After purchasing a competitors washer and dryer with problems (two washers leaked and we found out that the manufacturer had a repair kit in place) I chose to switch to your appliances. They were less costly than the original purchase and to date Im in love with their performance. I have recommended them to others who were in need of new ones and suggested that they stay away from the other brand.

My current FP washer is about two years old. I have replaced the control panel twice and the pump once. The most recent time was last week. Now the washer is not working again. It is completely dead. I contacted the repairman who fixed the machine the first time, but he has not returned my call. Please help.

Worked perfectly from the day it was installed. Works better than the conventional dishwasher at home. Very, very pleased.

In a store at Tri-City Fair, I was going around, looking for a washing machine and my husband had heard a little bit about Fisher and Paykel. He said, “You know, maybe we should look at this.” So I started looking those up and we went to a store that carried them here in Salem. I had one set of washer and dryer, and then I have replaced the washer as my previous one went. It was just around 5 years. I think it was the motherboard. I wasn’t crazy about that, but I like the product…how it spins (high speed). I also like the fact that it can be on top loading and the amount of water it extracts from the clothes so it takes less drying time if I use my dryer. It’s a little loud, but I have it in my basement so it’s no problem and I don’t have to worry about water spill… Only a couple of times that I had water come over and I think it was because I had something in there. It’s fine, I like it. I’d say they’re better compared to other models I had before them. I’d recommend it to a friend.

We received a new dishwasher because there was a problem with the old machine. We had our machine for 6 or 7 years. We like Fisher & Paykel because of the two drawer dishwasher. We dont have to bend down to put the dishes and it was convenient for us.

This dishwasher is built very well and can hold a lot of stuff. It’s very quiet and washes very well. I’ve had 3 other brands of dishwashers and this by far is the best one.

Ive had a Fisher & Paykel for ten years. I bought a a two-drawer dishwasher because I wanted the drawers. Its convenient to use and very quiet. We have recommended it to friends.

I have a Fisher Paykel drawer dishwasher and it was the best home purchase I have made to date. To be able to wash a large loan of dishes or a small load with the bottom drawer is truly a especially since I have small children. Thank you so very much Fisher Paykel for getting it right!!!

I am an electrician and I see Fisher & Paykel appliance in some of our custom houses. I’ve seen them in the kitchens so I thought it must be good if these people are spending a ton of money on this house. It must be a good refrigerator. I have purchased one Fisher & Paykel refrigerator that’s in my house. They’re nice, clean-looking products and reliable, as far as I can tell so far. It’s a cabinet depth refrigerator, but I was very surprised at how much we can fit in there. It was a perfect fit! The temperature is always steady.

I went to the appliance store called Melzen’s Appliance at Glastonbury and they informed me about Fisher & Paykel. Never heard of it before. It was one of the most expensive refrigerators I’ve ever bought in my life - it was $1600. I’m married for 35 years and I’ve had refrigerators before this. I was shocked at the price but had to buy it because of the size (it had to fit into a specific area). I also wanted a stainless and a refrigerator on top. It had so many of the things I wanted. It was delivered November of 2012.I love the F&P refrigerator except I do have an issue with it that I did go back to the appliance store to tell them that when I opened up the door, something came flying out of the refrigerator. I told them, “Look at this piece, what do I do.” The guy looked at it and said, “Oh that just goes underneath the door of the refrigerator, just glue it.” I said, “Glue it? You know this refrigerator is only 6 months old - really?” He goes, “Yeah, there’s nothing wrong with your refrigerator right?” I said, “Correct” “So well, just glue it. It’s fine. Because if I send out a repair man, that’s what they’re going to do and they’re gonna charge you.” So I still have the piece here and it doesn’t impede or impact what’s going on with the refrigerator. I haven’t glued it yet because I’m having a hard time thinking that I have to glue this on my new refrigerator.I like the performance. I’m satisfied, though I’m not happy that a piece flew out on me.

We have had our Fisher & Paykel dryer for a little over two years. At the end of the first year, there was a problem with the door. Fortunately, it was still under warranty and was replaced. However, at the end of the second year, the sensor did not work. The dryer would spin continuously without any heat. At the end of the cycle, the dryer would rotate for several minutes in the locked position and we could not open it. We had contacted Fisher & Paykel to find out what the problem was, and they suggested that we call a technician. We contacted an authorized technician, who said that the door was broken. As the part being replaced was under warranty within the year, I asked that he contact Fisher & Paykel regarding warranty for that part. He called, was placed on hold, and then was disconnected. Since he had to go to another appointment, I said that I would contact Fisher & Paykel directly. Fisher & Paykel asked that I submit invoices for the purchase and the technicians notes, which I did. They then informed me that it is not their policy to reimburse for payments! My response to them was, How was I to submit the technicians notes without payment? They apologized that they were sorry I did not know the process. How would a consumer know what their process was without being told, either by their authorized service rep or their customer service? I was not advised of my rights or their process, and as a result, I am now out of pocket for around $300 for a dryer that is only a little over two years old. I have had Maytag and Whirlpool washers and dryers for 30 years, and not once did I have to call for service. This product is a lemon. I have given this feedback to Fisher & Paykel and am in the market for a new dryer. It would be less expensive to purchase another dryer, a different brand, than to continue with any further repairs down the road.

We bought a Fisher and Paykel washer and dryer in Nov. 2005 with the extended warranty from Lowes. After one year I had to have the water pump replaced. After two years I had the pump clog. I have had clothes torn. I had to have repairman come out-total on that visit took two weeks to repair. Now we have a loud noise with the washer. Each year there has been a problem with the washer-now we go onto the dryer. The control panel goes in and out; now have a very loud noise. It doesnt always dry the clothes. The lint screens are torn, which allows the lint to go behind the lint panel and causes the dryer to turn off if there is too much in there. It clogs the whole thing; of course we once again have the repairman on his way, which he thinks it is the bearings or the pulleys in the dryer. I wonder what that is going to cost. Needless to say, we will most likely not have the dryer repaired. We will have to purchase another washer and dryer. I’m so tired of the whole mess. We will never buy a Fisher and Paykel. When you talk with customer service it is like speaking to the wall. There’s no help whatsoever. This company does not stand behind their products. It’s good money just thrown away!

I bought a fridge with 2+3 years warranty. After 1 month of warranty expired. Fridges computer and defrost heater are gone. It cost me almost $500. It was very challenging for Fisher Paykels customer service to talk with them. They said we will get back to you and they never do. I had to call them again and spend so much time on the phone and they dont really care. I never and NEVER buy any Fisher and Paykel product again. My previous fridge was Fujitsu and lasted 20 years without any problem.

From the day I purchased my washer, it has been the worst appliance that I have ever owned. It broke within the first week. It was still under warranty for 2 more repairs, not out of warranty. It has broken 2 more times. Its going in the trash!

