We purchased an Amana side-by-side refrigerator-freezer seven years ago with an integrated water and ice dispenser. Several months ago, I woke up at night to the sound of running water. When I reached the kitchen, I saw that the appliances LCD had burned out and water was flowing from the water dispenser. A design defect allows the switch that controls the water to open when the control panel fails. Our home has inch hardwood floors in the kitchen and adjoining living room and dining room. Unfortunately, the floor boards with the standing water bowed; Where the water had gathered in the dining room, the water seeped into the boards and required replacement. The entire floor had to be refinished, stained, and sealed.

I bought my Amana Ntw4650yq0 washer new about 5 years ago and it wont spin. I do not recommend the 4600 series and I will never purchase another Amana product because you cant actually contact them.

I called in to purchase 2 grease filters and a charcoal filter with a light bulb for my confection oven and they no longer support their products. I have model ACo1180AB which is ten years old this year. When they discontinue their items after 12 months they no longer have to support the items they have sold in the past. As a consumer this is unacceptable. Do not use your hard earned money to support this type of company. This is the same as if you purchased a brand new car and your front head lights are no longer working and you call in to request parts for your car so you can drive it on the road but find they no longer have those headlights so you can not use it any longer. The unit works but you can not use it because they do not support their product because they discontinued the manufacture of those items..

I have a Amana dishwasher in my rental house and it stopped circulating water at about a year and half - I tried to get some type of concession from Amana for parts and labor going through their service outlet. The answer was a complete NO due to the fact that it was out of warranty. This dishwasher just stopped circulating water one day and didnt get the dishes clean due no water spraying on the dishes. I personally went underneath the dishwasher and gently tapped the circulation pump and it began to work. My years of experiences in the automotive field tells me that this is a manufacture defect with their motors where the manufactured motor has a flat spot in the rotor that will stop in a certain location and stop working at times. This failure was produced at the manufacturer and if I am right they too know that it is their responsibility to take care of the defect but the almighty profit or dollar cost is more important than customer service of honesty. To this I say I hope Amana goes out of business because I think it wont be too long that it will go out of business due to the fact that they are already under Whirlpool. I learned my lesson - if the product is cheaper than everyone else what can you expect? It sure wouldnt be your moneys worth, not even at a year and half use.

This refrigerator has been a good choice for us. We love the freezer being on the bottom. So much room on the top and easy to get anything out of the freezer. It has the one door, not the split two.

My Amana appliance is 11 yrs old and maybe I expect it to last longer, but I had to have it repaired in the last two years twice. They just dont make things like they used to or maybe it is the country they make them in. I had a bottom freezer Sears refrigerator, I think it was a Kenmore brand and when I moved out of my house it was 19 yrs old, running good. But I didnt want to move it, because it was so big and I was moving to an apartment. It really is a good refrigerator, just not one that lasts a long time. I expect a $2000.00 refrigerator to last at least 20 years if you take good care of it, like vacuum the places required and keep it clean.

This washer and dryer set has been great thus far. Very easy to use and actually isn’t loud. I can fit a good amount of cloths in it, including large comforters. I had never used Amana brand and hadn't heard a whole lot about it, so I was hesitant at first but I am glad I did. Only thing I see that could be an issue down the line is the dryer door; if handled roughly I could see the the spring needing to possibly be replaced. Overall great product for a good price. I am pleased.

The interior paint is peeling off in big flakes now. Before they were small, but a large part of the paint on the bottom of the oven is gone. I have contacted Maytag Corp. and was told to call a service person. From what I have seen online, this is an inherent problem with this product and the company should issue a recall and make an effort to fix it at no expense to the owner. The microwave still operates perfectly, but the fear of fire or paint in food prevents me from using it.

The Amana is an 18.5 cu.ft refrigerator. Its a year old and works well. I bought it for two reasons: a) a Bottom freezer and the height being less than 65 inches to fit under cupboards. It works well so far. Not noisy to disturb ones concentration. This would be my third fridge in 43 years. Im not hard on them.

We got a good price on an Amana side by side with ice maker and water dispenser from Home Depot. But the ice dispenser door failed--a cheap plastic assembly--and fixing it would cost 1/4 the cost of the refrigerator. Then the plastic frames on the glass shelves started falling apart--they are constructed so that stress cracks are inevitable. They cost about 1/8 the cost of the refrigerator each. Then the refrigerator itself started to deteriorate on the inside--it is very flimsy. Total piece of crap. I would not recommend anything Amana to anyone, or Maytag, or any of their other brand names.

When we had purchased our house almost 2 years ago there was a fairly new and barely used Amana range. I use it all the time and never had any issues at all, also like the idea that it is self cleaning even though I hadn't used that feature as of yet but plan on it very soon.

We purchased the Amana refrigerator 8 years ago from Alabama Power Company and we have multiple problems over the years. For example, the ice maker sometimes dispenses the ice and sometimes it will not. Also, we have not the water valve intake gone bad and saturated our carpets. We had replaced it at the tune of approximately $300 and time off work having to wait on the repairman. Now, once again it has gone bad and we are again waiting on a repairman. I am very disgruntled with this since we did pay good money and continue with practically a new refrigerator which should last many years.

I purchased a new Amana stove for a rental property in GA at the beginning of Sept. It has NEVER worked. When I called they said they could only speak to the tenant, when she called it was past the 48 hours of delivery and since I didn’t get the warranty they would have someone come out and repair it... ok fine. The company was a no-show and no call twice. Then I get a letter from the GA housing authority that I am required to have a working stove within two days. I was forced to purchase a second stove for the renting family. I called and called Amana to pick up the useless stove and credit my account. They were extremely rude on the phone and refused to take it back. Not when I call the new repair company told me it would be fixed the day after Thanksgiving, following up today they now say the part is on backorder until next month. This will be three months now that I purchased the stove and fortunately am paying zero interest on through HD. I cannot believe the lack of customer service with Amana. I will NEVER EVER do any business with them again!!!

