I purchased this model of Speed Queen Washing machine (as a set with a Speed Queen Dryer) in September of 2011. And almost 9 years to the date, the washing machine bearings froze and burned the belt. The machine cost me $706 in 2011 and another $150 for a technician to determine the bearings were frozen. I wouldnt expect such low life expectancy from such a high end washing machine. And as such, I wouldnt recommend this brand to anyone. My next machine will be a Miele or Bosch. I hear they are still producing high quality and most importantly DURABLE products. Very disappointed!

I really like my Speed Queen. I had a new LG front loader before. My clothes just kept getting dingier and dingier. But when I switched to speed Queen they were so much cleaner. It has all the settings you could want. From gentle cycle to permanent press to regular. You just can't beat the good old agitator.

I love my washer Model # AWN412SP111TW01. It washes great and it is much better than the ones with all the fancy technology features on them. This washer operates more like the washers I used to have and it washes in an appropriate length of time. I love the fact that this washer does not have the feature that locks your lid when you start your wash. My washer is more like the way washers used to be built years ago and not just some fancy technology that quits working right after your warranty goes out. The only thing that could be improved is that the water could be spun out a little more so that the clothes are not quite as damp when the wash cycle is over. This isnt really a problem but just a preference for me.

I purchased a New Speed Queen Electronic Front Load Washer and matching dryer in 12/16. I have had problems with them since day 1. The washer is not wringing out the clothes causing issues with the dryer. The washer drops fabric softener into the wash cycle so the clothes do not come out soft. I have had 8 service calls so far and they have fixed NOTHING! I am getting ready to contact the Attorney Generals Office to see what can be done. This washer is supposed to last for 25 years and be fully warrantied for 5. I am so unhappy with Speed Queen and Freds Appliance who sold me this JUNK.

Our Maytag dryer died & they could no longer get a circuit board for it. It was the 2nd time in 5 years to need service. We had the top of a line Maytag washer & dryer. I asked the repairperson what brand he would recommend & he stated SPEED QUEEN. He said they cost more but are very well built. They are the same ones in laundromats. I read the reviews & found the TC5 model. This is an old school, simple controls & will last 20 years washing machine. We bought the set - Washer & Dryer. The appliance person mentioned they are hard to keep in stock because of their reputation.

I was shocked to see the low ratings on this site. I breed Golden Retrievers and to put it mildly I wash dirty stuff. From muddy dog towels to poopy puppy pads. Dirty Stuff! My Speed Queen (TC5000WN) does a wonderful job on my dirtiest loads. It washes faster than my old machines, (GE & Maytag) and has an option for a larger fill. It is a workhorse, which is what I want in a washing machine. I had an LG Front Load washer and hated it! You cannot properly soak anything, and I was constantly cleaning the rubber gasket to keep it from smelling.

Updated on 04/28/2021: We purchased a TR5 Speed Queen washer/dryer in June 2020. The washer has never worked right and the place of purchase Big Sandy Dublin, Ohio keeps sending out repairman that cannot fix it. Yesterday we had a 3:00 appointment after waiting another 2 weeks and repairman canceled. Next month the washer warranty will run out and I’m wondering if that’s the goal. I will never buy anything from Big Sandy or Speed Queen again. They don’t treat the customers right or back up their product. I’m reading many customer complaints of these newer speed queen appliances not working so this is definitely an issue they ARE aware of... There needs to be a recall and these customers need refunded the money they spent on these appliance lemons!! I spent the extra money for the speed queen name and quality and I’m now regretting it!Original Review: BUYER BEWARE???? Warning on buying Speed Queen appliances.??? We purchased the TR5 washer and dryer around this time last year. Almost immediately the washing cycle would stop and 4 lights come on simultaneously. The repairman have been to our house 3 times and the last time they replaced the control board but that didn’t fix it. Now they’re saying it’s a balance issue. We were sold a lemon and I have asked for a refund since we alerted them to this problem from the very beginning. I was told in an email that the manufacturers warranty covers repairs; there are no provisions for returns/exchanges so I’ll have to keep the lemon they sold me! I spent the extra money on this set because of the Speed queen name and quality and I’m deeply regretting it. I will NEVER buy a product from this company again nor will I recommend them to anyone.

I can choose the amount of water I need for the size of laundry I’m washing. It cleans a very large or a small delicate load equally! It is quiet and very user friendly. And best of all, it’s faster than the average washer even when I use the twice rinse cycle.

We bought this because it was big and the salesman said it was reliable and it fit our budget. So far so good. It seems to do a pretty good job cleaning our clothes. Our old washer and dryer were Maytag and they lasted 22 years and cleaned well. At the time we were buying new ones we needed something less expensive. They seem to be doing a good job.

I made a HUGE mistake not taking my Whirlpool W/D set to my new house. I had heard so many wonderful reviews about Speed Queen - workhorse, great warranties, etc. Now Im stuck with a horrible washer and disgusting mildew smell. I contacted the dealer - the mildew problem is not covered by the warranty. They suggested I contact Speed Queen directly which I did but never received a response. Ive tried everything - vinegar/baking soda, Affresh, always leaving the washer door wide open - nothing works. Twenty years ago I purchased the first front load washer Maytag made. It had the same mildew problem and Maytag contacted me ahead of me contacting them! The problem was fixed at NO CHARGE. My opinion - dont buy Speed Queen.

Brand new commercial grade dryer bought new in Summer 2018. Consistently will not dry clothes in one cycle. My salesman highly recommended Speed Queen along with many friends. Inefficient to have to dry clothes 2 cycles on a high end machine.

Purchased my set 1-8-18, was told by the salesman this set is laundry mat quality and it’s backed by a 10 yr warranty. If it breaks Speed Queen will have a repairman in your house the next day. I said man that’s good, the set was pricey but I liked the warranty. Well, as usual that turned out to be horse **, the dryer went out. I called Speed Queen and was told, “We don’t fix nothing.” We look for somebody local to fix. Speed Queen should pay me the 3000, I have in their overpriced fake warranty that they are selling.

After one year I had to wash my clothes by hand. The Speed Queen model AFNE9BSP116TW13 totally stopped working. It took almost 2 months to get a service person to repair it. Then to add insult to injury the Alliance customer service Chat was a total joke, no response even though I was number 1 and so was trying to get through on their phone number. I hung up after 25 minutes. I need moving bolts and cannot find anywhere to get them. It puts me at risk for totally damaging the machine in my upcoming move. The dealer lied to me about it being a 10 year warrantee. When the machine broke down I opened up the sealed package (no manual) and it said 5 years. The dealer denied he ever claimed it was a 10 year warrantee. What a racket.

We LOVE our Speed Queen TR7 washer and dryer system. Dont be misled by negative reactions based on how it washes. This washer does not drag expensive clothing through the washer like machines of the past. Rather, it moves the water at high speed around the tub and through the garments. The end result is the best wash AND gentler on clothing. Weve had fantastic results. Heavily soiled clothes from yard work and gardening came out beautifully.The machine is very sophisticated with so many options for wash settings. Im enjoying the process of discovering how to wash different clothing in the best manner possible - which this machine does. Theres an extended soak option available along with a pre-wash cycle. You can even delay start the machine so that the washer sleeps until you want it to start. This allows for the ability to have the wash finish just as you arrive home which in turn eliminates standing wet clothing. Then just toss the clothes immediately in the dryer and the wash is done! (Not leaving the clothes in the dryer after they dry helps greatly reduce wrinkling.) Thorough cleaning PLUS preserving expensive clothing makes this the best washing system available.

