I knew about Viking Ranges from back in the days that it’s a high-end commercial range. They’re one of the first ranges from back in the day that have been still around, and I recently also heard that they have improved their latest model. So, I decided to go and get one, and I love it. I like that it’s easy to clean and take apart. I like the aesthetics, the way it feels and looks, as well and it seems good quality. Its industrial quality is my favorite. Ive used my range and have gone back to the department store. I looked at the lower-end models and the integrity of the material isn’t there, like the grill grates and the griddle. Everything is just built a lot better on the Viking gas range.

I bought 3 Viking appliances for $30,000. Big mistake! I have been so disappointed with them & wished I had read these comments before I purchased these expensive junk appliances. The fridge is only 5 years old and has leaked 3 times which resulted in 3 service calls with 1,000$ in repairs without warranty. Third time leaking & repairman said the motor is shut, the refrigerator coolant is low & thered ice buildup etc... Its a 3500 fix & I have no warranty. What a waste of money and everyones time. So pissed off since the fridge is built into our cabinetry. Fridge is turned off. Power off. Cant use it at all now cause it leaks. Poor landfill with all these damaged appliances. What a shame. Never again!

We bought a house in 2011 that had a 36 Viking gas range. The kitchen had been remodeled the year before so the appliances were all practically new, and the old owners asked us to pay for them separately. Im so glad we didnt, because this Viking stove is a piece of junk. We have twice had it stop working and it took a long time to get it fixed because the Viking specialists wanted to charge us an arm and a leg just to come look at the appliance. I have never known anyone who has had fuses just stop working on their oven -- this happened to us. Then, we discovered this winter that the igniter was melting onto the burner, which was triggering the whole unit to turn off for safety. This started happening when we were throwing a dinner party and I was trying to cook for 25 people. We got it fixed but it still sometimes doesnt heat up reliably. I would never recommend Viking products based on our experience with this stove. I never know if it will heat up as it should or if I will just have to figure out another way to cook my food. Its been totally horrible.

I like the lighting of my Viking Refrigerator. Its much brighter than the other refrigerator that I had. However, I was disappointed that it didn’t have the same gold handle option that I had with the rest of my kitchen. Still, their reps were very good and they are able to provide me with whatever information I’m asking for. Im very happy with Viking and the quality of their products as well as the customer service that they provide.

Our Viking refrigerator is fine. I’ve only had it for two months, but I found that I’m having to figure out where to put stuff. It seems small inside. I dont know if I would repurchase another refrigerator like that because of the compartments. If you have very tall things like milk and wine, it really makes it hard. You can take out the other shelves, but then you have no place to put stuff. And this is my first thanksgiving, and I’m really dreading to figure out how I’m gonna put stuff in the refrigerator. I’ve emptied everything out of the little vegetable things to put my dishes in there. Also, I haven’t figured out how to clean the outside of it yet because it seems like I’m always messing with it. Overall, compared to other refrigerators, our Viking is kinda cumbersome to me, but I’ll figure it out.

We had Viking Ranges in our previous home that we sold and my wife wanted another one so we bought one for this new home. We had phoned what we wanted to the Viking dealer we worked with. There are a little bit different ones he wanted us to buy but we told him we wanted what we saw online that they have for $4,999. Once we told him that he looked it up and that was what we got. Its quality is excellent and we really like it. They changed the top where the burners are so they’re a little bit easier to clean. We like the way the stove cooks and its oven. We are happy with it.

We wanted a high-end range. We needed something ultra dependable and something with great reviews. I cook a lot and I use good quality pots and pans. We use a lot of cast iron skillets and Le Creuset. Everything thats out there right now is even broken in the store. We went to Lowes a couple of times and the grates of some of their higher end ranges were snapped in the store. It was pretty dumb. Another big factor for us is we did not want a display board. Our previous couple ranges had that kind of electronic stuff and we wanted dials we could turn. We understand there are electronics in there but I dont need a pizza setting or anything like that. We bought the Viking range professional model so its an open burner and we love it. We are now calling it the turbo stove and turbo oven because the stuff cooks so fast. But we had to have a guy come out and check it because some of the igniters werent igniting right away on the stove. When we would turn it off, it would go poof and there is a big flash of flame. We had converted to propane. He checked everything and said it was fine. He explained something about the valve that lets the gas in is further back so we are gonna have that. Its not a problem though as it’s not dangerous. Its just something that had to get used to. And then the guy figured out what we could do where it wont poof. Right now, I have a Le Creuset on the stove and I’m making a bone broth. If I put the two back burners on the simmer function, it’s really nice and low. My broth simmers nicely. It kinda huffs but it doesn’t do that on the front burners. I got a huge stockpot on a front burner. It’s in the lowest setting and its beautiful. Our range works fantastically but it is different from what we were used to. Were adaptable though. We’re gladly working with it. Also, the range doesnt have a timer but Im okay with that. I baked a sourdough loaf this morning and it’s beautiful. The oven is consistently 25 degrees off according to my Amazon internal cheapo thermometer in there. But were also at 4,200 feet. As long as I know that its 25 degrees off, I can deal with that. Our last range was all digital and it was so unpredictable. Thats why we wanted something predictable. Our Viking range is, so far. It’s beautiful and it’s a work of art.

We moved in our brand-new house in November around Thanksgiving and the Viking refrigerator was in it. Ive never had it working since Day One. In less than a year, I have lost everything twice in there. The ice and water dispenser have not worked and part of the problem was there was no local repairman. I went online and found the only authorized repairman in the state but he happened to be two hours away. I talked to him and he was nice enough but he was gonna charge an arm and a leg to come up here. He tried to talk me through it and gave me some instructions. It got better at least but it has been infuriating and I don’t know how to get it resolved other than to get the guy from Laurel to come and see about it.

Ive known about Viking for many years and they are of upper level quality in the market. In fact, I just remodeled the whole kitchen with Viking products. However, the refrigerator’s got a couple of problems that we need to have fixed but I can’t get service here in our area. Vikings is working on trying to get service set up but Ive been waiting about two weeks now for it. The same goes with the dishwasher. It had a little leak in it and they’ve got a service call set up for that but the people are not responding. The three repair people who were doing the Viking warranty work do not do it anymore and the closest ones in the Cincinnati area are about 30 miles away but they got a 20-mile limit. Vikings will probably come through with the warranty but it’s a slow process right now. And having bought the refrigerator, the dishwasher, the cooktop, the vent system, etc., I am expecting a little more. Nevertheless, I would recommend the products.

The purchase part was easy. But we went through three different units before we got the right one. The first one was defective. Theres a piece called a bullnose, thats where the knobs are on the front, and it wasnt seated properly on the range, and the door was crooked. The whole thing was shifted to one side. It was minor, but at that price point, it needs to be nearly perfect. And that took nine months to get. The second one came two and a half months later and it was also defective. It had some quality problems on it. It showed up, we pulled it out of the box, and the installer took it back. The third one came two months after that and thats the one we have and its fine. Its an electric oven. The temperature is off by 25 degrees. So, we bought our own thermometer that we keep installed inside of it so that we get a bit more accurate readout. Other than that, everything else has been great. It looks good. It works well.

My Viking refrigerator was provided by the builders and has been looking okay so far. I’ve been using it only a couple of months now. However, I do not necessarily like the design of the fridge. It doesnt have a water dispenser. I had expected a refrigerator with water dispenser, but apparently, Viking doesn’t make those anymore. I also would like to have a doorstop. The way the refrigerator is installed, it is very close to the oven handle, and if I open it down there, it hits the refrigerator door and puts a dent. So, I have to be careful. If it could have a doorstop that I could adjust and limit the opening of the door, that would help.

