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Panasonic Appliance Error Codes

The history of Panasonic goes back to when Konosuke Matsushita founded Matsushita Electric Housewares Manufacturing Works in 1918. The company has evolved and developed into one of the leading electronics companies in the world today.


Heat Pump Error Codes

Panasonic heat pumps, like many other HVAC systems, use error codes to help diagnose issues. The specific error codes can vary depending on the model and type of your Panasonic heat pump. It's crucial to refer to your heat pump's user manual or technical documentation for accurate information about error codes.

Here are some general Panasonic heat pump error codes and their potential meanings. Keep in mind that these are generic examples, and your specific model may have different codes:

H11: This code may indicate a compressor lock. It could be caused by issues with the compressor or its components.

H12: This code might relate to a current sensor issue, possibly indicating problems with the electrical components.

H14: This code may point to issues with the outdoor unit's fan motor.

H16: This code could be related to a communication error between the indoor and outdoor units.

H23: This code may indicate a malfunction in the outdoor unit's discharge temperature sensor.

H24: This code might be associated with issues in the outdoor unit's heat exchanger temperature sensor.

H30: This code could indicate problems with the high-pressure switch.

H97: This code may relate to issues with the outdoor unit's heat exchange temperature sensor.

F90: This code might point to a refrigerant overcharge or undercharge issue.

It's important to check your specific model's documentation for accurate information about error codes and their meanings.

If you encounter an error code on your Panasonic heat pump, it's advisable to consult the user manual first. The manual typically includes a troubleshooting guide that may provide steps to address common issues associated with specific error codes. If you're unable to resolve the problem or if the issue persists, it's recommended to contact Panasonic customer support or a qualified HVAC technician for assistance. They can provide accurate diagnostics and perform any necessary repairs.


Microwave Error Codes

CODE: H99 
PROBLEM: Inverter on/off control error 

CODE: H98 
PROBLEM: Magnetron no oscillation error 

CODE: H97 
PROBLEM: Inverter input error 

CODE: H96 
PROBLEM: Inverter custom IC error 

CODE: H95 
PROBLEM: Inverter input failure 

CODE: H90 
PROBLEM: Power down controlled by Inverter thermistor 

CODE: H44 
PROBLEM: Key board switch failure 

CODE: H39 
PROBLEM: Steam heater thermistor failure 

CODE: H32 
PROBLEM: Magnetron thermistor failure 

CODE: H30 
PROBLEM: Oven thermistor failure 

CODE: H02 
PROBLEM: Memory IC error (It is able to show up both in test mode and cooking mode) 

CODE: H00 
PROBLEM: RAM failure (It is able to show up both in test mode and cooking mode) 

CODE: H20 
PROBLEM: Steam heater open error 

CODE: U14 
PROBLEM: No water during steam cooking (It is able to show up both in test mode and cooking mode) 

CODE: U40 
PROBLEM: No load operation 

CODE: U65 
PROBLEM: Power down controlled by magnetron thermistor


Television Error Codes

CODE: 1 Blink  
PROBLEM: Panel Information SOS. Panel Alarm SOS. Communication problem between the System CPU (IC1100) and the Panel CPU (IC9003). 

CODE: 2 Blink  
PROBLEM: P15V form the P board. Missing P15V: P15V is not been generated by the P board. P15V is been affected by one of the boards it is connected to (A short circuit of the P15V). Wrong diagnostic by the D board. 

CODE: 3 Blink  
PROBLEM: P3.3V from the D board. Missing P3.3V Reasons: The A board is not generating the 3.3V. The 3.3V is been affected by one of the C boards or the Panel (A short circuit of the P3.3V). Wrong diagnostic by the D board. 

CODE: 4 Blink  
PROBLEM: Power Supply output voltages. Regulation issues with any of the voltages output from the power supply. Wrong diagnostic by the D board. 

CODE: 5 Blink  
PROBLEM: P5V from the A board. Missing P5V Reasons: The A board is not generating the 5V. The 5V is been affected by the SC, SS, A, or C2 board (A short circuit of the P5V). Wrong diagnostic by the D board. 

CODE: 6 Blink  
PROBLEM: SC Energy Recovery Circuit. An increase or reduction of the Energy Recovery Circuit output (MID). Open connection between connector D20 on the D board and SC20 on the SC board. Open connection between any of the ribbon cables on the C boards and the D board. Open connection between the ribbon cable/cables interconnecting the C boards. Wrong diagnostic by the D board. 

CODE: 7 Blink  
PROBLEM: Scan Drive Circuit and Connection between the SC board and the SM board. Missing Vsus. Abnormality of the scan circuit output, the 15V_F, the scn pro, and Vscn circuit. Loose or open Connection between the SC board and the SM board (SC41, SC42, SC46). Open or loose connection between connectors SC2/P2. Wrong diagnostic by the D board. Defective panel. 

CODE: 8 Blink  
PROBLEM: Sustain Drive Circuit and Connection between the SS board and the Panel. Abnormality of the sustain drive circuit. Open or loose connection between the SS bd and FPCs from the panel. Open or loose connection between connectors C10/C20. Wrong diagnostic by the D board. Defective panel. 

CODE: 9 Blink  
PROBLEM: Discharge Control Circuit (IC9300). Failure of IC9300 Wrong diagnostic by the D board. 

CODE: 10 Blink  
PROBLEM: Abnormalities of the F+15V. Reasons: The P board is not generating the F+15V. SUB Voltages are affected by the K board or by metal object present in the SD card slot. Shorted Vsus (By the SS board or SC board). Shorted Vda (By the panel, or any of the C board). Wrong diagnostic by the A board. 

CODE: 11 Blink  
PROBLEM: Fan SOS. Fans. A board. Connection and Cables between fans and A board. 

CODE: 12 Blink  
PROBLEM: Sound SOS. Pinched speaker wires. A board. Speakers. 

SOURCE: finderrorcode.com



Panasonic Appliance Error Codes

Panasonic appliance fault codes

Panasonic appliance diagnostic codes

Panasonic appliance error symbols

Panasonic appliance common faults


Product Reviews:

Panasonic inverter microwave model NNSA651S SA651S - Weve owned this microw
Panasonic inverter microwave model NNSA651S SA651S - Weve owned this microwave for a short time. We started noticing uneven cooking. Then today we started smelling a burning odor. The microwave was burning through a bacon plate (very thick material) made for microwaves and char-burned the bacon that almost burst into flames. This happened in less than a minute. DO NOT PURCHASE THIS MICROWAVE.
Published: August 29, 2016
Diana of Franktown, CO
Source: consumeraffairs.com

I brought NNST762S. It was fine for a year. It started burning the microwav
I brought NNST762S. It was fine for a year. It started burning the microwavable bowls and food. This is really a safety hazard and I think these microwaves should be recalled/banned. Till now it has burned/busted/melted many microwaveable bowls including a very very thick/hard kids microwavable bowl. Also, every other day it is burning the food. I have ordered a new microwave and I will throw this crap after I get my new one. I will never buy a Panasonic microwave again.
Published: September 9, 2016
Arshad of Toronto, ON
Source: consumeraffairs.com

Panasonic Microwave Model #NN-H965WFX - Latch broke off... when closed door
Panasonic Microwave Model #NN-H965WFX - Latch broke off... when closed door... apparently a common problem from these models from what I have read. Panasonic needs to address this problem and quit selling a product such as this. My previous microwave lasted over 10 years! The faulty one was purchased from Walmart. This seems to be a common problem with these type microwaves (From what I read).
Published: June 21, 2015
James of Elberton, GA
Source: consumeraffairs.com

When my very old microwave died I took my time and researched which microwa
When my very old microwave died I took my time and researched which microwave I wanted. I decided on the Panasonic microwave with inverter technology. Sounded really good, Panasonic has been around for awhile. A year and 4 months later it wont start up and I get an error code of H97. I dont know what that is but when I got on Panasonic website it tells me my microwave is out of warranty. I looked up on the web and it says it might be a loose wire or the inverter is bad. I think they should be responsible to fix or replace it seeing their new technology wasnt good.
Published: July 13, 2017
Mary of Palm Bay, FL
Source: consumeraffairs.com

NN ST6815 Model Wont Turn off. After about a year our microwave door wouldn
NN ST6815 Model Wont Turn off. After about a year our microwave door wouldnt shut properly and wouldnt start without shutting the door hard. Then about a year later the microwave wouldnt turn off. Ever. We took to an authorized repair shop and our $350 built-in microwave is cannot be repaired and is now in the landfill. After reading these reviews it seems there is an issue with the door and the start mechanism. I will never buy a Panasonic microwave or anything else by Panasonic again.
Published: January 25, 2017
Leslie of Vancouver, IN
Source: consumeraffairs.com

Just replaced a well used Panasonic microwave that was 10 years old. New Pa
Just replaced a well used Panasonic microwave that was 10 years old. New Panasonic has a few more features we really like. Baking potatoes has become easier than ever thought. Hopeful it lasts as long as the one it just replaced.
Published: January 2, 2021
Marcy of Bradenton, FL
Source: consumeraffairs.com

