5 months after purchasing Panasonic 2.2 inverter microwave from Walmart, it has died. Nothing wrong with our power or receptacle. No lights on unit, nothing. Heated up a cup of water for 40 seconds and it quit. Avoid buying this kind of microwave!

Ours is a large 1200 watt microwave. We have had it for maybe 10 years. It has a turntable. We use it a lot every day. It has been dependable and we would not want to be without it. We keep it clean and it still looks almost new.

My Panasonic microwave starts on its own when you open the door. Zap! Panasonic says dont worry about it. Their suggestion: its not worth fixing. Buy a new one. Guess I will, but not one of theirs. Right?

We love the all features, power, appearance, size, turntable, keypad, color, everything. We are a very very happy with this microwave. Panasonic is awesome. I dont know what else can I say. It does everything we need very well. I use it mostly for defrosting frozen breakfast biscuits.

This microwave was already in the house I bought and after 6 years, it still works well. I have had 3 Panasonic microwaves in different houses and they have all worked well with no problems and they have lasted for as long as I lived in the houses.

We wanted a compact microwave that doesnt take up too much counter space. But as a result, our larger dinner plates dont allow the turntable to spin, so we must always remember to reverse the turntable so that we dont wreck the motor. Price to pay for compactness I guess. The spinner dial to set the time is a nice touch.

This is by far the best microwave Ive had. Its sensor reheat works great even with pizza. Very good product. Also, the quick minute button is quite handy. It is also quite powerful so I get to use the lower time settings for meals.

Model NN-SU686S Panasonic microwave. Bought for $112.34. First use - put bag popcorn in for 1 minute and stayed at the unit to monitor knowing would have to add more time but wanted to learn how unit would handle a bag. Owned first Amanda microwave on the market and have had different models in my houses - read the guides everytime. Only this model smoked in less than 1 min. Backsides and top was too hot to touch. Contacted Panasonic spent $94.42 to ship back. They reimbursed. Shipping said nothing was wrong, I am out $112.34. Oh, and said they popped popcorn in it! Panasonic will not be in any of my properties. Bought at Best Buy 11/22/17. Order #. Have receipt and correspondence including return shipping info.

Purchased this microwave 1 year ago after my SHARP microwave of 11 years quit working. This Panasonic unit is only exactly one year old... Apparently the units have cheap wiring and are only designed to last one year so you have to pay money to their online support or purchase a new one. With no warning it just quit working after having for 1 year. My household has only 2 adults over age 50 and the microwave is not overused at all.I attempted calling Panasonic their product and refuse to because it is 1 year old and will charge me for advise on the phone or send me to a service center who will charge me. We ended up opening the unit to look for fuse issue. It turned out having melted wires which obviously blew the fuse. All of the information that I now read online about this Microwave model catching on fire and other internal electrical issues are apparently true due to the cheap wiring in the units. The units with the inverter seem to be the ones with faulty cheap wiring that makes the machine go bad after a year. We are lucky the fuse blew in the unit, as the unit turns out it would have been a fire hazard.Panasonic unlike Sharp will not offer any assistance at all in repairing the unit unless you pay upfront. They will say to you over and over that your unit is out of warranty (even though by only a few days). This Panasonic cost twice the price of the SHARP until that I had for over 12 years. Panasonic loves to fill the landfills with faulty microwaves or find a way to get additional money out of you minutes after the warranty expires. In my opinion the worst manufacturer of consumer electronics. I will never purchase another Panasonic brand product again. I will never recommend the Panasonic brand to anyone. I will warn people against purchasing any electronic products from Panasonic.

I bought this microwave NN-SA661S at Walmart in Leominster MA. while visiting my family in 2015. I only heat food in it. After about 1 year it started to get somewhat rusty inside and it has progressed to very rusty. I have never had a microwave that turned rusty before… It heats fine when I use it but it looks like it belongs in the landfill… I am concerned with the rusting. What has happened to my microwave? I dont think I will buy a Panasonic again... Not a good product for the long haul! Of course I no longer have my receipt which is a shame. I just wanted you to know about my experience with this microwave.

I Love Panasonic, just keeps going and going, only one problem in the 10 years that I have it was a broken latch, fixed it myself and no problems since. At the time I broke the latch, my own fault, I bought another Panasonic as a backup just in case I couldn't repair the old unit, that was two and one-half years ago. I kept the new one I bought because it was on sale and noticed that it is selling for another $20.00 on retail price.

It is great. It heats up so fast, anything 1 or 2 minutes and food tastes great. I found this deal on a microwave and its very nicely made. It stands out and looks good on the counter.

The latch mechanism gets loose so often that it no longer works, period. I tightened the screws as the YouTube video shows and made sure not to strip the plastic where the metal screw goes. My daughter spent $159 at Walmart for it as a Christmas gift which I greatly appreciated. But I feel this is a substandard microwave. The part that receives the screw should be metal. Im replacing it but not with a Panasonic product. Dont throw your money away on anything with plastic latches. You wont find anything worthwhile at Walmart as far as microwaves go.

I’ve had my Panasonic 1100 microwave for over 20 years, and it’s still going strong, except light went out. Difficult to change bulb, so I just left it alone. I’m ready for a new microwave, and will get the same model.

My Panasonic Microwave, m/n NN-SN661S, caught on fire. I had to unplug it to make the microwave stop and to put out the flames. I contacted Panasonic and they offered me $30 in compensation but I had to agree to release them from any additional claims.

Panasonic Model NN-H965 WFX - I purchased the microwave from Best Buy end of March 2014. It suddenly stopped working first week in August 2014. Will not run. Display on front says Close Door even though the door is closed. Unfortunately did not buy Best Buy extended warranty as they would have replaced the unit. Now have to contact Panasonic. Did not last even a year! Made in China it says on the unit. The quality and longevity of the unit proved that statement to be true!

Two independent tests showed door leaking radiation above federal standards. Panasonic customer service said no one but their factory could test and besides they NEVER found any leaks unless door damaged. Door confirmed undamaged by local appliance co. that services high end microwaves (not Panasonic). Even their local warranty service can not test, must be returned to factory and they already said no problem exists!! Do not buy and stay back two feet if using any of their microwaves.

