It is near impossible to boil water on my newly purchased stove. I’ve had a medium sized pot of water on the burner for half an hour on high and it’s never reached a boil, WTF! Phoned customer service and received no help. What a waste of money this piece of ** is. Will never buy an Amana again.

Purchased fridge about 2 weeks ago. My main issue is that it is very noisy. The compressor and fan are too noisy. For the price I paid I expected a quiet fridge. If it wasnt such a pain to take it back (I brought it home myself) I would return it. I am going to contact Amana and go from there. I am very disappointed.

We have had this unit for 25 years and never a minutes trouble. First one with the freezer on the bottom. Just love it. No computers, no ice maker, less things to go wrong. How much more can I say? It works great, it was a great price (at the old circuit city) and it still works great!

After just six years, the Amana refrigerator metal shelf supports have totally rusted. When I contacted Amana, they said that they would not cover it under warranty. It will cost over $160 to get new ones. This is not a quality product and Amana is certainly not a company that stands behind its products. Compared to the issues I see other people are having, I guess I am lucky. No more Amana refrigerators in my future. (The attached photo is upside but youll get the idea.)

The energy efficiency is excellent. I get a weekly report on my energy usage, and it has already dropped significantly with this new AC unit.

I have Amana Washer in my apartment. When I first used it I noticed my clothes werent clean so I did some research to make sure I was using the right detergent. I was using the right detergent. No water ever entered the washer. It only sprinkled the clothes with water. I had to rewash the clothes by hand to get them clean. This has gone on over a year. Management claim that they called a licensed Amana dealer. I took pictures and sent them to Amana and to the apartment managers. The apartment managers have even came out and have been aware of the machine not working. We had an outage in December and the machine now makes a terrible noise. So the guy that cleans the yard came and unplugged it. After a year of not working properly and never being fixed and now they want me to replace machine that was already damaged. The guy that works here claims he cant remember it not working. This guy stood there and actually lied. If you look at the pictures there is very little water. You have to have water to wash clothes. These were taken in January 2015.

Two Amana heat pumps here; one has had ongoing problems. When the dealer ordered a replacement part (circuit board), the wrong version was shipped from the warehouse. Trying to get this problem solved ASAP, I contacted Amana via their FB page and asked them to expedite the shipment of the new board. They told me that they dont provide CS for this product, that I should contact the actual manufacturer, Goodman. I was already aware the Goodman was the manufacturer, but have never before heard of a company selling a product under their logo that does not provide at least front-line customer support for it. What possible meaning can the Amana brand have in this case, and why on earth would I ever buy another product from them?

Front left burner is not working properly. Only outside rings of coil are heating up. Took forever to boil but never came to a rolling boil. My pasta was a big pile of mush. Worst stove I have ever owned!

This is our second Amana microwave. We have owned it for 20 plus years had it for 20 years & works great. Would recommend it and buy another anytime. Thats enough for me, I give it all fives or tens, terrific!

This washer and dryer set has been great thus far. Very easy to use and actually isn’t loud. I can fit a good amount of cloths in it, including large comforters. I had never used Amana brand and hadn't heard a whole lot about it, so I was hesitant at first but I am glad I did. Only thing I see that could be an issue down the line is the dryer door; if handled roughly I could see the the spring needing to possibly be replaced. Overall great product for a good price. I am pleased.

Bought a Amana HVAC in 8/14. In one month serviceman had install a hard start kit on the AC unit. When it starts the current it pulls shuts down all the florescent lights in the whole house. After the kit was installed all the lights still blink. A hard start kit is only used on units that are at the end of their life. NOT at the beginning. This not my first rodeo. The furnace (which also controls the AC) locks up any time the power goes off. I manually must turn thermostat off, turn off the furnace breaker, wait 10 minutes, switch the breaker on and the thermostat on for anything to work again. This is a weekend home so having a reliable furnace/AC is critical. Yes I have had the rural electric company out the check the power at the pole/house and at the AC unit. The power is not only good but exceptional.I have called each day for 4 weeks. Every time I get the same response. Your customer service guy is... He is waiting on a email from the Technical dept. I had a hard start kit installed on a different house in a different city. I asked the guy about this. He gave me a answer in less than 5 minutes. Answering the phone in less than 5 minutes does not give them the right to give a BS response! Oh BTW now the Amana service guy has sent me a bill for the hard start kit as that is not covered under warranty!!!

The fridge has a bottom freezer, 25 cu. ft. of capacity and fits in the opening. We have owned it for 14 year. The one we had before was an Amana 21 cu. ft. which we owned for 18 years but we had to leave at our other house. Neither one has ever had any problems.

We have only had this Heat Pump/Air conditioner for about two weeks--so far so good. It is easy to operate and does the job as expected. Bell Air Conditioning was very easy to work with and did an excellent job. We are pleased, so far.

I have had my refrig for 16 years and never had it fixed. Sometimes I dont wash the outside as often as I should but when I do it comes clean. First time no rewash. Love love love.

Gentlemen I buy all my appliances on July 2013 on Home Depot and in Oct 2014 my washer machine does not work. I call the company and they replace the computer, now 6 month later all the paint was rust and peeling. My refrigerator since the first day the Home Depot installs never delivery water on the door, and now the icemaker water conduct is freezing every two days and dont make ice. I will have a very bad experience with your products and never ever will buy again.

We bought an Amana washer and dryer set 3 years ago, the washer wont advance to rinse/spin and sometimes wont unlock unless the unit is unplugged. The dryer is also failing, before the washer started having issues the dryer stopped working efficiently and has to be run for 120 minutes to get clothes dry. Im dissatisfied and disappointed!

