Im happy so far with the quality of my Viking refrigerator. I like the style. Ive got a Viking cooktop, hood, dual oven, and dishwasher. Ive had two repair guys out, one for the beverage center and one for the cooktop. They were both very lovely. I ran into a warranty issue with the beverage center though and that was a nightmare. I just gave up and paid for it. It wasnt expensive, but it was a waste of time. Other than that, Im happy with everything.

I like my Viking refrigerator, and its style. It fits my needs with all the drawers it has. I like that the freezer doesn’t dry things out and there’s never a freezer burn. When I put something in it, it does not taste like the refrigerator. Also, the ice never tastes funny. I don’t care how old the ice is. It’s perfect. Those are the important things. However, the drawers were cracked. I had a bottle of soda explode in it, and it flows on the top shelf. It’s leaking, and there are only two of us living in the house so it’s not from overuse or abuse. The repairmen have been coming out fixing everything, and the drawers are now fixed and the leak is gone. When we have a problem, we call the dealer and they send someone out, and now they escalated it so someone from Viking comes out. They’re responsive.

I’m in construction and I have seen Viking Ranges in the supply houses. The quality of the range I received is good. The team that I dealt with at the Viking dealer was good as well. I knew what I was looking for, but they explained everything. I’m satisfied with my experience with Viking.

I have been very happy with Viking. The downside of the Professional range that I have, is that there’s not a small burner and they’re all the same size. But other than that, I have not have any problems with them until just recently, when one of my ovens ran out. I looked online for a repairman and I was not happy with the first repairman that I saw. He came into my home, looked at my range and he called me back about a week later, and said that it was going to cost $1,700 for a new control panel, and two workers to repair it. That’s not right.I did some research. I found another repairman that was Viking approved and it costed me just under 600 to repair my oven. There was a recall on it as well, so they did that. They took care of that in addition to fixing my oven. Probably, the biggest downside is that it’s hard to find good and honest repairmen for Viking products. But I have no complaints from my products. It’s a quality product. I’ve got an electric wall oven that I use constantly and gracefully. Thank God that it’s performing well. And I’ve used my products all the time. They all look pretty in my home.

I have a 6 year old Viking Range that I am sending to the scrap heap because after 2 years and dozens of repair visits, Viking cannot repair it. It is a 48 unit with 2 ovens which intermittently work. At first they told me that they couldnt repair it unless they were there when it malfunctioned. After hundreds of dollars spent on repair parts, it finally malfunctioned while the repairman was there and installed Vikings prescribed new parts, and they still cant figure it out nor are they offering me to replace it. I am very dissatisfied with their product and their response to the problems that I have had with it.

Viking seems to have a pretty good reputation. Also, I had a Viking stand-alone refrigerator before that I bought on sale and it was good for years. So, when I saw that they had a floor model sale, I took it as a good opportunity to upgrade. I got another stand-alone refrigerator and its interior design is nice and quite functional. It also seems solid and reliable, like the Viking refrigerator that I had before. Viking Support has been very good, too. When the dealer sent a crew who was not a certified installer and did an extremely poor job, I ended up calling Viking Support and that was when I finally got help. So far, I like the refrigeration part of my current Viking refrigerator, but Im not too pleased that its freezer. It is so noisy and on all the time, which is quite bothersome when it is in the middle of a kitchen or family room area. It did not occur to me when I had the smaller refrigerator that the freezer kicked on all the time. With this one, the compressor kicks on for a few times a day and when I open it, which I find unnecessary. Even in a cool day in Northern California, it would kick on and last for a long time. And I hardly use the freezer. I have called their technical support and the guy said that the freezer does that because it needs defrosting. But why would it need to do that all these times? I was also told that it’s normal, which I find counter intuitive when I hear the freezer cranking more often than I open it. So if thats really not a defect, then it is a very poor design.

I like the durability, functionality, and ease of use of Viking ranges. We went to a Pacific Sales store very close to us. And my wife and I loved the 8-burners. We bought a Viking range and a few other Vikings such as microwave, dishwasher, and the hood. However, Pacific Sales screwed up the sales and they were not knowledgeable at all. There were delays in the delivery, and then when they scheduled it to come, we had to call multiple times. At one time, they delivered it to the wrong address, too, and the credit card that they charged was another issue. So, Viking really should check to see how Pacific Sales sell because of the experience. We finally got our purchase and we installed it, and I have nothing but good things to say about the look, the layout, the design, and the functionality. I love the burners and I love to cook. If I want to put something, I get a good enough heat in there, and that stuff is very good. I also like the traditional knobs. With the other companies, you really have to guess which knob to turn which burner on. The Viking is designed so well. Im very pleased with it. And now Im dealing with the rebate, which Im dealing directly with Viking. I sent them all the receipts to work on my rebates and I havent heard anything back from them yet. Also, when I call for the customer support, there was a lack of knowledge. And then, the website is designed for us to register there and its not as friendly as I want it to be and even though, when I call customer support and asked them, they didn’t know. So, I still hadnt registered my products with them yet.

The oven doesnt work. It goes on but it doesnt stay at the temperature I click. About five parts have been replaced and it still doesnt work. I have to keep waiting weeks and months to get it serviced again. I have talked to numerous people and I still dont have an oven that works. This has been since day one. Im not happy with the service.

Everything in the kitchen is Viking. Ive seen Viking at my other friends house and Ive heard good things about it. And when we went through the website, they gave us several different options and Viking came on top. What I found it interesting is we had different experiences with different pieces. The dishwasher does not dry dishes very well. I dont know whether Im not very familiar with it or if that I have to read the instructions. Also, from a volume point of view, it feels much smaller than an LG or other ones. It looks the same size as everybody elses, but its just bulkier.The range that was put in did not connect the gaps right and it was leaking. I had to bring a plumber back in in order to figure out why it smelled gas in the kitchen. on the other hand, the microwave installation went okay but the techs had a really hard time with installing the double oven. It is too heavy and the installers didnt have the proper equipment and proper training to do it right.We bought the fridge about a month ago. The first time they got the wrong refrigerator, then the right refrigerator, and they had to change it to a new one. They sent the wrong size again, and then they had to come back a week later with the right size. So, from a responding to a customer, Viking has been good. However, we had a problem with the unit. We lost all of the Freon. I was happy about the fact that they were gonna send somebody to repair it. But Viking sent a new one and replaced the refrigerator. From that service point of view, it was very good. The installation is part of what was wrong with it. The first company that installed the fridge, within about two weeks we lost the Freon in it. The next guy that came in told us that it was the way they installed it that probably caused the damage, but it was replaced. When the next guy came in, they hemmed and hawed a bit when they were putting it in but eventually, everything went in okay.

Weve had Viking Ranges for years. My wife likes the look and the performance of these ranges. Our current range is night and day compared to the one that weve bought 10 years ago. The quality and the features have improved. We got an eight-topper, and it really accents a high end kitchen well for looks and performance. We had a little bit of an install issue with the dealer named Big Georges in Ann Arbor. One of the lights was not screwed in and I didn’t feel I got a good follow up from them. I called, went down there and asked for some help but they were kinda telling me that I am own my own. That pissed me off. I wasn’t happy with the dealer, but the warranty guy from High End Appliance here in Michigan made up for some of the lackings of the appliance dealer.

We purchased our under counter beverage center and were looking forward to the convenience of having this appliance. It worked for about two months and we loved it. Then it started freezing everything in it. After that, exploded cans and bottles caused puddles of liquids on the floor. (Thats how we knew we had a problem.) We tried adjusting the temperature control with no avail. We contacted Viking and they referred us to a serviceman. He wouldnt service our area. Multiple calls were made to Viking and we received the same thing - servicemen referred by them who could not or would not come to us for the repair. We began offering to bring the appliance to them - as much as 250 miles away. They still would not service us, and Viking still did nothing. Due to life threatening illnesses, we gave up. We now have a $1,000+ decorative item.