This dryer consistently takes at least two cycles to dry clothes. The exhaust duct has been checked to be clean and Speed Queen serviceman has stated there is nothing wrong with this dryer. We bought this brand because they are the brand you see in laundromats and it has been reliable but I hate to think of the money wasted on drying each load at least twice.

We really love how simple this machine is to operate. I love that you can fill up the tub and soak stuff without it automatically getting rid of the water you have in the tub soon as you decide to shut off. The other type that are top-loading but are similar to front loaders they would always empty out the tub in. That isnt what I wanted to do. I love this machine because it works like the machines I grew up on where you can start and stop it wherever you want without it emptying. Does a great job washing our clothes no matter what cycle we use. Definitely would recommend.

Not happy with the washer. Purchased to replace LG that was destroyed when my home burned during the N. Calif wild fires. Completely new home and just moved in. The washer has suds coming up the Drain, stand pipe during the spin cycle which overflow down the wall and onto the floor. The rubber adapter supplied to defuse this problem lessens but does not eliminate it. Online search shows this is a common problem with this washer as does the fact that Speed Queen has developed a adapter to defuse the suds problem. Unfortunately the solution is inadequate. Im considering taking the 2K loss paid for the washer and dryer to save on home repairs down the road. My suggestion is to look elsewhere for your washer.

I bought the Speed Queen for several reasons, their reputation, it was made in the USA (I thought) and the reliability. Ive had this washer over two years. It washes without issue. I can wash a large comforter with no problem and I havent had any service needs. HOWEVER, it DOES NOT get clothes clean. Ive tried switching detergents, smaller loads, everything. It simply doesnt get the clothes clean.Also, on Normal Wash, they should tell you that that means COLD WASH. There is no way to wash Normal on hot or warm, even if you have the temperature setting on hot or warm. It washes cold, ice cold. Prior to purchase, I did research and there was another Speed Queen that had reviews of not getting the clothes clean, but it was not this model. Add the TC5 to the list of disappointing washers. This washer was 3 times the price of washer with these options. Speed Queen is very basic. No fancy bells and whistles. What a huge waste of money. I do not recommend this washer and after my experience and I dont recommend Speed Queen.

My husband surprised me with the Speed Queen washer (TR7) and dryer (DR7). The washer is fabulous. The dryer is awful! The metal plate in the back immediately turned black as it was burning our clothes. We cleaned the vents, replaced the panel and started drying everything on delicate and it is still burning our clothes. Called the store we bought it from and a technician called us and said it would be $150 to come out and basically told my husband it was user error and all the panels turn black. I am not spending a 1/3 of a new LG or Samsung for a tech to come out and tell me user error. All my boys underwear, socks, multiple shirts, countless blankets/comforters and 3 sets of sheets are burnt and ruined. Do not spend the grand on this dryer! My 8 year old Samsung dryer ran circles around this one - we should have never gotten rid of it!

Purchased Speed Queen washer and dryer from Orvilles in Buffalo New York. 4 years later the heating element stopped working. 10 day lead time for part and half the cost of the dryer. Will never purchase a speed queen again, piece of junk.

We purchased new washer and dryer from Speed Queen base on Old School performance recommendations. The washer seems to get overloaded when there are 2 or more pairs of jeans in the load being laundered.

I paid a little more, but I LOVE my Speed Queen. It's reliable, I can wash a big load and it gets my clothes clean - it fills up with water. The washer I had before this one was a "water saver", filling up only about half way. My clothes didn't smell clean, so I started washing only half a load at a time. Not much on energy savings, uh?

I had this same washer before they redesigned it and it was the best washer I had ever had, LOVED it! But the redesigned washer is awful. I hate to say that, but it is true. I have had it less than a year and the spin cycle doesnt work. Nor does it clean clothes! It may be easier on clothes, but who cares if they are dirty. It doesnt spin the water out and clothes have to be dried twice. How is this easier on them? I wish they would bring back the old washer! Since my expensive Speed Queen has been a total disappoint, I have purchased a new washer with no computer parts and an agitator that isnt just for looks!

I purchased a Speed Queen top load washer 5/14/2018 ran 60 loads and it broke. Called Speed Queen and they said I have to get service thru the selling dealer which is 200 miles away. They have no authorized service company within 200 miles of me. Dont buy Speed Queen!

Purchased a Speed Queen washer & dryer from Gerrits Appliance in Grand Rapids Michigan. Both appliances have all of these light brown spots on them. Gerrits came out once to clean them but they only returned. Have been trying to get Speed Queen/Gerrits to take them back to no avail. Also, when drying clothes when you open the dryer door the lint gets all over the clothes. SQ sent me something but I already had one which does not work. Also, the timers are so quiet you cannot hear them when the cycle is done on either the washer or dryer. I have never had such poor service from either place, but especially SQ. I spoke with a man by the name of John and he did absolutely nothing. I then left two messages for him but he never returned my calls. I would not buy another SQ. Both appliances and customer service are worthless. Be very careful before you buy.

We’ve had the washer since February 2021. It works great. Dont have any problems but the start button. Its the same button to pause it, that’s ridiculous because its so sensitive you cant even touch it without it going to the pause! Youre supposed to hold it for three seconds to pause but it doesnt matter. It just keeps beeping, so annoying, really think it should be a different button! I dont even want to use. We it paid way too much for it to be like that! I know Im not the only one having problems with that button!!!

I purchased a new set of Speed Queens on 2/28/17. These are commercial grade Washers & Dryers. I have NEVER had a problem with other dryers and a friend raved about her new Speed Queen product so we decided to look into them. Since purchasing this “High Efficient” washer and dryer I have had to dry my clothes, towels, etc. twice each time. How efficient is that? I had a repairman come out. He told us the problem was in the vent. My husband had cleaned out the vent before he showed up so afterward he did it again and was given the ‘all clear’ from another service. The Speed Queen repairman came a second time. The only thing he could tell us was that there was nothing more he could do and it’s something we have to put up with. What??? Put Up With??? Not acceptable. Today we had another repairman come out to test the heating element. His answer was the heating element was not running as it should. He will order a new part. WHAT??? A new part on a brand new Dryer? Now I realize I said it was purchased in February and this is November but please take into consideration that we are gone from June-October so this dryer was not in use at that time. This is totally ridiculous. I can’t believe Speed Queen, a company that is supposed to be the Number 1 seller of Washers & Dryers, would not replace this unit. So wrong. I will NEVER buy another one.

Very first use of this dryer with only a light, partial load, and either the belt or the pulley broke! Actually, for the record, not VERY first use, as I tried it briefly after installing it with no load just to make sure all was well. It survived that initial test, but not with clothes in it. Very disappointed. The seller is going to make it good, but thats besides the point. For $950 I expect a product to actually work.

I know a lot of people start by saying this but, I RARELY write reviews. Good or bad. After becoming frustrated with our Whirlpool Cabrio washers lack of cleaning ability I took the advice of our repairman and purchased a SET of Speed Queens washer and dryer. That was less than 8 months ago. Didnt even NEED the dryer but hey Get the matching set. Speed Queen has always had an impeccable reputation for quality and reliability. Short story about the washer- Speed Queen washer does average to poor at cleaning on any temperature. Control knobs are basic and there is no way of telling how long your cycle will take. I mean NONE. Long story on the dryer- After just a few weeks the dryer knob was not lining up correctly with the corresponding cycle and it was taking a minimum of 2 full cycles to dry most anything. I was literally guessing where I was in a cycle and hoping for the best. The dials are all made of cheap plastic (unlike their older, more reliable models) I have now had the same knob, timer and other parts replaced FOUR TIMES. The last time was one week ago and it has already happened again! FIVE TIMES in 8 months. I am beyond frustrated. Hence my review. I called the only number I can find for Speed Queen that seems to relate to customer service. I was told that to get a replacement machine I had to go to the dealer and not through Speed Queen. No one wants to take responsibility for an obviously defective machine.

