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Amana Dishwasher Model ADB1400AMB
Amana - Front Control Built-In Dishwasher with Triple Filter Wash and 59 dBa - Black
Featuring a slate gray plastic tub, this Amana Dishwasher helps you clean away crumbs and messes thanks to the Triple Filter Wash System. A combination of three wash filters removes even tiny food particles from the wash water.
Manufacturer: Amana
MODEL: ADB1400AMB
MSRP: $449.99 USD
Amana Dishwasher Model ADB1400AMB Error Codes
RESET AMANA DISHWASHER LIGHTS BLINKING:
The lights that are blinking or flashing on your Amana dishwasher tell you that your dishwasher may need a reset or may mean a part needs replaced, repaired, or checked and cleaned.
NOTE: Always unplug the dishwasher from power before troubleshooting.
If your Amana dishwasher has lights blinking, your dishwasher can be reset by simply unplugging the dishwasher for 5 minutes. By removing power to the Amana dishwasher, you may be able to reset the control board and this can clear the lights blinking.
Try this to reset your Amana dishwasher before taking the dishwasher apart and checking parts:
- Unplug your Amana dishwasher
- Wait for 5 minutes
- Plug the dishwasher back into power
- Do a test wash and see if the dishwasher has reset and the lights blinking are now clear.
The lights on your Amana dishwasher may also blink and flash to tell you a part in the dishwasher is faulty.
Related Error Code Pages:
Amana Refrigerator Error Codes, Amana Range Error Codes, Amana Microwave Error Codes, Amana Dishwasher Error Codes, Amana Washer Error Codes, Amana Dryer Error Codes, Amana Furnace Error Codes, Amana Air Conditioner Error Codes, Amana Heat Pump Error Codes,
Related Troubleshooting Pages:
Amana Refrigerator Troubleshooting, Amana Range Troubleshooting, Amana Microwave Troubleshooting, Amana Dishwasher Troubleshooting, Amana Washer Troubleshooting, Amana Dryer Troubleshooting, Amana Furnace Troubleshooting, Amana Air Conditioner Troubleshooting, Amana Heat Pump Troubleshooting,
Related Repair Pages:
Amana Refrigerator Repairs, Amana Range Repairs, Amana Microwave Repairs, Amana Dishwasher Repairs, Amana Washer Repairs, Amana Dryer Repairs, Amana Furnace Repairs, Amana Air Conditioner Repairs, Amana Heat Pump Repairs,
Related Parts Pages:
Amana Refrigerator Parts, Amana Range Parts, Amana Microwave Parts, Amana Dishwasher Parts, Amana Washer Parts, Amana Dryer Parts, Amana Furnace Parts, Amana Air Conditioner Parts, Amana Heat Pump Parts,
Amana Dishwasher Model ADB1400AMB
Washer and dryer were in the house when I purchased the house and they were new. But I have 2 issues with the washer. It does not have a liquid fabric softener dispenser and the bleach dispenser has spotted some of my dark clothing. The washer washes small to extra large loads also delicate. But it appears not to empty fully so I no longer use it. On the other hand, the dryer works well and has many selections for air to time setting to auto dry.
This stove is really easy to use and clean. It is not like the old style where you have to lift the top to clean underneath. The oven is very easy to clean also. The burners are easy lighting and also the oven is too.
Amana Refrigerator, Not Good After 6 Years: We purchased an Amana bottom freezer refrigerator, model#ABB2227DES, serial#10253964EP at Sears approximately 6 years ago. We have had numerous issues with the refrigerator starting just after the 12-month warranty ran out. At one point, I paid $300 for an extended warranty. I had to have more repairs on it and was told by several technicians that the compressor would be going and it won’t be worth paying for the repair (roughly 50% of the $1300 that we paid for the fridge). At this point, including the purchase and repairs of the refrigerator, we are over the $2000 mark. Again, the fridge just died and we have been told that the compressor is gone and it would not be worth it to fix unless Whirlpool agrees to pay the repairs. I would like Whirlpool to pay for the repairs of this refrigerator or provide a comparable refrigerator, or I will contact my own attorney in regard to this.
I was given an expensive (about $300/$400) Amana microwave last year. One year and one day exactly, it just quit. It wouldnt work, nothing. My daughter called the repair and they said theyd send out a repairman. He called to confirm the appointment and the first words were, Will this be credit, check or cash? I called the Amana company and they told me the cost would be $129 for the man to come to the house and diagnose the problem. Anything else would be extra as the warranty had expired (one day before the machine stopped working). For less than the service call, we got another brand of microwave that works just as well. If it goes out in a year, it will still be cheaper than anything Amana offers. To top this whole mess off, yesterday, about a month after the equipment failure, I got a standard form letter from Amana urging me to buy an extended warranty and the basic one year was about $60. This would have done me no good as the microwave was already broken and out of warranty. I sent a letter last night to the Amana customer service. I got another canned reply today about how good the warranty was and how sorry they were, but they couldnt apply any warranty to the old one because it had lapsed. This is an outrageous example of the planned obsolescence now in use. Amana used to be a top company up there with Maytag. My first microwave was an Amana Radarange. I bought it when they first came out and it lasted about 10 years. Now, this piece of junk that was expensive to begin with only lasted one year and one day. Amana should offer a complete refund to customers that have these problems. Ill never buy Amana again. And since Amana is now owned by Whirlpool/Maytag, Ill probably never buy them again either. How sad that American quality has gone down the drain just so the big companies can get richer at our expense.
I am writing regarding my Amana microwave AMCS101AAS purchased 4 years ago. I am really disappointed with it. The inner paint on the walls and under the plate has basically all peeled off. Now it is starting to rust around the glass in the door. It is used by a retired couple. So, it is not heavily used. But I feel the paint should not be letting go.
I’ve been using my Amana washing machine for 8 years now; always works and washes my clothes clean every time! :-). My Amana washing machine is of the most simple of model’s made; but its always worked just perfect for my family of three people.
I will never buy an Amana product again. We purchased an Amana gas stove three years ago. I cleaned it one year after we got it and the glass in the door looked like something leaked inside. I called about it and they stated that the seal came loose and there was nothing they could do about it. We could replace it for some ridiculous price. Now, we are having trouble with the glass because it gets moisture in there and there is mold growing. Again, we have to pay to have it fixed.When you pay over $500.00 for an appliance, I expect to have some type of warranty. Needless to say, we need to get a new door, instead, we are getting a new stove and not an Amana. Another complaint I have is that the burners do not clean up nice like they say they do. I hate this stove! I would not have even given it 1 star but you had to. It would have no stars marked if it was up to me.
