Zamoiski at one time was a distributor of Viking appliances and thats how I came to know Viking because I worked at Zamoiski. Its my second Viking. Theyre made well, and theyre reliable. The people who installed it was great and the people that are authorized servicers are fine. Its an expensive toy to have in your house but its good stove to have.

We have had many ranges over time. They only last 10 years at best nowadays. We picked a Viking because its old school. No or very little electronics to break.

We purchased a complete Viking kitchen with two dishwashers. The dishwashers, for the money spent, do not live up to Vikings reputation. The dishes are, for the most part, not clean nor are they dry when the cycle is done. Also, the dishwasher is always wet inside causing it to have a really foul smell. I am sorry to say that I have not referred Viking to friends who were building house and ones who were redoing their kitchen. I am sadly stuck with these worthless dishwashers. Had we only known!!

I love to cook and Ive always loved and wanted a Viking range for many years. We finally decided to get a range and Im very happy with it. Our Viking range is something Ive wanted for many years and it is fantastic. I love that I have six burners, that I have the option of convection and that its gas, since Ive always had electric. The team at the Viking dealer was wonderful and great but I was not impressed with all the demonstrations there. We also got a dishwasher, a refrigerator and a hood. Upon delivery, we had a dented dishwasher, which was not anybodys fault, and they replaced it which was fine.

I’m an architect so I’m familiar with Viking Ranges through my profession. They had a promotion where they’re offering a free dishwasher with the range and that kind of sealed the deal. In terms of the quality of construction and the materials it weighs almost 400 pounds. My only issue was the control knob on the oven. Even though it’s a very sturdy unit the shaft that held that onto the actual control was made out of cast metal. I just thought personally it was a poor choice of materials but they are fixing it under warranty. It’s actually done through Viking and one of their local representatives.When I had the warranty issue I contacted Viking directly in Mississippi and they were responsive and they had the issue resolved in a day. They scheduled something within the day. I’m just currently waiting for the replacement part and then it’s going to be installed. I would recommend Viking Ranges. Its a high end appliance but I think it’s worth the investment.

The Viking range was built in the house that we bought. My wife looks pleased with it, but I have heard her complain that cleaning it is a bit involved.

Purchased a high end Viking Refrigerator in Oct, 2008 for just under $5,000. In August 2015 it stopped cooling due to a Freon leak. Local appliance repair fixed it temporarily by recharging at a cost of $541. Permanent fix required replacing defective Viking parts that were covered by warranty and ordered on Oct 1st. However labor costs of $1,800 plus tax were NOT covered.By Nov. 5 the parts had still not arrived. I contacted Viking customer service and got no satisfaction or assurance, so I wrote the COO of Viking a letter with the facts and expressing my dissatisfaction. It takes over 5 weeks to replace defective parts that are covered by warranty! It costs me $1,800 in labor to replace Vikings defective parts! I received NO response whatsoever from the COO or anybody at Viking. Eventually the parts arrived at the end of November and the refrigerator was repaired on Dec 7 -- OVER 2 MONTHS after the parts were ordered! With that kind of quality and their non-existent service, Ill never buy another Viking product and have recommended the same to every person and appliance seller I know.

Beware of purchasing Viking Appliances!!! We purchased a Viking Range, double oven and beverage from Macon Appliance Store in Franklin, NC and spent almost $18,000 only to find out that Viking only carries a 2 year warranty. We had Blossom Gas come out to inspect our gas and they discovered there was a leak coming from the gas range. We contacted Macon Appliance and a repairman contacted us and set up a service call. It was discovered that the gas range had a gas leak and parts were ordered. On 10/31/19 the serviceman returned with the parts to repair our gas range. It was at this time that he informed us that we owed $670.00 because the 2 yr warranty had expired. Needless to say I was livid as what company sells such expensive appliances with a 2 yr warranty. The appliances were delivered in Aug 2017 but our home was not completed until the later part of September. I have also read other reviews from customers that had the same problem with a gas leak so this is obviously a problem with Viking gas ranges yet your company wants to gauge customers that are paying high prices for these appliances with a warranty that is worth nothing. Even Lowe’s, Home Depot and other companies offer a 5 yr warranty and much better service. I will NEVER purchase another Viking appliance again and will ensure that I let people know about the terrible quality of service that Viking provides. It is a shame that a company like yours takes people for their money. I contacted your customer service to report this only to speak with a representative that was rude. I asked her to have a supervisor contact me and I never received a callback. I am also contacting the BBB to report this matter!

We wanted matching appliances but I didnt want a built-in refrigerator because it was too much money. Viking had the other type of refrigerator and that worked for us. The quality is good and we like it.

We bought a Viking refrigerator 15 years ago. We purchased a new refrigerator to replace one that wasnt working anymore. We had no choice but to buy another Viking because we invested in cabinetry and it’s the only thing that would fit. However, it doesnt fit even if the specs said it would. It was a disappointment. The current model is two inches deeper than the original side by side that fit in the 24-inch cabinet. Viking would not take it back but the appliance company would, but we had looked at other side-by-side models. We would have had to use a stainless and our panel wouldn’t fit. In addition, nobody makes a counter depth refrigerator anymore. Wed have to invest in the columns to do that, and they’re significantly more expensive. We’re stuck with the Viking refrigerator. Also, they gave us a deal and we had gotten a dishwasher for free that came along with the refrigerator. Vikings specs need to be more accurate in terms of calling something counter depth when it’s really not counter depth. The refrigerator freezes things on the top shelf. Then we had a hinge problem. We had people out of here twice to fix the hinges. The door is also extremely heavy and has a metal compartment on the door. And it’s much heavier than the other unit. Although its a great refrigerator, I’m not enamored with Viking products. I also own a second Viking, a 36 inch with a lower freezer, which is still working after 15 years.

I always knew of Viking and I wanted more of a commercial stove. But when I bought from them, the time frame was awful. I ordered in November and I got it in January. There was also an issue with the stove and that was very frustrating. But it got fixed. Then, I had a scratch on it which was right at the surface of the stainless steel ledge. Their person ended up telling me that it was a really common place and it was going to get scratched eventually. So I just told her to forget it, which stinks. But it is what it is and I couldnt wait any longer. I wasnt going to send the range back for a small scratch, but it still shouldnt have been there.Aside from that, Viking did not handle any issues with me. I had to go through the seller, which was frustrating because they just kept saying they were waiting. So because of COVID, it took a while, which I understand. But there was no follow-up whatsoever, so you felt it was a burden calling. Everybody was calling with the same stuff and they were mad about it. I have little children and I didnt have appliances for months. That was so hard and I will never do that again. I love the stove now. Its big and I can cook whatever I want whenever I want because the size is nice. I also like that each burner is the same size. But there was so much trouble that I dont know that I would buy a Viking range again.

We’ve had a Viking range for 12 years. We compared Sub-Zero and Viking when we looked to replace our freezer and refrigerator. Viking was more affordable so we went with them. However, the quality is not the best. Our Sub-Zeros that we replaced were older models and they were built better back then than they are today for both. The temperature is not consistent and some of the settings arent correct. The freezer will go anywhere from 10 degrees above zero to 10 degrees below zero even set on a fairly high setting. It’s wasting a lot of energy. Overall, theyre very nice looking but Im not impressed with the quality, not for the price.

I have been using a Viking range for a month. Its a good quality brand. I like the price too. The salesperson at the appliances store was knowledgeable in general. While its plain, it looks nice.

I purchased our Viking Refrigerator Model DFSB423D 48 side by side in 2005 and have had nothing but problems since 2006. Ice maker stopped working, tray at bottom fills, etc. Ice maker was replaced and its still having problems. After a year of services, Viking has said that the seal is unrepairable. They have offered us 50% off a new unit. So, we will be out of pocket $4800 for a refrigerator we dont even want. They need to replace the unit with no cost to us. There is a lemon law for appliances. How come no one has hired an attorney or started a class action? We are sending our final letter. We will wait for a response and then if the response is unacceptable, we will be hiring an attorney. Join us!

