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Gaggenau Appliances
Gaggenau Appliances

Gaggenau Appliance Troubleshooting

The modern, bespoke kitchen design demands built in appliances that are made to work together. Stainless steel fridges integrating perfectly with large wine coolers. Ovens aligned with built in coffee machines, hobs seamlessly blending into Teppan Yaki. The choice of luxury kitchen appliances is key to making the space work.


Dishwasher Troubleshooting

Gaggenau Dishwasher not cleaning 
The water inlet valve opens to allow water to enter the dishwasher. If the valve is clogged or defective, the dishwasher won’t get enough water to clean dishes properly. If the water inlet valve is clogged, replace it. Do not attempt to clean the water inlet valve—cleaning the valve could make it more likely to fail. 

Gaggenau Dishwasher not draining 
The drain impeller pushes water through the drain hose and into the garbage disposer or drain line. If the impeller is broken, replace it. 

Gaggenau Dishwasher buttons not working 
First, confirm that the dishwasher display is working. If the display is still working, try pressing some of the touchpad buttons. If some of the buttons respond correctly but others don’t, it is likely that the touchpad is at fault. (Some manufacturers sell the touchpad separately from the control panel. Other manufacturers require that you purchase the touchpad and control panel together. If you cannot replace the touchpad individually, replace the touchpad and control panel.) 

Gaggenau Dishwasher lights flashing or blinking 
The heating element heats up the water to operating temperature. If the water doesn’t reach the proper temperature after a set amount of time, a light on the control panel might start flashing. To determine if the heating element has burned out, use a multimeter to test it for continuity. If the heating element does not have continuity, replace it. 

Gaggenau Dishwasher leaking 
The water inlet valve opens to allow water to enter the dishwasher. If the water inlet valve is stuck open, the dishwasher will continue to fill with water until the dishwasher leaks or overflows. If the water inlet valve is at fault, replace it. Water inlet valves are not repairable—if the valve is defective, you must replace it. 

Gaggenau Dishwasher leaking from motor area 
First, try to determine the source of the leak. If the water is leaking from the motor shaft area, the motor shaft seal is likely defective. If the seal is defective, replace it. (Some manufacturers sell the seal independently of the impeller. Other manufacturers require that you purchase the impeller and seal together. Still other manufacturers require that you purchase the entire pump and motor assembly instead of the impeller and seal. It is usually more cost effective to replace the impeller and seal kit rather than the pump and motor assembly.) 

Gaggenau Dishwasher won't start 
The door switch prevents the dishwasher from running while the door is open. If the door switch is defective, the switch will prevent the dishwasher from running even when the door is closed. To determine if the door switch is at fault, use a multimeter to test the switch for continuity. If the switch does not have continuity, replace it. 

Gaggenau Dishwasher won't latch 
If the door hinges are damaged, the door won’t be able to latch properly. Inspect the door hinges for damage. If a hinge is bent or broken, replace it. 

Gaggenau Dishwasher dispenser not dispensing soap 
The bi-metal actuator is a metal loop which acts as a latch for the dispenser door. As electricity is applied to the bi-metal, it deforms and bends away from the latch, releasing it. If the bi-metal is burned out, it won’t release the dispenser door. To determine if the bi-metal has burned out, use a multimeter to test it for continuity. If the bi-metal does not have continuity, replace it. In addition, make sure that the dishwasher is getting enough water. If the water level is too low, the wash motor may not draw enough current through the bimetal, causing the bimetal not to bend enough to work properly.


Range Troubleshooting

Gaggenau Oven not heating 
The igniter is the most commonly defective part for an oven not heating. The igniter has two main functions. First, the igniter draws electrical current through the oven safety valve to open it. Second, the igniter gets hot enough to glow and ignite the gas in the oven burner. If the igniter gets weak, it will fail to open the safety valve correctly. If the valve does not open, the oven will not heat. To determine if the igniter is defective, observe the igniter when the oven is on. If the igniter glows for more than 90 seconds without igniting the gas flame, this indicates that the igniter is too weak to open the valve. If the igniter is weak, replace it. If the igniter does not glow at all, use a multimeter to test the igniter for continuity. If the igniter does not have continuity, replace it. 

