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Panasonic Appliances
Panasonic Appliances

Panasonic Appliance Repair

The history of Panasonic goes back to when Konosuke Matsushita founded Matsushita Electric Housewares Manufacturing Works in 1918. The company has evolved and developed into one of the leading electronics companies in the world today.


Heat Pump Repair

When it comes to repairing a Panasonic heat pump, it's important to prioritize safety and accuracy. Heat pump systems are complex, and attempting DIY repairs without the necessary expertise can lead to further damage or safety hazards. Here are steps you can take if you suspect your Panasonic heat pump requires repairs:

Contact Panasonic Customer Support:

If your Panasonic heat pump is still under warranty, contact Panasonic or the authorized dealer from whom you purchased the unit. They can provide guidance on warranty coverage and procedures.

Schedule Professional Service:

If you're experiencing issues that you cannot resolve through basic troubleshooting, it's advisable to schedule a service call with a licensed HVAC technician. They have the expertise to diagnose and repair complex HVAC systems.

Describe the Issue:

When scheduling a service call, provide a detailed description of the issue you're experiencing with your Panasonic heat pump. This information can help the technician prepare and troubleshoot more efficiently.

Prepare for the Technician's Visit:

Clear the area around the heat pump to allow the technician easy access for inspection and repairs. Remove any debris, leaves, or obstructions that may impact the unit's performance.

Be Observant:

Before the technician arrives, note any unusual sounds, smells, or behaviors exhibited by the heat pump. This information can be valuable for the technician's diagnostic process.

Discuss Maintenance:

While the technician is on-site, inquire about routine maintenance for your Panasonic heat pump. Regular maintenance can help prevent issues and prolong the lifespan of the system.

Common issues that may require professional attention include compressor malfunctions, refrigerant leaks, electrical component failures, and issues with the defrost system.

Remember that working on heating, ventilation, and air conditioning systems involves safety risks, and repairs should only be performed by licensed professionals. Additionally, if your heat pump is still covered by warranty, attempting unauthorized repairs or modifications may void that warranty.

If you're experiencing problems with your Panasonic heat pump, contact a qualified HVAC technician or Panasonic customer support for assistance. They can provide accurate diagnostics and perform any necessary repairs.


Microwave Repair

Panasonic manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Panasonic appliance repair from experienced professionals, your local Appliance Helper can help.

Panasonic Microwave not heating 
The diode converts the A/C power output of the transformer to D/C, doubling the voltage to nearly 5,000 volts. This high voltage powers the magnetron to heat the food. If the diode burns out, the magnetron won’t receive enough voltage to operate, preventing the microwave from heating. When the diode fails, it is often visibly burned out. Inspect the diode and if the diode is burned out, replace it. If inspecting the diode proves inconclusive, test it with a multimeter that uses a 9-volt battery or put a 9-volt battery in series with the diode. When the leads are reversed, the diode should only have continuity in one direction. (Warning: The microwave oven can store a lethal amount of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the high running voltage and the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the diode.) 

Panasonic Microwave not working 
If too much current passes through the microwave circuitry, the line fuse will blow. If the line fuse blows, the microwave won’t start. To determine if the line fuse is at fault, use a multimeter to test it for continuity. If the fuse does not have continuity, replace it. In addition, you should investigate and resolve the problem that caused the fuse to blow. If you don’t resolve the underlying issue, the new fuse will blow too. (Caution: The microwave oven can store thousands of volts of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the line fuse.) 

Panasonic Microwave light bulb not working 
The light bulb itself might be burned out. Replace the light bulb before replacing any of the parts associated with the light bulb. Before replacing the control, check the light bulbs, sockets, and wiring. If these parts seem to be working properly, test the control board with a multimeter to determine if it sending the correct voltage to the light bulb socket. If the control board is not sending enough voltage to the light bulb socket, replace the control board. 

Panasonic Microwave shuts off after a few seconds 
A door switch might be failing intermittently. Check each of the door switches for signs of overheating, arcing, or burning. If you don’t see any obvious signs of failure, use a multimeter to test each switch for continuity. If any of the switches is visibly damaged or only has intermittent continuity, replace it. Control boards are often misdiagnosed—before replacing the control board, first check more commonly defective parts, particularly the door switches. If all of the other components are working properly, replace the control board. 

Panasonic Microwave turntable not turning 
Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it. If the microwave turntable is not turning the glass tray drive coupling could be broken or stripped out. Gently pull the coupling off the drive motor shaft to inspect the drive coupling for damage. If the microwave turntable is not turning the glass tray support could be broken or stripped out. Gently pull the support off the drive motor shaft to inspect the tray support for damage. 

Panasonic Microwave buttons not working 
To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad. To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel. To determine if the control and display board is defective, try pressing each of the buttons on the control panel. If none of the buttons are responding correctly, replace the user control and display board.


Television Repair

Panasonic TV has no picture on the screen 
You might encounter your TV going blank, but still producing sound. You can try rebooting the TV to see if it fixes things. 
If rebooting does not fix it, chances are the power supply of your TV is damaged. 
The damage in the power supply is caused by a damaged capacitor, which usually happens during power surges. That is why it is highly recommended to use a surge protector with your TV to prevent damage. 
At this point, it’s best to have a qualified technician look at your TV and replace all components that malfunction.

Distorted or stretched images on Panasonic TVs 
Sometimes, you will notice the image on your TV looks stretched, cropped, or squashed. 
Should that be the case, it’s most likely that your LED TV has the wrong picture settings. 
The picture settings may be wrong for the media, or someone accidentally switched the settings or forgot to switch them back to regular. In some cases, the TV crops the frame to fit. 
As TVs have different Settings menus, you can fix this by looking at the options that pertain to Zoom, Stretch, and or Resolution (such as 16:9 or 4:3). You will then have to adjust these settings to get the framing correct.

Panasonic TV projects excessive hues of blue or green 
You might notice that the TV screen has excessive hues of blue or green. Especially with brand-new TVs, you may notice that your TV has higher blue hues, as the white balance is set to cool. 
This only means that you need to calibrate the color of your TV. 
Calibrating your TV doesn’t just fix excessive hues, it also helps you get the best colors out of your TV. 
To calibrate your TV, you need to access the Picture Settings of your TV to alter some settings. 
Any movie-related image settings will have the best color calibration. It would be good to set it to Movie or Cinema settings to get a good color temperature. 
If your TV does not have this feature, you need to set the White Balance or Color Temperature. Set it to Warm to get a calibrated color setting. 
Should there be no Warm setting, or if there are different Warm settings, you will need to scroll and test which image will have the lowest level of blues and greens, and the highest levels of red and pink.

Panasonic TV screen is too dark 
The TV screen may get darker than usual because of the built-in light sensor of TVs, which is also a power-saving feature. 
The light sensor adjusts the brightness of the TV screen to match the lighting conditions of the room. 
But not all light sensors are made equal. Some TVs become darker when the light sensor isn’t able to detect lighting correctly. 
This may be fixed by turning off the light sensor and adjusting brightness manually. 
This setting is usually found in the picture settings under the Backlight menu. 
Some TVs may allow you to deactivate Automatic Power Saving picture mode, which also adjusts the brightness of the TV. 
You can get better results if you turn off any energy-saving features of your TV, which also lowers the brightness of the TV. 
Should you decide to deactivate any energy-saving features, you may opt to adjust the backlights manually to preserve the lifespan. 
TVs now are more power-efficient than ever, thus they will remain energy efficient even with energy-saving features disabled. 
But, if the TV’s brightness is still low, despite all the adjustments made, then it means that your TV’s screen may have reached its half-life, wherein light quality is no longer at its peak. 
If your TV is new when this happens, then you should seek a replacement through your warranty.

Panasonic TV has no sound 
There’s a chance you’ve encountered your TV going silent, even when the TV is not on mute. 
There are different ways of figuring out what the issue is. 
One thing to do is reboot your TV by turning it off, unplugging it from the power source then restarting it after a few minutes. 
If there is still no sound after rebooting the TV, then connect an external speaker via eARC or the headphone output. You may also try pairing your Bluetooth speakers or headphones. If sound comes out of the Bluetooth device, the damage is to the internal speakers of the TV. 
If you are watching a video from the USB port, you may want to try other video sources. If the sound works on free TV or streaming platforms, the TV likely doesn’t recognize the video’s audio language or encoding. Should that be the case, convert the video file to a format compatible with your TV. 
If none of these fixes work, the issue likely lies in a component of the TV’s amplifier. 
Repairing this issue is simple, and entails a qualified service person to replace the damaged audio IC chip.

