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American Standard Appliance Error Codes
Discover the best heating and air conditioning products for your home. American Standard provides whole home comfort with heating and cooling, air quality, and smart home solutions.
Air Conditioner Error Codes
CODE: Green light on, slow flashing, or fast flashing
PROBLEM: Unit is operating normally
CODE: Amber light on
PROBLEM: Unit requires refrigerant
CODE: Red 1 flash
PROBLEM: Communication error
CODE: Red 2, 3, and 4 flashes
PROBLEM: Defrost fault
CODE: Red 5 flashes
PROBLEM: Fault with the ambient temperature sensor
CODE: Red 6 flashes
PROBLEM: Fault with the coil temperature sensor
CODE: Red 7 flashes
PROBLEM: Low-pressure problem
CODE: Red 13 flashes
PROBLEM: Fault with the external temperature sensor
CODE: Red 17 flashes
PROBLEM: High-pressure problem
Furnace Error Codes
CODE: 2 flashes
PROBLEM: The furnace is likely blowing cold air because it’s dropping the flame.
CODE: 3 flashes
PROBLEM: Indicates a problem with the pressure switch.
CODE: 4 flashes
PROBLEM: Indicates a problem with the limit switch.
CODE: 6 flashes
PROBLEM: Indicates a problem with the polarity or grounding.
CODE: 7 flashes
PROBLEM: Indicates a problem with the gas valve.
CODE: 9 flashes
PROBLEM: Indicates a problem with the ignition or the ignitor circuit.
CODE: 22 flashes
PROBLEM: Indicates a problem with the flame itself.
Heat Pump Error Codes
American Standard heat pump systems also utilize error codes to indicate specific issues or malfunctions. However, without the specific model number of your American Standard heat pump, it's challenging to provide precise error codes. The error codes can vary depending on the model and series of your heat pump.
Here are some common error codes that you may encounter with American Standard heat pumps:
E1: This code usually indicates a problem with the outdoor coil temperature sensor or the sensor circuit.
E2: It typically points to a refrigerant pressure issue, indicating either high or low pressure.
E3: This code is related to the outdoor ambient temperature sensor or the sensor circuit.
E4: It indicates a problem with the outdoor fan motor or the motor control board.
E5: This code usually indicates a problem with the outdoor discharge temperature sensor or the sensor circuit.
E6: It points to a communication error between the indoor and outdoor units. This could be due to a faulty control board or wiring issue.
E7: This code typically indicates a problem with the indoor coil temperature sensor or the sensor circuit.
E8: It indicates a problem with the defrost control board or the defrost sensor.
E9: This code usually indicates a problem with the compressor or the compressor control module.
Please note that these error codes are general examples, and the specific error codes for your American Standard heat pump may differ. It's recommended to refer to the user manual or contact American Standard customer support or a professional HVAC technician to obtain the accurate error code information for your particular model.
Water Heater Error Codes
CODE: Green "Power" LED illuminated
PROBLEM: System Power On
FIX: Will remain illuminated while voltage is applied to the control
CODE: Red "Purge" LED illuminated
PROBLEM: PrePurge/InterPurge Cycle
FIX: Will only illuminate during the 10 second pre-purge/inter-purge and 15 second post-purge.
CODE: Red "Igniter" LED illuminated
PROBLEM: HSI Energized (Warm-Up)
FIX: Will only illuminate for the 30 second igniter warm-up time.
CODE: Red "Valve" LED illuminated
PROBLEM: Gas Valve Energized
FIX: Will illuminate for the 6 second trial for the ignition period and remain glowing throughout the thermostat call for heat cycle.
CODE: Red "Flame" LED illuminated
PROBLEM: Main Burner Ignition Established
FIX: Will illuminate during flame (sense) rectification and remain glowing throughout the thermostat call for heat cycle.
CODE: Green "Power" LED Flashing
PROBLEM: Power Input (24VAC) "Over Voltage"
FIX: If additional transformers are used (i.e. zone controls). Check wiring connections for proper phase alignment. Improper phase alignment will cause voltages to add, exceeding the maximum 40AC input.