I heard about Viking over the years being quality, so I was excited when I could finally get my own. I got my stove in November and we would hear this loud noise as we were heating up the oven and I didnt worry about it. It sounded like metal bending and I said, Oh, its just new. It just needs some time to loosen up, warm up, get used to -- just to be operated. But it kept happening. My daughters like, Mommy, I dont know. This doesnt sound right. It keeps doing this. We finally decided to call. First, I called the place that I made the purchase from and he didnt return my call. So, I decided to call Viking directly and they were very helpful, told me there was a recall on the part of that particular series, and then the ball started moving. They took care of it, told me what was going to happen and what we needed to do. Right now, Im waiting for parts to be delivered to me. I already have a contact person that they gave me that will do the installation of those parts. They recommended me not to use the oven. I can use the stovetop, but not the oven. So, thats what Ive been doing for the last two weeks. I love the stovetop. It gives very even cooking. Also, I like that you can take the whole top part. Each piece comes off so I can get to every part to clean it.

I’m a real estate agent and I see homes a lot and through visiting these houses, Ive seen and liked how sleek the Viking products look. I then got a Viking refrigerator. In fact, my whole kitchen set, which includes the range and microwave, is from Viking. I like my fridge a lot. It’s very nice and efficient. It’s awesome that the fruits and vegetables last longer inside the Viking than in a regular fridge. The only thing is that I have the 48-inch and it seems too small inside, but other than that, it’s functioning perfectly. It is a great product.

Having a Viking Range is something that Ive always wanted for quite some time. Theyre expensive, but at my age now, I am finally able to afford it. I enjoyed cooking and never had this stuff with a high-end range before. I enjoy Viking a lot. I like the six-burner. I never had that many burners before. I could do simultaneously more things on the stove instead of taking turns before. Theyre all have nice sizes too. With the classic, it is just a four-burner range, you only have two small ones. You couldnt put a big pot on it. Then youre limited only to two larger ones. With Viking, theyre basically all the same size. It gave me a lot of options. We had some issues with the installation from Monark Appliances which is the store where we bought the appliances. But after that, when we contacted Viking, they were quite helpful. We had four appliances we got from them and they helped me register all the products online. Then they gave me the name of a local appliance or service dealer who could come fix the issue weve had with the installation that wasnt done properly. Ive been happy with the service we received so far.

We bought a home and had the full line of Viking appliances put in the home. The dishwasher has broken down roughly 6 times in 4 1/2 years of use with a family of 4. The worst part is that once it breaks down it takes about a week to get a service tech to your home and EVERY TIME Viking needs to order parts. Parts take 4-6 weeks to arrive!!! So every time the Viking dishwasher breaks down we have no dishwasher for about a month to a month and half. So in 4 1/2 years our Viking dishwasher has been off of service for about 6 months. Customer service will not help and you CANNOT get transferred to a supervisor. Viking rep REFUSES to transfer us for additional help. I have NEVER seen such poor service with any company let alone one with appliances at the high price point of Viking. The plastic in the refrig cracks and has been replaced 3-4 times in 4 years!! DO NOT BUY VIKING IS MY BEST ADVISE. It is not worth the money and NO customer service!! I have to give them a rating but, 1 Star is TOO HIGH!!

We purchased a 30 Viking range. It is all gas. We have experienced extremely hot wall tile directly above grate that lines the back edge of range when gas oven is on. Water droplets run down the tile for first few minutes of preheating. I am worried to use the oven since tiles at back get very hot. I rarely use oven and we spent so much money to purchase Viking. Also there was a recall on a oven part and we had Viking service is already 3 times. Has anyone else experienced this issue?

Viking has always had a good reputation and it competes with Wolf and Sub-Zero. The refrigerator that we got is cool and the range works well but weve been disappointed with the dishwasher. It doesnt dry well and weve told the dealer about it. A friend of ours got the same dishwasher we did and theyre equally displeased with it. Were both used to a competitor brand called Miele and their products are much better and put Viking to shame. Other than that, our dealer from Key West, Florida has certified appliance repair and theyre excellent. Theyre very professional and they like the Viking brand. We also got undercounter wine coolers from Viking and theyre a good product too and theyre very nice.

We got a Viking refrigerator that was a brand new floor model even though I’m a die-hard Sub-Zero girl and I only like Sub-Zero. If I would have paid about $10,000, then I wouldn’t have been super thrilled. Then during delivery, we got a leaking seal on the freezer that we needed to deal with. But I haven’t dealt with that yet and I’m assuming that’s under warranty. Also, if they were gonna sell a $10,000 fridge, then they have to make sure that it has dual compressors where one gets the fridge and the freezer. So while I’m not super happy with the Viking, its overall quality of the refrigeration is good. My produce seems to keep not quite as long as the Sub-Zero but the Viking is better than a standard refrigerator one buys at Home Depot. The lighting is also very bright and good.

Im a contractor and Ive put in appliances a few different times. I also put them in the last house that we remodeled. On that one, we went all commercial-type appliances and I had lots of problems with those. Unfortunately, the refrigerator went out three different times. And the installation of the dishwasher was crazy. Ive installed probably a couple of hundred dishwashers before but for that particular dishwasher, I had to do some modifications and stuff on it to get the water in. If Im not mistaken, these dishwashers are made overseas.But the only frustrating thing that weve really had with the appliances has been the microwave. The LED lights have gone out. And the same is for the dishwasher. So the repair person who came out ordered new panels for both. He said it may take up to a month to get the parts. But so far, weve been really happy with the oven for the price that we got it for. The other one was about $8000 and it was 48-inch range. But now this one, its a cheaper designer line. And the service has been good with it. Its not the dual fuel. Its all gas and its cooking great.

I like the look of Viking Refrigerators and it was a right fit for what we needed. So we got a package deal from them and ended up getting two refrigerators. They’ve been great up until a month ago where unfortunately, one of them malfunctioned. The refrigerators are in our vacation home, and the gentleman who came out and checked it said the foam came loose and got caught in the fans. There was no coolant happening and no fans were going off, and it was heating up the temperature so all of the fixtures on the doors cracked from the heat. The food in my refrigerator also cooked for about two weeks, so it took 11 hours for the cleaners to get it cleaned and it still smells.I was still hoping that Viking will get it fixed, but parts have to be ordered and the gentleman who came out and told me to put coffee or charcoal in the refrigerator also said that the inside of my refrigerator got cooked. Its now beige and is off color. He said if I can live with that, then my refrigerator will probably be okay. But I was asked what I wanted and I said Id like the refrigerator replaced because it’s clear that theres something wrong and they came out and confirmed it. But theyre going to send all the pieces to put it together, and thats very silly to replace all the stuff as I don’t think my refrigerator is going to be all right because of the inside coloring. Its going to cost them as much for each of those drawers because everything inside the refrigerator wasn’t metal and most of the shelvings cracked and completely dropped to the bottom of the refrigerator, smothered in whatever food I had there, and it was just not good.My second Viking refrigerator, a small one that’s on the counter by my stove, also decided to kick out, which is weird because Viking is usually a very good product. The tech said he’s seen it on three others in his time and he’s worked for 20 years on Viking, but he’s never seen it this bad. So I hope they do the right thing and replace the product because it clearly was faulty. I think its a great product. Its sleek and I loved it, but Im still a little frustrated. Its been two weeks and I haven’t heard anything back, so Im going to call and see what was happening with my refrigerator.

Im seriously disappointed in Viking. Redid my whole kitchen and got a good deal to get all Viking appliances. The fridge drawers dont stay closed. Yes we leveled it. But the worst is our stove top. The induction range stopped working three times in the first year. Had both sides replaced. Then a month after my warranty was up the second side let go again. Customer service then wanted us to pay to have a repair man to come and say it was not working. That was done and we got a 1200$ plus time estimate to fix it. Customer service was not helpful and for some reason we can not submit a complaint on the website. I now have 2 plug in induction stove tops from Canadian tire sitting on my 4000$ range that have worked well for 3 years. Dont know what to do with my range now. The only upside is the oven. That works very well.

