I was in real estate for some time. I’m into remodeling and I love interior design, so I’m aware of Viking Refrigeration. We just redid our entire kitchen and put all new Viking appliances, everything from oven to a huge cooktop to the refrigerator, downdraft, the dishwasher, and I am not overly pleased with the refrigerator. I called Viking directly and they sent somebody out and repaired a couple of the things that were wrong with the refrigerator. But the main problem that I still have, which is something that I need to make another phone call on, is the ice maker. The refrigerator is a French door with an under mount freezer and when I pull open the freezer door, the little metal handle that comes down to regulate when the ice maker is on and off almost rakes the ice. And so, it all falls out through the back of the freezer. I have to literally army crawl and break my arm to get my hands at the back to clear out the ice that’s fallen at the back on the floor of the freezer or else the freezer door does not close properly. I wonder how many tens of thousands of dollars did I spend on all those appliances. I should have gone back to my GE Profile. I’ve been really disappointed.

The last one I had was a Viking Range. We had it for 18 years and it finally kept locking and wouldnt open so we couldnt keep it because it was really a nightmare. The company that sold me the oven at the store were responsive but they said they didnt service them. They gave me the numbers of some Viking dealers and nobody called me back. I kept contacting Viking directly and it took a long time. Finally I had to call the dealer back and say, “Look, you gotta help me here.” And they did. They found me somebody to service within the area. It was great but Viking itself is hard to access. They need to be more user-friendly. Getting treatment for the one that was broken and wouldn’t open was impossible. We got a new one because it was the only thing that fit into the space that we have on short notice because I was giving a party for about a hundred people. However, I wanted something that was easier to clean and the stove top is awkward to clean. Im getting to the point where I care less about aesthetics anymore but convenience.

Weve had problems with every single appliance that weve purchased from Viking. The refrigerator has been making a weird noise. We had the guy come today to look at the noise and he couldnt figure it out. On the stove, two of the back burners would only light up partially and they take 10 seconds to fully light up. The guy looked at that too and cleaned some stuff up. The back burners are working a little bit faster but theyre still on the slow side.When we got our dishwasher, the motherboard was broken and we had to have a brand new one because when we turned it on, it would continuously run. The timer would not count down regardless of what cycle we put it on. Im not fully happy because of all the problems weve been having. But the problems have been addressed and looked at. Im a little worried that the two-year warranty isnt going to cover everything because of what weve already experienced.

I purchased a brand new Viking Stove and Refrigerator in 2005. I had problems with both from day one. I have spent a few thousand dollars in repairs and again my stove is not working and my refrigerator is falling apart. I would never go near Viking appliances again even if they were free. Such poorly made appliances.

There appears to be a design flaw with the oven Ignitor to the burner assembly of the 30 Viking oven stove. I have had now 4 service calls in 7 months. I purchased from ABT with poor response.

This is my first Viking Range. Granted, it’s one of the lower end models, but still not cheap. I was very disappointed with the incredibly loud vibration noise made by the convection oven. Repair/ motor and fan replacement was unsuccessful. Seems it’s the back vent that vibrates? Not the fan. Still can’t use when I have people over because it’s in my “open concept” kitchen. One knob had to be replaced because it stuck and I couldn’t easily turn off the burner. This all in the first month of use... not what I expected from Viking.

Weve been using Viking appliances for eight months and so far they have been okay. However, the oven was not working properly, which was a little disappointing given that it was brand new. We had it fixed and the guy who came out was good. I didn’t realize the appliances were registered, so when I needed someone to come out quickly to service the oven and I did the registration online, I needed to wait because the people that needed to accept the registration were gone for the day. It was a little disappointing that there wasn’t an automated process or extended hours because appliances are important and if they don’t work, its hard to wait.

The Viking range is a great product and most of all, they have great customer service. I had some problems with the first Viking range from the beginning when we bought it. But things like that happen and the way it was handled was very good. Overall, the experience in terms of the customer service, getting everything done and changing the range was excellent. They listened and paid attention to the problem that I told them we had with the range. And they acted on it. That aside, the quality is very good. I like the style and the look of the product and my favorite feature is the oven. I did not have the convection oven before and I like that I can have both features now, conventional and convection, as well as the different settings. Whenever I cook or bake, it comes out better.

We had to replace our six-year-old Viking which was in our house when we bought it. Only another Viking would fit in the hole for the fridge. We got a new model and it has been great. The company that brought the fridge out did a fantastic job. We like the lights inside which are really bright. Its also a lot quieter than the old Viking we had. It also has sliding drawers on it that you’d touch and they just shut on their own. One time, we called to talk to somebody at Viking about the warranty and my wife said that went really well. Overall, the refrigerator we have is very nice and were really happy with it.

Ive had a great experience with Viking. The quality of their products is very nice plus I really like their sales guy. He was very helpful and he really sold me on their products. The delivery also went well. I like the way we can add panels in the refrigerator. It looks like our cabinetry.

We had a Garland in a big farmhouse 45 years ago, then we moved to Viking about 30 years ago. Its an upgrade cause Viking has the burners. This cant leak all the crud down around the burners, so this is much better. However, purchasing it was terrible. We were getting ready to do our renovation, and my husband had to spend quite a bit of time tracking things down. Our stove has just been installed and we love it. Its our second one and its beautiful. Its a good solid stove.

We wanted to have a nice Viking refrigerator as we thought it would be better than its competitors. I like the idea that when you open the door, it has the temperature and all of those little controls. The first thing we didn’t like about it was that it didn’t have a water dispenser on the inside or the outside but that hasn’t proven to be a big problem. Another issue is that when the ice falls into the bin, it’s pretty loud. My wife has more issues with it. One time there was some kind of leak and all the ice melted together. We had a nice relationship with the dealer except that when we got the refrigerator and found out there was no water dispenser, we called them and he never called us back. After a while, we just got used to it and I was disappointed in that. He was a good friend when we were buying from him but after we bought it, he didn’t wanna be bothered. But overall, we’re happy with the refrigerator and we don’t have any big deals about it.

Poorly constructed. Gas ignition/temperature control does not work and has never worked. I purchased my range in 1997. Since then I have replaced the bi-metal gas valve 5 times and the two bake igniters 4 times and broiler igniter once. At present the right burner does not go on unless the gas valve is tapped manually with hammer or butt end of screw driver - so looks like the igniter or gas valve or both are no good again. Also, the oven door never closed evenly, leaking heat. It leaks enough heat to have burnt the exterior finish off the door. One of the oven door hinges has been broken for ever. The oven temperature is always inconsistent. The control knobs, since new have been loose with a lot of play in them. The oven floor is deformed/cracked from the heat of the burners. The wall panels are loose and sloppy and impact the sliding in and out of the racks. Viking does not offer, never has offered support, but rather will refer you to a service tech that does not understand how to get the gas range to operate properly. Dont buy it.

I've had this fridge for nearly 11 years and have had no problems. Because I love to cook, it's great to have such a large fridge which easily holds enough food for whatever I want.

