I went through the process with a different installer and ended up backing out and going with Tesla. I love how the panels integrate with the car app and how you get a visualization of the power as it moves in and out of your home. The power graphs are awesome and I love needing out on seeing my daily rates. Installers and team were very professional and nice. The panels look very sleek and the inverter looks classy. They put the panels on the roof where they weren't visible from the front (per request). Where I can see them from the side, they look amazing. Honestly kinda regret not putting them in the front to show them off, but it's pretty awesome they provide that option.

The Tesla Energy installation team that completed my 36 panel install was amazing. These guys really took pride in their work, and it showed. The team of Joe, William (Willy?), Angel, Tim, Ivan, and another tall gentleman from Melbourne, had great customer service, knowledge of the install, and were just a fun group to be with. For some reason, Tesla told them my install would be done in 1 day, so they were a bit stressed at first. I had been informed it was a 2 day install, and they took a full 2 days to complete the job. But the job was completed on time and accurately. Great work team!

I couldn’t not be happier with the system and install. Josh and his team were absolute professionals. They treated my home as if it were theirs. It was a 2 day install because the size of the system. (36 panels, 2 Powerwalls, 2 inverters, Gateway, etc.) They ran 1 conduit with the trim of my house from basement to attic. You can’t even tell if it was there! The plan was to put 33 panels on the back roof because that’s where all the sun was and 3 in front. They were able to fit the other 3 panels in the back which looks so much cleaner and there’s no solar panels in the front of my roof! Tesla also has different brackets so the panels are super low to the roof with a picture like frame to it. Also these panels are black so if you had to put them in the front they look awesome! They built a wall in my basement for the inverters, gateway, Powerwalls, and 2 electric panels. Everything was aligned and no wires showing at all!

I decided to use Tesla for my solar panels after reading several positive reviews on the web. The process with Tesla has been easy and moves along steadily. I first submitted a $100 deposit over the web for the Tesla medium sized solar system. I then took some pictures of my breaker box and electrical meter along with my roof and uploaded them to Tesla all within a Tesla account. Tesla got the project approved with the city and utility company and scheduled the installation about 4 weeks after my deposit.

I am writing this review for one major reason: To acknowledge an EXTRAORDINARY support agent at Tesla Home Energy that went above and beyond the call of duty to make sure that my support issue was handled COMPLETELY in just one phone call with her! I had called Tesla on multiple occasions to get support on my High Power Wall Connector (HPWC) for my 2017 Tesla Model S 90D. I was getting an error (6 Red LED Flashes and wouldn’t charge my car) and after troubleshooting with another support agent a week prior, I got no resolution besides him saying he would notate my account for when I was taking my car into service the next week. When I got there, no one could help me with the charger, and they directed me to call Tesla Home Energy, wherein I THANKFULLY found LISSY.