We have two Viking Refrigerators. We’ve had a lot of problems with them including leaking and a broken heater, and so weve had a lot of repairs. It was difficult to find someone who would service a Viking Refrigerator. But when we finally did, it was fairly smooth, although we needed someone to come back out because the fridge wasn’t fully fixed. Other than that, the refrigerators look nice and the layout is great. Also when they’re working, they work very well.

Im a general building contractor, so I research every refrigeration system I can find. I had an existing cutout where I had a Sub-Zero refrigerator from years past and the Viking box size was almost identical to the Sub-Zero that I removed. So far I like it very much. It keeps everything cold and crisp the way its supposed to, and its exact in the areas that its supposed to be and in the areas that its not supposed to be that way. Its an intelligent machine. I especially like the icemaker and the pizza box shelf at the bottom. Their products are good and as advertised. For the price and performance, Viking would be my number one suggestion.

I went with the Viking refrigerator over a competitor because of its appearance. It is heavy and solid and because of that, some of the parts might have shifted during shipping. They needed quite a bit of adjustment at the beginning when its installed. The doors didnt shut well. But whats good about Viking is that they send people who handle their services well and they know how to deal with it. It is a process. But once its settled in, its all very good. Overall, it is an expensive set of products and the quality is great. But for the price I paid, it could be better.

Our fancy refrigerator was replaced 3 times before we had a fully functioning refrigerator. First the doors did not align. Second and third time the ice maker did not work and finally on the third attempt the refrigerator install was completed.

Ive only had my Viking range hooked up for three weeks and its as expected so far. The dealership we had gone to does not typically sell Viking appliances but they had one in stock and I got a good price on it. I liked the design of the product too. But I had to call for a couple of parts that were not included and they were willing to overnight the parts out to the house. But they were in the middle of inventory so I havent received the package yet. Other than that, the range cooks faster than our old stove.

I bought a house with a Viking refrigerator in it and since they have a good reputation, we bought a new one to replace the old Viking fridge. The dealer wasnt completely honest though. They said the fridge was a year old and the service person let us know that its older than that. We got a floor model and when it was installed, it wasnt installed completely, so it leaked into the bedroom downstairs. When the service technician came in a couple of days ago, he found that there was a connector at the top of the fridge that wasnt connected, so the shut-off for water overflow was never turned on and the pan under the fridge was overflowing and leaking into the bedroom downstairs. Still, its a nice fridge and we like it, including the look.

After two repairmen from two different companies offering to repair everything from the motherboard to the seals (for the same stated problem) and spending over $1500, I still cant bake cookies that dont turn into rocks as soon as they cool. No one has heard of this problem (they suggested the $5 inside thermostat which I got). Everything seems to check out but it is like all the moisture gets sucked out of really small items like cookies when cakes do fine. There must be something also wrong with the uneven heat because 2 roasted chickens had to be pan fried (with 8 guests offering suggestions) after 1.5 hrs of cooking at 425. I hate this oven. Anyone heard of this desiccating cookie problem?

We went out and looked at a lot of different specialty shops and we were looking for high-end appliances. We came to really enjoy and like the way the Viking refrigerator looked and we decided to purchase one. The quality seems fantastic. Weve had one little bump in the road where it wasnt defrosting properly in the freezer and they sent a tech out. Not only was the guy very knowledgeable, but more impressive than anything was that he had the broken parts on his truck. 9 out of 10 times when we ever have somebody come out to fix any appliance, its always a miracle, no matter what breaks, they never have it on the truck. So this guy knew exactly what he was doing and he was effective. He was in and out in 45 minutes. But I didnt realize until we got the refrigerator home and the wife and I looked at it that it wasnt quite as deep as we thought it was going to be when we saw it on the showroom, from a standpoint of inside the refrigerator. But maybe they have one of the deeper models. Other than that, its a beautiful piece of almost like furniture, especially the lighting inside of it, which is fantastic. And its easy access for everything, so nothing but praise to the unit so far. I have also many times recommended Viking to a friend.

The home that I bought came with a Viking range. It cooks evenly and its quality is really good. Its a great product and it makes cooking enjoyable for me. Their customer service is also top-notch. I had a small issue and they took care of it quickly.

My Viking is about a year old, and within this first year, Ive had to replace an igniter for the griddle on the top and the bulbs for all the lights in the front. Ive found that the preheating cycle on these ovens is extraordinarily long compared to most other ovens. I dont like the feature that while its preheating, you cant put anything in because it will just scald it. There are some ovens that even during the preheating cycle, you can start heating up something or put your food in there. I do all my baking in my $500 gas oven because I just turn it on and I stick my stuff in. But I dont even use the oven of the Viking because it takes about 20 minutes just to preheat. I cant put anything in until the light turns off and its ready.Also, the ceramic paint on the top of my stove has already started to chip off so Ive had to put touch-up paint on it. I had a Dacor stovetop before this and I had it for 15 years, and the ceramic or painted metal part at the top never had any kind of scratching or damages. When I bought this Viking I thought, Wow, Ive got the top-of-the-line. I spent a lot of money. This is gonna be the best. But the burners have been very nice. I enjoy cooking on the gas burners.

Were very happy with our Viking refrigerator. Its a drink fridge and its quality is really great. The layout inside is nice and because we got a counter-depth unit, its not big and bulky. We knew that Viking has good products and we bought a Viking fridge based on quality and style. I would definitely recommend Viking Refrigerators.

When I bought a newly-built property, it had a Viking range in there. Its ignition piece works well and Im satisfied with it.

Do not buy this range. We have had this range for 10 years, and it has been nothing but problems. The starters for the burners had to be replaced, the lights stopped working and every time we replace the bulbs, they immediately burn out, the controller board had to be replaced twice, and now there is no power to the oven coils which leads me to believe that we have another controller board in our future. We bought this range because of the purported quality, the versatility of the gas top and convection oven, and we have been disappointed at every turn. After spending $4200 for a range, you would expect something more than service calls and constant breakdowns.

We couldnt get anybody to wait on us in the Vikings dealer close to where we live, so we went elsewhere. Its nothing against Viking, because this is a place weve been buying appliances for 30 years, and normally, when you would go in there, they would always greet you and ask you what you wanted help with. However, in this particular time we went in, we just got ignored. So we ended up buying at the closest dealer listed on the Vikings website that we felt had really good customer service and it was indeed really good. Im satisfied with the quality of the range and I like its usability particularly the fact that my wife can use the oven and all four burners at the same time. Its been a joy to cook on.

Ive always known about Viking Refrigerators for a long time and it was in the house that we purchased. There was a Viking Range, a Viking refrigerator, and a stove then. I was replacing an existing Viking refrigerator that was about 17 or 18 years old. It was built-in so I was looking for something that would fit into the exact space where it was. And when I went to the appliance store, the salesperson at the appliance store steered me to Viking. I was buying a refrigerator and a dryer that day and he showed me something else but he strongly suggested the Viking and since I didn’t have any negative feelings about Viking, I went with it. This refrigerator will be the third refrigerator and the first one kept having problems. It would freeze up and the icemaker wouldn’t work. The refrigerator section would heat up to about 43 degrees and the freezer would get down incredibly cold. I had six service calls on it and finally, the service guy said, “I think we need to get this thing replaced.” So Viking replaced it after several weeks and sent a new one out to Asien’s Appliance here in Santa Rosa and they delivered it. However, the guys that delivered it couldn’t align the doors properly. The refrigerator section was about half inch or a bit lower. The door was lower than the freezer side so I called the people that handle the warranty repairs again and the guy came out and looked at it. He said that there was something wrong with it and maybe it was dropped. He couldn’t fix it and jury-rigged it so the door worked. For a while, the door wouldn’t even close but then he worked on it again and he got the door to close by taking some part out. I got word that Viking set up a delivery of a replacement for that one. This will be the third one and hopefully, it will be okay. I wouldn’t recommend them to a friend but at least Viking is faithfully standing by their warranty.