I live at 960m in NSW, so it's cold in winter but it also gets hot in
I live at 960m in NSW, so it's cold in winter but it also gets hot in summer. This unit is excellent for cooling the whole house (mine is not large) at night in summer; it's perfect for in between seasons and with it's timer, great for setting warming and cooling times ahead of when you need them. Like all heating, in the dead of winter when temps get 0˚, it's functions best with a reverse cycle ceiling fan to distribute the heat. The unit is relatively quiet but it is necessary to increase the TV volume when the fan is on more than low. The unit is compact and was installed easily. The last unit I owned was different brand and worked okay but wasn't worth fixing. Technology has improved these products over the years. Would be expensive to run in cold climates if you are home a lot.
Published: July 23, 2022
Kris
Source: productreview.com

I bought the large Panasonic microwave (July 2013) and I loved it. After ab
I bought the large Panasonic microwave (July 2013) and I loved it. After about a year and a half, it wouldnt start unless you slammed the door. Like the other reviews, it would just click and return to the clock. I bought it at Sams and purchased the extended warranty. They had me take to an appliance repair store and they fixed it making modifications to the latch and switch. That gave it another 2 months of life - now its worse than ever. I went by the repair store this morning to tell them it would not start again. He said there is probably nothing else they could do because the inside of the cabinet is made so cheap and the parts flex and wont stay in place to make contact to start the microwave. He said the best place for it is in the trash. That sure made me feel good.
Published: July 7, 2015
Kenneth of Collinsville, IL
Source: consumeraffairs.com

Panasonic microwave has self-timing or manual timing, a minute button which
Panasonic microwave has self-timing or manual timing, a minute button which is used very often. The self-cook is easy to set and the food is perfect every time. Also, the cost was reasonable for this fine product. The microwave fits nicely on the countertop. It has a turntable which makes turning the container continually not necessary. It holds larger size containers which makes it easy to cook a goodly quantity of food. I do recommend Panasonic.
Published: January 13, 2017
Dee of Lehigh Acres, FL
Source: consumeraffairs.com

Wish I had googled Panasonic microwave door before buying. Without fail the
Wish I had googled Panasonic microwave door before buying. Without fail the door latch will break just after the 1 yr warranty expires and Panasonic customer service and tech support are of no assistance. Their microwaves are built of cheap materials. (Hence the 1 yr warranty!) If you want a microwave that will last longer than one year do not buy Panasonic.
Published: July 17, 2015
Gina of Sherwood, OR
Source: consumeraffairs.com

When my 10 year old microwave broke down in the middle of the pandemic, I b
When my 10 year old microwave broke down in the middle of the pandemic, I bought my first of 3 Panasonic microwaves. I picked a large model with over 1000 watts. The first microwave lasted less than a week. I heated up a microwaveable heating pad and read later that you couldnt do that. I assumed that I had broken it, so I went out to buy the same well-rated microwave a second time. It broke down 4 weeks later. It had been making a lot of noise and the turn table didnt always turn.I assumed a defective product and took it back to the store and got a new one. This one appeared to work well for the first few weeks. The turntable worked, but made a lot of noise. Last Friday it stopped heating up food, although the timer worked. This was the third Panasonic microwave to break down in less than 6 months. We regularly use the microwave to heat up cooked meals or to defrost frozen meat, but we are a family of 3 and are not industrial users. Do not buy this microwave, it is not worth the money or the hassles. I will be buying a new microwave, but will never buy another Panasonic.
Published: April 6, 2021
Jacqueline of Montreal, QC
Source: consumeraffairs.com

Panasonic NN-SF550W: I was heating some vegetables while I was in another r
Panasonic NN-SF550W: I was heating some vegetables while I was in another room. I smelt an acrid, burning chemical smell and saw clouds of smoke pouring out of my kitchen. I had to go through the smoke which irritated my eyes to turn the microwave off. I then had to take it outside. The smoke was coming out from behind the keypad and lower portion of the microwave on the same side was too hot to touch. I immediately emailed Panasonic to report the fault and asked for safety data information in regard to the smoke as the smell, its effect on me and the inability to remove the smell suggested it may be hazardous. I received a phone call from Panasonic in regard to the email. They asked what I was heating, what container I was using etc apparently overlooking the details of my email. The customer service officer then asked me to return it to a Panasonic customer service centre. I responded that they could send a courier to which they declined. I received an email from them the same day requesting purchasing information and for me to return the appliance to them. I noted that if they assessed it and determined it wasnt a fault I would have to pay for the assessment. No apology for their product smoking out my kitchen, no safety data sheets, no concern for my health or exposure to whatever the smoke was that their product produced. I will not be purchasing another Panasonic product and will have it assessed by an INDEPENDENT professional before approaching Panasonic again.
Published: February 19, 2018
Jason of Kingscote, Other
Source: consumeraffairs.com

This microwave works really well. My food is always heated at a good speed
This microwave works really well. My food is always heated at a good speed and heated fully. It also does really well when using directions from food packages on how long to put stuff in. That is why I bought this microwave because it is the standard 1200 Watt.
Published: January 6, 2021
Ashley of Clifton Park, NY
Source: consumeraffairs.com

This microwave was already in the house I bought and after 6 years, it stil
This microwave was already in the house I bought and after 6 years, it still works well. I have had 3 Panasonic microwaves in different houses and they have all worked well with no problems and they have lasted for as long as I lived in the houses.
Published: July 7, 2019
Ellen of South Lake Tahoe, CA
Source: consumeraffairs.com

The Microwave does all the cooking etc. very well. BUT - dont try to use it
The Microwave does all the cooking etc. very well. BUT - dont try to use it as a 1. Kitchen Timer or 2. Use the timer if something is being heated/cooked in the microwave. We have had several Microwaves over the years and all have been able to do both these functions. The timer emits 4 beeps when the time is up; other microwaves, continue to beep until shut off. Guess you better stay in the kitchen to hear the beep. This 4 beep function has remained unchanged since the beginning of time. If you are cooking with the microwave, you better get a dedicated timer. The 2 functions are mutually exclusive. I called Panasonic on this. I was told that is the way it is! Clearly, Panasonic pays no attention to detail or consumer wishes.
Published: August 1, 2015
Gary of Burlington, ON
Source: consumeraffairs.com

I have a microwave that is like brand new. I cannot use because the door an
I have a microwave that is like brand new. I cannot use because the door and switch were defective and unfortunately I did not keep the receipt and Panasonic will not sell me the door so I can fix it...I will NEVER EVER BUY A PANASONIC PRODUCT EVER AGAIN and will urge others to stay away from Panasonic products because their customer service is a JOKE.
Published: November 19, 2013
Gary of Morris, MN
Source: consumeraffairs.com

I got my first Panasonic microwave in December of 1986. No bells or whistle
I got my first Panasonic microwave in December of 1986. No bells or whistles just good quality service from a microwave that lasted for 15 years. Bought my second Panasonic microwave in 2001... quite an upgrade. This one was an Inverter model. LOVED IT! In a household of 7, this unit held up quite well for 10 years. Bought my third Panasonic microwave in November of 2011... same exact model as the previous model. Today, I have had to call to find a repair center because unless you SLAM the door, the unit will not work. Taking into consideration the declined use of the microwave, compared to the previous one, I am terribly disappointed in the quality of this unit. According to the owner of the repair shop (that I am to see for the repairs), this is a common problem in the newer Panasonic microwaves. Maybe its time to switch to a different brand.
Published: January 10, 2014
Martha of Hallsville, TX
Source: consumeraffairs.com

My Panasonic microwave finally bit the dust. I dont blame the brand though
My Panasonic microwave finally bit the dust. I dont blame the brand though as it was 15 years old. I plan to buy another panasonic since I have a trim kit that it must fit. I believe the sizing is still about the same on those microwaves.
Published: July 18, 2019
TG of Seabrook, TX
Source: consumeraffairs.com

I Love Panasonic, just keeps going and going, only one problem in the 10 ye
I Love Panasonic, just keeps going and going, only one problem in the 10 years that I have it was a broken latch, fixed it myself and no problems since. At the time I broke the latch, my own fault, I bought another Panasonic as a backup just in case I couldn't repair the old unit, that was two and one-half years ago. I kept the new one I bought because it was on sale and noticed that it is selling for another $20.00 on retail price.
Published: December 30, 2020
Bob of Hendersonville, NC
Source: consumeraffairs.com

Our Panasonic microwave is a great powerful microwave thats big enough to f
Our Panasonic microwave is a great powerful microwave thats big enough to fit my stoneware deep cover baker from Pampered chef. Thats a win for this family. I do keep a sharp eye on it when making popcorn, it does not take the normal recommended time for popcorn!
Published: January 7, 2021
Judy of Winter Garden, FL
Source: consumeraffairs.com

This is no complaint. Just wanted to say as I was wiping out my microwave I
This is no complaint. Just wanted to say as I was wiping out my microwave I realized that Ive had it almost 29 years. It is a Panasonic Genius Model NE 7960 and it has never needed a repair, looks as new as the day I bought it and I tell everyone how old it is. Used it with 3 children and now use it mostly to heat things and thaw things. Paid $350 for it which was a lot as I am a widow raising the children at the time. Ive been more than satisfied with it and would buy another if necessary. Thank you for an excellent product and others that my family have purchased.
Published: January 2, 2016
Dorothy of Harrisburg, PA
Source: consumeraffairs.com

