Bottom of the refrigerator must have leaked since we got it. I purchased new wood flooring and when we removed the tile and moved the fridge the entire sub flooring was destroyed. I have pictures and am amazed the entire thing did not fall thru. I called a repairman and was told the drip pan was not only cracked, which he stated came from the factory that way, since it is impossible to get behind the fan and surrounding metal to get to it. Called Amana and got absolutely nowhere. Whats more upsetting is spending close to 8000.00 on all Amana appliances. Now I can live with the oven dials melting but the cost of the sub floor replacement plus a part thats over 100.00 and a fridge thats still leaking, I will never purchase another Amana product and will tell everyone my experience.

I purchased my refrigerator 4 years ago. Today, (bottom) freezer quit. I called the original store for info; 4 years old so it’s out of warranty. I called another service company - more than the first. I sought Amana online and called toll free. They confirmed there is nothing they can do due to past 1 year warranty. I called my friend who bought the same fridge; she had the same problem and invested much money into fridge, which never worked correctly. I then found many customers online having the same problem at 4 years; compressor quits! This should not be with a new fridge. I called the Amana toll free number back and asked to speak to a manager. I spoke with Sherri, ID# **. After putting me on hold, she advised she would sell me an extended warranty for $392.39 to fix the freezer! This should not be; I told her I should pursue a class action suit as many customers have had the same complaint.

The Amana washer and dryer came with the apt we rented. The apt had been renovated with new cabinets and appliances. Only the washer and dryer are Amana. Both the washer and dryer (side by side) are full size. The washer takes 1 hour and 30 minutes to wash a normal size load. The dryer takes 2 hours to dry a normal size load. The maintainence people told me Amana machines are very slow and there is nothing they can do. My electric bill is almost $300 a month. I have had many washers and dryers over the years. Never have I experienced this. A normal size load should not take more than an hour. NEVER buy either the Amana washer or dryer. I am actually considering buying my own washer and dryer. Even though having these are part of my rent. I even tried washing a very small load and it still took over an hour to wash and an over an hour to dry in these awful appliances. BEWARE!!!

Bought all new, Amana stainless steel appliances oven is 100 degrees less than what you set it on and the dishwasher will not even wash the dishwashing soap off the dishes. I have tried powered, liquid, tablet, it leaves all brands and types all over the dishes. I have had these appliances for 3 months now and I hate them. Dont waste your money! P.s dont even get me started on the cook top.

When we had purchased our house almost 2 years ago there was a fairly new and barely used Amana range. I use it all the time and never had any issues at all, also like the idea that it is self cleaning even though I hadn't used that feature as of yet but plan on it very soon.

I thought Id done adequate research through Consumer Reports, etc. My Amana French door refrigerator model # AFD2535FES worked fine for the first year. Then, the food compartment wasnt as cold as it should be and food began to spoil, although the food in the freezer drawer was rock solid and snow started forming on the inside. Id purchased an extended warranty, so I thought having it repaired would be a non-issue. The repairman said it was due to too much food in the freezer, so air couldnt circulate into the food compartment. He said to defrost the freezer, which I did. It seemed to work OK for two weeks and the same thing happened again--all the food spoiled again, even with minimal food in the freezer. The second repairman came out, this time he said it needed a new heating element. I waited another week for the part to arrive (more time off work) and then he returned and replaced it. Two weeks later, the same problem happened. Spoiled food again, and time off work. I am expecting the repairman later today.This fancy stainless steel behemoth is a lemon and needs to be recalled. The temp inside is 65F and makes storing food impossible. It has been a huge expense and a great inconvenience. I will never buy another Amana appliance and I will advise everyone I know to boycott their products.

Amana (made by Whirlpool) washing machine broke just after 1 year warranty had elapsed. Trying to get thru to extended warranty people with Whirlpool took 45 minutes on hold, then was told they could be there tomorrow. When local repair company (Appliance Hospital) called, they could not be out for 3 weeks. NO communication between the 2 companies. Worthless washing machine, worthless warranty, worthless company overall. I will NEVER buy another Whirlpool appliance.

Bought a house with an Amana central a/c system. Was under warranty. When the system failed the technician called into Amana to have repair covered under the existing warranty. Amana refused to honor the warranty because the owner that purchased the system had sold the house to me. I paid over $1,000 to have the unit serviced with freon and have a leak detection done. With the repairs that need to be done, the technician wanted another $1600. I am on a $1600 a month disability income and have already put the $1000 to find what was wrong on my credit card because I dont have the funds. I told the technician I cannot afford to fix the unit. Note to Amana company. You may have saved your stockholders $1600, but the damage in bad faith complaints will be much more costly. Terrible business practice and non-existent customer service.

I purchased a new Amana stove for a rental property in GA at the beginning of Sept. It has NEVER worked. When I called they said they could only speak to the tenant, when she called it was past the 48 hours of delivery and since I didn’t get the warranty they would have someone come out and repair it... ok fine. The company was a no-show and no call twice. Then I get a letter from the GA housing authority that I am required to have a working stove within two days. I was forced to purchase a second stove for the renting family. I called and called Amana to pick up the useless stove and credit my account. They were extremely rude on the phone and refused to take it back. Not when I call the new repair company told me it would be fixed the day after Thanksgiving, following up today they now say the part is on backorder until next month. This will be three months now that I purchased the stove and fortunately am paying zero interest on through HD. I cannot believe the lack of customer service with Amana. I will NEVER EVER do any business with them again!!!

I ordered and received the Amana Model AZF33X20DW03 Upright freezer in March 2020 and received it in toward the end of May 2020. The freezer cost $913.50 and lasted one year and quit freezing. There was just over $400.00 worth of food destroyed. Rona Hardware said they will not cover the freezer as it is just off warranty. Given there are really only a few appliance manufacturers globally it seems they finally cornered the market by removing the competition from the equation. How are consumers supposed to afford replacing brand new appliances on a yearly basis?

