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Whirlpool Appliance Error Codes
The company markets Whirlpool, Maytag, KitchenAid, JennAir, Amana, Gladiator GarageWorks, Inglis, Estate, Brastemp, Bauknecht, Ignis, Indesit, and Consul. Their website also mentions Diqua, Affresh, Acros, and Yummly brands.
Air Conditioner Error Codes
CODE: UA.
PROBLEM: Setting error, indoor and outdoor unit abnormal.
CODE: E6.
PROBLEM: Communication malfunction.
CODE: PL.
PROBLEM: DC input voltage is too low.
CODE: PH.
PROBLEM: DC input voltage is too high.
CODE: F0.
PROBLEM: Lack of Freon or block protection.
CODE: P7.
PROBLEM: Temperature sensor malfunction of carbon fin.
CODE: UU.
PROBLEM: DC overcurrent.
CODE: P8.
PROBLEM: Overheat of carbon fin.
CODE: F4.
PROBLEM: Break-circuit and short-circuit of outdoor condenser temperature sensor.
CODE: F5.
PROBLEM: Break-circuit and short-circuit of outdoor discharge temperature sensor.
CODE: E4.
PROBLEM: Discharge protection of compressor.
CODE: F3.
PROBLEM: Outdoor ambient temperature sensor malfunction.
CODE: U5.
PROBLEM: Current diction malfunction of complete unit.
CODE: H7.
PROBLEM: Sync failure.
CODE: EE.
PROBLEM: Storage slug. Indoor PCB malfunction.
CODE: E2.
PROBLEM: Anti-freezing protection.
CODE: H4.
PROBLEM: Overload of system.
CODE: H6.
PROBLEM: No motor of indoor unit feedback.
CODE: F2.
PROBLEM: Indoor pipe temperature sensor malfunction.
CODE: F1.
PROBLEM: Internal ambient temperature sensor malfunction.
CODE: UF.
PROBLEM: Zero passage abnormal.
CODE: H3.
PROBLEM: Overload of compressor.
CODE: LC.
PROBLEM: Startup failure.
CODE: UH.
PROBLEM: No motor of outdoor unit feedback.
CODE: E5.
PROBLEM: Overcurrent protection.
CODE: U7.
PROBLEM: 4-way valve conversion abnormal.
CODE: U1.
PROBLEM: Phase current detection malfunction of compressor.
Dishwasher Error Codes
CODE: 1-1
PROBLEM: Electronic control board is detecting a stuck electrical relay on the circuit board
FIX: Remove power to the dishwasher for 5 minutes to try and reset. If the error code comes back when power is applied then check the wiring and the components. If the wiring and components check out then replace the electronic control board.
CODE: 1-2
PROBLEM: All the lights are on as the user interface control is not compatible with the electronic control board
FIX: This error code will show when the wrong user interface control is installed.
CODE: 2-1
PROBLEM: Electronic control board detects a stuck key button on the control panel
FIX: If no keys work replace the electronic control panel. If the control panel is damaged then replace the electronic control panel. If the control panel is in working order then the problem may be within the electronic control board.
CODE: 2-2
PROBLEM: User interface control unable to communicate with the electronic control board
FIX: Remove power to the dishwasher. Check the wiring between the user interface control and the electronic control board. If the wires and connections check out then replace the user interface control board. If the problem comes back then replace the electronic control board.
CODE: 3-1
PROBLEM: There may be a break in the electrical wiring OR the thermistor (water temp sensor) component failed. The optical water indicator that detects the amount of debris in the water may have also failed.
FIX: Remove power to the dishwasher and check the wiring for the thermistor and optical water indicator circuit. If the circuit wiring checks okay then replace the thermistor and optical water indicator component.
CODE: 3-2
PROBLEM: The Thermistor / Optical Water Indicator circuit is electrically shorted
FIX: Remove power to the dishwasher and check the wiring for the thermistor / optical water indicator circuit. If the circuit wiring checks okay then replace the thermistor / optical water indicator component.
CODE: 3-3
PROBLEM: Optical Water Indicator (OWI) has failed
FIX: Remove power to the dishwasher and clean the optical water indicator. If the error code comes back once you apply power then replace the optical water indicator (OWI).
CODE: 4-3
PROBLEM: Communication stopped from the wash pump motor and the electronic control board
FIX: Remove power to the dishwasher and check the wiring from the wash pump motor to the electronic control board. If the wiring checks to be okay then replace the wash pump. If the problem comes back then replace the electronic control board.
CODE: 5-1
PROBLEM: Dishwasher door will not shut (Door Latch Issue)
FIX: Press start button and close the dishwasher door. If the code shows then remove power to the dishwasher. Check the door latch assembly and the wiring for the door switch. If the latch assembly and the wiring are in place and check good then replace the door switch.
CODE: 5-2
PROBLEM: Dishwasher door will not open
FIX: Check to be sure the wiring in the door switch checks good. If the door switch wiring checks good then replace the door switch.
CODE: 6-1
PROBLEM: Electronic control board does not detect water coming into the tub
FIX: Remove power and turn off the water supply to the dishwasher. Be sure the water supplying the dishwasher has proper flow and good pressure. Check wiring to the water inlet valve. If the wiring checks good and the water supply checks out then replace the water inlet valve.
CODE: 6-2
PROBLEM: The water inlet valve is having an electrical issue
FIX: Remove power and turn off the water supply to the dishwasher. Be sure the water supplying the dishwasher has proper flow and good pressure. Check wiring to the water inlet valve. If the wiring checks good and the water supply checks out then replace the water inlet valve. If the problem persists then replace the electronic control board.
CODE: 6-3
PROBLEM: Air or SUDS are in the water pump
FIX: Check the water fill level. Check for suds in the fill water at the bottom of the dishwasher tub. If the water fill level is low then replace the water inlet valve. If you find excess suds then check the detergent dispenser and replace it if damaged.
CODE: 6-4
PROBLEM: The float switch is electrically open or stuck
FIX: Check the overfill float switch and make sure it is not stuck under there is something under it holding it up. Be sure the water inlet fill valve is shutting off the water when the dishwasher is turned off.
CODE: 6-6
PROBLEM: Water coming into dishwasher is too cold
FIX: Use thermometer to check the water temperature coming into the dishwasher. If the water is lower than 110F degrees then check your water heater. Adjust water heater if needed. If the water temperature coming into the dishwasher is between 110F to 120F degrees then replace the thermistor / optical water indicator or as last resort the electronic control board.
CODE: 6-7
PROBLEM: Flow meter is not connected or faulty
FIX: Remove power to the dishwasher. Check the wires to the flow meter. If the wiring checks good then replace the flow meter.
CODE: 7-1
PROBLEM: Heating element not heating
FIX: Remove power to the dishwasher. Check the heating element and replace it if you find it to be burned or faulty. If the heating element checks good then check the wires to the heating element. If the wiring checks out then replace the heating element.
CODE: 7-2
PROBLEM: Heating element will not turn off – constant heat
FIX: Remove power to the dishwasher for 10 minutes. If the error code comes back when you turn power back on then replace the electronic control board.
CODE: 8-1
PROBLEM: Water is draining too slow
FIX: Remove power to the dishwasher and turn off the water supply to the dishwasher. Check the drain path to see if something is blocking it. If the drain path is clean and completely clear then check the wires on the drain pump. If the wiring check out then replace the drain pump.
CODE: 8-2
PROBLEM: Electrical problem with drain pump
FIX: Remove power to the dishwasher and turn off the water supply to the dishwasher. Check the wires on the drain pump. If the wiring checks out then replace the drain pump.
CODE: 8-3
PROBLEM: Drain pump is stuck ON constantly
FIX: Remove power to the dishwasher and check the drain pump wires. If there is damage to the the wire harness replace it. If the wiring harness checks out then replace the electronic control board.
CODE: 10-1
PROBLEM: Electrical problem with dispenser
FIX: Remove power to the dishwasher. Remove the outer door panel. Check the wires in the detergent dispenser. If the wiring check out then replace the detergent dispenser.
CODE: 10-3
PROBLEM: Drying fan issue
FIX: Remove power to the dishwasher. Check the wires for the the drying fan. If the wiring checks out then replace the drying fan.
Dryer Error Codes
CODE: F01 — Electronic circuit board fault
PROBLEM: Tumble Dryers is not operating – some or all functions are not selectable.
FIX: Disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply and wait 30 seconds and try starting the machine again.
CODE: F02 — Motor circuit fault
PROBLEM: Intermittent or no drum rotation during wash cycle.
CODE: F03 — Temperature sensing fault
PROBLEM: Tumble Dryers not heating on wash or dry settings.
CODE: F05 — Waste pipe blockage or pump issue
PROBLEM: Tumble Dryers door will not open / the door can be opened but water remains inside the drum.
FIX: Please check for blockages in your pump filter (if applicable to model – please see user handbook). Also check for any blockages in waste water hose and in any under-sink plumbing. If none of the above solutions work, it is likely you have a pump failure and will need further assistance.
CODE: F06 — Door lock fault
PROBLEM: Tumble Dryers door cannot be opened or closed / when the door is closed the machine the programme will not start.
FIX: If your tumble dryers door will not close, please check for any obstructions in the door lock.
CODE: F07 — Electronic circuit board fault / heating circuit fault
PROBLEM: During a wash cycle the programme pauses part way through/ the machine is not heating and the pump runs continuously.
CODE: F08 — Heater fault
PROBLEM: During a wash cycle the programme pauses part way through.
CODE: F09 — Software fault
PROBLEM: Tumble Dryers isn’t operating multiple flashing lights and/or display. Unable to select a programme.
CODE: F11 — Pump circuit fault
PROBLEM: Water remains in Tumble Dryers / not pumping out.
CODE: F12 — Electronic control fault
PROBLEM: Tumble Dryers is not operating (turning on).
CODE: F13 — Dryer temperature sensing fault (washer dryers only)
PROBLEM: Washer dryer is not drying clothes.
CODE: F15 — Heater control fault (Washing Machine and Washer Dryers)
PROBLEM: Tumble Dryers is not heating water or pauses during a wash cycle / not drying or pauses during drying cycle.
CODE: F16 — Drum lock position sensor fault (top loading machines only)
PROBLEM: Tumble Dryers drum is stopping in the wrong position or is not locked in the correct position.
CODE: F18 — Internal data error
PROBLEM: Some or all display / functions do not work on my tumble dryers.
FIX: Please disconnect (unplug) the appliance from the mains supply for a minimum of 2 minutes. Reconnect supply, wait 30 seconds and try starting the machine again.
CODE: F19 — Fan motor or heating fault (washer dryers only)
PROBLEM: Tumble Dryers is not drying / stops during drying cycle.
Furnace Error Codes
CODE: O P.
PROBLEM: Normal operation.
CODE: E 0.
PROBLEM: Lockout due to excessive retries.
CODE: E 1.
PROBLEM: Low-stage pressure switch stuck closed at start of heating cycle.
CODE: E 2.
PROBLEM: Low-stage pressure switch stuck open.
CODE: E 3.
PROBLEM: Open high-limit switch.
CODE: E 4.
PROBLEM: Flame detected when no flame should be present.
CODE: E 5.
