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Panasonic Microwave Model NN-SN686S
Panasonic Microwave Model NN-SN686S
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Panasonic Microwave Model NN-SN686S

Panasonic Microwave Oven NN-SN686S Stainless Steel Countertop-Built-In with Inverter Technology and Genius Sensor, 1.2 Cubic Foot, 1200W

This 1200 Watt high power, 1.2 cubic foot capacity stainless steel countertop/built-in microwave delivers a seamless stream of cooking power for even cooking and delicious flavor.

Manufacturer: Panasonic

MODEL: NN-SN686S

MSRP: $167.75 USD


Panasonic Microwave Model NN-SN686S Error Codes

CODE: H99 
PROBLEM: Inverter on/off control error 

CODE: H98 
PROBLEM: Magnetron no oscillation error 

CODE: H97 
PROBLEM: Inverter input error 

CODE: H96 
PROBLEM: Inverter custom IC error 

CODE: H95 
PROBLEM: Inverter input failure 

CODE: H90 
PROBLEM: Power down controlled by Inverter thermistor 

CODE: H44 
PROBLEM: Key board switch failure 

CODE: H39 
PROBLEM: Steam heater thermistor failure 

CODE: H32 
PROBLEM: Magnetron thermistor failure 

CODE: H30 
PROBLEM: Oven thermistor failure 

CODE: H02 
PROBLEM: Memory IC error (It is able to show up both in test mode and cooking mode) 

CODE: H00 
PROBLEM: RAM failure (It is able to show up both in test mode and cooking mode) 

CODE: H20 
PROBLEM: Steam heater open error 

CODE: U14 
PROBLEM: No water during steam cooking (It is able to show up both in test mode and cooking mode) 

CODE: U40 
PROBLEM: No load operation 

CODE: U65 
PROBLEM: Power down controlled by magnetron thermistor


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Related Error Code Pages:
Panasonic Microwave Error Codes, Panasonic Television Error Codes, Panasonic Heat Pump Error Codes,

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Panasonic Microwave Model NN-SN686S

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Product Reviews:

My old Sharp microwave died this morning after 9 years, so I went to Costco
My old Sharp microwave died this morning after 9 years, so I went to Costco to get a new one. They only had Panasonic Microwave available model NN-SA651S for a hundred bucks, a great deal. Came home, removed the dead Sharp microwave and cleaned the counter space under it. Put the new Panasonic Microwave in the space. Plugged in, set the clock and got ready to cook a frozen burrito for lunch. Set the timer for 2 minutes cooking and the thing started cooking. A minute or so later, it stopped cooking. I was thinking, wow that was kinda quick but how come it didnt beep when it was done like my old microwave or other microwaves? The burrito was still cold so I tried to cook it a minute more and that was when I found out my brand new Panasonic Microwave was DEAD. It display code H98, which the manual says the power supply has failed. OMG! Panasonic used to be one of the best and trusted brand and now its just made-in-China garbage. Tomorrow I have to go back to Costco to exchange for another one. Hopefully Id get a better one or maybe the same garbage again, SMH.
Published: April 12, 2019
Son of Suisun City, CA
Source: consumeraffairs.com

Purchased a Panasonic microwave, model NN-SN745S over a year ago. After a f
Purchased a Panasonic microwave, model NN-SN745S over a year ago. After a few months noticed laptop, cell phone and tablet WiFi lost internet connection in the kitchen whenever the Panasonic Microwave NN-SN745S is turned on. Wifi router is in the living room over 30 feet away from the microwave. No return back to the store after 30 days. The door wont close easily. You have to give it a hard slam in order to close it. The door doesnt always close or open when the latch release is pressed after a year.Now just over a year later microwave will only run or work for two minutes or less. You have to wait 30 minutes before the microwave will work again. We own all walks of Panasonic electronics like wireless phone, TV, sound system, laptop, electric pencil sharpener and etc without any problem with great reliability. This Panasonic Microwave Model NN-SN745S is not reliable at all. What a poor reliable microwave product. I would test to make sure your WiFi still connect to the internet when the microwave is turned on before the 30 days is up if you decide to buy another Panasonic Inverter Microwave if Wifi connection is important to you. I am just going to stay away from Panasonic Inverter Microwave and try with another brand from now on based on from other reviewers.
Published: June 22, 2016
Neung of Zeeland, MI
Source: consumeraffairs.com

I had my first Panasonic combination microwave for over 12 years and only r
I had my first Panasonic combination microwave for over 12 years and only replaced it as concerned about its age. Turned new virtually identical microwave on full power to cook McCans frozen potato for 4 minutes as a 1000 watt unit. After 3 minutes the door was in flames. Fortunately I was in the room to put the fire out reducing the damage. As an OCD cleaner I was annoyed when John Lewis staff called me to collect the repaired Item that the reason this had happened was because there must have been food debris on the door that a leaflet informing me how to clean it in future was supplied.I called Panasonic as the unit was in new condition as far as clean was concerned getting nowhere as my only concern is to ensure the machine is now safe for use. I called Panasonic. The agent that answered first of all did not understand what 1000 watt meant and informed me that You have to completely defrost all products before putting them into the microwave. I asked as I had followed the potatoes instructions, How mad was this? She didnt even understand the meaning of buying frozen food and using a microwave to cook them, refused to let me speak to someone else and left me totally confused.
Published: February 5, 2016
Jackie of Southfleet, Other
Source: consumeraffairs.com

My Panasonic microwave finally bit the dust. I dont blame the brand though
My Panasonic microwave finally bit the dust. I dont blame the brand though as it was 15 years old. I plan to buy another panasonic since I have a trim kit that it must fit. I believe the sizing is still about the same on those microwaves.
Published: July 18, 2019
TG of Seabrook, TX
Source: consumeraffairs.com

Well, I bought my microwave about 2 years ago but the inside is small and i
Well, I bought my microwave about 2 years ago but the inside is small and it doesnt get the meals very hot in the medium. I cant say all of them are like mine but thats what I feel. And another thing is the way you defrosted the beef, got cooked in the outside. That I dont like but for other things is very good.
Published: January 23, 2017
Gabriela of Luquillo, Puerto Rico
Source: consumeraffairs.com

Turbo inverter spewed out thick smoke after a few seconds of baking my appl
Turbo inverter spewed out thick smoke after a few seconds of baking my apple fruit concoction for breakfast. My husband turned it off. A quick internet search turned up videos of the same fire - with flames. (Youtube Panasonic inverter microwave fire). Customer relations seemed interested and sympathetic until the annoying Sylvia called, Its not a fire but a concentration of energy - I told her so was the atomic bomb. This concentration of energy filled my kitchen and dining room with smoke in a few seconds. Had I been putting on my laundry Id have been trapped in the basement. She insisted there could be no flames, Youtube shows otherwise. (if you CHOOSE to believe Youtube). Late call tag was sent to the wrong address (right!) Wrote to the CEO of NA in Newark, and the annoying Sylvia called with the same spiel. The have a dangerous product and are not interested.
Published: May 1, 2014
Betty of Essex Junction, VT
Source: consumeraffairs.com

Microwave that stopped working after six months - The door hinge on the Pan
Microwave that stopped working after six months - The door hinge on the Panasonic microwave is broken. It will not open or close properly. Sometimes, the unit will turn on with nothing in it and other times, it will just leave the light on in the system. It doesnt work properly. They suggest I drive it to a service center and they might fix it for free.
Published: June 13, 2012
Tina of Vacaville, CA
Source: consumeraffairs.com