I purchased an Amana refrigerator about 2 1/2 years ago. Right after the 1 year warranty ran out, I started having problems. A strong nasty burning chemical smell was coming from the appliance and making me and everything in the house stink. Plus, the smell was making me sick, irritating my nose and eyes. The repairman replaced the relay on the compressor and told me that would take care of the problem. Well, 1 year later, we are experiencing the very same problem. The smell is so bad, I am going to have to unplug the appliance and store all the food at a friends until the repairman can get here next week. It is getting into my hair and clothes, so that I smell it all day when I am at work. I will never purchase an Amana appliance again.

I purchased Amana fridge (model AFD2535DEQ) on 12-4-2008. Excellent looks, cooling, and energy conservation. Loved the bottom freezer. On December 2011, the fridge’s cooling lost efficiency. The repair tech says top compressor is not working. The cost to repair is half the cost of the fridge. To date the top fridge is keeping at 39 degrees while set on coldest setting. Freezer works fine. For the forty years of my marriage I have purchased and used Maytag and Amana products. Never again! A refrigerator that costs over a thousand dollars and lasts only three years is not a good investment. As a side note, my daughter had the same problem with her Amana at only five years old. She replaced with Kenmore.

We bought a smooth top Amana range in October of 2015. Recently the glass top shattered...sounding like gun fire. One of the burners no longer functions. Is this a common problem? The replacement top will cost more than half of the cost of a new range.

I purchased an electrical oven from Buddys Appliances - something went wrong and they replaced it with the Amana Electric Oven. I had troubles with it the entire time Ive had it, and noticed whenever I put it on self clean it did a horrible burning smell and would smoke out the house - something awful. So after cooking dinner I put it on self clean and it did the usual, I didnt think much of it till I noticed the inside of my oven was in flames. Lucky my son-in-law and his friend pulled it out of the house, I couldnt put it out myself being that it went on to self lock. It was so hot the boys burned themselves pretty bad by trying to get it out of the house. Im waiting to hear back from both companies Amana and the store I purchased it from, this happened on 30 minutes ago, I just thought this could help others.

We bought an Amana washer and dryer set 3 years ago, the washer wont advance to rinse/spin and sometimes wont unlock unless the unit is unplugged. The dryer is also failing, before the washer started having issues the dryer stopped working efficiently and has to be run for 120 minutes to get clothes dry. Im dissatisfied and disappointed!

This washer and dryer set has been great thus far. Very easy to use and actually isn’t loud. I can fit a good amount of cloths in it, including large comforters. I had never used Amana brand and hadn't heard a whole lot about it, so I was hesitant at first but I am glad I did. Only thing I see that could be an issue down the line is the dryer door; if handled roughly I could see the the spring needing to possibly be replaced. Overall great product for a good price. I am pleased.

I have enjoyed the washer and dryer for the 8 years I have had them. The part that I am very unhappy with is the cost of the parts to fix the problems I have had; heating element that cheapest was one appliance store for $75 (rest online and other store was over $100), worked two times drying clothes then stopped working with going around. Told probably the belt, but again no belts around and had to be ordered, and also told from all appliance stores that old being $56 is higher than other dryers. The belt was not needed so not opened so will be seeing if I can have my money back for it. Told its either the door switch, that would be $25.99, or the board that would cost $200.80. Again, I enjoyed the way it was, but the cost to fix the problems is higher than buying a new one. Very unhappy to spend so much time and so much money along with being told having to order parts shows it is happening quite a lot from owners; annoying and unhappy.

Our old heat pump died and we needed a new one. I did a great deal of research and we chose this Amana model as the best value as it had a great price and great quality.

It does its job. Its easy to clean the removable filter. Rarely does it leave any residue, scrubs the dishes well. It takes tabs or powder cleaners. Easy to use, has few buttons to use, good machine!

I purchased an Amana washer model NFW7200TW in 02/2010. I had to have a repair technician come out on November of the same year - the water was not draining and the pump was not working. Now, it’s the same issue. Of course, Amana offered to sell me an extended one-year warranty for $300.00 (a little less than 1/2 the cost of the machine) since my warranty was for one year, even though it was the same issue. Ive also read where others have had the same issue. I will not deal with this company again.

I love my old Amana side by side, bought in 11/2001. But what I cant find in the new ones is the milk keeper with the door. That is the best part of the refrigerator. If I cant find that and after reading these reviews I will find a different brand.

I really like my new Amana electric range / oven. I bought it as part of an Amana packaged deal from Best Buy which included a refrigerator and dishwasher. Like the other appliances in the Amana package, the range not only looks great, but is also highly functional and efficient. As I wrote in my previous review of my new Amana refrigerator / freezer, I got a great deal at Best Buy and I am glad I made the purchase. Highly recommended! P.S. About 2 months before this purchase, I bought an Amana washing machine. My positive experience with my new Amana washing machine led to my purchase of the Amana kitchen appliance pacakge.

On February 21, 2018, I bought an Amana electric range from Brandsmart in Miami. In April 2018, the oven light went out. A technician came and replaced the bulb. In July the oven light went out again. Again the technician came and replaced the bulb. In September the same thing happened. The technician came out and replaced a part. It worked from September 2018 until March 2019. On March 25, 2019, the oven light came on by itself and stays on. I turned off the circuit breaker to the range. I turned it back on and the oven light started flickering on and off. Then it came on again and has not gone off, even though the door is closed.I have reported the matter repeatedly to both Brandsmart and Amana. Because I did not buy extended warranty; they both want me to pay an upfront fee of $69.99 to have the technician come to my home; to fix the same problem that he did not resolve 3 times prior. Plus another $69.99 to purchase parts. This is not a new problem - its been ongoing for over a year and they cannot resolve it. I am reporting them to the Consumer Affairs department to get a refund of my $549.00.

I cant stress enough how disappointed and upset I am, not only with the brand new refrigerator (model A9RXNMSWS01) breaking after 16 months, but nonsense communication, attitude, and difficulties Amana customer service just displayed! Warning: Do not purchase the top freezer, 2-door, stainless steel Amana refrigerator. The compressor will die soon after 12 months. The contracted repair person mentioned this is not uncommon with this brand. So, after spending $866 on this junk, we had to shell out another $300 in repair costs.Then the repair failed to work! Two Amana compressors defective! No, we did not have the extended warranty but how often does a fridge die? Not after 1.4 years! Amana CS was awful, combative and couldnt communicate a clear sentence. These are lemons!

