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Buy Viking Range VDR5366BBFLP
Buy Viking Range VDR5366BBFLP
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Buy Viking Range VDR5366BBFLP

Viking - Professional 5 Series 5.6 Cu. Ft. Freestanding Dual Fuel LP Gas True Convection Range with Self-Cleaning - Blackforest Green

Find big savings on Viking Range(s) at Appliances Helpers. Open Box and Floor Model Discounts Available on Major Brand Appliances! Low Prices. Cook for a large group of friends or relatives with this Viking Professional 5 Series dual-fuel range. The six sealed burners accommodate multiple recipes at once, while the continuous grate enables seamless movement of cookware. This Viking Professional 5 Series dual-fuel range features a large oven with a Rapid Ready preheat system for faster cooking performance.

Manufacturer: Viking

MODEL: VDR5366BBFLP

MSRP: $12479.00

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Related Error Code Pages:
Viking Dishwasher Error Codes, Viking Microwave Error Codes, Viking Range Error Codes, Viking Refrigerator Error Codes,

Related Troubleshooting Pages:
Viking Dishwasher Troubleshooting, Viking Microwave Troubleshooting, Viking Range Troubleshooting, Viking Refrigerator Troubleshooting,

Related Repair Pages:
Viking Dishwasher Repairs, Viking Microwave Repairs, Viking Range Repairs, Viking Refrigerator Repairs,

Related Parts Pages:
Viking Dishwasher Parts, Viking Microwave Parts, Viking Range Parts, Viking Refrigerator Parts,


Buy Viking Range VDR5366BBFLP

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Product Reviews:

I like that Viking supports everything. Weve had repairs and it hasnt cost
I like that Viking supports everything. Weve had repairs and it hasnt cost me much. The eight-burner range is fire. Its much better than cooking on four. Im spoiled now.
Published: November 21, 2021
Brent of Dallas, TX
Source: consumeraffairs.com

I was looking for a range and didnt want one with all the bells and whistle
I was looking for a range and didnt want one with all the bells and whistles. Viking Range was the cleanest and the simplest range I saw. I liked the fact that the Viking dealer was a private showroom, it was very nice. They had a lot of other models and stuff that I could look at. Plus, there was no high-pressure sale. However, I have two concerns for the money that I paid. One is the grate on top. The little rubber feet keep breaking off. My understanding is that the only way to fix that is to buy new grates, which is absolutely ridiculous because the grates are perfectly fine. The second is I had to have them repair the blower fan in the range. Again, I think that for the money I paid it would last a lot longer. Its still under warranty but I shouldnt expect that. I am disappointed in the grate rubber stops and the fan blower, but I love the cooktop.
Published: November 23, 2016
Andrea of Millersville, MD
Source: consumeraffairs.com

I have owned Viking appliances before like the stovetop and the double oven
I have owned Viking appliances before like the stovetop and the double oven in my previous home and now in a different home, my Viking refrigerator is doing great. It keeps everything cold and the frozen food frozen and makes ice. Weve been well pleased. I had an excellent experience with the Viking dealer, too. I do real estate development work and have used the company Ferguson for a lot of things and they do an excellent job. Their guy is very knowledgeable. He can answer all the questions and was very helpful to make sure that we were fully informed on what we need to be informed on. It was good price and he handled everything perfectly. Viking is high quality, top-of-the-line and a great product to invest in. They did the gas cooktop in a good way for a modern look. Through the years, they kept it looking the way I like it. Its of great quality, too. I had a great experience thats why Im buying a Viking again.
Published: March 22, 2017
Stephen of Winston Salem, NC
Source: consumeraffairs.com

I always wanted a professional range. I moved to this house and they have a
I always wanted a professional range. I moved to this house and they have a Dacor. But somehow, when the contractor from the home warranty came in to fix it, they screwed up. They messed up with something. The stove is too old so I had to replace it. The home warranty gave me the option to choose from. At that point, when I was going over some information, I found out Viking is a good stove and the price is quite reasonable for the amount that the home warranty was compensating me. I picked it not knowing that I will have this problem periodically. I have a sparkling problem with my stove on the right. When I turn it on, I always have to use the match to light. This is a brand new $1,000 stove and I dont understand why. Also, when I was reading the description, I wasn’t aware that it’s an open stove. Some of the stove, on the top, the water can overflow into the lower shelf all the way to the tray below.I also bought the Viking dishwasher and I found out the instruction book is not very well written. For a long time, when I try to press the button, the red light’s blinking. That means it has not started. And I keep closing it and opening it, and not until many days later, I called Viking. They said it was like a defect. I have to press it once then push it in. I cannot press more than once. But they don’t address that in the instruction book so people don’t know. Right now, the handle that opens up the dishwasher is moving but I have no idea how to tighten it up because I don’t see any holes.
Published: August 18, 2019
Jenny of Walnut Creek, CA
Source: consumeraffairs.com

I initially read about Viking Range on the internet and heard that they wer
I initially read about Viking Range on the internet and heard that they were good ranges from others word-of-mouth. Then there was a lot of bad write-ups about Vikings from the service warranty, saying there were the ranges have a lot of breakdowns. I then found out that it was taken over by Milne whose goal was to improve on service and reliability, so I gave Viking a shot. Now that I have it I think its quality is top-notch. I love it. The grill is my favorite. My least favorite however would be the time that it takes for the broiler to come to temperature - it takes a half-hour at least. Maybe Im doing it wrong by waiting for the oven light to turn off when it is ready. But other than that, its wonderful. Viking is a phenomenal range but there a few things one has to know about it. It takes a little bit more maintenance but its worth it. The range has to be cleaned once a month so I take it completely apart on the first of the month, every month and soak everything, dry it all, and put it back together. I do the same thing to the Vent A Hood exhaust fan I bought and have that and the range paired together in the same color. Also, the burner sometimes doesnt light so the top needs to be taken off then go through the holes with a big pen and wring it out to make sure that the igniter is dry.
Published: July 19, 2016
Kenneth of Marysville, MI
Source: consumeraffairs.com

Im a contractor and Ive put in appliances a few different times. I also put
Im a contractor and Ive put in appliances a few different times. I also put them in the last house that we remodeled. On that one, we went all commercial-type appliances and I had lots of problems with those. Unfortunately, the refrigerator went out three different times. And the installation of the dishwasher was crazy. Ive installed probably a couple of hundred dishwashers before but for that particular dishwasher, I had to do some modifications and stuff on it to get the water in. If Im not mistaken, these dishwashers are made overseas.But the only frustrating thing that weve really had with the appliances has been the microwave. The LED lights have gone out. And the same is for the dishwasher. So the repair person who came out ordered new panels for both. He said it may take up to a month to get the parts. But so far, weve been really happy with the oven for the price that we got it for. The other one was about $8000 and it was 48-inch range. But now this one, its a cheaper designer line. And the service has been good with it. Its not the dual fuel. Its all gas and its cooking great.
Published: February 11, 2017
Jerry of Clayton, CA
Source: consumeraffairs.com

My friends have some Viking Ranges and Ive cooked in a restaurant that had
My friends have some Viking Ranges and Ive cooked in a restaurant that had one. I got one too but the service at the store was not a very good one. I love the range especially the griddle in the middle of the stove. The heat is very consistent too which is nice. I enjoy my Viking range and it makes me want to cook more.
Published: January 9, 2017
Kenneth of Hampstead, NC
Source: consumeraffairs.com

The Viking range is a little bit different to cook on than a regular range.
The Viking range is a little bit different to cook on than a regular range. Things seem to get hotter faster. It’s not that it’s a bad thing. Its just a little bit of a learning curve. I have a little bit of a concern as to how to clean this oven since it’s not a self-cleaning oven. Also, the fan in this range is extremely loud. After I use the oven, it is on for a good hour after I turn the oven off. I had a guy out here and he told me that thats just the way they are. Still, someone should have mentioned that before I bought that big ticket item. But the quality is fine.
Published: August 3, 2021
M. of Pa, PA
Source: consumeraffairs.com

