The quality of the Viking refrigerator is good and the performance is great. However, the functioning of the doors is not good which might have been due to the installation. The center tab of the door doesn’t match correctly. It slams into the other door. The clearance there is just off sixteenths of an inch. Any weight that you put on the door would make that clearance such that that tab will pop out again then you end up closing the door and slamming the other door so you can close it. I called different people who are Viking certified to look at it three times but they couldnt fix it. I dont know if this door issue is a manufacturing issue or an installation issue. I have another cheap refrigerator for 600 bucks and that works a lot better when it comes to doors and functionality.

Both our built-in freezer and refrigerator were purchased brand new with extended warranties. Freezer constantly breaks down and the technician cannot fix it right away and they have to keep coming back to change parts and still it take 3 to 4 weeks sometimes to fix it. That is why I purchased a spare Kenmore freezer used for $200.00 and it works better than my $5000.00 dollars Viking freezer, it does not break down. The refrigerator is falling apart. All the drawers are all broken or cracked from change in temperature and the warranty does not cover bad quality products. In short my recommendation to all Americans is dont buy Viking, it is a very bad company with a big line of bad products and bad customer service. My previous built-in refrigerator and freezer was Thermador and I did not have any problem for 24 years.

We’ve had Viking for years and thats the reason we got them the second time. We like the stove for the way it’s set up. The refrigerator’s open a lot and the temperatures on it have always stayed the same unless it’s real hot out. The new one has got the LEDs in it, which is nice. The doors in it are a little bit nicer than the old ones we had. We bought the items over the internet and it was real good. At this day and age, it seems like most of the time you buy something, it’s good for three years, and it goes to hell on you. We try to buy quality, and it shows. Viking has been a good product. The stainless steel is nice. The only thing we didn’t have last time was a dishwasher. This time we bought one. My wife had used the dishwasher once and it worked good. It’s real quiet.

I thought Viking is a good brand but the refrigerator saw two changes already and Im not happy. They take too long to come and check it. I am frustrated. It’s the third refrigerator and still nothing is happening.

The Viking range fits nicely in my kitchen. The convection oven is my favorite. Moreover, the reps at my Viking dealer were great. The only problem I have with the range is one of the knobs is a little scratchy to rotate.

Bought a complete set of Viking products including an oven, dishwasher, ice maker and refrigerator. The refrigerator was damage when shipped and needs two handles and outside skins. Well after one year there have been no parts available and no response as to when the situation will resolve. Now the refrigerator has internal issues. I am beyond disappointed in my choice and would like to find a solution to my $8000 mistake and lack of any customer service. Stay away from Viking. They lack any customer service or care.

We had Viking range many years ago in our other home. We purchased again and when I got the oven, three months later, it stopped working. So I called the distributor that I bought it from and they contacted Viking and got the approval for warranty repair. Then they had a local service company contact me to take care of the problem. The contractors were fine. The issue with the Viking oven is that the hinges were either the wrong hinges or installed improperly. The oven did not close and stay closed. So during baking, it would overheat and a safety feature would kick in and turn the oven off. It was disappointing to have an oven that we had thought was really a good product, come and basically stop working, not being usable within three months. The service repairman replaced two parts that he thought were temperature-related. But it turned out that it was the door not staying closed that was causing the oven to malfunction. Its working fine now that the door stays closed. I like the range itself now that it works.

I spent over $20,000.00 on a complete Viking appliance replacement for 15-year-old Whirlpool Gold appliances. Most expensive mistake I ever made. The dishwasher does not dry the dishes at all and the inside of the dishwasher is always wet after a cycle. The refrigerator is very noisy and the condenser fan is louder than a jet engine when running on full. Freezer items have frost on them and I can only hope it does not break down in the near future. The convection microwave does not even pop popcorn correctly (or at all) unless bag is placed on a bowl turned upside down? Convection cooktop seems to be working okay as does the oven thus far. I have had several repair calls on the refrigerator with no repairs. One repair person indicated it was supposed to be loud. Do yourself a favor and buy Kenmore Elite or something else besides Viking for 1/3 the cost and 100 times better quality. I want my Whirlpool Gold back (as well as my $20,000.00). Viking needs to wake up before they go out of business. Is there a lemon law for appliances. These are all appliance purchased in late 2013 and I am already looking to replace them all.

Ive been very pleased with the quality of my Viking refrigerator. So far, it has worked nicely. It has a little signal if I havent closed the door or the freezer door properly, and that helps because Ive done that once or twice and its nice to get that warning. The refrigerator is stainless steel and I like that finish. I had the kitchen redone so I also got the Viking range, the Viking dishwasher and the Viking hood over the stove. So, Ive been very happy with the products. People who have seen the kitchen says they like it a lot.

Ive had my Viking range for about six weeks and I just started to get used to the noise of the fan. But so far, it cooks very well. I’ve always heard of Viking and a lot of places were pushing it. Their reps were excellent and they knew very well. They answered all my questions. They even said how much they love Viking and I’m going to love it. Then, because of my situation with the hood range recirculating, I was told it was better than Wolf and the one that I got is a much safer situation. I have the 3 Series so it’s different. It’s not like the 5 or the 7 and I love the 3 too. It’s just perfect for what I have on the top. It holds my pots nice and its a nice stove for my house. It was also much prettier looking and I liked it better instead of the red knob. I like its knobs versus my old type of stove which was electric. I also like that the Viking is very clear-cut simple. The range is of very good quality, very solid, stern and very powerful. When I used to fry stuff, I used to get oil everywhere. When I fry stuff on here, I’d barely see any oil. It means that the simmer is more professional than what I used to have. Plus, the cleanup is so easy.

My Viking range that was purchased in 2005 has never worked properly and I have had numerous service calls. Most recently, the burner bases have been misfiring and was told by an authorized Viking repairman that about 3 years ago Viking updated the burner bases due to a design flaw! When I called Bonnie at Viking customer service to question why had Viking owners not been informed of this design flaw, she said it was just an updated equipment and they could not contact all their customers. Funny how automotive companies can contact all their customers. Viking should had issued a recall!

Only two refrigerators would fit in my kitchen. One was Sub-Zero and I wasn’t in love with it. The other was Viking. It has more room at the top and I like it a lot.

I’ve known about Viking for a while and I love their appliances. I went to a kitchen showroom in Concord and Viking had all the requirements that I wanted for my range. The burners today have different gas ranges on them and it drives me crazy. Theres a range for simmering, another one for boiling and then one for regular cooking. Viking is one of the very few appliance makers that has a range top that every burner has the same BTU capacity so I can cook on any burner I want. Also, Im only 54 and when I have a regular door on the top, I have to reach in. I had a double oven before and I burnt my arms a couple of times trying to reach in and get the stuff out. Viking has this double oven that I can open with one hand and both doors open. I was going for the complete functionality and that is why I chose Viking. My refrigerator is working well and keeps my Cokes cold. I like it. But I had to call Viking for a service because the icemaker wasnt working. It would turn on but it wouldnt make ice. The plug in the back for the condenser wasnt plugged in all the way. When it was installed, nobody caught it because it looked like it was plugged in and its not something I would see until I took the back off. The techs said it might have wiggled off a little during transit. There was also a spring that was not quite right on the freezer door but the techs came and fixed the issues. They are also changing a rheostat, a component in the hood, cause the light flickers and they have that on order. All in all, the Viking team is very professional and the techs were attentive and did a good job.

Viking was the affordable choice and a better choice than some Maytag. Its got a quality name to it. Its the rep. However, there was a problem with the shipping of our Viking Refrigerator, and we had to get another one. The first one got replaced. Even the second one, the freezer door is a little loose. I didnt wanna deal constantly having to send it back. The handle was loose, so I tried adjusting the handle. It doesnt adjust anymore. But, its good. It works.We got it from Best Buy. They were nice enough to accommodate switching out the first one. They wouldve switched out the second one cause I wasnt happy with the freezer door being crooked and the handle being loose. The handle is still loose. We were able to fix the crookedness a little bit, but at that point, we needed a fridge. Our old fridge had crapped out, so I didnt have time. They werent gonna bring it till the next day. So, thats my only gripe. The product is not 100%. I wouldnt recommend this Viking Refrigerator ‘cause its a hassle.