The Viking Range works. My wife and I think its design looks really cool and shes heard great stories about the way it works. I also heard that the quality lasts a long time. My wife wanted a Viking, nothing else. She was shopping left and right for it, including seeing if she can get a used one. She walked into the Viking dealer where we purchased the range from and they had a sale of this particular range along with a free dishwasher. Our experience at the dealer was nice and easy. We just signed the bottom line and the range got picked up when we needed it to. Im not a professional chef, but with the Viking Range, it looks like Im in a professional kitchen. The controls on the burners seem to work a lot better than any other range Ive had before, starting from the simmer up to the high temperature. Im happy that I bought it.

We were pleased with the Viking oven and microwave in our other house so we wanted a stove with a black face on it when we build our new house. We’ve only been using it for about a month and a half but we have no issues, we are delighted and it worked out well. Being able to cook with gas is nice. You can control the heat and with the grill on the top with six burners, you can cook a lot. One burner also has a higher BTU on it which is nice. We bought it from Ferguson in the town we lived in. The Viking dealer has a good reputation and known for its bath and kitchen showroom. We didnt hesitate to go to them when we wanted to pick out the appliances. It was a good experience, delivery was on time and they did exactly what they said they were going to do. Registering on the website was easy. We looked at the serial and model number which I got off the stove and the instruction booklet.

I like the reputation of Viking and I got my appliances from Best Buy. The interactions I had with the reps for the refrigerator was okay, but it was a terrible experience for the dishwasher. The quality of the refrigerator I’ve received from Viking is good. I like the size of it, the width, and the depth. I like the icemaker in it, too. It is good and it doesn’t glop the ice altogether. I like the lighting in it and the feel of the doors. However, the refrigerator was damaged during the delivery process, so I contacted Viking and it took multiple emails, and I threatened to return the product to get somebody from Viking to commit to getting it fixed. On the other hand, the experience of getting the dishwasher has been a really bad experience and would probably make me second-guess buying Viking in the future. I paid for it in July, but I just got it after meeting with the manager of Best Buy two weeks ago. It took eight to nine months to get a dishwasher after I had paid for it.

The first two years with the Viking refrigerator was a nightmare. They came out 10 times. First, it was the wheels. Then it was the compressor. Then it was the coils. Something happened when it was put in. The people were inexperienced or they manhandled it. We told them to give us a new one and quit repairing it. It went back to Ferguson and they got us a new one. The install went better but the second refrigerator had a problem with the cooling fan. It was noisy from the second they plugged it in. Eventually, we got someone out. There were four or five different trips to repair this second one and sure enough, it was the fan. After two years, two refrigerators and 15 visits, the Viking refrigerator is working like it should. Its a nice refrigerator, but we went through a lot of troubles. Between two refrigerators and the repair, every time they repair it, you gotta take all the food out and I probably got scuffs on the floor. We wont get Viking again. We paid four or five times as much purely because Viking has such a good reputation but the worst thing about our house was this refrigerator. It got so bad that we called the attorney general of Minnesota who stepped in on the case. Viking’s been very polite when we call them up. The problem is there are different groups to work with - my contractor, Vikings, Ferguson, the person who installs it and a different person who repairs it.

Our Viking range was installed around the end of August to the beginning of September, and its really convenient. We got it for the quality and it has been awesome so far. I just want to have somebody come and tweak it because some of the burners seem to not hold the flame steady. Ive also tested the oven and Im really impressed with how it heats fast and holds the temperature.

We wanted a professional-grade kitchen and Viking is the only luxury brand that has a freestanding refrigeration that has a built-in trim kit. So, it looks like it’s built-in, but it’s freestanding. Ive had it since December and I like its bright lighting and professional-grade handles and facade. But I had a horrible experience with the dealer. We were promised that it would be delivered within six to eight weeks, but it nearly took 12 weeks. The delivery timing wasnt good, and I would highly recommend them to streamline their production so it doesnt cause any delay.

We have a Viking hood (not vented out) combined with a microwave (model VMOR205SS). Basically, the hood does not function at all. I believe it is not a malfunction, but rather very poor product design. The areas to suck the air in are very small and located on the side. The filters look kind of big, but then the holes for the air are much smaller. I had a technician make sure it was installed properly and one of the things he did was create smoke by blowing out a candle and hold the candle really close to the vents (like two inches away; much closer than any air/smoke from pots or pans would be). The smoke barely moved towards the holes. It was shocking, really. It was just like a cloud hanging around. The hood never functioned well from day 1 – again, just because its really poorly designed. Our fire alarm often goes off while cooking (the fire alarm in at least 20 feet away and behind a corner) and the stove area gets very hot. We then cannot turn the ineffective hood off, because it stays on for as long as the hood area is hot. This makes talking very difficult as it is very noisy. Sometimes it takes an hour for the hood to shut down.

I wanted a commercial grade oven for the new house because I do a lot of entertaining so I got a Viking range. I, however, had problems with it. Six out of the eight burners failed during the installation. I then called in warranty replacement and they sent the company out and theyre supposedly on back order. Ive been waiting for the replacements for six weeks now. I have two working burners for a $13,000 oven. Im not happy at all.

When our family bought our home we purchased all new Viking kitchen equipment. Double oven, heat warming tray, 2 oversized units, one refrigerators, one freezer, ice machine dishwasher, hood, and 6 burner stove top. Within two years the refrigerator started leaking. We complained to the company we purchased it from and he said it was the seal. They ordered a new one from Viking but what Viking failed to tell them was that the refrigerator we had purchased was one of the first 100 off the assembly line and they had recalled this item.The continuing leakage from the refrigerator ruined our hardwood floors. We finally had a rep come out and look at the refrigerator and believe it or not we got a new one after this continuing over a year. The ice machine in the freezer went bad so he ordered us a new one while he was there. The ice machine that was self standing the board went out after 4 years and it cost almost as much to fix so we threw it out. Now our freezer only freezes halfway. There is a hole in the condensing coil that they can not locate. Now the refrigerator that was replaced the door keeps catching and it will not close properly. The dishwasher would not drop water after 5 years. Could not figure out why it would not and just ended up throwing that away.

We purchased a newly built home and had all Viking appliances installed. The range puts out good heat but the oven is definitely malfunctioning. It cycles every minute no matter what temperature you set it to so if I am baking something that takes 2 hours, Ill hear the igniter click and the flame come on over 100 times. I dont know if its because the flame is reigniting so often but the smell of gas is so strong. Also, the door gets so hot you cant even touch it without wearing an oven mitt.All of these make me afraid to use the oven. I called Viking and theyve sent out the same repair person twice who told me that the cycling every minute is normal and the door is supposed to get hot because heat radiates. I understand heat radiates but it shouldnt get so hot you can burn yourself. What happens if children accidentally get close to the oven? I also dont understand why for a supposed high end oven, the temperature cant be maintained for more than a minute when the flame goes out before it reignites again. And since its cycling every minute no matter what temp you set it to and regardless if you leave the oven door closed for 2 hours (yes, we tested it with the door closed for 2 hours to make sure we werent losing heat from opening the door), it doesnt seem like the cycling is temperature related at all.When I call Viking, they tell me this is NOT normal and a repair person needs to come out to make adjustments. Theyve sent the same repair person twice who insists this is normal. I called again today and asked for a different company. The same person has been scheduled to come out tomorrow, wholl likely tell me again that this is what I have to get use to with this oven.This oven is a hazard. Youll either be afraid to use it or youll end up burning yourself or inhaling carbon monoxide fumes. I had to turn the oven off yesterday because I got a terrible headache from the fumes. I am writing this to advise everyone to not buy a Viking. Also, now it is documented that these issues existed in the event something bad happens.

Weve gone into an upper-end appliance dealer in our area and looked at a couple of different brands but in the end, we decided on Viking. I also had a fairly large Viking grill with the side burners at my prior home and I liked the construction of that. I liked the style which was pretty simple and clean. But I have a problem with my refrigerator and its being serviced currently. Its a little disconcerting having an issue within six months of getting it installed but well see how the repair goes. It is covered under warranty though and customer service is great. Theyre very quick to get me tied into the local authorized dealer in the area and getting that scheduled. Also, Ive ordered some accessories off of their website and I still have one pending now for about three months. There are things that we are led to believe are available but they tend to be on backorder and take many months to finally get.

