Love the 48” all gas range. Less gadgets to break. My last range was dual fuel and the inside was much larger in both ovens. The small side on the Viking is very small. It is hard to find cookie sheets to fit.

We purchased a house that had Viking appliances in it and our range had a little saga. We were happy with the original range until it had its issue with the handle. The front door with the handle and glass separated from the heavier thermal part of the door. It was under warranty but they couldnt supply a replacement part. It took many months before Viking finally agreed to replace the range but once they did, they did a really good job of coordinating. It was very unexpected to have an issue with the door, but they resolved to our satisfaction.

We had an oven fire over Christmas, and so we bought a new one from Viking. The oven fit and I had a hood already that was Viking, so it was just as simple as replacing what was there. I needed an oven fast, so I went online and found whoever was closest to me, who could bring it in and who had a good deal going on. I got it through Appliance Connection. I spoke to somebody about which one to get and they sorted it out. It was okay. But the installers were a little half-assed. Even so, the quality of the oven is good and solid. There was nothing wrong with it except one of the igniters wasnt working, but I fixed that myself. And there were a few loose parts on it when it came that needed to be sorted out. But Ive had one in the past, and its fine. Its better than most.

30 Double French Door Oven - I must say that I am extremely pleased with this product! Being a Chef, I am very particular on whats in my home kitchen, seeing that my wife and I like to entertain (as my time permits). This oven has exceeded my expectations. Not on just looks, but performance. It heats very quickly, cooks/bakes very well, and the temperature probe is accurate. Its a real eye-catcher when someone walks into my kitchen.

Viking Ranges price was attractive and it made me pick them over its competitors. But I’ve had some issues with my range. When they delivered the range, the back burner wasn’t working. I could smell the gas but the fire wouldnt come on and neither of the stoves worked so there was no power going to the stove. They had to replace some circuit in there, and they had to order the part for the back part to do it. My griddle was also brown-looking but I figured that once I cleaned it, it would be okay. I was just on the website last night looking up how to clean and season the griddle the first use. And so, I did everything with the vinegar and then I did the warm soap and water and I did the oil too. But it still looks brown and yucky. I looked up the ones online and they didn’t look like mine looked. There’s a licensed Viking guy seen to fix stuff and he’s coming out tomorrow to fix the back burner so I’m gonna have to ask him if it’s supposed to look like that. The ranges quality is not what I expected and Im a little concerned because I want the stuff to work when I get it and not have to have things fixed. Everyone at the Viking dealership has been nice in telling me that I gotta go through the warranty and they said that if it continues to have issues, I have to have three service calls before they would even look into replacing it. And it sounds a lot of hassle for a brand that’s almost $10000.

We bought the house and the builder had put Viking appliances in it. Weve only had the house for two or three weeks and so far, everything works great. The Viking range looks easy to clean, take apart, and thoroughly get to all the pieces. Its easy to work with.

I have several friends who have Viking Ranges and they all have raved about it. I use it often at their lake houses, vacation homes, and homes. I purchased mine from Elite Appliances in Dallas and my personal contact was Jeff. He was the most responsive vendor I’ve ever worked with. He would follow up on a regular basis via email, phone call, and text messaging. I was very impressed with him. He really took me on as a very personal customer and he was very good about understanding what I really needed. I was buying five or six different Viking pieces which was a big order that I’m sure was small to him. The product quality is exceptional and the range itself is very sturdy and more commercial like.

We heard good things about the quality of Viking Refrigerators as we have friends that have the product. Also, Im the type that wants everything to match and be all from the same manufacturer. When we were redoing the kitchen and updating everything, we wanted to check out all of Vikings appliances. The team at the Viking dealer was very helpful and accommodating. We found a great bundle wherein if we got the refrigerator and the range, we would get a dishwasher that was deeply discounted or free. Since getting our Viking Refrigerator, Ive liked the control panel where I can separate my temperatures. However, there was a piece that wasnt allowing the bottom drawer to close. Within a day of calling to schedule the repair, someone was out to look at the refrigerator but then the part took over a month. Their guy came this morning and was repairing the piece. He said that the piece was not even necessary and it was a piece that could create the same problem later on. It feels like theres some flaw in that design. Nevertheless, the refrigerator is amazing and were happy.

I wanted a Viking stove and I wanted everything in my kitchen to be from the same brand so I got a Viking refrigerator as well. I like the metal sections in its door and when I bought it, the Viking dealers reps were very good. I would tell my friends that they should look into Viking Refrigerators.

We went to the appliance section of Best Buy and we were looking at different kinds of range. And then that’s how we came up on the Viking. We read reviews on it. I heard that it would outlive me. The saleslady was really nice when I bought it and so far when I cook it’s like half the time. I didn’t know the burners are big. It’s awesome.

I like my Viking Range very much. I looked at Wolf and a couple of other brands and I just liked Viking’s clean look. I also liked that fact that I could get the eight-burner without the griddle. I didnt want the griddle and not all of them have that option. Theres one feature about it that is completely lacking. I dont understand who designed this range. Theres no clock or timer on it and thats the goofiest thing Ive ever seen. Why wouldnt I have a timer on this when I can time my cakes and everything that Im cooking and a clock so I can see?We bought the range from an appliance store and we were very pleased with our buying experience. The reps were professional. They delivered on time. The price was as quoted. I was very happy with the service. Everything was good. The range is wonderful and I would recommend it. I love cooking and baking on it but it needs a timer.

Starting immediately after we had the stove installed, the burners have been difficult to light, often not lighting at all until we turned them off, let the gas dissipate and started again. Sometimes lighting them would take 5 or six cycles of this routine.

We have owned many Viking appliances over the years. Our most recent purchases have been a $5,000.00 freestanding gas range (VGSC530-4B) with 2 safety recall problems. Very inconvenient and required 2 days of my time to coordinate service people and repairs. Second, an undercounter microwave oven (VMOD240) which cost $1,300.00 and has a cheap plastic keypad. The finish started wearing off of the numbers within 18 months of normal use (by 2 people). Now it looks unsightly and dirty even though it is clean. I just ordered a replacement keypad part which cost $90... ridiculous for a strip of plastic. A microwave this expensive should be of higher quality and last longer. Also, over the phone, Viking customer service representatives can be snooty and surly. Hello... I am a C U S T O M E R... who has spent a significant amount of money on your products. Maybe you should be nice!! I will consider purchasing appliances from another manufacturer for my next project.

Viking delivered an damaged range, door, control panel and vent. Took from June 19 until now July 25 and still refused to take back damage product. Was told Not their policy. They dont take back damaged, they send repair parts. Delivered a double door refrigerator which was also damaged. Basically they sell scratch and dents for full value and expect consumer to be satisfied. Their customer service representative was about as rude as you can get. The company will never be recommended by me and I will make it a point to tell everyone I know that they should NEVER consider a Viking appliance!!

My $8000.00 Viking refrigerator broke 7 days after installation. It started smoking and there was an electrical problem. When I contacted Viking, I was told our ONLY DUTY is to repair motto replace. Of course after it was repaired, there was a recall. I have had a problem with the ice maker and water dispenser. I woke up to find water all over the kitchen. There is a constant problem. I do not recommend this product.

When we moved into this house, it already had Viking appliances in it and nothing else would fit. The lady who lived in this house before told me not to get Viking products, but we had to go with Viking and we were stuck with them because of the way that the house was designed. With Viking per se, there has been no problem with the quality of their products and the way that weve been treated, but our experience with the distributor has not been good. Our experience with the whole process of getting the specific appliances that we needed and getting them installed has been anything but good. We got all the products that we purchased, except one. Although it has been a few months since we made our purchase, we are still waiting for one of the products to be shipped. We were told by Milcarskys Appliance Centre that we were going to get the exhaust fan that would be put above the range and this was approved by the Viking vice president for this region. But whenever we called Milcarskys, they were always telling us that they were still waiting for the mounting bracket and I don’t know how long that would take. So, our experience with the delivery was not good.It also took us an extreme amount of time to get our Viking refrigerator installed and it was a very difficult installation. Then, after the installation, we had to make a service call because the fan in the freezer was not working and there was a lot of water collecting. The people who installed the ref didn’t know how to put it in and if we had not made that service call, something would have happened to the freezer. Nevertheless, our Viking appliances have been working well so far, but theyre very new and it’s too soon to tell if they will last.