After trying to find this washer in stock for months I finally found one... They had just received 3 and had 2 people on their way to get one... We jumped in our truck to go purchase one and was the first ones there (an hour away) got it in place and I have been washing everything in site... After going through 5 sets of front loaders of various brands.. GE, Whirlpool, Kenmore, Maytag and LG... what a relief to have a machine that finally gets the clothes clean... I can pre-soak and everything comes out so clean... very basic controls (which is a nice change). We are very impressed with this machine and the quality. Waiting on the matching dryer to come in... But I couldnt be happier with this washer.

It has been 4 weeks and still have no working machine. I bought it in 2015 and have had no trouble with it until now. It seems it is impossible to get parts and when Kettle Moraine Appliance gets the parts they are shipped wrong or just cant get them. Not sure who is to blame but going to the laundry when there is a perfectly good washer right here in the house is frustrating and expensive. Machine works good, just POOR service and no help from either company. Would I buy another Speed Queen, NEVER.

When my five-year old (Whirlpool) top loader died last week, I asked the repairman who pronounced it dead what kind of machine should I buy. His answer: Speed Queen. He didnt even have to think about it. I followed his recommendation and bought a Speed Queen TC5 top loader. The options are simple, but the cleaning is effective. You dont need the control panel of a washing machine to look like a rocket launch control. There are some hints, however, to get the maximum performance from the machine.

Ive gone as far as to check with engineers at parent company Alliance Laundry. The only water temperature options for regular cycle are HOT and WARM. Up until now, Ive used cold water for most loads for a lot of years and now just waiting for my clothes to disintegrate because they havent figured this out. Absolute worst commercial washer.

We purchased a Speed Queen washer and dryer for our new home in December 2017. I was surprised to see that were making these for home use as I used to work for a man who had several commercial washing centers in Philadelphia. These were the best machines ever. Now after using this for a few months it takes so long to dry towels and when washing new towels this week they came out with all kinds of pulled loops on towels, hand towels and washcloths. Very disappointed with this dryer. Washer also does not have a longer time to wash. Only 29 minutes max for heavy duty. What’s up with that?

Huge, clean laundromat that has all you need. The staff is extremely friendly and helpful. I highly recommend Speed Queen for your next laundry day. The dryers are huge and the washers cleaned clothes very well.

My husband and I bought a Speed Queen Washer in 2018, might I say it was not cheap. We had heard good reviews and wanted to get one that would last. We have now had it two years and now I am having to wash each load twice to just get most of the stains out of the clothes. My husband is a farmer and can go thru two to three pairs of jeans a day depending on what he is working on. For what we spend I could have bought a cheap one every six months for what this one cost. If you are looking to do heavy duty laundry the Speed Queen is not for the job.

I purchased a new Speed Queen Commercial Top Load washer and front load dryer in June 2016. Within a week I had service come out to try to fix the thumping in the dryer. Repairman came out 3 times and decided I needed a new drum! That helped but didnt really fix the noise. Today, Dec. 2019, the repairman told me my washer needs a new motor and some other parts, that is why it wont start or just cuts out. It trips the circuit too. Ive had clothes with water sitting in the machine for a week waiting on the repairman to get here to fix it. He had to install new roller bars in the dryer for the thumping, and I guess we will see how long that lasts. I am very disappointed in this set. I want my old Maytag set back that I had been using for 15 years with no issue, but the buyer of my house wanted them so I let them go. I should not have done that. Today I paid $157 and who knows what the washer repair will be.

Purchased our Speed Queen top load washing machine based on reviews and the excellent recommendation from our expert neighborhood appliance store. This has been the worst purchase. I agree with the other reviews. Great - wash cycle is only 30 minutes but the clothes are not clean which is unacceptable. I have been left with smelly kids clothing, stains and loads. I couldnt tell have even been through a wash cycle, plus it’s noisy. There are even times when globs of the detergent have been left on the clothing. Not sure about the previous history of Speed Queen (which apparently was great at one time) as some have mentioned a contrast between older and newer versions. Our old front load Maytag cleaned just fine. Wouldn’t recommend but if you insist, you can buy mine (humor).

My mother normally used the Speed Queen ringer washer to wash clothes for 7 people on a regular basis and there were no problems with it as I recall. She was hospitalized for a while and that was when I used it when I was 18 years old -- Im now 65. It was a pretty basic ringer washer, but its features were fine at the time because me and my family lived on a small farm in the country. There really wasnt space for what was referred to back then as an automatic washer. So the ringer washer suited fine. The main features were a stainless-steel tub and the ringer. It was of course portable (on wheels).

I bought my Speed Queen Washer and Dryer (TR5) in August 1919 and I’m not happy with them! The day they were installed and I was told they were ready to use as they walked out the door, I did a load of laundry and found the control panel loose so I called and said I needed repair to come fix it. Then I threw in the very first load into the dryer and started it up and wow, what a racket it made! So I called service back and told them they needed to repair the dryer too. When service showed up two weeks later, they tried to tell me that the loose control panel was normal! Well, it’s not and amazingly it was fixed! The support rollers and Idler Arm Assembly had to be replaced on the dryer. I had them back to repair the washer last winter, but I don’t remember why. So repair was back again today for my washer that started to walk all over the floor. I was told that it was built up dust! Very little was cleaned out from under the machine!I was told to clean the feet, I needed to push back on that heavy machine to raise it and then put a block under it so I could clean it! Really, I am expected to raise that heavy machine and keep the dust cleaned out from under the feet? As heavy as that machine is, I want to know how dust can vent get under the feet! I am so disappointed in the quality of this expensive Speed Queen Washer and Dryer!

DO NOT WASTE YOUR MONEY. Purchased in October of 2019. From the very beginning there has been an undetermined leak. It appears that when in the spin cycle and the load is not balanced, but that is just my uneducated guess. A service rep has not been able to replicate the leak. I cannot use a spin cycle other than low spin. So much for warranty - the place of business where it was purchased (Dr. Appliance in Delmar, IA) has washed their hands and told me to deal directly with Speed Queen. That is a JOKE. Speed Queen has done NOTHING to resolve the issue - so much for the 10-year warranty! Now the Washing Machine wont even turn on. And by the way, most dealerships who service Speed Queen Appliances wont ever service if it was not purchased by them.

My wife & I had a top-load Sears Kenmore (manf. Whirlpool) Heavy Duty Series 60 washer we bought (along with the dryer) 2nd hand & used for 20+yrs, along the way replacing agitator dogs & 2 lid switches, and a couple of other things I can't even remember, keeping it going long after many would've given up & tossed it. Finally, sometime in 2017, it got to where it would cycle fully on only 1 of the main switch settings, so I had to decide whether to chance buying a new main switch at roughly $140 & installing it correctly, or take the plunge & get a new washer entirely.

Speed Queen worked quite well for me and for many years. It was an older model which may have been the reason it worked for so long and so well since older things seem to have staying power compared to today’s appliances. It was nothing special or brag about, just your average washing machine. It washed the clothes and spin them close to dry and thats all I or anyone needs in a washing machine.