Panasonic TV won’t connect to Wi-Fi 
An inability to connect to Wi-Fi is a common issue among smart TVs, regardless of the brand. 
But don’t be too alarmed, as a lot of the factors may contribute to a lack of connectivity. 
To help you diagnose the problem, the first thing you need to check is where the problem is. 
To test whether the TV or Wi-Fi router is at fault, you should check if other devices can connect to your network. 
Try streaming a video on Netflix or YouTube on your laptop or smartphone using Wi-Fi. 
Should you be able to stream on this device, check how many devices are connected to your router. 
Then, try disconnecting a device and see if your TV connects to the router. 
A typical home Wi-Fi router has a limit to the number of devices that can connect to it. 
If your TV is able to connect to the Wi-Fi after removing a device, it means your router was clogged. Moving forward, keep an eye on how many devices are connected to Wi-Fi.

Soap Opera Effect 
The Soap Opera Effect refers to unnatural screen movement occurring as a result of the TV trying to render 60 or more frames per second when the video isn’t rendered for it. 
To give you an idea, movies are rendered at 24 frames per second, while TV broadcasts are rendered at 30 frames per second. 
TVs have refresh rates that reach up to 120 Hz, meaning they display up to 120 frames per second. These come in tandem with image processing that smoothens movement vis-à-vis the frame rate, or in some cases emulates higher frame rates. 
Now, these help 24 or 30fps videos render smoothly on screen, but it reaches a point of being too smooth and unnatural, hence the Soap Opera Effect. 
This feature is useful for watching sports or video games, but movies and TV programs look off. 
This issue can be easily fixed by turning off smoothing in the picture settings. Many TVs, when switched to theater or cinema mode, also deactivate the smoothing function, which results in realistic movements.

SOURCE: techpenny.com



Panasonic Appliance Repair

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Panasonic appliance assistance

Panasonic appliance maintenance


Product Reviews:

I got this microwave to replace a larger one which was having issues after
I got this microwave to replace a larger one which was having issues after 15 yrs. After 2 mo this new one started squeaking and sometimes the plate wouldn’t turn. From the very beginning, there was an issue with the door opening button. I’ve had about 4 microwaves and this one is garbage.
Published: July 11, 2019
Dianne of Midvale, Utah
Source: consumeraffairs.com

So not even a year into Panasonic Microwave and its broken suddenly. When I
So not even a year into Panasonic Microwave and its broken suddenly. When I open the microwave door it turns on and when I close the door it doesnt do anything. Its such a bizarre malfunctioning. Really upset! Never buying a Panasonic microwave again!
Published: April 15, 2015
Ritu of Milton, ON
Source: consumeraffairs.com

I'm surprised that there hasn't been any reviews on this unit I&#
I'm surprised that there hasn't been any reviews on this unit I've been a bit slack to review this as I had the tkr but unfortunately it was to small for the house and at the start of winter it just wouldn't heat the house on those minus Celsius cold mornings. So the awesome team at Panasonic came to help and replace it with the latest VKR model the Z60VKR 7.2kw heating 6kw cooling to be precise and let's say just amazing everyone that comes into the house now says it's really warm inside. The surprise is when I'm so comfortable inside I get a surprise when I see what the temp is outside as I'm writing this it's -3c outside. I've also noticed the house is a lot drier. Defrost times are quick and startup times are fast this unit has some grunt. The Panasonic app for the wifi controller works better as I have a couple more features plus it lets me know indoor temp as well. No more weather waffle from me. Thank you Panasonic NZ
Published: October 13, 2018
Gordon from Auckland
Source: productreview.com

I purchased a Panasonic microwave just 2 years ago. Model #SN671S, it worke
I purchased a Panasonic microwave just 2 years ago. Model #SN671S, it worked well. Then in just 2 years the display disappeared. Really? I paid around $300.00. Its now at Costco for $99.00. Did Panasonic dump these at Costco? Very unhappy with only 2 years of light use. I wont buy Panasonic again.
Published: July 12, 2016
Pam of Chicago, IL
Source: consumeraffairs.com

I've had this tv for a number of years and have never had a repair bil
I've had this tv for a number of years and have never had a repair bill for it. The picture is clear and the sound is great too. The price was reasonable. What more could one ask for? I would buy this brand again.
Published: September 2, 2019
Mary of Westchester, IL
Source: consumeraffairs.com

My Panasonic Microwave, m/n NN-SN661S, caught on fire. I had to unplug it t
My Panasonic Microwave, m/n NN-SN661S, caught on fire. I had to unplug it to make the microwave stop and to put out the flames. I contacted Panasonic and they offered me $30 in compensation but I had to agree to release them from any additional claims.
Published: January 11, 2017
Anthony of Moorestown, NJ
Source: consumeraffairs.com

I bought this microwave December of 2014. All of the sudden there is no pow
I bought this microwave December of 2014. All of the sudden there is no power at all. Ive contacted customer support. There is only a 1 year warranty. I contacted the repair shop that the customer support recommended. It will be $150 to have it repaired. I think this is absolutely ridiculous. The microwave I had before was a hand me down and lasted me 7-8 years! This product should be recalled. It is absolutely absurd that this $160 microwave lasted less then 2 years! What a horrible product! Panasonic Inverter microwave model number NN-SN778S.
Published: June 22, 2016
Amanda of Bakersfield, CA
Source: consumeraffairs.com

Ours is a large 1200 watt microwave. We have had it for maybe 10 years. It
Ours is a large 1200 watt microwave. We have had it for maybe 10 years. It has a turntable. We use it a lot every day. It has been dependable and we would not want to be without it. We keep it clean and it still looks almost new.
Published: July 18, 2019
Marsha of Salem, OR
Source: consumeraffairs.com

We have a Panasonic model NN-SN667B that recently started shutting down the
We have a Panasonic model NN-SN667B that recently started shutting down the WiFi and televisions in our home. This didnt happen originally with the microwave. I called Panasonic customer service and claims departments and they told me this was normal. I sent the microwave back to them for evaluation and they found no problem with the microwave and said theyre returning it to me. I will not be using this microwave in my home and risk exposing my family to microwaves going throughout the house.
Published: March 14, 2019
Marilyn of Marysville, WA
Source: consumeraffairs.com

After contacting Panasonic again in early August of 2013, a replacement mic
After contacting Panasonic again in early August of 2013, a replacement microwave was delivered to my home around mid of August 2013. It is a refurbished microwave and an exact same model replacement. As of today, September 9, 2013, the replacement microwave has been working flawlessly. I hope it will stay that way for a while. Thanks Panasonic for the resolution, even though it took months and cost me a lot of time off from work and money as well. Most importantly, thanks to Consumer Affairs for the impact and effect that it has in this resolution.
Published: January 1, 1970
Felix of Lawrenceville, GA
Source: consumeraffairs.com

I have had this microwave for 15 years and it still works great! It has var
I have had this microwave for 15 years and it still works great! It has various cooking options that I use regularly. I especially like the popcorn option. It never burns my popcorn. The defrost works great as well.
Published: July 13, 2019
Debbie of Brookpark, OH
Source: consumeraffairs.com

Ordered my Panasonic microwave (NN-SN651W) the 24th of May, 2017. Was not h
Ordered my Panasonic microwave (NN-SN651W) the 24th of May, 2017. Was not home to use it for over two weeks. It started overheating in less than 2 months. It has plenty of space around it, so that is not the problem. Overstock will give me a credit. Will not order another Panasonic.
Published: August 2, 2017
Mary of Norwich, NY
Source: consumeraffairs.com

My microwave is a Panasonic with the genius sensor, inverter, 1200w, model
My microwave is a Panasonic with the genius sensor, inverter, 1200w, model # nn- sn651w. I got it from Amazon for a great price over a year ago and it has been a real gem. I use it all the time and it has made my life much easier and happier to make meals with.
Published: July 20, 2019
Patricia of Murfreesboro, TN
Source: consumeraffairs.com

Panasonic microwave sa651se purchased from Costco on 3/2/15. It lasted 2 da
Panasonic microwave sa651se purchased from Costco on 3/2/15. It lasted 2 days before not powering up. Check of reviews showed that this is a huge problem with these units. Will return and buy something else.
Published: April 6, 2015
S of Torance, CA
Source: consumeraffairs.com