We were replacing a refrigerator that was a certain size and Viking was the only thing we could find that would fit without having to redo my cabinet. There was a line or a seam that was in the door panel when it first arrived but it has already been replaced. The ice maker is terrible. Its a very rickety metal bar, whether you put it into on or off mode. I was so afraid to move it because it looks like its gonna break because it doesnt look like something that would be your on/off. It doesnt keep making ice until its full and it barely makes any ice. Everything in my freezer has an icy snowy look on it and anything you put on the top shelf on the left side of the refrigerator freezes. So, we just put a set of water bottles up along the left-hand side of the refrigerator and the top shelf. Weve had it for five weeks or so now because I kept thinking that there was something set wrong. The repair guy thought it could be the steel gasket that goes around the door that suctions on when you shut your refrigerator door. He put a new one on to make me feel better because the only way that I could have frostbite on my stuff is if some air was getting in there. So, theres a whole brand-new gasket installed on that that has nothing to do with it.I reached out to Viking through Friedman’s which was where we bought the refrigerator. Im trying to make the lady who I bought this from figure this out. She got whoever to come and address whatever issues that Ive had so far but the thing with the freezer hasnt gotten any better. They just said it was fine but it’s not. Everythings not being frozen at the right temperature. This refrigerator was the price of a car and its terrible. Its over $14,000 so, I am as unhappy as can be. I cant even believe a refrigerator costs that much in the first place. Then, to think that weve barely had it and its already like this, whats it gonna be like in a year from now. Refrigerators should last 15 years. I had the one that we had before for 14 years. I had it from the time we built our house. In the purchase of getting this Viking refrigerator, I was excited because they said that it was gonna come with a free dishwasher. The dishwasher is even worse than the refrigerator. Its so bad. I dont put things in there with gobs of food on them, but you have to wash them perfectly before you even put them in the dishwasher, because it doesnt get anything clean. Both of them are terrible and Im so regretful. Between the dishwasher and the refrigerator, this Executive Appliance, who Viking uses to service issues when you first buy something have already been here four times. So, I dont know what else to do.

I was putting in a high-end kitchen and purchased all Viking products. Theyre industrial feeling. I like the size and capacity of the refrigerator. I also like the way it looks and the ability for it to be built into the kitchen. However, Best Buy managed to make the experience very difficult. There was a significant delay in a lot of the products and they couldnt figure out how to get updates. I ended up finding the 1-800-VIKING number and calling them directly to find out what was going on. I got updates myself because Best Buy acted like their hands were tied in the process.Then Viking doesnt have support and service in my area other than Best Buy to install it, which makes the experience poor. So, even when I got my refrigerator installed, Best Buy acted like they werent gonna be able to do it. They gave me a hard time about it ‘cause I didnt have cabinets in that they wanted. I had to escalate it just to get them to install it. It was so troublesome. I had the same issue with the hood for my range. But Best Buy ended up compensating me by giving complimentary five-year warranties on all my products. They also gave me a free range for about three months during the delay of the range from Viking because the delivery deadline was so different than what they originally communicated to me. They redeemed themselves, but it doesnt change their inability to deal with the process during the process.

I have had my Viking built in side by side for one year -- I chose Viking thinking it was a quality product. It is NOT -- the items on the top shelf the refrigerator ice up, the items in the freezer frost up and at six months a new part had to be installed in the freezer compressor. It was defective and froze the whole compressed up -- we had to move everything to a cheap Kenmore freezer which has worked for years to keep until the part came in and the repair was made. Now 3 months later it is doing the same thing. This is either a defective unit or Viking is making junk and charging a lot for it. Next step for us is to demand a replacement for this side by side and if they wont do that we will sue for a refund! Sad that this brand has become junk!

My house already had a couple of other Viking things. I was matching them, and I purchased a Viking refrigerator. I love it. Viking is known for the ovens, which are stainless steel and really sturdy. It can take a beating whereas I gotta be a little more careful with the fridge. I have three kids and if you have a kid, they should come with a handy man. These kids slam up around and they pull on doors too hard, and break stuff left and right. Stuff should really take a beating and be able to take a beating. We got the fridge four years ago. So its a good product.My Viking fridge looks great, and it matches. So, overall, it gives value to the kitchen in the house. I am happy with the purchase. Its not expensive, which is why Im glad. I dont mind paying more, if you call them and theyre really responsive like they were when something happened to it. An internal fan conked out, I called the retailers but they were not too helpful. When I called Viking, they were really helpful. So, if there will be an issue again, I would call Viking direct.

I have had friends who’ve had Viking and Im in the design/decorating business so Im familiar with them. Everything so far is good. When I first bought a Viking, there was a hitch with the broiler but they came out and the lighter thing in there was defective so they swapped that out and it seems to be working. I love my stove and my ovens. What I have baked in there has been amazing. Its quite a machine.

Th experience with Viking has been good so far. The silver is fantastic but it’s funny how things are made nowadays. The old Viking stove was a lot heavier and solid compared to the new one. But the stove works great and I have no issues with it. When it first came out, they had to come and fix the seal on the front glass. During manufacturing, it was smooshed and not done right. But they fixed it quickly. I like how quickly and evenly the range cooks. But in trying to clean it up, I take the grates on and off and I noticed that the shiny part that’s the top of the stove scratches super easily. My last one didn’t do that so the coating isnt as good as it used to be.

We just got a new home here in Denver and they came with Viking appliances. I like the use of the gas range and the fact that I’ve got not only the four burners but the central burner too which is used for keeping things warm. We’re just beginning to use the stove a few times, and the refrigerator is in constant use. I had a bit concern though because we weren’t getting any ice. The problem was, it wasn’t hooked up properly. I had a representative come out here and turn it on and make sure it was hooked up properly. Otherwise, everything’s fine.

Side by Side 29x79 Professional Viking Fridge and Freezer - Top of the line price and look. Worked well for three years and has been downhill since. Ice maker broke in freezer. Drawers split and fell out in fridge. All fixable until the seal started to tear on the door which as you would imagine, if not working properly it doesnt hold in cold air and temp rises. We ordered not one, or two but three times, went back and forth with Viking and three different appliance repair guys. Final analysis is that Viking no longer makes same seal and the replacement seal DOESNT FIT! IT DOESNT WORK! We have pulled our hair out trying to find someone whose fridge maybe blew up or fell out of the back of a truck just to nab the $100 seal from original fridge and have it snapped in 10 minutes. It is a CRIME that a manufacturer makes a 10K unit and then cant provide basic replacement parts and therefore deems the product obsolete.

We researched Viking and Wolf, and we decided to go with Viking. The sales rep at Best Buy kind of talked us into it when we went and started pricing out and looking at all the different merchandise. Then when we heard that we could get a 5% cashback by purchasing them, that was the determining factor. The look of our Viking range is stunning. We love how it cooks everything evenly. We bought the range and we bought the French wall oven. We like both of them. Weve been trying to clean the wall oven and we are a little confused on that because you put water because it’s a steam clean, and it’s just different than what were used to how an oven cleans. My husband put some water in it and then turns it on to self-cleaning. It just didnt clean as much as we thought. We bought the hood, the range, the wall oven, the microwave and we have been waiting six months for a fridge and freezer that we purchased as well. But I left a message this morning because I have not received any of my rebates when I went online and did all that. I called at 9:00 and I chose mountain time because we live in Colorado, and they said that they were closed, but it was almost nine oclock and I havent heard anything back. They have not returned my phone call, too.

I love the stove. It cooks fast. The quality is good and Viking has always been good. But the ordering process was a disastrous nightmare. Viking should not ever let Best Buy sell their products again. I totally understand that there’s a shortage of product and people to build product. But Best Buy ordered it for me, initially, then they canceled the order, then they triple billed me. I was paying $18,000 for the stove at one point. Then, come to find out, it sat in their warehouse for two months. Then they shipped it and brought it, but they brought the wrong one. They ordered a propane stove instead of a gas stove. I had to pay somebody to come in and put the conversion kit in. It was disaster after disaster after disaster.

Our Viking refrigerator is fine. I’ve only had it for two months, but I found that I’m having to figure out where to put stuff. It seems small inside. I dont know if I would repurchase another refrigerator like that because of the compartments. If you have very tall things like milk and wine, it really makes it hard. You can take out the other shelves, but then you have no place to put stuff. And this is my first thanksgiving, and I’m really dreading to figure out how I’m gonna put stuff in the refrigerator. I’ve emptied everything out of the little vegetable things to put my dishes in there. Also, I haven’t figured out how to clean the outside of it yet because it seems like I’m always messing with it. Overall, compared to other refrigerators, our Viking is kinda cumbersome to me, but I’ll figure it out.

