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Flare Appliances
Flare Appliances

Flare Appliance Error Codes

Innovative engineering creating quality and luxury. At Flare Fireplaces they look for opportunities to improve by studying challenges and problems. Flare understands their customers needs and apply our expertise to create the highest quality linear, modern fireplaces together with an unmatched customer experience.


Gas Fireplace Error Codes

The correct fuel-air mixture in your Flare Fireplace produces yellow flame tips, with blue base and offers minimal soot buildup. The Fuel-air mixture is set by the factory, but may need adjustment by fireplace installer, depending on site conditions. 

Identifying and locating the air shutter on your Flare Fireplace. 

Example 1: If the fireplace has been completely installed, and no access can be had to the underside of the fireplace, the adjustment can be done from inside the fireplace, on the burner. Each burner (up to three burners, units 60" above) has a + and - sign located on it. In between that + and - sign is a Philips head screw that can be turned to either increase or decrease the air to gas mixture. 

Example 2: The second option allows you to adjust your Flare Fireplaces air shutter by accessing it from directly underneath the fireplace.  

Adjust the Air shutter if the Air to Fuel mixture is not correct: 
- Flame is Yellow or orange producing soot (low air leading to a rich flame) - Introduce more air by turning clockwise. 
- Flame is very blue (too much air) - Reduce the air by turning counterclockwise. 

Common reason air shutter adjustment may be needed: 
- LP conversion has been done. 
- High above sea level installation. High elevation with low oxygen in the air. 
- Soot buildup on the glass or termination cap. 

In all cases, it is recommended to verify inlet pressure to match recommended values, in addition to setting the air shutter on the burner. 
 



Flare Appliance Error Codes

Flare appliance fault codes

Flare appliance diagnostic codes

Flare appliance error symbols

Flare appliance common faults


Product Reviews:

What a great customer service I got from Kyle Brooks who gave me the right
What a great customer service I got from Kyle Brooks who gave me the right tip on why my fireplace wasn't turning on and save me an additional $1,000 bill from the closest service company in Portland. Good job Kyle.
Published: October 9, 2021
Al Cast
Source: flarefireplaces.com

After our new fireplace was installed we were having a few issues. I was ge
After our new fireplace was installed we were having a few issues. I was getting frustrated with installer so I reached out to Flare direct. The level of customer service is truly impressive. Kyle actually FaceTimed with me so he could see the fireplace and figure out the problem. Which he did, and I’m so grateful!! Beautiful fireplaces and great customer service. Thank you 😊
Published: July 9, 2021
Lisa Pearce
Source: flarefireplaces.com

The fire place is beautiful and adds a lot of character to the room. The cu
The fire place is beautiful and adds a lot of character to the room. The customer service from Kyle at Flare was the best. He help me and the install through the entire process and has been there to help me with any questions along the way.
Published: June 9, 2021
Kevin H
Source: flarefireplaces.com

The customer service we received from Kyle was outstanding! Our new Flare f
The customer service we received from Kyle was outstanding! Our new Flare fireplace looks beautiful and Kyle has been availability to answer all of our questions and solve all of our issues during the installation process. He went above and beyond to help us. Thanks Kyle!
Published: August 9, 2021
Josh Amsel
Source: flarefireplaces.com

While we worked through a selection decision on various Flare models and op
While we worked through a selection decision on various Flare models and options, Kyle was remarkable with his responsiveness and level of customer service. Exceeded my expectations (which were high given this premier product line)! We are excited about the install, and feel great about the purchase and process knowing Kyle is available. Keep up the great work Kyle, you are a credit to the Flare Fireplace family.
Published: September 9, 2021
Matthew Muller
Source: flarefireplaces.com

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