Overall experience is very positive. Viking Range delivered and installed in satisfactory order. Range is working very well. Product meets the expectations. Two comments: The roasting pan was not included with the range. Had to call Viking Direct and order from Parts Dept. Evidently, the dealer said that I was not the only customer who did not receive the roasting pan. VIKING should ensure that roasting pans are included with the stove when delivered. One of the burners does not fire up as well as the other. Will need to call the dealer for service. Overall - happy to have made the purchase.

We received our range and it was installed in our home. Everything worked fine for a day. Then, the oven stopped working. We called for a service technician to come out. They came out, did some adjustments, and nothing worked. He couldnt get it to fix so he said that we got to order new parts. I told him that it is a brand-new range and I asked why we need to order brand-new parts. So, it arrived faultily. The parts were back-ordered for probably a month. We spoke to our regional representative, trying to figure out what the holdup was. Of course, it was blamed on COVID and I understood that. Then the parts came and the service technician installed them. Everything was working when he was here. He left that evening. I went to make dinner and put a chicken in. An hour later, the oven was lukewarm. It didnt maintain its flame. The next morning, before I called them, I thought to see what was going on. It would go through its clicking cycle to ignite. It’s a liquid propane system. And we ordered the correct range.That morning, it went through its cooking cycle like it always does and didnt light. We tried it again and then a fireball came out the bottom of it. I called the technician and told them what happened. I also called our regional representative and told her what happened. The technician was busy and couldnt come out ‘til the next week. Then he came back out and looked at it. He called the Viking service line and went through all of the suggestions that they made. He could get the small oven to light, but could not get the bigger side to light, and now has ordered another part. I think its the igniter or something like that is not working. I just got a phone call this morning that were on the schedule two weeks from now to get it repaired. Right now, I’m not very happy. We can use the top, but we cant do anything in the oven. Its pretty frustrating, especially since this is supposed to be top-of-the-line. So, basically, we have a brand-new piece of metal sitting in our kitchen that we cant use to its full extent. The most frustrating thing is were not getting any discount or benefit. We tell our representatives whats going on. We even said that we wanted another one because what if something happens to this one again? I dont know why that wasnt offered, again, ‘cause its a brand-new thing and its faulty when it arrived. I understand its a big piece. Its not like something that I brought home in a bag. It involved shipping and people installing it. But were kind of stuck as a consumer. Our technician is great. Theyre highly recommended. It’s no fault of them. Its the product and these arent cheap. Essentially this thing is the price of a car.

I built a custom home in 2008 and chose to install an all-Viking kitchen, based on their supposedly superior professional performance, quality and reputation. Specifically, I purchased a 6-burner range with a grill and griddle, double oven, double door ref, wine cooler, microwave, dishwasher and food warming drawers! Within the first month, the drawers in my refrigerator both cracked because the door trays hit them every time they are opened and closed. Then the top shelf and the vegetable drawer froze all of my food! The door to my wine cooler keeps flying open and the dishwasher was serviced several times because it started to smell like a wet dog. The repairmen (several came and couldnt fix the thing) said that it was because the hose kinks trapping food and causing it to ferment. So appetizing! Currently, my dishwasher has been out of service for six months and counting because the authorized Viking servicer cant seem to get the part from the factory because its been discontinued! (My GE dishwasher lasted over 26 years and I could always get parts!). Finally, my Viking microwave broke twice in the first four years! All of this inconvenience and frustration just to have friends come over and admire the Viking Professional logo on all of my appliances, at least until I tell them that Viking has the worst-designed appliances ever made and the quality control department should be standing in some unemployment line somewhere for bilking customers out of their hard-earned money! Dont be a victim! Do not buy Viking!

I like the look and size of my Viking Refrigerator. It works well in keeping my stuff cold. However, it leaks at the bottom and inside. Ive been with Viking back and forth numerous times. Theyve had three different service people come to my house and they dont know how to repair it. Im waiting to hear back from them because I want my refrigerator replaced. Its rusted, it has discoloration, and the inside parts, God only knows what they look like. My floor is warped and Ive had to stick Bounty paper towels under my refrigerator to absorb the water that pours out. Its been hellish and months upon months have gone by and Viking still has not addressed the issue. They have barely contacted me. Im highly dissatisfied with them.

Growing up, Ive always known Viking has great appliances. They’re the best and I liked the look and the quality of their appliances. All my appliances in my kitchen now are Viking and theyre beautiful. They look classy or expensive. The Viking team has been wonderful as well. They sent me replacement parts and had somebody out to fix the refrigerator, no questions asked. The refrigerator didn’t work but it does now, so that’s good. The repair guy was fantastic too. They have been better than I could have imagined or hoped for and I would always recommend them. I would never not get a Viking product again.

Our Viking range came with my new kitchen. It is a beautiful piece of architecture, and I love its high quality. I like the dual nature of it. Its an electric range gas top. I love how it looks and feels. We had a service call on it, though. Periodically and almost in a random way, the settings for the oven were not matching what it was doing. So we’d put it on bake at 425 and it would bake at 200 or something. And every once in while, it would switch into the cleaning mode and lock itself up and get really hot even though it was set on bake or whatever. It was totally weird. It locked us out once, and it didn’t cook while we had food in it.

We got our Viking range used and we got it at a really good price. I like the quality. I feel like the electronics and stuff in it seems to be kinda problematic, but that might also be because it is older. We had issues with the oven and a new control board was ordered and that fixed everything except for the broiler. Now, we’re just trying to fix the broiler problem. Other than that, my experience with Viking themselves is great. They gave me the history of the appliance and I was able to figure out what work had been done on it before. I was really happy with Viking’s technical service and support. And I like the way the range looks and it cooks great. You can feel the difference just in the weight of the appliance we took out compared to this one. Its made much more solidly and well-constructed than typical appliances.

I had always wanted the Viking brand and when I shopped around, I figured it was in my price range. I took it and my interactions with Reno’s Appliances were very good. I like all of my ranges features and the quality is very good. Id tell others to get Viking as well.

Viking is a great brand and has a good reputation. My parents had a Viking range when I was a kid and we just redo our kitchen so we got our own Viking range for its price and quality. We looked at discount places and priced out Viking ranges. We bought a model from last year and we like its BTU for the burners. The overall quality is good and we love it. Our favorite feature is the burners and we have five burners now that we’ve actually all been able to use.The sales guy at the Viking dealer was great and did no pressure. He has very high professionalism and knowledge for the product. He totally helped us out and then we looked and told him that we would look somewhere else and get another quote. It was no problem with him so we went and looked at another Viking range somewhere else. We realized that what we first saw was the one that we should have bought all along so we went right back and got it. Were very happy with our Viking range and it’s simply one of those things we’re going to have for a very long time.

My handles keep loosening and tightening does not work. I would love suggestions as my fridge is less than two years old and to have handles that come off is rather bizarre. I was told I could have someone come out and checkout the price... over 200 to just tighten handles that no one can tighten... The allen wrench holes do not function.

We went to Best Buy and Viking Refrigerators was there. We have Sub-Zero and Vikings comparable. We bought Viking for our Florida property. There were little issues buying that from Virginia and getting it delivered in Florida, but it all worked out. The refrigerator is fine. It broke once but they were good to fix it. Its such a nice fridge and it keeps things longer. We like it. All the high-end appliance had been great. They’re all expensive but theyre all really good. We knew what we were getting.

I have some problems with the Viking Refrigerator that we got. The unit functions well, but I have problems in the way it is laid out. It seemed very stripped down. The crisper drawer is not divided, it is just one big drawer that is supposed to hold both fruit and vegetables. That was surprising. Fruits and vegetables require different temperatures and different humidities. There wasn’t any delicatessen or cheese drawer too. The fridge is also very high so that the taller shelves were not accessible. I called Viking to find out how I could better accessorize the refrigerator, and there didnt seem to be any answer to that and apparently, for this model, there are no Viking accessories available.

