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Viking Microwave Repairs
Viking Microwave Repairs

Viking Microwave Repairs

If you're looking for help fixing your Viking Microwave, look no further! Our comprehensive Viking Microwave repair guide will explain common issues, provide tips, and maybe show you how to repair your appliance.

For the home, kitchen and beyond, Viking manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Viking appliance repair from experienced professionals, your local Appliance Helper can help.

Preparing for Microwave Oven Repair 
Microwave oven repair is sometimes straightforward, but many problems fall outside the scope of casual home "fake it 'til you make it" repairs. A few important points: 
Don't attempt a repair if your microwave is still under warranty, because that voids your warranty. Also, why do it yourself when a professional will look after it for you? 
Always unplug the microwave before you remove the cover and begin testing. 
Capacitors can deliver a nasty and potentially lethal shock, even when the microwave is unplugged. If you can't recognize a capacitor on sight, you should probably leave any board-level troubleshooting to someone more experienced. 

Microwave Has no Power 
If your microwave has no power at all, that's actually good news because it means some of the simplest fixes may apply. To begin with, if your microwave stopped working in the middle of cooking, it might simply be a breaker (or fuse, in an older home). Check your panel, reset it if necessary and try again. If the breaker promptly blows again, there's an issue with the microwave and you should stop using it. 
A second common problem, and easy fix, is that the microwave's main fuse may have blown. It's a cylindrical fuse, usually ceramic and usually rated for 20 or 25 amps. Remove it from the fuse holder, set your meter to its continuity setting if it has one or its ohms/resistance setting if not, and test the fuse. If it shows no continuity, or a resistance of infinity or zero, replace the fuse. It's the simplest microwave oven repair, one that most people are capable of. 
Most microwaves also have a thermal cutout or "thermal fuse," to keep it from overheating. Those are a bit harder to spot but quite recognizable if you look up some images online. Disconnect the cutout from the board and test it for continuity. As with a conventional fuse, lack of continuity or a resistance of zero or infinity means the cutout should be replaced. The cutout's temperature rating will be printed on the side, and you should replace it with one of the same rating. 

Microwave Won't Start 
If your microwave has power but won't cook, it's often a problem with the door. The door's latch contains an interlock switch that keeps it from operating when the door isn't closed. If that fails, the microwave won't work. 
To test the switch, unplug it and remove the cabinet. The switch is a "normally open" type, meaning you should only get continuity when its plunger/actuator button is pushed down. With the leads of your meter connected to the terminals (labeled C for common and NO for normally open), press the switch. If you don't get continuity, the switch is your culprit and needs to be replaced. 
If the switch is working, the problem may lie with the spring-loaded door hooks, which close the door firmly, and trigger the interlock. If the hooks are worn or the springs have lost tension, they may not trigger the door switch properly. Replacing them requires disassembling and possibly removing the door. It takes some time but isn't especially difficult. 

Microwave Won't Cook 
If the microwave starts fine but won't actually cook food, the problem is very often with the magnetron. You'll need to unplug and open the microwave, and then discharge the capacitor safely to avoid the risk of shock, according to Authorized Service Appliance Repair. If you aren't confident in your ability to do that safely, you should call in an appliance repair professional. 
Once you have access to the magnetron, disconnect its wires and test them for continuity. You should show continuity of 2 to 3 ohms between the terminals. If there's no continuity between the terminals, or if there is continuity between the terminals and the magnetron's outer case, it will need to be replaced.



Related Error Code Pages:
Viking Dishwasher Error Codes, Viking Microwave Error Codes, Viking Range Error Codes, Viking Refrigerator Error Codes,

Related Troubleshooting Pages:
Viking Dishwasher Troubleshooting, Viking Microwave Troubleshooting, Viking Range Troubleshooting, Viking Refrigerator Troubleshooting,

Related Repair Pages:
Viking Dishwasher Repairs, Viking Microwave Repairs, Viking Range Repairs, Viking Refrigerator Repairs,

Related Parts Pages:
Viking Dishwasher Parts, Viking Microwave Parts, Viking Range Parts, Viking Refrigerator Parts,

Related Price Pages:
Viking Dishwasher Prices, Viking Microwave Prices, Viking Range Prices, Viking Refrigerator Prices,

Related Pages:
microwave installation near me, microwave service in my area, microwave fix near me, house microwave repair, microwave repair and service,


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Product Reviews:

WE purchased this to replace our 12yr old jenn air microwave. What a differ
WE purchased this to replace our 12yr old jenn air microwave. What a difference we love the control panel and soft lightening. Expense $$$ item but worth. We tried a 3rd party trim kit but looked awful. Ended up going w/ the Viking trim kit. Makes a huge difference.
Published: September 23, 2019
Obama
Source: bestbuy.com