Gaggenau Oven doesn't bake evenly 
If the bake element is burned out, the oven will only be heated by the broil element. This will cause the oven to heat unevenly. When the bake element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the element has burned out, it will be visibly damaged. Inspect the bake element for holes or blisters. To determine if the bake element has burned out, use a multimeter to test the element for continuity. If the bake element does not have continuity, replace it. 

Gaggenau Oven broiler not working 
The broiler element may have burned out. When the broil element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the element has burned out, it will be visibly damaged. Inspect the broil element for holes or blisters. To determine if the broil element has burned out, use a multimeter to test the element for continuity. If the broil element does not have continuity, replace it. 

Gaggenau Stove heating element not working 
The surface element board has relays that regulate the power supply to the burners. If one or more of the relays fails, the surface element won’t work. If two or more burners fail at the same time, this indicates that the surface element board is likely at fault. If only one surface element won’t work, use a multimeter to test the element for continuity. If the surface element has continuity, the surface element board might be defective. 

Gaggenau Stove burner won't light 
The spark modules provides power to each surface burner spark electrode. If the burner is produces a weak spark, or if the burner sparks intermittently, the spark module might be defective. Before replacing the spark module, first check the spark electrode and the spark wire. If the spark electrode and spark wire are not at fault, the spark module is likely defective. If the spark module is defective, replace it. 

Gaggenau Oven temperature not accurate 
When the bake element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the heating element has burned out, it will be visibly damaged. Inspect the heating element for holes or blisters. To determine if the bake element has burned out, use a multimeter to test the element for continuity. If the bake element does not have continuity, replace it. 

Gaggenau Oven light is out 
If the oven light is out, the entire light assembly may need to be replaced. Often the light assembly components are not sold separately. 

Gaggenau Oven won't turn on 
When the bake element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the heating element has burned out, it will be visibly damaged. Inspect the heating element for holes or blisters. To determine if the bake element has burned out, use a multimeter to test the element for continuity. If the bake element does not have continuity, replace it. 

Gaggenau Oven not self-cleaning 
During the oven's self-cleaning cycle, the door lock switch activates the door lock motor to prevent the oven door from being opened. If the door lock motor and switch assembly is defective, the oven door will not unlock once the self-cleaning cycle is complete. On most ovens, you can open the oven door by removing certain screws or panels. Check your owner's manual for further instructions. 


Refrigerator Troubleshooting

Appliance has no cooling capacity. The interior light does not function. The display does not come on. 
Power failure; the fuse has actuated; the mains plug is not in properly. 
Check that the power is on. The fuse must be switched on. Check that the mains plug is plugged in.  

The refrigerating unit switches on more and more frequently and for longer. 
Appliance door opened frequently. Do not open the door unnecessarily. 
Large quantities of fresh food placed in the appliance. Switch on FAST COOLING/FAST FREEZING function. 
The ventilation openings are covered. Remove obstacles and dirt. 

The temperature in the freezer compartment is too cold. 
Temperature has been set too low. Set a warmer temperature.  

The appliance becomes slightly louder for a brief period. 
Not a fault! Your appliance is designed to save energy. Under certain conditions the appliance must work harder for a brief period and therefore becomes slightly louder. 

The interior light does not function.  
The bulb is defective. Change the bulb. 
The light switch is sticking. Check whether it can be moved. 

The appliance is giving off odors.  
Strong-smelling foods have not been packed in airtight containers. 
Clean the appliance. Pack strong-smelling foods in airtight containers. 

Ice maker does not appear to be running. 
The ice maker is not connected to the power supply. 
The ice maker has no water supply. Ensure that the water supply line is connected properly. 
The freezer compartment temperature is too high. Check temperature of the freezer compartment. If required, lower the temperature. 