Ordered my Panasonic microwave (NN-SN651W) the 24th of May, 2017. Was not h
Ordered my Panasonic microwave (NN-SN651W) the 24th of May, 2017. Was not home to use it for over two weeks. It started overheating in less than 2 months. It has plenty of space around it, so that is not the problem. Overstock will give me a credit. Will not order another Panasonic.
Published: August 2, 2017
Mary of Norwich, NY
Source: consumeraffairs.com

I bought this microwave about 4 years ago at a Walmart. I remember declinin
I bought this microwave about 4 years ago at a Walmart. I remember declining the extended warranty on it at time of purchase. Anyway just started having the same door latch problem everyone else had. When you shut the door the light stays on, you slam the door and it goes off, but when you put the cook time in and press start, nothing happens. Slam the door again and it works. I was just going to put it on the curb for garbage pickup, however, I decided to take it apart and see what the problem was. After removing the impossible screws on the case, I discovered that the latch mechanism, which is mounted to a very weak piece of metal, was bent over which caused all the problems. I bent it back and put a piece of metal wire from the bottom screw to a machined hole that is above the latch mechanism to give it additional support. It works so far. Seems like the issue is a poor design flaw with the mount like the previous posts have written. Not mad, just glad I didnt throw it away.
Published: July 12, 2014
Eric of Pueblo West, CO
Source: consumeraffairs.com

Purchased a Panasonic microwave, model NN-SN745S over a year ago. After a f
Purchased a Panasonic microwave, model NN-SN745S over a year ago. After a few months noticed laptop, cell phone and tablet WiFi lost internet connection in the kitchen whenever the Panasonic Microwave NN-SN745S is turned on. Wifi router is in the living room over 30 feet away from the microwave. No return back to the store after 30 days. The door wont close easily. You have to give it a hard slam in order to close it. The door doesnt always close or open when the latch release is pressed after a year.Now just over a year later microwave will only run or work for two minutes or less. You have to wait 30 minutes before the microwave will work again. We own all walks of Panasonic electronics like wireless phone, TV, sound system, laptop, electric pencil sharpener and etc without any problem with great reliability. This Panasonic Microwave Model NN-SN745S is not reliable at all. What a poor reliable microwave product. I would test to make sure your WiFi still connect to the internet when the microwave is turned on before the 30 days is up if you decide to buy another Panasonic Inverter Microwave if Wifi connection is important to you. I am just going to stay away from Panasonic Inverter Microwave and try with another brand from now on based on from other reviewers.
Published: June 22, 2016
Neung of Zeeland, MI
Source: consumeraffairs.com

I bought this microwave December of 2014. All of the sudden there is no pow
I bought this microwave December of 2014. All of the sudden there is no power at all. Ive contacted customer support. There is only a 1 year warranty. I contacted the repair shop that the customer support recommended. It will be $150 to have it repaired. I think this is absolutely ridiculous. The microwave I had before was a hand me down and lasted me 7-8 years! This product should be recalled. It is absolutely absurd that this $160 microwave lasted less then 2 years! What a horrible product! Panasonic Inverter microwave model number NN-SN778S.
Published: June 22, 2016
Amanda of Bakersfield, CA
Source: consumeraffairs.com

This is probably one of the best microwave on the market. I have had this m
This is probably one of the best microwave on the market. I have had this microwave about 10 years and Ive had absolutely no problems. They make a great product. Size, performance, convenience and price that was paid is probably one of the best around. I would recommend this product to anyone and I would buy another one. I know availability is still there.
Published: January 15, 2017
Robert of Hubert, NC
Source: consumeraffairs.com

In Jan 2013, we purchased the NN-H965BF microwave from Best Buy to replace
In Jan 2013, we purchased the NN-H965BF microwave from Best Buy to replace the previous Panasonic microwave that had lasted over 16 years. The longevity and similar controls operation was the logic behind our purchase. We try to stick with what works. HOWEVER -- the hard closing door was immediately obvious. We went back to the store and felt the door on a display unit and it was the same way so we just figured that was how it was designed and as long as it seemed to function OK just leave well enough alone. Fooled us -- Did not last 1-1/2 years before it really started acting up and having to slam the door to get it to run, then not at all -- Call to Best Buy and Panasonic only got the unconcerned response -- its out of warranty and you must take it to an Authorized service center. If they are not paying for the repairs then I get to take it to whomever I want -- Tear down revealed upper door hook cracked (but still looked OK) with interlock switch pressure causing the hook to move up away from the switch lever and failing to activate the switch - second issue was the massive pressure required to close the door was bending the switch mounting bracket letting the assembly get out of alignment -- Panasonic engineering dept should get fired over this one seeing as it appears to be a systemic problem with their newer units. Parts were less than $20 but as this was an obvious conspiracy to increase profit margins instead of Quality, this will be my last Panasonic.
Published: October 20, 2014
WALT of Milton, FL
Source: consumeraffairs.com

Updated on 06/22/2020: The Invertor Technology works well until it doesn’
Updated on 06/22/2020: The Invertor Technology works well until it doesn’t. The problem is that the magnetron and the inverter are notoriously prone to early failure, more so in Panasonics, as internet and shopping site reviews everywhere illustrate. H98 error code less than 2 years old. Two weeks attempt to speak or contact anyone from Panasonic. 800 number menus with automated responses or 20-minute wait times. CHAT. wasn’t working. Called nearest authorized repair center 130 miles. “Can’t help you”. Was told to call 800 number in Romania who will get in touch with Texas who will get in touch with Salem Supply Depot, only repair center who will contact you. Tried CHAT again. Offshore “Steve” read from scripts, wasn’t very articulate and simply offered platitudes and apologies. Kept going around in circles. Asked for contact with someone in the States. His response: “Is there anything else I can help you with.” Wrote back, “Yes, you can answer the questions I just posed.” I ended telling “Steve,” It’s been the most fruitless conversation I can ever recall having. Shipping round-trip 260 miles is expensive for 41 lbs. I have a perfectly competent and reliable appliance repair center in my city. Panasonic wouldn’t entertain the idea of sending a magnetron so I could have it done locally. But it’s unconscionable that Panasonic execs refuse, even for the sake of good will, to accommodate customers with products that are designed for failure right after the service warranty expires. And Panasonic offers a 5-year magnetron warranty but it is impossible to use. Not only is shipping to a distant repair center expensive but the procedure is convoluted, contacts are unintelligent, and logistics are unreasonably burdensome. And Panasonic knows this. They can warranty the magnetron for 50 years. It wouldn’t matter to them. I purchased a Panasonic radio that I’ve had for over 55 years and it works perfectly.Panasonic was known as the most reliable name in electronic products. It’s shameful that the CEO’s of Panasonic’s appliance division have allowed quality and service to devolve into mediocrity. Any microwave should last longer than two years. We will all be better off with the longevity of a traditional transformer or coil and a magnetron at full power than an inverter magnetron, and with any other maker than Panasonic. Shame on Panasonic CEOs for allowing what once was the reigning electronic company, known so well as epitomizing quality and customer service, to descend to this, such a lowly level.Original Review: Panasonic Microwave NNSE785S with H98 error, less than 2 years old and Customer Service unwilling to do anything. Called nearest authorized repair center 130 miles. Was told have to call 800 number in Romania who will get in touch with Texas who will get in touch with Salem Supply Depot, only repair center. They wouldnt even entertain the idea of sending the magnetron so I can have it done locally. Magnetron and inverter technology is prone to failure as internet reviews will show. But its unconscionable that Panasonic execs, for the sake of goodwill, refuse to accommodate customers with products that are designed to fail right after service warranty expires. And they offer 5 yr magnetron warranty but it is impossible to use. Not only is shipping too expensive, but the procedure is convoluted and contacts are unintelligent. Offshore staff read from a script and offer platitudes. Will be better off with the longevity of a traditional magnetic coil than an inverter, and any other maker than Panasonic. Shame on Panasonic CEO for allowing what was once the reigning quality and customer service electronic company to descend to this lowly level.
Published: June 2, 2020
Gary of West Haven, CT
Source: consumeraffairs.com

We purchased a Panasonic microwave 15 months ago. Approx 2 months ago, it s
We purchased a Panasonic microwave 15 months ago. Approx 2 months ago, it started to smoke while we were using it. We unplugged and took it outside. We called the Panasonic customer service number and told them what had happened and they genuinely sounded concerned that nobody had been hurt and nothing caught on fire, etc. They said they take this kind of thing very seriously and would have someone get in touch with us within 24 - 48 hrs. Sounded good. Someone did call us and told us to take the microwave to a local service repair shop and it would be taken care of. When we called the repair shop, they informed us that they no longer serviced any Panasonic products. That should have been our first clue that this wasnt going to be easy. We called Panasonic again and they did give us the name of another service repair shop. We took it there & they told us it would be ready in 3 days, Nov 15, 2013 . We just picked it up today, Dec 26, 2013. We have never had such terrible customer service! The repair shop requested some sort of paperwork from Panasonic in order for them to do the work and each time we called Panasonic, we were told that everything would be taken care of ASAP, paperwork would be send immediately, phone calls would be returned to us and there was no follow thru. We did speak with supervisors and had the same poor service. Think twice before purchasing a Panasonic microwave. We see that many customers have had problems with the door latches - we are waiting for that problem to start in which case ours is going right in the trash. We are happy to finally have ours repaired but we dont want others to have this very frustrating experience.
Published: December 26, 2013
Charlie of Spencerport, NY
Source: consumeraffairs.com