Five and a half years ago, I purchased a Fisher Paykel Aerotech oven from Lowes. This evening, I cooked a pizza on the Aero Pastry setting per the oven manual. I turned it off and my family sat down to eat. We finished eating and were getting ready to go to the pool when my husband decided it was too late and we would stay home instead. Lucky for us because when he looked at the oven, he noticed flames on the inside of the inner cover shooting out. He ran downstairs and turned off the breaker and I threw baking soda on them. After the oven cooled, he took off the back plate and the heating element was cracked and melted. If we had left and not looked inside the oven, we would have come home to find our dog dead and everything we owned gone. No, Im not happy at all.

2 years old and one week out of warranty the Dishwasher require the entire front control system replaced. 3 years old and flood alert E6. Technician came - $153 for the repair the first time it is used E6 error. Now 3 weeks on still not fixed - no parts.

I had to book for a service to my dishwasher. Booked online, confirmed appointment, technician never showed up. Called their 800 number and have been called back from Queensland (Australia). Still dont have another appointment, it is a complete waste of time. Never again with them.

We purchased a top load washer/dryer set in July 2009. By November 2010, the heating element in the dryer broker and the lint trap was clogged, meaning the dryer was not producing any heat to dry clothes. We had it serviced at that time, replacing the heating element and removing the lint trap to clean it, and now in January 2012, the link trap is clogged again.Also, almost immediately after purchase, the washing machine started leaking whenever a load was more than half full. Additionally, the washer began to (and still) stop wash cycles regularly because the load is not balanced. Sometimes, a wash cycle will stop up to 10 times before it finally runs through, taking almost a full day to wash one load of sheets/blankets. Also, in January 2012, we noticed that the top part of the plastic basket in the washer has begun to shred and tear. We are now weighing the choice of having a repair man out to fix it or not sink any more money into a machine were so unhappy with.We have been extremely disappointed with this set. We purchased this make and model when we built our new home because we wanted a modern, efficient washer/dryer. What we got was almost three years of headaches, service calls, and wasted water and electric.

We purchased our Fisher & Paykel set in 2005. We purchased the washer first as our GE model took a dive after 12 years of faithful, service-free service. The dryer caved about 5 months later and we replaced with the Fisher & Paykel ECOSMART for $825!!! Now, we are usually not people to splurge on this stuff. Our GEs did great so we took some convincing to upgrade, but we did. In hindsight, I should have taken the $400 GE and 12 more years of service-free service over the FP. Our first service call was in 2008 because the bearings went. We had 2 more service calls to replace those again and again since then along with a service call for a vent issue, a heating issue and now a fan issue. 5 calls in 8 years at $75 a pop PLUS parts, todays call was $200 total!!! This dryer has cost us close to $2,000 in 8 years...no dryer is worth that when it comes with problems, service calls, replacement parts, and a not-so friendly customer service person who my husband just hung up with. DO NOT BUY ONE!!!!

I was hesitant to buy a Fisher&Paykel refrigerator; I did not know the brand at all. But with the existing dimensions I had to work with, this was the only brand that would fit. I have been pleasantly surprised. Runs great so far, plenty of room, looks sleek and elegant, and my electric is down by 1/3!! I have only had it for six months, but so far so good.

I looked up Fisher and Paykel online. I purchased from them because they offered two-drawer dishwasher and I have read some good reviews. I needed a new dishwasher with two drawers so I can open it all the way and get more things into it. I would definitely recommend Fisher and Paykel to my friends.

I love the Fisher and Paykel two-drawer dishwasher. Its different from a regular one. I love the fact that I dont have to unload one and I could still wash dishes in the other one. Its really nice.

About the washer, dryer, and dishwasher.The washer has done great. The dryer is constantly broken. The dishwasher simply does not clean dishes well at all. Ive had Kenmore and Maytag and would recommend either over these worthless, expensive pieces of junk. The dryer heating element has burned out six times or more. Clearly, there is some defect that should warrant a recall. Dishes have to be pretty much washed by hand before putting them in the dishwasher. It is worthless.

I bought a $2500 gas range and it was broken as soon as I took it out of the box. When I turned on the oven, the fan failure light came on, so I couldnt use it. I contacted them and two weeks later, a repair technician showed up. He had to order new parts and two weeks later, he installed them, so I could finally use the oven. Once I was able to use the oven, I discovered that the fan that cools the outside of the oven was extremely noisy and vibrated the whole appliance. I contacted them again and a month later, he showed up with a new fan. He installed the new fan and it didnt make a difference. By this time, I had also discovered that even though I set the oven at 200 degrees, the lowest temperature I could get in the oven was 325. Five months later, he came back with special tape to put around the noisy fan which made a difference. Although it is still a little noisy, I can live with it compared to the racket it was making before. He also brought a new thermostat and spent hours installing that. It didnt fit, so the oven knob doesnt fit on right, I have to leave the escucheon off to put the knob on. I cant light the oven with the knob on. I have to turn to the desired temperature, pull off the knob, stick my finger in the hole and press the thing in to get the oven to light. It still didnt fix the problem with the oven and now three of the burners dont work. I bought this stove in September 2010. Its now December 2011 and the problems keep getting worse. All of the delays are either from their representative not getting back to the repairman, or the parts being back ordered for months at a time. This is the worst appliance I have ever owned and I would not recommend this brand to anyone - the oven doesnt work properly; only two out of five burners work and repairs have been dragged out for fifteen months.

We wanted to switch from a conventional dishwasher to a drawer type. We’re both getting older and decided we didn’t want to bend down to the floor anymore and so we decided we would go with this, and Fisher & Paykel essentially had a good reputation. We thought we’d try them and we’re pleased. We’ve had it since we moved into a new condominium at the end of June and it’s the Tall DishDrawer. It works very well. I am getting the cleanest, clearest glasses I’ve ever seen come out of a dishwasher. I like the way the inside of the dishwasher is set up because I like the fold down, fold up racks for the glassware which comes in very handy for various sizes. There are a number of clips for putting in very sharp long knives. As a cook, you use very long chef knives. In a regular dishwasher, you can’t really put them in. So I thought that was an excellent feature. Also the cutlery container is very nicely designed so that you can put all of your sharp steak knives point down. It is an exceptionally clean looking and clean staying dishwasher. The entire inside of the dishwasher is stainless steel. It’s really a dream to use. I recommend it to everybody.

We purchased a washer and dryer from Fisher & Paykel. My brother-in-law and sister-in-law have the dish washer. We knew they were much more quality products, so thats why we decided to try them. When we first got them, the washer did not work from the day we got it. But they came and fixed that. They came and replaced it right away. I would definitely recommend them.

Fisher Paykel is the only dishwasher that provides a double draw and this is the only reason it’s still on the market. You will be changing a motor/rotor every 18 months. The cost of the motor is 100.00 dollars and installation is 290.00. Fisher Paykel will recommend Dial An Appliance if you live in Brooklyn or Queens. They take 250.00 to put the motor in and it’s a 10 min job, but you’ll have no choice. I loved the double draw so within a 10 year period I had to buy and fix 3 dishwashers. Finally said, No more.. I just purchased a KitchenAid and hope to have it longer. If you purchase this dishwasher your first repair will be within the first year. Guaranteed!