Our Viking range has been really good. We did have one small problem with it very shortly after owning it. Two of the burners wouldnt light. But they quickly got us in touch with somebody to come out and replace the igniters. The person who they had come out and service it was awesome and had it fixed really quickly, but he said, “I just dont like how one of these is lighting. Its still lighting fine, but I just dont want to leave here and say it’s fixed. And then in three months, you have another problem.” So, he came out a second time, even though it was working when he left, and replaced that igniter entirely. It was great customer service from them. The only challenge with Viking is totally esthetic. The only frustrating part is that the surface below the grates are very shiny black, and theyre the ultimate dust collector if youre not keeping on top of it.

Our house was on fire and we had deadlines on different things to get done. We needed the liquid propane and so instead, we got natural gas and had to do the conversion and had to get reimbursed by the dealer. It was not a pleasant experience. Our house had a Viking Range in it so we had to buy a Viking Range to replace it. However, the dealers were terrible. We went to two different places and they both wanted to sell me something that isn’t in stock. They told me, “Oh, yeah. We can get it and we’ll have it in such and such period of time.” Then they wait 24 hours or so and then called me and said, “Oh, I am sorry. We just learned that this is backordered and you’re not gonna get it until hell freezes over.” So I canceled one order with one dealer, then went to another one but they pulled the same stunt on us. But it was nice that we got an extra microwave and a 5% rebate, both offered by Viking. Also, I like the small oven and the hood.

I love my Viking refrigerator very much. Its a side-by-side refrigerator-freezer and it has a lot of room. Its very easy to use and to put all my things in. We had a problem in the beginning when we got it delivered, spent a lot of money and then it stopped working. At first, somebody said the wires werent done correctly and that didnt fix it. So, when I called Airflow, their contractor, back and said my refrigerator needs a new motor, they came with that, put it in and the refrigerator has been absolutely perfect since then. Also, I got the gift for ordering my refrigerator. I chose Viking stainless steel cookware and its absolutely wonderful. It cleans well and cooks well. Its just lovely.

My first Viking range got damaged in shipping. The frame got bent and they had to put a new plate at the bottom. The door was warped too and it wouldnt close. Viking wanted a second opinion and the tech came out and confirmed that the range was damaged. Viking then sent a new one in which came within a week. However, the second was damaged too and the kickpipe at the bottom was bent. So, they put a new one. Thus far, I love the burners. On our old range, only one of the burners got hot. The other wouldnt boil water so I love the fact that both of my burners this time around are both really high-powered. Customer service at Viking has been good too. When they put the first range in, the top was scratched. When they put the second one in, it was scratched too and theyre replacing the top of the range currently. I figured that when their crew slides the range in, their guys belt buckle would scratch the top of the range because the scratches are in the same spot. Still, Viking took care of everything and I love my oven. Id definitely get a Viking again.

Ive spent almost $1500 repairing a $2300 Viking oven, and its broken again. The last repairman said he thought the previous repairman (Bobby Dollar Appliance) crossed several wires and that it might not be repairable. Ive tried to contact Viking about selling me another oven at a wholesale price, but they are ignoring my emails. I will only buy Viking again if they sell me one at wholesale.

I used to work in the restaurant biz and I’ve heard about Viking for a long time. I knew it was gonna be a good stove oven and I liked the way it looked. I keep on telling everybody it’s like my whole life I’ve been driving a beat up Datsun and now I’m driving a Volvo or Rolls-Royce. You can just feel how the quality is and it’s excellent. Also, I like its sturdiness, the rollout shelves, the LED lighting over the little controls, the handles and everything about it. My husband was good with Viking. He is a contractor and he did the installation. My plumber had roughed out the gas line, according to the install directions, and then when the actual oven showed up, you couldn’t install where that gas line was. My husband called Viking and explained the problem about their drawings. That went well but we had to move the gas line which was not great. Still, people should go for Viking Ranges. It’s an expense and it’s gonna be more expensive but it was the biggest choice I had to make. I looked at others like Wolf, BlueStar and American and I liked all of them but I decided on Viking and I’m very happy with my decision.

We bought a home thats a few years old, and it already had appliances in it as far as the refrigerator, oven, and microwave. Because I was doing a very large remodel in the kitchen, I needed my appliances to match. Weve heard really great things about Viking in the past, I didnt think twice about it. Well, was I ever so wrong. I should have just redid the whole kitchen for the amount of money that I ended up spending on Viking. We purchased a Series 5. Professional range, dual fuel, and with an overhead vent. Our dealer was Ferguson here in Houston. We didnt actually see it because they didnt have any on the floor but I said, “Well, we know were going to get it, so why do I need to see it? We’ll just buy it.” We ordered at the end of December because there was a special wherein if you buy the range and the overhead vent, you would get a free microwave. Ferguson does the installation, and there was too much back and forth with them. The guy and I were going back on whether it was a 7 or 10-inch blower hole, which is a very big difference and could be very costly if done wrong because youre cutting into an exterior wall. We ended up saying it should be a seven. But then when I was reading the notes of what I had purchased, it was saying that we needed a 10-inch hole. I called Viking and found out the salesperson at Ferguson ordered the wrong blower. Fortunately, I caught the mistake and didnt have the hole cut to 10 inches. I had them cancel the blower, reorder, and send us the correct blower.Ferguson wanted to come out for a second pre-site before they install the appliances to make sure we had done everything that met their criteria. We put in a 110 for the dual fuel range just like what they told us. The guy even wrote on my old crown molding on the wall 110. Guys came back for a check, and its a 240 or 220. At this point, my cabinets are done and its going to be very difficult to run a new electrical to the wall. My electrician somehow figured it out and was able to run a new electrical. He even called to confirm that you want for it to be hardwired into the wall. He was told, “Yeah, we dont need a plug. It just gets hardwired.” So he left it capped and ready for the range to be hardwired. Ferguson came and said, “No, it has to be plugged in.” Viking told us it could be hardwired, which Ive read in the installation manual personally but Ferguson said no and left the range in the middle of my kitchen. My electrician came back out and installed the plug. It was a whole mess but that’s just the beginning. My contractor said something was wrong with the vent hood. He held up a proper level, and the vent hood was crooked. When Ferguson installed the vent hood, they used a level that was one foot-long, so it wasnt really checking the whole thing. So they came back out to re-level it. They also ended up yanking the rubber feet off of the microwave because the hole that they measured for us was too small. The oven knobs were put on backwards so the oven wouldn’t come on. I was infuriated. I finally went back and looked at it after 30 minutes. I was like, “Oh, somebody put the knobs on wrong.” Okay, good. Oven works. I also had to pay a separate company to do ductwork because they wouldnt do it, which nobody could understand. We had a party with some friends on the 4th of July weekend. I went to cook a standing rib roast. Standing rib roast is cooked at 200 degrees until the rib roast reaches temperature. And then, from there, Im supposed to crank my oven to 500 and sear off that meat. Simple. Ive done this on a very cheap Samsung electric range, ‘cause thats what I had at my last house. The Viking never made it to 500. We waited for over an hour and a half. I have an existing Viking oven thats 13 years old, and it gets to 450 within a matter of minutes. So I dont understand why this big oven, thats brand new, and costs tens of thousands of dollars cant get a temperature. I called Viking, and the lady I got, Juanita, was not helpful. She said I have to have somebody come out. Ovens are finicky. My aunt has a Wolf and if you dont hit the button just so, it doesnt do what you want it to do. Juanita wasnt listening to my problem. I told her, Maybe I dont need somebody and you just need to tell me to click the button left or something.” She would not help me. The owner of the company came and said, “Well, it reaches 350 within the 25 minutes its supposed to. Theres nothing wrong with it.” I was like, “Something is wrong because its not getting to 500.” He said, “It gets to 350 in its normal time. But you need a new fan. Your fan’s loud.” I was like, “The thing is brand-new. How can I need a new fan?” He told me theres a Viking chart out in the world that Ive never gotten my hands on to this day, that is supposed to tell me how long it takes to go from 350 to 500. Theres an interval, like every 10 degrees, it takes 15 minutes or whatever it is. But he didnt know what it was. He tried to call Viking and he couldnt get it. I kept calling and would even try to talk to other Viking representatives but they said Juanita’s my case manager. Juanita was out of the office and they still would not help me.It took me until September to get it to work. For three months, I fought with people to get my oven to work. All they had to do was tell me, “If you would turn the oven off and turn it back on, itll use full voltage to go to 500.” What happens on Viking ranges is, once it hits the set temperature, it uses half the voltage to maintain the temperature of the oven that you have it set. Because you change your settings to a higher temperature, itll only use half the voltage to get to that point. Thats why Ive never reached 500. Horrible customer service. I was mortified by the service I received, especially after how much money I spent with Viking. Now that I know how the oven is supposed to work, I love it. Nobody could tell me that until right the second representative from Bar Appliance came out.