Im a chef instructor and Viking is among the top brands. My choice was betw
Im a chef instructor and Viking is among the top brands. My choice was between Viking and Wolf, and Viking, hands down, won out, certainly among all my colleagues. Viking was also offering awesome sales that I felt I needed to take advantage of because I also needed a microwave. However, going through the purchase was absolutely horrific. My biggest mistake was that I went through an online retailer, Appliances Connection, instead of going through someone local. They were offering, at the time, the best price but they were miserable. They were really good at taking my money. It took several months for everything to be in stock. When the delivery was scheduled, they were supposed to give me warning but they did not and I had to rush home from work. Im a teacher so I had to have somebody cover my class because they called and said they were going to be at my house in 10 minutes. It was absolutely ridiculous. We were told that we would have their white glove service, which means putting the appliances in place and installing it but they did none of that. They left all of that plastic on that the refrigerator comes delivered with which was excruciating to get off. It took my husband and I about two hours to get all that plastic off. The biggest problem that we still have to this day is the fact that we cant get the refrigerator leveled. The bottom freezer door sometimes closes but sometimes it doesnt. If we dont shove that door in, it will sit ajar and Im very frustrated by that. I get that all of these French door refrigerators are persnickety in a way, but I expected more from Viking. I called Appliances Connection and they said theyd refund me the installation fee. But they didnt do that and it doesnt solve the problem. I had sent a message through Vikings online service several months ago but I never heard back from that. I finally had some time where I could stay on the phone and got through to Viking. I was told to call a number and theyd take care of it. I called the number and the woman was very nice. She said Id be hearing from somebody in a week to 10 days but I never did hear from anybody.I still have a refrigerator that I would like to love very much but Im not loving it so much right now. I would love to hear from somebody from Viking because Im not a happy customer. If their representative had done what they were supposed to do, it probably would never have gone back to Viking. But I dont think Vikings done a good job of having a proper network in place to make sure that customers get taken care of. These are not cheap products. I can get a crappy appliance and crummy service by going anywhere. Between the pieces that I got, I spent close to $12,000. Thats a lot of money. But I would still buy Viking products because theyre a leading brand in the industry, they have a good warranty and I love the way they look.
Published: June 23, 2021
Jean of Acworth, GA
Source: consumeraffairs.com

We love our two Viking refrigerators. The only thing my wife ever wanted wa
We love our two Viking refrigerators. The only thing my wife ever wanted was some type of outside water and ice. Other than that, Viking has great quality products and great service. Recently, our microwave door would not open. We had a Viking service guy out and hes great. We dont even have to be at our house. He has our code to get in. Hes having to order parts and that microwave has only been installed for less than six months.
Published: March 2, 2022
Terrell of Santa Rosa, CA
Source: consumeraffairs.com

I Upgraded our New home by Purchasing All Viking Appliances which was quite
I Upgraded our New home by Purchasing All Viking Appliances which was quite an Expensive Upgrade!! Terrible products!! The microwave had plastic covered controls on the front that within a year wore out. You could see fingerprints marks on the frequently used numbers, it looked terrible!! The microwave burnt popcorn even when you used the ‘popcorn setting’! Within a few years (after the warranty expired) it stopped working and I had to have it fixed!! The other appliances were just as bad! Don’t purchase Viking Products!!!
Published: July 4, 2019
Marie of Livermore, CA
Source: consumeraffairs.com

I own Viking Professional cooktop, microwave, double oven and refrigerator
I own Viking Professional cooktop, microwave, double oven and refrigerator with bottom freezer and love all of them. The cooktop is the best 4 burner that I have ever had and the oven bakes everything perfect. The refrigerator had only one problem and that was a recall, on the door hinge which was replaced. I have had them in the home since 2005.
Published: July 23, 2017
Toni of San Clemente, CA
Source: consumeraffairs.com

Ive known all my life that Viking is a good brand. They had a pretty conven
Ive known all my life that Viking is a good brand. They had a pretty convenient package at Pacific Sales and their people are very professional. We are renovating and so there was a refrigerator, washing machine, microwave and two other items that all had matching faces, so we decided to go with that. The pull out ice tray of the refrigerator is pretty cute. There are little hiccups with the fridge but its quality is good.
Published: October 14, 2016
Amelia of Newport Beach, CA
Source: consumeraffairs.com

Our Viking Microwave that we purchased 2008 has blown a hole in the bottom
Our Viking Microwave that we purchased 2008 has blown a hole in the bottom of the microwave. I contacted three representatives from Viking, including the West Coast Office president, Bob Woods, who could not help us. We took numerous pictures and e-mailed them to him. He then talked with their engineers who had no idea what happened. This is supposed to be a top of the line product. I am extremely frustrated that I have been given the runaround with no answers. Our appliance repairman (Executive Appliance) said he has never seen anything like this, as the bottom of the microwave is metal. My husband and I live alone and are in our late 50s and do not put anything exotic in the microwave, so this is not an issue. PLEASE HELP!
Published: August 7, 2014
pam of Newport Coast, CA
Source: consumeraffairs.com