French doors are great. The cover over the meat keeper broke and can’t be repaired or replaced. Freezer is nice, but I struggle to find anything in it, however the two sliding drawers are nice. Great ice maker, keeps up easily.

We have had our Amana Furnace and air conditioning for about a month. We have not needed the furnace so far, but the air conditioning has been beyond expectations. Coupled with the Ecobee thermostat, the system is much quieter than any HVAC system that we have ever had. The thermostat runs the fan every 15 minutes and the whole house comfortable.

After owning the Amana refrigerator for less than 7 years, the refrigerator is started to fail. Is that how long a new refrigerator should last?

I bought an Amana washer from Best Buy in January 2015 which has a 1 year warranty. I realized it doesnt rinse on any cycle. It runs water in to rinse but as soon as it fills and stops running water in, it runs the water out and spins. I have called the # for it to be repaired but we are still waiting for a repair man. I just hope it will be repaired before the warranty runs out. Dont know what else to do.

My washer is still under warranty and I called a service representative. It was supposed to be dispatched and serviced today. The call was never made and I had to make several phone calls to reschedule. In the meantime Im having to spend an enormous amount of money at the laundromat. Amana is not giving me a refund for this huge inconvenience.

Fan for use of oven is very loud. Fan for top of stove is also noisy. One element in oven needed to be replaced. Downdraft causes the kitchen to be cold in winter as it vents to outside. Door has drips between glass with no safe access for cleaning.

In the summer of 2018 we bought an Amana gas dryer. For 2 years it worked great then suddenly no heat. On 11/3/20 I researched the parts we would need to fix this issue. We found, through research, that we would need either a new solenoid or a new thermal fuse and new thermostat. We decided to replace all 3 rather than choose wrongly and have to wait for the correct part.On 11/3 I contacted Amana support via the email provided on their website because their website did not list our particular model of dryer in order to determine part #s. On 11/11 they responded asking for my address, phone number, serial #, date of purchase, etc. On that same day I responded and said, No just give me the parts #s so we can move on with our lives. Finally on 11/21, they responded with a link to parts #s. The problem was we already replaced the dryer. We understand fully that Covid is causing delays everywhere in responses to emails but 18 DAYS??? This was utterly ridiculous. We will not be buying any further Amana products to ensure we will not have to deal with this customer service department again.

We recently replaced our old air conditioning unit with a Amana. We went for a 20 SEER Amana. We love it. We love it’s two stages, energy efficiency, quiet operation and warranty.

Our Amana side by side is now 10 years old without a single breakdown. Keeps food and drink at the proper temperature and has plenty of room and is well laid out. Shopping often we dont tend to stuff the frig. The stainless exterior requires a bit more cleaning to keep it looking great.

We bought the Amana washer and dryer 8 months ago. We were very pleased at first as to how silent the washer was. Then we started to notice that the washer was taking longer than usual to wash a regular load of clothes. I didn’t think anything of it until it started making the worst noise I have ever heard, it sounded like the drum was going to come out of the whole shell. I called ABC Warehouse where we bought the set and they told us that it was under manufacturers warranty and to call the warranty service. I called and they set us an appointment for the service repair center, which is Lewis Appliance in my area, which these people are worthless. He came in and lay on the floor and did some things to it with a machine and told me that they had to order the part and it should only be a week or two but I could use it in the meantime. It has been a month and a half and I am still waiting to get it fixed and it is still beating itself to death worse than ever. I called Whirlpool today and got into a screaming match with the customer service department and then the supervisor, to no avail. I told them its beating itself to death. They told me that if anything else breaks on it then they would continue to fix it until it is pretty much no longer repairable. DO NOT BUY WHIRLPOOL PRODUCTS. THEY ARE JUNK!!!

I bought an Amana gas dryer less than a year ago, the paint on the inside started peeling off and messing up our clothes. So I get a hold of customer service and they tell me it dont cover anything after 30 days!!! Are you kidding me 400 dollar piece of scrap metal... stay far away from this brand - they do not support their product!!

I am a renter. The apartment space came with a basic Amana gas range. I experienced large flare ups. Come to find out the previous tenant tried to clean by lifting the top - like every other stove in the world and broke the fittings causing a gas leak. There were no instructions available to indicate that this stove cannot be cleaned, and the very act of lifting the top, which is not restricted in any way, breaks the tubing that houses the gas. How are people supposed to stay safe with this stove? It will be repaired, what about the next tenant? There were several flare ups, almost explosions. The repairman said we were lucky.

Purchased an Amana top loading washing machine in December 2018 from Home Depot. It worked well for about a year. Then after that the issues began. Stopped cleaning clothes completely, leaving them soaked and dirty. Began making horrible loud sounds constantly, it would get stuck on certain cycles and not complete others, it stopped agitating clothes all together. The control panel was completely out of whack by August 2020 and basically beyond repair (per more than one repairman). It stopped functioning altogether by December 2020, which is exactly 2 years after the original purchase date. So I was then forced to purchase yet another washing machine (not Amana). Amana washing machines are a total waste of money and they do not last!!! I regret purchasing one big time...I learned the hard way how poor quality they really are. Do not buy.

I purchased an Amana Side by Side refrigerator in November 2017 and the freezer quit working after 4 months. Service Technician came out to repair and said that the workmanship involved at the factory was awful and he had to replace coils/condensing unit. Needless to say the next day the refrigerator and the freezer quit working. Another service company came out a week later and said that the first company did very poor work and they were to blame for the new problem. Needless to say they had to take refrigerator to their shop to break it totally down to find out all that is wrong. Called Amana customer service to request a brand new refrigerator only to be told NO! Without a refrigerator for three weeks and counting! Is this acceptable? Ask Amana and they will say yes! NEVER BUY AN AMANA unless this is what you want. Thanks AMANA. I hope your business survives because with this type of service I know my company would not last very long and I do not think yours will either.