We have Viking in other parts of the house and we like the size, warranty, and price of their refrigerator. So we went online, got paperwork on it and had a very good experience with them. Their reps have been able to help me over the phone and they have great service. We like the refrigerator and its quality is great so far.

My wife got this unit thinking we were upgrading from a Samsung. To my surprise this unit was horrible. Forget about the fact of how small it was, but if you put eggs next to the ice maker you ended up with frozen ones!! Since this was a French style with the split doors we were blessed to have our jarred fresh garlic freeze when the unit was set at 40 degrees. After the technician came out the second time he told us that this unit with the Viking name was in fact either a Maytag or a KitchenAid. Nice!! Im off on a mission to purchase a Sub Zero - never to buy Viking products again!!!

Viking has quality in its name and it was on sale at the store so I bought a stove that is a combination convection and a radiant oven. The quality of the construction is good and the oven works well, but the durability of the trim and details is poor. The grates have a little rubber piece that plugs into the bottom of it that separates from the range-top that it sits on and those have started falling out. I called Viking and they said that those were only covered by a 90-day warranty. I was pretty displeased about that. I talked to managers there and they wouldn’t stand behind their product so it left a pretty sour taste in my mouth. I thought that they needed to take this seriously. I was shocked by their willingness not to stand behind the three months when this company has such a good brand reputation. And no one seemed to really care about it. I never felt that they were really well tuned in to the customer.

We heard that Viking Ranges was one of the best but my wife and I dont feel that way anymore, and well never buy a Viking again. It was a terrible experience. We bought our range and had it over five years. Something happened to the temperature button so that we could only cook at 350 or above. They came in to fix that button and it was gonna be $1,000 to fix it.When they went to fix the button, they moved the stove and they said that on the bottom theres electronic wires that shorted out the oven when they moved it. The service people said it was a defect on the way they made them and now they make them with some type of insulator that protects the wires from shorting out. But thats not available to our range so we had to purchase another one, and we wound up getting a newer model that has that. But we had spent over $2,000 on the newer model that doesnt have a gauge that people can see the temperature on. We have to put something inside of it to see the temperature. There was also no clock on it. And It was more expensive than ours. Its ridiculous.I could buy something for a quarter of the price that I would be more happy with because weve used Wolf before as a higher-end unit in a lot of our rentals. Weve used much less expensive stuff which weve had for 20 years and we didnt have these kinds of problems. Viking is just a name brand and they probably shop out all their service and have no parts after five years on a unit people purchased. Its unbelievable. I dont know how they got their name but Im sure not from what weve experienced. Its just an oven and it doesnt do anything special. It cooks like everything else is supposed to. Name brands impress people. We could have bought a new oven from somebody else with the money we spent to fix our situation.

My wife uses our Viking range most of the time. The quality is excellent. For the last couple of months, the installation was incorrect but we were happy with the qualities and everything has looked professional. We have no issues at all so far.

We have the built-in side by side Viking Refrigerator since we purchased our home new in 2007. The water dispenser never shuts off and anything on the top left shelf of the refrigerator freezes. The ice maker has no stopping point and fills the drawer until you cant remove it. The water dispenser stopped working a week ago and now doesnt make ice at all. Absolutely the worst refrigerator we have ever owned.

I’m not happy at all with the microwave and refrigerator. The refrigerator has caused us problems such as freezing things. I had the maintenance guy come out five times and we had to get extra parts, but it’s still not fixed. This has been going on since August when we moved in and it’s now the end of January. So we’ve been dealing with this for six months off and on. We would like a brand-new fridge but I don’t know if Viking is going to do it. There still the one-year warranty. The only thing I was really happy with is the stove. The oven has been okay but it doesn’t heat up very quickly.

I dont know how this company is still in business. I purchased electric range early this year. At some point we damaged glass top of the range and ordered a replacement back in May. Today is October 14th and I sill didnt get it. Ive been given different dates on when glass top should arrive and any time the date comes there is always an issue. Bottom line. I WILL NEVER EVER IN MY LIFE BUY Viking, period and advise anybody who is thinking of purchasing any product from this banana company think again.

Bought two Viking refrigerators in 2006, started using them in 2007 and encountered major issues while still under warranty. We just replaced the door gaskets for the third time at a cost of $700 (parts and labor) for one of the refrigerators, but we totally needed them replaced because they ripped apart and refrigerator door would not seal. So far we had replaced: bottom set of fans, gaskets, computer panel, ice maker, and door hinge. The refrigerator freezer unit door still swings open by itself, always have to hold on to it otherwise it can hit person behind, which happens. Interior plastic bins all show signs of cracks. Water evaporating fan has stopped working on one of the units. Water breeds mosquitoes unless you clean tray by removing from panel screws.Today, second time in the past month that the unit started beeping because freezer and fridge temperature reached high temperature, meaning refrigerator stopped working because unit iced over inside. We emptied out the unit and will let all ice defrost for two days and then hope it works again. I will never buy another Viking product of any kind again and truly hope they go out of business.

Ive known of Vikings brand reputation for 20 years and although I was looking at a few others, Viking had a better price point for entry. However, the dealer didnt set expectations of timeline for delivery very well and the project was contingent on that so we could build countertops and finished cabinets. It had taken a couple of months to deliver the products, which was longer than the three to five weeks reported on their website. It forced us to live somewhere else for a couple of months so that was not good and we wouldnt do that again for sure.Afterwards, we wanted some minor adjustments done so we called and had somebody sent out right away. A lot of times, thats undervalued because I could have voided the warranty if I had a local repair shop come and fix it. But Viking made all the final adjustments and thats a huge benefit of the product. Its the best takeaway so far as that service aspect and after using the range for four months, the quality seems great too.

We renovated our entire kitchen through P.C. Richards and we purchased Viking through them for our cooking range and I like the look of it. I was supposed to contact them because of two things. One is I was very disappointed aftermarket that I couldnt get a grill pan. We have a lot of company in our summer house and we cook a lot of eggs and bacon. I want a grill like the grill top that I could just put on. I called when we first got the range last year and they said theyll be coming out with it. I called again this year and they still havent. The second thing is one of the burners got defective. It leaks, so we cant use them. It shoots up flames that could cause a fire. When you put it on low and then high, there are flames that really come out of it. But, other than that, were very happy with our Viking Range.

I had some problems with the Viking refrigerator. It had a leak. The man that came out and fixed it said that it was made by a different manufacturer. I have some problems with them in that the handles become loose all the time on the whole entire set of appliances. Ive had to have somebody tighten them up three times. They got a problem with the quality of the handle. I also thought the price was a little high.

The range is expensive, but you get what you pay for. So, Im very happy. I love the grill top. The Viking range works great, but it doesnt have a couple of key features. There are two things that I would love to see incorporated into the range. One, theres no clock, which makes me a little bit crazy because I’m obsessed with time sometimes. Two, being able to program the oven. Theres no programming feature. With the old oven I had, you could put something in the oven and program it to start baking in an hour or two hours. The range is a professional system and it’s designed for professional kitchens. So maybe some of those retail-oriented features dont come in that model. But it would be good if it did.

I do a lot of cooking and I wanted a range thats really good. I ran into Viking on the internet. And then, I went to appliance stores to look for them. I got one and I love it. My Viking Range cooks so much faster than whatever I had before. I got the one that has the gas on top, because I want a gas range. I like the electric below and the roll out shelves that has it in there. Theyll pull out heavy stuff. I like the fan and our only trouble was when we tried to hook it up, the gas hook up was not in a very good position. The guy that we had here to work on it had to add to it, because the pipe for the gas did not come out the back. And then, he had to build a pipe up higher because I dont have gas on the bottom. The fan blew out, so we had to have somebody come back in and they didnt have service people around us. We had to wait about a month to get a new fan for that bottom part. But they were really nice when they got here. They adjusted my burners for me.