I wanted to get a really good refrigerator that would last a long time. I know Vikings top of the line products and so weve purchased refrigerators from them. Our first one had a water dispenser on the inside of the door. When we tried using the dispenser it wouldnt work as the water line kept freezing up. We ended up getting another refrigerator but a different model without a water dispenser, which is what we really wanted. The second one worked fine and then it stopped making ice. A service guy came out five times, replaced the ice maker twice, replaced the track twice and he said the water line was fine but he couldnt understand why its not making ice. So hopefully, this third refrigerators a charm. I hope it stays working and it seems to be fine. It makes some weird noises sometimes. It probably has something to do with the water line and the connection for the ice maker. But other than that, its producing ice. So far, so good.

We had a lot of small hiccups because of COVID and because of the supply chain issues. Initially, we purchased our Viking stove through Best Buy. But it kept getting pushed out and I wanted to get our kitchen up and running. So, I ended up finding a floor model out of Stockton, that had the piece in stock. It had some scratches on it but they were very minor and they guaranteed a six-month warranty. They delivered it and got it in service.The Viking is simple to use and theres not a lot of electronics on it which is nice compared to Thermador and other high-end brands. I went with the one with an open range and even though its rated at 15,000 BTUs, its probably more because its open. Youre getting the airflow better, so its actually heating it up better. So far, I love it. Its easy to start. The one thing I dislike is if you take off any of the igniters to clean, they get a little bit on the porcelain and I have to readjust them in order for the igniters to ignite sometime. The other issue Ive had is that it has to kick on numerous times to get the igniter to ignite. So, every once in a while, itd have a little gas smell. I talked with the retailer that I bought it from about it, and they were gonna fix that. But my father-in-law whos familiar with Viking stove, he’s like, “Yeah. I’ll show you. It’s just this.” We ended up just moving the igniter a little bit. And then it took off, and no questions asked. Also, Im not sure if the convection part is working properly because it makes a little rattle from time to time. Otherwise, the Viking has been reliable.

We saw Viking ranges at our friends houses and among the other brands, they looked the nicest. So, we decided to buy one and our experience with the team at the Viking dealer was perfect. also, the overall quality of the range has been great. My wife does all the cooking and she likes the range. And if she is happy with it, I am happy.

I heard about Viking over the years being quality, so I was excited when I could finally get my own. I got my stove in November and we would hear this loud noise as we were heating up the oven and I didnt worry about it. It sounded like metal bending and I said, Oh, its just new. It just needs some time to loosen up, warm up, get used to -- just to be operated. But it kept happening. My daughters like, Mommy, I dont know. This doesnt sound right. It keeps doing this. We finally decided to call. First, I called the place that I made the purchase from and he didnt return my call. So, I decided to call Viking directly and they were very helpful, told me there was a recall on the part of that particular series, and then the ball started moving. They took care of it, told me what was going to happen and what we needed to do. Right now, Im waiting for parts to be delivered to me. I already have a contact person that they gave me that will do the installation of those parts. They recommended me not to use the oven. I can use the stovetop, but not the oven. So, thats what Ive been doing for the last two weeks. I love the stovetop. It gives very even cooking. Also, I like that you can take the whole top part. Each piece comes off so I can get to every part to clean it.

Within 3 months, I started having problems with all three appliances. The decals wiped off. When I complained to Viking, they said that cosmetics were not covered after 3 months. I dont know if my oven is on or what the temperature is. How is this cosmetic? I have had dozens of visits from Viking repair experts. They dont know how to order the correct parts. I have been taken away from my work for nothing. They come out but they leave without accomplishing a thing. I have had 2 door hinge repairs and the refrigerator will not automatically close. Viking has driven me insane. With all the money they have spent trying to repair my appliances, they should have just replaced the items free of charge. We, the consumer, are the ones suffering while they sit back and laugh. Dont ever buy Viking products. You will be sorry.

I liked the way Viking Ranges look better than other competitors. I like my ranges quality a lot, but there are a few things I dont like. The top is very difficult to clean. There’s a bar on the top before the burners and it’s like a crevice. Theres no flat surface there because of that enclosure. Everything around the burners gets into those cracks. It’s in a really bad spot for the stainless and you have to clean it constantly, and the best thing to do is vacuum it up. Plus it doesn’t make sense that they didn’t make a smaller burner. They’re all the same size and if you had a really small pan, it could be difficult to use. Other than that, it cooks very well. I like the oven racks and the way they telescope out is good. I’ve cooked a lot in the oven and it stayed clean until I dumped a batter of egg thing in it. I slipped, but it was fine. Theres a learning curve though. You can’t just put it in and use it. You need to really read.

Viking was supposed to be a quality brand. Ive had the range for a year now and its not properly working. Ive had to have repairman after repairman in and out of my home and the problem is still not resolved 100% so its a bit of an issue. After nine months of not working properly, they decided to replace the whole range. And now, the parts that I had purchased that are supposed to fit the same year dont fit because a piece of it is warped. We finally got the other oven working because I didnt have both sides working for a whole year. And now that we finally got it working, the griddle that they replaced it with is warped. They had someone come out and look at it and it needed to be replaced. But Vikings saying that he didnt say that it was warped when I was standing right there and he did say it. They said that theyre not replacing it basically. So now, I have a warped griddle that I cant cover.I thought I was buying a luxury piece of equipment for my home and now its just been one thing after another and no ones been helpful. I havent heard from them for probably two to three weeks on what theyre going to do about the warped griddle so I just have another defective piece of whatever. It would be nice if I could go back and if they would refund me and I would purchase a completely different brand so that I could get some customer service.

When our family bought our home we purchased all new Viking kitchen equipment. Double oven, heat warming tray, 2 oversized units, one refrigerators, one freezer, ice machine dishwasher, hood, and 6 burner stove top. Within two years the refrigerator started leaking. We complained to the company we purchased it from and he said it was the seal. They ordered a new one from Viking but what Viking failed to tell them was that the refrigerator we had purchased was one of the first 100 off the assembly line and they had recalled this item.The continuing leakage from the refrigerator ruined our hardwood floors. We finally had a rep come out and look at the refrigerator and believe it or not we got a new one after this continuing over a year. The ice machine in the freezer went bad so he ordered us a new one while he was there. The ice machine that was self standing the board went out after 4 years and it cost almost as much to fix so we threw it out. Now our freezer only freezes halfway. There is a hole in the condensing coil that they can not locate. Now the refrigerator that was replaced the door keeps catching and it will not close properly. The dishwasher would not drop water after 5 years. Could not figure out why it would not and just ended up throwing that away.

The Viking Pro dishwasher we had was recalled because the heater would start fires, apparently about 20 of them! So they sent a tech to fix it - that took 3 months! So we washed dishes by hand. Then after they supposedly fixed the dishwasher it would give error codes like flooding, but it was not doing that it just would stop mid cycle - sometimes. So they came again after much complaining and could not fix it and suggested it MIGHT be a control board problem. Even though when they ran diagnostics there was nothing found to be broken. It was clear to me that fixing the heater problem caused the machine to randomly stop, yet they refused to fix it. Viking wanted to charge me for a new controller board so adding $400 to a unit I already do not trust. Clearly if it worked before they took it apart and replaced the wiring harness and heater then something they did during the repair broke something else!

The range is amazing and its like the centerpiece for the kitchen. But Ive had igniter issues, the hood has a switch that broke, and two of the ovens didnt work. Although Im sure itll be amazing once it gets fixed. It has a feature where it lights up in the front and I can light it to white or a royal blue. In the evening, when I turn on all the mood lighting, I usually turn my stove on because its beautiful and it’s lit. I love the range and I recommend it.

