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DCS Appliances
DCS Appliances

DCS Appliance Repair

DCS embraces the outdoor lifestyle. A heritage founded in Surf City, Huntington Beach, California, quickly gathered popularity across the American continent.


Gas Grill Repair

Insufficient Fuel IN Propane Tank 
If your grill igniter is not working, there is a possibility of not having enough fuel or low fuel in the propane tank. Full LP tank allows sparks to come through the burner gas. So it is necessary to keep enough fuel in the propane tank. Now check your propane tank by following our below methods. 
Solutions: 
At first, have to inspect the propane tank from the gas hose.  
Also, turn the valve counterclockwise to open it. 
Now check the tank water there is enough fuel or not. But before, don’t forget to check the surface of the whole LP tank. 
For that, just rotate the tank and see if there is any damage or dents there. You should fill the tank unless repairing t it. If needed, replace the tank. 
Now connect the empty yank with a supply tank. Use connector hose in this case. 
Fill the tank up to 80%.  
Now screw the valve again tightly and connect the tank with the gas hose. If you take it hard, contact the local gas station.  

Gas Leaked or Low Gas Flow 
If the LP tank process does not work, it’s time to check the gas line. The ignite problem may occur if there is a leaking gas line in the appliances. Also, low gas flow leads to this problem. Now the questions how you can check them both process. Don’t worry. Just go through the following methods. 
Solutions: 
Take a match or lighter to check if the burner is getting normal gas flow.  
Now turn in the gas and put the flame on the burner.  
If the burner gets lights, it means there has normal gas flow. If the burner doesn’t light, check whether there is gas leaked. 
To do that, turn off all burners and open the gas lid. 
Also, turn off the valve.  
Now, take the soapy solution water and brush it on the gas line connections. 
Turn on the valve. If bubbles come, be sure that there is gas leaking. Here you have to repair or replace the leaked components. 
If bubbles do not come, it may be a clogged burner problem.  

Blocked Burner Tubes 
You should not avoid checking the burner if there is any clogged debris. Blocked burners will easily bring the ignition problem. Also, unbalanced burners connections cause this issue. Anyway, it needs to clean the burner correctly. We have described the methods. Here you go: 
Solutions: 
First of all, shut off the tank valve and remove Braze grill burner valves.  
Removed the flame tamers and cooking grates. Check if there is any corroded burner. If so, braze grill burner replacement process will work in this case. 
Now start cleaning. Take a stainless steel bristle grill brush and clean the debris from the outside surface first. 
Then, disconnect the tubes from the burner.  
Clean the inside of burner tubes properly. Use a long and stiff wire in this case. 
After cleaning, reassemble the burner correctly. If the process to not works, it’s time to check the regulator hose.  

Faulty Regulator 
If there is a problem with your blaze grill regulator, the igniter will stop working. Sometimes, the regulator hose is stuck closed and prevents emitting the gas to the burner. Only, gas grill regulator reset will relieve from faulty regulator problem. Here is the process described below: 
Solutions: 
At first, turn off all the burners. 
Open the gas grill. 
Now shut off the valve of the propane tank by turning it clockwise.  
Then, unscrew the regulator hose from the LP tank. 
This time turn all the valves in a high position. 
Leave this for about 5-10 minutes to clear the pressure from the gas line.  
Now turn off all control knobs. 
Re-connect the regular hose to the propane tank. 
Then, slowly open the LP tank valve. 
The regulator is being reset. Try lighting the burner with the lighter or match.  

Damaged Battery 
There may have a damaged battery if the problem is not solved after resetting the regulator. If your gas grill igniter not sparking, you have to go through Braze grill battery replacement procedures. Don’t get hassle. We have already described all methods to replace the igniter battery. 
Solutions: 
Start turning off all the control knobs and let the gas grill be cool for a while. 
Next, turn the valve clockwise on the propane tank to get it to shut off. 
Now, you may find a battery compartment on the side of the appliance. Turn counterclockwise the battery cover to remove it. 
Then, replace the old battery with the brand new one. 
Then, reconnect the battery cover and screw to clockwise. 