One they do not stand behind their products. I have been delivered an Amana washer that the sensing device does not work in it. Did not even agitate to wash the clothes and it is actually had to be turned off and turn back on to get the water out to get my clothes out. I called the company and they do not stand behind their products at all and they dont care that it will be another 4 weeks before I get another washer and I certainly will never want another Amana washer.

Installed Amana in new home in 2013 and have had to replace air handler twice, so I am on my third in six years. Warranty fortunately covered leak in coil twice, but the labor has cost me thousands of dollars. Since the handler is obviously a defect by Amana- I wrote a nice letter asking for some relief on the labor explaining the situation. Never heard back and obviously they dont care-even if they told me no. I rarely write reviews, theyre lucky to get one star. Would look seriously at another company.

We inherited an Amana refrigerator which was about 10 years old. Per the previous owner, it’s been worked on before since warranty companies refuse to replace an item regardless of repair cost. Our compressor went out. 900+ dollars to repair. I’ve never had a such issues with a refrigerator but I also usually buy Kenmore or Maytag. Also the ice maker doesn’t work regularly but we can’t get that looked at until the compressor issue is resolved. Our last refrigerator, a kenmore, lasted 26 years with no problems.

I purchased the dryer and it STINKS! They will come out to look at it, but saying there could be an $88 charge. Im already LESS than impressed with Amana and now they want to charge me MORE money. This is a horrible experience. I would recommend everyone looking to buy elsewhere as Amana does not stand behind their products and their products are crap.

We bought an Amana Dishwasher (division of Whirlpool) Model ADB1400PYW in March of 2014. This is just to let consumers know that they should check to make sure new parts are in a new appliance. In February of 2016 we had to replace the control panel board because it was not completing a full cycle and the Clean Light would blink. We did the troubleshooting first before calling our repairman. When he removed the old control board he noticed something odd. He showed me and my husband a little sticker on the part. It said RECONDITIONED. Why was a reconditioned part in a new appliance? No wonder it broke down after not even two years of use. I called Whirlpool and they had no explanation and of course could not offer me any reimbursement because we put a replacement in. Whatever. So beware when buying an Amana appliance or any Whirlpool for that matter.

Our Amana/Whirlpool electric dryer failed a month before the warranty expired. It was repaired under warranty. Two years later, the heating element failed. I can fix this myself. I just ordered the part that will cost $136. We are a family of three and we dry clothes outside on a clothesline in the summer, so we didnt wear out this appliance.

Our old heat pump died and we needed a new one. I did a great deal of research and we chose this Amana model as the best value as it had a great price and great quality.

I used to work for Raytheon and have used Amana products for years with great success... Last Amana fridge was bought in 1995... had to replace this year so I now have a new Amana fridge and I only use Amana microwaves. Same good quality.

I thought Id done adequate research through Consumer Reports, etc. My Amana French door refrigerator model # AFD2535FES worked fine for the first year. Then, the food compartment wasnt as cold as it should be and food began to spoil, although the food in the freezer drawer was rock solid and snow started forming on the inside. Id purchased an extended warranty, so I thought having it repaired would be a non-issue. The repairman said it was due to too much food in the freezer, so air couldnt circulate into the food compartment. He said to defrost the freezer, which I did. It seemed to work OK for two weeks and the same thing happened again--all the food spoiled again, even with minimal food in the freezer. The second repairman came out, this time he said it needed a new heating element. I waited another week for the part to arrive (more time off work) and then he returned and replaced it. Two weeks later, the same problem happened. Spoiled food again, and time off work. I am expecting the repairman later today.This fancy stainless steel behemoth is a lemon and needs to be recalled. The temp inside is 65F and makes storing food impossible. It has been a huge expense and a great inconvenience. I will never buy another Amana appliance and I will advise everyone I know to boycott their products.

On November 23, 2011, my 2007 Amana French door, bottom freezer refrigerator model # AFI2538AES began making a loud popping noise, touch pad panel lights flashing, and cooling stopped. The popping noise was from the ice maker flap opening and closing. The HV board needs replaced, Whirlpool Manufacturer #12920710. I contacted Amana to order the part. The service rep said it is on backorder until February because they have been pulled from the shelf and are being revamped. When I asked if the part would be covered by Amana, since a part needing revamped was essentially defective, I was told no. Requested to speak with supervisor, who states she didnt know where I had heard that the part is being revamped but occasionally, they have difficulty finding manufacturers to produce parts and was certain this was the circumstance. I was told there were no other complaints like mine documented. Amazingly, however, the supervisor was able to locate the backordered part, which the service rep, the parts department and two independent repair shops were unable to find. I expressed my concern that the part found, only three in stock, may be leftover from the stock requiring revamping, rather from the previous manufacturer and not of the same quality of the part which may be produced and available in February. I suggested they reimburse for the part. They declined. I suggested they reimburse should the replacement part need replaced. They declined. I thought of more suggestions but didnt feel they were appropriate to express. Whirlpool/Maytag/Amana should recall the bottom freezer refrigerators with the HV board #12920710 due to defective or faulty part or incompatibility with these refrigerator models.

I like it and it works fine so far. I wish it did not have a push button on it, instead just pull, as I worry the push button will break, they are prone to, as opposed to pull doors on microwaves. It seems to work well, was easy to install and overall we are pleased with it.

Read the small print of warranty exclusions. Who would think a rusting stainless steel finish is not covered on a stainless steel appliance? Our $1200+ Amana AFD2535FES 12 refrigerator started showing signs of rust about two years after we purchased it. Research shows that this can be a problem if inferior stainless steel is used. Customer Service said to try to clean with warm soapy water and a t-shirt. If that didnt work we had to call a service agent at our expense. I have other stainless steel appliances (GE) that do not have any rust and they are much older, in the same room and I clean them the same way. It is ironic because I thought GE was a cheaper made product so intentionally purchased an AMANA thinking it was better quality.