I needed a new refrigerator because my old one is 24 years old and had a leak so I purchased the Fisher & Paykel especially because it fits the area of the space in my apartment. It has a counter depth that when you add the door and the handle, it would fit the wall deck that it needed to fit. I was happy that I was able to get a French door which is what I really wanted. Compared to my old ref, it got a water feature which I never had before which is nice. Im kind of disappointed that the ice makers not on the outside. The water for the ice seems to go outside the ice tray and then it gets stuck. Its hard to move it out, to pull it back or push it back so I was taking ice away from the sides. I dont know if that just happens to be but somehow the drawer part was installed for some reason because it doesnt seem like its lopsided or anything like that. Ill explore it again and see what would happen when I turn it all back on again.I would recommend Fisher & Paykel to others. I had mentioned it to some people already because I had a neighbor who happened to pass by after they installed it and the blinds were up and said Ooh, French door and its fixed. So I told her what it was.

My old refrigerator was failing. I had a refrigerator Sub-Zero that was built in so I started shopping for something that would fit and I went to Fisher&Paykel’s website trying to look for something similar in size and that was one of the ones I felt would fit my area better. Ive never heard of Fisher & Paykel before but I have a nephew that did and lives close to me. I knew he sells appliances so I contacted him. He told me that he had been selling appliances for over 10 years and he was very satisfied with Fisher & Paykel so I purchased my refrigerator from them. I like the arrangement and I like the stainless steel that they put on the exterior because I find its easy to clean. It’s a great product.

Purchased appliances (Dishwasher/Clothes Washer/Dryer) 8 years ago. Dishwasher still works well (fingers crossed) but both Clothes Washer & Dryer cratered in the last few months. Heating element and bearing both wore out in the dryer (600 C$ to repair) and the transmission broke down in the washer replacement part for our model no longer available so will have to get a new washer (wont be a Fisher Paykel). Previously had domestic appliances for 25 years which worked equally as well without requiring so much as a service call. No more Fisher Paykel for me.

I absolutely hated the Maxima Maytag set that I had gotten and had been a Maytag person for about 30 years. I actually got rid of it, a very recent purchase of a Maytag frontloading set, because I didn’t like them at all and I like this Fisher & Paykel top loading set a lot. I love it! I’m really pleased with the purchase. It’s much more efficient. It’s easy, easy, easy, easy to use, not complicated at all. I like the fact that it’s simple and that it doesn’t have a lot of extras that I don’t need and would never use. But actually, even as it is, it has more than I use now, but it’s good. Space-wise, it’s not as deep, which is great, because in my case, I was kind of surprised by the depth of the front loader and it was inconvenient because it got in our way. So that was another reason why I got rid of the other one. And I’d only had the other set for a year.There’s two comments that I’d like to make with this F&P set… First thing is that I’m unhappy not being able to soak clothes because that’s a nuisance. I’m used to old top loaders where you could fill up the tub, put some bleach in there and soak it overnight, and you can’t do that with this. And unless there’s a way that I can be taught how to do it, I actually called the main headquarters and they simply said it wasn’t possible. Secondly, I’m not sure if it’s what I’ve been using for laundry soap, but it seems like things are a little dingier than they used to be. I’m not sure. I think that might be the soap that I’m using. It’s the whites aren’t getting as white as I’m used to. But I don’t think that’s the washing machine; I think that’s my products. The cleaning products that I use, I’ve always made my own, and I’ve never had a problem with things getting completely clean before and it seems like maybe there’s a residue because they’re not using as much water. And so, I changed back to the high efficiency stuff and everything seems just fine, but it’s a lot more expensive than what I do. Overall, it’s a great machine!

Fisher & Paykel EcoSmart GWL15 has cost a lot of money in repairs over the couple of years Ive owned it (on my 3rd agitator). The final straw is today, when we came home from a vacation with many loads of wash to do and the control panel is beeping, completely broken and not working! I am so frustrated! Do not buy Fisher & Paykel if you want a maintenance-free trustworthy washer! It has been very costly to replace 3 agitators and probably now, a control board! Totally unreliable! I will never buy this brand again!

I’m pissed off because the dryer was about four years old and I had to have it worked on about three times and ended up throwing it away. On the top load, the plastic parts just broke and the door wouldn’t come up and jammed. It got brittle and broke out. I spent about $900 for this dryer. Right at four years and it just fell apart. The bearings went out about two times. And one of the switches went out. And the door got misaligned. The parts must have been breaking then and so it caught and bent the door. I loved that dryer but I had to get a front load. The top load was more convenient for me. I am not satisfied because of the parts. They need to change the parts. The hard plastic parts dry out and become brittle when it gets heated enough and the bearings they use on there should be linear bearings as they are much smoother rolling and quieter bearings. I could have gone and got another type of dryer than go back to Fisher & Paykel, but I went back to Fisher & Paykel because that’s what I believe in and I got the service out of it, but, if I have another disappointment, they won’t get anything else from me again

This is a follow-up to the review I wrote on 6-15-13. I sent F&P (Lisette **) an email early, early Saturday morning, like 4:00 a.m. her time. I received an out-of-office reply that she would be out of the office for a couple of more days, so I wasnt hopeful that I would hear back soon. BUT GUESS WHAT? She emailed me back at 5:30 a.m. her time - just 90 minutes later - letting me know that she has asked someone to call me and get things going, and that it would be covered under warranty. One hour later someone from F&Ps NEW ZEALAND office called and got things set up for us! And it is now Monday morning and the service guy is here fixing the washer. So that is indeed terrific service again from F&P that we have received on a machine that has had several service calls. It is outside of the warranty period, but I am glad that they are standing by their product since there were obviously some design problems with the F&P washers that Lowes pushed in 2008 and 2009. Thanks Lisette and F&P!!!

A Fisher and Paykel technician came to my home to replace rear wheels of my refrigerator. Somehow he broke the coolant chamber that released gas and liquid anti freeze. He became irate loudly swearing. He informed me that my refrigerator would be replaced. That was on Tuesday the 23 June. I have not received a replacement and have been told that I would be paid what I paid for the refrigerator when the damaged one is picked up. I am a senior citizen with limited income and cannot afford to pay what it now cost. I feel that I am made to suffer for the technicians incompetence. I need someone to advocate for me please.

My washer went out and the guy that came to repair it recommended Fisher & Paykel. Its easy to use. It dont breakdown easily.

This is our 2nd DishDrawer Dishwasher from Fisher Paykel, and it works great. Smooth, quiet operation where you dont even know its on. Dishes come out clean with no problems. This is one of two dishwashers in our house and it is used for smaller loads or overfill from our main dishwasher. Easy self-installation. Would recommend it to anyone. Received an additional 2 years parts and labor warranty from Fisher Paykel as a promotion for a total of 3 years.

Love our new oven. Works better than other top of the line competitors. Looks sleek too! Best appliance purchase in our new kitchen.

I bought a Fisher & Paykel range on 11/9/11. It was delivered on 12/7/11. I moved into the house on 12/12/11. I had a spill over during the first week. The two front burners allowed spill to go into the mechanism, the orifice and into the burner. I am not happy with the design and feel that it is a design flaw. I have had over 50 years of experience with ranges and have never seen one like that that does not allow for cleaning. I contacted Big 1 for resolution. They sent a service technician who stated that the burner needed to be replaced. After he left, the center burner would not light at all and the two front burners tried to ignite no matter which burner I tried to turn on.