Three years ago we built our dream home and in it we decided to go high end on all the kitchen appliances. Our oven/range and dishwasher were both Viking. In fairness to all reading this...I love my Viking oven/range. I got the 48 version with 6 burners and a griddle and two ovens. The only thing I regret about it is I wish I had gotten a larger griddle rather than two extra gas burners.So, that being said, I could not be more disappointed in our Viking dishwasher. It NEVER washed the dishes well and drying the dishes was also a big disappointment. We paid over $1200.00 for a dishwasher that not only performs absolutely horribly, but also has started to fall apart. Within two years (of course it broke after the first year because it only had a one year warranty) the L.E.D. displays have already lost half of their lights. One of the folding dish holders in the bottom section has already broken. And this is with just my wife and I living at this home, and for the first year it was our second home.I did call the company I bought it from even though it was out of warranty to see if Viking may actually come through and take care of it, but was told that they wouldnt. Elite Appliances in Dallas is who we bought it through. When Elite gave me the name of someone who could come look at it, the trip charge alone was going to be $125.00. When I inquired what he thought the cost to repair the L.E.D. display...well over $400.00.I am in the real estate investment business and have remodeled well over 100 properties. Ive used nearly every major brand you can imagine and the Kenmore Elite series dishwasher that I paid about 1/3 of the cost of the Viking in our previous home was much more efficient. Let me clarify. The Kenmore worked. The Viking doesnt. Avoid them. Overpriced and under performing piece of junk.

I purchased a food truck with a 4-burner center griddle stove. At first I thought what a great deal. I made just looking at the value of the stove alone, not. Its been a nightmare from day one. Two knobs were broken off and cost $175.00 to replace each without installation. When I read the instructions, it said no guarantee unless installed by a certified repairman. The gas grill ignites constantly clicking drives you nutty. This product is way overpriced for my type of business. All I really need is a good old fashion Kenmore or any type non-commercial stove. This is like owning an European auto with services changes out the wazoo.

Ive been trying to get somebody from Viking to help me for about two and a half months now and Im not happy. Within a matter of two days, I had all four drawers of my refrigerator completely break. The top two where I put cheese and ham, cracked all the way across the plastic. The bottom ones are absolutely broken and shattered in pieces. It must be a plastic piece that goes around it that is cracked. And apparently, there is a bolt that goes in the door that stops it from swinging open when I open it, and that broke too. Now, when I open the door, it swings into the double oven and the handles of the double oven have now made dents or scratches on the door of the refrigerator. Right now, I have a towel tied around the double Viking Professional oven handle, my $12,000 refrigerator is completely broken, and I cant even have anybody to come over to my house with this looking like this. No one has gotten back to me. Ferguson has been wonderful and gave me the name of somebody to come out and see what could be done or if it was on a recall list, and that guy that was called wouldnt even come out to the house to look at it. He said there was nothing he could do as Im not under warranty. Im really frustrated. Its ridiculous to pay this kind of money and itd be five years old and all of a sudden it just breaks.I looked up on the internet to see if anybody else was having those problems, and apparently, theres been a lot of people that had the same problem with the drawers cracking and breaking. The top ones where I put ham and cheese in look bad, but I can still use them. However, the ones at the bottom where I put lettuce, vegetables, and tomatoes, I cant even use. Theyre in probably about 10 pieces. I talked to customer service and they told me that there was nothing they could do and that to order me four new drawers, it would be about $1,200. Is there somebody else that I can speak to? Nope. Thats it. I am really pissed. Furthermore, in the very beginning, the girl at customer service wouldnt even talk to me because she said I had not registered. I guess I had to register the products with Viking for any call backs and warranties, and until I did that, she wouldnt even talk to me. So I did that. I had to find the receipt from five years ago when we purchased it, with the purchase number and address. Then I called her back and theres nothing they can do. This was after the approved repairman for Viking wouldnt even come out. I said I didnt understand as the reason that we purchased Viking is we assumed that they would stand behind their product. They said they do, but it does not feel like that for me.

My wife is a good cook and she wanted to make sure that she had something that was good for baking that has a good stovetop on it. We decided to get a Viking range based on its resale value - I know a lot of homeowners who are looking at a kitchen recognize the Viking brand. We bought our unit online and it was delivered after a few days. The range is a great purchase and it is a nice addition to the kitchen. Its really dependable, cooks well, and its overall aesthetic is really pleasing. It has PowerPlus so we could boil water quickly and the griddle works really well as well. The ability to be able to cook two different things in the oven has also been a big plus, especially for Thanksgiving.

I like my Viking refrigerator. It is a little less steep than my old one but I needed it for my kitchen and its good quality. I liked that it was the same brand as the Viking Range that I was buying. That was what I wanted with the refrigerator and it was countertop too. And the air filter that is in there is pretty cool. I worked with a guy from Viking quite often for my business and he was great. He was like a friend and my experience had been good.

The problem that I have is that the ice maker arm doesnt stop the ice tray from overfilling - when you open the door ice falls in the back and the arm drops -making additional ice, this causes the cubes to drop in the back of the freezer. Theres not enough space to remove the fallen ice and it also causes issues closing the door. The refrigerator is very good otherwise. Looks like a built in.

We like Vikings brand and the way it looks in the kitchen. The refrigerator is great. All the controls are on the left side of the door, and its easy to program everything else. Its wide so its easy access in and out. I like the different drawers and the accessibility to the refrigeration part. Plus, you can adjust the temperature and humidity. The wide shelf space also makes it very convenient. Overall, it’s been easy, manageable, and it sits perfectly in our kitchen.

When we redid the kitchen, we did research online and decided to purchase from Viking. We bought a refrigerator as part of a package and all the Viking products just kinda fit our needs. Our experience with them has been very good.

I had a kitchen remodel and they installed the Viking range, and the unit itself was level front to back and side to side. But the cooking surfaces, which include the range top and the ovens, were not level. They dipped down in the front. I only noticed it when I was making Christmas morning breakfast and I was cooking pounds of bacon on the griddle that covers both the burners. All the grease was collecting in the front of the griddle, which is not safe. If I had not been paying attention, it would have overflowed into the front, right into the burner and cause a fire.I called Viking to state that I had this issue, and they sent one of their authorized service people to come out and look at it. The tech guy was by himself and he couldn’t do much. He fiddled around and then he left. I got a phone call a couple of weeks later that said, “Your case has been closed. There is nothing that can be done with your range. I went back to Viking and they were like, “We got a copy of the report and the report states that it’s an installation problem which is not our issue. You need to go back to whoever installed it.” When they came out to look at my range, my contractor was here. He was talking to the service man and said, “Everything is perfect. I followed all the instructions. Everything is laid out the way it’s supposed to be. Nothing is butting up against it.” It went back and forth and finally, I asked for another different authorized service company to come out. Before they came out, Viking called me and said, “This second opinion you’re getting is not covered.” The second service company came out, and they came out with two guys. The older gentleman looked at the range and said, “Your surface isn’t level.” They took care of it and now its level. He gave me my slip and I was like, “How much do I owe you?” He said, “We are charging Viking for this. It is their problem. You’re not paying for this.” Overall the Viking range is a wonderful thing to cook on when everything is okay. Up until recently, I was cooking for a very large family and boys eat a lot of food on a four-burner cooktop. Now I have an eight-burner range so I can cook to my heart’s content and not have to shuffle things around, shove them in the oven or put them in the grill. I got the range and it came with a microwave drawer which is wonderful. The only thing that I did not get was the range hood because they charge you for it and then they charge you for the fan motors separately.

