It's great to have options. It's even better when you have help selecting compatible products designed to work as a complete system for the highest levels of comfort and energy efficiency.

Air Conditioner Repair

Payne manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Payne appliance repair from experienced professionals, your local Appliance Helper can help.

Payne Central air conditioner not cooling 
The control board sends a low voltage signal to the contactor. When the contactor receives the signal from the control board, it closes the circuit, sending voltage to the condensing unit components. If the contactor is defective, it will not provide voltage to the condensing unit. To determine if the contactor is at fault, use a multimeter to test the contactor for continuity. If the contactor does not have continuity, replace it. 

Payne Central air conditioner is noisy or loud 
The condenser fan motor has bearings that can wear out over time. When the bearings are worn out, they make loud noise. To check the bearings, try rotating the condenser fan motor by hand. If the motor does not turn smoothly, replace it. 

Payne Condenser fan motor does not run 
If the capacitor is defective, the fan motor might be noisy, overheat, or not run at all. To determine if the capacitor has failed, inspect the capacitor. If the capacitor is bulging or leaking, replace it. 

Payne Condensing unit does not run 
The wall thermostat has contacts in it that control the furnace. If the contact fails it can result in the furnace & condenser unit to not run at all.

Furnace Repair

Payne manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Payne appliance repair from experienced professionals, your local Appliance Helper can help.

Furnace not heating 
The igniter gets very hot and glows bright orange to light the gas burner. If the igniter fails or cracks, the furnace won’t heat. To determine if the igniter is faulty, remove the igniter and inspect it for cracks. If the igniter is cracked, replace it. If the igniter is not cracked, use a multimeter to test the igniter for continuity. If the igniter does not have continuity, replace it. 

Payne Furnace is noisy or loud 
The blower wheel blows air out of the furnace and through the house. The blower wheel is attached to the blower motor shaft with a set screw. If the set screw is loose, the blower wheel will wobble on the motor shaft, and the wheel will be noisy as it turns. Check the set screw to ensure that it is properly tightened. Next, inspect the wheel for damage. If the blower wheel is damaged, replace it. 

Payne Furnace starts then stops 
The flame sensor monitors the burner to detect whether or not a flame is present. If the flame sensor is defective, it might fail to detect a flame. If the flame sensor does not detect a flame, the control board will shut off voltage to the gas valve to prevent the furnace from heating. Sometimes, if the flame sensor is dirty, it will fail to detect a flame. Try cleaning the flame sensor with a fine abrasive pad. If the furnace still doesn’t heat, replace the flame sensor. 

Payne Furnace blower not running 
The blower motor blows air through the return vent, past the heat exchanger, and into the home’s venting. First, make sure that power is getting to the motor. If power is getting to the blower motor, but the motor does not run, the motor may be burned out. If the blower motor is burned out, replace it. If the blower motor hums, check the blower fan to ensure that it spins freely. If the blower fan is unobstructed but does not spin freely, replace the blower motor. 

Payne Furnace blower runs all the time 
The control board has relays that regulate the voltage to each component in the furnace. If the relay that controls the blower motor fails while it is closed, it will send continuous voltage to the blower motor, causing the motor to run continuously. If the control board is at fault, replace it.