The Microwave does all the cooking etc. very well. BUT - dont try to use it as a 1. Kitchen Timer or 2. Use the timer if something is being heated/cooked in the microwave. We have had several Microwaves over the years and all have been able to do both these functions. The timer emits 4 beeps when the time is up; other microwaves, continue to beep until shut off. Guess you better stay in the kitchen to hear the beep. This 4 beep function has remained unchanged since the beginning of time. If you are cooking with the microwave, you better get a dedicated timer. The 2 functions are mutually exclusive. I called Panasonic on this. I was told that is the way it is! Clearly, Panasonic pays no attention to detail or consumer wishes.

I purchased a Panasonic microwave just 2 years ago. Model #SN671S, it worked well. Then in just 2 years the display disappeared. Really? I paid around $300.00. Its now at Costco for $99.00. Did Panasonic dump these at Costco? Very unhappy with only 2 years of light use. I wont buy Panasonic again.

I bought my Panasonic microwave about four years ago and had no problems until today when we were using it. The thing started smoking bad with a burnt smell. I opened it up and the inside started on fire. I would like Panasonic to replace it. There should be a class action lawsuit against Panasonic. This is dangerous and a fire hazard.

The pros: large area for cooking, even cooking, lots of bells and whistles, fast defrost. Overall, I loved this microwave. My complain news. After about 6 months of use, we began having problems with the door. It was not latching properly. My husband was able to rectify that for several months by using a lubricant on it. But now, left down a year later, we are no longer able to use the microwave and the door has become completely non-functional. We must now replace the whole microwave.

My $215 Panasonic microwave nn-sd987 is 20 months old and the inverter went bad. This is a common problem but not covered by warranty. It cost $209 to fix plus $50 fee just to look at it. This is more than the cost of the microwave. Panasonic said they have no life expectancy for their electronics, which tells me that they have no quality testing on new products. Panasonic products are junk and will never get my business again.

We found that the button for the door sticks. It should last longer than three years before something like that happens. And, that we own two different Panasonic Microwaves. One ends and it shows Enjoy your meal after it is done. We enjoy seeing that as it reminds us that something is in the microwave. The other does not and just goes back to the time. We love the power settings for the Panasonic as it is a constant low if different power settings are used. Other microwaves do not do that and that is why we keep buying Panasonic Microwaves.

I have used Panasonic microwaves for the past 30 years. They are reliable, affordable and offer many features I enjoy. Choices and auto cook features seem to be more intuitive to my way of thinking. Also, I enjoy the easy ways that Panasonic allows one to begin right away or change or add time in the middle of cooking. I particularly like convection cooking and combo cooking with microwave/convection. Very predictable results.

I purchased my 50 inch Panasonic TV from Circuit TV who has gone out so long ago I forgot when I bought it, The picture is as good as it was when I bought it. I would like to buy New smart TV but I can not. The picture is as good as the Vizio smart TV I bought last year. Hopefully it keeps working and looking as good as it is today. Panasonic in my opinion is a or was a great TV. Knock wood after writing this Nothing happens to my TV. By the way I paid $ 2500.00. Today I can buy a similar TV for Around 500.00 to $ 800.00 and get a nice TV but I doubt it would as long as my Panasonic. My family has gotten some great entertainment from this TV. I only wish they still made this brand of TV.

Excellent Microwave unit, as I expected from Panasonic. Looks great in my kitchens simple to operate after reading the enclosed instructions manual. Vendor packed the unit with care and sent the unit in a very timely fashion.

Our Panasonic microwave is a great powerful microwave thats big enough to fit my stoneware deep cover baker from Pampered chef. Thats a win for this family. I do keep a sharp eye on it when making popcorn, it does not take the normal recommended time for popcorn!

When you Google microwaves lifespans it estimates 10 years on average. This one is 5. Works well but paint is peeling on the bottom. Had already been replaced once. Warrantied one year. No customer service. 100 dollar piece of crap NN3725.

Very small. This model fits in a space in the wall. It tips and falls out when you open the door. There are no numbers on the pad, like every other microwave we have ever seen, so you cant easily set a power setting or run time. Minimal.

Ordered my Panasonic microwave (NN-SN651W) the 24th of May, 2017. Was not home to use it for over two weeks. It started overheating in less than 2 months. It has plenty of space around it, so that is not the problem. Overstock will give me a credit. Will not order another Panasonic.

I got my first Panasonic microwave in December of 1986. No bells or whistles just good quality service from a microwave that lasted for 15 years. Bought my second Panasonic microwave in 2001... quite an upgrade. This one was an Inverter model. LOVED IT! In a household of 7, this unit held up quite well for 10 years. Bought my third Panasonic microwave in November of 2011... same exact model as the previous model. Today, I have had to call to find a repair center because unless you SLAM the door, the unit will not work. Taking into consideration the declined use of the microwave, compared to the previous one, I am terribly disappointed in the quality of this unit. According to the owner of the repair shop (that I am to see for the repairs), this is a common problem in the newer Panasonic microwaves. Maybe its time to switch to a different brand.

This is no complaint. Just wanted to say as I was wiping out my microwave I realized that Ive had it almost 29 years. It is a Panasonic Genius Model NE 7960 and it has never needed a repair, looks as new as the day I bought it and I tell everyone how old it is. Used it with 3 children and now use it mostly to heat things and thaw things. Paid $350 for it which was a lot as I am a widow raising the children at the time. Ive been more than satisfied with it and would buy another if necessary. Thank you for an excellent product and others that my family have purchased.

Panasonic NN-T945SFX Microwave - I was cooking and I heard a loud cracking noise. I opened the microwave and the tray was in multiple pieces. I had to toss my food because it had small pieces of glass in it. I called Panasonic and these trays are on back-order and I believe it is because this is something that is common with this model. I will not replace this tray. It is almost as much as a new microwave, and I have to wait for the part, and not trusting that the new tray will be safe to use.

Panasonic Microwave NN-SN960S - After only 1 year the turntable would continue turning after door was opened and microwave would shut off after only running 5-10 second. Eventually the only way to keep it operating was to slam door until it finally stopped running completely. Have taken apart and upper door switch has singe marks on it and red spring loaded button does not pop out so hope new switch will work if can get.