My three-year old bottom freezer fridges coil was warm so I lost food worth $300. I was told that the repair fee is $387. There goes my week of work. Thanks, Amana. I truly regret purchasing from you.
I love the bottom freezer that is huge! The door also has various compartments of different sizes that stores a lot of easy to find foods. I needed a small space, but even though it is not a wide size, it holds a lot of food.
I currently own an Amana French door refrigerator, stove, microwave and dishwasher. I have had these products for a little over a year and the warranty on these products is a year. Recently, my Amana dishwasher model # ADB1500AWS3 panel went out. I have used this product about 20 times. I contacted Amana customer service and they said that even though the warranty expired, they would cover the part and I would have to pay for service and labor. With that understanding, I arranged service on the dishwasher. The repair guy replaced the part for $150.00 and I got a total bill for $243.00 for service, labor, and part. I contacted Amana to ask them what the next step was to get reimbursed for the $150.00. Well long story short, Amana backed out of their word and said that they were not going to cover the part now, even though a supervisor orally agreed to cover the cost of the part. I lost a lot of trust and respect for Amana and their products today. I will never purchase another Amana product again.
My daughter purchased a washer in August 2015. Two months later in October 2015 the lid locked and could not be opened. She called Amana for service. It took 2 weeks for someone to come to her house and look at it. He ordered parts, 2 weeks later he put the parts in. Still didnt work. Without all the details, it is three months later and six visits from the repair men and the washer is still not fixed. Now they are saying the repairman is only in her area twice a week and only in the mornings. She works mornings and is available afternoons. This very poor service and product that Amana is providing. This washer should have been replaced with a new one by now. NEVER again will our family purchase an Amana product.
Purchased an Amana top loading washer and two days the door lock light was flashing and the unit was buzzing. The washer smelled like wires were overheating. 5 service appointments later the unit was replaced by Amana. Less than a week later the problem I had with the first unit is now happening with the New replaced model. Amana stated that they have no recalls or complaints on this model NTW4605EW0.
I bought an Amana Refrigerator Model ABB1924DEB in 2004. Within several months, it was making funny noises. Several repair technicians and hundreds of dollars later, all I was told was that those were normal sounds. They kept getting worse until the other day when the freezer and fridge no longer work. This was the worst purchase Ive ever made, and will never buy another Amana or Maytag product. Buyers beware! Now, as I look online, I see all these brands are owned by Whirlpool, along with many others. The company is running a damn monopoly and should be busted up. Whatever happened to competition? America loses when competition is stifled.
Bought Amana more than 18 yrs ago; moved once, never any problem. It is a huge model, bottom freezer. Brand no longer top tier but a better comparison to todays pricy, less dependable choices. Worth checking out.
I purchased a new home in the summer of 2013. I bought a new Amana washer and dryer set for my home. So to my surprise after about six months, the washing machine sounded like it was going to shoot through my roof. I unplugged the washing machine several times to rest the computer, nothing changed. Now when I press the play button on the washer, it only fills up to wash a load and thats it - no agitation or nothing. I spent well over $800.00 of my hard-earned money on something that is suppose to last for years, not a year and a half and it takes a dump. I didnt buy a extended warranty because I bought Amana products in the past, I thought this washer and dryer set was going to be reliable. So now I have go buy a new washer and it wont be Amana and thats for sure. Im thinking Ill take my chances with LG or Samsung.
The dryer stopped working right after the warranty. Replaced the motor. Still doesnt work. Replaced the fuse and again it still will not work. The only thing that I have not replaced on this pile of crap is the buzzer and that still works and its the only thing that does.
I had an Amana washer for 3 years and it broken down 4 times. I got a Sears warranty on it in June and its December now and its broken again. My clothes are locked in and I had the control panel replaced 3 times. I was told that this was a great washer, but I have been having a great problem with it. It broken down after buying it a month. I got it repaired 4 times and I think I will sell it because its not any good. Dont waste your money and time with this product. I feel I have been robbed by the company because of this defective product.
Purchased fridge about 2 weeks ago. My main issue is that it is very noisy. The compressor and fan are too noisy. For the price I paid I expected a quiet fridge. If it wasnt such a pain to take it back (I brought it home myself) I would return it. I am going to contact Amana and go from there. I am very disappointed.
It is near impossible to boil water on my newly purchased stove. I’ve had a medium sized pot of water on the burner for half an hour on high and it’s never reached a boil, WTF! Phoned customer service and received no help. What a waste of money this piece of ** is. Will never buy an Amana again.
Gentlemen I buy all my appliances on July 2013 on Home Depot and in Oct 2014 my washer machine does not work. I call the company and they replace the computer, now 6 month later all the paint was rust and peeling. My refrigerator since the first day the Home Depot installs never delivery water on the door, and now the icemaker water conduct is freezing every two days and dont make ice. I will have a very bad experience with your products and never ever will buy again.
We bought an Amana oven from Home Depot in July 2010. We did not purchase the extended warranty package. You would think when you buy an appliance that you would get, at least, five plus years out of it. Well, in September 2011, our oven stopped working. We had the gas company come to check out the gas that we smelled. He said that the fire ignition is no good. So, we are two months past the warranty and this oven needs to be repaired. Needless to say, we are not happy and the gas representative said that he would never get an Amana oven.The consequences are that we have to pay someone to fix this and it will probably cost about $250. Does Amana make these to break down on purpose after the warranty period ends? Seems like an incredible coincidence to me. We may just get a new oven at this point and it will not be an Amana. When you purchase an item like this, you should have the confidence that it will give you a decent amount of time and 14 months is not acceptable.
Great space, great seals on the doors. Bottom freezer hold everything I need to be frozen. I have the stainless steel and on the side of refrigerator it is gray so it blends in nicely. Everything about this refrigerator is just great.
This is our second Amana microwave. We have owned it for 20 plus years had it for 20 years & works great. Would recommend it and buy another anytime. Thats enough for me, I give it all fives or tens, terrific!
I’ve owned several “high end” dryers and was disappointed every time. This Amana dryer is super energy-efficient and quiet! For the price, it’s the best dryer I’ve ever owned!
When we had purchased our house almost 2 years ago there was a fairly new and barely used Amana range. I use it all the time and never had any issues at all, also like the idea that it is self cleaning even though I hadn't used that feature as of yet but plan on it very soon.
