Viking Refrigerators could pack a little bit better. When we pulled it out of the box, there were one or two dents on the front of the fridge that happened when it was getting taken down off of the warehouse and shipped. Also, it makes a little bit more noise than a conventional refrigerator but I’m assuming that’s because of the size of it and the inner workings. Whenever we noticed that it was running a little bit louder than we thought it would, we would call them to come out, look at it, and make sure there was nothing wrong with the fans or anything like that. And it was super easy getting somebody out. Overall, the quality of the refrigeration has been pretty decent. It has sturdier build quality, the doors close better, and the drawers inside of it slide better.

Viking fits best in my existing kitchen. It’s easy to use and it looks nice in the kitchen. I like the broiler and when I had a problem with the microwave they replaced the door right away. So far, everything has been good. So get a Viking.

We wanted a professional-grade kitchen and Viking is the only luxury brand that has a freestanding refrigeration that has a built-in trim kit. So, it looks like it’s built-in, but it’s freestanding. Ive had it since December and I like its bright lighting and professional-grade handles and facade. But I had a horrible experience with the dealer. We were promised that it would be delivered within six to eight weeks, but it nearly took 12 weeks. The delivery timing wasnt good, and I would highly recommend them to streamline their production so it doesnt cause any delay.

When I bought the house, a Viking range was already here. I had to have a repair done on it and they quickly put me in touch with the service repair person in my area. They seem very professional. The repair person then came out and replaced the door because it’s not shutting correctly. He then told me to use the self-clean feature because that would warp the door and burn off the electricals. The quality of this range is good overall, and the big gas burner in the middle is my favorite.

Our Viking refrigerator has been excellent. Other refrigerators are so deep that sometimes you cannot see whats in the back of the refrigerator, but ours is wide and shallow so you can see everything. However, I have one issue with Viking since I called them and that is on the warranty. They sent someone out and got my refrigerator fixed, but it was surprising that there are some issues with the brand new refrigerators.

I always knew about Viking from reputation. We purchased homes in the past and my brother is also a chef so hes used to the Viking products and higher end appliances. I was in San Francisco and our home builder had Viking as all of our appliances. I have my whole kitchen, as well as the dishwasher, the refrigerator, the stove, the microwave, and the oven with the Viking line.The refrigerator is great and I like the look of the French double doors. Ive had the refrigerator for two months but its not working at its optimal level. The ice maker doesnt work. But it was a good experience when I called Viking about it. They were able to set me up with a local provider. However, the local provider just came out a week ago. And it had taken them almost two weeks to come out to fix it. And they still had to order a part and its gonna take a little bit longer so I had to go to Starbucks to get ice.

We had a lot of small hiccups because of COVID and because of the supply chain issues. Initially, we purchased our Viking stove through Best Buy. But it kept getting pushed out and I wanted to get our kitchen up and running. So, I ended up finding a floor model out of Stockton, that had the piece in stock. It had some scratches on it but they were very minor and they guaranteed a six-month warranty. They delivered it and got it in service.The Viking is simple to use and theres not a lot of electronics on it which is nice compared to Thermador and other high-end brands. I went with the one with an open range and even though its rated at 15,000 BTUs, its probably more because its open. Youre getting the airflow better, so its actually heating it up better. So far, I love it. Its easy to start. The one thing I dislike is if you take off any of the igniters to clean, they get a little bit on the porcelain and I have to readjust them in order for the igniters to ignite sometime. The other issue Ive had is that it has to kick on numerous times to get the igniter to ignite. So, every once in a while, itd have a little gas smell. I talked with the retailer that I bought it from about it, and they were gonna fix that. But my father-in-law whos familiar with Viking stove, he’s like, “Yeah. I’ll show you. It’s just this.” We ended up just moving the igniter a little bit. And then it took off, and no questions asked. Also, Im not sure if the convection part is working properly because it makes a little rattle from time to time. Otherwise, the Viking has been reliable.

Viking has been around a long time. We were looking for a range for our house, but at the time when we were remodeling our kitchen, I knew Viking was a good product, but they didn’t make the 32-inch range and we needed that size. We do a lot of cooking and Viking has a good reputation. Other folks that I know have them and really like them. The look and the reputation of the product made us choose them. I really like its quality, the way it feels and the burners. All the burners are the same size and they heat really fast. The grates on top come off, all 6 pieces of them, which makes it really easy to clean. We got the one with the ceramic top that seals, and we had installed about two months ago. Were really happy with the Viking range and I’m looking forward to getting a Viking dishwasher next.

Ive had a great experience with Viking. The quality of their products is very nice plus I really like their sales guy. He was very helpful and he really sold me on their products. The delivery also went well. I like the way we can add panels in the refrigerator. It looks like our cabinetry.

We liked the Viking double oven that was available, so we got the Viking refrigerator to match the oven. I like the lights inside the ref. Theyre pretty cool. However, I did not have a very good experience with the Viking dealers. I had a lot of issues with Allstate Appliances, but the person I originally worked with there is no longer with them. But Ive had good experiences whenever Ive called in to Viking for problems. We had our handle going off, but its been fixed since then. The guy that came out to repair the handle was nice and good, and I really liked him.

We were looking for a 48-inch gas range and the two choices on the market from the decent ones were a Wolf and a Viking. So I did the whole digging and Viking had a better reputation in the past, but it still has a good one right now. The oven was the main seller and once we decided to get that, the rest of the appliances followed. I found Viking on Frederick’s Appliances on Amazon initially and I ended up buying all my Viking directly there. They had better prices than all the stores. We like them so much and the griddle is my favorite feature by far. Viking Ranges has really good quality. However, weve had some trouble with our smaller compartment in Viking. It doesn’t work perfectly sometimes and weve had technicians coming over but it’s mostly being blamed on the altitude. We’re at 7,000 ft. We hardly ever use it, so I haven’t called them back. But everything else works perfectly. All in all, Viking has great products and great service.

Viking refrigerators are of good quality and I love the sleekness of it. The cost is another factor I chose them. I would definitely recommend Viking products.

Indicator light would not work and burner coil was loose. Mr. Appliance was sent to repair the range and did a wonderful job. Viking representatives helped with the warranty and also were very professional. The product service lived up to the quality product name.

My Viking wall oven was purchased in 2010 and has needed many repairs. The ignitor switch two times and the DSI module 2 times. The DSI module that was replaced three weeks caught fire and the oven is now toast. The customer service is a No Customer Service dept. Also many problems with my Viking dishwasher that have needed many repairs and is now leaking water from below the door due to a design problem which No Customer Service refuses to acknowledge. The Microwave light panel is now so dim it is almost unreadable. DO NOT BUY VIKING!!

We liked the bulkier look of the hood that went with the Viking range and we couldnt find that particular hood in any other brand. We also wanted all of the appliances to be the same brand. We got the range and so far, the quality is good. I also like the griddle part of it. Its nice to have that option rather than having a toaster if Im heating up small things.

