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Payne Appliances
Payne Appliances

Payne Appliance Error Codes

It's great to have options. It's even better when you have help selecting compatible products designed to work as a complete system for the highest levels of comfort and energy efficiency.


Air Conditioner Error Codes

OPERATION LAMP: Flashing. 
TIMER LAMP: Off. 
PROBLEM: Indoor fan speed has been out of control for over 1 minute. 

OPERATION LAMP: Flashing. 
TIMER LAMP: On. 
PROBLEM: Indoor room temp. or evaporator sensor is open circuit or short circuited. 

OPERATION LAMP: Off. 
TIMER LAMP: Flashing. 
PROBLEM: Compressor over – current protection has been activated four times. 

OPERATION LAMP: On. 
TIMER LAMP: Flashing. 
PROBLEM: EEROM error, 

OPERATION LAMP: Flashing. 
TIMER LAMP: Flashing. 
PROBLEM: Indoor unit communication error. 

OPERATION LAMP: Flashing. 
TIMER LAMP: Flashing. 
DEFROSTING LAMP: Flashing. 
AUTO LAMP: Flashing. 
PROBLEM: Over – current protection of the compressor occurs four times. 

OPERATION LAMP: Off. 
TIMER LAMP: Flashing. 
DEFROSTING LAMP: Off. 
AUTO LAMP: Off. 
PROBLEM: Indoor room temp. sensor is open circuit or short circuited. 

OPERATION LAMP: Off. 
TIMER LAMP: Off. 
DEFROSTING LAMP: Flashing. 
AUTO LAMP: Off. 
PROBLEM: Temp. sensor on outdoor condenser is open circuit or short circuited (not cooling only modes). 

OPERATION LAMP: Off. 
TIMER LAMP: Off. 
DEFROSTING LAMP: Flashing. 
AUTO LAMP: Flashing. 
PROBLEM: Outdoor unit protects (outdoor temp. sensor, phase order, etc.) 

OPERATION LAMP: Off. 
TIMER LAMP: Flashing. 
DEFROSTING LAMP: Off. 
AUTO LAMP: Flashing. 
PROBLEM: EEROM error. 

OPERATION LAMP: Off. 
TIMER LAMP: Off. 
DEFROSTING LAMP: Off. 
AUTO LAMP: Flashing. 
PROBLEM: Indoor unit communication error.


Furnace Error Codes

CODE: RED LED1 ON. 
PROBLEM: Furnace is operating in emergency heat. 

CODE: RED LED2 ON. 
PROBLEM: The microprocessor has malfunctioned. To reset: Put setup switch "SW-1" in the "ON" position and jumper thermostat terminals "R", "W/W1" and "Y/Y2" simultaneously with the door switch pushed in and power to the unit "ON". Disconnect jumper and place setup switch in the "OFF" position. If LED2 reappears, replace main control board. 

CODE: YELLOW LED3 ON. 
PROBLEM: Furnace is operating in high heat. 

CODE: GREEN LED4 ON. 
PROBLEM: Furnace is operating in low heat. 

CODE: RED LED2 FLASHING. 
PROBLEM: Line voltage polarity is reversed. 

CODE: 11. 
PROBLEM: NO FAULT IN RECENT HISTORY DISPLAY- Indicates no faults have occurred within the last five cycles. To read recent fault history, put setup switch "SW-1" in the "ON" position. To clear recent fault history, put setup switch "SW-1" in the "ON" position and jumper thermostat terminals "R", "W/W1" and "Y/Y2" simultaneously until an "11" is flashed. 

CODE: 12. 
PROBLEM: BLOWER CALIBRATION LOCKOUT- Indicates RPM calculated for low heat was less than 250 RPM or greater than 1300 RPM on two successive attempts. Auto reset after three hours. Reset power and refer to fault #44 section. 

CODE: 13. 
PROBLEM: LIMIT SWITCH LOCKOUT- Indicates the occurrence of 10 successive limit trips during high heat or three successive limit trips during low heat. Auto reset after three hours. Check for *Improper or misaligned limit and/or limit shield. *Improper high or low heat gas input adjustment. *Stuck high heat solenoid in gas valve. 

CODE: 14. 
PROBLEM: IGNITION LOCKOUT- Control will auto-reset after three hours. Refer to #34. 

CODE: 21. 
PROBLEM: INVALID MODEL SELECTION- Indicates model plug is missing or incorrect. See wiring diagram for correct connector jumper location. 