I had lots of problems with the Amana slide in range, with Model #ACSE350AS, from the get go. Where to start? Here’s a list of the problems: the control panel got really hot on high heat or broil causing the plastic layer over the buttons to warp; the burner labels (front right, back left, etc) chipped off; you need to press buttons that poked through the plastic; uneven heating and the temperature was never accurate; it took awhile to preheat; the heating elements needed to be replaced; and finally, the panel just gave out, caught fire, and we had to call the fire department! We will not buy Amana again!

The Amana washer and dryer came with the apt we rented. The apt had been renovated with new cabinets and appliances. Only the washer and dryer are Amana. Both the washer and dryer (side by side) are full size. The washer takes 1 hour and 30 minutes to wash a normal size load. The dryer takes 2 hours to dry a normal size load. The maintainence people told me Amana machines are very slow and there is nothing they can do. My electric bill is almost $300 a month. I have had many washers and dryers over the years. Never have I experienced this. A normal size load should not take more than an hour. NEVER buy either the Amana washer or dryer. I am actually considering buying my own washer and dryer. Even though having these are part of my rent. I even tried washing a very small load and it still took over an hour to wash and an over an hour to dry in these awful appliances. BEWARE!!!

I have an Amana glass top range and an Amana microwave.. Both appliances the doors have fallen apart in the first two years that Ive owned them. The microwave was manufactured August of 2012. Just after the one year warranty expired the overhead light burned out. After that weve replaced it 4 times this year. The door is literally cracking apart. The range door glass has been falling out and will hit you in the legs if you close it wrong. I am sure that Amana is aware of the problems. They will not stand behind their product.

We bought our Amana fridge from Sears when they first came out with the freezer drawer, at the bottom. Thought it was the coolest thing ever. 3 months after getting it the freezer handle fell off, so my husband screwed it back on. Again it came off. Needless to say it keep coming off. Finally I just got fed up with it and stuck it in the garage. My husband put it back on again. it was on for maybe 6 months, then came right off in his hands again. Well Ill never own a Frigidaire again and I will add Amana to that list too now. Had this fridge for 16 yrs. My next one will be a Samsung.

I bought this microwave for my tenants to replace one that went bad... The install was fast and easy using the template which was included... From unwrapping to using the microwave was 30 minutes.. There are plenty of functions programmed for different foods and snacks... The the price was great...

Amana Gas Range AGR5630BDS - We purchased this range from Home Depot and took delivery in Dec 2014. In October 2016 the oven began to shut down after about 30 minutes cooking time and an F2 code showed in the display. Weve had the service tech here 3 times. An oven temp sensor was replaced but the problem was not solved. We then replaced the top ECR module and still the problem exists. Now however when the oven shuts down there is a spewing of natural gas and we have to manually shut the oven off and throw open a window. We are stuck with a stove that wont work and is unsafe, and we are out of about $300 over the price of the stove. We cannot sell it and are hard pressed to afford a new stove. We called Amana and they had a so what attitude. I know that we will never buy any Amana/Whirlpool product again.

The Amana is an 18.5 cu.ft refrigerator. Its a year old and works well. I bought it for two reasons: a) a Bottom freezer and the height being less than 65 inches to fit under cupboards. It works well so far. Not noisy to disturb ones concentration. This would be my third fridge in 43 years. Im not hard on them.

Since the purchase of the Amana fridge, installed 4/2014 has been repaired 3 times and now the icemaker has failed again. Called to schedule a repair and was told that the policy has been cancelled for non-payment. The extended warranty and unit are paid in full at the time of purchase! Of all the appliances Ive owned in the last 45 years, this is undoubtedly the worst of the bunch. Am I required to go through the hassle of making a copy and sending it to prove the warranty is still in force? No! What a runaround! DO NOT PURCHASE AMANA PRODUCTS! Unless you want a lemon and have to make your own ice. To date, the water pump and icemaker has been replaced. 1st replacement of the icemaker was put in wrong and had to have service tech come back to fix that issue.

I am a landlord with occasional need for new appliances. I went to Menards in Massilon OH in January of 2013 and bought an Amana refrigerator for about $600.00. I had no problems until this January, 24 months after purchasing. Bad compressor. Replacement cost is $445.00. Menards said I should have bought an extended warranty, they were Zero help. Amana only guarantees their product for 12 months. I found most mfrs also have reduced their warranties to 12 months, however I have several Frigidaire refrigerators that have lasted many years. The Frigidaire in my home is 17 years old with no problems. I will not buy from Menards ever again nor will I buy anything Amana. Go Frigidaire.

I was coming down the stairs to get my son a bottle at 6:00 AM and heard a strange noise. As I walked into the living room, it was filled with a foul smelling smoke. I yelled and woke up my father who came running down the stairs. My father unplugged the fridge from the wall and put the fire out. Our slate flooring is burnt, and my son and I had mild smoke inhalation.It has been over a month and we are waiting for parts to cover the repair or they will give us $200 for a new fridge. Our fridge was older but, just like most everyone else, it was the compressor that failed. I think Amana needs to recall their refrigerators and come up with a new design.