Purchased Viking 48 wide by side in 2002. Compressor went out within 6 months, thankfully was under warranty. There was a door recall a few years later AND then another recall for those doors! The company that replaced the doors are familiar with Viking fridges and were able to to be somewhat helpful, suggesting we not place anything within 8 inches of any of the interior vents. We have NEVER been able to get the temp right. We have never been able to keep our fruits and veggies in the produce drawers as they become frozen. If we turn the temp down the milk goes bad, etc. Several of interior the plastic parts have broken under normal use: handle portion of ice maker drawer broke off in my hand, lid of bottom meat/produce drawer snapped off. Now the fridge lights have gone out (all simultaneously.) Try going to the Viking site to find a manual or worse yet parts. Everything there is SO difficult! They sent us a manual and I was able to download two, but none of them show the same control panel as what we have, since when there was a door recall, we received a new control panel as well... I feel sorry for the people that work for Viking. I will never purchase another Viking product. We purchased a high end Thermador range and KitchenAid Micro-Convection oven the same year and have had no problems with those appliances!

I went with a Viking Refrigerator and Ive loved every minute of it so far. I like its sleekness and its look. Plus, all of its components are on the inside of the door when we open it up instead of being inside the fridge.

Seeing that this is my fourth change out on my Viking Range I think I am being generous with my one star rating. The range itself has been very disappointing since it has been the same reoccurring problem. But I will admit the service deserves a 4 star.

We installed a Viking range, wall oven and microwave in 2006. In the first few years, we had to repair the range for not igniting properly and the wall ovens thermostat. In 2011, the thermostat on the wall oven stopped working (twice now) as well as the thermostat in the range. This is not a thermostat that is just a bit off. It is so off that they make the ovens unusable. We have been trying to install working thermostats since September 2011.First, the part was back ordered for three weeks. Once installed, it did not work. After three subsequent visits from the appliance repair company, during which, technicians at Viking insisted via phone that nothing was wrong. That repair company found it necessary to hand it on to the distributor, as they had no confidence that Viking could even provide a thermostat that would work. They agreed that the thermostats were broken, but wanted to charge labor, even though we were within the labor warranty guarantee. I wrote the owner of company with a complaint but there was no response.Now, the distributor is refusing to come out again saying that they were doing us a favor by coming out the first time. They did us a favor? Horrible, horrible product and horrible, horrible customer service.

The quality of the Viking refrigerator is okay. But I would have liked to have features that other refrigerators have and Viking does not, like an ice and water dispenser in the door. Also, the fridge has an ice maker that dumps ice in a tray in the freezer section of the refrigerator. If you pull out the freezer section, ice cubes in the back tumble out on the ground. I dont see that as being a positive feature of the refrigerator at all. Ive never had a refrigerator that tumbled ice cubes on the floor because the tray isnt holding properly. Other than those two things, I like the refrigerator. As far as keeping things cool, it keeps things cool. It looks attractive on the inside, too. You push the buttons and it keeps things where its supposed to keep.

We got a nice Viking oven and my wife wanted a Viking fridge next to it. Ive had many fridges in my life. But with this fridge, they’re coming out the sixth time to try to repair it and they’re kind of slow to get it. I threw out two batches of food. I had ruined my cabinet and my floor since it leaked water all over it. I have asked Viking if they can fix that or if I have to pay for myself. The whole kitchen is brand new. This fridge came in a year ago with the whole brand new kitchen, new floors and new cabinets. I have never had a product this bad in my life. I thought I would be paying for quality but either I got really unlucky or something else is wrong.

Our Viking our refrigerator door fell off its hinges! Cant say enough about how the service dept responded, replacing our older and damaged fridge. Had numerous problems with control panel and the alarm continues to go off and temp in freezer is not constant. It shows high temp in freezer and alarm wakes us up in the middle of the night and also goes off during the day.

My husband used to own a countertop business and we were familiar with Viking Ranges and we knew it a little bit better than their competitors. The range is great. The only issue I have is with the Vent Hood. When its on high, it squeals and it sounds horrible. We’ve had people come out and work on it several times and they can’t get it right. They blame it on Viking and so they’re supposed to come back out and do some other stuff to it and they just haven’t followed back up with it. But, I enjoy the flat grill on my range and all the burners that I have. I also like that it heats up fast.

Aside from the Viking name, we purchased our range for the three-year warranty which was a really big thing. The sales people were very knowledgeable. The quality of the product is great and we are blown away by how much more power the Viking has compared to our previous gas stove. Were very satisfied.

My experience with our Viking range has been good so far. We have one issue when we first got it, but it was a floor model, so thats understandable. One of the burners wasnt working, but they came in and they repaired it. Also, I did have a little bit of an issue with the vendor they used. Its the only authorized repair facility in the area. They dropped the ball a little bit with time. They got the part, and then they forgot to call me, and I had to call them after about three weeks after that.I paid that amount of money for a range and I expect to have it working, but Viking didnt really do anything. Its a little upsetting. I was expecting them to do something, but they just told me that it is what it is. And so, thats the only real issue. I waited about eight weeks from the time I got the stove until the time it was fixed. But the stove itself is doing great. I like the name of the brand and what I thought they stood for, and other than that, the quality of the range is incredible. We have one of the cast iron griddles. We use it a lot. We changed to one of the accessory pieces that they have that should come in cast iron, which we prefer over the stainless steel attachment that it comes with. But its great. We love it.

My battle with my Viking product began 8 yrs ago. We bought a new with new appliances. All Viking. Living 8 yrs with this refrigerator has been like living in the 1800s. We have had our ice maker break 3 times. Hinges break. But the biggest problem is the food staying fresh. Mainly because the only choice in cooling for this refrigerator is Lukewarm and rotten food or your eggs yogurt and all food frozen. I am writing this once again because I own a very expensive refrigerator and without and help this company has not recalled this lemon of a product. The frustration level is so bad I had to take to Facebook last time I sought out help for this problem. I then made friends with people in Vancouver Colorado and Brazil all whom had the same problems and the company took back their refrigerator. They sent me repair man and blocked me from their social media. But I still continue to have Massive problems with this refrigerator.Ice maker once again broken. Broken shelving and cooling problems begin to plague me once again. Imagine your danger comes home from college has surgery before the holidays and you take out the large tub of yogurt frozen solid. You like to drink cranberry juice frozen solid. Take something off a different shelf moldy. It is almost impossible to deal so I go buy a garage refrigerator to try to survive the holidays. I will never purchase a Viking product again and when Im in store I do walk up to complete strangers and tell them to run from this product. It saddens me because I would love to support a company made in the USA. I just would like a company to stand by this and make good.

We just had our nice kitchen remodeled beautifully so, we wanted to get a nice refrigerator. Ive seen Viking refrigerators in different rental properties weve been in and also, some friends have had it. Weve always had different brands like Westinghouse and KitchenAid and we thought we wanted to step it up a little. We got a Viking and I love it. It looks very nice and the size is beautiful. Weve never had a freezer on the bottom and a double door before. Also, we never had an ice maker before so its very exciting. Viking is a beautiful product and Im very happy with it. I would definitely buy them again.

We saw Viking ranges at our friends houses and among the other brands, they looked the nicest. So, we decided to buy one and our experience with the team at the Viking dealer was perfect. also, the overall quality of the range has been great. My wife does all the cooking and she likes the range. And if she is happy with it, I am happy.

Ive known about Viking for years but its always been out of my price range. I was able to find a good deal at Pauls Appliances in Newark so I went for it because it is the best for sure. The dealers there were just great. They were very helpful and was telling me all the great things about Viking, so I chose it. They were very knowledgeable about Viking. I love my refrigerator. I like it when you open the doors, the lights come on slowly. And I also like that it has a separate door that I can program for like wine or something else. It is great and I ever move, I am taking it with me.

When it was time to replace my range, I went with Viking because the other brands gave me a hard time. The rest of the range worked, when I got it, except for the infrared broiler. So, I registered with Viking and they sent service techs from R&E Appliance who were able to take care of the problem right away. It was a little disappointing that the range needed new parts right away. Other than that, the range has been working ever since it was repaired. I love the quality of the range and I like the way the lights light up across that I can see my knobs. Then the burners are on high right away when I turn them on, so I don’t have to fiddle to get them on high because they usually don’t cook low. Also, things roll out of the oven easily, so you’re not fighting against trying to pull it out.