CODE: Red "Purge" LED Flashing
PROBLEM: Pressure Switch Fault
FIX: Check pressure switch contact operation (closed with combustion blower off or open with combustion blower on) and any associated rubber tubing connections.
CODE: Red "Valve" LED Flashing
PROBLEM: Locked Out (Failed Ignition Attempt)
FIX: Confirm adequate gas supply to the unit. Check the Hot Surface Igniter for breakage.
CODE: Red "Flame" LED Flashing
PROBLEM: LI/Neutral Line Polarity Error
FIX: LI power input must be the "hot" side of the line to achieve proper flame rectification.
American Standard Appliance Error Codes
American Standard appliance fault codes
American Standard appliance diagnostic codes
American Standard appliance error symbols
American Standard appliance common faults
The most efficient, quiet and reasonably priced on the market, American Standard Central Air Conditioners boast an impressive spec sheet.
It keeps the utility bill low, hasn’t broken down and cools the house well even when it is overly hot. That is all it takes to make a good ac in my books. I have had it for 2 years now and not a single repair has been required. Let’s see how much longer this machine has left in it but I have a feeling it’s going to be a long time.
So far so good. Semi difficult install as some of the fittings required adapters to work with a standard water heater setup. Nothing several trips to the hardware store couldn't solve. Unit did not fire up the first time after install. Error 11 came on even though the unit had gas water and power. Opened the unit up and found that the AC converter had fallen lose and disconnected. Also a pipe was loose. Once these were fixed it fired right up.
I was and am still using my 4 gal under sink Bosh unit but 4 gal wasn't enough. Put this 12 gal baby right behind sink in another room and piped it all through both water heaters and now have 16 gal instant hot water. Would highly recommend this water heater. Just hope it lasts.
American Standard makes good HVAC equipment so as long as it is installed properly by a competent HVAC contractor. If so, you shouldn’t have too much to worry about. It is also good to have regular maintenance performed on any type of HVAC equipment as things tend to wear out overtime. American Standard and Trane share the same type of engineering that goes into their equipment.
By working smarter, not harder, American Standard furnaces are tailored to use just the right amount of energy for your home. Available in a wide array of options, the brand ensures that they have a potential furnace for almost every Canadian home, no matter the conditions or budget.
Great heat pump in terms of efficiency. Costs essentially nothing to run on AC mode. Heatings costs are much lower than prior heat pump. This would absolutely be a 5 star review except for one thing. Every time the outside temperature goes below 5 degrees, the compressor shuts off permanently. The only way to get the compressor to run again is to power cycle the entire unit. Even if the outside temperature hits 50 degrees, the compressor will not cycle on. This has now happened 5 years in a row. Reported to dealer, who could find no solution. This one issue means that one month every year my bill goes up by over $200 for the month in which this happens (to about $500 from a normal winter high of $300). Obviously this is a controls problem that American Standard has no interest in addressing, which is too bad as it otherwise a nearly perfect unit.
I had a York for a heat pump 42yrs it started to nickel and dime us the last 2yrs Bought a 14 seer A.Std so far, I own this for 5months, and it's already broke down. And Boss services told me it would be at least 2 weeks to get the parts (that's unacceptable and also told us when we bought this unit it would save us on our electricity bill) not true in fact our bill has double since they installed unit. and the day they did the install they had to get not 1, not2, but 3 a/c coils because they wouldn't hold a charge, it was a disaster from the get go. NOT A HAPPY CAMPER NOR WOULD I RECOMEND THEM $10K DOWN THE DRAIN, had to call the factory to get any help. That's Boss Services of Benton Harbor, Michigan it seems this is how they treat somebody that had a stroke and doesn't work, SHAMEFUL, ABSOLULTELY SHAMEFUL it's the dead of winter and it seems they don't care just the opposite of their commercials. Buyer Beware-should have bought a YORK instead.