The size was perfect and the delivery guys (after many postponements) were clean, neat and efficient and I used it the next night and was delighted with the results!

I bought an Amana side by side refrigerator in March and it didnt work at all. Got it replaced in April and the compressor died by July so they put in a new compressor that never worked. Now they want to put in another compressor that will probably not work either. 3 weeks without a refrigerator and I cant afford to go out to eat all the time. The only thing worse than their products is their customer service whose policy seems to be too bad, well get it fixed sometime...maybe! Do not buy an Amana!

My fridge is seven and a half years old. It is an SS Amana side-by-side. About three years ago, so it was five years old at the time, the fridge stopped cooling. And when the repair man came, out the freezer coils were all frosted up. At this time, he replaced the defrost timer but said he did not feel comfortable that that was it. That was in June. In November, it happened again. We replaced it yet again. Well, it now happened at least every three to four months. Sometimes we can reset the timer and it will work for a while again. I have read all the reviews and they are so numerous I cannot even read them all. Obviously, something with this product is extremely faulty. I have asked them to come out and get to the root cause of the problem, and they insist on charging me just for the service call. Thats not to mention the part cost. I really wish I could afford a new fridge because this one is a real pain in the neck. I’m so frustrated. I will never ever buy an Amana product again.

I am writing regarding my Amana microwave AMCS101AAS purchased 4 years ago. I am really disappointed with it. The inner paint on the walls and under the plate has basically all peeled off. Now it is starting to rust around the glass in the door. It is used by a retired couple. So, it is not heavily used. But I feel the paint should not be letting go.

This washer has been with me about 20 years and keeps on keeping on. Does a good job on spin out. Not too loud.. It's got three load sizes. If I buy another one it will be this kind. I bought it at Lowe's.

My less than 2-year-old, Amana, built-in microwave, model amc2206bas has cracking and peeling ceiling paint. I called customer service and was told there is nothing they can do as it is outside the 1-year service. I am very angry that this defective product can be dumped on consumers. I intend to contact my State Attorney General to see if anything can be done.

I brought an Amana washer and dryer set in 2015. Four years later, the washer works great, the dryer quit, so now I have to replace a dryer that should have lasted a lot longer than four years. If youre in the market for a new washer and dryer, dont buy Amana. I would not recommend this product to my worst enemy.

The touchpad membrane control has failed several times in the 10 years that I have owned an expensive Amana range. Amana replaced the part at the first failure but I had to pay thereafter. Each repair costs $100.00 for parts--relatively inexpensive because I do the repair myself. This failure should not happen. Amana is no longer the quality manufacturer that it once had been. I will not purchase any Amana appliances in the future.

Bought $700.00 dollar stove in April. Got it in June so stove for cooking all this time without one. Now I get the darn thing and cant use the drawer on it. It does not slide at all so now I need storage.

The washer has a very large capacity and is pretty basic, but does the job. I don't need all the options. It fill based on sensing the size of the load so I don't have to guess. It has basic look, but so far has performed very well. I like that it is American made.

After moving in to a new home and seeing a brand new stove installed, I was excited to get cooking. I noticed that the stove grates were bent from the middle (the grates are long and the front burner and back burner are connected on the same grate). I didnt think this would be an issue because maybe the pans/pots I use would be heavy enough to compress the grates down. I was wrong to think that and the pots/pans will slide when put on the grates because of how they are angled. I have spilled a full pan of oil (luckily not heated to a dangerous temp yet) when the pan was placed squarely in the middle of the burner and it just slid forward and off the stove top.Amana was called to try and get replacements for the brand new appliance but they told us that the bend in the grates is on purpose and they will not be fixing the danger their appliance puts us in. I now can only use the back burners (one of which is very small) or I run the risk of hurting myself with hot falling pots and pans. They are confident this is normal and are fine with the dangers. Do not buy from Amana as they will sell you a dangerous product.

Amana Gas Range AGR5630BDS - We purchased this range from Home Depot and took delivery in Dec 2014. In October 2016 the oven began to shut down after about 30 minutes cooking time and an F2 code showed in the display. Weve had the service tech here 3 times. An oven temp sensor was replaced but the problem was not solved. We then replaced the top ECR module and still the problem exists. Now however when the oven shuts down there is a spewing of natural gas and we have to manually shut the oven off and throw open a window. We are stuck with a stove that wont work and is unsafe, and we are out of about $300 over the price of the stove. We cannot sell it and are hard pressed to afford a new stove. We called Amana and they had a so what attitude. I know that we will never buy any Amana/Whirlpool product again.

I just bought a Amana top loader washer a few weeks. So far it is doing a great job. Two years ago I spent over $2000.00 on a Maytag Bravos washer and dryer. After two years the washer started to sound like a jetliner taking off. I called Maytag and it would cost over $400.00 to repair. I did a lot of research on this and found that most the washer do this. I think Maytag should do a recall on them due to a default in the design of the washer. Until then I will stick with the Amana which is made by the same company. How funny.

The fridge is new & set at recommended settings. Things in fridge froze. The temperature control indicates cold on BOTH ends instead of colder on one end thus it is not clear how to adjust it up or down!!! Even the Amana chat told me to turn it down but could not indicate which way until completing a long chat!!!!

We purchased an Amana washing machine. I noticed that there was a bad odor in my utility room that was so strong it even came out in the other parts of the house at times. We had no idea where the odor was coming from. We check the septic system thinking maybe that may be where it was coming from and even had the septic pumped out. Still the odor kept coming and we could not figure out where the odor was coming from. Then we noticed that the water was not draining all the way out of the washing machine. It just sits in there because it does not spin out all of the water. I tried to get repairs done on the machine but they would not do anything because they said my warranty had run out. I am very unhappy with this product.