I like to cook a lot. The first time we were making tamales on our Viking Range, the corner of the stainless steel thing got burnt. I told Viking and they replaced it. But now, they tell not to put the flame too high. Plus, when my two little girls bake, they sometimes burn their stuff. This is because they put 350 on our Vikings oven and it gets to 475. Also, when were doing cupcakes, the fan that turns on pushes the cupcake on the side so theyre not evenly round. My little girls miss our old range. We paid a lot of money for our Viking so I expected it to be good. Im not so happy with it. Id rather go to Home Depot and buy something there at a fraction of the price.

I was unhappy with Viking Range. It wouldnt hold temperature and it was serviced a number of times by a variety of authorized service agents and it cooks extraordinarily a long time to get it to function the way one would expect a range should. It took many months to get it working. So, the low point definitely was that the initial manufacturing quality was way out of alignment and I expected a lot more out from it being a full type model range. My experience with it has been rough. But I like its center burners, coupled with after the fact we acquired an integrated griddle piece that sits on top, which Im guessing Viking did use some mileage with that kind of burner.

Side by Side Refrigerator/Freezer Model FOSB 5422D - Beautiful built-in refrigerator freezer with ice dispenser in door. VERY expensive. Major design problem with icemaker. The basket holding ice has a metal part that connects with a plastic part to propel the ice into the dispenser. The metal part quickly destroys the plastic part, rendering the ice dispenser useless. All this within the first four months of use. The replacement ice basket has been on back-order for seven weeks. If and when it is replaced, I have no reason to believe the new part will enjoy a greater life expectancy unless Viking changed the design. If you intend to dispense ice from your freezer, be very wary of buying this model.

UPDATED 12/11/2020: Ive had an appliance repair person to the house 5 times since then and the cooktop is still having issues. Good luck getting a return call from Viking Customer Service. It took 3 calls (with messages left) to get a call back the last time. I just left another message today. The repairman left after replacing the burner plate and was sent a faulty switch by Viking so its still not working. Never again will I purchase a Viking appliance. I tried to buy American and help out my fellow Americans, but its no good. I dont know what happened to this company. Id always heard good things about them. We have a Viking double oven and a Viking microwave as well. NEVER again.ORIGINAL REVIEW: I purchased the 30 Induction Cooktop in April 2020. Model (VICU53014BST). Honestly we loved the way it works; boils water in less than 1 minute and cooks evenly. 2 months in, 2 of the 4 burners stopped working. Had the dealer/repair company come out and they determined it was the generator board ($2800). Its covered under warranty for 2 years, so we just have to wait. They ordered the new generator board, got it in, and came out to install it. It was defective. Its been 5 days and we havent heard anything. I called Viking and they said I just had to wait for the repair company. My disappointment is that we paid over $4000 for a cooktop thats worked about 2 months, and then we got a defective repair part. I expected much better from Viking. I wanted to write this review to let those who are considering this brand to know what to expect. Im not sure I would buy a Viking again. Their response was very poor and very un-empathetic.

Got Viking appliances with new home. Big mistake. Especially the dishwasher. Does not dry dishes. Takes forever and now it has stopped cleaning hem too.

We bought this range 10 years ago, brand new for $6000. We have had it repaired by Viking authorized dealers 4 times over the years for $500 each time. All problems were electric failures. I wrote to Viking the first time it broke, (on Thanksgiving no less), after owning it for 18 months, and they never responded. They have poor customer service and do not stand behind what they sell. Our range has broken again and were done with it. Well be selling it on offer up. I would advise never buying a Viking product.

We liked the look of Viking and their reputation as well so we went with them. Were not so thrilled with the double wall oven but the refrigerator is awesome. The quality is excellent and this is probably the best refrigerator weve ever owned. Its so easy to navigate in there. You can see and reach everything. But the ice maker could be improved. The bin that the ice goes into should be raised in the back so that the ice falls to the front. Im always winding up with ice all over the floor and on the inside of the freezer because it builds up then theres no way to open the freezer without the ice falling over like a deck of cards. Other than that, weve had a fairly good experience so far.

We love our Viking stove and all the different temperatures of the cook top for the gas. Everyone I know who has a Viking has been very happy and it was something I always wanted. Its been very nice dealing with their team too.

I’m a real estate agent and I see homes a lot and through visiting these houses, Ive seen and liked how sleek the Viking products look. I then got a Viking refrigerator. In fact, my whole kitchen set, which includes the range and microwave, is from Viking. I like my fridge a lot. It’s very nice and efficient. It’s awesome that the fruits and vegetables last longer inside the Viking than in a regular fridge. The only thing is that I have the 48-inch and it seems too small inside, but other than that, it’s functioning perfectly. It is a great product.

We purchased a Viking D3-RDDFF23655, 12/10/12, all was fine until Nov. of 2015, when there was water leaking onto the bottom of the freezer, a water device was changed and cost us $333.36 (just out of the 3 year warranty). July of 2017, 5 years after purchase. Ice maker was not working, filtered water was not working correctly. Another repair bill of $840.26 to fix problem. We paid $2,800.00 and in just 5 years have had to pay another $1,173.62. Averaging over $270 a year. Based on reviews before we purchased this refrigerator, we had never expected such needed replacements and problems.

One of the selling points of the home we just bought was that it had Viking appliances, and weve had nothing but trouble from them. Ive been calling since the beginning of December. I was told that the earliest appointment anyone could come to see our freezer was January 18th, but no one has called to confirm that with me. Someone is supposed to be coming. We keep kosher as part of our dietary restrictions and our meat is rather expensive. Weve had to throw out hundreds of dollars of meat because every night, my freezer stops being cold and goes up to 7,8,9, 10 degrees above freezing so it all thaws. Every morning, I have to put on max freeze. I would much prefer to have my GE stuff at my old house any day of the week. Also, their customer service has been terrible and its a bad product overall.

We bought a home and had the full line of Viking appliances put in the home. The dishwasher has broken down roughly 6 times in 4 1/2 years of use with a family of 4. The worst part is that once it breaks down it takes about a week to get a service tech to your home and EVERY TIME Viking needs to order parts. Parts take 4-6 weeks to arrive!!! So every time the Viking dishwasher breaks down we have no dishwasher for about a month to a month and half. So in 4 1/2 years our Viking dishwasher has been off of service for about 6 months. Customer service will not help and you CANNOT get transferred to a supervisor. Viking rep REFUSES to transfer us for additional help. I have NEVER seen such poor service with any company let alone one with appliances at the high price point of Viking. The plastic in the refrig cracks and has been replaced 3-4 times in 4 years!! DO NOT BUY VIKING IS MY BEST ADVISE. It is not worth the money and NO customer service!! I have to give them a rating but, 1 Star is TOO HIGH!!

I like the Viking range and the open burner design. I do a lot of stovetop cooking and I didn’t want all of the electronics. However, I’ve had a lot of problems with the oven. But then Viking has addressed them accordingly and the dealer took care of everything right away.

We own a 5-Series Viking Dual Fuel Range which we purchased approximately slightly more than three years ago. (Largely on the strength of its so-called superior warranty). We are by no means heavy users of this appliance. Recently the electronic control unit failed, and rendered the stove useless with the exception of standard Bake at 350. The Service Dept told us its out of warranty, and the technician wanted a kings ransom to repair out of warranty. After all we read, wed hoped the new ownership would have turned this around, or at least stood behind their product. Neither has happened. This is so disappointing. We have purchased a genuine Pro-style Range with our local Dealers sound advice. This three year old piece of garbage is headed to the dump next week. Dont believe the false hype (we were told by our local Dealer that Viking is fabricating and publishing false endorsements on their own website) and stay away from Viking at ALL COSTS!!!