I wanted a good reliable washing machine, like the good old days! It didn’t matter about looks, or fancy stuff, I needed a workhorse that would clean clothes with heavy usage. I couldn’t take a chance. Speed Queen is the brand used in laundromats. I got a Speed Queen, and couldn’t be happier!

I “inherited” the Speed Queen dryer with the bed and breakfast business I bought 9 months ago. It’s commercial grade, heavy duty. It drives me to distraction! Despite buttoning up the duvet covers (I live in Australia) things still manage to get caught up inside and from time to time, the duvet cover even manages to get turned inside out, as do the pillow cases. How on earth can this happen??? And then there are the many, many times the sheets get twisted up like corkscrews. How can that happen?? I’ve had many dryers in my lifetime, none as expensive as this one, but every single one of them was 100% better than the Speed Queen. I HATE IT! Do not buy one! Rosie **, Australia.

I purchased a 2018 Speed Queen washer in Sept of 2018. It was delivered mid October. I have not had a single load of clean clothing since. It has had problem after problem, and the repairman has been out four times in the last month alone. The washer fills with water, but doesnt agitate half of the time. When a load is finished, the soap and scent booster is still on the top of the clothing. We have been working without dealer, and Speed Queen, but so far all I have had is disappointment. I do believe they desire to help, but they have no idea why the machine isnt working, and would rather replace parts weekly than replace the machine. Never again!

Quiet running, cleans well, runs an average load in about 30 minutes. Spin is especially effective, resulting in shorter drying times as compared to our old Whirlpool. It has an upright agitator, a feature we wanted. Since Speed Queen has done away with the transmission, the agitator is fixed and the drum moves to swirl the clothes thru the water. It runs with a gentle whooshing sound instead of the old thrashing sound. So far, it has worked well. Our machine has analog controls, not the digital control panel. All the controls are marked understandably and are easy to use. My wife likes the delicate and hand wash cycles, something our old machine did not have.

Purchased a pair of coin-operated commercial washer and dryers both back in 2016 and had to return both after the washer started giving away free washes. All you had to do was press the button and it would start up again without coins. Service operators came out repeatedly until the west coast regional manager for Speed Queen came out: the mother board was even entirely replaced and still the washer would give away free wash. The dryer started out with a swishing noise with each revolution and would not stop. The entire drum was removed and replaced and the same thing repeated itself. It was rubbing somewhere but the service and SQ rep couldnt figure it out. Both machines were returned.Fast forward, November 2019 and my son buys Speed Queen washer and dryer hoping for the best. The washer fills with hot water to about 1/8 of the drum and then stops. Then the cold water fills the drum and by the time the wash starts, its not a hot wash, it is barely a warm wash. The hot water is shutting off too soon. And the dryer is doing the same thing again, it is rubbing somewhere as it makes it revolution. WHAT IS THE MATTER WITH ALLIANCE/Speed Queen products?!?! There seems to be no quality control. These are brand new machines with problems already out of the manufacturing company and theyre brand new? We are not pleased with these machines at all.

I think they are very good machines to use. Have used them at same washteria and were excellent in cleaning the clothes. Only once in awhile they were unreliable when were out of order!! They are dependable in getting the clothes washed and cleaned!! The machines are so quiet you dont even know that they are running until the light goes out and know that the clothes are done and ready to be put in dryer!!! The machines are so reliable and dependable that you simply cannot think of anything that will make you dislike the machines. I understand the clothes have to go in different cycles to get cleaned but you have to be patience until the machine stops!!

Updated on 10/06/2020: Hello, this is an update to my first review, July 2020, after three washers in a week, (all had a loose control panel) then told by manufacturer to schedule a repair date (for the new washer), this is the rest of the story, to quote Paul **... so in addition to the control panel being loose, the tub was always tilted and setting off the switches for unbalanced load. As I mentioned in the first review, I will be wondering what else will go wrong...turns out the tub was always tilted because the wrong type of springs were installed when built (green v.s. blue, if that helps anyone). They have been replaced. So the new machine was delivered july-23-2020 and finally fixed on sept 5, 2020.... or until something happens for being poorly assembled / built.Original Review: I purchased a Speed Queen washing machine, tr5003wn, a month ago. There was a 3 week back-log for delivery. In the past week, I have had 3 of these machines. On the first one delivered, the control board, the part with all the knobs was very loose and wiggled. I called the appliance company, they sent a replacement 4 days later, out of the box, the second one, same problem, I said take it back. The 3rd one, delivered today, July 28, 2020, has the same issue but not as severe, so I kept it. I called speed queen, they said call for a repair, but I will need to register it online first, then schedule a repair. I was told that management will be informed and call the factory. My concern is, what else was not screwed/bolted together properly? Now left wondering what else will go wrong? A leak, a loose wire to cause a fire or blow a fuse? Whats the point of buying made in America, when built like, made in China, ggrrrrrr. There was nothing wrong with the way machines were built 20 years ago. I miss my old Fisher & Paykel, but now they are owned by China. I realize companies had a down-time due to covid, and companies are trying to build things so fast and get them out the door for a back log of orders, someone forgot to tighten down the screws? I purchased this brand based on reading a lot of reviews, hoping to get machine that will last many years, now I will just wonder/worry, for how many years, when will something go wrong with this machine. :-(

We bought this commercial washer for our apartment complex which we manage. Within 10 days of installation the machine was smoking and flooded the basement. When we contacted customer support, they said they would come out to repair it. It has now taken 3 service trips, and 6 weeks to try and fix the machine. Our tenants have been without a washing machine for nearly 2 months now, and they still refuse to simply replace it. I am extremely dissatisfied with this washer, and believe it is a LEMON! Customer service should replace it, as this is a huge inconvenience for us - but they still refuse! We are very frustrated over here.

I have used this washer for over a year. The tub barely fills to 2/3 and I was told by customer service this is because of government regulations. Very annoying if you would like to wash what is normally considered a full load. My MAIN COMPLAINT is the problem I have with bedsheets becoming literally knotted and twisted so badly that I must continually monitor my washer as if a naughty child! I’m over babysitting my washer.I have tried so many techniques when washing bedsheets, one at a time with small miscellaneous clothing or pillowcases, a top and bottom sheet with a few other items. Ninety percent of the time I’m untangling sopping wet clothes so they will at least be clean, as well as monitoring the rinse cycle. Has anyone found an answer for this problem?

Tried to wash clothes this week, burning smell is coming from washer. Does not spin. Machine is 4 years old. Bitter Neumann tells me it is no longer under warranty. Warranty should be at least 5 years for this kind of problem. Disappointed. Poor design. Will not buy another Speed Queen. Machine is extremely heavy and very hard to take up and down stairs.

We bought our Speed Queen washer (TR3000WN) through Amazon in Oct. 2016. This is the old school model; not computerized. Formerly we went through several brands and models of different big-name washers, some of which were rather expensive, and most of which lasted only a few years at best. While many of the reviews of the newer Speed Queens seem to indicate that the brand is no longer as good as it once was, I can attest that so far ours has been WONDERFUL. IT WASHES THE CLOTHES. We live on a farm and have lots of dirt. The Speed Queen does not play around, but washes the clothes quickly and gets them clean. Our former eco-friendly washer took FOREVER and still did not do as good a job. I recommend this particular model of Speed Queen, if you can find one.

