What a waste of money! I used this microwave two or three times a week so was shocked when it stopped working completely yesterday... only a year and half after purchase!! Its completely dead and Panasonic says its beyond the one year warranty. What a piece of junk!! I will NOT be buying another Panasonic microwave.

Panasonic NN-SF550W: I was heating some vegetables while I was in another room. I smelt an acrid, burning chemical smell and saw clouds of smoke pouring out of my kitchen. I had to go through the smoke which irritated my eyes to turn the microwave off. I then had to take it outside. The smoke was coming out from behind the keypad and lower portion of the microwave on the same side was too hot to touch. I immediately emailed Panasonic to report the fault and asked for safety data information in regard to the smoke as the smell, its effect on me and the inability to remove the smell suggested it may be hazardous. I received a phone call from Panasonic in regard to the email. They asked what I was heating, what container I was using etc apparently overlooking the details of my email. The customer service officer then asked me to return it to a Panasonic customer service centre. I responded that they could send a courier to which they declined. I received an email from them the same day requesting purchasing information and for me to return the appliance to them. I noted that if they assessed it and determined it wasnt a fault I would have to pay for the assessment. No apology for their product smoking out my kitchen, no safety data sheets, no concern for my health or exposure to whatever the smoke was that their product produced. I will not be purchasing another Panasonic product and will have it assessed by an INDEPENDENT professional before approaching Panasonic again.

As I read all the comments/reviews out loud, my husband is trying to fix the door on our Panasonic Inverter Microwave. We have the same problem as most consumers... the door latch. It wont engage and other times the microwave continues to run when the door is open. Its two years old. My brother and his wife had the other problem... they had a ghost! The microwave would turn on itself. My sister-in-law went online to discover what everyone else seems to know now. This is a dangerous product. Fearing their house would burn down when they werent home, she called Sears (the place of purchase) to express her concerns. Sears told her to pick out any microwave she wanted and they would cover the cost. Kudos to Sears! After reviewing all the comments, I have to wonder what it will take before there is a recall on this very dangerous appliance. As I finish this comment, my husband has given up his efforts. He says keeping this piece of junk isnt worth losing our house or worse.

I have had my Panasonic microwave since 1982 and it runs like new and I have never had it worked on!!! I feel that is a pretty amazing appliance! Purchase a Panasonic brand, they last a long time! This microwave has been working for 35 years and still going strong! Hahaha!

In October 2014 I purchased a Panasonic microwave model NN-SA661S. Went to warm up a bag of popcorn this morning and the inside caught fire... The bag of popcorn was fine and unpopped but now the right side of my microwave is burnt up. Still under 1 year warranty. Called to file claim and was told they will get back to me within 24 hours...

I purchased this microwave from Best Buy on April 30, 2016. Two days ago while microwaving macaroni and cheese, gray smoke came from both sides of the microwave, nearly caught my house on fire. The macaroni and cheese had only been on for less than a minute and turned my microwave yellow. I immediately unplugged it, looked at the outlet looked at the back of the microwave and waited for my husband to get home. We read plugged it in the next day and the smoke and smell immediately started again. I called customer service to find out if I need to bring it to a repair center or what could be done. I was told this matter is very serious and my complaint would be sent over to a manager. I was then emailed by a lead consumer affairs employee who asked for pictures and more information.I was then called the next day by the lead consumer affairs associate who was beyond rude and unprofessional. She immediately asked for me to re-explain what happened, then followed it up by saying that it was my fault, that the engineer who reviews pictures stated that I clearly overcooked the microwave, that I need to clean my microwave in, that my warranty was voided. I explained that the yellow discoloration came from the incident. I was at a loss for words with Panasonics customer service. I asked Is this how you back up your products? She told me that I should read the instructions and never walk away from the microwave. She then proceeded to say she has been with the company a very long time. I then explained I could care less. She stated Nothing could be done to buy a new microwave and read the instructions next time.Meanwhile every microwave I have had, has been Panasonic. My previous Panasonic microwave lasted over seven years. I will Never buy a Panasonic product again. After I had this horrible experience, I then reviewed Panasonics customer reviews. It appears to me based on other consumer reports that Panasonic does not back up their products and that they frequently state Go back to the manual. I believe this is Panasonics way of getting out of backing up their products.

NN-SN778 - First hint, crashed our WIFI router whenever it was activated, not a good sign. At 6 months funny smell (burned paint as it turned out). After looking, door was starting to arc and burn around the edges in three places, mostly the lower edge. Took it out of service and called Panasonic. Both recommended service groups declined to work on it even though it was still under warranty. Could not find another repair person close enough to justify travel cost. The higher power 1250W obviously has multiple problem as described here in this blog. As a science person, I really like the much lower weight of the inverter system, very impressive. Now, if they could get the bugs out of the system without losing more customers, that would be very, very impressive.Our last microwave was a Kenmore, almost 30 years old, and still works (except for occasionally programming itself! I could build a replacement controller but dont have the time.) The Panasonic has numerous advantages, the higher power was great for casseroles where long thaw times were needed, cut that down to minutes. Im guessing the main problem is harmonics and operating frequency. The space between door parts was quite small and yet the gap arced despite what looked like correct grounding and spacing, etc.

Gave trouble from the very start. Door was hard to close. Gradually got harder, had to almost slam it for microwave to work. Put up with it until after 5 yearsthe door latch finally broke. Was warrantied for 1 year. Didnt bother to have fixed, since it would cost more than it was worth. Was really disappointed in Panasonic since the first microwave I bought lasted 25 years. Will not buy another Panasonic ever. I got online and googled my microwave and found many others were having the very same problem I had.