Viking Built-In Convection Microwave Hood - I have owned this appliance for
Viking Built-In Convection Microwave Hood - I have owned this appliance for less than 5 years and it is already inoperable. The machine started buzzing and burning. A repairman told me that it has defective parts. Nothing caused by us. Total cost for the repairs is $576. The warranty states that only one part is covered for 5 years - of course, not the parts I need. The company (Viking) wasted a lot of my time only to state the same, Sorry, not covered. Frustrating. I could have bought a $50 microwave from any big box shop that would probably still be working today. Viking is supposed to be top of the line. What a joke.
Published: March 28, 2013
Sonya of Redondo Beach, CA
Source: consumeraffairs.com

Viking fits best in my existing kitchen. It’s easy to use and it looks ni
Viking fits best in my existing kitchen. It’s easy to use and it looks nice in the kitchen. I like the broiler and when I had a problem with the microwave they replaced the door right away. So far, everything has been good. So get a Viking.
Published: September 18, 2018
Ronald of Seaford, NY
Source: consumeraffairs.com

We purchased the DMOC in 2007 (no longer available). Beginning in 2009 the
We purchased the DMOC in 2007 (no longer available). Beginning in 2009 the problems began. First, a fuse. Then the wiring circuit was bad, followed by the door switch which was faulty.. was repaired. Then replaced a fuse again (same one), and it quit again a week ago. We called the Viking Southwest President and spoke with him. Unsympathetic, unapologetic, he informed me that microwaves only have an anticipated lifespan of 6.5 to 7.5 years - the 10 that we have read about! He stated he would get the record of repairs from their authorized service company (whom we did use!) and he would get back us. No call back. We called again and left a message 4 days after our initial conversation. No call back. Today, a new convection microhood from the competition was installed!
Published: August 1, 2014
Georgia of Marana, AZ
Source: consumeraffairs.com

Viking products are pretty low-tech and this microwave is just as intuitive
Viking products are pretty low-tech and this microwave is just as intuitive as others I have owned. Heats well, which is what you want in this product.
Published: August 23, 2019
Gerg
Source: bestbuy.com

In Memphis, a lot of the really nice and elegant restaurants choose to use
In Memphis, a lot of the really nice and elegant restaurants choose to use Viking products because of their quality and service. I purchased the Viking products from one of their suppliers, Metro Appliances, out at Jonesboro, Arkansas. The salesperson was great to deal with. He was very positive, upbeat and promotional for Viking and all other varieties that they’re carrying. That was a wonderful experience. But upon receiving my brand-new kitchen suite, the refrigerator had to be repaired instead of completely replaced. The doors were out of alignment and will not be fixed and upon the receiving my ice maker, it didn’t work and had to be completely replaced. I have had issues with my refrigerator going out already. I had to wait over a two-week service while all of my food was spoiled.Also, I currently have a problem with my microwave where the screen has gone out. I have already waited a week and a half and have yet to see the first person come and see what the problem is. I’ve made phone calls and chased all of these people around and I get very poor service for a $25,000 kitchen suite, professional series. But that’s the way they choose to run their business and promote their products and services. I would have been better off going with Whirlpool or Maytag.
Published: June 6, 2017
Stacie of Wynne, AR
Source: consumeraffairs.com

Viking makes very good appliances. Haven't had any major issues with i
Viking makes very good appliances. Haven't had any major issues with it. But their warranty is excellent. For some reason the door mechanism wears out and has to be replaced every 4 to 5 yrs. Service tech will replace it in about 30 minutes, no charges.
Published: July 16, 2019
Joe of Ozawkie, KS
Source: consumeraffairs.com

Admittedly I am an appliance snob. BUT I will not purchase an appliance jus
Admittedly I am an appliance snob. BUT I will not purchase an appliance just for the name. It needs to work well. I want to get my money's worth. This microwave is by far the best microwave that we have ever owned. We have had it for a month and everything we have cooked, warmed up or softened in it has been perfect. There aren't the usual hotspots that are in most microwaves. Even microwave popcorn is fluffier and has fewer un-popped kernels than our other microwave had. I truly LOVE this microwave!
Published: September 23, 2018
PoshestMama
Source: bestbuy.com

There were a couple of things that went bad and we called Viking. They came
There were a couple of things that went bad and we called Viking. They came and fixed it. One thing was the installation. When the tech put the microwave in, there were some side pieces that they had to fit in. They didn’t put it in and we had to complain a lot.
Published: August 15, 2021
Fredrick of Washington, DC
Source: consumeraffairs.com

