Rheem Appliances
Rheem Appliances

Rheem Appliance Repair

The ideal comfort system for any home is one that just works without you realizing it. Rheem specializes in dependable, quiet, efficient systems that make your home comfortable. Whether you need to stay cool in the summer, warm and toasty during winter or equally comfortable all year long, Rheem has the solution for your home. Browse Rheem's entire line of high quality, sustainable, high efficiency air conditioners, furnaces, and more below.


Air Conditioner Repair

Rheem manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Rheem appliance repair from experienced professionals, your local Appliance Helper can help.

Rheem Air conditioner not cooling 
If the air filter is clogged, air cannot flow properly through the air conditioner. This greatly reduces the cooling capacity of the air conditioner. In addition, if the air filter is clogged, the evaporator coils will frost over. To remove debris from the air filter, try cleaning the filter. If it is not possible to clean the air filter, replace it. 

Rheem Air conditioner fan not working 
The dual shaft fan motor (or circulation fan motor) might be defective. The circulation fan motor has two fan blades: one on either side of the motor. On one side, the fan blade draws in outside air over the condensing coil to dissipate the heat. On the other side, the fan blade directs the air over the evaporator coil. The dual shaft fan motor has bearings that can loosen or bind over time. To determine if the motor bearings are defective, wiggle the motor shaft. If the motor shaft is loose, or if it won’t turn at all, replace the fan motor. 

Rheem Air conditioner compressor won't run 
The temperature control board provides voltage to the fan motor and compressor. If the control board is defective, it may stop providing voltage to the compressor. Control boards are often misdiagnosed. Before replacing the temperature control board, make sure you check more commonly defective parts—particularly the compressor overload, capacitor and the compressor itself. If you are certain that all of the other components are working properly, replace the temperature control board. 

Rheem Air conditioner won't turn off 
The condenser coils dissipate the heat as the refrigerant passes through the coils. If the condenser coils are dirty, they won’t be able to dissipate the heat as effectively. As debris builds up on the coils, the air conditioner will become less efficient, causing the air conditioner to work harder to cool down. If the coils are significantly dirty, the air conditioner will not be able to maintain the proper temperature, and the compressor will run continuously in an attempt to cool the room. Check the condenser coils to determine if they are dirty. If the condenser coils are dirty, clean them. 

Rheem Air conditioner is loud or noisy 
When the compressor is wearing out, it generates more noise than usual. When this happens, it is not necessary to replace the compressor—compressors often last for years after they become noisy. However, if you would prefer to have a new compressor, have a licensed professional replace it. 

Rheem Air conditioner remote control not working 
First, try replacing the batteries in the remote control. If installing fresh batteries doesn’t solve the problem and you can still operate the air conditioner manually, the remote control might be defective. If you think the remote control is defective, replace it.


Furnace Repair

Rheem manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Rheem appliance repair from experienced professionals, your local Appliance Helper can help.

Rheem Furnace not heating 
The igniter gets very hot and glows bright orange to light the gas burner. If the igniter fails or cracks, the furnace won’t heat. To determine if the igniter is faulty, remove the igniter and inspect it for cracks. If the igniter is cracked, replace it. If the igniter is not cracked, use a multimeter to test the igniter for continuity. If the igniter does not have continuity, replace it. 

Rheem Furnace is noisy or loud 
The blower wheel blows air out of the furnace and through the house. The blower wheel is attached to the blower motor shaft with a set screw. If the set screw is loose, the blower wheel will wobble on the motor shaft, and the wheel will be noisy as it turns. Check the set screw to ensure that it is properly tightened. Next, inspect the wheel for damage. If the blower wheel is damaged, replace it. 

Rheem Furnace starts then stops 
The flame sensor monitors the burner to detect whether or not a flame is present. If the flame sensor is defective, it might fail to detect a flame. If the flame sensor does not detect a flame, the control board will shut off voltage to the gas valve to prevent the furnace from heating. Sometimes, if the flame sensor is dirty, it will fail to detect a flame. Try cleaning the flame sensor with a fine abrasive pad. If the furnace still doesn’t heat, replace the flame sensor. 

Rheem Furnace blower not running 
The blower motor blows air through the return vent, past the heat exchanger, and into the home’s venting. First, make sure that power is getting to the motor. If power is getting to the blower motor, but the motor does not run, the motor may be burned out. If the blower motor is burned out, replace it. If the blower motor hums, check the blower fan to ensure that it spins freely. If the blower fan is unobstructed but does not spin freely, replace the blower motor. 