I purchase the Panasonic Genius Model NNT945SF Microwave a little over a ye
I purchase the Panasonic Genius Model NNT945SF Microwave a little over a year ago. Within 6 months, the door would not shut without slamming it. I noticed that the Microwave interfered with my WiFi about this time. At approximately 1 year, the digital screen went blank. I went to Panasonics website and found the local authorized repair shop: Electronic Specialists, 300 Commercial Dr., Fairfield, OH, 45014. The proprietor, John Raymer, diagnosed the problem by phone and said it was the door latch causing the screen to stop working. For $45 he said he would fix the microwave. I asked if the door was not the problem, what then? He said, for $45 he would fix the microwave, no matter what the problem was, and has a 3-month warranty on repairs. I met him at his shop on 11/23/13, which has no set times to be open, and delivered my microwave. I picked it up on 11/26/13, again I had to schedule a meeting by phone. The microwave door was hard to close. It no longer interfered with WiFi. The repair lasted about a week before the screen started going blank again. I scheduled a meeting and returned it. He apologized and said it was mistakenly sent out before being repaired. I was to meet him on 12/6/13 but he never returned calls to confirm a meeting. He didnt return any calls until I called Panasonic directly. Finally he called and said it was repaired. My wife picked it up on 12/16/13. Five days later the screen went blank again. It happened intermittently for a while. It also interferes with WiFi again. But Electronic Specialists no longer answers my call. I again contacted Panasonic USA by phone. I have had to contact them repeatedly and repeat the same approximately 20 times. They forward the information UP TO A MANAGER, who doesnt call back. I finally spoke to Basil. Panasonic denies any responsibility, since it is not a warranty repair. I said they are responsible because I would NEVER have gone to Electronic Specialists if their web-site hadnt directed me there, as their local authorized repair center.Basil told me my microwave was repaired. He did give me an address to MAIL a request for assistance to Panasonic USA (which I only assume is their next line of misdirection and run-a-round). Since the time I spoke to Basil, microwave has completely quit working. It is 1/9/14 and still only about 1 and 1/2 months into my THREE-MONTH WARRANTY from Electronic Specialists. Of that time, the Microwave only worked correctly about 8-10 days. I also wonder if I have been exposed to microwave radiation leaking out of the door of this unit for about 6 months.
Published: January 8, 2014
Jeff of Trenton, OH
Source: consumeraffairs.com

Unit rocks on counter, (somehow the entire unit is twisted) and door hangs
Unit rocks on counter, (somehow the entire unit is twisted) and door hangs at an angle, Panasonic is charging me a 15% restocking fee for an item they cant resell plus return shipping! I have only owned microwaves from Panasonic, they have made their last dollar off of me. 1.6 Cu. Ft. Built-In/Countertop Cyclonic Wave Microwave, Order Number: ** Order Date: Jan 22, 2017, arrived 2/18/17. NOT WORTH THE WAIT!!! I HAD PLANNED TO EXCHANGE IT, BUT I AM NOT PAYING FOR THE RETURN POSTAGE!!!
Published: February 20, 2017
Dorothey of Nancy, Pulaski, KY
Source: consumeraffairs.com

Only 2 years old and the door hinge broke. I read the reviews about it havi
Only 2 years old and the door hinge broke. I read the reviews about it having cheap metal part that hold the hinges on, and the reviewer suggested how to fix it. Do not buy a Panasonic microwave. I agree.
Published: August 10, 2016
Dan of Mercer, PA
Source: consumeraffairs.com

This microwave is not performing well. When we heat food macaroni for examp
This microwave is not performing well. When we heat food macaroni for example it heats partial, only some of the food in the plate. Its cold with the same temperature when we took it out of the refrigerator and the other side of the same plate is hot and smoking. When we do popcorn same results. We contacted customer service and we were not satisfied with the lack of knowledge Panasonic person provided over the phone. We hate to return it back but we will wait for a better deal of another brand and will ditch this junk Panasonic microwave.
Published: July 9, 2019
Ekram of Downey, CA
Source: consumeraffairs.com

My microwave was returned to WM Canada but Panasonic graciously still sent
My microwave was returned to WM Canada but Panasonic graciously still sent me a new microwave! This microwave is above and beyond the model it replaces and about twice the price. You have my business in the future for TVs and more! Thank you, E.P., of Panasonic Canada!
Published: January 24, 2013
Jody of Sioux Lookout, ON
Source: consumeraffairs.com

Brand new Panasonic microwave NN-ST66KW and the keypad works most of the ti
Brand new Panasonic microwave NN-ST66KW and the keypad works most of the time. But when it decides not to work doesnt matter how hard you push, where you push or what finger you use it just will not accept an entry. Then it will start working again by some sort of magic. Even more frustrating is trying to contact Panasonic to find out if there is a solution. No phone numbers listed anywhere and sending message on their website results in a computer generated email response listing many things you could do but having no connection to your problem at all. And this new unit was a replacement for one that suddenly went up in smoke 2 months after the one year warranty expired on the last one. I will not be buying Panasonic again.
Published: March 10, 2020
Mike of Maple Ridge, BC
Source: consumeraffairs.com

Purchased one year ago, now the door will not close without slamming it. I
Purchased one year ago, now the door will not close without slamming it. I dont know how long before it will not close at all? Tried calling Panasonic. They were no help. Cannot find any repair shops that will work on Panasonic or the cost to repair is as much or more than just buying a new microwave. I paid more money for this microwave thinking it would last longer. Very disappointed in Panasonic.
Published: December 1, 2017
RENEE of Pelican Lake, WI
Source: consumeraffairs.com

Panasonic NN-SF550W: I was heating some vegetables while I was in another r
Panasonic NN-SF550W: I was heating some vegetables while I was in another room. I smelt an acrid, burning chemical smell and saw clouds of smoke pouring out of my kitchen. I had to go through the smoke which irritated my eyes to turn the microwave off. I then had to take it outside. The smoke was coming out from behind the keypad and lower portion of the microwave on the same side was too hot to touch. I immediately emailed Panasonic to report the fault and asked for safety data information in regard to the smoke as the smell, its effect on me and the inability to remove the smell suggested it may be hazardous. I received a phone call from Panasonic in regard to the email. They asked what I was heating, what container I was using etc apparently overlooking the details of my email. The customer service officer then asked me to return it to a Panasonic customer service centre. I responded that they could send a courier to which they declined. I received an email from them the same day requesting purchasing information and for me to return the appliance to them. I noted that if they assessed it and determined it wasnt a fault I would have to pay for the assessment. No apology for their product smoking out my kitchen, no safety data sheets, no concern for my health or exposure to whatever the smoke was that their product produced. I will not be purchasing another Panasonic product and will have it assessed by an INDEPENDENT professional before approaching Panasonic again.
Published: February 19, 2018
Jason of Kingscote, Other
Source: consumeraffairs.com

This microwave stops working after 5-6 seconds and you have to open the doo
This microwave stops working after 5-6 seconds and you have to open the door and slam it and restart it. I purchased it from Target on 11/27/11. It started doing this a couple of months ago but infrequently, now it does it numerous times a day. I sent an email to Panasonics customer service and was told to call for an authorized service center for repair. After reading all the complaints on here I gather that is a waste of time but Im curious to see what they will say. My son bought the same microwave on my recommendation and his is having the same problem, his also has a part, which I thought was metal, that fell off when the microwave was being cleaned. Turned out to be just a piece of heavy paper and the part that held it in broke off so its loose now and falls off all the time.
Published: March 10, 2014
Judy of Redford, MI
Source: consumeraffairs.com

We bought our Panasonic inverter (NN-SD691S) from Costco less than 2 (app 2
We bought our Panasonic inverter (NN-SD691S) from Costco less than 2 (app 20 months) years ago. The microwave stopped working completely. Initially it just started as light are on at times and are off at times, then after 6 months, another new problem began; it still keeps on working while it is open. We have to put things on revolving plates. After 2 weeks it completely stopped working. We dont have any warranty, so I guess I will not buy Panasonic again. We had a Danby microwave once and used it for more than 5 years without any issues, replaced it with a stainless steel one. If anyone have any connection problems in the warranty period please do get it fixed before it dies on you.
Published: July 22, 2014
maniamma of Stoneycreek, ON
Source: consumeraffairs.com

The microwave works ok but the revolving plate doesnt sit on the bottom eas
The microwave works ok but the revolving plate doesnt sit on the bottom easily. You have to wiggle it on until it finally drops down correctly. The door and area around the controls are hard to clean well.
Published: July 22, 2019
Mary Ann of Palm Coast, Florida
Source: consumeraffairs.com

