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DCS Appliances
DCS Appliances

DCS Appliance Troubleshooting

DCS embraces the outdoor lifestyle. A heritage founded in Surf City, Huntington Beach, California, quickly gathered popularity across the American continent.


Gas Grill Troubleshooting

The Tank  
Modern propane tanks, mandated by the government, contain an Over Fill Prevention (OPD) Device. This makes it so a propane tank cannot be overfilled. Rarely, the OPD on your propane tank can be damaged causing the tank to work incorrectly. 

Fuel Hose and Regulator  
The output of a propane tank or your natural gas line is much greater than you need for grilling. The regulator controls the amount of fuel that can flow to your grill. This attaches to the tank (or natural gas line) with a flexible hose with an O-ring to create an airtight seal. Regulators are preset by the manufacturer and should not be adjusted by you. If you look at your regulator you will notice a small vent hole in the center. Common problems are clogged vent holes, which can cause irregular fuel flow and can lead to trouble. Usually, you can clear it by tapping or blowing into the vent. Other problems are fuel leakage caused by a worn or damaged hose or O-ring. To determine if there is leaking mix dish soap and water in equal parts and coat everything from the tank to the control valves with the mixture and see if it produces any bubbles. The tank needs to be connected and on but the control valves off. If you find a leak, replace that part. 

Control Valves 
The controls valves regulate the flow of fuel to the burner. Each burner on your grill has a control valve. You cannot repair a bad control valve and if need be, you should replace the whole unit. Before you do, however, remove the control valve from your grill and inspect it. Like other parts of your grill, insects love to climb in here to nest. At the center of the control is the orifice. The orifice controls the flow of fuel and can become clogged. If it is, use a thin wire to clean out. Make sure you put it all back together the way you found it. Without the orifice, you cannot regulate the amount of gas flowing to the burner and run the risk of explosion. 

Venturi Tubes 
The venturi tubes connect the control valve to the burner(s) and mix the fuel with air to provide the flame. To do this, there is an open gap in the fuel line that can easily become obstructed. Insects, especially spiders, commonly nest here. The best solution for this is to wrap the venturi tubes with an aluminum screen that will not block the airflow but will keep the critters out. Many grills come with protected venturi tubes. Another common problem is a misalignment of the venturi tubes with the burner. Typically the venturi tubes are simply placed in the fuel line and can get knocked out of place. The venturi tubes have adjustable shutters and they may need an adjustment to regulate fuel flow. 

Burners 
Burners come in many shapes, sizes, and materials. Burners range from aluminized steel at the low-end to cast brass and stainless steel on the high end. Low-end burners will typically last about three years under normal circumstances. Because the burner is inside the grill, it tends to get coated in burnt grease and can corrode quickly. Inspect and clean your burner regularly to avoid problems. If the burner is damaged or too heavily corroded, you will need to replace it. Get the same size and shape of the burner but consider purchasing one of a better quality metal if possible. 

Barrier or Radiant 
In between the burner and the cooking grate is a barrier, also called a radiant. It is supposed to absorb and release heat evenly to the cooking surface. The barrier protects the burners from drippings and creates a place for grease to collect and burn off. It may be constructed of lava rocks, ceramic briquettes, or metal plates. These need to be replaced periodically as they become crusted with burnt grease and food; this can eventually create an unpleasant flavor on foods. Porous lava rocks tend to need replacement more often. Metal plates can typically be cleaned and used for a longer time. Inspect your barrier. If it is broken up, heavily coated, or simply not creating a sufficient barrier, consider replacing it.

SOURCE: thespruceeats.com


Refrigerator Troubleshooting

Appliance does not operate. 
• Check that the plug is correctly connected and power switched on. 
• Check another appliance at the same outlet. 
• Check house fuse. 

Light not working. 
• The LED light cannot be serviced by the user.  
• Check refrigerator is turned on at the wall or at the isolating switch. 

Motor operates for long periods. 
• Minimize door openings to allow temperature to stabilize. 
• Check that cabinet is level and gasket seals are clean. 

Storage compartments too warm. 
• Minimize door openings to allow temperature to stabilize. 

Food freezing in the fridge compartment. 
• Move chill sensitive foods away from the center back of the shelves. 

Unfamiliar noises.  
• Cabinet not stable or level. 
• Freezer is defrosting. 

Ice maker sounds.  
• Normal ice maker operation.  

Condensation inside fridge compartment.  
• Minimize door openings. 
• Check that gasket is sitting flat and sealing tightly 
• Wipe dry. 

Automatic ice maker does not work.  
• Switch on ice maker. 
• Connect water supply. 
• Check water pressure. 
• Check water line for kinks/squashing. 
• Water filter may need replacing. 
• Remove ice storage bin, loosen cubes and remove clumped ice. 
• Replace ice storage bin. 

Ice cubes taste tainted.  
• Discard ice cubes and clean ice storage bin. 
• Wrap or cover strong smelling foods. 
• Replace filter cartridge. 