When we moved into our new home in May of 2008, we had to leave behind our dryer. As wed had good luck with a Fisher & Paykel washer, we just assumed that a DE09 dryer would be a natural conclusion. What a mistake! It has been a lemon since the day we put it in the basement. It constantly turns off during a dry cycle and takes forever (when it decides to actually run) to dry a load of clothes. Were not talking a large load either. We are vigilant about keeping the vents cleaned out, even going so far as taking the tube from the wall and cleaning it out from both the outside vent and the inside vent. Nothing does any good. It still shuts off randomly at will. I can guarantee that my next dryer purchase, as soon as it can happen, wont be a Fisher & Paykel. Id have better luck just tossing the clothes on the driveway and hoping the sun does the job.

I recently purchased a Fisher & Paykel DishDrawer via the internet. It was delivered via a special trucking company. I paid an additional sum of money for it to be delivered by a special trucking company, unpacked from the box, brought into my kitchen and inspected (as opposed to the unit being drop shipped to my front yard). It arrived in perfect condition. I hired a licensed plumber to install it. While installing the unit, the plumber reported the kick-plate was missing. Then I noticed there were small cracks/marks in the cutlery bins - an obvious product defect. After running the top drawer of the DishDrawer, water started profusely leaking from the bottom of DishDrawer’s top drawer. I had the plumber return to check all the connections, which he confirmed were connected tightly and properly. The leak was coming from the DishDrawer, not from the connections. I called Fisher & Paykel’s customer care and was told that since I purchased my DishDrawer via the internet, they would not honor my warranty! They said the trucking company was responsible for the missing parts and damage (leaking issue). After holding on the phone for 3 hours, I was transferred to the USA supervisor Paul who said if/when an authorized service technician inspects the leaking issue and determines that it is unrelated to delivery, Fisher & Paykel would honor my warranty. Then Paul insisted that I send him a photo of the cracked cutlery bins before even considering replacing them. I emailed him a photo of the damage two days ago and there’s still no response. He said the kick-plate was already being sent to me (but nothing was received yet). I then had a local authorized service technician come to look at the dish and he determined that the leaking was totally unrelated to the delivery of the unit, but it was instead a product defect and that it should be covered under the 100% manufacturer’s warranty. He advised Fisher & Paykel of this. That was two days ago. Today, Fisher & Paykel told the service technician that they are still having issues with honoring my warranty due to the purchase being via the internet. Fisher & Paykel has confirmed that the unit is a genuine Fisher & Paykel unit and the serial number was accepted upon registration, but Fisher & Paykel claims that any internet purchases are questionable and Fisher & Paykel to this date has refused to honor my warranty. I tried to call the USA supervisor Paul this morning and was told he was on the telephone and would return my call in 5 to 10 minutes. That was three hours ago and there’s still no phone call! I am frustrated and very angry. How could Fisher & Paykel refuse to honor the warranty on their unit after confirming the problem is a product defect? They call their customer service line customer care - what care are they speaking of? There is no care whatsoever! They are the absolute worst when it comes to customer service. If Fisher & Paykel refuses to honor my warranty, I plan on reporting them to every possible consumer complaint agency and will seek additional remedies to the full extent of the law.

I bought a Fisher & Paykel dishwasher and refrigerator quite some time ago. After 3 or 4 years, the dishwasher was deemed beyond repair so we had to buy a new one. The loading on the new dishwasher is worse than the previous one and neither one of them were very good. We have a very narrow kitchen and the fact that these are drawers rather than the drop down door is very helpful and thats why we tolerate the other shortcomings or things that have changed. The machine is so complicated that it doesnt run well and it cant be fixed when it breaks.

Fisher & Paykel wall mounted dryer has for the past 2 years been shredding the lining inside the dryer drum so much its now back to the bare beginnings. F & P have told me to contact their service about purchasing/replacing the drum. Not a very helpful reply and at this point I would never buy or recommend F& P, in fact I would advise against.

Fisher Paykel would not replace a part that is needed for a fridge that is 4 years old! I have a warranty company that will fix it and Fisher Paykel refuse to send the part over to me. Also, this fridge does not hold its temperature. You need to keep a thermometer inside at all times. Customer Service is appalling and rude and would not send the part to me for my warranty company to fix. This is the worst product I have ever purchased!

The worst I ever had! If you need to deal with F&P at Botany, 78 Springs Road RUN!! To replace the faulty draws I have to take 4 days off work!! After waiting the whole day it for delivery, it was delivered 4:45 pm and left downstairs cause the delivery company, (which it seems to be separate to company that installs - very efficient) didnt know it needs to go to the 2nd floor (and no one asked - great communication NOT).Second time 2 guys got it upstairs and then I had to book a technician to install - No follow up service, and the guys that bring the dishwasher dont tell you anything about it. When I called to book the technician, I explicitly asked if the old dishwasher will be picked up on the same day and I was reassured it will, but guess what it wasnt! And now I need to take another day off for it to be picked up! In addition to this, the supervisor I talked to was rude and refused to put me to her manager, she just hang the phone me! So GOOD LUCK dealing with F&P.

About 15 years ago, I bought a washer and dryer. Id been looking at a different brand but I tried the Fisher & Paykel. I thoroughly enjoyed it for 15 years. Back in January I had to give up that set and bought a brand new set of Fisher & Paykel. I am totally dissatisfied with the two new units. The washing machine ties the clothes in knots and its very hard on them. Its only been in use now for a little over a month and the dryer drum is already starting to make some noises.

I am seeing a recurring theme about the drain pump failures. In my case, the drain pump has now failed 2 times on my GWL11US washer. The first one was leaking all over the floor. After purchasing the second, it was better but still, the floor would get wet under the washer. Not to mention, it took about a month to get a replacement (backorder). I purchased a plastic pan to place under the washer to keep this appliance from ruining my floor. The other day, the windings on the pump motor shorted out, stunk up the whole house and the motor control board just shut down in the middle of the wash.In my opinion, both of these F&P appliances are the poorest excuse for a washer/dryer I have ever seen. The plastic lid on the washer has cracked and the overlays for the operational buttons (keyboard) have many cracks around them also. Had the design engineers put some thought into the control board, they could have planned in some short circuit protection for the control module, so it could survive a shorted load of the pump motor. Or was it planned that way to make more money? This is the first and last F&P product I will ever buy.

We bought Fisher Paykel washer last year and I cant say enough good things about it so when our Maytag drier broke I bought the Fisher Paykal drier that matched the washer even though the salesman recommended another brand. Ive given the drier several months and I still hate it. The worst problem is that the auto dry function does not work. The clothes consistently come out over dried. In fact Im surprised my bedspread didnt catch on fire in the drier. When I removed it (because I felt it had been in the drier too long) the panel still said it was damp but it was so cooked that it was completely puckered up and crisp in places. I had to replace it. Clothes still have lint all over them and I hate the fact that the timer can only be set for predetermined amounts of time and that I have to wait for the lid to unlock every time I want to open the lid. It’s a bad design flaw! I wish I could replace it but it seems Im stuck with it now. All I can do is to warn others.