The stainless steel finish looks good, has great power (1200 watts), and the Panasonic name is one of the most reliable for microwaves. Has enough features to make a good job of everything without being overly complicated.

My microwave is a Panasonic with the genius sensor, inverter, 1200w, model # nn- sn651w. I got it from Amazon for a great price over a year ago and it has been a real gem. I use it all the time and it has made my life much easier and happier to make meals with.

First inverter top of the class microwave... ended up burning (flame) in the door. Called Panasonic (was 3.5 yrs old). They charged me 113$ to upgrade and have a NNST671S shipped. I only use my microwave 6 months a year. 5 yrs later... starts making noise. Yesterday heated leftover. When opening the door to get the food out the microwave continued working. Closed the door. Fast unplugged and felt outside of microwave. Extremely HOT!!! I am a lot confused... They say it is top of the class and that their products are reliable. Now... no microwave... no news from Panasonic. This is ridiculous.

I'm surprised that there hasn't been any reviews on this unit I've been a bit slack to review this as I had the tkr but unfortunately it was to small for the house and at the start of winter it just wouldn't heat the house on those minus Celsius cold mornings. So the awesome team at Panasonic came to help and replace it with the latest VKR model the Z60VKR 7.2kw heating 6kw cooling to be precise and let's say just amazing everyone that comes into the house now says it's really warm inside. The surprise is when I'm so comfortable inside I get a surprise when I see what the temp is outside as I'm writing this it's -3c outside. I've also noticed the house is a lot drier. Defrost times are quick and startup times are fast this unit has some grunt. The Panasonic app for the wifi controller works better as I have a couple more features plus it lets me know indoor temp as well. No more weather waffle from me. Thank you Panasonic NZ

In late April of 2016, I was starting to experience problems with my eight year old microwave. My previous three microwaves lasted for thirty five years (none of them a Panasonic). In doing my due diligence, I found that the inverter technology was the way to go, and that Panasonic manufactured a state of the art product. I purchased the Panasonic inverter model # nn-sn933b for slightly less than $200.00. For the first three or so months, the product worked as described, but soon after, the food was not heating evenly on the high (fixed) power setting. Instant oatmeal was pouring over the sides of the bowl. I compensated for the heating problem by using lower power settings, and cooking/Warming food for longer periods of time. In using the popcorn setting for full size bags of popcorn, I needed to turn off the microwave with fifteen seconds left on the timer, otherwise the bag, and its contents would burn. One time, the bag actually caught fire. Yesterday (7/11/17), I opened the microwave door to take out my lunch, and upon closing the door, the microwave lost all power. When I called the phone number on the owners manual, I listened to a recording which stated that if my product was out of warranty, I would have to pay $9.95 to speak to a representative about my problem. These people put out a garbage product, and then have the audacity to charge a fee to discuss their problematic trash. Anyone buying a Panasonic product after reading my comments, along with those of other consumers who were taken by this company, will indeed deserve exactly what they get.

We bought our Panasonic inverter (NN-SD691S) from Costco less than 2 (app 20 months) years ago. The microwave stopped working completely. Initially it just started as light are on at times and are off at times, then after 6 months, another new problem began; it still keeps on working while it is open. We have to put things on revolving plates. After 2 weeks it completely stopped working. We dont have any warranty, so I guess I will not buy Panasonic again. We had a Danby microwave once and used it for more than 5 years without any issues, replaced it with a stainless steel one. If anyone have any connection problems in the warranty period please do get it fixed before it dies on you.

It opens and closes effortlessly, unlike many we have owned. The touch pad is very responsive and easy to engage. The only drawback is the TouchPad not back-lighted. It does not look large, but it does have a large capacity, and ample cooking options. It is every bit as good as the three hundred dollar unit it replaced. We paid $120 for it.

We looked at all the TV's in the store and this one had the best picture quality of them all. We wanted a simple TV and this fit the bill. The sound quality is good and we couldn't beat the price. We will buy another one when this one needs to be replaced.

I bought a Panasonic Microwave model NN-DS596B model from John Lewis in August 2017 with a two-year warranty. Expensive £305! I have discovered that it does not cook the food evenly. Rang John Lewis and was asked to contact Panasonic who gave me a case ID number. Their only nominated service centre DK AVS took two weeks to collect it and told me it takes about 4 days. Since then I have contacted DK AVS 6 times (each call takes around 35 to 45 minutes for a response) with promise to come back each time by the end of the day but never came back to me. Out of exasperation, I contacted Panasonic customer services and spoke to 4 staff again with the same response will get back to me by end of day after contacting DK AVS. By this time and eight weeks without the microwave, I raised a complaint to Panasonic on their web page and as per experiences of other people contact was not received after 2 days. At this stage, I sent them John Lewis receipt for a refund. Finally, received response from a manager at Panasonic but have told them that I have waited long enough and have bought a new microwave (not Panasonic). A response by email at last from the manager at Panasonic that DK AVS have found nothing wrong with the microwave and nothing more could be done. Interestingly, as the microwave is still with DK AVS. It is now 3 months since my first contact with John Lewis, I called and spoke to customer services who have reinvestigated and escalated the case, I quote” I want to let you know that I have escalated the case with your situation to our Head Office so the Service Centre will send the unit back to you as soon as possible.” This beggar’s belief that I have been without a microwave for 3 months and now they have found nothing wrong (i.e. uneven cooking) and will return the microwave as soon as possible! Maybe in 12 month’s time! I think small court is justified with this to get a refund and post this on review sites. DON’T BUY PANASONIC AND DON’T USE DK AVS FOR ANY SERVICING. I HAVE BOUGHT A MIELE AND EXTREMELY HAPPY WITH IT!

When my 10 year old microwave broke down in the middle of the pandemic, I bought my first of 3 Panasonic microwaves. I picked a large model with over 1000 watts. The first microwave lasted less than a week. I heated up a microwaveable heating pad and read later that you couldnt do that. I assumed that I had broken it, so I went out to buy the same well-rated microwave a second time. It broke down 4 weeks later. It had been making a lot of noise and the turn table didnt always turn.I assumed a defective product and took it back to the store and got a new one. This one appeared to work well for the first few weeks. The turntable worked, but made a lot of noise. Last Friday it stopped heating up food, although the timer worked. This was the third Panasonic microwave to break down in less than 6 months. We regularly use the microwave to heat up cooked meals or to defrost frozen meat, but we are a family of 3 and are not industrial users. Do not buy this microwave, it is not worth the money or the hassles. I will be buying a new microwave, but will never buy another Panasonic.

