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Maytag Appliances
Maytag Appliances

Maytag Appliance Troubleshooting

The Maytag Washing Machine Company was founded in 1893 by businessman Frederick Maytag. In 1925, the Maytag Washing Machine Company became Maytag.


Dishwasher Troubleshooting

Maytag Dishwasher Not Starting or Not Operating 
There are several reasons why your Maytag dishwasher not starting or not operating: 
control lock is on 
dishwasher is in sleep mode  
delayed wash option is selected  
door is not completely closed and latched  
water supply is not turned on   
the power needs to be cycled to reset the dishwasher 

Has a delay wash option been selected? 
A delay wash option runs the dishwasher at a later time or during off-peak electrical hours. If the delay wash has been selected, the dishwasher will not run until the delay time is reached. 
To Turn Off the Delay Wash Feature: 
Press CANCEL/DRAIN to cancel the delay. 
Press START/RESUME to start the cycle.  

Is the door completely closed and latched? 
Make sure that the door is completely closed and latched. A lower dish rack that is installed backward can also cause the door to not latch properly.  

Is the water supply turned on to the dishwasher? 
Make sure the dishwasher water supply is turned on. See installation instructions for your model if you are unsure how to check this. 

How to reset the dishwasher: 
Much like a computer, resetting the dishwasher control can sometimes solve the issues you are experiencing. To reset the dishwasher control panel, it needs to be disconnected from the power source for one minute. If your dishwasher is plugged into an outlet, simply unplug the unit for one minute and then plug the unit back in. If the dishwasher is hard wired to the power supply, turn the breaker off at the home electrical panel that powers the dishwasher for one minute and then turn the breaker back on.  


Dryer Troubleshooting

Power Problems 
If your Maytag dryer doesn't turn on at all, it could be a matter of power. Before blaming the machine, check your household fuse box for a blown fuse or tripped circuit breaker. Maytag's electric dryers require two fuses or circuit breakers -- one for mechanical operation and one for heat - so you may need to reset the breaker or replace both fuses. Ensure that your dryer is plugged in to an outlet capable of providing adequate power; Maytag's units typically require 240 volts of power. 

The Simple Stuff 
Most Maytag dryers have a safety feature that prevents them from starting if the door is not completely closed, so make sure the door is shut securely before you panic. Likewise, Maytag's dryers typically require you to firmly press and hold the knob labeled “Push to Start”; a quick press may not do the trick. If you're aiming to dry, don't select the “Air Fluff” option included on many Maytag dryers, as this setting simply tumbles clothes rather than drying them. If you have a gas dryer that isn't heating your clothes, make sure the gas supply line valve is in the open position. 

Damp Loads 
Sometimes, your dryer cylinder turns and produces heat, but the clothes still feel damp after a complete cycle. To address this problem, always clean your Maytag dryer's lint screen thoroughly before use. In some cases, a load may simply be too big to dry properly; separate the load into portions for faster, more effective drying. Exhaust issues sometimes prevent proper drying. In this case, remove any lint or debris from the exterior vent and ensure that the vent run is free of kinks. Cold weather can also affect drying results in unheated rooms; Maytag notes that proper dryer operation requires temperatures of above 45 degrees Fahrenheit. 

More Troubleshooting Tips 
If your Maytag dryer works, but it vibrates or produces lots of noise, make sure it's on a completely level surface and has its four included legs installed - this also ensures proper operation of your dryer's sensor. Likewise, tightly bunched wet clothes lead to noise, so keep your loads loosely packed. In some cases, a faulty exhaust vent makes for inadequate drying power. During installation, use a metal exhaust vent with 4-inch vent material for optimal operation. On many Maytag models, error codes staring with “F” indicate that the machine needs service. If you encounter this or any other problem that exceeds the scope of simple troubleshooting, schedule a service appointment through Maytag's official website.


Microwave Troubleshooting

Troubleshooting a Maytag Microwave that Won't Turn on 
If your microwave will not turn on, there are a couple of things that you can do to troubleshoot.  Below are the steps you can follow to solve your microwave issue.  
Check the power 
Check to see if the microwave is heating 
Check the door  
Check for error or display codes 

Checking the Power 
Verify the power cord is connected to a grounded, operational outlet.  
Check the outlet. If you are unaware if it's working, plug in a household lamp or other small appliance to verify that the outlet is working. 
Check to see if a household circuit breaker has tripped or if the household fuse has been blown.  If the problem continues, call an electrician. 
 
Check to See if the Microwave is Heating 
To test if the microwave is heating: 
Place one cup (250 mL) of water on the microwave turntable 
Start the microwave oven for 1 minute on the HI setting (100% Power) 
If the water is warm the microwave is heating.  

Check the Door  
The microwave will not start or function correctly if the door is not properly closed all the way.  
Check to make sure there is nothing blocking or preventing the door from closing all the way.   
If this is the first use, ensure that the shipping spacer (on some models) is removed from the inside of the door. Remove all packaging material and firmly close the door. 
 
Check for Error or Display Codes  
If your microwave has an error code displayed, see below for additional information.   
"LOC" or  "L" : Indicates the control lock is on or enabled. 
Demo Mode: The Demo Mode is ideal for learning how to use the microwave oven. When set, functions can be entered without actually turning on the magnetron. The microwave oven light will come on, the fan will run and, if on, the turntable will rotate.


Range Troubleshooting

What to do if your Maytag oven or range is not working 
If your oven or range is not working there are a couple of things you can check.   
Check the electrical supply.  Ensure the appliance is plugged into a grounded outlet with a dedicated circuit (240V receptacle for electric ranges, 120V receptacle for gas ranges and the outlet is operational. Also check to make sure the circuit breaker has not tripped or fuse has blown. 
Error Code. If the appliance is showing an error code, try resetting the appliance. This will clear the error code. 
Make sure the Control Lock function is turned OFF. Some ovens may be equipped with Control Lock. Look for "Control Lock" on the oven control console, then reset by, typically, pushing & holding for 3 seconds. To locate the Control Lock feature for your particular model, look in the Table of Contents in your Owner's Manual. 

Reset power to the product: 
Power unit down by turning off the circuit breaker(s) for one (1) minute. 
Power unit up by turning on the circuit breaker(s). 
Monitor the oven/range for one (1) minute to ensure the error code does not display again. 
Verify oven operation. 
 


Refrigerator Troubleshooting

THE REFRIGERATOR ISN’T COOLING OR IS TOO WARM 
There may be a simple reason why your fridge isn’t as cold as you expect. If it’s just been installed, you’ve recently loaded in a lot of food or the doors have been opened a lot that day, you may need to wait up to 24 hours for the temperature to drop back down. If not, run through these other steps to narrow down the cause. 
ADJUST THE TEMPERATURE 
The recommended temperature for the refrigerator is 37°F and the freezer 0°F. But, if your refrigerator is located next to a heat source or in a room that’s warmer than usual, you may need to adjust the temps from the factory settings.  
CHECK THE SETTINGS 
A setting that restricts cooling could have been accidentally turned or left on. For example, many refrigerators have a “Cooling On/Off” setting, a “Power Outage” setting that kicks in after a power outage or a “Showroom Mode” that will need to be turned off when you bring the refrigerator home. 
CHECK IF VENTS ARE OBSTRUCTED 
There should be vents somewhere in your refrigerator that promote air flow from the freezer to the fridge and keep things cool. Make sure these aren’t blocked by food items. 

THE ICEMAKER ISN’T MAKING ENOUGH ICE 
A standard icemaker should produce about three pounds of ice a day. If your refrigerator was just installed, it may take 24 hours for ice production to begin and up to three days for full ice production. If a large amount was recently removed, it could take 24 hours to fully replenish. If your icemaker isn’t making enough ice, try these three things before contacting a professional: 
MAKE SURE THE ICEMAKER IS TURNED ON 
Sometimes an icemaker can get accidentally turned off. Turn it back on by turning the dial to “Ice Maker On” or moving the lever over the ice bin down. 
CHECK IF THE WATER LINE IS KINKED 
Locate the water line behind the fridge. If it’s looped or kinked, straighten it to enhance water flow.  
MAKE SURE WATER SHUT-OFF VALVES ARE FULLY OPEN 
Double check that the refrigerator is connected to the water supply in the back of the fridge. If so, make sure all water shut-off valves are fully open. The main valve is usually located under the sink, in the cabinet next to the refrigerator or in the basement, while additional valves may exist in the tubing. 

EXCESS MOISTURE IN THE FRIDGE OR FROST IN THE FREEZER 
A minimal amount of condensation and moisture is normal, especially during higher humidity conditions. To avoid excess moisture buildup, limit door openings. Get all items out at one time, keep food organized and close the door as soon as possible. If you’re still noticing excess moisture, run through these three steps: 
MAKE SURE THE DOOR IS SEALED PROPERLY  
Ensure door seals are making full contact with the refrigerator, so no humidity can sneak in. If they’re not, check that nothing is obstructing the door. 
WIPE DOWN THE DOOR SEAL GASKET 
Sometimes food pieces and soil can accumulate on the door seals, so wipe these down with a simple cloth, water and soap. 
CHECK THAT THE REFRIGERATOR IS LEVEL 
An unlevel fridge can cause the doors to close improperly, letting humidity in. It can be unlevel if it wasn’t installed properly or the floor itself is unlevel, causing the fridge to lean. Use a level to measure from front to back and side to side, then adjust the leveling legs as necessary.


Washer Troubleshooting

Not Spinning or Draining 
Step 1 
Assess the load. Overcrowding your laundry with too many clothes (or not enough) can effect the water fill. Also, make sure to distribute clothes evenly before operating. 
Step 2 
Determine whether the washer is plugged into the electrical outlet. Reset your circuit breaker if necessary. 
Step 3 
Remove any kinks from the drain hose. Unclog the utility tub's drain if necessary. 
Step 4 
Close the washer's lid securely to add pressure to the lid switch. The lid switch prevents the washer from operating when the lid is open. If it is closed but still not working, the switch might be defective. According to Maytag, the washer's built-in failure feature will keep it from spinning or draining until the lid switch is replaced. Contact an authorized Maytag service provider for assistance if you suspect a malfunctioning lid switch. 

Leaking 
Step 1 
Avoid overcrowding your load; an unbalanced, heavy load can contribute to excessive water fill that can leak. Slide the washer away from the wall to view the back panel. Check to see if the water hose is securely connected to the machine. 
Step 2 
Replace the entire hose if you see punctures. If the hose is in good shape, replace the internal washers only. Invest in new steel or plastic outer tubs if they are rusted, punctured or split. 
Step 3 
Unscrew the access panel and search for leaks inside the internal compartment as the machine fills. If leaks appear as the cycle continues, then replace the pump. Turn off the washer and unplug it from the electrical outlet. Carefully tilt the washer upward to access underneath the unit—use a car jack so the washer will not tip over as you perform the work. 
Step 4 
Loosen the two motor mounting bolts with a wrench to lessen the tension on the belt. Disconnect the pump hose and unscrew its mounting bolts with a torque wrench. Unclip the pump pulley with your hands. Once the entire pump and hose are removed, install the new pump by first, sliding the pump lever into the agitator slot and aligning the belt with the pump pulley. 
Step 5 
Line up the bolt holes and tighten the mounting bolts. Reconnect all hoses and snap in clamps. Pull against the motor to create tension on the belt, then tighten the rear motor mounting bolt. Fasten the mounting bolt located on the motor's opposite side. Place the washer back onto the floor and plug it in again.