PROBLEM: Open fuse.
CODE: E 6.
PROBLEM: Low flame signal.
CODE: E 7.
PROBLEM: Igniter fault or improper grounding.
CODE: E 8.
PROBLEM: High-stage pressure switch stuck closed at start of heating cycle.
CODE: E 9.
PROBLEM: High-stage pressure switch stuck open.
CODE: E A.
PROBLEM: Reversed 115 VAC polarity.
CODE: d 0.
PROBLEM: Data not yet on network.
CODE: d 4.
PROBLEM: Invalid memory card data.
CODE: b 0.
PROBLEM: Blower motor not running.
CODE: b 1.
PROBLEM: Blower communication error.
CODE: b 2.
PROBLEM: Blower HP mismatch.
CODE: b 3.
PROBLEM: Blower motor operating in power, temperature or speed limit.
CODE: b 4.
PROBLEM: Blower motor current trip or lost rotor.
CODE: b 5.
PROBLEM: Blower motor locked rotor.
CODE: b 6.
PROBLEM: Over/under voltage trip or over temperature trip.
CODE: b 7.
PROBLEM: Incomplete parameters sent to motor.
CODE: b 9.
PROBLEM: Low indoor airflow.
CODE: C 1.
PROBLEM: Low-stage cooling.
CODE: C 2.
PROBLEM: High-stage cooling.
CODE: L O.
PROBLEM: Low-stage heat.
CODE: H I.
PROBLEM: High-stage heat.
CODE: F.
PROBLEM: Continuous fan.
CODE: 1 2.
PROBLEM: CFM/100; Alternates with C1, C2, LO, HI, F.
Microwave Error Codes
CODE: ":" or "."
PROBLEM: There has been a power failure, or the clock time has been turned off.
FIX:
Power unit down by turning off the circuit breaker(s) for one (1) minute.
Power unit up by turning on the circuit breaker(s).
Monitor the oven for one (1) minute to ensure the error code does not display again.
Verify oven operation.
CODE: DOOR or OPEN and CLOSE DOOR
PROBLEM: If a message about the door appears in the display, the door has been closed for 5 minutes or more without the microwave oven being started.
FIX:
Remove all packing material from the Microwave.
Be sure no packing material is blocking the door lock system.
Close the door firmly.
Check that the cooking rack (if equipped) is not out of position and not allowing the door to close.
CODE: Err7
PROBLEM: There may be a problem with the User Interface or Keypad, the Control, or the associated wiring.
FIX:
Power unit down by turning off the circuit breaker(s) for one (1) minute.
Power unit up by turning on the circuit breaker(s).
Monitor the oven for one (1) minute to ensure the error code does not display again.
Verify oven operation.
CODE: ERROR during sensor cooking
PROBLEM: The sensor is not detecting humidity.
FIX:
Power unit down by turning off the circuit breaker(s) for one (1) minute.
Power unit up by turning on the circuit breaker(s).
Monitor the oven for one (1) minute to ensure the error code does not display again.
Verify oven operation.
CODE: Feature Not Available or Fault Detected
PROBLEM: This message will scroll across the display when a fault is detected while you are programming a cook cycle.
FIX:
Power unit down by turning off the circuit breaker(s) for one (1) minute.
Power unit up by turning on the circuit breaker(s).
Start a bake cycle.
Monitor the oven for one (1) minute to ensure the error code does not display again.
Verify oven operation.
CODE: Flashing Time, Clock, 12:00, Power Loss or Enter Time
PROBLEM: When power is first supplied to the oven, after a power interruption or failure, the "Time", or “12:00”, or “POWER LOSS” will be displayed.
FIX:
Press CANCEL to clear the display.
Set time of day.
CODE: Locked, Lock or Loc
PROBLEM: The Control Lock shuts down the panel controls to avoid unintended use of the microwave oven. When the control panel is locked, none of the controls will function.
FIX:
Power unit down by turning off the circuit breaker(s) for one (1) minute.
Power unit up by turning on the circuit breaker(s).
Monitor the oven for one (1) minute to ensure the error code does not display again.
Verify oven operation
CODE: No Beeps or Tones
PROBLEM: Is the tone function turned off?
FIX:
If the range is in Energy Save mode (select models), the display will be blank when not in use. The Energy Save mode puts the product into sleep mode and reduces energy consumption.
To Deactivate the Energy Save Mode:
1. Press and hold SETTINGS/CLOCK for 3 seconds. "Energy saver off" will appear in the display.
2. The clock will reappear in the display and the range can be operated as usual.
To Activate the Energy Save Mode:
1. Press and hold SETTINGS/CLOCK for 3 seconds. "Energy saver on" will appear in the display.
2. The setting will be activated after 5 minutes.
CODE: Press Cancel to Reset
PROBLEM: This message will be displayed when a fault or error has been detected.
FIX:
Power unit down by turning off the circuit breaker(s) for one (1) minute.
Power unit up by turning on the circuit breaker(s).
Start a bake cycle.
Monitor the oven for one (1) minute to ensure the error code does not display again.
Verify oven operation.
CODE: Probe or Insert Probe
PROBLEM: The Control is "looking" for an input from the Meat Probe.
FIX:
Power unit down by turning off the circuit breaker(s) for one (1) minute.
Power unit up by turning on the circuit breaker(s).
Monitor the oven for one (1) minute to ensure the error code does not display again.
Verify oven operation.
Range Error Codes
CODE: F0
PROBLEM: Default F code-no failure
FIX: The F0 code displays if there are no previous fault codes and you hold the CANCEL key for 5 seconds. Press CANCEL to clear the display.
CODE: F1
PROBLEM: Defective electronic oven control (EOC)
FIX: Disconnect power or unplug the range. Replace the electronic oven control (EOC).
CODE: F2/E0
PROBLEM: Keypad wire harness is disconnected
FIX: Disconnect power or unplug the range. Reconnect the keypad wire harness if loose. Restore electrical power to the range and press CANCEL. If the error code returns after 60 seconds, replace the keypad. If the problem persists, replace the electronic oven control.
CODE: F2/E5 or F2/E6
PROBLEM: Cancel key is defective
FIX: Disconnect power or unplug the range. Reconnect the keypad wire harness if loose. Restore electrical power to the range and press CANCEL. If the error code returns after 60 seconds, replace the keypad. If the problem persists, replace the electronic oven control.
CODE: F3/E0
PROBLEM: Defective oven temperature sensor or open oven temperature sensor circuit
FIX: Disconnect power or unplug the range. Reconnect the oven temperature sensor wire harness connection if loose. Replace the wire harness if damaged. Measure the oven temperature sensor resistance using a volt/ohm meter. If the resistance isn't 1080 ohms at room temperature (70 degrees F), replace the oven temperature sensor. If the oven temperature sensor resistance and wire harness connections are okay, replace the electronic oven control (EOC).
CODE: F3/E1
PROBLEM: Defective oven temperature sensor or shorted oven temperature circuit
FIX: Disconnect power or unplug the range. Reconnect the oven temperature sensor wire harness if loose. Replace the wire harness if damaged. Measure the oven temperature sensor resistance using a volt/ohm meter. If the resistance isn't 1080 ohms at room temperature (70 degrees F), replace the oven temperature sensor. If the oven temperature sensor resistance and wire harness connections are okay, replace the electronic oven control (EOC).
CODE: F3/E2
PROBLEM: Oven temperature is over 575 degrees F in Bake mode.
FIX: Disconnect power or unplug the range. Reconnect the oven temperature sensor wire if loose. Replace the wire harness if damaged. Measure the oven temperature sensor resistance using a volt/ohm meter. If the resistance isn't 1080 ohms at room temperature (70 degrees F), replace the oven temperature sensor. If the oven temperature sensor resistance and wire harness connections are okay, replace the electronic oven control (EOC).
CODE: F3/E3
PROBLEM: Oven temperature is over 950 degrees F in Clean mode
FIX: Disconnect power or unplug the range. Reconnect the oven temperature sensor wire if loose. Replace the wire harness if damaged. Measure the oven temperature sensor resistance using a volt/ohm meter. If the resistance isn't 1080 ohms at room temperature (70 degrees F), replace the oven temperature sensor. If the oven temperature sensor resistance and wire harness connections are okay, replace the electronic oven control (EOC).
CODE: F4/E1
PROBLEM: Meat probe shorted
FIX: Disconnect power or unplug the range. Unplug the meat probe and measure the resistance of the meat probe using a volt/ohm meter. If the resistance isn't 59,000 ohms at room temperature, replace the meat probe. If the resistance of the meat probe is okay, insert the meat probe in the jack and check for a firm connection between the probe and jack in the oven. If the jack is damaged or worn out, replace it. Reconnect the wire harness connection on the meat probe jack if loose. Replace the wire harness if damaged.
CODE: F5/E0
PROBLEM: Door is open, but latch is locked (door switch communicates an open door, but latch switch communicates a locked door)
FIX: Test the oven door switch operation using the oven light. Open and close the oven door to see if the oven door switch turns the oven light on and off when the oven door is opened and closed. If the oven door switch is defective, replace it. Disconnect power or unplug the oven. Reconnect any loose wires on the oven door lock assembly wire harness. Replace the wire harness if damaged. Check the door lock assembly for visible damage and replace it if broken.
CODE: F5/E1
PROBLEM: Self-clean latch won't lock/unlock
FIX: Disconnect power or unplug the range. Reconnect any loose wires on the oven door lock assembly wire harness. Replace the wire harness if damaged. Check the door lock assembly for visible damage and replace it if broken.
Refrigerator Error Codes
E0 - Ice maker fault (if fitted)
Issue: The ice maker in my appliance is not working correctly.
E1 - Refrigerator sensor fault
Replace sensor
E2 - Freezer sensor fault
Issue: The compartment temperature in my freezer is incorrect.
E3 - Defrost sensor fault
Issue: The compartment temperature in my fridge is incorrect.
Advice: We recommend you check that the drain pipe and under sink plumbing for any blockages.
E4 - Fridge defrost sensor fault
Issue: The compartment temperature in my fridge is incorrect.
E5 - Freezer defrost sensor fault.
Issue: The compartment temperature in my freezer is incorrect.
E6 - Main control-board and display board fault.
Issue: The display or controls on my appliance are not operating correctly.
E7 - Environmental temperature sensor fault.
Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.
E8 - Environmental temperature sensor fault
Issue: A number of things affecting the temperature in your appliance could be happening if you see this error code displayed.
E9 - Freezer high temperature alarm
Issue: The freezer door may have been left open which has resulted in the food in freezer defrosting.
Advice: Please check to see if your door is closed properly.
EE - Ice maker circuit fault (if fitted).
Issue: The ice maker in my appliance is not working correctly.
Washer Error Codes
CODE: LOC or LC
PROBLEM: Control Lock has been activated
FIX: Touch the Control Lock button, or (on older models) determine which button activates control lock from your Owner's Manual. Some models require you to press and hold the button.
CODE: dET
PROBLEM: Detergent cartridge not detected in the dispenser.
FIX: This is on select models. If you are using single-load doses of detergent, ignore this message. Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely.
CODE: Int
PROBLEM: The cycle was paused or canceled.