Viking had been recommended by several people including our son and daughte
Viking had been recommended by several people including our son and daughter-in-law who had one for a long time. The range we received over two years ago turned out to be just froth with a series of problems and we had various Viking repair out there. We received a factory replacement about two months ago and theres been one little igniter issue. But that was fixed and were back on board again. If it wasnt for the repairmen who knew our problem, we still wouldnt have one. We would have thrown it away. It was terrible. We just plainly could not continue with a device that was so unpredictable. The oven knobs got incredibly hot and the fan was really noisy. And it repeatedly would shut itself off. I would never buy a Viking stove again. And the one we have now is working much better. It shut itself off, but it was the igniter and the repairman fixed it. But the knobs dont get hot and the fan is extremely quiet. And thats so much nicer than we the one we had that was extremely noisy which almost shake the house.Viking made some changes with their service and repair facility and model. They went to an outside supplier that made multiple visits but had no knowledge of Viking as far as training. But when we finally got to the Viking employee that takes care of the State of Washington, Idaho, Montana and Alaska, he has been great. If it wasnt for him, we probably wouldnt have that stove anymore.We went through a lot and there was not a lot of support from Viking. I started keeping a log on Microsoft Word and its now over eight pages. And of all the various different calls, their replies, the kept emails that are incredible. But anyway, its just been a long journey. You got more than what you want to know.I went on Facebook at one time on their website to say how much trouble I had had and they replied with, Oh, well call your Viking such and such. We dont want this to happen. But it didnt do any good.
Published: May 19, 2017
Tom & Jackie of Gig Harbor, WA
Source: consumeraffairs.com

I like Viking Refrigerators style and the water dispenser feature. Ive had
I like Viking Refrigerators style and the water dispenser feature. Ive had the refrigerator for almost three years now and Viking seems like a quality product. The value for the money is pretty decent. I would recommend them.
Published: November 15, 2016
Mike of San Francisco, CA
Source: consumeraffairs.com

When I was looking at refrigerators at Best Buy, I was with someone who had
When I was looking at refrigerators at Best Buy, I was with someone who had heard of Viking Refrigerator and said that they had a great reputation. The rep at Best Buy was a great salesman and very helpful, but we needed the fridge and we bought a Viking Refrigerator. It’s a great fridge and it works wonderfully plus I like its cold storage.
Published: February 4, 2018
Rhiannon of Beverly Hills, CA
Source: consumeraffairs.com

The quality is good. I like the simmer quality. However, Im having difficul
The quality is good. I like the simmer quality. However, Im having difficulty cleaning the top of the range because it says that youre only supposed to use soap and water, but that doesnt clean it. I went to Trail Appliances - one on King George, in Surrey, and the new one in Cloverdale. I went to two branches to try to ask them about accessories for the Viking because I wanted to get a grill cover, and I also wanted to ask them about how to clean and the maintenance, but they werent very helpful. I have the six plates and the grill. Its a 5 Series. I would like a better engineering of that particular product. They should have made at least one of the plates a small one, because its six large plates.
Published: October 5, 2020
Zaibun of Surrey, BC
Source: consumeraffairs.com

Viking was recommended to me. Everything seems to be good so far with our r
Viking was recommended to me. Everything seems to be good so far with our refrigerator. I like its unique system about the vacuum pressure in it. The design’s fine. I’ve owned Marvel, and I’ve owned Viking, and another one. Theyre all good but this Viking is a more modern one than what I’ve had in the past. The quality is so far, so good.
Published: May 9, 2020
Tom of Addison, IL
Source: consumeraffairs.com

The Viking appliances are made to last. Between this refrigerator and my ol
The Viking appliances are made to last. Between this refrigerator and my old refrigerator, for some reason, the things wouldnt last as long as they do in this Viking. The different departments and the bins in the refrigerator makes it so you can put things in different temperatures. That’s a heaven-sent. When youre a chef or you like to cook, you need things right there. You dont need to be running around the kitchen. With all those different drawers, I got the vegetables in one thing and I even have wine in one of the compartments. So, its an excellent piece of equipment. It makes cooking easier. My favorite feature of the range is the simmer. But I like the one on the right-hand side in the front because I like to cook things and get the heat high on it. You could cut up two chicken breast that might be cold and put it in there, and it would get nice and hot where it would start to brown. In a normal stove, that would not happen.If I had to do it again, I’m definitely going to be using Viking. When you want something to last and you want to pay the money for a good appliances and good equipment, Viking’s the best. When you spend the extra dollars for something, it changes your life. I was cooking on just an electric stove top and I only had four burners. So, to go from that electric stove top to my Viking, its like getting a brand new Mercedes Benz. I cant believe how easy it is for me to cook things such as baked potatoes and big rib roast. Ive cooked them all. Viking is expensive but youre paying for the quality of it. If you want the best, you got to pay a little extra, and it’s well worth it.
Published: January 10, 2022
Gus of Cos Cob, CT
Source: consumeraffairs.com

I got a Viking range for matching my kitchen because I had already bought a
I got a Viking range for matching my kitchen because I had already bought a Sub-Zero. The quality is excellent. It controls the heat quite well.
Published: August 3, 2020
Mike of Richmond, VA
Source: consumeraffairs.com

The Viking range was so pretty. I got one thats jet black with rose gold ac
The Viking range was so pretty. I got one thats jet black with rose gold accent. Its one of my fancy splurges for the kitchen. My house was being renovated and the designer did all of the ordering. The installation of the range was easy. They had a nice team come in and set everything up and level it. The range works really well. I like the fact that youre not actually sitting the pot on the burner. Youre sitting it on the little metal thing above the burner. Its set up pretty high from the burner. Theres an indentation in the burner so the flame is set down in the indentation, which means that it keeps you further away from the flame. You have to work very hard to burn yourself. Thats a really nice safety feature. The range also works quickly. There are lots of options on how to set the temperature. I like the fact that the knobs light up when a particular burner is being used because its also easy to know if a burner is on. If the pilot light didnt light, you dont have to worry about gas flowing because the light is on will tell you which burner is active.
Published: March 16, 2022
Sabrina of Moraga, CA
Source: consumeraffairs.com

Weve had Viking products for a long time and weve enjoyed them. I like the
Weve had Viking products for a long time and weve enjoyed them. I like the look and they work well. We got a new refrigerator a couple of years ago but we have a lot of new products. I like my oven and refrigerator, but our other one died. We tried to fix it a bunch of times but we ended up just having to replace the whole thing.
Published: October 24, 2017
Kim of Edmond, OK
Source: consumeraffairs.com

Ive known Viking Refrigerators for so long. I like the look and the style o
Ive known Viking Refrigerators for so long. I like the look and the style of the refrigerators. They also have a better quality than the rest of their competitors. The refrigerator that I have bought is average and Ive spent $9,000 on it. However, I’ve already had a service call out here because the thing wasn’t working properly. Based on the fact that they had charged much more, their product and service should have been stellar. Even so, somebody quickly got out here and that guy was great. I also Iike the construction of the solid door. And also, I like the fact that the inside thing is made of metal. Purchasing from Viking was a good experience up until the point where they were to deliver the item, but then it all went to crap. When they delivered the item, they gave me a delivery date, but they didn’t meet that. And then they gave me another delivery date and didn’t meet that as well. So it was just a big fiasco. It took three days to finally have the item installed. Since that was a Monday, they didn’t even have it installed and so I installed it myself. Also initially, Viking was responsive. I had bought three different products. I bought a Viking Refrigerator, the beverage center, and the ice machine. And two of them were delivered on one day. The beverage center was deemed late by Viking. They said they didn’t have it yet. So, once again, the second time they came in, they’re supposed to deliver it but they didn’t show up. They called me and told me that it wasn’t gonna be delivered for another couple days. And then again, it was supposed to be delivered between 12:00 and 5:00, and they showed up at 9:00 at night. The second time they delivered, the service level just sucked. These dealers are representing Viking. I know its difficult because they’re not just selling Viking, they’re also selling other products. But at the end of the day, it puts a bad taste on my mouth that Viking works with these people. If Viking wants to say that they are a service-oriented company and believes in their customers, then they ought to pay attention to who’s actually selling this product and who’s delivering the product in the homes because it only takes one experience to turn somebody off. So I don’t know if I’d ever buy another Viking again. I would also tell others that if they ever want to go buy the product, that would be fine but I would also tell them to make sure they do their research.
Published: October 22, 2018
Jeff of Suwanee, GA
Source: consumeraffairs.com

