The builder put a brand-new Viking refrigerator in the house that I bought. I like its bottom freezer. Also, when we were having a problem with our ice cubes, the team at the Viking dealer was able to talk us through it and help us. They were great.

I like my new refrigerator and the way it keeps everything cold in each area. There are no warm spots and it fits the space that we have perfectly. I wasnt gonna get a refrigerator with a rollout drawer on the bottom but it seemed to be made well so I opted to go with that instead of the side-by-side. People should do some research into what features each one has and then pick the one that fits overall what their needs are because one of the other reasons we didnt go with the side-by-side is because Viking makes them too tall. We couldnt have something that tall in our space. We only have 70 inches and a lot of those side-by-sides are 72-plus, and thats not gonna fit in the space. Wed have to take the cabinets out at the top and I dont wanna do that because I use those cabinets. So, it would be nice if Viking would make them a little smaller in a side-by-side too. I know two other people who are struggling with the same thing. They have this standard spot that contractors made in their house for the refrigerator, and theyre only about 70 inches tall. When you read the specs, a lot of those refrigerators want you to give them a 2-inch clearance at the top for air and we dont have that. Ours is smack way up to the top but we have air on each side. We havent had the refrigerator that long but Im anticipating that its gonna be a real worker.

We got a Viking fridge as it had good reviews and we like the configuration of the doors and the depth. The quality is really great and the vegetable crisper drawer keeps things fresh longer. Theyve been great at Eastbank appliances where we bought it. Its all have been a good experience, I would do it again.

I went to culinary school and we used Viking ranges all the time so I know that theyre reliable. They cook well and very evenly which is awesome. They usually dont break which is very good. Unfortunately, we had some problems with the one we got. The racks in it dont slide out. We also had a problem with one of the burners that wouldnt light. Were still waiting for pieces to come in for a few months now. The company has been fine but since theyve come to fix it, we still havent heard anything about the parts coming in. It would have been nicer to get kind of like an update.

I liked the Viking refrigerators style and it’s a great product. When it had a little bit issue and was making noise, their technician came. They replaced the fan and it was taken care of.

I purchased a home with a Viking refrigerator. It looks awesome but have had constant problems with the icemaker. It either doesnt dispense through the door or falls on the floor or whine the other items in the freezer. I have had it repaired 5 times in the last 4 years and have lived with it not working for months on end simply because I didnt want to spend another $1,000 to get it fixed again and have it break 6 months later. My recommendation is to get something with more reliable parts if you use ice.

Communication Error - $700 to fix. Weve had this Viking fridge/freezer as part of the Viking Package about 3 years ago. Weve had constant problems with resets and its culminated in a Communication Error. The repair tech said that because its a communication error the two main processor boards have to be replaced because the software is not sophisticated enough to determine where the error is. Both boards, the Main Controller Board and the Interface Controller Board have to be replaced. Tried calling Viking but no joy.

We had gotten a Samsung refrigerator before and it didn't work well. My husband always wanted a higher-end refrigerator. Viking was always the number one on our list. The purchase of our Viking Refrigerator went really well. We bought it at Pacific Sales, which is the higher end sales part of Best Buy. The delivery was good. There was one issue though. The handle wasn't tight enough, so it eventually became very loose. But when we called for service, they came out right away.

We ran into the Viking Refrigerator and it was on sale. Plus, we liked it and it was counter depth, which was what we were looking for. Its quality is good. I like that it’s tall enough so that you can place the wine bottles right on the door where you can move the shelves. And I like the compartment for the wine bottles too. However, you cannot open one of the drawers without opening up both doors. We thought we needed some repairs a while back. When we came back, it wouldn’t make any ice. We replaced the filter and it seemed to work, but it has been taking too long to make ice.

Were really not happy with our Viking fridge. We like that it keeps things cold, but its loud. The plastic on the doors has cracked. We called in the warranty, and they covered it. Right now, the thermostats not accurate. We had to have someone come in and clean the kitchen because it smoked all over the place. Its very poor quality control. It was very expensive and does not meet expectations.

Viking Ranges are pretty well-known and when I went to a showroom, I saw a one on sale that I liked. I thought about the one that was in my friend’s new kitchen which she really liked, so I thought I would try it. I like the range. It’s a good product and the middle shelf rolls out very well. I have a Viking dishwasher as well as a microwave and everything’s good about the microwave but the dishwasher did not work right from the start. I had it repaired, but that was questionable.

Weve been very happy with our Viking range since weve had it. Weve spoken with a lot of friends about the dual fuel and were really happy that we did. It cooks really evenly and we still got the gas on top. Its fantastic.

I spent almost $1000 on a Viking Microwave/Convection Oven - this was a terrible mistake. Service techs have been out 6 times repairing fuses etc. The control panel also broke which trips my circuit breakers. A new panel costs around $500. Ridiculous. DO NOT, I repeat DO NOT buy a Viking microwave, especially the ones that go over your stove. They get funked up with so much grease and dont ventilate at all.

I have Viking in other homes, and this time, they were running a rebate which was a considerable amount of money. Also, Viking was acquired by another company and word on the street was their quality issues had been fixed. I also looked at Wolf and Thermador and read horrendous reviews about them, but they’re great products too. Ultimately the price point made the big difference for me and I bought a range from Viking. The qualitys pretty good. Upon unboxing and installation, there were two burners that were inoperable so that was not a good start. I then got a service call in and haven’t heard anything from them and it’s been two weeks. But I have been able to use it. I like the rapid heat oven which is very nice. I also like the true convection oven portion of it. It has three different convection modes, but the true conduct is very nice. And the overall appearance was very sharp. The dealer was good too. I did most of my research online and I have a rep that I used. I simply called him and said, “Order it.” Its a great product, well-made craftsmanship, and a value in the realm of high end, other than the burners. But I thought that may have been a shipping issue.

I liked the look of the stove and the reputation that Viking Ranges had. I didnt so much like the price but you get what you pay for nowadays. The range is great and heavy duty. Its worth every penny I paid for it. Its a quality appliance and Id buy it again in a heartbeat if I had a choice. And Im so far very happy with it. I hope that I dont run into any kind of issues. Ive had a Thermador before and had nothing but problems with it. Ive also had a Wolf which was a good range but Viking is just as good and a little less expensive.