I bought this microwave December of 2014. All of the sudden there is no power at all. Ive contacted customer support. There is only a 1 year warranty. I contacted the repair shop that the customer support recommended. It will be $150 to have it repaired. I think this is absolutely ridiculous. The microwave I had before was a hand me down and lasted me 7-8 years! This product should be recalled. It is absolutely absurd that this $160 microwave lasted less then 2 years! What a horrible product! Panasonic Inverter microwave model number NN-SN778S.

I had a stainless steel. Looked great on the outside like brand new. After 5 years the inside peeled really bad. I guess it does this with all microwaves after time. It happens over time. All companies should do better cause the microwave still goes strong and works. It is just the peeling of the inside.

I just wanted to say that the same thing happened to my Panasonic microwave. The door was very hard to close and then the clip inside that holds the door shut broke. Its just not fair. I thought Panasonic was one of the top brands. But now that I hear all these other people who were snubbed, I was sure they would stand behind their merchandise, not right to do to your loyal customers. And Im a customer who loved them, I was always telling my friends to get Panasonic, its the best. I have many things by Panasonic. I wont be saying that any more. Its too bad that they came down to those other businesses level. Sounds stupid, but I feel a little heart broken.

I bought this microwave 14 months ago and the power level button started working on its own a few days ago. The keypad would start beeping and changing levels without warning. The microwave is out of warranty by 60 days so after 14 months we are stuck buying a new microwave. After reading reviews online, I now realize this is common problem with Panasonic microwaves, so I will never buy another of this brand.

This air conditioner is fantastic. I live in a very cold climate where it regularly gets into minus temperatures and it works really well. It warms up or cools down in a very short space of time.

I have had this microwave for one year and it just stopped working, I bought it at Costco and they didnt offer a warranty. I will NEVER buy another one again.

I have a microwave that is like brand new. I cannot use because the door and switch were defective and unfortunately I did not keep the receipt and Panasonic will not sell me the door so I can fix it...I will NEVER EVER BUY A PANASONIC PRODUCT EVER AGAIN and will urge others to stay away from Panasonic products because their customer service is a JOKE.

I've had this tv for a number of years and have never had a repair bill for it. The picture is clear and the sound is great too. The price was reasonable. What more could one ask for? I would buy this brand again.

This microwave has a great price for an 1100 wattage oven! This microwave is easy to clean, compact size, very roomy, heats wonderfully! Love the quick start buttons on the touchpad. Easy to read instructions. I always buy Panasonic because of the longevity of their products!

Well, I bought my microwave about 2 years ago but the inside is small and it doesnt get the meals very hot in the medium. I cant say all of them are like mine but thats what I feel. And another thing is the way you defrosted the beef, got cooked in the outside. That I dont like but for other things is very good.

We purchased a Panasonic microwave 15 months ago. Approx 2 months ago, it started to smoke while we were using it. We unplugged and took it outside. We called the Panasonic customer service number and told them what had happened and they genuinely sounded concerned that nobody had been hurt and nothing caught on fire, etc. They said they take this kind of thing very seriously and would have someone get in touch with us within 24 - 48 hrs. Sounded good. Someone did call us and told us to take the microwave to a local service repair shop and it would be taken care of. When we called the repair shop, they informed us that they no longer serviced any Panasonic products. That should have been our first clue that this wasnt going to be easy. We called Panasonic again and they did give us the name of another service repair shop. We took it there & they told us it would be ready in 3 days, Nov 15, 2013 . We just picked it up today, Dec 26, 2013. We have never had such terrible customer service! The repair shop requested some sort of paperwork from Panasonic in order for them to do the work and each time we called Panasonic, we were told that everything would be taken care of ASAP, paperwork would be send immediately, phone calls would be returned to us and there was no follow thru. We did speak with supervisors and had the same poor service. Think twice before purchasing a Panasonic microwave. We see that many customers have had problems with the door latches - we are waiting for that problem to start in which case ours is going right in the trash. We are happy to finally have ours repaired but we dont want others to have this very frustrating experience.

I bought this microwave about 4 years ago at a Walmart. I remember declining the extended warranty on it at time of purchase. Anyway just started having the same door latch problem everyone else had. When you shut the door the light stays on, you slam the door and it goes off, but when you put the cook time in and press start, nothing happens. Slam the door again and it works. I was just going to put it on the curb for garbage pickup, however, I decided to take it apart and see what the problem was. After removing the impossible screws on the case, I discovered that the latch mechanism, which is mounted to a very weak piece of metal, was bent over which caused all the problems. I bent it back and put a piece of metal wire from the bottom screw to a machined hole that is above the latch mechanism to give it additional support. It works so far. Seems like the issue is a poor design flaw with the mount like the previous posts have written. Not mad, just glad I didnt throw it away.

I bought the large Panasonic microwave (July 2013) and I loved it. After about a year and a half, it wouldnt start unless you slammed the door. Like the other reviews, it would just click and return to the clock. I bought it at Sams and purchased the extended warranty. They had me take to an appliance repair store and they fixed it making modifications to the latch and switch. That gave it another 2 months of life - now its worse than ever. I went by the repair store this morning to tell them it would not start again. He said there is probably nothing else they could do because the inside of the cabinet is made so cheap and the parts flex and wont stay in place to make contact to start the microwave. He said the best place for it is in the trash. That sure made me feel good.

After contacting Panasonic again in early August of 2013, a replacement microwave was delivered to my home around mid of August 2013. It is a refurbished microwave and an exact same model replacement. As of today, September 9, 2013, the replacement microwave has been working flawlessly. I hope it will stay that way for a while. Thanks Panasonic for the resolution, even though it took months and cost me a lot of time off from work and money as well. Most importantly, thanks to Consumer Affairs for the impact and effect that it has in this resolution.