In December of 2010, I had my kitchen remolded and bought an 8 burner, doub
In December of 2010, I had my kitchen remolded and bought an 8 burner, double oven Viking Pro range. When I owned a restaurant in the mid 80s we had a Viking range and I loved it. It cooked evenly and baked, roasted, broiled - fantastic. So Viking was naturally my choice. I paid around $12,000 for the range and $4,000 for the vent hood. The first year after it was installed, I did not use it much. My Mother became ill and I went to take care of her. When I started using it last year, it worked fine for a few months. Then in October of 2013, the oven started to cool down after an hour or so of cooking. Thank goodness I purchased a warranty for five years. The Viking certified repairman came out in November 3 times until a part was replaced that was recalled or so they said. The ovens and burners worked fine when the repairmen left. Two hours later, nothing worked - not even the burners which had no previous problems. Nothing would come on. Three more times repairmen come out. Finally in February, it was fixed until May when it started to do the same thing. The oven would not hold heat. Two more service trips and two months later, it was once again fixed. 10 days later after cooking and baking every day, the oven did not cook properly. My cheesecake and pies were not done in the middle and the bottom crusts were uncooked. A 3-lb chicken took 3 hours to roast and still was not hot enough to be safe to eat. A week later, the repair service is out again. Only this time he only puts his thermometer in the oven and after 30 min. says its holding temp. properly. Cant tell you how frustrated I am. I am not an amateur cook. I was a chef for 15 years and I used good ole recipes that have worked more than a thousand times in the correct time limits. Even after adding an additional hour to hour and a half baking time, pies and cakes were raw in the middle. Repair man doesnt understand it should be cooking properly. Hello, I showed him one of the pies I kept - nothing to say. Hate this oven by now. Cant understand, unless it cant work when used daily, for more than an hour. I will never buy a Viking range again. Bought my son a nice LG. Works beautifully - no problems at all.
Published: June 20, 2014
Karen of Carrollton, TX
Source: consumeraffairs.com

We purchase all Viking kitchen appliances. Every item ref, range, dishwashe
We purchase all Viking kitchen appliances. Every item ref, range, dishwasher and latest microwave had immediate service issues. We have still to get a working microwave now - seven months and still waiting. Do not consider Viking in your remodeling. The appliance only look good... absolute junk with a service department ready to say nothing and do nothing. Save yourselves the nightmare, buy anything else.
Published: October 27, 2015
Roger of San Marcos, CA
Source: consumeraffairs.com

I bought this bottom freezer french doors 36 counter depth refrigerator 19
I bought this bottom freezer french doors 36 counter depth refrigerator 19 months ago and the freezer is icing up every few months. Its a total disaster and I am tired of constantly having to throw away food to unfreeze it. Once I spend hours doing it, things get back to normal for a month or so and then the cycle repeats. Its incredibly annoying and standard manufacturer warranty is expired after a year. Really bad product, you dont expect this from a newer fridge, especially Viking. Not living up to its name at all.
Published: July 16, 2017
Ellina of Del Mar, CA
Source: consumeraffairs.com

Our house came with Viking appliances. The refrigerator/freezer VCSB423SS s
Our house came with Viking appliances. The refrigerator/freezer VCSB423SS started thawing food in the freezer. The Viking authorized repairman diagnosed the problem as a floating restriction and quoted us $4,000 to decontaminate each unit that uses freon (evaporator, heat expander, etc.). That amount is only for labor since the unit is still under the 12 year warranty. I cant believe it will cost $4,000!!! Can someone from Viking verify this amount?
Published: October 21, 2017
Pattie of Atlanta, GA
Source: consumeraffairs.com

I bought a kitchen full of appliance from Viking. My refrigerator has cause
I bought a kitchen full of appliance from Viking. My refrigerator has caused what appear to be typical problems. Doors not closing or sealing correctly. Ice maker repair four times thus far. Company over the years could have been more congenial!
Published: March 4, 2014
Paul of Chicago , IL
Source: consumeraffairs.com

I needed a Viking fridge that matched the stove I already had. I purchased
I needed a Viking fridge that matched the stove I already had. I purchased one and I havent been feeling great about it. Recently, the whole freezer got clogged up and I had to shut the whole unit down. I also had to replace a part in the fridge which cost me around $600. Getting the unit repaired was difficult because the two places registered with Viking in my area were terribly reviewed. Plus, those places were not able to help me immediately.
Published: July 26, 2020
A. of Nj, NJ
Source: consumeraffairs.com

We switched it to Viking and Ive been really happy with it so far. But the
We switched it to Viking and Ive been really happy with it so far. But the back of the range has a cut-in, assuming that your gas feed comes on the left side. Our feed comes in on the right side so we had to slide the range out until we were able to move our gas feed to the left side. If it had probably cut out going across it and the air would cut out, that would have been much better than having a big cut-out only on one side.
Published: March 15, 2022
Paul of San Marcos, CA
Source: consumeraffairs.com

We happened to get a very good deal on the Viking range that we saw. The qu
We happened to get a very good deal on the Viking range that we saw. The quality is good. But we had a problem with the thermostat. It wasnt keeping temperature. So we had to have it replaced recently and well see if that will resolve the problem. Other than that, we had a very good experience with the team at the Viking dealer. We bought appliances from them before. They were knowledgeable, low pressure, and local.
Published: May 13, 2019
Philip of Brightwaters, NY
Source: consumeraffairs.com

We owned our first Viking for 15 years. That worked perfectly and we never
We owned our first Viking for 15 years. That worked perfectly and we never had any problem with it. And so, we decided to purchase a second one, but were encountering a problem with it. The cooker that’s in front of the stove is not working properly. When you turn on the stove, whatever one you’re trying to use, it starts to fire right away. This has been going on for a month and a half. My husband has been calling Viking back. He has not been able to resolve anything with them. Right now, I’m not happy with this purchase.
Published: January 9, 2020
Luisa of Daly City, CA
Source: consumeraffairs.com

We werent die-hard Viking fans but we fell in love with an orange stove tha
We werent die-hard Viking fans but we fell in love with an orange stove that we walked by. It feels quality and I love it with one stove to the next. Also, I have these rolling racks in the oven and that’s an improvement. Viking gave us a tremendous deal but the stove was a lemon. It must have been fixed five to 10 times and it couldn’t stay fixed. But Viking was nice enough to replace it without us asking for it. The replacement has been great but the circumference of the circle is a little hot. It’s always cooking on the outside of my pots. I wish the range had a smaller circle. Other than that, Viking proved that customer experience matters and I tell everybody how good they were.
Published: April 24, 2017
Corky of Nordland, WA
Source: consumeraffairs.com

I wanted to get a really good refrigerator that would last a long time. I k
I wanted to get a really good refrigerator that would last a long time. I know Vikings top of the line products and so weve purchased refrigerators from them. Our first one had a water dispenser on the inside of the door. When we tried using the dispenser it wouldnt work as the water line kept freezing up. We ended up getting another refrigerator but a different model without a water dispenser, which is what we really wanted. The second one worked fine and then it stopped making ice. A service guy came out five times, replaced the ice maker twice, replaced the track twice and he said the water line was fine but he couldnt understand why its not making ice. So hopefully, this third refrigerators a charm. I hope it stays working and it seems to be fine. It makes some weird noises sometimes. It probably has something to do with the water line and the connection for the ice maker. But other than that, its producing ice. So far, so good.
Published: April 8, 2017
Cynthia of Hickory Hills, IL
Source: consumeraffairs.com

The range is amazing and its like the centerpiece for the kitchen. But Ive
The range is amazing and its like the centerpiece for the kitchen. But Ive had igniter issues, the hood has a switch that broke, and two of the ovens didnt work. Although Im sure itll be amazing once it gets fixed. It has a feature where it lights up in the front and I can light it to white or a royal blue. In the evening, when I turn on all the mood lighting, I usually turn my stove on because its beautiful and it’s lit. I love the range and I recommend it.
Published: January 5, 2022
Lisa of Tampa, FL
Source: consumeraffairs.com

We wanted a built-in refrigerator and something that would be good quality.
We wanted a built-in refrigerator and something that would be good quality. We were gonna go with Jenn-Air but we heard that the compressors on the Vikings were better. We were also looking at Sub-Zero but we heard that there was a lot of maintenance that needed to be done every year for their compressors. The people that we talked to said that Viking didn’t have that sort of maintenance requirement and we heard that Viking was really good. So, we went with them. We were also looking for something that was fairly wide and the one that we got from Viking was a pretty big unit. We have it for a while now and our experience has been good. Its quality is okay although some things get really frozen at the top of the refrigerator. There was also a squeak in the door, and people came out and fixed it. After that, we havent heard as much squeaking as before and the refrigerator has been doing all right.
Published: July 23, 2018
Ammar of Ashburn, VA
Source: consumeraffairs.com

Being in real estate, I’ve sold a few homes and looked at a lot of upper
Being in real estate, I’ve sold a few homes and looked at a lot of upper end homes and most of the nicer homes have the Viking appliances in them and that always piqued our interest. Ive also done a couple of build-outs where Ive used the Thermador and Viking and I tend to lean more towards Viking. I liked the performance of Viking. My wife is quite a good cook and she has an oven also from Viking. It performs really well and she’s happy with it.We like the style of the Viking Refrigerator. We also like the size of the pullout freezer and the adjustability of the shelves is another nice feature. We purchased through Pacific Sales and they were very knowledgeable on all the products. I financed the refrigerator because it was a 0% for 18 months. I ended up buying all four Viking products individually because they all matched. Im very impressed with the overall service. We’ve had a couple of needs for the appliance repair team to come out. They were very knowledgeable on the repair, were good communicators and took care of the problem. I’m very happy with all the units, the service and the sales team. I’d recommend Vikings.
Published: August 4, 2017
Robert of Orange, CA
Source: consumeraffairs.com

