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Nexgrill Appliance Troubleshooting

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Gas Grill Troubleshooting

The Tank  
Modern propane tanks, mandated by the government, contain an Over Fill Prevention (OPD) Device. This makes it so a propane tank cannot be overfilled. Rarely, the OPD on your propane tank can be damaged causing the tank to work incorrectly. 

Fuel Hose and Regulator  
The output of a propane tank or your natural gas line is much greater than you need for grilling. The regulator controls the amount of fuel that can flow to your grill. This attaches to the tank (or natural gas line) with a flexible hose with an O-ring to create an airtight seal. Regulators are preset by the manufacturer and should not be adjusted by you. If you look at your regulator you will notice a small vent hole in the center. Common problems are clogged vent holes, which can cause irregular fuel flow and can lead to trouble. Usually, you can clear it by tapping or blowing into the vent. Other problems are fuel leakage caused by a worn or damaged hose or O-ring. To determine if there is leaking mix dish soap and water in equal parts and coat everything from the tank to the control valves with the mixture and see if it produces any bubbles. The tank needs to be connected and on but the control valves off. If you find a leak, replace that part. 

Control Valves 
The controls valves regulate the flow of fuel to the burner. Each burner on your grill has a control valve. You cannot repair a bad control valve and if need be, you should replace the whole unit. Before you do, however, remove the control valve from your grill and inspect it. Like other parts of your grill, insects love to climb in here to nest. At the center of the control is the orifice. The orifice controls the flow of fuel and can become clogged. If it is, use a thin wire to clean out. Make sure you put it all back together the way you found it. Without the orifice, you cannot regulate the amount of gas flowing to the burner and run the risk of explosion. 

Venturi Tubes 
The venturi tubes connect the control valve to the burner(s) and mix the fuel with air to provide the flame. To do this, there is an open gap in the fuel line that can easily become obstructed. Insects, especially spiders, commonly nest here. The best solution for this is to wrap the venturi tubes with an aluminum screen that will not block the airflow but will keep the critters out. Many grills come with protected venturi tubes. Another common problem is a misalignment of the venturi tubes with the burner. Typically the venturi tubes are simply placed in the fuel line and can get knocked out of place. The venturi tubes have adjustable shutters and they may need an adjustment to regulate fuel flow. 

Burners 
Burners come in many shapes, sizes, and materials. Burners range from aluminized steel at the low-end to cast brass and stainless steel on the high end. Low-end burners will typically last about three years under normal circumstances. Because the burner is inside the grill, it tends to get coated in burnt grease and can corrode quickly. Inspect and clean your burner regularly to avoid problems. If the burner is damaged or too heavily corroded, you will need to replace it. Get the same size and shape of the burner but consider purchasing one of a better quality metal if possible. 

Barrier or Radiant 
In between the burner and the cooking grate is a barrier, also called a radiant. It is supposed to absorb and release heat evenly to the cooking surface. The barrier protects the burners from drippings and creates a place for grease to collect and burn off. It may be constructed of lava rocks, ceramic briquettes, or metal plates. These need to be replaced periodically as they become crusted with burnt grease and food; this can eventually create an unpleasant flavor on foods. Porous lava rocks tend to need replacement more often. Metal plates can typically be cleaned and used for a longer time. Inspect your barrier. If it is broken up, heavily coated, or simply not creating a sufficient barrier, consider replacing it.

SOURCE: thespruceeats.com



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Product Reviews:

I love the product, it is very user friendly and easy to use. I have no pro
I love the product, it is very user friendly and easy to use. I have no problems with it and would recommend the grill to everyone I know. The price is great and the products lasts a very long time. I have been using this brand for over 4 years and I am very happy with it. You can not go wrong using this brand! The features that I like about the grill are endless. Some of the features include that it is lightweight, so easy to move around and use in different areas of my backyard, it is big enough on the inside to fit a really amazing amount of food on it and it also has different levels so I can grill the bread on top and meat on the bottom. It has not once broke down on me. I am very happy with the way it is built as is. The only thing is on the top level where I grill the bread maybe make that portion a little wider to fit some more items.
Published: September 30, 2019
Maria of Brea, CA
Source: consumeraffairs.com

Grill is amazing, the shipper had more for sale than stock....:-(
Grill is amazing, the shipper had more for sale than stock....:-(
Published: August 24, 2019
Sean Merritt
Source: amazon.com

I think my Nexgrill is a beautiful grill because of the design and especial
I think my Nexgrill is a beautiful grill because of the design and especially because of the color (mocha), which matches our patio furniture. The extra bells and whistles such as the electric rotisserie, led lighting on the knobs, and letting me know how much gas is left in my tank are great!
Published: June 13, 2015
David of Greenwood, IN
Source: consumeraffairs.com

This replaced a Charbroil that I liked a lot. Had to replace the burners on
This replaced a Charbroil that I liked a lot. Had to replace the burners on the Charbroil after first year or so. The burners on the Nexgrill look a little heavier. The Nexgrill also has a removable bottom tray that should make it last longer as you'll be able to clean it. The only thing inferior to the Charbroil is there is no bottom shelf for the propane tank. It rests on the side rail.
Published: June 25, 2019
Tony of Summerville, S.C
Source: consumeraffairs.com

I loved the grill. It was so appealing to the eye once I caught sight of it
I loved the grill. It was so appealing to the eye once I caught sight of it at the store. I just had to have it! My friends and neighbors always compliment me on it when they come over. It is so easy to use and I cook with it multiple times a week. After using it, I would never use any other grill again. I like how it has 5 burners on the one that I bought. It is a sleek stainless steel, matching the aesthetic of my outdoor entertainment area. It also came with some cooking tools which came in handy. The grill is perfect the way it is.
Published: September 30, 2019
Skyler of Muskogee, OK
Source: consumeraffairs.com

I bought this to replace my Weber model that I gave away. This brand is the
I bought this to replace my Weber model that I gave away. This brand is the best comparison to that brand. The grill has infrared grates that prevent the flames from popping up and burning the meat. The girl has 6 burners and a pot burner. The grill is easy to clean and use. There is a grease catcher tray that can be lined with foil for easy disposal when done. I can also easily find the parts just in case I need to replace something. The gas tank is easy to put in and hook up. The temperature gauge works great, The grill is ready to work in minutes and the push button ignition is battery operated. The stainless steel exterior just needs a quick spray with the water hose and it's ready to go.
Published: June 19, 2015
Jennifer of Kent, WA
Source: consumeraffairs.com

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