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FiveStar Appliances
FiveStar Appliances

FiveStar Appliance Error Codes

FiveStar is committed to building the highest quality professional style ranges for use in home kitchens. Since the introduction of the first FiveStar ProStyle range in 1990, our ranges have received numerous awards for their outstanding craftsmanship, performance and design, including four Best Buy Awards of Excellence from Consumers Digest, and multiple Design Journal ADEX Awards for Design Excellence.


Range Error Codes

Problem: Surface Burner fails to light.  
Reason: Range not connected to power supply (Solid State Ignition). 
Solution: Connect range to wall outlet or check circuit breaker or fuse box. 

Problem: Surface Burner fails to light. 
Reason: Burner incorrectly rated. 
Solution: Have servicer rate burner. 

Problem: Surface Burner fails to light. 
Reason: Clogged burner ports. 
Solution: Clean ports with a straight pin. 

Problem: Surface Burner fails to light. 
Reason: Open burner not properly positioned. 
Solution: Place burner in proper position on valve and burner hanger. 

Problem: Surface Burner fails to light. 
Reason: Sealed burner cap not properly seated. 
Solution: Re-align burner cap. 

Problem: Surface Burner fails to light. 
Reason: Moisture. 
Solution: Moisture procedure. 

Problem: Surface Burner fails to light. 
Reason: Cracked ceramic ignitor. 
Solution: Contact the factory Parts & Service Department. 

Problem: Intermittent spark at surface burners (Sealed burner models). 
Reason: "Low" setting adjusted too low. 
Solution: Air turbulence at burner head. 

Problem: Intermittent spark at surface burners (Sealed burner models). 
Reason: Contact servicer to adjust low setting. 
Solution: Normalize air movement in kitchen. 

Problem: Uneven flame (Open burner models). 
Reason: Clogged burner ports. 
Solution: Uneven pan alignment. 

Problem: Uneven flame (Open burner models). 
Reason: Clean port holes with a straight pin or uncoiled paper clip. 
Solution: Remove pan from burner (it obstructs air flow). Try again. 

Problem: Surface burner flames. lifts off port. Is yellow in color. Is noisy when turned off. 
Reason: Improper gas mixture.  
Solution: Remove pan from burner (it obstructs air flow). Try again. 

Problem: Have servicer adjust burner. 
Reason: Surface burner flames. lifts off port. Is yellow in color. Is noisy when turned off. 
Solution: Remove pan from burner (it obstructs air flow). Try again. 

Problem: Oven does not light.  
Reason: Range not connected to power supply (Solid State Ignition). 
Solution: Connect range to wall outlet or check circuit breaker or fuse box. 

Problem: Oven does not light.  
Reason: Damaged ignitor or faulty safety valve. 
Solution: Contact the factory Parts & Service Department. 

Problem: Oven temperature seems inaccurate. Food takes too long to cook. Food cooks too quickly. Under-browning. Over-browning. Overdone on outside, underdone in center. 
Reason: Oven was not preheated. 
Solution: Preheat oven if needed. 

Problem: Oven temperature seems inaccurate. Food takes too long to cook. Food cooks too quickly. Under-browning. Over-browning. Overdone on outside, underdone in center. 
Reason: Incorrect use of aluminum foil. 
Solution: Remove aluminum foil. 

Problem: Oven temperature seems inaccurate. Food takes too long to cook. Food cooks too quickly. Under-browning. Over-browning. Overdone on outside, underdone in center. 
Reason: Oven bottom incorrectly in place. 
Solution: Replace oven bottom correctly. 

Problem: Oven temperature seems inaccurate. Food takes too long to cook. Food cooks too quickly. Under-browning. Over-browning. Overdone on outside, underdone in center. 
Reason: Incorrect utensil used. 
Solution: Use shiny pans for cakes, cookies, and biscuits. Use dull or glass utensils for pies and breads. Dark pans absorb heat and can cause over-browning. 

Problem: Oven temperature seems inaccurate. Food takes too long to cook. Food cooks too quickly. Under-browning. Over-browning. Overdone on outside, underdone in center. 
Reason: Oven calibration or burner out of adjustment. 
Solution: Contact local service provider to calibrate oven and/or adjust burner. 