Maytag Appliance Troubleshooting

Maytag appliance problems

Maytag appliance broken

Maytag appliance issue

Maytag appliance difficulty


Product Reviews:

We bought new appliances when we moved to our new house last June (2016). S
We bought new appliances when we moved to our new house last June (2016). Sears recommended the Maytag 600S pair (HE washer and dryer). We have contacted Sears numerous time to have service people out because many times (75%) the washer does not fill with enough water to wet all the clothes and there is a layer of dry clothes at the top when the wash cycle ends.I do not believe that dry clothes get clean because they are near wet clothes in the washer. But Sears insists this is by design. Some service people tell us that the top loading HE washer will be gone soon because of the complaints but we have to struggle on. Sears seems to hope we just get tired and stop calling as their Customer Service policy. I have to dump 1-2 buckets of water into almost every wash that we do. As a side note, the 600S series has a slanted top rather than the traditional flat top. It looks cute but things fall/roll off of it. It would be nice to put things on top of the washer or dryer while doing the laundry but they roll/slide/fall off. The design is not so cute anymore. Actually, really a stupid idea.
Published: December 23, 2017
Fred of Woodstown, NJ
Source: consumeraffairs.com

This Maytag washer and dryer are far more superior than the units I had bef
This Maytag washer and dryer are far more superior than the units I had before. It is also made in USA which makes me feel like it will not fail me as soon as the others. The agitation when washing anything is something else I love. I will buy more Maytag in the future.
Published: February 19, 2019
Stephen of Chester, VA
Source: consumeraffairs.com

Maytag dishwasher model MDB4949SDE3: This dishwasher is the biggest POS tha
Maytag dishwasher model MDB4949SDE3: This dishwasher is the biggest POS that I have ever owned in 40 years. The first one would never turn on and fill with water and after it finally did it leaked on my new floor. Waited 10 days to have it replaced. The dishwasher cycle is 2.5 - 3.5 hours and the dishes come out dirty. The top rack is not adjustable to wash odd things. I feel that these dishwashers need to be replaced.
Published: July 6, 2017
Charles of Chesterland, OH
Source: consumeraffairs.com

Bought all stainless steel Maytag appliances when we remodeled our kitchen
Bought all stainless steel Maytag appliances when we remodeled our kitchen in 2010. French door fridge freezer broke down three times. First the fridge lost its temp and we lost our food. The freezer went into overdrive and froze the vodka solid. Second time massive ice build up in bottom of freezer so we had to constantly chip it away to keep door closed. Third time was a repeat of the fridge not working at all and the freezer going insanely cold. Sad to say, we have given up and bought another fridge freezer for $1,500, not a Maytag!On to the washing machine: a super duper top of the line expensive Maytag. At the end of last year it started to make disturbing jet engine noises in spin mode. It for worse and worse so I had a repair man come and take a look at it. He said it would cost over $700 to fix. Once again, we decided to cut our loses and buy another washing machine. I have saved all the paperwork including the repair bills for both appliances so Im good to go on the class action lawsuit.
Published: June 8, 2014
Sue of Los Angeles, CA
Source: consumeraffairs.com

Bravos quiet series 300 - After reading reviews on this washer and dryer I
Bravos quiet series 300 - After reading reviews on this washer and dryer I have to add my thoughts. I bought this set a few years ago and initially was very pleased. However, I am now having the same issues as everyone else. The bearing on my washer is bad and needs replacing to the cost of almost a new washer. My dryer started acting up at the same time, my clothes would not dry at all and I discovered the inside of the door was wet and after pulling out to check the wall vent, the vent had water puddled up inside the wall. The tubing from the dryer to the wall had mildew growing in it. Which may explain why my towels and clothes come out of the dryer smelling like mildew! The repairman was here today and repaired the dryer, there was a large amount of lint at the bottom of the dryer once he opened it up, which I believe could be a fire hazard. The seal (or felt seal) around the drum was coming off and had to glued back onto the drum. The belt under the dryer had come undone causing the dryer to not dry, but would spin. It is a shame that Maytag has not resolved the issues that everyone seems to be having, even if it has been years since we all purchased their product. Maytag is supposed to be a reliable product name and you would think they would like to fix this issue to keep their name clean! My first washer and dryer (which were Maytag) lasted more than 12 years and cost a lot less than this set which I dont think is more than 5 years old! I hate to spend more money on a new machine, but I may have no choice. Very sad customer right now.
Published: September 12, 2014
Tina of Zephyrhills, FL
Source: consumeraffairs.com

I purchased a Maytag Dryer Model MEDC200XW1 Electric Dryer in November of 2
I purchased a Maytag Dryer Model MEDC200XW1 Electric Dryer in November of 2011. Along with a Maytag Washer from Home Depot. This week the dryer stopped heating for no apparent reason. I use it about three times a week. I tried to speak to Maytag customer service, they were very rude and did not care I spent thousands of dollars in kitchen appliances as well. They would not even cover the service call or diagnostic or half the repair cost. Supervisor Brian @ Maytag Customer Service was rude and unprofessional. I will never buy their product again.
Published: August 28, 2015
Fortunato of Plainville, CT
Source: consumeraffairs.com

Was assured the washer could do comforters, etc. Well, I took a video of th
Was assured the washer could do comforters, etc. Well, I took a video of the washer doing 5 t-shirt, 1 pair of pants, and 3 pairs of socks on the power wash cycle. Nothing tumbled. All the plate did was swish some water around on the bottom. Clothes werent clean at all. Check my Youtube video, and you can watch the leg of the pair of pants sticking up out of the water and never getting back down in to get wet. Horrible horrible machine. With that said, called the company I bought it from, and they arranged for a front loader since Id only had the machine for a couple hours. Stuck me for a second delivery fee though, which I wasnt happy about. Well see when the new one gets here Tuesday.
Published: April 16, 2017
Jaye of Grants Pass, OR
Source: consumeraffairs.com

This has nothing to do with the vendor. This is clearly shoddy workmanship
This has nothing to do with the vendor. This is clearly shoddy workmanship on the part of Maytag. I bought this refrigerator in 2005 and already the compressor is gone. So therefore, I have to replace the whole unit.What kind of ** is this? You mean to tell me that you people cant find someone to build a compressor that holds up more than a few years? Why dont you try American made and built.I am disillusioned by the whole industry. Im sure the people at the top could care less.
Published: September 7, 2011
Anne of Plessis, NY
Source: consumeraffairs.com

I bought a Bravo XL Washer 3 yrs ago for $900 to $1000. The washer started
I bought a Bravo XL Washer 3 yrs ago for $900 to $1000. The washer started beeping and not starting to eventually not turning on. I called customer service as I was told my washer was still under warranty. They scheduled a service man to come out with a $95 charge to come out. He came and it is the user interface. Apparently, this is a huge issue with this type of washer. He told me it would be cheaper to get a new washer than to have this one fixed. I called Whirlpool/Maytag after the fact and was told the part is $422.49 to fix the washer. I explained that I was told it was still under warranty and they denied this is the case. My previous washer I had for 18 years and not problems until the end. Having a washer for 3 years and being told to purchase another one because it would be too expensive to fix the current one is very disheartening! I do not recommend this product to anyone, nor do I recommend the company as they do not try to make things right or offer any assistance in any way! Buyer Beware.
Published: November 10, 2021
Christine of Bridgeport, WV
Source: consumeraffairs.com

Model MDB7749AWM2. Paid over $700.00. Figure I would get a good dishwasher
Model MDB7749AWM2. Paid over $700.00. Figure I would get a good dishwasher so it would last and clean dishes. I was wrong. I replaced all new appliances for kitchen in house we had purchase 3 years ago. I replaced door switch 4 times, front door panel where screws go in broke off. Salesman at Lowe’s said Maytag was a good dishwasher. It is a stainless front and stainless inside. I have had cheaper models and never had problems with.
Published: March 6, 2015
Joseph of Streetsboro, OH
Source: consumeraffairs.com

I will never buy anything made by Maytag again. I just bought this washer 9
I will never buy anything made by Maytag again. I just bought this washer 9 months ago and the sensor broke. The repairman said I have to pay $300 for the new part and it will take 3 weeks, then the repair told me many people have this same issue and he wanted to be honest that this always happens to these washers and my best bet is to buy new... I am so sad I saved for 4 months to buy a new washer and it was a bad decision. I have learned my lesson.
Published: June 27, 2014
Denisha of Louisville, KY
Source: consumeraffairs.com

I am not complaining at all about my dealer. I am complaining that I also a
I am not complaining at all about my dealer. I am complaining that I also am like the many others with the French door fridge/freezer. The bottom of the freezer freezes up and water pours all over the floor. I thought that Maytag was a good appliance, but also had problems with the pump and drain on my washer. Both of these are only 2 1/2 years old.
Published: August 24, 2015
Patricia of St. Albans, VT
Source: consumeraffairs.com

We purchased a new Maytag side-by-side refrigerator back in 2011 and for th
We purchased a new Maytag side-by-side refrigerator back in 2011 and for the last several months it has been leaking water into the bottom of the freezer unit when it goes through the automatic defrost process. The water freezes and after a few of these cycles causing the ice to accumulate and build up, it starts to leak out onto our kitchen floor. About every 10 days we have to open the freezer door, break up the accumulated ice on the bottom of the freezer and remove the ice chunks by hand. What a pain in the neck! Most of the time we can prevent the water from escaping, but not always. This is going to damage our kitchen floor, not to mention its a safety hazard for slip and falls, and/or fire or shock hazards. We have contacted Maytag directly, but nothing will be done as they say its beyond the 12 month standard warranty. They said one option is for us to purchase an extended warranty plan from them for only $359. Really? Are you kidding me?? They dont seem to care about a potential product liability property damage claim/suit, nor an exposure for a potential bodily injury claim. As Ive tried to explain, this is NOT a warranty situation, its a product defect situation and one probably worth a class action lawsuit based on the number of complaints Im aware of. They know its a product defect problem, but choose to ignore it at the expense of numerous innocent consumers. The only resolution seems to be filing your own lawsuit against them for some kind of remedy to this very aggravating situation that occurs every 10 days or so. Maytag used to be very good appliances, ones that were made of high quality materials, and lasted for years without any problems. Thats why I became a Maytag fan in the first place, but ever since they were purchased by Whirlpool Corporation, its not the same old Maytag we used to know and love. DO NOT BUY MAYTAG APPLIANCES - you will regret it!!
Published: August 28, 2014
Rick of Gaylord, MI
Source: consumeraffairs.com

Bought the washer last week. Balanced it per installation instructions. Was
Bought the washer last week. Balanced it per installation instructions. Washed several loads. The darn thing goes off balance almost routinely. Have rechecked the level on several occasions and found it LEVEL. Contacted Maytag. The lady I spoke with said to just use it and it will level itself out. So much for Maytag help! This will be the LAST Maytag product I buy.
Published: August 16, 2015
Aivars of Reading, OH
Source: consumeraffairs.com

Purchased Maytag Bravos Washer in 2013. Used a little over a year and had t
Purchased Maytag Bravos Washer in 2013. Used a little over a year and had to put it in storage for 2 years. Biggest piece of junk Ive ever had. Ive had cheap washers that lasted more than 20 years! Repairman said all diagnostics read normal. I put a very small load in to show him the water was not even wetting the clothes and only swishing them around a little. The shirt on top never got wet and was still in its same position when it went into the final spin. He said this is normal. He recommended I dump the machine and find an old NON Maytag model with the tall agitator!!! Ive tried using all the settings combinations; and the water level never gets all the clothes wet and clothes do not get clean. Will NEVER buy a Maytag product again.
Published: April 27, 2017
Debi of Ellijay, GA
Source: consumeraffairs.com