We’ve had Viking for years and thats the reason we got them the second time. We like the stove for the way it’s set up. The refrigerator’s open a lot and the temperatures on it have always stayed the same unless it’s real hot out. The new one has got the LEDs in it, which is nice. The doors in it are a little bit nicer than the old ones we had. We bought the items over the internet and it was real good. At this day and age, it seems like most of the time you buy something, it’s good for three years, and it goes to hell on you. We try to buy quality, and it shows. Viking has been a good product. The stainless steel is nice. The only thing we didn’t have last time was a dishwasher. This time we bought one. My wife had used the dishwasher once and it worked good. It’s real quiet.

Me and my wife decided to get a Viking Range because of the build quality and simplicity. We like it better based on appearance and what our relatives told us of their experiences. However I had a bad experience with the dealer. They told me at that time I purchased that if Im not ready to put a delivery, I can have this range later. Several months later when I was ready, my dealer all of a sudden told me that they cannot deliver Viking anymore. There was some sort of disagreement and they couldnt sell Viking anymore because Viking specifically prohibited this dealer from selling their brand. I actually lost money because Viking raised the price by that time and the dealer referred me to a different dealer and promised that they will give the same price. But the new dealer couldnt provide the same price.The second dealer sold me a Viking and gave me a free warranty. Im not sure if I needed it but at least something as a compensation for a little loss. They delivered a new range. A few days after the delivery when I installed the range, I noticed when turning the handles it caused some sort of noise or feeling that something fishy is going on. So I called and they sent a repairman. The repairman took the handle off, adjusted something around it and after that it became better. The repairman also noticed that one of the screws was not original and it was quite surprising. Either Viking quality control is not correct or someone else changed the screw. I dont know how it would happen. But I rate it as minor inconveniences.

We had a few issues with the cooker when we first moved in. They werent lighting properly, so someone came and fixed that. We sometimes have issues with the general oven also lighting, but all in all, Viking has strong quality. Its good. The gentleman who came out was amazing too. He was really helpful.

Everything in the kitchen is Viking. Ive seen Viking at my other friends house and Ive heard good things about it. And when we went through the website, they gave us several different options and Viking came on top. What I found it interesting is we had different experiences with different pieces. The dishwasher does not dry dishes very well. I dont know whether Im not very familiar with it or if that I have to read the instructions. Also, from a volume point of view, it feels much smaller than an LG or other ones. It looks the same size as everybody elses, but its just bulkier.The range that was put in did not connect the gaps right and it was leaking. I had to bring a plumber back in in order to figure out why it smelled gas in the kitchen. on the other hand, the microwave installation went okay but the techs had a really hard time with installing the double oven. It is too heavy and the installers didnt have the proper equipment and proper training to do it right.We bought the fridge about a month ago. The first time they got the wrong refrigerator, then the right refrigerator, and they had to change it to a new one. They sent the wrong size again, and then they had to come back a week later with the right size. So, from a responding to a customer, Viking has been good. However, we had a problem with the unit. We lost all of the Freon. I was happy about the fact that they were gonna send somebody to repair it. But Viking sent a new one and replaced the refrigerator. From that service point of view, it was very good. The installation is part of what was wrong with it. The first company that installed the fridge, within about two weeks we lost the Freon in it. The next guy that came in told us that it was the way they installed it that probably caused the damage, but it was replaced. When the next guy came in, they hemmed and hawed a bit when they were putting it in but eventually, everything went in okay.

Over the years I’ve always wanted to get a Viking range. We moved back to America about five years ago and I went to remodel the kitchen, and that’s when I purchased one. The look is very nice. There’s a couple of quirks on it ‘cause when it came, the knobs were all put in the wrong thing. I didn’t know what was going on when we turned the stove on. I couldn’t understand why we couldn’t turn it smoothly from one adjustment to the other. We came to find out that the back of these knobs were put on wrong. So when the service guy came out, he looked at it and changed the knobs. As far as working with the Viking people, they’ve been very good and the service is top-notch.One of the things Ive noticed is its difficult to see the numbering on the Viking oven on what you want to set it to since its chrome and it is very shiny. When we turn the oven on to 350, we can’t tell when the light goes on or off when it becomes 350. We wait for five minutes and it should be there. We’re trying to get a little external temperature thing to put on there. Other than that, it’s really nice and it gets hot really fast. We like it a lot.

I was in real estate for some time. I’m into remodeling and I love interior design, so I’m aware of Viking Refrigeration. We just redid our entire kitchen and put all new Viking appliances, everything from oven to a huge cooktop to the refrigerator, downdraft, the dishwasher, and I am not overly pleased with the refrigerator. I called Viking directly and they sent somebody out and repaired a couple of the things that were wrong with the refrigerator. But the main problem that I still have, which is something that I need to make another phone call on, is the ice maker. The refrigerator is a French door with an under mount freezer and when I pull open the freezer door, the little metal handle that comes down to regulate when the ice maker is on and off almost rakes the ice. And so, it all falls out through the back of the freezer. I have to literally army crawl and break my arm to get my hands at the back to clear out the ice that’s fallen at the back on the floor of the freezer or else the freezer door does not close properly. I wonder how many tens of thousands of dollars did I spend on all those appliances. I should have gone back to my GE Profile. I’ve been really disappointed.

Viking has been around for a while. We knew about the quality when we chose it. The rep was very knowledgeable and had a lot of experience, but it probably came down to when we knew about the really good price on which we got it. The quality of the range is okay although its not as well-thought-through as we might have thought it would be. The inability to effectively clean it is the most disappointing part of it. The technician who came out and serviced it knew what he was doing. He once said this is a known issue, and it just came with the range. I love my grill though, and I’m satisfied with my Viking range.

I’m a real estate agent so I know a lot about appliances. I had some requirements, like a French door, three doors and that special compartment with the special temperature. There were some features which when I combined with the money I wanted to spend on it, it came to this particular Viking model and I like it very much.

My daughter-in-law has a Viking Range and I know that it performs well compared to other company. I love its very accurate cooking, the jets are very powerful and water boils quite quickly. Im just happy with the overall performance. Plus the Viking dealer was very thorough. Theyre just very straightforward and honest about things. They showed a lot of attention when I was there shopping and trying to find that information. Delivery was on time, everything was installed properly and the range itself performed very well.

Ten years ago, we saw Viking ranges when we did some other kitchen. We had bought a Samsung Dual Fuel and it was a month-old when it broke, so we sent it back. They brought us another one and that one broke too, so we decided not to go to Samsung anymore. We went out to look for a stove and where we had just remodeled our bathroom, they had a kitchen display for all their kitchen wares and were moving showroom, so all their kitchen stuff were on sale. The Viking Range was 50% off. It was $6,000 but we got it for $3,000. We were looking for a stove, so why not? Ive only had it a couple of months, but I like it. However, Im not crazy about how I cant get it to simmer low enough, and the blue light that clicks off and on, so I dont really ever know when the ovens preheated. Theres no bell that dings and says that its ready, so Im constantly looking at that light to see if it has preheated, and I wish there was. Also, I miss my drawer in the bottom where I kept all my cookie sheets and stuff, and the Viking Range doesnt have it. We had to take our microwave out and get a downdraft, and that was a bummer. It wasnt really a Viking dealer who sold it to me. It was a Fergusons Plumbing lady who did. On the other hand, one thing I do like about it real well, is the way the telescopic tray pulls out in the center.

We purchased our under counter beverage center and were looking forward to the convenience of having this appliance. It worked for about two months and we loved it. Then it started freezing everything in it. After that, exploded cans and bottles caused puddles of liquids on the floor. (Thats how we knew we had a problem.) We tried adjusting the temperature control with no avail. We contacted Viking and they referred us to a serviceman. He wouldnt service our area. Multiple calls were made to Viking and we received the same thing - servicemen referred by them who could not or would not come to us for the repair. We began offering to bring the appliance to them - as much as 250 miles away. They still would not service us, and Viking still did nothing. Due to life threatening illnesses, we gave up. We now have a $1,000+ decorative item.