I had lots of problems with the Amana slide in range, with Model #ACSE350AS, from the get go. Where to start? Here’s a list of the problems: the control panel got really hot on high heat or broil causing the plastic layer over the buttons to warp; the burner labels (front right, back left, etc) chipped off; you need to press buttons that poked through the plastic; uneven heating and the temperature was never accurate; it took awhile to preheat; the heating elements needed to be replaced; and finally, the panel just gave out, caught fire, and we had to call the fire department! We will not buy Amana again!

Last year I purchased a new Amana washer and dryer for our home. I chose to buy new because of the factory warranty included with new appliances. I was sadly mistaken to believe that Amana would honor this warranty. I was told that even though we live about 30 to 40 minutes outside of the largest city in state of Oklahoma, there are no service providers in my area! This means that I have two choices, I can either find a way to transport my broken washer to an approved service provider at my own expense, or I can pay a local repairman and be reimbursed up to $150.00 in about 6 weeks. These are my options?!! My washer is brand new, why should I have to pay when its still under warranty? I have no way to transport my washer! Its huge. I would have to rent a truck twice to drop it off and pick it up. My only option is to pay for the repair and wait over a month to be reimbursed. I asked them why they would only repay me $150.00 if repairs cost more than that, but I was only told that it shouldnt cost over that amount. So now I have to go a family members house to wash school clothes for my daughters and decide which utility bill can wait so I can fix my NEW washing machine. My advice, dont buy Amana, they will not stand by their warranty unless its convenient for them. I will never buy from them again.

I bought this washer so I could do large quilts. But I was told now that this new Amana HE large capacity washer without center agitator has a water limit of around 17 gallons so if you want to wash a large load or quilt, think again. Im attaching a hose because I have a laundry tub and adding water. If you dont have a tub, you may want to find a machine that has something called large load or something. I set it on an extra rinse because you cant even see the water so how clean is that? Im talking about a half load. If you do small loads, you are still using more electricity and water, more work, more time, so were not saving anything, are we?

On Sept 26, 2011, when the fridge part of my Amana Refrigerator, Model # ABL192ZFES, Serial # 10379497JX, was not cooling properly, I phoned Trail Appliance where I purchased the fridge. They gave me the number of W3 solutions, a contract service company at 1-866-913-1350, and I was given the Extended Warranty Order # G09264, claim # 95199095. The freezer was working fine at this time. A week later, a technician came and told me he needed to order parts to correct the problem.On Nov 7, 2011, a technician came and told me that he would replace the compressor and relay and that the fridge would work fine for many years to come. On Nov 8, 2011, I awoke to find my fridge and freezer not working at all and all the food in the freezer melted. I phoned the technician all day and left messages, on his answering machine, but there was no reply. On Nov 9, 2011 at 10am, I phoned W3 solutions at 1-866-913-1350 and let them know what was happening. The representative then issued a new work order and told me it would be10 days before anyone got back to me. I lost around $200 worth of food and phoned Trail Appliance to complain and try to recover the cost of the food I lost. They told me they could not cover the food cost and I should contact W3 Solutions. I am now without a fridge and not scheduled for an appointment with a technician until Nov 16, 2011.I stayed home all day on Tuesday Nov 15, 2011 but there was no phone call. On Wednesday Nov 16, 2011, at 11 am, I received a phone call from the technician. He told me he had been on a vacation to Hawaii for a week and had received a dispatch for service on my fridge the day before. He told me that the brand new compressor that he had installed on Nov 7, had completely seized up, and he would have to order a new one. I asked him how long that would take and he replied a few daysI am living on canned food at the moment, being without a working fridge or freezer. I made this clear to the technician and he said that this was the best he could do. Its not good enough!It is now 2 months since I initiated the service call and have struggled without a working fridge. There seems to be no accountability for the technicians doing the work, since the technician who installed the compressor and relay would not return my calls. If there is a problem after a technician leaves, the only option is to phone W3 Solutions to book another appointment with a technician to start the process all over again. Then if a technician has to order parts, you wait for the parts to come by snail mail to the technician and service can take months. It would seem that they are trying hard to wear the customer down so as to purchase a new appliance, and skip the service calls. This is ridiculous and I am not happy with Trail Appliance, Whirlpool or W3 Solutions who do contract service for Whirlpool. Its unacceptable!

I bought a washer/dryer set. I started to wash a small load of cloths and the drum was banging around. Ok... so I thought the clothes were off center and NOPE they were not! The drum has a lot of play and IS THE WORSE WASHER EVER!!!

Bought brand new Amana washing machine from Home Depot and am very disappointed with the product. It does a lousy job of cleaning my clothes and will not fill up while I am loading (lid has to be closed for water to fill). Very disappointed not only has my money been wasted but also my time. Will never again buy anything Amana.

I bought an Amana range & the burners are constantly heating up then cooling down, so it either takes forever for something to cook or it burns it. Ill never buy another Amana product.

Slide in oven model ACS3350AS - The display turns off when baking. I saw hundreds of exactly the same complaint. The hinges were replaced without success. I contacted Amana, but they deny that this is a problem and claim that no one contacted them. I have no clue what to do anymore and plan to purchase another oven definitely not Amana. This company has the worst customer service and products.

We purchased this washer on 11/11/10 because my washer finally let go after 18 years of wonderful service. I have had A&E at my house 6 times to fix this washer the main problem was it was chewing up and shredding my clothes and leaking then the seal around the door would come off that has been replaced multiple times. The mother board and transmission also have been replaced. Now 15 months after I purchased this machine and 6 visits later, it has happened again. The machine has ruined my daughter’s brand new coat along with my postal uniform. I have finally become angry so I call up my extended warranty (thought it was a good idea to get an extra 4 years of coverage just in case). The woman I spoke to was very nice and actually tried to get me a brand new washer but because I only used the extended warranty once, I have to give them another chance to fix it before she can do that. So she scheduled me an appointment with electronic services. The gentleman calls me and asked me what was going on with the washer. I give him all the details and he tells me it is an ongoing problem with that model and they made a replacement part for the one that has been broken so he went and ordered it. The next morning, he called me just a surprised as I am to tell me that the warranty department has denied the claim. Wow! So I call back Home Depot warranty dept and tell her what is happening now. So as of right now, it’s a waiting game. She is calling corporate to see what they can do for me. So hopefully Home Depot does the right thing and stands by their sale since Amana was nothing but nasty to me and very unhelpful through this whole thing. My next step is contacting an attorney and finding other who has received the same outcome because then we can go after Amana full force.