We liked the looks of our Viking refrigerator. The exterior is very nice. The drawers are cheap for the overall quality of built. But other than that, we’re satisfied. We bought our Viking at a place we know and we had a very nice experience.

One of the burners of my Viking range doesnt light all the time but its also 10 years old so thats somewhat understandable. It seems like its good quality. The most important thing to me is that it will kind of last. However, Im trying to buy a griddle cover and its an older model so its not super easy to tell if the griddle cover they sell now kind of will work on it.

Weve always wanted a Viking range but just never got around to getting one. We finally did and we chose Viking over others because they used to be the gold standard. We thought that the Viking Range was a good one and I had a buddy that loves it too. I like the gas stove/electric oven option, its the best of both worlds. I also love the quality. I thought I had an issue with the oven not being temperatured right and so I called the dealer. They came out immediately and it was calibrated properly. I was very impressed by their responsiveness.

Viking VMOS200 died after 7 years of very little use - repairs quoted in the $200-$250 range... not worth it. So now had to find exact same size replacement because of its existing Viking Trim Kit ($400+ by itself) and which matches other trim kits in kitchen. Anyway, only new Viking unit that fits our trim kit is the VMOS201 unit - at a fixed price of $689 plus local tax. Took old unit apart and discovered its basically a Sharp 2.0 cubic foot R530ES model... also obsolete. Note that the current Viking VMOS201 is also Sharp inside.Did some research and found that Frigidaire uses the same Sharp box, model FGMO205KF - and its half the cost of the Viking/Sharp VMOS201. All you give up is the heavier Viking stainless steel door and the Viking emblem. And if you must have the Viking emblem to match other appliances, just remove it from your old unit (use a hot hair dryer and saw the adhesive away with dental floss) and swap with the Frigidaire label. Hope this help other folks that dont want to pay $400. Too much for a commodity Sharp microwave.

Were happy with the range but the purchase experience was not without difficulties. Immediately after installation, three warranty service calls were necessary due to faulty wiring on the convection fan and broiler ignition failures. The issues were not due to shipping. The stove came with a list of quality control checks but obviously, the factory is hasty in final QC. Its a pity because the build and design are so nice. Checking its operation at the factory would have revealed the problems and saved everyone a lot of inconvenience.

I just purchased $25000 in Viking appliances one month ago. I have used the dishwasher twice and it does not dry the dishes. It stays wet inside and smells up the whole kitchen within hours of running the dishwasher. The bottom indicator light is also missing. We just figured that out. I will be trying to return this dishwasher on Monday. I will let you know if I am successful in returning it.

We purchased the DMOC in 2007 (no longer available). Beginning in 2009 the problems began. First, a fuse. Then the wiring circuit was bad, followed by the door switch which was faulty.. was repaired. Then replaced a fuse again (same one), and it quit again a week ago. We called the Viking Southwest President and spoke with him. Unsympathetic, unapologetic, he informed me that microwaves only have an anticipated lifespan of 6.5 to 7.5 years - the 10 that we have read about! He stated he would get the record of repairs from their authorized service company (whom we did use!) and he would get back us. No call back. We called again and left a message 4 days after our initial conversation. No call back. Today, a new convection microhood from the competition was installed!

I liked the reputation of Viking Ranges and the quality of the range that I got is great. It looks dynamite as well and it came with a free microwave. When we had an issue with the range, Viking sent somebody out to fix it. The interaction with the dealer was great and I had a good experience with Viking.

My wife had a French door refrigerator for many years and Viking was the first thought of what appliance we were going to use when we redid our kitchen. We liked the brand name. It has been strong for her and it’s professional grade. Their refrigerator is great, its overall appearance is nice and the workmanship is very good. Everything has been great so far. Viking Refrigerators is top quality.

I have a Viking stove that Ive been pleased with it so I assumed their refrigerator would be of good quality. I got a brand new one and it was a store model because the other refrigerator was going to be a three-month wait, which I couldnt wait for. I received the refrigerator in June and I like the appearance of it. But I noticed one issue in mid-July where the door doesnt shut properly. The icemaker then broke in September. I noticed that it was freezing stuff in the back of the fridge. That was probably a few weeks afterward but I suspect it hadnt worked at all. I was told that there are three broken parts in my fridge and there is nothing that Viking can do until the supply chain works its way out. Im not pleased.

My experience has been really bad at this point. Ive had Viking appliances before in another house and I was extremely happy with them but the refrigerator that we got is horrendous. The freezer doesnt close and the bottom drawers are not level. When you get the handle, the handle is loose and the doors feel like they are made out of aluminum. They are so light and clumsy. The refrigerator drawer has a middle handle and you have to hold it with two hands because if you hold it with one hand, it does nothing. Ive been complaining. This is beyond bad.

We have had nothing but issues with these Viking appliances. The Built in Professional Freezer/Refrigerator continually leaks so that our hardwood floors are ruined. The seal has been replaced several times. The freezer shelf has completely rusted out - am trying to replace but good luck with that - and the ice maker works when it feels like it. Never buy Viking!!!

I bought this bottom freezer french doors 36 counter depth refrigerator 19 months ago and the freezer is icing up every few months. Its a total disaster and I am tired of constantly having to throw away food to unfreeze it. Once I spend hours doing it, things get back to normal for a month or so and then the cycle repeats. Its incredibly annoying and standard manufacturer warranty is expired after a year. Really bad product, you dont expect this from a newer fridge, especially Viking. Not living up to its name at all.

We purchase all Viking kitchen appliances. Every item ref, range, dishwasher and latest microwave had immediate service issues. We have still to get a working microwave now - seven months and still waiting. Do not consider Viking in your remodeling. The appliance only look good... absolute junk with a service department ready to say nothing and do nothing. Save yourselves the nightmare, buy anything else.

The oven of the first range we got didnt work at all. We had a technician out but, unfortunately, it didn’t work so we had to order a new one. The company that we bought it from made it smooth but we had to wait two months. It was aggravating to get a new one but it was okay.

We absolutely love our new fridge. Its big and we love the layout. The controls work great and all the functions of the fridge are impressive. I highly recommend this fridge to anyone looking for a high-end product for their kitchen.