We purchased all new Viking appliances for a new home we built. The Viking dishwasher has never worked properly since the day we bought it. I have had it serviced several times and the service agent suggested that we try to have it replaced since it didnt work. I tried to contact Viking by phone and spoke to Tim **, Kai ** and Brittany. I never received a callback. I then emailed their west coast general manager, Randy **, who did not even take the time to respond. They have an arrogant group of people working there who are not interested in satisfying their customer. I am going to trash this dishwasher and buy one for 1/4 the price that will work ten times better than this one. Viking has this great name in the industry when in fact, their products are terrible and they dont care about their customers.

I like everything about my Viking range. It’s nothing fancy but it’s fine. It’s more industrial and the quality, so far, is good. Also, I purchased it from a store in Portland, Oregon and the rep that I dealt with was very good.

We liked the Viking refrigerators weve owned for the last 20 years. So far, the quality of our recent purchase is good and I like the way it looks. I just wish its cheaper.

We wanted a Viking Refrigerator, design and character-wise for the house. As of now, the refrigerator portion is working. The freezer is intermittent and the icemaker does not work at all. It was a brand-new fridge that stopped working after a couple of weeks. Weve contacted them and they scheduled a third-party to come. We had to wait a couple of weeks before they were able to come out and look at it. The guy comes out and confirms that the fridge doesnt work. He wasnt sure what was wrong and had to order some parts. Weeks and weeks and weeks went by and they are still not scheduled to come back to install what they ordered. Plus, the dealer was horrible.

We purchased our Viking 30 4 burner range in 2006 and have had to replace the spark ignition module three times in that period. It is a $180 part, and though it is easy to replace, it always results in a minimum service charge of $110 for the first hour. Adding it all up, thats nearly $600 in failed spark modules, adding significantly to the cost of an already-expensive oven range, but the worst thing is it is unreliable. You never know if it will fail the day before Thanksgiving or some other big event.

We had a Thermador double-wall oven and a cooktop in the house we owned before and my husband and I liked the way they were set-up. When we bought our current house, we didn’t want the ovens in the wall and just the cooktop because it’s a smaller house. We decided we wanted a freestanding slide the stove in with an oven and cooktop. We liked the looks of the Viking Ranges. The handles were substantial and were very much like the Thermador which was the professional model. We bought the gas range in December of 2010, but we did not take delivery of it until the beginning of February of 2011 because we redid our kitchen. We have the range in service for almost seven years but then, we noticed that the bottom of the oven have grooves in it and they were all rusted. I called Viking and got Lakeside Service. I had them look at it and they agreed that it was rusting down in the grooves but they didn’t know the reason. They said it couldnt be repaired and felt that it would ultimately rust through. Somebody at Viking told me that probably it was because we dropped something. But we didnt and it would be very hard to drop something into these narrow grooves that were in the bottom. The oven was not mishandled or misused in any way. And for something that we paid almost $6,000, it should not have died or be defective within seven years.I called customer service ‘cause I was supposed to hear from someone within a couple of days but it was already more than that. I was patched through to Michelle and we worked out the details. Viking offered to pay about half on a new freestanding stove to slide in the spot and I paid a little bit more than half the installation fee. This time, we decided to go with an electric cooktop. We got it through Viking and their installer put it in. We noticed that this one sticks up but other than that, it’s good. However, I will never buy another Viking stove if this one does the same thing in the next seven years. At the cost of their product, I would expect it to last longer than that.Also, their 90-day warranty was almost nonexistent particularly on the porcelain paint job on the oven. I am dissatisfied with it and yet I have another one, but that was the only way to get back anything that would fit in the opening. We weren’t sure if the other brands would fit and we knew that the new one we have would. But as far as their people are concerned, it was an okay experience.

Our freezer arrived and then we had to wait a long time for the refrigerator. Then when we finally were getting it installed, it turned out that the freezer wasnt working. It didnt have coolant in it. So we had a couple of people come out to fix it. Weve also ordered parts for the new freezer but were still determining whether we want to put them in or not because it seems to be working now. Other than that, its a great refrigerator and the quality is good. I like the dispenser of water inside the refrigerator and it looks good.

Im patient (since 1994) but Im also resigned to a bad product. We bought a 30-inch 4 burner with infrared broiler (VGSC305) way back in 1994. Problems ever since. The oven door will only open 3/4 way. Cannot remove the door according to instructions to locate the problem. The convection fan works sometimes and sometimes it is making an awful racket like it’s hitting metal. The oven igniters have been replaced many times and last only a few years. The spark igniters on the range top keep sparking for long periods of times even when the range is lit. No rhyme or reason for when this occurs. The porcelain on the burner grates and burner cap is flaking off and chipping constantly. Now the bottom heat shield is rusted through and badly warped. Service calls are expensive and the problem is not fixed for long. This piece of junk will be replaced with a Wolff or other brand that is both better designed and has better service and longer warranty.

I went around to a lot of different stores, saw the different functionalities and I liked what Viking had to offer. The range has a great quality. I like the burners, the burner heads, and the way that it looks. I like that youre able to proof the dough in the oven. I also love the French door oven option that Viking has. Their team has been great too. I had an issue with my oven and I got it resolved pretty quickly so I was very happy with that as well.

We had a Sub-Zero and then we decided to try a Viking. We wanted a freezer on the bottom rather than the side to side, and it’s stainless steel. However, we’ve had some problems with the freezer as it stopped working. Somebody came in and defrosted the drain line or whatever that gets clogged up with a hair dryer. We had to spend about $400 to $500 to get that fixed as it was out of the warranty. Also, Im not all that impressed with the set up for the authorized repair. We called customer service, and the repair people are coming again tomorrow. But it’s like I’m talking to somebody where I got a phone bank somewhere, and it’s not a local business. For one thing, we can’t find the stupid model number or the serial number. They’re underneath somewhere strange in the back of the freezer, and one can’t get down there to see it. Also, the other day, one of those bookcases with the sliding shelves on the door broke apart for no reason. I had to order from Viking a new one for a couple hundred dollars for half of one of those bookcase sliding units. It’s so stupid that I’m trying to get that plastic. This unit just broke apart for no reason, and then I’m trying to go find the model number and the serial number so that I could talk intelligently with Viking support, and I can’t get it. The only way I found it was to go back to the original invoice from ABW who were the people who get all the appliance for us when we were renovating the kitchen. Other than having these incidents, Viking is a good refrigerator and we like it.

The range doesnt have as many features as I would like on the one that I got, but the quality is good.

Ive been using Viking Ranges and its really the only range Ive ever owned for 30 years. The one I have right now is probably the third or fourth generation of range I got from Viking. I like it a lot and its easier to clean. Ive got a lot of different options but I would buy Viking again if I needed another range. Their sales team were great. They did everything they said they were gonna do and delivered it on time. It worked out great. They were courteous and prompt and delivered it when they said they were going to.

Viking dishwasher (we have an all Viking kitchen) has disappointed me twice now in 5 years of ownership. Hoses that are internal to the cabinet just come off which results in leaks. Since this model has a catch pan, a float will result in the dishwasher staying in drain mode. Ive found that short non-barbed plastic nipples will allow hoses to come off over time. Poor design on what otherwise could have been a nice unit since it did a great job cleaning dishes. I just purchased a new unit from another company.