We were doing a remodel addition to an old family cabin and when it came to looking at appliances, Viking had the right size, the configurations that we wanted, and it checked on the boxes. Plus, weve had a Viking stove for a very long time. However, weve had major issues with the refrigerator. Were not in a remote area, but its not as highly populated so getting service people out has caused delays. Were actually on our third Viking refrigerator. The first one had been damaged in shipping, and the shipping caused some issues because of the supply chain. Then it sat in our garage because of construction delays. When they came to unbox and install it, it had major physical damage, so we didnt go any further. It took a while to get one, but they found it, and then we had nothing but problems with that second one. Alarms were going off all the time, it wasnt holding, its cold in either side, the ice maker wasnt working, it was horrible. Weve had to throw massive amounts of food away because we bought all new stuff for the cabin so its been a pain.They had somebody come out, did a couple of things, it worked for a day, and then we have more issues. They replaced all these different parts to it and this took us quite a long time because the service company doesnt do repair. Finally, they realized that they would never be able to get it worked so they ordered us another one and that one was delivered and installed and its worked really well, except for the ice maker.I understand the delays in getting attention placed on our case. Im usually a pretty calm person, but I had to get a little nasty with the sales rep because I didnt feel like she was helping. The holidays are coming. We needed refrigeration in our house. It was difficult so I had to put my foot down and demand a loaner. She ended up coming through with that and then she said that I would have to pay for it as well as the delivery and installation. I told her I wont. It was a back and forth show.Also, every step of the way, somebody made a commission off of this and so they needed to come to the table to help a little more. We felt like we got a fair price, buying two Viking items and get a set of cookware free, and we got a free microwave, so we wanted to make this work. Plus, we have wood paneling for the doors. If we were to switch and go with a different brand, which we wanted to do, it would have been a major additional cost to us. Well, Viking has been responsive. Its a $10,000 refrigerator and so they need to go through what they need to do to make sure its working right before they scrap the whole thing. It was just really frustrating while it was all happening.

Zamoiski at one time was a distributor of Viking appliances and thats how I came to know Viking because I worked at Zamoiski. Its my second Viking. Theyre made well, and theyre reliable. The people who installed it was great and the people that are authorized servicers are fine. Its an expensive toy to have in your house but its good stove to have.

I have a 36 Viking refrigerator with the freezer on the bottom. Generally it does what its supposed to do -- keep food cold. But its rather noisy. I can hear it running in the next room. The refrigerator door has an annoying tendency stay open; it has to be closed with a deliberate push or it will swing wide and bang into an adjacent wall. I assumed it would be a simple adjustment to rebalance the door so that it would close with a slight nudge as most refrigerator doors do, but a Viking repairman said there was nothing he could do to correct the problem. The ice maker has also been troublesome. There is a thin metal bar that senses when the ice cube bin is full and shuts the ice maker off. The same bar also acts as a manually operated switch to turn the ice maker back on when more ice cubes are needed. However, the bar is rather flimsy and has a tendency to come loose from its socket, with the result that the ice maker runs continuously churning out buckets of ice cubes with no way to stop it (echoes of The Sorcerers Apprentice) other than by turning off the water supply -- not very well engineered.

Our Viking Range is beautiful and it cooks very well. It actually cooks quicker than my former range. It looks very nice to the eye and thats really why we chose our specific model. However, our door isnt level. The right side of the door sticks out further than the left side. So, the light is often on.

The sales cycle so OK, but nothing fantastic, through University Electric of Santa Clara. Organizing the installation could have been smoother. Also, the free units offered with the oven had terrible reviews so I declined them, but no alternative credit was available. Installation by GA Installations was very smooth. However, the small oven has not worked properly since installation. Getting a service visit took weeks, and failed to correct the problem. Second visit is today, another several weeks later. Service guy said he had never seen our problem before, so either we have a uniquely bad unit or the service professional didnt know his stuff. If todays visit does not fix the issue, I expect the complete oven to be replaced. For a premium appliance, I did not expect anything like this. One more thing - my online registration wasnt visible to Viking when I called in the service request, even though I got an email confirming the registration. I just logged in to get the order info, and I still dont see it there. Feel free to call to discuss!!

If my Viking professional gas range were a car the lemon designation would apply. My dealer stopped handling Viking because of repair needs records. Mine has had three new oven elements, four new switches. Mine has 6 top burners and a griddle. Dont ever buy a griddle. Impossible to keep clean when used. It rusts!!! This oven is a lemon first class.

Back in 2003 we remodeled our kitchen and put in Viking appliances and we have nothing but trouble with all. The only appliance that was not Viking was the microwave because at the time Viking did not make them. We have not had any trouble with the microwave except to replace a light bulb. The refrig has had to have 3 ice makers and the door needed 2 new sets on hinges and appears to wearing out again and there is concerns of the door falling off, the convertible meat savor drawer has had repairs done to drawer glides multiple times and still not working properly. Just in the last week the refrig evaporator and compressor went out and I have a quote to fix it for over $1500. The cooktop we have had to replace the stainless trim around the glass once and it is in need of replacing again. The oven clock, timer or the self-cleaning has not worked since the time we bought the appliance. The dishwasher has worked but the control panel on the inside of the door has cracked and it has holes on the panel from what appears to be dry rot. To replace all these appliances would cost well over $15000 this does not include the cost to have someone install. Furthermore the refrig, dishwasher have wood panels on them to match the rest of the kitchen cabinets and Im not sure whether these cabinets and the color can be recreated without costing thousands more. For a product that promotes itself as being a top of the line company I would have to rethink my branding.

I purchased Viking appliances in November 2009 - dishwasher, refrigerator, stove. My dishwasher has not been working since the beginning of July 2013 despite 4 visits by a tech and numerous phone calls to the extended warranty company and Viking. It was also repaired in 2010 and 2011. My refrigerator is also on its third repair and is failing to keep a consistent temperature... It is either freezing food or else keeping food in the 40-42 degree range. These are marketed as Professional appliances and certainly do not live up to this reputation. I discourage all consumers from purchasing Viking appliances... They come with a hefty price tag and leave the consumer frustrated, disillusioned and dissatisfied.

About 6 years ago, we completely remodeled our mix and match kitchen to all Viking products. We had a range (6 burners), hood, dishwasher, built-in fridge, microwave and warming drawer. We have recently moved and want to update our new kitchen with Viking as well. Im researching product to see the reviews on their newer models. I really am shocked at all the negative comments. I just thought with all the negativity out there, I would jump in to say I have really enjoyed my beautiful kitchen for 6 years. I am very anxious to outfit my new home with Viking! Our family and friends spend a lot of time in the kitchen and it has yet to let me down.

Purchased this 36 gas range in 2006 for over $6k. A week before Christmas, it broke down. Several parts were replaced by a reputable, local repair firm, but the key one is PJ030015, the 6 prong selector switch was not available. Called Viking and was told it has been discontinued since 2016. The customer service person kept telling me that sales had specials going on so I should contact them. Asked her if she would replace a $6k range because a $100 part wasnt available. This is totally unacceptable. The company should have an solution for this other than check eBay and Craigslist. For Petes sake, go to China and get some built. So, buyer beware. A good company would not do this for a product that is not that old nor inexpensive.

The Viking refrigerator seems okay. The only thing is the only thing is the icemaker is a little slow. But other than that, everythings good.

I’m a real estate agent so I know a lot about appliances. I had some requirements, like a French door, three doors and that special compartment with the special temperature. There were some features which when I combined with the money I wanted to spend on it, it came to this particular Viking model and I like it very much.

I like my new refrigerator and the way it keeps everything cold in each area. There are no warm spots and it fits the space that we have perfectly. I wasnt gonna get a refrigerator with a rollout drawer on the bottom but it seemed to be made well so I opted to go with that instead of the side-by-side. People should do some research into what features each one has and then pick the one that fits overall what their needs are because one of the other reasons we didnt go with the side-by-side is because Viking makes them too tall. We couldnt have something that tall in our space. We only have 70 inches and a lot of those side-by-sides are 72-plus, and thats not gonna fit in the space. Wed have to take the cabinets out at the top and I dont wanna do that because I use those cabinets. So, it would be nice if Viking would make them a little smaller in a side-by-side too. I know two other people who are struggling with the same thing. They have this standard spot that contractors made in their house for the refrigerator, and theyre only about 70 inches tall. When you read the specs, a lot of those refrigerators want you to give them a 2-inch clearance at the top for air and we dont have that. Ours is smack way up to the top but we have air on each side. We havent had the refrigerator that long but Im anticipating that its gonna be a real worker.