Rheem Furnace blower runs all the time 
The control board has relays that regulate the voltage to each component in the furnace. If the relay that controls the blower motor fails while it is closed, it will send continuous voltage to the blower motor, causing the motor to run continuously. If the control board is at fault, replace it.


Water Heater Repair

Rheem manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Rheem appliance repair from experienced professionals, your local Appliance Helper can help.

Not enough or no hot water from the heater 
1. Check your household’s water usage. If the usage exceeds the water heater’s capacity, wait for the water heater to fully recover. 
2. Check the water heater’s power supply. Check for blown fuses or a tripped circuit breaker. Ensure the disconnect switch, if used, is in the on position. 
3. If it is gas heater, check that the water heater is receiving fuel by ensuring that any cutoff valves in the gas line are turned to the on position. Have other gas water heater problems looked into and serviced by a qualified technician. 
4. Check the water heater thermostat for proper setting, and readjust the setting if needed. 
5. Ensure that all faucets are closed and are not leaking. 

Why is my Rheem water heater not heating? 
1. Your electric supply may be off and there is no power going to your water heater. You need to make sure electric supply to water heater and disconnect switch, if used, are in the ON position. 
2. Electric service to your home may be interrupted. Confirm whether your home and nearby homes have power. Contact the local electric utility if there is power interruption in your home. 
3. A fuse may be blown or a circuit breaker tripped. Check for blown fuses and tripped circuit breaker. Replace fuse if blown or reset circuit breaker to fix the problem. 
4. The temperature limiting control (ECO) could have broken the power circuit to the heating element after sensing excessively high water temperatures. To fix the problem, you must manually reset the ECO. 
5. The thermostat may be set too low. You can regulate the temperature of the water in the water heater by setting the temperature dial of the adjustable surface mounted thermostat located behind the jacket access panel. 
6. Leaking or open hot water faucets. Make sure all faucets are closed. 
7. During winter months, the cold water inlet temperature may be colder. This is normal. The cold water inlet takes longer to heat. 
8. If the issue doesn’t resolve after checking the above issues, there could be a problem with your wiring. Make sure power supply voltage agrees with your water heater rating plate. The branch circuit wire and fusing or circuit breaker should be of proper size. Also, make sure that the electrical connections are tight and the unit is properly grounded. Refer to installation instructions that came with your unit. 

Pilot light won’t  light or stay lit 
If the pilot light on your Rheem water heater won’t light or stay lit, it could be because of a blocked gas line. Other possible causes for this problem are a faulty thermocouple, malfunctioned gas valve, or something as minor as draft coming from a crack in the wall or under the door. 
1. Open the valve on the gas line by turning the handle until it is parallel to the gas pipe. Turn the gas control knob to the “Pilot” position and push it in. Can you hear a faint hissing sound? If not, there may be a blockage on the pilot supply tube, or the heater gas tube may be faulty. 
2. Turn off the gas, disconnect the pilot supply tube using a small wrench and clean it out with compressed air. If the problem persists, you may need to clean or replace the gas valve. 
3. Light the pilot if you hear a hissing sound when you depress the gas control valve. If the flame starts but goes out shortly, check for drafts. Inspect the vent if you can’t find the source of draft in the room. It should extend 18-24 inches above the roof line and be free from obstructions. Even a small breeze will blow the pilot if the vent is too short. 
4. If the flame stays lit while holding down the button but goes out when you release it, adjust the thermocouple. This is the small device, shaped like a bulb, located near the pilot aperture. Check to make sure the thermocouple isn’t loose and fell slightly out of position. 
5. Replace the thermocouple if adjusting it doesn’t fix the problem. Turn off the gas, then disconnect the thermocouple, pilot tube, burner gas supply and pilot igniter from the gas valve and remove the sealed access door. Install a new sealed access door after replacing the thermocouple to prevent carbon monoxide getting into your home. 
6. If the above steps don’t fix the problem, contact your gas or propane supplier to inspect your service lines. The gas could be contaminated by water or oil that is restricting the gas flow. 