Panasonic Microwave Model #NN-H965WFX - Latch broke off... when closed door
Panasonic Microwave Model #NN-H965WFX - Latch broke off... when closed door... apparently a common problem from these models from what I have read. Panasonic needs to address this problem and quit selling a product such as this. My previous microwave lasted over 10 years! The faulty one was purchased from Walmart. This seems to be a common problem with these type microwaves (From what I read).
Published: June 21, 2015
James of Elberton, GA
Source: consumeraffairs.com

I bought this Panasonic microwave a little over a year ago, and now when I
I bought this Panasonic microwave a little over a year ago, and now when I put something in to heat it up, it wont turn on. I have to open the door and move the turntable inside, close the door and try again. Going to buy a different one today, as I dont trust this one to be safe now, and whatever I buy, will not be another Panasonic.
Published: February 8, 2015
Donna of Kent, OH
Source: consumeraffairs.com

I received this microwave as a gift from my son. I changed my whole way of
I received this microwave as a gift from my son. I changed my whole way of looking at microwaves. I love it because it works the way it should and its simple to operate. Also, it does all you want it to and more and its large capacity and a way to thaw or cook without heating zones. Love the turntable, love the turbo thawing and heating. Just love it because it is new. Its a fat cat, this is where its a machine.
Published: January 25, 2017
Sharon of Kernersville, North Carolina`
Source: consumeraffairs.com

I bought this microwave 14 months ago and the power level button started wo
I bought this microwave 14 months ago and the power level button started working on its own a few days ago. The keypad would start beeping and changing levels without warning. The microwave is out of warranty by 60 days so after 14 months we are stuck buying a new microwave. After reading reviews online, I now realize this is common problem with Panasonic microwaves, so I will never buy another of this brand.
Published: September 7, 2018
TAMMY of Metairie, LA
Source: consumeraffairs.com

My Panasonic NN-ST642W microwave works ok to good.. but my dilemma is when
My Panasonic NN-ST642W microwave works ok to good.. but my dilemma is when it is running it cuts off my wifi connection from the other room through the house past the kitchen. Is my microwave leaking waves? Cant see it or feel it.. but my smartphone knows... Ideas? Time for a new one or just wrap it up in aluminum foil??
Published: March 2, 2017
Terry of Port Coquitlam, BC
Source: consumeraffairs.com

It works flawlessly and has given me NO trouble, lots of power for short bu
It works flawlessly and has given me NO trouble, lots of power for short bursts, refined with power adjustments for strategic use. I chose this brand because in my stint of professional food service, their microwaves performed. I was not disappointed with my decision.
Published: July 23, 2019
Matthew of Harrison Twp, MI
Source: consumeraffairs.com

The microwave will not power on and it is still in the warranty period.
The microwave will not power on and it is still in the warranty period.
Published: September 24, 2011
Nisha of rampura Phul, Other
Source: consumeraffairs.com

I am very disappointed with the Panasonic microwave 2.2 cu ft. I paid close
I am very disappointed with the Panasonic microwave 2.2 cu ft. I paid close to $300.00. After 3 years, it totally quit. Now I have to buy a new one. I am tired of replacing microwaves every few years.
Published: August 30, 2014
malihai of Destrehan, LA
Source: consumeraffairs.com

Ive never had any problems with this microwave in terms of cooking. It does
Ive never had any problems with this microwave in terms of cooking. It does a really great job! The one thing it does that drives me nuts is that the glass tray, when revolving, will sometimes hop off its track and keep the tray from turning properly. Its a little tricky to get it back in place.
Published: July 9, 2019
Jose of Newbury Park, CA
Source: consumeraffairs.com

My Panasonic SN7979 is a little over 5 years old. And not one year after th
My Panasonic SN7979 is a little over 5 years old. And not one year after the 5-year warranty on the magnetron tube did the microwave stop working. Shuts off after a few seconds and smells of burned plastic and overheated electronics. I cannot be confident that I would want something fixed that burns plastic parts internally and is a fire hazard. The one year warranty on parts is certainly not applicable in fixing it if something like the power supply--transformer or large capacitor is bad. Also, labor is always an expense factor in repairing it at the service center. Might as well consider it a bad decision to purchase a Panasonic Microwave Oven, cut my losses by tossing it and buying a new one by another manufacturer other than Panasonic!
Published: November 12, 2015
Joe of San Diego, CA
Source: consumeraffairs.com

My Panasonic microwave has fire inside because the surface coating has rubb
My Panasonic microwave has fire inside because the surface coating has rubbed and warming off from the inside of the microwave. This is a defective item.
Published: April 3, 2012
C of Fairfield, CA
Source: consumeraffairs.com

NN-SN778 - First hint, crashed our WIFI router whenever it was activated, n
NN-SN778 - First hint, crashed our WIFI router whenever it was activated, not a good sign. At 6 months funny smell (burned paint as it turned out). After looking, door was starting to arc and burn around the edges in three places, mostly the lower edge. Took it out of service and called Panasonic. Both recommended service groups declined to work on it even though it was still under warranty. Could not find another repair person close enough to justify travel cost. The higher power 1250W obviously has multiple problem as described here in this blog. As a science person, I really like the much lower weight of the inverter system, very impressive. Now, if they could get the bugs out of the system without losing more customers, that would be very, very impressive.Our last microwave was a Kenmore, almost 30 years old, and still works (except for occasionally programming itself! I could build a replacement controller but dont have the time.) The Panasonic has numerous advantages, the higher power was great for casseroles where long thaw times were needed, cut that down to minutes. Im guessing the main problem is harmonics and operating frequency. The space between door parts was quite small and yet the gap arced despite what looked like correct grounding and spacing, etc.
Published: November 12, 2015
Ed of Columbia City, IN
Source: consumeraffairs.com

I bought a Panasonic Microwave model NN-DS596B model from John Lewis in Aug
I bought a Panasonic Microwave model NN-DS596B model from John Lewis in August 2017 with a two-year warranty. Expensive £305! I have discovered that it does not cook the food evenly. Rang John Lewis and was asked to contact Panasonic who gave me a case ID number. Their only nominated service centre DK AVS took two weeks to collect it and told me it takes about 4 days. Since then I have contacted DK AVS 6 times (each call takes around 35 to 45 minutes for a response) with promise to come back each time by the end of the day but never came back to me. Out of exasperation, I contacted Panasonic customer services and spoke to 4 staff again with the same response will get back to me by end of day after contacting DK AVS. By this time and eight weeks without the microwave, I raised a complaint to Panasonic on their web page and as per experiences of other people contact was not received after 2 days. At this stage, I sent them John Lewis receipt for a refund. Finally, received response from a manager at Panasonic but have told them that I have waited long enough and have bought a new microwave (not Panasonic). A response by email at last from the manager at Panasonic that DK AVS have found nothing wrong with the microwave and nothing more could be done. Interestingly, as the microwave is still with DK AVS. It is now 3 months since my first contact with John Lewis, I called and spoke to customer services who have reinvestigated and escalated the case, I quote” I want to let you know that I have escalated the case with your situation to our Head Office so the Service Centre will send the unit back to you as soon as possible.” This beggar’s belief that I have been without a microwave for 3 months and now they have found nothing wrong (i.e. uneven cooking) and will return the microwave as soon as possible! Maybe in 12 month’s time! I think small court is justified with this to get a refund and post this on review sites. DON’T BUY PANASONIC AND DON’T USE DK AVS FOR ANY SERVICING. I HAVE BOUGHT A MIELE AND EXTREMELY HAPPY WITH IT!
Published: December 12, 2018
Anant of United Kingdom
Source: consumeraffairs.com

The pros: large area for cooking, even cooking, lots of bells and whistles,
The pros: large area for cooking, even cooking, lots of bells and whistles, fast defrost. Overall, I loved this microwave. My complain news. After about 6 months of use, we began having problems with the door. It was not latching properly. My husband was able to rectify that for several months by using a lubricant on it. But now, left down a year later, we are no longer able to use the microwave and the door has become completely non-functional. We must now replace the whole microwave.
Published: December 23, 2014
Kathryn of Springfield, OR
Source: consumeraffairs.com

What Actew AGL could not find out and repair in one year and several useles
What Actew AGL could not find out and repair in one year and several useless service visits Panasales did in one visit to evaluate the fault and 24 hours later repairing a faulty motherboard on the air-conditioning. Panasales have been excellent and have to be recommended. Now my air-conditioning system works to perfection a fact one expects from Panasonic. Well done and highly recommended.
Published: January 13, 2022
G.Y. Land from Garran
Source: productreview.com