We have always purchased Panasonic microwaves. Our last microwave is over 20 years old and still works well. The one before that was 15 years. We didnt upgrade the microwave when we went to stainless appliances. It is working so well. Why change it?

I received a Panasonic Microwave Model NN SN 968B as a gift for Christmas 2012. I sent in the warranty card on 1-4-13. Aug. 10, less than 8 months later, the door latch broke leaving the microwave inoperable. I called the 800 number and was told, Sorry, you have to pay for the repairs, because I didnt have the receipt. I explained, Its a gift, and I did send in their warranty card with all the info on it. I was told, Thats not good enough. Well I dont understand why then do we send those cards back if they wont honor them. I dont make a practice (and I really dont think anyone does) of asking for all my receipts for gifts I get. I have sent Panasonic an E-Mail to their Contact Us line and am waiting for an answer. I have read the reviews and it seems Panasonic has a door latch problem but doesnt want to address it. Any help would be appreciated. I have a perfectly good microwave that wont work because the door wont close. I feel I should not have to pay to get this fixed.

The microwave will not power on and it is still in the warranty period.

Microwave set on fire. I was heating a microwaveable item I have used many times previously. Luckily I was beside the microwave. A few seconds Into the time, I saw flames inside. The metal plate on right hand side has a hole in it now where the flames were and is burnt. I see another person reported this. I loved this microwave but will never buy another one. Could have been a disaster!

Microwave 1250 Mod #NN-SN7785 - I bought this less than a year ago and just 2 weeks ago I went to use it and it started to make a crackling noise then smoke. I immediately unplugged it and carried it outside. I called Panasonic and was told that I need to take it to a repair shop but I said this is a microwave not a TV and I dont want some TV repairman working on it and then bring it home and have it catch fire in the middle of the night, or leak radiation to which she replied that is your choice. So I took it to the curb and will never purchase another Panasonic product.

So not even a year into Panasonic Microwave and its broken suddenly. When I open the microwave door it turns on and when I close the door it doesnt do anything. Its such a bizarre malfunctioning. Really upset! Never buying a Panasonic microwave again!

I like its size and it fits where I need it. Its really a nice microwave and seems to cook well although I dont cook main meals in microwave. Usually just warm ups or quick frozen meals. Last microwave I had started when you hit the 30 sec button but this one you have to hit 30 then start. Would like more timer options, just a minor thing that I wish was different.

Panasonic 2.2 cu ft Microwave Model SD997S - We purchased the appliance in 2010 for our new house. It worked fine for 2 years and then the magnetron and inverter both failed. Fortunately they were both replaced under warranty and the microwave worked fine for another 3 years until the summer of 2015. Initially the units fuse blew and when that was replaced, it worked ok for another 2 months. The repair tech suggested we use a power bar to save the trouble of replacing the internal fuse. Now the the unit keeps popping the circuit breaker on the power bar at the P10 setting after about a minute of use. At a P8 setting the microwave will work for about 4 minutes before the circuit breaker on the power bar pops. At a setting of P5 the unit will work for 10 minutes. Not sure how much longer this microwave will last before it dies completely.

After about 9 months of use our Panasonic Microwave Model NN-SN966S failed to remain on. About 2 seconds into the power on the display went dead and the unit would not power up or perform until the power plug was removed from the wall and then plugged in 30 seconds later. Then the same problem occurred after the start button was pressed. Well, I tried unsuccessfully to get Panasonic to repair or replace the unit still under the 1 year warranty to no avail. They kept giving me the runaround; first repair place (PE Americas) didnt work on microwaves; try panacare.us@panasonic.com they said. So, I got nowhere with them either. They sent me to a place 80 miles from here and they too dont repair Panasonic microwaves. I gave up. They dont stand behind their warranty and their product doesnt last long.

Have had this microwave for more than 10 years now. Never a problem, works like new. Only thing is its size. The older ones were much larger than the newer ones but its the reliability that counts. If need be, we will definitely buy another Panasonic.

My Panasonic microwave has fire inside because the surface coating has rubbed and warming off from the inside of the microwave. This is a defective item.

Panasonic has worked for me perfectly over 15 yrs. It cooks everything easily, fast. It is reliable, no repairs. Even heat, sturdy, easy to clean, good size for any place. Looks fine. Lightweight, easy to clean. If I ever replace it, I will get another Panasonic. I wondered if people actually do think about microwave names. Panasonic is the winner for me through actual use. I just hope I can find that brand whenever I might need another.

Panasonic inverter microwave model NNSA651S SA651S - Weve owned this microwave for a short time. We started noticing uneven cooking. Then today we started smelling a burning odor. The microwave was burning through a bacon plate (very thick material) made for microwaves and char-burned the bacon that almost burst into flames. This happened in less than a minute. DO NOT PURCHASE THIS MICROWAVE.

Bought Panasonic Microwave in 2002, It stopped working Nov 2013. It worked perfectly all those years, so I purchased another Panasonic, like the old one except this one is the new model. It has a dial instead of buttons to set the cook time which for me is a good improvement. Have had it eleven months and then suddenly started to have a problem getting it to work. When I press the start button only the timer would rapidly count down. I found out from reviews on this site, that slamming the door might make it work. I did not slam the door but instead pushed on the middle of the door, rather than the lower right hand corner. Now by closing it this way it starts every time. I Have less than a month left on the warranty so I plan on having it looked at since it still goes berserk when I close the door from the right corner. I like this microwave but I would suggest that they make the door easier to close and make so that it make less noise when shut.

We bought this microwave at a Sams club in July of 2011. It started giving us trouble with the door switch in January of 2012. I contacted Panasonic customer service. I received the Sorry sir, but your warranty is expired excuse. I lost the receipt so I couldnt take it back to Sams. The problem is not so much the switches, but the poor design that Panasonic has. They have the entire switch assembly screwed to a flimsy piece of sheet metal which buckles under the stress of the door closing. This makes it where the switches never get tripped to complete the circuit for proper function. So we still have this piece of junk microwave and hope to replace it in the near future. Definitely not with a Panasonic, maybe a Kenmore. The one we had before this piece of crap lasted 10+ years.

