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FiveStar Appliance Troubleshooting
FiveStar is committed to building the highest quality professional style ranges for use in home kitchens. Since the introduction of the first FiveStar ProStyle range in 1990, our ranges have received numerous awards for their outstanding craftsmanship, performance and design, including four Best Buy Awards of Excellence from Consumers Digest, and multiple Design Journal ADEX Awards for Design Excellence.
Range Troubleshooting
Surface burner fails to light
a. Range not connected to power supply. Connect range to wall outlet, check circuit breaker or fuse box.
b. Burner incorrectly rated. Have serviceman rate burner
c. Clogged burner ports. Clean ports with straight pin.
d. Top burner not properly positioned. Place burner in proper position on valve and burner hanger.
e. Burner cap not properly seated. Re-align burner cap.
Intermittent spark at surface burners
a. "Low" setting set to low. Re-adjust low setting.
b. Air turbulence at burner head. Normal, air movement in kitchen.
Uneven flame
a. Clogged burner ports. Clean ports with straight pin.
b. Uneven pan alignment. Remove pan from burner. (Pan obstructs free air flow.) Try again.
Surface burner flames
a. Improper gas mixture. Have serviceman adjust burner. Remove pan from burner. (Pan obstructs free air flow.) Try again.
Oven does not light
a. Range not connected to power supply. Connect range to wall outlet, check circuit breaker or fuse box.
b. Gas selector screw incorrectly set. Check selector screw.
c. Moisture build-up in flame sensing ceramic sleeve.
Oven temperature seems inaccurate
a. Oven was not preheated. Preheat oven 10-12 minutes.
b. Incorrect rack position.
c. Incorrect use of aluminum foil.
d. Oven bottom incorrectly in place. Replace oven bottom correctly.
e. Used incorrect type of utensil. Use shiny pans for cakes, cookies and biscuits. Use dull or glass utensils for pies and breads. Dark pans absorb heat and cause over-browning.
f. Oven calibration or burner out of adjustment. Have serviceman calibrate oven and adjust burner.
Range lights do not work
a. Range not connected to power supply. Connect range to outlet, check circuit breaker or fuse box.
b. Burned out bulb. Replace bulb.
c. Defective switch. Replace switch.
FiveStar Appliance Troubleshooting
FiveStar appliance problems
FiveStar appliance broken
FiveStar appliance issue
FiveStar appliance difficulty
We recently remodeled our kitchen and purchased the stove. This is my first time with a convection oven and I love the way it works. The oven heats up quickly and cooks everything evenly.
"I downsized my living quarters but still wanted the performance of the Garland I left behind. This range has been wonderful! The best bang for the buck. My contractor (who had never seen a smallish range that was so great looking) couldn't believe it. I am a home cook, but I love the performance of this range. The oven is calibrated to a T, and the burners (I have open ones) are fantastic. I highly recommended this range. Please keep in mind it is a special order - all of my other appliances were delivered 1 month before this one. But it is worth the wait!"
"A fine basic stove of high quality. Open burners, non-convection oven keeps the price out of the stratosphere and still delivers excellent performance in a "commercial" style stove. Fine oven with calibratable t-stat. Heavy grates, thick porcelain on the black work. The wide range hi/lo burner is fantastic. It makes cooking good food easy. Mine is now 4 yrs old and I'm still very happy."
"I have had my 5 star range for a month now. I can't find one thing that I would change. It looks and operates like a commercial stove. The burners cook very evenly and the oven bakes GREAT!! The next test which I'm sure it will do great with is summer canning."
"We've had this range for about 10 years. We both love to cook and use it regularly. The only drawback we have are the gas valves. The slightest pressure cleaning them seems to damage them. They are not designed for the aggressive cleaning we prefer when it's time to clean up the mess."