Wish I had never chosen Viking for my kitchen, huge mistake. The dishwasher is worse than a cheap $300 Maytag. Its broke down 3 times in 4 years, even when it worked it was junk, didnt even dry dishes. My advice, buy a KitchenAid or Bosch for your appliance. Youll be sorry if you choose Viking. They dont stand behind their products and its costly to fix anything. I wouldnt be surprised if they go out of business soon.

The fridge didnt work when it was installed and it took five months to replace it. The stove was installed in July and it got fixed today, on the 1st of December. Ive been working through the general contractor and hes been using a company called Jarvis who I would not let back in the house after today. It has taken til the 1st of December to get all the burners on the stove to work. Its just a disaster. If you give me a million pounds in cash and all free appliances, I wouldnt have Viking in the house. Ill never tell people to buy Viking.

Last night I turned off our Viking Range Oven and it wouldnt turn OFF!! Temperature was up to over 500degrees before we finally turned off the gas supply!! Called Viking this morning and they basically said my stove was out of warranty and gave me the number of a service company in the next state.

I’ve owned Viking Refrigerators for a while. Ive had my old one for 20 years and I bought a new one due to its brand and reliability. I also like its look. Ive had my new one for about three months. But the quality becomes questionable after 10 or 15 years and it becomes very expensive to maintain. Also, the issue with the two I have right now is that with the way they are designed, regardless of the temperature, everything freezes over in the top shelf. Everything gets slushy, especially beverages. It almost makes the top shelf unusable and I have to move all beverages to the bottom. I can only store limited stuff up there, otherwise, it’s gonna freeze over. They should at least have a cover on there. Also, they should extend the warranty.

Like many of the reviews here, our Viking French Door fridge was a lemon and so is the new one that showed up after 6 months of service calls and spoiled food. I have now heard from a service person and the appliance delivery men that I am not alone in my issues, which are detailed by many other reviews here. I have wasted 16+ hours of my life talking to Viking and waiting for service calls. Not to mention the $100s of lost due to spoiled food from the freezing in the back of the fridge. The fact that ice spills out onto the floor every time I open the freezer is a design flaw I could have lived with, but this is unacceptable. Built my entire kitchen around this fridge and now I need to figure out how to replace it. Do yourself a favor - the reviews are true - dont buy this fridge. Viking knows its refrigerator is defective, but keep selling it.

We purchased all new Viking appliances for a new home we built. The Viking dishwasher has never worked properly since the day we bought it. I have had it serviced several times and the service agent suggested that we try to have it replaced since it didnt work. I tried to contact Viking by phone and spoke to Tim **, Kai ** and Brittany. I never received a callback. I then emailed their west coast general manager, Randy **, who did not even take the time to respond. They have an arrogant group of people working there who are not interested in satisfying their customer. I am going to trash this dishwasher and buy one for 1/4 the price that will work ten times better than this one. Viking has this great name in the industry when in fact, their products are terrible and they dont care about their customers.

Viking has top quality and I love it. Also, it’s simple to use. I had a LG previously and it had all the million different settings and bells and whistles, but I never used any. I also had a LG refrigerator that was a lemon and it stopped working after about a year and a half, and the dealer was really difficult to work with. But every call that I made to Viking so far has been answered right away and they’ve been very helpful. I called them once to get the correct model numbers for the product registration and then I also did two follow-up calls to the parts department because my 1-year old slammed into the freezer and dented it. So, I had to order the freezer door. And it was really easy to do. I would highly recommend them.

Weve had a lot of problems with the Viking range. The repairman has been here twice. The hinges on the door have not worked properly. When you close the oven door, it kind of falls loose again a little bit. The lights are on all the time. The guy put in new hinges but the oven wouldnt turn on. It was some computer part. Ive been super disappointed.

We wanted a good range and Viking had a good reputation. However, it was not a good experience. We were not given full information about the internal cooling fan, which was not only loud, but it didn’t just cool down and then shut off. Through our entire dinner, we heard the fan going on and off. Another other issue was that the burners all fluttered and made noise. We had our propane company come out and check the pressure of our propane and everything was fine. But we couldn’t get it to simmer without it going out and we couldn’t get it on high, even the highest flame without it fluttering. It never worked properly. We have good people here in the area who came out with an additional set of burners, but it never got fixed. So, we were completely disenamored of Viking altogether.

D3 Range. Reliable, beautiful, and I love the long center burner. I put my huge Le Creuset dutch oven on the center and the even and quick heating for the entire pot makes for a delicious stew or soup much quicker than on a regular burner.

We have a Viking Pro dual 6 burner range. Repair history, replaced igniter just out of warranty. Repaired burnt wiring (could have caused a fire!). Replaced oven door hinge. Now self cleaning has failed, and oven hinge has again failed. Yesterday the bottom oven heating element melted open. Thats enough for us, I intend to put it out front with a lemon on top. Why anyone would buy from Viking after reading these posts is beyond me. I wish I had read them 8 years ago! Look at Consumer Reports, they no longer rate Viking.

We have known Viking for many years. The Viking Range was high-end quality and we wanted a commercial type of stove. We bought it from a dealer who was very nice and helpful to us. So far, the range is wonderful. The oven cooks very quickly and it’s different from any other ovens I’ve ever had. I like the convection in it. I also like the fact that we have the grate on top where we could grill. Although we bought that separately from the stove, you could grill things on it and make pancakes on the other side. The oven is sturdy and easy to clean. But Im not too happy about the shelves. They dont come out very easily and they stick out a bit. You cant get a round pizza pan in there. Also, the fascia came bent twice. It came right off the box that way. So the second time, we just had the installer push it back up. But all in all, our experience with Viking has been pretty satisfying. The oven works very well as far as cooking food.

Im not really happy with my Viking Range. Its a bit overrated and its not as good quality as its supposed to be. The pullout grades are cheap and the door doesnt have a great seal to it. Also, Im having trouble with my burners and the range is brand-new. Im a Wolf guy and this doesnt compare to the Wolf range.

Weve had a couple of Viking Ranges before from friends and family and we decided to purchase with them once again. The new range I got from them has been excellent and I really like the wine rack that came with it.

The door to a newly purchased oven never closed. Viking Customer Service was unresponsive, told lies and did nothing to solve the problem through the warranty period after a year of constant complaining. After the year, they wanted to charge more money to come to my house to look at the problem! On the Viking Facebook site, many people have this complaint and Viking refuses to address the customer complaints, as well as knobs that burn you if you touch them while baking!

The product performance and durability of Viking refrigerators led me to purchase from them. However, I’m very disappointed and frustrated because I have a French door refrigerator, and it is accumulating a lot of ice all the time. The service in Rio de Janeiro, where I live, is very poor. There’s only one authorized dealer that does customer service and he never has the time. He advised me to change the seal rubber that goes on the door, which I did, but the problem continued. I told him this, but there was no response. I was about to write a letter to Viking because this is unacceptable. I’m also not very happy with my experience with the dealer. They sold me one model and they delivered another. I had to keep the one they sent me but I want the model that I purchased. But since they refused to change it, I ended up having received a penalty from them.

Stephen and I purchased a Viking kitchen package and the 5 year warranty in October 2010. We spent over $16,000.00 on your kitchen package. When the Viking range arrived we were extremely disappointed to discover the range rear panel exhaust fan was broke. Since then we have had repeated calls to the repair company for the same problem never to be resolved. The oven shuts off in the middle of cooking when at 425 degrees. The range will not go on until it cools down after 30-45 minutes. After the oven is turned off it makes a terrible loud noise. Our warranty has ran out and I will not pay out of pocket for repairs. That have been occurring since day one. I want my oven repaired as soon as possible. If no repair can be done then I would like a new range that works!This was November 2015, still have not received the fan. Range is still not working. Called repair center over and over they have not received the part and Viking does not answer the phone or call back after leaving messages. Viking has never back these products or been concern with our problems. We had many issues and repairs. Range is not used daily, should not have all these issues. Advise anyone looking at their products should take the time to educate their self on Viking issues. Sales man talk us out of Wolf and subzero. I should of stay with my first choice. Seem Viking dont care about your post seeing all the complaints listed. I wanted to leave no stars but I had to leave one before it would post.