We bought a new house and all the appliances in it were from Viking. A lot of our friends with high-end homes also have either Viking, Sub-Zero or Wolf, and a lot of them are getting serviced. I also had a lot of problems with the first refrigerator, and when I would call up Viking, people picked up right away. Carters Appliances, one of their authorized repair contractors, came out to service, and they were awesome and super-nice, and came out right away. They had to come out a bunch, but they were great.However, we had to throw out about $800 worth of food because the problems happened three or four different times. They had to change the motherboard in the ref. Then the bottom of the refrigerator, where the coils are, kept freezing. The ref also had a problem where there was so much ice, so the coils got pushed into the plastic, then the ice started melting, and all the food had a smell to it. It was frustrating to deal with Viking about this, but they did replace the ref. They gave me a new one, and thats been perfect. I like the pizza box storage on the bottom.

We were looking for a counter depth refrigerator, and the Viking refrigerator was one of the few ones that we liked. It works really well and we like its design. It gets the food really cold. I like the lighting there and the construction of it. However, the dealer we bought it from was horrible. I bought from the dealer Viking appliances including a refrigerator, range, dishwasher, and a microwave. When they first brought the refrigerator over, they didn’t have a truck that has a ramp to take it off from the truck. What they ended up doing was they had to open up the fridge in the truck, had to lay it on its side, and slid it on the floor. They had three people struggling, carrying it into the house without its box. I was to the point of just livid. Fortunately, they didn’t scratch anything because I was standing there right next to them making sure nothing happened. I could have picked a better dealer despite them giving me free installation.I have a printout of the fridge so that we know where to put the electrical outlet as well as the water outlet. But in the case of the range, there wasn’t really a cutout. All we knew was that it has a 30-inch width so when it arrived, it couldn’t fit into the wall because the gas outlet in the wall was right in the middle. We remodeled the entire kitchen and nobody explained it to me when I was in the showroom that we could have reconfigured everything to make sure that the appliances actually fit there. Also in the dishwasher, there was a piece at the bottom that keeps falling off. Its kinda weird and I’m not sure what to do with it. However, the appliances were great, overall. I’m very satisfied with the Viking brand. It looks great. I have people come by and everybody’s awed by the overall look of it. It’s just beautiful.

My wife was looking at different brands and she was a fan. Thats why we started looking for Viking. The quality is impressive. We bought more than just the refrigerator. We bought a suite. However, the ice machine doesnt seem like its of a high quality. Its noisy and clunky. Everything else though seems to be quite good. It has a nice interior and has a lot of space in it.

Ive been using Viking Ranges for years. On delivery, the range that I received from them wasnt so good. It was not only scratched, but there were missing parts on it. I reached out to Customer Service and they responded promptly. They were knowledgeable and courteous, scheduled time with me, and then showed up on time. The repair done was excellent. Since my range has been working, Ive liked everything about it and its been good. However, the vice president in charge of customer relations told me that we get the one-year extension on my warranty. I havent seen anything from him to show that, and Id appreciate it if Id get an email or something that I could hold and print.

I see Viking in other peoples homes, and I got them because I thought the quality was good and they were kind of upper-end. However, the quality is not what I thought it was. We have the whole suite -- we have the refrigerator, a 36-inch freezer, a 48-inch stove, two dishwashers and a microwave. The fridge is fine and I like the size of it. However, I’m surprised at how poorly the others were built. We ended up having to get six dishwashers in total because four of them were bad. The other two, we finally said we were sick of being without a dishwasher, so we just accepted the poor quality. The stainless steel is thin, and it was dented on the front. The drawers on the side were broken, and we ended up having to pay shipping on it because Viking wouldn’t warranty it.

Dana is the cook in the family and he’s done lots of research on the Viking company. We also visited many stores and tried many models. This is his second stove. He originally had the 36-inch that was black with brass trim all over it and that’s what he really wanted to get this time. The oven enameling of the first range flaked off, so they had to replace it for us. The dealer was great and customer service has been very good.He really likes that there’s a smaller oven where we don’t have to heat up a great big oven to cook. He uses the griddle a lot and likes the speed that they cook at because of the high heat. He also likes the grill, the dual fuel and the six burners. It’s an impressive piece of machine and the quality of the stove itself is superior. The one thing I know that we both miss is that Viking has taken the clock off of the face of the stove. There’s no time at all, which we relied on for our time in our kitchen. But Danas very pleased with the stove. It has many features that I know he likes to use and we’re very impressed. It’s a Cadillac sitting in our kitchen.

We got everything Viking here in the house. My in-laws have them and they like them. The double oven’s unbeatable. The quality of the fridge is really good. The tolerances on everything are good. Its solid. I close the door and I feel its not cheap. However, the compressor went out and I was shocked Viking couldnt give me a new compressor for the Viking. I had to get a replacement refrigerator, which I got a little bit of a discount but at the same time, I shouldnt have to buy a brand new Viking after it wasnt that long. Im not too happy and I found out its a Panasonic condenser unit that goes into the Vikings. I like to think weve got years and years of dependability behind it, but when I hear it’s a Panasonic condenser unit, thats not too reassuring.

We bought the Viking stove through Setzers and as a part of getting that, we also got a dishwasher. It was a deal they had going on. But the dishwasher has a gasket down the side which slid down and got bent. So we contacted Setzers and told them, and they contacted Viking. It was really strange though. They sent us a note saying that someone was gonna come out and I thought it was crazy. They were coming out to put a gasket on, which was something that I feel like we could do. But okay. They could do whatever they wanted to do. But when the guy came from Viking, his work order said that we had a gas leak and that was why they came. It was really strange. I told him we didnt have a gas leak and that we just needed the plastic gasket piece. He said he he was gonna order it but it’s been three weeks and we still haven’t gotten it. So I probably need to check on it. That aside, he was super nice and really helpful. He even showed us a few things about the stove that we didn’t realize it could do. And even with that, I would absolutely recommend Viking. It has always been my husband’s dream stove. He’s a builder and when he would build upscale houses, they always seemed to have Viking appliances. So when we were building our house, that was his thing. If it was possible, he really wanted the huge six-burner Viking stove. Viking is definitely a pricier stove but it’s worth the money. The quality is good, and the unit is beautiful and substantial. We love it, particularly the six burners on the cooktop. You can have plenty of things going at one time, and that makes it easy.

The appliances were installed in July, including a built in refrigerator and freezer, a six-burner stove top, a double oven, a warming tray, a dishwasher and a microwave oven. Three service calls to fix unbalanced ice drawer in freezer. Three service calls regarding the dishwasher which is not yet repaired. I am awaiting a part for the refrigerator, which is leaking onto a brand new floor and brand new wood cabinets. Viking is stating that that part is on back order and they have no information as to how long it will take to get it.

Purchasing the Viking refrigerator was good and the dealer gave me a good price. The dealer was top-notch. I like that the fridge makes a lot of ice. Id recommend Viking.

I bought my first Viking in 2004 with my inheritance from my grandmother. I always dreamed of having a professional kitchen. I purchased all Thermador except for my Fridge. I have a Viking 36inch drawer freezer on bottom. Never ending recalls and issues then I purchased a new one from the company on a recall. The man showed up with the new unit and fixed the recall on the recalled unit. Well, that was in 2011, it is now 2017 and guess what? I am in the same shape as I was before. However, no deal. I have fallen on pretty much deaf ears. You can even YouTube funny skits about it, but the techs will look at you like you are the only person in the world. I have a mental block on that beeping noise when the compressor goes out and I am about to lose all my food. Good news though, I just found out they are indeed suppose to defrost themselves. So, if you are a gambler, like taking chances... maybe just maybe you will be lucky enough not to deal with what I have. Cheers!Updated on [05/06/2018]: I wanted to follow up with all the promises that were made to me. Well, that just did not work out so now I have a trusty 159.00 freezer from Sams Wholesale Club and my ice cream is now frozen. I found out that well they had also replaced the parts they replaced while I was ill for a pretty penny and they are still claiming no fault. However, my Thermador products are working like a charm and I will be investing in their products. Please learn from my experience... when you buy expensive products make sure the quality and customer support is behind you. I have no problem paying... but don’t give me Magic Chief with a Viking name on it. Not to mention treat me like a human being. I work hard for my money. I’m sure even Viking would not tolerate what they do to their clients.