Ive had Panasonic microwaves in houses that I rented, as well as the house I own. These microwaves are workhorses, and they never seem to fail. Besides being attractive, they are a way to prepare family dinners quickly. Mine is 1,000 watts plus. The clock on the front, helps me to adjust all of my kitchen clocks, as well as the clocks in other rooms. The microwave feature are also great, but does a vegetarian need a probe to cook. Veggies are done in minutes, and I never cook meat. Popcorn cooks fast too, but I never buy the mystery stuff in microwaveable bags.

We have a Panasonic 1200 watt 2.2 cubic foot microwave. It has a popcorn setting that actually works, I don't know anyone that likes the smell of burnt popcorn. Inverter turbo defrost which is the reason we bought this microwave again. (I rather one died from pouring water on it by accident). It's is a great feature if you have lots of meats that you defrost from your freezer before preparation this makes almost any meal, an easy to make, don't have to defrost overnight, or worry about the microwave scorching it meal.

This air conditioner is fantastic. I live in a very cold climate where it regularly gets into minus temperatures and it works really well. It warms up or cools down in a very short space of time.

Panasonic NN-T945SFX Microwave - I was cooking and I heard a loud cracking noise. I opened the microwave and the tray was in multiple pieces. I had to toss my food because it had small pieces of glass in it. I called Panasonic and these trays are on back-order and I believe it is because this is something that is common with this model. I will not replace this tray. It is almost as much as a new microwave, and I have to wait for the part, and not trusting that the new tray will be safe to use.

I purchased a Panasonic microwave NN-SD698S fifteen months ago. It stopped working with an H98 error. I E-mailed Panasonic. They replied to contact the authorized service. The service person said it would be a $225 job. I called panasonic. They said sorry, you are out of warranty. I asked for a supervisor. They put me on a lengthy hold three times, then said all supervisors were busy, they would call back within 48 hours. I insisted on waiting. A supervisor suddenly came in two minutes. The suggestion was to buy a new one. This is legal stickup! How could the authorities allow companies to violate consumers like this, especially when so many have had similar issues with Panasonic microwaves, is beyond me. This affects our society, because the ripple affect is that a ripped off person rips off another person to compensate, and this transcends into a degraded society.

Microwave set on fire. I was heating a microwaveable item I have used many times previously. Luckily I was beside the microwave. A few seconds Into the time, I saw flames inside. The metal plate on right hand side has a hole in it now where the flames were and is burnt. I see another person reported this. I loved this microwave but will never buy another one. Could have been a disaster!

My Panasonic microwave starts on its own when you open the door. Zap! Panasonic says dont worry about it. Their suggestion: its not worth fixing. Buy a new one. Guess I will, but not one of theirs. Right?

I bought this microwave, because the last one I bought gave out with in less than a year. So I decided to take a chance with this brand. It has been a very good purchase. I have had it for about 5 years or longer.

Have had this microwave for more than 10 years now. Never a problem, works like new. Only thing is its size. The older ones were much larger than the newer ones but its the reliability that counts. If need be, we will definitely buy another Panasonic.

Our Panasonic microwave is a great powerful microwave thats big enough to fit my stoneware deep cover baker from Pampered chef. Thats a win for this family. I do keep a sharp eye on it when making popcorn, it does not take the normal recommended time for popcorn!

Well, I bought my microwave about 2 years ago but the inside is small and it doesnt get the meals very hot in the medium. I cant say all of them are like mine but thats what I feel. And another thing is the way you defrosted the beef, got cooked in the outside. That I dont like but for other things is very good.

Purchased this microwave 1 year ago after my SHARP microwave of 11 years quit working. This Panasonic unit is only exactly one year old... Apparently the units have cheap wiring and are only designed to last one year so you have to pay money to their online support or purchase a new one. With no warning it just quit working after having for 1 year. My household has only 2 adults over age 50 and the microwave is not overused at all.I attempted calling Panasonic their product and refuse to because it is 1 year old and will charge me for advise on the phone or send me to a service center who will charge me. We ended up opening the unit to look for fuse issue. It turned out having melted wires which obviously blew the fuse. All of the information that I now read online about this Microwave model catching on fire and other internal electrical issues are apparently true due to the cheap wiring in the units. The units with the inverter seem to be the ones with faulty cheap wiring that makes the machine go bad after a year. We are lucky the fuse blew in the unit, as the unit turns out it would have been a fire hazard.Panasonic unlike Sharp will not offer any assistance at all in repairing the unit unless you pay upfront. They will say to you over and over that your unit is out of warranty (even though by only a few days). This Panasonic cost twice the price of the SHARP until that I had for over 12 years. Panasonic loves to fill the landfills with faulty microwaves or find a way to get additional money out of you minutes after the warranty expires. In my opinion the worst manufacturer of consumer electronics. I will never purchase another Panasonic brand product again. I will never recommend the Panasonic brand to anyone. I will warn people against purchasing any electronic products from Panasonic.

In June 2016 I had to replace my GE over-the-counter microwave. The only microwave I could find which was the right size and colour was the Panasonic Inverter Microwave NN-SE284B for $600. It was very hard to install because of the power cable. The cable exits at the front and there is no groove for the cable when you slide the microwave over the bracket. The cable should come out near the back from a recession in the frame. Then there was a speck of dirt inside the window of the door. The door is supposed to open by slightly pushing it. That lasted only a day. Now I have to push the button at the bottom corner. Today we had to change the time because of the fall time change. Pushing the hourglass turns on the microwave and the display shows hot. The same thing happens for all buttons and the slider. I powered it off and on and the problem persists. So, the controls are not working anymore. The fans, for all the noise they make, do not ventilate any air. I have only used the microwave to reheat food and not very often. We also got a Panasonic TV (not a led). It darkens sporadically and recovers. Since we got it for cashing in points and essentially for free we are living with it. There is no Panasonic product in my future anymore.