Its quiet, it cleans the dishes, it does its job. Its lost its WOW factor on looks. The New Dish Drawer is plain, boring, no style, no elegance, not like my previous Fisher and Paykel Dish Drawer.

We bought a motorhome and our Fisher & Paykel dishwasher drawer was part of the package. It is astounding compared to the ones we previously owned. However it was a little hard to get used to because it’s probably a low end model. It doesnt have any lights on it anywhere, it just beeps, and it wasnt working when we first got moved in but they had somebody come out and fix it and the customer service was incredible. My sister-in-law actually has the double drawer model and when she found out I had one she said, “Oh, you will love every bit about it. It’s just incredible!” Not only is it easy and efficient being in a drawer like that, it does consume less water, it’s quiet. We’re very happy with it and we would highly recommend it to anybody.

The washer is quiet and convenient. We are able to run two loads at the same time, but with different cycles. The drawers are great also because we can do smaller loads of dishes and while one drawer is running we can fill the other. Another great feature is the stainless steal finish - it doesnt mark. You can literally rub your hands all over it and it wont mark. Friends of ours have a Bosch - nice washer but it always looks dirty because of fingerprints all over it. (They have kids.) My parents also have a Bosch and they have to clean it once per week or so. Our unit is DD24DDFX7. Highly recommended!

I purchased a FP washer & dryer in 2008 with good recommendations. What a disappointment! Noisy, noisy, noisy. Im embarrassed when we have company and they ask, Whats that noise? I am embarrassed to say its brand name. This is supposed to be a good washer and dryer. The washer is off balance with every load of sheets I wash and plenty of other loads.What an inconvenience to constantly try to re-balance the loads. Also, the design of the dispensers is awful. I have to take them apart and clean them because disgusting black stuff is lurking under the covers. The dryer takes so long to dry. The lint bucket is emptied after each load but about monthly, my husband has to take the lint filter assembly apart to clean the internal parts or the sensor gets covered and the dryer works even longer.Ive been using automatic washers and dryers for 42 years and have never been more dissatisfied. I will never recommend FP to anyone, in fact, my recommendation for an FP product would be to stay away!

F&P product quality has bottomed out. Our first set of Fisher & Paykel washer and dryer worked very well. We sold them with the house in FL. We relocated to TN and purchased the newer model washer and dryer, and sorry to say, will never purchase another F&P product again. The DEGX1 dryer has broken down multiple times (no heat or taking hours to dry a load of clothes). The lint trap is extremely inefficient. We have had to repair the dryer and put out money when we could barely buy food. The washer that we purchased at the same time does not effectively wash clothes and they have to be rewashed. We are so disappointed and angry that we put so much money. Talk about sorry workmanship!

I have been begging my husband to replace our 3-and-1/2-year-old washer and dryer. The top loading HE washer ties my clothes in knots, stretches them out and pretty much ruins them. It also needs the load rebalanced; sometimes up to 5 times in a wash cycle. The dryer keeps overheating, and I have to tip the dryer up to squeeze my hand under the bottom to hit the darn reset button all the time. Now, the dryer is squeaking and super annoying. My husband is now ready to buy another dryer and let me tell you, it wont be a Fisher Paykel. I just need to work on getting him to throw out the horrible washer.

I have a dishwasher which is over 20 years old. I paid $142 for technician to come out & he didnt have parts so no repair done on that day. Waited a couple of weeks for parts. Technician returned & broke insert handle while taking off this part. Technician told me as dishwasher was old, it fell to bits but I wouldnt have to pay for these extra parts. I then heard nothing from F&P re further repair, emailed twice, called twice & I finally got a response & was told that F&P had parts but I had to pay for part technician broke.I called Consumer Affairs & they advised that under section 60 F&P could not charge me for extra parts. Bob ** from F&P called today & advised that F&P are not liable & unless I paid, they would not fix my dishwasher. I asked for a refund of initial service fee & was told this would not occur, but they were willing to sell me a new dishwasher & take $142 off cost. I now have to pay an extra $95.49 for extra parts. I would not recommend their service and will not buy an F&P product again, as they are not willing to stand by their products no matter how old they are.

The Fisher & Paykel refrigerator works okay. So far, so good. It looks like it’s efficiently organized, attractive and fits right into our particular size needs.

After saving for a few years we purchased a DCS duel fuel range model Rds366ss. The stove was $5695, the vented hood was another $1295 and the back panel and shelf kit was another $395. Since purchased, the oven would heat higher than the required temp and after several tech visits with no results, we decided to live with it, adjusting the temp as we cooked. Then after a couple of years I had to repair all six of the spark igniters. Now after nine years, the stove has quit working altogether and after another tech visit we were told the oven thermostat had failed and needed a new one, part#210766. Calling DCS customer care for a replacement we were told the part was no longer available and there were no replacement parts for it. After checking many websites we found that the part was indeed obsolete with no substitute parts that would work in its place.Calling DCS back and speaking with a customer service tech we were told that maybe the part could be found used online. Another option was maybe we should consider buying another stove! Are you kidding me. After spending all this money on a stove we thought would last at least twenty years, were told we should think about buying a new stove after only nine years. We are so mad at ourselves for not researching this stove before purchasing it and now after reading nothing but negative reviews for the products made by Fisher-Paykel. We are stunned that a huge company like this can getaway with this consumer robbery. Wish there was some way to warn people about buying from this company and its total disregard for customer satisfaction.

I would never recommend their high-end dishwashers. They only work on the heavy energy cycle and something is messed up with our computer. It cleans sometimes and not on other times. For two years wed had an authorized service provider come look at it, but Fisher & Paykel doesnt believe us. They said they called the provider and that we have only had it looked at once. They are being cheap and dont want to help. It was a very expensive washer, so you would think they would replace it if it only works half the time. They have a very rude customer service tone.

I purchased an FP washing machine in 2008. I was assured of the quality and low maintenance of this washer. Fortunately, I had the factory warranty and then the extended warranty and I have needed every bit of it. This washer is simply a piece of metal junk. I am so angry and dissatisfied with how FP, Lowes and A&E repair has dealt with this. I had it repaired at least 6 times under the FP warranty and when it was broken it was down for weeks. Parts took forever. Then on to Lowes and A&E. I have had nothing but trouble with the washer. Lowes will not replace my machine and FP refuses to do anything. I just had it repaired in April and it was out of service for a month then. Now it’s leaking water underneath - clearly the bearings are going out and again Im going to be without a washer. This is absolute garbage. Do not buy FP washers - not to mention that now the leaking washing has destroyed my Pergo kitchen floor. I’m very angry.