Ice maker is not producing any ice.  
The ice cube container is in the false position. Reinsert the container and slide it backwards to the end position. 
The water pressure is too low. Check water pressure. The water pressure must be between 25 and 120 p.s.i. (1.72–8.25 bar). 
The freezer compartment temperature is too high. Check temperature of the freezer compartment. If required, lower the temperature. 
A wrong water valve has been installed. Self-tapping valves and 3/16 inch (4.76 mm) saddle valves reduce the water pressure and may eventually block the pipe. 



Gaggenau Appliance Troubleshooting

Gaggenau appliance problems

Gaggenau appliance broken

Gaggenau appliance issue

Gaggenau appliance difficulty


Product Reviews:

I redid my kitchen 9 years ago. 5 new Gaggenau appliances. Have needed repa
I redid my kitchen 9 years ago. 5 new Gaggenau appliances. Have needed repairs on dishwasher and fridge (twice). Now the wall oven needs a new part but Gaggenau says it is no longer making that part. After 7 years they stop stocking/supporting parts. Despite several calls with customer service, who admitted that 9 years is not long for an oven, Gaggenau is not prepared to do anything for me. No discount on a new oven. Nothing. So, for want of a single part they tell me to go buy a new $10,000 oven. Shocking for a supposed high end product. Think twice before buying any Gaggenau product - after 7 years you may well be unable to repair and Gaggenau will do nothing for you.
Published: May 17, 2021
James of Toronto, ON
Source: consumeraffairs.com

We have had the this brand for over 10 years when the outside frame came ap
We have had the this brand for over 10 years when the outside frame came apart. We didn’t lose efficiency but decided not to fix but upgrade toe one of stainless steel interior and handle across front. This model is even quieter than our previous model and just even more efficient in its wash cycle. Plus much more types of wash cycles than we had before. If I didn’t look at the red light shining on the floor, I wouldn’t know it was working. Proud owner.
Published: March 6, 2020
Joseph of Thiells, NY
Source: consumeraffairs.com

The performance was of this stove is great. It works great whenever I cook
The performance was of this stove is great. It works great whenever I cook or bake. It definitely fits all my needs and my family really loves it. Im very satisfied by its performance. The stove is a really great value and it has a definitely been put to use since weve received it. It gets used almost every day. The appearance of the stove goes great with my kitchen theme. It goes great with all my other appliances and decor. I think it looks great in my kitchen. The size of this stove is perfect for me and my family. It has enough space for all the cooking I have to do. And it definitely can handle all the cooking I have to do.
Published: September 17, 2016
Gary of Red Oak, TX
Source: consumeraffairs.com

Every appliance in my kitchen is a Gaggenau appliance - but that wont be th
Every appliance in my kitchen is a Gaggenau appliance - but that wont be the case for long. I am absolutely appalled at the customer service that I have received from what is supposedly a premium brand. My Gaggenau gas range broke in mid-July. The earliest Gaggenau customer support could get a repair-person to my home in Los Angeles was today, September 1st - a month and half later after the range broke.Last week, I received an email that indicated I would receive a call regarding the timing of the visit last night or early this morning. That scheduling call never arrived. I called Gaggenau customer service late this morning. After waiting for ten minutes, I was finally put through to a customer support person. When I inquired about the service visit, the rep said that they saw it on their calendar, and then put me on hold. After fifteen minutes, I was disconnected, and never received a call back.I tried Gaggenau customer service again at about 2pm. Again, I waited ten minutes for a rep, and again they put me on hold to research…this time for 35 minutes and counting. How is this any way to run a company for a clientele who pays a premium for your products, and expects service to match - not to be left without the use of a broken appliance for a month and half, and spend hours on the phone dealing with horrible technical support. Absolutely pathetic.
Published: September 1, 2021
Robert of Venice, CA
Source: consumeraffairs.com