FIX: The washer may take 20 to 30 minutes to stop spinning and drain, and will display this error code during that time. To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute.
CODE: rL or F34
PROBLEM: Items were detected in the washer during the Clean Washer cycle.
FIX: Remove items from the drum and restart the Clean Washer cycle.
CODE: Sud or Sd
PROBLEM: There are too many suds in the washing machine.
FIX: The washer will not be able to spin out water with the excess suds. When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds.
CODE: F5 E2
PROBLEM: The door is not locking properly.
FIX: Check that there are no items blocking the door and it is closing completely. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F7 E1
PROBLEM: Indicates a motor speed sensing error,
FIX: The motor can not achieve the correct speed for the cycle selection. Check that All the shipping bolts have been removed, the washer has not been overloaded, press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F8 E1 or LO FL
PROBLEM: The washer is sensing a low flow of water.
FIX: Check that, the household water supply is turned on and both the cold and the hot water faucets or valves are fully open. The water inlet hoses are not kinked (learn more about How to check your Fill Hoses if your Washer is not Filling). There are no anti-flood hoses and controls in the water line connected to the washer (learn more about Should I use Flood Safe Devices on my Front Load Washer. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F8 E2
PROBLEM: Indicates there is a problem with the Dispenser System
FIX: This is on select models. Verify detergent drawer or detergent cartridge is not clogged with detergent.
CODE: F9 E1
PROBLEM: Indicates that drain times are longer than expected, typically over eight (8) minutes.
FIX: Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirements are 96" (244 cm) maximum and 39" (99 cm) minimum.
CODE: Other F# E# code
PROBLEM: Indicates other error
FIX: Unplug the washer or disconnect the power for one minute and reconnect it again. Reselect the cycle and press Start.
Water Heater Error Codes
CODE: E01
PROBLEM: Electrical power on with the tank empty or not completely full of water
FIX: Turn off electrical power at breaker. Open a hot water faucet in the house and then turn the cold water supply on to the water heater and allow time for the tank to fill with water. Once you see water coming out of the hot water faucet, turn the hot water faucet off. Restore power and then allow the water heater to run a system diagnostic. This typically takes 8 minutes.
CODE: E02
PROBLEM: Water temperature exceeded high limit
FIX: Switch the two house circuit breakers dedicated for the water heater to OFF and then press the reset button located behind the control panel on the water heater. Flip the house circuit breakers to the ON position. If error returns, call a service technician for assistance.
CODE: E03
PROBLEM: Upper thermistor sensor failure
FIX: Switch the two house circuit breakers dedicated for the water heater to OFF. Replace the electronic thermostat located behind the control panel.
CODE: E04
PROBLEM: Upper element failure
FIX: Switch the two house circuit breakers dedicated for the water heater to OFF. Remove the control panel to access the upper heating element. Disconnect the upper heating element and measure across the element terminals for ohm resistance. Using a multi-meter, check the wires at the element and electronic thermostat for damage. The heating element should measure 5-25 ohms of resistance. Drain the water heater and then replace the heating element if it's defective. If this error condition continues, replace the electronic thermostat. Refill the water heater before you flip the house circuit breakers ON and restoring power.
CODE: E05
PROBLEM: Lower element failure
FIX: Switch the two house circuit breakers dedicated for the water heater to OFF. Remove the lower cover to access the lower heating element. Disconnect the lower heating element and measure across the element terminals for ohm resistance. Drain the water heater and then replace the heating element if it failed. If this error condition continues, replace the electronic thermostat. Refill the water heater before you flip the house circuit breakers ON and restore power.
CODE: E06
PROBLEM: Electronic thermostat failure
FIX: Switch the two house circuit breakers dedicated for the water heater to OFF. Next, flip the breakers to ON to see if error clears. If the error does not clear, switch the circuit breakers OFF and replace the electronic thermostat located behind the control panel.
CODE: E07
PROBLEM: Lower thermistor sensor failure
FIX: Switch the two house circuit breakers dedicated for the water heater to OFF. Remove the control panel and check the electrical connections on the electronic thermostat. If the wiring and connections are okay, replace the lower thermistor sensor located above the lower heating element.
CODE: E08
PROBLEM: Energy smart module failure (ESM)
FIX: Switch the two house circuit breakers dedicated for the water heater to OFF. Check the wires and the energy smart module (control panel) for damage. If this error condition continues, replace the energy smart module (ESM). You can override the ESM by unplugging the harness connector. The water heater electronic thermostat will continue to operate and hot water will still be available. Replace the ESM.
CODE: E9, E10, E11, E12
PROBLEM: Electronic thermostat (ET) error
FIX: Switch the two house circuit breakers dedicated for the water heater to OFF. Check the wiring at electronic thermostat for damage. Restore electrical power at the breaker. If this error code continues to flash, replace the electronic thermostat.
Whirlpool Appliance Error Codes
Whirlpool appliance fault codes
Whirlpool appliance diagnostic codes
Whirlpool appliance error symbols
Whirlpool appliance common faults
Here is my TERRIBLE experience: After only eight months it started to fail intermittently. Within weeks, it failed completely. I pay someone to come out and look. We get a part from Whirlpool. Pay extra to express ship it. 2 days later, pay to have it installed. Still doesnt work. Express ship another part. 2 days later, pay again to have it installed. STILL doesnt work. Express ship ANOTHER part. 3 days later - it STILL DOESNT WORK!!!!! Then they closed - wait another day. Now they authorize a complete replacement. Wait till Monday to PAY to have this one uninstalled. Haul it upstairs, into my car, back to Lowes, so I can get a new one. Haul it home. Pay AGAIN to have it installed.I was without hot water for 10 days and paid about 4 time the cost of the heater in labor to get through this MESS. I talked with Customer Service to get some help with how terribly unfair this was. Warranty Only Covers parts - should have bought the extra warranty... Silly me - I thought Whirlpool was a reputable and reliable brand. Boy was I WRONG!!! DO NOT PAY EXTRA FOR THE NAME - NOT WORTH IT!!!!!! I also dont recommend paying extra for the Energy Efficient. Its added electronics that just give it more to go wrong. Plain and simple is the lesson for the day!!! And after the hours of frustration with their customer service - Ill NEVER buy another Whirlpool product as long as I live!!!
I purchased the refrigerator (WRT3L15ZYBOO) from a reputable store (Lowes) on 10/15/11. 15 months later it failed. The service tech diagnosed complete loss of refrigerant. Cost for repairs would be more than half the purchase price and the wait for parts would be weeks. Contact to Whirlpool customer rep (Brittany) said no assistance was available, even for obviously a defective product. Solution: I had the store remove the defective appliance and purchased a new fridge (not Whirlpool) at about the same price it would have cost to repair the defective one. With delivery within 3 days, I likely saved time and money over dealing with Whirlpool. I had purchased a Whirlpool stove at the same time and am feeling quite anxious about it. Consequences: I plan to purchase a washer/dryer in the next year. No Whirlpool products considered.
I purchased my Whirlpool Duet washer about 14 months ago. After about 8 months, I noticed that it had started leaking. It was under warranty and the seal was replaced no problem. I then started to notice that my clothes were getting small tears in them. Around January (13 months after purchase), I got tired of finding new clothes and jackets with rips and tears in them. I finally found that the plastic piece around the entrance to the washer was rough and jagged. I called Whirlpool and they told me they could send out a service tech to file down the jagged edges. They told me this was a common problem caused by the zippers on jackets hitting the plastic and causing it to become rough. Because it was one month out of warranty, I would have to pay for the service call. The lady told me I could try filing it down myself. I feel like I should not have to file down anything 14 months after purchasing a new washer. I feel like I should not have to worry that my clothes are ruined every time I wash them. If this is a common problem as the lady told me, it appears to me to be a design flaw and should have a recall. I have lost several outfits and jackets due to this machine and I am very frustrated that Whirlpool would not stand behind their product.
In November 2014, I purchased a Whirlpool 22 cu ft side by side refrigerator from my local appliance store. During that short time, there have been 4 instances where the ice clumps together and gets stuck, causing a large amount of ice to dump inside the freezer door. When the door is opened, the ice falls out onto the floor. I usually spend 10 minutes picking up ice and wiping up my kitchen floor. I have had the local store repairman over. He told me that was normal. Two things are seriously wrong with that statement. When I spend 1600.00 for a brand new appliance, I should be able to depend on the fact that it will function in at least a somewhat acceptable manner. Additionally, that statement by the repairman convinced me that he was not really interested in fixing the problem. I really dont think the normal operation of a new appliance is for it to make frequent, large messes for the owner to clean up. This appliance is junk and you would be foolish to purchase it. Spend a bit more money and buy a Samsung or LG. Save yourself the frustration and sense that you have been cheated and deceived by Whirlpool. I will never buy this brand again.
All I ever wanted was a nice refrigerator with the ability to get crushed ice from the door. We bought our refrigerator from Lowes several years ago and have had problems with the ice dispenser ever since. Lowes sent repairmen many times and even replaced the one we purchased with a newer model. Whirlpool refused to replace. The problem persisted and we had to continue calling repairmen. The last straw was when the repairman asked to borrow my hair dryer to help him melt the ice that continuously builds up in the door chute. I stopped going through Lowes and went directly to whirlpool for repairs. Since then I have been told that I should remove the ice box and clean out weekly, be nicer in order to get better help and that my husband should do the talking so that Whirlpool will be more helpful. I am so disappointed. Its been a couple of years since I last called for repairs even though we had the extended warranty. I have to clean the chute daily in order to get crushed ice from the door. Whirlpool knows that their engineers developed an ice dispenser with problems but will not admit it. Their customer service is the worst ever. I will never buy a whirlpool refrigerator again.
We purchased a Whirlpool Gold Dishwasher about 8 months ago. Immediately called for service as dishes did not clean after running over 3 hrs. Was told it is operating as designed. I followed all the tips and it still continues to not clean. Plastic wear and cups stay wet, plates arent clean. We have changed detergents pods as well. We may junk it and buy something else. Recently purchased clothes washer and did not buy Whirlpool. Very, very disappointed. I should have kept my 12 yr. old GE Dishwasher that wasted water... But cleaned my dishes. Not happy with Whirlpool!
Weve owned this refrigerator for about 6 weeks now. It is a 23 cu. ft. model with a bottom freezer. It is working great, and we have no problems with temperature control in either the refrigerator or freezer sections.
We purchased a Whirlpool Cabrio washer brand new from Lowes. It did great for about 6 months when a terrible grinding noise started. Then it also would not spin dry the clothes - they would come out completely soaked. Repair guy came out and fixed it. Lasted for about 1 year - same thing again. Lasted about 1.5 years this time and now the loud grinding is back and my wife - who Ive heard cuss just a couple times in 20+ years - said, This ** thing sucks. The clothes are soaked. I cant stand this washing machine. So, Off we go to buy a new machine. Definitely not a Whirlpool though. Id give this machine 1 star because it does a decent job for a while but major repairs 3 times in five years is not what I deem an acceptable appliance.