We looked at all the TV's in the store and this one had the best picture quality of them all. We wanted a simple TV and this fit the bill. The sound quality is good and we couldn't beat the price. We will buy another one when this one needs to be replaced.

When my very old microwave died I took my time and researched which microwave I wanted. I decided on the Panasonic microwave with inverter technology. Sounded really good, Panasonic has been around for awhile. A year and 4 months later it wont start up and I get an error code of H97. I dont know what that is but when I got on Panasonic website it tells me my microwave is out of warranty. I looked up on the web and it says it might be a loose wire or the inverter is bad. I think they should be responsible to fix or replace it seeing their new technology wasnt good.

This Panasonic NN-SN942B microwave has been the best M/W unit we have ever owned. It works flawlessly, does what it is supposed to. The only issue we have, is it has just developed a switch problem with the door closing and the panel does not light up. Going to replace the switch and get another 10 years use out of it.

My Panasonic microwave finally bit the dust. I dont blame the brand though as it was 15 years old. I plan to buy another panasonic since I have a trim kit that it must fit. I believe the sizing is still about the same on those microwaves.

Panasonic microwave has self-timing or manual timing, a minute button which is used very often. The self-cook is easy to set and the food is perfect every time. Also, the cost was reasonable for this fine product. The microwave fits nicely on the countertop. It has a turntable which makes turning the container continually not necessary. It holds larger size containers which makes it easy to cook a goodly quantity of food. I do recommend Panasonic.

This is probably one of the best microwave on the market. I have had this microwave about 10 years and Ive had absolutely no problems. They make a great product. Size, performance, convenience and price that was paid is probably one of the best around. I would recommend this product to anyone and I would buy another one. I know availability is still there.

I Love Panasonic, just keeps going and going, only one problem in the 10 years that I have it was a broken latch, fixed it myself and no problems since. At the time I broke the latch, my own fault, I bought another Panasonic as a backup just in case I couldn't repair the old unit, that was two and one-half years ago. I kept the new one I bought because it was on sale and noticed that it is selling for another $20.00 on retail price.

We have always purchased Panasonic microwaves. Our last microwave is over 20 years old and still works well. The one before that was 15 years. We didnt upgrade the microwave when we went to stainless appliances. It is working so well. Why change it?

Turbo inverter spewed out thick smoke after a few seconds of baking my apple fruit concoction for breakfast. My husband turned it off. A quick internet search turned up videos of the same fire - with flames. (Youtube Panasonic inverter microwave fire). Customer relations seemed interested and sympathetic until the annoying Sylvia called, Its not a fire but a concentration of energy - I told her so was the atomic bomb. This concentration of energy filled my kitchen and dining room with smoke in a few seconds. Had I been putting on my laundry Id have been trapped in the basement. She insisted there could be no flames, Youtube shows otherwise. (if you CHOOSE to believe Youtube). Late call tag was sent to the wrong address (right!) Wrote to the CEO of NA in Newark, and the annoying Sylvia called with the same spiel. The have a dangerous product and are not interested.

My Panasonic SN7979 is a little over 5 years old. And not one year after the 5-year warranty on the magnetron tube did the microwave stop working. Shuts off after a few seconds and smells of burned plastic and overheated electronics. I cannot be confident that I would want something fixed that burns plastic parts internally and is a fire hazard. The one year warranty on parts is certainly not applicable in fixing it if something like the power supply--transformer or large capacitor is bad. Also, labor is always an expense factor in repairing it at the service center. Might as well consider it a bad decision to purchase a Panasonic Microwave Oven, cut my losses by tossing it and buying a new one by another manufacturer other than Panasonic!

I have used Panasonic microwaves for the past 30 years. They are reliable, affordable and offer many features I enjoy. Choices and auto cook features seem to be more intuitive to my way of thinking. Also, I enjoy the easy ways that Panasonic allows one to begin right away or change or add time in the middle of cooking. I particularly like convection cooking and combo cooking with microwave/convection. Very predictable results.

My microwave is a Panasonic with the genius sensor, inverter, 1200w, model # nn- sn651w. I got it from Amazon for a great price over a year ago and it has been a real gem. I use it all the time and it has made my life much easier and happier to make meals with.

So not even a year into Panasonic Microwave and its broken suddenly. When I open the microwave door it turns on and when I close the door it doesnt do anything. Its such a bizarre malfunctioning. Really upset! Never buying a Panasonic microwave again!

Wish I had googled Panasonic microwave door before buying. Without fail the door latch will break just after the 1 yr warranty expires and Panasonic customer service and tech support are of no assistance. Their microwaves are built of cheap materials. (Hence the 1 yr warranty!) If you want a microwave that will last longer than one year do not buy Panasonic.

I was cleaning the microwave and a panel inside, which I thought was metal, where my finger went right through like it was a piece of paper. Now, I dont know if the microwave is safe to use. I could have gotten shock or worse.

We bought this microwave at a Sams club in July of 2011. It started giving us trouble with the door switch in January of 2012. I contacted Panasonic customer service. I received the Sorry sir, but your warranty is expired excuse. I lost the receipt so I couldnt take it back to Sams. The problem is not so much the switches, but the poor design that Panasonic has. They have the entire switch assembly screwed to a flimsy piece of sheet metal which buckles under the stress of the door closing. This makes it where the switches never get tripped to complete the circuit for proper function. So we still have this piece of junk microwave and hope to replace it in the near future. Definitely not with a Panasonic, maybe a Kenmore. The one we had before this piece of crap lasted 10+ years.

I have had the Genius 1250 Microwave for many years and had been happy with its performance. It cooks normally and the turntable stops rotating and the light goes out at the end of cooking. However, when you open the door, the light goes on and the turntable starts rotating again even though the microwave is not cooking. I suspect it is a bad door switch or failed mounting of a door switch. I have heard of this problem but dont know how common this failure is. It is out of warranty.