Our Viking refrigerator is great. I like its soft closing drawers. It’s very gentle so nothing slams. We have had an issue with the ice maker not making ice, but were under warranty though, so its not a big deal. I called their customer service about it and everyone was nice. We had a guy come out and he looked at it, and there was a part that needed to be ordered. So, were just waiting for the part to come in, and then theyre gonna change that for us. Other than that, its a beautiful fridge and we really like it so far. I would definitely recommend it over KitchenAid or Sub-Zero.

We live in a rural area fifteen minutes from the Interstate freeway. Five years ago we purchased an integrated Viking dishwasher for top of the line bucks. It took Viking five service calls to get it running and it has performed flawlessly until now. So we call local appliance dealers and none of them service Viking. We call Viking and they tell us there is no local factory authorized service. However, they give us names of repair services who should be able to help us. All but one refuse telling us they have problems dealing with Viking and therefore servicing their products. The only one who would deal with the situation tells us the main circuit board is shot and the minimum charge for the service call will be around $1,100 to change out the $250.00 part due to travel time. We are about a one hour drive from Medford, Oregon. We are replacing a perfectly good machine to the tune of $1,200.00! Viking sucks!!!

I had sliding shelves in another range so having sliding shelves in the rack inside and the price was very important to me so I chose a Viking Range. We had a problem at first and it got taken care of by their reps. So far, the quality is good.

We just received a new Viking VDR5486GSS $13,419 dollar 48 Inch 5 Series Stainless Steel Dual Fuel Freestanding Range and we can’t even use it. Right from the factory it has two left the burners that leak gas, a main door oven that’s out of alignment and can’t be realigned as per service tech and a middle support piece that was missing screws and bent in. Called Viking and they are closed until January 2 which has ruined our Christmas and New Years plans. Then the 3rd party service company that does warranty work ** says the part will not be in until February yet the Viking rep I spoke to says all the ten parts are in stock but their company is closed until January 2nd. Customer service was nice and tried to get the parts expedited but failed to tell me that the 3rd party service provider needed to put the order in before 4:30 pm on Thurs Dec 20 because they closed the warehouse on Dec 21st.We just tried to bake biscuits in what is supposed to be the only working part, the oven in plain old bake mode. The top heating element comes on which burned the biscuits. The user manual shows that only the bottom element is supposed to come on. Extremely disappointed in this product and I just want to throw it in the trash as that is where it belongs. Something that costs $13,419 before tax should not have these rudimentary quality control issues. The Viking employees that built this trash should be ashamed of themselves! I can get a better quality product from the Big Box stores for a fraction of the cost.

The range is large and stainless steel. And it feels like it has high build quality. I coordinated a fix on a gas leak through email. Viking had to send the repair guys out a few times to figure out the leak. They were attentive and followed up.

I bought the Viking dishwasher about 3 years ago and I only use it less than once a week. The circuit board has to be replaced for over $550 including labor. I am very disappointed in the quality of this expensive brand. It only has the name!!! My old Jenn-Air dishwasher lasted for years without problem. What a shame! I will never buy a Viking again!

I liked the Viking refrigerator. I heard about it from a friend and the design is nice. But the quality when I first got it was awful. It had a leak in the freezer and they fixed it, but they replaced it and we ended up getting a new one. So far, its been great.

The oven does not work on my Viking and I have made several attempts to contact the service department at Viking. No luck. I have decided Vikings are for looks and not for use.I bought another brand. I am so disappointed because I live near their home office and like to buy local.

The quality of the Viking Range is fantastic. I already have one and I wanted another one. I like the light above the knobs. Its pretty awesome. I dont have it on my old one, but we just got the new one. The customer service at the designer show has been really good, too. However, we have had a problem with the oven temperature. Ive had a technician come out and it wasnt resolved the first time so Im waiting for them to call me back and see if they can resolve the issue. It would also be nice if there was more information on troubleshooting oven temperature for owners, if thats possible, or just a little bit more explanation on how the ovens work and how theyre a little quirky. Nevertheless, its such a beautifully made stove. The racks didnt slide out. Its a great piece of equipment.

Our house was on fire and we had deadlines on different things to get done. We needed the liquid propane and so instead, we got natural gas and had to do the conversion and had to get reimbursed by the dealer. It was not a pleasant experience. Our house had a Viking Range in it so we had to buy a Viking Range to replace it. However, the dealers were terrible. We went to two different places and they both wanted to sell me something that isn’t in stock. They told me, “Oh, yeah. We can get it and we’ll have it in such and such period of time.” Then they wait 24 hours or so and then called me and said, “Oh, I am sorry. We just learned that this is backordered and you’re not gonna get it until hell freezes over.” So I canceled one order with one dealer, then went to another one but they pulled the same stunt on us. But it was nice that we got an extra microwave and a 5% rebate, both offered by Viking. Also, I like the small oven and the hood.

We got our Viking refrigerator through Famous Tate and they took care of everything for us. The refrigerator we got is very nice and Im pleased with it. It was an easy purchase and delivery, and the quality of the product is extremely high.

Ive had a Viking stove for the past 10 years and I was pretty pleased with the product. And I bought a Viking dishwasher because my old dishwasher, that was approximately over 20 years old, went. So, when my built-in refrigerator went as well, I got a Viking refrigerator because I said, Im just gonna get a Viking. Everything else is Viking. I got my Viking refrigerator through P. C. Richard. In fact, I bought pretty much all my appliances through them and theyve been pretty good.I love my Viking refrigerator. Its roomy and holds a lot. So far, its a great product, so Im happy. I like the fact that the lighting is wonderful. You can see everything thats in it. In addition, I like the way that they have the drawers stacked. I have extra room to put other things in that I couldnt do with my other refrigerator because I had a side-by-side refrigerator then. So, if I had a wide tray, I could never fit it in that other refrigerator. But this one holds everything beautifully. The freezer is a little small, though. It holds a little less than my other refrigerator did but thats okay.

My experience with our Viking range has been good so far. We have one issue when we first got it, but it was a floor model, so thats understandable. One of the burners wasnt working, but they came in and they repaired it. Also, I did have a little bit of an issue with the vendor they used. Its the only authorized repair facility in the area. They dropped the ball a little bit with time. They got the part, and then they forgot to call me, and I had to call them after about three weeks after that.I paid that amount of money for a range and I expect to have it working, but Viking didnt really do anything. Its a little upsetting. I was expecting them to do something, but they just told me that it is what it is. And so, thats the only real issue. I waited about eight weeks from the time I got the stove until the time it was fixed. But the stove itself is doing great. I like the name of the brand and what I thought they stood for, and other than that, the quality of the range is incredible. We have one of the cast iron griddles. We use it a lot. We changed to one of the accessory pieces that they have that should come in cast iron, which we prefer over the stainless steel attachment that it comes with. But its great. We love it.

The Viking Refrigerator just came with my house and I dont really like it. If it were me, I would not have bought that one. I dont like the fact that I have to open both of the doors just to get something from the long drawer at the bottom. That drives me crazy because we had an old fridge that I didnt have to do that. I also dont understand why it doesnt have water in it. I dont know if thats an option I could have had, but this home did not come with that in it and its a nice feature.

Ive used Viking Ranges before at my friends houses. They also had the most options for what we were looking for. So far, the quality has been excellent. I like the griddle section that takes up two burners where I can cook tortillas or pancakes as an option. Its easy to switch in and out. We love our Viking range.

