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GlowBrand Water Heater Troubleshooting
GlowBrand Water Heater Troubleshooting

GlowBrand Water Heater Troubleshooting

If you're looking for help fixing your GlowBrand Water Heater, look no further! Our comprehensive GlowBrand Water Heater Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes.

Daily Maintenance 
• Check the surrounding area – inspect for water leaks in the general area around the boiler and boiler piping 
• Check the system pressure. The heating system pressure should not exceed 25psi and not drop below 10psi in most applications. If the pressure is outside this normal range, contact your qualified service technician for service. 
• Check the area around the boiler and the air intake opening for obstructions and chemical contaminates. 

Monthly Maintenance 
• Check all the Daily Maintenance items. 
• For GLOW boilers, check the domestic hot water temperature at the faucet to ensure the temperature is not too hot. If the temperature is too hot, you can adjust the thermostatic mixing valve to a lower temperature setting or, adjust the hot water indirect tank temperature with the boilers controller. If these adjustments are not correcting the issue, call your qualified service technician or service. 
• Check the pressure relief valve and discharge piping for signs of leakage or moisture. If water or moisture is found, contact your qualified service technician as soon as possible for service. 
• Check the condensate trap and outlet pipe. The condensate trap shall be full of water. The outlet hose may be connected to a condensate neutralizer, if so, check the pH of the water coming out of the neutralizer is above 6.0pH. If the pH is below 6.0 then the neutralizer will need to be re-charged or replaced. Contact your qualified service technician for service. 

Annual Maintenance 
The boiler must be inspected by your licensed, certified and trained technician for the following: 
• Inspect the flue gas exhaust and air intake connections. All connections should be tight and leak free. 
• Inspect flue gas exhaust piping, combustion air piping and terminations. 
• Inspect the boilers interior and vacuum if required. 
• Check for water, gas and condensate leaks in the boiler and around the boiler. 
• Check the condensate trap and clean if required. Re-fill the trap and re-install the trap. 
• Check the water pressure, expansion tank and pumps. 
• Check the electrical connections. 
• Check the ignition electrode and remove oxidation from the electrode. Replace if necessary. 
• Check the gas valve and ignition cable. 
• Check the controller settings. 
• Check the burners flame. Should be a quick and quiet ignition across the full burner. 
• If required, clean the heat exchanger and the burner.



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