I purchased a Fisher & Paykel CoolDrawer for my kitchen renovation. It was installed and never worked. You would think that Fisher & Paykel would be motivated to get the unit repaired or replaced, right? Not in my experience. After waiting a full week to hear back from them on their still pending decision, I am completely disgusted with their polite but ineffective and non-interest in their customer after they take the customers money. Service arrived on MONDAY and stated that Unit needs to be replaced, not repaired. Service uploaded that report to Fisher & Paykel. I called on Tuesday after failing to hear from Fisher & Paykel. Was told resolution is coming! No resolution. Called back Wednesday. Same BS. Called back Thursday. Same BS. At no time did Fisher & Paykel call me, send me an email or contact me in any manner. It is 2017 and that is NO WAY TO TREAT A CUSTOMER.

I liked the glass shelves and the look and feel of the Fisher & Paykel ref and it was the right fit. Refrigeration is good, but the freezer is terrible from the minute we started using it. My husband was quite upset. The ice maker at first didnt make ice. Now, it makes ice, but its all clumped together. I called Fisher & Paykel customer service two times and couldnt get a straight answer so we gave up on it. We bought a second refrigerator, but we still have the Fisher & Paykel. They need better customer service.

We recently purchased a Fisher Paykel Double Dish drawer. It is extremely quiet even when both drawers are being washed at the same time. My wife enjoys the fact that she can use either one or both drawers and have clean dishes in one and put dirty dishes in the other drawer. She also likes that the dishwasher heats the water during the wash cycle. The dishes are clean at the end of the dishwashing cycle and come out clean without pre-cleaning. The drawers have good capacity.The only downside is that you have to be careful that you dont put any handle or dish above the top of the drawer as it could jam the drawer and make it impossible to open after the dish drawer is run (We have never had this happen, just a precaution). I would definitely recommend this to others.

I have a Fisher Paykel one-drawer dishwasher that came with my motor home. Its working great. Its fine and I like how quiet it is. The one thing I do not like about it is leaving the dishes in there. If I leave them in there after the cycle spin, then the moisture builds up inside and they sweat and I have to dry them.

We purchased this fridge about six months ago and we are extremely disappointed with the quality on this product. The Stainless steel is so thin on it that when you actually close the door by hand if you dont use the handles if your ring or anything touches it it scratches and puts a dent in it right away. Stay far from this product and if youre in Canada stay away from Trail appliances in Edmonds Fine Appliances. They said all this is normal. If you have kids definitely stay away from this. This is not the the same Fisher Paykel that was an Australian company, it now owned by Haier Group out of China. Quality is the worst ever.

After buying our 2008 washer and dryer set and after the first use, I should have asked for a pick up. I washed a blanket three times and still got black spots (possibly lint, but wouldnt come off) each time. Weve also had the dryer fixed so many times I cant count. Heating element has been replaced and needs to be replaced again less than a year later. I cant say how unhappy I am with the purchase of this expensive set. I should have gotten a GE. At least, they last for five years with no problems!

While our experience with the local vendor/service provider for our Fisher Paykel refrigerator has been less than stellar the product is superb. The refrigerator is exceptionally quiet and fits neatly into the cabinetry designed for an apartment sized unit. I am personally delighted with the stainless steel look that still allows for the use of magnets to display refrigerator art offerings from the grandchildren. I will be purchasing a Fisher Paykel refrigerator for our new dwelling.

5 weeks to replace a thermostat on a new $3000 oven. When raising the issue with F/P customer service I was told by a rather rude person that if the proposed time doesnt suit them Then they would schedule the repair for an even later date. Simply not good enough. Call center staff made it clear they were not interested in dealing with me as an individual just a number. Never again.

Bought refrigerator, from beginning problems with door. Eventually, after a year plus of attempted repairs, company replaced door. Then, after year, replacement door failed as well. But company said that 2-year warranty ran from original purchase, and we were around 26 months from original purchase, so even though company replaced defective door with another defective door, they refused to do anything. When it works it is great, but company does not stand behind products when there is a problem.

Awesome dishwasher. Great set up. Super quiet. Best dishwasher we have ever owned.

I purchased at the same time a Fisher Paykel Washer (model WA37T26G: ECOSMART) and Fisher Paykel Dryer (model WA42T26GW1: ECOSMART) in 2008/09. First problem was the spinning on the washer stopped. I called a repair person; it cost me over $200 to fix. Second problem, the dryer just quit working, deader than a doornail! I called a repairman. They said it would cost more for the part than what the dryer is worth! I tossed the Fisher Paykel dryer and bought a Maytag. Now, just this week, the washer stopped spinning again. This time, being ECOSMART, I looked online for COMMON PROBLEMS with these models and found that the water pump gets wet from a leak in the washer and rusts and freezes the water pump which in turn blows out the fuse in the control board. My husband took it apart and it was confirmed... The pump is junk and rusted and the CONTROL BOARD is dead. With a 50 cent fuse, it could fix the problem, but NO, Fisher Paykel doesnt tell you that. They want you to spend $185+ for a new control board to fix their POOR DESIGN! Now, we have to fork out more money to replace this junk water pump to avoid paying for a new washer. Guess what? The new pumps have fuses on them to prevent the control board from blowing out. Well, how bout recalling them and fix the design?!! Just a thought! A Fisher Paykel will not be in my house after this washer DIES again! (Oh, Shame on you, Consumer Reports! I went by your recommendation for these models!) ECOSMART? I think not!

I average 5-6 loads per day! I love the computerized settings for the most efficient use of energy. This is my second washing machine from Fisher and Paykel. I would highly recommend these products to anyone looking for modern, simple to use appliances.

I saw Fisher Paykel through Consumer Reports years ago. Im a repeat customer of that company. Its my third or fourth purchase with them - the latest being a washer and dryer. Their lifespan isnt as long as it used to be. Theyre not built like they were back 25 years ago when you could have one for 20 years. Not so much plastic should be used in manufacturing some of the push buttons and things that tend to break or wear out over time. The whole face is plastic and the face tends to crack on the buttons that you use consistently. There should be more flexibility in the fabric that theyre using for those push buttons. Theyre pretty simple machines. The noise level on the washer is pretty high. It sounds like you have an airplane in your house. Besides that and things breaking that are too expensive to repair, theyre fine. They wash the clothes and they get them clean. Thats all I can ask for.

I bought a FP two-drawer dishwasher about 5 years ago. It cost me a small fortune! We had our cabinets custom made to fit the FP dishwasher. It has been nothing but problems since the moment we got it. Now, it is on its last legs. It constantly fills up with water and my husband has to take the drawers out and wet-vac it, then put a de-humidifier in front of it for at least 24hrs. Once it is finally dry, he has to go into the basement and turn the electricity back on (which he shuts off to do this whole drying process). Inevitably, after one or two cycles it fills with water again and starts beeping. The beeping does not stop until we shut the power off again in the basement. The process repeats endlessly. We have had repairmen look at it and they say they see it all the time and there is nothing they can do with FP products, they are just not made well. My mother has had the same cheap Sears dishwasher for almost 30 years! I would love to replace it but I resent the fact that I paid so much for it and it is junk. Plus, Im afraid I will have to buy the same one again since my cabinets were specially designed to fit that model and I am afraid I will have the same problems with a new one.

This Machine is reliable, but mine tangles sheets, it has good features, but problem when Tangles sheets, has good cycles on water, has extra cycle for really dirty clothes, I have always had this brand of washing machine, only problem I have had in 8 years is to change water hoses at back of machine, I wash daily has been okay for me.