I have been looking at microwaves since mine went dead. I am still not real
I have been looking at microwaves since mine went dead. I am still not really certain which one I want but I do like the size of the Panasonic. I have been waiting for a sale which will probably make up my mind.
Published: July 24, 2019
Linda of China Grove, NC
Source: consumeraffairs.com

Absolutely love the Inverter series of Panasonic microwaves. We have always
Absolutely love the Inverter series of Panasonic microwaves. We have always used two in this house for more than a dozen years, and have had the same broken door spring issue repeatedly on every one. Our favorite model is NN-SN942 series, which includes NN-SN968. Our last 2 pair have been NN-SN942B, but we quit buying anything Panasonic. No matter how many times we attempt to write or have made calls, the issue is never resolved.I am holding the Operating Instructions for our last two in my hand. Each was bought for $20 off the regular $169 price at Target on November 29, 1914. We replaced each broken door spring by ordering from Panasonic. We have replaced the springs twice. One broke in January and one broke this June. So now two beautiful units are the dump because we envision no end to the Panasonic problem. Spending $398 and repairing 4 times for 2 units in just over 3 years is ridiculous, as well as unnecessarily hard on the environment. When one spring breaks, I have to run downstairs to use my sons unit and he runs up here when his spring quits. We order two and start over. But over the years, the springs have progressively lasted a shorter time. Our units look like new.When functioning, they are wonderful. But no one at Panasonic cares to hear about the defect. Last week, our units went to the dump. The glass inserts are going with our instruction booklets with purchase receipts taped inside to Goodwill, in hopes that someone needs one. Very many Panasonic control panels are the same, with the same instructions. The spring is our only issue.
Published: July 19, 2018
Arlene of West Lafayette, IN
Source: consumeraffairs.com

Ive had it for 3 years now and it still is working just like it was brand n
Ive had it for 3 years now and it still is working just like it was brand new. I have and will continue to recommend this brand microwave to family and friends. Heats and defrosts foods quickly, I am a very satisfied customer with my microwave. I dont expect it to go out any time soon. For the investment I think the durability and functions are well worth it.
Published: July 6, 2019
Edith of Irving, TX
Source: consumeraffairs.com

I have had this microwave for one year and it just stopped working, I bough
I have had this microwave for one year and it just stopped working, I bought it at Costco and they didnt offer a warranty. I will NEVER buy another one again.
Published: August 16, 2014
Erin of Arlington, TX
Source: consumeraffairs.com

I Love Panasonic, just keeps going and going, only one problem in the 10 ye
I Love Panasonic, just keeps going and going, only one problem in the 10 years that I have it was a broken latch, fixed it myself and no problems since. At the time I broke the latch, my own fault, I bought another Panasonic as a backup just in case I couldn't repair the old unit, that was two and one-half years ago. I kept the new one I bought because it was on sale and noticed that it is selling for another $20.00 on retail price.
Published: December 30, 2020
Bob of Hendersonville, NC
Source: consumeraffairs.com

Do not buy! The Panasonic Inverter microwave! Nearly caught on fire after o
Do not buy! The Panasonic Inverter microwave! Nearly caught on fire after only one minute of use. The whole house was filled with smoke and the microwave was ruined. Luckily, I was near the microwave when it occurred because it could have ended tragically. Since it was less than a year old, I contacted Panasonic and they were not interested in making it right. I will never purchase a Panasonic product again.
Published: February 17, 2016
Leah of Highland, IL
Source: consumeraffairs.com

I am not normally able to use electronic equipment. Our Panasonic microwave
I am not normally able to use electronic equipment. Our Panasonic microwave is, for me very easy, whether I am warming coffee, cooking/ heating a meal, popping corn. I can thaw, reheat, cook & never burn the product. The directions are simple, easy to follow & as long as I cover what I am cooking, the cleanup is a breeze. The turntable guarantees even cooking. I recommend Panasonic Microwaves to anyone to everyone one. I am only 81 & I need easy!
Published: July 16, 2019
Ron of Lively, Ontario
Source: consumeraffairs.com

I bought the large Panasonic microwave (July 2013) and I loved it. After ab
I bought the large Panasonic microwave (July 2013) and I loved it. After about a year and a half, it wouldnt start unless you slammed the door. Like the other reviews, it would just click and return to the clock. I bought it at Sams and purchased the extended warranty. They had me take to an appliance repair store and they fixed it making modifications to the latch and switch. That gave it another 2 months of life - now its worse than ever. I went by the repair store this morning to tell them it would not start again. He said there is probably nothing else they could do because the inside of the cabinet is made so cheap and the parts flex and wont stay in place to make contact to start the microwave. He said the best place for it is in the trash. That sure made me feel good.
Published: July 7, 2015
Kenneth of Collinsville, IL
Source: consumeraffairs.com

The stainless steel finish looks good, has great power (1200 watts), and th
The stainless steel finish looks good, has great power (1200 watts), and the Panasonic name is one of the most reliable for microwaves. Has enough features to make a good job of everything without being overly complicated.
Published: December 21, 2015
Graham of Mont St-Hilaire, QC
Source: consumeraffairs.com

This air conditioner is fantastic. I live in a very cold climate where it r
This air conditioner is fantastic. I live in a very cold climate where it regularly gets into minus temperatures and it works really well. It warms up or cools down in a very short space of time.
Published: October 13, 2019
Vanessa
Source: productreview.com

My Panasonic SN7979 is a little over 5 years old. And not one year after th
My Panasonic SN7979 is a little over 5 years old. And not one year after the 5-year warranty on the magnetron tube did the microwave stop working. Shuts off after a few seconds and smells of burned plastic and overheated electronics. I cannot be confident that I would want something fixed that burns plastic parts internally and is a fire hazard. The one year warranty on parts is certainly not applicable in fixing it if something like the power supply--transformer or large capacitor is bad. Also, labor is always an expense factor in repairing it at the service center. Might as well consider it a bad decision to purchase a Panasonic Microwave Oven, cut my losses by tossing it and buying a new one by another manufacturer other than Panasonic!
Published: November 12, 2015
Joe of San Diego, CA
Source: consumeraffairs.com

My Panasonic Microwave, m/n NN-SN661S, caught on fire. I had to unplug it t
My Panasonic Microwave, m/n NN-SN661S, caught on fire. I had to unplug it to make the microwave stop and to put out the flames. I contacted Panasonic and they offered me $30 in compensation but I had to agree to release them from any additional claims.
Published: January 11, 2017
Anthony of Moorestown, NJ
Source: consumeraffairs.com

This microwave has a great price for an 1100 wattage oven! This microwave i
This microwave has a great price for an 1100 wattage oven! This microwave is easy to clean, compact size, very roomy, heats wonderfully! Love the quick start buttons on the touchpad. Easy to read instructions. I always buy Panasonic because of the longevity of their products!
Published: January 9, 2021
Richelle of Golden Meadow, LA
Source: consumeraffairs.com

My Panasonic microwave caught on fire in my kitchen. I emailed to let Panas
My Panasonic microwave caught on fire in my kitchen. I emailed to let Panasonic know. They told me because it was out of warranty they would give me 30% off a new one. I do not want another Panasonic, it CAUGHT ON FIRE!! They seemed not to care about their product catching fire. I have since learned it has happened many times before.
Published: January 23, 2020
Jeff of Idanha, OR
Source: consumeraffairs.com