After only 1 1/2 years my Viking range began to smell like gas when the temperature was set below 300 degrees. I had SoCalGas come out to check it and I was told the gas emission was at a safe level. A couple of years later one of the $62 lights inside ceased to function. Finally, the last straw, at the age of 5 1/2 years the oven didnt even heat up past 110 degrees. I had it repaired one week ago by having the spark igniter replaced, as well as the light. The oven worked only once after that. I have had other ranges in the past and not one of them has been as sub-par as this Viking. It is pretty to look at, but thats not the point is it?

Ive had Viking for years. The ranges in the past were better quality than the one that I just got which is the Viking Tuscany series. The griddle didnt work and one of the ovens didnt work too. I am happy with the product but its unfortunate we had a couple of little issues to get sorted out.

We remodeled our kitchen in May 2010 and installed a Viking professional 48-inch freestanding gas range. I rarely used the large oven since there are only two of us. On 11/15/13 the gas would not come on. The service company came out on 11/23 and ordered DSI module. The part was installed on 12/12. This was too late to bake Christmas cookies to send to my son in Afghanistan. I complained to Viking and they paid for the part. The labor was 250 dollars. On 12/5/14 my oven would not come on again. Last time the oven was used was two weeks prior. I called the repair shop and was told labor and part would be over 500 dollars. I called Viking and after considerable effort they agreed to cover parts and labor. But conveniently the part is on back order for 2-4 weeks. My son is finally home for Christmas after being in Afghanistan twice, Korea and other duty stations the last four Christmases. I will not be able to bake cookies for the holidays or Christmas dinner for him. I am so disappointed and hurt. We are very disappointed in the product. We spent over 10,000 dollars on it. Not to mention we own a large Viking grill. We expected a high-end product. I dont think thats what we got.

The sales cycle so OK, but nothing fantastic, through University Electric of Santa Clara. Organizing the installation could have been smoother. Also, the free units offered with the oven had terrible reviews so I declined them, but no alternative credit was available. Installation by GA Installations was very smooth. However, the small oven has not worked properly since installation. Getting a service visit took weeks, and failed to correct the problem. Second visit is today, another several weeks later. Service guy said he had never seen our problem before, so either we have a uniquely bad unit or the service professional didnt know his stuff. If todays visit does not fix the issue, I expect the complete oven to be replaced. For a premium appliance, I did not expect anything like this. One more thing - my online registration wasnt visible to Viking when I called in the service request, even though I got an email confirming the registration. I just logged in to get the order info, and I still dont see it there. Feel free to call to discuss!!

Viking ranges are so expensive and buying one was not our goal. But we just remodeled out kitchen and when we went into the showroom to start buying all the appliances, we walked by a Viking range and it was the most beautiful thing we ever saw. My husband loves to cook and we thought we had to have that. So we spent the money and bought one because of how it looked. Also, the brand name is nothing but the best. Viking is synonymous with quality and youre gonna lay down some bucks for it but it is worth it.The reps at the Viking dealership were super great. It was a location where they sell several brand names but the rep that helped us couldnt have been more helpful, nice, and informative. We bought the one with the four burners and the grill in the middle. My husbands favorite feature is the grill and mine is the baking oven. I like the way it has the latch pull out which are like on rollers. The quality of the range is beautiful and our experience with it has been great so far. But Im concerned about the way that little vent that is at the back of the cook area is placed because when it bends out, it kinda hits on our backsplash and over time, that heat at the scene may be an issue. I wish the guy told us that when we bought the range, but that is not a complaint. We bought the Viking dishwasher as well. We had a guy come out and he said that they are great dishwashers but he hates to work on them because they are so complicated. Youve got to pull things apart. But he said that he doesn’t have a lot of problems with them other than it sucks when he has to work on them. As a consumer, we bought it because it has the bottom rack, the top rack, and this little rack underneath that you pull out where you can put utensils or knives. That is brilliant. I show everybody that feature and every person Ive shown it to said that they wish their dishwasher had that. So it had an extra feature that, for a consumer, is a winner. We almost bought an under-the-cabinet-microwave-drawer from Viking, too. But we didn’t do it because in the Viking ones, the buttons are on top so, there wasn’t going to be enough room once you put your granite countertop on. People don’t generally put those low so you cant really get your hand to touch them. So, we went with a Sharp microwave drawer because its feature was you pop open that little drawer for all the buttons. So, it was better and easily accessible. Aside from that, we would have bought all Viking.

We chose the Viking range for the BTU that it is putting out. Ive also heard that they are very long-lasting. They professional ranges compared with our standard ranges. I love everything about it. I love the broil temperature that they have in their oven. I love their racks because it slides out, while with other brands, it doesnt. If they like to cook a lot at home, Id definitely suggest picking a Viking over anything else out there if you like to cook at home.

I purchased my Viking refrigerator along with my Viking stove and dishwasher with my new townhome in 2003. I had to have service within the first year for my Viking refrigerator and then again. I guess the freezer had shut down and water had been on the bottom of the freezer, then froze and had to try and scrap it off. I called the repair and he supposedly fixed it, but then it became rusted. I had other problems which I won’t get into. The list goes on, but now for the last year (8th year) there is a cooling problem and the alarm goes off constantly. Had the repair guy out here and so he said what I may need, which will now cost me $1000 but he is not sure that will fix the problem. My neighbor has put thousands dollars into theirs and now it is not even repairable.Of course I have called Viking several times and they do nothing for me. My repair man came out again and told me what they were offering 1/2 off a new Viking, but who can afford another $3600 plus tax when the first one was expensive enough? I don’t seem to have a choice because I don’t know if I can fit anything else in my built in and match, etc. Something should be done about Viking. Pay up. That’s all I have to say. I need a new refrigerator and they should pay for it. Let’s do something. They are getting away with it!

Im very happy with Viking Range. I bought it from a wholesaler and the experience with them was positive. The range is beautiful. Aside from its aesthetic, its functionality is my favorite too, being able to boil water in two minutes. Its everything that I was hoping for and Im very pleased with it.

We bought a newly constructed house and Viking Ranges were already in the house. Weve been using it since the beginning of March and had some issues with it but overall, the quality has been good. One of the eyes on the burner has a hard time catching. I would try to get it to light and it would click but it won’t light. We’ll have to do that a bunch of times and if it doesn’t work sometimes, we’ll have to use one of the other eyes. Other than that, we like the design, the aesthetics and the feel of the range. Its clean and everything has been good with it.

Our experience with the range so far has been very nice. The only thing is that when were trying to light the burners, they dont ignite really quickly. The cleanup of ours is manual but we havent had issues doing it ourselves. The only downside is that theres no thermostat and you cant see what temperature the ovens at. Other than that, I recommend purchasing one. Just make them give you an oven thermometer. For what you pay for the stove, I would think they would give you one of those.

I heard good things about Viking Ranges. Their price was reasonable, too, so I bought one. I live in San Luis Obispo County and I couldn’t get it delivered to my home. So I had to pick it up myself. I have it for less than a month now and so far, the quality is good. I had another stove that had every bells and whistles on it and everything was breaking on that. I like the fact that my Viking doesn’t have a lot of bells and whistles. I spent that kind of money on a stove and I didn’t want things to be breaking all the time.

We bought a complete set of appliances in 2014. After just four years of normal use, the water dispenser wont stop, the dishwasher display failed and the oven stopped working. When we called the authorized service technician, he charged me $264 just to tell me that some parts need to be replaced and all of them are not covered under the extended guarantee. Just to replace the control board of the oven will cost me more than $800. Also when called the customer service to get a clearer explanation about what is covered and what is not, the representative failed to explain where it says that the control board of the oven is excluded. We are very disappointed with Viking, we bought these appliances believing that they are better than less expensive brands but turns out that they lasted less than our previous appliances and the customer service is far worst. Sorry Viking, but this is not the way to keep your customers faithful to your brand.