The knob on the Gas Cook top stove from Whirlpool (Part no: W10594481) is very poorly designed. It is very flimsy and breaks easily inside. Outside it still looks intact, but if you examine it on the reverse side, where it actually fits into the cooktops metal rod to turn the gas up or down, we can see it breaks there, as it is made of very cheap plastic. Although it is supposed to be a Stainless steel knob, it is actually all plastic where it matters most. I bought the new cook top from Whirlpool in 2014 and within a year have replaced all the knobs as they were breaking once every couple of months. I am still having this problem after 2 years now. I have contacted Whirlpool and have asked for a solution to this problem. They dont have any, other than offering a new version of the knob which costs $10 more and it is not easily available anywhere. I feel very cheated that I got a poor quality product and no help from them on fixing the problem.
I have a Whirlpool washing machine that have problem in dryer and drainage. I have registered my problem on 17 December and my SR number is DL 1211015017, but to date, the problem will not shout out. Its poorest response from your side. My machine is in warranty period.
Purchased a new home in Florida. Builder used Whirlpool appliances. For a year opening the refrigerator door has caused breakers to trip off. No matter what builder and Whirlpool do, breakers keep tripping. Cannot sell house with this issue. If someone was counting on electricity for a medical device they could die when refrigerator causes power to go out. Unfortunately, it looks like legal action is the only thing that will save our investment in the house.
Overall??? Ive owned this Whirlpool side-by-side refrigerator for a year now. Love it except for semiannual cost to replace the filter. My brother recently installed the same model in his motorcoach. Yes I recommend this appliance.???
We bought a travel trailer and it has a refrigerator with an ice maker in it and weve only used for 6 months out of the last year. The fridge is already broken (doesnt cool). They promised they would fix it even though we were out of warranty (by 7 days). That was 2 weeks ago. Theyve had one person come out and look at it, that couldnt fix it and now theyre claiming that they never told me that they would fix it and they will only cover up to $100 for someone to come fix it but I have to find the person because they couldnt find anybody. I asked them that if this was a fridge in the house how would they go about fixing it and they said it was the same process. How do you expect somebody to go out without a fridge for two-plus weeks?So many people told us not to buy the Camper because it had a Whirlpool in it but we didnt listen and we are regretting that now. The worst part is that after 48 hours we were promised they would replace the fridge if they couldnt get anybody to come out and fix it because they already okayed for the warranty to be used. But now the lady didnt put it in the notes which her name is Terry. We cant get a new one and we are waiting for a supervisor to call us back which probably wont even happen!!!
I bought this Whirlpool America dishwasher because it was cheap. Even though Im Canadian, I like patriotism and I could get behind the American flag logo on the washer. Let me just say, if you like when food comes off your plates, and attaches to your cups, then this is the dishwasher for you. It is always a surprise when you open the door to discover which dishes have been cleaned, and which dishes have inherited the food particles from the now clean dishes. This appliance really helps you work on time management as you are required to wash all your dishes before you put them into the dishwasher. 0/10 would not recommend for anyone who wants clean dishes.
I bought a Whirlpool microwave oven last year.The last one year, it has worked fine. The day after the warranty period was over, the microwave oven is not working .The rotating part is not rotating, so I called your customer care center. They sent one guy to trouble hoot, he said that the rotating part is faulty and I need to spend around Rs. 3,500.00 to rectify the problem .The cost of the microwave oven is Rs. 6,500.00.How can I spend Rs. 3,500.00 to rectify the problem? That too, how it happened the day next to the warranty period. Now, I have a doubt that as I purchased the article in Saravana Store T Nagar/Jayachandran stores in T Nagar, whether I am getting such kind of problem. Because when I purchased, they gave me a lot of gifts. That time itself I suspected.I trusted Whirlpool Company. I heard that Whirlpool Company is good so I purchased a double door fridge 5 years ago. The same problem I had when I purchased the fridge, the day next to my fridge’s warranty period, it happened to me. That time, I did not think like that. But now, the same problem happened to my microwave oven. So, I am suspecting about the genuinity of the Whirlpool Company. I am totally dissatisfied about the product of the Whirlpool. I will give you my microwave oven. You take it freely. You can use my microwave oven for your demo purpose. So that in the future no customers will have problem which I had. Do reply to this mail and let me know when you are going to come and collect the article.
Started researching online about a week ago because my dryer was making an awful noise. Found out that the new idler pulley system the company used in my Whirlpool cabrio washer & dryer model (WED5500XW0) was so ineffective that they have since started replacing it with the old part #691366 they used to use. Also I am having a problem with my washer not spinning all of the water out of the clothes. Found out that this is a common problem with this model (WTW5500XW0).Had a certified repairman out to replace the dryer idler pulley system. He also calibrated the washer to see if that may help (it did not). The repairman said that some of the Whirlpool washers had been recalled and he had actually replaced some control panels and that seemed to work. He suggested that I contact Whirlpool. So I contacted Whirlpool, thinking that they obviously knew that there have been many problems with these machines (idler pulley part being discontinued & and recall on SOME models), and thought they would be more than willing to rectify this problem. Well think again! The two young ladies that I spoke with sounded like robots, Unfortunately, you are not within your 1 year manufacturers warranty so there would be nothing we could do at this time. Although I must tell you, the second young lady I spoke with did offer to sell me a new washer at a deep discounted price of $386 (which is only $86 more than fixing the washer). I think everyone who has a problem should contact Whirlpool and express this dissatisfaction. And if you are shopping for a washer and dryer, stay away from Whirlpool because their customer service is disheartening.
I purchased a side-by-side Whirlpool refrigerator less than three years ago, but about a year ago we discovered it was leaking from the freezer thats located on the bottom. Initially we thought that if we simply defrosted the sheet of ice that formed on the bottom of the freezer - it would stop the leaking. Its hard to keep up with - I checked into it on the Internet and discovered that there is a clogged drain hole that is causing the leaking.Apparently, a number of people are experiencing the same thing. I called Whirlpool (since our local repairman suggested we contact them because this is a chronic problem and is likely to happen again). The customer service person kept pushing me to buy the extended warranty with their repair that will cost nearly $400!!! Without it - it will cost nearly $200 that doesnt include any parts. Its a new refrigerator, very bad quality and theres damage to our kitchen floor, and then Whirlpool wants me to pay $400 to repair the mess they made! VERY UPSET...
November 4, 2017 we purchased a 2018 Tiffin RV with a Whirlpool 3-door refrigerator/freezer. We did not use the RV refrigerator until our first trip to Florida January 2018. Immediate problems with the freezer icing up on freezer door and icing up in the top 2 shelves of refrigerator. Milk, fruit, even cheese froze in the top of the refrigerator. Bottom freezer door froze so bad I had to yank on the drawer very hard to even get it open & chunks of ice would fall off the door on the floor outside once it opened. Called Whirlpool warranty service phone number two times 2/16/2018. I wont go into all the details but we were on hold for a 90 minutes and were transferred 7 times by the automated system. Talked to one person, Lindsey, who immediately transferred me again to RV Dept. No one ever answered. System kept saying, Please wait. Then just disconnected and another recording came on saying to call back. We did not after this fiasco! February 19, 2018 we called Tiffin MH & told them about the NO CUSTOMER SERVICE from Whirlpool. They told us to call Sears in Sebring, FL. We did. If we wanted Whirlpool service to bring the motorhome to them & the warranty only covered parts NOT labor or service calls. They did not want to work on it. March 13, 2018 We went to Tiffin MH Service in Red Bay, AL. Earl called Whirlpool tech, Steve, & tried to explain the problem. Steve told him he did not talk on speaker phone & told him very hatefully to put him on the private line. Steve just very angrily insisting that Earl had him on speaker phone. I do not understand Whirlpools Steve issue with being on speaker phone? Finally Earl got him to listen to our refrigerator problems as he stood there at the refrigerator going through each issue step-by-step. Steve said to put silicon in the seal & that Whirlpool WOULD NOT replace a 3 month old refrigerator that actually had only been used 2 months. We found out later Tiffin is going to replace the refrigerator.
I have to say I am taking the time to write a review for my Whirlpool Cabrio Washing Machine since Ive never been this dissatisfied with a product. Every time I wash my brand new expensive black dress pants, I have resulting white marks all over! Im so upset! I washed one load three times with no soap at all just to remove the marks present! At this point, I will never buy another Whirlpool product. =(
Our over the range Whirlpool microwave door casing is disintegrating where the door handle screws to the door. Big chunk fell off today.
We purchased Whirlpool Cabrio 8.8 cubic ft Electric Dryer with Steam Cycles (Chrome Shadow) Energy Star Model WED8500DC and Whirlpool Cabrio 5.3 cubic ft High-Efficiency Top-Load Washer with Steam Cycle Model WTW8500DC and have had no issues at all, only personal issues, such as me being 54 tall and cant reach the bottom of the washer tub to take out all my clothes, so my husband helps, he is 5 9 tall and can reach in it fine, so we do laundry together now! We have washed very small loads to large loads such as, bedding sets without any issues at all. We love the gorgeous look as well. We have only owned these since November 2015... so about 4 months now, but we are completely satisfied! We have always owned Whirlpool, our old set we bought in 1998 and they finally gave out in 2015! Whirlpool for life for us!
We purchased a mobile home in 2008 that had all Whirlpool appliances. The microwave quit working 2 times before the warranty was expired. They paid to have it fixed. After the warranty expired it quit working again when it was about 3 years old. I called the repairman and he said it might be the most expensive part in it, so it would probably be cheaper to buy another one. I had to buy the same model because it was a built in microwave and I couldnt find another one to fit. It quit working about 2 months before it was 2 years old. I called the company and they were polite but said they couldnt do anything since it was out of warranty. I have been through two of these same models in 5 years. It ought to be against the law to sell such junk.
Cabrio washer and dryer are not energy saver by any means! Have had the pair for almost 1 year and have spent at least 3 years of washing and drying time with these. What use to take 30 minutes to wash now takes at least 48 or more and the dryer has to be run twice on lots of loads to dry! The other thing is, with no water in the tub it really does not have a soak cycle to get really dirty stuff clean, so you wash things 2 or 3 times! Now I know why I see these washers and dryers like new in the used stores for $200 to $300. Thanks for the junk Whirlpool.
I purchased a Whirlpool Water Heater Model # ND50T122-403 on March 4, 2011 from Lowes. I had it installed by Lowes and it included a 12 YEAR Manufacturers (WHIRLPOOL) WARRANTY, plus I purchased an additional 11 YEAR EPP (Extended Protection Plan) WARRANTY. About 3 weeks ago I had no hot water so I went down to my basement to check the water heater and it displayed 7 single blinks followed by a 3 second pause, which is a flammable vapor sensor lock-out code. I made sure there was no flammable vapor in the area, turned off the gas and pulled out the plug then called Lowes since I have an active warranty with them. They said I had to wait 3 business days for them to call back to set-up an appointment to have it repaired. I waited 3 business days including the weekend and no one called me back by the end of the 3 business days, so I called Lowes back and they set-up an appointment for a video store owner with a plumbing license to come over and try to fix it. Finally I thought I would have hot water after over 2 weeks without it, but the plumber started taking it apart and about an hour later said he needed to order a part and he would be back another day when he gets the part. He came back 2 days later to install the part and fix it, but he could not fix it. He called Whirlpool to report the issue and Whirlpool told him they would not honor the warranty because my basement was not safe. He then told me he would call Lowes to let them know about Whirlpools position and call me back. So when he called me back he said Lowes said the current warranty was under Whirlpool and their warranty was only effective after the initial 12 year manufacturers warranty was up, so they would not help any further. So after only 4 1/2 years with a 12 year manufacturers warranty and an additional 11 year extended protection warranty that I purchased from Lowes, Whirlpool will not honor the warranty that came with this water heater. I am going to take this to small claims court. Whirlpool and Lowes have terrible customer service policies. I will NEVER purchase another Whirlpool product and I will NEVER again shop at Lowes. Please do NOT EVER buy a Whirlpool water heater! TAKE YOUR CLAIM TO SMALL CLAIMS COURT FOR SATISFACTION! Maybe an attorney will put in another class action suit against Whirlpool and/or Lowes.