We wanted a compact microwave that doesnt take up too much counter space. B
We wanted a compact microwave that doesnt take up too much counter space. But as a result, our larger dinner plates dont allow the turntable to spin, so we must always remember to reverse the turntable so that we dont wreck the motor. Price to pay for compactness I guess. The spinner dial to set the time is a nice touch.
Published: July 2, 2019
Carl of Vancouver, BC
Source: consumeraffairs.com

When my 10 year old microwave broke down in the middle of the pandemic, I b
When my 10 year old microwave broke down in the middle of the pandemic, I bought my first of 3 Panasonic microwaves. I picked a large model with over 1000 watts. The first microwave lasted less than a week. I heated up a microwaveable heating pad and read later that you couldnt do that. I assumed that I had broken it, so I went out to buy the same well-rated microwave a second time. It broke down 4 weeks later. It had been making a lot of noise and the turn table didnt always turn.I assumed a defective product and took it back to the store and got a new one. This one appeared to work well for the first few weeks. The turntable worked, but made a lot of noise. Last Friday it stopped heating up food, although the timer worked. This was the third Panasonic microwave to break down in less than 6 months. We regularly use the microwave to heat up cooked meals or to defrost frozen meat, but we are a family of 3 and are not industrial users. Do not buy this microwave, it is not worth the money or the hassles. I will be buying a new microwave, but will never buy another Panasonic.
Published: April 6, 2021
Jacqueline of Montreal, QC
Source: consumeraffairs.com

What a waste of money! I used this microwave two or three times a week so w
What a waste of money! I used this microwave two or three times a week so was shocked when it stopped working completely yesterday... only a year and half after purchase!! Its completely dead and Panasonic says its beyond the one year warranty. What a piece of junk!! I will NOT be buying another Panasonic microwave.
Published: January 25, 2019
Janet of Other, Other
Source: consumeraffairs.com

Panasonic microwave NN-SN797S - We bought it at Costco after having returne
Panasonic microwave NN-SN797S - We bought it at Costco after having returned the first one of its kind because the door was so incredibly hard to close. This one was slightly better but still very hard closing. The door interlock is on such flimsy metal that it bends when closing the door. The top latch in the door eventually snapped and the microwave stopped working. Its obviously a manufacturing defect, and from what Ive read here it is a common one for panasonic. We will NEVER buy another panasonic anything.
Published: January 11, 2015
patricia of Berryville, VA
Source: consumeraffairs.com

I brought NNST762S. It was fine for a year. It started burning the microwav
I brought NNST762S. It was fine for a year. It started burning the microwavable bowls and food. This is really a safety hazard and I think these microwaves should be recalled/banned. Till now it has burned/busted/melted many microwaveable bowls including a very very thick/hard kids microwavable bowl. Also, every other day it is burning the food. I have ordered a new microwave and I will throw this crap after I get my new one. I will never buy a Panasonic microwave again.
Published: September 9, 2016
Arshad of Toronto, ON
Source: consumeraffairs.com

I purchased a Panasonic microwave just 2 years ago. Model #SN671S, it worke
I purchased a Panasonic microwave just 2 years ago. Model #SN671S, it worked well. Then in just 2 years the display disappeared. Really? I paid around $300.00. Its now at Costco for $99.00. Did Panasonic dump these at Costco? Very unhappy with only 2 years of light use. I wont buy Panasonic again.
Published: July 12, 2016
Pam of Chicago, IL
Source: consumeraffairs.com

In late April of 2016, I was starting to experience problems with my eight
In late April of 2016, I was starting to experience problems with my eight year old microwave. My previous three microwaves lasted for thirty five years (none of them a Panasonic). In doing my due diligence, I found that the inverter technology was the way to go, and that Panasonic manufactured a state of the art product. I purchased the Panasonic inverter model # nn-sn933b for slightly less than $200.00. For the first three or so months, the product worked as described, but soon after, the food was not heating evenly on the high (fixed) power setting. Instant oatmeal was pouring over the sides of the bowl. I compensated for the heating problem by using lower power settings, and cooking/Warming food for longer periods of time. In using the popcorn setting for full size bags of popcorn, I needed to turn off the microwave with fifteen seconds left on the timer, otherwise the bag, and its contents would burn. One time, the bag actually caught fire. Yesterday (7/11/17), I opened the microwave door to take out my lunch, and upon closing the door, the microwave lost all power. When I called the phone number on the owners manual, I listened to a recording which stated that if my product was out of warranty, I would have to pay $9.95 to speak to a representative about my problem. These people put out a garbage product, and then have the audacity to charge a fee to discuss their problematic trash. Anyone buying a Panasonic product after reading my comments, along with those of other consumers who were taken by this company, will indeed deserve exactly what they get.
Published: July 12, 2017
MICHAEL of Mn, MN
Source: consumeraffairs.com

We found that the button for the door sticks. It should last longer than th
We found that the button for the door sticks. It should last longer than three years before something like that happens. And, that we own two different Panasonic Microwaves. One ends and it shows Enjoy your meal after it is done. We enjoy seeing that as it reminds us that something is in the microwave. The other does not and just goes back to the time. We love the power settings for the Panasonic as it is a constant low if different power settings are used. Other microwaves do not do that and that is why we keep buying Panasonic Microwaves.
Published: July 28, 2019
L of Belmont, NY
Source: consumeraffairs.com

Less than 2 years ago I purchased a Panasonic microwave (model # NN-SB646S)
Less than 2 years ago I purchased a Panasonic microwave (model # NN-SB646S) from Walmart for $110. Had I thought to research this I would have never bought it. Recently the microwave has done for me as it has for many others, and the voltage fluctuates. We immediately unplugged the microwave as it is a huge danger and do not want it to burn our home down. I contacted Panasonic was asked a lot of questions, sent pictures, called twice to simply be told, Oh well you owned it over a year so you can pay to have it fixed! Why would anyone in their right mind keep something that could kill them!!! I told the rep I would share my experience on every social media site available and thats when I was told, Well since you want to take it to social media we can send you a prepaid label. I said, And what will that get me! She said, We will see if its a service issue but you still have to pay us to fix it. I said, If I am going to pay to have this fixed I will simply research a company that makes quality merchandise, UNLIKE PANASONIC, and find one that cares about their customers as well. She said, Well its not fair to our customers that buy extended warranties if we help you. I said, Well its not fair to me if your product kills my family! I ended the call as she simply didnt care. I will not be buying anything Panasonic again, and I can assure you we are a VERY tech savvy home and have a lot of electronics. I will be sharing this with almost 900 friends on FB, Google, Yelp, Twitter and the Panasonic FB page. I am disappointed at the lack of care this company has for its customers. #panasonicyouaredangerous
Published: January 3, 2019
Melanie of Scranton, PA
Source: consumeraffairs.com

When my very old microwave died I took my time and researched which microwa
When my very old microwave died I took my time and researched which microwave I wanted. I decided on the Panasonic microwave with inverter technology. Sounded really good, Panasonic has been around for awhile. A year and 4 months later it wont start up and I get an error code of H97. I dont know what that is but when I got on Panasonic website it tells me my microwave is out of warranty. I looked up on the web and it says it might be a loose wire or the inverter is bad. I think they should be responsible to fix or replace it seeing their new technology wasnt good.
Published: July 13, 2017
Mary of Palm Bay, FL
Source: consumeraffairs.com

I really like this Panasonic microwave as it replace my last one which was
I really like this Panasonic microwave as it replace my last one which was age. It has not missed a beat for the uses that this family of seven needed. We mostly use it to reheat leftovers, tv dinners and of course popcorn. We are not skilled enough to attempt meals.
Published: July 13, 2019
James of Hampton, VA
Source: consumeraffairs.com