If you have invested in a Viking Oven or Range - you know that it is just that - an INVESTMENT. Or at least it is supposed to be. A $7,000 oven should not have any issues, not at 1 year or even at 5 years, frankly, with nothing but normal domestic use. I understand that the warranty is expired - and we didnt expect a completely free solution. Admittedly, I am severely disappointed that a name like this doesnt stand behind the product for ten years! Our expectation was that the company could at least have a certified service technician it recommends - at a reasonable Viking supported rate. Not referring us to a technician that costs $200 JUST to come out and look at the oven - not even DO anything!? They are viking certified and cant tell over the phone if there is any common problems - of course - it will be $200 to come out for what will probably take 10 minutes. Then there will be the time to order a part and then come back out at $50 per 30 minutes for labor. The reason we spend more up front on quality is to not have these issues. Its a shame that as I look online I see this Name is now riding on a reputation they no longer uphold. I see countless complaints about quality - and Viking is no different than ikea as far as standing by a product. Shameful.

We have a Viking stove and an oven as well. Then, we were shopping around for a new stove and we really liked our Viking stove. They stopped selling Viking up here in Canada and when we bought the stove, it was just at the point when Viking lost that trademark. We were looking for a stove that didn’t have a lot of sort of electronics but would be really a good gas stove. It’s an electric oven and that would stand the test of time. The salesperson really highly recommended the stove and she was right. We love it. Then, when it came time to replace our fridge, we just naturally leaned towards looking for a fridge that had the same quality. We were lucked out that the timing was such that they started selling Viking again here in Canada.I love the icemaker that’s in the pullout drawer. We didn’t think we wanted any kind of an icemaker or a water dispenser but this one came with the ice dispenser inside and we love that. We use it all the time. And I love the layout of the drawers on the inside, the flexibility with being able to move the shelves around. I love that the shelves are glass. They’re clear so I can see through into them. Also, there are lots of space in the bottom and there’s like a pullout temperature control drawer that holds lots and lots of fruits and vegetables in there. They’re smartly designed and its a really nice fridge. One thing that would be great would be if it was easier for us to get our hands on the replacement water filters and the air filters. Its a little bit of a challenge. They have to get ordered from the States and then they go to the appliance store. It takes a long time. Other than that, I would highly recommend Viking.

We’ve heard good things about Viking refrigerators and have seen them in other people’s houses. We’re happy with our refrigerator. We like how all the shelves are laid out to keep it organized. It is a good product and I would recommend them.

We love it! Not only is it a great stove and oven, it is a work of art and the centerpiece of our remodeled kitchen. I would heartily recommend it to anyone who loves to cook and appreciates the benefit of a top quality product.

Totally disappointed with their service. We are retired. My husband is Vietnam veteran suffering exposure to Agent Orange so the oven is an integral part of our meal preparations. We had a service technician evaluate the problem which was faulty oven door hinges. We asked Viking service could they give us any assistance in covering some of the cost of the hinges or possibly the installation cost. We were told, No. That it is not our policy and we were on our own. As good as this stove has been, I would never buy another Viking product again. I caution anyone considering purchasing their products.

We were very excited to purchase multiple kitchen appliances from Viking. In the 14 months Ive owned them, I have had to have the stove serviced 5 times, including visits where the tech didnt even bring the correct parts for our model. Repair companies they use are terrible at responding, scheduling appointments and servicing the products. I STILL havent had the stove fixed after multiple calls with Viking. With these issues, I wouldnt recommend anyone purchases the product if you want a fictional stove.

I know of Viking Ranges as being a good brand. I like the combination of its style and size and its durability and simplicity. I didn’t want something with a lot of electric controls and my range seemed like their basic gas, almost commercial style gas. It has a big oven with a big range top and I like its clean lines, stainless steel finish that it looks like a professional range, commercial style oven. I bought it through PC Richards and their reps were good. They were incredibly knowledgeable. However, I’m a little disappointed because the oven broke about four months ago. The hinges on the door just stopped closing the door completely, I had no idea why. Also, I cannot turn the flame down low enough. There’s a lot of BTUs. They’ve now referred my range to their service department and it has taken awhile to order pieces. It has been a very long process and it is still waiting for a repair. I can still use the range though. Overall, my experience was generally very, very positive.

My son had everything Viking in his house and my wife wanted a Viking range for a long time but we couldn’t afford it until we retired. I cook breakfast on it and I like that when we cook in the oven, we dont feel the heat at all. When we baked in our old oven, it would heat the whole kitchen up. Our Viking range works beautifully and the lady who sold it to us was good. We also got a free dishwasher with the range and a bunch of other Viking stuff. We got a Viking microwave as well because its exactly like the Sharp microwave. The only difference is they put Viking on it. We’re happy with it and it’s very good. I use that more than I use the stove.

The Viking range was so pretty. I got one thats jet black with rose gold accent. Its one of my fancy splurges for the kitchen. My house was being renovated and the designer did all of the ordering. The installation of the range was easy. They had a nice team come in and set everything up and level it. The range works really well. I like the fact that youre not actually sitting the pot on the burner. Youre sitting it on the little metal thing above the burner. Its set up pretty high from the burner. Theres an indentation in the burner so the flame is set down in the indentation, which means that it keeps you further away from the flame. You have to work very hard to burn yourself. Thats a really nice safety feature. The range also works quickly. There are lots of options on how to set the temperature. I like the fact that the knobs light up when a particular burner is being used because its also easy to know if a burner is on. If the pilot light didnt light, you dont have to worry about gas flowing because the light is on will tell you which burner is active.

I bought a new Viking 48” side by side fridge freezer 10 years ago and had the kitchen built around it. It looks fantastic and I felt pretty smug thinking I had a sub zero look but for a fraction of the price. However, 2 months ago it suddenly failed and started heating up rather than cooling. Here is the problem - I’m in the UK and Viking no longer trade in the UK. Despite contacting Viking numerous times I am yet to find an accredited engineer that will touch it. Quote “ I used to work on them but it got so difficult to get parts”. I found a local engineer who has serviced it and replaced the refrigerant but it is still faulty and now he tells me there must be an internal leak and therefore impossible to fix. So I have a £6,000+ fridge freezer which is useless and being more than 300kg in weight I don’t even know how I can remove it. To date Viking has offered no advice or help. No customer service whatsoever.

Easy to use controls, great lighting, good space utilization and temperature controls, i.e. overall excellent appliance, but freezer could be more spacious and I dont understand why such an expensive model does not include an automatic ice and water dispenser.

We purchased a gas stove and a microwave convection oven for above it a year ago. We had a disturbing trend with the microwave. Once in a blue moon, it makes noises like it wants to blow up. When we hit the microwave, it makes these sparking noises like theres an electrical circuit shortage and then it stops, then it keeps working. But for a second and a half, it gives us a heart attack. We had a service guy come out who is a certified Viking repair guy for Western Monmouth County in New Jersey. He told us in essence that sometimes particles of dirt get into the grates on the inside and they pop away when we first turn the thing on. Ive never heard of that before in my life and it makes my wife afraid to use it. We had it happen when it was empty, when it had a potato in it and with a paper plate with something on it. He said its normal, which if it is, then theres a design problem since weve had microwaves for 40 years and never ever had that happen. But other than that, we love the stove, especially in terms of its BTU, its ability to heat up quickly and cool down quickly. Its been just fine that way, so were very happy with that.

Im patient (since 1994) but Im also resigned to a bad product. We bought a 30-inch 4 burner with infrared broiler (VGSC305) way back in 1994. Problems ever since. The oven door will only open 3/4 way. Cannot remove the door according to instructions to locate the problem. The convection fan works sometimes and sometimes it is making an awful racket like it’s hitting metal. The oven igniters have been replaced many times and last only a few years. The spark igniters on the range top keep sparking for long periods of times even when the range is lit. No rhyme or reason for when this occurs. The porcelain on the burner grates and burner cap is flaking off and chipping constantly. Now the bottom heat shield is rusted through and badly warped. Service calls are expensive and the problem is not fixed for long. This piece of junk will be replaced with a Wolff or other brand that is both better designed and has better service and longer warranty.