The range is expensive, but you get what you pay for. So, Im very happy. I love the grill top. The Viking range works great, but it doesnt have a couple of key features. There are two things that I would love to see incorporated into the range. One, theres no clock, which makes me a little bit crazy because I’m obsessed with time sometimes. Two, being able to program the oven. Theres no programming feature. With the old oven I had, you could put something in the oven and program it to start baking in an hour or two hours. The range is a professional system and it’s designed for professional kitchens. So maybe some of those retail-oriented features dont come in that model. But it would be good if it did.

My first Viking Refrigerator had problems with the ice maker. I have a custom-built kitchen and its the one that would fit. I like the product but the first one was very expensive and the ice maker was not good. They no longer make it with the ice maker on the door. So, overall, a good product but I had to replace it after eight years. Im happy with the new one, but we had problems with the retailer, Best Buy. Since it has a stainless-steel skin, it took three attempts to deliver one without a dent. Fortunately, I have another fridge in the house. Other than that, were happy with the product.

The seal on our dishwasher has rusted out twice in 6 years. It was so badly rusted inside the door we needed a new holder. We have been waiting for about 10 weeks for the parts, cant get through on the phone to customer service. This is the worst customer service I have ever experienced. I would never buy another Viking product. We also have a Viking range which so far have not had any problems, but desperately hope we don`t as we could be without a range for up to 3 months.

The Viking range is a little bit different to cook on than a regular range. Things seem to get hotter faster. It’s not that it’s a bad thing. Its just a little bit of a learning curve. I have a little bit of a concern as to how to clean this oven since it’s not a self-cleaning oven. Also, the fan in this range is extremely loud. After I use the oven, it is on for a good hour after I turn the oven off. I had a guy out here and he told me that thats just the way they are. Still, someone should have mentioned that before I bought that big ticket item. But the quality is fine.

Viking had a real good reputation and it’s considerably more expensive than others so we expected a lot more from it. But right now, were on the fence about it. We found out the range was damaged when it was installed and we had the local vendor, AllSouth, come out and look at it to see what the deal was. They said it could be fixed and it could be 5,000. But even if we replaced it, they were somewhat reluctant to say they feel safe with the internal portion of the gas part of it. That made us still somewhat reluctant to use it.They handed it off to Viking and Viking did not call us back so we had to call them and they apologized. They said they were sorry the other guy didnt call us back and that they have cameras that look at the production process so it couldn’t have been on their part. But the end result is we paid almost $7,200 for the range and its damaged. Im not real happy with Viking and I was real disappointed with them. If I had to do it over again, I would not go with them. Its been somewhat of an uphill battle with Viking and AllSouth and were hoping that it will be rectified.

My wife fell in love with the Viking oven and she wanted the other stuff to match, and thats how we went down the refrigeration path. The people at sales did a great job selling the refrigerator and going through the function and features. So far I like the lighting and the storage compartments.

Viking VCBB5361RSS 36 built-in is crap. Weve gone through 2 of these now and the second one is dying after 4 years. Viking repair has been here 4 times in a year. Every part has been replaced and it is still dying. Its a beautiful unit but its completely unreliable. Viking has no idea how to make refrigerators. We thought we would give them a second chance and replaced the first one with another thinking that all the bugs Viking had were worked out. Surely they would have figured out how to make a fridge by the time we got #2 but no! Weve had a terrible repair record with this one too. Come on Viking! Its a great fridge, lets get this worked out.

I purchased close to $30,000 of Viking appliances. I bought two under cabinet refrigerators, wine coolers, a cooktop, a built-in microwave, and built-in oven, but never had a problem with them. The main problem was the refrigerator as it constantly broke down. We were very dissatisfied with it. We had to contact their technician three times to come out and fix the problem. But their repair guys were always good. They came with the knowledge of what the problem is and they fixed it. We also had a very bad experience with their dealer Pacific Sales at Best Buy in San Jose. They kept blowing me off even if I purchased extended warranty. They told me I have to contact Viking directly. Why did they sell me the extended warranty if they will not cover the problem?

After spending $25K on high end, top of the line appliances my response, JUNK, JUNK, JUNK! I should have stuck with Sears or GE. What went wrong: 1) MW door needed to be replaced out of the box. Kept sticking closed and would not open. Had to have it serviced. At least it was under warranty; 2) Wine cooler fan motor stopped working within the first month. Needed to be replaced. Replaced under warranty; 3) Beverage center relay needed to be replaced. Had I been able to buy one from a supplier it would have cost $45 dollars. NO I had to get the part from Viking $475.00!!! No Warranty. 4 year old appliance. Beverage center door seal had to be replaced after one year. Under warranty. 4) $5900 Refrigerator! EVERY interior drawer CRACKED AND SPLIT after 4 years of operation and had to be replaced for $500 dollars!!! Its get WORSE. The freezer door rusted after one year. Had to be replaced. Thank g-d it was under warranty.Came home to a refrigerator in cardiac arrest 5 years after being placed in service. Alarms going off. Food spoiled. This was just after spending $200 shopping for the week. Turned out the 3 phase rectifier was toast. No warranty. $545 to replace it. Then one day later alarms going off again. Serviceman comes out finds coolant level low. Cant find the reason. Says there is a small undetectable leak. Fills the system. No WARRANTY. $400 more dollars; 5) $2500 dollar under counter professional ice machine. Pump stopped working. Next the temp probe stopped working. Fixed under warranty. Then the temp probe went out again. I finally unplugged the unit and there it sits today unplugged. More junk. Contact Viking. Response, YOURE ON YOUR OWN. No nothing! JUNK STAY AWAY. DO YOURSELF A FAVOR NEVER BUY A VIKING PRODUCT.

We purchased a full Viking Professional Kitchen - range, refrigerator, microwave oven, dish washer, hood. We have had at least one issue with everything (except the hood). We spent about $22,000 on appliances that are supposed to be high-end. What an absolute joke. My neighbor also has Viking appliances, same issues. Viking should be ashamed of their products and customer service. When you call to complain, their responses basically too bad if you dont have a warranty.

We shopped around at several different appliance, some of the appliance showrooms, and I was going back and forth between Sub-Zero, Wolf and Viking. There were pros and cons for all of them but I really liked the Series 5 oven. They have a double oven that’s got a French door on top and that combined with the cooktop that I felt like it was a rugged enough look. I decided to go for a Viking kitchen package because of the oven than it was because of the fridge in particular. But if I put raw strawberries in their fridge the strawberries stay fresher much longer than they did in previous normal refrigerators I had. Before when I put the strawberries in my refrigerator two days later they’d be all shriveling. But with Viking I can put them in there, and a week later, they still look edible. There’s something about the airflow. One of their appliance guy explained to us something about that and it definitely works. But I have to buy an ice scoop because Viking doesn’t make ice dispensers in their fridges, which is fine, because I like the smooth look on the front. But I think that they should probably throw in like a food grade ice scoop because yon’t wanna touch ice cube with your hands. That’s just kinda gross.

The stove has been nothing but a headache. This oven worked for literally 5 months then stopped working. We attempted to fix it with experienced repair men but after changing the spark module and the ignitor, still nothing. What the heck have you manufactured Viking. For $5500.00 all we have at the moment is a hunk of metal with a $660 repair cost to boot to the original cost. Thanks for taking my money out of the bank and tossing it in the garbage. As they say happy wife, happy life. Well my wife is not happy therefore my life isnt doing too well.