September 2018 we purchased the new washer. We had heard that they were a top notch machine since they were considered commercial. Well last night we had the machine shred plastic into our drum. We have no idea what happened. Today is Sunday so I have to wait until tomorrow to contact the supplier for service. Since the shredding of plastic was so bizarre I decided tonight to read some reviews to see if anyone else had this issue. Lo and behold sure enough Suresha of San Anselmo, CA posted a review about this exact same issue on Jan 20, 2019. Seems this machine is a lemon and defective.I will be taking this information to the store where we purchased our machine. I do not even want to go thru what she already went thru. I will see what our distributor does to correct this problem but I dont see anything other than replacing it with a new machine and even that based on the other reviews I have read about Speed Queen I dont want to stay with Speed Queen but I may have to just to try and get some of my money out of it.

The Speed Queen washer is a dependable machine that washes the clothes perfectly and has a large capacity. Its operation is quiet. The large agitator distributes the soap throughout the entire load. It is solidly built and I would highly recommend this manufacturer.

My husband and I have been trying to get our dryer fixed for 2 months now. Every time I call Speed Queen to get an update, they tell me the part needed is on back order. It has been two months and this situation has forced us to spend lots of unbudgeted money at the laundromat. Speed Queen hasnt tried to offer us any alternatives to our situation. Our washer also had an issue when our dryer stopped heating, as well. It wasnt dispensing fabric softener into our laundry and kept it retained in the area it was poured into. I was able to find someone to fix it rather quickly.These appliances came with a seven year warranty, so I submitted a claim to be reimbursed for the repair on the washer several weeks ago. I have received nothing to date. We have only owned this set for two years. That is SAD, given Speed Queens reputation of having good quality, long-lasting products. This is why we purchased this brand in the first place, but are obviously extremely disappointed that the standards they advertise are inaccurate. We will NEVER own a Speed Queen appliance AGAIN after this horrific experience.Customer service isnt the best either. One of the agents I have spoken with during this long and drawn out ordeal told me that they had changed their policy regarding reimbursements and tried to tell me because I had to get a third-party person to fix my washer, that they werent going to reimburse me. I have emails I have saved which contain another agent telling me I COULD get a third-party person to fix it because the service people they recommended refused to come to my area. How CONFUSING and UNCARING. Even the agents arent on the same page. The one who tried to tell me they wouldnt reimburse saw that the claim for the washer had been approved despite what she had previously told me. Unfortunately, it has taken 2 months for us to realize Speed Queen isnt the company we thought they were and we regret ever doing business with them. Buyers BEWARE.

Spent a lot of time researching a new gas dryer as I discovered that Samsung & LG are not considered great buys with the service calls that ensue. As a previous Samsung owner I was particularly concerned about quality. Found that Speed Queen had a pretty good reputation, was made in the US (Wisconsin) & had options of 3, 5 or 7 year warranties depending on the model. Chose the 7 year model & was very excited to try my new dryer. It stopped working on day 1. The sensor settings would not work. Called for service & was referred to one of their service companies, they came & assessed the dryer, it needed 4 parts, a board, a thermostat & two sensors. I was told the dryer would work just fine on regular settings until the parts came in. That was not true. A week later it stopped working on any setting. Called the servicer & Speed Queen, another service call, another part, the ignitor was bad. Here is the part that is truly sad. Speed Queen customer service has still not managed to get a manager from their company to give me a call. They are rude, absolutely indifferent to how poorly this looks for their brand. I see no pride in their company name & no effort to attempt to make a customer happy. Its like you are bothering them. I can accept defects, indifference is not acceptable on a 2 day old dryer regardless of the warranty. They could not even be bothered to get the correct parts to the repair team. Im truly disappointed & disgusted at their customer service teams attitude & their management teams inability to actually manage. If you manage by hiding behind your customer service team, you should not be a manager.

Bought matching set in April of 18 after much research. Was not aware of redesign which changed everything! Reviews were based on 17 models and older. This washer is loud... Filling, running, just loud! Does OK job of washing... Just OK. Failed to start several times. Technician says sometimes computer board goes to sleep... Thats nice. Paid way too much to have sub-par performance right away. Better honor that long warranty they have. Thought we had made a long term purchase. Dont take my word for it. Check the web and YouTube videos. Made in U.S.A. used to mean something. Too bad.

This washer was bought in November 2019 and started malfunctioning in June 2020. It refused to go to the rinse cycle. After several calls to Speed Queen they said it needed repair and recommended a repair service. After over 4 months of waiting, the motor has been replace along with a main computer board and still the machine wont work. they are coming to replace a second computer board today. thats three parts being replaced in a machine that is under a year old. Ive had washers over a decade old that never needed parts replaced. Speed queen refuses to replace the machine. Their warranty only covers repairs, not replacements. Even if its made in America its still garbage and a lemon that should never have made it to a showroom. This is what happens when sales top quality control. its the most expensive machine Ive ever owned and the absolute worst. Stick with Samsung, Whirlpool, anything other than Speed Queen. Dont believe the hype and advertising.

Prior to purchasing this Speed Queen AFNE9B-AWo1 Front Load Washing Machine we had an old LG 10kg machine and as we are in our 70s decided to pay the $3.5k so the machine would outlast us. Unfortunately lasting ability is no use if it doesnt do the job. IT DOES NOT CLEAN YOUR CLOTHES! This machine has NO lint filter so flecks of lint cover your freshly washed clothes and in the folds of the clothes there is often dirty marks which have to be rubbed off in a clean tub of water despite using the second rinse cycle on the machine. My advice is AVOID THIS MACHINE at all costs.

My 25 yr old Maytag still worked and sold for $100 on Letgo. My washer of 20 yrs was broke and I wanted a matching set. My first in 50 yrs of marriage. $2,000 later what a mistake. The same day the dryer made such a loud banging noise that I called the salesman right away. Got service two days later. It started again. I should have had it replaced then. Because it never waste solved but after warming up it would stop. Now six months after warranty is out the timer won’t turn off the dryer. It ran for four hours before I realized it. Lakeview Service came out on the washer problem was very rude and abrupt. Do not use them. He wanted to charge me a service call charge. The washer was a yr old and Speed Queen advised me to call them. I am a married 70 yr old only user of this machine and so very disappointed in this Product. Buyer Beware.

I used a Speed Queen triple load washer at the laundromat. I think they work well and takes about 25 minutes to wash everything. I like the size of it. I can fit a lot of clothes in the triple size washing machine, and it seems like it holds a good amount of clothes. I try to put as much stuff as possible in there so I dont have to pay as much money. But when its full it doesnt seem to want to wash all the clothes.

I have been waiting for an element for 2 months for my dryer. Of course due to the pandemic it is on back order. I was told when asked about a replacement to contact the retailer I purchased it from. The would not send them a return authorization. When I asked for a manager the rep refused and hung up. I am spending money going to the laundromat when I have a dryer at home. I wish I could give them zero stars at this time. They don’t deserve not 1 star!!!!

We purchased the TR5003WN washer and dryer only seven months ago and the washer has already broken down three times and the dryer has also broken down. To make matters worse, the parts they need to fix these machines are on back order indefinitely so we are just without the use of a washer and dryer even though we are under warranty. Speed Queen via their retail partner has been non-responsive in helping to fix these ongoing issues. This is the worst buying experience, don’t go with speed queen.

It worked great. A super machine that lasted for years with no maintenance and never broke down. It was the perfect machine from day one until it outlived its usefulness. The only reason it was replaced was that it had become out of date. I liked the permanent press cycle. It always was gentle on my clothes and never faded them or caused any tears or rips. I still love it today. I would recommend it to anybody.