I’m sorry to say that this $7000+ refrigerator is the biggest piece of cr
I’m sorry to say that this $7000+ refrigerator is the biggest piece of crap I ever owned as an appliance. I spent $1000 for custom panels too when I bought it in 2009 for my kitchen remodel. It broke so many times that it made me cry. I took care of the recalls with the door, had a new seal, had to change all the electronics on top, freezer always breaks and leaks, changed the fan too. I really want this replaced with something else. It’s all built-in too. Kitchen-aid made the same size in 36.” Wish I got that instead. Everything in my kitchen is KitchenAid and I’m quite pleased with it.
Published: October 1, 2019
Gayle of Morganville, NJ
Source: consumeraffairs.com

When we did a complete remodel of our kitchen in 2018 we purchased Viking r
When we did a complete remodel of our kitchen in 2018 we purchased Viking range top, downdraft vent & dual wall ovens. Viking had a promotion going where they threw in the dishwasher. The dishwasher stopped working in late January 2019, about 8 months after installation. We called the Viking authorized appliance repair company. They sent a service tech out 8 days later. He informed us the dishwasher had a bad water pump and circuit board. Told us it would take a week or two to get replacement parts. Never heard back so after two weeks I called the service center and was informed the parts would be in late March which means were out of a dishwasher for over 2 months.I am a general contractor with over 40 years in the business and have never experienced a dishwasher failure. I guess that is why Viking is giving them away! I may go ahead and purchase a Miele and throw this Viking unit out. I dont know how Viking can justify two month wait times for parts. Im really happy that it wasnt the cooktop or oven with a problem but now wondering if we do have an issue with either of those how long will it take to get parts.
Published: February 13, 2019
Greg of Aptos, CA
Source: consumeraffairs.com

I had a Viking range 20 years ago. I was looking for a new gas range with c
I had a Viking range 20 years ago. I was looking for a new gas range with certain features and Viking filled the spot. So far, I love the quality of the range that we received from Viking. I like that it’s simple, very direct, and does what it says it’s gonna do. I turn it on and off, and there are no hidden electronics to mess up. It has worked ever since we set it up, so it’s great. Also, I absolutely love the broiler. But any time that people buy something online and it’s being shipped from New York, nobody gives them a date on when their product is going to arrive and there’s a bit of tension that goes on with that. In this case, our product arrived two weeks later than what we were promised, so there was some angst with that. But scheduling was the only issue that we had and other than that, the people that I talked to were very nice and polite.
Published: January 13, 2019
Beau of Winterville, GA
Source: consumeraffairs.com

Six years with 30-inch dual fuel Viking oven resulted in four service calls
Six years with 30-inch dual fuel Viking oven resulted in four service calls, $800+ in repairs, and at least three weeks downtime. Nothing was ever covered by warranty and theres zero support from our friends in Mississippi. How they stay in business is beyond me. Shame on you Viking! I wish I bought Wolf.
Published: March 30, 2012
Scott of Toronto , ON
Source: consumeraffairs.com

Our Viking refrigerator was fine.
Our Viking refrigerator was fine.
Published: August 28, 2020
Vince of Monrovia, CA
Source: consumeraffairs.com

My Viking range is new and one of the burners sometimes just continuously c
My Viking range is new and one of the burners sometimes just continuously clicks. Plus, one of the lights isnt even in the thing that shines down on the knobs. I got a Viking dishwasher with it six months ago and I already replaced that. We got rid of it as it had some sensor error and we were disappointed with our experience. I talked to Viking about it but I havent called about the oven yet. I got to have them put the light in on the knob as theres a hole where theres a gap where that might go. But the guys that came out and installed it did a very good job. Still, sometimes when you walk by, you smell a little bit of propane. My house is big so you dont really notice it, per se, but I noticed it. Then, they didnt level it right. When you deal with Viking, you got to go back to the shipper. Their customer service is all right though it seems like their service doesnt cover a lot of things. When the dishwasher went out, they said it was the sensor and must have been a problem with the install. Then pretty much, they told me that I got to go back to the installer. So then I dealt with them and they said it was dented by Viking. So, I went back and forth and nobody got me a dishwasher.
Published: March 6, 2022
Greg of Dunkirk, MD
Source: consumeraffairs.com

I wanted to upgrade my appliances so I purchased five Viking appliances. It
I wanted to upgrade my appliances so I purchased five Viking appliances. It is a well-known brand and the dealer is knowledgeable. The range is amazing but the others are average. When you turn on the burner it’s just so smooth.
Published: May 10, 2018
Gavin of Hawthorne, CA
Source: consumeraffairs.com

We have had the thing since 1999 and it has never lived up to what it was c
We have had the thing since 1999 and it has never lived up to what it was cracked up to be. It does no good to call Viking. When they first answer the phone, you will think you are on a straight track to be taken care of, but once you get to the source, all you will get is the runaround. The oven has had trouble a number of times, it is always the igniters that are bad. As for the broiler, we just learned to live without one, it will not last long when they change the igniter for some reason. What I dont understand is how this company is still in business? There needs to be someone to start a class action suit against this company. The burners work, but there is no such thing as low. If you turn something to low, it will still burn whatever you are trying to cook. All the heat is on the outside edge of the burner. Our Viking range model number is VGIS360BDSS, serial number R06289813435. I would not advise anyone to buy such a piece of high price junk.
Published: March 20, 2012
Richard of Ferriday, la
Source: consumeraffairs.com

Weve owned a built-in Viking refrigerator before. The new home we purchased
Weve owned a built-in Viking refrigerator before. The new home we purchased was a construction and the area was really unusual. They had already picked G.E. Monogram appliances but we heard their refrigerator wasnt good. We wanted a higher end refrigerator and since we had experience with Viking, we ordered one online through AJ Madison. It was a stand-alone and theres not many high-end companies that make a stand alone. We didnt have to pay self-tax and shipping. The refrigerator looks pretty cool and the functions are great. Weve been very happy with Viking.
Published: December 2, 2016
Kayley of Kernah, TX
Source: consumeraffairs.com

There are vent holes at the bottom of oven. Owner must remove bottom plate
There are vent holes at the bottom of oven. Owner must remove bottom plate to clean food debris that falls into the oven’s burner area which creates an adverse hygienic condition. Also, annoying oven fan stays on 45 minutes after use.
Published: January 5, 2020
Lucy of Folsom, CA
Source: consumeraffairs.com

Weve had our Viking Refrigerator running for about a month and a half now a
Weve had our Viking Refrigerator running for about a month and a half now and we love it. The dealer had an excellent display of the various Viking appliances that was really most helpful to us. We bought the double-door model and I really like it. Its working very well, has no issues, nice and quiet, all the compartments are useful, and its pretty. We love the way its lined up and I love the freezer on the bottom because that means my head doesnt bump at the handle if the freezer was on top.
Published: March 14, 2017
Shannon of Oakland, CA
Source: consumeraffairs.com

I love Viking Ranges and I got such a good price on it. I have a standard s
I love Viking Ranges and I got such a good price on it. I have a standard six burner, 36 inch from Viking. It doesn’t have all the bells and whistles, but they work better. The heating part of them, the flames, everything about it is more consistent. The heat is much more efficient than some of these cheaper ranges. Viking is just better to cook on.
Published: March 20, 2017
Scott of Westlake Village, CA
Source: consumeraffairs.com

My Viking range has been a good investment so far for me. Weve had it since
My Viking range has been a good investment so far for me. Weve had it since last summer and its a great range. I like it a lot. It’s very efficient and the oven heats really quick. It’s solid too. I like the fact that it’s like a commercial range, so it gets really hot. But when you put it on the low setting, it’s not very low ‘cause it’s got pretty big burners. The only thing that’s odd is when I’m closing the oven door the enamel is chipping off of it ‘cause there’s this piece that sticks out. Otherwise, the quality is good.
Published: March 9, 2018
Kendra of Washington, DC
Source: consumeraffairs.com