Ours is a large 1200 watt microwave. We have had it for maybe 10 years. It
Ours is a large 1200 watt microwave. We have had it for maybe 10 years. It has a turntable. We use it a lot every day. It has been dependable and we would not want to be without it. We keep it clean and it still looks almost new.
Published: July 18, 2019
Marsha of Salem, OR
Source: consumeraffairs.com

It opens and closes effortlessly, unlike many we have owned. The touch pad
It opens and closes effortlessly, unlike many we have owned. The touch pad is very responsive and easy to engage. The only drawback is the TouchPad not back-lighted. It does not look large, but it does have a large capacity, and ample cooking options. It is every bit as good as the three hundred dollar unit it replaced. We paid $120 for it.
Published: December 28, 2020
Stephen of Gastonia, NC
Source: consumeraffairs.com

This Panasonic NN-SN942B microwave has been the best M/W unit we have ever
This Panasonic NN-SN942B microwave has been the best M/W unit we have ever owned. It works flawlessly, does what it is supposed to. The only issue we have, is it has just developed a switch problem with the door closing and the panel does not light up. Going to replace the switch and get another 10 years use out of it.
Published: February 13, 2022
John of Oologah, OK
Source: consumeraffairs.com

I've had this tv for a number of years and have never had a repair bil
I've had this tv for a number of years and have never had a repair bill for it. The picture is clear and the sound is great too. The price was reasonable. What more could one ask for? I would buy this brand again.
Published: September 2, 2019
Mary of Westchester, IL
Source: consumeraffairs.com

Gave trouble from the very start. Door was hard to close. Gradually got har
Gave trouble from the very start. Door was hard to close. Gradually got harder, had to almost slam it for microwave to work. Put up with it until after 5 yearsthe door latch finally broke. Was warrantied for 1 year. Didnt bother to have fixed, since it would cost more than it was worth. Was really disappointed in Panasonic since the first microwave I bought lasted 25 years. Will not buy another Panasonic ever. I got online and googled my microwave and found many others were having the very same problem I had.
Published: July 1, 2019
Carolyn of Taylors, S.C.
Source: consumeraffairs.com

I purchased a Panasonic Microwave Oven model number NN-SN7785S. I owned thi
I purchased a Panasonic Microwave Oven model number NN-SN7785S. I owned this microwave for a year and the door would not close properly. The latch would not catch. The latch finally broke so I contacted Panasonic and they said my unit was out of warranty. I would expect a microwave that I spent $160.00 on to last longer than $9.95 for them to assist me further. Why would I want to pay $9.95 for them to tell me that it is still out of warranty and then on top of that pay for the repair? Panasonic does not stand behind their products. I will never purchase another Panasonic product again and I have owned several in the past. I am very disappointed in this product. My advice to another consumer do not consider Panasonic for anything!!!
Published: June 16, 2016
Georgiann of Wellington, OH
Source: consumeraffairs.com

Cooks evenly and correctly from directions. It has been very dependable for
Cooks evenly and correctly from directions. It has been very dependable for 15 years and still counting. It is. (the Genius Premier 1100w. It is an amazing microwave!)
Published: December 9, 2016
Janice of Cullman, AL
Source: consumeraffairs.com

We found that the button for the door sticks. It should last longer than th
We found that the button for the door sticks. It should last longer than three years before something like that happens. And, that we own two different Panasonic Microwaves. One ends and it shows Enjoy your meal after it is done. We enjoy seeing that as it reminds us that something is in the microwave. The other does not and just goes back to the time. We love the power settings for the Panasonic as it is a constant low if different power settings are used. Other microwaves do not do that and that is why we keep buying Panasonic Microwaves.
Published: July 28, 2019
L of Belmont, NY
Source: consumeraffairs.com

Nice size microwave but have always had problems with the door closing with
Nice size microwave but have always had problems with the door closing without slamming it. It also now has an electrical sound that may indicate that it is not functioning properly. It has been difficult to get service questions answered or to find a replacement for this space in our kitchen.
Published: December 27, 2020
Terri of Linville, NC
Source: consumeraffairs.com

This microwave has been reliable and works well. We’ve had it 3 years now
This microwave has been reliable and works well. We’ve had it 3 years now. We can fit a decent sized container inside. The prompts ask you for info so it can sense how long things should cook. Touchpad - easy to read.
Published: July 4, 2019
Alice of Danbury, CT
Source: consumeraffairs.com

I was cleaning the microwave and a panel inside, which I thought was metal,
I was cleaning the microwave and a panel inside, which I thought was metal, where my finger went right through like it was a piece of paper. Now, I dont know if the microwave is safe to use. I could have gotten shock or worse.
Published: October 11, 2011
Cynthia of Jersey City, NJ
Source: consumeraffairs.com

My Panasonic Microwave, m/n NN-SN661S, caught on fire. I had to unplug it t
My Panasonic Microwave, m/n NN-SN661S, caught on fire. I had to unplug it to make the microwave stop and to put out the flames. I contacted Panasonic and they offered me $30 in compensation but I had to agree to release them from any additional claims.
Published: January 11, 2017
Anthony of Moorestown, NJ
Source: consumeraffairs.com

I purchased a countertop Panasonic microwave in August 2014 and it is alrea
I purchased a countertop Panasonic microwave in August 2014 and it is already broken. The door would not shut and I could not see anything which would of prevented it from shutting. When it finally shut, the PLASTIC door latch broke off. There is a latch on the top and one on the bottom of the door. I would have thought with one latch still operable it would have still worked but it does not. It will no longer cut on at all. I tried calling the store where I purchased it but they said I have to send it back to Panasonic for repairs. By the time I pay for shipping and the hassle of shipping along with not having a microwave for weeks I will no doubt end up just buying another one but it will NOT BE A PANASONIC!
Published: March 9, 2015
Tia of Gloucester, VA
Source: consumeraffairs.com

I bought this microwave 14 months ago and the power level button started wo
I bought this microwave 14 months ago and the power level button started working on its own a few days ago. The keypad would start beeping and changing levels without warning. The microwave is out of warranty by 60 days so after 14 months we are stuck buying a new microwave. After reading reviews online, I now realize this is common problem with Panasonic microwaves, so I will never buy another of this brand.
Published: September 7, 2018
TAMMY of Metairie, LA
Source: consumeraffairs.com

Ive had it for 3 years now and it still is working just like it was brand n
Ive had it for 3 years now and it still is working just like it was brand new. I have and will continue to recommend this brand microwave to family and friends. Heats and defrosts foods quickly, I am a very satisfied customer with my microwave. I dont expect it to go out any time soon. For the investment I think the durability and functions are well worth it.
Published: July 6, 2019
Edith of Irving, TX
Source: consumeraffairs.com

I'm surprised that there hasn't been any reviews on this unit I&#
I'm surprised that there hasn't been any reviews on this unit I've been a bit slack to review this as I had the tkr but unfortunately it was to small for the house and at the start of winter it just wouldn't heat the house on those minus Celsius cold mornings. So the awesome team at Panasonic came to help and replace it with the latest VKR model the Z60VKR 7.2kw heating 6kw cooling to be precise and let's say just amazing everyone that comes into the house now says it's really warm inside. The surprise is when I'm so comfortable inside I get a surprise when I see what the temp is outside as I'm writing this it's -3c outside. I've also noticed the house is a lot drier. Defrost times are quick and startup times are fast this unit has some grunt. The Panasonic app for the wifi controller works better as I have a couple more features plus it lets me know indoor temp as well. No more weather waffle from me. Thank you Panasonic NZ
Published: October 13, 2018
Gordon from Auckland
Source: productreview.com

It is great. It heats up so fast, anything 1 or 2 minutes and food tastes g
It is great. It heats up so fast, anything 1 or 2 minutes and food tastes great. I found this deal on a microwave and its very nicely made. It stands out and looks good on the counter.
Published: January 14, 2017
Mary of Clayton, GA
Source: consumeraffairs.com

Ive had Panasonic microwaves in houses that I rented, as well as the house
Ive had Panasonic microwaves in houses that I rented, as well as the house I own. These microwaves are workhorses, and they never seem to fail. Besides being attractive, they are a way to prepare family dinners quickly. Mine is 1,000 watts plus. The clock on the front, helps me to adjust all of my kitchen clocks, as well as the clocks in other rooms. The microwave feature are also great, but does a vegetarian need a probe to cook. Veggies are done in minutes, and I never cook meat. Popcorn cooks fast too, but I never buy the mystery stuff in microwaveable bags.
Published: July 23, 2019
Salman of Syracuse, NY
Source: consumeraffairs.com