Vikings price point was within our target range so we decided to go with them. The Viking dealer was good. The product looks cool and people think it looks cool too. The quality is fair but I’ve got some issues and I’m hopeful that those will be fixed.

We purchased the Viking a Professional Single Wall Oven June 14. We have not been able to use this oven. It can take up to 1 hour to pre-heat. After the oven had pre-heated and turned OFF the entire panel is so hot you cannot touch it. The oven was replaced once and we are having the same problem with the new oven. We have had 2 different electricians look at this along with Viking service techs. No one seems to have an answer to our problem. Would never have chosen Viking if we had known this. We also called Viking who told us to call the store we purchased the oven from. Viking basically told us there wasnt anything they could do!!

Vikings reputation is certainly solid, and from looking at their reputation and their reviews, I thought that they might be the best one. I bought a Viking range from Nebraska Furniture Mart in Des Moines, Iowa six months ago. But it took a while before we got it as we waited for the installation. The installers did a good job though. We also had an issue with the unit but that was because we didnt read the directions as well as we shouldve had. We didnt clean the unit up first and we had a smelly oven. But they sorted it out for us and our interaction with the customer service team was good. That aside, the quality is excellent and overall, the Viking range performs much better than our previous one. Id certainly tell others to check Viking out.

Viking is one of the reputable refrigerator brands. I wanted an all-refrigerator, which some of the other competitors also had but I liked the aesthetics and the model that Viking had. We can utilize the refrigerators built-in feature with the counter depths. Vikings customer service was helpful, and I have not had a lot of interaction with them, but what I have had has been very satisfactory. Overall, my experience was very good and I am very pleased with Viking.

I had a lot of trouble with my Viking range. When I turned the convection, it was so loud that I would never use it. But Ive not had a convection option before, so I didnt know that what I had wasn’t how it should be. And because it was way too hot, I called to have it calibrated, and the man who came out was outstanding. He tested the temperature, turned on the convection and said, That shouldnt sound like that. So he took it off and ordered the part. But the first time they ordered it, the wrong part came in. They called me that day and told me that he had checked it and it wasnt the right part, then they ordered the new one and they were wonderful. After it was fixed, I baked a cake and I loved it.We also bought another non-Viking appliance from Specialty Appliance in Colorado, where we bought our Viking range, and that had trouble, too. First we tried to have it fixed ourselves, and then I remembered that the salesman of Specialty Appliance had said, If anything is wrong, call us. So, I called them and they jumped all over getting somebody here and getting it fixed. And as for my range I love how it looks and how easy it is to take the grids off the top and clean it. I also love the gas cooktop with the electric oven. Im very happy with Viking.

A Viking range was in the house when I bought it and I haven’t had a good experience with it so far. It cooks well when it is working but I got a knob that broke off and I have to get a burner replaced. There’s a place of service in my area, but I haven’t had the chance to get it scheduled yet so the range hasn’t been fixed yet.

I was familiar with the Viking brand and it felt that I like the quality better than the alternative brand. The only problem is that its supposed to be fixed. The knobs that turn the gas on and off don’t pop out as they should. Some of them are maybe defective and even the ones that appear to work well really aren’t very good. The other day I was walking by it and I had a shoulder bag and it swung and just bumped against the range. And the gas went on full blast and flames were coming up about a few inches. So it literally turned on the whole stove by just swinging against it, which is concerning for everyone. I’ve never experienced that with the other range before so I would definitely redesign that system to be safer.

When I was looking at refrigerators at Best Buy, I was with someone who had heard of Viking Refrigerator and said that they had a great reputation. The rep at Best Buy was a great salesman and very helpful, but we needed the fridge and we bought a Viking Refrigerator. It’s a great fridge and it works wonderfully plus I like its cold storage.

I just moved in to a brand new house that had a Viking Range. I like the range except that its really hard to clean because it has all kinds of cracks and crevices and its hard to get food debris out of it.

Im writing this letter in hopes that you can help me with a continuous issue I have had with your 36 Viking Stove. My wife and I purchased a new home in 2008, at which point we decided to renovate our kitchen. When we purchased our appliances, there was no doubt in our minds we wanted a Viking Professional range and oven. We were excited and happy with our appliance for a short time until we began to use it. Over the course of 3 years, we have had nothing but constant troubles with the oven. First the igniter went twice, then the thermostat, then a defect with the range top. We have had several Viking repair visits, each costing $300 or higher.When we made the decision to buy Viking, it was with the thought in mind that paying a little more meant getting better quality, craftsmanship and dependability. Unfortunately, this has been far from the reality we have experienced. Most recently we replaced the thermostat for the baking function and the oven doesnt heat up.Needless to say, three weeks before Thanksgiving, we find ourselves with yet another service call and Im sure more costly repairs. I have done extensive research on the Internet and various consumer affairs sites and found that there has been a groundswell of complaints with your ovens. Frequent mention of inconsistent bake temperature, issues with your igniter system and thermostats lead me to believe there is a known set of defects with your product and this particular model.To that end I am asking that you stand by your product and replace the oven. An investment of $6000 should not require a constant stream of maintenance for a product that should bring with it quality and dependability. Rather than spend time posting disparaging complaints on various consumer products sites. I am asking that you address the issue I have had with your oven so I can get the quality and craftsmanship I expect.I am reaching out for your help after multiple calls to your call center and ask for someone to contact me immediately. I will pursue this issue further and if necessary rally the countless people I have seen voice concern with the range product you offer and have sold. The information for my range is Model: VGSC3676BSS, Serial #: 081108C00053266

We wanted to have a nice Viking refrigerator as we thought it would be better than its competitors. I like the idea that when you open the door, it has the temperature and all of those little controls. The first thing we didn’t like about it was that it didn’t have a water dispenser on the inside or the outside but that hasn’t proven to be a big problem. Another issue is that when the ice falls into the bin, it’s pretty loud. My wife has more issues with it. One time there was some kind of leak and all the ice melted together. We had a nice relationship with the dealer except that when we got the refrigerator and found out there was no water dispenser, we called them and he never called us back. After a while, we just got used to it and I was disappointed in that. He was a good friend when we were buying from him but after we bought it, he didn’t wanna be bothered. But overall, we’re happy with the refrigerator and we don’t have any big deals about it.

My professional freestanding dual fuel range and oven has been a major bust! I have owned it for 8 years and so far I have had to replace the entire electric control panel. Then the other day I was using the self cleaning function and my control board underneath caught on fire. Sparks and fire coming up from underneath the unit. So extremely scary and dangerous. Viking has nothing say except sorry. I now need $1,100.00 in parts and one of the items is out of stock and they don’t have ETA. The first time my Oven broke it was not useable for 4 weeks!!!! This time they can’t even give me an idea of timing. The killer is I was deciding between a Wolf and Viking and I clearly chose poorly. Carefully think about your high end purchase.