I had this dishwasher for about a year. It was a great purchase for this model and the price was reasonable. The dishwasher is very quiet and wash dishes wonderfully. The only exception is it does take a long time to wash dishes. The cycle are long.
I purchased this machine from Sears on 04/23/2016 and have had nothing but problems and issues with it. It is loud and makes different sounds every time I use it. It has overfilled and underfilled with water a few times, the machine shuts down while washing and I have had to restart the machine. Half the time the clothes come out covered in soap and I have to put them through another rinse cycle. My bedding always has to either go through a second rinse cycle due to being covered in soap or I have to rewash it because it is all packaged together in the fitted sheet and never got washed. During the spin cycle it sounds like it is getting ready launch into outer space and it vibrates excessively. On numerous occasions I have had to untie my clothes as they are tied in knots. There have been times that I had to put the clothes through another spin cycle because the clothes contained too much water. The final straw was last week (03/27/2019). I washed my sheets and they came out bundled up in the fitted sheet full of soap stains and I had to rewash them. When the sheets were done I put the comforter in the wash and started to clean the house. When I went into the laundry room the washer was not running but the wash light was on so I opened the lid and felt the comforter and found it to be dry. I closed the lid and pushed the start button. After a few seconds the washer shifted to rinse without even washing the comforter. When the washer stopped running and the ready light came on I removed the comforter, unplugged the machine, shut off the water, disconnected the water hoses, placed the machine on a dolly and took it to my scrap pile. I could not find any Whirlpool washers with any good reviews so I purchased a Speed Queen with a 5 year parts and labor warranty.
This dishwasher does a great job of getting the dishes clean. However, it takes FOREVER. I mean, like 2 hours or more per load and that is even when I have it set to barely dry them! I really dont have any complaints except for how long it takes per cycle. The size and arrangement of this dishwasher is perfect for our family of 6. We can fit a lot in there and everything gets clean. Nice clean look and easy to keep that way. We bought the extended warranty but didnt need it at all.
Pilot light will not lit. I called Whirlpool. They said they could ship me a replacement for $34 or I could go to Lowes and get one for free. Lowes said they were out of type C kits and they have not received replacement kits for 6 months. Lowes informed me about the recall for this part. If its a defective part, Whirlpool should be sending this to me for free. I will not be buying a Whirlpool water heater next time.
We bought a Whirlpool range with glass cooktop and convection oven to replace a 20 year old stove which had served us reliably but was beginning to look a bit dated and worse for the wear. The new range was installed in February, less than 2 months ago. Today, while I was preparing Easter dinner and had a ham in the oven, the cooktop elements refused to heat, even though the cooktop on light was lit up. We followed all the troubleshooting tips we could find in the user manual and online, but nothing worked. We decided to do the rest of the meal in the microwave and just finish the ham in the oven (which had been working). Then the oven failed, and would not heat back up.As a last resort, we pulled the range out and unplugged it, to perform a hard reset of the electronics. (This was recommended in some of the online troubleshooting tips.) No joy. Both the oven and cooktop elements will not heat, even though the lights on the control panel light up. Now we have to call a service technician to come fix it in the middle of a pandemic. How can a brand new and expensive range be less reliable and less useful than the cheap 20 year old stove we just got rid of?
They will not honor the extended warranty on their fridge which Ive had for less than three years which will not defrost making me lose thousands in spoiled food. Extended warranties are contracts and this company should be penalized and shut down for fraud.
My new ACCU-BAKE oven was not baking properly. Always uneven results. Finally called for service, just in time before the warranty expired. The service rep informed me that I had not bought a convection oven. Well, duh! Of course, I knew that! He tested the temperature levels inside the oven and found a variance of 10 degrees Celsius, which he reported by phone to the company. He advised me to reach into the oven half-way through any baking process to turn my cake around, and it would bake evenly. I asked him if he had ever tried that himself. No, he said, he was not a baker. That was the end of the service call. No follow-up, no service. Today I learned that the company actually has this exchange in its records, but if I want to get the oven to work properly Ill have to pay for service, as the warranty has expired. I wonder what would happen if I ever tried the self-clean or Sabbath mode features on this oven.
My parents bought a Whirlpool washer machine and the machine was fine for the first two years, then water started leaking from the bottom of the machine and no one has yet to fix the problem! They have the worst customer service department. The A&E worker who came to my parents house smelled, wasted a bunch of time working on the machine and didnt fix anything! The A&E worker visited my parents house over 10 times and the problem still wasnt fixed! They (worker) have ordered parts after parts and still water keeps running from the bottom of the machine! Someone, please help and cut Whirlpool from the stores! Ive spent almost a whole on the phone trying to help out my elderly parents! Its ** and a lot of headache! Never use Whirlpool; theyre all crap!
I contacted Whirlpool in regard to one of their water heaters we purchased from Lowes. It came with a 5-year warranty. At the end of 3 years, the lower element went out. Our plumber took the part back to Lowes, where he stated they normally just do a part replacement with them. On ours, he was told the owner would have to contact the manufacturer. I contacted them and supplied them with the plumbers bill and copies of the front and back of our canceled check, along with all my contact info. Their website states theyll get back with you within two days. I contacted them on March 13, 2013. Today is April 7, 2013 and they havent emailed, called or snail mailed me. After reading these consumer reports, the air has been let out of my balloon. No more Whirlpool products for me! Integrity in our country used to be extremely high. Today it is extremely low as demonstrated by the complaints on this website and now mine. Hey Whirlpool, you suck!
My mom got me and my children a new fridge side-by-side ice maker. We were hoping that since it was new, we would have it for a while, but 1 year and 1 month later, it is not making ice and changes temp for no reason. My fridge will, most of the time, keep cold; but then, there are those days that it doesnt. No one touched the temp, and since its been more than a year, Im stuck. How wonderful to spend all that money for a year and one month! We dont have a working ice maker, and also, I cant keep food good. I cant afford to throw food away. And my mom and I cant afford to get another one.
We purchased a Whirlpool Duet Front Loading Washer and Dryer. The control panel on the washer went out in March. We called for a repair. The repairman came, told us we needed to replace the control panel and he would order it. My American Express was charged $389.91 on March 26th. I called today, April 9, asking about where the part was and when my machine would be repaired. I was told the part would not be available until July 11, 2013. I cannot believe that a company would expect a customer to wait nearly four months for a part as well as charge them for the parts and labor four months ahead of the part. When I called, I was first told that there were 15 parts in stock, but then was told that there were not any available to me. I have cancelled the service but it will take them three weeks to credit my card back for the part.
Six months after purchasing my Whirlpool Washer model number WTW5000DW0 I would hear what sounded like rocks in the bottom of spin drum during spin cycles. Then noticed it was taking longer for clothes to wash and sometimes the water did not completely drain. Called for Service under LOWES warranty (the worst people to deal with). Tech comes removes a penny and dime and tells me that is the problem. Leaves. 45 minutes after he leaves there is the noise again. Call and set up for this Service Company to come back. Even though they went out of business prior to the appointment Lowes Service would not listen to me and insisted I stay home ALL DAY for someone who did not show up. Repeated calls to the Service Company resulted in nothing - phone disconnected.So finally after much frustration I am given new appointment with new Service Company - PARRISH. Tech comes in here five minutes and wants to know the sound, I explain. He checks out the unit and tells me it is a major problem and the part and labor will be costly. Best if they just replace the machine. His added comment - I see a lot of this. So if this machine is such a problem why was it not recalled? I am getting a replacement as I have warranty and machine was not a year old when problem started. Lowes Service Contract is another problem but I will deal with that later.
After only 3 years using my Whirlpool front loading washing machine the inner tub is already broken. The repairman said the cost is just about the same as getting a new washer. After reading all the horrible reviews on the Whirlpool washer I WILL NOT be getting a Whirlpool. I am so disappointed in the washer and do not recommend it to anybody. Do not buy a Whirlpool appliance ever.
The electric Whirlpool double oven range seemed like a good choice for a single person. I bought it in 2016 around the same time I had some personal setbacks. After finding my emotional equilibrium I decided to return to my much loved baking. While I have no other complaints on this range the ovens are a problem for baking. The digital oven temperature readout doesnt reflect temperature fluctuations in the ovens. Once you enter your desired baking temp the readout never changes even after you open and close the oven door say to take out cookies. Given some of my poor results I suspect even when Im not opening and closing the oven door the temperature is not maintained. I was going to get an oven thermometer but the user manual says it wont reflect an accurate temperature due to way the elements cycle to provide a consistent temperature. Ha! If you want to bake this is not the range for you. My inconsistent results and too often wasted ingredients frustrate me no end.
I thank the folks at Whirlpool for building a washer (Cabrio tub bearing failure) that lasted 22 days just shy of four years, better than the Whirlpool Duet that lasted 14 months, tub bearing failure also. Now I have high confidence that Whirlpool pre-engineers failure into every washer they build.
We bought the washer and dryer set almost three years ago. Great sales pitch! Energy saver, extra capacity, low water usage, Whirlpool name and I thought we were getting great quality! Three years later I am disgusted, disappointed and am junking the washer. The dryer has a new heating element that we proudly fixed ourselves after the repairmen told us that these were meant to be throwaways. We just thought he did not want to work on it. After watching several YouTube videos we had it apart and found the issue was a cracked heating element. We ordered a new one for 100$ and spent another 4 hours putting it back together. If we had to pay a repairmen to do all that the bill would have been the price of a cheap new one. Fast forward three weeks and now the washer quit and it can be one of at least 15 problems. After reading all these reviews we have decided to toss it as junk. It took forever to was a load of clothes negating any energy saving! Whirlpool should be ashamed of themselves for ripping off all of us hardworking Americans selling us junk. At one time the Whirlpool name meant you could count on a quality product! If Whirlpool really wanted to do the right thing, they would stop selling these immediately and give customers a credit toward the purchase of new washers and dryers!
Large tub capacity. Door opens wide without stopping. White Finish has not faded or chipped. Quiet and rarely makes noise even when overloaded. Machine bought 12 years ago and has never needed a repair visit. It has been moved from 2 different locations by using the special brackets. Easy to use detergent holder and fabric softener.
Whirlpool WRF993FIFMOO: Refrigerator Problems: the doors do not close, both ice makers went out, The computer on the filtration will go off. Refrigerator had problems maintaining temperature since 8.12.17. The refrigerator no longer works. This is my second unit since 11.09.16. It came from nfm.com.