My wife and I bought the Maytag Bravos XL Washer and Dryer Set from Lowes i
My wife and I bought the Maytag Bravos XL Washer and Dryer Set from Lowes in August of 2015. It came with a stated 10 year warranty, but started having problems early in the 4th year. The washing machine direct drive motor has become very noisy which is a preliminary sign of direct drive motor failure. The dryer now heading into its 5th year has a a burnt smell, and we do not use it due to it being a fire hazard. Our previous washer and dryer set had lasted from 1998 until 2014 when we purchased this set. We paid over $1100.00 for this set. There is no way that we WILL EVER PURCHASE OR RECOMMEND a Maytag washing machine or dryer. They used to be excellent to good appliances the lasted a long time; however, that is not the case at the present. This is absolute the worst washer and dryer set I have ever owned. The quality of build and longevity is suspect. It is obvious that it is engineered to be a constant replacement item instead of one of quality and longevity. We will more and likely purchase a GE washer and dryer set. The Maytag Bravos XL Washing Machine balled up my dress shirts and left wrinkles that the dryer was incapable of removing. I am aware of the issues with Samsung and LG washing machine and dryers when a problem arises. Whirlpool and Maytag are the same company. Maytag used to be synonymous with quality. That is not the case. Buyer beware. Do your research and do no rely solely on the salesperson at the store that you are seeking inquiry before purchasing. We went The Home Depot and received honest customer reviews about serious issues with the Maytag Bravos XL Washing machine and dryer sets. This set was highly recommended when we purchased them new at Lowes in 2015. I am also considering the Speed Queen Commercial Washer and Dryer sets that are available for consumers. This set makes the laundromat owners happy. Never again will we purchase a Maytag Bravos XL Washing Machine and Dryer set!! We learned a very expensive lesson!!
Published: June 13, 2020
James of Clayton, NC
Source: consumeraffairs.com

We bought a maytag dishwasher three years ago. Approximately nine moths lat
We bought a maytag dishwasher three years ago. Approximately nine moths later the control panel went bad. They came and replaced it. Approximately six months later they came again and replaced it. Approximately a few months later it went bad again. I complained to Home Depot and they replaced the dishwasher. Too bad they would not change the brand. Guess what? Here we sit, not quite two years later and again the control panel went bad just past the warranty. The cost to repair almost $470.00. Paid $525.00 for the dishwasher in the first place. I regret ever leaving whirlpool. Our first very heavily used dishwasher (whirlpool) lasted 11 years no problems.
Published: October 13, 2014
randle of Lemon Grove, CA
Source: consumeraffairs.com

Bought this washer and dryer 3 1/2 years ago mainly because of Maytag name
Bought this washer and dryer 3 1/2 years ago mainly because of Maytag name and reputation. They were very expensive to purchase. The washer is a piece of junk 3 1/2 years old used for my wife and I and leaks oil all over the floor. Called repair man to come and look at it, wasnt here 5 minutes said transmission is shot. Cost over $400 to have it repaired. We are junking it and that will be the last Maytag product I ever own.
Published: December 12, 2016
John of Mount Joy, PA
Source: consumeraffairs.com

I just had an astonishing phone call with Maytag customer service (1-800-34
I just had an astonishing phone call with Maytag customer service (1-800-344-1274). My mind is boggled; my tongue is tied. Only Consumeraffairs.com can offer relief from the bleak, solitary misery engendered by this disorienting encounter. I called Maytag to seek information regarding the number of gallons used by any of the wash cycles of the Maytag BRAVOS series 300 (Model: MVWB450WQ2). I live in California, and like millions of others, Im curious as to what the maximum amount of water used per wash might be. I told the customer service agent that Id be happy with an estimate of any parameter: the maximum water demand for any cycle, the minimum, the average any ballpark estimate would be great! My goal is to change in a meaningful way our weekly water use. How much does it matter if I do my familys laundry once vs. twice per week? Is it any more water-efficient to run one large load vs. two small ones? The Customer Service agents would offer only a scripted response to my query. Could they tell me the minimum or maximum amount of water used (on average) by any of the cycles? Any cycle any condition, just an estimate, please. A universal it depends was all I could extract.The scripted answer? The amount of water used depends on the sensor and the exact conditions. Well, yes, of course; I dont expect a specific amount. Just as the amount of gas used by a car depends on the length of a trip and the speed driven, the amount of water used per cycle will vary, but nevertheless we know, more or less, how much gas is used by a Toyota Camry on a trip between New York and the Maytag Customer Service office in Benton Harbor, Michigan. I noted that, if Maytag claims to build high efficiency (HE) machines, then they must be HE in comparison to something, right? -- otherwise how could they claim that these machines used less water? Less than... what?** insisted that no one at Maytag could tell me the answer. He asked, What reason could Maytag have not to disclose this information? I know this isnt the answer you want to hear, but its simply not available. Not even a range of water use per cycle required/solicited/demanded by the sensor? Can Maytags engineers be so indifferent that they never tested any cycle for its water use, but instead they just imagine that, by virtue of its mysterious sensor, it was lower than the use by their non-efficient machines? Your help in getting to the bottom of what felt like an act of stonewalling would be highly appreciated!
Published: April 14, 2015
Susan of Santa Barbara, CA
Source: consumeraffairs.com

On 11-10-10 I purchased a top of the line Maytag fridge. All had been great
On 11-10-10 I purchased a top of the line Maytag fridge. All had been great till we needed a part in Nov. of 2014! After nearly 3 months of searching they tell us that they no longer make parts for this unit and I am out of luck! Fridge works great but the center seal is broken (french door - Mullin) they quit making the part???? I am beyond angry! Will never buy Maytag again!!!
Published: February 13, 2015
Melinda of Mt. Washington, KY
Source: consumeraffairs.com

We purchased a Maytag French Door Refrigerator with a bottom freezer in 201
We purchased a Maytag French Door Refrigerator with a bottom freezer in 2010. About 6 months ago, we noticed water leaking out the front of the refrigerator. We recently called Maytag service and were told that the refrigerator pan was too small and they would order it and have the independent contractor replace it. The woman I spoke with said that Maytag has been having a lot of complaints about this as the pan put in the refrigerator was too small. In my opinion - an obvious design flaw. The service tech came to our house today with a larger drain...not a pan as I had been told by Maytag (Maytag is the one who ordered the drain to be put in). We ended up paying an unexpected $209 (Pan vs. drainage replacement is a lot more expensive). Needless to say, we are upset for having to pay $209 for a Maytag design flaw as well as not being told upfront what the correct part was that was being ordered. We called Maytag and were told there was nothing they could do because its not on the recall list (yet) and because we didnt buy the extended warranty. We are feeling like suckers and will never buy another Maytag.
Published: August 30, 2013
Jolene of Gray, ME
Source: consumeraffairs.com

I purchased a french door Maytag refrigerator in Dec. 2009. We have never h
I purchased a french door Maytag refrigerator in Dec. 2009. We have never had decent ice. Icemaker is in the door and the seal does not keep the ice cavity cold enough. After many, many service calls and a replacement refrigerator, I was told to dump the ice twice a week and get ice out of the dispenser all day long. Really? All day long? It is model #bmft2771web1. They will not take care of this problem. It is a defect but they will not take responsibility for it. I now have a problem with my Maytag double oven! The temp on the bottom oven is 25 to 50 degrees off. I am waiting for my dishwasher and microwave to be next. I will never buy another Maytag. Buyer beware. I have to buy my ice from 7-Eleven. Thats why I bought a $ 2,100 refrigerator, so I can get my ice elsewhere!
Published: April 8, 2013
Cindy of Petersburg, FL
Source: consumeraffairs.com

Hi we bought Maytag washer & dryer from Lowes last year. Since then it
Hi we bought Maytag washer & dryer from Lowes last year. Since then it burned every single fabric silk to cotton, tops, pants and sheets to comforters even on delicate setting, costed me thousands of dollars. We are totally wasted our time and money by buying this product. I would never recommend to anyone. It’s disappointing and pathetic to see how they even pass the quality testing before they release to the consumers. All my brand new clothes and comforters one wash and they are ???? burned. Not even one star worth my time. I cant wait to get it replaced ASAP. I have pics to provide. Totally dissatisfied with this dryer. Washing machine is two star only compared to other brands.
Published: December 19, 2020
Saila of Royersford, PA
Source: consumeraffairs.com

Bought a brand new Maytag French Door Bottom Mount refrigerator in 2014 to
Bought a brand new Maytag French Door Bottom Mount refrigerator in 2014 to simply upgrade to stainless steel. Put my old refrigerator that I have had for 17 years in the garage. Never EVER had an issue with it and it still runs perfectly. Well, just out of warranty in May of 2015, the ice maker stopped working in the new Maytag. Called and got service. Learned there was a recalled part. Service man fixed. 2 days later, it broke again. They came back out and fixed again. This time, the motor was REALLY LOUD. They came out to replace that. Now, both the freezer and refrigerator are not properly cooling. Cannot keep ice cream and cannot make ice. Called again. I was told these dual fan systems simply do not work. I am out of warranty and too bad for me. A wasted $2500!!!
Published: August 7, 2015
Stephanie of Terrell, NC
Source: consumeraffairs.com

I have a MGDB850WR0 Maytag Dryer. I have had to replace the thermo sensor/h
I have a MGDB850WR0 Maytag Dryer. I have had to replace the thermo sensor/heat sensor three times in the past three years. Dryer takes forever to dry. I spoke to the repairman who told me in confidence that his company receives a lot of calls about this specific dryer for the same reason. He said the part was originally made faulty and thats why it keeps going out. The part being the thermo sensor/heat sensor.
Published: January 14, 2016
Lisa of Highland Park, IL
Source: consumeraffairs.com

I have had this washer just a little over a year and the sensor panel went
I have had this washer just a little over a year and the sensor panel went out... For $600.00 it should not break right after the warranty goes out. Buyer Beware.
Published: September 30, 2013
Khisha of Fort Worth, TX
Source: consumeraffairs.com

We bought the Maytag Bravos XL washer 6 years ago when we moved into a new
We bought the Maytag Bravos XL washer 6 years ago when we moved into a new home. We have a large family and after reading many reviews, we settled on this washer. It has served us well for the past 6 years. At the moment, however, it is out of commission. The bearings wore out. My husband ordered new parts and we hope to have our washer up and running again in a couple of days.
Published: May 23, 2020
Mary of New Windsor, NY
Source: consumeraffairs.com

This will be the third repair of this refrigerator in one year, the same is
This will be the third repair of this refrigerator in one year, the same issue of the refrigerator warming up. Water all over the floor due to ice thaw. Also food spoilage. I want another refrigerator at this point. The Maytag repairman is definitely not lonely. He has more business than he can handle with this defective refrigerator. Terrible. Do Not Buy!!
Published: September 30, 2013
Dianne of Kenly, NC
Source: consumeraffairs.com

I purchased a Maytag Neptune Washer in 2006 for $665.00 from Sears. Three y
I purchased a Maytag Neptune Washer in 2006 for $665.00 from Sears. Three years later, the control board broke and I paid $400 to replace it. In 2011, the motor and motor board need replacing which will cost $410.00. We kept getting an LR code. So in 5 years, our repairs cost more than the original machine. Maytag can count on never getting my business again. Im only sorry that I purchased a Maytag dishwasher this Summer.
Published: October 18, 2011
Stephen of Ukiah, CA
Source: consumeraffairs.com

Ive had my Maytag (above range model) for about 4 months. The same as every
Ive had my Maytag (above range model) for about 4 months. The same as everyone else with open/close door error. Faulty door switch. When the interior light doesnt come on, I know I will get the error. You would think Maytag would have already repaired or replaced this door switch part.
Published: May 26, 2018
Kenneth of Elizabethton, TN
Source: consumeraffairs.com