CODE: 22. 
PROBLEM: SETUP ERROR- Indicates setup switch "SW-1" or "SW-6" is positioned improperly. The following combinations will cause the fault: *Thermostat call with "SW-1" "ON", or Thermostat call with "SW-6" "ON", or "SW-1" and "SW-6" both "ON" together. 

CODE: 23. 
PROBLEM: INVALID BLOWER AIRFLOW SELECTION- Indicates improper "A/C" or "CF" switch setting. The 042 and 14 units can deliver 1-1/2 to 3-1/2 tons A/C and 600 to 1400 CFM for continuous fan. The 060 and 20 unit can deliver 2 to 5 tons A/C and 800 to 2000 CFM for continuous fan. If code is flashing, unit will default tp closest allowable airflow. 

CODE: 24. 
PROBLEM: SECONDARY VOLTAGE FUSE IS OPEN Check for: - Short circuit in secondary voltage (24VAC) wiring. PRESSURE SWITCH DID NOT CLOSE OR REOPENED - If open longer than five minutes, inducer shuts off for 15 minutes before retry. Check for: - Excessive wind. 

CODE: 31. 
PROBLEM: Proper vent sizing -- Defective inducer motor - Low inducer voltage (115VAC) - Defective pressure switch - Inadequate combustion air supply - Restricted vent - Disconnected or obstructed pressure tubing - Low inlet gas pressure (if LGPS used) If it opens during blower ondelay period, blower will come on for the selected blower off-delay. 

CODE: 33. 
PROBLEM: LIMIT CIRCUIT FAULT - Indicates a limit, or flame rollout is open. Blower will run for 4 minutes or until open switch remakes whichever is longer. If open longer than 3 minutes, code changes to lockout #13. If open less than 3 minutes status code #33 continues to flash until blower shuts of Flame rollout switch requires manual reset. Check for: - Restricted vent - Proper vent sizing - Loose blower wheel - Excessive wind - Dirty filter or restricted duct system. - Defective blower motor or capacitor. - Defective switch or connections. - Inadequate combustion air supply (Flame Roll-out Switch open). 

CODE: 34. 
PROBLEM: IGNITION PROVING FAILURE - Control will try three more times before lockout #14 occurs. If flame signal lost during blower on-delay period, blower will come on for the selected blower off-delay. Check for: - Control ground continuity - Flame sensor must not be grounded - Oxide buildup on flame sensor (clean with fine steel wool) - Proper flame sense microamps (.5 microamps D.C. min., 4.0 - 6.0 nominal). - Gas valve defective or gas valve turned off - Manual valve shut-off - Defective Hot Surface Ignitor - Low inlet gas pressure - Inadequate flame carryover or rough ignition - Green/Yellow wire MUST be connected to furnace sheet metal. 

CODE: 41. 
PROBLEM: BLOWER OUTSIDE VALID SPEED RANGE- Indicates the blower is not operating at the calculated RPM. If this fault occurs in conjunction with fault #44 check wiring to motor otherwise refer to the trouble-shooting guide. 

CODE: 42. 
PROBLEM: INDUCER OUTSIDE VALID SPEED RANGE- Indicates the inducer is not operating at the calculated RPM. Or it has not started within 10 seconds after a call for heat. Check wiring to motor otherwise refer to the troubleshooting guide. 

CODE: 43. 
PROBLEM: PRESSURE SWITCH CALIBRATION FAULT- Indicates the low and high pressure switch "make" points during high heat purge are not within calibration range. Check for: -Plugged condensate drain Water in vent piping, possibly sagging pipe -Improper pressure switch wiring or pressure switch tubing connections -Failed or "out of calibration" pressure switches. 

CODE: 44. 
PROBLEM: BLOWER CALIBRATION FAULT- Indicates the calculated blower speed is below 250 or above 1300 RPM. Unit will default to low or high heat mode if possible. If this fault occurs in conjunction with fault #41, check wiring to motor otherwise refer to the trouble shooting guide. If this fault occurs by itself, check for undersized ductwork, or excessive static caused by a dirty filter, or closed registers. 

CODE: 45. 
PROBLEM: CONTROL CIRCUITRY LOCKOUT -Auto-reset after one hour lockout due to; - Gas valve relay stuck open - Flame sense circuit failure - Software check error Reset power to clear lockout. Replace control if status code repeats.