Bought my Amana top-loading washer in April 2014. Most of my laundry isnt deeply soiled, so didnt think much of it for a while. However, becoming more obvious now that my clothes are not getting clean enough. I garden and have a dog, so sometimes get socks soiled and dirt on clothes when dog jumps up. My whites are not white and the soiled areas dont come out. I had my previous Whirlpool washer over 20 years and didnt have this problem. Have checked the manual to be sure Im using right detergent and loading the washer correctly, but hasnt solved the problem. I liked the price, capacity, and no-frills model of the washer I bought, but not happy with the cleaning results. Dont want to have to buy another one, and always thought Amana was a reliable brand, but I personally could not recommend to others.

I bought a new Amana washing machine seven months ago. I was doing laundry then went about my business, when I returned my laundry room floor was flooded with about eight inches of water. I hurried and grabbed a pot and after about a hundred trips from that room to the toilet, I finally had the water down enough to let my dehumidifier do the rest. I have issues with my arm and that being said I have been in much pain since. It was still under warranty so I had it fixed. I was only told a button went out. I would not recommend this product to anyone. Poor quality.

I love the bottom freezer that is huge! The door also has various compartments of different sizes that stores a lot of easy to find foods. I needed a small space, but even though it is not a wide size, it holds a lot of food.

I purchased an Amana Side by Side (24.9 cubic inch) in March 2017... In Dec., I noticed 2 visible cracks on both sides of the shut where ice falls to be dispensed from the freezer to outside. Also the cheap plastic on shelves & drawers has cracked. My husband & I are both in our 60s & are not rough on our appliances. The refrigerator gets opened maybe 4 times a day. A repairman came out to look & stated we were under warranty, however WHIRLPOOL refuses to fix the inside of freezer door... said its cosmetic. NO, ITS NOT. Even the repairman said it was defective from the factory & will continue to only get worse. WILL NEVER PURCHASE ANOTHER THING FROM THEM.

My Amana ABBB2222FEW refrigerator is five and a half years old. Great refrigerator, till this weekend when the compressor quit - it will cost over $700.00 to repair and I was informed that the repairman couldnt guarantee the board would not conk out so I opt out of fixing it. No help from the company, too bad, so sorry.

It is an electric 4 burner glass or ceramic top model with a range. One of the burners has 2 settings to match the size of the pan or pot being used. The control settings can be confusing on both the stove top or the oven.

I just purchased an Amana washer this February and already its stop working. I havent even got to use it much. It has been down since May 26, 2016 and counting. DONT BUY AMANA! You hear me. Their product is junk.

Works exactly like an oven should. No problems so far. Has good features and we use it every single day. Easy to clean and easy to use. Doesnt take forever to heat up and maintains heat as it should. The stovetop is also easy to clean and heats up very quickly even though it is electric.

French doors are great. The cover over the meat keeper broke and can’t be repaired or replaced. Freezer is nice, but I struggle to find anything in it, however the two sliding drawers are nice. Great ice maker, keeps up easily.

Refrigerator freezer has been keeping it cool for over 10 years and it is still keeping the food at the correct temperature. I have replaced the refrigerator door seal, and from time to time have washed the inside with warm water and liquid detergent.

Bought a French door freezer on the bottom Amana fridge three years ago. Today, there is a repairman here costing me $300 to repair a faulty computer unit. It wont defrost so it froze the line where the cold air goes from the freezer to the fridge. The freezer is all ice crystals, the fridge is warm. All our food and frozen food is garbage. Weve only had it for three years. Our last GE fridge lasted for 30 years without a repair.

Beware the Amana company. I dont like to give bad reviews to companies but the time has come. Our church bought a new side by side Amana refrigerator/freezer in August. It worked until the middle of December and then it started warming up. It was turned up to the coldest settings and still continued to not do its job. Frozen foods are cold but not frozen. January 3rd I called Amana and a technician came out on the 14th. He said, It needs fixed but I dont have to tools to do it.About 10 days later another tech came out and said, It needs a new part but I dont have one with me. The next week he came and replaced the part but it still didnt work. I called Amana again and told them since its still under warranty, we want a new appliance. I was told they dont do that unless a technician comes 2 times and he has to say it doesnt work. We had 3 visits. She said she would send out their top technician because he would know what is going on. Apparently the others didnt. He was supposed to come on Thursday but they called and canceled because they had scheduled the wrong technician. Rescheduled for today, Monday February 25 but cancelled because their truck broke down. We are finding it very inconvenient to have an appliance that hasnt worked for over 2 months, wouldnt you? Now scheduled for Friday. We will see. The only help I got was when I went to the manager of Home Depot about it and he got after them about it but still far from resolved. I imagine that Amana has some good appliances and we got a lemon. The appliances are questionable but the company is terrible to deal with.

My fridge is seven and a half years old. It is an SS Amana side-by-side. About three years ago, so it was five years old at the time, the fridge stopped cooling. And when the repair man came, out the freezer coils were all frosted up. At this time, he replaced the defrost timer but said he did not feel comfortable that that was it. That was in June. In November, it happened again. We replaced it yet again. Well, it now happened at least every three to four months. Sometimes we can reset the timer and it will work for a while again. I have read all the reviews and they are so numerous I cannot even read them all. Obviously, something with this product is extremely faulty. I have asked them to come out and get to the root cause of the problem, and they insist on charging me just for the service call. Thats not to mention the part cost. I really wish I could afford a new fridge because this one is a real pain in the neck. I’m so frustrated. I will never ever buy an Amana product again.

Washer and dryer were in the house when I purchased the house and they were new. But I have 2 issues with the washer. It does not have a liquid fabric softener dispenser and the bleach dispenser has spotted some of my dark clothing. The washer washes small to extra large loads also delicate. But it appears not to empty fully so I no longer use it. On the other hand, the dryer works well and has many selections for air to time setting to auto dry.