My refrigerator was delivered on April 3, 2016. I began calling for service
My refrigerator was delivered on April 3, 2016. I began calling for service July 2 when the bottom freezer door started depositing ice chunks on my kitchen floor every time we opened it. An appointment for service was made for July 18, service never showed up. Another appointment for August 3 was made and again service never came. I called the 800 number on Aug 19 again arranged service for Aug 24 after hours so that we did not have to take anymore time off work. When repair finally looked at the fridge they said the door was not aligned and did not close so the frost builds up and breaks off onto the floor. This can be fixed with a new door that can take from 6 weeks to 8 months as they are not stocked and have to be made at a factory. The fridge constantly runs and is starting to leak water through to my kitchen floor and basement ceiling tiles.I called Maytag/Whirlpool on Aug 25 and the service agent told me the best they could do for me was extend my original warrant by 6 months while I wait for replacement part and they advised I purchase the extended warranty. The second agent named Gabby I spoke to advised me to call Home Depot where I purchased the fridge to see if they would do something for me. She would write down my concerns but had nothing more to say or do for me since the repair person deemed the unit repairable and a part has been ordered. I called Home Depot on Aug 25 and I spoke to Appliance Dept who told me the manager who could help me was off that day. He advised me to stick weather stripping around the door to seal the leaks. I said I was hesitant to do anything that may void a warranty and he agreed. He suggested I may get a loaner fridge but I have heard nothing yet. I want a replacement fridge.When you pay $2000 for a fridge it should be worry free for at least a year? I have been reading reviews and I am wondering why this is not a recalled appliance as this seems to be a very common problem. I am sad that Whirlpool is not standing behind this product. Home Depot has been in touch with me regarding this fridge issue and the lack of customer service provided by Maytag. They are replacing the fridge on Sept 9th 2016 and taking the old unit away. Home Depot has tried to get in touch with Maytag and they have not gotten a response at all about my faulty unit.The staff at Home Depot in Peterborough have been excellent to speak to and have apologized for the issues with getting service to my appliance. I am very grateful to them for their assistance and for following up with me in this matter. The downside is that I am getting another exact Maytag unit as a replacement so hopefully this does not start all over again. Home Depot has been a great retailer to deal with. I am very saddened to hear that even Home Depot cannot get responses from this manufacturer. I have also lodged a complaint with the Better Business Bureau.
Published: September 3, 2016
Vicki of Omemee, ON
Source: consumeraffairs.com

We purchased a Maytag from Lowes about 3 years ago. The spin function quit
We purchased a Maytag from Lowes about 3 years ago. The spin function quit working properly last Feb 19. We paid $350 to have parts replaced thinking it was a fluke and we would be set for a long time to come. Well, last week the same thing happened... not even a year later. Lowes doesnt care and Maytag doesnt care. They want you to spend more to get a warranty to get you to 5 years... well as far as I am concerned that is not good enough. An appliance should last 10-15 years. This Maytag was to replace a Whirlpool that caught all of our clothes in the agitator fins, so after a short period of dealing with that we paid out for a Maytag without an agitator. So in the span of 6 years... we had about $1,500 of dissatisfaction. I believe our repair guy said they the companies are one and the same. Selling junk ought to be illegal.
Published: January 17, 2020
Maria of Wellsboro, PA
Source: consumeraffairs.com

Maytag Quiet Series 400. Only good thing is the 3 spray arms. The racks are
Maytag Quiet Series 400. Only good thing is the 3 spray arms. The racks are arranged in the worst configuration so you cannot fit many dishes in. The controls are extremely confusing. They do not seem to work in a logical way. The manual is of little help in figuring out how to operate the machine. I dont use the drying feature, so the only options on the panel that work together are Normal and Hi Temp Wash. Ive never had a dishwasher that took 2 hours to wash, but the settings dont allow for a smaller load or shorter time. The rinse agent receptacle is confusing and difficult to understand and use. Way too complicated compared to earlier dishwashers that Ive used. Would not buy this one again.
Published: January 8, 2016
Sharon of Penticton, British Columbia
Source: consumeraffairs.com

Peeling of paint off the oven finish, inconsistent heating, fan goes on and
Peeling of paint off the oven finish, inconsistent heating, fan goes on and cant shut off until the oven cools, have to leave door open in order to shut fan off. The paint peeling is really bad. It is right where the heat escapes from the oven, have to touch up paint every so often so it doesnt look so bad and the discoloration is covered besides the peeling.
Published: November 10, 2021
elaine of Hoffman Estates, IL
Source: consumeraffairs.com

I purchased the microwave less than two years ago. I noticed the display pa
I purchased the microwave less than two years ago. I noticed the display panel would not always work a few months ago. This is part of the control panel that shows time, etc. Called Maytag just now & they told me that the control panel is starting to fail. I could purchase a one year extended warranty for $289!!!Are you kidding me??? The part alone would be around $160. What has happened to Maytag? I thought they had a good name. :( Very disappointed.
Published: June 1, 2015
Brenda of Bowling Green, KY
Source: consumeraffairs.com

Had a Maytag washer, 3.5 tub, stopped working. The motor upper bearing lost
Had a Maytag washer, 3.5 tub, stopped working. The motor upper bearing lost it press, drive shaft dropped 3/4 inch and locked against lower housing, stripped out pump spline. No f/u by Maytag after many attempts. This is a design flaw, the upper housing is so thin, if it had .001 press on it I would be surprised. This flaw resulted in a cascade failure of motor and pump.
Published: November 12, 2020
Robert of Jemez Pueblo, NM
Source: consumeraffairs.com

Maytag Dryer model # MEDC400BW. I purchased this dryer in March 2015 the fu
Maytag Dryer model # MEDC400BW. I purchased this dryer in March 2015 the fuse went out in August. It is now November and it is out again! I have been buying Maytag since I left home at 18. I am 62 now, so I have been a loyal customer because Maytag was a great product. Not anymore since Whirlpool bought them out! You have to call them to schedule a technician and then it can take anywhere from 1 week to 3 depending on when they get the parts because they have to order them, and nobody else can come out to work on it if it is still under warranty! This is so lame and just not right.
Published: November 20, 2015
charlene of San Antonio, TX
Source: consumeraffairs.com

Maytag dishwasher mdb7749sbm2. Purchased the above Maytag dishwasher model
Maytag dishwasher mdb7749sbm2. Purchased the above Maytag dishwasher model in July 2013. Eight months later the control panel ribbon strip burnt out. The first of many times to come. I had the panel replaced three times during the first year (warrantied by Maytag, now Whirlpool). All I can say is thank goodness, I paid $30.00 for the extended 3-year warranty. It has been the best $30.00 I have ever spent. Unfortunately it doesnt count for all the frustration this appliance has caused me. Ever since the first repairman walked through the door, all he could say is that the control panel was poorly made, electricity and water does not mix and never will. When you use the steam option all you are doing is adding to the problem. (The steam option is the sole reason why I bought the model in the first place!)Anyhow, this model has broken down three more times and it is currently down again as I am writing this, awaiting for a service person to hopefully come out as promised next week. I purchased this appliance two years ago and still have one more year of warranty left. Once it is done, I will be shopping for another dishwasher. If I didnt have it covered with a warranty, I would be paying the service fees of about $251.00 each time they came to change the panel. Shame on Maytag/Whirlpool for not recalling this model.
Published: August 2, 2015
Ann marie of North Haven, CT
Source: consumeraffairs.com

I have read all the complaints. I have similar issues with Maytag Bravos. I
I have read all the complaints. I have similar issues with Maytag Bravos. I’m frustrated that modern tech products stink to high heaven, especially when we refer to clean clothes not being cleaned well. The specific issues I keep getting are the following: the LF codes appear and the cold water does not fill so that it wont rinse or drain. I have replaced the defective washers and that helped for one load. I refuse to fix it. Why throw good money out for the same bad product? I’m looking for a no bells and whistles washer or dryer that works. I have issues with the dryer, too. No more Maytag products in the future. Question: Who truly makes a good reliable product nowadays?
Published: July 28, 2012
Dana of Houston, TX
Source: consumeraffairs.com

2011 model MVWC2oox W1- spin dry failure - We purchased above top loader in
2011 model MVWC2oox W1- spin dry failure - We purchased above top loader in 2011 and have had no issues until now. Currently constant failures on spinning and drying. Spin cycle stops without getting up to speed and appears to be an unbalanced load sensor problem. Also draining is not completed (possible pump going bad). Area tech came out within a week as promise and ran the diagnostics and found no faults. Problem has continued. We do a load a week. Looking for better answers or a new washer.
Published: April 16, 2015
Joe of Madison, CT
Source: consumeraffairs.com

We bought a Maytag appliance package when we built our house in 2015. So fa
We bought a Maytag appliance package when we built our house in 2015. So far the exchange Fan burned out in the fridge. The element burned out on the range. The wheels broke off inside the dishwasher on the racks inside and the outside of the white dishwasher is rusting worse than 1959 Edsel. 3.5 years old. Broken and rusty. I called and emailed Maytag customer service and all they say is it’s out of warranty and they’re sorry. Things break I get it but if they said on the box when I purchased it that it would rust in 3.5 years I would have looked at and purchased another brand. Beware of the cheaply made poor customer service of the new Maytag.
Published: August 23, 2019
D of Big Lake, MN
Source: consumeraffairs.com

Havent even used the range yet and the paint is peeling off of the top. I h
Havent even used the range yet and the paint is peeling off of the top. I have had the repair guy out. The new top piece of the range arrived with peeling paint also. I put in a claim to have the range replaced and was told they would contact me in 24 to 48 hours. That never happened and so I called again. They said that they would call and, of course, it didnt happen. I paid $1,300 for a stove that looks horrible with the paint is peeling off of it. What kind of ** is Sears selling? Maytag is owned by Whirlpool and nobody wants to make this right.
Published: July 7, 2013
Merrit of San Clemente, CA
Source: consumeraffairs.com

I have Maytag Neptune washer and dryer that was purchased in 2002. Theyre s
I have Maytag Neptune washer and dryer that was purchased in 2002. Theyre still going strong. Its a great size for empty nesters like us, but if you have a big family, you might want to consider a larger capacity.
Published: February 18, 2019
Bj of Syracuse, Utah
Source: consumeraffairs.com

Control panel broken for a second time in 23 months: I purchased a Maytag d
Control panel broken for a second time in 23 months: I purchased a Maytag dishwasher less than 2 years ago at Home Depot. 11 months later, the control panel went out. Specifically, the start/cancel buttons stopped working. A service tech called me under warranty; the control panel was shipped to me, and the tech fixed it. He also told me that they had had numerous problems with the control panels.13 months later, the control panel went out; specifically, the start/cancel buttons stopped working (sounds familiar). I can get nothing from Maytag, except a demand for service fees or sales pitches for extended warranties (at a price that was half of what the dishwasher cost new). They also offered me the free part as long as I pay the service call fees. I told them to just to ship me the part and that Id do it myself. Nope. I must pay the repairman. Now, theyll ship me the part if I pay for it, but they wont ship me the free part. It only comes with a service call.Maytag also told me that there were no reports of problems with the start/cancel button, an obvious lie with a quick internet search. The customer service rep sounded like she knew I was getting treated badly and kept using the word policy. Her supervisor was much more cocky and made sure I knew that I wasnt getting anything from her company.They make horrible products, attach what once was a good name, provide zero customer service, and lie to your customers. Great business practices. I will never purchase a Maytag product again.
Published: March 26, 2012
John of Lindale, GA
Source: consumeraffairs.com

This is my second washer in less than 5 years, going third. No customer sat
This is my second washer in less than 5 years, going third. No customer satisfaction. Maytag/Whirlpool dont care, Customer Service doesnt care - all I hear when I call is, “too bad”, “so sad”, “call a repairman”, so you can spend another $100.00 plus. I hope this doesnt happen with someone elses brand when we buy it. Shame on such a big company.
Published: April 19, 2012
Ronald of Davenport, IA
Source: consumeraffairs.com

We purchased washer at Sears 6 years ago. Have had same issues for 5 or mor
We purchased washer at Sears 6 years ago. Have had same issues for 5 or more years. Sears has been out to check it 6 to 7 times! They clean it out, tell me to use (expensive) Affresh tablets monthly, problem solved but it never is! When we run our washer and walk in laundry room it smells like a sewer. If we open lid its even worse. I use Norwex all naturally, biodegradable laundry detergent. There is nothing Ive done to create this smell. Its a manufactured problem that probably relates to ALL the other issues with this crappie washer that Maytag will do nothing about. I called Sears for 7th or 8th time, said they could send someone out AGAIN, I said thats a waste of my time and yours. They told me to call Maytag. They wont do anything (warranty is up). Of course there are NO ISSUES OR RECALLS on this washer and obviously there should be with not ONE good review! Im angry. You all should be too. We paid good $ for a product that used to have a good name and they are screwing us. I think we should ban together with a class action lawsuit. Please give me your thoughts. They know something isnt right and they shouldnt get away with this.
Published: June 4, 2015
joanne of Center Point, IA
Source: consumeraffairs.com