I wanted a single unit for the fridge and a single unit for the freezer, and Viking had that kind of option for me. However, Ive had mixed feelings because the first one I got had something wrong with the door and it ended up causing water damage on the floor of my new home. I was not very happy about that, but they have remedied the problem and I got a brand new refrigerator.Their team was also friendly.

We like the Viking refrigerator and the quality is good.

The Viking appliances came as a package with the house that I purchased and I was like, “Wow, these are really good appliances in the place.” I just had contact with Viking Refrigerators when I was registering the appliances. I needed to register them for them to be serviced under warranty. But I was a little surprised that sometimes the serial numbers and product numbers didn’t go into the side of the appliances. Then I would call Viking Refrigerators and they gave me a procedure for dealing with this which made the whole process of registration a little more complicated.We just had our Viking refrigerator serviced because the ice maker was not working properly. Apparently, it was freezing the water on the way in. It took a while to get people to service the refrigerator, then they had to order the parts. It has been a week and a half now since the repair and the same thing is starting to happen again. Ive been seeing water freezing and dropping down, so I’m about to make another call to Viking Refrigerators in the next couple of days. When the technician repaired the refrigerator earlier, he said, “I’ve changed everything that I could. If this doesn’t work, I don’t know what else would.” But I was a little baffled that six months into living into my house, my super expensive, top-of-the-line Viking refrigerator didn’t work and then they serviced it, and now there’s water frozen. When the water seeps, it starts freezing, and the frozen thing eventually blocks the water in, and that was what also happened the last time. The quality of the Viking refrigerator seemed nice, but I was a little surprised that something so upscale with such a great reputation had this kind of failure in the first six months of its life. The refrigerator was covered under warranty because the Viking appliances came with the same one-year warranty that the builder gave. But Im going to reach out to Viking Refrigerators and find out if I can extend the warranty because I’m a little concerned and we’d love to have that extended warranty.

I like Viking Ranges and the new management at Viking Ranges generally. This is my second stove and I spent probably $35,000 on Viking equipment in the last 10 years. However, I have a two-oven version stove that I paid $17,000 for and it’s about two years old, and I called about getting some service because the small oven doesn’t work. I live in Crosslake, Minnesota and granted it’s out of the woods, the company that I bought the stove from in Minneapolis, Warners’ Stellian, implied that they would service it. I’m very disappointed with them because they won’t service it. There is a company that sells them in a place called Walker, Minnesota, and they had a guy that would service it. I called him up and he said he doesn’t like to work on Viking stoves anymore. He loves Viking stoves but every time he works on them, he can’t get a part. The parts dealers either send him the wrong parts or don’t send them. I told him Ill worry about the parts and for him to come and tell me what’s wrong with the oven. I called Viking and I wasn’t very pleasant after about three people, and I finally got to somebody by the name of Kenneth. He called the service place and told them to come out and look at my stove and Viking will pay for it under warranty like they should. The tech came over right away, looked at the stove and said there’s a wire bond and it looks like the burner is bad. This was three weeks ago. He said he sent Viking the part and haven’t heard anything from them. He said he told them to ship it to me because then it would come and he knows that its here then he’ll come and put the part in. But nobody has called me from Viking and it’s getting a little long.I called Viking and after shucking and jiving around about four people, I finally got a hold of Keith and he said they can’t get the part in three weeks. Thursday of last week and I said I want to hear in the next two days when the delivery would happen but I have not. So I’m going to wait until Wednesday and I’m going to call back again. You spend $17,000 on a a high-end stove, you would expect they could fix it and would have people that they could contact to fix it. If nothing else, they could make a deal with Sears that’s got people all over, and then send one of their guys to school to fix it because I know I’m not the only one that owns a Viking range in this area. My attorney says that it can be considered fraud because they’re very queer in their warranty. Also, when I got the stove brand new, I have the 8 burners and no griddle. I found out that when Viking built it, they didn’t put the peg supports for the griddles for the center thing where the pan grate goes. They missed a couple of those which says their quality control is ** for a $17,000 stove. The next little thing that happened was that they shipped it and they don’t ship out clear instructions. So I had to be very careful on how to put the gas burners on the gas stove tops because if I don’t put them in exactly the way they’re supposed to go in, and they go in on a whole bunch of different ways, all of a sudden, I turn the gas on and it sits there and the pilot igniter runs all the time on that burner. It took a while for me to figure it out and try to put these burners in the right position. It’s not obvious. They should put a dot some place on there which way to put the burners so that the igniters don’t run all the time.The design of the stove is marvelous. If it’s all put together right, it’s the best stove you can buy. But it’s not very easy to get issues sometimes taken care of. I’ve spent probably two or three months trying to get this oven fixed. I’ve been shuffling around from pillar to post and I’ve got bad answers, been lied to, and it still is broke. The only reason that I bought a second stove was that the first one went up in smoke when my house burned down, but I had no problem whatsoever with it.

We saw Viking at the Hahn Appliance store and my wife specifically liked the style and look of it. The one we bought was the 48-inch and it had the ice and water in the door, and we had a small fire inside the freezer door because the wires melted together. We stood toe-to-toe with Viking ‘cause they just wanted to replace the part. I said to them that the freezer caught on fire so they should replace the refrigerator and they did. They were easy to work with. We got a new one replaced about a month ago but it does not have the water and ice in the door. Other than that, we’re very pleased with it.

Our house had a Viking refrigerator installed when we purchased it. I had a problem with the refrigerators drawer so I spoke with their team and they were great. They said the drawer that I wanted was back stocked. Theyd shipped it to me as soon as they had it in stock but it took about a month and a half. I’m also having problems with the controls. The usual temperature for a refrigerator is 30 degrees and they recommended zero for the freezer. But when I do that, the top shelf which is the refrigerator side gets frozen. We also found out that our icemaker was making noises because there was no water supply, so I had people come out in maintenance. The person who serviced it said that I could be blocking the vents, so we removed stuff in the vents but the refrigerator still does that.

I wanted upscale appliances and I wanted to buy American. I had a general knowledge of the Viking brand and I liked the products themselves. They were really pretty. I got a solid chef kind of a range. It was very attractive. It has good features and layout of the burners. But the range had a number of issues along the way. The last issue was the ignition wasn’t working in the oven. The repair people were prompt. They were good.

Weve had an okay with our Viking range, but the oven temperatures tend to fluctuate pretty wildly.

I bought a Viking refrigerator because of its looks as well as the companys reputation. The team at the Viking dealer was very helpful and knowledgeable as compared to the other dealers that I saw and I had a very pleasant experience. I like how simple the unit is and so far, Im impressed with its quality.

We built a new home in 2011 and cook and bake regularly. Wanted what we thought were the BEST Appliances in the world but to our surprise the refrigerator and the dishwasher are the WORST!!! Our warranty ran out in August 2014. I called Viking to help us with the cost of the computer board in the refrigerator that doesnt work which means my refrigerator and freezer do not stay cold. The dishwasher takes hours to go through the shortest cycle, horrible! Shame on VIKING for not standing behind their product. I would not recommend anyone to purchase Viking Products.

We have Viking in our primary home and we like the quality of the appliances as well as the pricing for the quality that we get. So we got the whole package, wherein if you pull up the stove you get the dishwasher, and if you buy the refrigerator you get the hood. We like all of it and how the refrigerator looks in addition to how it functions. We also had a very good experience with the dealer.

We purchased a new home and we told our contractor that we wanted Viking appliances since I had rented an apartment that featured Viking in the kitchen years ago. Price-wise, its reasonable and the quality is outstanding. I like that its very spacious. I had that issue with a refrigerator that I previously owned, as all of these newer refrigerators dont hold that much. I also like the new space for pizza boxes and party platters. But I was disappointed that there is no water dispenser in this model that I have. Also, for some strange reason, it makes a noise even though the door is closed, and its unclear why thats happening. Overall Ive been very pleased. Its a great combination of affordability and quality, and I would certainly recommend it to anyone looking for higher-end appliances.