Rheem water heater overheating 
1. Check the thermostat and adjust lower if necessary. Sometimes the dial is tweaked too high accidentally. 
2. In time, mineral settle around the heating element. When these heating elements get coated with sediment, they have to work harder to heat the water. This may lead to the elements overheating, which is why your water heater is suddenly hot. Check the heating elements for mineral scale build up. Remove and clean the heating elements if necessary. 
3. The pressure relief valve allows buildup steam to escape from inside the water heater. If this valve is blocked, your hot water will come out hotter than normal. If you can hear water boiling inside your water tank, you need to shut down the power to your heater immediately as this could cause an explosion. Call a qualified plumber to have it checked out after shutting off your water heater. 
4. If your water heater is still overheating even after adjusting the thermostat accordingly, the thermostat could be faulty. You need to replace the thermostat. 
5. If adjusting the dial on your gas water heater doesn’t fix the problem, replace the valve assembly.



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Product Reviews:

Rheem furnaces are reasonably priced and provide comprehensive warranty cov
Rheem furnaces are reasonably priced and provide comprehensive warranty coverage. For consumers looking at competing brands, such as Trane, Bryant, and American Standard, Rheem provides reliable heating solutions that should be strongly considered.
Published: November 9, 2020
furnaceprices.ca
Source: furnaceprices.ca

Rheem gas furnaces offer a broad range, from the budget Classic Series to t
Rheem gas furnaces offer a broad range, from the budget Classic Series to the higher-end Prestige Series. Rheem's gas furnaces are highly regarded and reliable with a range that spans most needs and budgets.
Published: October 9, 2020
Stevie Keen
Source: toptenreviews.com

I’ve owned my Rheem furnace for ever since I bought my house. Ever since
I’ve owned my Rheem furnace for ever since I bought my house. Ever since I purchased it, it has never given me any problematic issues. It has been quite reliable and for the same reason, I decided to get my parents a furnace similar to mine since theirs was giving them so many problems and incurring to many repair costs.
Published: October 9, 2020
pickhvac.com
Source: pickhvac.com

I replaced my old water heater at my rental property after 15 years and due
I replaced my old water heater at my rental property after 15 years and due to the small space I have, I purchased a "Performance Platinum" little over 5 years ago. It's been working well and tenants are happy. Couple of weeks ago the pilot stopped working and wouldn't stay ON. Looked up in YouTube and found a few Very Useful clips by professional repairmen. The "Gas Valve" had stopped working and needed to be replaced. Called Rheem's Customer Service Dept and on the phone they suggested the same thing as I explained the problem. They actually sent me 2 parts they thought needed. One was the Thermocouple and the other one a Gas Valve. I had already cleaned the Thermocouple but they still sent me the part to make it easier for me. I replaced the Gas Valve and problem solved. Yes I did happily pay $30 to expedite the shipping which made it 2 days. I am very happy with the Water Heater and very happy with the Customer service dept. But I think Honeywell should make better quality Gas Valves. Because a Gas Valve in my experience should work well over 12 to 14 years, especially Honeywell. Thanks Rheem.
Published: September 23, 2020
R of Orange, CA
Source: consumeraffairs.com

I moved into my house two years back. The furnace that was initially pre-in
I moved into my house two years back. The furnace that was initially pre-installed by the initial tenant was however too noisy and too faulty. I decided to purchase another furnace for my convenience. I did my research from friends opinions and their experiences with their furnaces, and also went further and researched online. I decided to settle for a Rheem classic series whose price was a little bit subsidized by 10% in comparison with other furnaces of the same properties. It is quite heavenly that you won’t notice the fluctuation in seasons to winter. There is no cold at all. It is the best furnace that one could ever get and has never given me any problems.
Published: September 9, 2020
pickhvac.com Farmington, MN
Source: pickhvac.com

Mine is about 10 years old and it’s fine. I haven’t had a problem excep
Mine is about 10 years old and it’s fine. I haven’t had a problem except last season it needed Freon. Mine was installed by Greg Hookenshoven Heating and Air Conditioning. Great service. He comes quickly when called for service. Can’t say enough.
Published: June 14, 2020
Georgeine of Pittsburgh, PA
Source: consumeraffairs.com

Rheem is a good product, well made, and has a great track record. Parts are
Rheem is a good product, well made, and has a great track record. Parts are easy to get and it is easy to repair when needed even though that’s rarely. The life span of a Rheem is 20-25 years. If I had to purchase another heating and air unit it would be a Rheem.
Published: June 13, 2020
Malissa of Knoxville, TN
Source: consumeraffairs.com