Used to be microwaves lasted over 10 years, as others have mentioned. We bo
Used to be microwaves lasted over 10 years, as others have mentioned. We bought a Panasonic NN-H624BF in January 2007. It stopped working in November 2009, with interior sparking preceding. I purchased a Panasonic NN-SN667B in November 2009 - it stopped working in April 2012 (subsequently I bought a fuse, which repaired it, and I have it for back-up.). In the meantime, we purchased another, larger Panasonic microwave in April 2012 (I dont have the model number anymore, as we put it in the dump) - the door became a huge problem by early 2015. I found online repair methods and fixed it, which lasted about a month before it again became necessary to slam it repeatedly in order to get it to close. Finally it would not close at all, so I gave up on it, but I could not find another microwave brand with the inverter technology, so I tried again with a Panasonic NN-SN686S purchased in 10/16. I thought if I went with a smaller one, it would not have the same door problem. And I thought, with all the complaints about the door mechanisms, the new ones would have the problem tackled. Not so - its just a different problem, as this door will shut but now after only 6 months, the mechanism to open the microwave has become very hard to push, and it is only a matter of time before it becomes inoperable. I will resurrect the 2009 model with the repaired fuse when it becomes necessary. When that goes, I will have to do without the inverter technology, as I give up on Panasonic forever.
Published: April 9, 2017
Myrna of Athens, TN
Source: consumeraffairs.com

Purchased one year ago, now the door will not close without slamming it. I
Purchased one year ago, now the door will not close without slamming it. I dont know how long before it will not close at all? Tried calling Panasonic. They were no help. Cannot find any repair shops that will work on Panasonic or the cost to repair is as much or more than just buying a new microwave. I paid more money for this microwave thinking it would last longer. Very disappointed in Panasonic.
Published: December 1, 2017
RENEE of Pelican Lake, WI
Source: consumeraffairs.com

This is probably one of the best microwave on the market. I have had this m
This is probably one of the best microwave on the market. I have had this microwave about 10 years and Ive had absolutely no problems. They make a great product. Size, performance, convenience and price that was paid is probably one of the best around. I would recommend this product to anyone and I would buy another one. I know availability is still there.
Published: January 15, 2017
Robert of Hubert, NC
Source: consumeraffairs.com

Gave trouble from the very start. Door was hard to close. Gradually got har
Gave trouble from the very start. Door was hard to close. Gradually got harder, had to almost slam it for microwave to work. Put up with it until after 5 yearsthe door latch finally broke. Was warrantied for 1 year. Didnt bother to have fixed, since it would cost more than it was worth. Was really disappointed in Panasonic since the first microwave I bought lasted 25 years. Will not buy another Panasonic ever. I got online and googled my microwave and found many others were having the very same problem I had.
Published: July 1, 2019
Carolyn of Taylors, S.C.
Source: consumeraffairs.com

Nice size microwave but have always had problems with the door closing with
Nice size microwave but have always had problems with the door closing without slamming it. It also now has an electrical sound that may indicate that it is not functioning properly. It has been difficult to get service questions answered or to find a replacement for this space in our kitchen.
Published: December 27, 2020
Terri of Linville, NC
Source: consumeraffairs.com

SN661S - If anybodys thinking about buying a Panasonic microwave or any pro
SN661S - If anybodys thinking about buying a Panasonic microwave or any product from them BEWARE. Our microwave needed one repair under warranty and then needed the same repair 6 months later when it was out of warranty. The repair place wouldnt fix it and Panasonic wont replace. After 4 hrs on the phone over a 1 month period and getting a form from the repair company saying they wont fix the same repair twice, I finally gave up after an hour on the phone today. Ill never buy another Panasonic product as long as I live.
Published: January 14, 2015
keith of Los Angeles, CA
Source: consumeraffairs.com

Our Panasonic microwave is a great powerful microwave thats big enough to f
Our Panasonic microwave is a great powerful microwave thats big enough to fit my stoneware deep cover baker from Pampered chef. Thats a win for this family. I do keep a sharp eye on it when making popcorn, it does not take the normal recommended time for popcorn!
Published: January 7, 2021
Judy of Winter Garden, FL
Source: consumeraffairs.com

I got this microwave to replace a larger one which was having issues after
I got this microwave to replace a larger one which was having issues after 15 yrs. After 2 mo this new one started squeaking and sometimes the plate wouldn’t turn. From the very beginning, there was an issue with the door opening button. I’ve had about 4 microwaves and this one is garbage.
Published: July 11, 2019
Dianne of Midvale, Utah
Source: consumeraffairs.com

I bought my Panasonic microwave about four years ago and had no problems un
I bought my Panasonic microwave about four years ago and had no problems until today when we were using it. The thing started smoking bad with a burnt smell. I opened it up and the inside started on fire. I would like Panasonic to replace it. There should be a class action lawsuit against Panasonic. This is dangerous and a fire hazard.
Published: April 17, 2012
Ray of Addison , IL
Source: consumeraffairs.com

I bought a Panasonic Microwave March 21, 2017. The product was manufactured
I bought a Panasonic Microwave March 21, 2017. The product was manufactured in August of 2016. Model # NN-T945SFX. The microwave worked fine until two days ago I closed the door and the plastic latch key broke. I tried to contact Panasonic and had no luck at all. Finally I have ordered the latch key and only hope I can fix it myself. Flimsy plastic is the cheap way to make something of importance... another ten cents in production and this could probably have been avoided. There isnt another Panasonic product in my future.
Published: July 21, 2017
Larry of Dillon, SC
Source: consumeraffairs.com

I bought this microwave, because the last one I bought gave out with in les
I bought this microwave, because the last one I bought gave out with in less than a year. So I decided to take a chance with this brand. It has been a very good purchase. I have had it for about 5 years or longer.
Published: December 28, 2020
Ramona of Gonzales, California
Source: consumeraffairs.com

This microwave works really well. My food is always heated at a good speed
This microwave works really well. My food is always heated at a good speed and heated fully. It also does really well when using directions from food packages on how long to put stuff in. That is why I bought this microwave because it is the standard 1200 Watt.
Published: January 6, 2021
Ashley of Clifton Park, NY
Source: consumeraffairs.com

I have Panasonic microwave and use it from 5 years. It is great value for m
I have Panasonic microwave and use it from 5 years. It is great value for money, have different features/settings for different food types. It takes less time compare to LG brand same power microwave. Good quality touch screen. Size is good, standard size. Different finishing available, match with kitchen appliances.
Published: July 15, 2019
Chandra of Toronto, ON
Source: consumeraffairs.com

Purchased microwave 13 months ago and now door wont close (not a spring pro
Purchased microwave 13 months ago and now door wont close (not a spring problem). Also have had problems with wifi reception when microwave was in use. Will not buy this brand again. Purchase was made at Sams Club.
Published: November 27, 2013
Julie of Toccoa, GA
Source: consumeraffairs.com

Microwave 1250 Mod #NN-SN7785 - I bought this less than a year ago and just
Microwave 1250 Mod #NN-SN7785 - I bought this less than a year ago and just 2 weeks ago I went to use it and it started to make a crackling noise then smoke. I immediately unplugged it and carried it outside. I called Panasonic and was told that I need to take it to a repair shop but I said this is a microwave not a TV and I dont want some TV repairman working on it and then bring it home and have it catch fire in the middle of the night, or leak radiation to which she replied that is your choice. So I took it to the curb and will never purchase another Panasonic product.
Published: October 26, 2015
Keith of Utica, NY
Source: consumeraffairs.com