Problem: Self-cleaning cycle does not work. 
Reason: Oven control knob not in CLEAN position. 
Solution: Follow instructions for starting self-clean. 

Problem: Self-cleaning cycle does not work. 
Reason: Door lock handle not in LOCK position. 
Solution: Follow instructions for starting self-clean. 

Problem: Flames inside oven or smoke coming from vent while oven is in self-clean mode. 
Reason: Excessive spill-overs in oven.  
Solution: Follow instructions for interrupting self-clean cycle. Let oven cool and wipe up spills. Restart self-clean in accordance with instructions. 

Problem: Soil not completely removed after self-cleaning cycle. 
Reason: Areas on front frame of oven and areas on oven door outside of door seal do not get hot enough to burn off soil. 
Solution: Areas must be cleaned BEFORE self-clean cycle is started. Clean using a stiff nylon brush or a nylon scrubber and soap and water. Be careful not to damage seals. 

Problem: Soil not completely removed after self-cleaning cycle. 
Reason: Self-clean cycle was interrupted. 
Solution: Wait three hours and restart the self-clean cycle. 

Problem: Soil not completely removed after self-cleaning cycle. 
Reason: Excessive spill-overs in oven. 
Solution: Wait for oven to cool. Clean spills as much as possible. Wait three hours and restart self-clean. 

Problem: Range lights do not work.  
Reason: Range not connected to power supply. 
Solution: Connect range to outlet or check circuit breaker or fuse box. 

Problem: Range lights do not work.  
Reason: Burned out light bulb. 
Solution: Replace bulb with a 40-watt appliance bulb. 

Problem: Range lights do not work.  
Reason: Defective switch. 
Solution: Replace switch. Call servicer if needed.



FiveStar Appliance Error Codes

FiveStar appliance fault codes

FiveStar appliance diagnostic codes

FiveStar appliance error symbols

FiveStar appliance common faults


Product Reviews:

"I downsized my living quarters but still wanted the performance of th
"I downsized my living quarters but still wanted the performance of the Garland I left behind. This range has been wonderful! The best bang for the buck. My contractor (who had never seen a smallish range that was so great looking) couldn't believe it. I am a home cook, but I love the performance of this range. The oven is calibrated to a T, and the burners (I have open ones) are fantastic. I highly recommended this range. Please keep in mind it is a special order - all of my other appliances were delivered 1 month before this one. But it is worth the wait!"
Published: February 21, 2015
ajmadison.com Annapolis
Source: ajmadison.com

We recently remodeled our kitchen and purchased the stove. This is my first
We recently remodeled our kitchen and purchased the stove. This is my first time with a convection oven and I love the way it works. The oven heats up quickly and cooks everything evenly.
Published: August 12, 2017
Butimis from Phoenix, AZ
Source: appliancesconnection.com

"A fine basic stove of high quality. Open burners, non-convection oven
"A fine basic stove of high quality. Open burners, non-convection oven keeps the price out of the stratosphere and still delivers excellent performance in a "commercial" style stove. Fine oven with calibratable t-stat. Heavy grates, thick porcelain on the black work. The wide range hi/lo burner is fantastic. It makes cooking good food easy. Mine is now 4 yrs old and I'm still very happy."
Published: June 21, 2018
plumberB, california
Source: ajmadison.com

"We've had this range for about 10 years. We both love to cook an
"We've had this range for about 10 years. We both love to cook and use it regularly. The only drawback we have are the gas valves. The slightest pressure cleaning them seems to damage them. They are not designed for the aggressive cleaning we prefer when it's time to clean up the mess."
Published: February 21, 2019
TomCat, Austintown, OH
Source: ajmadison.com

"I have had my 5 star range for a month now. I can't find one thi
"I have had my 5 star range for a month now. I can't find one thing that I would change. It looks and operates like a commercial stove. The burners cook very evenly and the oven bakes GREAT!! The next test which I'm sure it will do great with is summer canning."
Published: June 21, 2015
Canning Man, Youngstown, OH
Source: ajmadison.com

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