We moved into our brand new home in July of 2015, and we purchased all Viki
We moved into our brand new home in July of 2015, and we purchased all Viking. Stove panel went out twice in first month, refrigerator and now microwave panel. Very dissatisfied with length of time we waited for the parts over a month and we are in warranty default.
Published: February 10, 2016
Cathy of Boerne, TX
Source: consumeraffairs.com

My Viking microwave display stopped working requiring me to replace the ent
My Viking microwave display stopped working requiring me to replace the entire display. I would not recommend ever buying Viking. They are expensive to buy, expensive to repair and are not built with quality in mind!
Published: September 24, 2021
Scott of Davidsonville, MD
Source: consumeraffairs.com

We bought a new house with all new Viking appliances. I was excited as Id a
We bought a new house with all new Viking appliances. I was excited as Id always heard good things about Viking. Never will I have another Viking product now that I have actually experienced the quality, and have dealt with their customer service department. As for the microwave, it was only five years old when it caught on fire. Enough said.
Published: September 13, 2014
Victoria of Portland, OR
Source: consumeraffairs.com

The microwave LCD screen went. It is sad a brand like Viking makes an infer
The microwave LCD screen went. It is sad a brand like Viking makes an inferior product. The service visit and the repair cost is more than a new microwave. I wish they made a better product or at least had a better warranty...
Published: September 12, 2018
Rob of Oak Park, CA
Source: consumeraffairs.com

The built-in microwave is just one year old (I moved-in in 12/2016) and the
The built-in microwave is just one year old (I moved-in in 12/2016) and the panel light is getting dimmer and dimmer. When I called Viking technical support they said the whole control board has to be replaced. And it is out of warranty. This microwave has been used less than once per day.
Published: April 3, 2018
Charles of San Francisco, Other
Source: consumeraffairs.com

I was looking for refrigeration, and I was doing renovations. I went online
I was looking for refrigeration, and I was doing renovations. I went online. I had wanted to upgrade from what I currently had, which was the JennAir Professional Series. I wanted something on the Wolf or Viking line. I did not go with Wolf because I could not afford the Sub-Zero Refrigerator. So, I decided to go with Viking. I looked at the reviews. I had ordered it from an appliance shop. Then I went to Ferguson Showroom to see what it looked like because the appliance shop didnt have a display. I knew it was looking like what I wanted it to look like.When I went to Ferguson, they didnt have any Viking on their floor. The salesperson said, “You know what, Latrina, I wish you would have came to us first because our customers had so many problems with Viking. We had to take it off our floor as display items.” I said, “Well, frankly, I wont have these problems.” So, I got the product. But I couldnt have the contractors in because of COVID, so I had the products here for a while. So, they installed them, and now its about the eighth month. My microwave already went out. The refrigerator handles are not so nice. The guy who came and fixed the microwave also had to tighten up the handles. At the top of the refrigerator shelf, you can set it to different levels. At the very top, it’s freezing my food. I cant set it to go any lower than the level that it’s at. Viking needs to revamp.
Published: April 16, 2021
Latrina of Oxon Hill, MD
Source: consumeraffairs.com

The unit that I have has the 18,000 BTU gas flame cooktop and the infrared
The unit that I have has the 18,000 BTU gas flame cooktop and the infrared broiler is super strong. But recently, the front right burner will take a few seconds to fire up. Also, weve been waiting for a couple of weeks now to get the mounting bolts for the microwave. We had our kitchen remodeled and the contractor demolition team cut through some bolts.
Published: April 5, 2021
Jim of Maple Valley, WA
Source: consumeraffairs.com

Viking Refrigeration is supposedly one of the best brands in the market and
Viking Refrigeration is supposedly one of the best brands in the market and my wife likes them better than the others. I’m a hundred percent satisfied with the quality. We had issues that I didn’t expect because of the price of my refrigerator but I’m not gonna say it’s a bad or terrible refrigerator and they replaced it so I cannot complain at this point, although this is mostly what I feel should not happen. Our Viking refrigerator is huge and the freezer is on the left side while the refrigerator is on the right. My wife, three adult daughters, and I are very careful at home and don’t beat up our kitchen appliances. But the drawers are breaking apart and the shelves and door shelves were disintegrating which is really weird and that I would not expect from a refrigerator with a price tag that Viking has. I assume they crack with the cold. I was very surprised and I really expected a little bit more. So I called the warranty and they sent me new ones.I had an issue with a microwave that Viking ended up fixing, though I wasn’t happy at all with the first company that came. Then I had another issue with a cooktop and the company that came to do the repair was very good. When I buy appliances with a price tag of Viking, I expect their life to be longer. The problems we had are not terrible and would not keep me from buying Viking again in the future, but I was disappointed that I had much more issues with the microwave and cooktop, that I did not expect with luxurious appliances such as Viking.
Published: July 21, 2016
Fabio of Davie, FL
Source: consumeraffairs.com

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