I’ve owned several “high end” dryers and was disappointed every time. This Amana dryer is super energy-efficient and quiet! For the price, it’s the best dryer I’ve ever owned!

Purchase the dryer two years ago. It wont spin. I called Amana and I needed to purchase an extended warranty for $300 to have the dryer fixed. Or Im on my own with getting the dryer repaired. I will never purchase another Amana product.

This refrigerator has been a good choice for us. We love the freezer being on the bottom. So much room on the top and easy to get anything out of the freezer. It has the one door, not the split two.

I was looking for a glass cooktop range for a rental unit. This was by far the best value. It arrived perfect, works perfect!

Great price-for-product ratio. Very simple to operate dryer. Simple, fast, SAFE, delivery and set up. Installation was no more than a few minutes and they wore masks. Two guys carried it in then only 1 of them stayed to install; he was out of here in 10 minutes. Both were polite/friendly and great advice was given for remaining space availability of future washer installation. They called me :30 mins out from delivery and were on time. No fuss, no worries, great service! Thank you

I had no idea that the Amana side-by-side 25 cf fridge I bought in 1993 would last this long. Its now 20 yrs old and still going strong. The only problems I had were with the ice maker, which I had repaired a couple of times years ago. But when I moved the fridge to do floor work and replaced it, I opted not to connect the ice maker back up. All ice makers break down a lot, it seems. So I use the ice bin for food storage, and I use old fashioned ice trays with a specially-shaped bucket for ice. The temp control on my fridge seems to be just fine, after all these years. I do vacuum the front grill at the bottom occasionally and underneath to the extent I can. But Im looking for a new fridge because I think this one will probably go soon, and I dont want to have to buy a new one in an emergency situation. I dont know if Amanas are still made the same way, or if the quality has gone down, or even if I just lucked out with my fridge. But the layout of the fridge is awesome, the special compartment to keep milk extra cool, the freezer space, the quietness (w/o the ice maker its been pretty quiet, but the ice maker was pretty loud). If I could find an exact replica of the one I have, Id buy it in a heartbeat.

I just have to write a review on our 25 year old Amana refrigerator. In all these years we have never had to have any repairs done and it works awesome! We had to put this refrigerator in the basement 20 years ago because did not match our upstairs appliances but we still kept it in use. 5 1/2 years ago we purchased and Frigidaire and have had problems since day one. After having to completely shutting down our newer fridge 4 time and thawing it because the water line kept freezing up causing the ice maker not to work, we rehooked up our ice maker on the Amana and it works like a charm. I would buy an Amana over Frigidaire any day!!!

Purchased an Amana washer nine years ago, and the washer is only used once a week. And you would think it would last longer. Were talking about two loads a week. It will cost $300 to repair. What has happened to the craftsmanship of some of our appliances? And I have noted that if I had a family, it would have malfunctioned sooner, but if its only me, it would take longer. All of the complaints that I discovered so far are mostly about the seal and the leaking water from the bottom. So I spent $75 to have a repairman tell me it would cost $300. How can Amana continue to manufacture these washers without having a recall? The model number is NAV2330AWW, serial number NO1004341EG. I have seen this model mentioned in several complaints. I will never buy another Amana brand item. It is not fair when a company has existed forever and continues to manufacture poor quality products. Who can you trust, who stands behind their name saying we are the best, who knowingly manufactures and sells a product with a short service life? That is Amana. It is all about the profit and not about a positive reputation. It is my fault for not Googling about Amanas complaints regarding their washers. It would have saved me at least $75 for the diagnostic repair fee.

We inherited an Amana refrigerator which was about 10 years old. Per the previous owner, it’s been worked on before since warranty companies refuse to replace an item regardless of repair cost. Our compressor went out. 900+ dollars to repair. I’ve never had a such issues with a refrigerator but I also usually buy Kenmore or Maytag. Also the ice maker doesn’t work regularly but we can’t get that looked at until the compressor issue is resolved. Our last refrigerator, a kenmore, lasted 26 years with no problems.

The organization I represent purchased 224 Amana/Goodman PTAC units in 2013, we have had nothing but issue after issue with this product since installation. Blown fuses, wiring issues, incorrect fuse holders, etc... Now there is a product recall on 160 of the units, we submitted the application and Amana sent us the parts to perform the upgrade ourselves. When I called the phone number provided for the recall they tell me to contact Amana in regard to the labor. When I contact Amana they tell me apply online. I would not recommend purchasing any product from this organization.

This is a perfect item nothing but great results and service from Best Buy team during this time and crisis crap. Thanks again

Machine is a disappointment. It does not fill all the way up with water. You must put on deep wash just to do a medium load. Also, you cannot open it to fix it when during the spin cycle it gets off balance. You must turn the machine off and start over again.

After owning the Amana refrigerator for less than 7 years, the refrigerator is started to fail. Is that how long a new refrigerator should last?

We recently replaced our old air conditioning unit with a Amana. We went for a 20 SEER Amana. We love it. We love it’s two stages, energy efficiency, quiet operation and warranty.

Contacted Whirlpool/Amana regarding my 95 year old mothers washing machine. She purchased in February 2014. She uses the machine once or twice a week. During the rinse cycle, the water pumps in and out at the same time. No agitation. One year warranty on machine, so the company will not replace for free. My brother and I have contacted them repeatedly with no solution.

Amana Washer NTW4600YQ1 (2013 Model) - This washer only last 2 years after normal usage. Gear assembly broke down. I dont want to take a risk replacing the parts cause other parts might break. I will not buy Amana washer or their products. Not a reliable brand.

This is the worst washing machine I have ever owned. We bought it in May of 2014 and to my dismay found that it did not fill on the rinse cycle. My clothes always had soap residue left on them. I read the manuals carefully and it did indicate that when manually adding softener, to let the rinse tub fill. It never did. We called the repairman who re-calibrated it, so supposedly it would work properly. He no sooner left when the red lock lid button started blinking. It was off-cycle again. It still does not fill. I have to go to another rinse drain cycle to rinse my clothes. My advice to anyone...DO NOT BUY AN AMANA WASHER, THEY ARE JUNK!!!