I purchased a Speed Queen washer and dryer set costing $1500. Reviews were great and thats how I made my choice. After installing the dryer, it never worked - would shut off after 3 minutes. After calls to the retailer and to Speed Queen, I was given, by Speed Queen, the names of 4 service technicians to call to service the dryer, all of whom refused. Speed Queen referred me back to the retailer and said to tell the retailer to contact their distributor. The distributor said they do not offer repair service. The retailer replaced the dryer. New dryer works great. I used the washer 4 times. The 4th time it would not agitate, spin or empty the water. I had to wring out the load of laundry by hand and suck the standing water out with a shop vac, taking about 12 trips to empty it. I am 67 years old-this was not pleasant.Again Speed Queen was contacted, this time by the retailer. Again SQ customer service referred the retailer to the same service technicians who again refused once they found out I live outside their city. Again SQ told the retailer. It would not authorize replacement and honor the SQ warranty which accompanied my washer and dryer. Why is a manufacturers warranty not the responsibility of the manufacturer? $1500 and at this point all I have is a working dryer. This is going all over social media if Speed Queen fails to come through and honor the warranty on this product. This is extremely poor customer service.

I recently was given an almost new Speed Queen electric dryer that was discarded due to a problem that was going to cost over $400 to repair. The problem was definitely a factory defect. The problem involved the factory leaving a component out when it was assembled. This model ADEE8RGS173TW01 was repaired by me using new parts and now works properly... I have an older Speed Queen washer and gas dryer in my house and they work great but this factory defect situation on an almost new unit makes me wonder if the factory has the proper QC in place to make sure new units will indeed last a long time. I work on washers and dryers daily and I have seen the good, the bad, and the ugly. Hope they correct this type of problem...

I have a commercial Speed Queen washer and dryer. Best ever. Front load washers are crap. Had a Maytag and a Whirlpool Duet. Both died within 5 years time. All plastic. The top load washers that don't have an agitator don't clean clothes.

I purchase a Speed Queen because I had the last one for over 30 years. I wish I had researched the new machines better. I bought a top load TC5003WN and it is terrible. It has very few options you can choose for yourself. For example, you cannot control the water level. It has a small and large load water level, nothing in between. The autofill barely covers the clothes in the tub. Ive had to wash my clothes twice and we are only 2 adults here who do not get that dirty. Secondly, the fabric softener gets on my clothes and again, I had to wash them again. There is no rinse only cycle on this machine. I have added water to the fabric softener to dilute it, but it still stained a nightgown. I wish I had my old machine back. Id spend whatever it took to get a new tub on it, at least I could control the washings. I really hate this unit. The only good thing I will say is that it is very quiet. Unbelievable that this made in America product from this company is so bad. Sorry to be so negative, but I wish someone had warned me about these details before I bought.

Our machine is less than eight months old or machine and we have two major problems. First the inner plastic ring is falling apart. We have chunks of plastic in our clothes. Eventually the entire ring is going to break down. Our second problem is we have a internal water leak in the tub. Fortunately we have a plastic liner under the machine, otherwise our wood floors would be ruined. We are called Speed Queen twice and talk to someone by the name of Tim, who seems to have absolutely no information on anything. We had someone come out to repair the machine and we were told we should just get a new one. It’s in pretty bad shape. He came out again the following week and was told that he had to replace the tub the liner and and find where the leak in the tub is. Today a week later we called Speed Queen. Spoke with Tim once again to find out what the status of our parts and repair was. He knew nothing. We called the appliance repair place directly and they are trying to track our parts but they said Speed Queen sends things through some super cheap delivery service not a UPS or FedEx and it’s hard to even find out where the parts are since there’s no tracking number. Meanwhile every time I do a load of wash there’s white chunks of plastic in my clothes. Oh and I forgot to add the machine makes these horrible clanking noise as well. That’s important. Anyway I thousand dollars for this machine what a joke customer service from Speed Queen. Disgusting. Do not buy this machine or actually anything from Speed Queen.

I could not be more disappointed in an appliance, and Ive been buying them for my home for over 40 years. We had our Speed Queen dryer one month (!) and it stopped working. Cracked terminal block. Part not in stock! Long wait for repair.

We have owned expensive LG front load and numerous top load washers and dryers over the years. I read several negative reviews of the 2018 Speed Queen washers and dryers, following its redesign. Made in America means a lot to me, this along with the 5-year parts and labor warranty is the reason we decided to pay up for the Speed Queen 5000 series washer and dryer and give them a try. We decided to purchase this model because it has 6 cleaning cycles and easy to use knobs vs. the push button control board. We are very pleased with the performance of our new appliances. The washer is quiet, and exceeded our expectations in cleaning our clothes. Every load has came out clean and smells nice. I believe this is the result of adequate water usage and Speed Queens design to push water along with the cleaning agent through the cloths. The only con I see with the washer is it has a safety lock while in use that requires you to pause the cycle to add items to your wash. The dryer is efficient, my clothes are usually dry in 35 minutes.

We have had both the washer and dryer for seven years with no problems or service calls. Ten year guarantee on the washer is comforting and they both perform at a quality level. The only complaint we have is that the washer does not have a buzzer, but the dryer does.

Very, Very, Very, Disappointed. Lousy cleaning - Lousy Drying. Terrible, Terrible equipment. Washer and Dryer do not work as I expected. They are noisy, do not wash or dry clothes very well. I have owned FOUR sets of Washer Dryers over the last 30+ years, leaving them in the homes I move from. Washer has ruined some of my clothes, even on the delicate cycle! The clothes are almost dripping when the wash cycle is done. Soap does not get dispersed very well, with soap splotches on cotton items. On top of lousy functioning, the top of the top loading washer is warped. The manufacturer says they make them that way on purpose. WTF For???? GIVE ME A BREAK - BUILT WITH A WARPED TOP??? Most money I ever spent for a washer and dryer and I feel like I have been had.

Best washer and dryer ever made - by far superior to any other on the market!! Reliable, dependable product - have had for more than 4 years with no service required. Would purchase another Speed Queen before any other on the market.

We got this washer because our previous cheap one stopped working after 3 years. We got the very expensive Speed Queen on the advice of the repair technician who didnt think our other relatively new washer was worth the cost of repairing it. So I asked for his advice on the best quality machine with the least problems and this brand was his recommendation. I am SO MAD we wasted so much money on this piece of garbage! Ive had it repaired 3 times already (owned it LESS THAN 1 YEAR) and Im going to have to have it repaired AGAIN because it is not draining water AGAIN. The repairman was literally here 2 days ago. It also doesnt get clothes very clean. DONT BUY IT. For reference I have a Model AWN43RSN115TW01 which is Product Code TR3000WN.

We bought the SpeedQueen Commercial Heavy - Duty grade Washer (AWNE82SP113TW01) & Dryer (ADGE8RGS113TW01) in Feb 2018. Washer Cons: Short wash cycle does not get clothes clean. Additionally, the timed wash counts down even as it fills. It may use up 5 mins of the wash time before even being full. Cannot chose warm in its default ECO mode- essentially very cold only. Ridiculously loud wash cycle.Dryer Cons: Wetness Sensor doesnt do anything. However wet the clothes are at the end of the timed cycle - thats how theyll sit. Clothes are often damp after cycle finishes. If were not home to immediately start the Fluff cycle, clothes sit damp for hours/days. In short, the limited number of cycle options dont dry clothes. Im very concerned about energy efficiency, but not drying clothes doesnt make it a better unit.I did a good deal of research on this product before purchasing and really hoped for a better than box-store experience. (My wife has been very kind in not complaining about my well-reasoned choice.) Technically, the units work; we have not had any non-functional issues as some have reported here. And we make adjustments to get clothes clean & dry. In short, I wouldnt recommend either product and we regret our purchases. I hope the American made brand can get their act together going forward.