This washer and dryer set has been great thus far. Very easy to use and actually isn’t loud. I can fit a good amount of cloths in it, including large comforters. I had never used Amana brand and hadn't heard a whole lot about it, so I was hesitant at first but I am glad I did. Only thing I see that could be an issue down the line is the dryer door; if handled roughly I could see the the spring needing to possibly be replaced. Overall great product for a good price. I am pleased.
Replaced old 4ton unit with Amana AVXC20 5ton Air Conditioning, like the variable speed compressor and how quiet the unit is when its running.
Purchased an Amana washer nine years ago, and the washer is only used once a week. And you would think it would last longer. Were talking about two loads a week. It will cost $300 to repair. What has happened to the craftsmanship of some of our appliances? And I have noted that if I had a family, it would have malfunctioned sooner, but if its only me, it would take longer. All of the complaints that I discovered so far are mostly about the seal and the leaking water from the bottom. So I spent $75 to have a repairman tell me it would cost $300. How can Amana continue to manufacture these washers without having a recall? The model number is NAV2330AWW, serial number NO1004341EG. I have seen this model mentioned in several complaints. I will never buy another Amana brand item. It is not fair when a company has existed forever and continues to manufacture poor quality products. Who can you trust, who stands behind their name saying we are the best, who knowingly manufactures and sells a product with a short service life? That is Amana. It is all about the profit and not about a positive reputation. It is my fault for not Googling about Amanas complaints regarding their washers. It would have saved me at least $75 for the diagnostic repair fee.
Amana Front Loading Washing machine Model NFW7200TW suddenly stopped filling. Received an error code of tE indicating an issue with the Thermistor. Began checking wiring and discovered several severed wires at the control panel. Contacted Amana Customer Service and was advised that they would send someone out but because the FL was no longer under warranty, I would be responsible for costs. I advised Amana rep that I was more concerned with a potential fire hazard and that was putting them on notice of the issue. The Rep basically said that they had no reports like this and that there were no recalls and nothing they would do. So anyone with this washing machine, beware!
Since day one this piece of junk that they call a stove has never worked properly. The door for the oven continues to fall off. Ive watched I dont know how many how-to videos. None of it helps you. Talk to Amana. Its out of warranty even though I just bought it from the store not even 6 months ago. I would never buy anything from this company again.
We bought an Amana Dishwasher (division of Whirlpool) Model ADB1400PYW in March of 2014. This is just to let consumers know that they should check to make sure new parts are in a new appliance. In February of 2016 we had to replace the control panel board because it was not completing a full cycle and the Clean Light would blink. We did the troubleshooting first before calling our repairman. When he removed the old control board he noticed something odd. He showed me and my husband a little sticker on the part. It said RECONDITIONED. Why was a reconditioned part in a new appliance? No wonder it broke down after not even two years of use. I called Whirlpool and they had no explanation and of course could not offer me any reimbursement because we put a replacement in. Whatever. So beware when buying an Amana appliance or any Whirlpool for that matter.
Had nothing but problems and the unit was 5 years old. We got tired of having it worked on and breaking down over and over. Decided to bite the bullet and have another local contractor install a different furnace and very happy now. They let just about anybody sell the Amana product it looks like.
After owning the Amana refrigerator for less than 7 years, the refrigerator is started to fail. Is that how long a new refrigerator should last?
I really like my new Amana electric range / oven. I bought it as part of an Amana packaged deal from Best Buy which included a refrigerator and dishwasher. Like the other appliances in the Amana package, the range not only looks great, but is also highly functional and efficient. As I wrote in my previous review of my new Amana refrigerator / freezer, I got a great deal at Best Buy and I am glad I made the purchase. Highly recommended! P.S. About 2 months before this purchase, I bought an Amana washing machine. My positive experience with my new Amana washing machine led to my purchase of the Amana kitchen appliance pacakge.
I purchased the dryer and it STINKS! They will come out to look at it, but saying there could be an $88 charge. Im already LESS than impressed with Amana and now they want to charge me MORE money. This is a horrible experience. I would recommend everyone looking to buy elsewhere as Amana does not stand behind their products and their products are crap.
I have wanted a 2-stage HP for years so when our 22yo 10SEER AC was nearing EOL, we jumped at the opportunity for a high-performance unit. My expectations have been exceeded: We love the dehumidification feature, the ECM air handler is able to reach the furthest corners of our house, I have to go outside to check if the condenser is running sometimes even though the unit is right outside our kitchen window, and the heat pump uses ~1kW less electricity while in the 2nd stage than our old unit. ComfortNet/Bridge took some learning but if you have patience and like to read then you'll be tuning your system in no time. Honestly, I ended up going back to many of the defaults because the whole setup is already quite efficient. We recently had a few <50F mornings so I have also been able to test the heat in action and am now looking forward to a cold winter to really stretch the system's legs!
I bought a washing machine from Amana in November and my first service call was in December. They came 3 times and havent fixed it yet and its April 26 and Im waiting for another service call. Why do I have to suffer. I bought a new machine and it hasnt worked. They dont care at all.
I have an Amana Radarange microwave (model AMC5101AAW). I am very happy with the overall ease of use. However, I noticed lately that the inside top had a few bubbles forming. The other day when I was wiping it clean almost, the whole white paint on top of the inside peeled off. The bottom and sides are fine. I just dont like the idea of the possibility of flakes of paint coming off in the food - or more of the paint peeling off the sides. What are the possibilities of something else happening with no paint covering the metal? I have young grandchildren and dont want something happening with them because of the paint peeling. I dont know what can be done because of this. I believe I had paid about $150 or $175 for it. I would like an answer about what to do with it. Thank you.
I cannot complain because this thing cleans so much better than my previous washer, and looks so nice and clean to boot. But. I do wish it dried better - I expect a heated dry setting to actually get hot enough to totally dry the dishes.
We had our Amana fridge freezer fitted in January 2009. After 6 years and 6 months this appliance has broken down and is unrepairable. We paid £3,800.00 for the fridge, and would have expected at least 10 years service from it, as we have had 10/12 years service from fridges that we have paid a fraction of this cost for. We have contacted Whirlpool, who manufactured the fridge, and have had a very unsatisfactory response so far. We are still fighting our case, and we are prepared to take this all the way, to make sure that no-one else buys an Amana product. If we had been advised that the expected lifespan of this appliance was so short and would be unrepairable, we would never have bought it.