I had my first Panasonic combination microwave for over 12 years and only r
I had my first Panasonic combination microwave for over 12 years and only replaced it as concerned about its age. Turned new virtually identical microwave on full power to cook McCans frozen potato for 4 minutes as a 1000 watt unit. After 3 minutes the door was in flames. Fortunately I was in the room to put the fire out reducing the damage. As an OCD cleaner I was annoyed when John Lewis staff called me to collect the repaired Item that the reason this had happened was because there must have been food debris on the door that a leaflet informing me how to clean it in future was supplied.I called Panasonic as the unit was in new condition as far as clean was concerned getting nowhere as my only concern is to ensure the machine is now safe for use. I called Panasonic. The agent that answered first of all did not understand what 1000 watt meant and informed me that You have to completely defrost all products before putting them into the microwave. I asked as I had followed the potatoes instructions, How mad was this? She didnt even understand the meaning of buying frozen food and using a microwave to cook them, refused to let me speak to someone else and left me totally confused.
Published: February 5, 2016
Jackie of Southfleet, Other
Source: consumeraffairs.com

Ive had Panasonic microwaves in houses that I rented, as well as the house
Ive had Panasonic microwaves in houses that I rented, as well as the house I own. These microwaves are workhorses, and they never seem to fail. Besides being attractive, they are a way to prepare family dinners quickly. Mine is 1,000 watts plus. The clock on the front, helps me to adjust all of my kitchen clocks, as well as the clocks in other rooms. The microwave feature are also great, but does a vegetarian need a probe to cook. Veggies are done in minutes, and I never cook meat. Popcorn cooks fast too, but I never buy the mystery stuff in microwaveable bags.
Published: July 23, 2019
Salman of Syracuse, NY
Source: consumeraffairs.com

Excellent Microwave unit, as I expected from Panasonic. Looks great in my k
Excellent Microwave unit, as I expected from Panasonic. Looks great in my kitchens simple to operate after reading the enclosed instructions manual. Vendor packed the unit with care and sent the unit in a very timely fashion.
Published: February 13, 2021
James of Staten Island, New York
Source: consumeraffairs.com

It is great. It heats up so fast, anything 1 or 2 minutes and food tastes g
It is great. It heats up so fast, anything 1 or 2 minutes and food tastes great. I found this deal on a microwave and its very nicely made. It stands out and looks good on the counter.
Published: January 14, 2017
Mary of Clayton, GA
Source: consumeraffairs.com

Doesnt hold the time you set. Doesnt heat up a cup of coffee. Very weak pow
Doesnt hold the time you set. Doesnt heat up a cup of coffee. Very weak power. My old Panasonic microwave was easy to use. This one is junk. Very hard to read the screen. I dont understand selling junk.
Published: November 23, 2020
Michael of Rancho Mirage, CA
Source: consumeraffairs.com

Panasonic microwave NN-SN797S - We bought it at Costco after having returne
Panasonic microwave NN-SN797S - We bought it at Costco after having returned the first one of its kind because the door was so incredibly hard to close. This one was slightly better but still very hard closing. The door interlock is on such flimsy metal that it bends when closing the door. The top latch in the door eventually snapped and the microwave stopped working. Its obviously a manufacturing defect, and from what Ive read here it is a common one for panasonic. We will NEVER buy another panasonic anything.
Published: January 11, 2015
patricia of Berryville, VA
Source: consumeraffairs.com

I purchased my 50 inch Panasonic TV from Circuit TV who has gone out so lon
I purchased my 50 inch Panasonic TV from Circuit TV who has gone out so long ago I forgot when I bought it, The picture is as good as it was when I bought it. I would like to buy New smart TV but I can not. The picture is as good as the Vizio smart TV I bought last year. Hopefully it keeps working and looking as good as it is today. Panasonic in my opinion is a or was a great TV. Knock wood after writing this Nothing happens to my TV. By the way I paid $ 2500.00. Today I can buy a similar TV for Around 500.00 to $ 800.00 and get a nice TV but I doubt it would as long as my Panasonic. My family has gotten some great entertainment from this TV. I only wish they still made this brand of TV.
Published: August 27, 2021
Harry of Absecon, NJ
Source: consumeraffairs.com

We have enjoyed the operation of our microwave, but slamming the door latch
We have enjoyed the operation of our microwave, but slamming the door latch to get it to run is just UNACCEPTABLE. We have to slam it so hard, the unit moves back on the shelf every time. Guests are totally befuddled by it and this gives Panasonic a very bad name every time we have to explain what a poor job the engineers did. LOST SALES for Panasonic... which would make it worth their while to fix this for current customers or give us a huge discount on another item. Despite the warranty running out, I truly believe that this should be a recall by Panasonic.
Published: December 6, 2014
Judy of Newcastle, WA
Source: consumeraffairs.com

This is no complaint. Just wanted to say as I was wiping out my microwave I
This is no complaint. Just wanted to say as I was wiping out my microwave I realized that Ive had it almost 29 years. It is a Panasonic Genius Model NE 7960 and it has never needed a repair, looks as new as the day I bought it and I tell everyone how old it is. Used it with 3 children and now use it mostly to heat things and thaw things. Paid $350 for it which was a lot as I am a widow raising the children at the time. Ive been more than satisfied with it and would buy another if necessary. Thank you for an excellent product and others that my family have purchased.
Published: January 2, 2016
Dorothy of Harrisburg, PA
Source: consumeraffairs.com

This is a great microwave. Its three years old. Turbo defrost inverter syst
This is a great microwave. Its three years old. Turbo defrost inverter system. Its the NN-SN778 model. Has all the good presets like for popcorn setting, sensor reheat, sensor cook and many other great features. I bought it at Walmart. It was under two hundred dollars. A great value.
Published: December 26, 2020
Frank of Lansing, MI
Source: consumeraffairs.com

I like its size and it fits where I need it. Its really a nice microwave an
I like its size and it fits where I need it. Its really a nice microwave and seems to cook well although I dont cook main meals in microwave. Usually just warm ups or quick frozen meals. Last microwave I had started when you hit the 30 sec button but this one you have to hit 30 then start. Would like more timer options, just a minor thing that I wish was different.
Published: January 16, 2017
Charles of Alexandria, In.
Source: consumeraffairs.com

When my very old microwave died I took my time and researched which microwa
When my very old microwave died I took my time and researched which microwave I wanted. I decided on the Panasonic microwave with inverter technology. Sounded really good, Panasonic has been around for awhile. A year and 4 months later it wont start up and I get an error code of H97. I dont know what that is but when I got on Panasonic website it tells me my microwave is out of warranty. I looked up on the web and it says it might be a loose wire or the inverter is bad. I think they should be responsible to fix or replace it seeing their new technology wasnt good.
Published: July 13, 2017
Mary of Palm Bay, FL
Source: consumeraffairs.com

In October 2014 I purchased a Panasonic microwave model NN-SA661S. Went to
In October 2014 I purchased a Panasonic microwave model NN-SA661S. Went to warm up a bag of popcorn this morning and the inside caught fire... The bag of popcorn was fine and unpopped but now the right side of my microwave is burnt up. Still under 1 year warranty. Called to file claim and was told they will get back to me within 24 hours...
Published: August 5, 2015
mallorie of Lawton, OK
Source: consumeraffairs.com

I had it for years with no problems. I was buy this brand. Picture is amazi
I had it for years with no problems. I was buy this brand. Picture is amazing. It is a smart TV. I love it because I can get on my apps and do things I need to do on my big TV. I will always stay with this brand.
Published: August 12, 2021
Kelly of Lititz, PA
Source: consumeraffairs.com

I bought the large Panasonic microwave (July 2013) and I loved it. After ab
I bought the large Panasonic microwave (July 2013) and I loved it. After about a year and a half, it wouldnt start unless you slammed the door. Like the other reviews, it would just click and return to the clock. I bought it at Sams and purchased the extended warranty. They had me take to an appliance repair store and they fixed it making modifications to the latch and switch. That gave it another 2 months of life - now its worse than ever. I went by the repair store this morning to tell them it would not start again. He said there is probably nothing else they could do because the inside of the cabinet is made so cheap and the parts flex and wont stay in place to make contact to start the microwave. He said the best place for it is in the trash. That sure made me feel good.
Published: July 7, 2015
Kenneth of Collinsville, IL
Source: consumeraffairs.com