I bought a brand new top/bottom refrigerator from them. 1 1/2 yrs later, th
I bought a brand new top/bottom refrigerator from them. 1 1/2 yrs later, the cooling stopped and had 2 repair guys come out. They replaced it with BRAND NEW refrigerator. Now 1 1/2 yrs later, the same issue is happening. ALL my food I buy goes to waste. I bought NEW so this wouldnt happen. What happened to the old fridges from back in the day! Maytag has the WORST Customer Service!!!
Published: September 27, 2016
Karin of Kelseyville, CA
Source: consumeraffairs.com

I moved into my home in July 2013. My kitchen came with all stainless appli
I moved into my home in July 2013. My kitchen came with all stainless appliances that appeared and seemed to be in excellent shape. I have been using the Whirlpool Microwave oven to heat foods (all in microwave safe) containers and dishes. This morning, I was heating a muffin, when suddenly I hear popping. When I looked through the glass into the inside of the microwave I saw sparks then flames. I immediately stopped the microwave. The fire apparently started in the area of one clip that holds the metal rack inside. In researching this issue online, I found hundreds of complaints from people who have experienced the same issue, and Whirlpool refused to replace the unit because it is out of warranty.
Published: September 24, 2014
Linda of Tuxedo Park, NY
Source: consumeraffairs.com

I purchase a Maytag dishwasher from Home Depot on 12/31/11. Based on the th
I purchase a Maytag dishwasher from Home Depot on 12/31/11. Based on the their commercials, I thought they were dependable. I did purchase an extended warranty, as I always do with any new appliance. After 2 years, the dishwasher stop working. I contact Home Depot and the extended warranty and was told to contact the manufacturer. Maytag blamed the extended warranty for the problem. They told me they could not help me. And could not help me. I will never ever buy any appliances from Maytag again. This model is M936/110V cord.
Published: September 3, 2013
Angela of Altadena, CA
Source: consumeraffairs.com

I love the way it can really handle large loads. The dryer is the best thou
I love the way it can really handle large loads. The dryer is the best though. It actually dries your load without you having to turn it on more. There are many different choices that handle drying. So, no more to the bone drying.
Published: February 8, 2017
Jacquelyn of Leesburg, VA
Source: consumeraffairs.com

Purchased a maytag washer last yr. and I feel it is the worst washer I have
Purchased a maytag washer last yr. and I feel it is the worst washer I have ever dealt with. I hate that every time I wash somethings they come out with lint all over them and they are the same things I have washed before and never had the problem, plus I hate the cover locks so you cant put water in before you put soap in.
Published: January 15, 2015
Yvonne of Epping, NH
Source: consumeraffairs.com

My husband and I bought a Bravo XL washer in the fall of 2015. I certainly
My husband and I bought a Bravo XL washer in the fall of 2015. I certainly wish we had read the reviews on this site of this product. We would have saved ourselves a lot of money and grief. This machine does not clean clothes and actually damages them during the spin cycle as reported by others. This low water no agitator technology does not work on a top loader. Stuff doesnt come clean! Im not sure what we are going to do but we learned a valuable lesson the hard way. We purchased this machine in September of 2015 and are unhappy with it!
Published: December 26, 2015
Margaret of Westfield, NY
Source: consumeraffairs.com

I purchased my Maytag Neptune pair on Jan. 24, 2005. I was unaware of the p
I purchased my Maytag Neptune pair on Jan. 24, 2005. I was unaware of the problems and lawsuit related to these items. Luckily, I didnt have any problems with them until May of this year. At that time, I spent $337.00 for a new control panel for the dryer. (Just because I didnt want to split up my set.) I expected them to last me for the rest of my life. Of course, the washer had started to do something even the repair man had never heard of before, right about the same time. I told him that the tub would fill up with gallons of water, and surprise me when I opened the door on various occasions, flooding my laundry room and the basement downstairs. Mind you, this would occur even with the water supply cut off to the machine, no hot or cold running to it.He performed a diagnostic test on it and said everything showed up fine. Of course, it didnt overflow while he was here. He is the one who told me about all the trouble and the lawsuits. I had wondered why I didnt see them for sale anymore. I have been keeping the water turned off except when I need to use it after all this time. It still happens! The repairman thought I was senile or something. I dont have a mold problem, no trouble with the door lock (yet), and out of all the comments and complaints Ive read online today, only this site had one with a problem of it flooding the house. My husband and I are on a fixed income, and here is this unit (that I thought would be my last) rotting out my floor and wall in the laundry room, and flooding my basement. Not to mention it rusting out the inside of the washer and its pedestal. I would like to hear from anyone else who had this water problem, and what it took to fix it.
Published: December 18, 2013
Luann of Harrison, TN
Source: consumeraffairs.com

Bravos XL Washer and Dryer (Maytag) is the worst appliance set ever. Not en
Bravos XL Washer and Dryer (Maytag) is the worst appliance set ever. Not enough water in the bin, residue despite using the correct detergent, and clothes which do not even get fully wet during the wash cycle. I am so sorry I purchased this pair - I do like the heavy duty spin, and the dryer does dry (but the door clasp has somehow come loose and stopped working - has to be wiggled into place every time I close the door). The really frustrating part is the low water levels (and even bulky is less than a half a bin of water. I am attaching a photo with two sets of sheets, a towel and three wash cloths). Most cycles only put about two inches of water in the bin - appalling. And the long long long cycles - what is energy-saving about having to do a load twice and using more than an hour for one cycle? I wish I could adjust the water levels. Seriously disappointed in this duo. Sorry I wasted my hard-earned money on it. I was seduced by a pretty exterior.
Published: January 21, 2017
Darlene of St. John'S, NL
Source: consumeraffairs.com

First the dishwasher - Control board no longer works. Seen many people with
First the dishwasher - Control board no longer works. Seen many people with same problem. Dishwasher sitting there useless since cant afford to replace. Will cost as much as the purchase. Stove has defect between glass on oven door. Aqua clean feature is a farce and I feel vent at bottom of oven is asking for a disaster if any grease should spill in there. Maytag will not honor or admit any defects.
Published: October 22, 2015
Lory of Duluth, MN
Source: consumeraffairs.com

No matter what we we do we still have soap residue left on clothes, even wh
No matter what we we do we still have soap residue left on clothes, even when we do the 2nd rinse cycle (what a waste of water). We use the correct amount of HE detergent and we use the detergent dispenser but it doesnt helps. The machine just doesnt use enough water. We have removed items that still have DRY SPOTS on them when the cycle is done. Areas that have never gotten wet after a 45 minute cycle. Never once had this happen with an agitator machine. Would not buy this machine again. Model: C80441070. Serial #: MVWX655DW1.
Published: March 28, 2020
Janet of Belmar, NJ
Source: consumeraffairs.com

I bought the washer dryer combo. Dryer already broken. Washer is very loud
I bought the washer dryer combo. Dryer already broken. Washer is very loud when it changes gears. Would not recommend the washer or dryer.
Published: July 15, 2015
jo of Flowery Branch, GA
Source: consumeraffairs.com

Purchased this maytag oven from home depot November 2011. Oven has been wor
Purchased this maytag oven from home depot November 2011. Oven has been working properly since install. The top burner controls do operate too easy and you can just brush up against the stove and turn the gas on which I seen here was mentioned. My major issue is the stainless steel finish that was applied. It appears that this metal was not properly prepared prior to applying the finish. The oven door is with rust blisters. The metal under the coating is causing this problem. The finish in the other areas is with no problems... No chemicals have been used to clean this oven.Customer service of maytag stated that this stove only has a one year warranty... so if you buy any maytag just remember one year and when it breaks down the cost to fix will be more than a new defective maytag stove. I will not purchase another maytag product and I do not recommend that this manufacturer be considered when purchasing any appliance.
Published: November 14, 2013
J of Tewksbury, MA
Source: consumeraffairs.com

My family purchased a New Maytag Washer and dryer about 1 1/2 years ago! Th
My family purchased a New Maytag Washer and dryer about 1 1/2 years ago! Thinking that the name was far more Superior than anything we could afford! What a piece of junk! The washer is nothing but flashing codes! Unlevel this and always stopping and starting over with a wash, when in fact it doesnt shake and bounce itself into the middle of the floor! As best as I can describe, it literally needs Hurricane straps to hold it down! You can never wash a full load because it cant handle it! Now! Onto the pathetic dryer! Several weeks after they were installed was the first scenario with the dryer! We had a representative that does work for Maytag warranty to come and work on it, after telling me over the phone that if in fact the lint trap had lint in it, that I would have to pay the service call! Funny!! So after diagnosis he said the belt broke that runs the exhaust fan! He said it was fixed and went on his merry way! Several months down the road! Same routine! Broken belt that runs the exhaust fan! And once again several more months down the road! Guess what!!! Yep!! Broken belt that runs the exhaust fan!!! So now here we are! I am now into the extended warranty that I purchased from the furniture store which was almost an additional $250.00! And voila!!! Its broken again! So being the fed up person that knows what the answer is going to be, I take the front off the dryer like I have seen done so many times before!!! And what to my surprise do I find?? Another Broken Belt!!! So I am wondering!! Why so many broken belts! So I take my flashlight and look at the motor and housing that holds the exhaust fan and I notice that in fact the housing that holds the exhaust fan is BROKEN! Therefore, this is the cause for so many broken belts!!! Well, who should be responsible??? I contacted the extended warranty people! What a waste of time! After setting an appointment for Sears to come work on the dryer and after explaining on several Recorded Phone conversations what has taken place! The service man comes to my home and not even 1 minute after entering tells me that he cant work on it because I have self diagnosed my dryer! What was the purpose in me explaining to them beforehand what I found??? Why didnt they mention then that I should not have taken it apart or hey put the front back on!!! Now after causing a ruckus with the furniture company that I have spent well over $50000 with!! They want to supply me with a 1 time Customer Courtesy!!! Of repairing the dryer!!! Oh did I mention that I am a Professional Diesel Mechanic for a major Trucking Company that is far more capable of diagnosing something like this than evidently the person they sent the first 3 times!! NEVER AND I REPEAT, NEVER BUY ANYTHING MAYTAG!!!
Published: December 3, 2016
Stephen of Wadesboro, NC
Source: consumeraffairs.com

Bought a Maytag front load washer. When it is operating it is very loud. So
Bought a Maytag front load washer. When it is operating it is very loud. Some parts of the washer are made of cheap plastic. The Optimum detergent dispenser also of cheap plastic failed after 1 month. Disappointed in finding out only the outside metal box was made in America. All inside components are made in China which raised the cost $300 due to recent tariffs.
Published: February 19, 2019
Corrine of Minneapolis, MN
Source: consumeraffairs.com

Maytag french door bottom freezer model #MFF2558VEB5 - It stinks to read al
Maytag french door bottom freezer model #MFF2558VEB5 - It stinks to read all the similar problems Ive had with my unit. Purchased Nov 2011. Problems started within a year. First minor, deli drawer broke. I use clear duck tape to operate it and that has been fine. But not acceptable. About a year ago the water leak out of bottom freezer was noticed. The bottom inside is frozen sheet. I break up and manually remove quite often. NOTE: I intentionally do not use, did not install, the ice maker - historically they are poor risk so I dont bother. The ice unit is in the machine but not installed. I assume my water build up which freezes on bottom related to poor design of defrost drain and that is supported by other comments here. I find it disgusting. Live and learn. Its B.S.
Published: September 12, 2014
Ruth of Hamburg, NY
Source: consumeraffairs.com