Used to be microwaves lasted over 10 years, as others have mentioned. We bo
Used to be microwaves lasted over 10 years, as others have mentioned. We bought a Panasonic NN-H624BF in January 2007. It stopped working in November 2009, with interior sparking preceding. I purchased a Panasonic NN-SN667B in November 2009 - it stopped working in April 2012 (subsequently I bought a fuse, which repaired it, and I have it for back-up.). In the meantime, we purchased another, larger Panasonic microwave in April 2012 (I dont have the model number anymore, as we put it in the dump) - the door became a huge problem by early 2015. I found online repair methods and fixed it, which lasted about a month before it again became necessary to slam it repeatedly in order to get it to close. Finally it would not close at all, so I gave up on it, but I could not find another microwave brand with the inverter technology, so I tried again with a Panasonic NN-SN686S purchased in 10/16. I thought if I went with a smaller one, it would not have the same door problem. And I thought, with all the complaints about the door mechanisms, the new ones would have the problem tackled. Not so - its just a different problem, as this door will shut but now after only 6 months, the mechanism to open the microwave has become very hard to push, and it is only a matter of time before it becomes inoperable. I will resurrect the 2009 model with the repaired fuse when it becomes necessary. When that goes, I will have to do without the inverter technology, as I give up on Panasonic forever.
Published: April 9, 2017
Myrna of Athens, TN
Source: consumeraffairs.com

Bought a Panasonic Model No.NN-SN942B microwave. The door kept getting a li
Bought a Panasonic Model No.NN-SN942B microwave. The door kept getting a little harder to close over time, to the point of having to hold on to the side so as not to spill the inside contents. Finally it stopped working unless you held down on the door to engage the door latch to the on switch. Finally, after closing the door so many times, with difficulty, the door latch, or (key). Never have I owned a microwave that only lasted working 3 or 4 mo. after the warranty ran out.
Published: March 6, 2015
Thomas of Windham, ME
Source: consumeraffairs.com

First, I want to respond to posters regarding Wi-Fi. Any microwave will int
First, I want to respond to posters regarding Wi-Fi. Any microwave will interfere with 2.4 GHz Wi-Fi if the location of the Wi-Fi router and the microwave and your computer are in bad locations. Try relocating your router or computer or Microwave so it wont interfere. This is common knowledge. But the real problem with the Panasonic microwaves is like Earle of Huntsville, AL said. After about 6 months to a year, the flimsy metal bracket starts flexing when the door is closed, causing the door latches to not latch correctly, resulting in the micro switches to not make up correctly. Youll notice this when you have to start slamming the door hard to make it work.Unfortunately we had misplaced the receipt; otherwise, we would have returned to store. So somewhat similar to Earle of Huntsville, AL... I made a little wooden brace for mine which cured the problem. But its a cheap design for a microwave door latch switch and its almost like they designed it for failure. Youd think that it would be non-productive to build junk that will just be returned. How could they possibly be making any money on this?
Published: March 9, 2014
S. of Corvallis, OR
Source: consumeraffairs.com

Absolutely love the Inverter series of Panasonic microwaves. We have always
Absolutely love the Inverter series of Panasonic microwaves. We have always used two in this house for more than a dozen years, and have had the same broken door spring issue repeatedly on every one. Our favorite model is NN-SN942 series, which includes NN-SN968. Our last 2 pair have been NN-SN942B, but we quit buying anything Panasonic. No matter how many times we attempt to write or have made calls, the issue is never resolved.I am holding the Operating Instructions for our last two in my hand. Each was bought for $20 off the regular $169 price at Target on November 29, 1914. We replaced each broken door spring by ordering from Panasonic. We have replaced the springs twice. One broke in January and one broke this June. So now two beautiful units are the dump because we envision no end to the Panasonic problem. Spending $398 and repairing 4 times for 2 units in just over 3 years is ridiculous, as well as unnecessarily hard on the environment. When one spring breaks, I have to run downstairs to use my sons unit and he runs up here when his spring quits. We order two and start over. But over the years, the springs have progressively lasted a shorter time. Our units look like new.When functioning, they are wonderful. But no one at Panasonic cares to hear about the defect. Last week, our units went to the dump. The glass inserts are going with our instruction booklets with purchase receipts taped inside to Goodwill, in hopes that someone needs one. Very many Panasonic control panels are the same, with the same instructions. The spring is our only issue.
Published: July 19, 2018
Arlene of West Lafayette, IN
Source: consumeraffairs.com

Panasonic 2.2 cu ft Microwave Model SD997S - We purchased the appliance in
Panasonic 2.2 cu ft Microwave Model SD997S - We purchased the appliance in 2010 for our new house. It worked fine for 2 years and then the magnetron and inverter both failed. Fortunately they were both replaced under warranty and the microwave worked fine for another 3 years until the summer of 2015. Initially the units fuse blew and when that was replaced, it worked ok for another 2 months. The repair tech suggested we use a power bar to save the trouble of replacing the internal fuse. Now the the unit keeps popping the circuit breaker on the power bar at the P10 setting after about a minute of use. At a P8 setting the microwave will work for about 4 minutes before the circuit breaker on the power bar pops. At a setting of P5 the unit will work for 10 minutes. Not sure how much longer this microwave will last before it dies completely.
Published: October 29, 2015
Bob of Chemainus, BC
Source: consumeraffairs.com

Bought Panasonic Microwave in 2002, It stopped working Nov 2013. It worked
Bought Panasonic Microwave in 2002, It stopped working Nov 2013. It worked perfectly all those years, so I purchased another Panasonic, like the old one except this one is the new model. It has a dial instead of buttons to set the cook time which for me is a good improvement. Have had it eleven months and then suddenly started to have a problem getting it to work. When I press the start button only the timer would rapidly count down. I found out from reviews on this site, that slamming the door might make it work. I did not slam the door but instead pushed on the middle of the door, rather than the lower right hand corner. Now by closing it this way it starts every time. I Have less than a month left on the warranty so I plan on having it looked at since it still goes berserk when I close the door from the right corner. I like this microwave but I would suggest that they make the door easier to close and make so that it make less noise when shut.
Published: October 20, 2014
Vince of Covina, CA
Source: consumeraffairs.com

I CANT BELIEVE I HAVE THIS MICROWAVE! My family has bought this in April 20
I CANT BELIEVE I HAVE THIS MICROWAVE! My family has bought this in April 2016 after our old Emerson Microwave broke down. This was bought immediately not knowing this: This Microwaves cuts off the internet!!! Havent tried anything to get this Microwave to stop cutting off the Wi-Fi yet. IT HAS BEEN GOING ON SINCE APRIL!!! I didnt realize at first that the internet was cutting me off for no reason, but now it is because of Microwave usage! For example, if its used for 5 minutes, the internet is down for 5 minutes due to Microwave usage! Also, this product might break down soon in months or even next year. A lot of peoples Panasonic Microwave has this same problem. If it breaks down, I will update this complaint! If this breaks down, I hope to god I buy a microwave that does not cut off the internet. Not this! AVOID THIS MICROWAVE AT ALL COSTS! Buy one that does not cut off internet! Do not buy this wi-fi less microwave!
Published: September 13, 2016
Troy of Lady Lake, FL
Source: consumeraffairs.com

Microwave 1250 Mod #NN-SN7785 - I bought this less than a year ago and just
Microwave 1250 Mod #NN-SN7785 - I bought this less than a year ago and just 2 weeks ago I went to use it and it started to make a crackling noise then smoke. I immediately unplugged it and carried it outside. I called Panasonic and was told that I need to take it to a repair shop but I said this is a microwave not a TV and I dont want some TV repairman working on it and then bring it home and have it catch fire in the middle of the night, or leak radiation to which she replied that is your choice. So I took it to the curb and will never purchase another Panasonic product.
Published: October 26, 2015
Keith of Utica, NY
Source: consumeraffairs.com

We bought our Panasonic inverter (NN-SD691S) from Costco less than 2 (app 2
We bought our Panasonic inverter (NN-SD691S) from Costco less than 2 (app 20 months) years ago. The microwave stopped working completely. Initially it just started as light are on at times and are off at times, then after 6 months, another new problem began; it still keeps on working while it is open. We have to put things on revolving plates. After 2 weeks it completely stopped working. We dont have any warranty, so I guess I will not buy Panasonic again. We had a Danby microwave once and used it for more than 5 years without any issues, replaced it with a stainless steel one. If anyone have any connection problems in the warranty period please do get it fixed before it dies on you.
Published: July 22, 2014
maniamma of Stoneycreek, ON
Source: consumeraffairs.com

I had my first Panasonic combination microwave for over 12 years and only r
I had my first Panasonic combination microwave for over 12 years and only replaced it as concerned about its age. Turned new virtually identical microwave on full power to cook McCans frozen potato for 4 minutes as a 1000 watt unit. After 3 minutes the door was in flames. Fortunately I was in the room to put the fire out reducing the damage. As an OCD cleaner I was annoyed when John Lewis staff called me to collect the repaired Item that the reason this had happened was because there must have been food debris on the door that a leaflet informing me how to clean it in future was supplied.I called Panasonic as the unit was in new condition as far as clean was concerned getting nowhere as my only concern is to ensure the machine is now safe for use. I called Panasonic. The agent that answered first of all did not understand what 1000 watt meant and informed me that You have to completely defrost all products before putting them into the microwave. I asked as I had followed the potatoes instructions, How mad was this? She didnt even understand the meaning of buying frozen food and using a microwave to cook them, refused to let me speak to someone else and left me totally confused.
Published: February 5, 2016
Jackie of Southfleet, Other
Source: consumeraffairs.com