Insane awesome dishwasher! It so quiet they had to put a red light shining
Insane awesome dishwasher! It so quiet they had to put a red light shining to the floor so you know it’s running! It has 3 racks one for silverware and two for larger pans. I purchased the one with crystal wash which had lava rock pellets in it so you you don’t use heat coils to dry your dishes. They come out spot free with finish dishwashing pods and finish liquid (recommend by the manufacturer). I love it???? It's energy efficient more than any dishwasher on the market I think. It cost more but saves you in water and electricity. I recommend it!
Published: May 11, 2020
Daniel of Leander, TX
Source: consumeraffairs.com

It's performance was excellent, ran well, did what it was supposed to.
It's performance was excellent, ran well, did what it was supposed to. I'd recommend this to anyone. Its value was good. I actually got a great deal. I paid less for this than most quotes I got. I'm very happy with this. Its appearance is great. It goes well with my house. It wasn't a bad size at all. It didn't take up all that much space at all.
Published: September 7, 2016
Thomas of Washington, DC
Source: consumeraffairs.com

Works really well. Heats up fast. We use it everyday and would not trust an
Works really well. Heats up fast. We use it everyday and would not trust any other brand. Highly recommend this brand to others. We paid a reasonable price for our oven. It works very well and would buy it again if we had the choice. Love using it. We will be telling others about the brand and its value. Looks unique. Matches our kitchen very well. We like how simple it is but still functional and useful. We like the colors a lot. It is a great size for a family. It fits all of our food very well to cook all we need to at the same time. Would buy it again in a heartbeat.
Published: September 28, 2016
Ken of Durham, NC
Source: consumeraffairs.com

Do not buy Gaggenau. We have had the freezer break twice. The fridge break
Do not buy Gaggenau. We have had the freezer break twice. The fridge break down twice. The oven broke down once. The microwave/oven break down. The wine cooler break. All these appliances were in our new house. This has been over seven years. The customer service is not great. You really have to fight for any understanding that this is just not acceptable. These products are supposed to be top quality, I disagree!!
Published: May 8, 2019
Fern of Other, Other
Source: consumeraffairs.com

The performance is topnotch, one of the best in the industry. The oven gets
The performance is topnotch, one of the best in the industry. The oven gets hot really quick and stays hot. I have no complaints about any area of its performance. The value is very affordable and right for what the oven does. If you're looking for something that's great and works to its highest ability this is it. The appearance can't be beat by anyone out there. It's very nice looking and will fit in any style kitchen perfectly and won't be in the way of other things. The size is great for this product and works just as great if not better than any other product out there. I would recommend this to anyone.
Published: September 16, 2016
Zackary of Reading, PA
Source: consumeraffairs.com

It warms up very fast. Cooks very quick and well. Thanksgiving has never be
It warms up very fast. Cooks very quick and well. Thanksgiving has never been better. Since it cooks so many things at once. Value of the oven is great. You spend a good price for great quality item. If I hadn't bought this oven I would feel stupid. The oven I had before costs more and had less. Not very satisfied with the ovens appearance since it doesn't fit well in any kitchen. I wish it did fit in my kitchen but it still is a great oven. Very big oven with many capabilities with it. I wish it was a little bit smaller. It still fits in my kitchen but takes up a lot of space.
Published: September 22, 2016
George of Hyattsville, MD
Source: consumeraffairs.com

Im a house manager working for a prominent family in New York City, recentl
Im a house manager working for a prominent family in New York City, recently we upgraded our old stove to Gaggenau model worth $$$. Im writing this review because I never been so dissatisfied with the product and the customer service Gaggenau provides. The stove since the day one has been causing lots of issues, it will turn off in the middle of food preparation and it takes a significant time to have it back on. I have requested a technician several times and each time he comes he gives us different reason why its not working basically blaming us for its malfunction. At this point we did everything to make sure its been used properly: from keeping it clean to making sure the burners are assembled in the right way and according to our technician we cannot cook too much (apparently making daily lunch and dinner for 10 people is called abuse to the stove). As you can imagine I work with private Chefs and the stove cause us a lot of stress especially that tomorrow we have a Passover Dinner and stove goes off every 20 min in recent days. I couldnt be more displeased than Im right now displeased with Gaggenau Stove and their Customer Service. Simply Awful.
Published: April 10, 2017
Anna of New York, NY
Source: consumeraffairs.com