Wow. Im glad I discovered this site. It is somewhat comforting to know that so many other people have been totally screwed by Viking CRAP. My $10,000.00 Professional refrigerator is a total joke. The produce drawers freeze everything. The inside is fragile plastic and replacing parts is a nightmare. I talked to a carpenter just today about re-configuring the cabinetry that the Viking Professional (48 X 83) is built into, and replacing it with a normal refrigerator designed for a home. I also bought a double Thermador oven and 48 cooktop. I like it, but was told by the store that the appliances were purchased from that when things start to break on the stove, I wont be able to replace any parts because Thermador has an aggressive obsolescence policy, and you cant get parts after 7 years.I will replace the cooktop with a Wolf cooktop when it finally stops working.

My $8000.00 Viking refrigerator broke 7 days after installation. It started smoking and there was an electrical problem. When I contacted Viking, I was told our ONLY DUTY is to repair motto replace. Of course after it was repaired, there was a recall. I have had a problem with the ice maker and water dispenser. I woke up to find water all over the kitchen. There is a constant problem. I do not recommend this product.

I love everything about my Viking range. This is probably my fourth Viking. The two homes I purchased had Viking Ranges in them previously. Then I have a home down in the Dominican Republic, and that range in there is around 30 years old. I just replaced the igniters on it, and it works like its brand new. Its amazing. I like the longevity. The price point is pretty high, but they last forever.Were still waiting on service for the range in my house. The far right bottom igniter has never worked. The service people are coming back out tomorrow, but this is their third visit. I’m a little apprehensive because they took the whole panel off on the front where there are 10 adjusting knobs. I told them, “Guys, its the igniter. I dont know if youre supposed to do that.” One tech said, “Well, I ordered this part, but my boss says its another part.” I told him, “But your boss wasnt here diagnosing it originally.” So thats kind of ass-backwards and the guy was here for about four hours. Also, Ive noticed that when I turn on the gas, sometimes the flame is higher on one side than the other. I had to keep turning on the pan when I was cooking.

Viking Ranges has been around for a while and we knew them for a long time. And we preferred Viking because of their reputation, style, and price. Their two-year warranty was also very attractive. We’re very happy with the quality of the range that we got and I really like that it has different size burners. The team at the dealership was great and they helped us out a lot.

I heard the Viking refrigerator is a good one but Im not too happy with them. I always have issues with the refrigerator, dishwasher, stove, etc. I wish I never bought them. My stove is really bad and the lights go off on the refrigerator. Sometimes the freezer randomly gets soaked. I have to put everything out, turn off the refrigerator then restart again. At one time, somebody came and fixed the problem. The guy was good. He was trying his best but I dont want to spend too much time every time waiting for them to come.

My Viking Refrigerator is nice cause it goes back in the cabinet. But my wife doesnt like it because they are not very built very well. The shelves got broken during shipping which costs $200 a piece. And for as much as we spent on it, it doesn’t have an ice maker or a water dispenser. So I bought a Viking ice maker. We also bought a 48-inch stove, a 36-inch stove that’s going on the basement and we have the Viking dishwasher for a house that we just started building.

I purchased the Viking range in the summer and it has been physically operationally working for about three months. I had to have my kitchen redone, so we started with appliances first, then we installed it once the kitchen was pre-configured. It was a stand-up oven as opposed to a countertop. We’ve used it on several occasions and it has been great. The unit is very solid, has high BTU efficient, and has the gas top as well as the oven. It is a convection oven, which we never had before, so it has enhanced some of our food preparations by far. The appliance is quite heavy but that is part of the solid construction. Also, we haven’t used the self-cleaning function yet and we haven’t used the unit to a great extent.The prices of Viking are fairly high in range, like Wolf, Milan, and other manufacturers and the price of the unit I purchased was much higher than I wanted to spend. The particular stove model we purchased is being discontinued, which didnt bother me because the product itself is what’s important and it doesnt mean it’s not gonna be supported by the manufacturer.

We moved into our new house less than 4 years ago. All our appliances were brand new from Viking. We had issues from the very beginning with a dishwasher that did not work, range and now the freezer and refrigerator broke. My husband called for service earlier this week but nobody could come until Wednesday next week. Tonight we had to throw out everything from the freezer and refrigerator. I regret that we bought these expensive Viking appliances. I don’t recommend the Viking products due to high price, poor quality and service.

The Viking range was a perfect fit for our location. I love the stove top. It cranks up pretty quickly, but I’m very pleased with it. It fit our needs perfectly. We don’t have a gas so having a convection oven and the electric top allowed me to do some things that I couldn’t do before. We also bought a microwave and a dishwasher at the same time we bought the range and were also happy with them.

The knobs on my Viking range that turn on the burners scrape pretty badly. You hear them and feel them scraping as you turn them. They don’t turn easily. There are eight of them and a couple of them do. The range was installed by the builder of our home. It’s a brand-new home, so we didnt get to pick out the stove. I like that it’s nice-looking and it’s big. But I’m used to having a clock and a timer and a cook time on and cook time off, and underneath, to store stuff or have a warming drawer. It doesn’t have any of that stuff. It’s just a stove with burners and it’s a commercial grade.

Ive been holding off giving this review because I was hoping our problem with Viking is going to be resolved sooner than what we are experiencing. We have now occupied our home for almost 2 years and the warranty on these appliances will soon expire. Our builder installed the 7 series built in side by side refrigerator and freezer into our newly built home. The fridge started acting up 3 months into closing. It started with it not cooling, then the water dispenser not working. The freezer also quit working. Viking kept sending their contract maintenance and he kept ordering parts and installing them with the appliances still not working. There are so many dents inside this fridge it doesnt even look brand new anymore. Its preposterous for a supposedly a high end appliance in a brand new home over $500K. Ive had better appliances supposedly from lower end brands that performed way better than these Viking freezer and fridge. Finally this month, they replaced the refrigerator after having us go through unsafe food storage because the appliances werent working properly for months. Now the replacement fridge is convoluted with the freezer. The top part of the fridge is sticking out and the lower end of the fridge is pushed further than the freezer. Both appliances arent aligned properly. Its disgusting how a home of this value would have appliances installed so poorly. The installers even admitted that Viking should have replaced both appliances because the freezer is an older model. After the installers left, the freezer quit making ice again. We called Viking and of course, they will once again send the maintenance person who had been trying to fix these issues. DO NOT get a Viking fridge and freezer! Its absolutely disgusting how the customer service dealt with this problem without resolution until now. They should have replaced these appliances right away. I could purchase a pre-owned vehicle of the same price that would run better than these appliances.

I went to a place called Ferguson which is like a home builder showroom and I looked at all the different refrigerators. I liked the interior of Viking the most, and the way it looked and the way that it was organized inside very much. That was the deal that sold it. However, when the refrigerator was delivered, they must have dropped it which caused a series of things to go wrong with it. It was replaced right away and we’ve had the one that we have now for two months. It’s working fantastic. I love the layout and the drawers for the meat, cheese and vegetables. It’s so easy to use and I also like the door where you can put a variety of things. The first time, I talked to the dealer when I registered my product and the second time, since I had an account already, I logged on to that account and registered the second one. We dealt with a third party that was the repair person for Viking and they were very good. They came in from Austin to work on ours. We have the dishwasher too which was a bonus when we bought our refrigerator. I didn’t care for it at all at first because it was very different from an American dishwasher where it dries everything completely because it’s eco-friendly but I understand now how it works. So, Im really enjoying that too and I love it.