I purchase the Panasonic Genius Model NNT945SF Microwave a little over a ye
I purchase the Panasonic Genius Model NNT945SF Microwave a little over a year ago. Within 6 months, the door would not shut without slamming it. I noticed that the Microwave interfered with my WiFi about this time. At approximately 1 year, the digital screen went blank. I went to Panasonics website and found the local authorized repair shop: Electronic Specialists, 300 Commercial Dr., Fairfield, OH, 45014. The proprietor, John Raymer, diagnosed the problem by phone and said it was the door latch causing the screen to stop working. For $45 he said he would fix the microwave. I asked if the door was not the problem, what then? He said, for $45 he would fix the microwave, no matter what the problem was, and has a 3-month warranty on repairs. I met him at his shop on 11/23/13, which has no set times to be open, and delivered my microwave. I picked it up on 11/26/13, again I had to schedule a meeting by phone. The microwave door was hard to close. It no longer interfered with WiFi. The repair lasted about a week before the screen started going blank again. I scheduled a meeting and returned it. He apologized and said it was mistakenly sent out before being repaired. I was to meet him on 12/6/13 but he never returned calls to confirm a meeting. He didnt return any calls until I called Panasonic directly. Finally he called and said it was repaired. My wife picked it up on 12/16/13. Five days later the screen went blank again. It happened intermittently for a while. It also interferes with WiFi again. But Electronic Specialists no longer answers my call. I again contacted Panasonic USA by phone. I have had to contact them repeatedly and repeat the same approximately 20 times. They forward the information UP TO A MANAGER, who doesnt call back. I finally spoke to Basil. Panasonic denies any responsibility, since it is not a warranty repair. I said they are responsible because I would NEVER have gone to Electronic Specialists if their web-site hadnt directed me there, as their local authorized repair center.Basil told me my microwave was repaired. He did give me an address to MAIL a request for assistance to Panasonic USA (which I only assume is their next line of misdirection and run-a-round). Since the time I spoke to Basil, microwave has completely quit working. It is 1/9/14 and still only about 1 and 1/2 months into my THREE-MONTH WARRANTY from Electronic Specialists. Of that time, the Microwave only worked correctly about 8-10 days. I also wonder if I have been exposed to microwave radiation leaking out of the door of this unit for about 6 months.
Published: January 8, 2014
Jeff of Trenton, OH
Source: consumeraffairs.com

My Panasonic microwave has fire inside because the surface coating has rubb
My Panasonic microwave has fire inside because the surface coating has rubbed and warming off from the inside of the microwave. This is a defective item.
Published: April 3, 2012
C of Fairfield, CA
Source: consumeraffairs.com

The stainless steel finish looks good, has great power (1200 watts), and th
The stainless steel finish looks good, has great power (1200 watts), and the Panasonic name is one of the most reliable for microwaves. Has enough features to make a good job of everything without being overly complicated.
Published: December 21, 2015
Graham of Mont St-Hilaire, QC
Source: consumeraffairs.com

My microwave was returned to WM Canada but Panasonic graciously still sent
My microwave was returned to WM Canada but Panasonic graciously still sent me a new microwave! This microwave is above and beyond the model it replaces and about twice the price. You have my business in the future for TVs and more! Thank you, E.P., of Panasonic Canada!
Published: January 24, 2013
Jody of Sioux Lookout, ON
Source: consumeraffairs.com

This is a great microwave. Its three years old. Turbo defrost inverter syst
This is a great microwave. Its three years old. Turbo defrost inverter system. Its the NN-SN778 model. Has all the good presets like for popcorn setting, sensor reheat, sensor cook and many other great features. I bought it at Walmart. It was under two hundred dollars. A great value.
Published: December 26, 2020
Frank of Lansing, MI
Source: consumeraffairs.com

I bought a Panasonic Microwave model NN-DS596B model from John Lewis in Aug
I bought a Panasonic Microwave model NN-DS596B model from John Lewis in August 2017 with a two-year warranty. Expensive £305! I have discovered that it does not cook the food evenly. Rang John Lewis and was asked to contact Panasonic who gave me a case ID number. Their only nominated service centre DK AVS took two weeks to collect it and told me it takes about 4 days. Since then I have contacted DK AVS 6 times (each call takes around 35 to 45 minutes for a response) with promise to come back each time by the end of the day but never came back to me. Out of exasperation, I contacted Panasonic customer services and spoke to 4 staff again with the same response will get back to me by end of day after contacting DK AVS. By this time and eight weeks without the microwave, I raised a complaint to Panasonic on their web page and as per experiences of other people contact was not received after 2 days. At this stage, I sent them John Lewis receipt for a refund. Finally, received response from a manager at Panasonic but have told them that I have waited long enough and have bought a new microwave (not Panasonic). A response by email at last from the manager at Panasonic that DK AVS have found nothing wrong with the microwave and nothing more could be done. Interestingly, as the microwave is still with DK AVS. It is now 3 months since my first contact with John Lewis, I called and spoke to customer services who have reinvestigated and escalated the case, I quote” I want to let you know that I have escalated the case with your situation to our Head Office so the Service Centre will send the unit back to you as soon as possible.” This beggar’s belief that I have been without a microwave for 3 months and now they have found nothing wrong (i.e. uneven cooking) and will return the microwave as soon as possible! Maybe in 12 month’s time! I think small court is justified with this to get a refund and post this on review sites. DON’T BUY PANASONIC AND DON’T USE DK AVS FOR ANY SERVICING. I HAVE BOUGHT A MIELE AND EXTREMELY HAPPY WITH IT!
Published: December 12, 2018
Anant of United Kingdom
Source: consumeraffairs.com

We wanted a compact microwave that doesnt take up too much counter space. B
We wanted a compact microwave that doesnt take up too much counter space. But as a result, our larger dinner plates dont allow the turntable to spin, so we must always remember to reverse the turntable so that we dont wreck the motor. Price to pay for compactness I guess. The spinner dial to set the time is a nice touch.
Published: July 2, 2019
Carl of Vancouver, BC
Source: consumeraffairs.com

Panasonic Model NN-H965 WFX - I purchased the microwave from Best Buy end o
Panasonic Model NN-H965 WFX - I purchased the microwave from Best Buy end of March 2014. It suddenly stopped working first week in August 2014. Will not run. Display on front says Close Door even though the door is closed. Unfortunately did not buy Best Buy extended warranty as they would have replaced the unit. Now have to contact Panasonic. Did not last even a year! Made in China it says on the unit. The quality and longevity of the unit proved that statement to be true!
Published: August 25, 2014
Curtis of Odessa, TX
Source: consumeraffairs.com

Panasonic microwave NN-SN797S - We bought it at Costco after having returne
Panasonic microwave NN-SN797S - We bought it at Costco after having returned the first one of its kind because the door was so incredibly hard to close. This one was slightly better but still very hard closing. The door interlock is on such flimsy metal that it bends when closing the door. The top latch in the door eventually snapped and the microwave stopped working. Its obviously a manufacturing defect, and from what Ive read here it is a common one for panasonic. We will NEVER buy another panasonic anything.
Published: January 11, 2015
patricia of Berryville, VA
Source: consumeraffairs.com

In June 2016 I had to replace my GE over-the-counter microwave. The only mi
In June 2016 I had to replace my GE over-the-counter microwave. The only microwave I could find which was the right size and colour was the Panasonic Inverter Microwave NN-SE284B for $600. It was very hard to install because of the power cable. The cable exits at the front and there is no groove for the cable when you slide the microwave over the bracket. The cable should come out near the back from a recession in the frame. Then there was a speck of dirt inside the window of the door. The door is supposed to open by slightly pushing it. That lasted only a day. Now I have to push the button at the bottom corner. Today we had to change the time because of the fall time change. Pushing the hourglass turns on the microwave and the display shows hot. The same thing happens for all buttons and the slider. I powered it off and on and the problem persists. So, the controls are not working anymore. The fans, for all the noise they make, do not ventilate any air. I have only used the microwave to reheat food and not very often. We also got a Panasonic TV (not a led). It darkens sporadically and recovers. Since we got it for cashing in points and essentially for free we are living with it. There is no Panasonic product in my future anymore.
Published: November 6, 2017
Erik of Edmonton, AB
Source: consumeraffairs.com

This air conditioner is fantastic. I live in a very cold climate where it r
This air conditioner is fantastic. I live in a very cold climate where it regularly gets into minus temperatures and it works really well. It warms up or cools down in a very short space of time.
Published: October 13, 2019
Vanessa
Source: productreview.com