If you must buy an Amana product, get an extended warranty and keep extending it for as long as you can. Unlike the folks who make these Amana products, the Assurant Solutions service protection people are a standup group. Its clear from just a little research that this product (Amana ACS3350AS) had design and manufacturing flaws from the start, including oven and broiler igniters that dont last more than a couple of years. Unsafe overheating of exterior oven surfaces. A poorly placed computer control unit that overheats with the rest of the oven. Since they stopped making the computer, less than six years after we purchased the thing, its dead. Amana argues that the California state obligation that parts be made for seven years does not apply in this case. They consider it seven years from the date of manufacture and not purchase or it seems like they are saying we didnt buy it when we bought it. Run from these people if you have a choice. The warranty company (Assurant) is paying $720.00 for the oven we spent $1,000.00 in 2006. I believe I spent $200.00 on extended warranty until 2014. No money on five repair visits. You do the math. Please keep in mind this is the same corporation that owns Whirlpool, Amana, Jenn-Air, KitchenAid, Consul, Brastemp, Bauknecht and Gladiator. Collecting brands, not customers. Consider the service youll get.
Brand new oven/range had one burner that didnt work. Called for a service call that was supposed to be sent out today and got a call an hour before they were supposed to arrive saying there was an error in the way the zip code was put in and that they dont actually service the area where Im located. Now Im trying to reschedule yet another service call.
Our Amana side by side is now 10 years old without a single breakdown. Keeps food and drink at the proper temperature and has plenty of room and is well laid out. Shopping often we dont tend to stuff the frig. The stainless exterior requires a bit more cleaning to keep it looking great.
Amana NTW4516FW3: Worst of all, it agitates as it fills!!! WHY??? WHY would it DO this???!!! This tears up your cloths!!! I have to wait till it fills, THEN put in my cloths. Limited control of water: It is supposed to auto sense but it runs in too little for some loads (I can switch it over to deep fill until the correct amount of water runs in) and WASTES MY WATER AND DETERGENT running TOO MUCH water for smaller loads; no way to stop it! Nothing you can do about it!!! :( It only RINSES on COLD! :( So I have to CANCEL the wash cycle before it rinses, and set it back on the wash cycle in order to rinse in warm or hot water!!!! :( Then I have to take out all the wet cloths until it fills or it will tear them up agitating as it fills!!!! :( Then I cancel the cycle AGAIN, and set it to a spin setting after if rinses, as this is the fastest. (The spin it would normally do on the wash cycle is slower and shorter... cloths too wet when done.) TRIED TO CALL AMANA AND ASK WHY THE WASHER AGITATES WITH ONE OR TWO INCHES OF WATER IN IT AS IT FILLS!!!! They were abrupt and could offer no way I could contact or address the engineers who make this washer.
Purchased an Amana washer and dryer 4 years ago and the washer has broke down. I only do laundry once a week and it is only my husband and me, not a lot of washing to do and it has already broken down. Went back to Teppermans to see about a new machine but the nice salesman asked if we had purchased an extended warranty and he checked for us and we still have a year left on the warranty. The salesman then told me that they would repair it or replace it. Apparently he isnt aware of the horrible service from the company handling the extended warranties. 45 minutes after I called they sent me an email stating that my claim was denied because of the items that arent covered by the warranty. I guess they have magical powers to be able to diagnose the problem without anyone looking at the machine. Very disappointed with the Amana and will never purchase any of their products again.
I have been a loyal Amana, Whirlpool, Maytag, Kitchen Aid customer for close to 50 years now. My 7 year old French Door Amana Refrigerator still works fine, but has a product defect, the heater. Ice forms on the bottom of the Freezer compartment, and if not removed every 3 weeks (manually defrost) it will melt and run onto the floor. I had it repaired 1½ years ago for $503. Less than 8 months later the problem reappeared. There is a class action lawsuit for this well known issue. But Amana refuses to act. I called Amana and they told me they would gladly send a repair person out to look at the issue - AT MY EXPENSE!!!! Thats all they will do. Yesterday I bought my first Non-Whirlpool appliance, a GE refrigerator. I will never buy Amana, Whirlpool, Maytag or Kitchen Aid again - NEVER!!!
I purchased a stove/oven a few years ago. I hardly ever use it and the issue is the grates on top of the burner that you place your pots/pans on melted horrible. IT IS A STOVE...Flame comes out of the burner ..You cook on it..Seriously..it melts the burner???? The entire finish burnt off the burners. I would never buy another product from them..A stove top that melts. NOT ACCEPTABLE.
Durable. Reliable. Gas with ignition burners. Purchased 1997 and still working. Has oven cleaning function which makes for easy cleaning. Amana is reasonable priced lower than many other ranges.
Our Amana/Whirlpool electric dryer failed a month before the warranty expired. It was repaired under warranty. Two years later, the heating element failed. I can fix this myself. I just ordered the part that will cost $136. We are a family of three and we dry clothes outside on a clothesline in the summer, so we didnt wear out this appliance.
I bought my Amana bottom freezer refrigerator (Model # ABB 1924 WEWO) in August of 2010 for over $1100. By July 2012, it was leaking from the freezer. A thick layer of ice had collected under the freezer baskets and periodically defrosted and leaked. The Amana complaint department merely said that the refrigerator was out of warranty and offered to sell me a warranty for several hundred dollars. I refused the warranty and called a repairman who cost me $114. He said that the problem was a factory defect. The workers at the factory had plugged up the drain with a type of grommet called a duck bill. This kept the water from draining and caused the freezing. Clearly this was a factory defect, the result of incompetent workmanship and careless quality control. Of course, quality and Amana have become a contradiction in terms. I will never buy an Amana product, and I warn every other consumer to beware of Amana. In my experience, at the very least, this product is defective, and the company refuses to accept responsibility for the inferiority of its products.