In 2002 bought Amana Distinctions top load washer and electric dryer. They worked great for 11 years with zero problems. The dryer still works. The washer died because when I started hearing a strange noise a couple of weeks ago, I didnt do anything about it and kept using the machine. Then during a load it started smoking. Turned out a bearing or gear or something went bad and the belt got out of alignment and running like this killed the transmission. I really wish I had called the repair person when I first heard the noise because the repair is too expensive to justify. I have really loved the no frills controls, stainless steel wash tub, and extra-large capacity. So disappointed. :(

I bought it May 26 2017. l have a lot of trouble with it. They came and put a new part in on 28th of Aug 2017 because it was freezing everything. They said that should do it. Now 2 weeks later the same thing freezing everything again. Been trying to get them to take it back. They just keep passing me to someone else. So if you are looking to purchase a fridge dont buy a Amana. They are garbage and here is the model number ART316TFDW01 so think before you buy this fridge. l bought mine at the brick and they not helping me. lm still trying to get it replaced. It been 3weeks now and nothing is being done by the company. They just keep passing it on.

Performs satisfactorily. Outdoor unit is bit louder than expected. We built our house in 1990 in Central V. Passive solar with 6" framing and 24" of insulation in the attic, At 11 degrees F. the Auxiliary Heat never came on over the course of 4 hours.

I bought washer dryer fridge combo from Home Depot and 16 months later, the compressor goes out in my frig. and needs $900 repair and lost all my $400 plus in food. Thanks for caring, Amana and Home Depot that you shot our holiday. We have no more money to fix or replace our food crackers for our holiday. Can we all get together and sue them both? This is wrong.

I purchased the Amana 25.1 cu. ft. Side-by-Side Refrigerator in Stainless Steel, Model# ASD2522WRS from Home Depot 15 months ago, in September 2010. Two weeks ago, all my food in my fridge spoiled. I noticed while I was pouring milk in my sons cup, something told me to taste it because it didnt smell fresh even though it had over three weeks until expiration. It tasted like sour cream. I am so glad my child didnt drink that. I almost threw up. Also, I had four-day old ice tray in my freezer that was still liquid, my ice cream softened and all my sons popsicles crumbled to my touch. I had to throw away majority of our food and weve been eating carry outs since. I contacted Amana and they told me the warranty was only good for 12 months. They scheduled for a technician to come to my house for repairs. I was suppose to be priority since I was stuck at home without food. I waited all day for technicians to come and/or call. I even tried to call and couldnt get through since their lines were busy. I left a message and received a return call the next day. Amana gave them the wrong phone number. I wasnt given a quote so I asked the technicians directly for a estimate and they said they were going to charge me $129 just to come to my house + charges. Say what now? That is ridiculous.

WARNING. The Amana clothes washer I purchased does not wash clothes. It moves clothes around and gets some of them wet. I have tried to manually add water to the wash and rinse cycles with a bucket. I recently hurt my back and was not able to manually wash my clothes with this piece of poop. I finally had enough and have upgraded to a automatic clothes washer that agitates the clothes instead of me. This Amana HE washer is the slowest, least efficient, manual clothes washer on the market. I had the piece of junk hauled to the dump before I grabbed the model. It was a Amana HE with no agitator. Should not be sold as a clothes washer. False advertising.

I bought an Amana washer from Best Buy in January 2015 which has a 1 year warranty. I realized it doesnt rinse on any cycle. It runs water in to rinse but as soon as it fills and stops running water in, it runs the water out and spins. I have called the # for it to be repaired but we are still waiting for a repair man. I just hope it will be repaired before the warranty runs out. Dont know what else to do.

So the motor on the dishwasher went twice now. It is now 3 years old. Had them come 4 times. The refrigerator is garbage. I have an extended warranty and they dont cover the shelving and shelves. Every shelf is cracked and had to be replaced at a cost of almost $60 per shelf plus shipping and tax. The liner of the refrigerator is cracked also. I called Whirlpool which is the owner of Amana and they dont care one bit. I think everyone should start making a huge issue of their worthless products. I will never, ever buy another Whirlpool or Amana product.

The lint trap was not working. It’s the water levels were not filling up. Another hot water is this going into the machine and don’t know why. It’s only four months old and I think our guarantee is over.

The dryer stopped working right after the warranty. Replaced the motor. Still doesnt work. Replaced the fuse and again it still will not work. The only thing that I have not replaced on this pile of crap is the buzzer and that still works and its the only thing that does.

Our Kenmore Elite (made by Whirlpool) upright freezer died after 5 years. To me thats a short lifespan. We purchased a new Amana upright freezer (also made by Whirlpool) to replace it February 18, 2018 and today (June 11, 2018) now refuses to freeze anything. It runs constantly but will not freeze even though its set to deep freeze. Called for a repair which is coming tomorrow so Ill see how this plays out. Probably a nightmare. In addition and while dealing with the freezer our Whirlpool refrigerator has now also died at 9 years. Again doesnt this seem a bit short? The Consumer Reports and others say 10 to 15 years is normal... so honestly is Whirlpool now building junk?Updated on 07/12/2018: I wrote an initial review on June 11 about my experience with Whirlpool. This is an update: I just want you to know how completely disenchanted I am with Whirlpool products. We purchased a Kenmore Elite freezer (made by Whirlpool) approx. 5 years ago and it died prematurely last February. Then in February we replaced it with an Amana freezer (also made by Whirlpool) and it too has died now after 4 months. THE REPAIRMAN CAME TODAY AND HE CANT FIX IT. In addition our Kenmore Elite refrigerator (made by Whirlpool) has also died prematurely two days ago and it also can’t be fixed. So right now we have no freezer and no fridge and it’s going to take days to figure out what the next move is... replace??? So who pays for all the food product we have lost?? I’m absolutely disgusted with Whirlpool products. In communicating with Whirlpool their attitude was lack-lustre. It goes through a process that takes days to complete and weeks to get a replacement if they even agree to do that. In the meantime we have lost hundreds of dollars in food and no-one cares. Never again will I buy Whirlpool.