In 2019 we purchased a kitchen full of appliances; Cook Top, Over, Microwave, two drawer dishwasher, and large bottom draw with two top doors refrigerator/freezer. Quality issues: Microwave cover/front panel is cheap, loose, and I had to do some customization to get it to quit falling off. We like the two-drawer dishwasher, but found it constantly needs adjustments to keep the lower drawer from dragging on the floor, and almost always have to run a max clean setting or re-wash when drawers are full. Over so far is great. Cooktop is great, but the nobs squeak now after just 8 months of use. The refrigerator is our biggest issue… constantly makes excessive motor/fan noise, door/drawer trim constantly falls off, or jams up… Doors don’t align well, and don’t stay aligned.Service issues: The biggest joke ever! Tried for 8 months to get someone our here “AT MY COST even”, to give all these appliances a full re-build, inspection, and/or confirmation that they were installed/assembled correctly. CANNOT find anyone interested is servicing these units, and NO ONE at Fisher & Paykel is interested in finding me support of any kind… nor were the representatives from the appliance store I purchased the units from. Recommendation: - If considering High-End appliances buy THERMADOR, stay away from Fisher & Paykel

I purchased a Fisher & Paykel two-drawer dishwasher, my first F&P purchase. We had a designer help us redo our kitchen. We have a very tiny kitchen. She suggested it as space saving. The traditional one, the big door practically blocked the entire way; the dishwasher was at the end of the counter and when you open the door, there was hardly any room to walk in the kitchen. The drawers of this F&P dishwasher take up less space when you open them up and when you put dishes in, you don’t block the way to the kitchen. It’s very, very good! We especially like the function of it that you can do half a load at a time. We have a little 7 year old who lives with us and our daughter, and with all of us, a lot of dishes go through there and we don’t run out of dishes anymore, because she does little half loads and they’re ready. It’s very convenient and easy. And the quality, the way the dishes come out, they look very clean, very nice. We’re very happy because besides function, the other things with the space saving and ergonomically, the way it can be standing upright and drop things in, it’s just really nice all around! It’s very quiet as well.

I have bought Maytag dryers for many years and after trying to repair my old one, I just gave up and looked around for a new gas dryer. I finally found exactly the type of dryer I was looking for. To my surprise, it was not a Maytag, it was a Fisher Paykel. I was not familiar with this brand, but it was just what wanted. I have now had it for seven months and I couldnt be happier.

On August 10, 2012, I posted a review about my dissatisfaction with my dryer. At the time, I was awaiting my fifth service call to have the bearings replaced. By the way, my dryer is 5 1/2 years old. To give Fisher Paykel their due, the company agreed to pay more than half the cost of the repair since I had already spent over $200.00 on prior service calls and repairs. After waiting for the parts to arrive and arranging a time for the technician to return to do the work, my dryer was finally fixed last week. This past Sunday, I decided to do a few loads of laundry and lo and behold, my washer broke (also 5 1/2 years old). Its no fun trying to wring out sopping wet clothes and then finding a place to hang them. The technician left a few hours ago and my washer needs a new pump. I wonder how much thats going to cost. I spent too much money on poor quality products. Perhaps its time to go back to the old-fashioned scrub board and clothesline. When I spoke with Fisher and Paykels customer service representative about my dryer, she was very nice and sympathetic. But being told that bearings wear out like they do in a car was not a good analogy. My dryer certainly does not take the stress and use like my car does. If I had the energy, I would call the company again to verbally air my dissatisfaction with my washer, but another analogy like that would probably send me over the edge and the automated responses to the reviews are inane. Why doesnt the company contact me? They have my contact information. Fisher and Paykel strikes again!

In 2008, I purchased a washer/dryer from F&P. The person talked me into an F&P when I really wanted something else. Never hearing about this product, he convinced me it’s the best out there and their biggest seller. Boy, he was wrong! The washer sounds like a jet airplane when it spins. Sometimes, I have to spin them twice to get all the water out. The bearings in the dryer have been replaced 2-3 times, the thermostat, sensor module, and central module. Each time was at least $100 or more for a total of 5-6 times. I contacted a representative and was given a case number. Today, I called because the bearings are going again. That means another service charge. The next step will be the curb!

The griddle on this range is a piece of junk. It does not heat over 250 degrees. I have contacted Fisher & Paykel numerous times about this problem. They referred us to a repair service. The serviceman does not even want to work on a DCS. They have adjusted the griddle numerous times and replaced the thermostat twice. It still does not get hot enough! Fisher & Paykel will not let you talk to their technician to explain how the griddle is working. We are unable to get a phone number where we can talk to someone who understands how the griddle is supposed to work. One of the service reps in New Zealand asked us to fax all the records we have kept on the problems with this range. The number he gave us would not go through. I think he did not want to give us a correct number. He would not even give us his last name so we could talk to him again! If they were an automotive manufacturer, after reading all the bad reviews, the government would have already put them out of business!

I bought a Fisher and Paykel dryer less than six years ago and the major drum has already gone out. The dryer has not been used that much as I am a widow and hang my clothes out in nice weather. It will cost so much to replace it and it is also throwing little pieces of metal in lint trap. I will have to buy a new dryer and it will not be this brand. I am on very limited income and it is putting a hardship on me to have to replace. The reason I bought the set is it came highly rated. Will not recommend to anyone.

Bought this dishwasher 3 months ago, beautiful sleek design that has brought me so much grief! 1st dishwasher installer found a huge dent on the front upon removing it from box. Received 2nd one. Im not kidding, huge dent bottom drawer again! Im on my 3rd, no dent but dishes come out dirty, very noisy and top drawer smells after a day! Come on guys you can do better!

Purchased a 8kg Wash Smart washing machine in 2020, leaking water from front of the door, not the seal. Tech assessed and left without fixing the issue, now it is leaking from the drawer and they are saying non warrantable. Poor response, over an hour spent on the phone and now we are getting told it will be another 2 weeks before they will come back out. Advised they will give me tips on washing.... hmm mother of 4, last machine lasted 10 years with no issues. Still in warranty, poor service, unreliable product!

I am actually posting this because of a complaint already posted. I also purchased our Fisher Paykel washer dryer units in 2005. We also had to replace the barring in our dryer (top loading dryer), and our pump and control board died almost at the same time.

I purchased a Fisher & Paykel dishwasher through Lowes. The reason I chose this is because its the only brand that makes that little drawer dishwasher anymore. I absolutely needed that size unit because we have very small condominium kitchen and I just simply could not have a drawer that laid down, theres no space, so I like the unit very much. Its working fine and the quality seemed good. The stainless is good. The installation was fairly easy. It was done by a contractor and Ive been happy with it. It was an easy purchase. Lowes did okay. There are a lot of people who are living in smaller spaces as things get smaller so I think those compact appliances are really great.

