Innovative design, handcrafted with care, unique to each installation. From private luxury homes, to hotels, casinos, restaurants, and other public spaces, a fire feature is the heart of every warm and inviting space.

Gas Fireplace Repair

When your gas fireplace stops working the way it should, you might think that you must immediately call a repair person and watch your money disappear. However, this isn’t necessarily the case. Many of the issues that arise when your gas fireplace not working are not overly complicated, and many times you can isolate the problem on your own.

If your fireplace has a conventional pilot light:
• Step 1 – Check the main gas valve to make sure the gas is turned on.
• Step 2 – If the gas is on, and the pilot hasn’t been lit in a couple of months, try purging the air out of the pilot tubing, To do this, hold the pilot button down for about two minutes while the air bleeds out.
• Step 3 – If gas is coming out of the pilot, but it still won’t light, look for and clear out any debris between the igniter and thermocouple (compressed air can work for this). If the problem isn’t fixed, it could indicate a bad thermocouple, which should be repaired by a professional.

Your fireplace won’t ignite.
There are two quick and easy troubleshooting answers to try before you call the gas fireplace repair pros.
Check the fuel supply. Is there sufficient gas? Is the gas valve open? Ensure that your gas supply is okay before you go on to check out the pilot light.
For fireplaces that are switch operated or ones that have electronic ignition, check your fuse breaker. In modern homes, the fireplace has its own fuse. Check the fuse. If the fuse is in fine condition, attempt to turn the breaker off and back on. Afterward, find the fireplace manual, it should give instructions on how to light the pilot light.

The pilot light won’t go on
When the pilot light is out, follow the manufacturer’s instructions precisely to relight it. Once the light is on and the problem still continues, check the fireplace vent cap and make sure that it does not have holes or gaps causing a downdraft. Also investigate if the chimney needs cleaning, as this could be an issue.
A second area to check is the wiring for loose, unconnected, melted, or damaged wires. Fix loose wiring but leave any other wiring problems to professional gas fireplace technicians.

Fireplace burner is a problem
When the fireplace is not burning correctly, check that the thermostat is set to a high enough temperature. Any other problems with the fireplace burner will require the advice of pros.

Odd odors 
Any odd odor from your gas fireplace could be the result of dust and dirt on the burner. Turn off the fireplace and clean it according to the instruction manual, as it may be a simple fix. If the odor is coming from the natural gas, which should be odorless, shut off the gas, open the windows and call your gas company immediately.