I love my range from Viking. Its beautiful, the way it works is very simple
I love my range from Viking. Its beautiful, the way it works is very simple, and its not electronic. The knob came off right away, though. But, Im not gonna hassle with that because its not that easy. It slipped into my counter and Im not gonna pay someone because it keeps coming off. Also, the private place I bought the range from was not that great. They didnt advise me properly that with the microwave above the range, the heat from the range would eventually get the microwave digital reading to fail. The hood is inside the microwave and now, Im having trouble with it. But Im not gonna replace it with the same thing. So then, I would have to get a whole new configuration. Nevertheless, I would suggest my range to anyone. Ive already told a friend about it and my friend bought the same one.
Published: December 2, 2018
Janet of Fairfax, CA
Source: consumeraffairs.com

We purchased an expensive free standing gas range, model VGCC530-4BSS, beca
We purchased an expensive free standing gas range, model VGCC530-4BSS, because we were tired of having to fix our old electric range. From day one the front knobs got hot when the oven was on for a long period of time. We never really thought too much of it until just recently when the oven would quit working after being on for a while, for example, when cooking a turkey etc. Through my own investigation, along with limited help from Viking I figured out that the oven door doesnt seal at the top. There isnt an adjustment to rectify this problem. Viking suggested new hinges, at the bargain price of $120 each, which I fail to see making any difference as this has been an issue from day one. Not to mention I removed the door, inspected the hinges and could not find anything wrong with them. I strongly feel that the only solution to this problem is to buy a new stove, one that doesnt have the Viking label on the front. This will be our first and last Viking product EVER!
Published: October 26, 2015
J of Fort St John, BC
Source: consumeraffairs.com

Vikings price point was within our target range so we decided to go with th
Vikings price point was within our target range so we decided to go with them. The Viking dealer was good. The product looks cool and people think it looks cool too. The quality is fair but I’ve got some issues and I’m hopeful that those will be fixed.
Published: September 21, 2016
H. of Pa, PA
Source: consumeraffairs.com

My Viking refrigerator has a good space. It’s very convenient. The proces
My Viking refrigerator has a good space. It’s very convenient. The process was okay when I ordered the fridge, and it was delivered on time.
Published: May 16, 2020
Paul of Pasadena, CA
Source: consumeraffairs.com

The unit that I have has the 18,000 BTU gas flame cooktop and the infrared
The unit that I have has the 18,000 BTU gas flame cooktop and the infrared broiler is super strong. But recently, the front right burner will take a few seconds to fire up. Also, weve been waiting for a couple of weeks now to get the mounting bolts for the microwave. We had our kitchen remodeled and the contractor demolition team cut through some bolts.
Published: April 5, 2021
Jim of Maple Valley, WA
Source: consumeraffairs.com

We moved into our custom home in September 2010, in which we have a Viking
We moved into our custom home in September 2010, in which we have a Viking refrigerator (36), a Viking freezer (36), 48 Viking range, Viking grill and a Viking range hood (over the grill). Every Viking appliance has already been repaired at least once since September of 2010 except the range hood. The latest repair was to the 36 freezer for which Viking charged $362 to replace a PCB assembly, stating that we were out of warranty. Their customer service team reads a scripted you are out of luck statement and definitely leaves you with the impression that they couldnt care less! This is high end price, low class service! Stay away from Viking. Problems might be inevitable, but for the spend, you should expect someone who at least gives you the impression that they are listening and are making an attempt to assist!
Published: January 17, 2013
Bonnie of Travelers Rest, SC
Source: consumeraffairs.com

Purchased a beverage center/Mimi fridge with a 5-year service contract, tha
Purchased a beverage center/Mimi fridge with a 5-year service contract, thank god! It has never worked properly. We have had at least 6 service calls and probably several thousand dollars in repairs. The unit has never worked properly and has be out of service longer than it has worked. By the time we get the call to the repairman they order the parts they come back to fix, the fridge breaks in about another week. It mainly freezes the contents which leads to exploding sodas and cracked glass. It has read the incorrect temperature as well as unable to change the temperature.Right now the unit was fixed yesterday after waiting several weeks for parts and just today called the store where it was purchased to have someone come out and check it for yet another issue. The store we purchased it refuses to exchange it because it is a high endproduct and they cant take it back... I wish we purchased a 300 hundred unit from Costco instead of wasting $ 2000 on this...at least it looks pretty! We have a 5 yr service agreement so when that runs out it will be placed on the curb. Do NOT waste your money.
Published: December 27, 2013
Caroline of West Orange, NJ
Source: consumeraffairs.com

I havent used my Viking range enough yet, but the product quality is great.
I havent used my Viking range enough yet, but the product quality is great. The team dealer was good and Id recommend them.
Published: September 12, 2016
Nancy of Melrose Park, IL
Source: consumeraffairs.com

I researched for a long time which refrigerator I was gonna choose, and I u
I researched for a long time which refrigerator I was gonna choose, and I ultimately chose Viking ‘cause I liked how it looks. I’ve always known about Viking and so I bought my Viking refrigerator from where we got our plumbing supplies. The people there were great and I always liked them. I like the refrigerators quality, its size, lighting and the soft closing drawers.
Published: July 5, 2018
Kim of Paducah, KY
Source: consumeraffairs.com

Given my understanding of the quality of Viking, the fact that they had a f
Given my understanding of the quality of Viking, the fact that they had a freestanding refrigerator that would fit in my space and the configuration that I really liked, I went with the brand. I really like the French door configuration without having to have an ice or water dispenser in the doors. So far, the qualitys great and I hope it continues to work as it is. I love the product.
Published: July 14, 2017
Amy of Scottsdale, AZ
Source: consumeraffairs.com

Our Viking Refrigerator came with the house and was chosen by the builder.
Our Viking Refrigerator came with the house and was chosen by the builder. So far, the quality has been okay but we had some issues. First, the handle on the fridge-side door broke. I called the customer service and they sent someone over to check. They ended up ordering a new part. It was covered under the warranty and everything was taken care of in a timely manner. Second, the freezer is making a noise. Last week, we had noticed this noise for four days. Then over the weekend, the noise disappeared. I have an appointment today with the Viking’s service guy to come and fix the issue.
Published: December 6, 2017
Yu of San Jose, CA
Source: consumeraffairs.com

Viking is a pretty well-known brand name and Ive known of it for some time.
Viking is a pretty well-known brand name and Ive known of it for some time. The team at the Viking dealer was very good and helpful. The refrigerator that I purchased from them has been very good so far. I like the space and design of it -- it is probably the best.
Published: December 28, 2016
Nicholas of Lake Forest, IL
Source: consumeraffairs.com

I’ve been a Vikings customer for many years and I like the quality of the
I’ve been a Vikings customer for many years and I like the quality of their products. I went through a kitchen showroom to buy their refrigerator. It works and keeps our food cold. It was a great experience overall.
Published: August 17, 2017
Hillary of Flower Mound, TX
Source: consumeraffairs.com

I had a Viking refrigerator in my first house and then I got a new one now.
I had a Viking refrigerator in my first house and then I got a new one now. It looks magnificent but I cant tell if the quality is better. My last refrigerator did not break twice but the new one did. The freezer and the refrigerator doors should stop at about 100 degrees and both of them broke, which happened twice. The parts werent in stock and it could take 2 weeks to get them. And now, its already been six weeks to get it fixed and Im still waiting for it to get repaired.
Published: May 20, 2017
Russell of Mckinney, TX
Source: consumeraffairs.com

Weve had a lot of problems with the Viking range. The repairman has been he
Weve had a lot of problems with the Viking range. The repairman has been here twice. The hinges on the door have not worked properly. When you close the oven door, it kind of falls loose again a little bit. The lights are on all the time. The guy put in new hinges but the oven wouldnt turn on. It was some computer part. Ive been super disappointed.
Published: January 4, 2021
Shirley of Oceanside, CA
Source: consumeraffairs.com

I had Sub-Zero for years, and it was leaking and leaking. We had it fixed a
I had Sub-Zero for years, and it was leaking and leaking. We had it fixed a million times before we changed. We also needed a built-in and we wanted a bottom freezer so we went with the Viking. I like the lighting. Also, the ice maker works well and the ice is clear. However, Im not happy with the door. It closes but when you open it, it slams open. Its not balanced. Viking installed it improperly so we had to change the doors. When the doors came, they were all scratched. We had to get a brand-new Viking fridge and there were all these scratches on the doors, which was unacceptable. But they brought new doors and they just didnt balance them.I filled out a form, I registered online, and Viking Refrigerators called me a local company and weve been playing phone tag. I want them to send somebody to fix the door but it hasnt happened. Ive been waiting for a month for that. Also, the drawers are poorly designed. Theyre flimsy and not elegant. Theyre not as sturdy for a $10,000 refrigerator that should be better quality.
Published: January 17, 2019
Laurence of Port Washington, NY
Source: consumeraffairs.com