My Panasonic 1000W Genius Premiere microwave came with my house when I bought it, but that was ten years ago and the microwave is still working fine. I havent noticed any decrease in output power in the last decade. Id recommend it.

I bought this microwave, because the last one I bought gave out with in less than a year. So I decided to take a chance with this brand. It has been a very good purchase. I have had it for about 5 years or longer.

My Panasonic microwave finally bit the dust. I dont blame the brand though as it was 15 years old. I plan to buy another panasonic since I have a trim kit that it must fit. I believe the sizing is still about the same on those microwaves.

I purchased the Panasonic Genus Microwave a few years ago. It had been a good microwave, no door problems, or anything like what Ive read about till about a week ago. I fell asleep on my couch and woke up to what sounded like a gun going off on my patio. The sound was extremely loud and it frightened me so badly that I called the local police department and complained. Of course the police only rode by my home and didnt even bother to check to see if anyone was there with a gun (Normal for where we live). I didnt get any sleep the rest of the night. Two nights later the same thing happened. I didnt know where the sound came from but it was a really loud sound like a gun going off. I began to try to eliminate what the sound was not and finally came to the conclusion that it must be the microwave, so I unplugged it. I didnt hear any gun going off that night so it must have been the microwave. So the next day the microwave was plugged back in and immediately I saw an arch of electricity blast within the microwave itself. Im lucky to be alive. I still have the microwave and may call an attorney. This is a dangerous device and if it is not made correctly and within strict guidelines, someones life could be in danger by shock or their home burning down. Dont buy a Panasonic Microwave... just dont.

We have a Panasonic 1200 watt 2.2 cubic foot microwave. It has a popcorn setting that actually works, I don't know anyone that likes the smell of burnt popcorn. Inverter turbo defrost which is the reason we bought this microwave again. (I rather one died from pouring water on it by accident). It's is a great feature if you have lots of meats that you defrost from your freezer before preparation this makes almost any meal, an easy to make, don't have to defrost overnight, or worry about the microwave scorching it meal.

I bought this Panasonic microwave a little over a year ago, and now when I put something in to heat it up, it wont turn on. I have to open the door and move the turntable inside, close the door and try again. Going to buy a different one today, as I dont trust this one to be safe now, and whatever I buy, will not be another Panasonic.

I purchased this microwave from Best Buy on April 30, 2016. Two days ago while microwaving macaroni and cheese, gray smoke came from both sides of the microwave, nearly caught my house on fire. The macaroni and cheese had only been on for less than a minute and turned my microwave yellow. I immediately unplugged it, looked at the outlet looked at the back of the microwave and waited for my husband to get home. We read plugged it in the next day and the smoke and smell immediately started again. I called customer service to find out if I need to bring it to a repair center or what could be done. I was told this matter is very serious and my complaint would be sent over to a manager. I was then emailed by a lead consumer affairs employee who asked for pictures and more information.I was then called the next day by the lead consumer affairs associate who was beyond rude and unprofessional. She immediately asked for me to re-explain what happened, then followed it up by saying that it was my fault, that the engineer who reviews pictures stated that I clearly overcooked the microwave, that I need to clean my microwave in, that my warranty was voided. I explained that the yellow discoloration came from the incident. I was at a loss for words with Panasonics customer service. I asked Is this how you back up your products? She told me that I should read the instructions and never walk away from the microwave. She then proceeded to say she has been with the company a very long time. I then explained I could care less. She stated Nothing could be done to buy a new microwave and read the instructions next time.Meanwhile every microwave I have had, has been Panasonic. My previous Panasonic microwave lasted over seven years. I will Never buy a Panasonic product again. After I had this horrible experience, I then reviewed Panasonics customer reviews. It appears to me based on other consumer reports that Panasonic does not back up their products and that they frequently state Go back to the manual. I believe this is Panasonics way of getting out of backing up their products.

My mother passed away almost a year ago. In clearing her home, we kept her microwave. A Panasonic inverter model NN-S443WF. Fast forward to this morning at about 5 am... Something (God) woke me about 4:40 am and would not let me go back to sleep. So I got up. My hubby is naturally an early riser, so he, too was awake. I began mulling about the kitchen, about to start making breakfast for my hubby & 3 children (soon to be 4). I smelled this awful burning plastic smell... Started investigating. Saw an outlet that had burn/smoke marks on it, and felt the plug in it (my moms microwave). It was scalding! I quickly unplugged it, but watched to make sure. White smoke began coming from the plug holes.I yelled for my husband, who ran to the breaker box and started flipping switches until we found the right one. Even then, I stood watch over the outlet with the fire extinguisher. Thank goodness for quick thinking, and God not letting me sleep! I dont know if my hubby wouldve caught it in time, as he was conducting business on the computer. We actually lost our home 4 years ago to an electrical fire, after the house was hit by lightning in the middle of the night... We got ourselves, our then 4 yr old daughter, and not even 2 month old son out safely, but we lost everything. This really has me on edge today. Please, be careful with this model. I know its an older one, but it shouldnt cause a fire as the first symptom of something wrong with it!

Doesnt hold the time you set. Doesnt heat up a cup of coffee. Very weak power. My old Panasonic microwave was easy to use. This one is junk. Very hard to read the screen. I dont understand selling junk.

I bought a Panasonic Microwave NNSB646S to replace a 15 year old Sharp that we loved until it failed. The Panasonic meets most of our requirements. It is a No Frills, easy to use model with some exceptions. The interior light does not come on when the door is opened. It does come on while in use. Why does it not come on when the door is opened & needed? The control panel is not backlit making it impossible to read the button when programming it. How much did Panasonic save in leaving off this feature? Unlike our earlier Sharp microwave, the Panasonic burns the food on the outer circumference while barely heating the interior product being heated. The button on the lower right to open the door is recessed and hard to push. The door spring is too strong or the catches are not designed correctly making it slam hard & make a loud noise when the door is pushed closed. The noise invariably wakes up the grand-baby in the next room. We can live with these inadequacies, but it could have been made much better.