The machine works well but it is extremely noisy. Large loads need to be washed twice otherwise they seem to not be washed. This machine washes small loads better. Given an option next time I will buy a front loader.
I purchased Whirlpool french door refrigerator wrf535smbm00 at the beginning of this year and it has really made my house an unpleasant place to be. My main complaint is that it is very, very loud, and seems to vibrate through the whole house. It runs most of the time at a level of 60 dB, which might be considered a low noise level for a mechanical appliance that runs occasionally like a dishwasher, but is quite loud for an appliance that, according to their own specs, runs at least 40% of the time. Nobody wants to notice their refrigerator. They just want it to work.Which brings me to my second complaint, the temperature control is all over the place, generally ranging from 25-50 F. I find it difficult to believe that the government, which always seems overly concerned about the temperature of restaurant food, or the pasteurization of cheeses doesnt care that an appliance nearly every American household has doesnt necessarily do its job, and isnt required to display internal temperature. The old-fashioned set this dial to an arbitrary number and hope its cool enough is not charming.Finally, though the finish is listed as stainless steel, mine started sporting tiny rust spots after only three months. Whirlpool states that Cosmetic issues are covered by the manufacturers warranty for the first 30 days of ownership only. After the first 30 days any repairs for cosmetic issues are the consumers responsibility. It seems as though they know theyve used a low grade of stainless steel.
Last year, our clothes started coming out too wrinkled. And until recently, its making a loud noise like an airplane. I called Whirlpool, and the only help they can give me is finding a company that would do service and would charge a lot.
I bought a Whirlpool washing machine from Home Depot 4 years ago. It immediately started to grow mold in the seal even though I wiped it clean after usage. I called a certified technician to replace the seal. As he was removing one screw on the lock the Washing machine shorted out essentially destroying the panel and rendering the machine broken. I called Whirlpool and told them that the machine was defective otherwise, why would it do that? My technician has worked on hundreds of machines and this is the first time this has happened. The two managers I talked to refused to help me because I didnt have an extended warranty.It is true that I dont have an extended warranty but also, I had faith that Whirlpool had sold me a good product. There is no other explanation for the washing machine to do that other than it was defective. I asked the managers to send me replacement parts, but they refused to do that. The last machine I had was a Maytag that lasted 20 years and when I gave it away, it was still working. I expected no less from the Whirlpool I purchased at Home Depot.
Yesterday I purchased this Whirlpool top load washer model WTW4816FW with agitator and we installed it at our vacation home and I started a small load to wash. Yikes, it made noises like a machine that is on its last legs. I knew from washing clothes for 40 years that this is NOT right. We, hubby and I waited and listened to this piece of junk to finish the cycle. Thank god I had set it for a short wash. We also videoed this contraption while it was grinding. I called Lowes and politely told them I was returning it. Thankfully they never had a problem with us bringing it back. (This must happen often.) I go back to the appliance department and decide on a Maytag. I noticed that it looked like the junk we just returned. I stood there and looked up the model number online and lo and behold there was a video of it doing exactly the same noise. It was virtually the same machine I just returned with just a name change. Needless to say we left the store washerless until I can research this further. I then found out that Whirlpool now owns Maytag. Thing is I just bought a front loader Maytag for my main home and it works good. It was a replacement for a Whirlpool without a agitator which worked well too. The YouTube videos seem to be washers with agitators doing this. I just wish I could post the video for all to hear. I guess we are all at the mercy of big companies who dont care if they make a good product as long as they can make it cheap.
We have a Whirlpool washer wtw5640xw2, we have been experiencing burning wire smells for some time. We had bought the extended warranty. Lowes sent out a repair company. They replaced the main board and the problem has continued. This has been as intermittent problem with the burning smell. We experienced it this week really bad! I thought the machine was on fire. We called the repair company and they said they had fixed the problem. My husband called the Whirpool number and they said they would NOT do anything to help us. We are trying to get help from Lowes where we bought the washer. I am terribly afraid to use the machine. This model needs to be discontinued.. We bought this machine 5-07-12. If we dont get some help, we are going to our lawyer.
After 1 1/2 years, My new Cabrio washer lid hinge started to come apart and wont latch, so machine wont run. After a day or so it completely popped up and out of align. The lid has PLASTIC hinge. This is obviously a problem. We have been in touch with Whirlpool, but they say they cant help?? This should be a recall. We have been waiting on back order for a replacement Lid at OUR OWN EXPENSE since Sept. 20, 2015. I want to get this fixed and use my Machine again. We are Senior Citizens and this machine is used 3-4 times a week. Not abused.
Installers left and Home Depot Cabrio washer stopped with water left in tub. I reset GFIC outlet, tried again and it stopped. Did some research and tried different outlets. Same result. I discovered that if you shut off machine as soon as the GFIC is reset, then the washer will drain no matter what. I have been on the phone with Home Depot and they have no solution but to wait one week for a repairman. Very dissatisfying service. Now I am running a 20 foot, 3 prong, heavy duty extension cord into living area where there are no GFIC outlets and it has been running. I believe there is a fault in the washer, but they must not care if we get electrocuted from the faulty grounding of their Whirlpool product.
Whirlpool Cabrio Platinum WTW8500BWO - It doesnt wash anything very well. I hate it. Dont want it. Wish I didnt buy it. I do all kinds and sizes of loads. My clothes come out dirty - I have to wash my clothes 2 or 3 times.
I dont know how anybody could write a good review on this machine. It always requires deep water wash and sometimes two cycles to get clothes clean. On regular cycle, it doesnt get water on all clothes. Oh yes, it does save water... Ive pulled things out with dry areas on them.
I had to replace the original Whirlpool microwave I bought with my new house after three years. I was told it must have been a fluke and a replacement would last ten years. I bit and found the next one also broke three years later. I will never buy another Whirlpool appliance for as long as I live. They sell garbage quality. I bought GE Profile instead and am very happy with it.
In September 2011, we purchased a Cabrio Washer and Dryer. Both appliances are extremely inferior. My first complaint to Whirlpool was in reference to the dryer. It kept overheating to the point that you couldnt even touch the clothes. In doing research I found this was a common problem and in some cases, even caused fires. After finding this out and contacting Whirlpool to complain and see if there were any recalls, they indicated they knew nothing about the problem and recalls would have to come from their legal department. I asked to speak with someone in that department and was told that was not possible. We threw the machine away and purchased a new no frills dryer. Now the washer has totally died. It would make noises, lockup, not spin, not clean, etc. Basically all the complaints other consumers have listed. It is now on the curb and I will again have a purchase a new washer. The Whirlpool refrigerator I bought at the same time is a whole other story. Please do not buy Whirlpool. When contacted they show no empathy or concern about the inferiority of their products. There are only the 2 of us now and we do laundry one time a week. It amazes me how much money I am out between the initial purchases, repairs, and replacements. My daughter has also had the bad luck of purchasing Whirlpool appliances and is now experiencing the same problems. Get the word out to all of your friends to NEVER purchase Whirlpool. They are apparently only concerned with their profits and not making good products or caring about their consumers problems. I made a very expensive mistake and will never purchase their products again. I have made them aware that I would be placing my review on your website along with the other 1,690 complaints. I have all my documentation re purchases, repairs, replacements and emails sent to Whirlpool. Unfortunately I cannot document all the calls made to this company. Bottom line, Im very disappointed in the products and the lack of concern. Please do not purchase.
I purchased a Cabrio washer and dryer in 2011 and sold it in 2012 for half the price. I was tired of my clothes not being cleaned. My husband and I work in an office environment so our clothes do not get real dirty. On the other hand, we do work around the house and garden. When I put black pants in the washer, then take them out, they look clean because the mud is still wet. When I take them out of the dryer, it is dry mud. I called the company and they said get someone in our area to come in and see if anything is wrong. Yep, they came in, charged me $150 and said that nothing is wrong; they cannot find one thing wrong. I used the washer for about another 6 months and thought, This is crazy! My towels, bedding, nothing is clean. I then sold it for half price and I am now using a totally different brand. I will never purchase a Whirlpool again!
I have had my washing Machines since 2011 and have had continuous problems with the washing machine during spin cycle sounding like a freight train going through my house. Whirlpool has had people to my house 5 times to fix. When warranty was up in 2012, I was told they would continue to cover this particular issue. They came out again in April 2013 and now I am being told, Too bad; if you want fixed then you will need to pay for it.
In all of my 50 years of marriage and buying stoves, I have never had an oven breakdown. I live in Canada - I purchased three appliances, all Whirlpool 2 years ago. I had to have a service call on the fridge three weeks ago - a little rubber nipple was clogged up and water was running into my freezer. Bill $100.00 - two weeks ago, the broil element in my stove would not turn off when the bake cycle heated up. Actually, you did not have to press the fast heat button as the broil came on by itself. I have been waiting almost two weeks for the part - today I was told it would be another week. The part has to come from the US - what ever happened to Whirlpool Canada???? - I am told the bill will be $350.00 and maybe more plus the service call. I do not find this acceptable. What do you do when you have already invested the money in the product. Bring back the old Moffat stoves. I would like to be reimbursed for the money I have put out and will put out.
Bought a dryer (wgd9050xw) 3 years ago. We bought a more expensive one than we had originally picked out. Every year its had to have a repair of same part. First year it was under warranty which tried to bill me so I had to dispute the charge. Charge was finally dropped. We just had it fixed again for third time in 3 years. Its a fire hazard because belt wears a pulley and basically melts it and gets belt hot. I just contacted Whirlpool and awaiting response.
I am so thankful that there are others who are having the same problems with their washers. Since 2006, my husband and I have had words regarding who is not loading the washer right, why are the clothes still dirty, and why does the dryer have so much lint. The excessive amount of lint ruined my dryer. I get UL codes all the time! Before the UL flashes, it sounds like someones trying to break in. It is 2011. Despite the problems, it has not died yet. I am selling it and will never purchase another from them again. I have the dryer and it went out 2 years ago. It has problems with the motor. You can guess I did not buy a Whirlpool.
This is a Whirlpool dishwasher that has been functioning for 25 years! Much better than any of my 4 newer appliances. It has never had a problem. It is easy to load and unload. The dishes are always clean. Dread getting a new one.
Two Whirlpool washers in six years that the barren in back of tub goes out. When the first one went out in the same month the warranty expired, I was told by a repair man that it was not worth repairing because of the cost. I purchased a brand new Whirlpool and only months later, the same parts are broken on this new front loader. How cheap is the Whirlpool app. made? Whirlpool wants to only send me a tech. to fix washer instead of replacing unit altogether. After all, the unit is only a few months old. I cannot believe I have to deal with this again.
The machine purchased in 2011, 3 years old, will cost as much to repair as to buy a new one. I got exactly no satisfaction from Whirlpool. They said there is no recall so they wouldnt assist. There are only 2 people in my house, so how could the washer be so junky. What would a large family do? I have spent $140 and wont spend another dime on a Whirlpool appliance.
Two months ago, I bought a Whirlpool duet washer and the computer went out, two days after the warranty was up. It went bad that I disconnected the detergent mechanism, which made it work, for now.