Our Viking Refrigerator is good overall. However, it is a floor model so we’ve not been really happy with the folks trying to resolve the issue. The doors slammed and it took awhile for them to figure out why there was moisture inside the fridge. We’ve been a little less than satisfied with the service we’ve gotten on it. We have called the retailer multiple times to come fix the issues but whenever they came out, they got the wrong part. They did not seem to be knowledgeable about the Viking brand. We’ve been happy with our refrigerator minus the couple of issues that we continue to struggle with.

Ive known about Viking forever and I chose them because of the aesthetics of their pieces, their higher quality and that they would last longer. I like the height of the refrigerator I got and the size of the shelf because its easy to reach everything. However, I had a frustrating incident with their product which I never had with my old crap refrigerator. It appeared that somehow ice had formed in the circulation system between the freezer and the refrigerator, which caused the refrigerator to not be able to cool down. It took many weeks and two different people to come out to try to fix it. There was no sense of urgency. Viking was recommending the first repair company that didnt work on weekends, which was unheard of. Viking also didnt have enough time slots open to serve everyone. The fridge was fixed but there was a runaround in terms of payment and the Viking people didnt seem to know what they were doing. Viking needs to up its customer service game. They cant charge what they do for a refrigerator and not have 24/7 phone support and people who know what theyre doing on the other end. In this day and age, they cant meet the expectations. Thats not acceptable for this kind refrigerator at this cost. I could have gotten a better service with Sears or GE. I wont be buying a Viking again and I would go with somebody else just on the customer service experience Ive had with them. Overall, the refrigerator is a beautiful product but there is no support for it.

I was choosing between a Wolf or a Viking and at that time, Viking was having a rebate so I went with them. I like that it was made in America and have the stickers on it but the quality is horrible. On Thanksgiving day, it caught on fire. The conduction oven doesnt work and the regulator for the gas has had to be adjusted three times. The product is a total lemon. Im working with the supplier who says hes working on my behalf with Viking and I am going to go to every review site I can find and post if they dont do something to remedy this $5,000 stove that I invested in. Prior to when I first built my house, I bought good appliances and I was hoping that this Viking would be even better and this would be the last range that I would have to purchase, being of the quality. But every time I bake, it rattles the vent or fan but theyve tried taping it.My husband and I are so disappointed. We made this decision together. I cook all the time and it doesnt even completely work. It caught on fire because they didnt connect it to the gas thing properly. It wasnt a plumbers fault. They didnt make the stove correctly so I am upset. Its documented through the repair person including the type of visits. I even had a plumber come and look at it separately from the repair person. Even the repair person said Viking is not very good at standing by their equipment once we get it. And thats from the person whos selling it in his store. Unfortunately, Im all the way in Hawaii so I realize they dont want to pay shipping. I had a KitchenAid prior to this and I didnt want an electronic motherboard. That was another big decision maker, cause its very humid in Hawaii. In Vikng, the knobs are on the front so I felt its a better investment cause in the long run the motherboards breakdown. Also, theyve had to move the range in and out and its gotten scratched, not because of anything Ive done. The racks are now uneven inside of it because the repair guy has had to take them in and out so many times. My husbands tried fixing it himself but the only thing thing that works properly are the burners on the top and thats it. Everything else is wrong. Ive had to call Viking when it first caught on fire. Its still under warranty but it is only good for so far. And in the first three months, this thing has had four repairs and thats not right. They should try to work with me and replace it. But theres been no contact and no accountability.

The house that we moved into didnt have a refrigerator and we liked some of Vikings other products such as the French door oven that we planned to buy in the future, so we decided to match our appliances and start with the refrigerator. The quality of the Viking refrigerator that I got was very good. I liked its looks and finish, and the space inside was also good. The reps have been very helpful every time I had to call them to register the product or when had a question, and theyve been very quick to respond and get back to me, and give me the answer that I needed. Everything in my experience with Viking Refrigerators has been good.

A friend of ours referred Viking Ranges to us, and it’s probably the best product and we like it. It was easy enough to use. The filter on the fridge isn’t working properly and I hear a buzzing sound every now and then. I called Viking to let them know and I also replaced the filter, but I still hear that buzzing sound, so I don’t know if that’s an issue that they have. Still, Viking is good.

Our Viking refrigerator was bought along with our new house. Its quality is good but my wife is very upset about the noise. We have called for support but the guy who came here didn’t fix the problem, and we’re still suffering with the noise.

My wife didnt want the ice maker on the exterior of the fridge, so we chose Viking. We knew what we wanted when we bought our fridge at Best Buy. The product that we got seems fine, but its kinda noisy and vibrates when it makes ice. The plastic wrap on the door was annoying, but otherwise the fridge is all right. Quality-wise, it has been holding up wonderfully in the two months since it was installed.

Weve had Viking in the past and the Viking refrigerator was in the house when we bought it. It was a new Viking, so we registered it. Its probably the model that was chosen, but to not be able to have water in the door is difficult. When I open the door and want to pull out that longer middle drawer, I cant without opening both doors. And if I want to pull out the right side drawer, I cant do that either without opening the door. Theres nothing I can do about the shelving or the way the drawers is pulled out. So, it isnt really all that convenient. We cook all the time and its difficult to arrange the refrigerator. A Sub-Zero is a better refrigerator for us.Also, were used to having a gas range, so Im not familiar with having electric. The rangetop doesn’t heat quickly and when I turn it off, it doesn’t turn off quickly either. So, its really a challenge to get it figured out on how long do I cook something. And the oven, too. It’s not calibrated properly. So what I normally would cook in 20 minutes takes closer to 30 minutes. I would not recommend Viking to a friend. The dishwasher is the same thing. Those are expensive appliances and I am not that thrilled with any of them.

My comments echo the thread. I bought a Viking dishwasher in 2009. Im on my third repair. It worked poorly when it was up and running. Many of the electronic controls failed (e.g. did not run on pots and pans setting, but did run on normal). Now it simply does not run. I went into the repair shop on 5/14. As of 6/17, still waiting on parts from Viking. Customer service talks a good game, but thats about it. Its talk has not resulted in action. I have made a demand for a replacement washer (good luck right?). Ill update the thread on the outcome.For anyone who is thinking about a Viking, this thread speaks for itself. BTW, reliability issues aside, the parts do not fit (i.e. the rack attachments fall out of their fittings and develop rust. The silverware basket bottoms wear out, thus, allowing silverware to fall through).

We bought an entire set of Viking appliances: vegetable drawer, beverage fridge, and ovens. The fridge specifically has been fantastic, just the quality of it and the features that it has. Having the freezer at the bottom is a great feature. We have the two drawers there that pull out separately. Also, theres a separate rolling tray that separates between the upper and lower half of the freezer itself, which is great. We also like that since the door is a French door, we can put in wider items there like a tray of longer cake, whereas if its double doors, it wouldnt be like that. We highly recommend it and its a game-changer.

My Viking refrigerator meets expectations. Ive had a Sub-Zero before and it seems to be in line with my experience with Sub-Zero. I really like the pizza box feature. You could fit a whole pizza box on the shelf, which is pretty cool. I have one of those refrigerators on top and freezer on the bottom but it was fairly wide. Theres also some sort of ion sculpture. Im happy with my refrigerator. I also have the microwave, the hood, the range, and two ovens, and a dishwasher all from Viking. Ive been very happy with them. Its a well-made quality manufacturer of appliances and I would recommend Viking.

Viking delivered an damaged range, door, control panel and vent. Took from June 19 until now July 25 and still refused to take back damage product. Was told Not their policy. They dont take back damaged, they send repair parts. Delivered a double door refrigerator which was also damaged. Basically they sell scratch and dents for full value and expect consumer to be satisfied. Their customer service representative was about as rude as you can get. The company will never be recommended by me and I will make it a point to tell everyone I know that they should NEVER consider a Viking appliance!!