Only 2 years old and the door hinge broke. I read the reviews about it havi
Only 2 years old and the door hinge broke. I read the reviews about it having cheap metal part that hold the hinges on, and the reviewer suggested how to fix it. Do not buy a Panasonic microwave. I agree.
Published: August 10, 2016
Dan of Mercer, PA
Source: consumeraffairs.com

Out of all the brands Ive had such as Sanyo and Samsung, the Panasonic micr
Out of all the brands Ive had such as Sanyo and Samsung, the Panasonic microwave I have has been the most durable long lasting one. It also heats up food really well in very little time whereas other brands take twice the time and heat.
Published: July 17, 2019
Priscilla of Longview, TX
Source: consumeraffairs.com

Model NN-SU686S Panasonic microwave. Bought for $112.34. First use - put ba
Model NN-SU686S Panasonic microwave. Bought for $112.34. First use - put bag popcorn in for 1 minute and stayed at the unit to monitor knowing would have to add more time but wanted to learn how unit would handle a bag. Owned first Amanda microwave on the market and have had different models in my houses - read the guides everytime. Only this model smoked in less than 1 min. Backsides and top was too hot to touch. Contacted Panasonic spent $94.42 to ship back. They reimbursed. Shipping said nothing was wrong, I am out $112.34. Oh, and said they popped popcorn in it! Panasonic will not be in any of my properties. Bought at Best Buy 11/22/17. Order #. Have receipt and correspondence including return shipping info.
Published: May 8, 2018
Carolyn of Winston-Salem, NC
Source: consumeraffairs.com

This is a great microwave. Its three years old. Turbo defrost inverter syst
This is a great microwave. Its three years old. Turbo defrost inverter system. Its the NN-SN778 model. Has all the good presets like for popcorn setting, sensor reheat, sensor cook and many other great features. I bought it at Walmart. It was under two hundred dollars. A great value.
Published: December 26, 2020
Frank of Lansing, MI
Source: consumeraffairs.com

Have had microwave fan combo for 11 years. Used every day. No problems or c
Have had microwave fan combo for 11 years. Used every day. No problems or concerns. Programs logical and useful. Control easy to read. Excellent finish. Easy to clean. Moving soon. Will buy another Panasonic for sure.
Published: January 1, 2021
Ruth of Vancouver, BC
Source: consumeraffairs.com

After about 9 months of use our Panasonic Microwave Model NN-SN966S failed
After about 9 months of use our Panasonic Microwave Model NN-SN966S failed to remain on. About 2 seconds into the power on the display went dead and the unit would not power up or perform until the power plug was removed from the wall and then plugged in 30 seconds later. Then the same problem occurred after the start button was pressed. Well, I tried unsuccessfully to get Panasonic to repair or replace the unit still under the 1 year warranty to no avail. They kept giving me the runaround; first repair place (PE Americas) didnt work on microwaves; try panacare.us@panasonic.com they said. So, I got nowhere with them either. They sent me to a place 80 miles from here and they too dont repair Panasonic microwaves. I gave up. They dont stand behind their warranty and their product doesnt last long.
Published: February 1, 2021
Richard of Silsbee, TX
Source: consumeraffairs.com

I bought this microwave 14 months ago and the power level button started wo
I bought this microwave 14 months ago and the power level button started working on its own a few days ago. The keypad would start beeping and changing levels without warning. The microwave is out of warranty by 60 days so after 14 months we are stuck buying a new microwave. After reading reviews online, I now realize this is common problem with Panasonic microwaves, so I will never buy another of this brand.
Published: September 7, 2018
TAMMY of Metairie, LA
Source: consumeraffairs.com

The microwave will not power on and it is still in the warranty period.
The microwave will not power on and it is still in the warranty period.
Published: September 24, 2011
Nisha of rampura Phul, Other
Source: consumeraffairs.com

I was cleaning the microwave and a panel inside, which I thought was metal,
I was cleaning the microwave and a panel inside, which I thought was metal, where my finger went right through like it was a piece of paper. Now, I dont know if the microwave is safe to use. I could have gotten shock or worse.
Published: October 11, 2011
Cynthia of Jersey City, NJ
Source: consumeraffairs.com

I purchased the Panasonic Genus Microwave a few years ago. It had been a go
I purchased the Panasonic Genus Microwave a few years ago. It had been a good microwave, no door problems, or anything like what Ive read about till about a week ago. I fell asleep on my couch and woke up to what sounded like a gun going off on my patio. The sound was extremely loud and it frightened me so badly that I called the local police department and complained. Of course the police only rode by my home and didnt even bother to check to see if anyone was there with a gun (Normal for where we live). I didnt get any sleep the rest of the night. Two nights later the same thing happened. I didnt know where the sound came from but it was a really loud sound like a gun going off. I began to try to eliminate what the sound was not and finally came to the conclusion that it must be the microwave, so I unplugged it. I didnt hear any gun going off that night so it must have been the microwave. So the next day the microwave was plugged back in and immediately I saw an arch of electricity blast within the microwave itself. Im lucky to be alive. I still have the microwave and may call an attorney. This is a dangerous device and if it is not made correctly and within strict guidelines, someones life could be in danger by shock or their home burning down. Dont buy a Panasonic Microwave... just dont.
Published: November 11, 2014
Jane of Raleigh, NC
Source: consumeraffairs.com

I have a microwave that is like brand new. I cannot use because the door an
I have a microwave that is like brand new. I cannot use because the door and switch were defective and unfortunately I did not keep the receipt and Panasonic will not sell me the door so I can fix it...I will NEVER EVER BUY A PANASONIC PRODUCT EVER AGAIN and will urge others to stay away from Panasonic products because their customer service is a JOKE.
Published: November 19, 2013
Gary of Morris, MN
Source: consumeraffairs.com

Stainless steal Panasonic Inverter Model NN-SN778 - Bought this about a yea
Stainless steal Panasonic Inverter Model NN-SN778 - Bought this about a year ago for around $200. Now the door latch has quit working properly, therefore causing the light to stay on and the function not to work at all. I called the Panasonic about this issue @1-800-211-7262. They said they could direct me to a repair dealer where I would have to pay to fix it. Or I could just buy a new one. I said this is posted all over the internet. This is a manufacturing defect. They said this is the first they have heard of it. Yeah right! Way to stand by your product and brand name. I will be purchasing a new microwave and I guarantee you it wont be Panasonic. In fact I will never buy ANYTHING made by Panasonic again.
Published: March 15, 2014
Val of Brigham City, UT
Source: consumeraffairs.com

Panasonic microwave sa651se purchased from Costco on 3/2/15. It lasted 2 da
Panasonic microwave sa651se purchased from Costco on 3/2/15. It lasted 2 days before not powering up. Check of reviews showed that this is a huge problem with these units. Will return and buy something else.
Published: April 6, 2015
S of Torance, CA
Source: consumeraffairs.com