July 2017 I purchased a Whirlpool refrigerator Model # WRF757SDEM00 S/NK51709722. The refrigerator portion went out, the repairman said it was the fan therefore I spent 351.00 dollars for house call and fan. When that did not work the repairman spoke to whirlpool and they said the panel of small computer may go out with it 212.00 plus tax. Did not allow that and tried another repairman who said the value that switches from freezer to refrigerator was out and if I could find someone to fix it would cost between 600 and 800. I went out and bought a Samsung because on the front said 10 year warranty. At least anything is better than 1 year whirlpool offers. There is NOTHING in the name.
This Whirlpool Cabrio washing machine just does not do the job. It smells inside and does not get clothes clean, just normal everyday laundry. I usually have to put them through twice. It is supposed to be a water save, but I dont think it uses enough. I use minimal he detergent, yet you can see detergent residue on the clothes after they are washed, I think because there is not enough water running through to rinse clothes very well.
Purchased washer and dryer in 2013. After several months I noticed small holes in my clothing. I called for service since my machines were still under warranty. There was nothing the repair service could do except make suggestions on water amount and settings. Which I tried with no improvement. I also contacted Whirlpool and was told I could call for service for several weeks since it was still under warranty. I asked why call for service when I was told it could not be fixed. I did have it serviced again and told it was a problem with the design. Numerous items of clothing were ruined which I showed the technician. He gave me a phone number to contact Whirlpool. They in turn said there was nothing they could do for me. I usually place items in laundry bags for delicate fabrics but for obvious reasons not all items fit in a bag. I have never had such terrible service nor experienced an appliance that operates so poorly. I am surprised there are not more complaints with this problem. Purchased from ABT because of their reputation for customer service.
My wife and I bought a Whirlpool Cabrio washer and dryer set less than three years ago. And so far the dryer has been ok, but our washer has had to have a new motherboard and now it smells like its burning. Our last washer and dryer set was a hand down and was over 15 years old and never had any issues like our new ones do. Ill never buy another Whirlpool product again.
I purchased this Maytag clothes washer in 2007. So far Ive had to purchase and replace the front door 2 times. The current one now needs replacing. The plastic near the hinges disintegrates after about 2 years. This appears to be a manufacturing design defect. I have requested from Whirlpool to send me a replacement door for my washer. The part number is 34001178. The model number is MAH2400AWW. The Serial number is 14060452LE.I have spoke to four different levels of employees at Whirlpool after escalating the service request. Each time they have told me they are unable to send a replacement door to me, stating that the product is out of warranty. I realize that the washer is out of warranty but I believe this problem is a design flaw. The plastic near the top door hinge breaks down and cracks after 2 years of normal use. The last person I spoke with Michael (would not provide me with a last name) said to write to the Whirlpool corporate office with my complaint.
My mom is 82. She purchased a Whirlpool refrigerator March 2013. Since her purchase, she has had to have numerous service calls. This was covered by her first yr. warranty. After the first yr., she purchased an extended warranty from Whirlpool. June 24th, 2014, her ice maker and freezer quit. My husband made numerous calls trying to get this fixed. He was switched back and forth from Whirlpool and Assurant. Assurant said it should be under Whirlpool and Whirlpool said Assurant. My mom felt that Whirlpool should have taken care of this problem. The refrigerator was a lemon. It was a French door style with bottom drawer freezer. We finally called the local dealer, whom she purchased it from, and he took it back. Gave her substantial credit toward another refrigerator, not Whirlpool! Very disappointed in Whirlpool... Will never purchase another appliance with this name!!!
Two water heaters three yrs old that went kaput. Thankfully, they are under warranty. However, the tech that I called out said that his company doesnt work on Whirlpool because they are junky and they try to blame the tech if something doesnt work. I called to get new part, and of course now, I get to pay for labor. The lady on the phone actually suggested that I hire an electrician and replace a breaker instead of receiving parts for Whirlpool. Unbelievable. Needless to say, I echo all of the same concerns as the other posts. Im done with Whirlpool.
We have a small space that fit a washing machine and figured we could add a dryer on top but didn't have an outside vent, so took a chance in this model. It fit perfectly in the space and saves us from a regular trip to the laundromat. It takes a bit longer to dry but is energy efficient.
We just recently remodelled our kitchen and decided to buy a Whirlpool Range. Big mistake. First off, the range was advertised as a built in but it ended up looking like a slide in. We were disappointed but decided it was ok as long as the range performed fine. However, within 6 months of buying it, the oven fan broke and the oven became unusable. I used it only 2 - 3 times before it gave up. Extremely disappointed. Our old oven was sturdier and lasted many years and was in a very good condition when we gave it away. Extremely disappointed since we paid a lot for it.
I was so excited when my husband bought me this as a gift this past year as we are a family of 6 which means lots of laundry. The first few months I assumed it was operator error trying to learn how the new one worked. Well here we are months later googling why it makes my clothes dirtier coming out than they were going. It leaves black linty looking streaks on all my white clothes, both inside and out and leaves white linty looking streaks on my darks, also both inside and outside. It DOES NOT REMOVE PET HAIR AT ALL! If you purchase one, and have long haired pets that shed, expect to invest in some lint remover. Im on my third type in an attempt to save me time. I will say OxiClean laundry detergent seems to be the only detergent that actually cleaned the clothes. Sadly, stores around here stopped selling.And whatever you do, DO NOT USE LAUNDRY PODS. It DOES NOT DISSOLVE THE HOUSING AND LEAVES SLIMY RESIDUE ALL OVER YOUR CLOTHES. I believe this is due to the fact that despite the setting, it uses little no hot water. Which would be great if it actually cleaned your clothes. I could run my clothes under a faucet with no soap and they would cleaner than this pos. Bottom line. Dont waste your money and if you do keep your expectations very low!
I Purchased a Whirlpool ceramic top self-cleaning oven & side-by-side refrigerator from Sears. I just want to share my experience. I do not have the exact year I purchased them. Too bad I was not aware of this site but after a year with the refrigerator I knew I would not buy another side-by-side and not a Whirlpool. The refrigerator motor runs too loud, the ice maker was forever stopping even during the summer. If you cleared the ice jams it would not reset for hours. The ice maker was replaced under warranty but it still jams; however now when you clear the ice from the trays it produces ice quickly.The temperature in the oven seems to be off now. I purchased a oven thermometer and to verify the temp and they are never the same. But my major concern now is the self cleaning feature. The front door is Yellow and unsightly from the self cleaning cycle. As I sit here typing, I hope the oven does not start a fire it is very hot. This is the last time I intend to use the self cleaning cycle again because I feel it should not be this hot. The ceramic top is hot enough to burn if you touch it. Strangely I checked the oven storage drawer and metal pans in them were okay. Cabinets beside the oven were just a little warm. But This customer will not purchase Whirlpool again.
Yesterday, my DC premier refrigerator purchased on 22.12.2011 suddenly stopped working for a long time, and the inside light automatically went off. All food, vegetables, and others are damaged and rotten. Now we are scared to keep anything inside this for huge loss and health problem. Kindly rectify this, and do the needful at the earliest.
I wish to file a complaint regarding a Whirlpool flattop electric range that we purchased approximately eight years ago. After the first year, a residue began to build up behind the glass on the front of the oven door. Finally, about 18 months ago, I decided to try to unscrew the back of the door in order to clean this since it got increasingly worse year by year. When I unscrewed the door, the side metal bars broke off and the range is to say the least, looked very unappealing . When the oven self cleans it makes the outside of the oven brown and very unappealing.This is a Whirlpool Gold, Super Capacity 465 range. We have been dissatisfied from the beginning. This complaint is not about the retailer, it is about the Whirlpool product. Please help as I am quite dissatisfied with this Whirlpool product at this time.
As long as Whirlpool continues to use JB Hunt for delivery and installation service of their products, I would stay away from ordering. JB Hunt visited my home 3 times, and each time left with the dishwasher as they arrived without the appropriate tools to perform a basic installation. Whirlpool also sent 2 damaged dishwashers that could not be installed. Buyer beware.
I purchased a Whirlpool Cabrio set 3 years ago based on their brand reputation and consumer reports. It has been a terrible experience since the moment the warranty expired. First, about 1 month after warranty expired, I had to replace the main electrical board. Then about 3 weeks ago, the drain pump failed. I purchased the $110 pump and installed it myself. Now this week, the spin cycle sounded like a jet engine. I took it apart to find that the bearings were shot on the drive shaft. I figured, well it is just a wear item, understandable right? So I went to order parts and got told that I have to order the whole outer tub for $250 with shipping! For some bearings! I called Whirlpool directly and was given no explanation other than Call some parts distributors. They may be able to help you get the bearing separate, but we dont do that and there is nothing that we can do. Amazing. I equate that to having a faulty brake on my car and being told that I have to replace the whole axle!Fortunately, the washer never really did a great job. It was loud and tore clothes up, so the decision to part ways was not too difficult. I have the list of brands they make and will be sure to never buy another. Im selling this one for parts. Im sure there are others out there that will need a pump and control board soon!
Whirlpool Cabrio washing machine: The washer was purchased in March of 2012 and malfunctioned in December 2014. After phoning Whirlpool, the machine was scheduled for repair with a factory-authorized company. The first repair attempt was unsuccessful due to a lack of parts. It took 10 days for the parts to arrive, and another unsuccessful repair attempt was made. The verdict is that a new motor control board, costing $350 plus labor, is necessary. With the delay in service and cost of repairs, I may as well buy a new machine.
WHIRLPOOL REFRIGERATOR MODEL WRF532SMBM01 FRENCH DOOR - Gasket in refrigerator door totally cracked in bottom part and torn on the side only after 2 years and one month of use. I have another Whirlpool refrigerator for 7 years without gasket failure. My other 3 previous refrigerators which I have owned more than 10 years. Each also never had any problems.
I purchased Whirlpool gas range with AquaLift Self Cleaning Tech exactly a year ago. DOES NOT WORK!!! The only Self that cleans will be you on your hands and knees. Still dont know what to use. Manual says do not use oven cleaner or abrasive or you void the warranty. Ok Whirlpool any suggestions? Soap and mild detergent not cutting it. You would think with all the customers complaining about this feature the bright engineers that designed this would come up with a solution.
In May of 2010, my husband and I purchased a Cabrio washing machine. By the fall of 2010, I had put in a call to Whirlpool due to the washing machine chewing holes into clothing and not cleaning the clothes. Some of the clothes would come out of the washing machine with dry spots on them. Whirlpool sent out two different servicemen and even though one of them replaced the agitator we have still had problems with it. One of the servicemen even tried to tell me it wasnt the machine but it was my detergent (I use HE Purex dye free). I was told by a service rep at Whirlpool that there was nothing more they could do and I would just have to deal with it. I understand that products go faulty but with good customer service these issues could be resolved. Whirlpool obviously has little regard for their customers. I have contacted the Better Business Bureau. Hopefully they can get results.
Whirlpool Cabrio Washer and Dryer - The washer does not stay balanced even with a very small load (even though advertised can wash King size comforter). Even with a light load, we have to put the dryer on Heavy Duty or Bulky...and usually have to dry a second time. When attempted to contact Whirlpool, no help available. WORST PRODUCT I HAVE EVER PURCHASED... Would not even want to GIVE this set to a friend or family member. DO NOT PURCHASE THIS PRODUCT.