I knew a couple of people who have Viking Ranges and they spoke highly of them. Viking also has a reputation that they stand behind their product and their ranges are very good at heating. However, I had a big issue when I first purchased the stove. I bought it from a store and they shipped it to the wrong place. They said that Viking had some issue then they said someone else had some issue. I was supposed to get it in November but I ended up getting it in January. I finally just called Best Buy and said I’m cancelling the order, then I placed a second order through AJ Madison which delivered it on time.I got the one with six open burners that deliver equivalent heat. So far, the stove has been great but I had two issues before with the stove. First, the oven conked out on me. I called Viking then the warranty people came over, looked at the oven, and fixed the spark igniter that was not working. The second issue was the ventilation hood and for whatever reason, the switch on it stopped working. So, the techs had to come in with a switch part. That took a little longer, though, since they said that they’re usually slow to get parts from Viking. I called them on a Monday and they were supposed to come on a Friday, but they said that they were two weeks out, so I waited a little bit. Both issues have been taken care of and Ive been very pleased with Viking.

Im patient (since 1994) but Im also resigned to a bad product. We bought a 30-inch 4 burner with infrared broiler (VGSC305) way back in 1994. Problems ever since. The oven door will only open 3/4 way. Cannot remove the door according to instructions to locate the problem. The convection fan works sometimes and sometimes it is making an awful racket like it’s hitting metal. The oven igniters have been replaced many times and last only a few years. The spark igniters on the range top keep sparking for long periods of times even when the range is lit. No rhyme or reason for when this occurs. The porcelain on the burner grates and burner cap is flaking off and chipping constantly. Now the bottom heat shield is rusted through and badly warped. Service calls are expensive and the problem is not fixed for long. This piece of junk will be replaced with a Wolff or other brand that is both better designed and has better service and longer warranty.

The purchase and delivery of our Viking took a lot longer than we thought. But once it was installed, we were very happy with it. Theres plenty of compartment size. Its our secondary refrigerator/freezer and when we have guests and parties, it comes in very handy. One of the features I like is that it has a really good ice maker. Also, both the refrigerator and the freezer are very quiet.

I purchased 27 Viking “professional” double wall ovens to replace old GE model in November 2010. I used them successfully to cook Thanksgiving dinner (I dont use an oven very much!). In 2011 around September, I cooked something that gave off a lot of steam and fogged up the analog clock which stopped. Reset it a few days later and it was fine. In January 2012, I roasted some wild mushrooms. The moisture from the mushroom stopped the clock again and I realized at that time it has also stopped the other timing controls. This time the controls stayed broken. I called Viking and I was told the ovens were out of warranty. I called for service and was advised to turn off the circuit breaker which may reset the controls. That didnt work. I called back and the operator was very surprised that Viking didnt “step up” and pay for the repair (they quoted $200 or so to send someone out). I called Viking back to ask again but couldnt reach anyone so I left a message. Then I emailed their customer support. I received a response that they would fix the controls for FREE. But after numerous emails and calls to Karen ** (senior customer support representative: **), I am still waiting. I will never purchase another Viking product! I love my Wolf exhaust fan and my Miele dishwasher and my very old Chambers gas cook top (I will never replace it).

I am hoping (but not optimistic, after reading these reviews) that my Viking dishwasher can be fixed. Model # is VDB301SS. We moved to a new home over the summer & as much as I have loved my new kitchen, I HATE this dishwasher!! Isnt Viking supposed to be top-of-the-line?? This is not cutting the mustard--literally!! I have to SCRUBBB everything before putting it in & once cycle is finished, everything is still very wet. UGHHH! It goes through the motions & makes you think its cleaning, but really isnt. (Kinda like my 10 yr old....) Missing my Whirlpool Gold series. :-(

I bought the beautiful cobalt blue, 2-oven, 8-burner, dual-fuel range in 2018 during our rebuild, after losing our house in the Tubbs Fire of 2017. I love my range, its a real beauty, but I sure wish I could have configured the burners differently. ALL of the most powerful burners are along the front edge of the stove. The medium burners and the smallest burner are on the back, harder to reach even if more commonly used. If only they had put a couple of the most powerful burners (you can never use any of them full-blast, they are way too powerful) in the back and put the less powerful ones upfront that you would use every day! Why put the smallest burner, for gently melting or sautéing something, way in the back where its hard to reach and keep an eye on? Ugh!

My Viking Refrigerator has been great. I got it from Best Buy and Ive had it for several months now. I like its size and capacity. I called Viking weeks ago to tell them that my fridge is making a noise. They referred me to a local dealer and I left a message but they never called me back. Other than that, my experience has been excellent and I would recommend this appliance.

My wife and I perceived the Viking refrigerator as high quality just by certification. We like the look of it as well as the configuration with the door freezer and double open top. We also wanted to get a matching set for we did a remodeling in our kitchen. So far, we really like it but theres one thing that kind of drives me crazy, and its in the minor side. On the freezer, when you open that the big drawer down below, it has an ice maker, and you pull it out. The way the ice is dumped it into the tray and it builds up, about every fourth time, it pushes the ice behind and comes on the floor. But if I open it slowly, reach back, and try to move the ice, it doesnt happen. But sometimes, I forget.The other thing that weve experienced, and I dont know that its the refrigerators fault, is that if our power goes out or trips, then the power comes back on again, the refrigerator doesnt automatically come back on. That could be bad and we initially had a problem when we first got the refrigerator. Aside from that, sometimes we spend a couple of weeks away from the house. Were trying to figure out if theres a way I could get a beeper on my panel or something that would tell me that the fridge is off. But I want it to just automatically cycle back on when the power comes back on.Also, I wish they can come up with something a little better and easier to remove than that plastic coating that they put on it to protect it during transportation. Its really a great idea to have that protective plastic but it is a royal pain to remove it for installations. Other than that, I feel like we got good value on the Viking refrigerator, so Im pretty happy.

Given the quality and the value of the house and other appliances that were in it, it just figured that the house required the very best appliances. So, we got our refrigerator from Viking. Its good, without a doubt very consistent with the temperature and very spacious. However, there was frustration at the beginning because there was a bit of damage with the refrigerator from a delivery perspective, but they repaired it.

The fridge experienced two problems after only six years of use that cost over $2090 in repairs. The dishwasher only washes pre cleaned and washed dishes. In other words all it does is disinfect... There are better and less expensive ways!!! And if one has a complaint the standard answer is the lack of FINISH products. Is this real or some kind of scam!!!

Ive heard of Viking and seen appliances in different houses. I started researching and found them on internet and its supposed to be a good and reliable brand. I thought I was buying a good product getting their refrigerator, and so far, it has been working okay. It would be nice to have a water dispenser on it and if the icemaker was a bit faster.

My husband did all the research then we went to an excellent Viking dealer in Connecticut. They delivered when they were supposed to, the products were fine, and the prices were right. We bought an entire kitchen, including a Viking stove and a microwave. The quality of the range is excellent and I love the five burners and the convection. Were very happy with Viking.

Viking is a good brand. Its made in the USA and we like the look and size of their refrigerators. Ours is working great so far. The temperature control is nice and the doors open and close easily. Its like a French door refrigerator, but they dont hit each other. My sister has a Sub-Zero but its doors would hit each other if they didnt close them the right way. As with ours, the doors seem to be pretty seamless, which is good. However, the freezer in our fridge is like a pull out drawer and if I pull the freezer from one side, it gets off the track a little bit. Sometimes I have to straighten it out and push it back in, which is a little weird. Also, it would be cool if there was a water dispenser inside the fridge, though Im sure Viking has that on some of their high-end refrigerators. As for the Viking dealer, their team was on-time and they answered all my questions. They were absolutely friendly and respectful as well. It was an easy experience overall.

I have a 36 Viking refrigerator with the freezer on the bottom. Generally it does what its supposed to do -- keep food cold. But its rather noisy. I can hear it running in the next room. The refrigerator door has an annoying tendency stay open; it has to be closed with a deliberate push or it will swing wide and bang into an adjacent wall. I assumed it would be a simple adjustment to rebalance the door so that it would close with a slight nudge as most refrigerator doors do, but a Viking repairman said there was nothing he could do to correct the problem. The ice maker has also been troublesome. There is a thin metal bar that senses when the ice cube bin is full and shuts the ice maker off. The same bar also acts as a manually operated switch to turn the ice maker back on when more ice cubes are needed. However, the bar is rather flimsy and has a tendency to come loose from its socket, with the result that the ice maker runs continuously churning out buckets of ice cubes with no way to stop it (echoes of The Sorcerers Apprentice) other than by turning off the water supply -- not very well engineered.