Panasonic NN-SF550W: I was heating some vegetables while I was in another r
Panasonic NN-SF550W: I was heating some vegetables while I was in another room. I smelt an acrid, burning chemical smell and saw clouds of smoke pouring out of my kitchen. I had to go through the smoke which irritated my eyes to turn the microwave off. I then had to take it outside. The smoke was coming out from behind the keypad and lower portion of the microwave on the same side was too hot to touch. I immediately emailed Panasonic to report the fault and asked for safety data information in regard to the smoke as the smell, its effect on me and the inability to remove the smell suggested it may be hazardous. I received a phone call from Panasonic in regard to the email. They asked what I was heating, what container I was using etc apparently overlooking the details of my email. The customer service officer then asked me to return it to a Panasonic customer service centre. I responded that they could send a courier to which they declined. I received an email from them the same day requesting purchasing information and for me to return the appliance to them. I noted that if they assessed it and determined it wasnt a fault I would have to pay for the assessment. No apology for their product smoking out my kitchen, no safety data sheets, no concern for my health or exposure to whatever the smoke was that their product produced. I will not be purchasing another Panasonic product and will have it assessed by an INDEPENDENT professional before approaching Panasonic again.
Published: February 19, 2018
Jason of Kingscote, Other
Source: consumeraffairs.com

First, I want to respond to posters regarding Wi-Fi. Any microwave will int
First, I want to respond to posters regarding Wi-Fi. Any microwave will interfere with 2.4 GHz Wi-Fi if the location of the Wi-Fi router and the microwave and your computer are in bad locations. Try relocating your router or computer or Microwave so it wont interfere. This is common knowledge. But the real problem with the Panasonic microwaves is like Earle of Huntsville, AL said. After about 6 months to a year, the flimsy metal bracket starts flexing when the door is closed, causing the door latches to not latch correctly, resulting in the micro switches to not make up correctly. Youll notice this when you have to start slamming the door hard to make it work.Unfortunately we had misplaced the receipt; otherwise, we would have returned to store. So somewhat similar to Earle of Huntsville, AL... I made a little wooden brace for mine which cured the problem. But its a cheap design for a microwave door latch switch and its almost like they designed it for failure. Youd think that it would be non-productive to build junk that will just be returned. How could they possibly be making any money on this?
Published: March 9, 2014
S. of Corvallis, OR
Source: consumeraffairs.com

I purchased a Panasonic microwave NN-SD698S fifteen months ago. It stopped
I purchased a Panasonic microwave NN-SD698S fifteen months ago. It stopped working with an H98 error. I E-mailed Panasonic. They replied to contact the authorized service. The service person said it would be a $225 job. I called panasonic. They said sorry, you are out of warranty. I asked for a supervisor. They put me on a lengthy hold three times, then said all supervisors were busy, they would call back within 48 hours. I insisted on waiting. A supervisor suddenly came in two minutes. The suggestion was to buy a new one. This is legal stickup! How could the authorities allow companies to violate consumers like this, especially when so many have had similar issues with Panasonic microwaves, is beyond me. This affects our society, because the ripple affect is that a ripped off person rips off another person to compensate, and this transcends into a degraded society.
Published: November 29, 2013
Charles of Wyandanch, NY
Source: consumeraffairs.com

Bought Panasonic Microwave in 2002, It stopped working Nov 2013. It worked
Bought Panasonic Microwave in 2002, It stopped working Nov 2013. It worked perfectly all those years, so I purchased another Panasonic, like the old one except this one is the new model. It has a dial instead of buttons to set the cook time which for me is a good improvement. Have had it eleven months and then suddenly started to have a problem getting it to work. When I press the start button only the timer would rapidly count down. I found out from reviews on this site, that slamming the door might make it work. I did not slam the door but instead pushed on the middle of the door, rather than the lower right hand corner. Now by closing it this way it starts every time. I Have less than a month left on the warranty so I plan on having it looked at since it still goes berserk when I close the door from the right corner. I like this microwave but I would suggest that they make the door easier to close and make so that it make less noise when shut.
Published: October 20, 2014
Vince of Covina, CA
Source: consumeraffairs.com

Very small. This model fits in a space in the wall. It tips and falls out w
Very small. This model fits in a space in the wall. It tips and falls out when you open the door. There are no numbers on the pad, like every other microwave we have ever seen, so you cant easily set a power setting or run time. Minimal.
Published: October 23, 2021
Betsy of Banning, California
Source: consumeraffairs.com

Ordered my Panasonic microwave (NN-SN651W) the 24th of May, 2017. Was not h
Ordered my Panasonic microwave (NN-SN651W) the 24th of May, 2017. Was not home to use it for over two weeks. It started overheating in less than 2 months. It has plenty of space around it, so that is not the problem. Overstock will give me a credit. Will not order another Panasonic.
Published: August 2, 2017
Mary of Norwich, NY
Source: consumeraffairs.com

Panasonic TX43 GS352B. Bought in UK with 6 years warranty. Very good pictur
Panasonic TX43 GS352B. Bought in UK with 6 years warranty. Very good picture and sound on 43 inch led tv. We have had recent Windows 10 update which affected broadband router but once sorted out the smart tv works very well. Not fault of Panasonic which some owners seem to be confused with. The tv is ok, it is the configuration with existing router which causes any problems. At £279 it is an extremely good buy. The travel programs are exceptional with the wide panoramic screen. The colours are sharp and natural and the Dolby sound suits are needs. This is my 3rd Panasonic tv over past 18 years and they get better as technology improves each time.
Published: June 7, 2019
Brian of UK, Other
Source: consumeraffairs.com

I have used Panasonic microwaves for the past 30 years. They are reliable,
I have used Panasonic microwaves for the past 30 years. They are reliable, affordable and offer many features I enjoy. Choices and auto cook features seem to be more intuitive to my way of thinking. Also, I enjoy the easy ways that Panasonic allows one to begin right away or change or add time in the middle of cooking. I particularly like convection cooking and combo cooking with microwave/convection. Very predictable results.
Published: January 27, 2017
Dan of London, Ontario
Source: consumeraffairs.com

After contacting Panasonic again in early August of 2013, a replacement mic
After contacting Panasonic again in early August of 2013, a replacement microwave was delivered to my home around mid of August 2013. It is a refurbished microwave and an exact same model replacement. As of today, September 9, 2013, the replacement microwave has been working flawlessly. I hope it will stay that way for a while. Thanks Panasonic for the resolution, even though it took months and cost me a lot of time off from work and money as well. Most importantly, thanks to Consumer Affairs for the impact and effect that it has in this resolution.
Published: January 1, 1970
Felix of Lawrenceville, GA
Source: consumeraffairs.com

I purchased a countertop Panasonic microwave in August 2014 and it is alrea
I purchased a countertop Panasonic microwave in August 2014 and it is already broken. The door would not shut and I could not see anything which would of prevented it from shutting. When it finally shut, the PLASTIC door latch broke off. There is a latch on the top and one on the bottom of the door. I would have thought with one latch still operable it would have still worked but it does not. It will no longer cut on at all. I tried calling the store where I purchased it but they said I have to send it back to Panasonic for repairs. By the time I pay for shipping and the hassle of shipping along with not having a microwave for weeks I will no doubt end up just buying another one but it will NOT BE A PANASONIC!
Published: March 9, 2015
Tia of Gloucester, VA
Source: consumeraffairs.com

I just wanted to say that the same thing happened to my Panasonic microwave
I just wanted to say that the same thing happened to my Panasonic microwave. The door was very hard to close and then the clip inside that holds the door shut broke. Its just not fair. I thought Panasonic was one of the top brands. But now that I hear all these other people who were snubbed, I was sure they would stand behind their merchandise, not right to do to your loyal customers. And Im a customer who loved them, I was always telling my friends to get Panasonic, its the best. I have many things by Panasonic. I wont be saying that any more. Its too bad that they came down to those other businesses level. Sounds stupid, but I feel a little heart broken.
Published: February 2, 2015
laurie of Redondo Beach, CA
Source: consumeraffairs.com