I bought the Viking range. I thought they actually could be sturdier or more solid than they actually are. Also, when you buy the products within the instruction manual, you get that piece of paper that you’re going to fill in and send back to Viking. It’s for the warranty so it gets registered. Four of them came back, return to sender, which I found very strange that they were preprinted Viking pieces of paper. All you have to do is put your name and address in front of them and put in the mail, and yet they all came back. I didnt call because I figured, I bought them from Pacific Sales and they had the information regarding them, so the warranty would be through them. I didn’t really think twice about it. And then, I managed to register some of them online, but then, I think two of the products weren’t even online to be able to register, which I thought was a little strange too. You need some ways where you feel confident about it the warranty process. Even so, Viking Ranges has been pretty good.

The Viking range was damaged. The metal part peeled off the glass and we called the service. The representative was fine and it was a good experience. But the problem wasn’t solved because they told us it was not covered because it was cosmetic damage.

When the refrigerator was delivered, the shell was dimpled. So I had two replacements come out, and Viking could not correct that. I got a third refrigerator last week. I was traveling on a weekend, and the compressor stopped, but it came back on. So Im still having problems with Viking. If I had to do it all over again, I wouldnt choose Viking. Theyre not very good products at this time. But their technicians have been great.

I like everything about my Viking range. It’s nothing fancy but it’s fine. It’s more industrial and the quality, so far, is good. Also, I purchased it from a store in Portland, Oregon and the rep that I dealt with was very good.

In retrospect, I wanted everything Viking. I bought a self-standing range, a big electric French door oven, and a fridge. The dealer was nice and my experience was very good. The features of the Viking Range were better. The power of the gas from the top range is terrific and Im very happy with it. I also love the features of the oven, but I had some issues with the set. The doors didnt close well so they had to come back and close the doors, so I was partly happy with it. However, Im not super satisfied with the brand new fridge. The ice machine was not working and they had to come back. For the price Ive paid for it, Im not happy with that. Its working okay now, but it took a while.

Love my stove. About a year old. A bit annoying that out of the 6 burners only two (left) do a quick water boil. More sad about the illustrations and temps mapped on panel. All coming off with cleaning.

Weve had Viking before so we decided we want to have Viking again when we moved. We bought the Viking refrigerator and the gas stove. When we had a problem, it was taken cared of and weve always been satisfied. We had a little bad luck with the refrigerator because at first it had a dent in the door so it was returned. The ice maker, light, freezer, and the fan continue running on the second one so that was returned again. Weve got our third one since June the 26th and its now working great.

We liked what we had heard about Viking then we have a friend that put in a Viking and we liked the setup of it. We got the built-in refrigerator and its not as deep as a regular refrigerator, which we like because things dont get lost in the back of it, but its taller. We like the door, the freezer section in the bottom, and the way that the drawers are self-closing. We can arrange them to where we have a place at the bottom that we can put platters into or a pizza box or whatever we want to. We also like the fact that everything was made out of metal. Aside from the refrigerator, we also got the French door double oven, the six burner cooktop with the griddle and thee optional griddle, the vent hood, two warming drawers, and a microwave, from Viking. We love the quality of our Viking appliances and we would recommend them highly.

The brand new fridge came with an SYCE fault, the people at Viking took forever to get back to me. I was sent to the Mexico rep, he wanted to charge me $600 dollars to come and see what was wrong. I ended up paying $750 to get the parts from Viking and I fixed it myself. Its incredible the bad aftermarket support of the warranty team to fix a problem in such an expensive refrigerator. It took 5 weeks to get a response, got tired of begging for support and ended up doing it myself.

A friend of ours recommended Viking Refrigerators and my husband looked at everything online and read the reviews. We purchased everything online and it went well. Everything was like how they told us. Plus, everything was here on time. The refrigerator had a lot of space, which was the one thing I was looking for. Plus, the separations are perfect. I’m really happy with what I got.

I’ve been a Vikings customer for many years and I like the quality of their products. I went through a kitchen showroom to buy their refrigerator. It works and keeps our food cold. It was a great experience overall.

We bought our Viking refrigerator through Best Buy’s Big Sale. The quality is good and it looks good too.

We have a Viking Pro dual 6 burner range. Repair history, replaced igniter just out of warranty. Repaired burnt wiring (could have caused a fire!). Replaced oven door hinge. Now self cleaning has failed, and oven hinge has again failed. Yesterday the bottom oven heating element melted open. Thats enough for us, I intend to put it out front with a lemon on top. Why anyone would buy from Viking after reading these posts is beyond me. I wish I had read them 8 years ago! Look at Consumer Reports, they no longer rate Viking.

I wanted to get a really good refrigerator that would last a long time. I know Vikings top of the line products and so weve purchased refrigerators from them. Our first one had a water dispenser on the inside of the door. When we tried using the dispenser it wouldnt work as the water line kept freezing up. We ended up getting another refrigerator but a different model without a water dispenser, which is what we really wanted. The second one worked fine and then it stopped making ice. A service guy came out five times, replaced the ice maker twice, replaced the track twice and he said the water line was fine but he couldnt understand why its not making ice. So hopefully, this third refrigerators a charm. I hope it stays working and it seems to be fine. It makes some weird noises sometimes. It probably has something to do with the water line and the connection for the ice maker. But other than that, its producing ice. So far, so good.

Viking’s dealer was very helpful when I called them. All warranty work was approved and I was supposed to have them repaired through Viking. But, I am still waiting for the repair people to call me back and schedule my next set of repairs for the gasket of my fridge. Also, I am waiting on Bob’s Repair who was supposed to contact me to repair the stovetop that needs to be regulated. I called at the end of September and I have been waiting for about three weeks. That aside, I like my fridge although the stainless was a little heavier. I am happy with my Viking appliances and I would recommend them.

I wanted a more professional range and for the price, Viking offered the most features in the budget that I was comfortable with as far as PTU, capacity, and self-cleaning. Testing was not offered by similar brands in this price range. The cooktop is great and the baking has been great. It was quick to get it from the company that I bought it from but I wasn’t thrilled with the third party delivery service they had. But it’s all fine. I’m happy with it so far. Viking accommodates different budgets, styles and features so it’s definitely worth looking into.