I purchased an emerald green washing and dryer (MHW4200BW) by Maytag. Unfor
I purchased an emerald green washing and dryer (MHW4200BW) by Maytag. Unfortunately, my washing machine broke and I bought the extended warranty. After many visits from the repair company, it was determined that one of the parts needed was on back order indefinitely. Maytag decided that they would replace the washing machine. Sounds like a fair and good deal, however, the washing machine that they are going to replace my unit with is of a different color. Apparently someone in upper management at Maytag made a business decision to stop selling this particular color unit with little to no regards to the customers that had already purchase their product in that color. Had I known that they were going to discontinue the color, then I would have stuck with a standard color like white. At least I would not be faced with having a mismatch unit now because Maytag will not replace both units. To make matters worse, my washing machine and dryer is on the first floor right off my kitchen. It is not stuck in the basement way from company, etc. I am so disappointed in Maytag and their lack of consideration for their customers.
Published: November 20, 2014
Sheree of Springfield, MA
Source: consumeraffairs.com

I purchase this dryer not even a year ago. It is not performing right. I ca
I purchase this dryer not even a year ago. It is not performing right. I call customer support and they willing to try something to see the problem. I hope I don’t have to pay anything out my pocket.
Published: February 4, 2019
Tiffany of Chicago, Illinois
Source: consumeraffairs.com

I bought the Maytag Centennial Washer a year ago. I have had nothing but pr
I bought the Maytag Centennial Washer a year ago. I have had nothing but problems. The clothes never get fully wet so you have to wash clothes 2 or 3 times. The lid does not open when running. So you cant put soap after the clothes are damp. I say damp because they dont get wet. Right now the sensing light has been on for 2 hours. I need to catch a flight in the morning and I cannot wash my clothes! My white clothes never get clean. I have to wash 2 or 3 times. Actually 4 time would work better. The water and electric wasted with washing over and over again is nuts. Stay away. Ive warned you!
Published: September 22, 2017
Vin of Concord, CA
Source: consumeraffairs.com

I would bought a Maytag Aqualift self clean oven. I just ran the clean cycl
I would bought a Maytag Aqualift self clean oven. I just ran the clean cycle and it is just as dirty as it was before I ran the cycle. Absolutely nothing happened. Now I have the 2 cups of water at the bottom of my oven they said to put in prior to clean cycle, that I have to get in and clean out. This is absolutely unacceptable. I would like Maytag to get back to me asap and offer a solution. **.
Published: September 14, 2019
Lori of Penetang, ON
Source: consumeraffairs.com

The washer is not cleaning the laundry. Its a HE my butt. Its been looked a
The washer is not cleaning the laundry. Its a HE my butt. Its been looked at and fixed numerous times. It sits too long and it doesnt really agitate the laundry at all. Laundry is in the exact position when you loaded it when its done. Its the worst washer ever! I can clean the laundry better in the sink!
Published: February 14, 2017
Kathleen of Dartmouth, MA
Source: consumeraffairs.com

We do not use the range daily. Our household consists of only two persons.
We do not use the range daily. Our household consists of only two persons. First time we operated the self-cleaning feature on the oven the outer pane of the double glass pane door had what appeared to be grease stains and dirt. In as much as it is a SEALED double pane glass door there is no access to the outer pane to clean it. The double range was only 16 months old and was purchased at RC Willey in Henderson, NV. We also purchased ALL Maytag appliances for our kitchen i.e. refrigerator, dishwasher, microwave, washer and dryer on the same date. In addition we purchased furniture for the entire house at RC Willey. The Service Department at RC Willey advised me to access the Whirlpool website for assistance or to call an independent service repair contractor at my expense. THANKS MAYTAG! After having had your laundry appliances for over 30 years, without any service problems whatsoever, I was lulled in a false sense of security over the quality of your appliances. Now I have a household full of Maytag appliances and am at the mercy of independent service repair contractors.
Published: July 18, 2013
Florence of Henderson, NV
Source: consumeraffairs.com

Worst customer service ever. I ordered my washer and dryer from home depot
Worst customer service ever. I ordered my washer and dryer from home depot 2 weeks before a possible delivery day. The day before delivery I receive a call that they dont have them and I must wait 1 more week. After 3 phone calls I am promised a credit to my account. A week after delivery I am wondering where my credit I was promised is so I call. Im told the most I can be given is $100. I state that I feel my time is worth more than that. A supervisor is brought in and Im told we will get $150 credit. Then put on hold. She reviews account (why didnt you do this first) and told because we didnt call within 48 hrs of delivery the most they can give us is $75. So I call back very frustrated. Then Im told its our word against theirs that we were offered that?!? What?!? Well I am sure you record conversations and thats total BS. I explained how you cant offer something then take it back. I was told the week before I was getting a credit and my account already notated. No one said, Call within 48 hrs to dispute again to get it. Why would I have to I mean seriously. So after a total of at least 2hrs on the phone before and after delivery I am forced to settle with $75. I feel very unappreciated. I purchased and paid for $1633 worth of appliances that were a week later than promised. Called less than 24 hrs before expected delivery and told they dont even have them. Then told Im getting a credit of $150 to be told sorry now just $75. The lady proceeds to say that she doesnt think it was because of the phone call not being made. What? Are you serious. WELL THAT WAS THE LAME EXCUSE I WAS GIVEN SO I COULD CARE LESS IF IT WASNT THE REAL REASON. THAT JUST MEANS I WAS LIED TO. I promise I will never buy Maytag Whirlpool again. One customer may not mean much to you but good customer service means everything to me.
Published: October 17, 2018
Janel of Cleveland, OH
Source: consumeraffairs.com

Within the first six months the drive on the washer went out. Had to order
Within the first six months the drive on the washer went out. Had to order it from another city cost over 200.00 for it then had it put in. The dryer works most of the time but now and then it just dont dry all the way.
Published: February 5, 2019
Bill of Amarillo, TX
Source: consumeraffairs.com

Purchased a Maytag Dishwasher (Serial # P33706417) in Sep. 2013. In the beg
Purchased a Maytag Dishwasher (Serial # P33706417) in Sep. 2013. In the beginning was working fine. After a year and a half started having problems pushing the button to start, not starting. Had to wait a few hours then hit it again and all the lights would light up and then it would start washing. Then when done, some lights stayed on and never went off. Then a month or 2 later, same problem but only a couple of lights would go on and when done 2 lights would blink continuously. After several months now, none of the lights are working and cant get dishwasher to start. Called a tech and he said the control board and the touchpad were not working. Would cost me over $400 plus shipping, etc. to for new. Very frustrated with Maytag, as we havent even gotten 2 years out of this dishwasher and the 1 year warranty has expired. DONT BUY A MAYTAG!!!
Published: March 17, 2016
Deborah of Pleasant Valley, NY
Source: consumeraffairs.com

Like other reviewers, I am having issues regarding the control board panel
Like other reviewers, I am having issues regarding the control board panel for MAYTAG Dishwasher Model Number MDB7749SAM0. The unit was less than 3 yrs old when the control board panel malfunction issue began. I feel like this is a manufacturing defect and the company should be responsible for repairing/replacing the control board panel. I contacted Maytag numerous times regarding this, but customer service continues to tell customers there is NO warranty after one year from purchase date, and they are saying there is no recall or other reported issues regarding the Maytag’s control board at this time. However, I have found numerous online complaints and reviews about the very same issue I am having and same poor customer service. Since MAYTAG does not seem to care about their customer’s concerns regarding their product breaking in I feel that the only solution is DO NOT PURCHASE MAYTAG dishwasher brand again. I have had other brands last much much longer than this one did.
Published: March 21, 2019
J of Carthage, NC
Source: consumeraffairs.com

MMV5207BAQ purchased in Feb 2009. I paid $512.00. 5-09 Bob Millers Applianc
MMV5207BAQ purchased in Feb 2009. I paid $512.00. 5-09 Bob Millers Appliance replaced the door because it bubbled. 10-11 Bob Miller appliance replace the door because the handle broke off. 3-12 Bob Miller appliance replace the door because the handle broke off. 10-16 Door handle broke off again under normal wear and tear. 12/14/16 I went to Bob Millers Appliances and was told to contact Whirlpool. 12/16/16 I called Whirlpool, Tina said, yes it is excessive but it is not under warranty and they do not make the microwave any longer and they cant do anything to repair it and they can not fix the issue. I find it how to believe Im the only person who has had this issue. I dont have kids. Its only me that uses it.
Published: December 16, 2016
Judy of South Bend, IN
Source: consumeraffairs.com

I purchased both a Maytag washer and dryer and I am very disappointed in bo
I purchased both a Maytag washer and dryer and I am very disappointed in both products. Both appliances have electronic controls and are substandard. For the dryer if you do not touch the start area exactly right it will not start, can take multiple tries. For the washer, my town turned off my water to switch out the meter, once done the washer did not know how to clear the air in the lines and gave a LF error and no one at Maytag customer service could help me solve the issue and then could not set up a service call as their computers were down and did not have a process to call back the customer. This is terrible Customer Service - never again Maytag or any of their other products????
Published: March 3, 2020
Claire of Leesburg, FL
Source: consumeraffairs.com

We purchased a Maytag dishwasher mdb7749sbm1 in 2014 and have had nothing b
We purchased a Maytag dishwasher mdb7749sbm1 in 2014 and have had nothing but problems with it since it was delivered. Within a year of owning it, the top jet fell off. We had it replaced and the repairman warned us that it would probably come off again due to a faulty latching system. In the last six months one of the brackets that holds the upper shelf has broken off and the dishwasher leaks every time we use it.My last cycle leaked so bad that essentially it completely soaked the extra large bath towel we place in front of it and travelled halfway through my kitchen. Not to mention that it never washed dishes well, regardless of what cycle we use, which/how little or much detergent/rinse agent and it does not filter at all, as theres debris all over my dishes and glasses. I am now looking to replace it before like other reviewers a control panel fire occurs. Strongly recommend staying away from this brand.
Published: October 19, 2017
Marcella of Hamilton, ON
Source: consumeraffairs.com

This range and oven get unsafe, very hot on the surface and sides. Also, fi
This range and oven get unsafe, very hot on the surface and sides. Also, first time we used the oven, our oven mitts and bbq tools caught fire in the storage drawer.
Published: May 21, 2013
Ken of Wichita Falls, TX
Source: consumeraffairs.com

I would not recommend the Maytag washer with the large tub. It does not cle
I would not recommend the Maytag washer with the large tub. It does not clean your clothes. I called Maytag and they do not care as long as it uses as little water as possible! Not a good value for the money!! That was the first time and last time I buy a Maytag... Thats the last $5000 they will get from us!
Published: February 19, 2019
Tammy of Tignall, GA
Source: consumeraffairs.com

I would like to say that I purchased the Neptune washer & dryer for my
I would like to say that I purchased the Neptune washer & dryer for my parents back in 1998. Up to now, 23 May 2015, not once has either of the machines required service and have been functioning well for the past 17 years. This is a testament to the quality and workmanship that is Maytag. This week I have purchased the Maytag Maxima front loading washer & dryer for my home because of Maytags reputation.
Published: May 23, 2015
Peter of Simi Valley, CA
Source: consumeraffairs.com

I purchased a Maytag dishwasher model MDB7749AWB2 in Dec. 2011 from Home De
I purchased a Maytag dishwasher model MDB7749AWB2 in Dec. 2011 from Home Depot after a major flood destroyed my entire first floor of my house. I had replaced a previous dishwasher only a short time before the flood. This dishwasher is JUNK. I was lucky I bought a five year extended warranty on it which actually gave me 6 years. I needed it. Within a year the control panel went. Then water started spraying out the side of door. Then it sounded like it was crushing ice every time I ran it. Then the control panel went out again. Ice noise came back again. Control panel a 3rd time. It runs for hours as it is.Now the warranty is expired and last time I ran it the start light was blinking a few hours later. We were having high winds on and off so I thought maybe the power went on and off and that’s why it was blinking. Today I turned it on and after about 45 minutes I realized I didn’t hear it running anymore so I got up and looked and sure enough it wasn’t on. Normally the clean light is lit when done. I opened the dishwasher to see it filled with water still. I tried to hit cancel/drain but nothing works yet again. Wonderful news for a single mom that can’t afford to fix this over and over! Maytag is the worse company. Their dishwashers are horrible and they should be doing something about this as I’m not the only one that has had this issue. Home Depot was just as useless. Will NEVER buy again.
Published: November 8, 2017
Jennifer of Bloomsburg, PA
Source: consumeraffairs.com