I purchased my Whirlpool washer and dryer 4 yrs ago. I was planning on purchasing Samsung but the saleswoman at Gils in Bristol, RI strongly recommended this junk!! A washer and dryer should not quit after 4 yrs w/ a household of 2. The dryer never dried properly. Each load took 2 cycles. Yes, repair were called and we were told its a design flaw. The washer just stopped spinning. Repair will would have been $550. These pieces of junk were replaced by GE electric stackables. Fingers crossed....they are working satisfactory!
I purchased a Whirlpool Cabrio washer in July of 2013. In the first 6 months had a technician in to repair it. Worked fine up until now. The washer fills up, the clothes just soaks there for awhile (doesnt wash) then drains out. It doesnt fully drain so I have to put it on spin and drain again. Any suggestions on what I should do?
My washer is just two years old, and clangs all the time. I informed Whirlpool and they stated I should call a technician. Since the warranty expired, there was nothing they would do. It is just two years old. I researched others and this same washer has failed in less that two years. It is a very bad product. It doesnt wash clean and makes a lot of noise. If you send me your email, I can send you a video I recorded of it making the noise.
We bought Whirlpool Frontloader Washing Machine not over 1 month ago and it started to malfunction showing Ed1 error on its display. We contacted the service center and it was taking too long to have a visit from a technician. Then the technician, who also installed the unit came and checked the unit. He called someone from corporate office or from support team to ask what is error code Ed1 and overheard over the phone that this is a known issue on the brand. The technician said it is possible that unit will be replaced or only the motor. I contacted the brand support thru Messenger and requested to have the unit replaced, because again, the unit is not over 1mo old.I was advised it is not possible as replacement of unit is only applicable when the issue happened within seven days of delivery. STUPID ISNT? Policy is something unworthy for a product that is over 30k. And again, unit started to malfunction not over a month after it was first used. I would say we pretty much took care of the unit, we only use it twice a week. Placed it where it was perfect to put. Followed every advice given to us by the technician who installed it but still, it malfunctioned a few weeks after we started to use it. I am ashamed of the brand itself, we should have chosen Panasonic or Samsung instead not a dumb brand like Whirlpool. I certainly do not recommend the brand for a washing machine unit. Frontloader is a crap.
I have owned two different Whirpool washers over the last several years, and they have both been a very big disappointment. More than that they have cost me money, time, and peace of mind. The Duet was my first experience with a Whirlpool appliance. It was a front load that I replaced the water pump on twice and constantly had to take the front bottom piece of the washer off to clean the trap on. It had been taken off so much that the machine actually just fell apart. It also had some type of mold or mildew problem where it made the clothes smell. It was a constant headache.I was stupid and allowed a salesperson from HHGregg to talk me into purchasing the Whirlpool Cabrio washer. Another huge mistake. Again, cost me time, money and peace of mind. I have owned the washer for a COUPLE OF MONTHS, and the clothes that I have washed smell so bad that I cannot use the washer anymore. I tried to call customer service, but it is impossible to get any help because the lines were so backed up, I have not had the time to sit and wait for an available person. Not to mention there is an extensive process of pushing lots of buttons before you are put on hold to presumably talk to a human being. I assume this is because so many people are having so many problems with their Whirlpool appliances. It is not surprising. I bought a new washer, a GE. It is awesome!When I have the patience and the time, I will try to call Whirlpool again and see if they are willing to do anything about the washer that at this point is just sitting in my garage taking up space. I spent around $600 on a washer I only got a few months of use out of. When we moved it to the garage, we could hear water swishing around, which explains the horrible smell of the clothes. Once I started having the issue, I went online to see if this was an easy fix, and it turned out that LOTS of other people are having the exact problem, to the point where people are trying to get a class action suit going. Do yourself a favor and avoid the hassle of dealing with this company. If you purchase a Whirlpool washer, I guarantee you will be sorry. Trust me, I was stupid enough to do it twice. Hope this helps someone avoid the headache these appliances have given me.I will never buy Whirlpool again. And by the way, Maytag is made by as well as the following: Admiral (Canada), Chambers, Coovert (acs), Crosley (newer fridges, a/c, washers), Danby (8, Estate, Inglis, Ikea, Kenmore (see Sears), KitchenAid (4), Kirkland, Maytag Epic®, Roper, Speed Queen (Canada only), Sub Zero (undercounter ice makers), Whirlpool.
We own this range and in 6 years its 4 main boards and 3 touch pads were replaced. The electronics suck big time. We have nothing but trouble with this range from day one and out-of-pocket cost for service calls that were recommended by whirlpool. They were absolutely no help. Expensive piece of crap! I will recommend NOT TO BUY ANY WHIRLPOOL PRODUCTS. The electronics suck big time! I kicked the Jenn Air out the door and to the land fill. I bought a new range, but not whirlpool product, with dials only, no electronics!
Bought this washer two years ago. First experience was when a load of towels became wrapped around the agitator. Called in service tech who told me to load the bin with the cloths pressed against the bin wall away from agitator, as if the cloths/towels would stay away from agitator. Two years later, Im ready to the machine to the street. Forget sheets and bedding. The agitator wraps them so tight that I almost rip the cloths/sheets to unravel. I had to wash a pair of work pants that were soiled with mud three times and there was still a stain. I will NEVER EVER buy another Whirlpool product.
This dishwasher, compared to my old one, is very quiet but does a very poor job of cleaning. I now have to prerinse most all items. The silverware rack leaves many dirty items such as peanut butter off a knife. I probably waste more water on prerinse than what is saved by the washer.
I bought my home four years ago with a Whirlpool 50-gallon water heater in it. It was installed in December 2002. Well, my hot water went out. After being told I could go to Lowe’s because they would supply the part free of charge because there was a recall on the thermocouple unit. I went to Lowes. No luck there. They told me they didnt carry the whole replacement unit and I would need a number from Whirlpool. The guy at Lowes was very nice but said I was the fifth person to come in this week.I called Whirlpool and was told because I was not the homeowner that had purchased the item that there was no warranty on the product and that I would have to pay for the part. It cost $34.98 plus shipping, which was another $30.00 because I had it shipped overnight. Two days with no hot water was enough. Well, I got the part and hopefully there is nothing wrong with it as it was shipped in a box twice as big as needed with no packing what so ever.I just got off the phone with them again but this time spoke with a supervisor that told me there was no need for packing. There was no part of the entire assembly that could have been damaged. Will I ever buy anything with the Whirlpool name on it? Not only no, but ** no! Will I tell everyone I know about this? You bet. I am also going to write to Lowes and ask why they are continuing to sell inferior appliances such as these. I have to tell one realtor friend about this and just placed a call to another to tell him. The first had no idea that appliances that were marked still under warranty did in fact have no warranty at all if its a Whirlpool. I may write a letter to the editor of our local newspaper and hope that they will publish it to inform anyone reading the paper about these inferior products.
This dishwasher was a mere 2.2 years old, installed by Lowes-hired technician and the part will cost $168 through Whirlpool, plus labor on both first visit and installation visit. I would not advise to purchase this or similar product from Whirlpool. What really makes me upset is that I learned from customer service that this unit was made in the USA.
The unit hasnt given me any trouble over the two (2) years we have used it. The bottom freezer works well and was a concern when buying, but has worked out well and convenient, but you must keep the refrigerant coils clean.
Model WMH1164XWS-3 Microwave - I purchased a brand new home in 2012 with all stainless appliances, within 3-5 months the outside door handle where it attaches at top and bottom of microwave has chipped, so that the screws are shown. I havent had the time to look up the replacement part until just now. Very disappointed in the amount of money a handle only cost.
Microwave model WMH73521CS-2: Microwave is approx 2.5 yrs old. This is the 2nd time we have had problems with door open and close msg appearing on display. We had to have door latches replaced once and again are having to have it serviced again. $100 for service to come out again, does not include cost of replacement parts. This seems to be a consistent problem with this model. We are not replacing the parts and are buying a different microwave. Definitely not Whirlpool. I called Whirlpool and was on hold for almost an hour and received no resolution to problem.
We purchased the Whirlpool washer less than a year ago and are now having the 4th transmission put into it. We are also having the 3rd timer put into it. We purchased this from Sears and bought the extended warranty (thank God). One of the times the technician ordered the parts to repair the machine. The service center sent the wrong parts and we had to wait an additional week for the correct parts to arrive. The 3rd transmission they installed lasted a week before it leaked gear oil all over our floor. When you do get a service call scheduled it will get rescheduled to a later date. This happened twice. They also cancelled the service call once before they fixed the machine. If I could give a zero star for this I would. DO YOURSELF A FAVOR AND DO NOT BUY A WHIRLPOOL WASHER AND DO NOT I REPEAT DO NOT GO TO SEARS FOR ANYTHING. Worst company to business with. I will say this that the service guy that comes out to do the work is a good guy. He stayed until almost 9:00 pm on one of the service calls. Hes been here so many times our dog knows him and doesnt bark at him anymore.
Brought a five burner Whirlpool range on June 9, 2018. On Christmas Eve the door fell off and I had a house of 20 guest. Couldn’t cook at all, and cook Christmas either. Call them immediately on December 26, 2018. They set up a schedule for the following week on Monday. The man showed up. Could not believe how this could happen is that he had ordered me a whole new. Dealer said it will be back on Thursday or Friday that week. The serviceman still hasn’t called and it’s Friday. Called the serviceman no answer so here I go another week or two with no oven. The oven door fell when I opened it to take food out and fell in my legs. Have a nice black and blue. Maybe I should think of suing them instead of getting it fixed.
I bought the Whirlpool Cabrio top loader set in 2006. Honeymoon was over after the first year and I had to change the dryer element then the washer with the F51 code six months later. Last year, I had to replace the heating element again! For the last six months, I have been dealing with the dreaded UL on the washer. I cant afford to pay a technician $100 to come out and tell me whats wrong let alone what they will charge to repair a problem that, from the looks of this message board, will never be fixed. I have no choice but to get it fixed in order to sell the ** machine. I paid $1400 for this brand new set and have already invested $500 in repairs. How is this possible? I had a 20-year-old machine prior to this and never had an issue. There are lemon laws for cars, why arent there any for appliances over a certain amount? How in this day and age can a company be allowed to sell such garbage? I will never, ever buy another Whirlpool appliance as long as I live. Any other brand can have my money any day.
I purchased this Whirlpool, model YGY397LXUQ04, electric range in midsummer 2011 and used it very infrequently for approximately 5 months as we were away for 6 months during the winter. On approximately June 15, 2012, we found that the keypad would only register 350 deg. F for the oven if we pushed the bake button two times and the oven temperature would go up to 550 deg; F if we pushed the 7 button 3 times. In discussion with the service manager from Whirlpool, he advised that the stove was out of warranty and they would supply parts at no cost but we would have to pay the labor costs which in my estimation would cost over $200. After searching the internet for similar problems, it was evident that this problem was not uncommon. I am concerned about the quality of this product and if it can possibly be a fire hazard. I would not recommend this product as the quality, possible safety issues and reliability are a significant concern.