Just describing facts: you can judge if you want to go through this headache. Bought in 2011; Model # CVDSC548T64SS. First problem: noisy vibrating fan required between 2012 and 2013 several service. First replacement fan had same problem needing replacement again. Now, in 2015 (oven is just 4 years old!!) the Temperature selector switch not working. Needs to be replaced (cost 435 $ + tax + service call). The service company has had to change this part 4 times already for other customers. I called BRIGADE but they refuse to consider this a defect.Considering that this range costs at least 10,000$ I CAN NOT RECOMMEND SPENDING THIS MUCH MONEY FOR POOR QUALITY OF PRODUCT AND SERVICE. Just found out Viking no longer called Viking but BRIGADE! Daniel came a few times until June 6, 2013 to solve the problem of the noisy oven. Now Sep 11, 2015: control knob for temperature and mode not working clockwise only counter clockwise.

We noticed that on the refrigerator side, when we would open our Viking, the door wasnt closing on its own when we let go of the door handle. So, I called in the place where we purchased it and then they said we still had a warranty for the refrigerator itself for Viking. So then I called them and put in a claim. I turned out that the latch from underneath the door was broken. We waited two weeks for the parts to be delivered. It also seemed that the doors were not levelled. The freezer was fine but the refrigerator was a bit lower than the freezer. But thats fixed now and its working fine. I love that we have more room to place everything in.

Viking has a good reputation and their range was the most professional-looking compared to their competitors products. My experience with the Viking dealer team was good. So far, the quality of the range that I received has been great and I like the way it looks.

I bought a house that had Viking appliances and one of them was a range. Its quality is great and I like the size. Plus, the burners are easily adjustable and I can find the exact heat I need. The appliances are good but they need to have more knowledgeable repair people and a more formal contact procedure in Canada. Ive had experience with other larger companies where you call a head office and they provide you with your repair. And it was not the experience I had with Viking. I had to find my own and I found an excellent repairman, but it took a long time for me to find him.

Trying to get parts in has proven to be next to impossible. On three different occasions, different parts were needed for 3 separate Viking appliances, it took over one month to get parts delivered to service repairman. When questioning the repairmen (I have tried 2 different service companies) they all stated that they were unable to get anyone to answer any questions, had no tech support, and were very hard to work with. I love my appliances, however going without a dishwasher for over 1 month, after 3 service calls and still the part is not on its way. And of course the warranty is out! I need a motherboard replaced after only under 2 years of buying the appliances. $345 for just the motherboard, not to mention 3 service calls. I should have just bought a new dishwasher, and next time they will NOT be Viking. Customer service is key and they are locked out!!!!

Four years ago, I used to deliver the appliances myself and I fell in love with Viking Refrigerators then. I like the looks and convenience of use. However, the situation I have now needs to be rectified. The old refrigerator I have was a great quality. This one now is working great but the door grinds and doesn’t open and close properly.I’ve contacted the store and they sent somebody. Then I contacted Viking Refrigerators because it’s not an installation problem, it’s a problem with the refrigerator. And they sent somebody out to the house a week and a half ago and I have to hear back from them. They said they had to order parts. The product was installed on January 3rd. I contacted them on the fifth and the problem has yet to be rectified. They could have been aware that it is a warranty issue and they should have fixed it immediately. Viking Refrigerators needs to respond better. It was an issue trying to get in touch with somebody but when I finally got somebody, they were very good and they were trying to work with me. Overall, I would still recommend them.

Ive always liked the look of Viking Ranges, just seeing them in many other homes I knew thats what I wanted to purchase. Mine has double ovens which I like. Its three years old, and it looks great however Im still dealing with the gas leak. But overall I like their appliances and I have a kitchen full of Viking.

I wanted a restaurant quality range for my house because I do a lot of cooking and I wanted something that was gonna last. I know Viking lasts a long time. The dealership took care of me because we do so much business with them since Im a mechanical contractor by trade. I got a good range from Viking. Originally, when I was looking up the part number when I ordered it, I thought I ordered the sealed burners. But when it came to me, they were the open burners, which I decided to go ahead and live with. When I went back and checked the part number, it was my mistake. Other than that, my purchase was exactly what I expected. I like the feature of being able to pull the tray out and clean it so I’m happy with it. I didn’t have a Viking before, personally but I’ve used them though not for myself. All the burners are the same BTU and they all have a simmer function. However, I can’t tell the difference by putting it on simmer, which is like a selection right before high or turning it all the way down to low. The flame looks the same to me. It’s just a very low flame on this big burner. If I need to simmer something, I crank it all the way down to low and it’s simmering. When I bought my Viking, I bought a six-burner range but I only got four of the burner covers in the box that it’s shipped in so I sent an email to a rep. It went to Viking and then it ended up bouncing to a couple of different people. It went from customer service to parts. It was a lot of back and forth and it must have been 12 emails to finally get it sorted out with all these different people that they needed to send me two more burner covers. So that was a little weird. They eventually did send them which took two weeks. But a week later, I got another set of two burner covers. So, there was a little disconnect there. They were kind of screwed up on the parts side of it and now, I got two extras. But overall, I would absolutely recommend Viking. They’re topnotch in quality and service.

I bought a Viking range from a developer. Im confused by the contraction noise that I hear when I put the oven on, but other than that, the unit is great. I would recommend Viking Ranges.

Viking should be sued. Its beyond me that this company that sells garbage to consumers for top dollar is still in operation. I guess if you never plan on actually using your appliances, then all is good and they look great. But if you would like an appliance that actually works and you intend to cook for family or friends, well then youre out of luck. You just flushed a chunk of money down the toilet! In 2009, we purchased all Viking appliances for our new custom built home. This included a refrigerator, separate stand alone freezer, 6-burner/griddle cooktop, double oven with warming drawer and microwave. This was quite an investment. However, since we cook and entertain so much, we felt it was well worth the cost for so-called top of the line appliances. Its truly unbelievable that every one of our Viking appliances has fallen apart, broken down and needed repair - which is not cheap by the way. Here are just a few of the problems: knobs falling off the cooktop, griddle on cooktop does not heat to proper temp, lock on oven for self-cleaning wont lock, microwave fuses blowing out (the inside is all GE), every drawer in refrigerator is cracked, freezer drawers cracked and racks dont slide out properly. I could good on, but I really just want to make sure that consumers do not invest their hard earned money on Viking appliance. Viking appliances are for show only, not for quality or function!

I needed a particular oven size and Viking Range has them. I like the burners to their double oven. but were now on range number 4. Their corporate guy came out when we had a problem and he solved it. After we got through the the second one, we were good. We had good help at solving the problem. As a matter of fact, they cut the manufacturing down on them until they figure out whats wrong.

Use of 48 inch range - The Cobalt blue range is beautiful. The burners and oven works very well. Two flaws (1) the large oven has three racks with only one that completely pulls out making it difficult to clean the back of the other two. Cooking a large turkey looks to be a problem. (2) The all gas range does not have a self cleaning option. We smell gas for a few minutes when the oven is turned on.

The Viking range was not what I was expecting. It had two problems with it in less than 30 days. In fact, when it was installed, it was not working properly. So, it was shipped out of the factory broken. There were three service visits already, and it’s still not fixed. They keep ordering the wrong part and their people don’t seem to know what they’re doing. They also gave me very limited time that they were willing to come. They told me they could only come on Tuesdays. So, I would have to pick a Tuesday to be there. I would not recommend this product to anyone.

The quality of the Viking refrigerator is a little poor. Ive got a few issues with the fridge. We had someone come in. It looked like the door is not closing as it should. The alignment is off. So we are looking to call them back again. But otherwise, we are very satisfied with the fridge.

I initially read about Viking Range on the internet and heard that they were good ranges from others word-of-mouth. Then there was a lot of bad write-ups about Vikings from the service warranty, saying there were the ranges have a lot of breakdowns. I then found out that it was taken over by Milne whose goal was to improve on service and reliability, so I gave Viking a shot. Now that I have it I think its quality is top-notch. I love it. The grill is my favorite. My least favorite however would be the time that it takes for the broiler to come to temperature - it takes a half-hour at least. Maybe Im doing it wrong by waiting for the oven light to turn off when it is ready. But other than that, its wonderful. Viking is a phenomenal range but there a few things one has to know about it. It takes a little bit more maintenance but its worth it. The range has to be cleaned once a month so I take it completely apart on the first of the month, every month and soak everything, dry it all, and put it back together. I do the same thing to the Vent A Hood exhaust fan I bought and have that and the range paired together in the same color. Also, the burner sometimes doesnt light so the top needs to be taken off then go through the holes with a big pen and wring it out to make sure that the igniter is dry.