NN-SN778 - First hint, crashed our WIFI router whenever it was activated, not a good sign. At 6 months funny smell (burned paint as it turned out). After looking, door was starting to arc and burn around the edges in three places, mostly the lower edge. Took it out of service and called Panasonic. Both recommended service groups declined to work on it even though it was still under warranty. Could not find another repair person close enough to justify travel cost. The higher power 1250W obviously has multiple problem as described here in this blog. As a science person, I really like the much lower weight of the inverter system, very impressive. Now, if they could get the bugs out of the system without losing more customers, that would be very, very impressive.Our last microwave was a Kenmore, almost 30 years old, and still works (except for occasionally programming itself! I could build a replacement controller but dont have the time.) The Panasonic has numerous advantages, the higher power was great for casseroles where long thaw times were needed, cut that down to minutes. Im guessing the main problem is harmonics and operating frequency. The space between door parts was quite small and yet the gap arced despite what looked like correct grounding and spacing, etc.

Used to be microwaves lasted over 10 years, as others have mentioned. We bought a Panasonic NN-H624BF in January 2007. It stopped working in November 2009, with interior sparking preceding. I purchased a Panasonic NN-SN667B in November 2009 - it stopped working in April 2012 (subsequently I bought a fuse, which repaired it, and I have it for back-up.). In the meantime, we purchased another, larger Panasonic microwave in April 2012 (I dont have the model number anymore, as we put it in the dump) - the door became a huge problem by early 2015. I found online repair methods and fixed it, which lasted about a month before it again became necessary to slam it repeatedly in order to get it to close. Finally it would not close at all, so I gave up on it, but I could not find another microwave brand with the inverter technology, so I tried again with a Panasonic NN-SN686S purchased in 10/16. I thought if I went with a smaller one, it would not have the same door problem. And I thought, with all the complaints about the door mechanisms, the new ones would have the problem tackled. Not so - its just a different problem, as this door will shut but now after only 6 months, the mechanism to open the microwave has become very hard to push, and it is only a matter of time before it becomes inoperable. I will resurrect the 2009 model with the repaired fuse when it becomes necessary. When that goes, I will have to do without the inverter technology, as I give up on Panasonic forever.

Wish I had googled Panasonic microwave door before buying. Without fail the door latch will break just after the 1 yr warranty expires and Panasonic customer service and tech support are of no assistance. Their microwaves are built of cheap materials. (Hence the 1 yr warranty!) If you want a microwave that will last longer than one year do not buy Panasonic.

Updated on 06/22/2020: The Invertor Technology works well until it doesn’t. The problem is that the magnetron and the inverter are notoriously prone to early failure, more so in Panasonics, as internet and shopping site reviews everywhere illustrate. H98 error code less than 2 years old. Two weeks attempt to speak or contact anyone from Panasonic. 800 number menus with automated responses or 20-minute wait times. CHAT. wasn’t working. Called nearest authorized repair center 130 miles. “Can’t help you”. Was told to call 800 number in Romania who will get in touch with Texas who will get in touch with Salem Supply Depot, only repair center who will contact you. Tried CHAT again. Offshore “Steve” read from scripts, wasn’t very articulate and simply offered platitudes and apologies. Kept going around in circles. Asked for contact with someone in the States. His response: “Is there anything else I can help you with.” Wrote back, “Yes, you can answer the questions I just posed.” I ended telling “Steve,” It’s been the most fruitless conversation I can ever recall having. Shipping round-trip 260 miles is expensive for 41 lbs. I have a perfectly competent and reliable appliance repair center in my city. Panasonic wouldn’t entertain the idea of sending a magnetron so I could have it done locally. But it’s unconscionable that Panasonic execs refuse, even for the sake of good will, to accommodate customers with products that are designed for failure right after the service warranty expires. And Panasonic offers a 5-year magnetron warranty but it is impossible to use. Not only is shipping to a distant repair center expensive but the procedure is convoluted, contacts are unintelligent, and logistics are unreasonably burdensome. And Panasonic knows this. They can warranty the magnetron for 50 years. It wouldn’t matter to them. I purchased a Panasonic radio that I’ve had for over 55 years and it works perfectly.Panasonic was known as the most reliable name in electronic products. It’s shameful that the CEO’s of Panasonic’s appliance division have allowed quality and service to devolve into mediocrity. Any microwave should last longer than two years. We will all be better off with the longevity of a traditional transformer or coil and a magnetron at full power than an inverter magnetron, and with any other maker than Panasonic. Shame on Panasonic CEOs for allowing what once was the reigning electronic company, known so well as epitomizing quality and customer service, to descend to this, such a lowly level.Original Review: Panasonic Microwave NNSE785S with H98 error, less than 2 years old and Customer Service unwilling to do anything. Called nearest authorized repair center 130 miles. Was told have to call 800 number in Romania who will get in touch with Texas who will get in touch with Salem Supply Depot, only repair center. They wouldnt even entertain the idea of sending the magnetron so I can have it done locally. Magnetron and inverter technology is prone to failure as internet reviews will show. But its unconscionable that Panasonic execs, for the sake of goodwill, refuse to accommodate customers with products that are designed to fail right after service warranty expires. And they offer 5 yr magnetron warranty but it is impossible to use. Not only is shipping too expensive, but the procedure is convoluted and contacts are unintelligent. Offshore staff read from a script and offer platitudes. Will be better off with the longevity of a traditional magnetic coil than an inverter, and any other maker than Panasonic. Shame on Panasonic CEO for allowing what was once the reigning quality and customer service electronic company to descend to this lowly level.

I have the larger microwave at home; the smaller version at the office. I thought the larger was rather spendy, but if you broke down the cost compared to the number of years Ive had it, its money well spent. We had the fuse burn out once. Easy to repair ourselves and relatively inexpensive.

No problems with my microwave. It is fast and strong and works well. This is my first Panasonic product, but I would not hesitate to purchase another one, when I need to. It is compact and looks clean on my counter.

