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DCS Appliances
DCS Appliances

DCS Appliance Error Codes

DCS embraces the outdoor lifestyle. A heritage founded in Surf City, Huntington Beach, California, quickly gathered popularity across the American continent.


Gas Grill Error Codes

Before calling for service 
If the grill does not function properly, use the following checklist before contacting Customer Care to arrange for service. You may save the cost of a service call. Troubleshooting is for general purposes only. If the problem persists and you feel you require service, contact Customer Care. Only authorised agencies can perform warranty service. See section ‘Service’ for contact details. 

Grill won’t light when the the ignition button is pushed. 
1. Check the gas supply is on. 
2. Ensure the grill is cool. Remove the grill top grates and the ceramic radiant trays, watch the ignitor tip. You should see a spark jump from the tip of the ignition when the ignition button is pushed. 
3. If there is no spark when ignition button is pushed, check the battery condition. Battery condition should be checked at least once a year. 
4. Attempt to match light the burner (see section ‘Lighting instructions’). Check to see that other burners on the unit operate. Clean ignitor tip of any debris. 

Burner flame is yellow or orange, in conjunction with the odour of gas. 
1. Check the burner inlet for obstructions such as spider webs. Check the air shutter for proper adjustment. 
2. Grill may be in a dusty area. Move to less dusty area if possible. 

Low heat with knob in "HI/ SEAR" position. 
1. If only one of the burners appears low, clean the injector and burner, clearing ports of any obstruction (see section "Care and maintenance"). 
2. Grill may be in a dusty area. Move to less dusty area if possible. 
3. Check for proper gas supply and pressure. 
4. Pre-heat grill for a full 15 minutes. 
5. If using LPG gas, check for empty cylinder. Performance may drop off as the cylinder approaches empty.  

Rotisserie won’t light.  
1. Check the gas supply is on. 
2. Check there is a spark at the electrode. 
3. Check the rotisserie burner lights when attempting to light with a butane lighter. 

Rotisserie lights, but will not hold flame once button is released. 
1. Continue holding safety valve button in depressed position until burner remains lit when released. 
 


Refrigerator Error Codes

Fault Code 1  
PROBLEM: Module Failure  

Fault Code 2  
PROBLEM: Defrost Issue  

Fault Code 3  
PROBLEM: Temperature Sensor Issue 

Fault Code 4  
PROBLEM: Temperature Sensor Issue  

Fault Code 5  
PROBLEM: Freezer Compartment Sensor Issue  

Fault Code 6  
PROBLEM: Freezer Compartment Sensor Issue  

Fault Code 7  
PROBLEM: Evaporator Sensor  

Fault Code 8  
PROBLEM: Evaporator Sensor  

Fault Code 9  
PROBLEM: Refrigerator Sensor Issue  

Fault Code 10  
PROBLEM: Refrigerator Sensor Issue  

Fault Code 11  
PROBLEM: Ambient Heater/PC, FC fan issue  

Fault Code 12  
PROBLEM: Ambient Heater/PC, FC fan issue  

Fault Code 13  
PROBLEM: Ambient Heater Fault  

Fault Code 14  
PROBLEM: Ambient Heater Fault 

Fault Code 15  
PROBLEM: Refrigerator Fan Issue  

Fault Code 16  
PROBLEM: Refrigerator Fan Issue  

Fault Code 17  
PROBLEM: Freezer Fan Issue  

Fault Code 18  
PROBLEM: Freezer Fan Issue  

Fault Code 20  
PROBLEM: Flapper Heater Issue  

Fault Code 21  
PROBLEM: Flapper Heater Issue  

Fault Code 22  
PROBLEM: Water Tank Sensor Issue  

Fault Code 23  
PROBLEM: Water Tank Sensor Issue  

Fault Code 24  
PROBLEM: Ice Tray Sensor Issue  

Fault Code 25  
PROBLEM: Ice Tray Sensor Issue  

Fault Code 26  
PROBLEM: Ice Maker Motor Issue  

Fault Code 27  
PROBLEM: Ice Maker Motor Issue  

Fault Code 28  
PROBLEM: Ice Maker Solenoid Issue  

Fault Code 29  
PROBLEM: Ice Maker Solenoid Issue  

Fault Code 30  
PROBLEM: Display harness issue  

Fault Code 31  
PROBLEM: Display harness issue  

Fault Code 40  
PROBLEM: Ice maker solenoid issue  

Fault Code 41  
PROBLEM: Ice maker solenoid issue  

Fault Code 42  
PROBLEM: Ice maker fill tube issue  

Fault Code 43  
PROBLEM: Ice maker fill tube issue  

Fault Code 49  
PROBLEM: Electronic communication error 



DCS Appliance Error Codes

DCS appliance fault codes

DCS appliance diagnostic codes

DCS appliance error symbols

DCS appliance common faults


Product Reviews:

I paid top dollar for my Fisher Paykel DCS brand oven/range, refrigerator a
I paid top dollar for my Fisher Paykel DCS brand oven/range, refrigerator and dishwasher. They are beautiful stainless steel appliances and for the most part perform flawlessly. I had an issue with an oven tray and contacted their Customer Care hotline in New Zealand. They did an outstanding job handling my issue, and now I’m back to happily baking my multiple trays of holiday cookies! Kudos to the Paykel team for being so professional and responsive.
Published: December 4, 2018
Tim of Seattle, WA
Source: consumeraffairs.com

Top of the line, 6 burner DCS with smoker and infrared rotisserie, high end
Top of the line, 6 burner DCS with smoker and infrared rotisserie, high end stainless steel construction. Great product with warranty. A little pricey but you get what you pay for. Heavy gauge grates are awesome.
Published: December 26, 2018
Sandy of Saint Augustine, Florida
Source: consumeraffairs.com

We went into John's Appliance. While looking at appliances, we saw the
We went into John's Appliance. While looking at appliances, we saw the Fisher & Paykel brand. We purchased a stove, a hood and a dishwasher. We chose F&P because of the range. We got a propane range with the electric oven. We liked the way it was built and it had the flat-top grill to it. We're in the restaurant business and so we like that sort of thing. So far, I would recommend it.
Published: April 1, 2015
Sherri of New Smyrna Beach, FL
Source: consumeraffairs.com

This is only the 2nd fridge I've ever personally bought and I am so ha
This is only the 2nd fridge I've ever personally bought and I am so happy with it. I don't know how DCS does it but our Freestanding or Built In refrigerator is so quiet. Our old fridge was such a nuisance in that regard.
Published: October 24, 2018
Beforavy from Dallas, TX
Source: appliancesconnection.com

We bought this to add to our outdoor barbecue, it fits just right. It has g
We bought this to add to our outdoor barbecue, it fits just right. It has great storage space. Perfect for what we need.
Published: January 29, 2016
Patricia Talwanna from Rhinebeck, NY
Source: appliancesconnection.com

I want to add my personal experience with my Fisher & Paykel DCS grill.
I want to add my personal experience with my Fisher & Paykel DCS grill. I bought this grill in over 7 years ago and use it often; probably more than most, sometimes 4 or 5 times a week during summers. Over time heat and food stuffs wore down the burners and the heat shields that hold the porcelain bars. Taking it apart to clean it last week I found cracks in the burners and a couple of the bars fell out and broke :(. I Emailed Fisher & Paykel support, and I have to say they were incredible at responding and standing behind their products. They are sending me new burners and heat shields, plus a pack of bars. I'm very excited I can refurbish my DCS grill instead of having to go and try to find a new grill in this very challenging COVID-19 time period. 5 Stars for Fisher & Paykel!
Published: March 29, 2021
Carl of Seattle, WA
Source: consumeraffairs.com

Making lunches and dinners for my family ahead of time is much easier with
Making lunches and dinners for my family ahead of time is much easier with the huge amount of storage space in my new DCS Freestanding or Built In refrigerator. Being able to store all of these meals is super convenient!
Published: November 18, 2018
Scialicested from Arlington, TN
Source: appliancesconnection.com

We purchased a DCS 36" Built-in Gas grill. It arrived on a pallet with
We purchased a DCS 36" Built-in Gas grill. It arrived on a pallet with plenty of great packaging with no damage or missing parts. The installation instructions were clear and helped us to design our outdoor kitchen to accommodate it easily. We installed the grill without any problems and have used it for about three months. We have enjoyed every use. It heats evenly. The infrared burner and rotisserie make the best chicken! My only complaint would be that we purchased the grill cover and it has a tendency to blow off when the winds pick up.
Published: January 29, 2015
Tom of Broomfield, CO
Source: consumeraffairs.com

Saw this particular DCS refrigerator at a friend's house earlier this
Saw this particular DCS refrigerator at a friend's house earlier this year and really loved the All Refrigerator design. Fast forward a few months and we've been enjoying having our very own! Very spacious, would recommend.
Published: December 13, 2018
Himen1932 from Conroe, TX
Source: appliancesconnection.com

Great fridge for our patio. Came quickly and well packaged. It does just wh
Great fridge for our patio. Came quickly and well packaged. It does just what we need it to!
Published: January 29, 2016
Ross Hadland from Virginia Beach, VA
Source: appliancesconnection.com

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