I do a lot of cooking and I wanted a range thats really good. I ran into Viking on the internet. And then, I went to appliance stores to look for them. I got one and I love it. My Viking Range cooks so much faster than whatever I had before. I got the one that has the gas on top, because I want a gas range. I like the electric below and the roll out shelves that has it in there. Theyll pull out heavy stuff. I like the fan and our only trouble was when we tried to hook it up, the gas hook up was not in a very good position. The guy that we had here to work on it had to add to it, because the pipe for the gas did not come out the back. And then, he had to build a pipe up higher because I dont have gas on the bottom. The fan blew out, so we had to have somebody come back in and they didnt have service people around us. We had to wait about a month to get a new fan for that bottom part. But they were really nice when they got here. They adjusted my burners for me.

Viking 48 Built in Refrigerator recall and problems - Ive had this refrigerator for 10 years and had custom panels to match our new kitchen cabinets made and install without problem when we bought it from the Great Indoors (now out of business). Shortly after, Viking had to replace a faulty compressor. Then a few years ago we had a recall for door hinges needing replacement, which they did.Last year it stopped cooling properly and I paid $350 to fix leaky refrigerant problem. Now, door recall number two happens (class action lawsuit). We were given the option to fix or replace the unit with a new one for a reduced cost of new. We chose a new one but wanted one that would work with our custom door panels as the first one was. I was told by a Viking recall rep that some modification of the panels might have to be done by an installer at our cost and I was fine with that. I ordered the refrigerator through the Viking distributor, Lakeview in Elk Grove, IL and was told 4-6 weeks. It took two months. The original service manager left company during this time. The refrigerator was installed and the installers said the original panels cannot be made to fit as we were told. An estimate of $2,000 for new panels, plus there were no handles so add that to additional cost I wasnt expecting. 4 calls to Viking customer support over 3 weeks and no help, just excuses and theyd have to listen to call records to see whose fault it was why this wont work. Lakeview was also contacted and I had to keep emailing/calling them to get help and they said it was in Viking’s hands but nobody took the effort to call me and keep me informed. I called Discover and filed a dispute to halt payment. That working for 3 weeks until Lakeview responded to Discover and said there was no way the panels would work because the owner customized the doors for the panels and that was not true. Both Viking and Lakeview knew my original model and serial number and should have been aware that the old and new units were not the same. Viking customer support called yesterday and left a message saying its not their problem that I ordered the wrong refrigerator. Now, I have a refrigerator without panels, no handles and to add to the ** is this $10,000 refrigerator has been freezing all my vegetables in the bottom keep fresh drawer! Bottom line, stay away from Viking!

I purchased Viking appliances in November 2009 - dishwasher, refrigerator, stove. My dishwasher has not been working since the beginning of July 2013 despite 4 visits by a tech and numerous phone calls to the extended warranty company and Viking. It was also repaired in 2010 and 2011. My refrigerator is also on its third repair and is failing to keep a consistent temperature... It is either freezing food or else keeping food in the 40-42 degree range. These are marketed as Professional appliances and certainly do not live up to this reputation. I discourage all consumers from purchasing Viking appliances... They come with a hefty price tag and leave the consumer frustrated, disillusioned and dissatisfied.

This refrigerator is a disaster! The ice maker has broken repeatedly since Ive owned it. Repair calls and bills for that and it still doesnt work. The plastic handles on the bins are all broken. When you pull on them to open the drawers, they break. And the worse thing? It leaks. I have thousands of dollars of damage to my bamboo floor. After having this repaired, I see that the pan under the refrigerator fills up with water every few days.This is a refrigerator, not a high tech device. The engineering should be mundane. Ive had other refrigerators from GE that are far less expensive that never needed servicing. Nothing with this refrig works and I dont understand how this company could release it for sale, not have a recall, not replace them, not offer money back. The product is totally defective.I see that many others on this site have experienced the same problem. I am considering instituting a class action lawsuit. If you are interested, please let me know. It is unethical, bad business and fraudulent for the company to sell defective products and then not stand behind them.

My experience with my Viking has been great so far. I enjoyed the guy who sold it to me at Finwood Appliances. Its so much better than KitchenAid for about the same price. I like the way it looks and it feels well-made. Ive had a stainless steel refrigerator before and I was constantly having to get fingerprints off. The Viking is better at not showing fingerprints. I also like the freezer and that there is no water dispenser because then I dont have water drips all over the front of my refrigerator. I just have a pitcher and I keep it in my refrigerator now for water. Thats cleaner.

Im a general building contractor, so I research every refrigeration system I can find. I had an existing cutout where I had a Sub-Zero refrigerator from years past and the Viking box size was almost identical to the Sub-Zero that I removed. So far I like it very much. It keeps everything cold and crisp the way its supposed to, and its exact in the areas that its supposed to be and in the areas that its not supposed to be that way. Its an intelligent machine. I especially like the icemaker and the pizza box shelf at the bottom. Their products are good and as advertised. For the price and performance, Viking would be my number one suggestion.

The refrigerator (D3) has broken 3 times in the 2 years that Ive owned it. I waited over 1 month the first time it broke for a new compressor to be delivered to the repair service. I have never had such a poor quality product.

Six years with 30-inch dual fuel Viking oven resulted in four service calls, $800+ in repairs, and at least three weeks downtime. Nothing was ever covered by warranty and theres zero support from our friends in Mississippi. How they stay in business is beyond me. Shame on you Viking! I wish I bought Wolf.

Viking is a major brand and it has a good reputation as a few others. And I like the look. It had what I wanted. I wanted gas for a burner and an oven and this model fit the occasion. We went to a dealer that carried their brand and we had a great guy. Everything went very well. The gentleman had to order it and he was nice enough to put it in his warehouse. Everything worked out well.

My family has Viking range for a while and Ive also been using it. I like its quality. I received the professional series, and the only downside was that I didn’t like that there are pre-heat indicators, its not very intuitive. Other than that, its a great range.

I love the amount of space of my Viking refrigerator. It’s really good for an office. However, it wasn’t getting to the appropriate temperature. So, the serviceman came in and replaced the fan and something else. Those parts were not under warranty anymore, so we were looking at four years with the refrigerator. The freezer was working fine, but the two parts that he replaced didn’t do the trick. He had to come back, and then it was something that he needed to fix. He came out a couple of times before we finally got everything back up and running. So, we were without a refrigerator through most of the holidays, which was kind of a pain. And it made it hard to get him in. The serviceman was great. The only issue we had at one point was finding out when the parts were coming in. We waited and waited and finally, I called the serviceman and they said that they were having a hard time getting the parts. So, I ended up calling one of Vikings customer service numbers to find out what the issue was, and the part was in the following week. But there was this waiting time where we didn’t know anything, and it was because the part was taking forever to come in. Viking needs to set interaction between whoever provides the parts to the technician, and then the technician’s communication with who’s waiting on the part and the repair.

Our Viking Refrigerator is crap. The drip pan was cracked and the door for top drawer shelf for dairy products keeps falling off. Were supposed to get a new one and thats been a month. Ive had four service calls in trying to figure out what is going on with it. And so far, no ones been able to figure it out. Also, it’s loud and the fans make some noise. Ive called to let Viking know several times but the only authorized repair dealer in our area is the one that broke the previous fridge. Theyre awful as well. Were still working with Viking. I spent 12,500 grand buying a new fridge. Im not gonna throw it away and go find something else until they figure out whats going on with it.