I love this water heater. I installed it myself. I have experience in plumbing, so I decided to save money by installing it myself. The install was what I expected since I have installed these before. This water heater is very quite, so I was surprised to hear about all of the people saying it is too loud. It is very quiet. You can barely hear it if you are next to it. In fact, I thought there was something wrong with it since it was so quiet. I highly recommend this water heater, you will save money and space.
We replaced our old air handler a few months ago, when replacing the heat pump. It works well, although it’s much louder than the unit it replaced. But it has had zero issues, and the house was comfortable last summer, with 90+ degree days, and with now freezing weather outside. Happy with our purchase.
I had my old American Standard furnace replaced a few months ago with a newer model of the same brand. It was still working fine, and the only reason I had it replaced was because I knew that it was quite old. I found the serial number after it was removed and did a search, only to realize that it was more than thirty years old. Quite phenomenal! I hope that the newer model functions as well.
I had the six ultras 95 installed in my home two years ago by a certified installer. It has been running amazingly since then. I have devoted myself to yearly servicing and maintenance. I also change the filters according to usage. I use a Nest thermostat to warn me when to change filters based on usage. I also constantly check the water lines for leaks. My advice to any owner of this product is to take maximum care.
About four years ago, I had a 91 % American Standard furnace installed in my newly constructed home. As of today, I had never had it serviced yet it works as well as it did when I first purchased it. These furnaces are also quite popular in my neighborhood. As yet, I haven’t heard anyone complaining. I can’t express the joy of having a quiet, dependable and efficient furnace enough.
High-quality air conditioning units at an affordable price means that American Standard is accessible to pretty much everyone and offers something that most people would be satisfied with. Though there aren’t many premium models past a 22 SEER, the focus on cooling and the breadth of the lineup means that Canadians stay reliably cool during a hot summer.
Our heat pump was installed in early in 2022 and has proven to be dependable and quiet. It's greatest gift has been the air conditioning that makes our home livable during those "dog days of summer." Our savings have ranged from 25% less to 38% less over 2021. Our only regret is that we did not have it installed sooner.
We’ve only had our new system installed for 4 months but it’s been great! We purchased our new home without getting an inspection first and had to quickly get a new HVAC system installed and this was highly recommended by our tech. When we did get around to getting a home inspection our inspector even commented on the high quality of American Standard products so hopefully they hold up as expected!
I have a small towel closet behind the shower and chose this water heater because it would just fit in the small space. Was concerned it may be too small. Replaced the shower head with a Delta saver model and with the saver head I can take a comfortable shower and there is still plenty of hot water when I'm done. The project ended up being a huge improvement over the old water heater that was installed about as far away from the center of the house and the shower as it could have been. It has been so nice to have instant hot water for the shower instead of waiting and waiting for hot water with the old setup. The unit was well made and installed with no problems. The unit was designed to be used as a point of use but I removed the old water heater and installed a cloths dryer in it's place. The little water heater is providing hot water to the kitchen, main bath and washer. As long as it gets time to recover it has been able to do it all. Wish I had installed it years ago
The American Standard furnace was installed in my house about three years ago and runs without any problems whatsoever. It’s efficient, quiet and heats up well. I couldn’t ask for a better furnace.
The water heater does what it is supposed to do. I had never installed a water heater before but it was relatively easy for what most pay people to do. The ignition electrodes had fallen off in shipping so it was frustrating to find it didn't work for a few minutes. I eventually got it all sorted. My only gripe with the unit itself is that the water fluctuates temperature when it powers down while still providing hot water. I will probably figure it out, but the water heater does it's job otherwise. I have tested it with two showers, dishwasher and clothes washer going at the same time. I chose this model for the price mostly, so it's what I expected. If I had the choice, I would never go back to a tank again but I would get a better water heater so the temperature stays within a few degrees.
American Standard offers an efficient variety of central air conditioners, available in different tonnages, at affordable and competitive prices. Regardless of the unit you go for, you can’t go wrong with American Standard, in terms of cost-effectiveness.