Purchased a Panasonic microwave, model NN-SN745S over a year ago. After a few months noticed laptop, cell phone and tablet WiFi lost internet connection in the kitchen whenever the Panasonic Microwave NN-SN745S is turned on. Wifi router is in the living room over 30 feet away from the microwave. No return back to the store after 30 days. The door wont close easily. You have to give it a hard slam in order to close it. The door doesnt always close or open when the latch release is pressed after a year.Now just over a year later microwave will only run or work for two minutes or less. You have to wait 30 minutes before the microwave will work again. We own all walks of Panasonic electronics like wireless phone, TV, sound system, laptop, electric pencil sharpener and etc without any problem with great reliability. This Panasonic Microwave Model NN-SN745S is not reliable at all. What a poor reliable microwave product. I would test to make sure your WiFi still connect to the internet when the microwave is turned on before the 30 days is up if you decide to buy another Panasonic Inverter Microwave if Wifi connection is important to you. I am just going to stay away from Panasonic Inverter Microwave and try with another brand from now on based on from other reviewers.

I purchase the Panasonic Genius Model NNT945SF Microwave a little over a year ago. Within 6 months, the door would not shut without slamming it. I noticed that the Microwave interfered with my WiFi about this time. At approximately 1 year, the digital screen went blank. I went to Panasonics website and found the local authorized repair shop: Electronic Specialists, 300 Commercial Dr., Fairfield, OH, 45014. The proprietor, John Raymer, diagnosed the problem by phone and said it was the door latch causing the screen to stop working. For $45 he said he would fix the microwave. I asked if the door was not the problem, what then? He said, for $45 he would fix the microwave, no matter what the problem was, and has a 3-month warranty on repairs. I met him at his shop on 11/23/13, which has no set times to be open, and delivered my microwave. I picked it up on 11/26/13, again I had to schedule a meeting by phone. The microwave door was hard to close. It no longer interfered with WiFi. The repair lasted about a week before the screen started going blank again. I scheduled a meeting and returned it. He apologized and said it was mistakenly sent out before being repaired. I was to meet him on 12/6/13 but he never returned calls to confirm a meeting. He didnt return any calls until I called Panasonic directly. Finally he called and said it was repaired. My wife picked it up on 12/16/13. Five days later the screen went blank again. It happened intermittently for a while. It also interferes with WiFi again. But Electronic Specialists no longer answers my call. I again contacted Panasonic USA by phone. I have had to contact them repeatedly and repeat the same approximately 20 times. They forward the information UP TO A MANAGER, who doesnt call back. I finally spoke to Basil. Panasonic denies any responsibility, since it is not a warranty repair. I said they are responsible because I would NEVER have gone to Electronic Specialists if their web-site hadnt directed me there, as their local authorized repair center.Basil told me my microwave was repaired. He did give me an address to MAIL a request for assistance to Panasonic USA (which I only assume is their next line of misdirection and run-a-round). Since the time I spoke to Basil, microwave has completely quit working. It is 1/9/14 and still only about 1 and 1/2 months into my THREE-MONTH WARRANTY from Electronic Specialists. Of that time, the Microwave only worked correctly about 8-10 days. I also wonder if I have been exposed to microwave radiation leaking out of the door of this unit for about 6 months.

Panasonic microwave sa651se purchased from Costco on 3/2/15. It lasted 2 days before not powering up. Check of reviews showed that this is a huge problem with these units. Will return and buy something else.

Small size makes it perfect for condo living. Powerful enough to cover all needs for most people. Easy to clean. Design is sleek. Quiet when operating, makes it good for small places. Price was excellent. While I am not a big user of microwaves, it is one that has fulfilled all my needs.

Just replaced a well used Panasonic microwave that was 10 years old. New Panasonic has a few more features we really like. Baking potatoes has become easier than ever thought. Hopeful it lasts as long as the one it just replaced.

Do not buy! The Panasonic Inverter microwave! Nearly caught on fire after only one minute of use. The whole house was filled with smoke and the microwave was ruined. Luckily, I was near the microwave when it occurred because it could have ended tragically. Since it was less than a year old, I contacted Panasonic and they were not interested in making it right. I will never purchase a Panasonic product again.

I brought NNST762S. It was fine for a year. It started burning the microwavable bowls and food. This is really a safety hazard and I think these microwaves should be recalled/banned. Till now it has burned/busted/melted many microwaveable bowls including a very very thick/hard kids microwavable bowl. Also, every other day it is burning the food. I have ordered a new microwave and I will throw this crap after I get my new one. I will never buy a Panasonic microwave again.

Ive had it for 3 years now and it still is working just like it was brand new. I have and will continue to recommend this brand microwave to family and friends. Heats and defrosts foods quickly, I am a very satisfied customer with my microwave. I dont expect it to go out any time soon. For the investment I think the durability and functions are well worth it.

I had my first Panasonic combination microwave for over 12 years and only replaced it as concerned about its age. Turned new virtually identical microwave on full power to cook McCans frozen potato for 4 minutes as a 1000 watt unit. After 3 minutes the door was in flames. Fortunately I was in the room to put the fire out reducing the damage. As an OCD cleaner I was annoyed when John Lewis staff called me to collect the repaired Item that the reason this had happened was because there must have been food debris on the door that a leaflet informing me how to clean it in future was supplied.I called Panasonic as the unit was in new condition as far as clean was concerned getting nowhere as my only concern is to ensure the machine is now safe for use. I called Panasonic. The agent that answered first of all did not understand what 1000 watt meant and informed me that You have to completely defrost all products before putting them into the microwave. I asked as I had followed the potatoes instructions, How mad was this? She didnt even understand the meaning of buying frozen food and using a microwave to cook them, refused to let me speak to someone else and left me totally confused.

Stainless steal Panasonic Inverter Model NN-SN778 - Bought this about a year ago for around $200. Now the door latch has quit working properly, therefore causing the light to stay on and the function not to work at all. I called the Panasonic about this issue @1-800-211-7262. They said they could direct me to a repair dealer where I would have to pay to fix it. Or I could just buy a new one. I said this is posted all over the internet. This is a manufacturing defect. They said this is the first they have heard of it. Yeah right! Way to stand by your product and brand name. I will be purchasing a new microwave and I guarantee you it wont be Panasonic. In fact I will never buy ANYTHING made by Panasonic again.

Purchased one year ago, now the door will not close without slamming it. I dont know how long before it will not close at all? Tried calling Panasonic. They were no help. Cannot find any repair shops that will work on Panasonic or the cost to repair is as much or more than just buying a new microwave. I paid more money for this microwave thinking it would last longer. Very disappointed in Panasonic.