We bought a new house and Viking appliances came with it. One of those appliances was a refrigerator and Ive found that the layout and functioning bit of it has been fine. Its of good quality and it has nice hardy doors. However, I have two issues with the freezer that will make me not wanna buy that product again. First, when I open up the door at the bottom where the ice maker slides out, the whole drawer comes out with it because of the magnets at the front. If the icebox is full, the little metal arm thing that comes down knocks all the ice off. Ice goes all over the floor and the back of the freezer and thats a major pain. We have hardwood floors and so when the ice falls on it, we cant feel like we can just leave it. Another issue I have is that when the pump turns on to pump water into the ice machine. It’s super loud, like really loud. You can hear it across the whole house. While we can tell it’s filling, all the other pumps weve ever had for other houses that weve owned have been super quiet. We couldnt even hear the water running. I will not buy that particular model again because of these two issues. Nevertheless, the freezer keeps things cold and it works really well. I think it’s a good quality product but the ice maker and water pump are poorly designed.

We moved into our brand new home in July of 2015, and we purchased all Viking. Stove panel went out twice in first month, refrigerator and now microwave panel. Very dissatisfied with length of time we waited for the parts over a month and we are in warranty default.

The microwave LCD screen went. It is sad a brand like Viking makes an inferior product. The service visit and the repair cost is more than a new microwave. I wish they made a better product or at least had a better warranty...

We just got a range that we knew had worked for many years. Theyre a little expensive, but the quality is excellent, so it may be worth it. One time, we were doing routine cleaning and it was very dark in there even with the light on. I turned the flashlight and I could see that there was a scratch. For the price-point we paid, it shouldnt be scratched already. Its a year old. I called somebody and he took all my information. He said that they would call me to set up a person to come take a look at it and nobody followed up with that. That was two months ago. But then I like all of this range. Its very easy to clean, and the heat is very easy to control.

We purchased a complete Viking kitchen with two dishwashers. The dishwashers, for the money spent, do not live up to Vikings reputation. The dishes are, for the most part, not clean nor are they dry when the cycle is done. Also, the dishwasher is always wet inside causing it to have a really foul smell. I am sorry to say that I have not referred Viking to friends who were building house and ones who were redoing their kitchen. I am sadly stuck with these worthless dishwashers. Had we only known!!

I wanted a Viking range for decades, so every time I looked at commercial-type ranges, it was usually either Viking or Wolf. But, Viking has always been the commercial style range that I wanted, but I put it off for years and years because I wanted the double oven size with six burners. Then I realized that to get the one I wanted, it would involve remodeling half of my kitchen to make space for it. So, I finally decided that, instead of putting it off because of that, Im just going to get the 30-inch one, so it would fit into the existing space. And so I did and Im happy. I bought ours at Colders, a furniture store, and I worked with someone who specializes in Viking ranges. It is an authorized dealer.Ive always had electric ranges my whole life. And one of the things that I havent liked in the past about gas ranges is the gas oven. Id prefer an electric oven and a gas stovetop. And now that they make dual-fuel ranges that are the perfect answer for me. Also, I just like the ruggedness of it. The hole that you put the pots on, theyre like army tanks. Theyre big, heavy, iron grates that are just so well-built. And the whole thing is heavy-duty that can last a lifetime. I like the simplicity of it, too. The electric range that I replaced was all digital. It had all kinds of extra digital features that I never used. This one has mechanical knobs, and everything works perfectly.However, the caveat is theyre expensive. So, you really have to be dedicated to cooking. If they were cheaper, I would have bought two. You really have to want that kind of a range before you are willing to spend that much money. Other than that, from the performance and quality of the Viking, it is 5-star all the way. It would be my top recommendation for a commercial range.

I have no idea why Viking is rated so highly. I have a propane wall oven that takes 45 minutes to heat and will get cooler the longer it is on. I hope people read this review and decide not to purchase thousands of dollars worth of **!!!! Do not buy!!!! Oh yeah, I’ve tried to have it worked on and called Viking several times. Guess what! They don’t service my area! It was serviced when this POS was sold for $5000! Save your money and get something that works! I HATE my oven especially since today is Thanksgiving and it will not keep a steady temp! I have been trying to bake biscuits for over two hours! I wish I could put in better words how much this oven sucks and so does the customer service!

The house we moved into in July of 2016 has a Viking all-refrigerator (no freezer). Ice builds up on the inside bottom left-hand side of the back at an alarming rate. I have defrosted it 3 times in the 8 months weve lived here. The repairman from the local company that services Viking appliances is here for the third time, and now thinks that the ice build up behind the inside wall is so great that it continues to cause the interior of the refrigerator to build up ice. I love the size of the interior and its a nice looking appliance, but this frost issue is making me crazy!

My Viking lettering on the face plate to set the knobs and buttons to has been wiped off and now we do not know what temps we have set at or any of the other functions such as self-cleaning. We used standard Windex to regularly clean the oven face and eventually the lettering just dissolved. We had Viking replace the plate at no cost and with great hassle through Friedmans appliances and the second time we requested another plate they just blew us off. They would not even order it through Viking because they said it was discontinued. I will Never buy another Viking appliance as long as I live - I am a chef and cook at least 5 times a week. This has been extremely frustrating.

We bought a home that was completely renovated three and a half years ago and the decorator and contractor chose all Viking appliances for the home. We have a wine refrigerator, regular refrigerator, dishwasher, microwave, wall oven, range with a small oven, big oven, hood and stovetop. We have had a couple of issues with the big refrigerator we have. The first time, the meat or vegetable drawer at the bottom of the refrigerator section froze and ruined the vegetables, and we had someone out a couple of times to look at it. Finally, they said there was nothing they could do to fix it, so we increased the temperature for the overall refrigerator. It’s keeping the vegetables from freezing but the refrigerator is not at the suggested temperature. Also, the hinge on the bottom right of the refrigerator has gone bad and the door squeaks when it opens and closes. But I like having separate drawers. It’s a great idea as long as it works the way it’s supposed to. Over the past week, we spoke with a gal named Veronica in customer service and she was great. We would have been normally forwarded to the warranty department but they were closed, so Veronica took the initiative to go to her supervisor and we were well-taken care of. That’s why we would buy another Viking appliance. I didn’t think the squeaking would be a big deal to fix but they have to put a whole new hinge and it costs $800. Viking is coming to fix it and they’ve been great about it ‘cause we’re just outside the warranty time. Everybody at Viking has been very good so I don’t mind if things go wrong if the company takes care of it. They haven’t come to fix the refrigerator yet, but Viking is doing a great job at taking care of the customer and that’s the most important.

I love my stove. I had to get used to it because of the temperature variation from my old stove to this Viking stove. But I love the style of the stove and the self-cleaning elements of it. I love that it’s lifted from the floor that you can sweep underneath. I also love that it heats up quickly. I love, love, love that it’s stainless steel and you can wipe it down polished easily. Im very satisfied with my stove. I have two issues with my stove. One issue is that my kickplate was dented a little bit when they delivered the stove. So I went back to the store and they said that the company was going to call me because they thought they had the kickplates in storage. But then nobody has contacted me yet. The dent is not noticeable. But when I spend that kind of money for an appliance, I want to make sure that theres no dents anywhere. I got the stove delivered in December and it’s April. I know there was a backlog on them, so I was giving them the opportunity to catch up in the backlog and the whole bit, but this has a been a bit long. The other issue is that the knob on the right gets stuck sometimes and it doesnt turn on or off. You cant do anything with it. If I give it a hard turn, then it will go up or down. You dont want anybody that doesnt know the stove doing that. So this developed within the last two weeks and I have to call them in for that.

I bought a new home and the Viking refrigerator and the freezer were purchased by my builder through a supplier. I like the space because its a full-size refrigerator and I have great lights on the side of the inside of it and along the top, so its easy to see things. The fridge looks nice but Ive had some issues with it. It was making a terrible noise and then it went away. I didnt get around calling the repair people. Also, I was working and while I was away on vacation and my daughters were home this summer, the refrigerator lost cooling. So, the repair people came and they had to replace the circuit board which was odd. Prior to that, we had some drips in the back of it and then it went away and now its back so I have to call someone again. Its an expensive refrigerator and Im disappointed in its performance when it has, supposedly, had a good name and many years behind it. It has failed a couple of times and its only a year old.