Maytags reputation for quality is gone. Our Neptune washer has had mold, do
Maytags reputation for quality is gone. Our Neptune washer has had mold, door lock seized up and wouldnt open, and now our dryer drum is cracked. Exaggerating your products reliability is one thing - this borders on corporate fraud.
Published: January 2, 2012
Jackson of Cumming, GA
Source: consumeraffairs.com

I bought a Maytag Centennial Commercial washer, 3.8 cubic feet, Model # MVW
I bought a Maytag Centennial Commercial washer, 3.8 cubic feet, Model # MVWC425BW on September 17, 2014. My clothes were never clean and barely wet. The machine took almost 2 hours to do a load of clothes and they werent even clean! I bought the 3-year extended warranty through Lowe’s. Three years and 8 days later the machine stopped working. Serviceman came out and told me the washer was fatally wounded. He said the transmission failed. He also told me the replacement part would be $400.00 and that it wasnt worth it. He said these machines are junk and Maytag has had all kinds of issues with them. So Maytag knows these machines fail and yet do nothing for their consumers. Maytag, you will only ride on your name for so long; consumers are catching on. Maybe back in my Moms day you were the go-to brand but Im afraid that ship has sailed. Ive always gone with Maytag but now I question that choice. I came on Consumer Affairs page to see what brand I could buy other than Maytag. Seems Kenmore gets high marks.
Published: October 18, 2017
Stephanie of Saugus, MA
Source: consumeraffairs.com

We have had our oven for seven years this past October 2015 and has now bee
We have had our oven for seven years this past October 2015 and has now been down for three weeks. Last February 2015 (8 months ago) we had to replace the bake igniter because the oven would not get up to temperature. The most recent incident happened a few days after Thanksgiving (2015), I was cooking dinner and noticed that the oven was not reaching desired temperature. I then opened the door to see if it was hot inside the oven and when I did it must have ignited making a huge poof and flames came out at me! Thank God my 12-year-old daughter had walked away from cooking with me to answer the telephone because the flames came out exactly where she had been standing!!!I contacted Maytag and explained what had happened and how we could have had an explosion or someone couldve burned. The first questions they did ask me was if anyone was injured or any damage to our house?!?! I was happy for that however, it also told me that this has happened before! They called the Maytag repairman in my area and supposedly made it a priority call in which he could not come until 12/10 which was two weeks after this happened. Therefore, my husband and I contacted a different appliance man who came out and told us it was the temperature sensor. Since fixing it, the oven works ok and cooks properly however, when initially lighting/igniting it is extremely loud and makes a very large/huge poof! Its as if the oven is filling up with gas and eventually lighting! The other night when I lit it to show my husband it was so loud that it rattled the door and he immediately turned off the gas to it. I googled this and it said that its basically a mini explosion where the oven is filling with gas and then igniting! Its to the point that we could lose everything we have worked for just to make a meal! We spend over a thousand dollars on our beautiful stainless steel convect oven. Its gorgeous and when working works great however, Im petrified to use it now because Im scared to being burned or exploding! Now we start over and yesterday on Sunday I contacted the original Maytag repairman who said to call back Maytag again and hell come immediately. Maytag originally told me on the phone that they would cover labor and the service call however, ironically enough they did not write that in the dispatch order! Im outraged! What will it take before its safe for our family and home! My husband is ready to junk it and buy a GE however, we do not have the money especially before Christmas to do so. Oh and let me add that the first week we had the oven we had to call them for the window seal to be replaced because it was hanging. So now seven years after owning it and 10 months apart we are having major issues. What happens if its fixed and a year later it happens again? It could explode in our home!!! SCARED & IRATE WITH MAYTAG & WHIRLPOOL.
Published: December 14, 2015
Jodi of Kerhonkson, NY
Source: consumeraffairs.com

I recently purchased a Maytag French door, bottom freezer. It was delivered
I recently purchased a Maytag French door, bottom freezer. It was delivered and set up by delivery men and when they pulled out the bottom freezer the bin and tray were missing. This refrig should have never been shipped (per Home Depot) and also delivery men. They called Maytag and ordered the missing part. 5 days later it arrives and is not the right bin. I purchased the 5 year warranty contract and after calling 3 numbers and getting shuffled around, they told me it should also have a slide out. They set up appt. for this Thurs. I wanted to file a claim for loss freezer meat and was told Miss, your 5 year warranty does not start until the 1 year manufacturer warranty is up. She also proceeded to tell me that no refund will be issued and they are NOT responsible when their product leaves their plant and gets to me. REALLY... The refrigerator was not properly inspected and still shipped. Not covered under warranty and fridge is 5 days old and have had issues from date of delivery. I will never make another purchase of a MAYTAG and their customer service could use more training and a course is representing their company in a much better way.
Published: February 25, 2015
Lisa of Mentor On The Lake, OH
Source: consumeraffairs.com

Purchase washer and dryer January 26th, had delivered said February 2nd. Ha
Purchase washer and dryer January 26th, had delivered said February 2nd. Had a horrible delivery service, delivery men were very rude and scratched the dryer. Washer never worked correctly, called and had exchange set up for February 9. Washer was delivered on February 9 and again we had a horrible experience with the delivery drivers. They scratched the washer. The owner of the delivery company came to our home making sure everything was correct. Washer worked well for two and a half weeks. Then I noticed the water was slowing down when it was filling. Then this morning the washer completely stopped filling. We called Maytag and they told us we could not get anybody here until next Saturday. They were rude on the phone. We then called Home Depot where we purchased it and said we want to return the washer and dryer. They said we cannot return it. We are stuck with it. Now weve been arguing with Home Depot and Maytag all morning trying to get someone to my home to get the washer fixed. This set cost $1,400 and Maytag is not supporting us on selling us 2 lemon washing machines. We are stuck because we cant return them or exchange them. Home Depot gave us an option to exchange for a lesser model that they have in stock. When you read the reviews for that model the reviews are terrible. I would highly recommend that you do not purchase a Maytag or Whirlpool product. Their company does not stand behind their products or their workmanship. If I had the opportunity I would return these to the store. But it has been over 30 days and I believe that is not an option. Stuck with a lemon. Very sad that customer service is so crappy on an American-made product.
Published: March 9, 2019
Kathy of Colorado Springs, CO
Source: consumeraffairs.com

I purchased a Maytag gas range after remodeling my kitchen. I thought I was
I purchased a Maytag gas range after remodeling my kitchen. I thought I was getting a good product, boy was I wrong. The ceramic gas grates are so slippery that pots tend to slide off but the real problem is that the racks inside the oven fall when you place pots on them. I tried cooking a Thanksgiving turkey in it and the racks fell to the bottom of the oven. It appears that the top rack and the bottom rack are the only two that stay in place. And it also appears that when the oven is on, the sides of the oven expand so that the racks fall. I have tried to contact Sears as thats where it was purchased to no avail. I will now attempt to contact Maytag directly but it appears that I will also not get anywhere there. I have read at least one other complaint of this exact same type happening to someone else. This is very dangerous. Do they really want a lawsuit?
Published: June 12, 2012
Donna of Philadelphia, PA
Source: consumeraffairs.com

Maytag dryer MEDC215EW - This dryer does not dry the clothes without many w
Maytag dryer MEDC215EW - This dryer does not dry the clothes without many wrinkles. Sheets just ball up with the inner sheet a mass of wrinkles. Small loads just flop from top to the bottom of the dryer, falling in clumps. I have gone back to having to ironing. Very disturbing!!! I would not recommend this dryer to anyone.
Published: September 25, 2015
Jennifer of Elkhorn, NE
Source: consumeraffairs.com

We bought our $600 Maytag dishwasher less than two years ago and have had t
We bought our $600 Maytag dishwasher less than two years ago and have had three separate problems with it, from faulty instillation, to a faulty seal to faulty control panel. The first problem was covered under warranty, the second problem we fixed ourselves and the third problem, nothing can be done except pay an additional fee of $250+ for a new part. Maytag used to be a good name but with three problems in under two years, the only guarantee given is that if you buy one, be prepared for problems. This company does not stand by their products and will only ask for more money to fix their faulty items.
Published: April 6, 2012
Keri of Bryant, AR
Source: consumeraffairs.com

We purchased our Maytag Washer back in August of 2019 and already needs a M
We purchased our Maytag Washer back in August of 2019 and already needs a Motherboard and Lid replacement. Not only do you have to wait almost an hour to get a hold of their customer service I got hung up on once after waiting that long and the a Customer Service Lead by the name of Brittany couldnt offer any help either. We have been without our washer for almost a month now and will have to wait another couple weeks for the part to come in on top of probably another week for a maintenance person to come out and repair. I asked to expedite the part but that went absolutely nowhere. It actually added time to get the part because it was suppose to be here on the 13th but now its up to 9 business days for that to happen. I would stay away from purchasing any appliance from Maytag with the experience we have gone through and terrible customer service as well.
Published: July 6, 2020
Bradley of Gilroy, CA
Source: consumeraffairs.com

My four year old Maytag stove blew out the lower heating element in the ove
My four year old Maytag stove blew out the lower heating element in the oven. The model number is MER8880AW. I removed seven small screws to confirm what the problem was and remove the element. That is a short life span for a stove element. My wife checked our paperwork and thought it indicate the part was covered on the 10 year warranty. Called Maytag at 9 AM and went through the press numbers thing, being put on hold, call dropped, told they were not open twice, etc. Finally got a person to talk to at 2:45 pm. Yes the part is covered under warranty, but no they will not give me the part.A repairman must plug it in and put the seven screws back in. This will cost me a lot more than the $50 the part cost me at the local appliance store. 10 year warranty. Wow, WORTHLESS! There WILL NEVER BE another Maytag or Whirlpool in my house. Making a big deal out of their warranty when they are going to soak you bad for a simple install is just plain dishonest.
Published: November 7, 2016
Arthur of Sutherlin, OR
Source: consumeraffairs.com

Maytag Bravos Automatic Washer 300 - I purchased this washer on July 29, 20
Maytag Bravos Automatic Washer 300 - I purchased this washer on July 29, 2010 from HH Gregg. It is less than 3 years old. The washer stopped mid-cycle, did not drain, and displayed the code Ld. The service company recommended by Maytag said that the control panel is defective, and the cost to repair/replace it is over $550 and isnt worth fixing since, he says, these washers are notorious for having problems. Maytag is unwilling to recall this washer despite all of the problems that have been reported. They are unwilling to even admit there is a problem.
Published: July 10, 2013
Rob of Davidsonville, MD
Source: consumeraffairs.com

My Maytag Series 300 Dishwasher would not start. I read the reviews and too
My Maytag Series 300 Dishwasher would not start. I read the reviews and took the door off (easy if you have the right tool), removed the control panel box (one screw), and cleaned the ribbon with electronic cleaner as per someones suggestion. It started right up. This is a bad design. Would I buy another Maytag? - No way! We will see how long this lasts. There is no seal on the door to keep out humidity. Do we really need a new control panel? When this is done...I am done with Maytag!
Published: April 2, 2012
Thomas of lincolnStreetLincoln, NE
Source: consumeraffairs.com