My Viking range cooks great and very fast, too. Its a beautiful appliance however, I don’t believe theres a timer on this thing to time anything. I don’t like the fact that when I turn on the oven, theres a blue light that comes on but theres no signal that says when its gotten to the proper heat where the blue light goes out. And I have to be basically sitting on top of it to know the proper heat. Ive had other ovens that will beep when they’ve hit the right temperature. The other thing I don’t like is the ergonomics of it because I have to bend over to read the dials to see where theyre at because my particular range has a little bit of an overhang to it and the dials are underneath it. That’s a very minor thing but an important one to me.

My husband and I purchased a BRAND NEW Viking VDOF730 professional series double wall ovens with the french door. It was installed on December 21st 2015. It worked beautifully for 10 days. The bottom oven stopped working on December 31st 2015. Turning the bottom broiler or convection on and the oven still doesnt get over 150F. When I finally got through to Viking customer service this morning after a 30 minute wait on hold, they authorized appliance service to come out and fix it on Wednesday, the day after we can no longer return the product. Let us hope that it keeps working afterwards.Updated on 03/10/2016: I first posted in the beginning of January 2016 regarding brand new french door stainless steel double wall ovens. It took several days for a serviceman to come out and verify that indeed the bottom ovens are not working. He ordered the replacement relay board and bottom element that day. Then the service department did not know when the replacement parts would ship. After almost a month of daily telephone calls to the customer service and to Pacific Sales, Viking finally agreed to replace the whole unit.The second unit was going to be sent to another city as there was an error on geography. Another two weeks pass. The replacement was damaged -- enamel cracked and scuffed off, oven webbing ripped, spiral machine marks on the racks and off-center doors. They were notified and we were told another new oven would be sent out. This time, 11 different signatures were on the inspection paperwork and it was installed. Then the installer damaged the doors. A different service is finally sent out -- without the french doors, or bottom hinges as the bottom oven is not closing properly. But it is okay to cook with -- so I am told.Within 2 days of it being installed, the ovens are running hot. You set it for 325 and it goes to 450. I am greatly annoyed. Yesterday, we are not notified that the service guy would be here to replace the inside of the french doors and the bottom oven hinges -- on a brand new oven. It was a fluke that he pulled up as I was coming home. He installed everything but still doesnt like the replacement hinges. I am giving it another try for a month; otherwise, goodbye Viking ovens. The gas cooktop appears to work fine although our downdraft pulls the flame out. I would NOT purchase their products again.

I always knew about Viking from reputation. We purchased homes in the past and my brother is also a chef so hes used to the Viking products and higher end appliances. I was in San Francisco and our home builder had Viking as all of our appliances. I have my whole kitchen, as well as the dishwasher, the refrigerator, the stove, the microwave, and the oven with the Viking line.The refrigerator is great and I like the look of the French double doors. Ive had the refrigerator for two months but its not working at its optimal level. The ice maker doesnt work. But it was a good experience when I called Viking about it. They were able to set me up with a local provider. However, the local provider just came out a week ago. And it had taken them almost two weeks to come out to fix it. And they still had to order a part and its gonna take a little bit longer so I had to go to Starbucks to get ice.

From the time I bought 2 top-of-the-line Viking dishwashers, I have had problems. I am noticing that most people in this room experienced similar laissez-faire attitude from Viking who must have bounced me from one representative to another a good 5 times over the years, only to tell me that my warranty ran out. One lady tried to help me but was swiftly replaced and I never got the attention this needed. $4500 spent and most wash (all of them) end with error/fault codes and need resetting.This message, I hope, will discourage people from being lured into believing that Viking is a stand up company and that they place good emphasis on making sure the client is taken care of. Additionally, where I think they really should rethink the way they treat clients, is that in my case, I am looking to replace refrigerator, freezer and 60 inch cooking surface. They will be missing out on this (however small) amount of revenues. If anyone gets thru to management or customer service for any kind of help, I would like to know about it as I am not yet able to replace it for a competitor and would still like Viking to make me whole on this bad purchase.

People say that Viking Ranges have good stoves and cooktops. Id say its high quality and Im happy so far. The simmer feature is nice, it heats up very quickly. One thing that Im not satisfied about is that I dont have that option of a griller anymore. Now its just a griddle, and I dont like it. But, beyond that, performance and everything else, Im very happy.

The quality of the Viking Range is fine. However, the oven doesn’t cook evenly. It’s also very small. The square footage inside of the oven is very small compared to my old GE, in my old apartment that I loved. It’s cooking thoroughly but its not even. So, if I’m going to bake cookies, I have to turn the tray around to get the back. Moreover, the knobs to turn on the oven and the stove get very, very, very hot when the oven is on. But the door closes fine. There’s nothing wrong with the unit. But I probably wouldnt buy it again. On the other hand, I had to call and have the Viking people come out a couple of weeks ago and they were really helpful. And then, the check was even lovelier, so their customer service is great.

We owned a Viking Range years ago, and this is our second one. We purchased our first Viking from Fergusons and they had to take the stove back because somebody on the assembly line didn’t put the installation which was supposed to be there. The Viking team had to totally remove the stove and bring us a different one, and that was the first and only negative experience that we had. Then we moved to Arizona and when we got there, we had a stove top, so we ended up selling the stove. When we moved back to Atlanta, we wanted to get another stove, and my wife wanted to buy a Wolf. She already ordered the Wolf but I canceled the order because the Wolf stove look was like four little red dots and didn’t have any character or personality on the front of it. Its performance may have been comparable or even better than the Viking but I didn’t like its bland look, so I decided to get another Viking. The people that delivered it this year were very professional. They bolted it down the way they were supposed to and they took their time and did everything right. I don’t remember them bolting down the first one that we got. I just remember them sliding it in and they never put that secure bracket on the back, which they did this time. That safety bracket was supposed to be there because that’s a very heavy stove that may fall over. I love the quality as well as the performance and style of the Viking range. It has a high-end, tough look to it and high-intensity burners. It’s the best stove sold in the market and it’s worth the money.

Viking is a high-end appliance which was in the price range that I wanted to spend on. So I spent $10,000 on a Viking refrigerator. However, its ice machine had not been working and Ive had to have it repaired three times in six months which doesnt make me happy though I didnt have to pay for the repairs. But I love the refrigerators look and quality, and its got beautiful lighting. Shelving is more than enough for me and my husband though it wasnt as big as I thought it was. I also had a wonderful time with the Viking dealer and they were absolutely helpful throughout that process of having to come fix it. It was an amenable experience.

The Viking Pro dishwasher we had was recalled because the heater would start fires, apparently about 20 of them! So they sent a tech to fix it - that took 3 months! So we washed dishes by hand. Then after they supposedly fixed the dishwasher it would give error codes like flooding, but it was not doing that it just would stop mid cycle - sometimes. So they came again after much complaining and could not fix it and suggested it MIGHT be a control board problem. Even though when they ran diagnostics there was nothing found to be broken. It was clear to me that fixing the heater problem caused the machine to randomly stop, yet they refused to fix it. Viking wanted to charge me for a new controller board so adding $400 to a unit I already do not trust. Clearly if it worked before they took it apart and replaced the wiring harness and heater then something they did during the repair broke something else!

We bought a Viking Refrigerator on 20th of September. And then, we heard some grinding noise from the compressor. We had a previous refrigerator that failed and it’s giving the same sound. Also, when we got the refrigerator, there was a ding on the top of the door and the people who sold it to us said they’re going to get a replacement door and a replacement shelf that was cracked inside the door. They haven’t done anything yet, and it’s a little bit frustrating spending $3,500 on a refrigerator and then you have to deal with the people who sold it to us, who said they will just bring another one. They didnt even adjust the doors, so the doors arent realigned. In October, I called the main Viking office because I wasn’t getting anywhere with the local dealer. However, it was super hectic during the holidays so I haven’t had time to call back Viking and find out what happened after they took all of our information. We’re supposedly going to send it to someone so they could call us because nothing came up in the system right away for our location. They had to search for someone to service it or come check the unit, and so I just wanted someone to come and replace it because even though we love the fridge, there are so many problems in just within two weeks of having it. Overall, I would definitely tell my friends not to buy from the people who we bought the fridge from. And while the lady that I spoke to from Vikings was helpful, there were no follow-ups once she referred it to whatever area she referred it to.