Defective Spark Module Or Insulator 
If there are cracked insulators in any igniter electrode, it limits the sparking of the burner. Ultimately burner fails to ignite the gas. Also, a defective spark module causes the same situation. You should measure the DC voltage between the electrode and the burner regularly. Have a look at the processes. 
Solutions: 
First of all, remove the battery cover. Also, remove the battery and mounting nut at the same time.  
Now disconnect the spark module and the wires. 
Then reconnect the battery and cover it with the battery cap again. 
Take a multimeter and touch one probe to the module spade.  
Besides, touch the other probe to the bare metal. 
If you don’t find any voltage there, replace the spark module. 
In the case of the damaged insulator, it would be better to replace it. For that, contact Braze grills customer service. 

Rained Igniter System 
If your gas grill igniter system has just rained, it prevents igniter electrodes from generating sparks. Anyway, dry out the igniter system by the below methods: 
Solutions: 
Before starting, turn off all the burners.  
Then take a clean, dry cloth. Start wiping from the igniter tip.  
Don’t forget to wipe out the wire to the back of the control panel.  
There may enter water into the battery compartment also. So, wipe the complete battery area properly. 
Also, dry out the cooking grates, flames temper, and burner tubes. 
Make sure there has no water in any compartment of the gas grill. 

SOURCE: fireplacehubs.com


Refrigerator Repair

For the home, kitchen and beyond, DCS manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of DCS appliance repair from experienced professionals, your local Appliance Helper can help.

THE REFRIGERATOR ISN’T COOLING OR IS TOO WARM 
• The recommended temperature for the refrigerator is 37°F and the freezer 0°F. But, if your refrigerator is located next to a heat source or in a room that’s warmer than usual, you may need to adjust the temps from the factory settings.  
• A setting that restricts cooling could have been accidentally turned or left on. For example, many refrigerators have a "Cooling On/Off" setting, a "Power Outage" setting that kicks in after a power outage or a "Showroom Mode" that will need to be turned off when you bring the refrigerator home. 
• There should be vents somewhere in your refrigerator that promote air flow from the freezer to the fridge and keep things cool. Make sure these aren’t blocked by food items. 

THE ICEMAKER ISN’T MAKING ENOUGH ICE 
• Sometimes an icemaker can get accidentally turned off. Turn it back on by turning the dial to "Ice Maker On" or moving the lever over the ice bin down. 
• Locate the water line behind the fridge. If it’s looped or kinked, straighten it to enhance water flow.  
• Double check that the refrigerator is connected to the water supply in the back of the fridge. If so, make sure all water shut-off valves are fully open. The main valve is usually located under the sink, in the cabinet next to the refrigerator or in the basement, while additional valves may exist in the tubing. 

EXCESS MOISTURE IN THE FRIDGE OR FROST IN THE FREEZER 
• Ensure door seals are making full contact with the refrigerator, so no humidity can sneak in. If they’re not, check that nothing is obstructing the door. 
• Sometimes food pieces and soil can accumulate on the door seals, so wipe these down with a simple cloth, water and soap. 
• An unlevel fridge can cause the doors to close improperly, letting humidity in. It can be unlevel if it wasn’t installed properly or the floor itself is unlevel, causing the fridge to lean. Use a level to measure from front to back and side to side, then adjust the leveling legs as necessary. 

THE WATER DISPENSER ISN’T WORKING PROPERLY 
• Make sure the fridge is connected to the water line properly. It should be located on the back of the fridge toward the bottom. Tighten it with a wrench if it’s already connected. 
• Remove the water filter and operate the dispenser. If water flow increases, the filter may have been clogged or installed incorrectly. 
• Flushing the water system forces air from the water line after the refrigerator has been installed or the water filter has been replaced. Use a sturdy container to press and hold the water dispenser pad for 5 seconds, then release it for 5 seconds. Repeat until water begins to flow. Continue pressing and releasing the dispenser pad (5 seconds on, 5 seconds off) until a total of 3 gallons (12 L) of water has been dispensed.