BEST dishwasher ever owned. It's under the counter dw. The noise level
BEST dishwasher ever owned. It's under the counter dw. The noise level is you don't hear it at all! Stainless steel inside 2 racks adjustable everything for all dishes, pots and pans, cookie sheets, everything. 2 compartments (can be removed) for silverware. 1 rack above for long handled and wooden etc utensils. Best part is cleaning. Pull out the bottom rack, rolls out easily. Remove the filter easy, wash it out in sink and put it back in about every 3-6 mo. Filter is stainless steel. Several modes of cleaning from pots and pans, to crystal glasses. Air Dry or steam. Everything is cleaned 100% every time. Cost to run is next to nothing.
Published: March 5, 2020
Sharon of Pomona, CA
Source: consumeraffairs.com

I loved my Gaggenau stove top. It was very expensive but completely worth i
I loved my Gaggenau stove top. It was very expensive but completely worth it. I really like cooking and it is the perfect tool in the kitchen. The value of this cooktop is so worth it. I love the how it cooks. It is a very reliable cooktop and has lasted me for so long. I absolutely love this cooktop. It looks so sharp in my kitchen. I love the appearance of the slickness. It pulls together everything and is the center of my kitchen. Everyone always compliments me on my stove and cooktop. It's very big and only should be bought by people who really intends to use it. Cooks need these appliances because it will completely change your life and the way you cook.
Published: September 9, 2016
Allissa of Decorah, IA
Source: consumeraffairs.com

Literally the worst user interface I have ever seen. A multi-thousand dolla
Literally the worst user interface I have ever seen. A multi-thousand dollar oven with more features than I can count (or comprehend), yet they must have found someone off the street to huck together this demented labyrinth of a control panel that probably only makes sense after taking the same specific drugs in the same specific order that the designer did before creating it. You shouldnt need a degree in neurophysics to heat up some pasta without literally flooding your oven with water. It would be better off with a big red button that says Heat at undisclosed temperature since thats all anyone will figure out how to do anyway.
Published: December 17, 2018
Jeff of Carnegie, PA
Source: consumeraffairs.com

A Gaggenau oven and cooktop were in our apartment when we moved in. The sto
A Gaggenau oven and cooktop were in our apartment when we moved in. The stovetop is gas and horrible to light. I had it serviced--not cheap. The burners worked somewhat better for a while, then they didnt. Just to boil water involves turning on 2-4 burners, then waiting a minute to see which ones light and if they go out. After I do this 7 or 8 times at least one burner will stay on. As for the oven...its so complicated that I have to get out the instruction book just to turn it on. The last two times I made cookies, they didnt turn outright. The oven also comes full of racks and trays with some edges turned up, some turned down, and two with a rectangle cut out of them. The booklet says you HAVE to use their pans in order for your cookies to turn out, so I did, and they didnt. I used to like baking, but I hardly make anything anymore because its so frustrating.
Published: April 19, 2020
Linda of Chicago, IL
Source: consumeraffairs.com

The performance is topnotch, one of the best in the industry. I have no com
The performance is topnotch, one of the best in the industry. I have no complaints about any area of its performance. The value is very affordable and right for what it does. If you're looking for something that's great and works to its highest ability this is it. The appearance can't be beat by anyone out there. It's very nice looking and will fit in any style kitchen perfectly and won't be in the way of other things. The size is great for this product and works just as great if not better than any other product out there. I would recommend this to anyone.
Published: September 16, 2016
Zackary of Reading, PA
Source: consumeraffairs.com

It's performance was excellent, ran well, did what it was supposed to.
It's performance was excellent, ran well, did what it was supposed to. I'd recommend this to anyone. Its value was good. I actually got a great deal. I paid less for this than most quotes I got. I'm very happy with this. Its appearance is great. It goes well with my house. It wasn't a bad size at all. It didn't take up all that much space at all.
Published: September 7, 2016
Thomas of Washington, DC
Source: consumeraffairs.com

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