Purchased a new Amana Washing Machine, top loader. Repair personnel just left. Oil was leaking from underneath the front. They said, Two to three weeks for new motor and other parts. I was told to continue to use it. My concern is that if there is no oil how can the motor work and the motor is the main part with additional parts. How can I continue to use it? This is a safety concern. If motor has to be replaced because the oil is gone, wouldnt it overheat causing a fire hazard, or further damage to the appliance?Updated on 09/25/2015: The repair technician just left, after a six week wait for six new parts including motor. Everything below the top. It had leaked oil onto the floor. No water damage. Just the motor and all its internal parts. This was a brand new product not a refurbished product, so I paid full price. After the ninth load of clothes this happened and less than ninety days I had go without using my washer. To my dislike I havent been offered a new product replacement nor reimbursed for my inconvenience. Im having Trust issues even right now on using my newly repaired new product. This is concerning to me. It is for this reason that I would have to rate this product a ZERO.

A year and a half ago we purchased a brand new dryer (Amana tandem 7300 dryer) from Home Depot. As we were renovating our home, we continued to use our old appliances until our new laundry room was completed. The new washer and dryer stayed in a spare room, in its original packaging. This past weekend (July 5,2014), we hooked up our brand new, high eff. washer and dryer, only to find the dryer didnt work properly. It would go on for a few seconds, was really noisy and then stop, and repeat again. We called in an appliance repairman. He stated that the motor was faulty and would have to be replaced. $150 for the motor and $150 for the labor. I called Whirlpool (Amana), who said they would pay to have someone check it but that was it. Obviously, it wasnt checked properly at the factory in the first place, because if the motor was blown before we even used it, what kind of shoddy workmanship is going on. Im sure this doesnt happen often, but when it very obviously hasnt been used at all (as our repairman stated). Why could they not send out their own serviceman to affirm this and then, at the very least, give us a new motor while we would pay for the service call. I dont think we will ever buy Amana/whirlpool ever again. Very shoddy company.

Its a good machine. Competitively priced. Good water conservation implemented. It is attractively designed with fool-proof control settings... puts operator in drivers seat for a positive outcome...When paired with Amanas matching dryer, it is a bargain purchase.

My experience was great. I love my appliance and I had to get a new and it was the perfect price. My stove went out right before my sister baby shower and we were worried as to how we were going to cook. Went to Badcock furniture and they bought it the day before the shower.

In the summer of 2018 we bought an Amana gas dryer. For 2 years it worked great then suddenly no heat. On 11/3/20 I researched the parts we would need to fix this issue. We found, through research, that we would need either a new solenoid or a new thermal fuse and new thermostat. We decided to replace all 3 rather than choose wrongly and have to wait for the correct part.On 11/3 I contacted Amana support via the email provided on their website because their website did not list our particular model of dryer in order to determine part #s. On 11/11 they responded asking for my address, phone number, serial #, date of purchase, etc. On that same day I responded and said, No just give me the parts #s so we can move on with our lives. Finally on 11/21, they responded with a link to parts #s. The problem was we already replaced the dryer. We understand fully that Covid is causing delays everywhere in responses to emails but 18 DAYS??? This was utterly ridiculous. We will not be buying any further Amana products to ensure we will not have to deal with this customer service department again.

An Amana furnace and air conditioner were purchased in Dec 2013 after my 21 year old furnace died. The Amana furnace first broke down and stopped cycling Feb 2014. The air conditioner first broke down and blew warm air in June 2015. Since the first breakdowns the air conditioner broke again in June 2015, it was making a leaking sound. Air conditioner broke again in June 2016, blowing warm air. Furnace broke twice Jan 2017, no heat. Air conditioner broke again May 2017, blowing warm air. Furnace broke again Jan 2018. And lastly, the air conditioner broke again July 2019 and I am currently waiting for a new evaporator coil. Evaporator coils are not covered under warranty so nearly $800 out of pocket. Wish I had more time in Dec 2013 to research furnace and air conditioners but when it is 20 below zero outside all I wanted at the time was heat!

In 2006, I purchased all new Amana products, $1500 French Door Refrigerator AFD2535DEB bought 5yr extended warranty now another 3yr warranty. What a joke! I have lost over $800 in food and no one will fix it. The freezer works but the refrigerator in warm. Takes over two weeks to get a repair man to the house and when he gets there, its working again. Then they want to charge you for a service call because they couldnt get there when it wasnt working! Do not buy Amana! Same thing happened with the range. It was only 4 years old. Paid $900. They wanted to charge me $500 for the computer board, really! Come on Amana wake up! Washer/dryer and dishwasher are junk as well. Nothing but a money pit. Never again will I purchase from them.

Washer machine take a long time to wash. Dont know if it rinses cause its always in wash. Have never had a problem with any other brand but this one has been the first washer that I hate. I want my money back.

I bought my Amana Ntw4650yq0 washer new about 5 years ago and it wont spin. I do not recommend the 4600 series and I will never purchase another Amana product because you cant actually contact them.

I got this product installed in my rented house by the landlord. The machine stopped working on the first week right before Christmas. We waited 10 days for repair guy to come and fix it. The machine is new so he billed $340 the insurance or whatever. Two laundry loads later the machine is dead again. I ruined my laundry because I put the detergent and the bleach and had to wait another week for another repair guy to come. Im not going to be surprised if it dies again soon after... I wonder if all the happy customers reviews are actually submitted by the customers. I also wonder if my review will be screened out and removed from this site. Im gonna post it everywhere though. Save your money and save yourself from the troubles. Get something that is not so cheaply made.

This was a dishwasher put in by the Seller of a home I was purchasing. I am a single senior who runs a dishwasher maybe every 10 days I would say. After just 2 years, the spray arm quit spraying water. This model only has one spray arm on the bottom. Research tells me its one of two things, pump or motor I think, and either way, I might as well buy a new dishwasher. This to me is totally unacceptable that an appliance would break down in such a short period of time. Do not recommend for this reason. When it worked, it did a fine job on the dishes. But Im a scraper and rinser and never put in pots and pans etc. I just cant recommend throwing $300 down the drain.