The microwave will not power on and it is still in the warranty period.

I bought a Panasonic Microwave NNSB646S to replace a 15 year old Sharp that we loved until it failed. The Panasonic meets most of our requirements. It is a No Frills, easy to use model with some exceptions. The interior light does not come on when the door is opened. It does come on while in use. Why does it not come on when the door is opened & needed? The control panel is not backlit making it impossible to read the button when programming it. How much did Panasonic save in leaving off this feature? Unlike our earlier Sharp microwave, the Panasonic burns the food on the outer circumference while barely heating the interior product being heated. The button on the lower right to open the door is recessed and hard to push. The door spring is too strong or the catches are not designed correctly making it slam hard & make a loud noise when the door is pushed closed. The noise invariably wakes up the grand-baby in the next room. We can live with these inadequacies, but it could have been made much better.

I have a microwave that is like brand new. I cannot use because the door and switch were defective and unfortunately I did not keep the receipt and Panasonic will not sell me the door so I can fix it...I will NEVER EVER BUY A PANASONIC PRODUCT EVER AGAIN and will urge others to stay away from Panasonic products because their customer service is a JOKE.

I brought NNST762S. It was fine for a year. It started burning the microwavable bowls and food. This is really a safety hazard and I think these microwaves should be recalled/banned. Till now it has burned/busted/melted many microwaveable bowls including a very very thick/hard kids microwavable bowl. Also, every other day it is burning the food. I have ordered a new microwave and I will throw this crap after I get my new one. I will never buy a Panasonic microwave again.

This microwave is not performing well. When we heat food macaroni for example it heats partial, only some of the food in the plate. Its cold with the same temperature when we took it out of the refrigerator and the other side of the same plate is hot and smoking. When we do popcorn same results. We contacted customer service and we were not satisfied with the lack of knowledge Panasonic person provided over the phone. We hate to return it back but we will wait for a better deal of another brand and will ditch this junk Panasonic microwave.

Panasonic TX43 GS352B. Bought in UK with 6 years warranty. Very good picture and sound on 43 inch led tv. We have had recent Windows 10 update which affected broadband router but once sorted out the smart tv works very well. Not fault of Panasonic which some owners seem to be confused with. The tv is ok, it is the configuration with existing router which causes any problems. At £279 it is an extremely good buy. The travel programs are exceptional with the wide panoramic screen. The colours are sharp and natural and the Dolby sound suits are needs. This is my 3rd Panasonic tv over past 18 years and they get better as technology improves each time.

Bought Panasonic Microwave in 2002, It stopped working Nov 2013. It worked perfectly all those years, so I purchased another Panasonic, like the old one except this one is the new model. It has a dial instead of buttons to set the cook time which for me is a good improvement. Have had it eleven months and then suddenly started to have a problem getting it to work. When I press the start button only the timer would rapidly count down. I found out from reviews on this site, that slamming the door might make it work. I did not slam the door but instead pushed on the middle of the door, rather than the lower right hand corner. Now by closing it this way it starts every time. I Have less than a month left on the warranty so I plan on having it looked at since it still goes berserk when I close the door from the right corner. I like this microwave but I would suggest that they make the door easier to close and make so that it make less noise when shut.

I have been looking at microwaves since mine went dead. I am still not really certain which one I want but I do like the size of the Panasonic. I have been waiting for a sale which will probably make up my mind.

Panasonic Microwave NN-SN960S - After only 1 year the turntable would continue turning after door was opened and microwave would shut off after only running 5-10 second. Eventually the only way to keep it operating was to slam door until it finally stopped running completely. Have taken apart and upper door switch has singe marks on it and red spring loaded button does not pop out so hope new switch will work if can get.

I purchased a Panasonic Microwave Inverter 3 years ago. The cavity vent has started to rust. Now, it turns out it might be toxic. They offered me a small cash settlement. They are nasty, and I want to make sure that no one buys the microwave, because I have emails that tell me it is probably toxic. The rust is falling on our food. I cannot believe they are so stupid as to put that is toxic in an email. But they did and were nasty and told me it was my fault. Before you think Panasonic for anything, remember the products are bad and the service is worse.

I had my first Panasonic combination microwave for over 12 years and only replaced it as concerned about its age. Turned new virtually identical microwave on full power to cook McCans frozen potato for 4 minutes as a 1000 watt unit. After 3 minutes the door was in flames. Fortunately I was in the room to put the fire out reducing the damage. As an OCD cleaner I was annoyed when John Lewis staff called me to collect the repaired Item that the reason this had happened was because there must have been food debris on the door that a leaflet informing me how to clean it in future was supplied.I called Panasonic as the unit was in new condition as far as clean was concerned getting nowhere as my only concern is to ensure the machine is now safe for use. I called Panasonic. The agent that answered first of all did not understand what 1000 watt meant and informed me that You have to completely defrost all products before putting them into the microwave. I asked as I had followed the potatoes instructions, How mad was this? She didnt even understand the meaning of buying frozen food and using a microwave to cook them, refused to let me speak to someone else and left me totally confused.

We wanted a compact microwave that doesnt take up too much counter space. But as a result, our larger dinner plates dont allow the turntable to spin, so we must always remember to reverse the turntable so that we dont wreck the motor. Price to pay for compactness I guess. The spinner dial to set the time is a nice touch.

I live at 960m in NSW, so it's cold in winter but it also gets hot in summer. This unit is excellent for cooling the whole house (mine is not large) at night in summer; it's perfect for in between seasons and with it's timer, great for setting warming and cooling times ahead of when you need them. Like all heating, in the dead of winter when temps get 0˚, it's functions best with a reverse cycle ceiling fan to distribute the heat. The unit is relatively quiet but it is necessary to increase the TV volume when the fan is on more than low. The unit is compact and was installed easily. The last unit I owned was different brand and worked okay but wasn't worth fixing. Technology has improved these products over the years. Would be expensive to run in cold climates if you are home a lot.