This microwave is not performing well. When we heat food macaroni for examp
This microwave is not performing well. When we heat food macaroni for example it heats partial, only some of the food in the plate. Its cold with the same temperature when we took it out of the refrigerator and the other side of the same plate is hot and smoking. When we do popcorn same results. We contacted customer service and we were not satisfied with the lack of knowledge Panasonic person provided over the phone. We hate to return it back but we will wait for a better deal of another brand and will ditch this junk Panasonic microwave.
Published: July 9, 2019
Ekram of Downey, CA
Source: consumeraffairs.com

I received a Panasonic Microwave Model NN SN 968B as a gift for Christmas 2
I received a Panasonic Microwave Model NN SN 968B as a gift for Christmas 2012. I sent in the warranty card on 1-4-13. Aug. 10, less than 8 months later, the door latch broke leaving the microwave inoperable. I called the 800 number and was told, Sorry, you have to pay for the repairs, because I didnt have the receipt. I explained, Its a gift, and I did send in their warranty card with all the info on it. I was told, Thats not good enough. Well I dont understand why then do we send those cards back if they wont honor them. I dont make a practice (and I really dont think anyone does) of asking for all my receipts for gifts I get. I have sent Panasonic an E-Mail to their Contact Us line and am waiting for an answer. I have read the reviews and it seems Panasonic has a door latch problem but doesnt want to address it. Any help would be appreciated. I have a perfectly good microwave that wont work because the door wont close. I feel I should not have to pay to get this fixed.
Published: August 13, 2013
Arlene of Cleveland, OH
Source: consumeraffairs.com

The microwave works ok but the revolving plate doesnt sit on the bottom eas
The microwave works ok but the revolving plate doesnt sit on the bottom easily. You have to wiggle it on until it finally drops down correctly. The door and area around the controls are hard to clean well.
Published: July 22, 2019
Mary Ann of Palm Coast, Florida
Source: consumeraffairs.com

I bought this Panasonic microwave a little over a year ago, and now when I
I bought this Panasonic microwave a little over a year ago, and now when I put something in to heat it up, it wont turn on. I have to open the door and move the turntable inside, close the door and try again. Going to buy a different one today, as I dont trust this one to be safe now, and whatever I buy, will not be another Panasonic.
Published: February 8, 2015
Donna of Kent, OH
Source: consumeraffairs.com

My $215 Panasonic microwave nn-sd987 is 20 months old and the inverter went
My $215 Panasonic microwave nn-sd987 is 20 months old and the inverter went bad. This is a common problem but not covered by warranty. It cost $209 to fix plus $50 fee just to look at it. This is more than the cost of the microwave. Panasonic said they have no life expectancy for their electronics, which tells me that they have no quality testing on new products. Panasonic products are junk and will never get my business again.
Published: August 16, 2012
Michael of Rochester, NY
Source: consumeraffairs.com

The Microwave does all the cooking etc. very well. BUT - dont try to use it
The Microwave does all the cooking etc. very well. BUT - dont try to use it as a 1. Kitchen Timer or 2. Use the timer if something is being heated/cooked in the microwave. We have had several Microwaves over the years and all have been able to do both these functions. The timer emits 4 beeps when the time is up; other microwaves, continue to beep until shut off. Guess you better stay in the kitchen to hear the beep. This 4 beep function has remained unchanged since the beginning of time. If you are cooking with the microwave, you better get a dedicated timer. The 2 functions are mutually exclusive. I called Panasonic on this. I was told that is the way it is! Clearly, Panasonic pays no attention to detail or consumer wishes.
Published: August 1, 2015
Gary of Burlington, ON
Source: consumeraffairs.com

I bought a Panasonic Microwave NNSB646S to replace a 15 year old Sharp that
I bought a Panasonic Microwave NNSB646S to replace a 15 year old Sharp that we loved until it failed. The Panasonic meets most of our requirements. It is a No Frills, easy to use model with some exceptions. The interior light does not come on when the door is opened. It does come on while in use. Why does it not come on when the door is opened & needed? The control panel is not backlit making it impossible to read the button when programming it. How much did Panasonic save in leaving off this feature? Unlike our earlier Sharp microwave, the Panasonic burns the food on the outer circumference while barely heating the interior product being heated. The button on the lower right to open the door is recessed and hard to push. The door spring is too strong or the catches are not designed correctly making it slam hard & make a loud noise when the door is pushed closed. The noise invariably wakes up the grand-baby in the next room. We can live with these inadequacies, but it could have been made much better.
Published: November 30, 2017
Jack of Mustang, OK
Source: consumeraffairs.com

We have enjoyed the operation of our microwave, but slamming the door latch
We have enjoyed the operation of our microwave, but slamming the door latch to get it to run is just UNACCEPTABLE. We have to slam it so hard, the unit moves back on the shelf every time. Guests are totally befuddled by it and this gives Panasonic a very bad name every time we have to explain what a poor job the engineers did. LOST SALES for Panasonic... which would make it worth their while to fix this for current customers or give us a huge discount on another item. Despite the warranty running out, I truly believe that this should be a recall by Panasonic.
Published: December 6, 2014
Judy of Newcastle, WA
Source: consumeraffairs.com

I purchased a Panasonic Microwave Inverter 3 years ago. The cavity vent has
I purchased a Panasonic Microwave Inverter 3 years ago. The cavity vent has started to rust. Now, it turns out it might be toxic. They offered me a small cash settlement. They are nasty, and I want to make sure that no one buys the microwave, because I have emails that tell me it is probably toxic. The rust is falling on our food. I cannot believe they are so stupid as to put that is toxic in an email. But they did and were nasty and told me it was my fault. Before you think Panasonic for anything, remember the products are bad and the service is worse.
Published: January 24, 2012
Betty of Atlanta, GA
Source: consumeraffairs.com

This microwave has been reliable and works well. We’ve had it 3 years now
This microwave has been reliable and works well. We’ve had it 3 years now. We can fit a decent sized container inside. The prompts ask you for info so it can sense how long things should cook. Touchpad - easy to read.
Published: July 4, 2019
Alice of Danbury, CT
Source: consumeraffairs.com

I've had the microwave for 30 years and it is STILL going strong. It h
I've had the microwave for 30 years and it is STILL going strong. It has the old fashioned push button operation, no computer stuff, VERY easy to operate, and I can read the numbers easily. Enough said.
Published: January 9, 2021
Jan of Tempe, AZ
Source: consumeraffairs.com

Panasonic Model NN-H965 WFX - I purchased the microwave from Best Buy end o
Panasonic Model NN-H965 WFX - I purchased the microwave from Best Buy end of March 2014. It suddenly stopped working first week in August 2014. Will not run. Display on front says Close Door even though the door is closed. Unfortunately did not buy Best Buy extended warranty as they would have replaced the unit. Now have to contact Panasonic. Did not last even a year! Made in China it says on the unit. The quality and longevity of the unit proved that statement to be true!
Published: August 25, 2014
Curtis of Odessa, TX
Source: consumeraffairs.com

My Panasonic 1000W Genius Premiere microwave came with my house when I boug
My Panasonic 1000W Genius Premiere microwave came with my house when I bought it, but that was ten years ago and the microwave is still working fine. I havent noticed any decrease in output power in the last decade. Id recommend it.
Published: December 14, 2015
Paul of Auburn, GA
Source: consumeraffairs.com