I have had a new top load HE washer now for just a few months and I regret I ever bought them. List of problems: (1) This will be the 3rd service call in just a few months. (2) NO SOFTENER DISPENSER, what rocket scientist would design a washer without a softener dispenser??? Its not like it would cost anymore to the company! You have to either stop the machine right when it’s filling up for a rinse cycle or...buy a softener ball which stains clothes and does an ineffective job at best! (3) My electric bill has not dropped one penny, do not tell me that these machines are more efficient, thats just politics, so that congress can say they are being more environmentally safe! HE (high efficiency) is not true!!!(4) The washer does a terrible job of cleaning clothes. It does NOT agitate properly, it just winds back and forth a little and makes a weird little noise. My old washer (Kenmore) was a superior product and I wish I had never got rid of it... If you own an Amana top load, just wash your clothes in deep water, so they at least wash better. (5) This is our 3rd service call as I said in the beginning in just a few months, the first 2 service calls were with the dryer and this one is for the washer. The motherboard is bad in the head of the unit. Buyer beware, these are not old time washers that you could open up any time or adjust water levels during the operation or just open up anytime you wanted to add clothes or more soap... No... These are very sensitive electronics that have issues when the washer process is disturbed in any way!!!(6) This is the way you have to treat these washer, pay attention... Open up lid, add soap, put clothes or whatever your washing on sticky soap. Add softener ball if you (unknowingly) bought a washer without a softening dispenser. That was us... Never buy from ad in paper, go see it, who knew washers are now made WITHOUT softener Dispensers!!! Then close lid and set settings from left to right and hit start program button. The reason I said program button (Start) is because these junk washers are now like cyborgs, part computer with junk electronic boards as electronics to control functions and operations of a washer which are just basic.After you do that, do NOT disturb in any way! Otherwise YOU WILL HAVE PROBLEMS AND REGRET YOU EVER BOUGHT THIS PIECE OF JUNK. Resetting only works so many times when it does have problems. I bought this from a local vendor through a sale paper ad. The vendor is not the problem, this is a Amana Corporate issue. Shame on you Amana, I will never buy a Amana product again... Trying to reinvent the wheel?
I purchased a brand new washer and dryer set, just over a year the washer quit working. I called Amana and they covered it under warranty, 2 weeks later it quit again doing the exact same thing it was doing before, and now they wont cover it again because Im out of warranty time coverage. So Im stuck with a broken washer thats just over a year old. ***BUYER BEWARE AND STAY AWAY FROM AMANA***
Have gone thru 4 repairs for the main board and temp probe in one year. For Amana aer6303mfs1 model glass top range. Now its out of warranty and its messing up again. Gives an f3 o3 error code and the oven wont go above 275 degrees. Will never buy from them again. Bought at Home Depot.
I purchased a refrigerator in 2008, Amana. In 2013 the refrigerator failed and stopped working. I called and of course the warranty is no longer valid. In order to fix the 5 year old refrigerator I had to purchase another warranty for 347.00. So here we are 2 years later and again the refrigerator is not working, so I called them and they cant help me - only if I buy another warranty for now 414.00. These people are scam artist and I think we all should start a class action suit against Amana. They are crooks.
I just recently purchased an Amana Top Load washer and so far am happy with it which is why I am writing this review. People generally only write reviews when they do not like a product or service and its misleading when you only read a few negative reviews. A lot of people complain about the controls but didnt you look at these things at store before your purchase? Obviously not and now want to complain?
On November 23, 2011, my 2007 Amana French door, bottom freezer refrigerator model # AFI2538AES began making a loud popping noise, touch pad panel lights flashing, and cooling stopped. The popping noise was from the ice maker flap opening and closing. The HV board needs replaced, Whirlpool Manufacturer #12920710. I contacted Amana to order the part. The service rep said it is on backorder until February because they have been pulled from the shelf and are being revamped. When I asked if the part would be covered by Amana, since a part needing revamped was essentially defective, I was told no. Requested to speak with supervisor, who states she didnt know where I had heard that the part is being revamped but occasionally, they have difficulty finding manufacturers to produce parts and was certain this was the circumstance. I was told there were no other complaints like mine documented. Amazingly, however, the supervisor was able to locate the backordered part, which the service rep, the parts department and two independent repair shops were unable to find. I expressed my concern that the part found, only three in stock, may be leftover from the stock requiring revamping, rather from the previous manufacturer and not of the same quality of the part which may be produced and available in February. I suggested they reimburse for the part. They declined. I suggested they reimburse should the replacement part need replaced. They declined. I thought of more suggestions but didnt feel they were appropriate to express. Whirlpool/Maytag/Amana should recall the bottom freezer refrigerators with the HV board #12920710 due to defective or faulty part or incompatibility with these refrigerator models.
We bought an Amana washer in February 2015. We bought the biggest headache ever. Right before the manufacturer warranty went out we had our first major issue, the washer would not drain and spin. They came out to fix that. Three months later no water would go in. They came out to fix that. A few months later it was back to no spin and drain. A few months later we had to call them back and the leveler was out. Now I am calling them back it is so loud you cant stand it. Do not purchase from Amana. It has never really washed the clothes. I have to hand wash baby clothes before wash or food residue is still on the clothes.
WARNING. The Amana clothes washer I purchased does not wash clothes. It moves clothes around and gets some of them wet. I have tried to manually add water to the wash and rinse cycles with a bucket. I recently hurt my back and was not able to manually wash my clothes with this piece of poop. I finally had enough and have upgraded to a automatic clothes washer that agitates the clothes instead of me. This Amana HE washer is the slowest, least efficient, manual clothes washer on the market. I had the piece of junk hauled to the dump before I grabbed the model. It was a Amana HE with no agitator. Should not be sold as a clothes washer. False advertising.
We bought an Amana washer and dryer set 3 years ago, the washer wont advance to rinse/spin and sometimes wont unlock unless the unit is unplugged. The dryer is also failing, before the washer started having issues the dryer stopped working efficiently and has to be run for 120 minutes to get clothes dry. Im dissatisfied and disappointed!
Its a good machine. Competitively priced. Good water conservation implemented. It is attractively designed with fool-proof control settings... puts operator in drivers seat for a positive outcome...When paired with Amanas matching dryer, it is a bargain purchase.
Bought this refrigerator when we moved into our new home in 1988! Its still working very well and has caused us no trouble over the years. I dont think todays refrigerators can match this one as far as service is concerned.
When there were manual controls, you could set a machine to do what you want and leave, knowing the wash cycle that you selected, regardless of your reasons, would do what you asked and come back knowing it was done. With the electronic controls, I must fight with the stupid machine to get it to rinse or spin as needed, fill as required, or whatever (wash really dirty gardening clothes well or wash hockey equipment). The automatic settings get it wrong regularly. Very frustrating.
I purchased an Amana washer model NFW7200TW in 02/2010. I had to have a repair technician come out on November of the same year - the water was not draining and the pump was not working. Now, it’s the same issue. Of course, Amana offered to sell me an extended one-year warranty for $300.00 (a little less than 1/2 the cost of the machine) since my warranty was for one year, even though it was the same issue. Ive also read where others have had the same issue. I will not deal with this company again.