I called in to purchase 2 grease filters and a charcoal filter with a light bulb for my confection oven and they no longer support their products. I have model ACo1180AB which is ten years old this year. When they discontinue their items after 12 months they no longer have to support the items they have sold in the past. As a consumer this is unacceptable. Do not use your hard earned money to support this type of company. This is the same as if you purchased a brand new car and your front head lights are no longer working and you call in to request parts for your car so you can drive it on the road but find they no longer have those headlights so you can not use it any longer. The unit works but you can not use it because they do not support their product because they discontinued the manufacture of those items..

ACF3325AB - Self cleaning mode turned on by itself and melted the entire inside of the door. Fumes were horrible. Had to air out my house in freezing temperatures with my 93 year old mother and 3 year old grandson in the house. They told us to disconnect everything and they will send a repairman out in 5 DAYS! Prior to this incident, the oven was turning off in the middle of cooking. This product should be recalled!

I bought a new town home which comes with an Amana refrigerator. This is a very bad experience. The fridge never ever works properly on any settings. The freezer is always freezing or producing snow ice that blocks the flow of ice and the ice keep on coming out of the place where its supposed without stopping. Water leaks all night from the water flow place... the worst appliance I have ever had.

Our fridge is 20 years old and we encountered our first issue a few months ago. There is a detailed description of problems and solutions on the internet and my husband was able to fix the problem for less than $40.

WARNING. The Amana clothes washer I purchased does not wash clothes. It moves clothes around and gets some of them wet. I have tried to manually add water to the wash and rinse cycles with a bucket. I recently hurt my back and was not able to manually wash my clothes with this piece of poop. I finally had enough and have upgraded to a automatic clothes washer that agitates the clothes instead of me. This Amana HE washer is the slowest, least efficient, manual clothes washer on the market. I had the piece of junk hauled to the dump before I grabbed the model. It was a Amana HE with no agitator. Should not be sold as a clothes washer. False advertising.

Bought Amana more than 18 yrs ago; moved once, never any problem. It is a huge model, bottom freezer. Brand no longer top tier but a better comparison to todays pricy, less dependable choices. Worth checking out.

Ice maker has had to be repaired twice. Now we just dont use it. Food keeps falling down behind shelves in the gap behind the shelves. Door does not stay open wide enough.

Amana Washer NTW4600YQ1 (2013 Model) - This washer only last 2 years after normal usage. Gear assembly broke down. I dont want to take a risk replacing the parts cause other parts might break. I will not buy Amana washer or their products. Not a reliable brand.

We had a brand new house built two years ago. The builder installed Amana appliances, except the fridge and washer and dryer, which we furnished. Our dishwasher gave out after only a year and a half. It was more effective to buy a new one than to have the part replaced. 6 months later, our oven just gave out as well. Itll cost half the price to have someone to come look at it as it will to replace it, and if nothing is wrong were out $200 off the bat. Horrible customer service and horrible product integrity, what an awful company!

We bought an Amana washer in February 2015. We bought the biggest headache ever. Right before the manufacturer warranty went out we had our first major issue, the washer would not drain and spin. They came out to fix that. Three months later no water would go in. They came out to fix that. A few months later it was back to no spin and drain. A few months later we had to call them back and the leveler was out. Now I am calling them back it is so loud you cant stand it. Do not purchase from Amana. It has never really washed the clothes. I have to hand wash baby clothes before wash or food residue is still on the clothes.

On February 4th 2009, I purchased an Amana front load washer and since September 29th 2010, we have had it serviced four times to replace. First, the door latch sensor; second, the door itself; third, the front panel and fourth, a new motor was installed on August 30th 2011. Now, we still have the error code 3e, which was supposed to be for the motor pop up again on September 3rd and I had to put in a fifth service. This is the worst appliance I have ever bought. I do not recommend anyone to purchase this item. I dont know what I was thinking when I went to the Home Depot. In the past, I have always purchased my appliances from Sears Kenmore and I still have my 12-year-old dryer which is still going strong.

When we had purchased our house almost 2 years ago there was a fairly new and barely used Amana range. I use it all the time and never had any issues at all, also like the idea that it is self cleaning even though I hadn't used that feature as of yet but plan on it very soon.

Do not buy Amana!! Purchased a washer and dryer on 5/24/16. Washer will not drain but is full of water. They want me to sit at home on a Thursday (NEXT WEEK), today is Monday, until a repairman shows up. No idea when. Just wants me to wait. Informed them I will have the washer, water supply and a cord to plug into outside because they arent entering my house. I am an independent driver for people needing rides to Dr, Grocery and so on. I did inform them I could wait but a $20.00 an hour fee will be charged. Ill let you know what happens if I can.

I bought an Amana frontloader (Model #NFW7200TW) 4 years ago at Home Depot. Machine stopped draining and started showing error code (nd = not draining). I called a repairman, and he diagnosed the problem as a bad relay for the pump. He said because the relay was encased in resin on the back of the control panel, I would have to buy a new panel. Later, when he called me to give the part number, he said that the part was on a nationwide backorder and would be $400.00 when it became available on 10/15. I did some checking online and found that the part W10273828 is in fact on back order and no one has one. It seems that this means that this part is a definite weak link, and this model should be recalled. On this site, there are several posts with the same problem.

When there were manual controls, you could set a machine to do what you want and leave, knowing the wash cycle that you selected, regardless of your reasons, would do what you asked and come back knowing it was done. With the electronic controls, I must fight with the stupid machine to get it to rinse or spin as needed, fill as required, or whatever (wash really dirty gardening clothes well or wash hockey equipment). The automatic settings get it wrong regularly. Very frustrating.