We replaced the Viking refrigerator that had gone bad after about 15 years or so. We have Viking appliances in the kitchen and wanted to stay with them so we got from them the new fridge that’s quiet, well-designed and very functional. I like its LED lighting too. We bought the fridge through the plumbing supply place, Grand Junction, Colorado. Theyve been great there and do a nice job but it was a little bit of a hassle getting it installed because they don’t do installation so I had to get a secondary couple of guys to come in and help me install it. Other than that, I had a very positive experience with them and everything went fine.

I love my Viking refrigerator. It’s a good refrigerator - food stays fresh for longer. I bought it through Pacific Sales and they wanted to drop the unit off and just leave. They didn’t know how to install it. I reached out to Viking and got a hold of one of the installers there. And he was fantastic. He followed up and made sure things were taken care of. It was a long process but we got there. Their services were great.

We were going to be renting out our apartment and we thought that a Viking range would bring more value to our apartment to have a high-end appliance. Im not using the stove, but Im tremendously jealous of myself. We just sold the apartment actually and I installed it originally for a renter. So, I never got to even use it. But I love the stove, its beautiful. I love the burners and the heat output that they offer. I also like that theres self-cleaning on it. They have a special feature on that, where it wasnt going to burn out the stove when you use the self-cleaning because it was electric. I love Viking products. We also got a whole suite of Viking products, not just the stove and we like every single one. It was an excellent experience.

I remodeled my house in 2009 and changed all my appliances to Viking Professional appliances. I was under the assumption that this is the best product available and moreover it is made in USA!!!! I came to find out this is the biggest and worst scam to rub people of their money with nothing but a heavy chunks of metal. I have had problem with my gas cook-top where I had it repaired 4 times. It kept clicking and the technician said the board was bad. Changing the board resolved it for a day and then he said the ignition parts are bad so he changed them. This started again so another company came and fixed it somehow and said the wiring was bad. After all this the cups around the burners changed color. Refrigerator does not dispense water and leaks in freezer and freezes all the time making it impossible to dispense ice and only way to get ice is to carve it because it is clumped together. Microwave oven does not heat as much as $150 microwave and has been corroding inside. Oven stopped working during Christmas time and took 6 months for them to figure out what was wrong with me being on the phone for hours with Viking executive offices. Vent unit has four settings which one has never worked. Viking does not take any responsibility for any of the problems you get. Standing behind their products is a news to them. I think their policy is sell, run and hide. I do have a Whirlpool Refrigerator that has spend most its life of 21 years in the garage with harsh temperatures but is still running like the first day. I would not buy and would discourage anyone that I care about to stay away from these products. I bought these items from Number 1 Appliance and they said these come with 10 years of warranty but each time I called the warranty company they told me that problem is not covered. I think they just warrant the heaviness of the product not its functionality.

I just moved in to a brand new house that had a Viking Range. I like the range except that its really hard to clean because it has all kinds of cracks and crevices and its hard to get food debris out of it.

I bought 1st one mid Year 2015, the panel buttons caved in, rendering the microwave unusable, at 18 months. Purchase a second identical microwave July 2018.Second microwave had no updraft of exhaust, tons of exhaust flow from the top, repairman couldn’t determine where exhaust was coming from. Magnetron did not operate properly microwave, sounded as if motor was straining, lagging and power was not even. Excessive condensation built up inside door. Viking replaced microwave instead of trying to fix it. It took about a month to get replacement. I received a call at 445 that installer was Enroute and should be here by 6pm same day.Last night I got the 3rd otr microwave, in 3 years. Mentioned that updraft exhaust was not good, microwave #1 had excellent exhaust (updraft). Was told by installer that these don’t really operate that well. Probably the most honest thing I’ve heard. Love my Viking range. Hate the microwave, wouldn’t buy another Viking microwave, yes I realize 80% are made by Sharp. Would look to another brand.

We wanted the kitchen to be more of a showplace than just an average functional kitchen. We ordered all of the appliances at the same time in January 2021, but they werent delivered until end of May. So, there was a long delay in the arrival of the appliances. We had them all there at the same time before they would start the remodel of the kitchen. Everything was on backorder at that time. There was a lack of inventory everywhere. We knew that going in, and most every appliance brand we looked at had some sort of delay on it. And we wanted all the appliances to match so we ordered accordingly and waited, which put us farther down the list on the contractors list, which was a long delay.The range works great. My wife loves it. The only real incident we had that we didnt know we would have was when we got everything installed, the icemaker didnt work. And that didnt get fixed until January of 2022. Once we got it in, we had to go through the customer service thing because it wasnt making ice. Viking sent somebody out. He checked it out and had to order a new icemaker. When it came in, they installed it and everything worked fine.

Just started cooking in brand new oven. The smaller left side oven just made a loud sound and is now not functioning. The right side oven door hinge came off when opening the door and nearly slammed on my foot. I was barely able to lift the door to get it in place. I have only had the 48 range installed the last two weeks. Very disappointed that Viking made in America is poor quality. I now have to wait until Monday to get any support. Anyone else have this experience?

I’ve always wanted a Viking Refrigerator. Due to Vikings reputation and the way their appliances look, I bought a Viking refrigerator which is nice and I love it. I bought mine from Plessers.com and they were really excellent. But the instructions for the kick plate were pretty vague and I couldn’t figure out how to put the kick plate on the bottom. I thought I had the wrong one and they sent me another one, which was the same part. Then I realized how to put it on after that. Yet the response was really good and they didn’t waste any time sending me a replacement. I appreciated that.

Agreed Viking appliances are 100% crap! I have 4 of them. All over $7000.00 each and they have all failed many times. Control boards in the all fridge model and the gas ovens do not light or function correctly, and in some cases not at all. The burn tubes are HAND drilled like from the 40s!!! Basically like some kid with a hand drill trying to drill the gas holes into a tube so it might work! Unreal. The service guy has been out 8 times to try and make it light correctly! The fridge, what a total waste of $7000.00!!! If and when it cools it will freeze the food or just alarm or stop cooling at +14 degrees c! This Viking crap has ZERO consistency and is RUBBISH! Even the Viking toaster had to be returned as it failed the first DAY!

We have a Viking Pro dual 6 burner range. Repair history, replaced igniter just out of warranty. Repaired burnt wiring (could have caused a fire!). Replaced oven door hinge. Now self cleaning has failed, and oven hinge has again failed. Yesterday the bottom oven heating element melted open. Thats enough for us, I intend to put it out front with a lemon on top. Why anyone would buy from Viking after reading these posts is beyond me. I wish I had read them 8 years ago! Look at Consumer Reports, they no longer rate Viking.

The fan of the Viking refrigerator we purchased was annoyingly loud. I have very sensitive hearing and it’s getting me crazy. We also purchased a Viking Range which I like it, but I had some issues with it. And they were not able to completely resolve it without tearing out the range and putting a new one in. When I had service on it, the gentleman said that the very low thats almost like a buzzing sound was just normal for the refrigerator. It sound like I have a constant bumblebee in my home. When I was choosing what refrigerator to buy, I’ve heard nothing but grief from people who are dealing with Sub-Zero, so that eliminated that one immediately. And the other two that I was familiar with were Viking and Thermador. I have a Thermador range in my second home and I’m not thrilled with it so I eliminated that. So I went with Viking and was holding my breath when I did. However, I was misled by the salesman. It was a significant purchase that was almost $12,000. He led me to believe that we were going to get 10% off our purchase back based on the program that Viking was running. But when I read the fine print of the information, that obviously was not the case and I haven’t even had a chance to submit my paperwork. But all in all, I had a good experience as far as the refrigerator, the delivery and the installation were concerned.

Ive had my Viking range for four weeks and I absolutely love it. When I turn on the knobs, it’s very precise. It doesnt have any play in it, especially the oven, so when I set a temperature, I’m confident that that’s the temperature. I like how it’s raised up on the bottom so that I can get a Swiffer and clean up under there instead of just the dust building up. The range has been fabulous and I’m really happy with it. When I called the first time trying to get my Viking appliances registered, their reps were really helpful and told me where to look.

The purchase and installation of the new range was very seamless and easy. Everything was delivered on time and in good shape. The only negative is that the glass panel keeps getting loose on one of our two Viking ranges. I have to keep screwing it back in. But everything works great. They all perform as advertised and we havent had any issues. It’s a good quality product.