What a waste of money! I used this microwave two or three times a week so w
What a waste of money! I used this microwave two or three times a week so was shocked when it stopped working completely yesterday... only a year and half after purchase!! Its completely dead and Panasonic says its beyond the one year warranty. What a piece of junk!! I will NOT be buying another Panasonic microwave.
Published: January 25, 2019
Janet of Other, Other
Source: consumeraffairs.com

I have had my Panasonic microwave since 1982 and it runs like new and I hav
I have had my Panasonic microwave since 1982 and it runs like new and I have never had it worked on!!! I feel that is a pretty amazing appliance! Purchase a Panasonic brand, they last a long time! This microwave has been working for 35 years and still going strong! Hahaha!
Published: January 19, 2017
Rj of Topeka, Kansas
Source: consumeraffairs.com

No problems with my microwave. It is fast and strong and works well. This i
No problems with my microwave. It is fast and strong and works well. This is my first Panasonic product, but I would not hesitate to purchase another one, when I need to. It is compact and looks clean on my counter.
Published: December 30, 2020
Bonnie of Montreal, QC
Source: consumeraffairs.com

Less than 2 years ago I purchased a Panasonic microwave (model # NN-SB646S)
Less than 2 years ago I purchased a Panasonic microwave (model # NN-SB646S) from Walmart for $110. Had I thought to research this I would have never bought it. Recently the microwave has done for me as it has for many others, and the voltage fluctuates. We immediately unplugged the microwave as it is a huge danger and do not want it to burn our home down. I contacted Panasonic was asked a lot of questions, sent pictures, called twice to simply be told, Oh well you owned it over a year so you can pay to have it fixed! Why would anyone in their right mind keep something that could kill them!!! I told the rep I would share my experience on every social media site available and thats when I was told, Well since you want to take it to social media we can send you a prepaid label. I said, And what will that get me! She said, We will see if its a service issue but you still have to pay us to fix it. I said, If I am going to pay to have this fixed I will simply research a company that makes quality merchandise, UNLIKE PANASONIC, and find one that cares about their customers as well. She said, Well its not fair to our customers that buy extended warranties if we help you. I said, Well its not fair to me if your product kills my family! I ended the call as she simply didnt care. I will not be buying anything Panasonic again, and I can assure you we are a VERY tech savvy home and have a lot of electronics. I will be sharing this with almost 900 friends on FB, Google, Yelp, Twitter and the Panasonic FB page. I am disappointed at the lack of care this company has for its customers. #panasonicyouaredangerous
Published: January 3, 2019
Melanie of Scranton, PA
Source: consumeraffairs.com

Have had this microwave for more than 10 years now. Never a problem, works
Have had this microwave for more than 10 years now. Never a problem, works like new. Only thing is its size. The older ones were much larger than the newer ones but its the reliability that counts. If need be, we will definitely buy another Panasonic.
Published: December 21, 2015
Judy of Kaneohe, HI
Source: consumeraffairs.com

My $215 Panasonic microwave nn-sd987 is 20 months old and the inverter went
My $215 Panasonic microwave nn-sd987 is 20 months old and the inverter went bad. This is a common problem but not covered by warranty. It cost $209 to fix plus $50 fee just to look at it. This is more than the cost of the microwave. Panasonic said they have no life expectancy for their electronics, which tells me that they have no quality testing on new products. Panasonic products are junk and will never get my business again.
Published: August 16, 2012
Michael of Rochester, NY
Source: consumeraffairs.com

I purchased a countertop Panasonic microwave in August 2014 and it is alrea
I purchased a countertop Panasonic microwave in August 2014 and it is already broken. The door would not shut and I could not see anything which would of prevented it from shutting. When it finally shut, the PLASTIC door latch broke off. There is a latch on the top and one on the bottom of the door. I would have thought with one latch still operable it would have still worked but it does not. It will no longer cut on at all. I tried calling the store where I purchased it but they said I have to send it back to Panasonic for repairs. By the time I pay for shipping and the hassle of shipping along with not having a microwave for weeks I will no doubt end up just buying another one but it will NOT BE A PANASONIC!
Published: March 9, 2015
Tia of Gloucester, VA
Source: consumeraffairs.com

I got my first Panasonic microwave in December of 1986. No bells or whistle
I got my first Panasonic microwave in December of 1986. No bells or whistles just good quality service from a microwave that lasted for 15 years. Bought my second Panasonic microwave in 2001... quite an upgrade. This one was an Inverter model. LOVED IT! In a household of 7, this unit held up quite well for 10 years. Bought my third Panasonic microwave in November of 2011... same exact model as the previous model. Today, I have had to call to find a repair center because unless you SLAM the door, the unit will not work. Taking into consideration the declined use of the microwave, compared to the previous one, I am terribly disappointed in the quality of this unit. According to the owner of the repair shop (that I am to see for the repairs), this is a common problem in the newer Panasonic microwaves. Maybe its time to switch to a different brand.
Published: January 10, 2014
Martha of Hallsville, TX
Source: consumeraffairs.com

Cooks evenly and correctly from directions. It has been very dependable for
Cooks evenly and correctly from directions. It has been very dependable for 15 years and still counting. It is. (the Genius Premier 1100w. It is an amazing microwave!)
Published: December 9, 2016
Janice of Cullman, AL
Source: consumeraffairs.com

Panasonic Microwave NN-SN960S - After only 1 year the turntable would conti
Panasonic Microwave NN-SN960S - After only 1 year the turntable would continue turning after door was opened and microwave would shut off after only running 5-10 second. Eventually the only way to keep it operating was to slam door until it finally stopped running completely. Have taken apart and upper door switch has singe marks on it and red spring loaded button does not pop out so hope new switch will work if can get.
Published: July 13, 2014
Don of Hummelstown, PA
Source: consumeraffairs.com

Microwave that stopped working after six months - The door hinge on the Pan
Microwave that stopped working after six months - The door hinge on the Panasonic microwave is broken. It will not open or close properly. Sometimes, the unit will turn on with nothing in it and other times, it will just leave the light on in the system. It doesnt work properly. They suggest I drive it to a service center and they might fix it for free.
Published: June 13, 2012
Tina of Vacaville, CA
Source: consumeraffairs.com

SN661S - If anybodys thinking about buying a Panasonic microwave or any pro
SN661S - If anybodys thinking about buying a Panasonic microwave or any product from them BEWARE. Our microwave needed one repair under warranty and then needed the same repair 6 months later when it was out of warranty. The repair place wouldnt fix it and Panasonic wont replace. After 4 hrs on the phone over a 1 month period and getting a form from the repair company saying they wont fix the same repair twice, I finally gave up after an hour on the phone today. Ill never buy another Panasonic product as long as I live.
Published: January 14, 2015
keith of Los Angeles, CA
Source: consumeraffairs.com

I have Panasonic microwave and use it from 5 years. It is great value for m
I have Panasonic microwave and use it from 5 years. It is great value for money, have different features/settings for different food types. It takes less time compare to LG brand same power microwave. Good quality touch screen. Size is good, standard size. Different finishing available, match with kitchen appliances.
Published: July 15, 2019
Chandra of Toronto, ON
Source: consumeraffairs.com

Have had microwave fan combo for 11 years. Used every day. No problems or c
Have had microwave fan combo for 11 years. Used every day. No problems or concerns. Programs logical and useful. Control easy to read. Excellent finish. Easy to clean. Moving soon. Will buy another Panasonic for sure.
Published: January 1, 2021
Ruth of Vancouver, BC
Source: consumeraffairs.com

I Love Panasonic, just keeps going and going, only one problem in the 10 ye
I Love Panasonic, just keeps going and going, only one problem in the 10 years that I have it was a broken latch, fixed it myself and no problems since. At the time I broke the latch, my own fault, I bought another Panasonic as a backup just in case I couldn't repair the old unit, that was two and one-half years ago. I kept the new one I bought because it was on sale and noticed that it is selling for another $20.00 on retail price.
Published: December 30, 2020
Bob of Hendersonville, NC
Source: consumeraffairs.com

I just wanted to say that the same thing happened to my Panasonic microwave
I just wanted to say that the same thing happened to my Panasonic microwave. The door was very hard to close and then the clip inside that holds the door shut broke. Its just not fair. I thought Panasonic was one of the top brands. But now that I hear all these other people who were snubbed, I was sure they would stand behind their merchandise, not right to do to your loyal customers. And Im a customer who loved them, I was always telling my friends to get Panasonic, its the best. I have many things by Panasonic. I wont be saying that any more. Its too bad that they came down to those other businesses level. Sounds stupid, but I feel a little heart broken.
Published: February 2, 2015
laurie of Redondo Beach, CA
Source: consumeraffairs.com