Payne Appliance Error Codes

Payne appliance fault codes

Payne appliance diagnostic codes

Payne appliance error symbols

Payne appliance common faults


Product Reviews:

Payne delivers a consistent level of high efficiency heating and cooling pr
Payne delivers a consistent level of high efficiency heating and cooling products for Canadian consumers. Despite the brand's limited selection, the furnaces that they do offer are dependable and guarantee to deliver expert comfort for almost any Canadian home.
Published: December 3, 2019
furnaceprices.ca
Source: furnaceprices.ca

I have had this furnace for approximately two years now. I am satisfied wit
I have had this furnace for approximately two years now. I am satisfied with it as it heats up well, but I sometimes wish that it could do better. If I were to purchase a furnace again, I would buy the same brand but may go with a different model.
Published: December 3, 2020
pickhvac.com AZ
Source: pickhvac.com

We’ve had a Carrier for 19 years and it just broke last summer. It was a
We’ve had a Carrier for 19 years and it just broke last summer. It was a good ac and we didn’t have too many problems with it but we decided to go for Payne this time because we asked around and they came highly recommended as something in the price range we were looking for. This is the sixth month we are using it and so far everything is working great. It doesn’t take much energy to run one of these and that’s a major plus according to us.
Published: November 2, 2020
pickhvac.com Louisville, KY
Source: pickhvac.com

Having been around for over 100 years, Payne has had an ample amount of tim
Having been around for over 100 years, Payne has had an ample amount of time to refine and upgrade their products. The marker of a top-quality air conditioner is its ENERGY STAR® certification, and half of Payne’s models are ENERGY STAR-certified. Payne offers simple, dependable products, and with that comes affordability.
Published: December 2, 2019
furnaceprices.ca
Source: furnaceprices.ca

We have recently relocated to a new house where we realized that the existi
We have recently relocated to a new house where we realized that the existing furnace was actually over 20 years old and had to get a new one. I looked at several options and landed on the two-stage Payne furnace. We’ve used it for about a year, and it has been highly efficient. I couldn’t be happier. I would happily recommend this furnace to a friend.
Published: September 3, 2020
pickhvac.com Michigan
Source: pickhvac.com

After 20 years of service, my old AC broke down again last year so I replac
After 20 years of service, my old AC broke down again last year so I replaced it with one from Payne. I looked on the internet to find out what was in my budget and found Payne to be just what I needed. However, when I looked at the customer views on a few sites I found one with a lot of negative reviews and became a little skeptical. I still bought the Payne I had scoped the internet for, after all my wallet had the last say. It’s almost 2 years now and boy, am I glad that this isn’t another bitter review. Thanks Payne the system is working just fine.
Published: September 2, 2020
pickhvac.com Waco, Texas
Source: pickhvac.com

Payne is a brand which you can count on to give you a product worth your mo
Payne is a brand which you can count on to give you a product worth your money. I say this because I have had my ac for a year now and it hasn’t brought me any trouble in that time. It runs quietly and cools the house just right. My previous unit had trouble going below 770 so often times it would still be hot even though it’s on.
Published: October 2, 2020
pickhvac.com McKinney, TX
Source: pickhvac.com

Payne is a good air conditioner company, their HVAC systems seldom let you
Payne is a good air conditioner company, their HVAC systems seldom let you down. When I read reviews about it though I found a lot of negative reviews and wondered if the quality had been watered down. I ignored most of it though because sometimes the installation is the problem. I replaced my old Ruud ac with Payne and so far it has only proven me right. The system was installed about a year and a half ago and all I have done is routine maintenance. Do your homework before installing your HVAC system because most of the time your installer could have done it wrong.
Published: December 2, 2020
pickhvac.com Phoenix, AZ
Source: pickhvac.com

I purchased this furnace a little over a year ago. I first disliked how exp
I purchased this furnace a little over a year ago. I first disliked how expensive it was, but the salesman assured me that it would be good for a split level house. However, this is not so; it barely regulates the air in my basement. I have not had to repair it though.
Published: October 3, 2020
pickhvac.com Edmonton
Source: pickhvac.com

I am delighted with this furnace. I bought it a little over a year ago. I p
I am delighted with this furnace. I bought it a little over a year ago. I previously used a brand that wouldn’t heat past 70. However, with the Payne furnace, my house is now warm and inviting. I would gladly recommend it to anyone in search of a good furnace.
Published: November 3, 2020
pickhvac.com Chicago
Source: pickhvac.com

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