My wife and I liked the cabinetry that was in the house that we purchased except the refrigerator was a KitchenAid counter-depth. We wanted a new one but the cabinetry kinda limited us on the size because it has room for a 48-inch wide counter-depth refrigerator only. So, we went looking and KitchenAid Sub-Zero had a very solid name. Its made locally here in Chicago and it was a top consideration. However, their pricing wasn’t as favorable as the Viking which we felt had the same features and has as good a name as the Sub-Zero. So, we decided to go ahead with Viking because with them, we were able to save a little bit of additional money.Also, when we bought it, the original kitchen was done in white appliances and we decided we wanted to go with the stainless steel look to get a little more modern look. But it required a new built-in oven and a new refrigerator. And with the deal that was going on for the Viking, if you bought the oven and the refrigerator, you got a free dishwasher. So, that was another reason why the Viking brand stood out for us at the time.So far, its has a very solid refrigeration and it’s got a nice ventilation system that if there’s something that’s going bad, the whole refrigerator doesnt necessarily smell bad. It also has this great little spot on the bottom where you could put a pizza box which, with the depth of a refrigerator, is not an easy thing and it’s kinda out of the way. So, that’s a nice little feature. I like the style of the coolers as well and the fact that the drawers have an automatic soft close. So, Ive been pretty darn happy with our Viking refrigerator. We’d gone to Abt Electronics which is local here and he go-to place in Chicago. We ended up looking again online just to see what was available and found a place called the Appliance Connection. Theyre out in New York and they also sell very similar high-end appliances. And because of what the end process was gonna be, we ended up going with the Appliance Connection. It was over $1,000 that we were gonna be able to save by utilizing them as compared to using Abt. However, the delivery took over six weeks and when they delivered it, they sent two guys. But the refrigerator that we purchased weighs 500 pounds. It’s a heavy refrigerator and the two guys who delivered it said that they couldnt put in in our house. But we told them that we paid for it to go into our house. They ended up having to send another crew out three weeks later to finally get it into the house. It became a pretty big fiasco as far as we were concerned. Also, on the day that were supposed to come out, they said they were gonna be there then, apparently, their dispatch had given them a bad address or the one appointment took longer than it was supposed to, so they didn’t show on the day that they were supposed to come. All in all, I don’t think I’d ever buy from them again. But it was nothing that Viking had done. As a matter of fact, I went to Viking and complained about Appliance Connection being a reseller of their product and the next day, I was getting a manager’s call from the Appliance Connection to try and make things right. So, Viking did everything they could to try and make it as good as possible. Also, the refrigerator is in now as well as the oven. They are both great and Im very happy with them. Viking also has a great name in ranges and stoves and the double oven we got from them fit the spot. It works well and looks good. It’s very nice and phenomenal. The oven and the refrigerator are pretty close together and my wife didn’t want two different looks. She didnt want the handles to be off, for the color of the stainless steel to be slightly different, or even for the grain of the stainless steel to be slightly different. So, when you’ve decided that youre gonna go with that oven, it pushes you to go for the refrigerator as well.

We purchased the Viking a Professional Single Wall Oven June 14. We have not been able to use this oven. It can take up to 1 hour to pre-heat. After the oven had pre-heated and turned OFF the entire panel is so hot you cannot touch it. The oven was replaced once and we are having the same problem with the new oven. We have had 2 different electricians look at this along with Viking service techs. No one seems to have an answer to our problem. Would never have chosen Viking if we had known this. We also called Viking who told us to call the store we purchased the oven from. Viking basically told us there wasnt anything they could do!!

I liked the durability. However, I am so unhappy. I purchased the refrigerator then right away, I noticed a sound. I called in two weeks after I purchased the refrigerator because of the sound. Viking sent a repair person. They replaced the motor. And now, it has another sound that’s bugging me, so I rescheduled another appointment. I realized I had felt it but I was always in a hurry. The handles are giving shocks off. I had an electrician go in yesterday. And for some reason, he passed by the refrigerator with his gadget to detect electricity, and there’s electricity running through the handles where we open it. And he said, “Whoa, call them immediately tomorrow. Get them over here. This could be dangerous.”I was talking to Viking regarding this and I paid $4,000 for this refrigerator. They were sending me repair people. And Pacific Sales told me they only had a 14-day exchange, and Viking will only do repairs. Now, with this issue, I want a replacement. I dont want to settle for a repair but they want to keep repairing everything, so I’m going to call them this morning and see how were going to address this issue.

I had my kitchen renovated and everything was working but I wanted everything to match. So, I replaced everything. I wanted the high-end appliances and I originally wanted Sub-Zero and a Wolf, but then I thought I wanted Vikings so they would all match. When I bought the products, the first guy knew about Viking but when I went back to purchase it with my husband, he wasnt there. So, I had to settle for the person that was there who eventually walked up to me. He was not a Viking expert and he couldnt answer any questions. There were a couple of problems with the order. He added delivery. When you order that much, you dont have to pay delivery. He had to go back and fix that so it was a little challenging.I have everything from Viking but I’m having problems with the quality. I already had someone come out and work on the refrigerator but it has not been fixed. I had someone come out and work on the stove which needed a new fan. I was also having trouble with the dishwasher and he had to help me with it, and the door is still not fixed.

The many repair people we have met since we bought this Viking Dishwasher in 2014 love to tell us how its impossible to troubleshoot, and breaks all the time. We replaced our old and very good Viking Dishwasher- that dated back to 2005 or so with one from 2014 when it needed a new pump at the urging of a sketchy repair guy. For this newer one we needed to rinse thoroughly the dishes prior and use all kinds of boosting products. (Lemi Shine). We had frequent service calls. It now needs $800 worth of repair for possibly 1) Moisture sensors, 2) drain pump or a 3) new panel, maybe. If its all three then its more than 1,400 dollars. These are repairs no reputable company can do within 3 -4 weeks. But we did have one guy come, charge us $125 (less than the going rate so we were thrilled, for a moment) and ask for stop tips. But he didnt fix it. And then he left to go on a cruise. Literally.We use this place as a part-time house so this is the second vacation we have spent doing dishes for the whole household + guests by hand. That and calling Dishwasher repair people. Sometimes they come and fix it and it breaks again, a few moments after they drive away and lose cell service, conveniently. The consultations in our area with reputable companies a minimum of $150 without a repair -- just to look--even if you have had someone else diagnose. They still refuse to bring anything on the truck to help fix it in one shot. The old one was great. It was loud and sounded like a hurricane but it really washed dishes. Its 20/20 hindsight but I bet the repair guy knew all this as he counseled us so hard to take it off our hands. The new ones are not good.I heard Viking switched to a new manufacturer (I hear its Asko now, but I do not know), or to a lesser quality from that manufacturer. Once they are (expensively) repaired they can last a while--but this is all rumor. In the meantime they are impossible to troubleshoot and you can analyze the manual all you want, nothing works. You cannot even manually drain it. So I recommend only buying this if you are actually an appliance repair person yourself or have one in the family. Kind of like owning a vintage automobile. But not nearly as fun. Not exactly a wind in your hair kind of experience. More like a dishpan hands one. While you look outside thinking of all the things youd rather be doing.So in short, park your ego and do not buy this machine. Unless you really love to do dishes by hand while you look at a Viking label in your kitchen. You can thank me. We finally decided to buy a Sears Kenmore with a stainless steel front and a 5-year service warranty. I added that to never pay that $150 dollar service fee for no work for a long time. Including installation, delivery and the 5-year warranty it cost less than the estimated repair cost of this one. Oh and there were no guarantees on the repair. And I did tell you the repair guy is on a cruise until after we leave. This review was based on Viking Model 032715-0000. PS. Its hard to tell from the images I posted but the bottom is flooded. Drain is cleaned, as are pipes checked. You cannot reset it to get it to drain following instructions in the manual. Note huge pile-up of dishes on counter. This has been our life this vacation. Hurray for Sears. Thank you! We cannot wait.

The Viking refrigerator is horrific and I never would have purchased this product but unfortunately, it came with the house. It was a brand-new, unused refrigerator and yet we had nine repairs on it. The builder worked really hard to get a new one as replacement but it also broke down and, to make it even more insulting, that happened on the day of delivery. It got repaired that day but it’s already starting to show the problem with the frosting and the freeze so we are so done with Viking. We’re in the process of getting a Sub-Zero and I definitely have been passing the word to stay away from this company.