I own a Viking range and I use them for customers. When I built a new home, they were clearing out at the Ferguson showroom and there was a Viking and a Thermador. The Thermador was under warranty in a matter of a year and that was good. It was a 48-inch, it went through bolts and boards, and it went through the heating element. So it went through a lot and to me, that was not great. Its convection also had a huge loud sound and I didnt like that at all. On the other hand, the Viking was very quiet and I really liked it a lot better. So I gave it a shot and purchased it online. I could have gone through the dealer in Salt Lake, but I would have had to pay taxes. If I had to do it again, though, Id probably go with the dealer thats close because I had to return one item and it has been a real pain. At first, they told me that they were not going to take the part back. But it was still in the box and we couldnt install the back part because there wasnt enough room. And we didnt know that until we got the back part. Then, they said they would take it back, but I had to ship it back and it was a double package so it would cost $75 to ship it. It also took forever for them to acknowledge they got it and when they said they have issued the credit, I still hadnt seen it. Overall, I love Viking and its various simmers. Its a beautiful stove and it works great. Its also functional and very effective. Its commercial great, too, so its worth the money. But I really wanted to get certain features and to get them, I had to keep upgrading. Then, when we moved, I had to downgrade to a 30-inch. So, that was hard when I had the nice, big double ovens. They should also make the colored ones cheaper so I could get the beautiful cobalt blue or the red one. I love the easy glide over rack as well and I want to know where to purchase it.

I bought a house and a Viking range was already selected by the builder. So far, I already had to call out the technicians because some of the rings did not ignite properly with the spark. It seems the igniter is extremely fussy about the distance of the conductor the spark starts from to either the inner circle where the gas comes out of or the outer circle, which is to stop the food dropping down into your stove. They are two pieces of metal and if its too close to either one of them, then the spark does not travel enough distance in the air to actually ignite the gas. Basically, you cant switch on the gas using that igniter. Its a bit of a pain in the neck. When it stops igniting, you have to go and try and work out if it is too close to the inside or to the outside. You try and bend the thing. It would be really good if they had a bit of a more reliable electronic ignition for the rangetop.I also got the microwave, the refrigerator, and the dishwasher. The refrigerator came with a dent in the door while the dishwasher has some sort of plastic piece that is hanging down from the door. The door that you open to the dishwasher is hanging there. I dont know whether it wasnt installed properly. Ive looked in the installation manual and it doesnt tell you what to do about what that is or where it should connect. The other thing about the dishwasher is its a little on the noisy side. We had a Bosch 800 series before that and that was near silent. We had Miele before that and that sorta cleaned better than the Viking one does. The microwave has a bit of a strange design. Its one of those drawer microwaves so you’re below the waist level. Its not very easy to see what buttons to press. The most common thing you want to be able to do is to be able to open the microwave drawer but its really hard. With every single button, theres no way to feel without getting down, bending, and looking for where the open button is. Its not in an obvious place. Its doesnt stick out at all and you cant do it by touch.Bizarrely, there is a separate open button and a close button. Why on earth do you need that? They could have just had a double-sized button that combined both. You might actually have a chance of pressing it without going searching for it. There is a bit of a usability problem. In order to open or close the microwave, you have to locate these tiny buttons that are the same size as all of the other buttons. And theyre right in the middle of the touchpad so its not something you can find without looking.

We bought all new Viking appliances for our new home 4 years ago. After spending $20,000 on them we have had nothing but problems. The refrigerator has quit working 4 times and the latest estimate to repair it was $2,000! The dishwasher has quit twice, the microwave twice and the stove has been repaired twice. The only thing that has been trouble free is the gas range top. Dont buy Viking. It is junk!

The range came with our house and the quality is not very good. It is not self-cleaning, which I dont like. It cooks food. But they can upgrade the design. It’s a large oven but its insufficient to put two standard sized cookie trays side by side. So you get this bigger oven but theres no benefit of the oven, only the benefit of the extra burners on top. We had to get an extra oven. Maybe their top-of-the-line models are better. This is an entry level model but its still a $5,000 oven.Its three years old and its already had two service calls. The warranty is only two years. The oven wouldnt light and the burners on top are sporadic in their lighting. Ive had cheaper ovens that are way better. I’d never buy another Viking. The service people were great to a degree. They were responsive. They came out and they charged me for the replacement pieces. They were gonna look into whether they could get a courtesy warranty on another part, but they never followed up. The people at Viking themselves who I contacted because there was a recall on some of these ovens confirmed my recall was not there. Even though I found some other parts that were not adjusted correctly at the factory and I had to pay to have the service guy readjust them, they said, “Thats too bad. It’s out of warranty.”

We bought an entire kitchen of Viking appliances in September 2019. This included a dishwasher, gas range, and double ovens. The double ovens broke less than 3 months after installation. The lower oven would not turn off and the series of buttons on the control panel fell inside the housing. After 2 weeks of calling, they sent a repair service to diagnose the problem. The circuit board was melted from heat. They came back a few days later and said it was a bad design and would fail again. 1 day later it failed again. Now we have been without ovens thru the Christmas holidays and the entire month of January. This equipment is junk and we wasted $20,000.

We couldnt get anybody to wait on us in the Vikings dealer close to where we live, so we went elsewhere. Its nothing against Viking, because this is a place weve been buying appliances for 30 years, and normally, when you would go in there, they would always greet you and ask you what you wanted help with. However, in this particular time we went in, we just got ignored. So we ended up buying at the closest dealer listed on the Vikings website that we felt had really good customer service and it was indeed really good. Im satisfied with the quality of the range and I like its usability particularly the fact that my wife can use the oven and all four burners at the same time. Its been a joy to cook on.

The house that we bought came with Viking appliances. We like the appliances that we have, and they have pretty good quality. The refrigerator has pretty standard features. It’s a good refrigerator.

Viking is a well-known name and I made the assumption that since it was extremely expensive, it would be good. The good part is that its nice looking, it heats up quick and it functions well. Unfortunately, we have a warranty repair situation thats still ongoing. The oven has a cooling fan which is quite aggressive, so anytime the oven goes on, theres a fan that blows air from behind the oven to keep the electronics cool, so it really throws off a lot of heat. The problem is as the oven is warming up and/or cooling down, the cooling fan starts to make something in the oven rattle quite loudly. So at a certain point in time, it’ll start to rattle for about a minute and then as the oven warms up, the rattle will go away. Youll get the same thing on the cool down. After the oven is shut off, it’ll come on for some period of time. We had the fan replaced under warranty last week and it didn’t fix the problem. But the store where I purchased the Viking put me in touch with the independent appliance repair place that would do the warranty work, and the repair place was prompt in doing their work. So my experience has been good except for the part that its not fixed yet.

I love my Viking range and I am happy with it. The range is of high quality. The Viking’s team was great at getting the people to fix the little knick-knack that we had with the door, and they were pretty good.

When redoing our kitchen we decide to purchase all Viking appliances: dishwasher, 36 inch gas range, commercial grade fridge, freezer, wine fridge, and microwave. From the time of installation there was issues with every single item. After repairing the dishwasher control panel twice for 800 dollars each time no warranty on that part we finally replaced it. Unfortunately I have a gas range and the only thing that works on it is two burners. I have never been able to use the grill and no one was able to repair it. My fridge and freezer is now turned off and no one wants to touch Viking products and to replace them is too much. In the beginning Viking had said they would replace all the products. After numerous calls then they disappeared and I was told my warranty was up and I was on my own. They never fixed it while the warranty was still good, they just waited and dragged things on. Worst experience ever. Beautiful kitchen with nothing working in it.

