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SubZero Appliances
SubZero Appliances

SubZero Appliance Error Codes

Sub-Zero is designed to help you get the most out of every moment that you spend together in the kitchen, with tools that ensure fresh food, delicious meals, and spotlessly clean dishes.


Dishwasher Error Codes

CODE: 800140 
PROBLEM: Dishwasher does not drain 
FIX: Drain pump has been on too long while draining. The secondary pressure check cannot resolve draining issues. 

CODE: 600148 
PROBLEM: Diverter valve: ZE1 not found 
FIX: Fault level error has occurred. Software or hardware loading error.  

CODE: 560187 
PROBLEM: No water supply to product 
FIX: Error 560187 appears within the first three minutes of the cycle if water is not supplied to the dishwasher. Verify the water supply to the unit is turned on. 

CODE: 580147 
PROBLEM: pressure sensor out of valid limits. 
FIX: PE1: pressure sensor out of valid limits. 

CODE: 050140 
PROBLEM: MOT4: drain pump on too long while draining. Pressure sensor not working. Wash pump drive system: I2T overcurrent error during steady-state speed (fatal). 
FIX: Verify the drain is clear and free of debris. Verify the drain line is not kinked. Turn the home circuit breaker to the unit off for 30 seconds then back on again. Retest the unit operation. 

CODE: 600149 
PROBLEM: Diverter valve: Excessive lap time; does not apply to calibration sequencing. 
FIX: Turn the home circuit breaker to the unit off for 30 seconds then back on again. Retest the unit operation. 

CODE: 560186 
PROBLEM: FE1: Erratic/unacceptable flow meter data detected while filling 
FIX: Turn the home circuit breaker to the unit off for 30 seconds then back on again. Retest the unit operation. 

CODE: 600151 
PROBLEM: Diverter valve: Non-expected home detected 
FIX: Turn the home circuit breaker to the unit off for 30 seconds then back on again. Retest the unit operation.


Microwave Error Codes

CODE: 40 
PROBLEM: Less than 5?? change in temperature over 10 minutes of continuous call for heat. Occurs only during preheat mode and the door is closed. 
FIX: Power the unit off by pressing the Power On/Off key. Press and hold the Power On/Off key, along with Med and Proof keys simultaneously for five seconds. "RE" appears on the display. Press and hold Timer Up and Timer Down simultaneously for five seconds. The unit will beep one time. Press Timer Up one time and release. If cleared, display should now read Error None.Exit Diagnostic mode by pressing the Power On/Off key. Verify unit operation by turning unit on and allowing it to preheat. 

CODE: 50 
PROBLEM: Door switch closed when keypad is operating or unit is turning on. 
FIX: Power the unit off by pressing the Power On/Off key. Press and hold Power On/Off key along with MED and PROOF keys simultaneously for 5 seconds. The display should now read "RE". Press and hold the Timer up arrow and the Timer down arrow simultaneously for 5 seconds. The unit will beep one time. Press the Timer up arrow one time and release. If cleared, display should now read "Error None". Exit diagnostic mode by pressing Power On/Off key. Verify unit operation by turning unit on and allowing to preheat. 

CODE: 60 
PROBLEM: Warming Drawer temperature rises to 250??F in any mode/state. 
FIX: Verify ambient temperature is not extremely hot. When installed outdoors, direct sunlight may cause this error code to appear. Verify proper product installation. Refer to the product Installation Guide for further installation information. Turn the home circuit breaker to the unit off for 30 seconds then back on again. Retest the unit operation. If these steps do not resolve the issue, no further troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair. 

CODE: 70 
PROBLEM: Cable wires that activate element or fan relays on power board are not making connection. 
FIX: Turn power to the unit off at the circuit breaker. Restore power and see if the error returns.


Range Error Codes

CODE: 0E 
PROBLEM
Power relay shorted, sensed as closed when should be open. 
Failure of element circuit. 
Failure of relay drive circuitry. 
FIX
Turn the unit off at the circuit breaker to reset the circuit. 
Turn the unit back on and observe if the error returns and if unit operates properly. 
 