I have had my Viking Range for three weeks. My son has one and he knew I ne
I have had my Viking Range for three weeks. My son has one and he knew I needed a new range. He researched on the internet and he found it. I cooked on his stove quite a bit, so I liked it especially its sturdiness as well as its grills. The grates are really heavy duty. The only downside is that the burners don’t go down far enough to low heat. Other than that, it’s working very well. The dealer was excellent and he was efficient. He was clean, and he took off his shoes. He was courteous, very professional, just really a gentleman.
Published: December 18, 2017
Theresa of Sloatsburg, NY
Source: consumeraffairs.com

Viking stove experience EVGIC365-6B SS - We have bought this stove back in
Viking stove experience EVGIC365-6B SS - We have bought this stove back in 2006 in Europe. It is by far the best cooking device available on the market today. Only one extremely negative downside: We have had to replace the spark modules almost every year on average. This was the 10th time. It seems to be a design fault. You may expect that they last longer. The spark models are located fairly close to the rear burners of the stove and are only lightly protected by an thin sheet of aluminum cover. The way the blue plastic spark modules look after being replaced, it seems that the on-board electronics are cooked to the extreme as well. Whats your opinion on that re Viking guys?
Published: December 30, 2016
Jacky of Soest, Other
Source: consumeraffairs.com

I have known about Viking for a while and I know it is a good brand. Were h
I have known about Viking for a while and I know it is a good brand. Were happy with what we have so far. I like the refrigerator, its lighting and layout.
Published: November 22, 2018
Shannon of Laguna Niguel, CA
Source: consumeraffairs.com

Weve owned Viking products for years in different houses. Over the years, t
Weve owned Viking products for years in different houses. Over the years, their products have improved. Weve just spent about $40,000 in Viking products, in building a new home. The refrigerator we got from them appears to be fine. They built a nice product. I dont have high expectations with a refrigerator. It either keeps stuff cold or frozen. We have a separate Viking ice maker thats not part of the freezer or refrigerator, and its a nicely constructed piece of equipment.My only issue was with their dishwasher that immediately leaked. Moreover, I was in a new home without a dishwasher for two months because they couldnt deliver parts. We just got the dishwasher back a couple of days ago. The Viking dealer was good, except with their service with the dishwasher. We live in a small town in Arizona and they are the only game in town. But theres no excuse for our spending thousands of dollars on a piece of equipment that comes defective from the factory and then it takes two months to get a replacement part. Its just not acceptable We havent had any issues so far with any of the other equipment, which is good. Our Viking products sometimes had service-related issues, so theyre not as durable as some of their competitors stuff, but they certainly are attractive in their features. Ive had both good and bad experiences with Viking products, so I’m holding my breath that we don’t have any other issues. Viking has been challenged publicly on the quality of their product. So, Im hoping that they have improved their manufacturing process and their items are more durable than they were in the past.
Published: September 30, 2016
Bradley of Lake Havasu City, AZ
Source: consumeraffairs.com

I had some friends with Viking refrigerators and I liked its style such as
I had some friends with Viking refrigerators and I liked its style such as the outside of the door and the way it looks in the kitchen. Theyre well-made and I like the interior spacing of the shelving. The drawers are nice and wide too. Im very comfortable with Viking and I had a good experience with them.
Published: June 18, 2018
Ana of Cincinnati, OH
Source: consumeraffairs.com

My wife liked Viking Ranges because of its quality. The last couple of rang
My wife liked Viking Ranges because of its quality. The last couple of ranges that we bought were not Viking and we didn’t like them. We bought our Viking Range through a retailer in Tupelo. We’re happy with it but we have an issue with condensation coming from underneath when we’re running the oven. We paid extra for this trim piece on the bottom that goes on the front so things wouldnt go up underneath the stove. Then the hot air coming from the oven is causing that water to condensate and drip out. Also, the fan is really loud for the convection oven.
Published: May 15, 2020
Scott of Tupelo, MS
Source: consumeraffairs.com

My friend recommended Viking Ranges. I purchased one from their dealer and
My friend recommended Viking Ranges. I purchased one from their dealer and it went very well. However, when I turn off the burners, there is a really loud sound of the gas turning off. Also, the burners are big. I burned myself a couple of times, so I have to be careful. I cannot put any small pot on the burner, as well, because obviously, the red of the burner is bigger sometimes. And sometimes you just need to use smaller pots as you cannot use the big ones all the time. But, I like everything else about the Viking range.
Published: January 18, 2019
Ella of Stratham, NH
Source: consumeraffairs.com

I inherited the Viking Range on the house that we bought. Its great and the
I inherited the Viking Range on the house that we bought. Its great and the convection feature in the oven is nice, except that it does some weird things. The electronic igniters sometimes will just keep clicking even after the burner is lit. The technician said it happens when its wet or when its more humid. Ive never ever had that happen before and with Viking being top-of-the-line, I would not expect that. Still, Viking is durable and it looks nice too.
Published: October 20, 2020
Stefan of Lisle, IL
Source: consumeraffairs.com

Side by Side 29x79 Professional Viking Fridge and Freezer - Top of the line
Side by Side 29x79 Professional Viking Fridge and Freezer - Top of the line price and look. Worked well for three years and has been downhill since. Ice maker broke in freezer. Drawers split and fell out in fridge. All fixable until the seal started to tear on the door which as you would imagine, if not working properly it doesnt hold in cold air and temp rises. We ordered not one, or two but three times, went back and forth with Viking and three different appliance repair guys. Final analysis is that Viking no longer makes same seal and the replacement seal DOESNT FIT! IT DOESNT WORK! We have pulled our hair out trying to find someone whose fridge maybe blew up or fell out of the back of a truck just to nab the $100 seal from original fridge and have it snapped in 10 minutes. It is a CRIME that a manufacturer makes a 10K unit and then cant provide basic replacement parts and therefore deems the product obsolete.
Published: May 20, 2016
jen of Orinda, CA
Source: consumeraffairs.com

Viking is one of the two companies that had the refrigerator in the size an
Viking is one of the two companies that had the refrigerator in the size and color that I needed. Their dealer told me about the Viking buy one, get one free deal when I first went in to look at the refrigerator there, but I didn’t buy the refrigerator right then because I was shopping around. But I called back and ordered the refrigerator and they didn’t ask me which other appliance I would like and I assumed that it was like a rebate type of thing where I could choose later so I didn’t ask. Then I found out after I had gotten the refrigerator delivered that they and I had both dropped the ball on that. Other than that, my ref comes in a black enamel color which is very unusual for appliances these days so I didn’t need to replace all my appliances when I replaced my refrigerator and it was the number one thing that I wanted.
Published: August 22, 2018
Deborah of Dallas, TX
Source: consumeraffairs.com

We got the stove through Albert Lee Appliances. The most remarkable thing a
We got the stove through Albert Lee Appliances. The most remarkable thing about the purchase was this promotional thing and I got the cookware from Viking for free. It is the finest cookware Ive ever had in my life. We ordered the stove in the middle of the pandemic and it came pretty quick. The stove has awesome quality. We love it. Its great. It gets to temperature pretty fast, and then it holds it really well. Weve always had a Viking, and when we built the house were in now, we bought a Viking and the stove lasted for 22 years. It was still working, but we thought we should replace it after 22 years.
Published: August 4, 2021
Peggy Ann of Quilcene, WA
Source: consumeraffairs.com

The range is strong and sturdy. I like the quickness of being able to heat
The range is strong and sturdy. I like the quickness of being able to heat on the stovetop, and the accuracy of the temperature inside the oven. Best Buy did a really good job of promoting the product, and when we purchased the stove, a dishwasher was included.
Published: September 18, 2021
N. of Nv, NV
Source: consumeraffairs.com

We bought the whole set from Viking. We had some problems with the range bu
We bought the whole set from Viking. We had some problems with the range but Abt took care of that. Since then, there has been no problems and its been great. Overall, were happy with Viking and with the appliances.
Published: June 17, 2020
Richard of Glenview, IL
Source: consumeraffairs.com

After spending almost 10k on a professional refrigerator, it failed within
After spending almost 10k on a professional refrigerator, it failed within 2 years. It then took 10 days for a repair technician to come to the house. I have a garage refrigerator that is still working fine after 20 years. Totally unacceptable. Viking is trash.
Published: September 5, 2018
Scott of Nahant, MA
Source: consumeraffairs.com

Were happy with the Viking range. I like the gas burners and the functional
Were happy with the Viking range. I like the gas burners and the functionality of the oven itself. Their customer service overall was good when I called them to resolve a problem. They were responsive and positive.
Published: April 20, 2021
K. of Ca, CA
Source: consumeraffairs.com