Less than 2 years ago I purchased a Panasonic microwave (model # NN-SB646S) from Walmart for $110. Had I thought to research this I would have never bought it. Recently the microwave has done for me as it has for many others, and the voltage fluctuates. We immediately unplugged the microwave as it is a huge danger and do not want it to burn our home down. I contacted Panasonic was asked a lot of questions, sent pictures, called twice to simply be told, Oh well you owned it over a year so you can pay to have it fixed! Why would anyone in their right mind keep something that could kill them!!! I told the rep I would share my experience on every social media site available and thats when I was told, Well since you want to take it to social media we can send you a prepaid label. I said, And what will that get me! She said, We will see if its a service issue but you still have to pay us to fix it. I said, If I am going to pay to have this fixed I will simply research a company that makes quality merchandise, UNLIKE PANASONIC, and find one that cares about their customers as well. She said, Well its not fair to our customers that buy extended warranties if we help you. I said, Well its not fair to me if your product kills my family! I ended the call as she simply didnt care. I will not be buying anything Panasonic again, and I can assure you we are a VERY tech savvy home and have a lot of electronics. I will be sharing this with almost 900 friends on FB, Google, Yelp, Twitter and the Panasonic FB page. I am disappointed at the lack of care this company has for its customers. #panasonicyouaredangerous

I CANT BELIEVE I HAVE THIS MICROWAVE! My family has bought this in April 2016 after our old Emerson Microwave broke down. This was bought immediately not knowing this: This Microwaves cuts off the internet!!! Havent tried anything to get this Microwave to stop cutting off the Wi-Fi yet. IT HAS BEEN GOING ON SINCE APRIL!!! I didnt realize at first that the internet was cutting me off for no reason, but now it is because of Microwave usage! For example, if its used for 5 minutes, the internet is down for 5 minutes due to Microwave usage! Also, this product might break down soon in months or even next year. A lot of peoples Panasonic Microwave has this same problem. If it breaks down, I will update this complaint! If this breaks down, I hope to god I buy a microwave that does not cut off the internet. Not this! AVOID THIS MICROWAVE AT ALL COSTS! Buy one that does not cut off internet! Do not buy this wi-fi less microwave!

I purchased the Panasonic Genus Microwave a few years ago. It had been a good microwave, no door problems, or anything like what Ive read about till about a week ago. I fell asleep on my couch and woke up to what sounded like a gun going off on my patio. The sound was extremely loud and it frightened me so badly that I called the local police department and complained. Of course the police only rode by my home and didnt even bother to check to see if anyone was there with a gun (Normal for where we live). I didnt get any sleep the rest of the night. Two nights later the same thing happened. I didnt know where the sound came from but it was a really loud sound like a gun going off. I began to try to eliminate what the sound was not and finally came to the conclusion that it must be the microwave, so I unplugged it. I didnt hear any gun going off that night so it must have been the microwave. So the next day the microwave was plugged back in and immediately I saw an arch of electricity blast within the microwave itself. Im lucky to be alive. I still have the microwave and may call an attorney. This is a dangerous device and if it is not made correctly and within strict guidelines, someones life could be in danger by shock or their home burning down. Dont buy a Panasonic Microwave... just dont.

I received a Panasonic Microwave Model NN SN 968B as a gift for Christmas 2012. I sent in the warranty card on 1-4-13. Aug. 10, less than 8 months later, the door latch broke leaving the microwave inoperable. I called the 800 number and was told, Sorry, you have to pay for the repairs, because I didnt have the receipt. I explained, Its a gift, and I did send in their warranty card with all the info on it. I was told, Thats not good enough. Well I dont understand why then do we send those cards back if they wont honor them. I dont make a practice (and I really dont think anyone does) of asking for all my receipts for gifts I get. I have sent Panasonic an E-Mail to their Contact Us line and am waiting for an answer. I have read the reviews and it seems Panasonic has a door latch problem but doesnt want to address it. Any help would be appreciated. I have a perfectly good microwave that wont work because the door wont close. I feel I should not have to pay to get this fixed.

Two independent tests showed door leaking radiation above federal standards. Panasonic customer service said no one but their factory could test and besides they NEVER found any leaks unless door damaged. Door confirmed undamaged by local appliance co. that services high end microwaves (not Panasonic). Even their local warranty service can not test, must be returned to factory and they already said no problem exists!! Do not buy and stay back two feet if using any of their microwaves.

I purchased a Panasonic Microwave Oven model number NN-SN7785S. I owned this microwave for a year and the door would not close properly. The latch would not catch. The latch finally broke so I contacted Panasonic and they said my unit was out of warranty. I would expect a microwave that I spent $160.00 on to last longer than $9.95 for them to assist me further. Why would I want to pay $9.95 for them to tell me that it is still out of warranty and then on top of that pay for the repair? Panasonic does not stand behind their products. I will never purchase another Panasonic product again and I have owned several in the past. I am very disappointed in this product. My advice to another consumer do not consider Panasonic for anything!!!

It is great. It heats up so fast, anything 1 or 2 minutes and food tastes great. I found this deal on a microwave and its very nicely made. It stands out and looks good on the counter.

The microwave works ok but the revolving plate doesnt sit on the bottom easily. You have to wiggle it on until it finally drops down correctly. The door and area around the controls are hard to clean well.

My Panasonic NN-ST642W microwave works ok to good.. but my dilemma is when it is running it cuts off my wifi connection from the other room through the house past the kitchen. Is my microwave leaking waves? Cant see it or feel it.. but my smartphone knows... Ideas? Time for a new one or just wrap it up in aluminum foil??

