We got our new Heat Pump Hot Water System (170L) installed a few weeks ago, and it is working great, I was a bit worried that we might run out of hot water, but we haven't yet & it has been fine. I would definitely recommend getting some sort of UV protector for the screen, we have a bit of film stuff that the plumber gave us, and that protects it a bit from the UV rays. Just hope it keeps working for several years to come.

Installed 7 years ago and has never missed a beat! Great install. Has never frozen in winter. Is very cheap to run.

This replaced an instantaneous LPGas H.W.S Very quiet, about the noise of a quiet microwave or small external aircon unit on low. I run economy mode (heat pump only) always and i estimate it uses 70% less energy than a non heatpump HWS would use. And it's way cheaper than LPGas A timer allows you to use your solar power energy rather than grid energy (if your on net metering) through the day and also use the hottest parts of the day for heat pump efficiency. However the clock resets (timer settings do not) if power is lost meaning a start through the night using grid power if you forget to reset the clock. I expect a 10 year life like any other HWS or Aircon appliance and time will tell.

I never run out of hot water and its never missed a beat. Yes i have to reset every now and then after power outages but that's no big deal. My bills have also reduced so i'm happy,

Love the price, love the performance, love the hot water, love the efficiency, love the quiet, love everything about this unit. We got this 2 years ago under SA's HWS efficiency rebate scheme, and we couldn't be happier with it. We get nice piping hot water whenever we need it and haven't run out of hot water yet. It sits quietly in the courtyard, doing its thing, and uses minimal electricity. We purchased direct from Chromagen and their customer service was great, and the install was a breeze. What's not to love??