We’re on our second Viking refrigerator because the first one failed after approximately eight years. The newer refrigerator which we got last year is operating great. It has not had the same problems at this point but having to replace a Viking after eight years, Ive never had that kind of circumstance with any other refrigerator brand. There are some parts that get frozen then they start to melt and leak in the refrigerator. They dont go out to the drain. There is this freezing thawing process that is part of the regular refrigeration process but the pathway for the melting gets blocked up. It gets frozen too so the water accumulates in the bottom of the refrigerator. That had happened a couple of times.Ive had problems with a variety of Viking products from double ovens to the refrigerators. I have two homes and I have full suites of Viking appliances in both kitchens. I’ve not been thrilled with them. Viking is overrated. They have a cachet but their performance and reliability do not live up to that cachet. There are lesser prestige brands that perform better than Viking.

We purchased our Viking 48 built in in 2005 and during the next two years, had (11) service calls to either fix the ice maker or the temperature control module. The ice maker never functioned properly and we finally replaced it at a cost of over $550. Their service rep. actually argued and yelled at my wife on the phone because the item was out of warranty. How in the hell can any company stand for that type of customer relations and expect people like us to recommend their products?? But there is a light at the end of the tunnel and there are some companies that still know the business of good customer relations and that is Wolf / Sub Zero. Point in fact, my double oven control unit went out. We called the Wolf service center and asked them if there was anything they could do for us to minimize the cost of replacing the module at $760.00. They immediately said that they would waive the cost of the parts but we would have to pay a service fee of $125. DONE DEAL. By the way, the unit was ten years old. I tell this story to everyone who will listen, perhaps Viking will, someday. To be fair, I did find out that there was a recall on the refrigerator door pins that could break and the door could fall off. I called and they were very nice and will cover the replacement costs and parts 100%, which they should on any safety recall.

Ive had my Viking range for about four months now and it has been good quality.

I unfortunately bought a Viking gas range from the local dealer Warner Stellian since the Wolf range I wanted was on indefinite backorder. This range has proven to be the worst gas range I ever had the mis-fortune of owning. Absolute piece of junk nothing but problems from day 1. Oven door that doesnt lock in cleaning cycle, spark modules and ignitors that dont work, door hinges that break, etc, etc. And forget about getting ANY satisfaction from Viking you call they ignore you and treat you like your stupid. I recently bought some much cheaper GE appliances for my mothers house in FLA and they performed flawlessly and at 1/4 to 1/3 the cost of Viking P.O.S.I think Im not alone see the other reviews on this site and they are all very consistent and UNHAPPY. DONT fall victim to the hype and salesperson B.S. Save your money and buy ANYTHING other than a Viking! Overpriced, poor quality, non-existent customer service, expensive hard to find parts, lousy, pathetic customer service from the manufacturer. Other than all that, youll love them...

In our old place, we had Wolf and we really liked it. When we moved, the new house had a Viking stove. We looked into changing the stove to a Wolf, but my husband did some research and realized that Viking is a really good, reputable brand. When we looked at the appliance store, we saw the fridge. Then we also got the dishwasher and the steam oven just because everything needed to match for my husband. We’ve had them for a couple of months and so far they’ve been good. We like the refrigerators different controls and the compartments. The only thing that would be of benefit to us is having the water in it. But otherwise, we’re extremely happy and satisfied with Viking.

My $8000.00 Viking refrigerator broke 7 days after installation. It started smoking and there was an electrical problem. When I contacted Viking, I was told our ONLY DUTY is to repair motto replace. Of course after it was repaired, there was a recall. I have had a problem with the ice maker and water dispenser. I woke up to find water all over the kitchen. There is a constant problem. I do not recommend this product.

Vikings reputation is certainly solid, and from looking at their reputation and their reviews, I thought that they might be the best one. I bought a Viking range from Nebraska Furniture Mart in Des Moines, Iowa six months ago. But it took a while before we got it as we waited for the installation. The installers did a good job though. We also had an issue with the unit but that was because we didnt read the directions as well as we shouldve had. We didnt clean the unit up first and we had a smelly oven. But they sorted it out for us and our interaction with the customer service team was good. That aside, the quality is excellent and overall, the Viking range performs much better than our previous one. Id certainly tell others to check Viking out.

I bought a house that has a Viking Range. So far, the quality is good. I like the stovetop with the gas and heavy-duty grates. It’s easy to maintain and clean. However, I recently called them about some parts. There were some little rubber grommets on the bottom of the stove grate that shrink with heat and fall out. And I still haven’t received my replacement parts they offered. But other than that, the oven itself is very efficient and cooks way quicker than I expected. Plus, my interaction with the reps was good and they were helpful and friendly.

We wanted matching appliances but I didnt want a built-in refrigerator because it was too much money. Viking had the other type of refrigerator and that worked for us. The quality is good and we like it.

I was selling the house and wanted to use some upgraded name. Ive known Viking for years and it seemed to be a better deal. I replaced the GE appliances with Viking. But unfortunately, even in the short time that I had it, we had problems with the oven and refrigerator. And the more I talked to people about it, the reputation has really turned bad like Viking is pretty poorly made now. Knowing what I know now, I would never buy a Viking again unless I hear that theyve really improved their quality. However, I like the refrigerators Dutch doors where its open on each side. Their team also had good follow up on the service I needed.

I have a lot of problems with Viking. The oven is really loud. When you set the temperature for 300, it goes to 300, and then it tries to go on and off just to maintain the temperature. I can hear that on and off sound -- the clicking and the sparks -- in the living room which is a good 30 or 40 feet away. I dont know if I have a faulty unit or thats the way its built. Also, the dishwasher doesnt really clean really well. Ive looked online and at the manual. I tried to tweak things like settings and gears. I also make sure I use rinse aid and high-quality detergents but there have been some issues. One more thing was the fridge. When I set it at a temperature like 37 degrees Fahrenheit, things start freezing in the back of the fridge. If I put a jar of olives towards the back of the fridge, it gets frozen.These are very expensive appliances and theyre considered high-end, but I dont feel like I have that quality in them. Ive had a Frigidaire fridge in my garage and Ive had it for about seven years, and thats working perfectly. I dont think I would recommend Viking but that could change. Ive been meaning to contact support and once I get in touch with them and they can help me resolve these issues, I think maybe it would be different.

Im sitting here frustrated and angry as my Viking refrigerator has done the same thing as the person who reviewed before me. As of the other day I heard a grinding noise and now my food was all thawed in the freezer and my refrigerator does not seem to be cold. I cant tell you the amount of times this refrigerator (in fact my VIKING trash compactor, gas cooktop and refrigerator) have been serviced over the years. I would never purchase another VIKING appliance based on my experience. I know the repair folks are happy for the business but each time they come out I cringe as VIKING repair parts are as outrageously priced as their appliances!

I bought a house and it had an older Viking range and a Bosch dishwasher. I needed to replace my refrigerator so I wanted it to be Viking. I chose Viking because I wanted it to match the stove. Besides, Bosch did not have as good reviews as Viking. And I was a bit limited as I live in a very old house and it’s a standalone refrigerator. It’s not a built-in and there aren’t a lot of those high-end available and Viking had a nice one. So I purchased the refrigerator through Best Buy and they were very nice. They didnt have the refrigerator on the showroom floor and this guy named Ryan found it for me when I told him exactly what I needed. When I bought the French Door refrigerator, it was fine. I like the way it looks, as well as its lighting. But then it began making high-pitch tinging noise that was driving me crazy. I had an appliance guy come in to check it and I pointed it out and he took a video and told me that its no good. It was not the fan which a lot of people thought. The fan makes a fine sound. Almost a comforting sound. But this was a metal on metal and it was the condenser. They put me in touch with Viking and they sent out a technician and he put some sound deadening material on the condenser which has solved the problem. Thing is, it should be designed that way in the first place. Its silly. And also right there in the back of the fridge is a crazy piece of cardboard which doesn’t make any sense. It should be a metal panel. But overall, its a very nice fridge with a very good price. I would recommend Viking.