Out of all the brands Ive had such as Sanyo and Samsung, the Panasonic microwave I have has been the most durable long lasting one. It also heats up food really well in very little time whereas other brands take twice the time and heat.

Panasonic inverter microwave model NNSA651S SA651S - Weve owned this microwave for a short time. We started noticing uneven cooking. Then today we started smelling a burning odor. The microwave was burning through a bacon plate (very thick material) made for microwaves and char-burned the bacon that almost burst into flames. This happened in less than a minute. DO NOT PURCHASE THIS MICROWAVE.

Purchased one year ago, now the door will not close without slamming it. I dont know how long before it will not close at all? Tried calling Panasonic. They were no help. Cannot find any repair shops that will work on Panasonic or the cost to repair is as much or more than just buying a new microwave. I paid more money for this microwave thinking it would last longer. Very disappointed in Panasonic.

Ive had it for 3 years now and it still is working just like it was brand new. I have and will continue to recommend this brand microwave to family and friends. Heats and defrosts foods quickly, I am a very satisfied customer with my microwave. I dont expect it to go out any time soon. For the investment I think the durability and functions are well worth it.

I am very disappointed with the Panasonic microwave 2.2 cu ft. I paid close to $300.00. After 3 years, it totally quit. Now I have to buy a new one. I am tired of replacing microwaves every few years.

I had it for years with no problems. I was buy this brand. Picture is amazing. It is a smart TV. I love it because I can get on my apps and do things I need to do on my big TV. I will always stay with this brand.

Stay away from Panasonic. I been buying it for year now. Never had a problem until today. The microwave stop working after 2 months of use. Save your money and buy something different. I will myself stop buying Panasonic.

Only 2 years old and the door hinge broke. I read the reviews about it having cheap metal part that hold the hinges on, and the reviewer suggested how to fix it. Do not buy a Panasonic microwave. I agree.

This microwave works really well. My food is always heated at a good speed and heated fully. It also does really well when using directions from food packages on how long to put stuff in. That is why I bought this microwave because it is the standard 1200 Watt.

I have had this microwave for 15 years and it still works great! It has various cooking options that I use regularly. I especially like the popcorn option. It never burns my popcorn. The defrost works great as well.

I'm surprised that there hasn't been any reviews on this unit I've been a bit slack to review this as I had the tkr but unfortunately it was to small for the house and at the start of winter it just wouldn't heat the house on those minus Celsius cold mornings. So the awesome team at Panasonic came to help and replace it with the latest VKR model the Z60VKR 7.2kw heating 6kw cooling to be precise and let's say just amazing everyone that comes into the house now says it's really warm inside. The surprise is when I'm so comfortable inside I get a surprise when I see what the temp is outside as I'm writing this it's -3c outside. I've also noticed the house is a lot drier. Defrost times are quick and startup times are fast this unit has some grunt. The Panasonic app for the wifi controller works better as I have a couple more features plus it lets me know indoor temp as well. No more weather waffle from me. Thank you Panasonic NZ

We love the all features, power, appearance, size, turntable, keypad, color, everything. We are a very very happy with this microwave. Panasonic is awesome. I dont know what else can I say. It does everything we need very well. I use it mostly for defrosting frozen breakfast biscuits.

This microwave stops working after 5-6 seconds and you have to open the door and slam it and restart it. I purchased it from Target on 11/27/11. It started doing this a couple of months ago but infrequently, now it does it numerous times a day. I sent an email to Panasonics customer service and was told to call for an authorized service center for repair. After reading all the complaints on here I gather that is a waste of time but Im curious to see what they will say. My son bought the same microwave on my recommendation and his is having the same problem, his also has a part, which I thought was metal, that fell off when the microwave was being cleaned. Turned out to be just a piece of heavy paper and the part that held it in broke off so its loose now and falls off all the time.

We have enjoyed the operation of our microwave, but slamming the door latch to get it to run is just UNACCEPTABLE. We have to slam it so hard, the unit moves back on the shelf every time. Guests are totally befuddled by it and this gives Panasonic a very bad name every time we have to explain what a poor job the engineers did. LOST SALES for Panasonic... which would make it worth their while to fix this for current customers or give us a huge discount on another item. Despite the warranty running out, I truly believe that this should be a recall by Panasonic.

In Jan 2013, we purchased the NN-H965BF microwave from Best Buy to replace the previous Panasonic microwave that had lasted over 16 years. The longevity and similar controls operation was the logic behind our purchase. We try to stick with what works. HOWEVER -- the hard closing door was immediately obvious. We went back to the store and felt the door on a display unit and it was the same way so we just figured that was how it was designed and as long as it seemed to function OK just leave well enough alone. Fooled us -- Did not last 1-1/2 years before it really started acting up and having to slam the door to get it to run, then not at all -- Call to Best Buy and Panasonic only got the unconcerned response -- its out of warranty and you must take it to an Authorized service center. If they are not paying for the repairs then I get to take it to whomever I want -- Tear down revealed upper door hook cracked (but still looked OK) with interlock switch pressure causing the hook to move up away from the switch lever and failing to activate the switch - second issue was the massive pressure required to close the door was bending the switch mounting bracket letting the assembly get out of alignment -- Panasonic engineering dept should get fired over this one seeing as it appears to be a systemic problem with their newer units. Parts were less than $20 but as this was an obvious conspiracy to increase profit margins instead of Quality, this will be my last Panasonic.

My Panasonic microwave is a good looking appliance and works effectively, although it uses a lot of power and I live off solar. The only real complaint I have is the keypad is not as touch sensitive or as easy to use as I would like. You really have to push hard and dead center to select your functions.