I purchased all top-of-the-line Viking appliances for my recently renovated kitchen. Unfortunately, my 48 refrigerator with ice/water dispenser in the door has never functioned. The ice dispenser freezes-up and will not rotate to dispense the ice. Viking and Hadco (the local distributor) sent Mr. Appliance to get it working on six separate occasions, but they could not determine why it freezes-up. Now Hadco and Viking have been discussing the issue for the past 4 months. I simply want it removed from my kitchen and my money returned! I do not recommend a Viking refrigerator especially when the manufacturer and distributor cannot simply replace my $10k refrigerator lemon with one that works!

Viking Range have had the reputation for quite a few years and we had looked at various ranges and Viking Range fall under the affordable price range. I expected the best quality from it when I bought it and its good because it didnt have a lot of electronics and would last me a lifetime, but our first range experience did not go so well. I was very disappointed its oven died after about a year and a half. I was glad I had an extended warranty on it because otherwise, it wouldnt have been covered at all and I wouldve been out the entire amount. But after nine service calls, it could not be repaired. Viking then replaced it with a new model because the model of our first range wasnt available anymore. Since then, the stove we have now has been working fine. Weve had it for about a year and a half now. The variety of the temperature using grade on it is the best about it. I can get down to a nice low simmer.

All of our appliances are Viking, which is a high-end brand. But I guess Viking is new with refrigeration. The quality of the refrigerator we got from them has been horrible. It does not hold the temperature. It freezes everything that its not supposed to freeze in the actual refrigerator side of it and its very loud when it makes ice. It doesnt have any special feature other than a normal refrigerator. It doesnt even have the water feature. So were having some very big issues with it and would never buy a Viking again. But when we had a couple of other issues with the refrigerator not having some proper framing, the team members at the Viking dealer have been very good to work with and have shown up on time.

I liked how the Viking products were built. They seemed very sturdy and the quality was very good. I love the high powered burner. Theres one thats super high power so I can boil water really fast. But recently the timer broke on my range. I called the repairman who found damage to the door. The range was working fine but this was something that couldnt be repaired so it was a big deal. He then contacted his Viking rep but afterwards they sent me an entirely new range and covered the installation. They were no longer making the model that I had, so I ended up with an upgrade and I didnt have to pay for a thing. I was blown away.The issue with the timers is that when the oven is heated up really high for cleaning, that destroyed the timer mechanism. The ranges dont come with a timer anymore and they had improved the range since I got mine in 2012. They sell a kit in case peoples timers go out. But what they did for me was amazing. They stand by their product. I will be a Viking owner for life.

After 8 years My oven and broiler went out at the same time and the igniters have always been a problem lighting on the first try. The repair person advise me that the oven and broiler are operated by two different circuit boards. After troubleshooting for about 40 min. he still could not locate the problem. Tried contacting Viking online and by phone. Viking has the worst support that I have ever seen. Even the Viking Official website has no reliable support. I dont think I will ever purchase a Viking product again. It’s simply not worth it for the money they charge.

We bought a Viking refrigerator in 2005 and since then we had nothing but problems with it. It started with leaking water and damaging our floors and continued with changing 3 ice-makers in it which we still have problems with. The water dispenser freezes frequently and recently the door hinge is getting loose, not closing properly. We are afraid of injuries in case it comes off (as it has happened to other owners) and what makes it worse is the companys rude and nasty attitude when contacted. I would never buy another Viking appliance and hope there was something I could do to be remedied for all the hardship that me and my family have endured. If anyone has a lawsuit against them I will be glad to join.

I have a 120 year old Queen Anne with a beautiful Chefs Kitchen filled with all Viking Appliances. I have 500 to 600 people visit and touring this historic Victorian house on an annual basis. The 36 Viking Refrigerator stopped cooling both the refrigeration and freezer sections. I contacted the local high-end appliance center, and was told by them, that they no longer work with Viking because of their very poor service of there appliances, especially their refrigerators. I spoke with all other neighbors in our mansion district and was told the same thing. So, this was shocking because I own a complete set of Viking appliances in my beautiful kitchen.Nevertheless, I decided to find out myself, what experience of service I would get by contacting Viking. Well... the person on their (1866) toll free number, kind of summed it up as exactly like I was warned. The unhelpful person referred me to the closest authorized service company 75 minutes away, which after calling twice and not hearing back, lead me to believe I was dealing with a truly amateur company. I am highly thinking of changing-out ALL the Viking appliances to a more professional manufactures.

I spend nearly $12,000 in a complete new Viking set (Range, Fridge, Dishwasher and hood). In less than 2 years the technician has come to my house 3 times. The oven didnt self regulate and eventually the thermostat had to be replaced. The digital display on the dishwasher looks like it is in Japanese and the freezer drawer in the fridge needs to be adjusted every 2 weeks. It is a weekend home so you can imagine how much use it got since it was installed. I am being told that all labor is on me. Their customer support was courteous, but denied point black any responsibility. If you buy it, is just for the looks. The quality is certainly not there! And they should not announce themselves as a premium or high quality brand.

We purchased a gas stove and a microwave convection oven for above it a year ago. We had a disturbing trend with the microwave. Once in a blue moon, it makes noises like it wants to blow up. When we hit the microwave, it makes these sparking noises like theres an electrical circuit shortage and then it stops, then it keeps working. But for a second and a half, it gives us a heart attack. We had a service guy come out who is a certified Viking repair guy for Western Monmouth County in New Jersey. He told us in essence that sometimes particles of dirt get into the grates on the inside and they pop away when we first turn the thing on. Ive never heard of that before in my life and it makes my wife afraid to use it. We had it happen when it was empty, when it had a potato in it and with a paper plate with something on it. He said its normal, which if it is, then theres a design problem since weve had microwaves for 40 years and never ever had that happen. But other than that, we love the stove, especially in terms of its BTU, its ability to heat up quickly and cool down quickly. Its been just fine that way, so were very happy with that.

I am in the midst of a kitchen remodel. When searching for a range, Viking was definitely the brand at the top of my list. We were in Best Buy one afternoon for something unrelated. I went over to the range section of the store to browse, not knowing that Best Buy even carried Viking. As I walked through the aisles I noticed a white Viking Range. It was beautiful and fit my kitchen design perfectly. When we asked about the range, we were told it was returned by the customer, it didnt fit their design. So we purchased it immediately out of box. Last week, my contractors brought it into our home and installed it. Right away, we realized it was not working properly. We were told when we bought it, there was a two year warranty. I made a call to customer support. They patched me through to a technician who thought the issue was air in the gas line. We ran the range several times, following his instructions, and it still did not work. I called back to customer support and was told I had to register first and that takes 24 hours. I registered the range and called back the next day. I was then told the product was registered to someone else. The rep said he had to do some investigation and called me back. Turns out my warranty is expired because the customer who returned the range registered it and this had occurred two years prior. That was their final answer and they did nothing to rectify my issue. So, now I sit here with a Viking range that does not work in my brand new kitchen. While we are pursuing Best Buy to resolve our issue, I feel that the help I receive with my issue was unacceptable, given the price and reputation of the product. I will never look at another Viking product.Updated on 07/05/2018: We bought an “out of box” Viking range from Best Buy. We were told there was a 2 yr warranty - that was Best Buy’s error. When installed, the range did not work. After calling Viking Customer Service 4 times, I gave up. No one called me back. I called a Viking certified repair place and paid to have them come out. It was going to cost $1700 to fix my NEW range. AND, the technician recommended I return it as it looked like it had been taken apart. I did as he recommended and bought a different brand. I will NEVER buy Viking again.