We love the all features, power, appearance, size, turntable, keypad, color
We love the all features, power, appearance, size, turntable, keypad, color, everything. We are a very very happy with this microwave. Panasonic is awesome. I dont know what else can I say. It does everything we need very well. I use it mostly for defrosting frozen breakfast biscuits.
Published: July 15, 2019
Mary of Egypt, Texas
Source: consumeraffairs.com

I received a Panasonic Microwave Model NN SN 968B as a gift for Christmas 2
I received a Panasonic Microwave Model NN SN 968B as a gift for Christmas 2012. I sent in the warranty card on 1-4-13. Aug. 10, less than 8 months later, the door latch broke leaving the microwave inoperable. I called the 800 number and was told, Sorry, you have to pay for the repairs, because I didnt have the receipt. I explained, Its a gift, and I did send in their warranty card with all the info on it. I was told, Thats not good enough. Well I dont understand why then do we send those cards back if they wont honor them. I dont make a practice (and I really dont think anyone does) of asking for all my receipts for gifts I get. I have sent Panasonic an E-Mail to their Contact Us line and am waiting for an answer. I have read the reviews and it seems Panasonic has a door latch problem but doesnt want to address it. Any help would be appreciated. I have a perfectly good microwave that wont work because the door wont close. I feel I should not have to pay to get this fixed.
Published: August 13, 2013
Arlene of Cleveland, OH
Source: consumeraffairs.com

It opens and closes effortlessly, unlike many we have owned. The touch pad
It opens and closes effortlessly, unlike many we have owned. The touch pad is very responsive and easy to engage. The only drawback is the TouchPad not back-lighted. It does not look large, but it does have a large capacity, and ample cooking options. It is every bit as good as the three hundred dollar unit it replaced. We paid $120 for it.
Published: December 28, 2020
Stephen of Gastonia, NC
Source: consumeraffairs.com

Very small. This model fits in a space in the wall. It tips and falls out w
Very small. This model fits in a space in the wall. It tips and falls out when you open the door. There are no numbers on the pad, like every other microwave we have ever seen, so you cant easily set a power setting or run time. Minimal.
Published: October 23, 2021
Betsy of Banning, California
Source: consumeraffairs.com

We looked at all the TV's in the store and this one had the best pictu
We looked at all the TV's in the store and this one had the best picture quality of them all. We wanted a simple TV and this fit the bill. The sound quality is good and we couldn't beat the price. We will buy another one when this one needs to be replaced.
Published: September 3, 2019
Holly of Wellington, Florida
Source: consumeraffairs.com

Panasonic 2.2 cu ft Microwave Model SD997S - We purchased the appliance in
Panasonic 2.2 cu ft Microwave Model SD997S - We purchased the appliance in 2010 for our new house. It worked fine for 2 years and then the magnetron and inverter both failed. Fortunately they were both replaced under warranty and the microwave worked fine for another 3 years until the summer of 2015. Initially the units fuse blew and when that was replaced, it worked ok for another 2 months. The repair tech suggested we use a power bar to save the trouble of replacing the internal fuse. Now the the unit keeps popping the circuit breaker on the power bar at the P10 setting after about a minute of use. At a P8 setting the microwave will work for about 4 minutes before the circuit breaker on the power bar pops. At a setting of P5 the unit will work for 10 minutes. Not sure how much longer this microwave will last before it dies completely.
Published: October 29, 2015
Bob of Chemainus, BC
Source: consumeraffairs.com

Panasonic NN-T945SFX Microwave - I was cooking and I heard a loud cracking
Panasonic NN-T945SFX Microwave - I was cooking and I heard a loud cracking noise. I opened the microwave and the tray was in multiple pieces. I had to toss my food because it had small pieces of glass in it. I called Panasonic and these trays are on back-order and I believe it is because this is something that is common with this model. I will not replace this tray. It is almost as much as a new microwave, and I have to wait for the part, and not trusting that the new tray will be safe to use.
Published: January 6, 2014
Kim of Beaver Dam, WI
Source: consumeraffairs.com

I bought this microwave about 4 years ago at a Walmart. I remember declinin
I bought this microwave about 4 years ago at a Walmart. I remember declining the extended warranty on it at time of purchase. Anyway just started having the same door latch problem everyone else had. When you shut the door the light stays on, you slam the door and it goes off, but when you put the cook time in and press start, nothing happens. Slam the door again and it works. I was just going to put it on the curb for garbage pickup, however, I decided to take it apart and see what the problem was. After removing the impossible screws on the case, I discovered that the latch mechanism, which is mounted to a very weak piece of metal, was bent over which caused all the problems. I bent it back and put a piece of metal wire from the bottom screw to a machined hole that is above the latch mechanism to give it additional support. It works so far. Seems like the issue is a poor design flaw with the mount like the previous posts have written. Not mad, just glad I didnt throw it away.
Published: July 12, 2014
Eric of Pueblo West, CO
Source: consumeraffairs.com

This is probably one of the best microwave on the market. I have had this m
This is probably one of the best microwave on the market. I have had this microwave about 10 years and Ive had absolutely no problems. They make a great product. Size, performance, convenience and price that was paid is probably one of the best around. I would recommend this product to anyone and I would buy another one. I know availability is still there.
Published: January 15, 2017
Robert of Hubert, NC
Source: consumeraffairs.com

Microwave 1250 Mod #NN-SN7785 - I bought this less than a year ago and just
Microwave 1250 Mod #NN-SN7785 - I bought this less than a year ago and just 2 weeks ago I went to use it and it started to make a crackling noise then smoke. I immediately unplugged it and carried it outside. I called Panasonic and was told that I need to take it to a repair shop but I said this is a microwave not a TV and I dont want some TV repairman working on it and then bring it home and have it catch fire in the middle of the night, or leak radiation to which she replied that is your choice. So I took it to the curb and will never purchase another Panasonic product.
Published: October 26, 2015
Keith of Utica, NY
Source: consumeraffairs.com

Bought a Panasonic Model No.NN-SN942B microwave. The door kept getting a li
Bought a Panasonic Model No.NN-SN942B microwave. The door kept getting a little harder to close over time, to the point of having to hold on to the side so as not to spill the inside contents. Finally it stopped working unless you held down on the door to engage the door latch to the on switch. Finally, after closing the door so many times, with difficulty, the door latch, or (key). Never have I owned a microwave that only lasted working 3 or 4 mo. after the warranty ran out.
Published: March 6, 2015
Thomas of Windham, ME
Source: consumeraffairs.com

This is by far the best microwave Ive had. Its sensor reheat works great ev
This is by far the best microwave Ive had. Its sensor reheat works great even with pizza. Very good product. Also, the quick minute button is quite handy. It is also quite powerful so I get to use the lower time settings for meals.
Published: July 10, 2019
Larry of North Tonawanda, NY
Source: consumeraffairs.com

I really like this Panasonic microwave as it replace my last one which was
I really like this Panasonic microwave as it replace my last one which was age. It has not missed a beat for the uses that this family of seven needed. We mostly use it to reheat leftovers, tv dinners and of course popcorn. We are not skilled enough to attempt meals.
Published: July 13, 2019
James of Hampton, VA
Source: consumeraffairs.com

Panasonic inverter microwave model NNSA651S SA651S - Weve owned this microw
Panasonic inverter microwave model NNSA651S SA651S - Weve owned this microwave for a short time. We started noticing uneven cooking. Then today we started smelling a burning odor. The microwave was burning through a bacon plate (very thick material) made for microwaves and char-burned the bacon that almost burst into flames. This happened in less than a minute. DO NOT PURCHASE THIS MICROWAVE.
Published: August 29, 2016
Diana of Franktown, CO
Source: consumeraffairs.com

Wish I had googled Panasonic microwave door before buying. Without fail the
Wish I had googled Panasonic microwave door before buying. Without fail the door latch will break just after the 1 yr warranty expires and Panasonic customer service and tech support are of no assistance. Their microwaves are built of cheap materials. (Hence the 1 yr warranty!) If you want a microwave that will last longer than one year do not buy Panasonic.
Published: July 17, 2015
Gina of Sherwood, OR
Source: consumeraffairs.com