Wet ice / ice clumping.  
• Check water pressure. 
• Replace filter cartridge. 
• Gently tap ice to unstick or, if large clumps occur, empty ice bin and make new ice. 

Ice buildup inside freezer compartment.  
• Arrange items in freezer so door can close tightly. 
• Check and clean door gasket seal.



DCS Appliance Troubleshooting

DCS appliance problems

DCS appliance broken

DCS appliance issue

DCS appliance difficulty


Product Reviews:

I want to add my personal experience with my Fisher & Paykel DCS grill.
I want to add my personal experience with my Fisher & Paykel DCS grill. I bought this grill in over 7 years ago and use it often; probably more than most, sometimes 4 or 5 times a week during summers. Over time heat and food stuffs wore down the burners and the heat shields that hold the porcelain bars. Taking it apart to clean it last week I found cracks in the burners and a couple of the bars fell out and broke :(. I Emailed Fisher & Paykel support, and I have to say they were incredible at responding and standing behind their products. They are sending me new burners and heat shields, plus a pack of bars. I'm very excited I can refurbish my DCS grill instead of having to go and try to find a new grill in this very challenging COVID-19 time period. 5 Stars for Fisher & Paykel!
Published: March 29, 2021
Carl of Seattle, WA
Source: consumeraffairs.com

This is only the 2nd fridge I've ever personally bought and I am so ha
This is only the 2nd fridge I've ever personally bought and I am so happy with it. I don't know how DCS does it but our Freestanding or Built In refrigerator is so quiet. Our old fridge was such a nuisance in that regard.
Published: October 24, 2018
Beforavy from Dallas, TX
Source: appliancesconnection.com

We went into John's Appliance. While looking at appliances, we saw the
We went into John's Appliance. While looking at appliances, we saw the Fisher & Paykel brand. We purchased a stove, a hood and a dishwasher. We chose F&P because of the range. We got a propane range with the electric oven. We liked the way it was built and it had the flat-top grill to it. We're in the restaurant business and so we like that sort of thing. So far, I would recommend it.
Published: April 1, 2015
Sherri of New Smyrna Beach, FL
Source: consumeraffairs.com

We purchased a DCS 36" Built-in Gas grill. It arrived on a pallet with
We purchased a DCS 36" Built-in Gas grill. It arrived on a pallet with plenty of great packaging with no damage or missing parts. The installation instructions were clear and helped us to design our outdoor kitchen to accommodate it easily. We installed the grill without any problems and have used it for about three months. We have enjoyed every use. It heats evenly. The infrared burner and rotisserie make the best chicken! My only complaint would be that we purchased the grill cover and it has a tendency to blow off when the winds pick up.
Published: January 29, 2015
Tom of Broomfield, CO
Source: consumeraffairs.com

Top of the line, 6 burner DCS with smoker and infrared rotisserie, high end
Top of the line, 6 burner DCS with smoker and infrared rotisserie, high end stainless steel construction. Great product with warranty. A little pricey but you get what you pay for. Heavy gauge grates are awesome.
Published: December 26, 2018
Sandy of Saint Augustine, Florida
Source: consumeraffairs.com

Making lunches and dinners for my family ahead of time is much easier with
Making lunches and dinners for my family ahead of time is much easier with the huge amount of storage space in my new DCS Freestanding or Built In refrigerator. Being able to store all of these meals is super convenient!
Published: November 18, 2018
Scialicested from Arlington, TN
Source: appliancesconnection.com

Great fridge for our patio. Came quickly and well packaged. It does just wh
Great fridge for our patio. Came quickly and well packaged. It does just what we need it to!
Published: January 29, 2016
Ross Hadland from Virginia Beach, VA
Source: appliancesconnection.com

We bought this to add to our outdoor barbecue, it fits just right. It has g
We bought this to add to our outdoor barbecue, it fits just right. It has great storage space. Perfect for what we need.
Published: January 29, 2016
Patricia Talwanna from Rhinebeck, NY
Source: appliancesconnection.com

I paid top dollar for my Fisher Paykel DCS brand oven/range, refrigerator a
I paid top dollar for my Fisher Paykel DCS brand oven/range, refrigerator and dishwasher. They are beautiful stainless steel appliances and for the most part perform flawlessly. I had an issue with an oven tray and contacted their Customer Care hotline in New Zealand. They did an outstanding job handling my issue, and now I’m back to happily baking my multiple trays of holiday cookies! Kudos to the Paykel team for being so professional and responsive.
Published: December 4, 2018
Tim of Seattle, WA
Source: consumeraffairs.com

Saw this particular DCS refrigerator at a friend's house earlier this
Saw this particular DCS refrigerator at a friend's house earlier this year and really loved the All Refrigerator design. Fast forward a few months and we've been enjoying having our very own! Very spacious, would recommend.
Published: December 13, 2018
Himen1932 from Conroe, TX
Source: appliancesconnection.com

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