My washer has pre-set programmed settings for the water level! My clothes barely get wet and the washer stops adding water and starts washing! I bought the washer approximately 4 years ago! It is almost useless! I have to add water by hand and I wash certain items twice! My washer leaks periodically as well. Had repairman come and he told me I had to tell him where it was leaking from to be FIXED. So we couldnt get it to leak while he was here so it was never fixed and still leaks! He also said there is no way to change the pre-set water levels! Thank God my washer is in the garage or my house would have been flooded dozens of times! Jax, Fl D.

When there were manual controls, you could set a machine to do what you want and leave, knowing the wash cycle that you selected, regardless of your reasons, would do what you asked and come back knowing it was done. With the electronic controls, I must fight with the stupid machine to get it to rinse or spin as needed, fill as required, or whatever (wash really dirty gardening clothes well or wash hockey equipment). The automatic settings get it wrong regularly. Very frustrating.

Two Amana heat pumps here; one has had ongoing problems. When the dealer ordered a replacement part (circuit board), the wrong version was shipped from the warehouse. Trying to get this problem solved ASAP, I contacted Amana via their FB page and asked them to expedite the shipment of the new board. They told me that they dont provide CS for this product, that I should contact the actual manufacturer, Goodman. I was already aware the Goodman was the manufacturer, but have never before heard of a company selling a product under their logo that does not provide at least front-line customer support for it. What possible meaning can the Amana brand have in this case, and why on earth would I ever buy another product from them?

I was coming down the stairs to get my son a bottle at 6:00 AM and heard a strange noise. As I walked into the living room, it was filled with a foul smelling smoke. I yelled and woke up my father who came running down the stairs. My father unplugged the fridge from the wall and put the fire out. Our slate flooring is burnt, and my son and I had mild smoke inhalation.It has been over a month and we are waiting for parts to cover the repair or they will give us $200 for a new fridge. Our fridge was older but, just like most everyone else, it was the compressor that failed. I think Amana needs to recall their refrigerators and come up with a new design.

I have had my refrig for 16 years and never had it fixed. Sometimes I dont wash the outside as often as I should but when I do it comes clean. First time no rewash. Love love love.

I bought it May 26 2017. l have a lot of trouble with it. They came and put a new part in on 28th of Aug 2017 because it was freezing everything. They said that should do it. Now 2 weeks later the same thing freezing everything again. Been trying to get them to take it back. They just keep passing me to someone else. So if you are looking to purchase a fridge dont buy a Amana. They are garbage and here is the model number ART316TFDW01 so think before you buy this fridge. l bought mine at the brick and they not helping me. lm still trying to get it replaced. It been 3weeks now and nothing is being done by the company. They just keep passing it on.

The washer and dryer are a nice size, nice colors. However not a whole lot detail on the door locks which is nice but afraid to open it if I need to add softener. Also I would like it to be a little more quietly.

I bought an Amana Refrigerator Model ABB1924DEB in 2004. Within several months, it was making funny noises. Several repair technicians and hundreds of dollars later, all I was told was that those were normal sounds. They kept getting worse until the other day when the freezer and fridge no longer work. This was the worst purchase Ive ever made, and will never buy another Amana or Maytag product. Buyers beware! Now, as I look online, I see all these brands are owned by Whirlpool, along with many others. The company is running a damn monopoly and should be busted up. Whatever happened to competition? America loses when competition is stifled.

I recently bought a new home where the appliances were part of the package. They were all brand new so I figured that all was well. I bought liquid fabric softener to put in my rinse cycle, but I ALWAYS kept missing that cycle. I finally sat upstairs next to my laundry room and waited and listened. My washer NEVER fills up with water for the rinse cycle. My clothes have been having soap residue on them for months! This is BS! Plus, the lid always locks so that you can NEVER see how the machine actually washes your clothes. After realizing that my washer never rinsed my clothes I got online to see what other complaints I could read about this company and Im not the only person who said that their clothes never rinse. What sense does this make??? A washer that doesnt rinse??? This company should be ashamed of themselves. Now every time I wash my clothes I have to go upstairs and do a separate rinse cycle. How stupid is that?

I bought a Amana electric stove 4 years ago. Im extremely picky with my stuff so I just now decided to clean the oven. I ran the self cleaning mode on the stove twice even and the oven looks terrible. Honestly it looks worse than it did before I cleaned it. The bottom of the stove looks like its a real old stove. So disappointing, never again will I buy from this brand!

I have enjoyed the washer and dryer for the 8 years I have had them. The part that I am very unhappy with is the cost of the parts to fix the problems I have had; heating element that cheapest was one appliance store for $75 (rest online and other store was over $100), worked two times drying clothes then stopped working with going around. Told probably the belt, but again no belts around and had to be ordered, and also told from all appliance stores that old being $56 is higher than other dryers. The belt was not needed so not opened so will be seeing if I can have my money back for it. Told its either the door switch, that would be $25.99, or the board that would cost $200.80. Again, I enjoyed the way it was, but the cost to fix the problems is higher than buying a new one. Very unhappy to spend so much time and so much money along with being told having to order parts shows it is happening quite a lot from owners; annoying and unhappy.

We purchased an Amana washer on 6/22/13 and on 9/28/13 it quit working. We called the store where we purchased it and they told us that if we hadnt sent in the warranty, Amana would not stand behind it. This is our third washer in 5 years. Dont they make washers that last at least 5 years?