We did an expensive kitchen remodel in 2008, installing a $5000 built-in 36-inch Viking All-Fridge. In these last 5 years weve had nothing but trouble with it, and had to get service men out here numerous times. Often they were not able to fix it. It seems from the other reviews that weve been having the same identical problems with this fridge: 1.The beeper would start beeping at any time while the door was closed - was fixed. 2. The uber-heavy door is sagging to the left - was worked on, but still visibly sagging, so I dont think the fridge closes properly. 3. Ice builds up on the cooling panel behind the top shelf. 4. Water constantly collects on the shelves, dripping everywhere, and everything is wet inside. Have to keep towels on the shelves to keep them as dry as possible. Have to put in dry towels every few days. Have to take out shelves and drawers to dry out, as vegetables etc. will stink and rot when sitting in water all the time. 5. My vegetables freeze in the veggie drawer, and have to be discarded. Cant use the drawers.Numbers 3, 4 and 5 have been ongoing for about a year now. More than one serviceman has tried to fix it, and I have no hope that it will ever change. In the beginning the fridge was under warranty, and the repairs cost nothing. That soon expired, and weve been paying out of pocket for constant repairs to this so-called high-end fridge, which it is not. Our patience is wearing thin. The service people have been very helpful, and really tried their best to solve the problems, phoning Viking, and getting advice from them as to what they should do, but nothing seems to work. We live in Canada, but as Viking has no problem selling their products here, they should also be accountable here when their products dont deliver.This morning, the repairman came out here once again. Viking has told him to install a new gasket, which is the rubber around the door that ensures a tight seal. He did not do it, and told me straight up to cut my losses, get rid of this fridge, and get another one. Easier said than done, because it sits built into a space especially designed for it. So we are pretty much screwed. I asked him to send me a list of all the repairs they had done on this fridge so far, and I will post it here when I receive it.There is no warranty anymore of course, but it would be nice if Viking would acknowledge our very sticky problem, take responsibility, and reimburse us for the price of a second hand fridge. This is the first time in our lives that weve had problems with a fridge, and we sorely regret buying it. We will never buy any Viking product ever again, and will certainly advise everybody else against doing so. Had I known then what I know now, I would never have bought a Viking product. Fortunately my other appliances are not Viking, and none of them has given me any trouble so far.

I purchased a home with a Viking refrigerator. It looks awesome but have had constant problems with the icemaker. It either doesnt dispense through the door or falls on the floor or whine the other items in the freezer. I have had it repaired 5 times in the last 4 years and have lived with it not working for months on end simply because I didnt want to spend another $1,000 to get it fixed again and have it break 6 months later. My recommendation is to get something with more reliable parts if you use ice.

We liked what we had heard about Viking then we have a friend that put in a Viking and we liked the setup of it. We got the built-in refrigerator and its not as deep as a regular refrigerator, which we like because things dont get lost in the back of it, but its taller. We like the door, the freezer section in the bottom, and the way that the drawers are self-closing. We can arrange them to where we have a place at the bottom that we can put platters into or a pizza box or whatever we want to. We also like the fact that everything was made out of metal. Aside from the refrigerator, we also got the French door double oven, the six burner cooktop with the griddle and thee optional griddle, the vent hood, two warming drawers, and a microwave, from Viking. We love the quality of our Viking appliances and we would recommend them highly.

A family member introduced me to Viking ranges and their aesthetics and performance convinced me to buy from them. The people at the dealership were great and knowledgeable about the product. Weve been using our range for a month now and so far so good. Weve tried all its features and they all work very well.

We were told that Viking was the second best among appliance companies. We couldnt afford the best, which would be Wolf. Wolf wouldve been probably double the cost. Viking had good reviews and their products look good. We went to Trail Appliances, the distributor, and the salesperson showed the Viking products to us. We liked the products and bought several appliances in the same make, including a gas stove, convection oven, and dishwasher.Trail Appliances tested the refrigerator before they left. There was a problem with it, so they didnt install it. They replaced it immediately. It was really good that they tested it. Other dealers just put the appliance in, then you find out that it doesnt work. So far, the Viking refrigerator that we got is really good, and Im happy with it. We like its looks. Everybodys complimented me on it. It works better than my previous refrigerator. I like the excellent ice maker. Well need that in the summer. The good thing about it is that it keeps fruits and vegetables for a couple of weeks, especially fruits, compared to my previous fridge where Id have to throw it out in three or four days.

Viking seems to have a pretty good reputation. Also, I had a Viking stand-alone refrigerator before that I bought on sale and it was good for years. So, when I saw that they had a floor model sale, I took it as a good opportunity to upgrade. I got another stand-alone refrigerator and its interior design is nice and quite functional. It also seems solid and reliable, like the Viking refrigerator that I had before. Viking Support has been very good, too. When the dealer sent a crew who was not a certified installer and did an extremely poor job, I ended up calling Viking Support and that was when I finally got help. So far, I like the refrigeration part of my current Viking refrigerator, but Im not too pleased that its freezer. It is so noisy and on all the time, which is quite bothersome when it is in the middle of a kitchen or family room area. It did not occur to me when I had the smaller refrigerator that the freezer kicked on all the time. With this one, the compressor kicks on for a few times a day and when I open it, which I find unnecessary. Even in a cool day in Northern California, it would kick on and last for a long time. And I hardly use the freezer. I have called their technical support and the guy said that the freezer does that because it needs defrosting. But why would it need to do that all these times? I was also told that it’s normal, which I find counter intuitive when I hear the freezer cranking more often than I open it. So if thats really not a defect, then it is a very poor design.

Do not buy Viking Appliances! Our stove and refrigerator have both needed service of major parts from day one. Viking customer service was helpful with my stove with 3 issues in the last 5 years. Now our refrigerator doesnt work. No repair place will work on Viking and guarantee parts. Reaching out to Viking for a certified Viking repair place, its taken 6 days with follow-up every day on my part for them to finally refer me to a company that wants $200 just to come out to look for the first 1/2 hour and charging additional per half hour. This does not include repairs or parts. If it takes a second trip, I pay another $200 trip charge. Viking has such poor products and you the customer will be paying for it with your time, money, and inconvenience... Very disappointed.

We were in the midst of buying a new range and I wanted to see which one was rated the best. We found one that had a good rating and thats what we went in to go look at at PC Richard. But then, my wife saw Viking and the store was running a really good sale on it. My wife liked the way the Viking range looked and she said she always wanted one, so we got one. When we bought it, PC Richard gave my wife a free five-year plan and they also claimed that we can return something within 30 days if we werent happy with it. It wasnt in a day or two when we smelled gas leaking. We called PC Richard and they told us we had to call Viking. Nobody would come out unless we call the gas company to come out. So, the gas company had to come out and they had to sniff on the range to determine that it was leaking and it wasn’t the gas pipe. We called Viking back, they sent a serviceman out, it has been a couple of days and were still waiting for Viking to give the parts to the serviceman so he can come in and install it. It’s been going on a little over a week now. With the amount of money we paid and the range giving us a problem on the first day, my wife wanted to send it back. Then, all of a sudden, PC Richard said, “You cant.” They pointed to this little obscure sign in the back of the counter that says, “No returns on appliances.” My wife wasnt happy with that. We didnt see it at that time and it wasnt brought up when we bought the range that you dont have any options. We researched Viking and found online that people were having problems with them. People complained about the service and the length of time to get parts. We brought that up when we ordered the range because we went to PC Richard to cancel the next day before we even accepted and they kept telling to us how great the range was. It was just a sales pitch. If I had to do it all over again, I would not buy Viking.