30 Viking Gas Stove/Oven - Lots of issues with ignition, an expensive repair that you do not want. Viking should provide a YouTube video on how the do it yourself with reasonable priced replacement parts. Window seal in oven is falling out. Knobs are getting loose. Black paint on stove top surface scratched very easily when removing and replacing iron grates. I paid over $3K for this and cannot believe how poor the quality is. I will dump this heap and buy a Wolf.

Viking has quality products and everybody says that their customer service is good. I got myself a Viking range and we have a problem with the grates. It is peeling. I sent them pictures and it’s taking a really long time to resolve. Viking said they were gonna send me a full set of replacement grates and then they said, “Okay, they’re shipping out.” I didn’t hear anything afterwards so I emailed the person I had been in contact with again and months after we still never got it. They said, “Oh, you have to register your product.” So I registered my product and then I said, “Okay, all registered,” and then I got no follow-up again. I now have to call the parts department so it has now been a three-month runaround. I thought that it was all taken care of on the backend. Its just a little confusing what’s going on with it. But the Viking range is great. I just wanna get the grates thing resolved.

I owned a 4-burner Viking range back in 2005 and they were good. When we built our house, we tossed back and forth with other ranges. But we went with Viking once again. I couldnt settle for something else and it seemed like I was settling if I got something different. I like the different top for the broiler. We use it daily and were very happy.

I bought my home 2 1/2 yrs ago with a really beautiful kitchen. All appliances are Viking and the agent kept telling me they are the best products on the market.We have the two drawer pull out dishwashers. From the time we bought the house they do not clean anything properly. I have had technicians out various times, some telling us that cascade powder doesnt work and we must use gel capsules. Even if we wash the dishes thoroughly before they dont come out clean. I need them to work as they match everything in my kitchen.My viking microwave also doesnt work properly so I just use it to reheat. This house was remodelled around 5 yrs ago and from the time we moved in it was terrible. Who needs to clean dishes thoroughly before putting them in the dishwasher to find them still marked when you take them out. My daughter has the same crockery set and has a cheap dishwasher and hers come out spotless. Please someone help me as I need everything to match in my kitchen. Viking service are a waste of time and money. Thanks.

Im very disappointed about the service department. This problem started in December and until now it is not solved. They ordered the wrong parts 3 times. Executive Appliance say that Viking kept sending the wrong parts. I lost a lot of money throwing away spoiled food and at this point I really need to be compensated for that and I dont believe that this fridge is going to be fixed. It should be replaced.

We had a lot of small hiccups because of COVID and because of the supply chain issues. Initially, we purchased our Viking stove through Best Buy. But it kept getting pushed out and I wanted to get our kitchen up and running. So, I ended up finding a floor model out of Stockton, that had the piece in stock. It had some scratches on it but they were very minor and they guaranteed a six-month warranty. They delivered it and got it in service.The Viking is simple to use and theres not a lot of electronics on it which is nice compared to Thermador and other high-end brands. I went with the one with an open range and even though its rated at 15,000 BTUs, its probably more because its open. Youre getting the airflow better, so its actually heating it up better. So far, I love it. Its easy to start. The one thing I dislike is if you take off any of the igniters to clean, they get a little bit on the porcelain and I have to readjust them in order for the igniters to ignite sometime. The other issue Ive had is that it has to kick on numerous times to get the igniter to ignite. So, every once in a while, itd have a little gas smell. I talked with the retailer that I bought it from about it, and they were gonna fix that. But my father-in-law whos familiar with Viking stove, he’s like, “Yeah. I’ll show you. It’s just this.” We ended up just moving the igniter a little bit. And then it took off, and no questions asked. Also, Im not sure if the convection part is working properly because it makes a little rattle from time to time. Otherwise, the Viking has been reliable.

When we did our kitchen, I chose Viking for all of our appliances at home. The Viking dealer we worked with was fantastic and easy. They were very knowledgeable, helpful, and thorough. The refrigerator I got is good, it looks nice, and it works.

I would not recommend buying this refrigerator. After spending $4,000.00 on this refrigerator, we have waited 4 days for customer service to assist with warranty and have now had to contact an outside agency. After 2 hours of attempting repair and figuring codes we still have a non working Viking refrigerator. I have never had an issue with a cooling fan (per code) and have paid less than half of this money for other refrigerators. Appliance repair state this refrigerator is made by too many different companies and is very difficult to fix. I hope Viking stands behind its product and fixes this refrigerator or sends us a new one.

I needed a Viking fridge that matched the stove I already had. I purchased one and I havent been feeling great about it. Recently, the whole freezer got clogged up and I had to shut the whole unit down. I also had to replace a part in the fridge which cost me around $600. Getting the unit repaired was difficult because the two places registered with Viking in my area were terribly reviewed. Plus, those places were not able to help me immediately.

We were looking for a new refrigerator and I looked online and found out that Viking was the leader in kitchen appliances but nobody seemed to really know anything about their refrigeration. Then we went to a couple of places here in town, I researched it on their website and we fell in love with their ref so, we ordered it. This is my first Viking appliance. I had heard of Viking in the restaurant business and people seemed to be impressed. The quality of the product is excellent. The space is perfect. For the size that it is, it holds a lot of food and were really happy. When we build the new house, Ill probably buy two Viking refrigerators.The only problem we had, and this seems to be not specific to Viking, were the people. We like trying the new things on the market but things that last, and so, we were very pleased with this purchase. But the salespeople werent prepared. Theres more of a market here in San Diego but their salespeople just werent ready to sell it. Either they were too busy or weren’t educated. When we find something that we want, we usually are more educated than the sales people and that seems to be the case with their people. Its something that could still be improved.

I wanted the quality of the Viking stove so I went with them and Ive had it for six months now. I dealt with Reno’s Appliance, which carries the Viking stuff, and they were good about getting us the package deal. So, we got all Viking equipment, and that was good. I just had my stove serviced a couple days ago because something with the igniters were malfunctioning and the range top is not working. So, they had to do some work in here and it took a couple of weeks to get their tech out here.