I recently bought a new home where the appliances were part of the package. They were all brand new so I figured that all was well. I bought liquid fabric softener to put in my rinse cycle, but I ALWAYS kept missing that cycle. I finally sat upstairs next to my laundry room and waited and listened. My washer NEVER fills up with water for the rinse cycle. My clothes have been having soap residue on them for months! This is BS! Plus, the lid always locks so that you can NEVER see how the machine actually washes your clothes. After realizing that my washer never rinsed my clothes I got online to see what other complaints I could read about this company and Im not the only person who said that their clothes never rinse. What sense does this make??? A washer that doesnt rinse??? This company should be ashamed of themselves. Now every time I wash my clothes I have to go upstairs and do a separate rinse cycle. How stupid is that?
I have an Amana refrigerator that is less than 1 year old. It makes a very loud chattering noise. I have been trying to get it serviced since Jan 31. There is no certified service in Clatsop County. After 3 months of phone calls with Amana They told me to find my own. I finally called Sears and a tech came out. Now I have to pay all the costs and wait to be reimbursed. Horrible customer service.
Amana Gas Range AGR5630BDS - We purchased this range from Home Depot and took delivery in Dec 2014. In October 2016 the oven began to shut down after about 30 minutes cooking time and an F2 code showed in the display. Weve had the service tech here 3 times. An oven temp sensor was replaced but the problem was not solved. We then replaced the top ECR module and still the problem exists. Now however when the oven shuts down there is a spewing of natural gas and we have to manually shut the oven off and throw open a window. We are stuck with a stove that wont work and is unsafe, and we are out of about $300 over the price of the stove. We cannot sell it and are hard pressed to afford a new stove. We called Amana and they had a so what attitude. I know that we will never buy any Amana/Whirlpool product again.
I have had my refrig for 16 years and never had it fixed. Sometimes I dont wash the outside as often as I should but when I do it comes clean. First time no rewash. Love love love.
Very sample microwave to use. Was very easy to install. The price was great being that I purchased it as an open box it was great condition.
We purchased a NEW Amana Electric range model #AER6303MFS2 11 MONTHS AGO. Heat escaping from the stove seems to be excessive when cooking. Kitchen gets uncomfortable hot. Had Amana technician check (8/24/2020) and during the heat cycle (with stove set at 350 F) stove registered (with techs instruments) a low of 328F and a high of 382F....a 54 degree swing??? Tech indicated this was normal range. This seems excessive on both ends. Spoke to Home Depot and their appliance salespeople could not confirm or deny this 54 degree range as being normal! Contacted Amana thru survey channel and have not received any response. Looking at replacing stove with another brand that has better heat control.
Slide in oven model ACS3350AS - The display turns off when baking. I saw hundreds of exactly the same complaint. The hinges were replaced without success. I contacted Amana, but they deny that this is a problem and claim that no one contacted them. I have no clue what to do anymore and plan to purchase another oven definitely not Amana. This company has the worst customer service and products.
I bought an Amana stove 2 years ago. It has been in service 5 times within the last year. The temperature control board keeps messing up. Called customer service. They said to reset it. Which I had to do 3 times and still couldnt finish making dinner. It was last fixed in November and its out again. They really dont care. Told me buy extra warranty for 400$. REALLY!!! Lets just say my response was not nice. I told them since they didnt care I would let people know about my bad experience and terrible product, she hung up on me. Now I have a useless stove because it cost just as much to fix it than what I paid for it. I would never recommend this company or product to anyone.
I woke up this morning and found a crack 8 long left front corner on model number AER58330VAB0 Amana stove that I purchased 2009. Amana customer service had my purchase information in their computer. The contact customer service phone number 866 616 2664. I told the service rep nothing fell on the glass nor was there any misuse of any kind. Customer service states the stove is too dangerous to continue to operate and would not send me a replacement glass. I spoke to the Customer service manager whom was more irate than her subordinate and she kept repeating and stating she has a stove with 4 boys and hers is fine and never broke and it is 5 years old. I informed her the glass looked thin in this area and she stated because it is not under warranty she did not want to see the glass which should be examined and reviewed for product safety observation. She refused to help me and only documented that if I continue to use it she will be putting this information into my computer complaint record. The customer service manager actually hung up on me and would not allow me to speak to her supervisor and stated call the store where I purchased it from.
So far, we are very pleased with our new furnace, air conditioner and air cleaning system. The installation process went very smoothly and we are impressed with the overall system's operations. We are especially pleased with how quiet it is and have already noticed that our home is less dusty. The air cleaner also did a great job of keeping the smoke our of our home during the nearby fires in the northwest of the United States.
We are a single couple with few loads to run. After 3 years our Amana front load washer circuit board went out. It was replaced with a three hundred dollar new one. 3 years after the replacement was installed, the replacement went haywire. This is a circuit board part that everyone says is no longer available because the manufacturer doesnt want to replace anymore.So, long story short: Original cost of new Amana front load originally: $560. Cost of first replacement circuit board $385. (Replacement part lasted 2 years). New cost to replace our Amana washer $600. New cost to haul off Amana washer $50. Wow! My total $1,595. It used to be that Amana was a great name. Ill never buy from them again.
Right after the manufacturer’s warranty of exactly 2 years expired, our Amana Refrigerator broke before the end of the following year. Oh, did I mention we bought it brand new from the showroom floor at Home Depot in Hilo, Hawaii? Now it runs all the time on the freezer side and the refrigerator side does not get cold at all. Ice forms in the rectangle box that is located inside the refrigerator section and no cold air from the “run always” freezer-side comes into the refrigerator. That poor design is how it is supposed to keep your refrigerated food cold. Poor design. What isnt, these days? So here we are, spent $800 for this thing and it has lasted 2 years. Now I have to spend $300 to get it fixed. Meanwhile, until we can just come up with an extra $300 to do that, we have to rent a refrigerator - another $68 a month. Now, isnt this fun? On top of that, it was evidently not working properly for about 2 months until one day I began vomiting from bad food. Not fun either. So what is a consumer to do? We are at the mercy of cheaply made and poorly designed shoddy craftsmanship and materials made by companies that just dont give a you know what anymore. They only want to make more profits out of greed and screw the consumer. They know you need these products so they can literally get away with doing whatever they want. I wonder if any really great person is going to once again build the real McCoy of Wash Machines and Refrigerators that are built to last and do! It can be done, it is just not being done and no one seems to care. Have we become so apathetic to accept this in our lives that we are the sheep they speak of? There are no choices. Oh, you think because something is stainless steel and looks pretty and shiny it is good quality? Stainless steel is only on the outside! Underneath, it still rusts! We live by the ocean in Hawaii where things are not hermetically sealed like on the mainland where houses are all closed up and furnaces run all day and night. And the Stainless steel here still rusts and they tell you right away that rust is not included in any warranty! Oh, let’s see who is Amana made by? Whirlpool I think and I am not surprised.Remember in the old days when all the washers at laundry mats were Whirlpools and they worked? Well, dont buy one these days. See my post on the one we just got! For people who say, Well, just buy the warranties they sell when you buy the item.” Yeah, and so you really are spending an additional $300 for the product, which will then last 3 more years from the day you bought it. Who is getting screwed here? - The customer either way. Remember when you bought an appliance and had it the whole time you lived in your house? Remember the Maytag repairman? And did you know your icemaker is not included in your warranty? Nope, you just have to pay for that - an additional $300-$400. Is everyone just going to roll over and accept buying a major appliance for $800 and having it last 2 years?