Ive had my Viking Range for two years now and Im having something repaired. Its not working well and the range is all rusted on the inside and out including the top but their customer service was very helpful and nice.

I came across Viking at a trade show and I liked its quality. Becky the dealer was great to work with. Her customer service and follow-up was outstanding. Overall it’s a really good refrigerator and everything is wonderful.

The Viking range cooks quickly and really well. I like it. We bought it from P.C. Richard. We had a problem with the installation of the range but getting it fixed was fine.

My brother has a Viking range in his house that he built 10 years ago, and they loved it. I was doing a kitchen remodel and looked at a few different options, and I liked the reputation of Viking and the look of their range compared to some of the competitors. Furthermore, their warranty was better than some of the competitors. Once I figured out that one of the burners on the top was meant for boiling water because it puts out a bigger flame, I have loved that feature.

Im really into cooking and Ive heard about Viking Ranges a long time ago. When we were looking to purchase a home, it all had Viking appliances, which is what sold the house. I have a fridge, range, wine fridge, microwave, and dishwasher. Everyone at the Viking dealership was super nice, helpful, and explained the different models. Unfortunately, I have electric where Im at, so there werent too many things to pick from on that side of things. So we went with the D3 and its been great. The only thing that stinks is my wine fridge went out and Ive been trying to get it fixed.The quality of the range from Viking is awesome. I like the ability to control the heat range. So, I can go up to three rings, and to get a pot of water boiling fast, I put it on all three. I also like that I have a couple of different convection settings. Ive never cooked with convection before and its really awesome that I have the ability to do that. If a person has the money to do it, its definitely worth doing because its a great feature that they have and offers.

Every time I open the drawer, theres too much ice in the ice bin and it would spill out all over the floor. Viking is saying that it’s the design flaw and they wont send anybody out to look at it. Im not happy about it at all. I’ve had it for a year now and it was still under the warranty period although it has since expired. We designed the whole cabinetry around the fridge and I don’t wanna just swap it out. That would not be a great result but I am worried. Otherwise, it’s a good fridge and I like it. It has a nice base and it does what it supposed to do. It looks good and it works. There’s a special temperature drawer in the bottom, which is kinda cool, but it’s nothing I really use.

My wife wanted Viking, and she got Viking. We’ve had the refrigerator for a month and everything’s great, but one part was damaged during delivery. The inside of the door was mangled where the light is for the temperature and I can hear the refrigerator making a gurgling sound when the house is perfectly quiet. Viking sent somebody out and the guy couldn’t come out until after I had to go to work. Although the door was replaced and its perfect, the noise is still there. The guy told my wife that it was Freon running through the tubes, and I don’t know if it’s even that. It could be that it’s water running through my heating system, but I never heard it before. My heating system makes noise, but the plugs for the heater are in the wall behind the refrigerator. I never heard that sound until our refrigerator was installed and Im not satisfied. I’m being told it’s a normal noise and I wanna make sure. If it’s normal, I’ll learn to live with it.

Its just a fridge, and frankly a poorly designed product, that for some reason costs an order of magnitude more than others. My Viking is 19 years old but the first failures started in the first year. Shelf units and other plastic parts crack and break and the price of replacement is half the cost of a brand new fridge of another brand ($600 for a plastic drawer cover! - be warned!). Im about to haul my $15,000 fridge to the dump because the back is rusting out, it leaks water onto the floor whenever it defrosts, and the control panel no longer responds to key presses. Ive taken my fridge apart. Im a former VP of Engineering for a few product development companies and in my opinion there is nothing in this fridge to justify the price. Its just a fridge. Cheap electronics, poor mechanical design, and for some reason this company is able to charge a huge premium for their product and extortionist prices for replacement parts. Save your money! Buy something else!

Viking has quality products and everybody says that their customer service is good. I got myself a Viking range and we have a problem with the grates. It is peeling. I sent them pictures and it’s taking a really long time to resolve. Viking said they were gonna send me a full set of replacement grates and then they said, “Okay, they’re shipping out.” I didn’t hear anything afterwards so I emailed the person I had been in contact with again and months after we still never got it. They said, “Oh, you have to register your product.” So I registered my product and then I said, “Okay, all registered,” and then I got no follow-up again. I now have to call the parts department so it has now been a three-month runaround. I thought that it was all taken care of on the backend. Its just a little confusing what’s going on with it. But the Viking range is great. I just wanna get the grates thing resolved.

We have had the following issues with this horrible product: (1) sealing system needs replacing; (2) motherboard replaced; and (3) ice maker motor replaced. Additionally, the icing issue in the freezer that others have mentioned also occurred with us. This is the worst appliance ever.

I bought a Viking dishwasher in 11/2009. A year and a half into owning this, the racks rusted and dishwasher needed some major service. Four years into ownership, racks rusted again and the control panel had to be replaced because the dishwasher would not run past 5-10 minutes and would blink fill error according to service person. This happened on Christmas morning with a house full of company. Then in 3/2013, the drain pump failed. Part was ordered. The service person had to pull dishwasher out of its space and then realized it would take at least 3 hours to repair, costing upwards of $300. We had already spent that much in previous repairs. So a $2,000 dishwasher less than 5 years old is going to the junk pile! Also, I contacted Viking customer service with no response from them to provide an explanation or help! Unacceptable from a supposedly big name quality product supplier! Quality rating is zero!

Viking has a great reputation. We were looking into fitting into our budget long-lasting appliances. The place we bought them from was having a deal at the time, and it included all three appliances for a great deal. However, had it not been in the middle of a pandemic, would have been a lot easier. But there were some delays and some confusion as to when appliances were going to be delivered. Some were delivered at times when we were told they werent going to be, so our contractor wasnt prepared. But I love how heavy-duty it is. We had an incident where we needed to replace a part, and it came quickly and within the warranty. The Viking refrigerator looks great.

I had a Viking stove for 30 years and I like the Viking company as a whole. I wanted to try the Viking refrigerator and I never had one before, so I purchased one. The quality is good but Im not as happy as I thought I would be with it. It has some things that dont work very well. For instance, the ice maker is defective. Every time I open the freezer, ice cubes get out on the floor. So the refrigerator is not the best and Viking could have done better. I should have bought another one. Id also tell my friends that its good but they should check others. Other than that, I bought a Viking barbecue and it came defective as well. I had to call the Viking service but I also have to work and its not that easy to do these things.

Please dont waste money on any Viking products! I have had two dishwashers in the past 10 years that fall apart and no longer work. I also have Viking fridge. The drawers broke, builds ice in the bottom of the freezer every few weeks that you have to hammer away to get the door to shut, and have replaced the ice maker twice which no longer works again! I buy bagged ice to fill my ice maker. Viking products stink.