I have had this microwave for about 32 years. It is still working. Doesn't look too good because of age. Wish I could find another one that would give this type of service.

I have purchased several washers of this model over the last few years. Never again. I have had to have a service tech out to repair it five different times. They have replaced a coupler, transmission, motor, solenoid and issue of not emptying. I purchased the five year extended warranty because the one year warranty was up by about three months when the first one broke. So the repairman came out to fix it. It was going to cost me more than replacing it with a new one (that keeps breaking). I will never buy an Amana again.

When I bought the stove I thought I would try the glass top (cant remember what they are called). I was never told that I could not can (preserves) on this stove. I only had the stove for less than a month when I asked if I could bring it back for this reason that I cant put weight like a canner on top of this stove. The store where I purchased said NO. Well, ok what do ya do? When I turned the self cleaning cycle on it took a long time and when it was finished it left big brown spots on top of the oven door, like it had gotten too hot and burned it. And you can see it when door is closed.The double glass window on the oven door broke the seal and moisture and stains are in between glass. Cant clean it. Unless you take the door off and take it apart it. The oven light only lasted about 3 months. It wont work at all. Overall I hate this stove, I thought it would be easy to clean on the top, that too is a job. I paid quite a bit of money for this stove. The sales people need to inform you how this stove functions. I would have bought a different stove from them if they would have told me.

I purchased this Amana washer in March 23, 2015. In February 27, 2016, this problem occurred: I turn on the washer, but as soon as the wash fill ups with water, it does not move to wash and it does not lock to start the wash cycle. The water drains and then I have to start the wash all over again. So I thought it was the lid switch, and my solution was to push down on the lid hard enough until I heard a click sound. This worked for several months. Another problem occurred on August 12, 2016: my load would complete the cycle, but when I open the lid, I clearly see that the clothes are soaked so this means that during the drain/spin cycle, the speed was too slow to fully squeeze out all of the water from the clothes. So my next solution was to start the drain/spin cycle only, but again. With all these problems that keep coming up, we decided to use our warranty, so we called in to have the washer repaired.We called HHGregg to repair the washer, and we gave all the detailed information as to the problems and the possible fixes to it. Their representatives solution was to replace the washer because they deemed the necessary repairs to the washer as costing more than the value of the washer. Well, we were shocked, because this washer is only 18 months old, so how could its value decrease so quickly in under 2 years? I researched and found that the drain/spin and lid switch is a very common problem with Amana washers. So we understood that we got what we paid for. So back to the washer replacement with HHGregg. They shipped us a new washer for around the same price of our old purchase.Again, we purchased the first washer in March (we got a St. Patricks Day Sale Price), and now were getting this new washer that is smaller and still is an Amana. HHGregg refuses to repair it, they would rather give us a washer that is smaller in capacity and would most likely last for a year but no more than 2 yrs. In a nutshell, we were screwed over by HHGregg, because they saved on repair costs, and gave us a washer of lesser value than what we originally started with. Oh ya, we had to pay on taxes, obviously, so they profited from that too. AMANA WASHERS ARE TERRIBLE!!! Save your money and purchase a more reliable washer!!!

Our new Amana furnace is so quiet and efficient! We love it. We aren't nervous to enter the long winter months. We know we will be warm and comfortable until spring.

My washer has pre-set programmed settings for the water level! My clothes barely get wet and the washer stops adding water and starts washing! I bought the washer approximately 4 years ago! It is almost useless! I have to add water by hand and I wash certain items twice! My washer leaks periodically as well. Had repairman come and he told me I had to tell him where it was leaking from to be FIXED. So we couldnt get it to leak while he was here so it was never fixed and still leaks! He also said there is no way to change the pre-set water levels! Thank God my washer is in the garage or my house would have been flooded dozens of times! Jax, Fl D.

AER6303MFS - My hope in ordering this range was to receive a reasonably-priced, decent quality product that would serve me well over the next several years. Granted, I was aware that this was by no means a top-of-the-line appliance, but upon researching it I found that it had good reviews overall and felt confident about purchasing it. Fast forward to last week, when my range was delivered on a Monday. Everything appeared to be working well upon arrival when I inspected it, and I was excited to have a nice-looking, well functioning appliance for my kitchen.On Friday evening, I decided to use my new oven for some baking. When I pulled the handle to open the door, the whole thing just fell into pieces. Little pieces of plastic and a strip of trim scattered on the floor. The door handle itself was hanging by a thread, and the glass panel front of the door was loose and I was afraid that it was also going to fall off. Needless to say, I did not do any baking that day. The following Monday, I called the Amana customer service line (they are not open on weekends) to report that my product was defective.After talking with them, and the appliance customer service line for the retailer where I bought the product, and being transferred to several different representatives over the course of 1.5 hours, the bottom line was that I was stuck with my defective range unless I wanted to pony up the cash for a brand new one. Amana is willing to repair the defects, which of course I am skeptical about because who knows what else is broken in that hunk of junk? Oh well, I guess Im just the sucker in this situation. I would not recommend this product or any other Whirlpool product (that includes Amana and Maytag) as they are clearly not willing to stand behind the quality of their products (or lack thereof).

I have a Whirlpool GS395LEHS range/oven that is 14 years old. It was only used regularly for about 5 of those years, then as an extra oven for holidays. A code appeared recently that meant the membrane is bad. Cant use any oven function now. Tried to get a replacement, but Whirlpool doesnt make them anymore. So my range is now junk. Looked online at Amana ranges and found many negative reports about them. Looked a little more and discovered that Amana and Whirlpool are one in the same. I will not purchase either of them as a replacement. Im not mad that the membrane went out after 14 years, I am mad as all get out that I cant purchase the $32 part to fix it. I hope Whirlpool/Amana execs get it through their thick skulls that consumers want products that can be repaired. If they want to put their noses up in the air and continue as they are, they can watch GEs sales go up. GE does carry parts.

Brand new oven/range had one burner that didnt work. Called for a service call that was supposed to be sent out today and got a call an hour before they were supposed to arrive saying there was an error in the way the zip code was put in and that they dont actually service the area where Im located. Now Im trying to reschedule yet another service call.