I was choosing between a Wolf or a Viking and at that time, Viking was having a rebate so I went with them. I like that it was made in America and have the stickers on it but the quality is horrible. On Thanksgiving day, it caught on fire. The conduction oven doesnt work and the regulator for the gas has had to be adjusted three times. The product is a total lemon. Im working with the supplier who says hes working on my behalf with Viking and I am going to go to every review site I can find and post if they dont do something to remedy this $5,000 stove that I invested in. Prior to when I first built my house, I bought good appliances and I was hoping that this Viking would be even better and this would be the last range that I would have to purchase, being of the quality. But every time I bake, it rattles the vent or fan but theyve tried taping it.My husband and I are so disappointed. We made this decision together. I cook all the time and it doesnt even completely work. It caught on fire because they didnt connect it to the gas thing properly. It wasnt a plumbers fault. They didnt make the stove correctly so I am upset. Its documented through the repair person including the type of visits. I even had a plumber come and look at it separately from the repair person. Even the repair person said Viking is not very good at standing by their equipment once we get it. And thats from the person whos selling it in his store. Unfortunately, Im all the way in Hawaii so I realize they dont want to pay shipping. I had a KitchenAid prior to this and I didnt want an electronic motherboard. That was another big decision maker, cause its very humid in Hawaii. In Vikng, the knobs are on the front so I felt its a better investment cause in the long run the motherboards breakdown. Also, theyve had to move the range in and out and its gotten scratched, not because of anything Ive done. The racks are now uneven inside of it because the repair guy has had to take them in and out so many times. My husbands tried fixing it himself but the only thing thing that works properly are the burners on the top and thats it. Everything else is wrong. Ive had to call Viking when it first caught on fire. Its still under warranty but it is only good for so far. And in the first three months, this thing has had four repairs and thats not right. They should try to work with me and replace it. But theres been no contact and no accountability.

My Viking refrigerator was part of the house that I bought, and so far its great. Its got modular shelving which I like. The icemaker in the fridge needed to be dialed in but it’s covered under warranty so that was fine.

We just moved into a new house with a Viking refrigerator. This model has a pull-out freezer drawer on the bottom and today, when my daughter had a friend over, they opened the door to the refrigerator while the freezer drawer was ajar and the unit was so top and front heavy that it fell forward, nearly crushing both girls. Luckily, we have a kitchen island that is about 2 feet from the fridge that stopped its free fall. We only lost most of the contents of the refrigerator and spent an hour cleaning up broken glass and spilled food instead of rushing to the ER or calling 911. This isnt the first problem weve had with this fridge despite the fact that weve only had it for about a month. The freezer leaks almost constantly into an overflowing drip tray and is ruining the hardwood floor beneath it. After todays incident, I went to the basement to discover that water was pouring from the ceiling light fixture directly beneath the fridge. Ill be replacing this unit ASAP as Im afraid to let my children open the door by themselves.

I had a problem with my door. I was given Absolute Parts Repair as the service agent. I have ZERO complaints about them (especially Brandi ** who was an absolute delight to work with!!) BUT I have 2 complaints about Viking Parts Service. It took more than ONE MONTH to get the new door to fix my brand new stove. I finally called directly and talked to a gentleman who said my part should ship in 2 business days. IT DID NOT, in fact there was no part but rather the next time I called Viking Parts directly, I was told that they were manufacturing a whole new door. The second experience was good with Melody **. She kept me up to date and watched my order but honestly ONE PLUS MONTH for a part?? Luckily my kids have moved out but to not have an oven for more than one month is not acceptable as far as I am concerned.

Bought the built in refrigerator and freezer. Freezer ice maker kept failing. Had five different people come look at it. No one fixed it each time. I would call back and they would not have any records of the repairs. The freezer door wont close completely leaving ice build up on the inside. Their solution is to push at the top of the door. The hinge is leaning. Their solution... There is no fix, we cant make that hinge any longer. The refridge is freezing things so had another company come out. They said needed some new compressor. Took everything apart (six months later after they got the parts) and turns out the leak is in the wall of the unit, so it is not repairable. Have to pay 3000 to get a new unit. Now I have a new unit... But cannot find anyone to install it. It is not a slide, the old one out kind of install. Would not recommend Viking to anyone.

We special ordered our Viking range in white on May 13, 2017 and were told it would be 6-8 weeks for delivery. Our range was delivered August 5th with no explanation of the delay. When our range was removed from its pallet and packing material removed, we discovered the door and lower cover panel were both dented. Our selling dealer quickly noted the damage, but installed the range with the promise to have both pieces replaced. It is now November 10th and we are finally scheduled to have the damaged pieces replaced on 11/18. We are patient people, but the delay in the original delivery date and the long wait for replacement parts seems unreasonable. No reason was ever given for either delay and that makes our experience with Viking only satisfactory. We were fortunate that the operation of our range was not compromised and have been using it since delivery in August. It performs flawlessly and does meet our cooking needs. However, the center burner doesnt seem to work correctly (it never goes to high) but we are hopeful that when the service tech comes to replace the dented pieces, he/she can make a simple adjustment. My husband and I do wish that there was direct communication from Viking beginning at the original order date. To date, we have never heard directly from Viking until this. Knowing the status of our order would have been much appreciated, given the substantial cost of our Viking.

A friend of ours recommended Viking Refrigerators and my husband looked at everything online and read the reviews. We purchased everything online and it went well. Everything was like how they told us. Plus, everything was here on time. The refrigerator had a lot of space, which was the one thing I was looking for. Plus, the separations are perfect. I’m really happy with what I got.

These appliances cost us a lot of money… But the worst part is they cost us thousands in repairs. The 48 inch frig leaked and ruined my floors and walls and the stove has caught on fire and we have also replaced several parts. You cant get service on them and there is no customer service. Dont buy or even get one of these for free. They are awful!

VIKING 30w ALL GAS RANGE 4 BURNERS CONVECTION MANUAL CLEAN OVEN: Purchased NEW in 2007. Initial cost: $3,480. To date, have spent $868.05 in repairs, and it is still a faulty stove. When using the oven (baking) the knobs that control the range become so HOT you cannot touch them. They do not get warm, they get HOT... so hot you jerk your hand away. Weve had the authorized technician out multiple times to troubleshoot and replace burnt/melted parts. The DSI Unit has been replaced twice. The therm and board have been replace at least once. We have notified VIKING, and their response has been less than stellar. The current board/DSI does not melt and die, rather it just quits working: the oven shuts itself off and wont work until it has cooled down. Needless to say, this is POOR POOR POOR. I will likely never be able to recommend any Viking product.

I owned a Viking Range in a prior home for about 10 years. I love the range! The quality of range is good. The team at the Viking dealer has also been really good.

Viking was what the builder was providing as appliances, so we went ahead and bought the Viking fridge to match. The installers didn’t put the basket straight in the freezer so I had to figure that out. I had to go to one of the other houses and look at their fridge to see how to do it. The builder also gave me the wrong fridge. It’s the one with the water feature inside. They gave me an upgrade but we liked to have cold water coming out of our fridge, so that’s the only thing we miss. Other than that it’s been great. I love the freezer in the bottom and the double door where I could put big stuff in. That’s what Ive always wanted. Plus the crisper is really good. Its a very reliable product.

Ive known about Viking for years but its always been out of my price range. I was able to find a good deal at Pauls Appliances in Newark so I went for it because it is the best for sure. The dealers there were just great. They were very helpful and was telling me all the great things about Viking, so I chose it. They were very knowledgeable about Viking. I love my refrigerator. I like it when you open the doors, the lights come on slowly. And I also like that it has a separate door that I can program for like wine or something else. It is great and I ever move, I am taking it with me.