Faulty control board on Series 325 dishwasher. Two year old unit was no longer under warranty of course. No help whatsoever from Viking. Replacement Viking control board costs 4 times a Whirlpool board. Nothing special about Viking model other than the name. I will never buy another Viking appliance.

The quality of our Viking Refrigerator is not up to par. There are trim pieces that are exposed. You can see the white plastic trim pieces on the inside of the full-sized freezer and the full-size two refrigerators. One of the under-counter refrigerators in the master bedroom has been making a rattling noise ever since weve received it. I dont expect to deal with those issues when weve spent nearly $100,000 on appliances. We ordered our appliances through Winsupply and they sent out a license authorized service repair person. He relayed to us the message from Viking that the refrigerators and freezers we got were within their variants of production. Were used to using other appliance brands and they will never say that that is an acceptable variant.Our induction cooktop didnt work when we first got it and we had multiple trouble calls. They said they had to make a new part. Every month, they would call us and tell us that it was backlogged another month, and theyd push it out another month. It took them four months before the Viking representative finally called us and said that they would just replace it. They should have just replaced it brand new upfront when it wasnt working. We still dont have an industrial cooktop that works.

We purchased a Viking refrigerator in 2008. We have had continuous problems with it and have had times gone up to five months because the parts could not be delivered. Our latest problem began the end of June and the repairman is still waiting for the part to be delivered. While the repair service is competent I believe, they cannot do anything unless they have the parts. This is been a totally frustrating experience. Having paid for a very expensive and supposedly high-quality refrigerator it is frustrating to see how many times it has broken and how long it takes to get a repair. We also have a cheaper fridge purchased at the same time when we built our home and it continues to work just fine with no repairs as of today. I would not recommend Viking to anyone. Having just got off the phone with Joy from customer service she is a ray of hope.

Weve had our Viking refrigerator for eighteen years. In that time weve had three service calls and one recall. Now the unit needs a complete new cooling system costing thousands of dollars. Realizing that the unit was way out of warranty, I called customer service anyway to see if they would a least share part of the repair cost with me. They were adamant that they would not. When I purchased the unit I fully expected that it would outlast the less expensive brands. An independent repairman suggested that it would be worthwhile to forego repair and buy another refrigerator, not a Viking as he considers them as expensive junk. I guess cost does not equal quality.

We purchased Viking D2 line (french door refrigerator, double wall oven, cooktop and dishwasher) for our new home and we moved in in February 2013. We have had nothing but problems with these products. We reported the microwave in 2014 to the authorized dealer that we purchased from. The front fascia was coming off every time we opened the door. After over a year of dealing with Viking representative, he came out and glued the door back on. He glued it incorrectly and now the buttons are protruding into the sockets and the front panel is still buckling on the front. Since we did not have good luck with getting the microwave serviced, I have tried dealing with Viking directly on the rest of the products. Waste of time. Got a form letter response. The refrigerator bins have all broken, the ice maker gets plugged up regularly and doesnt make ice, the computer on the front panel of the refrigerator doesnt work and, consequently, the refrigerator freezes all of our fresh vegetables. The cooktop randomly doesnt heat, the top oven does not retain its temperature when there is more than one item in it, the dishwasher does not dry the dishes and doesnt clean them very well either. You have to practically wash them going in and then dry each and every one coming out.The Viking representative in my area is NOT customer service friendly and is difficult to work with. I have written two letters to Viking, contacted the place we purchased the appliances from multiple times and have gotten no satisfactory response. Now all of our products are out of warranty and no one wants to address the issues. I guess they dont care that I will NEVER purchase Viking products again. EVER. And, I am making it my mission to tell everyone I know not to waste money buying products from this supposed high-end products company. I purchased Viking thinking that paying extra for an American made product was important and that they would stand behind their products. Lesson learned.

My brother-in-law used to work for Miele and he was always thinking of it. But some of the restaurants that he worked in had Viking Ranges and I’ve always heard that Viking was a good product. I’ve always wanted one and since my husband is a gourmet chef, I bought it for him as a gift for this new house that we just remodeled on the lake. The range is at our vacation home and we don’t get out there as much as wed like, so I’ve only used it three times but I am in love with it. It’s nice and it’s a heavy-duty well-made product. Our contractor had it installed, and it was hands-off. The installers came and put it in. We fired it up when we came out the next time and everything worked great.

Perhaps like many others that purchase Viking appliances, my wife and I were enamored with the design, size and look of the Viking refrigerator. We spent close to $20,000 and purchased a 36 refrigerator with a separate 30 freezer to go beside it. Looking at our kitchen you see nearly five feet of fridge/freezer. It looks amazing. Stupidly, this was the reason we bought the brand. My neighbor has a similar set-up and he told us over and over again not to invest in Viking. He swore it would be a mistake. My attitude was it wont happen to us. Was I wrong.Within one year, back in 2018 (pre-Covid; so no excuses yet about shipping issues/health issues/work shortage issues), the refrigerator stopped working altogether. Everything inside was ruined. The refrigerator was hot. It would not cool anything. I called Viking and it took 3 days to get a repairman to our home. Three days of no food. Then of course the part had to ordered. This took another 2 weeks. The part arrived and within another week it was installed. One month of no working refrigerator. I asked for a loaner... nope. I asked for a replacement... nope. I asked for a food stipend... nope. I asked to reimbursed for the ruined food... nope. After the month delay, it was noted that the refrigerator was beyond repair and needed to be replaced. This took another month for the new refrigerator to arrive. A $12,500 refrigerator that we could not use for two months.Now check this out; within a month or two of the new refrigerator being installed, my 7 year old son opened the fridge to get something. He pulled the door and as he pulled his foot was in the way and the door punctured his foot. He required 7 stitches. Our family wrote it off as the craziest accident ever. But... within another month or so, the door was not closing properly. This was a brand new refrigerator and the door would not close right. The magnet would not catch and the door was essentially always open. Viking sent a repair guy. He could not figure it out. He kept stating that the hinges were unlike anything he had seen. Then it dawned on him, the door was installed upside down. He had to take it off, flip hinges and reinstall. What??? Upside down? How is that possible? I then realized that this is probably the reason why my son punctured his foot. It was too low.Six months after replacing the refrigerator, the freezer stopped working. Everything melted. The compressor (?) was shot and it was replaced. For the continuing hassle, Viking extended our warranty an additional year. We now had 3 years of warranty. Within the three years, we have had to replace the ice-maker at least 5 times. Every 4 months it develops a leak and water drips into the ice bucket. Soon the ice bucket has an inch or so of water at the bottom and the entire ice bucket turns in to a solid block of ice. They send a repair guy and he replaces it. This has happened five times. It is broken again now. Unfortunately we are now out of warranty. I argue that the problem began while we were under warranty. This apparently does not matter. Viking wants to charge me $150 for the part and $150 to install it. Again a $7,500 freezer with an ice-maker that does not work. Dumb.Today, the produce tray in the refrigerator broke. Looks like a plastic piece fell off and the side by side drawers came off. This overpriced appliance is an absolute joke. Like my neighbor did with me, I tell all people that compliment our gorgeous appliances to NEVER buy the Viking brand. I warn everybody that I cannot to make the same mistake we did. Viking sucks.