We recently remodeled our kitchen and purchased a full set of Viking appliances. They were installed in early November 2016. Shortly after install our wall oven started getting an F3 error (totally out of commission). We called Viking and waited more than a week for a response. Once I spoke with the repairman, he said, Im not sure why Viking provided you with my contact info. I dont support your area. Were on the Eastside of Seattle in between 7 large metropolitan areas. This happened two more times before we actually got connected with a repair company that supported Viking and our area. The repair company came out, and had to order two parts. The parts took more than 2 weeks to order so consequently we had no oven for the holidays. Two weeks after the parts were installed, the same issue (error code F3) happened again (completely out of commission).Again, called Viking; no response. Called the repair company that helped previously (they are great, btw) and they came out and now ordered the same 2 parts and have to wait until 2/23 for them to be delivered (today is 2/14). I asked Viking about what happens next. They said, they are not sure why Im upset with them... They have to go through this process for the warranty. After they reinstall these parts for a second time and if the error comes back, then they may consider extending our warranty. They may consider? What about replacing the oven for one that actually works? How long are we supposed to live without an oven. They dont care. Moral of the story; dont buy Viking. Not worth the money and they provide terrible customer service.

Our Viking range came with my new kitchen. It is a beautiful piece of architecture, and I love its high quality. I like the dual nature of it. Its an electric range gas top. I love how it looks and feels. We had a service call on it, though. Periodically and almost in a random way, the settings for the oven were not matching what it was doing. So we’d put it on bake at 425 and it would bake at 200 or something. And every once in while, it would switch into the cleaning mode and lock itself up and get really hot even though it was set on bake or whatever. It was totally weird. It locked us out once, and it didn’t cook while we had food in it.

I have a kitchen full of Viking. Oh, where do I begin?! First the microwave, which is built in to my cabinets, somehow gets a big hole burned in the back and sparks fly whenever it is turned on. Next, the dishwasher goes. It cost $700 to repair the panel or whatever. I bought a new LG for the cost of repair. I still have not dealt with the microwave because I fear of having a carpenter redo my freaking kitchen. Next to go is the fridge. It just stopped working ... stops. **. I know it will be a fortune since just replacing a broken shelf cost me $250, so I cut my losses and bought a new fridge. And the burner in the stove clicks like it will give out any freaking minute. Oh, by the way, weve lived in a brand new house for two years. Wow Viking, wow! Im on board for class action.

We bought a house that had a Viking stove installed by the contractor. We are happy with the stove. The range that we have, the stove unit and the hood, is fine. It lights when I turn the gas on and works good, but we were a little disappointed that our brand new Viking refrigerator had to be serviced within a year. Plus, we have a dishwasher that has never worked at all. There’s a warranty provided but its been a real disappointment. We’ve had much cheaper washer that performed ten times better than this one.

Vikings reputation stands out. Their price point was okay as well. We use the propane gas model. Their service has been good. We had a couple of bad items that came in with it, but they fixed it via third party. Ultimately they did everything they could. Viking sends out books that are probably inch-thick that tells us what to do. I think they’d be better off if they do a follow-up call with their clients to go over it and walk through since you spend $20,000 on a range.

Viking always had a very high-quality name and it's one of the higher-end appliances that you can buy. Aside from that, I'm a big person that grew up where you didn't rely on other countries for anything and with Viking, everything is made here in the USA. It provides jobs for people here and the quality isn't junk. Compared to that, I've been seeing a lot of things deteriorate in products that were imported into the country.

The door hinges don’t work on a 5000 stove. Are you kidding me?! It needs oven hinges; it falls and hits the floor. The glass seal is falling out. Overall, it’s a real piece of **!

Our Viking Range is wonderful. We purchased it from Eastbank, and the people there were very good in terms of the installation and explaining all the features so that we can make an informed decision. I like the ease of cleaning it. When something bubbles or spills over the cooktop, its easy to clean it. There arent a lot of grooves where food can get stuck in. The only downside is that the oven has two knobs. One of them turns the oven and the other is for the temperature. Its a little counter-intuitive and not easy to see. Other than that, our experience has been very good.

The overall refrigerator works great but the handles are constantly coming loose. Ive had to repair it three or four times, and Ive only had the fridge a couple of months. Were looking to buy a Viking stove but their price tag on their stoves is high.

Everything is great about our Viking refrigerator and I like it. However, it doesnt make enough ice and Im not happy with it. I talked to my brother-in-law who paid a lot more for whatever kind he has and he told me the same thing about his, so I guess its industry-wide. But it keeps my beer cold and thats all I care about. Overall, I had an excellent experience.

Our builder sent us to his appliance vendor to select kitchen appliances, whereupon a salesman convinced us to upgrade to Viking--there was some kind of package deal on at the time. The first 2 years were marked by constant frustration. The fridge had no shortage of problems (our version had a fridge above and freezer below). The hinges were replaced by a factory-authorized repairman twice (the first time, he forgot to lubricate them, and we ended up with a small pile of metal dust from the grinding metal parts). It took several attempts to get the door to stop swinging 180 degrees. The metal freezer rack started rusting (the factory sent the wrong part for the first attempted repair). Later, the thermostat failed and had to be replaced (it was actually my co-worker who diagnosed the problem--meanwhile, the distributor denied that could be the issue). At some point, I noticed the plastic door gasket was tearing, but I let that one go. These days, every time I look at the fridge, I cant help but notice that it isnt aligned properly. And of course, we never even thought to look at the Energy Guide sticker, where I was surprised to find its rated one of the least efficient refrigerators in its class.The oven arrived with a faulty door. A new one arrived, but the repairman sent it back because it had been damaged in shipping. The second warranty repair seemed OK, but my wife was always unhappy at how long it took for the oven to warm up. The microwaves magnetron failed under warranty and was replaced. But this morning, the microwave started arcing, smoking, and making spectacular sparks from behind the back panel. Its now 6 years old, and I think its life has ended.Im pleased to say that we did not roll over and play dead, and successfully argued our case to get Viking to cover all of our problems under warranty (except todays event). But my wife and I lead busy lives, and its been very draining to be constantly booking appointments, waiting around for repair people to show, and badgering the company. When we first bought Viking, I read all about how they studied and learned from Toyotas quality control systems. All I can say is, they couldnt have been paying much attention on those trips to Japan.