We had to replace our six-year-old Viking which was in our house when we bought it. Only another Viking would fit in the hole for the fridge. We got a new model and it has been great. The company that brought the fridge out did a fantastic job. We like the lights inside which are really bright. Its also a lot quieter than the old Viking we had. It also has sliding drawers on it that you’d touch and they just shut on their own. One time, we called to talk to somebody at Viking about the warranty and my wife said that went really well. Overall, the refrigerator we have is very nice and were really happy with it.

DFSB423 - I feel much better reading the previous posts... Im glad its not just me. We have had the gaskets changed... $425.00 later, the freezer is still running and it must be defrosted every two or three days. The Authorized dealer has the customer service of a vampire and we are just tired of being sucked dry every few months. The new gaskets have done nothing to stop the freezer from running and Ill not spend another dollar until someone from VIKING CORPORATE address the issue.

We moved into a new house and wanted to get a new cooking range. We bought one from Viking, which is our second Viking range, and its all gas. Its the smallest of the 500 series and 30 inches in size. I like the way it works for the most part and the fact that it doesn’t have a lot of electronics on the front. The soft-closed door and the roller-bearing shelves are nice, too. The quality of our new range is pretty good. However, we’ve had two real and serious issues in the last six weeks that we’ve owned it. The first problem was that the cooling fan had a bad bearing. It was making a total racket and it was an issue right out of the box. But Kimball Electronics, one of Vikings factory authorized dealers, was able to replace the cooling fan. The second issue was that the oven would not light and it was very temperamental about getting the spark for the oven. But Kimball Electronics fixed that this week by putting in a new orifice where the gas comes into the oven and adjusting the air so the spark could ignite without spreading gas all over the kitchen. Kimbal Electroniics have been great and so far, we have been very pleased with Viking. We have been for many years and with our new range. We got the dishwasher special with that as well and the dishwasher has been good, too.

I chose Viking for their reputation, the quality and the design but I didn’t have a time to go in to make the purchase so I did everything over the phone and it was great. Ive had the Viking range for about a year and a half now and its great. It was a little pricey but if its something you really want and you believe that youre gonna use all the time, its definitely a good investment. One of the springs on mine was a little faulty but I dont think it affected the quality. I just wish that the warranty was more user-friendly, in that they would contact you to update their warranty. I didn’t know that I wasn’t registered under warranty so after I had to get it serviced. That aside, I like the convection action. It circulates the heat and allows me to check on it.

We got all new kitchen appliances (5 pieces) w/ Viking Professional Series in Feb 14. We started seeing rust on the fridge doors, handles & cooktop knob settings are unreadable. They say it is not cover under the 3-year warranty.

I love everything about my Viking range. This is probably my fourth Viking. The two homes I purchased had Viking Ranges in them previously. Then I have a home down in the Dominican Republic, and that range in there is around 30 years old. I just replaced the igniters on it, and it works like its brand new. Its amazing. I like the longevity. The price point is pretty high, but they last forever.Were still waiting on service for the range in my house. The far right bottom igniter has never worked. The service people are coming back out tomorrow, but this is their third visit. I’m a little apprehensive because they took the whole panel off on the front where there are 10 adjusting knobs. I told them, “Guys, its the igniter. I dont know if youre supposed to do that.” One tech said, “Well, I ordered this part, but my boss says its another part.” I told him, “But your boss wasnt here diagnosing it originally.” So thats kind of ass-backwards and the guy was here for about four hours. Also, Ive noticed that when I turn on the gas, sometimes the flame is higher on one side than the other. I had to keep turning on the pan when I was cooking.

The quality of our Viking Refrigerator is good. We like the customized controls and the icemaker. The one thing is that the refrigerator door makes a squeaky noise when we open and close.

I have a Viking Dual Fuel range for 6 years and have had innumerable repairs. Recently, I spent $450 for a new igniter and saw how much different it was than the old one - the service man offered that the originals were no good. I have also needed parts in recent years and you are sent off to their distributor (Carl **) who never answers the phone. Do not buy Viking appliances!

My wife and I just replaced our Viking side by side with a Sub Zero side by side. Boy what a difference. During the warranty period the service tech was out to our house about once per month. The Ice Maker didnt work in that it dripped water into the ice tray and formed long hanging icicles which made it almost impossible to open the ice drawer. The screw mechanism that forced the ice into the ice crusher would fail on a regular basis so we could never use our machine for crushed ice. The rubber seals on the doors began cracking early on preventing a tight door closure. The plastic drawers and shelves began cracking as well. Since almost all of them began cracking at the same time this was more of a poor materials issue than a one time problem. The machine has only one compressor which cools the freezer. There is a fan between the freezer and refrigerator that blows cold air from the freezer to the refrigerator to keep it cool. This means that everything on the top two shelves of the refrigerator were usually frozen. The compressor failed and since the freezer and refrigerator were on the same compressor we lost both. The control panel on top of the machine was basically useless in that it had a useless bar led graph rather than a digital numerical display to give you a relative estimate of the coldness setting in the freezer. When we replaced this Viking with a Sub Zero it was like being reborn. All of the design issues we suffered with the Viking are absent in the Sub Zero, including the single compressor issue. The Sub Zero has two compressors, one for the refrigerator and one for the freezer which are isolated from one another. The Sub Zero has easy to use numerical controls to independently set the freezer and refrigerator temperatures to a resolution of one degree, air filters to remove Ethylene gasses produced by stored vegetables, an internal on/off switch to power up/down the machine for maintenance or cleaning, and it has what looks to be a reliable ice maker and water dispenser design. The other issue we had problems with is that it is difficult if not impossible to find a Viking certified appliance repair company when you live in a remote area. The closest Viking certified repair company was 100 miles away. This creates huge problems, especially when the warranty expires.

Viking Refrigeration is supposedly one of the best brands in the market and my wife likes them better than the others. I’m a hundred percent satisfied with the quality. We had issues that I didn’t expect because of the price of my refrigerator but I’m not gonna say it’s a bad or terrible refrigerator and they replaced it so I cannot complain at this point, although this is mostly what I feel should not happen. Our Viking refrigerator is huge and the freezer is on the left side while the refrigerator is on the right. My wife, three adult daughters, and I are very careful at home and don’t beat up our kitchen appliances. But the drawers are breaking apart and the shelves and door shelves were disintegrating which is really weird and that I would not expect from a refrigerator with a price tag that Viking has. I assume they crack with the cold. I was very surprised and I really expected a little bit more. So I called the warranty and they sent me new ones.I had an issue with a microwave that Viking ended up fixing, though I wasn’t happy at all with the first company that came. Then I had another issue with a cooktop and the company that came to do the repair was very good. When I buy appliances with a price tag of Viking, I expect their life to be longer. The problems we had are not terrible and would not keep me from buying Viking again in the future, but I was disappointed that I had much more issues with the microwave and cooktop, that I did not expect with luxurious appliances such as Viking.

Our order, which was installed in Dec. 2016, included a 7 series propane cook top, 5 series oven, 3 series upgrade dish washer, 48 side by side refrigerator, and 950 cfm downdraft vent system. The washer has been the most disappointing appliance of the lot. It has less capacity inside than our previous Kenmore washer and weve had to replace the racks due to a binding problem. There is also an intermittent problem with the control panel on the washer. On the cook top, the small burner does not light reliably and the design of the cook top makes cleanup a real chore after every use. The performance of the cook top, oven, and refrigerator is great other than the problems mentioned.

We renovated our entire kitchen through P.C. Richards and we purchased Viking through them for our cooking range and I like the look of it. I was supposed to contact them because of two things. One is I was very disappointed aftermarket that I couldnt get a grill pan. We have a lot of company in our summer house and we cook a lot of eggs and bacon. I want a grill like the grill top that I could just put on. I called when we first got the range last year and they said theyll be coming out with it. I called again this year and they still havent. The second thing is one of the burners got defective. It leaks, so we cant use them. It shoots up flames that could cause a fire. When you put it on low and then high, there are flames that really come out of it. But, other than that, were very happy with our Viking Range.