My Amana side by side had continual problems with the gaskets wearing out, cracking, and failing. I had to replace them 3 times in 18 years. The ice maker never really worked successfully. Would have replaced it with a bottom freezer if I had the $$.

When my Amana fridge was delivered I noticed a lot of scratches on one side and a dent on the other. I immediately contacted my salesmen and sent him pictures of damages. Waited weeks for response and was offered a small credit. They were not willing to replace the fridge. I contacted Amanas customer service and got no satisfaction at all. Stuck with a scratched up and dented fridge! Amana - NOT a good buy.

I cannot complain because this thing cleans so much better than my previous washer, and looks so nice and clean to boot. But. I do wish it dried better - I expect a heated dry setting to actually get hot enough to totally dry the dishes.

I purchased an Amana refrigerator with bottom freezer about 4 years ago. Recently noticed water leaking from under the freezer onto the laminate floor. Upon further investigation noticed ice build up on the floor of the freezer. The lower basket would scrape on the ice as the door basket was pulled out. Checked out the problem on the internet and noticed a number of similar complaints. At that point assumed maybe there was a recall for a certain part causing the problem. Called the store where I purchased the appliance and a repairman was out within a day. He was knowledgeable and knew what the problem was. It appears to be fairly common. The replacement part has been fixed to remedy the problem. Because this is what I was told, I inquired about a possible recall. I was told that the part had been modified since I purchased my refrigerator. If the part has been changed or modified then it seems Amana is aware of the problem. The part is a drain tube. The cost to me including labor was almost $200.00. I felt that Amana should cover the cost as there are a number of complaints about this issue. The serviceman suggested I call Amana so I did. Even though the representatives were nice and professional they offered no resolution or satisfaction to my complaint. I spoke with a supervisor too. I fully explained my reason for calling and my dissatisfaction with Amana but really felt that they could care less. I stated that they would lose me as a customer if they could not stand behind their product especially knowing this was not a new problem. I guess customer satisfaction doesnt count for much today. Too bad but that is the last Amana product I will buy.

Stay away from Amana. The cheap, plastic handle on my 2-year old Amana dryer broke off. I sent them an email asking them to replace it, as most reputable companies would happily do so for a customer. They took several days to respond and then asked me for the date of purchase. When I provided that date, they replied saying that they would not replace the part as the warranty had expired. They then directed me to their replacement parts webpage, where they were asking for $32.49 for a replacement part. Within 30 seconds, I found the same part being sold on Amazon for $4.99. So not only are they unhelpful, but they are trying to gouge the very customers who purchased their products in the first place. I will not be purchasing any Amana products in the future and highly recommend that you do the same.

I have had my refrig for 16 years and never had it fixed. Sometimes I dont wash the outside as often as I should but when I do it comes clean. First time no rewash. Love love love.

I hate all the bells & whistles of high-priced washers & dryers....they usually don't really do much but cause headaches. We opted for this fairly basic dryer & it works perfectly so far! It has a bit more room in it than our last one so the clothes come out virtually wrinkle-free! I would recommend it highly....unless you just NEED to spend more $$

We purchased this machine last year from Coast Wholesale. It washes the clothes fine, however it makes a horrible noise. We were told by a company employee that this was normal. Well, I am 76 years old and started out with wringer washers and over the years have purchased many machines, never have I owned anything like this. I have heard quieter cement mixers. I dont expect anything to be done about this, however I just had to VENT my displeasure with the product. I WOULD NEVER BUY AN AMANA PRODUCT AGAIN.

Amana front load washer - This machine is 4 years old and has broken down three times due to code ND for not draining. I called tech, and $250 later and new drain pump, it worked for about 6 months. Interface board went out and I paid $200 for the part, which I put in myself. It worked okay for 1 year. Another drain pump is out and I paid $125 for the part. Eight months later, another interface board went out. It is time to junk this new washer and buy another brand. I could have paid for another machine for what it cost me to keep it running. These machines are junk.

We were very pleased with Swan - Zach and Josh went above and beyond every step of the way with explaining the installation process. We're excited with the Amana products and hope they live a long time with us (ha).

Just a complaint about washers. Im short and getting older. Top loader drums are too deep. I have to stand on my tiptoes to reach the bottom of the drum. I know of others my height that say the same. If I stand on a stool, there is a chance it could tip especially when throwing the clothes into the dryer-twisting, leaning. Does anyone make a machine that isnt so deep?Virge **

I was the lucky one chosen by a bad quality control department to miss the 30-day requirement for defects. They call it a cosmetic issue. My new side-by-side stainless steel refrigerator (matching the range) has a clearly unaligned door, unaligned according to manufacturer specifications. From the top view it looks like the seals are off... One is wider in spots. However they are stating to me that it is a cosmetic issue beyond the 30-day window. And I DO HAVE PHOTOS. For AMANA to not consider this issue for what it is has been unbelievable to me. They wont replace the door... Nothing. Am I mad? I no longer consider them to be a respectable company. They would rather I have it as it is with bad quality control, using a 30-day extreme rule. So I lose.

Really like my new Amana High-Efficiency Modulating Variable Speed Gas Furnace (97% efficient). With fan in "on" position, it quietly circulates the air from the basement and throughout the house. I noticed the air conditioner does not kick in as often and the temperature is more consistent. No comparison to the old mid-efficiency furnace that was replaced, Amana is much better made and will reduce our Natural Gas costs.

I have had several gas stoves, ovens and this one seems to work perfect for me it doesnt have a bunch of bells and whistles its a plain Jane and I love it. If youre wanting something to cook with that evenly Cooks this is what you would want to buy Amanda is a good Appliance Ive had whirlpools, Frigidaire, GE, LG, Samsung but this is really good for just plain cooking.

Great space, great seals on the doors. Bottom freezer hold everything I need to be frozen. I have the stainless steel and on the side of refrigerator it is gray so it blends in nicely. Everything about this refrigerator is just great.