When you Google microwaves lifespans it estimates 10 years on average. This
When you Google microwaves lifespans it estimates 10 years on average. This one is 5. Works well but paint is peeling on the bottom. Had already been replaced once. Warrantied one year. No customer service. 100 dollar piece of crap NN3725.
Published: December 28, 2018
Jane of Milwaukee, WI
Source: consumeraffairs.com

I had a stainless steel. Looked great on the outside like brand new. After
I had a stainless steel. Looked great on the outside like brand new. After 5 years the inside peeled really bad. I guess it does this with all microwaves after time. It happens over time. All companies should do better cause the microwave still goes strong and works. It is just the peeling of the inside.
Published: July 17, 2019
C of Cedar Hill, TX
Source: consumeraffairs.com

What Actew AGL could not find out and repair in one year and several useles
What Actew AGL could not find out and repair in one year and several useless service visits Panasales did in one visit to evaluate the fault and 24 hours later repairing a faulty motherboard on the air-conditioning. Panasales have been excellent and have to be recommended. Now my air-conditioning system works to perfection a fact one expects from Panasonic. Well done and highly recommended.
Published: January 13, 2022
G.Y. Land from Garran
Source: productreview.com

Wish I had googled Panasonic microwave door before buying. Without fail the
Wish I had googled Panasonic microwave door before buying. Without fail the door latch will break just after the 1 yr warranty expires and Panasonic customer service and tech support are of no assistance. Their microwaves are built of cheap materials. (Hence the 1 yr warranty!) If you want a microwave that will last longer than one year do not buy Panasonic.
Published: July 17, 2015
Gina of Sherwood, OR
Source: consumeraffairs.com

We had moved two months ago and purchased a new Panasonic microwave. It wor
We had moved two months ago and purchased a new Panasonic microwave. It worked fine and we liked it. But one morning it just didnt work anymore after 2 months. We called the company and without the receipt they wouldnt even talk to us. Very unhappy with quality of merchandise! Would never buy Panasonic anything again. Keeping all receipts from purchases from now on.
Published: August 26, 2015
Bammy of Synnyvsle, CA
Source: consumeraffairs.com

I have had the Genius 1250 Microwave for many years and had been happy with
I have had the Genius 1250 Microwave for many years and had been happy with its performance. It cooks normally and the turntable stops rotating and the light goes out at the end of cooking. However, when you open the door, the light goes on and the turntable starts rotating again even though the microwave is not cooking. I suspect it is a bad door switch or failed mounting of a door switch. I have heard of this problem but dont know how common this failure is. It is out of warranty.
Published: December 24, 2013
Steven of Norwalk, CT
Source: consumeraffairs.com

5 months after purchasing Panasonic 2.2 inverter microwave from Walmart, it
5 months after purchasing Panasonic 2.2 inverter microwave from Walmart, it has died. Nothing wrong with our power or receptacle. No lights on unit, nothing. Heated up a cup of water for 40 seconds and it quit. Avoid buying this kind of microwave!
Published: December 1, 2015
Ronald of Virginia Beach, VA
Source: consumeraffairs.com

As I read all the comments/reviews out loud, my husband is trying to fix th
As I read all the comments/reviews out loud, my husband is trying to fix the door on our Panasonic Inverter Microwave. We have the same problem as most consumers... the door latch. It wont engage and other times the microwave continues to run when the door is open. Its two years old. My brother and his wife had the other problem... they had a ghost! The microwave would turn on itself. My sister-in-law went online to discover what everyone else seems to know now. This is a dangerous product. Fearing their house would burn down when they werent home, she called Sears (the place of purchase) to express her concerns. Sears told her to pick out any microwave she wanted and they would cover the cost. Kudos to Sears! After reviewing all the comments, I have to wonder what it will take before there is a recall on this very dangerous appliance. As I finish this comment, my husband has given up his efforts. He says keeping this piece of junk isnt worth losing our house or worse.
Published: May 2, 2014
Karen of Canmore, AB
Source: consumeraffairs.com

We love the all features, power, appearance, size, turntable, keypad, color
We love the all features, power, appearance, size, turntable, keypad, color, everything. We are a very very happy with this microwave. Panasonic is awesome. I dont know what else can I say. It does everything we need very well. I use it mostly for defrosting frozen breakfast biscuits.
Published: July 15, 2019
Mary of Egypt, Texas
Source: consumeraffairs.com

My Panasonic NN-ST642W microwave works ok to good.. but my dilemma is when
My Panasonic NN-ST642W microwave works ok to good.. but my dilemma is when it is running it cuts off my wifi connection from the other room through the house past the kitchen. Is my microwave leaking waves? Cant see it or feel it.. but my smartphone knows... Ideas? Time for a new one or just wrap it up in aluminum foil??
Published: March 2, 2017
Terry of Port Coquitlam, BC
Source: consumeraffairs.com

My Panasonic microwave is a good looking appliance and works effectively, a
My Panasonic microwave is a good looking appliance and works effectively, although it uses a lot of power and I live off solar. The only real complaint I have is the keypad is not as touch sensitive or as easy to use as I would like. You really have to push hard and dead center to select your functions.
Published: July 25, 2019
Martin of Snowflake, AZ
Source: consumeraffairs.com

It works flawlessly and has given me NO trouble, lots of power for short bu
It works flawlessly and has given me NO trouble, lots of power for short bursts, refined with power adjustments for strategic use. I chose this brand because in my stint of professional food service, their microwaves performed. I was not disappointed with my decision.
Published: July 23, 2019
Matthew of Harrison Twp, MI
Source: consumeraffairs.com

The latch mechanism gets loose so often that it no longer works, period. I
The latch mechanism gets loose so often that it no longer works, period. I tightened the screws as the YouTube video shows and made sure not to strip the plastic where the metal screw goes. My daughter spent $159 at Walmart for it as a Christmas gift which I greatly appreciated. But I feel this is a substandard microwave. The part that receives the screw should be metal. Im replacing it but not with a Panasonic product. Dont throw your money away on anything with plastic latches. You wont find anything worthwhile at Walmart as far as microwaves go.
Published: June 1, 2015
Carlos of The Colony, TX
Source: consumeraffairs.com

Panasonic Microwave NN-SN960S - After only 1 year the turntable would conti
Panasonic Microwave NN-SN960S - After only 1 year the turntable would continue turning after door was opened and microwave would shut off after only running 5-10 second. Eventually the only way to keep it operating was to slam door until it finally stopped running completely. Have taken apart and upper door switch has singe marks on it and red spring loaded button does not pop out so hope new switch will work if can get.
Published: July 13, 2014
Don of Hummelstown, PA
Source: consumeraffairs.com

Ours is a large 1200 watt microwave. We have had it for maybe 10 years. It
Ours is a large 1200 watt microwave. We have had it for maybe 10 years. It has a turntable. We use it a lot every day. It has been dependable and we would not want to be without it. We keep it clean and it still looks almost new.
Published: July 18, 2019
Marsha of Salem, OR
Source: consumeraffairs.com

I have the larger microwave at home; the smaller version at the office. I t
I have the larger microwave at home; the smaller version at the office. I thought the larger was rather spendy, but if you broke down the cost compared to the number of years Ive had it, its money well spent. We had the fuse burn out once. Easy to repair ourselves and relatively inexpensive.
Published: July 8, 2019
BillieJo of Alturas, CA
Source: consumeraffairs.com

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