We moved into a new house and wanted to get a new cooking range. We bought one from Viking, which is our second Viking range, and its all gas. Its the smallest of the 500 series and 30 inches in size. I like the way it works for the most part and the fact that it doesn’t have a lot of electronics on the front. The soft-closed door and the roller-bearing shelves are nice, too. The quality of our new range is pretty good. However, we’ve had two real and serious issues in the last six weeks that we’ve owned it. The first problem was that the cooling fan had a bad bearing. It was making a total racket and it was an issue right out of the box. But Kimball Electronics, one of Vikings factory authorized dealers, was able to replace the cooling fan. The second issue was that the oven would not light and it was very temperamental about getting the spark for the oven. But Kimball Electronics fixed that this week by putting in a new orifice where the gas comes into the oven and adjusting the air so the spark could ignite without spreading gas all over the kitchen. Kimbal Electroniics have been great and so far, we have been very pleased with Viking. We have been for many years and with our new range. We got the dishwasher special with that as well and the dishwasher has been good, too.

We just finished remodeling our kitchen and we were looking at refrigerators. We happened to come across Viking in an appliance store. We purchased our other appliances through a distributor in Portland, and the dealer didnt happen to carry that particular refrigerator. But when we asked if they could get it, they said yes, and thats how we did it.We wanted some simplification. We liked the handles that were on the refrigerator and the way it was constructed on the inside as it looked well-finished. We also like the fact that the doors were not so thick as the other refrigerators we were looking at. It was that or the KitchenAid. The first refrigerator that they installed did not work. It wouldnt cool. They brought a service person out to look at it, but he couldnt figure out what was going on, so they got us another one. That was okay with us, though, because we happened to be gone for vacation that week, and the person who was installing the refrigerator took care of it and it worked out. At this point, were very satisfied with our Viking refrigerator.

My house already had a couple of other Viking things. I was matching them, and I purchased a Viking refrigerator. I love it. Viking is known for the ovens, which are stainless steel and really sturdy. It can take a beating whereas I gotta be a little more careful with the fridge. I have three kids and if you have a kid, they should come with a handy man. These kids slam up around and they pull on doors too hard, and break stuff left and right. Stuff should really take a beating and be able to take a beating. We got the fridge four years ago. So its a good product.My Viking fridge looks great, and it matches. So, overall, it gives value to the kitchen in the house. I am happy with the purchase. Its not expensive, which is why Im glad. I dont mind paying more, if you call them and theyre really responsive like they were when something happened to it. An internal fan conked out, I called the retailers but they were not too helpful. When I called Viking, they were really helpful. So, if there will be an issue again, I would call Viking direct.

I got a Viking range, dishwasher and a smaller baking oven. The dealer was knowledgeable and my experience in dealing with him was good. The range has a griddle in the middle which is a high polished stainless look and I liked that. It is super easy to clean and it looks brand spanking new, spotless and shiny after I clean it. I also like how underneath where the burners are, its like a black enamel, so its easy to hide whenever its not so clean. Also, I like the quality of Viking a lot and so far, I’ve been happy with all the Viking products that I have.

We werent die-hard Viking fans but we fell in love with an orange stove that we walked by. It feels quality and I love it with one stove to the next. Also, I have these rolling racks in the oven and that’s an improvement. Viking gave us a tremendous deal but the stove was a lemon. It must have been fixed five to 10 times and it couldn’t stay fixed. But Viking was nice enough to replace it without us asking for it. The replacement has been great but the circumference of the circle is a little hot. It’s always cooking on the outside of my pots. I wish the range had a smaller circle. Other than that, Viking proved that customer experience matters and I tell everybody how good they were.

I always knew about Viking from reputation. We purchased homes in the past and my brother is also a chef so hes used to the Viking products and higher end appliances. I was in San Francisco and our home builder had Viking as all of our appliances. I have my whole kitchen, as well as the dishwasher, the refrigerator, the stove, the microwave, and the oven with the Viking line.The refrigerator is great and I like the look of the French double doors. Ive had the refrigerator for two months but its not working at its optimal level. The ice maker doesnt work. But it was a good experience when I called Viking about it. They were able to set me up with a local provider. However, the local provider just came out a week ago. And it had taken them almost two weeks to come out to fix it. And they still had to order a part and its gonna take a little bit longer so I had to go to Starbucks to get ice.

We had run our course with other good, run-of-the-mill brands. One was a side-by-side and my wife liked it because it was a counter-depth but it didn’t have enough fridge space and had too much freezer space. It was a Samsung that had four doors and a three-zone in it. They were good on their warranty but we had nothing but problems with it. Then I had to wait six weeks to get a check from them. So I said, Nevermore. I’ve seen Viking Refrigerators in homes. They had built-in units in nice, fancy custom kitchens and I knew of their reputation like a Sub-Zero. Plus, I liked the simplicity, the build and the feel of the Viking refrigerator. That was what I set out to buy in the first place. We had a very good experience with the Viking dealer and we were well-served by the individual who sold the appliance to us. The one we got has a French door and the bottom drawer. It was the only model that was standalone and the rest of them were for custom kitchens. Its top-shelf and I’m very pleased with its quality. I like the feeling I get when I open up the door then the LED lights illuminate the inside and just slowly fade. It’s very pleasant to operate and it has lived up to all the expectations I’ve had of it.

I just moved in my condo and my Viking range was in the condo when I bought it. Ive only had it a couple of months and it has been fine. Its a high quality product. I had a Wolf range in the past, and its about the same quality. Its good.

Purchased in 1976. Arrived with defective igniters that the company would not address; but fortunately a service person was kind enough to change out for free. He cared more about their reputation than Viking. This is WAY overpriced and rated for what it is. The oven temperature has always been off and there seems no way to calibrate it. It is a pain to clean and maintain. I would never buy one of these again.

I built a custom home in 2008 and chose to install an all-Viking kitchen, based on their supposedly superior professional performance, quality and reputation. Specifically, I purchased a 6-burner range with a grill and griddle, double oven, double door ref, wine cooler, microwave, dishwasher and food warming drawers! Within the first month, the drawers in my refrigerator both cracked because the door trays hit them every time they are opened and closed. Then the top shelf and the vegetable drawer froze all of my food! The door to my wine cooler keeps flying open and the dishwasher was serviced several times because it started to smell like a wet dog. The repairmen (several came and couldnt fix the thing) said that it was because the hose kinks trapping food and causing it to ferment. So appetizing! Currently, my dishwasher has been out of service for six months and counting because the authorized Viking servicer cant seem to get the part from the factory because its been discontinued! (My GE dishwasher lasted over 26 years and I could always get parts!). Finally, my Viking microwave broke twice in the first four years! All of this inconvenience and frustration just to have friends come over and admire the Viking Professional logo on all of my appliances, at least until I tell them that Viking has the worst-designed appliances ever made and the quality control department should be standing in some unemployment line somewhere for bilking customers out of their hard-earned money! Dont be a victim! Do not buy Viking!

There were a couple of things that went bad and we called Viking. They came and fixed it. One thing was the installation. When the tech put the microwave in, there were some side pieces that they had to fit in. They didn’t put it in and we had to complain a lot.

We had a tricky experience with Viking and we are still hoping for help. The builder, whom we bought the home from, selected Viking appliances. It is a brand new beautiful home but our refrigerator just freezes all the food. It is not consistently cooling in a way that a high-quality refrigerator should. It is brand new so we are miserable and it has been a terrible experience. The refrigerator is vital because we had to throw out groceries through the holidays. We’ve lost food and have lost much money. On the other hand, the range is fine but it’s not something I can really grieve about.The Viking dealer gave us a number for a local person to come look at it. The first person never called us back so we called Viking back. They assigned a second person and the second person came out and told us that they do not know what was wrong. He also told us that Viking told them that they should counsel customers to keep all the things to the front of the refrigerator. It was ridiculous. It was so bad and negative and we were really frustrated because we did not even know. We are not difficult customers on any level and so we’re so sad because this is the first time we bought a brand new home with new appliances and we have not been able to get a resolution. I have been calling Viking probably under 10 times and I’ve called the local repair people a few times as well but nobody came up with a solution. Viking told us to listen to whatever the repair people say. Also, to wait and do it and see what happens. No one really seems to care. We got a lemon and Viking isn’t owning up to it yet. We’re just sitting, waiting, and throwing away food that it’s horrible.