The house we moved into in July of 2016 has a Viking all-refrigerator (no freezer). Ice builds up on the inside bottom left-hand side of the back at an alarming rate. I have defrosted it 3 times in the 8 months weve lived here. The repairman from the local company that services Viking appliances is here for the third time, and now thinks that the ice build up behind the inside wall is so great that it continues to cause the interior of the refrigerator to build up ice. I love the size of the interior and its a nice looking appliance, but this frost issue is making me crazy!

The refrigerator is stainless steel. It fits in the space. It keeps things cold and it makes ice. When I had a lower shelf that was unglued, Viking sent somebody out under warranty to replace the shelf and its been fine. The technician was responsive. He was on time and he got the problem fixed right away.

I remodeled my kitchen in 2006 with all Viking appliances. My bottom freezer refrigerator has been repaired twice to date! The bottom of the freezer accumulates a sheet of ice and causes snow-like ice to form all over my food and trouble closing the door! Im told that this is an ongoing problem with this type of Viking refrigerator, and Im looking for people that have the same problem to contact me so that we can collectively address this problem with Viking and other agencies that might make Viking accountable for this faulty unit!

We werent die-hard Viking fans but we fell in love with an orange stove that we walked by. It feels quality and I love it with one stove to the next. Also, I have these rolling racks in the oven and that’s an improvement. Viking gave us a tremendous deal but the stove was a lemon. It must have been fixed five to 10 times and it couldn’t stay fixed. But Viking was nice enough to replace it without us asking for it. The replacement has been great but the circumference of the circle is a little hot. It’s always cooking on the outside of my pots. I wish the range had a smaller circle. Other than that, Viking proved that customer experience matters and I tell everybody how good they were.

We just had our nice kitchen remodeled beautifully so, we wanted to get a nice refrigerator. Ive seen Viking refrigerators in different rental properties weve been in and also, some friends have had it. Weve always had different brands like Westinghouse and KitchenAid and we thought we wanted to step it up a little. We got a Viking and I love it. It looks very nice and the size is beautiful. Weve never had a freezer on the bottom and a double door before. Also, we never had an ice maker before so its very exciting. Viking is a beautiful product and Im very happy with it. I would definitely buy them again.

I purchased our Viking Refrigerator Model DFSB423D 48 side by side in 2005 and have had nothing but problems since 2006. Ice maker stopped working, tray at bottom fills, etc. Ice maker was replaced and its still having problems. After a year of services, Viking has said that the seal is unrepairable. They have offered us 50% off a new unit. So, we will be out of pocket $4800 for a refrigerator we dont even want. They need to replace the unit with no cost to us. There is a lemon law for appliances. How come no one has hired an attorney or started a class action? We are sending our final letter. We will wait for a response and then if the response is unacceptable, we will be hiring an attorney. Join us!

I went to a place called Ferguson which is like a home builder showroom and I looked at all the different refrigerators. I liked the interior of Viking the most, and the way it looked and the way that it was organized inside very much. That was the deal that sold it. However, when the refrigerator was delivered, they must have dropped it which caused a series of things to go wrong with it. It was replaced right away and we’ve had the one that we have now for two months. It’s working fantastic. I love the layout and the drawers for the meat, cheese and vegetables. It’s so easy to use and I also like the door where you can put a variety of things. The first time, I talked to the dealer when I registered my product and the second time, since I had an account already, I logged on to that account and registered the second one. We dealt with a third party that was the repair person for Viking and they were very good. They came in from Austin to work on ours. We have the dishwasher too which was a bonus when we bought our refrigerator. I didn’t care for it at all at first because it was very different from an American dishwasher where it dries everything completely because it’s eco-friendly but I understand now how it works. So, Im really enjoying that too and I love it.

The house we purchased had a Viking Range and it was un-repairable according to our insurance so they said, “Replace it,” and we decided we want to keep the same. The one we had before was a four-burner and we replaced it with a five-burner. But my wife wants me to call on it for service now because the guy who installed it said to do a deep cleaning right away. So we did for like two and a half hours and after that every time we turn the oven on the fan has a weird noise it didn’t have before. Before everything was nice and quiet. We could hear the fan coming on exhausting the oven. And then after we did the deep clean -- the high temperature clean, now it sounds like the fan is hitting something. When we installed it the place I bought it at said that they would be putting in something like anti-tip or something to the oven so if someone stands on the door the oven wont tip over. But they did not put that in. We also ran across some problem when we were trying to fix the original stove. The cleaning function would not work on it and the burners wouldn’t fire up every time. We had to use an igniter. But I had maybe four different people out here to look at it and said, “No, we don’t do this Viking.” They wont do it. That had scared my mother a little because we were remodeling her apartment and she was thinking of getting Viking but were not too sure now because its difficult to find service for them. Not everybody deals with Viking.

Ive known about Viking Ranges for years. I wanted a six-range top, so we went out and look at them at ABT and they seemed to have the cleanest look. They had somebody who comes out especially for Viking who was very knowledgeable. When we first got it, it wouldnt go on properly so somebody came out and adjusted it. Then when I clean and put the pieces back together, one or two of the jets would flare. Also, when I put it down on low, I get this ticking sound which means that the gas is not coming through properly. It is also a little crowded, so I have to remove one rack to get anything big in. But other than that, I really like the quality.

I like that Vikings interior was metal and not plastic. Its a beautiful 42 inch brand new fridge but my experience with it has been sucky. The ice maker didnt work. It would make one layer and then it would stop. It took three trips from the repairman to fix it and it was frustrating. They came here once and couldnt figure it out. They brought a new ice maker and put it in. It still didnt work. I had to call again and they told me stupid things to do like turning down the freezer, but it was already at minus one. How the hell low do they want me to make the freezer? Then they changed the ice maker again. It is now fixed and doing good but Im worried that its gonna go out of warranty if it breaks again. I wasnt happy with the service at all.

Purchased this 36 gas range in 2006 for over $6k. A week before Christmas, it broke down. Several parts were replaced by a reputable, local repair firm, but the key one is PJ030015, the 6 prong selector switch was not available. Called Viking and was told it has been discontinued since 2016. The customer service person kept telling me that sales had specials going on so I should contact them. Asked her if she would replace a $6k range because a $100 part wasnt available. This is totally unacceptable. The company should have an solution for this other than check eBay and Craigslist. For Petes sake, go to China and get some built. So, buyer beware. A good company would not do this for a product that is not that old nor inexpensive.

My Viking stove is a nightmare. Firstly one of the gas hobs wouldn’t light properly. Although repaired by Viking it is still temperamental and flares up. But now my door won’t stay closed. The hinges are faulty! This stove is barely used as I travel much. They are less than 2 years old!!! Customer support was horrendous. Back orders for these parts means won’t deliver until sometime in November. Ordered on October 1. The cost is $568.79!!! Are they gold plated??? I did not chose these appliances for my new home. I will NEVER buy their products! This is only one repair company in my entire area that will service them. I wonder why???

Viking VDB451. Nothing but problems since purchase installed October 2012. Unit would not run on a GFCI breaker, had the technician out several time then called the factory and they said take it off GFCI breaker. Viking was out again for a blower issue. Now the dishwasher will not complete any of the cycles. After 3 years of use the technician is blaming a 30 discharge extension that was installed back in 2012. Will never buy another Viking product again. I have 8 repair receipts between diagnosing and ordering parts.

The techs came in and had to replace the whole shelf because they noticed that it wasn’t glued in from the factory. It came apart. The middle shelf that we had to have repaired that had the deli drawers in it isnt stable enough to put heavy items on it. And there is no other place to put heavy items on it. There should have been a middle bracket in the middle to support it against the back of the refrigerator. The new half freezer and half refrigerator is something new to me. I feel like it’s small. But the product is fine.

A Viking range was in the house when I bought it and I haven’t had a good experience with it so far. It cooks well when it is working but I got a knob that broke off and I have to get a burner replaced. There’s a place of service in my area, but I haven’t had the chance to get it scheduled yet so the range hasn’t been fixed yet.