We recently built a new house and purchased a Viking range, refrigerator, d
We recently built a new house and purchased a Viking range, refrigerator, dishwasher, microwave and wine refrigerator. In a short amount of time, we have had the refrigerator repaired four times - all involving issues with the ice maker and water dispenser. The dishwasher still works but the button that lights up when you push start does not. Apparently, that costs a couple of hundred dollars to repair. The wine refrigerator needed a new thermostat - that was a $400 repair. So far, we have not had any issues with the range or microwave. A Viking representative came out and repaired the refrigerator free of charge, but the other items were out of warranty (only 15 months old!). I have emailed customer support several times, but to no avail. I am a very, very unhappy and dissatisfied customer.
Published: February 14, 2012
Eileen of Glenside, PA
Source: consumeraffairs.com

I had a Viking at my previous home. I just like their product and the comme
I had a Viking at my previous home. I just like their product and the commercial aspect of it. The first one I had was the open burner kind of thing and all steel. With the new range, I like the way it cooks and the little LED light thing thats underneath that you can actually see the knobs that illuminate it. Compared to the old range I had that had a softer side and could easily be scratched at the back, this new one has a softer cushion and it doesnt mark like the first. The only shortcoming was my experience with the Viking dealer. I like the range and if I had just gotten it from someone else, it would have been a whole lot better. Everything did not happen like it was supposed to. The salesperson neglected to schedule the installers so I had appliances sitting in my kitchen for three days uninstalled. I went to that store so many times prior to them doing the delivery because I had such a bad feeling it wasn’t going to go right and I was right. But theyre the only game in town and I was trying to buy local instead of ordering it on the internet.
Published: June 19, 2018
Michele of Easton, MD
Source: consumeraffairs.com

When I walked into the showroom, I saw this Viking refrigerator and I liked
When I walked into the showroom, I saw this Viking refrigerator and I liked the look of it. Viking has a good name too. When I made the purchase, the reps I dealt with were good and helpful. Ive had my Viking refrigerator for about three weeks now and I like it overall. However, there are some things I have some issues with. The refrigerator is so-called commercial and the compressors are a little louder than I would have expected. Also, the ice bin is trash. There are major problems with it. For one, there is a lower side in the back so when the ice fills up and you pull the ice bin out, the ice falls into the track. When you try to close it, the ice gets crushed in there and you have a hard time closing it. The ice bin also leaks so it freezes over the wires that are underneath the ice bin. At some point, that is probably gonna be an issue. Another issue is the toe kick although its not a big deal. They just didnt put it on yet and I cant figure out how to do it. On the other hand, I like the pizza box holder at the bottom. And although I didnt like these at first, I now like the automatic closing doors, as well as all the meat and vegetable compartments. It is also very bright inside the refrigerator. I like the lights.
Published: January 28, 2019
Jim of Stuart, FL
Source: consumeraffairs.com

I’ve used Viking for several years. I’ve had a 16-inch Viking range in
I’ve used Viking for several years. I’ve had a 16-inch Viking range in one house and had some other Viking and Jenn-Air appliances as well. But Ive always gone back to Viking. My wife likes them because the big Viking ranges have removable inserts so when we spill and things flow over on the gas ranges, we lift the grating off and then there’s a pan that we can lift out on the older ones that makes it much easier to clean. But in my current house, I bought a Viking surface gas range and it’s a pain in the ass because I can’t pull those pans out to clean them.I also have a non-built in refrigerator and I had it drop shipped to my house. I unpacked it, installed it myself, set it all up, and it’s perfect. I like the LED lighting in them. Its just a nice touch to it when I open the doors. Also, the handles have a substantial feel which at times, feel a little better than industrial feel. Others are still in boxes and they’re waiting to be installed. One’s a built in refrigerator, built in freezer, and a built in wine cooler. And I have a construction project going on right now so they’re not going to be installed for another four weeks if all goes smoothly.One of the reasons I’ve gone overboard with Viking is because when I went a local supplier where I’m at to look at Viking and they didn’t stock them any more They said, “Well, we actually just had to pull them out because we don’t do enough business here. Viking is consolidated per dealership network. And so I called another dealer and they said, “Yeah. We’ve been buying up all the demo Viking stuff and Viking bought stuff from other dealers ‘cause they’ve gone through a dealer consolidation. So I ended up going to a dealer in Dallas, Texas and buying most of my Viking appliances from them. We got a really good discount because they had been buying up inventory from other dealerships in this consolidation so my timing was right.Nonetheless, I spent over $20,000 but Ive got three refrigerators, a wine cooler, two stove tops, one gas, one induction, and one Viking wall oven and two Viking warming drawers. My wife absolutely loves the wall oven because they’re French doors, and she’s short. She’s burned herself on oven doors trying to reach into the oven to pull things out and so those French doors are phenomenal for short people because they can get right into the oven without having to reach over the door when they open the door down in a conventional oven. Ive already recommended them to a couple of friends that were remodeling their kitchens. I even told them where to go and a couple of dealerships that I worked with that gave really good pricing.
Published: September 9, 2016
George of St George, UT
Source: consumeraffairs.com

My family and other family members have Viking products. I liked the design
My family and other family members have Viking products. I liked the design and concept of their refrigerator. The Viking dealer I have worked with was good. She was very cooperative and professional. We bought a fridge and our Viking Professional Microwave from there. The fridge is pretty good. I had some issues with the ice maker of my previous fridge but they gave me a new Viking which has a new up-to-date part. Its the same fridge and its working pretty good.
Published: February 19, 2018
Felipe of Mission Hills, CA
Source: consumeraffairs.com

We were looking for something that has a range with a gas oven. Viking is o
We were looking for something that has a range with a gas oven. Viking is one of the few ones that provide that amenity. The quality of the product is good. I love it. We’ve used it so many times and it’s been consistent as far as the heat where the oven is concerned. We love the range.
Published: April 11, 2021
Maryann of Lawnside, NJ
Source: consumeraffairs.com

We worked with a design studio on a kitchen project and Viking came recomme
We worked with a design studio on a kitchen project and Viking came recommended. We had purchased multiple products from them. We wanted to stay consistent with a line. And so, we bought an oven, a cooktop, a dishwasher, and a refrigerator. So far, the refrigerators quality is all right. However, the ice falls out sometimes behind the bottom shelf in the freezer. Other than that, I enjoy the style of it.
Published: September 27, 2018
Jennifer of Glen Ellyn, IL
Source: consumeraffairs.com

The Viking range was built in the house that we bought. My wife looks pleas
The Viking range was built in the house that we bought. My wife looks pleased with it, but I have heard her complain that cleaning it is a bit involved.
Published: June 12, 2020
Vladan of Bloomington, IN
Source: consumeraffairs.com

After multiple service calls to repair/replaced the igniters on our Viking
After multiple service calls to repair/replaced the igniters on our Viking Professional Range, we now keep a fire starter on the range top to ignite the burners. Two local service companies will not warranty either the Viking igniters or their repair/replacement because igniter parts are consistently defective if they are even available from Viking Parts. Viking Ranges will not return our calls. Nice range with chronically defective parts that are impossible to repair/replace. After more than $1,700 in igniter repair/replacement, dont expect to light my stove without a fire stick. Remember, most Viking sales people are painfully aware of the problem but totally avoid the issue before you purchase the range.
Published: November 10, 2015
David of Littleton, CO
Source: consumeraffairs.com

I am very disappointed with Viking. I purchased a Viking Dishwasher (Model
I am very disappointed with Viking. I purchased a Viking Dishwasher (Model VDB450SS, Serial No. 081910D00018347) for my home and subsequently registered the product. I was never notified of a fire hazard recall on my unit (Recall date: April 10, 2012; Recall number: **) which states [c]onsumers should immediately stop using the recalled dishwashers and contact Vikings hotline for a free in-home repair. I discovered the recall on or about January 25, 2016, when my units electrical circuit ceased operation and I inquired about service. Thankfully no fire. I called the recall hotline, (800) 241-7239, was assigned Customer ID No. **, and was promised a repair kit would be delivered to my home within 15 business days. On March 1, 2016, I call back to the hotline to report that the repair kit still had not arrived, and I was advised that the issue was escalated and that another kit would be sent because they could not trace the 1st one. On March 24, 2016, I again called the hotline because no repair kit has been received. I was told that the company answering the hotline reported the matter to Viking and while I was placed on hold, they tried without success to reach Viking. I left my cell number and demanded a call back. The failure of Viking to timely address the recall is unacceptable. My family of 4 has been without a dishwasher for 2 months now.
Published: March 24, 2016
Kevin of Basking Ridge, NJ
Source: consumeraffairs.com