Unit rocks on counter, (somehow the entire unit is twisted) and door hangs at an angle, Panasonic is charging me a 15% restocking fee for an item they cant resell plus return shipping! I have only owned microwaves from Panasonic, they have made their last dollar off of me. 1.6 Cu. Ft. Built-In/Countertop Cyclonic Wave Microwave, Order Number: ** Order Date: Jan 22, 2017, arrived 2/18/17. NOT WORTH THE WAIT!!! I HAD PLANNED TO EXCHANGE IT, BUT I AM NOT PAYING FOR THE RETURN POSTAGE!!!

Purchased a Panasonic microwave, model NN-SN745S over a year ago. After a few months noticed laptop, cell phone and tablet WiFi lost internet connection in the kitchen whenever the Panasonic Microwave NN-SN745S is turned on. Wifi router is in the living room over 30 feet away from the microwave. No return back to the store after 30 days. The door wont close easily. You have to give it a hard slam in order to close it. The door doesnt always close or open when the latch release is pressed after a year.Now just over a year later microwave will only run or work for two minutes or less. You have to wait 30 minutes before the microwave will work again. We own all walks of Panasonic electronics like wireless phone, TV, sound system, laptop, electric pencil sharpener and etc without any problem with great reliability. This Panasonic Microwave Model NN-SN745S is not reliable at all. What a poor reliable microwave product. I would test to make sure your WiFi still connect to the internet when the microwave is turned on before the 30 days is up if you decide to buy another Panasonic Inverter Microwave if Wifi connection is important to you. I am just going to stay away from Panasonic Inverter Microwave and try with another brand from now on based on from other reviewers.

I received this microwave as a gift from my son. I changed my whole way of looking at microwaves. I love it because it works the way it should and its simple to operate. Also, it does all you want it to and more and its large capacity and a way to thaw or cook without heating zones. Love the turntable, love the turbo thawing and heating. Just love it because it is new. Its a fat cat, this is where its a machine.

I bought this Panasonic microwave a little over a year ago, and now when I put something in to heat it up, it wont turn on. I have to open the door and move the turntable inside, close the door and try again. Going to buy a different one today, as I dont trust this one to be safe now, and whatever I buy, will not be another Panasonic.

This is no complaint. Just wanted to say as I was wiping out my microwave I realized that Ive had it almost 29 years. It is a Panasonic Genius Model NE 7960 and it has never needed a repair, looks as new as the day I bought it and I tell everyone how old it is. Used it with 3 children and now use it mostly to heat things and thaw things. Paid $350 for it which was a lot as I am a widow raising the children at the time. Ive been more than satisfied with it and would buy another if necessary. Thank you for an excellent product and others that my family have purchased.

Panasonic microwave sa651se purchased from Costco on 3/2/15. It lasted 2 days before not powering up. Check of reviews showed that this is a huge problem with these units. Will return and buy something else.

I bought the large Panasonic microwave (July 2013) and I loved it. After about a year and a half, it wouldnt start unless you slammed the door. Like the other reviews, it would just click and return to the clock. I bought it at Sams and purchased the extended warranty. They had me take to an appliance repair store and they fixed it making modifications to the latch and switch. That gave it another 2 months of life - now its worse than ever. I went by the repair store this morning to tell them it would not start again. He said there is probably nothing else they could do because the inside of the cabinet is made so cheap and the parts flex and wont stay in place to make contact to start the microwave. He said the best place for it is in the trash. That sure made me feel good.

This microwave has been reliable and works well. We’ve had it 3 years now. We can fit a decent sized container inside. The prompts ask you for info so it can sense how long things should cook. Touchpad - easy to read.

Got a model NN-SN686S for Christmas 2016. It lasted 3 weeks. Got up one morning. Went to heat me a cup of instant coffee and the Microwave was dead, no power, no clock, no nothing. Went to Panasonic website, my model was not yet on the help available list... Called customer support to Contact Panasonic. They gave me a different phone number to call about microwaves. They have a machine that answers that number saying the department is closed to call later. Panasonic is of No help what so ever with its products. I returned the microwave to the place I purchased it. Got another one Only because its all the seller would do. Just got this replacement Panasonic microwave. I have no idea how long it will last. I have Zero Confidence in Panasonics garbage electronics.

This is a great microwave. Its three years old. Turbo defrost inverter system. Its the NN-SN778 model. Has all the good presets like for popcorn setting, sensor reheat, sensor cook and many other great features. I bought it at Walmart. It was under two hundred dollars. A great value.

Small size makes it perfect for condo living. Powerful enough to cover all needs for most people. Easy to clean. Design is sleek. Quiet when operating, makes it good for small places. Price was excellent. While I am not a big user of microwaves, it is one that has fulfilled all my needs.

The stainless steel finish looks good, has great power (1200 watts), and the Panasonic name is one of the most reliable for microwaves. Has enough features to make a good job of everything without being overly complicated.

I have Panasonic microwave and use it from 5 years. It is great value for money, have different features/settings for different food types. It takes less time compare to LG brand same power microwave. Good quality touch screen. Size is good, standard size. Different finishing available, match with kitchen appliances.

Panasonic has worked for me perfectly over 15 yrs. It cooks everything easily, fast. It is reliable, no repairs. Even heat, sturdy, easy to clean, good size for any place. Looks fine. Lightweight, easy to clean. If I ever replace it, I will get another Panasonic. I wondered if people actually do think about microwave names. Panasonic is the winner for me through actual use. I just hope I can find that brand whenever I might need another.

It works flawlessly and has given me NO trouble, lots of power for short bursts, refined with power adjustments for strategic use. I chose this brand because in my stint of professional food service, their microwaves performed. I was not disappointed with my decision.