Stainless steal Panasonic Inverter Model NN-SN778 - Bought this about a yea
Stainless steal Panasonic Inverter Model NN-SN778 - Bought this about a year ago for around $200. Now the door latch has quit working properly, therefore causing the light to stay on and the function not to work at all. I called the Panasonic about this issue @1-800-211-7262. They said they could direct me to a repair dealer where I would have to pay to fix it. Or I could just buy a new one. I said this is posted all over the internet. This is a manufacturing defect. They said this is the first they have heard of it. Yeah right! Way to stand by your product and brand name. I will be purchasing a new microwave and I guarantee you it wont be Panasonic. In fact I will never buy ANYTHING made by Panasonic again.
Published: March 15, 2014
Val of Brigham City, UT
Source: consumeraffairs.com

In October 2014 I purchased a Panasonic microwave model NN-SA661S. Went to
In October 2014 I purchased a Panasonic microwave model NN-SA661S. Went to warm up a bag of popcorn this morning and the inside caught fire... The bag of popcorn was fine and unpopped but now the right side of my microwave is burnt up. Still under 1 year warranty. Called to file claim and was told they will get back to me within 24 hours...
Published: August 5, 2015
mallorie of Lawton, OK
Source: consumeraffairs.com

Ive never had any problems with this microwave in terms of cooking. It does
Ive never had any problems with this microwave in terms of cooking. It does a really great job! The one thing it does that drives me nuts is that the glass tray, when revolving, will sometimes hop off its track and keep the tray from turning properly. Its a little tricky to get it back in place.
Published: July 9, 2019
Jose of Newbury Park, CA
Source: consumeraffairs.com

I purchased my 50 inch Panasonic TV from Circuit TV who has gone out so lon
I purchased my 50 inch Panasonic TV from Circuit TV who has gone out so long ago I forgot when I bought it, The picture is as good as it was when I bought it. I would like to buy New smart TV but I can not. The picture is as good as the Vizio smart TV I bought last year. Hopefully it keeps working and looking as good as it is today. Panasonic in my opinion is a or was a great TV. Knock wood after writing this Nothing happens to my TV. By the way I paid $ 2500.00. Today I can buy a similar TV for Around 500.00 to $ 800.00 and get a nice TV but I doubt it would as long as my Panasonic. My family has gotten some great entertainment from this TV. I only wish they still made this brand of TV.
Published: August 27, 2021
Harry of Absecon, NJ
Source: consumeraffairs.com

I have had my Panasonic microwave since 1982 and it runs like new and I hav
I have had my Panasonic microwave since 1982 and it runs like new and I have never had it worked on!!! I feel that is a pretty amazing appliance! Purchase a Panasonic brand, they last a long time! This microwave has been working for 35 years and still going strong! Hahaha!
Published: January 19, 2017
Rj of Topeka, Kansas
Source: consumeraffairs.com

I have had this microwave for 15 years and it still works great! It has var
I have had this microwave for 15 years and it still works great! It has various cooking options that I use regularly. I especially like the popcorn option. It never burns my popcorn. The defrost works great as well.
Published: July 13, 2019
Debbie of Brookpark, OH
Source: consumeraffairs.com

NN-SN778 - First hint, crashed our WIFI router whenever it was activated, n
NN-SN778 - First hint, crashed our WIFI router whenever it was activated, not a good sign. At 6 months funny smell (burned paint as it turned out). After looking, door was starting to arc and burn around the edges in three places, mostly the lower edge. Took it out of service and called Panasonic. Both recommended service groups declined to work on it even though it was still under warranty. Could not find another repair person close enough to justify travel cost. The higher power 1250W obviously has multiple problem as described here in this blog. As a science person, I really like the much lower weight of the inverter system, very impressive. Now, if they could get the bugs out of the system without losing more customers, that would be very, very impressive.Our last microwave was a Kenmore, almost 30 years old, and still works (except for occasionally programming itself! I could build a replacement controller but dont have the time.) The Panasonic has numerous advantages, the higher power was great for casseroles where long thaw times were needed, cut that down to minutes. Im guessing the main problem is harmonics and operating frequency. The space between door parts was quite small and yet the gap arced despite what looked like correct grounding and spacing, etc.
Published: November 12, 2015
Ed of Columbia City, IN
Source: consumeraffairs.com

After about 9 months of use our Panasonic Microwave Model NN-SN966S failed
After about 9 months of use our Panasonic Microwave Model NN-SN966S failed to remain on. About 2 seconds into the power on the display went dead and the unit would not power up or perform until the power plug was removed from the wall and then plugged in 30 seconds later. Then the same problem occurred after the start button was pressed. Well, I tried unsuccessfully to get Panasonic to repair or replace the unit still under the 1 year warranty to no avail. They kept giving me the runaround; first repair place (PE Americas) didnt work on microwaves; try panacare.us@panasonic.com they said. So, I got nowhere with them either. They sent me to a place 80 miles from here and they too dont repair Panasonic microwaves. I gave up. They dont stand behind their warranty and their product doesnt last long.
Published: February 1, 2021
Richard of Silsbee, TX
Source: consumeraffairs.com

Got a model NN-SN686S for Christmas 2016. It lasted 3 weeks. Got up one mor
Got a model NN-SN686S for Christmas 2016. It lasted 3 weeks. Got up one morning. Went to heat me a cup of instant coffee and the Microwave was dead, no power, no clock, no nothing. Went to Panasonic website, my model was not yet on the help available list... Called customer support to Contact Panasonic. They gave me a different phone number to call about microwaves. They have a machine that answers that number saying the department is closed to call later. Panasonic is of No help what so ever with its products. I returned the microwave to the place I purchased it. Got another one Only because its all the seller would do. Just got this replacement Panasonic microwave. I have no idea how long it will last. I have Zero Confidence in Panasonics garbage electronics.
Published: January 24, 2017
Chuck of New Iberia, LA
Source: consumeraffairs.com

When you Google microwaves lifespans it estimates 10 years on average. This
When you Google microwaves lifespans it estimates 10 years on average. This one is 5. Works well but paint is peeling on the bottom. Had already been replaced once. Warrantied one year. No customer service. 100 dollar piece of crap NN3725.
Published: December 28, 2018
Jane of Milwaukee, WI
Source: consumeraffairs.com

I bought a Panasonic Microwave March 21, 2017. The product was manufactured
I bought a Panasonic Microwave March 21, 2017. The product was manufactured in August of 2016. Model # NN-T945SFX. The microwave worked fine until two days ago I closed the door and the plastic latch key broke. I tried to contact Panasonic and had no luck at all. Finally I have ordered the latch key and only hope I can fix it myself. Flimsy plastic is the cheap way to make something of importance... another ten cents in production and this could probably have been avoided. There isnt another Panasonic product in my future.
Published: July 21, 2017
Larry of Dillon, SC
Source: consumeraffairs.com

Panasonic has worked for me perfectly over 15 yrs. It cooks everything easi
Panasonic has worked for me perfectly over 15 yrs. It cooks everything easily, fast. It is reliable, no repairs. Even heat, sturdy, easy to clean, good size for any place. Looks fine. Lightweight, easy to clean. If I ever replace it, I will get another Panasonic. I wondered if people actually do think about microwave names. Panasonic is the winner for me through actual use. I just hope I can find that brand whenever I might need another.
Published: October 9, 2021
Emily of Leawood, Kansas
Source: consumeraffairs.com

I purchased a Panasonic Microwave Inverter 3 years ago. The cavity vent has
I purchased a Panasonic Microwave Inverter 3 years ago. The cavity vent has started to rust. Now, it turns out it might be toxic. They offered me a small cash settlement. They are nasty, and I want to make sure that no one buys the microwave, because I have emails that tell me it is probably toxic. The rust is falling on our food. I cannot believe they are so stupid as to put that is toxic in an email. But they did and were nasty and told me it was my fault. Before you think Panasonic for anything, remember the products are bad and the service is worse.
Published: January 24, 2012
Betty of Atlanta, GA
Source: consumeraffairs.com

I bought a Panasonic Microwave NNSB646S to replace a 15 year old Sharp that
I bought a Panasonic Microwave NNSB646S to replace a 15 year old Sharp that we loved until it failed. The Panasonic meets most of our requirements. It is a No Frills, easy to use model with some exceptions. The interior light does not come on when the door is opened. It does come on while in use. Why does it not come on when the door is opened & needed? The control panel is not backlit making it impossible to read the button when programming it. How much did Panasonic save in leaving off this feature? Unlike our earlier Sharp microwave, the Panasonic burns the food on the outer circumference while barely heating the interior product being heated. The button on the lower right to open the door is recessed and hard to push. The door spring is too strong or the catches are not designed correctly making it slam hard & make a loud noise when the door is pushed closed. The noise invariably wakes up the grand-baby in the next room. We can live with these inadequacies, but it could have been made much better.
Published: November 30, 2017
Jack of Mustang, OK
Source: consumeraffairs.com

I like its size and it fits where I need it. Its really a nice microwave an
I like its size and it fits where I need it. Its really a nice microwave and seems to cook well although I dont cook main meals in microwave. Usually just warm ups or quick frozen meals. Last microwave I had started when you hit the 30 sec button but this one you have to hit 30 then start. Would like more timer options, just a minor thing that I wish was different.
Published: January 16, 2017
Charles of Alexandria, In.
Source: consumeraffairs.com