We did a lot of research online so that’s how we figured out Viking is a good brand name. I like it. We bought a whole set of Viking. We have the fridge, dishwasher, hood, stove, and microwave. I like that the refrigerator makes ice pretty fast because I like to drink something cold. It also has a separate compartment for different sizes like for fruits and vegetables. I also like that I can take everything off to wash it. It’s very easy to clean. But then when we called because the fridges icemaker was not making ice, I haven’t heard back anything yet. I got it from one of the distribution partners so the date might not be within the warranty. In the end, we read out on my manual and tried to defrost everything and now it works. That means the quality is good, but in the end, they could never resolve anything for us. We just figured out and did everything ourselves.

The house I bought came with a Viking range already installed, and I like it in general. It’s got a few years on it and it wasn’t under warranty anymore. I’ve had nice, quality ranges so far in my life, and the Viking range is really good too. But I had to have service on it because of issues with the door not being aligned right. The person that fixed it knew what he was doing and treated me well. He gave me good information and did what he could to remedy the issue, so I was pleased with that. He was nice and did a good job, and I would call him again if I had any more issues. The range is mostly fixed but not perfect, so I’m a little disappointed but not heartbroken. I wish it had a little bit more durability, but otherwise, its all good.

I was going through my documents when I purchased from Viking and I’m trying to figure out the process because I need the refrigerator to be fixed. For six months, it has been working well. However, for the past two months, it’s freezing the fruit even in the refrigerator. I tried to change the settings, but it doesnt change. Overall, I like the refrigerator. My daughter has the sets of Viking in two houses. I got the good feedback from them, which was why I decided to purchase. The dishwasher and the hood are working fine and I would recommend it. But I’m not sure about the refrigerators because I started to look up reviews online and it looks like that its a common problem about the temperature of the refrigerator. So, Im not sure what the problem is with mine.

I’m a huge Minnesota Vikings fan. So, I wanted my kitchen to represent my football preference. And I love my Viking refrigerator. My favorite feature is the free-standing, professional counter depth. You don’t get that a lot with the other brands. Overall, my experience with Viking has been great.

We purchased a Viking microwave, range/oven, dishwasher, and refrigerator in February 2008. The appliances were beautiful. Unfortunately, they did not last. Between February 2008 and November 2012, the oven had to be repaired twice. There was an issue with the temperature gauge both times. In addition, the microwave/range hood required multiple service visits, and at one point Lakeview (the authorized repair facility) took the microwave back to the shop and replaced every working part in the appliance in order to get it to function again, according to the repair person who worked with us. The microwave completely stopped working in 2010, and we purchased a temporary countertop microwave to use. In 2012, the dishwasher completely broke down and was irreparable.In 2011-2012, I repeatedly contacted Viking Customer Service and attempted to get our microwave repaired again. After numerous unsuccessful attempts to get any sort of information or resolution (multiple emails went unanswered after I provided the information requested by the customer service agent), I contacted the Better Business Bureau. After Viking was contacted by the BBB, a representative contacted me relatively quickly. But Viking would only offer to cover the cost of the parts needed for the repair and would not cover the cost of repair, although we had already paid for the microwave to be repaired more than once. Lakeview, the only authorized repair group in our area, charges $180 for the first hour of service and $90 per hour after that for repairs. In the end, we ended up sending the appliances to the junk yard and paid $1000 for a temporary microwave and dishwasher from GE, both of which function just as well or better as the Viking appliances when they still worked. We are now waiting for our Viking refrigerator to stop working. The water and ice dispenser in the door has already stopped functioning very well, so we do not use them any longer. In addition, the temperature in the freezer occasionally fluctuates for absolutely no reason. Sometimes it is 5 degrees, sometimes it is 0 degrees, or some other random temperature.Additionally, when we purchased the appliances from a licensed vendor, we were informed that we were eligible for a small rebate for the appliances. We verified that we were eligible with the manager of the vendor, who confirmed that we would be able to obtain the rebate. Viking refused to honor the rebate. We will never purchase Viking appliances again, and we make sure that we advise our friends, family, colleagues, and acquaintances to avoid the companys products as well. When we redo our kitchen in a year or two, we are planning on purchasing our appliances from Wolf and Subzero.

I got my Viking Refrigerator when I bought the house one year ago and the fridge was awesome. But then a drawer came out and I couldnt get it back in. I spent five hours trying to get that back together. Even my husband tried and he couldn’t do it, then other pieces were falling out. I tried to hold it up with water bottles at one time. I called Viking and someone is coming to fix it tomorrow free of charge. They ordered all new replacement parts. Still, the Viking fridge is an excellent product. I like the door alarm too. If you don’t get it shut, it beeps.

A condominium I bought in California many years ago already had a Viking installed. It was brand new and it had one of the big double ovens with the six things on top and the grill. The gas burners are very efficient, very powerful and I love them. However, were now in our second home in Washington state, and we found out that most of the dealers here have quit carrying Viking. They said it was very difficult to get service up here, so Im a little concerned that I made the choice. I didnt realize they were closing it out when I got this last range. Ive had four ranges, and Ive been happy with them. I had trouble with a couple of things on the range I bought in California in my condominium, including the modernized clock it had on it, but I always got service out and they took care of it. So far Ive had a really good experience with Viking and they were good.

I was looking at the features, design, haptic feedback, meaning how things slide, the soft close of the drawers, and layout. One of the things that I didnt consider was Viking because Viking and Thermador are usually premium, luxury, and mansion-type brands, until seeing at that price point-wise. They make for the regular persons reasonably-priced refrigerators. We didnt need a water dispenser in the front or ice sensor and they were one of the few manufacturers that didnt have that. I just dont like the gasket sealant. Im getting some frost where the gasket is peeling off the door. I havent had the opportunity to call Viking yet to ask them if they can fix it.

Viking Ranges had long-term warranty and they had reviews of how it cooked meat, so I chose them. There were multiple dealers so purchasing it wasn’t too difficult of a process. But youd need some plumber to put it in because it was so heavy. It was lifted not from the bottom and I don’t think they did a particularly good job of it. There was that kind of lip that came out and too often that was used, that was not reinforced enough to handle the weight or sometimes the door was also used incorrectly. It should not to do it that way, but it looked like a handle and people invariably lift and pull on it.In the two years and a half that Ive had it, weve had the thermometer broke and we’ve had that replaced, but it was under warranty. We called them and then they called us back and then they made a stress test, but eventually we got through it. The process wasn’t super-fast, but we’re easy-going, so we managed around it.Im not really happy with the baking. It’s inconsistent. And with the stuff that got on the burners and spilled on it, you just can’t get them cleaned after a while. This is sort of the nature of the stove itself. There are certain parts that are more difficult than others. Everything that we’ve read about it is pretty much true and that has been consistent. So, we knew what we were getting, that it was gonna be expensive, that it didn’t cook real evenly, but it still looks cool and they have a roadmap of how to get it better.

I like that the Viking ranges construction and the reports that I’ve seen about it, and being six burners with an extra-large oven made it a perfect match for the kitchen. The craftsmanship of the range that I got is beautiful and everything is enclosed. It has the proper sparkers to hook up the gas and the electric. And the burners are fantastic but Viking really did a great job on the engineering of the simmer. It’s beautiful. And I like that I can take the knobs off and wash them. Theyre metal and looks like they’re gonna be there for a long time.I bought my Viking range through ABT Electronics in Chicago. And the packaging was perfect and it came perfectly protected. Their giveaway, the Viking dishwasher, also helped me with the purchase and further rebates in another order is always a nice thing to have. All in all, the Viking range is a great product. And from what I’ve seen, it is really nicely engineered with all heavy cast iron components and burners, the knobs, and the interior enforcement. I haven’t seen a product that’s like this yet and the simmer is adjustable and its really nice that I can put it up or down. The range sits off the floor, too, so I can sweep underneath.

My husband did some research on the ranges and he said that Viking was rated high. We had a wonderful experience with their dealer, and we got a refrigerator, a microwave, a dishwasher and the hood and the oven. The appliances are of good quality, but weve had a couple of issues with the microwave door as well as the hinges on the oven, which we had to have replaced and has already been handled.