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Product Reviews:

We purchased a DCS 36" Built-in Gas grill. It arrived on a pallet with
We purchased a DCS 36" Built-in Gas grill. It arrived on a pallet with plenty of great packaging with no damage or missing parts. The installation instructions were clear and helped us to design our outdoor kitchen to accommodate it easily. We installed the grill without any problems and have used it for about three months. We have enjoyed every use. It heats evenly. The infrared burner and rotisserie make the best chicken! My only complaint would be that we purchased the grill cover and it has a tendency to blow off when the winds pick up.
Published: January 29, 2015
Tom of Broomfield, CO
Source: consumeraffairs.com

This is only the 2nd fridge I've ever personally bought and I am so ha
This is only the 2nd fridge I've ever personally bought and I am so happy with it. I don't know how DCS does it but our Freestanding or Built In refrigerator is so quiet. Our old fridge was such a nuisance in that regard.
Published: October 24, 2018
Beforavy from Dallas, TX
Source: appliancesconnection.com

Saw this particular DCS refrigerator at a friend's house earlier this
Saw this particular DCS refrigerator at a friend's house earlier this year and really loved the All Refrigerator design. Fast forward a few months and we've been enjoying having our very own! Very spacious, would recommend.
Published: December 13, 2018
Himen1932 from Conroe, TX
Source: appliancesconnection.com

Making lunches and dinners for my family ahead of time is much easier with
Making lunches and dinners for my family ahead of time is much easier with the huge amount of storage space in my new DCS Freestanding or Built In refrigerator. Being able to store all of these meals is super convenient!
Published: November 18, 2018
Scialicested from Arlington, TN
Source: appliancesconnection.com

We bought this to add to our outdoor barbecue, it fits just right. It has g
We bought this to add to our outdoor barbecue, it fits just right. It has great storage space. Perfect for what we need.
Published: January 29, 2016
Patricia Talwanna from Rhinebeck, NY
Source: appliancesconnection.com

I paid top dollar for my Fisher Paykel DCS brand oven/range, refrigerator a
I paid top dollar for my Fisher Paykel DCS brand oven/range, refrigerator and dishwasher. They are beautiful stainless steel appliances and for the most part perform flawlessly. I had an issue with an oven tray and contacted their Customer Care hotline in New Zealand. They did an outstanding job handling my issue, and now I’m back to happily baking my multiple trays of holiday cookies! Kudos to the Paykel team for being so professional and responsive.
Published: December 4, 2018
Tim of Seattle, WA
Source: consumeraffairs.com

We went into John's Appliance. While looking at appliances, we saw the
We went into John's Appliance. While looking at appliances, we saw the Fisher & Paykel brand. We purchased a stove, a hood and a dishwasher. We chose F&P because of the range. We got a propane range with the electric oven. We liked the way it was built and it had the flat-top grill to it. We're in the restaurant business and so we like that sort of thing. So far, I would recommend it.
Published: April 1, 2015
Sherri of New Smyrna Beach, FL
Source: consumeraffairs.com

Top of the line, 6 burner DCS with smoker and infrared rotisserie, high end
Top of the line, 6 burner DCS with smoker and infrared rotisserie, high end stainless steel construction. Great product with warranty. A little pricey but you get what you pay for. Heavy gauge grates are awesome.
Published: December 26, 2018
Sandy of Saint Augustine, Florida
Source: consumeraffairs.com

I want to add my personal experience with my Fisher & Paykel DCS grill.
I want to add my personal experience with my Fisher & Paykel DCS grill. I bought this grill in over 7 years ago and use it often; probably more than most, sometimes 4 or 5 times a week during summers. Over time heat and food stuffs wore down the burners and the heat shields that hold the porcelain bars. Taking it apart to clean it last week I found cracks in the burners and a couple of the bars fell out and broke :(. I Emailed Fisher & Paykel support, and I have to say they were incredible at responding and standing behind their products. They are sending me new burners and heat shields, plus a pack of bars. I'm very excited I can refurbish my DCS grill instead of having to go and try to find a new grill in this very challenging COVID-19 time period. 5 Stars for Fisher & Paykel!
Published: March 29, 2021
Carl of Seattle, WA
Source: consumeraffairs.com

Great fridge for our patio. Came quickly and well packaged. It does just wh
Great fridge for our patio. Came quickly and well packaged. It does just what we need it to!
Published: January 29, 2016
Ross Hadland from Virginia Beach, VA
Source: appliancesconnection.com

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