We had Sub-Zero in our previous house and we were thinking about buying Sub-Zero again but Viking had a promotion, which was if you bought so many appliances, for every dollar over $10,000 that you spent, you get a 10% rebate. It pushed the cost in our favor so we got their unit. The first fridge that they sent had some damages on it and was making a loud noise. The damages were in the white parts on the inside of the unit, and it was something they could not repair. ApppliancesConnection.com, the place where I bought the unit, asked me to send pictures, and I did all that. Then, they sorted all that to the Viking rep. Viking made me an offer, but it was not a large enough discount to make me want and take it. I told them that if they want to make a more substantial financial offer, I would consider taking the damaged one. However, they never got back to me. I had to chase them down for weeks. I called again and again and they told me that the woman who was working on it doesnt do that anymore. Finally, I was like, “You know what, forget it, I’m not taking the offer. Just come out and replace it.” So they came out and took care of its replacement and the new one they sent has been fantastic. Overall, Im satisfied with my experience. Everything got handled pretty quickly and got fixed. However, if there was any way that Vikings could make a refrigerator that has filtered water, that would be a bonus. That was the only feature that we could not get in the Viking fridge and we really miss having it.

Since day one, I have had problems with both units. Refrigerator back wall freezes up and is leaking water. My shelves are constantly filled with water. The door squeaks like its 100 years old! And all the shelve clips came in broken! I had the unit serviced many times until PC Richards said theyd get me new units. The freezer is a big problem too. Ice maker works when it wants to! For a while, I was buying ice because it wasnt making ice! Its been 7 months and Im still dealing with these defective units! I had a subzero unit and never had a day of problems, but because of my size issue (we changed the configuration of my kitchen), Viking seemed to be the best fit! Boy was I wrong!!!! NEVER buy VIKING products...... Might I add PC Richards customer service is terrible too! They do not stand behind their customers. Getting a big run around from them too! To date, still waiting for the swap. Its only been 10 months since I had them installed and when the problems started!

I had a Viking range when I lived in Southern California for 20 years and couldnt kill the thing. Initially, I purchased it for status. It looked so great in my house. With a culinary background, I quickly found out that this range was amazing. It performed. I moved and could not take it with me. We finally built our forever home and one of the requirements was that I bring that Viking back. I have a whole Viking kitchen. The window in the range in the oven part of it is not the same as it used to be. This seems like it needs some kind of gasket around it. I sometimes see steam between the glass. I was told thats normal but it wasnt like that on my other range. But all in all, it works really well. I love it. I had a GE in another home and it was like junk. You couldnt clean it. It’d scratch. I took the air filters out and washed them. They fell apart the first time. You dont get that with Viking. It is a lot more money but you get what you pay for. I tell people if youre going to invest in appliances for your house, this is the way to go. Its everything you need and Viking stands behind their product.

Ive used Viking Ranges in the last 2-3 houses that Ive owned over the years. During the first purchase, I was looking for a commercial type range. I investigated what ranges were available so I looked at consumer ratings and decided to purchase Viking. I never had a problem with the first Viking that I owned. However, I had a problem with quality with the latest one Ive purchased. I had a technician come out for 5-6 times and when we still couldnt get it resolved. I called them and they offered to replace it. I wasnt really that happy with the dealer. I dont know if Id still go back there. I was trying to decide between Viking and another oven. Their oven would take a while to get so I went with the Viking, and it didnt come in as quickly as I had anticipated. Nevertheless, I love it. I have the dual range so I have the electric oven, the gas cooktop and two ovens. I love the convenience of having the two ovens. I have lots of room when I cook big meals. The surface of the stove is great because I have lots of burners that I can use. I also have the big overhead stand and the heat lamps. It makes it a lot easier to cook and I like to cook. Its a great oven for cooking and baking.

Ive had Viking in a previous home 15 years ago. At that time, I liked it better than anything else that was comparable of the professional series. However, theres one thing that some of the other ranges have that Viking didn’t and maybe still doesn’t have, and that’s different sized burners. My wife makes espresso every morning with the little Italian coffee pot, and all of the flame diameters are bigger than the actual espresso pot that were using. So we have to put it on the side and it uses about a third of the flame and two-thirds that has nothing. I know that some other brands have ones where the back burners are small. It’s the only thing that I wish was different. But I like that Viking is sturdy and uses gas.

We purchase all Viking kitchen appliances. Every item ref, range, dishwasher and latest microwave had immediate service issues. We have still to get a working microwave now - seven months and still waiting. Do not consider Viking in your remodeling. The appliance only look good... absolute junk with a service department ready to say nothing and do nothing. Save yourselves the nightmare, buy anything else.

Viking Refrigerator is a higher end product. It’s a good appliance. There was a slight beneficial discount for the Viking at the time we purchased it even though it was more money than some other appliances. I haven’t had a problem with it other than a drawer breaking, and they sent us a replacement. I called Viking and they said to make sure the appliances are registered. So, they registered, and once they were registered, they were gonna send somebody out. I couldn’t believe they were gonna do that. When they realized it was just a drawer, they just sent the drawer. The process was easy. I like all the features of the refrigerator. One feature is kinda interesting. They made it so you can put a full-sized pizza on the bottom of it, which is pretty cool because you always have a problem with the box of the pizza. Also, the dealer, Pacific Appliances at Best Buy was great.

We owned a Viking before in a prior home. We felt it was certainly well-built, had quality, and was reliable so we wanted to do that again. I like the ProChill Temperature Management that they put in their refrigerators. It seems to maintain the cooling and temperature so appropriately that the food stays good for a long time. So we’re happy with the way it works. Also, their team went efficiently and the installation was adequate. However, we didn’t like the fact that we couldn’t get the refrigerator fully clad in stainless steel. We had to go out and get panels. And since they’ve been installed, those panels vibrate and make noise and we don’t know how to fix that. But we’d still recommend it, theyre above average.

The Viking range was built in the house that we bought. My wife looks pleased with it, but I have heard her complain that cleaning it is a bit involved.

The home that I bought came with a Viking range. It cooks evenly and its quality is really good. Its a great product and it makes cooking enjoyable for me. Their customer service is also top-notch. I had a small issue and they took care of it quickly.

I wanted a Viking range and we purchased one from P.C. Richards. The guy we worked with was a very helpful, nice man. We started the renovation in July and since we’re doing everything ourselves, it took a lot of work to get everything ready and the people from the dealership were very patient with us. When we were ready, they brought the different things that we needed when we needed them as opposed to everything at once. It worked out very nicely.So far, I haven’t had much time to do a whole lot of stuff with our Viking. I’m still getting used to it. I look at it and I’m thrilled. I like to bake and cook and I’m just waiting to get the time to try out different things with it. I like that the shelves are easy to move around. It helps out a lot. Also, they gave a lot of instructions on how to set things up inside the oven to make sure I can cook more than one thing at a time.

Viking was the one recommended by the sales representative at Best Buy. Also, I checked some reviews online and it was so good. I wanted to try a new brand and I decided I wanted to get that one. What I like the most is that the fridge is very spacious. More than a regular one. However, I had to call Best Buy because it stopped working. They fixed it for free because I had it for less than a year at that time. So, I had my doubts but it has been working fine since then.

Zamoiski at one time was a distributor of Viking appliances and thats how I came to know Viking because I worked at Zamoiski. Its my second Viking. Theyre made well, and theyre reliable. The people who installed it was great and the people that are authorized servicers are fine. Its an expensive toy to have in your house but its good stove to have.

I was doing a lot of online searching for various appliances, ranges in general. The one that I had was on its way out and I was looking for something different. Viking came up a few times and thats how I found out about them. Here in Canada, theyre not called Viking. Theyre called Brigade which confused me at first. They have a high quality range but at that one point, the price was a little higher than I could afford. However, it came at a price that I could justify and it was a good price. Its a solid machine and I dont go in for any of the bells and whistles, so to speak. I want something thats going to cook.I knew what I wanted more or less when I went in their store and had a couple of questions. Also, I would have liked to have been able to actually see the range before I purchased it but the only thing they had for a floor model was the gas style. Unfortunately, I dont have that option where I live so the sales rep showed me the gas range. Im very happy with the product. I love it and so far, the features that I use have been very good. The elements are quick to heat up and the oven cycles well. I really like the 12-inch element in the center of the stovetop because I have a lot of larger pans. One in particular is a paella pan and its not something you can do off to the side. So its got a good size and because of that, its the first time that I actually made a paella in about 14 years. I had this pan just in hold for a stove like this. I also like the convection features on it.