CODE: 03 
PROBLEM
Open circuit detected on RTD oven sensor. 
FIX:  
No troubleshooting advice is available for error code 03 on a Dual Fuel Range. Contact Factory Certified Service to schedule an appointment for repair. 
 
CODE: 01 
PROBLEM
Door lock or unlock switches not sensed within 60 seconds while driving the door lock motor. 
FIX
Turn the home circuit breaker to the unit off for 30 seconds then back on again. 
Retest the unit operation. 
See also, Electric Oven Beeping or Chiming. 
 
CODE: EA 
PROBLEM
Controller error. 
FIX:  
Turn the home circuit breaker to the unit off for 30 seconds then back on again. Then retest the unit operation. 
 
CODE: ERR 
PROBLEM
Communication lost with the oven controller. 
FIX:  
COMM ERR displayed on an L Series Built-In Oven indicates a communication error. 
Reset the unit's power at the circuit breaker. 
Turn the unit back on to see if the error message returns. If it does, no further troubleshooting advice if available. 
 
CODE: E09 
PROBLEM:  
Short circuit in PT sensor or in its wiring. 
FIX:  
For errors including E09 and F0, no troubleshooting advice is available. Contact Factory Certified Service to schedule an appointment for repair.


Refrigerator Error Codes

CODE: EC40 
PROBLEM: Excessive Freezer Compressor Run – This means that the freezer won’t stop running. 
FIX: Depending on the internal temperature of the refrigerator, you will need to do one of two things: 
If the internal temperature is high: If the refrigerator door is not open, but the temperature is still high, it is suggested that you contact a certified appliance repair service. 
If the internal temperature is normal: Clean condenser 

CODE: EC50 
PROBLEM: Excessive Refrigerator Compressor Run – This basically means that your refrigerator runs constantly or too much. Compressor run time is affected by the amount of food in the refrigerator, temperature of that food, external and internal temperature and length of time the door is left open. 
FIX: If you receive error code 50, there are a few different things you can do to fix it: 
Make sure nothing is blocking the door from closing and sealing correctly. 
Clean the condenser if it is dusty or dirty. 
Remove anything blocking the condenser fan blade, or tighten it if it’s loose. 
See if the sealed system is leaking. 

CODE: EC24 
PROBLEM: Defrost Underheat – This means that the defroster is not heating high enough to do its job. 
FIX: An EC24 code fix also depends on the temperature: 
We recommend calling a Sub-Zero appliance repairman if the temperature is high. 
If the temperature is normal: 
Make sure the condenser is clean and clear of any dust or debris. 

CODE: EC06 
PROBLEM: Thermistor Inconsistencies – This means that the evaporator thermistor in the refrigerator read inconsistent temperatures on several occasions. It can also mean that the thermistor shorted for longer than ten seconds or read open. 
FIX: Sub-Zero recommends contacting a Factory Certified Appliance Repair Center to service your refrigerator. 

CODE: EC20 
PROBLEM: Faulty Defrost Bi-Metal Operation – A bi-metal defrost thermostat prevents the refrigerator from overheating while it’s defrosting. 
FIX: Turn of the refrigerator circuit breaker. Wait 30 seconds and turn it on again. If error code EC20 does not resolve itself, contact a Sub-Zero certified repair center.



SubZero Appliance Error Codes

SubZero appliance fault codes

SubZero appliance diagnostic codes

SubZero appliance error symbols

SubZero appliance common faults


Product Reviews:

I chose a built-in all refrigerator for it's energy efficiency, and ha
I chose a built-in all refrigerator for it's energy efficiency, and have a separate under counter freezer. The Sub Zero is very roomy and well lit. Have had some issues with dark staining of the white etching on the glass shelves, (which removes mostly with cleaning). Bought in 2001, still going strong in 2019 with only one repair. Very easy to access/clean coils. Fits a huge pizza box on bottom shelf! Stainless steel face looks great. Can set exact temperature desired. No ice/water on door, too many things to break, and I prefer to make my own ice. Ice makers are notorious for problems, so I kept it simple.
Published: September 10, 2019
Gail of Crystal River, FL
Source: consumeraffairs.com