Bought it yesterday at the largest hardware stores in Ohio... Hartville Hardware, after our front loader developed a motor board problem and didnt want to put any more $$ into it... Picked it up and dropped off our old one - nice to not have to worry about getting rid of it!!! Installation was easy - hose gaskets included - mesh screen for the inlet and standard for the machine attachment... no leaks - thats rare for me!!! Seven loads - various sizes - all washed very well - stains out (we have a 10 year-old so we do Spray-N-wash - have since she was 1... LOL) several pair of jeans along with towels in a load - no problem... Bought it on the recommendation of the service tech who was looking at the front loader... After reading all the comments on here - will give an update in six months... Thanks to all of you for your comments!!!!

Bought this piece of crap washer in August 2018. Since then I have had service on it 7 times and 2 complete drum and all the inside of tub replaced. Called Speed Queen and they said it was the technicians fault that it was not working right. So they sent another tub and tech replaced that too. This machine sounds like a jet airplane is taking off and you better have headphones when you do the wash. Why bother washing. Youre better off just wearing your clothes inside out as they would be cleaner than what this piece of $1000 crap would get it. Customer service specifically John in residential washers got his feelings hurt when I expressed my animus to him. He acted like a baby and threatened to hang up if I wasnt nice to him. I asked him to call Speedy Appliance and call me back when he did. I was told they had to get approval to call me back from his boss. My comment to him at Alliance was to ask him if he needed permission to use the phone. Please please DO NOT BUY THIS PRODUCT. I feel like throwing it on the highway with a huge sign of do not buy Speed Queen so everyone on the highway can see what a terrible product this is and let them know that Alliance who owns Speed Queen is a consumer nightmare. It appears that our dealer washed his hands of this situation. Why are they still in business if they cannot stand behind their product.

I really don’t want to give this rating a star but I had to select at least one. My one star is under duress. This machine doesn’t even deserve one star. I bought a top load Speed Queen washing machine a year ago and used the “eco” setting which didn’t rinse the soap out of my clothes and I developed a terrible skin rash that I had to treat with **. The customer service rep at Speed Queen said the “eco” setting is to comply with government regulations and I should not use it and I should always use the “auto fill”. My clothes never were clean, in fact they became dingy. The biggest test of all was that none of my dog toys ever came out clean, they came out with the same dirt they had when I put them in the washer. I called customer service at Speed Queen 3 times to discuss the machines disappointing performance... “Don’t use eco setting”. “Small loads won’t get clean if there’s not enough clothes in them”. “The machine is designed so that the clothes rubbing against each other will clean”. In the end after a year of frustration I bought an Electrolux and my clothes are clean again.

The Speed Queen is built to last, and doesn’t have all the options that you never use. The machine does a great job washing your clothes and spin drying them. It’s top loading and has a agitator which I like very much.

I had these appliances when my family was young (in diapers through grade school), and found them to be reliable and dependable. They were purchased more than 30 years ago in Columbus, NE and I chose them because the laundromat had that brand. I remember there was an extra prewash cycle that worked well for doing cloth diapers. I really liked the prewash cycle for rinsing diapers before doing their regular wash cycle. Alas! Few people use cloth diapers anymore! Then, as my sons got older, and into sports, I found the prewash cycle handy for tough, messy dirt and spills on their clothes. But when we moved to Sheboygan WI, we decided we would buy new appliances rather than move the ones that were over eight years old. The store in Sheboygan did not carry the Speed Queen brand.

I really thought I was getting the best! I who worked for Maytag owned a 34 yr old Maytag had no problems. As many folks know, Maytag washers are not the same. And, like many other did some research. Seeing that this units normally cost around $1,000.00 for just the washer, was getting great price of $833.24, Yeah! and that a price is crazy too! When I installed it. (And Ive installed my Maytag and Dryer 34 yrs ago.) I can install appliances. I felt really good. I had it for 10 days and its looks and feels very solid! However, the washer stopped or would not go into a spin mode. Only the two blue lights would flash. Since, I tried calling Speed Queen (no one returned my call). I researched YouTube to see how to do a Force Spin. I also wanted to make sure that my drain line was clear and no clogs. (No Clogs.)The next day, I drove over to the Appliance Factory and Mattress Kingdom Store to explain my Dilemma. I wanted to bring it back and purchase a Classic model and pay the extra $200.00. (My wife thinks Im nuts to stay with Speed Queen.) We cant do that, unless Speed Queen approves the return. So, I thought, Well lets have Speed Queen send someone out to repair it. If they cant repair it, the store will take it back. The store sent out a repair man, and he looked professional. But, I could tell hes never worked on TR3003Wn Speed Queen. After he replaced the door switch, he called Speed Queen. They too thought it had to be clog, but he even said, no it has a good stream of flush water. Seeing that he replaced the door switch, and called to learn how to do a force spin, I thought it was fixed! I felt good.Two days later, at 7 Am. I did another wash. At 7:20 I watched the machine and it seemed like it was trying to go into a spin (click, click, click) And, then the lights (Wash/Spin) switched to blue and began to flash. So, I unplugged it (waited 30 sec.). Powered it back up and after 2 attempts was able to get into a force spin. What a pain in the **! So, I called the repair place again, and explained to the repair man what happened. I explained to the guy, the Store is willing to exchange the unit, provided it cant be fixed! So repairman, says hell will order a complete New Control Panel and New Pump. Thats where we are at as of 3/11.You should know that Im disputing my Credit Card Payment Via US Bank and hope theyll see our side and I plan to just drop off this Washing Machine back to Appliance Factory & Mattress Kingdom off where I bought it. My wife thinks Im nut dealing with this store. Look Lowes has Maytag and Whirpool for only $649.00. Im sure theyd replace it if you had a problem. My wife can not figure out how to put this unit into a spin mode. Too many procedures to follow to get the water out. Bottom line, do not buy this Speed Queen Model TR3003wn, However, if it has to be a Speed Queen, buy the TC5000 Classic. And, your wife and your life will a lot happier.

May 2021 bought a brand new washer and dryer Speed Queen. Did a read a reviews and heard how great it is. Washer won’t even get a little dirt out. I washed twice and still dirty. Try so many times to called Customer Service. Cannot get a hold of no one. Only auto play of computer voice telling you to hold on. Nobody ever answer t by e called of mine. Horrible customer service. I regret buying Speed Queen! I paid $1,000 for washer alone. I just lost $1,000 down the drain! I’m so mad and sad. DO NOT BUY SPEED QUEEN!!! Good getting a hold of customer service!!!

When washing Speed Queen does an amazing job. Its super fast and has multiple settings for washing. The dryer dries fast and doesnt take a long time to dry. Its just a little too expensive for my taste. This washer and dryer have amazing settings and multiple settings when it comes to washing and drying. One of the favorite things about it is the length of time it takes to dry. The cost of the Speed Queen washer and dryer is on the more expensive side for me. It does a good job but I could find something cheaper that could do the same job just less money.

My Speed Queen is built like a tank and has a 10 year warranty. Shes definitely speedy and has the usual options. She has a Large stainless top loading tank. I liked her so much I bought the dryer as well which has the same warranty.