This is the worst washing machine Ive ever used! You cannot soak any clothes because if you walk away with the lid open during the filling cycle and you do not close the lid within 10 minutes it pumps the water out. There is no way to delay the wash cycle in order to soak a load of clothes. The rise cycle fills with cold water, does not agitate, and immediately pumps the water out. When it has finished pumping the water out (there is no way to stop this action) I then need to turn the selector knob to rinse in order to rinse the clothes. This results in my using twice the water for the rinse. Talk about a crummy machine. I had a repairman out to replace the control board, but it only worked for a week. My advice - DO NO BUY AMANA PRODUCTS!
The Amana is good sized, refrigerator on top, freezer on bottom. Shelves have good sizing, everything fits well. It is easy to clean. It is not overly loaded, so it runs pretty well. The compartments are comfortably sized and the drawers are easy to take out to clean.
I bought an Amana fridge with our tax money just over a year ago. Its was a hard decision to spend over $1,000 on a fridge, but here we are just over a year later and the crisper drawer has crumbled and disintegrated on the slider edge. Bad design and bad choice of materials. Amana, of course, says the drawer is not covered under any warranty. They want well over $100 for a new drawer. That’s 10% of the original price. To hell with Amana. I won’t make that mistake again. Pass the word: Don’t buy Amana! I’m stacking fruit/veggies on top of the bottom drawer for now. I’m searching the web in vain to find a cheaper drawer. I’m really, really pissed off!
I like it and it works fine so far. I wish it did not have a push button on it, instead just pull, as I worry the push button will break, they are prone to, as opposed to pull doors on microwaves. It seems to work well, was easy to install and overall we are pleased with it.
I purchased a washer March 2013 and November 2014 it wont even start. The plug and socket was checked and they are working. So now close to Christmas I have to purchase a new washer. This time it will definitely not be an Amana brand. I wish I had read the reviews from others before making this purchase.
When I bought the stove I thought I would try the glass top (cant remember what they are called). I was never told that I could not can (preserves) on this stove. I only had the stove for less than a month when I asked if I could bring it back for this reason that I cant put weight like a canner on top of this stove. The store where I purchased said NO. Well, ok what do ya do? When I turned the self cleaning cycle on it took a long time and when it was finished it left big brown spots on top of the oven door, like it had gotten too hot and burned it. And you can see it when door is closed.The double glass window on the oven door broke the seal and moisture and stains are in between glass. Cant clean it. Unless you take the door off and take it apart it. The oven light only lasted about 3 months. It wont work at all. Overall I hate this stove, I thought it would be easy to clean on the top, that too is a job. I paid quite a bit of money for this stove. The sales people need to inform you how this stove functions. I would have bought a different stove from them if they would have told me.
Amana Washer NTW4516F - If I could give Zero or negative I would. This is the MOST awful service I have ever had anywhere, and I am 65 years old and have lived on 3 continents and 4 countries. Awful washer, awful service. The washer blew up with electric sparks all over the place after 3 weeks - couldve electrocuted the lady of the house! Now we are coming up on 4 weeks later and the repair is STILL NOT COMPLETE. I get a lot of sympathy but no action. The local service company never did respond to any follow up, or messages left on their god-awful phone system, and now we have to wait another week to get a second service company in there. Amana never offered to compensate for having to go to the laundromat for a month, or replace their crummy machine.
It had problems to begin with ie: pushing the start button had to push 13 times. They kept fixing it, finally changing the computer part. Had 5 service calls. Also kept stopping mid-wash cycle. BOTTOM LINE: DONT GET THIS DISHWASHER!!
Fan for use of oven is very loud. Fan for top of stove is also noisy. One element in oven needed to be replaced. Downdraft causes the kitchen to be cold in winter as it vents to outside. Door has drips between glass with no safe access for cleaning.
Bought my Amana top-loading washer in April 2014. Most of my laundry isnt deeply soiled, so didnt think much of it for a while. However, becoming more obvious now that my clothes are not getting clean enough. I garden and have a dog, so sometimes get socks soiled and dirt on clothes when dog jumps up. My whites are not white and the soiled areas dont come out. I had my previous Whirlpool washer over 20 years and didnt have this problem. Have checked the manual to be sure Im using right detergent and loading the washer correctly, but hasnt solved the problem. I liked the price, capacity, and no-frills model of the washer I bought, but not happy with the cleaning results. Dont want to have to buy another one, and always thought Amana was a reliable brand, but I personally could not recommend to others.
MOD:NTW4605EW0 Type: 587-20 - This product is the worst I have ever used. My Husband and I are in our late 50 on a fixed income and recent stem cell survivor. We had to save for this for months to buy this washer. Now knowing it would not have been the top of the line, you still have a reasonable expectation that your laundry will be cleaned. Thats not the case with this washer. I have taken items out of the washer that never hit water, and still soiled. You cant make any adjustment to the water level, the agitator is very ineffective and sound as the whole thing is a strain to do a basic task. I have bought Amana in the past and had no regrets until now. That is unacceptable for misleading the public that this is a washer. It truly just an oversize hamper. If this sounds like I am not happy with this product. Then sorry to say YES I AM NOT HAPPY WITH THIS PRODUCT! When you pay $250-$300 you expect it to at the very least to clean your laundry!
The organization I represent purchased 224 Amana/Goodman PTAC units in 2013, we have had nothing but issue after issue with this product since installation. Blown fuses, wiring issues, incorrect fuse holders, etc... Now there is a product recall on 160 of the units, we submitted the application and Amana sent us the parts to perform the upgrade ourselves. When I called the phone number provided for the recall they tell me to contact Amana in regard to the labor. When I contact Amana they tell me apply online. I would not recommend purchasing any product from this organization.