Wolf Dual Fuel 30" Range - I think each buyer needs to decide for them
Wolf Dual Fuel 30" Range - I think each buyer needs to decide for themselves whether these stoves are worth the money. We believe we made a great purchase. The dual stack burners are amazing for precision heating. The oven is perfect and very accurate. The cooling fan, unlike our older DCS is quiet. The burner drip pan is enameled, making cleanup a breeze. That said, I have two issues that I would expect on a premium stove. Major - there are no led indicator lights at each burner knob that clearly states (from across the room) that the burner is lit. Especially with a very low simmer, it can be hard to determine whether the burner is on or off. A simple led will clearly tell you. Minor - I think the oven light should come on and remain on as long as the oven is on, not just went the door is opened. My preference!
Published: December 28, 2017
John of Nashville, TN
Source: consumeraffairs.com

I have 5 sub zero/wolf appliances some of which I have had for over 20 year
I have 5 sub zero/wolf appliances some of which I have had for over 20 years. They are the best! I have found Wolf to be a great company and very supportive. After years of owning my subzero refrigerator I did not realize how fresh it kept my food as it had just became a norm. At my lake home because of expense we did not get a subzero refrigerator/freezer. What a mistake! When I asked my husband what he would have changed in our major remodeling project, his response was to get the subzero refrigerator/freezer. Nothing Better then Subzero/Wolf.
Published: October 19, 2016
Renee of Waukesha, WI
Source: consumeraffairs.com

Built this into a cabinet in our office kitchen and its perfect. No trim ki
Built this into a cabinet in our office kitchen and its perfect. No trim kit needed. Works perfectly, food cooks perfectly, very happy.
Published: February 3, 2017
V
Source: abt.com

This latest model is a perfect fit for my built-In space.
This latest model is a perfect fit for my built-In space.
Published: February 27, 2017
Dream Kitchen
Source: abt.com

Have had the refrigerator for 20 years, very few repairs, functions very we
Have had the refrigerator for 20 years, very few repairs, functions very well, still looks like new. Side by side refrigerator, freezer on the bottom with ice maker, costly but would recommend this fridge.
Published: September 1, 2019
James of Moutainside, NJ
Source: consumeraffairs.com

We really like our Wolf convection microwave oven. Abt technicians Chris an
We really like our Wolf convection microwave oven. Abt technicians Chris and Marco were competent and courteous. Also they notified me for an early arrival to remove and replace my old in cabinet microwave oven. Thank you very much.
Published: July 1, 2020
Roland R.
Source: abt.com

Bought a Wolf 60" Dual Fuel range about 10 years ago. Had quite a few
Bought a Wolf 60" Dual Fuel range about 10 years ago. Had quite a few problems with the thing. Circuit board had to be replaced several times - would fry if the self cleaning function was used. Despite the occasional problems, we used the range heavily, but after about seven years of use, I was fed up with the issues and was going to scrap it and get a different brand. To my amazement, Wolf offered to replace the range for less than a quarter of the original price. I figured that I had gotten at least that much use out of it and agreed. In short order, they brought in a new one and took the old one away. No problems whatsoever since then.
Published: April 18, 2020
D of Triadelphia, WV
Source: consumeraffairs.com

Fan stopped working due to a bad installation probably. Wolf was AMAZING ab
Fan stopped working due to a bad installation probably. Wolf was AMAZING about it. Immediately replaced the oven with a completely new product totally free within 2 weeks flat. I recommend Wolf because they have amazing customer service and you can rest easy they stand by their products. Called some other companies and was told their companies never would have replaced the oven only repair. So glad I went with Subzero-Wolf!!!
Published: April 16, 2018
WC of Malibu, CA
Source: consumeraffairs.com

Excellent commercial grade fridge. Looks more than good enough (stainless s
Excellent commercial grade fridge. Looks more than good enough (stainless steel), to blend in to a home setting. Rock solid performance. Excellent controls and a great freezer section. Model 650, with a bottom freezer. Twelve years on, and not a single issue.
Published: August 22, 2020
Keith of Birmingham, AL
Source: consumeraffairs.com