First unit replaced by HADCO because of compressor failure. Second unit is worse with multiple issues and problems; ice build up on bottom freezer, water leaking onto hardwood floor, plastic drawer fronts and pulls breaking, ice maker supply tube freezing, bad door seals, both door hinges broken, and several more issues. Ive had it with Viking and HADCO and have a Facebook page: ** for others to post photos and complaints with the hope we will be heard by Viking.

Ive had a Viking before in my old house but Ive had this new fridge for three weeks and so far, Ive had nothing but problems with it. Everything I put in it, either in the vegetables part or the upper part, is freezing. Everything in the back is freezing. Even though it is cheaper than what I had before, no one will wanna spend $5,000 on a fridge and have problems the very first day it gets there. It doesn’t make sense to have that. And when I called in, the customer service gentleman that I talked to was not nice at all. Then Ive had to wait three weeks to get them to fix it. The technician is coming out tomorrow though and the company Viking used was really friendly. It was nice. But it doesn’t feel good to spend $5,000 and find yourself with problems and trying to figure out to fix something. It’s a little disappointing.

So far, everything is good with the Viking range and I enjoy it a lot but I have noticed that the door to the oven is not exactly centered. Other than that, Im very pleased and would recommend it.

The quality of the Viking stove is not up to the price that I paid it for. The quality is extremely poor. Ive had numerous problems with it and working with the company for any issues that Ive had has been extremely difficult and poor. Theyre not very helpful and Ive given up working with them. Be very leery with Viking.

I dont know how this company is still in business. I purchased electric range early this year. At some point we damaged glass top of the range and ordered a replacement back in May. Today is October 14th and I sill didnt get it. Ive been given different dates on when glass top should arrive and any time the date comes there is always an issue. Bottom line. I WILL NEVER EVER IN MY LIFE BUY Viking, period and advise anybody who is thinking of purchasing any product from this banana company think again.

Purchased a new Viking cooktop, Installed Dec 9th, left burners randomly shut off. Called Viking for service. First service company never came, no contact. Called Viking issued a second service ticket. Same results with new company. Contacted again on 15th assured it would be resolved within 48 hours. Christmas came and went, cooked for 15 on Coleman stoves in the yard. Called again on the 28, fully dressed down by sick/grumpy customer service rep. Told they currently have no service company for Nth Florida and that I would have to be patient and wait on them to find one. Asked for unit to be replaced, barely a month old and never worked and flatly told no. Will never buy another product from this group again.

The exterior view of the Viking Refrigerator matched my oven which is the main reason I bought it. But for what we paid for, I expected better workmanship and service. I like the temperature control in the meat and chill area which I can adjust to whatever I am storing there. The guys at the Viking dealer were good and helpful. But Viking people are hard to get ahold of. I called Viking today and was on hold for 20 minutes and nobody answered. They sent me the wrong parts on the refrigerator, too. I like the industrial look of the refrigerator but wasnt happy with Vikings customer service.

This refrigerator is a disaster! The ice maker has broken repeatedly since Ive owned it. Repair calls and bills for that and it still doesnt work. The plastic handles on the bins are all broken. When you pull on them to open the drawers, they break. And the worse thing? It leaks. I have thousands of dollars of damage to my bamboo floor. After having this repaired, I see that the pan under the refrigerator fills up with water every few days.This is a refrigerator, not a high tech device. The engineering should be mundane. Ive had other refrigerators from GE that are far less expensive that never needed servicing. Nothing with this refrig works and I dont understand how this company could release it for sale, not have a recall, not replace them, not offer money back. The product is totally defective.I see that many others on this site have experienced the same problem. I am considering instituting a class action lawsuit. If you are interested, please let me know. It is unethical, bad business and fraudulent for the company to sell defective products and then not stand behind them.

We went to Coffmans and we were looking for a new stove. We chose between Wolf and Viking and we settled on Viking because they were top of the line and their unit came with a dishwasher. Its a very high-quality range and its working very well. We like its induction-type heating, the convection cooking for the oven, as well as its low-profile appearance. The dealer was very nice and cooperative. We werent told about the free dishwasher and he helped us get that. However, my wife is complaining about it not having a timer. For $7000, its a feature thats really needed. Its also a little noisy.

My mom had a Viking range. I liked that it had the dual fuel and self-cleaning oven, so we got one too and we really like it. It is sturdy and seems very well-made, unlike some of those cheap or lower-end brands. I like all of its features. I like that the burner grates are individual, so they’re not so heavy to lift up. I saw that some other brands had only three burner grates or these were doubles, and I did not like having to pick up that heavy stuff. We went through Ferguson to buy our Viking range and they were great. We spent a lot of time looking into the range that we would buy because we just remodeled our whole kitchen and I’m hoping that our range will last for a very long time like my mom’s. I would recommend Viking.

We wanted a good range and Viking had a good reputation. However, it was not a good experience. We were not given full information about the internal cooling fan, which was not only loud, but it didn’t just cool down and then shut off. Through our entire dinner, we heard the fan going on and off. Another other issue was that the burners all fluttered and made noise. We had our propane company come out and check the pressure of our propane and everything was fine. But we couldn’t get it to simmer without it going out and we couldn’t get it on high, even the highest flame without it fluttering. It never worked properly. We have good people here in the area who came out with an additional set of burners, but it never got fixed. So, we were completely disenamored of Viking altogether.

I love my range from Viking. Its beautiful, the way it works is very simple, and its not electronic. The knob came off right away, though. But, Im not gonna hassle with that because its not that easy. It slipped into my counter and Im not gonna pay someone because it keeps coming off. Also, the private place I bought the range from was not that great. They didnt advise me properly that with the microwave above the range, the heat from the range would eventually get the microwave digital reading to fail. The hood is inside the microwave and now, Im having trouble with it. But Im not gonna replace it with the same thing. So then, I would have to get a whole new configuration. Nevertheless, I would suggest my range to anyone. Ive already told a friend about it and my friend bought the same one.

I bought a house that has a Viking Range. So far, the quality is good. I like the stovetop with the gas and heavy-duty grates. It’s easy to maintain and clean. However, I recently called them about some parts. There were some little rubber grommets on the bottom of the stove grate that shrink with heat and fall out. And I still haven’t received my replacement parts they offered. But other than that, the oven itself is very efficient and cooks way quicker than I expected. Plus, my interaction with the reps was good and they were helpful and friendly.

We were doing a high-end kitchen renovation and there were only a few brands that were built in and have the look and were a 30-inch refrigerator column. We’ve dealt with a small appliance shop in the past that our contractor recommended. Its a family-owned business so we were quite comfortable there and got great information. They treated us well at that store and we had experience with them previously on another renovation. I wanted to buy the Viking refrigerator because it has the technology to help remove odors where the Thermador we were looking at did not. And it holds everything I needed to hold. But we’ve had a second service call for the refrigerator, so were a little uneasy right now.Theres been water leaking into the bottom of the refrigerator, so the tech came out about a month or two ago, and he found something that was wrong and fixed it. And then, they were out again today because it didnt stop leaking water. It was coming in from a different place now, so were waiting on Viking technical services to respond back to us and the appliance repair guys.Getting service is easy. We havent had to wait very long to get appointments when we’ve called. We had vacation in the middle, so we had to wait a little to get the second call put in. But theyve been good on customer service. When I called Viking customer service, it was really good. I emailed them because I was too busy to call and it took several days for them to get back. But then, they dispatched the repair people pretty quickly. The local repair service that is authorized is good so far. They even came into the newly renovated kitchen and looked around at all of the appliances and told us they could work on all of it. Theyve been pleasant and quick to show up, and easy to schedule.

I have owned Viking appliances before like the stovetop and the double oven in my previous home and now in a different home, my Viking refrigerator is doing great. It keeps everything cold and the frozen food frozen and makes ice. Weve been well pleased. I had an excellent experience with the Viking dealer, too. I do real estate development work and have used the company Ferguson for a lot of things and they do an excellent job. Their guy is very knowledgeable. He can answer all the questions and was very helpful to make sure that we were fully informed on what we need to be informed on. It was good price and he handled everything perfectly. Viking is high quality, top-of-the-line and a great product to invest in. They did the gas cooktop in a good way for a modern look. Through the years, they kept it looking the way I like it. Its of great quality, too. I had a great experience thats why Im buying a Viking again.