Purchased microwave 13 months ago and now door wont close (not a spring pro
Purchased microwave 13 months ago and now door wont close (not a spring problem). Also have had problems with wifi reception when microwave was in use. Will not buy this brand again. Purchase was made at Sams Club.
Published: November 27, 2013
Julie of Toccoa, GA
Source: consumeraffairs.com

Doesnt hold the time you set. Doesnt heat up a cup of coffee. Very weak pow
Doesnt hold the time you set. Doesnt heat up a cup of coffee. Very weak power. My old Panasonic microwave was easy to use. This one is junk. Very hard to read the screen. I dont understand selling junk.
Published: November 23, 2020
Michael of Rancho Mirage, CA
Source: consumeraffairs.com

It works flawlessly and has given me NO trouble, lots of power for short bu
It works flawlessly and has given me NO trouble, lots of power for short bursts, refined with power adjustments for strategic use. I chose this brand because in my stint of professional food service, their microwaves performed. I was not disappointed with my decision.
Published: July 23, 2019
Matthew of Harrison Twp, MI
Source: consumeraffairs.com

Less than 2 years ago I purchased a Panasonic microwave (model # NN-SB646S)
Less than 2 years ago I purchased a Panasonic microwave (model # NN-SB646S) from Walmart for $110. Had I thought to research this I would have never bought it. Recently the microwave has done for me as it has for many others, and the voltage fluctuates. We immediately unplugged the microwave as it is a huge danger and do not want it to burn our home down. I contacted Panasonic was asked a lot of questions, sent pictures, called twice to simply be told, Oh well you owned it over a year so you can pay to have it fixed! Why would anyone in their right mind keep something that could kill them!!! I told the rep I would share my experience on every social media site available and thats when I was told, Well since you want to take it to social media we can send you a prepaid label. I said, And what will that get me! She said, We will see if its a service issue but you still have to pay us to fix it. I said, If I am going to pay to have this fixed I will simply research a company that makes quality merchandise, UNLIKE PANASONIC, and find one that cares about their customers as well. She said, Well its not fair to our customers that buy extended warranties if we help you. I said, Well its not fair to me if your product kills my family! I ended the call as she simply didnt care. I will not be buying anything Panasonic again, and I can assure you we are a VERY tech savvy home and have a lot of electronics. I will be sharing this with almost 900 friends on FB, Google, Yelp, Twitter and the Panasonic FB page. I am disappointed at the lack of care this company has for its customers. #panasonicyouaredangerous
Published: January 3, 2019
Melanie of Scranton, PA
Source: consumeraffairs.com

We have a Panasonic 1200 watt 2.2 cubic foot microwave. It has a popcorn se
We have a Panasonic 1200 watt 2.2 cubic foot microwave. It has a popcorn setting that actually works, I don't know anyone that likes the smell of burnt popcorn. Inverter turbo defrost which is the reason we bought this microwave again. (I rather one died from pouring water on it by accident). It's is a great feature if you have lots of meats that you defrost from your freezer before preparation this makes almost any meal, an easy to make, don't have to defrost overnight, or worry about the microwave scorching it meal.
Published: January 1, 2021
Kevin of New Hampton, Iowa
Source: consumeraffairs.com

This microwave stops working after 5-6 seconds and you have to open the doo
This microwave stops working after 5-6 seconds and you have to open the door and slam it and restart it. I purchased it from Target on 11/27/11. It started doing this a couple of months ago but infrequently, now it does it numerous times a day. I sent an email to Panasonics customer service and was told to call for an authorized service center for repair. After reading all the complaints on here I gather that is a waste of time but Im curious to see what they will say. My son bought the same microwave on my recommendation and his is having the same problem, his also has a part, which I thought was metal, that fell off when the microwave was being cleaned. Turned out to be just a piece of heavy paper and the part that held it in broke off so its loose now and falls off all the time.
Published: March 10, 2014
Judy of Redford, MI
Source: consumeraffairs.com

I have Panasonic microwave and use it from 5 years. It is great value for m
I have Panasonic microwave and use it from 5 years. It is great value for money, have different features/settings for different food types. It takes less time compare to LG brand same power microwave. Good quality touch screen. Size is good, standard size. Different finishing available, match with kitchen appliances.
Published: July 15, 2019
Chandra of Toronto, ON
Source: consumeraffairs.com

This is my third Panasonic heat pump. I had moved into a new property that
This is my third Panasonic heat pump. I had moved into a new property that just had gas and our old heat pump stayed at the old property which was hard to leave behind because it was good. So I decided to get another heat pump after working out what to go for I went for the 80VKR the beastie 9kw heating 8kw cooling. To be honest I was worried about the heating bill. I had taken screenshots of the usage kw from the old heat pumps from Panasonics rubbishy wifi app. One heat pump was a 50TKR and the other 60VKR. Now you are not going to believe this but I am getting better economy on the Z80VKR than the other 2. In my usage for this winter I've used 222kw over 3.5months the Z60VKR over one month in winter 214kw. That is crazy I know two different houses but the Z80VKR has a bigger area to heat. Get this though the other day I turned the Z80VKR right up and and I compared it to a usage and time and outdoor temperature of the Z50TKR set at a lower heat temp and the Z80VKR was more economical if you take in the set temperatures and time it was used. I have all the screenshots to provide what I am saying. Please don't listen to the rubbish if you get an oversize heat pump it will short cycle and use more power this is not true. I did an experiment and I turned the heat pump down to 16c in heating mode and put it on quiet for 14hrs it used 2.4kw in that time that's 0.171kw per hour.
Published: July 13, 2022
Gordon from Auckland
Source: productreview.com

I've had the microwave for 30 years and it is STILL going strong. It h
I've had the microwave for 30 years and it is STILL going strong. It has the old fashioned push button operation, no computer stuff, VERY easy to operate, and I can read the numbers easily. Enough said.
Published: January 9, 2021
Jan of Tempe, AZ
Source: consumeraffairs.com

My Panasonic microwave starts on its own when you open the door. Zap! Panas
My Panasonic microwave starts on its own when you open the door. Zap! Panasonic says dont worry about it. Their suggestion: its not worth fixing. Buy a new one. Guess I will, but not one of theirs. Right?
Published: May 1, 2012
Joe of Anywhere, CA
Source: consumeraffairs.com

Panasonic 1250 - What is going on - this microwave just about was on fire.
Panasonic 1250 - What is going on - this microwave just about was on fire. I show you the picture after I stop it. I could smell smoke.
Published: January 21, 2015
Mary of Battle Ground, WA
Source: consumeraffairs.com

My $215 Panasonic microwave nn-sd987 is 20 months old and the inverter went
My $215 Panasonic microwave nn-sd987 is 20 months old and the inverter went bad. This is a common problem but not covered by warranty. It cost $209 to fix plus $50 fee just to look at it. This is more than the cost of the microwave. Panasonic said they have no life expectancy for their electronics, which tells me that they have no quality testing on new products. Panasonic products are junk and will never get my business again.
Published: August 16, 2012
Michael of Rochester, NY
Source: consumeraffairs.com

Well, I bought my microwave about 2 years ago but the inside is small and i
Well, I bought my microwave about 2 years ago but the inside is small and it doesnt get the meals very hot in the medium. I cant say all of them are like mine but thats what I feel. And another thing is the way you defrosted the beef, got cooked in the outside. That I dont like but for other things is very good.
Published: January 23, 2017
Gabriela of Luquillo, Puerto Rico
Source: consumeraffairs.com

My Panasonic NN-ST642W microwave works ok to good.. but my dilemma is when
My Panasonic NN-ST642W microwave works ok to good.. but my dilemma is when it is running it cuts off my wifi connection from the other room through the house past the kitchen. Is my microwave leaking waves? Cant see it or feel it.. but my smartphone knows... Ideas? Time for a new one or just wrap it up in aluminum foil??
Published: March 2, 2017
Terry of Port Coquitlam, BC
Source: consumeraffairs.com

This is by far the best microwave Ive had. Its sensor reheat works great ev
This is by far the best microwave Ive had. Its sensor reheat works great even with pizza. Very good product. Also, the quick minute button is quite handy. It is also quite powerful so I get to use the lower time settings for meals.
Published: July 10, 2019
Larry of North Tonawanda, NY
Source: consumeraffairs.com

I had it for years with no problems. I was buy this brand. Picture is amazi
I had it for years with no problems. I was buy this brand. Picture is amazing. It is a smart TV. I love it because I can get on my apps and do things I need to do on my big TV. I will always stay with this brand.
Published: August 12, 2021
Kelly of Lititz, PA
Source: consumeraffairs.com

We love the all features, power, appearance, size, turntable, keypad, color
We love the all features, power, appearance, size, turntable, keypad, color, everything. We are a very very happy with this microwave. Panasonic is awesome. I dont know what else can I say. It does everything we need very well. I use it mostly for defrosting frozen breakfast biscuits.
Published: July 15, 2019
Mary of Egypt, Texas
Source: consumeraffairs.com

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