Bought a dryer from Fisher and Paykel. So far its blown out 3 doors as the heat destroys the plastic lugs which hold the door assembly together. Rang F and P. A supervisor called Tanya told me to get a serviceman from F and P to come out costing another $120 on top of the cost of 3 door covers which cost $40 each time. Please be warned that this dryer is rubbish and after the new door 3rd one was put on the dryer now makes a grating sound when running. Apparently a circuit board has come loose and rubbing against the drum. What rubbish. Dont buy Fisher and Paykel. Buy LG.

The fridge (no ice or water) has been fine, in fact we bought another Fisher Paykel. But we bought the second one with a side handle. The handle on our first fridge kept breaking off. The technician said the magnets were too strong. You may want to check the pressure it takes to open the door because you can take out some magnets. It costs about $150-$170 Cdn to replace (parts and labour past warranty period). Here are the two old handles of our old fridge which is now in the basement. We are on our third handle and I open it by pulling on the top of the door.

I was one of those customers that was highly encouraged to buy a Fisher & Paykel Washer and Dryer. I was one of the lucky ones that purchased an extended warranty but that doesnt do anything for inconvenience. I have had to have my dryer worked on about five times. Once I had to wait for over eight weeks which means lugging wet clothes to the laundry mat to dry them. Ive had my washer worked on about four times. Now, my extended warranty is up on both machines and I noticed that my washer is leaking water. It seems that the water is coming from the top of the machine. I tilted the machine back and the only part that is wet is the side. I have read on the web that many other people are having the same problem. I purchased the washer in 2006 and the dryer in 2007. I really expected to get at least ten years out of these appliances since they are not cheap.

We have only had the washer and dryer set since July 2011. The Fisher & Paykel dryer is not producing heat to dry clothes. It will only air dry and that takes hours for just 1 load... so much for energy efficient. My warranty expired last month.

MY husband and I bought our Dream Home which included 2 brand new Fisher Paykel drawers. While I absolutely love the concept of having 2 drawers, this is the worst appliance we have ever, ever, ever owned! The drawers have been repaired so many times weve decided to replace the drawers with a different Brand dishwasher. We are considering taking legal action. We will never own another Fisher Paykel product.

My favorite feature is the automatic water level where I dont have to choose (like is this a large, a medium load?) I feel like Im saving water because Im not choosing a larger load size unnecessarily. When we went to the store to buy a new unit, the appliance salesman was telling us 6 to 8 years is more typical for newer machines (our previous washing machine lasted 25 years). My husband especially wanted something really high quality that would last. This particular salesman who actually is the owner of the store said he owned a Fisher & Paykel and that it would be the highest quality brand that they carry that would last the longest.

I must be one of the few to have a positive experience with F&P. We purchased a washer/dryer set in 2003. We still have the dryer but are on our second GWL11 washer. The first one lasted 10 years. In that time it was subjected to hard water and a family of four. The pump is definitely the weak link, as I replaced at least two in that time. Also had to replace a water inlet valve. The new pumps come with a inline fuse to install on the harness to the controller to prevent it from getting ruined if the pump shorts out. None of the repairs were done in warranty. F&P washers are very easy to diagnose and repair so I have been able to do all my repairs. After too many large loads and 10 years of hard water the strut rods that keep the drum in balance wore out. I found a super clean GWL11 for $80 on CL to replace it. We now have a water softener so this machine stays cleaner and cleans more efficiently.I saved parts off the old machine for future repairs. I did change the pump not long after I got it. Now three years later that used pump went out, this time the windings shorted out, taking the controller with it. I blew off installing the inline fuse, so this could of easily been prevented. I bought a new pump for $110 and installed my used controller and its running just fine again. I know this all sounds like a nightmare of repairs, but if you are able to be a little bit inclined to take on a challenge you can save a lot of money on paying the repair person. I dont have a lot of money laying around to buy new appliances every few years. From the reviews I read, many new high efficiency washers dont clean well and are repair prone. When I do break down and buy a new one sometime in the future, I will definitely consider F&P again, along with Speed Queen.

I am very happy with my new dishwasher! The drawers are so much easier to use than the pull out racks on my old one. The wheels were always popping off or coming off the track. No problems now! The bottom drawer is perfect for smaller loads. No more waiting for more dirty dishes to make a load. Its quiet and has a setting for fast for a quick run. I love it!

My husband is from Australia and we heard about Fisher and Paykel there. We have a washing machine that weve had for some time and we recently purchased the dishwasher. In general, theyre performing fine but Ive actually just started having some difficulty with the Fisher and Paykel dishwasher in terms of the plastic connectors that are inside the drawer, the ones that are supposed to be holding the glasses. Im happy with them but I think theyre extremely pricey.

I got the Fisher & Paykel stove because of the design. They have really nice clean lines. It has multiple setting burners and I can go through super simmer. Its a high quality product with very good aesthetics.

Washer and dryer bought in 2005 from appliance store paid twice as much as I would have on any other unit because salesperson assured me they would last forever. He failed to tell me they would last forever as long as I didnt mind replacing pump and boards in washer every 8-12 months and bearings in dryer every 2 years, and thats without any use on dryer from April to September-October, as I hang everything on line in summer months. Somehow it seems strange that along with lots of other people its always something we did to cause the problem! Has anyone looked into or know if we have the grounds for a class action suit? I will check into it, unless someone already has. I cant believe I tried to submit this form and it failed because it wanted me to rate it using star method? Should be a negative star choice.

My dishwasher broke today and I called for service. They had the audacity to give me a date for July 18th. What kind of customer service is that. I would recommend stay away from buying as service sucks once you buy their product and not many people service their products. Buyer Beware.

Dont buy Fisher Paykel Appliances! This is our less than 5 year old dryer after: less than 1 yr New main module; 2. Year 2 another main Module; 3. Part way through 2nd year, Fisher Paykel said dryer had to go to authorized repair facility (closest St Johns and they would not come here to service). So we took it in (diagnosis was loose connection); 4. 3rd year quit again (back to St Johns for service Loose Wire). Ran for a couple months and quit again. During all this time we had been communicating with Fisher Paykel Corporate. Last call in the year 3, Fisher Paykel said dryer was too old and would not handle any more repairs. Not putting any more time or money into this piece of crap! DONT BUY FISHER PAYKEL. Please pass it on!

This fridge caused only problem for me... broke in 2011, my new kitchen cabinet were damage and after sending all documents, Fisher said to me to send the invoice to them when the work is done but not guaranteed that they will pay... to be continued. And have another problem with it, plastic in door hinge always broke, even if we close door very gently. Im really not happy with my purchase. I had 2 refrigerator in 30 years and this one will be changed very soon because its only causing problem to me. Very nice looking, very nice for space inside but the rest, for the price Ive paid....not worth it. Customer service in Quebec is very very poor.

Purchased this dryer ($649) in March 2018. The circuit board crashed within the first month. 9 months later I had to have it repaired because small pieces of laundry & the dryer sheet kept getting caught inside the drum, which resulted in tightly twisted clothing stuck to the inside of the drum. I am now awaiting my second circuit board as the dryer malfunctioned again. I had to open the door to the dryer to get it to stop running because none of the controls would work. This is clearly a fire hazard! The appliance store has been great about dealing with these issues but with 3 repairs in less than 19 months, I will never again buy this brand!