Viking had a large selection, a solid website and competitive pricing. Thats why weve chosen to use them. Unfortunately, I regret purchasing from a wholesale applianve store. I understood that because of COVID, the fridge took a very long time to arrive at our house. But from day one, the fridge never even worked. I contacted Appliances Connection and never heard an answer back. So I went through a technician who referred me to the Viking warranty technician in town. He came out and told me that the Viking fridge that I purchased had a manufacture date of somewhere in 2018. This was the fall of 2020 when I got the fridge. He also said that there was damage on the inside of it. He has replaced it and the fridge has been working fine since. But for about 90 days, I had a refrigerator in my kitchen that wouldnt get cold.I never got in touch with Appliances Connection ever. I had to go out on my own to find out who was the Viking warranty technician in town and that process was very pleasurable. Once I got hold of Viking Corporate, they resolved the issue very easily. Now that the fridge has been fixed by the warranty technician, nothing out of my pocket, everything has been great. Viking, as a company, has done a great job. Were enjoying the fridge and I love it. All the new technology is new and fun to us since my wife and I havent purchased a new fridge in probably a decade.

Our Viking refrigerators good. We built several homes and Im a cook, so the Viking range is what I wanted, and then they were doing a deal. You can get a couple of different things, so I went with that and got the refrigerator. My favorite thing is the very bottom shelf. You can put like pieces of boxes and weird things. Its a well thought out storage. Its a good use of space. As far as the quality, its what Ive expected for a built-in. Its good. One of the little doors where you put your butter in the door was cracked on the inside but that kind of happen.

The quality of the refrigerator has been good. I like the ice machine thats why I bought it. Its just not been putting out as much ice as it should for the money. It only made eight ice cubes every four hours on Thanksgiving when we were actually using a lot of ice. We had a lot of people, and we ran out of ice by noon. I was using my ice quicker than it was making ice. I understand that Thanksgiving is a different whole thing, but I would have expected it not to take till Saturday before I had a lot of ice. The company in Houston handles the maintenance and right now, with COVID, everything had to wait.

Two knobs were transposed on installation of new home. Burners not distributing even flame. Thanksgiving turkey could of been a major disaster had we not been watching. Picture is of turkey being in the oven for less than 5 minutes.

Bought a four burner stove top oven and microwave/oven. Microwave: Spring in handle broke, touch screen face faded, Viking logo smeared all over the front of microwave. The microwave completely died. Stove top: Impossible to get even flame, difficult to cook on low flame without annoying loud clicking sound. Spend your money elsewhere!

Weve had Viking for a long time in our family and the range fits with the design of our kitchen. We got it from a local dealer and they were easy to work with. However, the quality of the range has been a little bit surprising. For the price, Im surprised that weve had issues with the burners not working compared to other ranges weve owned from other manufacturers. We had someone out to fix our Viking dishwasher which had issues, and at the same time, they addressed the burner. Although after they addressed it, it was broken again so theyve been out again. So weve had bad experience.

I wanted a high-end range and it was either Viking or Wolf. My sister-in-law had a Viking and liked it, so I thought I would try it. Dealing with the dealer was easy. I’ve only been using it a couple of weeks, but its good and I really like the six-burner.

When we bought the house, the owner bought all Viking appliances but have never used it. When we came here in the house, everything was brand new. We have the Viking refrigerator for three years now and it is a good quality appliance. But I was surprised that within those years, there was some water leaking from the freezer and then the refrigerator was broken. But the Viking team was very helpful and someone came here and fixed it. Other than we have to have the service, its door has more spaces compared to other refrigerators and they have a bunch of options. And we can also cool fast with it.

Viking is a good brand and its the top of the line range. The dealer was very good, I like the stove and Im very happy. On the other hand, I called Viking because I had problems with my range and my ice maker. They re-directed me to a repair company located in Huntington Beach, close to where I live. Im very unhappy with that company. If Im the only one complaining, maybe its bad luck, but if there are other customers that are complaining about that repair company, Viking should use someone else.

We purchased a home with Viking appliances and in about four months that weve been here, the products were okay but I would not recommend them. The refrigerator is noisy, with a lot of clicking noises. We think it’s associated with the filtration system and when it makes ice. And it takes about between three and four days to fill the bin of ice. We tried to use some of the functions where it says excel ice where it leads the user to think that it speeds up the time of making ice. But it still takes three days to fill the little bin in there. But the Viking customer service has been extremely well and Im very, very happy with that aspect.

I knew what I wanted when I went to the store and I told the staff I was looking for a particular Viking range. The only thing was that they had to distinguish between a dual fuel and a non-dual fuel range. The Viking range is a great product and I like its gas top feature.

Viking has been on our radar for quite a long time and it was something that my wife wanted to buy again since our prior experience in another property. She liked the product and we had good luck with it. We purchased the refrigerator over a year ago and I’ve registered the warranty information in the last few months. I like the appearance of the stainless look to the refrigerator, the layout inside and its capacity. I like it much better than my refrigerator here at home. The product itself is excellent and the Viking dealer was great at selling it. However, the installation focus was not what we hoped for since we had some issues with it but we got that rectified. Viking vet on the dealers very carefully to make sure that they’re being represented well because installation will make or break someone’s view of the product sometimes. They have to make certain that they honor the warranty in case it’s ever needed and to stand behind their product.

I went from electric to gas with the Viking range. Aside from wanting gas, I liked the looks of it and the knobs. Theyre big and theyre easy to use. I like the sliding rack too but they should have two of them in there and not just one. Also, when we got the range home, the convection oven did not work. I didnt know it for a while because I didnt use it. But Viking was really prompt about getting it taken care of and getting a man out here to fix it. Ive had it for a couple of months now and everything has been great so far. We also bought the microwave and the convection on it didnt work. Because Viking dropped the ball on that one, they just ordered us a new one and sent it out instead of having the microwave repaired. Theyve taken care of us really good.

This pertains to Viking microwave RDMOR200SST over the range unit. Purchased 12/12/13, installed 12/26/13, broken 1/18/14, lasted less than a month. Being in the HVAC field, Im very familiar with many brands, reputable and not so reputable. I recently read a tech article about Vikings new owner (CEO) and it seemed very promising. Boy was I wrong and he has a quality control/customer service nightmare on his hands. I have dealt with many companies in the field and this is without a doubt the worst. $650.00 microwave and the micro switches I found in this unit I would not have used in my daughters $5 toy. Youre probably saying, Why did you fix this yourself, you voided the warranty. Have you ever seen some of these morons they call appliance repairmen? Believe me, I have and I wouldnt trust 95% of them. Problem - wife shut the door and the micro circuit tripped, reset, breaker held but the micro was dead. Dissembled (only takes 2 minutes) and noticed 4 micro switches mounted on a cheap plastic rack, one of the switches the plunger was stuck in the down position. Upon inspection, the contact of the switch was welded together. These switches are rated at 16 amps, there is absolutely no way this switch holds 16 amps, no way. This is a fire hazard and a design defect. I removed all four switches and replaced with Ormon micro switches and NO THEY ARE NOT MADE IN CHINA , they are made in Japan. If I would have had warranty service tech perform this, they would have used the same cheap factory switches and the problem would have been reoccurring and caused more damage to the unit. For all of you do-it-yourselfers out there, change all of these switches out with quality ones. This will solve the majority of your issues with this unit.

I enjoy the Viking brand, and I had already bought some of their appliances. My Viking refrigerator in the kitchen looked really good. And now that Ive gotten used to it, the quality is very good. I highly recommend Viking Refrigerators.

Viking is a good product and it looks beautiful but the functionality is a big problem. I bought a high-end oven, thinking that it would be more efficient and Id be able to get better use out of it. Instead, Im having a problem with this brand-new and expensive oven thats over $5,000 after having it for less than two months. Ive bought a lot of different appliances in my time and Ive never run into a problem with an appliance immediately. I asked my husband to preheat the oven and he had to shut it off because it wasnt turning on and there was a gas smell in the house. Also, the microwave is a little weird. The fan has two speeds but it certainly sounds the same to me. I reached out to where I purchased the oven from and they sent somebody to service it.