VDB450SS - Id like to save time on writing about what is WRONG with this ap
VDB450SS - Id like to save time on writing about what is WRONG with this appliance. All I can say is that this dishwasher has never been reliable since day one. Problems are various. We have to spend so much time and money on fixing it ourselves. Today will be my last attempt to try to make it work. Theres no help or customer service from Viking company, other than youre out of warranty and luck!. I would never buy or recommend anyone to buy anything from Viking. I am surprised that they are not already out of business.
Published: September 5, 2014
Alisa of Pacific Palisades, CA
Source: consumeraffairs.com

Purchasing the Viking refrigerator was good and the dealer gave me a good p
Purchasing the Viking refrigerator was good and the dealer gave me a good price. The dealer was top-notch. I like that the fridge makes a lot of ice. Id recommend Viking.
Published: July 27, 2018
Rick of Berkeley Springs, WV
Source: consumeraffairs.com

We chose Viking over Sub-Zero and Thermador because of the look. We bought
We chose Viking over Sub-Zero and Thermador because of the look. We bought a pretty cool one. It’s a cobalt blue color and the fridge is fine overall. But the ice maker didn’t work originally. It took somebody to finally come out and fix it. There was an issue with the light in the freezer too. It went off for no reason and then it came back on for no reason. But the dishwasher was really upsetting. It came with the fridge as a free giveaway but it didn’t work. I called Viking and complained about it. But two of the people that they had wouldn’t come out for over three weeks. After calling again, we were able to get somebody to come out relatively soon, within a week. They looked at all the units that needed fixing but they wouldn’t replace the dishwasher. They really didn’t stand by it. They said everything was working according to how it was supposed to be. But when we opened up the dishwasher, the dishes were soaking wet and cold. It never ran the detergent either. When you open up the dishwasher after full cycle, the detergent would still be physically in the door. If thats how it was meant to be, then that’s stupid. Why did they even make it? At the end of the day, we had to buy another brand even though it came for free. To get a decent dishwasher was another 900 bucks plus I had to go through the whole rigmarole of getting one.We bought a stovetop from them too but I had to buy a separate propane conversion kit. For the price that you pay, the little orifices that you attach to change the way the fuel comes in should just come with the unit. You shouldn’t have to go and buy a separate kit. It wasn’t terribly expensive but it was silly for them not to give that with the brand-new unit. It was a little confusing too. I got a plumber to come out but they couldn’t get it to work. I had to get a Viking technician to come out.
Published: August 20, 2018
Sullivan of Newtown, CT
Source: consumeraffairs.com

I purchased an entire kitchen of Viking appliances minus the fridge. The ap
I purchased an entire kitchen of Viking appliances minus the fridge. The appliances were installed approximately 3 months ago, but have never been used because we are just moving back into the house. So far, we have had a repairman out for the stove, the microwave and most recently was told that the wine cooler has to have the control panel replaced. Are you kidding me? I haven’t had the first glass of chilled wine. I called corporate and was told that sometimes it happens. Not much concern was shown. They made sure that I knew that the cooler has a 2-year warranty. There are 3 reasons that I bought Viking products: first, they are beautiful; second, they are made in America; and third, I thought they were a good company with a very good product. I was wrong on everything except the beautiful part. Who protects us from these predators?
Published: August 24, 2012
Lyn of Los angeles, ca
Source: consumeraffairs.com

Everybody says that Viking Ranges are the best ones. I bought my range from
Everybody says that Viking Ranges are the best ones. I bought my range from ACT Appliances and we love it. Their team was very pleasant and knew what they were talking about.
Published: August 11, 2016
John of Oak Brook, IL
Source: consumeraffairs.com

I heard about Viking ranges through the grapevine and we like the features.
I heard about Viking ranges through the grapevine and we like the features. The range is a high-quality one and it operates well.
Published: November 15, 2019
S. of Ca, CA
Source: consumeraffairs.com

The refrigerator is stainless steel. It fits in the space. It keeps things
The refrigerator is stainless steel. It fits in the space. It keeps things cold and it makes ice. When I had a lower shelf that was unglued, Viking sent somebody out under warranty to replace the shelf and its been fine. The technician was responsive. He was on time and he got the problem fixed right away.
Published: October 29, 2021
Tracey of Kamas, UT
Source: consumeraffairs.com

My dishwasher was recalled due to fire hazard. It stopped working. They wou
My dishwasher was recalled due to fire hazard. It stopped working. They would NOT fix it for free. Then silverware basket fell apart with very little use. I called Viking in Concord, CA and spoke to a woman who works for Viking. She said she could order a replacement silverware basket for my tenant (The house and dishwasher is hundreds of miles away so I had no idea of its size.). I paid for the basket and was told it would arrive in 3 weeks. After two MONTHS, it had not arrived, per tenant. I called the appliance store and they called the lady in Concord and she said it had been shipped out twice. However, this proved not to be the case at all. When I spoke to her, she said that due to the fact that the dishwasher was 4 years old and discontinued, she couldnt find any baskets. She had none available and had made no progress in finding me one. She never once bothered to contact me, or the store for two months to inform of us of the situation. She could not give me the size or any helpful information so I could search for it myself. I went out online and found a website that locates parts and I had one ordered in 5 minutes. After I spent $20,000 on VIKING appliances, I have much regret. I will never buy from them again and beware, this is how they will treat you, too.
Published: June 3, 2015
Carolyn of San Diego, CA
Source: consumeraffairs.com

My daughter-in-law has a Viking Range and I know that it performs well comp
My daughter-in-law has a Viking Range and I know that it performs well compared to other company. I love its very accurate cooking, the jets are very powerful and water boils quite quickly. Im just happy with the overall performance. Plus the Viking dealer was very thorough. Theyre just very straightforward and honest about things. They showed a lot of attention when I was there shopping and trying to find that information. Delivery was on time, everything was installed properly and the range itself performed very well.
Published: February 11, 2018
Antoinette of Staten Island, NY
Source: consumeraffairs.com

My Viking double drawer under counter refrigerator is fantastic. The unit i
My Viking double drawer under counter refrigerator is fantastic. The unit itself feels of super strength quality. The temperature is always spot on even with the abuse of my 4 children going in and out for drinks. We love the LED interior lighting and heavy duty door rails on the drawers. We also love our Viking dishwasher. It is very quiet and has a spotless wash. Viking truly the heart of our kitchen. Thank you!
Published: June 5, 2019
Claudia of 33040, FL
Source: consumeraffairs.com

We had Viking previously in North Carolina and liked it very much. We bough
We had Viking previously in North Carolina and liked it very much. We bought a brand-new Viking French door oven and a stove top. But the refrigerator, we bought second-hand from a friend of mine. She ended up buying a brand-new pair for almost $20,000 and we’re like, “Good God! We can’t afford that.” We asked what shell do with the others and she said shell just donate them so we bought them from her. We’ve only been using them for two weeks but we like how it’s not deep. So, everything’s not buried in the fridge. Plus, the quality is second to none.
Published: June 5, 2017
Jason of Scottsdale, AZ
Source: consumeraffairs.com

Weve had an okay with our Viking range, but the oven temperatures tend to f
Weve had an okay with our Viking range, but the oven temperatures tend to fluctuate pretty wildly.
Published: August 22, 2019
Nancy of Atlanta, GA
Source: consumeraffairs.com

We moved into our new house in 2006, which was custom-built with all-new Vi
We moved into our new house in 2006, which was custom-built with all-new Viking appliances, except for the dishwasher. We have had nothing but problems with all of the Viking products. The microwave has been repaired at least 4-5 times. Problems with the microwave are mainly due to faulty door hinges or faulty door latches that melt over time. The oven has had the digital circuit board replaced twice, and the door hinges, as well. The circuit board was replaced once under warranty; the second time not so lucky: we were out of warranty.The refrigerator has been the biggest problem. It is the 36 refrigerator, built in with side-by-side freezer/refrigerator design. The seal around the entire unit has cracked, and to repair it would mean taking apart the entire door. The ice maker continually fails with ice melting altogether, so you have to reach inside and get ice, but the ice container has cracked, making it difficult to pull the bin out. I should mention that the ice bin, which includes the metal coil to push the ice out, is $462. However, at the time, we may have to junk the whole refrigerator since it just went out for the 2nd time last weekend. The freezer is working but the refrigeration side is not.
Published: July 10, 2013
Jen of White Bear Lake, MN
Source: consumeraffairs.com

We got a Viking Range when we purchased our home and it was recommended by
We got a Viking Range when we purchased our home and it was recommended by the builder. Its been good quality so far and it cooks quicker and more even than the previous range we had. Im very happy with it and Id recommend Viking Ranges.
Published: August 6, 2017
Ann of Trevor, WI
Source: consumeraffairs.com

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