Bought an Amana Refrigerator AFI2359ERM00 Dec 2015 and it crapped out 4 months after the 1 year warranty expired. Imagine that. Glad I bought the extended warranty through Home Depot! LoL since April 2017 my fridge has quit working 5 times and totally defrosted and ruined 5 fridge full of food. Freds Appliance has been out 5 times to try to fix it and cant. It seems to break down every 3 weeks or so. Then after 2-3 days of clicking and buzzing it starts cooling again. Well the quickest they can get out is 4 days and by then its up and running and the tech says well I pushed a few buttons and cant find anything wrong. Amana/Whirlpool has washed their hands of it because of the extended warranty I bought through HD. HD wont replace it because they claim the SAME part has to be replaced 3 times before it is considered a lemon. Been in limbo since April and its so frustrating.Dont waste your money on Amana. Poor quality! Even worse customer service. Same with HD. Very robotic in their responses. They are all sorry Im having an issue, but wont take responsibility. Plus since the unit seems to break down when Im not at home and all of the ice from the hopper melts and runs down the front of the fridge all over the floor. Now it has ruined my hardwood floor all around the unit. What a POS.

Very good machine, no problems in 4 years, I like all the features of this machine and so easy to use, washes very good and no problems, I will purchase another like this one if it ever breaks down.

We have had our Amana refrigerator for over 26 years and it is still going strong. I have always been pleased with its performance and will be sorry when I have to replace it. They dont make them to last anymore.

The washer and dryer are a nice size, nice colors. However not a whole lot detail on the door locks which is nice but afraid to open it if I need to add softener. Also I would like it to be a little more quietly.

Bought this refrigerator when we moved into our new home in 1988! Its still working very well and has caused us no trouble over the years. I dont think todays refrigerators can match this one as far as service is concerned.

Bought this on 5/1/2018, was delivered 5/8/2018. Called service because of how wet things were and dishwasher walls were extremely wet. First repairman said there was nothing wrong. Called the company and they sent a different repairman who found that it needed a new control panel, that the heater was not coming on. That was replaced on 5/24/2018 and I am still having issues with wet dishes and very wet walls when the cycle is done. I have had other dishwashers and none of them were wet when done. I think I got a lemon and have been trying to get the company to give me a replacement, even if I have to spend a bit more money. I am disgusted with the performance of this Amana product and would never recommend it to anyone.Updated on 06/15/2018: So disgusted with my new Amana dishwasher. After calling and having repairmen out 4 times I was told nothing more can be done. The is fact that my dishes and silverware have to hand dried after the cycle is done and the interior of the dishwasher is very wet. The last repairman told me its because of the thin plastic that is used and the heat is not as high is the problem. He said that after it is used for a while the walls will become seasoned. What a bunch of crap. My old dishwasher had a plastic interior and I never had to dry anything. I am so sorry I bought this dishwasher. I will never recommend Amana to anyone. I would like to dump this piece of junk on your doorstep. I have sent other emails on my problem to which I never got a response. Ignore me and I still will not go away.

They were no help to me at all about reimbursing me anything on both washer and dryer, which were not that old. I had terrible problems with both. Would never buy a front loader again. The company wanted to give me a percentage off of my new dryer (this broke down first) which had cost so much less. I did not think that was fair.

Since the purchase of the Amana fridge, installed 4/2014 has been repaired 3 times and now the icemaker has failed again. Called to schedule a repair and was told that the policy has been cancelled for non-payment. The extended warranty and unit are paid in full at the time of purchase! Of all the appliances Ive owned in the last 45 years, this is undoubtedly the worst of the bunch. Am I required to go through the hassle of making a copy and sending it to prove the warranty is still in force? No! What a runaround! DO NOT PURCHASE AMANA PRODUCTS! Unless you want a lemon and have to make your own ice. To date, the water pump and icemaker has been replaced. 1st replacement of the icemaker was put in wrong and had to have service tech come back to fix that issue.

I have a Amana dishwasher in my rental house and it stopped circulating water at about a year and half - I tried to get some type of concession from Amana for parts and labor going through their service outlet. The answer was a complete NO due to the fact that it was out of warranty. This dishwasher just stopped circulating water one day and didnt get the dishes clean due no water spraying on the dishes. I personally went underneath the dishwasher and gently tapped the circulation pump and it began to work. My years of experiences in the automotive field tells me that this is a manufacture defect with their motors where the manufactured motor has a flat spot in the rotor that will stop in a certain location and stop working at times. This failure was produced at the manufacturer and if I am right they too know that it is their responsibility to take care of the defect but the almighty profit or dollar cost is more important than customer service of honesty. To this I say I hope Amana goes out of business because I think it wont be too long that it will go out of business due to the fact that they are already under Whirlpool. I learned my lesson - if the product is cheaper than everyone else what can you expect? It sure wouldnt be your moneys worth, not even at a year and half use.

I bought a new Amana washer in Feb 2014 at ABC warehouse. I had call the service tech out to my house 3 times. The last time I call bbb. ABC replace it with another Amana - I receive that one in 10/14. On 12/7/14 the machine stop washing.

It’s very loud. Sounds like it’s dialing up something. Also you have to cool on high or freezer will not be able to freeze items. This is my opinion and I am sure others don’t have these problems. But I would not recommend this refrigerator to anyone.

The touchpad membrane control has failed several times in the 10 years that I have owned an expensive Amana range. Amana replaced the part at the first failure but I had to pay thereafter. Each repair costs $100.00 for parts--relatively inexpensive because I do the repair myself. This failure should not happen. Amana is no longer the quality manufacturer that it once had been. I will not purchase any Amana appliances in the future.

My fridge is seven and a half years old. It is an SS Amana side-by-side. About three years ago, so it was five years old at the time, the fridge stopped cooling. And when the repair man came, out the freezer coils were all frosted up. At this time, he replaced the defrost timer but said he did not feel comfortable that that was it. That was in June. In November, it happened again. We replaced it yet again. Well, it now happened at least every three to four months. Sometimes we can reset the timer and it will work for a while again. I have read all the reviews and they are so numerous I cannot even read them all. Obviously, something with this product is extremely faulty. I have asked them to come out and get to the root cause of the problem, and they insist on charging me just for the service call. Thats not to mention the part cost. I really wish I could afford a new fridge because this one is a real pain in the neck. I’m so frustrated. I will never ever buy an Amana product again.