I own a Viking range and a Sub-Zero refrigerator but I was looking for a freestanding one. Between Sub-Zero and Viking, Viking was the only one that had it. And since I was very happy with my range, I got a Viking refrigerator. I like the lighting in both the refrigerator and the freezer, and its doing an excellent job of keeping the food cold. Its a very good product. And their team answered all my questions before I went forward with the purchase. Also, everybody was very knowledgeable of my questions when I called their 800 numbers and was very helpful.

Other than the big oven door, my Viking range is great. I can put a couple of whole cookie sheets in there. Theres plenty of room to do whatever you wanna do. But the big door, unless I stick something in it, will not stay closed when we cook. It leaves a light on so I have to put something in to close it. I love my Viking a lot but the oven door is a pain in the neck.We also got a Viking refrigerator and the light went out. The guy came over to fix it and he didnt have what he needed. We tried chasing that guy down and we still dont have lights in the regular side of our refrigerator. Viking finally sent the instructions and I had them chase the guy down. So we have the Viking manuals but I havent been able to get to that tech to get him to come back.

My wife and I liked the cabinetry that was in the house that we purchased except the refrigerator was a KitchenAid counter-depth. We wanted a new one but the cabinetry kinda limited us on the size because it has room for a 48-inch wide counter-depth refrigerator only. So, we went looking and KitchenAid Sub-Zero had a very solid name. Its made locally here in Chicago and it was a top consideration. However, their pricing wasn’t as favorable as the Viking which we felt had the same features and has as good a name as the Sub-Zero. So, we decided to go ahead with Viking because with them, we were able to save a little bit of additional money.Also, when we bought it, the original kitchen was done in white appliances and we decided we wanted to go with the stainless steel look to get a little more modern look. But it required a new built-in oven and a new refrigerator. And with the deal that was going on for the Viking, if you bought the oven and the refrigerator, you got a free dishwasher. So, that was another reason why the Viking brand stood out for us at the time.So far, its has a very solid refrigeration and it’s got a nice ventilation system that if there’s something that’s going bad, the whole refrigerator doesnt necessarily smell bad. It also has this great little spot on the bottom where you could put a pizza box which, with the depth of a refrigerator, is not an easy thing and it’s kinda out of the way. So, that’s a nice little feature. I like the style of the coolers as well and the fact that the drawers have an automatic soft close. So, Ive been pretty darn happy with our Viking refrigerator. We’d gone to Abt Electronics which is local here and he go-to place in Chicago. We ended up looking again online just to see what was available and found a place called the Appliance Connection. Theyre out in New York and they also sell very similar high-end appliances. And because of what the end process was gonna be, we ended up going with the Appliance Connection. It was over $1,000 that we were gonna be able to save by utilizing them as compared to using Abt. However, the delivery took over six weeks and when they delivered it, they sent two guys. But the refrigerator that we purchased weighs 500 pounds. It’s a heavy refrigerator and the two guys who delivered it said that they couldnt put in in our house. But we told them that we paid for it to go into our house. They ended up having to send another crew out three weeks later to finally get it into the house. It became a pretty big fiasco as far as we were concerned. Also, on the day that were supposed to come out, they said they were gonna be there then, apparently, their dispatch had given them a bad address or the one appointment took longer than it was supposed to, so they didn’t show on the day that they were supposed to come. All in all, I don’t think I’d ever buy from them again. But it was nothing that Viking had done. As a matter of fact, I went to Viking and complained about Appliance Connection being a reseller of their product and the next day, I was getting a manager’s call from the Appliance Connection to try and make things right. So, Viking did everything they could to try and make it as good as possible. Also, the refrigerator is in now as well as the oven. They are both great and Im very happy with them. Viking also has a great name in ranges and stoves and the double oven we got from them fit the spot. It works well and looks good. It’s very nice and phenomenal. The oven and the refrigerator are pretty close together and my wife didn’t want two different looks. She didnt want the handles to be off, for the color of the stainless steel to be slightly different, or even for the grain of the stainless steel to be slightly different. So, when you’ve decided that youre gonna go with that oven, it pushes you to go for the refrigerator as well.

My husband did his research online about the stoves and he surprised me with a Viking for my 50th birthday. He bought it at Ferguson and had a wonderful experience with the saleswoman. He was told it was an updated version of the stove and it fit perfectly into our space. Were in a walk-up and the installation team, the two gentlemen that came and delivered, did a hell of a job. Everything went so smoothly.The stove is wonderful and beautiful. Plus, I love that the knobs have not only low, medium, high, but low medium. Because when youre doing a recipe, it goes medium low. So I like that it has more temperature points than just low, medium, high. However, the booklet was talking about how to broil and to make sure to use the broiling pan, and I was disappointed that the stove didnt come with a broiling pan. I assumed thered be one. I would have kept the one from my GE stove, but I threw it out. Also, after using nonprofessional stoves my whole adult life, Im having a hard time getting used to a stove that doesnt have a timer. Im getting better with it but its a weird change. But overall, the service and the product are excellent.

Viking products are pretty low-tech and this microwave is just as intuitive as others I have owned. Heats well, which is what you want in this product.

Viking went well with the house I was remodeling. We replaced a pretty old refrigerator, and I like Viking better. I also like the temperature control feature. But the dealer and the delivery company were jerks. They were just opportunistic and cutthroat. Their business practices were if you don’t say something, its your fault for not asking and you got it. Basically, the kind of person Id never recommend to deal with again. I told the delivery company, “Typically, bring a small van cause you cant get up of my drive way.” The idea was to get the van, instead of a 40-foot or 24-foot semi tractor trailer. And they said it was my fault.They refused to redeliver it, so I called the people who sold it to me and said, “Hey, this is crazy. I told you ahead to have a small van, and the delivery company that you paid to do it is refusing. They said not only theyre not gonna help me, but if I didn’t pick it up in the next two days, they were gonna start charging me for storage.” They pointed the contract clause and said that it has to be deliverable by a full size truck. It didn’t matter if I said something on the phone to them. The contract clause specifically go down the detail, black and white and I was at fault. Therefore, they were not gonna help me. So its pretty bad. But we managed to get it home because my nephew had a pickup truck, so we picked it up. I bought every single Viking thing in my house online from different places, but this is the first time Ive had that problem. Ive never had any problem with the equipment itself. Viking itself is fine, but everybody else did a bad job.

Viking Refrigerator had the most cubic feet in all refrigerator units in 2006. I owned one since 2006 but there was a corrosion issue in it which caused some problems. The warranty honored most of the repairs and it had been fixed. Then I just put in a replacement for the 2006 model that I had. I have high expectations that this new one will be a little more durable. The interior lighting on the new one is great and the accuracy of the temperature seems to be very good. The only drawback is they are extremely expensive. They jumped in cost tremendously from the first time I bought it. But it would have cost even more to reset the space for a different model. So I went ahead and bought a second Viking. Other than that, Im happy with the performance of it. The length of the order time for the new refrigerator was really excessive. I ordered this new unit in October in hopes of getting it in before the holiday season cause I was having a big party where Id cook enough food for 100 people. But I didnt get it delivered to me until May. Apparently, Viking had to send it back to the factory a couple of different times because there were defects and it didnt make it through inspection.

