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Hisense Televisions
Hisense Group is a Chinese multinational major appliance and electronics manufacturer headquartered in Qingdao, Shandong Province, China. Televisions are the main products of Hisense, and it is the largest TV manufacturer in China by market share since 2004.
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Hisense Televisions
We have a 52 inch Hisense Roku Smart TV which has a very clear and colorful picture. It has great sound and was very inexpensive. We originally had purchased a 40 inch one and when we went bigger, we got another Hisense. If we get another, we will look into the same brand!
This tv company gives you everything that you need for half the cost. They last a very long time and you will not be disappointed. I have 3 in my home and they have been working for 3 yrs now with no issues.
I bought my 65" tv through Walmart last November. As of 2 days ago the screen totally went out. I sent pics of the TV off and on and the tech says the damage occurred here. Nothing has touched our TV and it hasn't been moved since. Apparently it's not covered under manufacturer's warranty. So basically I'm screwed on the money I spent because they refuse to repair or replace this brand new TV. I'm not very happy about the situation and will never buy from them again. I highly recommend letting everyone know how big of a joke this company is.
I would like to give a shout-out to Mathew, the Hisense Customer Support agent assigned to my bizarre case. The new 2021 Android TV worked fine -- except for the fact that I could not install a critical app. The latest software Hisense promptly sent me didn't fix the problem. We were both stumped, until Andrew suggested that one of my old (forgotten) accounts might be an obstacle. He was right! I would never have figured this out on my own. Then he patiently waited until I'd confirmed his out-of-the-box insight. Such friendly, impressive support deserves a grateful review.
I purchased a 70" Hisense TV in October 2020. In April 2021 the tv did an update and after the update the TV would turn on then off in 2 seconds. I contacted customer service and spoke to a rep. He listened to what I told him was the problem. He told me he would have to send it to level 2 and it would take 24 to 48 hours for them to send me a fix. Later that night I got an email from Hisense with detailed instructions that even I could follow. It worked and the TV was rebooted and is working great again. Hisense responded quickly with instructions that any ordinary person could easily follow. Great TV and great customer service.