Ive built a few houses myself and somewhat custom kitchens in them, and Ive known about Viking Ranges for years. I always liked the Viking product and the experience purchasing online was very good. Before I shopped, I went on the website and navigated through it, looking at what features they had and what I was interested in with respect to packages that were available. I bought the package which includes the refrigerator, a range, a dishwasher and an icemaker. After that, I was directed towards where I purchased. The supplier did a very good job of walking me through my options and my rebate options, which was something I hadn’t thought of, and it saved me some good money. Im putting a new kitchen in and the range is not up and running yet, but I have plugged it in. I love the LED lights that are displayed on the front, so that was really cool. I have a Wolfe upstairs in my kitchen and it doesn’t have the features this one has.

The rep from Viking fixed the lights that we had on the front of the oven by messing with some of the wiring. However, the convection engine was running really fast but he wasn’t quite sure what they needed. So, he went to find out what was going on and should get back with us but I have not heard back from him. We need it fixed.

Awesome range - very efficient and easy to use burners that regulate heat very well. Having a professional-series product also unfortunately means that I now want to upgrade everything. Would recommend this range for everyone looking to add a level of sophistication to either their existing kitchen or building brand new. Great warranty as well (that we have never used).

We saw Viking at the Hahn Appliance store and my wife specifically liked the style and look of it. The one we bought was the 48-inch and it had the ice and water in the door, and we had a small fire inside the freezer door because the wires melted together. We stood toe-to-toe with Viking ‘cause they just wanted to replace the part. I said to them that the freezer caught on fire so they should replace the refrigerator and they did. They were easy to work with. We got a new one replaced about a month ago but it does not have the water and ice in the door. Other than that, we’re very pleased with it.

I saw the Viking range in the store and I liked the look of it. When I bought it, the dealer had good service and turnaround time. So far, it seems to be a very good product.

Ive been holding off giving this review because I was hoping our problem with Viking is going to be resolved sooner than what we are experiencing. We have now occupied our home for almost 2 years and the warranty on these appliances will soon expire. Our builder installed the 7 series built in side by side refrigerator and freezer into our newly built home. The fridge started acting up 3 months into closing. It started with it not cooling, then the water dispenser not working. The freezer also quit working. Viking kept sending their contract maintenance and he kept ordering parts and installing them with the appliances still not working. There are so many dents inside this fridge it doesnt even look brand new anymore. Its preposterous for a supposedly a high end appliance in a brand new home over $500K. Ive had better appliances supposedly from lower end brands that performed way better than these Viking freezer and fridge. Finally this month, they replaced the refrigerator after having us go through unsafe food storage because the appliances werent working properly for months. Now the replacement fridge is convoluted with the freezer. The top part of the fridge is sticking out and the lower end of the fridge is pushed further than the freezer. Both appliances arent aligned properly. Its disgusting how a home of this value would have appliances installed so poorly. The installers even admitted that Viking should have replaced both appliances because the freezer is an older model. After the installers left, the freezer quit making ice again. We called Viking and of course, they will once again send the maintenance person who had been trying to fix these issues. DO NOT get a Viking fridge and freezer! Its absolutely disgusting how the customer service dealt with this problem without resolution until now. They should have replaced these appliances right away. I could purchase a pre-owned vehicle of the same price that would run better than these appliances.

Viking is a brand name thats been known for quite some time. We did a fair amount of research and, in my personal opinion, Viking is overpriced fairly significantly. But beyond that, the simplicity of it was important and there arent a lot of electronics involved although one major flaw is having no timer. Our Viking range is not very big but its certainly well-made, well-constructed and very durable. My wife does a lot of baking and she is getting used to the stove. There were some spills on it and we tried to clean them up. We got the manual out and read it. It said to put a wet towel down for a period of time, but that doesnt work at all. It said not to scrub it with abrasive scrubbers and so were trying to figure out how to keep it spotless as we can. I paid to have the range installed and had it all prepared for the installers. I had cut the countertop, vacuumed everything out, and removed the old stove so they had a pretty easy job. One thing I dont understand is Vikings concept of forcing people to buy a stove with a washer. We wanted a stove and we didnt need or want a dishwasher, but that was part of the deal. It was a deal-breaker for me, but my wife was pretty much convinced thats the stove that she wanted. It doesnt make any sense to force somebody to get a washer and I would have rather taken the cost of the dishwasher off the stove and felt much better about that.

Viking double oven ved0207css - I am writing this review in search of a remedy. In hopes to be able to amend my experience to 5 stars! Residential estate has all Viking Professional appliances down to four fridges, range, oven etc. All other appliances work fantastic! This leads me to a double oven that has been causing some issues. The lower oven will not heat up. The fan will command on when it is turned on but will not do anything else. Not sure where to start. Please help Viking. I can explain in more depth if needed. Thank you in advance for your Time. Lets make it 5 stars soon.

My old range was dead and I was looking at Wolf or Sub-Zero. Vikings price was right and availability were why we went with them. I had talked to the dealer about a couple of other things and they really strongly suggested the range. It made sense, and I’m happy with what we got. I really love it but the door doesn’t quite close. I needed to call and figure out how to fix that, but COVID screwed up everything. Other than that, it bakes well and the burners work well. Im thoroughly satisfied with the experience.

10 years ago we did a remodel of our kitchen and game room after saving up for eight years to pay for it. I convinced my wife to purchase the Viking refrigerator over the Sub Zero which she really wanted. She had purchased a Viking range at our old house which she loved and we moved it to our new home. After it and the new refrigerator were installed I felt that it was perfect and I was proud of the fact that we were able to afford such a nice kitchen. Well soon after we had problems that everyone here has had and more. I have been holding back from blasting Viking on the net for a while. Tonight we came home to see water stains in our game room ceiling, coming from the kitchen upstairs right under the fridge. I followed the water line through the drop ceiling up under the fridge. All good, no water or leaks from the line or connection. Then I notice that the drip pan is MELTED completely and is stuck to the floor like TAR. So if you are reading this and you had over heating/thermostat and coolant leaks and ice buildups and gasket replacements and hinge recalls and numerous service calls. YOU better check your drip pan. Did I mention that I work for a moving company and bash Vikings name everywhere I can. Imagine moving furniture for 8 years to pay for this.

My brother-in-law used to work for Miele and he was always thinking of it. But some of the restaurants that he worked in had Viking Ranges and I’ve always heard that Viking was a good product. I’ve always wanted one and since my husband is a gourmet chef, I bought it for him as a gift for this new house that we just remodeled on the lake. The range is at our vacation home and we don’t get out there as much as wed like, so I’ve only used it three times but I am in love with it. It’s nice and it’s a heavy-duty well-made product. Our contractor had it installed, and it was hands-off. The installers came and put it in. We fired it up when we came out the next time and everything worked great.

Viking 6-burner Gas Range - Viking authorized repairman has been out twice for my 6-year-old Viking, each time to replace all ignitors and the seal around the door glass. This is extremely expensive and unbelievable that a commercial range cannot take a daily 20-minute usage of the broiler without wearing out in 3 years time. The excuse I was given was that most people dont broil and their stoves last much longer; and that they mostly go out to dinner. What kind of bologna is this? I wouldnt mind repairing it every 3 years because it really does cook food very well when it is working, but the last time I had it repaired, which was a week ago, it cost me about $800 and I expect it will be even higher in the next 3 years! Isnt there a way for all of us to do a class action lawsuit against Viking? Please let me know if this is in the works because there are so many of us with the same story.