What I liked about Viking was the unwavering quality but I dont think thats true anymore. The Viking appliances that I have that were supplied with the apartment are of a much lower quality than I had come to expect from them. Theyre only a couple of years old but Im not happy with them. Im very disappointed with Viking and Im looking to replace the appliances that I have. With the open burner range, it feels very rickety and I have to take it apart to clean it quite often. But Im fearful about cleaning it. Looking inside, there are these loose wires and I need to clean the inside very carefully for fear that I will dislodge some wire or something.Also, I have a dishwasher and a microwave that have failed and the refrigerator freezes milk but doesnt have even temperature regulation. They replaced the microwave fairly quickly but when the dishwasher broke, I was without a dishwasher for almost two months. Viking seems to be able to replace things, but they dont seem to be able to fix things.

We were doing a remodel, and based upon what our designers were saying, we got a really good deal on the Viking refrigerator that we received because it was a floor model for a resell value. I really like the overall quality of the fridge. When it first showed up, the icemaker wasn’t working, but it was very quickly remedied.

I would say that the experience with this product is very poor. The worst! Oven igniters have failed 5 times! It burnt/deformed the burner tubes 5 times! I need to replace it at least every 20 months! Oven hinges operate very poorly! Many times on lighting, the oven door has blown open! This is a total junk for over $6,500! Pass the word to stores not to market the Viking Brand! What a junk!

I liked Vikings looks and reputation. However, we already had the refrigerator serviced. There were issues with the door. We bought it through Best Buy and they were difficult to deal with. They put the fridge in a flush mount and the one that we got is not a flush mount. So, its just not installed correctly. Also, we had a lot of issues with Best Buy. Just having them set up delivery, their delivery people coming out, not telling us to do certain things that we needed to do before installation. And it went with everything that we had, with the stove and the dishwasher. The only thing that went okay was the microwave. I love my stove. But I had two things serviced already.

My wife wanted to get matching appliances in our new kitchen, so we got Viking Refrigerator to match with our French door oven. I like the control panel on the inside of the door of the refrigerator with the display, temperatures, and the different controls. Pacific Sales was my dealer and they were very friendly and helpful. Overall, the experience has been good. However, I was a bit disappointed with the issue of the refrigerator and it happened after a year, so it was just out of warranty. Before the Christmas break, I opened the fridge one morning and noticed it was warm. It continued to get warm and got up to about 65 in the fridge and well above freezing in the freezer. I placed a service call with a local company Pacific Sales recommended. They told me to reset the power. It didn’t really make any difference that day, then the next day, I checked again and noticed the fridge was working. I kept my eye on it and its been working ever since.

Ive always looked at Viking over the years and said it looks really cool. Our range looks so powerful and it performs great. We went from a Profile GE, something that was 15 years old, to this. Its fantastic and we love it.

Viking is amazing and they have come a long way. I’ve owned all different versions and as a contractor, I put them in a lot of different things. The new ones are great. I chose them over Wolf at the time due to their price. However, the door wasn’t set right and the light broke. So I’ve been waiting for them to order the part, come in here and finish it. Other than that, I love the range. The guys did a good job and theyre very consistent. I called to the Viking team once and they were very helpful. They should give more information such as the steps in using a gas oven for cooking and send that out, but so far so good with my Viking range.

I like that the Viking refrigerator is spacious and industrial. However, we had to have their techs come out a couple of times to stop the squeaking of the doors. It was annoying to have to do that when you first get the refrigerator purchased and set up. But their team is professional and friendly.

I purchased our Viking Refrigerator Model DFSB423D 48 side by side in 2005 and have had nothing but problems since 2006. Ice maker stopped working, tray at bottom fills, etc. Ice maker was replaced and its still having problems. After a year of services, Viking has said that the seal is unrepairable. They have offered us 50% off a new unit. So, we will be out of pocket $4800 for a refrigerator we dont even want. They need to replace the unit with no cost to us. There is a lemon law for appliances. How come no one has hired an attorney or started a class action? We are sending our final letter. We will wait for a response and then if the response is unacceptable, we will be hiring an attorney. Join us!

I have the old Viking Professional series range and I really like that the oven is hot and the burner is very strong. I also use the broiler a lot for cooking. The power of the stove is very important to me. I changed the old one because the fire doesnt start anymore. I chose a different series since I wanted to have a five-burner, however, it is not as good as the old one. I cant believe Viking used rubber for some of the parts and it melted and fell off, even though its only been two months. I called the dealer and they ordered the parts for me. Hopefully, it will go back in. Right now, the grate wobbles since theres no rubber underneath to prevent it from scratching.The materials used for making the grate is cast-iron material which is very hard to clean. Anything that touches it leaves marks. Also, after cooking, theres a fan to cool off, but it goes on for a very long time. Next is that the oven takes much longer to cook. If Im making a chicken for one hour, I have to add 10 more minutes and it doesnt reach the temperature that it promised. Another is the knobs. Theyre metal so they turn very hot and burn me. Also, the print for the temperature and the off and on came off from the rubber. I have had the old range for 10 years, but I have never seen such bad quality printing. It doesnt look like it has been properly done. Hopefully, these knobs will last better. There are a lot of flaws with this series and since its a stove, I cant return it. But if people are looking for temperature similar to a strong fire on a stove, then this Viking range is good.

The Vikings Range was already in my fourth house when I bought it in September 2015. The range, including the oven, gets hot super super fast and that concerns me because it cooks food so fast. When I scramble eggs, the estimated time is half of what it would normally take. Im concerned about burning and fires so I have to watch it. Its almost short of a microwave, and because of that it creates potential danger.

Viking had been recommended by several people including our son and daughter-in-law who had one for a long time. The range we received over two years ago turned out to be just froth with a series of problems and we had various Viking repair out there. We received a factory replacement about two months ago and theres been one little igniter issue. But that was fixed and were back on board again. If it wasnt for the repairmen who knew our problem, we still wouldnt have one. We would have thrown it away. It was terrible. We just plainly could not continue with a device that was so unpredictable. The oven knobs got incredibly hot and the fan was really noisy. And it repeatedly would shut itself off. I would never buy a Viking stove again. And the one we have now is working much better. It shut itself off, but it was the igniter and the repairman fixed it. But the knobs dont get hot and the fan is extremely quiet. And thats so much nicer than we the one we had that was extremely noisy which almost shake the house.Viking made some changes with their service and repair facility and model. They went to an outside supplier that made multiple visits but had no knowledge of Viking as far as training. But when we finally got to the Viking employee that takes care of the State of Washington, Idaho, Montana and Alaska, he has been great. If it wasnt for him, we probably wouldnt have that stove anymore.We went through a lot and there was not a lot of support from Viking. I started keeping a log on Microsoft Word and its now over eight pages. And of all the various different calls, their replies, the kept emails that are incredible. But anyway, its just been a long journey. You got more than what you want to know.I went on Facebook at one time on their website to say how much trouble I had had and they replied with, Oh, well call your Viking such and such. We dont want this to happen. But it didnt do any good.

We had an old Sub-Zero and we needed to replace it because it was not possible to repair it. We were trying to find an appliance who can go inside the place and we had a few choices. Viking Refrigerators model was the right price and it was a high-quality product. We had a problem with the delivery of the fridge to our home. They broke our product during the transport but the fridge seems to be working properly. And the installation was really complicated for the installer. They took three hours to adjust everything and it was really difficult, so thats the thing that we cant fix. Also, the shelves inside are too soft, so when you put like a turkey inside, the shelf bends. And it makes a lot of noise and we were surprised by the noise of that model of that price.Now, we are waiting for a technician to repair the damage during transport. They have to change a part of the door and another thing that broke during the bad delivery. Also, in the store, they told us that model adds a two-year guarantee and in the manual that we have, they said three years of guarantee. The technician told me that usually when he comes to repair over the guarantee, he always took the information in the manual. He told us maybe its a two-year on our bill but if we could take a picture of the manual and say its a three-year guarantee from the date of purchase or delivery date. I would like to receive a confirmation if its true because it seems that they change the base guarantee. We bought an extended guarantee because we want to use that product for the next 20-year. We dont want a problem. I would appreciate receiving a confirmation that that model we have has a three-year guarantee as a base guarantee.