The refrigerator was packaged well. The wall preparation information for this cabinet depth model was not accurate in that one of the two bolts used for anti-tipping did not reach the block on the wall. Dimensions given were not correct for the block (2x4) installation. The refrigerator holds temperature very precisely and the interior LED lighting is terrific. Shelves adjust nicely and so do the drawer units. All shelves and cubbies in the door adjust nicely. The one objection we have is that the refrigerator is quite noisy as refrigerators go. Even the owners manual mentions the whirring and other sounds that the unit makes. For a product that costs this much, one would think that it could be quieter. We will just have to get used to it!!

I like Viking and the quality of the stove. Ive been using them for years.

Our refrigerator is very convenient, large, and has good quality. The only thing I dont like about it is that adjusting the temperature, which is two little controls up on the top, is not very clear and it doesnt read out the exact temperature, just has these little bars. So, it takes a lot of time to figure out how to use it, how to set it, and get it to the right temperatures. At the very bottom, it freezes up and the water gets into the drain in the back on the bottom and we once had to thaw it out ourselves. Another time, we had to call a repair person cause there was no way for us to do it. If only they have as many other refrigerators have where you set the temperature and it shows you what its set for and what its actually reading, and I would make sure that they have improved the heating unit that would prevent the drain in the freezer from freezing.

Im from Mississippi so its not hard to hear about Viking Ranges here. I wanted to support a homegrown company and I cook a lot and have heard good reviews about it. I also had some friends that had them and enjoyed them. I appreciate the way if I spilled something on the top of the stove or something overflows that has a lid on it, the cleanup on that is not bad. Its pretty easy for me to clean up compared to the last stove combination I had. However, I have not been very pleased. I have a gas top and oven and the gas oven has been very difficult to regulate. It takes forever to heat up, way longer than ever expected for the oven to pre-heat. I have to turn it on a good 30 minutes prior to and sometimes longer. I put my own room thermometer in there because I dont trust the temperature setting. I hate the way the gas comes on and off. Early on, I was having struggles with everything being too dark on the bottom and light on the top. My appliance man said, Youre not waiting long enough to pre-heat. Youre gonna have to wait. Im also frustrated with the oven size. I have a big oven and a little oven side-by-side. The little oven is half an inch to an inch too small. And the big oven, when I try to get something in there like two pans or skillets, they dont fit well either. I cook all the time and I prefer large groups. We have work entertainment that I do all the time. I tried to do two big pork shoulder roasts at the same time. It was in there for hours and difficult to get both of them in there the way the pans were. I wouldve taken an inch out of the big one because its not helping and put the inch in the other one. Theres also the fact that its hard to clean on the inside. Viking makes a big deal about not scratching anything and not using anything harsh on it so Ive been very careful. I have to heat it up just a little bit and then have a wet rag and muscle it to get it off. When I spill something over, grease gets on the aisles of the stove and I havent gotten those off. I cant get those off without having to use something harsher than they recommend. We bought the vent that goes over it and Ive been hugely disappointed in that too. Its really difficult to get the grates out to wash them. I cant talk to anybody if I turn it on since it is obnoxiously loud. I also bought a warming drawer and thats been okay but theres a little spring-like lever that goes on it to make it click into place, and it broke for some reason. The appliance guy said, Well have to order that part. And then he went to order the part and Viking had stopped producing those parts for a while. He worked on getting a part to help with the regulation of the temperature in the oven and called me to come out and put that one in. But I dont think its going to help and I dont see what its going to do. Overall Im dissatisfied and if I could get rid of it, I would. If I hadnt spent so money, I wouldnt be quite as dissatisfied. But when you spend that much money, you expect a lot.

I heard about Viking Ranges online and from friends that had it. I liked the name, the look and the feel. There’s a lot of good parts, and as far as the performance, the heating elements of it, especially the oven, its very good. It heats up really fast and I really like the feature. However, the main issue I have with the range I bought is the door being so heavy. It has different panels and then those panels are latched to each other. I’ve been having issues with the door not latching all the way because it’s so heavy that it’s coming apart. And since the door doesn’t close all the way, now the heat is escaping. I had a technician come out here twice already who tried to repair that and rescue that back in there, but now it’s the same issue happening. They won’t replace the door. I’ve called everywhere and nobody gave me a satisfactory solution.At first I called from the retailer I bought it from. It was right at the end of the warranty period. So the first time they came out here, it was still under warranty. They repaired it and no charge. And then, six to eight months later the same thing happened again and the guy came out here again. So, he wrote it up and apparently they didn’t want to replace the door. They just repaired it. So, we’re having the same problem. And then I tried to call Viking directly and then I had under the warranty extended warranty go to waste. If you pay a lot for something you have high expectation and high quality, but it doesn’t seem like it. And then we call and don’t get the resolution that we expected. For that reason, I would never buy a Viking again.

We at Hickam Communities is a military housing community. When I talked to the residents on Friday afternoon, the Viking refrigerator was installed Thursday. They are very happy that it worked and everything is working properly. I talked to Kevin, the director of the installation, and we love working with him and his team. He’s very punctual, he understands the needs that we have being a military community. Its amazing. I was also gonna follow up with him and let him know that we didn’t have any issues this weekend with the refrigerator and that everything’s been good. Having the Viking team and Ferguson for the installation has been incredible. We’ve changed the time on the last minute and everybody has been super accommodating. We couldn’t have picked a better installation team and company to get the refrigerator from.

Our designer and the manager of the store we went to highly recommended the Viking range. We love its look and the small oven is awesome. My husband is the main cook and he loves how it simmers where you can get it really low and then also for making meatballs. As of this moment, our Viking isnt working properly. Parts are needed and the appliance repair company said that they have been waiting on it for over a month now. But other than that what works is great. The only suggestion I could make is for them to have a childproof type of lock. They got plastic covered knobs but those dont look good. The ones where you can push in and turn would be awesome, but I could not find any.

Were from Mississippi, and supporting a local company seems like a good thing to do. We bought our Viking range from Southern Pipe and the sales team seemed to really know their stuff. My wife had a ton of questions for them and weve had good answers. They seemed to have dealt with those questions before or the saleslady might even own one, so she was able to speak about personal experiences too. We like all the features that came with the range and it has been really good. We havent had a gas stove before, so the fact that everything heats up really quickly is awesome to us. Plus it looks really good in our kitchen. We bought it back in the fall, but only got it installed in February, so were still sort of in a trial period of using it. It still feels pretty new, but everything weve thrown at it so far, its done exceptionally. Its the best stove Ive ever owned.