I really loved Speed Queen. I bought it because that is what my mother used and I am a traditional person, she was so pleased with her machine and is one I knew and grew up with so I knew I would love to be the owner of a Speed Queen washer and dryer. When I married and began my family we used it daily when the children came along and loved the experience of being owners. I enjoy that it is simple to use and so easy to operate, I could hold my child in one arm and add the softener when needed, I could unload and place in dryer with child in my arms, my husband could and was able to use this machine with ease and enjoyed the fact that it was very easy and simple to use, he never messed up the clothes he washes or dried. I was so grateful for that.I would love it to have an alarm or bell to tell when wash is completed and would love a signal for when to add the softener so that I could do other things while waiting for the chance to add. I would love to see it improved for the younger generation and also my two sons will know what brand to purchase when they marry or move out on their own.

Bought a Speed Queen washer at Tasco Brampton in 2018 and its broken down 3 times. Under warranty repairs take at least 3 days for the repair technician to contact me and then over a week to actually attempt to repair. Will never deal with tasco or speed queen ever again.

Purchased a matched set Speed Queen washer/dryer in June of 2013. We experienced burning smells from the dryer from day one, but really didnt think much of it. Finally, in September of 2017, the smell got really bad so we called the repairman. When he opened it up, he couldnt believe the mess he saw inside. The machine had bad connectors from day one and they had finally gotten to the point where they burned so badly inside, they almost started a fire. The repairman said it was a manufacturer defect and to contact the company. We did, and they did nothing. They didnt even apologize that they almost burned our house down. Considering I frequently run the dryer during the night, a fire could have easily started while we were sleeping. I am stunned by the lack of customer service and am afraid to continue using the unit. The washing machine has made a noise from day one, as well, but the repairman cannot figure out where its coming from. I am so upset that all my long research to find the best, longest lasting machines still turned up junk.

I wanted a heavy duty dryer and bought this on the recommendation of the salesman. It was professionally installed by the dealer who confirmed proper ventilation. Drying takes at least one hour per load. The sensor cycles do not work. The clothes are still damp even when set to dry. After talking to the manufacturers representative, the repairman said the dryer is functioning properly.I contacted the company who wrote, During the first 6 minutes of the cycle the machine takes readings of how wet the load is. During this time the control calculates how much time will be needed to dry the load. It also takes into account, with the current options selected, the average of the last 5 loads with the same settings selected. The time will vary with load size, type of fabric, amount of moisture in the load, air flow and the laundry room environment. After the initial 6 minutes when the time is calculated, the machine then runs for that amount of time.In other words, the sensor does not sense the present load but stops at some predicted time regardless of the dryness of the load. Further, the representative said only delicates should be dried on the delicate setting. Jeans, sweaters, and other items that would shrink at high temperature are not delicates. He suggested drying them on the timer on low temperature. While this does work, it means the sensor settings are useless.

We had a Kenmore washer for over 25 years, but had to leave it in the house when we moved. I decided to upgrade to a Speed Queen when replacing the Kenmore. Because I wanted a top-load machine without a computer and many settings, I decided upon the TR3...and am every so disappointed. One problem with this machine is that clothes do not come out clean (too little agitation?), so every little spot or mark or stain must be hand-scrubbed before being put into the washer. A second problem is the minimal number of settings. If the load of clothes seem to need an additional spin, they must go through the entire wash cycle first. There is no way to select just one portion of the cycle. It is all or nothing. I had not noted this feature of the machine before purchasing. I am so very sorry that I spent that amount of money to be so very disappointed. Will be replacing this washer soon with something other than a Speed Queen.

I purchased a TR5 Speed Queen Washer in December 2019. It started malfunctioning even before the delivery truck was out of my driveway. The whole control panel was then replaced at the end of December 2019. Today, January 12, 2020, it is malfunctioning again. The lid locking mechanism works sometimes, but not other times. Im afraid that this will cause the machine to stop working completely as did the prior problem. This machine is not living up to its reputation. Maybe this one is just a lemon, but hopefully I can get a replacement or a working machine at some point. This was a $1,000 machine.

This is the second set of Speed Queen Washer/Dryer that we have purchased. (We sold our house and left the set for the new buyers.) Speed Queen is made in the USA of high quality steel and lasting products. It is the brand they have used in laundromats for years for their lasting durability. It doesn't have a lot of bells and whistles. It is a top loader washer and a front bottom dryer. I have never had any problems with smells, not drying, washing etc. They do cost more, but they are well worth it. I WOULDN'T BUY ANYTHING ELSE BY SPEED QUEEN!!!

I love Speed Queen. I like all the features. They have advanced in the technology of the world today. They are one of the oldest and new brands of all times. I can wash any size load and the washer and dryer adjust itself to whatever capacity that I have in them. I can never over load or under load using this brand. They have come a long way. I love the fact that it seems like it knows the level of clean that I require. My kids and husband used these items and they are very please each and every time they use it.

My Speed Queen washing machine works great! My clothes come out much cleaner than with the last two washers I used. The Speed Queen dryer is fine. I wish it had a moisture sensor to prevent me from over drying my clothes. They could really use a styling makeover for those people who care about the appearance of their washer/dryer.

Best Washer I have ever owned. Washes in 30 min. You can open the lid without pausing the washer. It does not lock!! YAY!! High end in pricing but worth every dime, great warranty. Covers everything. Heavy Duty! These are the kind of washers in laundromat so you know they are durable.

Purchased a washing machine in September 2020. Upon the first use, the machine made this horrible annoying knocking noise. It is now February 2021 and after multiple service calls, we still have this machine with its horrible annoying knocking noise! A local technician was just here yet again today, and was even on the phone with Speed Queen for over an hour trying to get help to repair it, and still nothing. No one seems to know what is causing the noise, or how to fix it. Wouldnt it make sense to replace the machine? Perhaps its defective? Or am I just suppose to take multiple more days off work to accommodate technicians until they get it fixed?

I bought a Speed Queen washer fall 2020 based on its stellar reputation. I was sorely mistaken. I’ve had the tide pods not devolve and clothes come out with dirt still on them—-dirt —like something as simple as milk that should have easily washed out. Someone on these reviews correctly called the wash cycle a “soothing bath.” The drum does not agitate. Often the clothes are weakly spun and too wet for the dryer. The lid lock is a complete nuisance. They put that on there so you can’t see how feeble the agitation cycle is! The plastic bleach dispenser discolored after 1 month of use. The cycles are awful and LONG, which wouldn’t be bad if it were doing something. I have to agree with Every one-star review on here—HEED THE WARNING! The machine makes doing laundry an even worse task than it is. SHAME ON YOU SPEED QUEEN...SHAME SHAME SHAME...OR SHAM SHAM SHAM!

I call myself being smart being buying true iconic American brand washer and dryer set, and to my surprise, my 15 year old Roper I got on Craigslist for $75 out washed this almost $3,000 stainless steel washer. What I immediately noticed that all my clothes were coming out this front loader smelling like Tide pods, after a complete wash cycle. This machine doesnt wash clothes, because it doesnt tumble in enough water. Im a truck driver and travel the country on a regular, and ran across a similar machine at a Flying J, it did the same thing. So I complained and demanded my money back because this machine left my clothes smelling worse, prior to washing. And I was told that the government had decided on how much water is needed to wash your clothes, which is at least two gallons short, therefore, no I find my myself using a extra rinse cycle, which extends my cycle to an hour, just to remove the smell of tide. I tried contacting the manufacturer to figure out some kinda hack to add more water, and was basically told by these people, good luck with that. Ok let get this straight, I paid nearly $6,000 for this washer/dryer combo, and I kid you not, my hundred year old Roper will clean ten times better, and I paid less than $100 bucks, used, over 15 years ago. This doesnt make any sense.