Worst oven ever!!! Do not purchase. Had it for 1.5 yr 5 times repairman was here. Oven does not cook even. Top rack it cooked bottom rack food was raw. Viking refuses to take responsibility for their product and will not cover repair costs.

We happened to get a very good deal on the Viking range that we saw. The quality is good. But we had a problem with the thermostat. It wasnt keeping temperature. So we had to have it replaced recently and well see if that will resolve the problem. Other than that, we had a very good experience with the team at the Viking dealer. We bought appliances from them before. They were knowledgeable, low pressure, and local.

We love Viking and weve always wanted one due to their reputation. Weve had two ranges thus far, one in Sag Harbor thats 10 years old and one bought more recently in Michigan. Our Viking ranges cook well and thus far, the grill on top has been our favorite feature. Its convenient in the wintertime when we can use it instead of going outside.

I went to a number of home shows when I was trying to build a house and talked to a Viking Refrigerators rep and a dealer. I went to about five more home shows and saw the same guys. I decided to make the purchase and so far theyre okay. However, it is not cold all the way. Sometimes the freezer ices up a bit. And then I had to make sure that ice is not stuck in the ice maker because ice won’t come out. The ref is great, but it’s having twerks. I reached out to Viking Refrigerators but they wanted me to register everything first and then call back. Also, the dealer was just all about the sale and after that, he kept having a follow-up and a follow-up. I wouldn’t use that dealer again. I’m still satisfied with my overall experience with Viking Refrigerators. Others would just have to make sure they get the right dealer and a Viking Refrigerators certified installer. That’s important.

Back in 2013, I was going to do a remodel to my house kitchens with a centerpiece. It was gonna be open to all of the appliances and we’re going to be in view in the open area. I was looking for a bit more than the GEs but there’s quite a few to choose from and Viking was close. The Viking range is excellent. It’s the leader of the pack and we’re so happy with it. The burners can be quickly assembled for cleaning purposes and I like their layout. The range is very serviceable, very durable, and the oven is fantastic. The racks in the oven are extremely easy to move and work with, very heavy and it gives me a lot of confidence working with them. The stove has a dent in the back for the heat to come out and that creates a primary heat in the backslash. I don’t think there’s another stove out there that would beat Viking but they’ve got to get rid of the heat somewhere. There was absolutely no service calls on the range. It’s been perfect and it’s amazing.

A friend of ours referred Viking Ranges to us, and it’s probably the best product and we like it. It was easy enough to use. The filter on the fridge isn’t working properly and I hear a buzzing sound every now and then. I called Viking to let them know and I also replaced the filter, but I still hear that buzzing sound, so I don’t know if that’s an issue that they have. Still, Viking is good.

I liked the product of Viking Refrigerators and some of the features that it had on it. So, I got a Viking refrigerator and I like the space. But the ice maker didn’t work and it didnt make ice at all from the get-go with the first fridge that I got, so they replaced the fridge. But now Im having issues too with the ice maker on the second fridge. Ive had this fridge for a month before it started knocking. When I dealt with the representatives to try to get the ice maker issue resolved with both fridges, they were great and they’ve been on top of the issue. The technicians showed up and replaced the ice maker five times on the first fridge, before they replaced the fridge. Theyre now in the process of fixing the the second fridge and theyre gonna come out on Friday and replace the ice maker. Viking Refrigerators seemed to be great, but as for their product, I have to see what the outcome is gonna be regarding the issue with the ice maker.

The refrigerator is stainless steel. It fits in the space. It keeps things cold and it makes ice. When I had a lower shelf that was unglued, Viking sent somebody out under warranty to replace the shelf and its been fine. The technician was responsive. He was on time and he got the problem fixed right away.

My friends recommend a Viking range. We went to the Pacific Sale and checked out the quality. We liked it so we decided to purchase it. At that time, they were on promotion and the price was good. We like the appliance.

On my second Viking electric induction oven, with the same problem as the first that it does not reach required temp. When preheating to just 300 degrees, it can take as long as 1 hour. Stay away from Viking!

The quality of the service from Viking is pretty good and their reps have been great. On the very top of the refrigerator door where you put the butter, it has these little flimsy plastic doors that hang over. When you shut the refrigerator, the plastic doors open and the butter comes out. Viking could make those a little bit more stationary or stick more. I also had to have someone come because the ice maker wasnt working. But the problem was they could only come and service our house on Tuesdays and Thursdays but wed be at work. So its hard to have someone come out to service the ice maker. They were great about getting to send someone out but I had to cancel it because I thought I was going to be able to have someone here. I cant have someone here all day and then theyll call and give me a two-hour window that day.

I like the aesthetics of the Viking Range and the way it fits in the kitchen. It’s also decent quality. There are higher-end ones but I’m not one that’s gonna spend that kind of money, and even this is overkill. But this would be a better choice. Also, at the time that we bought it, there was a rebate on the range with the hood so that also persuaded us a bit.

A Viking range was in my home when we bought it. But that one was a demo in the store and when they installed it, they messed it up and burned up some of the wiring. I had trouble with it from the get-go, so it was replaced by Viking. Replacing it was a long, drawn-out process. But finally, after them trying to find the appropriate fix for the existing range, they said, “We’re done. We’re gonna replace it, no charge.” I like the new range and the grill is so pretty. The original one I had was so heavy. I’m a senior, and just picking up the grates was terrible. This new range I got is much easier to clean. They’ve broken it down, even the griddle and the parts that would have to be taken out, and cleaned are much lighter. They did a much better job on the newer models.

I paid for a professional install from Ben Franklin Plumbing literally 2 days before my daughters first communion. That morning I had emergency oral surgery. I came home, oven was installed and working well. I asked Ben Franklin guy why the door were not aligned, handles not perfectly aligned, right door sticking out a bit. I asked 2 of my neighbors that were quite handy if they could adjust them both. Smart enough to say that would violate warranty.

Less than a year ago, when we needed a new refrigerator, we were talked into buying a new Viking (as opposed to a Sub Zero that served us so well after many years). Worked fine for the first 8 months or so but 3 weeks ago we realized that our freezer temperature (and then the refrigerator itself) was going up. It got up to almost 70 degrees. We quickly put in a call to dealer who sold and installed our refrigerator. They could not get to us for 3 days because of the Memorial Day week-end. We took everything out of the freezer and refrigerator and took them downstairs to a little portable unit.The service tech called us back the next day and told us to turn off the refrigerator/freezer and leave the doors open for 24 hours. The unit started working the next day so we put everything back in it. The service tech came and told us to keep things away from the vents and that would probably do it. Refrigerator/freezer worked for another 5 days and then it bombed out again. Once again we removed everything and brought it to the small unit downstairs. Once again, it took 3 days to get the service tech back. He put in new control boards and said everything was fine. And again, with great optimism, we moved everything back into the unit.Last night, while making dinner, the upper vent in the refrigerator started making a loud noise. I immediately grabbed my phone and took a video. The freezer temp was already at 16 degrees and going up. Guess what we did? We again moved everything out! We called the service tech right away and sent him the video. He will be here in 3 days. Obviously we are extremely discouraged about this $10,000 unit. And I am extremely tired of running to the little unit downstairs everytime I need something. Give us back our Sub-Zero!!!

Their team was very good. But the refrigerator broke within a few months of installing it. The ice maker went out on it and I some trouble adjusting the doors. Theres not enough throw in the adjustment screws to be able to get the doors to sit perfectly square. When I talked to the folks about it on the Viking helpline, we did everything they said. Its just outside of the adjustment cycle of the screw so, its a little bit crooked. So, I had to have some warranty work done to it and they were pretty quick on the warranty stuff. I was happy with that. Other than that, its a good looking refrigerator.