My Viking range that was purchased in 2005 has never worked properly and I have had numerous service calls. Most recently, the burner bases have been misfiring and was told by an authorized Viking repairman that about 3 years ago Viking updated the burner bases due to a design flaw! When I called Bonnie at Viking customer service to question why had Viking owners not been informed of this design flaw, she said it was just an updated equipment and they could not contact all their customers. Funny how automotive companies can contact all their customers. Viking should had issued a recall!

My son has a Viking range and I also saw it in other homes. I was pleased with it and I got one, too. I went to a company thats a distributor of Viking Ranges and their reps were very good and patient, so I ordered from them. Their salesman was not having to win me, but he kept in touch with me and was very good. The range was installed a couple of months ago and I love its sturdiness. I like its quality and burners, too. Its features are really simple. However, they set the igniter too far away and it wasnt adjusted properly from the factory. So, I had to call them to adjust that and my experience went smoothly. I would recommend Viking Ranges.

Same issues as most everyone else. Viking refrigerator model #DFRB530 has been a nightmare. Constant broken and cracked drawers, ones are the door so bad that they randomly just bust loose when you open the door and smash jars and bottles all over the place. Ice maker works when it feel like it, and door makes very weird sound that is progressively getting worse.... Now Im wondering if I will just fall off as others did? All this after paying $12,000.00 for side by side top of the line units that have been nothing but a disappointment! My Sub Zero that I had for 20 years I put in basement to use as extra refrigerator until it breaks. Its still going like a champ! Never ever again will I purchase a Viking appliance, and like others we live in very high end neighborhood, and I will spread the word to everyone I know, building or remodeling, to steer clear of Viking!

I like the Viking refrigerator. Its smaller than what we had before, but it seems to perform well. It has drawers for vegetables and other things. They also have a drawer that keeps temperature at specific temps. It has a separate kind of a cooling system connected to it. We sometimes wish that the freezer was a little bit larger though.

I purchased my Viking side by side built in refrigerator in 2011... I have had ongoing problems... The dealer sent out a technician with a list of problems we were having... Water freezing within the door to dispenser, rattle within the grille, door hinge catches and pings when opened and closed. After a couple of times with dealer technician, they sent me to a local authorized Viking repair business. Numerous technicians were sent out to work on previous problems and then we started adding additional problems... The back wall piece that ice tray connected to came loose, and again no ice or water dispensing. Auger motor broke. As to date, 2014 I am still contacting technicians to repair my frig. I just contacted Viking direct and wanted to know what can be done! She apologized and apologized and yet said that Viking will not take any steps to review and/or replace my messed up refrigerator... I was so displeased. The Viking appliances are high-end and I paid quite a nice ticket price for a kitchen full of Vikings... And being American made, which is why we chose Viking. We thought they would be a service quality company. Not the case in my experience. I would not recommend Viking appliances.

We built and had a bunch of work done, and we bought five Viking Ranges. Everything was shipped good and there was no damage to anything when we brought them in. The quality of the ranges is great. We’ve got three floors and we’ve got two kitchens on each floor, so they pretty much do what a normal household would. We do breakfast, lunch and dinner inside of our kitchens. Right now, we’re having issue with a burner and we’ve already put in a service call for it so we’re waiting for them to come out and look at it. Other than that, everything that we’ve dealt with so far has been great and customer service has been good. We’ve had them since we started the renovation a little over a year ago. They get used and abused, and they’re holding up great.

Our new Viking Fridge is awesome! We love the bottom freezer option and extra shelves the new model has that our older model did not have. Our little boys are now able to access yogurt and drinks independently and that is a huge bonus for mom!

Ive had Viking for a month and were not enjoying it since it was broken out of the box. The range has two igniters that aren’t working and two burners that aren’t adjusted correctly. So, we’re trying not to use it until it’s fixed. They had a guy out a week ago who said that they needed to order parts. And there’s been no ETA on when the parts are gonna be available or when the range is gonna be fixed. The Viking reps have been okay, but the problem’s been with the contracted service. We’re pretty disappointed.

We got a stove and some other appliances. The stove, we had issue with. Its a gas stove. The proper gas nozzle apertures were requested when we ordered it but they were not sent. And there were some issues between our local dealer getting that correct nozzle. That took time. And during the installation, the installers broke a piece of the stove or the oven. And it took two times to get the correct part. They got it the first time and they installed it, and the local people who were our installers and our repairer as well, said, “This isnt right.” So it went back to Viking. We talked to somebody. Got it right. And same thing with those nozzles. It wasnt done correct the first time. I dont know where that issue lies, if it was with our local person not being able to articulate what was properly needed, or Viking not understanding or sending the wrong piece altogether.We chose Viking for several reasons. The aesthetics of it, how it looks, the way it would fit into our kitchen, the design, and its reliability, that it was a very good brand. I like how, when we open the doors, they feel substantial. Most refrigerator and freezer doors, you open them, they feel lightweight and not put together well. The Viking, when you open it up, that door is heavy. Its not heavy like I cant open it. But it feels very substantial, that I have something there that would hold up and done well.

My husband loves cooking on our Viking range. He likes its flexibility with the burners. Its quality is good and we’re happy with it thus far, but there are a few things about it that we’re struggling with. One is that the large oven keeps having a huge popping noise when it heats up and it scares the daylight out of me every time. A button on the hood is also not working properly, so we need to put in a service call for that.

Got Viking appliances with new home. Big mistake. Especially the dishwasher. Does not dry dishes. Takes forever and now it has stopped cleaning hem too.

Our Viking built-in refrigerator door fell off, on top of my 8 year old son. The hinges that broke were actually the replacement hinges that were given to us by Viking after the initial door hinge recall in 2009. The replacement hinges were only in place only a year before failing. Has anyone else had a replacement hinge fail?My 8 year old sustained some minor injuries. The door, which weighs a couple hundred pounds, damaged my tile and also dented one of my ovens. I am now without a refrigerator as I will not allow the door to be replaced a third time.

Purchased about six months ago and I have been picking up ice off the floor several times a day since! It overproduced ice into the bucket and when you open freezer ice falls out. I contacted customer service and a technician came to house. After consulting Viking directly it was found that this is a known problem and there is no fix for our model. I was told I need to lift the ice handle to stop making ice and put it down again when I need more. Can’t believe I have to make my own ice for a fridge that cost close to $10,000! The rep I purchased the fridge from contacted Viking to see if I could return and the answer was NO! Very disappointed!

Viking was recommended to me. Everything seems to be good so far with our refrigerator. I like its unique system about the vacuum pressure in it. The design’s fine. I’ve owned Marvel, and I’ve owned Viking, and another one. Theyre all good but this Viking is a more modern one than what I’ve had in the past. The quality is so far, so good.

I like to cook and I liked the look and feel of an industrial kitchen. Ive seen Viking ranges in other apartments. I read that they are quality stoves and ranges so I purchased one. Ive only had mine for a month and I like certain things about it. The stovetop is great. The heat and the flames are instantaneous and the igniters are quick. The temperature levels are really high. In that regard, its been good to cook on. But the oven is a big down point since its not working. Its a big part of the unit. Theres somethings wrong with the igniter. Its clicking a lot and its not getting to temperature. I spoke with somebody yesterday and the interaction was fine. I felt like I achieved what I was trying to do. But I havent heard back from anybody about making the appointment so somebody can come and look at the oven. They hire out locally. The range is under warranty but I didnt expect that a month in, I would have any work on it. I feel like I got a machine that isnt functioning. You could buy a way less expensive stove and probably have a more reliable oven. Overall, I have a beautiful looking range that performs well on the top but in regard to the oven not working, its not good for cooking.

Ive had a great experience with Viking. The quality of their products is very nice plus I really like their sales guy. He was very helpful and he really sold me on their products. The delivery also went well. I like the way we can add panels in the refrigerator. It looks like our cabinetry.