to replace if I want to keep using. Learning curve to discover the hot/cool spots. We grill about 4 days a week. And… The wheels are awful. The screws are rusting and need to be Changed to stainless. The propane tank strap is silly. And the handle sags and is wobbly. This grill could be awesome but the details aren’t perfect.
Published: August 16, 2021
Michelle Donn
Source: amazon.com

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