I had a Viking refrigerator and it was a later model. The storage area wasn’t big. The refrigerator I have now that came with the house has more light and I like that I got more room with this one than the one I had before. I love my Viking refrigerator.

When we remodeled the house two years ago, we put in all Viking appliances because they were cheaper. Then about a month ago, I got a new fridge from Viking as a warranty replacement. Im not happy about the replacement fridge because the one that I had before was better quality. The quality of the stainless steel of this new one is very marginal. Everything is on the stainless such as fingerprints. Viking also didnt give me options for a water dispenser. Furthermore, it was a very long process to get it replaced. I got the phone call in March and the fridge was eventually replaced in August. The refrigerator that came was damaged with shipping, so they took it out and had to put it all back again. The installers were also not very educated about the product. It wasnt a pleasant experience.

We love Viking and weve always wanted one due to their reputation. Weve had two ranges thus far, one in Sag Harbor thats 10 years old and one bought more recently in Michigan. Our Viking ranges cook well and thus far, the grill on top has been our favorite feature. Its convenient in the wintertime when we can use it instead of going outside.

I went with the Viking refrigerator over a competitor because of its appearance. It is heavy and solid and because of that, some of the parts might have shifted during shipping. They needed quite a bit of adjustment at the beginning when its installed. The doors didnt shut well. But whats good about Viking is that they send people who handle their services well and they know how to deal with it. It is a process. But once its settled in, its all very good. Overall, it is an expensive set of products and the quality is great. But for the price I paid, it could be better.

We bought our Viking oven 4 1/2 years ago because I like to cook and wanted an oven that could stand up to that. Sadly, I have been very disappointed with the oven. From the beginning I noticed that the knobs on the front of the oven would get almost too hot to touch whenever I had the oven on over 400 degrees for a length of time. Two weeks ago the oven broke. We had to replace the DSI control panel at a cost of almost $700. The oven worked for one day and then broke again. Im now told I will have to wait 2 months for another DSI control panel to become available and I cant be certain that is even going to fix the problem. When I told the repairman I would never again buy a Viking, he said I should have bought a Wolf because he repairs about 10x as many Vikings as he does Wolf ovens. Wish I had known...

We liked the Viking brand name and the look of their products. So, we redid our whole kitchen with all Viking and got their products through a dealer. Our Viking range is good and powerful but it is so much stronger than what I was used to, so I burned a pot early on. That has been a learning curve for me and I dont know if that’s in the materials because it’s sort of overwhelming when you get all new appliances and unpack from a renovation. That might be my fault but that could be somehow highlighted for other people.Also, there was a problem with the ranges starter from the beginning so I had to have that repaired. One of the grate panels rusted, too and it was replaced. But the black on the replacement is a little different though and it doesn’t match the others if you look at it. Plus, a little piece fell off of one of the grates and I still have to glue it. I paid for it and Viking was supposed to send us two pieces of that but they sent only one. I also find it difficult to clean or get stuff off the stove top, although I try to not worry about it as much. That has been a bit of a learning curve as well. We have the Viking range for a little over two years so far and I don’t think that these problems should have happened. That is not what I would expect.

We bought a high-end Viking refrigerator for our home only to have the motherboard go bad. We called a repair person recommended by Viking and he said this is the second call regarding this issue he has received today. Apparently Viking is doing nothing to help customers with what seems to be a known problem. Shame on them!

Ten years ago, we saw Viking ranges when we did some other kitchen. We had bought a Samsung Dual Fuel and it was a month-old when it broke, so we sent it back. They brought us another one and that one broke too, so we decided not to go to Samsung anymore. We went out to look for a stove and where we had just remodeled our bathroom, they had a kitchen display for all their kitchen wares and were moving showroom, so all their kitchen stuff were on sale. The Viking Range was 50% off. It was $6,000 but we got it for $3,000. We were looking for a stove, so why not? Ive only had it a couple of months, but I like it. However, Im not crazy about how I cant get it to simmer low enough, and the blue light that clicks off and on, so I dont really ever know when the ovens preheated. Theres no bell that dings and says that its ready, so Im constantly looking at that light to see if it has preheated, and I wish there was. Also, I miss my drawer in the bottom where I kept all my cookie sheets and stuff, and the Viking Range doesnt have it. We had to take our microwave out and get a downdraft, and that was a bummer. It wasnt really a Viking dealer who sold it to me. It was a Fergusons Plumbing lady who did. On the other hand, one thing I do like about it real well, is the way the telescopic tray pulls out in the center.

The quality of our Viking Refrigerator is good. Its all metallic and easy to pull down drawers and wash and clean. But the thing that we are having an issue with is when you open the refrigerator, its very heavy because the door is custom-made. Then the stopper there broke last week. So we had someone come and replace it. But Im worried that its gonna happen again. Other than that, everything is good.

Knowing Viking through friends and knowing its a high-end brand, I got their range. I worked with the distributor during my purchase and it was pleasant. I like the look of my unit and its performance. The power output is nice and it is definitely higher performing. The quality is great and I like how its easy to clean.

My refrigerator went out, so I had to go get a new one. I know that Viking is a good product, and I bought one at Best Buy. It was a scratch and dent, so it was a good deal. Plus the quality is fine.

DFSB423 - I feel much better reading the previous posts... Im glad its not just me. We have had the gaskets changed... $425.00 later, the freezer is still running and it must be defrosted every two or three days. The Authorized dealer has the customer service of a vampire and we are just tired of being sucked dry every few months. The new gaskets have done nothing to stop the freezer from running and Ill not spend another dollar until someone from VIKING CORPORATE address the issue.

There are vent holes at the bottom of oven. Owner must remove bottom plate to clean food debris that falls into the oven’s burner area which creates an adverse hygienic condition. Also, annoying oven fan stays on 45 minutes after use.

Im writing this letter in hopes that you can help me with a continuous issue I have had with your 36 Viking Stove. My wife and I purchased a new home in 2008, at which point we decided to renovate our kitchen. When we purchased our appliances, there was no doubt in our minds we wanted a Viking Professional range and oven. We were excited and happy with our appliance for a short time until we began to use it. Over the course of 3 years, we have had nothing but constant troubles with the oven. First the igniter went twice, then the thermostat, then a defect with the range top. We have had several Viking repair visits, each costing $300 or higher.When we made the decision to buy Viking, it was with the thought in mind that paying a little more meant getting better quality, craftsmanship and dependability. Unfortunately, this has been far from the reality we have experienced. Most recently we replaced the thermostat for the baking function and the oven doesnt heat up.Needless to say, three weeks before Thanksgiving, we find ourselves with yet another service call and Im sure more costly repairs. I have done extensive research on the Internet and various consumer affairs sites and found that there has been a groundswell of complaints with your ovens. Frequent mention of inconsistent bake temperature, issues with your igniter system and thermostats lead me to believe there is a known set of defects with your product and this particular model.To that end I am asking that you stand by your product and replace the oven. An investment of $6000 should not require a constant stream of maintenance for a product that should bring with it quality and dependability. Rather than spend time posting disparaging complaints on various consumer products sites. I am asking that you address the issue I have had with your oven so I can get the quality and craftsmanship I expect.I am reaching out for your help after multiple calls to your call center and ask for someone to contact me immediately. I will pursue this issue further and if necessary rally the countless people I have seen voice concern with the range product you offer and have sold. The information for my range is Model: VGSC3676BSS, Serial #: 081108C00053266

We’ve always known about Viking Ranges, and personally, I didn’t want to buy a Viking range because it was too expensive, but we did because my husband wanted it for the quality. Also, it’s made in America, which was a huge factor for our purchase. In fact, I wanted an Italian made oven since it was cheaper, but then we went with the American made Viking range. The people at the Viking dealer were good. However, there was a conflict between the brochure that was on the display and what was actually available. So, that probably needs to get tightened up. But so far, I love our Viking ranges quality. Weve been having an incredible cooking experience with it. Also, I like the look of it. It has clean lines.