It is too cramped, much of the size is on the outside, not the inside. The shelves are inadequate and the inner construction of both shelves and drawers is flimsy. The real problem is my better half has looked at alternatives and they are no better. I could best call it all flash and no fire.

Refrigerator has unique closed seal feature. When door is closed, vacuum seal is created by small pump. Feature keeps door sealed more tightly, but sometimes difficult to open. Model has only one shelf, two shelves would be more versatile.

Amana (made by Whirlpool) washing machine broke just after 1 year warranty had elapsed. Trying to get thru to extended warranty people with Whirlpool took 45 minutes on hold, then was told they could be there tomorrow. When local repair company (Appliance Hospital) called, they could not be out for 3 weeks. NO communication between the 2 companies. Worthless washing machine, worthless warranty, worthless company overall. I will NEVER buy another Whirlpool appliance.

Amana washing machine model NTW465OYQ. We bought this Amana washing machine after losing our shore house in hurricane Sandy. It is only 2 years old and is rarely used since it is in a vacation home. The machine already needs a new control board since the cycles do not advance. It will wash over and over forever and never advance to rinse or spin, even when the dial is turned manually. Between the repair call and the cost for the new control panel, the total to fix it is more than we paid for it. The customer service representatives stated it doesnt matter that you rarely use it, if it is over 2 years old there is nothing we can do for you. Will NEVER buy an Amana again!!

We bought a smooth top Amana range in October of 2015. Recently the glass top shattered...sounding like gun fire. One of the burners no longer functions. Is this a common problem? The replacement top will cost more than half of the cost of a new range.

Amana Washer NTW4600YQ1 (2013 Model) - This washer only last 2 years after normal usage. Gear assembly broke down. I dont want to take a risk replacing the parts cause other parts might break. I will not buy Amana washer or their products. Not a reliable brand.

The Amana gas range was installed new in late 2013. The stovetop flames do not have enough adjustment, either the flame is too high or too low, theres hardly any just right flame settings. We already had to replace the igniter for the oven. That detent position for the oven door where you can leave it cracked open a little and failed within a month or so. I would certainly never buy another one.

They were no help to me at all about reimbursing me anything on both washer and dryer, which were not that old. I had terrible problems with both. Would never buy a front loader again. The company wanted to give me a percentage off of my new dryer (this broke down first) which had cost so much less. I did not think that was fair.

I bought an Amana clothes washer in December and it died on March 6th. I have contacted the company about trying to get a refund and got a form letter and a rude customer service person... Im sending them a certified letter and then filing in small claims court to try to get my money back. So save yourself a hassle and buy another brand.

Our three year old Amana bottom freezer fridge did not cool the upper fridge. After checking coils, etc. called a repairman who took about 5 minutes to diagnose the problem: control board failure. $200+ (Canadian) for the part, $135 service call, plus tax. Just under $400. Ive suggested to Amana/Whirlpool that they consider building a better product. Repair guy sees it often. He carries the boards in his van. He did say that Whirlpool brands are getting worse, but couldnt say who was getting better. Sad and annoying and just bad business by a company that could do better, but probably wont.

Amana has more than met my expectation, in function and in appearance. I have enjoyed the bottom freezer. The only exception is the quality of the handle, broke within two years.

I purchased an Amana HVAC system and in a little over a year- in the middle of summer it has broke 3 times. We have gone without an AC in Texas for 12 days. I contacted their corporate office and they were no help. I also contacted the distributor and they put me in contact with the regional tech and he told me I needed to be willing to spend some money to try to find the problem. This is unacceptable in my opinion. I am very frustrated and would never recommend this brand.

Durable. Reliable. Gas with ignition burners. Purchased 1997 and still working. Has oven cleaning function which makes for easy cleaning. Amana is reasonable priced lower than many other ranges.

This stove is the worst!!!! Oven doesnt stay hot, cant bake using both oven racks because one rack will not bake at all, top surface scratches easily when trying to move a pot, no top light, melt element burns the food, drawer keeps coming off track. Space between top and back, space between top and oven door. I would never recommend this stove, its not two years old but Ive disliked it from the get-go.

I purchased a new Amana Dishwasher at BrandsMart on February 28, 2015. Had the dishwasher installed, used it a couple of times, dishwasher wont turn on at all. Couldnt take it back to the store because of the cost of installing, uninstalling, etc. Less than a month after purchase, I called Amana Service. They dont have their own service department/technicians, they subcontract with local repair companies. I got assigned Flamingo Appliance. It is now almost one month from the time I called in for a repair and still have no working dishwasher. Major board has to be ordered, part takes forever to arrive. Day before installation appt., Flamingo calls to cancel, part damaged. It goes on and on. STAY AWAY FROM AMANA and also stay away from BrandsMart. This is the second [and last] appliance I purchased there and had problems with right away. Something just isnt right with all of this. Obviously brand new appliance is defective.