I bought a Panasonic Microwave NNSB646S to replace a 15 year old Sharp that
I bought a Panasonic Microwave NNSB646S to replace a 15 year old Sharp that we loved until it failed. The Panasonic meets most of our requirements. It is a No Frills, easy to use model with some exceptions. The interior light does not come on when the door is opened. It does come on while in use. Why does it not come on when the door is opened & needed? The control panel is not backlit making it impossible to read the button when programming it. How much did Panasonic save in leaving off this feature? Unlike our earlier Sharp microwave, the Panasonic burns the food on the outer circumference while barely heating the interior product being heated. The button on the lower right to open the door is recessed and hard to push. The door spring is too strong or the catches are not designed correctly making it slam hard & make a loud noise when the door is pushed closed. The noise invariably wakes up the grand-baby in the next room. We can live with these inadequacies, but it could have been made much better.
Published: November 30, 2017
Jack of Mustang, OK
Source: consumeraffairs.com

After about 9 months of use our Panasonic Microwave Model NN-SN966S failed
After about 9 months of use our Panasonic Microwave Model NN-SN966S failed to remain on. About 2 seconds into the power on the display went dead and the unit would not power up or perform until the power plug was removed from the wall and then plugged in 30 seconds later. Then the same problem occurred after the start button was pressed. Well, I tried unsuccessfully to get Panasonic to repair or replace the unit still under the 1 year warranty to no avail. They kept giving me the runaround; first repair place (PE Americas) didnt work on microwaves; try panacare.us@panasonic.com they said. So, I got nowhere with them either. They sent me to a place 80 miles from here and they too dont repair Panasonic microwaves. I gave up. They dont stand behind their warranty and their product doesnt last long.
Published: February 1, 2021
Richard of Silsbee, TX
Source: consumeraffairs.com

Purchased this microwave 1 year ago after my SHARP microwave of 11 years qu
Purchased this microwave 1 year ago after my SHARP microwave of 11 years quit working. This Panasonic unit is only exactly one year old... Apparently the units have cheap wiring and are only designed to last one year so you have to pay money to their online support or purchase a new one. With no warning it just quit working after having for 1 year. My household has only 2 adults over age 50 and the microwave is not overused at all.I attempted calling Panasonic their product and refuse to because it is 1 year old and will charge me for advise on the phone or send me to a service center who will charge me. We ended up opening the unit to look for fuse issue. It turned out having melted wires which obviously blew the fuse. All of the information that I now read online about this Microwave model catching on fire and other internal electrical issues are apparently true due to the cheap wiring in the units. The units with the inverter seem to be the ones with faulty cheap wiring that makes the machine go bad after a year. We are lucky the fuse blew in the unit, as the unit turns out it would have been a fire hazard.Panasonic unlike Sharp will not offer any assistance at all in repairing the unit unless you pay upfront. They will say to you over and over that your unit is out of warranty (even though by only a few days). This Panasonic cost twice the price of the SHARP until that I had for over 12 years. Panasonic loves to fill the landfills with faulty microwaves or find a way to get additional money out of you minutes after the warranty expires. In my opinion the worst manufacturer of consumer electronics. I will never purchase another Panasonic brand product again. I will never recommend the Panasonic brand to anyone. I will warn people against purchasing any electronic products from Panasonic.
Published: August 22, 2016
Lori of Port Saint Lucie, FL
Source: consumeraffairs.com

I have a microwave that is like brand new. I cannot use because the door an
I have a microwave that is like brand new. I cannot use because the door and switch were defective and unfortunately I did not keep the receipt and Panasonic will not sell me the door so I can fix it...I will NEVER EVER BUY A PANASONIC PRODUCT EVER AGAIN and will urge others to stay away from Panasonic products because their customer service is a JOKE.
Published: November 19, 2013
Gary of Morris, MN
Source: consumeraffairs.com

Purchased microwave 13 months ago and now door wont close (not a spring pro
Purchased microwave 13 months ago and now door wont close (not a spring problem). Also have had problems with wifi reception when microwave was in use. Will not buy this brand again. Purchase was made at Sams Club.
Published: November 27, 2013
Julie of Toccoa, GA
Source: consumeraffairs.com

I bought a Panasonic Microwave March 21, 2017. The product was manufactured
I bought a Panasonic Microwave March 21, 2017. The product was manufactured in August of 2016. Model # NN-T945SFX. The microwave worked fine until two days ago I closed the door and the plastic latch key broke. I tried to contact Panasonic and had no luck at all. Finally I have ordered the latch key and only hope I can fix it myself. Flimsy plastic is the cheap way to make something of importance... another ten cents in production and this could probably have been avoided. There isnt another Panasonic product in my future.
Published: July 21, 2017
Larry of Dillon, SC
Source: consumeraffairs.com

Panasonic 1250 - What is going on - this microwave just about was on fire.
Panasonic 1250 - What is going on - this microwave just about was on fire. I show you the picture after I stop it. I could smell smoke.
Published: January 21, 2015
Mary of Battle Ground, WA
Source: consumeraffairs.com

I've had the microwave for 30 years and it is STILL going strong. It h
I've had the microwave for 30 years and it is STILL going strong. It has the old fashioned push button operation, no computer stuff, VERY easy to operate, and I can read the numbers easily. Enough said.
Published: January 9, 2021
Jan of Tempe, AZ
Source: consumeraffairs.com

This microwave was already in the house I bought and after 6 years, it stil
This microwave was already in the house I bought and after 6 years, it still works well. I have had 3 Panasonic microwaves in different houses and they have all worked well with no problems and they have lasted for as long as I lived in the houses.
Published: July 7, 2019
Ellen of South Lake Tahoe, CA
Source: consumeraffairs.com

Two independent tests showed door leaking radiation above federal standards
Two independent tests showed door leaking radiation above federal standards. Panasonic customer service said no one but their factory could test and besides they NEVER found any leaks unless door damaged. Door confirmed undamaged by local appliance co. that services high end microwaves (not Panasonic). Even their local warranty service can not test, must be returned to factory and they already said no problem exists!! Do not buy and stay back two feet if using any of their microwaves.
Published: March 11, 2016
Charles of Moneta, VA
Source: consumeraffairs.com

We found that the button for the door sticks. It should last longer than th
We found that the button for the door sticks. It should last longer than three years before something like that happens. And, that we own two different Panasonic Microwaves. One ends and it shows Enjoy your meal after it is done. We enjoy seeing that as it reminds us that something is in the microwave. The other does not and just goes back to the time. We love the power settings for the Panasonic as it is a constant low if different power settings are used. Other microwaves do not do that and that is why we keep buying Panasonic Microwaves.
Published: July 28, 2019
L of Belmont, NY
Source: consumeraffairs.com

I am not normally able to use electronic equipment. Our Panasonic microwave
I am not normally able to use electronic equipment. Our Panasonic microwave is, for me very easy, whether I am warming coffee, cooking/ heating a meal, popping corn. I can thaw, reheat, cook & never burn the product. The directions are simple, easy to follow & as long as I cover what I am cooking, the cleanup is a breeze. The turntable guarantees even cooking. I recommend Panasonic Microwaves to anyone to everyone one. I am only 81 & I need easy!
Published: July 16, 2019
Ron of Lively, Ontario
Source: consumeraffairs.com

This air conditioner is fantastic. I live in a very cold climate where it r
This air conditioner is fantastic. I live in a very cold climate where it regularly gets into minus temperatures and it works really well. It warms up or cools down in a very short space of time.
Published: October 13, 2019
Vanessa
Source: productreview.com

First, I want to respond to posters regarding Wi-Fi. Any microwave will int
First, I want to respond to posters regarding Wi-Fi. Any microwave will interfere with 2.4 GHz Wi-Fi if the location of the Wi-Fi router and the microwave and your computer are in bad locations. Try relocating your router or computer or Microwave so it wont interfere. This is common knowledge. But the real problem with the Panasonic microwaves is like Earle of Huntsville, AL said. After about 6 months to a year, the flimsy metal bracket starts flexing when the door is closed, causing the door latches to not latch correctly, resulting in the micro switches to not make up correctly. Youll notice this when you have to start slamming the door hard to make it work.Unfortunately we had misplaced the receipt; otherwise, we would have returned to store. So somewhat similar to Earle of Huntsville, AL... I made a little wooden brace for mine which cured the problem. But its a cheap design for a microwave door latch switch and its almost like they designed it for failure. Youd think that it would be non-productive to build junk that will just be returned. How could they possibly be making any money on this?
Published: March 9, 2014
S. of Corvallis, OR
Source: consumeraffairs.com

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