Viking stove should be recalled. Since the first use, we have been having the same problems all of the other people have been having with the stove. It should be recalled because it is a danger to use. Our oven gets so hot that it has melted the stove wires and control box. It has warped our oven door so it doesnt shut all the way, and the heat reflector (not sure if this is correct name) in the bottom of the oven is cracked and buckled. The oven gets so hot that if you touch the outside of it, you will get burned. The oven also fills up with gas and makes a popping sound or just blows the door right open! It scares me with my children if the oven is on. They can get burnt or hurt with the door blowing open. Also, because of the intense heat and the wires melting, the left side of the stove doesnt work.

We love our Viking stove and all the different temperatures of the cook top for the gas. Everyone I know who has a Viking has been very happy and it was something I always wanted. Its been very nice dealing with their team too.

The quality of the range was okay, but after a few months, the igniters were not lighting up properly. Then one time, I opened up the door and it came off, so I dont think it was a good range that we got. They came once to fix the door and then they came out again to fix the igniter. I wish I had a better stove.

Our Viking Microwave that we purchased 2008 has blown a hole in the bottom of the microwave. I contacted three representatives from Viking, including the West Coast Office president, Bob Woods, who could not help us. We took numerous pictures and e-mailed them to him. He then talked with their engineers who had no idea what happened. This is supposed to be a top of the line product. I am extremely frustrated that I have been given the runaround with no answers. Our appliance repairman (Executive Appliance) said he has never seen anything like this, as the bottom of the microwave is metal. My husband and I live alone and are in our late 50s and do not put anything exotic in the microwave, so this is not an issue. PLEASE HELP!

We got a Viking fridge as it had good reviews and we like the configuration of the doors and the depth. The quality is really great and the vegetable crisper drawer keeps things fresh longer. Theyve been great at Eastbank appliances where we bought it. Its all have been a good experience, I would do it again.

We’ve been told that Viking is one of the best in that price range and this is our second Viking range so it has excellent quality. Now, I have six burners as opposed to four. Our new stand-alone stove has stainless steel knobs but our old built-in electric stove has black knobs. I wanted to match the knobs but Viking doesnt offer the option to change the black ones with stainless steel. It’s frustrating that the older models and the newer models can’t mesh together. But aside from that, I had another part replaced and it was very easy.

We owned a Viking before in a prior home. We felt it was certainly well-built, had quality, and was reliable so we wanted to do that again. I like the ProChill Temperature Management that they put in their refrigerators. It seems to maintain the cooling and temperature so appropriately that the food stays good for a long time. So we’re happy with the way it works. Also, their team went efficiently and the installation was adequate. However, we didn’t like the fact that we couldn’t get the refrigerator fully clad in stainless steel. We had to go out and get panels. And since they’ve been installed, those panels vibrate and make noise and we don’t know how to fix that. But we’d still recommend it, theyre above average.

Weve heard that Viking is a good product. A family member had a few items from Viking and then while we were appliance shopping, we liked the looks of them. We had a very easy experience purchasing the Viking range from Hahn Appliance. They had stuff displayed so we were able to look at the range and it was nice. Im loving the quality of our range so far. Were a few weeks into our home using it and we did a whole lot of cooking. Also, I love the gas and the French-open doors for my oven. I also think its pretty cool how the lights all light up at night. However, if I need to put cookie sheets in the built-in refrigeration in a longer way instead of side-by-side, they take up the whole shelf. The built-in refrigeration needs to be a bit deeper so I could slide the sheets in. Still, Id recommend Viking.

We have used Viking products in the past and really liked it. We have a Viking range and an oven, a cooktop stove, and a microwave so we got a refrigerator and it matched everything else. Weve been using it for about a month now and so far, its good. The experience is absolutely great. Its pleasurable and hassle-free. The only thing is its not the easiest thing in the world to level in comparison to any other fridge that Ive had. But its not that big of a deal and we got it leveled. Other than that, everything is absolutely fantastic.

The quality of the Viking Range is fine. However, the oven doesn’t cook evenly. It’s also very small. The square footage inside of the oven is very small compared to my old GE, in my old apartment that I loved. It’s cooking thoroughly but its not even. So, if I’m going to bake cookies, I have to turn the tray around to get the back. Moreover, the knobs to turn on the oven and the stove get very, very, very hot when the oven is on. But the door closes fine. There’s nothing wrong with the unit. But I probably wouldnt buy it again. On the other hand, I had to call and have the Viking people come out a couple of weeks ago and they were really helpful. And then, the check was even lovelier, so their customer service is great.

Our fancy refrigerator was replaced 3 times before we had a fully functioning refrigerator. First the doors did not align. Second and third time the ice maker did not work and finally on the third attempt the refrigerator install was completed.

The builder put a brand-new Viking refrigerator in the house that I bought. I like its bottom freezer. Also, when we were having a problem with our ice cubes, the team at the Viking dealer was able to talk us through it and help us. They were great.

I heard people were happy with Viking Ranges so I got their product. So far, I like the product. I feel like its the most powerful range Ive ever had. And when some of the burners werent operating right, a dealer came from my area and fixed it. It needed parts, and I just had to wait a couple of weeks for it. And then they came and replaced it. The parts took a while, but I like the people they sent.

The Viking refrigerator is fantastic. Works perfectly. However, I ordered an icemaker also. It turned out to be the wrong model. After we installed it, it didnt work either. So that was a big deal. The worst part was the trucking company that they use was absolutely horrible. I ordered it from Appliance Warehouse. They did anything they could to get the sale. But once they got my credit card, it went downhill from there.

Weve owned a couple of ranges in the past and Viking has generally had pretty good reviews and the price point was reasonable for the quality of the range. The dealer was definitely knowledgeable about the products and making recommendations and accommodating schedules. Overall, it was a good experience. We’re generally happy with the quality of the unit. The burners are what we like most about it and the speed of which things kinda heat up. But the one thing that we would want to see improve with is the oven. The temperature doesnt seem to be as consistent as we hope it would be.

I see Viking in other peoples homes, and I got them because I thought the quality was good and they were kind of upper-end. However, the quality is not what I thought it was. We have the whole suite -- we have the refrigerator, a 36-inch freezer, a 48-inch stove, two dishwashers and a microwave. The fridge is fine and I like the size of it. However, I’m surprised at how poorly the others were built. We ended up having to get six dishwashers in total because four of them were bad. The other two, we finally said we were sick of being without a dishwasher, so we just accepted the poor quality. The stainless steel is thin, and it was dented on the front. The drawers on the side were broken, and we ended up having to pay shipping on it because Viking wouldn’t warranty it.