I read about Viking Ranges and compared it with Sub-Zero and Wolf range. Then a friend of mine who had Viking boasted about his range so I decided to try it. However, the delivery team bumped the range on one of my walls and one of its knobs broke off. I called the company to replace it and it took them forever to find the part. The authorized repair centers also took forever to place the order for a particular part. Other than that, the range has been performing as expected.

I have a 6 year old Viking Range that I am sending to the scrap heap because after 2 years and dozens of repair visits, Viking cannot repair it. It is a 48 unit with 2 ovens which intermittently work. At first they told me that they couldnt repair it unless they were there when it malfunctioned. After hundreds of dollars spent on repair parts, it finally malfunctioned while the repairman was there and installed Vikings prescribed new parts, and they still cant figure it out nor are they offering me to replace it. I am very dissatisfied with their product and their response to the problems that I have had with it.

Ive had a Viking before in my old house but Ive had this new fridge for three weeks and so far, Ive had nothing but problems with it. Everything I put in it, either in the vegetables part or the upper part, is freezing. Everything in the back is freezing. Even though it is cheaper than what I had before, no one will wanna spend $5,000 on a fridge and have problems the very first day it gets there. It doesn’t make sense to have that. And when I called in, the customer service gentleman that I talked to was not nice at all. Then Ive had to wait three weeks to get them to fix it. The technician is coming out tomorrow though and the company Viking used was really friendly. It was nice. But it doesn’t feel good to spend $5,000 and find yourself with problems and trying to figure out to fix something. It’s a little disappointing.

Have had a Viking range for 12 years and have been unhappy for 10 years. Bought it after much research, but unfortunately there were few reviews at that time and features seemed to be the best. Well, it is a piece of junk! It takes 30 minutes to heat. The door does not close right despite having 3 service calls regarding this issue. The self-clean only worked once and would never lock again. I hate this stove, but really hurts to throw away since it cost so much.

We owned a Viking in our previous home, and we are familiar with appliances, so we wanted to have a Viking suite in our new kitchen. We were the happiest with the double oven in our previous place. We had a different model, and the convection ovens were great. So that was our starting appliance, and then we just said that we’ll go with Viking. We thought about Sub-Zero and Wolf but we decided to go with Viking again. We like the size and the look of the refrigerator. In terms performance, everything is fine for now. I’m happy with the way it’s performing. I like the feature that you can control temperature in different compartments in the refrigerator, and there’s ample space in the freezer. The whole suite is the reason that we wanted to incorporate the refrigerator as well. But I would go with a different dealer next time.

We have the 36-inch Viking range. We purchased from AJ Madison online, and the shipping was fine. I like the size and the durability. It just feels super solid.

I have a friend who remodeled their kitchen five years ago, and they have Viking and the kitchen looks so chic and had clean lines. I went with a six-burner and a full range. The home that we purchased, we seriously upgraded the kitchen and there was a cooktop and a double-stack range which is not my style. I was raised with a one range and I liked the versatility that Viking provided with the 5 Series range that we have. I looked at others and its just the right size. The six pilots is perfect because theres more room to cook. The space in the conventional oven is large enough, both the top and the bottom, to heat up the turkey and also the casserole and the dressing at the same time. I have the Viking hood and the switch of the light that illuminates the oven range needs to be adjusted because the light blinks on and off. But so far, everything is great. Im very pleased.I have the whole set - the microwave drawer which is very sleek, the dishwasher, and the refrigerator. But we had a Samsung which had more space in it than we do in the Viking. Thats the only complaint. Were pleased with it. I compared it to other brands. And for what I was willing to pay, Viking fell right in the middle. It wasnt too much for me because, where we live and the upgrades that weve done to the home and the overall increase in value, I thought that the appliances should reflect the neighborhood. Its one of those things wherein that is a fixture that adds value to the house. Kitchens and bathrooms sell a home. And to walk into a kitchen, especially ours, from how it was when we purchased it, to have so many nice upgrades and one of the top of the line appliances, it added instant value to our home. That was the other reason why the whole package was worth it.

Ive heard of Viking and seen appliances in different houses. I started researching and found them on internet and its supposed to be a good and reliable brand. I thought I was buying a good product getting their refrigerator, and so far, it has been working okay. It would be nice to have a water dispenser on it and if the icemaker was a bit faster.

I thought Viking products were exceptional. They are not. Our range is 15 years old and he have had it repaired four times. Each time, the cost is very high. Also, a repair business doesnt want to come to our house because we are 40 miles away. Viking did talk them into it. We have probably spent more than $1,200 on repairs since we had the range. I will not buy another Viking product.

If you buy a Viking fridge you most likely have been duped into buying a fridge built by someone else with the Viking name on it. Certainly hate my Viking Pro 48. Many of the parts are not unique to Viking and the overall quality is poor. The ice makers seizes up and burns out. Viking did not install a heat trace to keep the water line from freezing. Every time the power goes out, the ice maker seizes up. Bad news. One new ice maker per year. I would not buy it if it was the cheapest fridge on earth -- let alone spending $10 grand on it.

I purchased a whole set of Viking Ranges for my new home and Ive been really happy with the appliances. I got a range, a hood, a fridge, a dishwasher and a mixer. Their quality has been spectacular and the installation went great. However, recently I had some issues with my dishwasher. I called them about it but theyve done nothing to help. Ive spoken to three different representatives. The first one told me to go on and make sure all my products were registered and then call back the next day. When I called the next day, the lady said shell get it set up for me. She gave me a repair number and the name of the company to call. I called the service company and they said that Im outside of their service area and they wont do the work regardless of whether Ill pay for it or not. I called back Viking and the next lady worked to try to find somebody else who could fix it for me. She looked it up and said Im out of warranty and Im out of luck. I told her I knew that I was two months out of my warranty and that I shouldve reported the problem a little bit faster. But I told her I have no problem paying to have a service provider come out and fix it. I was also willing to pay for the parts and I was not looking for them to pay for any of it. I was just looking for assistance to find an authorized service provider that can do the work for me so the dishwasher can get back up and working.Im so frustrated about my Viking appliances that Ive really enjoyed and which have worked better than I anticipated. Its rough for me right now because I cant find anybody who is willing to work on them. And the company doesnt seem to care about whether or not I can fix the whole top of the dishwasher that doesnt work. Also, I have a matching set for the kitchen and replacing the whole thing seems ridiculous.

The range that I got from Viking is not very different from the one I had that was 20 years old. It had fewer features though. I used to have a separate grill and a separate griddle. They consolidated them into one area with a pan that flips over and its not quite the same. But the burners are nicer and it’s easier to clean. The top of the stove looks great and the lights are a nice accent. But after that, I had problems. Ive had to call repair services out here three times, so far. They eventually got them fixed. But its strange. I buy a $500 stove that lasted me 10 years and I had no problems. I buy a $15,000 range and within two or three months of owning it, I have to call to get repairs made. It was not what I was expecting. I regret, a little bit, buying the range. I was banking on the American made name and Viking has a long history, but Middleby has purchased them, seeing there have been some changes in quality and how it was working. And the new range manifested this very same issue as the 20-year-old one I replaced started to have towards the end of its lifecycle. So that was unfortunate. Probably, had I done it again, I would have bought a Wolf or some other range instead.

My wife had heard about Viking Ranges for years through word of mouth and she had always wanted one. We liked the fact that Viking had six top burners and a fairly good sized oven. We liked the professional quality of the range itself and we’re very satisfied. Purchasing it was quite a pleasurable experience. We had a very knowledgeable sales lady. She showed us several models and we selected one. She was helpful too in getting it purchased and delivered. The Viking range is a very nice product and we would definitely recommend it.