Gas Range model VGCC5366BSS installed Oct. 2013. Oven continually failed due to fried control module. The module was replaced over a dozen times, and during one period where we were waiting for parts, the company installed a temporary 30 range of the same model, and it failed within 2 months for the same reason. The repairman set up surge protectors, ran a new electrical circuit, had the utility monitor for electrical surges, and had us use a door wedge to hold the oven door tightly closed (the last theory was that heat was escaping from the oven and burning the circuit board). I just found out today (not from Viking!), that there is a huge recall on Viking and Brigade freestanding gas ranges (US & Canada), including my model. Go to Consumer Product Safety Commission (US), or Healthycanadians.gc.ca.

I owned a 4-burner Viking range back in 2005 and they were good. When we built our house, we tossed back and forth with other ranges. But we went with Viking once again. I couldnt settle for something else and it seemed like I was settling if I got something different. I like the different top for the broiler. We use it daily and were very happy.

Viking is American made, which I like. We have all-Viking in our kitchen, other than the refrigerator. Then, we needed a new refrigerator, so we bought a Viking. But the freezer is not working properly and it has been going on for a few weeks now. Their people already came out twice to try and fix it but they have been unsuccessful and they’ve replaced a part the last time. Other than that, the Viking reps are very nice and cooperative. We’ve got other Viking appliances that work extraordinarily well. We have a Viking oven, a cooktop, and a microwave and they’re great. There just needs to be an adjustment in the operation of the condenser of the refrigerator. I’m not happy now. I spent $10,000 for the refrigerator and I expect it to work properly.

When we bought the French door refrigerator from Viking, the interaction with the reps was favorable. The first time they came, they installed a product that was damaged and they were very good about coming and removing it. They gave me a new one because it obviously had been dropped. They got that done within a month. I like that I can control the temperature which is easy to do but the refrigerator that we got needs some work. The rubber seal that goes around the outside is not good at all. It’s folded over and not sealing on one side. The quality is fair and the door that opens down should be tighter.

We heard that Viking Ranges was one of the best but my wife and I dont feel that way anymore, and well never buy a Viking again. It was a terrible experience. We bought our range and had it over five years. Something happened to the temperature button so that we could only cook at 350 or above. They came in to fix that button and it was gonna be $1,000 to fix it.When they went to fix the button, they moved the stove and they said that on the bottom theres electronic wires that shorted out the oven when they moved it. The service people said it was a defect on the way they made them and now they make them with some type of insulator that protects the wires from shorting out. But thats not available to our range so we had to purchase another one, and we wound up getting a newer model that has that. But we had spent over $2,000 on the newer model that doesnt have a gauge that people can see the temperature on. We have to put something inside of it to see the temperature. There was also no clock on it. And It was more expensive than ours. Its ridiculous.I could buy something for a quarter of the price that I would be more happy with because weve used Wolf before as a higher-end unit in a lot of our rentals. Weve used much less expensive stuff which weve had for 20 years and we didnt have these kinds of problems. Viking is just a name brand and they probably shop out all their service and have no parts after five years on a unit people purchased. Its unbelievable. I dont know how they got their name but Im sure not from what weve experienced. Its just an oven and it doesnt do anything special. It cooks like everything else is supposed to. Name brands impress people. We could have bought a new oven from somebody else with the money we spent to fix our situation.

I was very happy with the quality of the Viking Range. I had a Viking gas range for probably 12 years, and this time, I went with a Viking induction range because my house didn’t have gas hooked up. Im still trying to get accustomed to the induction range because its different than gas. But I love the way that its easy to clean. It looks great. The control knobs and everything are really sharp looking.I would buy a Viking product again. However, I did not have good experiences with the dealers. I had been trying to buy a Viking range at least two months before I actually got to purchase it because I was already a Viking customer. Every place I went to said they were not doing Viking anymore. They said they were phasing it out. So, I was just kind of laid back and waited, and then I contacted Viking directly and tried to get information on my own. I finally went to Nebraska Furniture Mart, and they had given me the runaround the first time. The next time we went, I found somebody that would sell it to us, but they didn’t have much in stock. We had to buy just from a picture.

My sister had a Viking Refrigerator and I also chose them because my LG broke and I wanted a counter depth refrigerator, basically with the luxury of a high-end refrigerator, but not having a built-in. A built-in will run you $10,000 to $12,000, so I thought it was a good idea to go with the name Viking. It really fits my kitchen as well. The price was on point and I didn’t consider anything else because of it. The quality of the refrigerator is good, so far. It seems to keep my food a lot fresher than my LG did. However, the refrigerator door doesn’t stay all the way down in that lift. It also makes ice so fast that when you pull the door open, ice cubes fall out. It’s not a defect and it’s not such a bad thing, but its not perfect. Nevertheless, I like the handle of the refrigerator because it matches our Wolf oven. Im all about the look and I would tell others to definitely go for Viking Refrigerators. I would also tell them that I could actually go to Costco with the comfort of knowing my food is going to last.

The parts for our Viking Range are well made. The knobs are sturdy and the grates lift up so you can clean underneath. It is very functional. We use it all the time and weve been very happy with it. However, the oven is a little on the powerful side and it doesnt function as labeled. We have to turn the temperature down and reduce the cook time with any recipe that we are following. But weve learned to work with it and sometimes, its helpful if were cooking something very hot.

We moved into a new house and we got an upgraded stove from the builder’s stove and it was falling apart. The knobs were falling off and one couldn’t control the height of the flame so that got me looking for another stove. My wife’s sister purchased a Viking Range a couple of months ago and I also decided to buy one. We had some problems about purchasing in the beginning but it all worked out. My wife loves our 36-inch Viking Range. I feel good that it’s in the house and it gives some class to the kitchen. I would recommend Viking Ranges.

We had a Viking range in our previous home and then we moved and we updated our kitchen. We wanted the same appliances that we had in the other home because we liked them. We got the range, the hood, and a dishwasher. The leads broke but they sent somebody out for free within a couple of days to fix it. It was all covered. I was very happy with it and everything has been perfect since the tech came out.

My refrigerator has leaked for 10 months. I have a side-by-side freezer and refrigerator each freestanding unit, but they are mounted in together. My freezer was reinstalled crooked, and now I’m waiting to hear back from Viking to get it adjusted and installed correctly. I first reported the incident with my original refrigerator in July of 2018. It took me 10 months and 11 service calls to get my unit replaced, and many windows of times waiting for someone to come and service it as recent as yesterday because my Viking refrigerator and my Viking freezer had two different badges on them -- the tag on it that says Viking. One says Viking Professional, and it’s 2x4 inches large, and the other one is 1 inch by 2, 3 inches wide, so they dont match. They sent someone out to fix the badges, and the repairperson was not able to because of the badge that was sent. So, I took time out of my day to be home during my service window, only for him to tell me, “Sorry, I can’t do anything for you. You’ll have to call again.” I would tell others to buy a Sub-Zero instead.

My kids are cooks and they like the quality of Vikings ranges. As for me, I like both the aesthetic of the design for home kitchen and their reputation for having a solid product. We got two ranges and the quality is good. But we had some problems with the packaging of the items. A number of our items loaded from Viking got damaged during shipping, which was a pain in the butt. I dealt with Friedmans Appliance and the people there were awesome. They interacted with the Viking rep and we never had any problem replacing units or having someone come out and look at it. So we were very pleased. My favorite thing about the ranges is the quality of the knobs. A lot of times, knobs would be cheesy and chintzy. But the ones on my unit are extremely solid. Theyre also just about the right size since Im a man working the stove.

Weve got Viking for the name brand. The purchasing experience was good and everything went smoothly. The Viking dealer was very helpful too. The range I got was a builder and it looked good although I havent actually used it yet.

Im seriously disappointed in Viking. Redid my whole kitchen and got a good deal to get all Viking appliances. The fridge drawers dont stay closed. Yes we leveled it. But the worst is our stove top. The induction range stopped working three times in the first year. Had both sides replaced. Then a month after my warranty was up the second side let go again. Customer service then wanted us to pay to have a repair man to come and say it was not working. That was done and we got a 1200$ plus time estimate to fix it. Customer service was not helpful and for some reason we can not submit a complaint on the website. I now have 2 plug in induction stove tops from Canadian tire sitting on my 4000$ range that have worked well for 3 years. Dont know what to do with my range now. The only upside is the oven. That works very well.