Wolf 48 Inch Range with griddle - Sorry folks! I absolutely love my range.
Wolf 48 Inch Range with griddle - Sorry folks! I absolutely love my range. Wouldn't trade it for anything else. I had a very small problem with it when it was under warranty and repairman fixed it without any complaint. Love the griddle for cooking for large groups. Love the simmer and the list could go on and on. I've had it for 6 years!!!
Published: August 13, 2016
Annette of Sandy, UT
Source: consumeraffairs.com

Expensive, but worth it. Had to spend about $1500 to repair and switch to n
Expensive, but worth it. Had to spend about $1500 to repair and switch to new refrigerant, but should be good for another 30 years. When you buy a Sub-Zero, you should never have to buy another refrigerator in your lifetime.
Published: September 7, 2019
Julie of Cincinnati, OH
Source: consumeraffairs.com

I chose a built-in all refrigerator for it's energy efficiency, and ha
I chose a built-in all refrigerator for it's energy efficiency, and have a separate undercounter freezer. The Sub Zero is very roomy and well lit. Have had some issues with dark staining of the white etching on the glass shelves, (which removes mostly with cleaning). Bought in 2001, still going strong in 2019 with only one repair. Very easy to access/clean coils. Fits a huge pizza box on bottom shelf! Stainless steel face looks great. Can set exact temperature desired. No ice/water on door, too many things to break, and I prefer to make my own ice. Ice makers are notorious for problems, so I kept it simple.
Published: September 10, 2019
Gail of Crystal River, FL
Source: consumeraffairs.com

We love our Sub Zero. Very few issues over the decades but we are redoing o
We love our Sub Zero. Very few issues over the decades but we are redoing our kitchen and are unsure about keeping this one or purchasing a new one. It’s a huge gamble! We clean the motor periodically and apply petroleum jelly when needed to increase the vacuum seals on the doors. Too bad we do not have a crystal ball!
Published: November 10, 2019
Carol of Baldwin, NY
Source: consumeraffairs.com

We love our Sub Zero. Very few issues over the decades but we are redoing o
We love our Sub Zero. Very few issues over the decades but we are redoing our kitchen and are unsure about keeping this one or purchasing a new one. It’s a huge gamble! We clean the motor periodically and apply petroleum jelly when needed to increase the vacuum seals on the doors. Too bad we do not have a crystal ball!
Published: November 10, 2019
Carol of Baldwin, NY
Source: consumeraffairs.com

I've owned my Wolf microwave going on 11 yrs w/ absolutely no problems
I've owned my Wolf microwave going on 11 yrs w/ absolutely no problems. It does everything I need it to do. I'm sure technology has only improved it's capabilities...if that is even possible! Money spent well! I would highly recommend my Wolf microwave.
Published: January 27, 2017
LS of Vancouver, WA
Source: consumeraffairs.com

I bought a house and the previous owner did a major reno and installed Wolf
I bought a house and the previous owner did a major reno and installed Wolf appliances. A glass panel fell off the range hood. Wolf replaced free of charge as they felt it was a manufacturing defect despite the unit being 8 years old. Yes you can find appliances that are cheaper but I highly doubt those companies would stand behind their craftsmanship as Wolf did in this case. Without hesitation, I will buy Wolf again. Very impressed. William **, Edmonton Alberta Canada
Published: September 29, 2019
Bill of Edmonton, AB
Source: consumeraffairs.com

Have had for 21 years. Very good. Not too many problems. Use private person
Have had for 21 years. Very good. Not too many problems. Use private person to fix. Much cheaper. Mine is built in, really nice. I have enjoyed it, big nice size freezer room for everything. If I ever need a new one would buy it again.
Published: September 4, 2020
Arlene of New York City, NY
Source: consumeraffairs.com

The food in my refrigerator lasts longer so less waste. I have had many oth
The food in my refrigerator lasts longer so less waste. I have had many other brands over the years, but this is hands down the best appliance. I love it. It keeps everything cool and the icemaker works well.
Published: August 21, 2020
Christine of Houston, TX
Source: consumeraffairs.com

Quality built throughout, steady cold or frozen temperature in respective c
Quality built throughout, steady cold or frozen temperature in respective compartments. It looks impressive, more like a part of the house than just an appliance. It is a bit expensive to buy however.
Published: September 6, 2019
Richard of Lauderdale By The Sea, FL
Source: consumeraffairs.com

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