We had another brand of range initially but it wasn’t performing so we switched to Viking. Weve had the Viking range in our home for two months and weve been enjoying it very much. My wife really likes the way the oven works. We feel very good about the overall quality of the product as well as its cost. But one thing that my wife is missing that was in the other stove is the temperature indicator in the oven. When a certain temperature comes up, the preheat light goes off, but she is used to seeing what the internal temperature is. All in all, though, I’d absolutely recommend the Viking range.

I have had a Viking stove for about 30 years. When I went into a store, I saw that there were Viking displays and the refrigerator really looked very nice. I needed the built-in one because I was taking out the bad old built-in. The Viking refrigerator had all the features I wanted and had good quality parts and interior too. The ice machine is in the freezer. And I like the ice to be in the tray where I could scoop it out. I got a side-by-side that looks good in my kitchen. I like the same feel and that it was constructed with a simple design. I also like the clean stainless steel doors and the way its very vertical and tall. I hope that it would last a very long time. If it does, then Id be happy. My experience with the dealer was pretty good but they dont use the best people to do the installation. Their people are not really specialized for Viking. They brought the first refrigerator in and installed it in such a way that they damaged one of the doors. And then they had to send another refrigerator to replace it and it was a big ordeal. Nevertheless, I would tell my friends that so far, I am happy with my Viking refrigerator.

I love my Viking refrigerator. It had the most square footage and Im a fan. Also, the quality is great and I like the multi-cooling zone cause its more adjustable than my last fridge. But theres a manufacturing defect and the piece hadnt been put together correctly and it was already cracking. And the tech person came and he said, You paid money for this. You should get a new drawer. So I called the parts people and after waiting on hold for an hour, I finally got someone who said they would be sending something over. It was supposed to be here two weeks ago and it hasnt arrived yet. Everyone I spoke to on the phone was wonderful. And I was going to have to leave for the next day so I just had to wait. And then they told me the part was two weeks back ordered which was rather unfortunate. But even though, its not the guys fault. And theyre very nice but I just felt it was a little inefficient.

I started my degree in design and have always been very into design, form, function and how things look. I go through all the magazines and when I saw Viking the first time, I thought I wanted those in my home. One of the main reasons I loved the Viking is because it’s very simple, the lines are very sleek, and elegant. I went to an appliance dealer in Spokane, Washington and the salesman showed me all of the appliances. Wolf is a little intense for me. Six months later, we had to hone in on what we were gonna put in the house and so we went to that dealership in Bend, Oregon. I kept bringing Viking up and the rep kept taking me away from it. He said the brand doesnt update and doesnt have anything new and fancy with their machine. But thats why I want it. I don’t want anything fancy. There’s not even a clock on my stove. First I was kind of taken aback and I thought, “Oh, I have to use my own timer.” Now that I’ve used it, it’s what I love about it. There’s none of those pieces that often have problems down the road. The temperature is very true to the dial. I have a thermostat in there and when I put it on 350 and I wait 30 minutes, it’s at 350. The refrigerator doesn’t have the water feature that a lot of refrigerators have. When I open it up, it’s incredibly bright and it’s like the heavens open up. You just see everything. I’ve noticed that I can also keep vegetables or fruits in the compartment for a longer period of time than I’ve been able to in the past. It’s interesting how many people have come in to look at the house and they’ve all made comments on Viking. It just works so well and accentuates everything else that is in this kitchen.

Awesome range - very efficient and easy to use burners that regulate heat very well. Having a professional-series product also unfortunately means that I now want to upgrade everything. Would recommend this range for everyone looking to add a level of sophistication to either their existing kitchen or building brand new. Great warranty as well (that we have never used).

My old Viking fridge was leaking and causing damage to the hardwood floors. Viking offered a 30% discount on a new model and requested a copy of the invoice after I made the purchase. They then changed their mind and offered a 10% refund instead. Still waiting for the check months later. Dishonest and disgraceful customer service.

I always knew of Viking and I wanted more of a commercial stove. But when I bought from them, the time frame was awful. I ordered in November and I got it in January. There was also an issue with the stove and that was very frustrating. But it got fixed. Then, I had a scratch on it which was right at the surface of the stainless steel ledge. Their person ended up telling me that it was a really common place and it was going to get scratched eventually. So I just told her to forget it, which stinks. But it is what it is and I couldnt wait any longer. I wasnt going to send the range back for a small scratch, but it still shouldnt have been there.Aside from that, Viking did not handle any issues with me. I had to go through the seller, which was frustrating because they just kept saying they were waiting. So because of COVID, it took a while, which I understand. But there was no follow-up whatsoever, so you felt it was a burden calling. Everybody was calling with the same stuff and they were mad about it. I have little children and I didnt have appliances for months. That was so hard and I will never do that again. I love the stove now. Its big and I can cook whatever I want whenever I want because the size is nice. I also like that each burner is the same size. But there was so much trouble that I dont know that I would buy a Viking range again.

Viking range is great. I love the way the stove boils the food and cooks it. It has a whole setup on it. You dont see the flame come up but can adjust the way it goes. Its also safer for children. But right now, its not working and it needs to be fixed. We called customer service about it and they called a contractor. Were still waiting on the parts to come back. The wires burned up so we had to replace the whole surface. Once I receive the parts, I should be doing great unless they need it to be replaced.

7 years ago we built a house with all Viking professional kitchen. We have had trouble with every appliance!! We are on 2nd refrigerator and 2nd ice maker and now the ice maker has died again. No repair in sight. First time the ice machine broke we were w/out it for 4 months! Hadco ruined the hardwood floors. Now we are without ice again. We want another brand ice maker!!

Viking is a good higher end brand. Its not as expensive as some of the ultra-high-end brands. When we decided to do the renovation this year, we put in all of Viking appliances. Im really happy with them. As I was cleaning the stove the other night, I really like it. Its easy to clean. It looks more of a restaurant style kitchen. It looks impressive. It feels good. Its good stuff. It boils faster than the range that we used to have, which is great. I love it. We had a slight scratch on the door and no questions asked, they came out and replaced it. Everything worked with the rebate. I didnt have to fight for it. It was a great experience.