My husband and I bought a brand new Amana front load washer in May of 2009. Last week, March 5, 2011, it broke. It began buzzing. When I went to check it, the washer has an “ND” code and it would not open. The first girl I spoke with was Samantha. She told me that she couldnt find that code in her computer (on the net is says it means no drain, most likely true), but she told me how to get the washer to unlocked. Eventually, it did work. My washer still had dirty water and soap in it. I handled the soapy mess and later washed my clothing at my in-law’s house. When I called back to talk to them about why my washer wouldnt work and what they could do to help me, I was told nothing. I spoke to a manager and was told the same thing. The only thing they were willing to do was give me a warranty plus one. Meaning, that I get this repair fixed and one-year warranty on the piece of junk in my basement. My washer wont be 3 till May. There is no reason for it to be broken. I also did my own research and many people have complained about the same problem. I feel that this washer should be recalled or at least the company should fix it at no cost to the consumer. This seems to be an on-going problem with this model. We bought thinking this we were buying from a good company. Now, Im stuck with a scrap pile till I get the repair guy to come out, thanks to a warranty that I have to pay for out of pocket.

It does its job. Its easy to clean the removable filter. Rarely does it leave any residue, scrubs the dishes well. It takes tabs or powder cleaners. Easy to use, has few buttons to use, good machine!

I had an Amana gas stove/oven, and replaced approximately 4 thermostats over 5 years. I decided to get rid of it and get a new stove oven. When I went to buy the new oven, I thought maybe my Amana oven was somehow a lemon. Knowing that Amana used to mean quality, I stupidly bought another Amana gas stove/oven, which is a better model, and now more digital, and have had it since last fall. I used it the other day, and the same thing happened as it did with the other one I had, when the temperature reaches 400. All of a sudden, it ignores the 400 and keeps rising. I only knew it was happening, because my food started to smell too hot, and when I looked at the oven thermometer I have inside, it said 600 degrees. I hate that I cannot trust Amana anymore, and would really like to return this product and buy anything other than Amana.

Our Amana side by side is now 10 years old without a single breakdown. Keeps food and drink at the proper temperature and has plenty of room and is well laid out. Shopping often we dont tend to stuff the frig. The stainless exterior requires a bit more cleaning to keep it looking great.

Amana Washer NTW4516F - If I could give Zero or negative I would. This is the MOST awful service I have ever had anywhere, and I am 65 years old and have lived on 3 continents and 4 countries. Awful washer, awful service. The washer blew up with electric sparks all over the place after 3 weeks - couldve electrocuted the lady of the house! Now we are coming up on 4 weeks later and the repair is STILL NOT COMPLETE. I get a lot of sympathy but no action. The local service company never did respond to any follow up, or messages left on their god-awful phone system, and now we have to wait another week to get a second service company in there. Amana never offered to compensate for having to go to the laundromat for a month, or replace their crummy machine.

I guess I would say it is a high 5 but it is June and I have not used the heat portion of the system yet. The AC works great so far and sounds efficient. The calling mechanism is instant.

I purchased an Amana stainless steel refrigerator with freezer drawer on bottom in December 2010 for $1,200. Just five months past, the 12-month warranty freezer defroster stopped functioning and water would pour out from freezer all over kitchen floor. Repair cost $250 to install a heater rod that the repair company (REO Appliance in Norwalk, CT, where we purchased the product) told us used to be installed in the units by Amana at the factory but chose to stop using them to save money. The heater rod cost $20. The rest of the cost was for the service call and labor. Amana refused to refund our money. The unit is expensive and obviously faulty from the way it is manufactured, but Amana refuses to make good on it. They apparently believe once you are past the 12-month warranty, you are on your own. We will never buy Amana again. The stuff is junk.

We bought a smooth top Amana range in October of 2015. Recently the glass top shattered...sounding like gun fire. One of the burners no longer functions. Is this a common problem? The replacement top will cost more than half of the cost of a new range.

I purchased a washer March 2013 and November 2014 it wont even start. The plug and socket was checked and they are working. So now close to Christmas I have to purchase a new washer. This time it will definitely not be an Amana brand. I wish I had read the reviews from others before making this purchase.

I bought my Amana bottom freezer refrigerator (Model # ABB 1924 WEWO) in August of 2010 for over $1100. By July 2012, it was leaking from the freezer. A thick layer of ice had collected under the freezer baskets and periodically defrosted and leaked. The Amana complaint department merely said that the refrigerator was out of warranty and offered to sell me a warranty for several hundred dollars. I refused the warranty and called a repairman who cost me $114. He said that the problem was a factory defect. The workers at the factory had plugged up the drain with a type of grommet called a duck bill. This kept the water from draining and caused the freezing. Clearly this was a factory defect, the result of incompetent workmanship and careless quality control. Of course, quality and Amana have become a contradiction in terms. I will never buy an Amana product, and I warn every other consumer to beware of Amana. In my experience, at the very least, this product is defective, and the company refuses to accept responsibility for the inferiority of its products.

My refrigerator was just 11 months old when it started falling apart. All the plastic pieces, shelves, meat bin, crisper drawer, cheese drawer, door shelves, etc., began cracking, splitting and falling. I complained to Amanda and was told all these pieces are cosmetic, and didnt affect the operation of the refrigerator. After several complaints and letters, I was sent, as a 1 time courtesy, one shelf, and one drawer which also promptly broke. Tonight the door bin fell off taking another bin with it. A jar of pickles landed on my toe, and a bottle of hot sauce broke, and a cherry soda exploded. I would say that affects the function of the product. I also have a Whirlpool (same company) microwave and the plastic door cracked and split all over. Again, I was told it was just cosmetic. Never have I had such poor quality in a product that cost so much!