Not even 2 months ago, I bought an Amana Washer and Dryer at Lowe’s Sudbury Ontario. Five days ago the washer pump is running constantly and does not complete the cycle. I called customer service on Thursday December 4th 2014 and was told that the technician will come on Monday Dec 8th between 8am and 4pm. Since they did not give me a specific time, I have had to take a vacation day from my work. Monday morning I had a message on my voice mail that they had overbooked appointments for repair and they could not make it on Monday. I called customer service again and ask why suddenly the repair technicians were overbooked when I made an appointment through Amana 4 days prior. I was told they were sorry, but they could not do anything about it. The only thing they could do was to book another appointment for Thursday December11th, between 8 am and 4 pm. This means taking another vacation day to be at home, waiting and hoping they will not cancel again. It is not only that Amana is selling a washer that is broken after 6 weeks, but they are contracting to repair companies that are not reliable. Like always, the company is good till some problems occurs, then you see their true colors. If I could return the product, I would, but because the warranty to return a product is only 30 days, I am stuck with this washer and most importantly unreliable service department. I would never recommend this product to anyone. Not pleased at all!!!!DEC. 19, 2014 UPDATE: Today we are December 18, 2014 - 3 weeks after my first call to customer service of Amana. Finally the technician came today with the part. I was relieved that the problem would be solved finally. No such luck, the part the technician brought was the wrong one. He said that they had ordered the right part, but the company send them the wrong one. I called the customer service of Amana again, and ask for an explanation. They told me that mistakes happens. When I try to make the order for the right part, I was told that the part I need is back order, and it could take a couple of weeks or more to be delivered. I contacted Lowes in Sudbury ON, where I bought the Amana washer and dryer, looking for some solution, but the salesperson at Lowes told me that they cannot do anything to help me, because after 30 days, my chance to return the product had expired. There was nothing they could do, but it was up to me to contact Amana customer service. Over the years, I upgraded my appliances a couple of times, but never ever experienced such a crappy product and a lousy customer service like Amana. I cannot understand why a store like Lowes would be selling such junk. Now Christmas and New Year is coming and I have to go to the Laundromat. Because I live in a small village, the closest Laundromat is a 30 minutes drive. I have to go through all this aggravation, when I have a 2 months old new Amana washer in my basement, that does not work! Merry Xmas and Happy New Year to all... and There will be a Part 3.

Best bang for your buck? We have had it for 6 months and so far have had no problems and is actually huge inside and fits a lot of dishes. I do recommend the drying agent. It does work wonders. Dishes are dry without water spots.

A nice dishwasher that was easy to install, looks good and has simple controls. Works well.

We recently purchased an Amana washer Model# NTW4605EW1. Supposedly high efficiency. It takes at least 2 full washes to get clothes clean and that includes an extra rinse each time. My husbands work clothes are on a 3rd wash right now. Fed up!! What a waste of money time and water. Now spending money to go to a laundromat until we can afford a new washer. We cant even sell it. How can I do that to some other family? Brand new and headed to the dump. Shame on you Amana.

I used to work for Raytheon and have used Amana products for years with great success... Last Amana fridge was bought in 1995... had to replace this year so I now have a new Amana fridge and I only use Amana microwaves. Same good quality.

It is an electric 4 burner glass or ceramic top model with a range. One of the burners has 2 settings to match the size of the pan or pot being used. The control settings can be confusing on both the stove top or the oven.

I bought a new range for my daughter. We received the order, the range was working fine for about 2 days. All of a sudden the only thing that worked was when you turned the knob to high the display showed (as that had stop working as well). The element and the oven would not work and the display shut off if you moved the knob off of the High position.I called Amana and they were closed, I called Best Buy where I bought it and they sent out a replacement. Problem 1 - the replacement took 4 days due to a pandemic going on in our country, so we were not able to cook anything for 4 days! Problem 2 - the day we received the replacement, as soon as we plugged it in, it was doing the exact same thing as the last troubled machine! I call Amana, the COMPUTER guy walked through troubleshooting steps that I had already done, and then says I will send a tech out to you. Problem 3 - Said tech cannot come for 3 days! Problem 4 - my daughter and I live in 2 different states so what did Amana do? Send the tech to my house! Problem 5 - I call Amana, they apologize but tell me there are NO techs in my area to come out not even at a later date because of the pandemic.... SO WHAT exactly do they do to fix this.... Problem 6 - NOTHING besides apologize!I found out for this model there are several defects! I called Best Buy to get a replacement but DIFFERENT brand and am told by the rep I spoke to she has gotten nothing but calls about this exact model and it has defects! Long Story short... In a middle of a crisis... do not ever go with AMANA! You will be left to die of starvation as you cannot cook a single thing (we do not do microwave things, nor do we have room now in the freezer for said items as it is filled with meat to COOK)!

It had problems to begin with ie: pushing the start button had to push 13 times. They kept fixing it, finally changing the computer part. Had 5 service calls. Also kept stopping mid-wash cycle. BOTTOM LINE: DONT GET THIS DISHWASHER!!

Bought an Amana Refrigerator AFI2359ERM00 Dec 2015 and it crapped out 4 months after the 1 year warranty expired. Imagine that. Glad I bought the extended warranty through Home Depot! LoL since April 2017 my fridge has quit working 5 times and totally defrosted and ruined 5 fridge full of food. Freds Appliance has been out 5 times to try to fix it and cant. It seems to break down every 3 weeks or so. Then after 2-3 days of clicking and buzzing it starts cooling again. Well the quickest they can get out is 4 days and by then its up and running and the tech says well I pushed a few buttons and cant find anything wrong. Amana/Whirlpool has washed their hands of it because of the extended warranty I bought through HD. HD wont replace it because they claim the SAME part has to be replaced 3 times before it is considered a lemon. Been in limbo since April and its so frustrating.Dont waste your money on Amana. Poor quality! Even worse customer service. Same with HD. Very robotic in their responses. They are all sorry Im having an issue, but wont take responsibility. Plus since the unit seems to break down when Im not at home and all of the ice from the hopper melts and runs down the front of the fridge all over the floor. Now it has ruined my hardwood floor all around the unit. What a POS.

I cant stress enough how disappointed and upset I am, not only with the brand new refrigerator (model A9RXNMSWS01) breaking after 16 months, but nonsense communication, attitude, and difficulties Amana customer service just displayed! Warning: Do not purchase the top freezer, 2-door, stainless steel Amana refrigerator. The compressor will die soon after 12 months. The contracted repair person mentioned this is not uncommon with this brand. So, after spending $866 on this junk, we had to shell out another $300 in repair costs.Then the repair failed to work! Two Amana compressors defective! No, we did not have the extended warranty but how often does a fridge die? Not after 1.4 years! Amana CS was awful, combative and couldnt communicate a clear sentence. These are lemons!