This dishwasher is really great. Love the stainless steel look. It matches my stove and hood. It has lots of storage.

Viking products have been in my family for as long as I can remember. I found the right size fridge for what I wanted to do from Viking and I went to the dealer and bought it. I was pleased with the delivery and installation. It’s an extremely large refrigerator and it’s not the easiest thing to move around. The quality of the refrigerator is also fine. It’s a high-end unit and its cold. Viking Refrigerators last forever.

My Viking range is great and I really love it. Its a beautiful stove and I love the classic look. I have more of an elegant kitchen and I think it really adds to the whole look of the kitchen besides being a great appliance as well. The convection oven part is a lot better than the Frigidaire I had before. I also like how the simmer seems to be a lot better cause I can put the flame really low.

My Viking refrigerator meets expectations. Ive had a Sub-Zero before and it seems to be in line with my experience with Sub-Zero. I really like the pizza box feature. You could fit a whole pizza box on the shelf, which is pretty cool. I have one of those refrigerators on top and freezer on the bottom but it was fairly wide. Theres also some sort of ion sculpture. Im happy with my refrigerator. I also have the microwave, the hood, the range, and two ovens, and a dishwasher all from Viking. Ive been very happy with them. Its a well-made quality manufacturer of appliances and I would recommend Viking.

Our Viking refrigerator is spacious and the shelves are usable. I use the temperature control a lot. My only issue with it is the ice tray location. If it self-fills too much and you pull open the drawer, a lot of the ice fall to the back and go down the floor. But overall, its a great refrigerator.

The range has had several issue since being installed. 3 of the grates were warped, 2 have been replaced and one is still on back order. The LED lights above the knobs stopped working after one day and now the fan is making a banging noise when I use convection. When the repairman came to look at that the LED lights he noticed some pieces were missing inside the knob assembly, which are also on backorder. Just poor quality for a $6000 appliance. Will never buy Viking again.

I had a bit of a challenge with the customer service. I bought the range online and when it was delivered, they dropped the dishwasher that came with the range off the back of the truck. It took some convincing to have that replaced. But theyre really communicative and the guy whos come out a couple of times is really nice and very quick. As for the range itself, I appreciate how quickly the eyes on the top get hot. It took some getting used to not having an indicator that the oven was preheated. But one of the hinges was messed up and it looks like its gonna mess up again. Im not satisfied with that.

I bought a new Viking 48” side by side fridge freezer 10 years ago and had the kitchen built around it. It looks fantastic and I felt pretty smug thinking I had a sub zero look but for a fraction of the price. However, 2 months ago it suddenly failed and started heating up rather than cooling. Here is the problem - I’m in the UK and Viking no longer trade in the UK. Despite contacting Viking numerous times I am yet to find an accredited engineer that will touch it. Quote “ I used to work on them but it got so difficult to get parts”. I found a local engineer who has serviced it and replaced the refrigerant but it is still faulty and now he tells me there must be an internal leak and therefore impossible to fix. So I have a £6,000+ fridge freezer which is useless and being more than 300kg in weight I don’t even know how I can remove it. To date Viking has offered no advice or help. No customer service whatsoever.

I was remodeling a kitchen in my new house and I wanted a Viking Range. I liked the layout of the burner grills and the automatic start. Also, the size of the oven was larger than most and the underneath part of the burner stays enclosed. I was able to get it in the burgundy color that I really liked for the kitchen. I really liked the power of the burners that I have, too. The team at Viking has been good. There was a delay in the manufacturing, and they let me know about it right away and when to expect the items so it all went very smoothly. I got a free Viking dishwasher with the range and the wall oven but Im not as happy with the dishwasher as I would like to be.

My Viking stove was purchased in 2001. We have had issues with it ever since. My stove has a double oven, both of which have required several repairs. The self cleaning on each oven has broken twice, and the heating elements constantly burn out. Both heating elements are now burned out, and I have been without a working oven for four weeks. Of course the heating elements have been on back order all this time, and nobody, including Viking, has a clue as to when these heating elements will be back in stock. Its probably fair to assume that if these items are currently on back order, then many Viking customers are having the same issue with their stove as I am. Each time I call for repair, its a minimum of $350. What a waste of money, this purchase has been for me. The Viking Corporation is an absolute mess, and I continue to tell anyone who is willing to listen, my sad, but very true story. Never again, will I purchase a Viking.

We bought a Viking Refrigerator on 20th of September. And then, we heard some grinding noise from the compressor. We had a previous refrigerator that failed and it’s giving the same sound. Also, when we got the refrigerator, there was a ding on the top of the door and the people who sold it to us said they’re going to get a replacement door and a replacement shelf that was cracked inside the door. They haven’t done anything yet, and it’s a little bit frustrating spending $3,500 on a refrigerator and then you have to deal with the people who sold it to us, who said they will just bring another one. They didnt even adjust the doors, so the doors arent realigned. In October, I called the main Viking office because I wasn’t getting anywhere with the local dealer. However, it was super hectic during the holidays so I haven’t had time to call back Viking and find out what happened after they took all of our information. We’re supposedly going to send it to someone so they could call us because nothing came up in the system right away for our location. They had to search for someone to service it or come check the unit, and so I just wanted someone to come and replace it because even though we love the fridge, there are so many problems in just within two weeks of having it. Overall, I would definitely tell my friends not to buy from the people who we bought the fridge from. And while the lady that I spoke to from Vikings was helpful, there were no follow-ups once she referred it to whatever area she referred it to.

Ive used Viking Ranges before at my friends houses. They also had the most options for what we were looking for. So far, the quality has been excellent. I like the griddle section that takes up two burners where I can cook tortillas or pancakes as an option. Its easy to switch in and out. We love our Viking range.

I like the range and the dishwasher seems to work well. But the refrigerator was kind of a disappointment. Weve had repairmen out four times in the last couple of months. I thought maybe they finally fixed it, but it’s still not quite right. We built the whole kitchen around it. If anybody asked me right now, I would say I wouldnt go with Viking.