This is a perfect item nothing but great results and service from Best Buy team during this time and crisis crap. Thanks again

I purchased an Amana refrigerator with a bottom freezer four years ago. I have now found out it needs $250 worth of repairs because the computer board has gone out and it was not going into the defrost cycle. As a result the bottom freezer was frosted up and the refrigerator was not working properly. Yes the repairs are cheaper than a new refrigerator, but I am still disappointed. This was not a cheap unit. I have had Amana appliances in the past and was pleased with them which is why I purchased this refrigerator. The model number of my refrigerator is ABB1924WEW1 with a serial number of K11438301.

We bought the Amana washer and dryer 8 months ago. We were very pleased at first as to how silent the washer was. Then we started to notice that the washer was taking longer than usual to wash a regular load of clothes. I didn’t think anything of it until it started making the worst noise I have ever heard, it sounded like the drum was going to come out of the whole shell. I called ABC Warehouse where we bought the set and they told us that it was under manufacturers warranty and to call the warranty service. I called and they set us an appointment for the service repair center, which is Lewis Appliance in my area, which these people are worthless. He came in and lay on the floor and did some things to it with a machine and told me that they had to order the part and it should only be a week or two but I could use it in the meantime. It has been a month and a half and I am still waiting to get it fixed and it is still beating itself to death worse than ever. I called Whirlpool today and got into a screaming match with the customer service department and then the supervisor, to no avail. I told them its beating itself to death. They told me that if anything else breaks on it then they would continue to fix it until it is pretty much no longer repairable. DO NOT BUY WHIRLPOOL PRODUCTS. THEY ARE JUNK!!!

Purchased an Amana top loading washing machine in December 2018 from Home Depot. It worked well for about a year. Then after that the issues began. Stopped cleaning clothes completely, leaving them soaked and dirty. Began making horrible loud sounds constantly, it would get stuck on certain cycles and not complete others, it stopped agitating clothes all together. The control panel was completely out of whack by August 2020 and basically beyond repair (per more than one repairman). It stopped functioning altogether by December 2020, which is exactly 2 years after the original purchase date. So I was then forced to purchase yet another washing machine (not Amana). Amana washing machines are a total waste of money and they do not last!!! I regret purchasing one big time...I learned the hard way how poor quality they really are. Do not buy.

We purchased an Amana washer on 6/22/13 and on 9/28/13 it quit working. We called the store where we purchased it and they told us that if we hadnt sent in the warranty, Amana would not stand behind it. This is our third washer in 5 years. Dont they make washers that last at least 5 years?

Purchased a stand up freezer in fall of 2019, manufactured date on back is June 2019! 4 months after the 1 year warranty date has passed, Ive already replaced the heater coil at a cost of 200.00. For the past 6 months Ive had to empty and defrost the coils at least 5 times! After replacing the coil (which was checked for continuity and failed), I still have issues! So who knows how many other parts are needed to fix the issue. Amana has basically said, Too bad, youre on your own, after condescendingly explaining how to care for my freezer!! Its only the second freezer Ive ever owned, the last one having served me well for more than 15 years, but that wasnt a garbage Amana product!!

I bought this washer so I could do large quilts. But I was told now that this new Amana HE large capacity washer without center agitator has a water limit of around 17 gallons so if you want to wash a large load or quilt, think again. Im attaching a hose because I have a laundry tub and adding water. If you dont have a tub, you may want to find a machine that has something called large load or something. I set it on an extra rinse because you cant even see the water so how clean is that? Im talking about a half load. If you do small loads, you are still using more electricity and water, more work, more time, so were not saving anything, are we?

My daughter purchased a washer in August 2015. Two months later in October 2015 the lid locked and could not be opened. She called Amana for service. It took 2 weeks for someone to come to her house and look at it. He ordered parts, 2 weeks later he put the parts in. Still didnt work. Without all the details, it is three months later and six visits from the repair men and the washer is still not fixed. Now they are saying the repairman is only in her area twice a week and only in the mornings. She works mornings and is available afternoons. This very poor service and product that Amana is providing. This washer should have been replaced with a new one by now. NEVER again will our family purchase an Amana product.

This refrigerator functions properly and over time is reliable. HOWEVER, corners have been clearly cut in quality of the exterior handles (fridge and bottom freezer) which have seriously yellowed, making it a complete and embarrassing eyesore in my kitchen!! I no longer consider Amana a trusted brand and will not purchase any Amana appliances going forward. Customers beware!! I find it especially appalling that the yellowing of course occurs outside of any warranty period = Amana is all about profit at the expense of the customer... short sighted, penny-wise and pound-foolish for such an established brand. Amana - fool me once but never again!

The brand new stove made noises and no one helped me with a repair visit. After a long time on hold a technician was suggested and the person refused to come look at the range. I had to call the store and spent a lot of time trying to find someone who would help. The store would not replace the range even though it was brand new.

I had my washer for barely over 2 years before it started to unbalance. Now less than 2.5 yes after purchase I have to replace it. According to the Amana repair representative for my area I needed a new balance ring and new suspension. He said the balance ring would cost over 200 dollars, but my research show the average cost being 40 dollars. However, with the price of labor the total repairs would be a minimum of 170 dollars on a machine that only cost 300. I realize this was a bargain appliance but we never overloaded it and it should have lasted longer than 2.5 years. The short life expectancy of modern appliances is ludicrous. I recommend avoiding this brand or buying the extended warranty. I just hope the dryer lasts.