I bought a new home in 1984 which had a 4 ton Rheem central air conditioner
I bought a new home in 1984 which had a 4 ton Rheem central air conditioner system which ran for 20 years. Updated with a Rheem 5 ton system ten years ago and haven’t had a problem to date. I also recently replaced my water heater with a Rheem which is very efficient. I highly recommend their product line.
Published: June 7, 2020
George of Staten Island, NY
Source: consumeraffairs.com

My wife is worried our original Rheem 81V52D 50 gallon water heater is goin
My wife is worried our original Rheem 81V52D 50 gallon water heater is going to go out. I replaced the lower heater about 12 years into its life; only been drained once. 4 people live here and I'm the only 5 minute showering man. Good recovery from back to back showers for 1 hour. Now the hard part is getting a dual 4500 W unit like I had.
Published: April 22, 2020
Eric of Loganville, GA
Source: consumeraffairs.com

I had a Rheem HVAC unit with a motor burned out during a HOT Summer in Alab
I had a Rheem HVAC unit with a motor burned out during a HOT Summer in Alabama a few days ago. The local Distributor did not honor my warranty due to the fact that my problem comes up after the Unit installation date; but, it was within my warranty registration date. I called Rheem warranty department and was fortunate to speak to a lovely lady named Michelle. She took times listened to my explanation and willing to work and help me with the warranty part. The authorized Rheem technician was able to help restore the HVAC unit to its operations. I wanted to thanks Michelle personally and thanks Rheem manufacturing department for going the extra mile to listen and review my case. With this type of professional service, I am rest assure to continue to buy Rheem products for my future need. Again, thank you very much.
Published: September 13, 2019
Tien of Madison, AL
Source: consumeraffairs.com

I see all of these bad reviews of the Rheem water heaters and notice that m
I see all of these bad reviews of the Rheem water heaters and notice that many seem to be purchased at a retail level either thru their plumber or directly from Home Depot or other home improvement outlet. We installed our Rheem water heater Model, RHEPRO52-2, in May, 2004 and it's still going strong after 14+ years. Never had a problem or leak. I researched which water heater to install before building, even talked to the Rheem folks. I told the plumber what I wanted. After much grousing, he installed what I wanted and I even got him to submit the registration paperwork that extended the warranty by 4 years ( one of the reasons I wanted it.).
Published: December 17, 2018
R. of Madison, AL
Source: consumeraffairs.com

I have been used for 11 yrs, no problem at all. I don’t know how long my
I have been used for 11 yrs, no problem at all. I don’t know how long my previous owner has used. In 2015 I contacted the manufacturer by email, they are nice and respond quickly. I just want to be fair to tell my true experience.
Published: November 5, 2018
Jane of Seattle, WA
Source: consumeraffairs.com

We have decided to replace our hot water tanks before it fails. My wife fig
We have decided to replace our hot water tanks before it fails. My wife figured it was about 13-14 years old. I was shopping around for a tank and it finally clicked, why don't I see what brand we have now, as 13 years is pretty darn good. The installer had the date of installation Dec 24/2001... WOW. It’s a Rheem Professional 410 professional grade. So that's what I will be looking for now. A instructor at my work in the plumbing department suggested I get a basic model (6 year warranty), but make sure I drain the tank once a year and wait until the water runs clear to get all the sediment out and prevent corrosion. Don't forget to turn off the breaker first. I'm definitely getting another Rheem. Good luck with whatever you decide.
Published: October 10, 2018
Steve of Canada
Source: consumeraffairs.com

Actually we had to replace a part to central air approx. $120. But the elec
Actually we had to replace a part to central air approx. $120. But the electrician said to be prepared to replace your unit within a year. She's old and past her life expectancy. She's a good girl B/C most die well before this and she only had a couple problems, nothing major. I would stick same brand. Rheem. So we are now checking in on some. And glad we had heads up. Because we could look around and price.
Published: November 14, 2015
Diana of Mount Holly, NJ
Source: consumeraffairs.com

I have had good luck with Rheem gas hot water tank. I bought it 23 years ag
I have had good luck with Rheem gas hot water tank. I bought it 23 years ago, installed it myself and it is still going. Since that time I have added a garage to my house and want to put it in the garage. I am going to buy a new one because I am on borrowed time with it now and my next one will be a Rheem unless someone knows another one can outlast mine?
Published: October 10, 2015
Gerald of Waterford, NY
Source: consumeraffairs.com

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