The touchpad membrane control has failed several times in the 10 years that I have owned an expensive Amana range. Amana replaced the part at the first failure but I had to pay thereafter. Each repair costs $100.00 for parts--relatively inexpensive because I do the repair myself. This failure should not happen. Amana is no longer the quality manufacturer that it once had been. I will not purchase any Amana appliances in the future.
Bought brand new Amana washing machine from Home Depot and am very disappointed with the product. It does a lousy job of cleaning my clothes and will not fill up while I am loading (lid has to be closed for water to fill). Very disappointed not only has my money been wasted but also my time. Will never again buy anything Amana.
I purchased this fridge 9/2010, and the compressor is already shot. I see from other complaints that compressors have been a problem, but Amana Whirlpool has done nothing to help out customers (unless they agreed to the extortion of the extended warranty). I guess Amana Whirlpool is only for people who can afford to buy major appliances every year or pay huge repair bills as soon as the product is out of warranty, or pay for protection (does this remind anyone else of bribing cops to do their job?). My previous fridge was an Amana. my next will not be.Ive lost work time, food, and money. Its odd when the automated recording asks if youve had the product for longer than 12 months, and then asks if you purchased the extended warrant. And you said yes to the first and no to the second, why dont they just disconnect you? They wont do a thing to stand behind their products, even when they know that a less-than-two-year-old fridge should not need a new compressor. They have no pride in their product (I see why now), and they surely have no concern with customer service or satisfaction.
I have purchased several washers of this model over the last few years. Never again. I have had to have a service tech out to repair it five different times. They have replaced a coupler, transmission, motor, solenoid and issue of not emptying. I purchased the five year extended warranty because the one year warranty was up by about three months when the first one broke. So the repairman came out to fix it. It was going to cost me more than replacing it with a new one (that keeps breaking). I will never buy an Amana again.
I have an Amana glass top range and an Amana microwave.. Both appliances the doors have fallen apart in the first two years that Ive owned them. The microwave was manufactured August of 2012. Just after the one year warranty expired the overhead light burned out. After that weve replaced it 4 times this year. The door is literally cracking apart. The range door glass has been falling out and will hit you in the legs if you close it wrong. I am sure that Amana is aware of the problems. They will not stand behind their product.
I have enjoyed the washer and dryer for the 8 years I have had them. The part that I am very unhappy with is the cost of the parts to fix the problems I have had; heating element that cheapest was one appliance store for $75 (rest online and other store was over $100), worked two times drying clothes then stopped working with going around. Told probably the belt, but again no belts around and had to be ordered, and also told from all appliance stores that old being $56 is higher than other dryers. The belt was not needed so not opened so will be seeing if I can have my money back for it. Told its either the door switch, that would be $25.99, or the board that would cost $200.80. Again, I enjoyed the way it was, but the cost to fix the problems is higher than buying a new one. Very unhappy to spend so much time and so much money along with being told having to order parts shows it is happening quite a lot from owners; annoying and unhappy.
Works exactly like an oven should. No problems so far. Has good features and we use it every single day. Easy to clean and easy to use. Doesnt take forever to heat up and maintains heat as it should. The stovetop is also easy to clean and heats up very quickly even though it is electric.
Machine is a disappointment. It does not fill all the way up with water. You must put on deep wash just to do a medium load. Also, you cannot open it to fix it when during the spin cycle it gets off balance. You must turn the machine off and start over again.
Sometimes the fridge section freezes foods, sometimes it is not cool enough. Odors tend to stay in the fridge and linger indefinitely. Parts of the veggie drawers have broken off over time. I do love that it is a side by side, and will buy another like it. I wont buy an Amana again.
Amana washing machine model NTW465OYQ. We bought this Amana washing machine after losing our shore house in hurricane Sandy. It is only 2 years old and is rarely used since it is in a vacation home. The machine already needs a new control board since the cycles do not advance. It will wash over and over forever and never advance to rinse or spin, even when the dial is turned manually. Between the repair call and the cost for the new control panel, the total to fix it is more than we paid for it. The customer service representatives stated it doesnt matter that you rarely use it, if it is over 2 years old there is nothing we can do for you. Will NEVER buy an Amana again!!
We purchased Amana Refrigerator model# ABB2222FEW on 8-15-06. We replaced control board when the refrigerator was only 2 yrs & 4 months old and it cost $216. Well guess what, it just went out again. The part cost me $111. My husband will try to replace it. If he cant, we will have to dish out another $100. This is ridiculous. Amana needs to step up and have a recall on this product. (See previous complaint on 12/21/09)
In late 2001 or 2002, I purchased a drop-in electric Amana Kitchen Range, model #ARTSC865OE. The touch pad control panel was replaced twice by the merchant where I purchased it. On the third occurrence, he suggested that I deal directly with Amana for another replacement. I used a local repair shop that replaced the panel again at my expense. Part of the local knowledge repair was to put insulation behind the front panel with the control panel and knobs to keep heat away. In addition, the high temperature crystals on the knob panel continue to break off. One repair call to replace them cost me $75 and now 2 more are broken. I assume the heat makes them brittle. Now, the top broiler element is not heating. Since this is Labor Day, were out tomorrow to replace the stove and matching microwave. It wont be Amana, Maytag etc. Also the local small business retailer that sold this to us has lost our recent appliance purchases of over $5,000.
Amana freezer (AQF2013TEW03) - I purchased a 20 Cu Ft upright freezer in February 2011. I had a repairman here in March 2011 because I could see light around the outside, right side of the seal. Because the light was on continuously, it kept the inside warm therefore, the freezer ran nonstop for 6 weeks. Now, the inside keeps frosting up on the top. Because it is no longer in warranty, I called a different repair company. The person who came out said that the whole inside of the door is falling part, defective mold and its sagging. The seal at the top of the door is not straight across nor never was. Because the inside door is sagging, the seal was and is continuing to sag. I called customer service for the third time today. They said because it is out of warranty, they wont do anything about it. I told them its been a problem since I bought it and they said that I should have told them within 90 days of the first repair that it wasnt correct. How was I supposed to know that the door/seal werent made like that since I bought it new? They told me Id have to purchase a new door for $403.44 plus tax and shipping. They kept bringing up the no warranty and that it would be fixed if Id have had an extended warranty. I was not offered an extended warranty when we purchased it (which I told them) and they said I should have gotten a postcard reminding me that the warranty period was up soon. I never received the card and and their customer service department doesnt believe me. This is terrible customer service and they dont stand behind their product. Four months out of warranty and Im stuck with a very large boat anchor. Their customer service is awful to say the least. The supervisor is just as bad and they dont give a crap about anything. I will never purchase another Amana/Whirlpool product.