I purchased an Amana refrigerator over a year ago. About 10 months into the purchase it stopped refrigerating. Customer service told me to input it for 24 hrs and it started working again. One month after the year warranty expired it broke again. Now the tech is coming out the second time and $450 loss of groceries later it is still **. I will never buy this brand again and will probably have to get a new refrigerator by the end of this year. Please do not buy. It is not worth the headache and customer service says, Were sorry but will not replace.I purchased an Amana refrigerator over a year ago about 10 months into the purchase it stoped refrigerating. Customer service told me to input it for 24 hrs and it started working again.one month after the year warranty expired it broke again now the tech is comming out the second time and $450 loss of groceries latter it is still shit...I will never buy this brand again and will probobly have to get a new refrigerator by the end of this year...please do not buy it is not worth the headache and customer service sais were sorry but will not replace...

Stay away from Amana. The cheap, plastic handle on my 2-year old Amana dryer broke off. I sent them an email asking them to replace it, as most reputable companies would happily do so for a customer. They took several days to respond and then asked me for the date of purchase. When I provided that date, they replied saying that they would not replace the part as the warranty had expired. They then directed me to their replacement parts webpage, where they were asking for $32.49 for a replacement part. Within 30 seconds, I found the same part being sold on Amazon for $4.99. So not only are they unhelpful, but they are trying to gouge the very customers who purchased their products in the first place. I will not be purchasing any Amana products in the future and highly recommend that you do the same.

My experience was great. I love my appliance and I had to get a new and it was the perfect price. My stove went out right before my sister baby shower and we were worried as to how we were going to cook. Went to Badcock furniture and they bought it the day before the shower.

I was the lucky one chosen by a bad quality control department to miss the 30-day requirement for defects. They call it a cosmetic issue. My new side-by-side stainless steel refrigerator (matching the range) has a clearly unaligned door, unaligned according to manufacturer specifications. From the top view it looks like the seals are off... One is wider in spots. However they are stating to me that it is a cosmetic issue beyond the 30-day window. And I DO HAVE PHOTOS. For AMANA to not consider this issue for what it is has been unbelievable to me. They wont replace the door... Nothing. Am I mad? I no longer consider them to be a respectable company. They would rather I have it as it is with bad quality control, using a 30-day extreme rule. So I lose.

Amana Refrigerator, Not Good After 6 Years: We purchased an Amana bottom freezer refrigerator, model#ABB2227DES, serial#10253964EP at Sears approximately 6 years ago. We have had numerous issues with the refrigerator starting just after the 12-month warranty ran out. At one point, I paid $300 for an extended warranty. I had to have more repairs on it and was told by several technicians that the compressor would be going and it won’t be worth paying for the repair (roughly 50% of the $1300 that we paid for the fridge). At this point, including the purchase and repairs of the refrigerator, we are over the $2000 mark. Again, the fridge just died and we have been told that the compressor is gone and it would not be worth it to fix unless Whirlpool agrees to pay the repairs. I would like Whirlpool to pay for the repairs of this refrigerator or provide a comparable refrigerator, or I will contact my own attorney in regard to this.

I’ve owned several “high end” dryers and was disappointed every time. This Amana dryer is super energy-efficient and quiet! For the price, it’s the best dryer I’ve ever owned!

Its a good machine. Competitively priced. Good water conservation implemented. It is attractively designed with fool-proof control settings... puts operator in drivers seat for a positive outcome...When paired with Amanas matching dryer, it is a bargain purchase.

My Amana side by side had continual problems with the gaskets wearing out, cracking, and failing. I had to replace them 3 times in 18 years. The ice maker never really worked successfully. Would have replaced it with a bottom freezer if I had the $$.

After moving in to a new home and seeing a brand new stove installed, I was excited to get cooking. I noticed that the stove grates were bent from the middle (the grates are long and the front burner and back burner are connected on the same grate). I didnt think this would be an issue because maybe the pans/pots I use would be heavy enough to compress the grates down. I was wrong to think that and the pots/pans will slide when put on the grates because of how they are angled. I have spilled a full pan of oil (luckily not heated to a dangerous temp yet) when the pan was placed squarely in the middle of the burner and it just slid forward and off the stove top.Amana was called to try and get replacements for the brand new appliance but they told us that the bend in the grates is on purpose and they will not be fixing the danger their appliance puts us in. I now can only use the back burners (one of which is very small) or I run the risk of hurting myself with hot falling pots and pans. They are confident this is normal and are fine with the dangers. Do not buy from Amana as they will sell you a dangerous product.

I bought an Amana range & the burners are constantly heating up then cooling down, so it either takes forever for something to cook or it burns it. Ill never buy another Amana product.

A year and a half ago we purchased a brand new dryer (Amana tandem 7300 dryer) from Home Depot. As we were renovating our home, we continued to use our old appliances until our new laundry room was completed. The new washer and dryer stayed in a spare room, in its original packaging. This past weekend (July 5,2014), we hooked up our brand new, high eff. washer and dryer, only to find the dryer didnt work properly. It would go on for a few seconds, was really noisy and then stop, and repeat again. We called in an appliance repairman. He stated that the motor was faulty and would have to be replaced. $150 for the motor and $150 for the labor. I called Whirlpool (Amana), who said they would pay to have someone check it but that was it. Obviously, it wasnt checked properly at the factory in the first place, because if the motor was blown before we even used it, what kind of shoddy workmanship is going on. Im sure this doesnt happen often, but when it very obviously hasnt been used at all (as our repairman stated). Why could they not send out their own serviceman to affirm this and then, at the very least, give us a new motor while we would pay for the service call. I dont think we will ever buy Amana/whirlpool ever again. Very shoddy company.