I got my Viking package at Best Buy when they had a Buy three things and get one for free promo. I got an oven, a cooktop, refrigerator and a dishwasher. The French-Door oven is the best Ive ever had. Its unbeatable and the ease of use is incredible. The stove top and the refrigerator are also fabulous. The refrigeration is perfect. Im very picky about ice makers but the one I have is great. It makes sufficient amount of ice and the ice is hard and lasts forever. But I cant stand the dishwasher and I want to upgrade it. Its a piece of garbage and I cant believe Viking would even put their name on it. Its been a huge disappointment, phasing me out of plastic. I called an issue on the dishwasher and the reps were very helpful. Apart from that, the refrigerator, the oven and the cooktop are great and I love them.

I have bought Viking appliances for my past two kitchen renovations and I have to say I am disappointed in the quality of my latest Viking range; especially when I compare it to same Viking range we had before. The latest range makes a loud bang sound whenever we turn the oven on and it is heating up. It sounds almost like a small explosion and when it first happened, my wife and I thought something seriously happened with the oven and that it was faulty. We had a Viking technician come out to look at it and he informed us that it is becoming increasingly common with Viking ranges and that there is nothing much we can do about it.I have to say that paying a huge premium on an appliance and being told that there is little we can do about it is not a very satisfying answer. It is also embarrassing whenever we have company over and they hear the bang go off with our oven and are surprised to learn that is something we put up with every day especially after spending so much money on a high-end item. I am not exactly sure what can ever be done about this but I must say that if or when we renovate our next kitchen, I cannot say that Viking will be high on my list as appliances to purchase.

UPDATED 12/11/2020: Ive had an appliance repair person to the house 5 times since then and the cooktop is still having issues. Good luck getting a return call from Viking Customer Service. It took 3 calls (with messages left) to get a call back the last time. I just left another message today. The repairman left after replacing the burner plate and was sent a faulty switch by Viking so its still not working. Never again will I purchase a Viking appliance. I tried to buy American and help out my fellow Americans, but its no good. I dont know what happened to this company. Id always heard good things about them. We have a Viking double oven and a Viking microwave as well. NEVER again.ORIGINAL REVIEW: I purchased the 30 Induction Cooktop in April 2020. Model (VICU53014BST). Honestly we loved the way it works; boils water in less than 1 minute and cooks evenly. 2 months in, 2 of the 4 burners stopped working. Had the dealer/repair company come out and they determined it was the generator board ($2800). Its covered under warranty for 2 years, so we just have to wait. They ordered the new generator board, got it in, and came out to install it. It was defective. Its been 5 days and we havent heard anything. I called Viking and they said I just had to wait for the repair company. My disappointment is that we paid over $4000 for a cooktop thats worked about 2 months, and then we got a defective repair part. I expected much better from Viking. I wanted to write this review to let those who are considering this brand to know what to expect. Im not sure I would buy a Viking again. Their response was very poor and very un-empathetic.

I have had several issues for the last 3 years with my Viking fridge icing up. It will either ice up at the top or the bottom. On two different occasions it stopped cooling and I lost all of my food. My warranty company has finally after doing repairs since August 2016 deemed it not repairable. You would think if you spend over 8k on a fridge you would get more than 10 years out of it. Now I am stuck trying to find a match that isnt a Viking fridge that looks similar to my 30 inch build in Viking freezer. I will never buy a Viking appliance again.

Weve got Viking for the name brand. The purchasing experience was good and everything went smoothly. The Viking dealer was very helpful too. The range I got was a builder and it looked good although I havent actually used it yet.

I really like my Viking range. They’ve updated them over the years and tried to make them a little bit easier to clean since this is not self-cleaning type which is fine with me. Its very even cooking and heats up quickly. I like that its sturdy. The grates are really heavy and I know that theyre solid and not going to bend on me. The salesperson did a great job and was very helpful. I had a huge double oven that had a grill on it. It worked really well, and I really liked it. I only had it serviced once. It was having a little trouble igniting. The sparks would fly but it wouldnt ignite. Some guy came out and fixed it and it was fine ever since. So in our second home, I got another Viking. Its the oven and a half on the bottom. Its not quite as big as the other one but both places have been great. It has little lights on top of each control knob, which my older one didnt have. So at night when the whole kitchen is dark, it’s almost like a little night light which is cool. I also like that its not electronic. I get to turn the knob and tell it what to do. It doesnt ask me questions. I have the Viking range hood as well. Some people do Wolf, some people do Dacor but I like Viking. They have a good reputation and its restaurant quality for the home. Im really happy with them.

We just got a range that we knew had worked for many years. Theyre a little expensive, but the quality is excellent, so it may be worth it. One time, we were doing routine cleaning and it was very dark in there even with the light on. I turned the flashlight and I could see that there was a scratch. For the price-point we paid, it shouldnt be scratched already. Its a year old. I called somebody and he took all my information. He said that they would call me to set up a person to come take a look at it and nobody followed up with that. That was two months ago. But then I like all of this range. Its very easy to clean, and the heat is very easy to control.

I had a Viking for a dozen years, and I wanted to fill the space where it came out, so I got another Viking refrigerator that is about the same model to fit back into the built-in site. The people at the Viking dealer were very professional and knowledgeable. My experience of getting a new one, getting it put in, and getting it working was about as painless as it could have been given that the people who came out to do it have to come up to a condominium setting in downtown San Francisco which is not trivial.This particular Viking fits my needs because of the space I have to put in. I like its size and how it looks. Its a good size refrigerator, its narrow, and the width of it is 24 inches out so it doesnt stick out in the room. It does a good job. The first one should have lasted longer than it did. I had three major repairs in the last three years of it. I hope this next one would last longer.

I purchased a separate Viking VCFB304 fridge and freezer model from Designer Home Surplus in Dallas, Texas four years ago. For the last year, we have been having problems with an alarm going off intermittently, more commonly at about three or four in the morning. I contacted a general appliance service center in my city and they came out and unsuccessfully tried to fix the problem. After this experience, I contacted another service center and this time searched for an authorized Viking repair technician. This repair center was very professional. They came out, knew the product and the problem I was dealing with. However, there was a problem! The units I had purchased from had been stripped of their ID Tags with model and VIN ID tag. For this reason, the authorized Viking repair tech could not work on my product as it was either a written off product or stolen. Both units, fridge and freezer, had the same issue.I contacted the retailer I purchased them from Designer Home Surplus and spoke to their customer service rep, and they told me that I should try another service company. I contacted Viking and explained my problem. I forwarded them a copy of my purchase invoice to prove I bought them. They didnt have much interest that their authorized Viking dealer might be selling written off merchandise, and they didnt really have an answer on what to do next but that I should contact the retailer. My fridge still is not fixed and I have been told it is being looked into. I asked them to authorize their authorized tech to fix the problem in the meantime not expecting it to be under warranty, just wanting to pay to fix my problem and use my fridge, but they wont make a call to authorize it. I would throw this unit in the trash but its built in to my custom kitchen cabinets, so this is not an option as my kitchen was built to accommodate these horrible appliances.

I bought a kitchen full of appliance from Viking. My refrigerator has caused what appear to be typical problems. Doors not closing or sealing correctly. Ice maker repair four times thus far. Company over the years could have been more congenial!

Bought Viking double oven, cooktop and dishwasher March, 2018. After opening the items, the oven and the dishwasher were damaged. They were heavily damaged with dents so deep that there were holes. After weeks of complaints, numerous talk with customer service rep, I am still nowhere. About a month ago, I was finally granted a replacement for both of them. (Even though the entire time, so, the last 4 months I was told that the parts are arriving).Now, today, Sept, 5, I decided to call and make an official complaint against Viking dept handling my case. A person called TONY, said he could help. After he realized that I want to file a complaint, he started avoiding the issue. I asked for a supervisor and these were his answers: none is available, they are all in a meeting. I could hear laughter in the background. He started mocking me as well. I asked for an email of any supervisor and he said that he is not authorized to give out their emails!!! I still cannot believe the disrespect shown towards a customer. Complete lack of professionalism as well. If I had known that this is going to happen, I would have never bought Viking. I DO NOT RECOMMEND BUYING VIKING RANGE.