Refrigerator (Model Mff2558vems) purchased end of November 2011. Early in 2
Refrigerator (Model Mff2558vems) purchased end of November 2011. Early in 2013 notice refrigerator first forming ice all over freezer, including an ice sheet on bottom of freezer. Then noticed water around refrigerator. Called maytag and they sent repairman even though a little over year and out of warranty. Their service people seemed to know exactly what was causing the leak as they came in with the correct replacement part. Worked fine however, there was damage to my newly refinished hardwood floors which Maytag did pay to repair. A couple of days ago I opened the freezer and again noticed ice all over freezer. The next day, water all around freezer. I cleaned everything up, so I thought. The day after, we noticed the hardwood in kitchen buckling up far from refrigerator and the laminate in dining room bubbling, even though there was no visible sign of water. Called Maytag repair company but they couldnt come out for a couple of days. Called another local repair service familiar with Maytag refrigerators and he couldnt find anything wrong with refrigerator even though he knows leaking caused by refrigerator. Called insurance co. and they sent over service master. Leak is definitely coming from refrigerator. They had to pull up hardwood floor, part of walls, the dining room. They now have five large fans going and a defroster to dry things up. This is upsetting, as my daughters wedding is next month, my husband is currently laid off and I dont need this kind of aggravation again. I love the french door idea, so roomy for my large family, but I am now afraid of this refrigerator. I dont want it but think it is ridiculous I have to shell out more money when the refrigerator is less than 3 years old. I talked with a higher level supervisor at Maytag and they are only willing to give a 100.00 rebate towards a new refrigerator since the refrigerator is out of warranty. This is ridiculous. I thought by buying American I was helping our economy but what I got in return is heartache and crappy merchandise. If there is a lawsuit in California against Maytag about these refrigerators I want to join. My friend in N. CA who bought her Maytag refrigerator the same time I did is also experiencing leaking. So frustrating.
Published: August 16, 2014
Catherine of San Diego, CA
Source: consumeraffairs.com

Chalk up another bad tub bearing. Washer around 4 years old. Repair man say
Chalk up another bad tub bearing. Washer around 4 years old. Repair man says $350 to $400 to fix. Also said sees it couple times a week. Said after Whirlpool bought Maytag quality nose dived. Maytag no longer top of line. Will never buy another Whirlpool or Maytag product. Just replaced control panel on dishwasher also. Amazon sells kit to repair washer. That should tell you how bad it is. Called Whirlpool to see if they had plans to do anything about this. No they dont. Stay away.
Published: December 10, 2014
Duncan of Jacksonville , FL
Source: consumeraffairs.com

Washer sounds like gearing is broken, is noisy during operation, various co
Washer sounds like gearing is broken, is noisy during operation, various combinations of options dont work, appearance of only one agitation cycle combination on washer, just many settings but all with the same response; dryer does not timely dry clothes, all settings default to the same palpable heat temperature; clothes take much longer to dry in new dryer than they did in old Maytag. Newer Maytag set appears to be secondhand garbage sold as new by Menards. Company unresponsive to complaints.
Published: February 13, 2019
Carol of Berkley, MI
Source: consumeraffairs.com

The only reason I am giving 2 stars is because I didnt actually spend my ha
The only reason I am giving 2 stars is because I didnt actually spend my hard earned money buying these machines, they came with our house purchase. At first I was excited to have a good quality washer/dryer... Now I understand why the previous owners left them behind. My complaints are like most of the others on here - takes way too long to do a load because of the stupid water sensor, it doesnt wash loads evenly so everything on top hardly gets wet and washed properly, lint all over our clothes, powder residue left behind even though I set it to 2 rinses, a lot of settings but missing useful ones like quick wash... just all around disappointing. At least one good thing has come out of this and we will not be buying Maytag for our new laundry room. Saying that I have also read so many bad/worrying reviews about Samsung and LG - cant any company make good, reliable, lasting products and stand behind a warranty anymore?!
Published: January 17, 2019
Annette of Langley, BC
Source: consumeraffairs.com

Im furious beyond belief with Maytag. Im furious at myself for being stupid
Im furious beyond belief with Maytag. Im furious at myself for being stupid enough to purchase all new Maytag appliances when I purchased this home as I had horrible experiences with them in my former home. This concerns the Maytag over the range microwave oven model MMV4205AA. First of all, within 6 or 7 months after purchasing it while cooking a frozen dinner, the turntable just cracked in half. Maytag wanted $89 to replace it. I knew when the turntable cracked that there were more issues to come. That is not normal in any way for that to occur in a microwave.Problems continued, of course, and with each call to Maytag, they would say the same thing the microwave is out of warranty and refused to assist me. Its not some little table top thing that one can just toss out and buy a new one. I paid about $400 for it from Home Depot. Last week, without it even being turned on, it just stopped working. I checked the electrical supply and conduit to make sure that was okay. I called numerous service organizations who told me this sudden breakdown when the microwave isnt even turned on is a known issue with this model and several other Maytag over the range models. Ive called them (Maytag) three times in the last week and they refuse to provide any allowance and hear the same old thing, the microwave is out of warranty. I was willing to have them even just provide some assistance rather than replace the microwave. Ive been told by numerous service organizations that this is a known issue and that even if they repair it, it will occur again and again and Im best off purchasing a different brand, which I cannot afford. They gave me phone numbers for service organizations authorized to service Maytag products and this just goes to show how out of touch they are. They gave me one that isnt even in business anymore. How professional, not!Warning: Purchase Maytag at your own risk. I give you fair warning. Every single Maytag product Ive ever owned has been a problem. I will never, ever, ever purchase another Maytag product again. I would think just out of decent customer relations, that theyd repair this issue. To be honest, I dont really trust a repair as Ive been told it will happen again and again. There was no notice that the microwave was breaking down either. It wasnt turned on. One day, I went to use it and it just wouldnt work. Actually, I went to use the timer on it and thats how I found out it was dust. My advice is stay away from Maytag. If you read reports, there are more complaints on Maytag than any other appliance manufacturer in existence. Not only on their products, but their customer service too.
Published: December 31, 2012
Karen of Schaumburg, IL
Source: consumeraffairs.com

I love my Maytag. It does a good job, however, it takes almost an hour to r
I love my Maytag. It does a good job, however, it takes almost an hour to run one load. Also, if you have a heavy load, it doesn’t spin long enough so your clothes are dripping when you take them out.
Published: May 22, 2020
Belinda of Alpharetta, GA
Source: consumeraffairs.com

Purchased a Maytag refrigerator in July 2011. The compressor failed May of
Purchased a Maytag refrigerator in July 2011. The compressor failed May of 2013. After many phone calls to Maytag they replaced the parts (compressor) - my cost for labor (aprox $300.00). 30 days later, the service company had to repair a leak and recharge the system. March of 2015 the compressor failed again. Have spoken to Maytag (case # **) - they will provide no help what so ever. I was told I should have purchased an extended warranty.
Published: March 31, 2015
MARCUS of Getzville, NY
Source: consumeraffairs.com

Machine (Washing machine front loader model # MHW 5500 FC1) purchased Augus
Machine (Washing machine front loader model # MHW 5500 FC1) purchased August 2017. From the start Service Dept USA told me to unplug and re-plug anytime I had a problem as this problem started right away right after installation. In January it was getting stuck on the spin cycle. Unplug and re-plug to no avail. MAYTAG DO NOT have their own technicians just so you know. In the my area they use two subcontractors. In January they sent out the first sub-contractor from Appliance Wizards. He is a one man operation I later found out. As soon as he saw that I had a stacked washer and dryer he told me that this was my problem. He pushed a bunch of buttons on the machine, obviously re-setting the motherboard in a different way than unplug and re-plug and told me that there was nothing wrong with my machine. Not true. Machine was getting stuck again. Called Whirlpool service USA again. Told them not to send the same company. This time they sent JC Service. Excellent company. Kyle came out, identified that it was the motherboard. He claimed that they had other consumers with the same problem but that MAYTAG has corrected the problem and he went ahead and ordered a new motherboard. Waited 8 days and Kyle and another serviceman came and installed the new motherboard two days ago. Yesterday I put in my first load and the whole machine went dead. Kyle came again. He claims it is the motherboard again and he ordered a new one. I called Whirlpool service USA and spoke to Tina. All I wanted them to do is to ship my now, third motherboard quickly by courier so that I would not have to wait another 8 days without a washer. Her resolution was to extend my warranty by 6 months. I advised her that I had purchased a 4 year warranty but if they did not fix it so I can use it, even a ten year warranty would be of no use. So then she went and started reciting THEIR RULE OF LAW with regards to their protocol and told me that if needed they will replace my motherboard as many times as needed. She would not address sending the motherboard quickly. I asked for a supervisor several times and finally she agreed to put me through to the supervisor. She was worst than Tina. She agreed to check with the parts department and if possible she would ship it out by courier. I asked her to keep me on hold while she checked. She came back saying that they were not answering and that IN FACT they could not ship it out expeditiously. So, IN OTHER WORDS, SHE WAS LYING TO ME TO GET ME OFF HER LINE!!!! I asked her to give me the e-mail address of the EXECUTIVE OFFICE for Whirlpool. She claimed that she did not have their e-mail address and that the only way to communicate with them was by snail mail. I checked the internet and found a telephone number for the Executive office in Mississauga. I called them. The menu asked to push 5 for... get this... CUSTOMER EXPERIENCE... I pushed 5, followed by a bunch of beeps and a busy signal and disconnect. I tried 3 times. So there you go. This is their way of giving you a Customer Experience. Then I found a number for the Executive office in the USA. I was able to reach Latisha from the executive team and she assured me that if I were a USA resident she would have that motherboard shipped to be by courier right away. Because I am in Canada she was going to contact them to give me a call but that now I had to wait till Monday. 4 days to get back to me from Canada. Yet when it comes to service and parts, everything is arranged in the USA and everything comes from the USA because it is more cost effective for them. Who cares about the consumer. By then the motherboard will have left three days to arrive. 7 days take away 4 equals 3, take away a day for courier, depending on what time they call me on Monday, otherwise you have to take away two days, and then it will be all for nothing. But again, they must have so many complaints at the EXECUTIVE LEVEL, that they cannot call right away. So folks, note that Whirlpool has not recalled these machines with a defective motherboard, they are still selling them to unsuspecting consumers. They are not making an effort to send them out quickly or keep some in stock locally. BUT THE WORST OF ALL IS THAT THEY ARE REPLACING THE DEFECTIVE MOTHERBOARDS WITH OTHER DEFECTIVE MOTHERBOARDS!!!! This is outrageous!!!! I shall update my review once I hear from the very busy executive office for client care, and again once the new motherboard goes in. I shall post my order number and receipt when I update this review as my husband has all this and he is away. However I can give a work order number from service: **.
Published: March 9, 2018
May of Oakville, ON
Source: consumeraffairs.com

Same issues as many others here, had to replace the main control board a co
Same issues as many others here, had to replace the main control board a couple of months after the warranty period was up. Funny thing is though, I brought the old board into my local electronic repair shop thinking it might be worth getting it fixed in order to have a spare on hand in case the new one was also short lived... He told me he examined the board and there was nothing physically wrong... The problem he said was in the programming or firmware. Unfortunately, he said Maytag does not offer an update and there is no way to clone the newer version from my new board onto the old one so it was garbage. Seriously Maytag? Hundreds of dollars later in parts and melted groceries all because you wont issue a firmware update? Also have water leaking out of the bottom of the fridge late at night so Im never awake to troubleshoot it. Considering how sporadic it seems to be, Im guessing it must have something to do with the defrost cycle... Have to figure it out though as its starting to cause damage to the floor and leaking down to the basement :( Never again Maytag.
Published: September 25, 2014
joe of Kimberley, BC
Source: consumeraffairs.com

We purchased our Maytag Bravos just under two years ago. Over the past mont
We purchased our Maytag Bravos just under two years ago. Over the past month or so, we noticed the spin cycle was getting louder and louder. Today we had the service man come out. He informed us that our 2-year-old machine will require new bearings and a new basket, which equates to over $700 in repairs. The repairman said he has seen more and more of this with these high efficiency washers. He suggested that anyone buying these new washers be sure to buy the extended warranty.I for one am completely disappointed that one can spend that much money for a washer with a two-year shelf life. I personally think this is planned obsolescence created by the manufacturers. The serviceman also said the LG versions of these washers have a large increase in electronic problems. Be warned, we have very few choices these days so buyers beware.
Published: March 15, 2014
John of Livonia, MI
Source: consumeraffairs.com

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