I like the reputation of Viking. I purchased a refrigerator-freezer from them but then it came without the leveling package at the bottom. Furthermore, it doesnt make ice and it makes a weird “boing” noise when I open the freezer door. Also, the door on the freezer got scratched when the men came to put my cabinets in. That’s being replaced under the 90-day cosmetic warranty. But in the meantime, I asked them to put the grill on the front of the refrigerator down at the bottom. However, the guy who was installing the cabinet said that he couldnt because my leveling package isnt there. Their techs are coming out to put it in, and that’s gonna be quite an ordeal ‘cause it’s gonna take three men to stand it on its side and put it the leveling package. Also, Im not happy with this issue because I’m gonna have to sign a waiver telling them I won’t sue them if my floor gets damaged.Furthermore, the people who are dealing with the warranty issue regarding the door and the leveling package kept asking me who delivered my refrigerator. So, the people who delivered it to me knew that the leveling package wasnt there and didnt say a word to me. I wouldnt have known had I not had cabinets built around the refrigerator. Nevertheless, the refrigerator-freezer works very well, except with not making ice.

Ive had my Viking Refrigerator for about five months now. Everything is great. I love the quality. My refrigerator is awesome. Im very satisfied with everything. I recommend it to everybody that has come to my house. I tell them, “Go with Viking. You will not regret it.” The delivery and set up were very easy. It was just, we had a little bit of a hiccup due to the pandemic. Our oven came later than the rest of our items. But it’s understandable.

Purchased this stove (VESC Professional 30 Freestanding) in April 2012 because we wanted a Viking Kitchen. Big mistake. Here are the comments I sent to the chairman and CEO of the company after using the stove for two months: At the front of the cooktop there is a small gap/crack between the cooktops metal frame and the main body of the stove. Crumbs and other waste accumulate in this space, which is very difficult to clean. The GE range and many others have a completely smooth top, with no gaps around the cooktop, making them much easier to clean.We ordered the optional backsplash, not realizing that it completely replaces the original vent grill which has become surplus. Rather than forcing customers to order both, it would be much more reasonable, and less wasteful, to substitute the optional backsplash at the factory and not send the vent grill, offering an corresponding price adjustment. Ranges costing much less have more features and are better designed. I cannot recommend paying Vikings very high prices (the stove cost over $5000) for a poorly designed product and this will be my last purchase of a Viking product.

We’ve just moved into a new build and we got to pick the appliances, and the contractor ordered everything for us. I like the fact that the Viking ranges rolling shelf that can roll in and out and I can actually adjust the height of it because a lot of ovens that I’ve seen before were fixed in a certain place. So, that’s handy and it seems to cook evenly. We like everything about it - the way it looks, the little lights that come on it, where the knobs are, and it also functions well. We’re very happy with it. Its of very good quality and its worth spending the extra money.

We at Hickam Communities is a military housing community. When I talked to the residents on Friday afternoon, the Viking refrigerator was installed Thursday. They are very happy that it worked and everything is working properly. I talked to Kevin, the director of the installation, and we love working with him and his team. He’s very punctual, he understands the needs that we have being a military community. Its amazing. I was also gonna follow up with him and let him know that we didn’t have any issues this weekend with the refrigerator and that everything’s been good. Having the Viking team and Ferguson for the installation has been incredible. We’ve changed the time on the last minute and everybody has been super accommodating. We couldn’t have picked a better installation team and company to get the refrigerator from.

We were building a house and we were wanting a bigger range. We started looking around the Austin area which is about 100 miles from where we’re actually located. We went into the store, looking at all the different products. Then we found a company closer to us that carried all the same brands except for one that we were looking at. But that company in Fredericksburg said they’ve had people in this area who requested the same range that we were looking at but the manufacturer doesnt come to service it. So if something happened, we weren’t gonna get service on it and that was one of our things. Then we started looking at Viking and they said that Viking comes out to this area and services the appliances that are messed up. So we got the prices and the features on everything and the representatives told us about everything. That was what made us choose Viking. Besides, Wolf was way too expensive and I couldnt see spending the money to get the same product. The reps were also very helpful. If we had questions or concerns, we called them on the phone and asked them, and they remembered us. So as far as helping us and selling, they were fantastic.One thing I also noticed is that, versus Wolf and Thermador, Viking has all the burner heads in the same size. And I like that. This is something that drives me absolutely nuts – when youre trying to cook somewhere and you have a big burner here, a medium here then a small one here but you gotta cook three large pans. You only really have one burner for it. With Viking, I don’t have to worry about that and that made a huge difference. The range is awesome. The ovens are taking some time to get used to just because they cook faster. But that’s a good thing. We were also kinda regretting that we bought a range this big. But in the first couple of times we’ve used it, we were almost using every single burner and the ovens at the same time. I thought it was a good thing we bought this. In terms of the use, the care and trying to clean it, everything is great as well.

Weve had Viking products for a long time and weve enjoyed them. I like the look and they work well. We got a new refrigerator a couple of years ago but we have a lot of new products. I like my oven and refrigerator, but our other one died. We tried to fix it a bunch of times but we ended up just having to replace the whole thing.

I’ve owned two properties and both of them had Viking products. Im also in the industry and I used to work for Home Depot as a merchant. Viking is a good brand name and Ive had no issues with my double French door refrigerator.

We had a built-in grill when we moved into the house about 40 years ago. We then replaced that and got a 24-inch Viking grill. When we decided to get a new stove, we wanted to match it up. Previously we had an electric stove. We checked other things like BlueStar, but we liked the looks and the style of Viking so we selected it. Its great and the heat of the range is so much even and it works so much better. The temperature control is really nice and I like the one pullout rack which is really convenient. The product is also easy to clean. I lift up the racks on top of this each day and I can dust underneath there. You can take the ceramic tops or the steel tops off the burners as well. It’s really nice and so much better than electric. It also looks like a million bucks and will never go out of style. It always looks like a professional item and is classy looking too. Its the best there is. The installers did an excellent job and we had all the trim pieces. We inquired about getting a broiler from them but Viking doesnt make them anymore. I’m going to have to have some Viking products when we move. I was in the Fire Department before I retired and all the fire stations had Viking grills and gas stoves. There were about 8-burner stoves and that’s where I first saw them. They always worked well. I am thankful for Vikings good products and am appreciative of them. I’d highly recommend Viking.

I like the size and the design of my Viking refrigerator. But I had problems with it right out of the box. The door wasn’t properly aligned so they had to come out and adjust that. The drawers are self-closing and the tracks on two of them were damaged. One of the dairy compartments was damaged as well. Im waiting for them to replace those but it has been more than a month now. They havent been staying in contact with me either. I usually have to reach out to them. Ive owned Viking in my last house and I thought they would be just as reliable. But apparently, theyre not. I dont know whats going on with Viking and I dont know if Ill ever buy it again.

Viking is known as a higher end appliance, and were really happy with the quality of our refrigerator. The ice maker is louder than I would like, but it doesnt go off that often. I really like the amount of capacity in the refrigerator because for this size of refrigerator that we were looking at, Viking has the highest capacity. Go ahead and buy a Viking fridge.