This is the worst washing machine Ive ever used! You cannot soak any clothes because if you walk away with the lid open during the filling cycle and you do not close the lid within 10 minutes it pumps the water out. There is no way to delay the wash cycle in order to soak a load of clothes. The rise cycle fills with cold water, does not agitate, and immediately pumps the water out. When it has finished pumping the water out (there is no way to stop this action) I then need to turn the selector knob to rinse in order to rinse the clothes. This results in my using twice the water for the rinse. Talk about a crummy machine. I had a repairman out to replace the control board, but it only worked for a week. My advice - DO NO BUY AMANA PRODUCTS!

I purchased an Amana Side by Side (24.9 cubic inch) in March 2017... In Dec., I noticed 2 visible cracks on both sides of the shut where ice falls to be dispensed from the freezer to outside. Also the cheap plastic on shelves & drawers has cracked. My husband & I are both in our 60s & are not rough on our appliances. The refrigerator gets opened maybe 4 times a day. A repairman came out to look & stated we were under warranty, however WHIRLPOOL refuses to fix the inside of freezer door... said its cosmetic. NO, ITS NOT. Even the repairman said it was defective from the factory & will continue to only get worse. WILL NEVER PURCHASE ANOTHER THING FROM THEM.

We bought our Amana fridge from Sears when they first came out with the freezer drawer, at the bottom. Thought it was the coolest thing ever. 3 months after getting it the freezer handle fell off, so my husband screwed it back on. Again it came off. Needless to say it keep coming off. Finally I just got fed up with it and stuck it in the garage. My husband put it back on again. it was on for maybe 6 months, then came right off in his hands again. Well Ill never own a Frigidaire again and I will add Amana to that list too now. Had this fridge for 16 yrs. My next one will be a Samsung.

We bought and set up the Amana ART316TFDW in our house in October 2017. It came with a one year limited parts warranty and no option for a 3 year extended warranty. In August 2019, less than two years after purchase, the refrigerator repairman said it was leaking Freon and would be expensive to fix. He recommended buying a new fridge. Thats about the time we lost our cool too.

The lint trap was not working. It’s the water levels were not filling up. Another hot water is this going into the machine and don’t know why. It’s only four months old and I think our guarantee is over.

Washer and dryer were in the house when I purchased the house and they were new. But I have 2 issues with the washer. It does not have a liquid fabric softener dispenser and the bleach dispenser has spotted some of my dark clothing. The washer washes small to extra large loads also delicate. But it appears not to empty fully so I no longer use it. On the other hand, the dryer works well and has many selections for air to time setting to auto dry.

From day one, it hasnt been a good purchase. Barely dries anything, you have to slam the dryer door to get it to close. Wrote Amana and even 3 days after purchase, would not guarantee a free service call to fix the door problem. My mistake was not returning the piece of crap to Home Depot and buying another brand.

I thought Id done adequate research through Consumer Reports, etc. My Amana French door refrigerator model # AFD2535FES worked fine for the first year. Then, the food compartment wasnt as cold as it should be and food began to spoil, although the food in the freezer drawer was rock solid and snow started forming on the inside. Id purchased an extended warranty, so I thought having it repaired would be a non-issue. The repairman said it was due to too much food in the freezer, so air couldnt circulate into the food compartment. He said to defrost the freezer, which I did. It seemed to work OK for two weeks and the same thing happened again--all the food spoiled again, even with minimal food in the freezer. The second repairman came out, this time he said it needed a new heating element. I waited another week for the part to arrive (more time off work) and then he returned and replaced it. Two weeks later, the same problem happened. Spoiled food again, and time off work. I am expecting the repairman later today.This fancy stainless steel behemoth is a lemon and needs to be recalled. The temp inside is 65F and makes storing food impossible. It has been a huge expense and a great inconvenience. I will never buy another Amana appliance and I will advise everyone I know to boycott their products.

Bought this on 5/1/2018, was delivered 5/8/2018. Called service because of how wet things were and dishwasher walls were extremely wet. First repairman said there was nothing wrong. Called the company and they sent a different repairman who found that it needed a new control panel, that the heater was not coming on. That was replaced on 5/24/2018 and I am still having issues with wet dishes and very wet walls when the cycle is done. I have had other dishwashers and none of them were wet when done. I think I got a lemon and have been trying to get the company to give me a replacement, even if I have to spend a bit more money. I am disgusted with the performance of this Amana product and would never recommend it to anyone.Updated on 06/15/2018: So disgusted with my new Amana dishwasher. After calling and having repairmen out 4 times I was told nothing more can be done. The is fact that my dishes and silverware have to hand dried after the cycle is done and the interior of the dishwasher is very wet. The last repairman told me its because of the thin plastic that is used and the heat is not as high is the problem. He said that after it is used for a while the walls will become seasoned. What a bunch of crap. My old dishwasher had a plastic interior and I never had to dry anything. I am so sorry I bought this dishwasher. I will never recommend Amana to anyone. I would like to dump this piece of junk on your doorstep. I have sent other emails on my problem to which I never got a response. Ignore me and I still will not go away.

Front left burner is not working properly. Only outside rings of coil are heating up. Took forever to boil but never came to a rolling boil. My pasta was a big pile of mush. Worst stove I have ever owned!

I just have to write a review on our 25 year old Amana refrigerator. In all these years we have never had to have any repairs done and it works awesome! We had to put this refrigerator in the basement 20 years ago because did not match our upstairs appliances but we still kept it in use. 5 1/2 years ago we purchased and Frigidaire and have had problems since day one. After having to completely shutting down our newer fridge 4 time and thawing it because the water line kept freezing up causing the ice maker not to work, we rehooked up our ice maker on the Amana and it works like a charm. I would buy an Amana over Frigidaire any day!!!

My Amana ABBB2222FEW refrigerator is five and a half years old. Great refrigerator, till this weekend when the compressor quit - it will cost over $700.00 to repair and I was informed that the repairman couldnt guarantee the board would not conk out so I opt out of fixing it. No help from the company, too bad, so sorry.