The latch mechanism gets loose so often that it no longer works, period. I tightened the screws as the YouTube video shows and made sure not to strip the plastic where the metal screw goes. My daughter spent $159 at Walmart for it as a Christmas gift which I greatly appreciated. But I feel this is a substandard microwave. The part that receives the screw should be metal. Im replacing it but not with a Panasonic product. Dont throw your money away on anything with plastic latches. You wont find anything worthwhile at Walmart as far as microwaves go.

Absolutely love the Inverter series of Panasonic microwaves. We have always used two in this house for more than a dozen years, and have had the same broken door spring issue repeatedly on every one. Our favorite model is NN-SN942 series, which includes NN-SN968. Our last 2 pair have been NN-SN942B, but we quit buying anything Panasonic. No matter how many times we attempt to write or have made calls, the issue is never resolved.I am holding the Operating Instructions for our last two in my hand. Each was bought for $20 off the regular $169 price at Target on November 29, 1914. We replaced each broken door spring by ordering from Panasonic. We have replaced the springs twice. One broke in January and one broke this June. So now two beautiful units are the dump because we envision no end to the Panasonic problem. Spending $398 and repairing 4 times for 2 units in just over 3 years is ridiculous, as well as unnecessarily hard on the environment. When one spring breaks, I have to run downstairs to use my sons unit and he runs up here when his spring quits. We order two and start over. But over the years, the springs have progressively lasted a shorter time. Our units look like new.When functioning, they are wonderful. But no one at Panasonic cares to hear about the defect. Last week, our units went to the dump. The glass inserts are going with our instruction booklets with purchase receipts taped inside to Goodwill, in hopes that someone needs one. Very many Panasonic control panels are the same, with the same instructions. The spring is our only issue.

This is by far the best microwave Ive had. Its sensor reheat works great even with pizza. Very good product. Also, the quick minute button is quite handy. It is also quite powerful so I get to use the lower time settings for meals.

Microwave that stopped working after six months - The door hinge on the Panasonic microwave is broken. It will not open or close properly. Sometimes, the unit will turn on with nothing in it and other times, it will just leave the light on in the system. It doesnt work properly. They suggest I drive it to a service center and they might fix it for free.

Nice size microwave but have always had problems with the door closing without slamming it. It also now has an electrical sound that may indicate that it is not functioning properly. It has been difficult to get service questions answered or to find a replacement for this space in our kitchen.

I purchase the Panasonic Genius Model NNT945SF Microwave a little over a year ago. Within 6 months, the door would not shut without slamming it. I noticed that the Microwave interfered with my WiFi about this time. At approximately 1 year, the digital screen went blank. I went to Panasonics website and found the local authorized repair shop: Electronic Specialists, 300 Commercial Dr., Fairfield, OH, 45014. The proprietor, John Raymer, diagnosed the problem by phone and said it was the door latch causing the screen to stop working. For $45 he said he would fix the microwave. I asked if the door was not the problem, what then? He said, for $45 he would fix the microwave, no matter what the problem was, and has a 3-month warranty on repairs. I met him at his shop on 11/23/13, which has no set times to be open, and delivered my microwave. I picked it up on 11/26/13, again I had to schedule a meeting by phone. The microwave door was hard to close. It no longer interfered with WiFi. The repair lasted about a week before the screen started going blank again. I scheduled a meeting and returned it. He apologized and said it was mistakenly sent out before being repaired. I was to meet him on 12/6/13 but he never returned calls to confirm a meeting. He didnt return any calls until I called Panasonic directly. Finally he called and said it was repaired. My wife picked it up on 12/16/13. Five days later the screen went blank again. It happened intermittently for a while. It also interferes with WiFi again. But Electronic Specialists no longer answers my call. I again contacted Panasonic USA by phone. I have had to contact them repeatedly and repeat the same approximately 20 times. They forward the information UP TO A MANAGER, who doesnt call back. I finally spoke to Basil. Panasonic denies any responsibility, since it is not a warranty repair. I said they are responsible because I would NEVER have gone to Electronic Specialists if their web-site hadnt directed me there, as their local authorized repair center.Basil told me my microwave was repaired. He did give me an address to MAIL a request for assistance to Panasonic USA (which I only assume is their next line of misdirection and run-a-round). Since the time I spoke to Basil, microwave has completely quit working. It is 1/9/14 and still only about 1 and 1/2 months into my THREE-MONTH WARRANTY from Electronic Specialists. Of that time, the Microwave only worked correctly about 8-10 days. I also wonder if I have been exposed to microwave radiation leaking out of the door of this unit for about 6 months.

I have the larger microwave at home; the smaller version at the office. I thought the larger was rather spendy, but if you broke down the cost compared to the number of years Ive had it, its money well spent. We had the fuse burn out once. Easy to repair ourselves and relatively inexpensive.

I purchased my 50 inch Panasonic TV from Circuit TV who has gone out so long ago I forgot when I bought it, The picture is as good as it was when I bought it. I would like to buy New smart TV but I can not. The picture is as good as the Vizio smart TV I bought last year. Hopefully it keeps working and looking as good as it is today. Panasonic in my opinion is a or was a great TV. Knock wood after writing this Nothing happens to my TV. By the way I paid $ 2500.00. Today I can buy a similar TV for Around 500.00 to $ 800.00 and get a nice TV but I doubt it would as long as my Panasonic. My family has gotten some great entertainment from this TV. I only wish they still made this brand of TV.

Panasonic microwave NN-SN797S - We bought it at Costco after having returned the first one of its kind because the door was so incredibly hard to close. This one was slightly better but still very hard closing. The door interlock is on such flimsy metal that it bends when closing the door. The top latch in the door eventually snapped and the microwave stopped working. Its obviously a manufacturing defect, and from what Ive read here it is a common one for panasonic. We will NEVER buy another panasonic anything.