The exterior view of the Viking Refrigerator matched my oven which is the main reason I bought it. But for what we paid for, I expected better workmanship and service. I like the temperature control in the meat and chill area which I can adjust to whatever I am storing there. The guys at the Viking dealer were good and helpful. But Viking people are hard to get ahold of. I called Viking today and was on hold for 20 minutes and nobody answered. They sent me the wrong parts on the refrigerator, too. I like the industrial look of the refrigerator but wasnt happy with Vikings customer service.

I liked the Viking refrigerators style and it’s a great product. When it had a little bit issue and was making noise, their technician came. They replaced the fan and it was taken care of.

Within 3 months, I started having problems with all three appliances. The decals wiped off. When I complained to Viking, they said that cosmetics were not covered after 3 months. I dont know if my oven is on or what the temperature is. How is this cosmetic? I have had dozens of visits from Viking repair experts. They dont know how to order the correct parts. I have been taken away from my work for nothing. They come out but they leave without accomplishing a thing. I have had 2 door hinge repairs and the refrigerator will not automatically close. Viking has driven me insane. With all the money they have spent trying to repair my appliances, they should have just replaced the items free of charge. We, the consumer, are the ones suffering while they sit back and laugh. Dont ever buy Viking products. You will be sorry.

After only 1 1/2 years my Viking range began to smell like gas when the temperature was set below 300 degrees. I had SoCalGas come out to check it and I was told the gas emission was at a safe level. A couple of years later one of the $62 lights inside ceased to function. Finally, the last straw, at the age of 5 1/2 years the oven didnt even heat up past 110 degrees. I had it repaired one week ago by having the spark igniter replaced, as well as the light. The oven worked only once after that. I have had other ranges in the past and not one of them has been as sub-par as this Viking. It is pretty to look at, but thats not the point is it?

We were in the middle of a remodel and after getting feedback from friends who have a Viking range, we ordered and paid for a unit in November of last year. They took the order in and had it delivered in March, but we had a little trouble with the people we bought it from because they sent us a propane range and they had to reorder a natural gas model. Other than that, once I was able to use the range, I love it. I like its performance, look and durability. It works great and the temperature is on point.

We have a Viking Pro dual 6 burner range. Repair history, replaced igniter just out of warranty. Repaired burnt wiring (could have caused a fire!). Replaced oven door hinge. Now self cleaning has failed, and oven hinge has again failed. Yesterday the bottom oven heating element melted open. Thats enough for us, I intend to put it out front with a lemon on top. Why anyone would buy from Viking after reading these posts is beyond me. I wish I had read them 8 years ago! Look at Consumer Reports, they no longer rate Viking.

To say that I have been extremely disappointed with my Viking oven is putting it mildly. This oven has broken three times since 2012. Two of those times was in the middle of cooking Thanksgiving Dinner. The problem with this oven is a computer chip panel that continually burns out when the oven becomes hot. I have had to replace this part twice. I question why Viking would engineer such a problematic oven and then offer a replacement part that is only under warranty for a year. I have contacted Viking customer service by phone and by letter and their only response is to tell me the part is no longer under warranty. I have replaced the Viking oven and I will never buy another Viking product. I am writing this to alert other consumers to be aware of this issue and the lack of customer service when considering purchasing a Viking range.

Do not buy this range. We have had this range for 10 years, and it has been nothing but problems. The starters for the burners had to be replaced, the lights stopped working and every time we replace the bulbs, they immediately burn out, the controller board had to be replaced twice, and now there is no power to the oven coils which leads me to believe that we have another controller board in our future. We bought this range because of the purported quality, the versatility of the gas top and convection oven, and we have been disappointed at every turn. After spending $4200 for a range, you would expect something more than service calls and constant breakdowns.

The Viking dishwasher was free with purchase of Viking range. I love it! Cleans excellent and is whisper quiet. So happy with this dishwasher!!

My mother has a Viking Pro since 1989 (25 years). No problems. At all. Nothing. Nothing but even oven temps throughout the cooking temp cycle. Steady, 3 setting flame burners that spread the flame evenly and have never failed. Solid as a rock construction. Dont know what to tell you - other than, you get what you pay for.

When I went to a store in Chicago, the place had all different brands and competitors of Viking, but I was sold on Vikings reputation. The salesman was very helpful and knowledgeable of the Viking product and that made the experience very easy for me. Plus I had a deal going on at the time where I could buy a type of package that fit well because we were remodeling our kitchen. Theres been a couple of little issues, but when we have had them, theyre on top of it right away. The first issue was when the icemaker went out and the second one is that the door on the range is screwy. I have a guy coming out today to service my range so the service has been great. Hopefully its not a big deal and its under warranty and everything is fixed and again, well be very happy with our purchase.

My 36 gas range is 10 years old and the oven has never operated properly. I was told that the gas smell was because our propane was running low. The oven takes forever to come to temp. Now the oven is shot and Viking will not stand behind their product. The gas company came to my house last week and I discovered that two of the ignitors do not work. The heat shield is warped and split on the one side because that ignitor was working so hard on that side. The porcelain is chipped at the back of the oven. There are small holes in the burners, hence the gas leak. And if that is not enough, the springs on the door are not working. I sent pictures to Viking and their reply was, Sorry but here is the name of the repair company in my area (three hours away) and they can fix these problems as long as I pay in advance of their service call. Thank you, Viking!

The icemaker in the drawer of the Viking refrigerator is very cumbersome. I was gonna call a repair person because it shouldn’t be that challenging to open and close the drawer. Thats the function of it, to get ice, and you have to use two hands and pull it out. Also, the door to the fridge when it has condiments and things on it can be very heavy. But the lighting is excellent and the self-closing drawers are nice.

Bought a Viking that never ran properly. Company agreed to replace but we had to pay up half the value. Then the replacement broke down, when under warranty and had to throw all the foods in trash again. 2 months after the warranty expired it broke down again. The part not functioning was told is not necessary but then we had to pay $350.00 for some kind of repair that didnt make sense regarding the electrical was reversed. Worst product ever!!! DO NOT BUY A VIKING FRIDGE! It is unconscionable for Viking to still be selling fridges at these price. When you add the cost of spoiled foods, repair cost, and waiting and change of schedule for repair person to come and cost of refrigerators itself we are talking close to $20,000.00. Shame on Viking. The customer service not helpful either. It should be reported as crime, since the temperature never reach to what standard should be 35-38.

Back in 2003 we remodeled our kitchen and put in Viking appliances and we have nothing but trouble with all. The only appliance that was not Viking was the microwave because at the time Viking did not make them. We have not had any trouble with the microwave except to replace a light bulb. The refrig has had to have 3 ice makers and the door needed 2 new sets on hinges and appears to wearing out again and there is concerns of the door falling off, the convertible meat savor drawer has had repairs done to drawer glides multiple times and still not working properly. Just in the last week the refrig evaporator and compressor went out and I have a quote to fix it for over $1500. The cooktop we have had to replace the stainless trim around the glass once and it is in need of replacing again. The oven clock, timer or the self-cleaning has not worked since the time we bought the appliance. The dishwasher has worked but the control panel on the inside of the door has cracked and it has holes on the panel from what appears to be dry rot. To replace all these appliances would cost well over $15000 this does not include the cost to have someone install. Furthermore the refrig, dishwasher have wood panels on them to match the rest of the kitchen cabinets and Im not sure whether these cabinets and the color can be recreated without costing thousands more. For a product that promotes itself as being a top of the line company I would have to rethink my branding.

We had dinner with my sister and brother-in-law who have a Viking range. I got to cook on the range and I liked it. We saw an ad for the closeout on the stove at a local appliance dealer. We got the last Viking appliance that they had there. The range was sold to me at $1000 on the list. It’s a great cooking appliance and I love the heat control on it.